Podcasts about EHR

As the nation faces a critical nursing shortage, rural hospitals are often hit hardest. But at Bingham Memorial, Chief Nursing Officer Holly Davis, MBA, BSA, RN, is flipping the script. In this episode, she shares how her team is using EHR-integrated iPhones, streamlining workflows to significantly reduce discharge documentation time by 75%, and putting nurses at the center of decision-making to reduce burnout and boost retention. Discover how a tech-forward, human-first approach is helping empower this Idaho hospital's nursing team.This episode is sponsored by MEDITECH.

This week their guest is Walter “Buzz” Stewart, PhD, MPH, is a distinguished healthcare researcher and entrepreneur, currently serving as CEO and Co-Founder of Medcurio, a company specializing in real-time EHR data integration solutions. With a career spanning over three decades, Dr. Stewart has held pivotal roles in both academic and healthcare institutions. He previously led research and development initiatives at Sutter Health and founded the Center for Health Research at Geisinger Health System, focusing on digital health, advanced analytics, and precision medicine. Dr. Stewart's academic tenure includes faculty positions at Johns Hopkins Bloomberg School of Public Health, where he contributed significantly to neuro-epidemiology research. His extensive publication record and leadership in healthcare innovation underscore his commitment to transforming patient care through data-driven strategies. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

With all of the AI implementation into EHR and EMR systems, there is concern about how providers rely on these AI shortcuts more than ever. Without proper safeguards, accountability, and compliance perimeters, relying on AI could be problematic. Terry discusses the red flags to look for and how to proceed with caution in this new […] The post Did you know AI is integrated into EMRs? appeared first on Terry Fletcher Consulting, Inc..

Protecting Revenue With Safety Nets For Timely Filing Epic go-lives and other EHR transitions can be chaotic, high-stakes operations that push revenue cycle teams to the limit. When claim work queues go unattended—even for a few weeks—organizations can lose millions in timely filing denials. On this episode Stuart Newsome, VP of Marketing at Infinx, welcomes Tadd Miller, AR Manager at Ni2, an Infinx company, to share how his team averted disaster during a major Epic implementation by developing practical, real-world safety nets. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/

Our main focus today was on nudging critical care clinicians to consider a more palliative approach to care.  Our guests are all trained in critical care: Kate Courtright, Scott Halpern, and Jaspal Singh.  Kate and Scott have additional training in palliative medicine.  To start. we review: What is a nudge? Also called behavioral interventions, heuristics, and cognitive biases. Prior podcasts on the ethics of nudging, and a different trial conducted by Kate and Scott in which the default for hospitalized seriously ill patients was to receive a palliative care consult. What is sludge?  I'd never heard the term, perhaps outside of Eric's pejorative reference to my coffee after adding copious creamers, flavoring, and sweeteners.  Sludge is apparently when you create barriers or extra work for someone.  For example, putting the healthy food at the back of the grocery store is sludge; making an applicant for health insurance climb the flight of stairs to the office - weeding out those less fit - is also sludge.  Prior-auth forms? Sludge. Examples of nudges, some based in health care, others in coffee.  This specific study, published in JAMA Internal Medicine, was conducted in 17 ICUs in North Carolina. Many were community hospitals.  Participants were critically ill and intubated.  Clinicians were randomized to 4 groups: Usual care Prognosis nudge - EHR prompt asking, do you think your patient will be alive in 6 months? This is called a focusing effect Comfort care nudge - EHR prompt asking if they'd offered comfort-focused care. This is called accountable justification - an appeal to standards of care for critically ill patients endorsed by multiple professional societies. Both the prognosis and comfort care nudge. A few key points of discussion: Is an EHR prompt a nudge or sludge?   The intervention was a negative study for the primary outcome, hospital length of stay.  Why?  The prognosis nudge did nothing.  What to make of that? Would you think an EHR nudge to consider prognosis might move the needle, at least on some outcomes? The nudge toward offering comfort care led to more hospice and early comfort-care orders.  Is this due to chance alone, given the multiplicity of secondary outcomes examined?  Or is it a tantalizing finding that suggests a remarkably low cost EHR based nudge might, on a population level, lead to critical care clinicians offering comfort care and hospice more frequently?  Imagine!    -Alex Smith  

The ICU Liberation Campaign from the Society of Critical Care Medicine (SCCM) has transformed critical care, but the COVID-19 pandemic and subsequent staffing challenges have posed major obstacles to maintaining progress. In this episode of the SCCM Podcast, host Ludwig H. Lin, MD, speaks with Juliana Barr, MD, FCCM, a key architect of the ICU Liberation Campaign. Dr. Barr was a lead author of the 2013 “Clinical Practice Guidelines for the Management of Pain, Agitation, and Delirium in Adult Patients in the Intensive Care Unit,” known as the PAD guidelines, an original cornerstone of the ICU Liberation Campaign (Barr J, et al. Crit Care Med. 2013;41:263-306). The guidelines' recent 2025 update also addressed immobility and sleep disruption (Lewis K, et al. Crit Care Med. 2025;53:e711-e727). Dr. Barr shares her personal journey from traditional ICU practices of heavy sedation and immobility to leading efforts that prioritize patient recovery, well-being, and post-ICU quality of life. She emphasizes how ICU Liberation reintroduced low-tech, high-impact interventions such as minimizing sedation, promoting early mobility, and engaging families—leading to better outcomes at lower costs. She cites the 2017 international survey by Morandi et al that demonstrated uneven but steady improvements in global ICU Liberation practices before the pandemic (Morandi A, et al. Crit Care Med. 2017;45:e1111-e1122). Dr. Barr details the need for reeducation, multidisciplinary team engagement, and reworking electronic health record (EHR) systems to better support ICU Liberation goals. Looking forward, Dr. Barr offers a "burning platform" approach, stressing that delaying ICU Liberation practices risks poorer patient outcomes. She advocates for cultural change, leadership engagement, real-time metrics visibility, and hospital-wide investment—including IT support to surface buried ICU Liberation Bundle data within EHRs. By reframing ICU Liberation as a "team sport" and making best practices part of daily ICU culture, Dr. Barr believes institutions can reestablish the bundle's momentum and reconnect healthcare teams to their core mission—helping patients return to meaningful lives after critical illness. This conversation offers energizing, practical strategies for ICU teams at every stage of ICU Liberation implementation or reinvigoration.

In this episode of the Becker's Healthcare Podcast, Jakob Emerson speaks with Beata Piehl, Director of Interoperability Solutions and EHR Integrations at Dexcom, about how continuous glucose monitoring (CGM) data is transforming glycemic management through seamless integration with electronic health records. Beata shares the latest innovations in CGM-to-EHR interoperability, how Dexcom supports both individualized care and population health strategies, and what sets their direct integration apart. Tune in to learn how healthcare providers can better leverage CGM data to improve outcomes and operational efficiency.This episode is sponsored by Dexcom.

Healthcare doesn't end at the clinic—and Luke O'Brien of Brook.AI knows that better than most. After navigating care for his father's leukemia, Luke realized just how much support patients and caregivers need after leaving the doctor's office. In this episode, we unpack how Brook.AI built a wraparound solution combining remote monitoring, 24/7 clinical care teams, EHR integration, and operational support—all without adding weight to providers or clinics.

In the second episode of our special series on recommendations to the Trump administration, Quality Matters host Andy Reynolds welcomes Ryan Howells, Principal at Leavitt Partners, for an illuminating discussion on transforming digital quality and data exchange..Ryan shares fresh ideas from the Leavitt Partners roadmap to reshape digital health infrastructure by embracing scalable, internet-based standards and dismantling policy barriers. At the core of this conversation is that effective data exchange must be powered not only by modern standards, but by trust among people and institutions. Ryan's suggestions include:·   Implementing APIs at scale to reduce manual processes and administrative waste. The same APIs that power everyday apps can streamline data exchange between payers and providers, replacing faxes, phone calls and redundant forms.·   Certifying data exchange—not just software functionality. Instead of dictating how systems are built, federal policy should focus on certifying APIs, allowing EHR vendors the flexibility to innovate while helping ensure that data flows freely.·   Establishing “tables of trust.” Regional collaboration among payers, providers and government agencies can test new digital infrastructure in real-world settings and be the model for national expansion.Digital quality transformation will require more than just tech upgrades—we must rethink relationships, trust and policy levers. Listen to this episode to learn how the Trump administration could support a data-driven revolution in health care quality.Key Quote:“I've been doing this for a long time, almost 30 years. But when I go into my doctor's office and I still have to fill out a clipboard with a piece of paper on it with information I know they already have, it is painful. The best representation of whether we are making progress is, I don't want to ever go into a doctor's office and fill out a clipboard. If I could just not fill out my health history, my demographic information, whether information should be sent to my doctor—if all that is just in the doctor's system—I would say we have made progress. Because at that point it will be real to the individual. Think about it in terms of digitizing all of the health care data and making sure it is with the right person, at the right time, in the right place to make the right decisions. When that happens, we'll know we've made significant progress.” Ryan Howells Time Stamps:(02:27) Why Implementing Health Care APIs is Hard(05:32) Tables of Trust: A Case Study from Utah(07:03) Scaling Trust and Interoperability(13:12) Eliminating Manual Processes (18:23) Solving Diverse Use Cases (19:36) Encouraging Early Adoption of APIsLinks:NCQA Recommendations to the Trump Administration Leavitt Partners Recommendations: “Kill the Clipboard!”Connect with Ryan Howells

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to outcomesrocket.com AI partnerships are revolutionizing healthcare by alleviating physician burnout and improving patient care.  In this episode, Pat Williams, CEO of iScribe, and Chad Dodd, Vice President of athenahealth, discuss their partnership and how it is accelerating AI adoption in healthcare. They highlight how iScribe's ambient AI note generation tool, integrated within athenahealth's EHR platform, is reducing documentation time and restoring joy to medical practice. Chad shares results from the 2025 Physician Sentiment Survey, noting a 10% drop in burnout and crediting AI as a key factor, while Pat adds that iScribe users report less EHR time and more same-day encounter rates. Together, they frame this as a pivotal moment for healthcare transformation, with AI enabling better automation, stakeholder collaboration, and improved patient outcomes. Tune in and learn how AI partnerships are transforming healthcare and enhancing the physician-patient experience! Resources: Connect with and follow Pat Williams on LinkedIn. Listen to Pat's previous episode on our podcast here. Follow iScribeHealth on LinkedIn and explore their website. Connect with and follow Chad Dodd on LinkedIn. Follow athenahealth on LinkedIn and explore their website. Listen to Chad's previous episode on our podcast here. Read athenahealth's 2025 Physician Sentiment Survey here.

This episode's Community Champion Sponsor is Ossur. To learn more about their ‘Responsible for Tomorrow' Sustainability Campaign, and how you can get involved: CLICK HEREEpisode Overview: Healthcare's integration challenges have reached a critical juncture where clinicians demand seamless technology that enhances rather than hinders patient care. Our next guest, John Orosco, is revolutionizing this landscape as CEO of Red Rover Health. With over 25 years of healthcare IT experience, including his foundational role at Cerner developing their first API platform, John witnessed firsthand how rigid integration systems stifle innovation. This insight led him to co-found Red Rover Health, creating a normalized SaaS platform that serves as "the App Store for healthcare." By enabling true best-of-breed solutions through standardized APIs, John is breaking down the barriers that have long frustrated healthcare organizations. Join us to discover how Red Rover's pioneering approach is empowering providers to choose the tools they need while maintaining seamless EHR connectivity. Let's go!Episode Highlights:Healthcare's open integration platforms often get shut down when they threaten vendor sales of proprietary solutionsRed Rover Health serves as "the App Store for healthcare," enabling seamless third-party app integration with EHR systemsThe joke "if you've seen one HL7 interface, you've seen one" reflects how every integration requires custom codeHealthcare CIOs often function as "EMR administrators" rather than true technology innovatorsAI/ML represents the next frontier, with Red Rover positioning to enhance data access with AI-powered insightsAbout our Guest: John is a healthcare IT entrepreneur and expert in Electronic Health Record (EHR) integration with over 25 years of experience. He started as a software developer at Cerner Corporation, where he led the first Millennium RESTful integration team. John later founded JASE Health, providing custom EHR integrations for healthcare IT vendors, before co-founding Red Rover Health to develop a normalized SaaS platform for EHR integration. John is dedicated to solving complex EHR challenges and enabling healthcare providers to implement best-of-breed solutions regardless of their EHR system.Links Supporting This Episode: RedRover Health Website: CLICK HEREJohn Orosco LinkedIn page: CLICK HERERed Rover Health LinkedIn: CLICK HEREMike Biselli LinkedIn page: CLICK HEREMike Biselli Twitter page: CLICK HEREVisit our website: CLICK HERESubscribe to newsletter: CLICK HEREGuest nomination form: CLICK HERE

In this She Slays Replay, Dr. Brian Capra breaks down a common trap that holds practices back: over-reliance on reports. If you've ever felt like your EHR is drowning you in data but not actually helping you run your business, this conversation will hit home. Dr. Capra explains why reports aren't actionable, how they fail to drive accountability, and what today's practices need instead—real-time task delegation and verification systems that work with you, not against you.Listen to the full episode with Dr. Brian Capra: Spotify | AppleFollow Dr. Brian: LinkedInResources:For those interested in building a profitable personal brand in just two hours a week, check out Dr. Lauryn's new membership group Beyond Brick & Mortar!Grab Lauryn's free “Sexy Niche Checklist” from her website.Sign up for the Weekly Slay newsletter!Follow She Slays and Dr. Lauryn: Instagram | X | LinkedIn | FacebookSign up here to receive our monthly associate job postings email.

A conversation with Linda MacomberWe need a healthcare renaissance. AI could lead us there.Here to share her optimism and enthusiasm for AI as a new frontier in healthcare, is Linda Macomber.As a digital health expert with over 30 years of experience in health informatics and technology-driven healthcare solutions, Linda is best placed for informing us on the potential AI holds for improving patient experiences and optimising health outcomes.——We spoke about how Linda became interested in the intersection of healthcare and technology, the distrust some doctors feel toward AI, the numerous ways AI could transform data, the EHR and health outcomes, the democratization of health tech, and her education platform Renaissance.Health. Check out Linda's website Renaissance.Health here: https://health-it-sim-lab.weebly.com/ Follow me on Instagram and Facebook @ericfethkemd and checkout my website at www.EricFethkeMD.com. My brand new book, The Privilege of Caring, is out now on Amazon! https://www.amazon.com/dp/B0CP6H6QN4

Revenue cycle disruptions during EHR installs can lead to massive timely filing losses. In this episode, Tadd Miller shares how his team built practical safety nets to stop revenue leakage before it started.Brought to you by www.infinx.com

Rackspace Technology leverages decades of experience and a cloud-first approach to help healthcare organizations optimize costs, drive transformation, and enhance security. In this episode, PV SubbaRao, Senior Vice President of Global Healthcare and Life Sciences at Rackspace Technology, shares how his organization partners with key healthcare sectors to drive innovation. He discusses Rackspace's evolution from early internet hosting to leading cloud solutions that optimize costs and enhance efficiency. PV highlights how the company supports EHR implementations, data center transformations, and security improvements, helping health systems achieve 18-25% savings. He also explores the future of healthcare technology, emphasizing AI, quantum computing, and extended reality as key drivers of personalized medicine and data-driven value. Join us and learn how Rackspace's specialized healthcare team can help your organization transform and scale for the future! Resources: Connect with and follow PV SubbaRao on LinkedIn. Learn more about Rackspace Technology on their LinkedIn and website.

The Trump administration issued its first major budget document Friday, slashing non-defense discretionary spending by $163 billion — a 23% reduction from 2025 levels — and boosting defense spending by 13%. A fact sheet released by OMB references the administration's targeting of “woke” programs and “weaponized” government. One area that would see a significant boost under the budget is the Department of Veterans Affairs' electronic health record modernization program. The EHRM, whose perpetually plagued rollout has been chronicled in congressional testimony and in various watchdog reports, would be provided with a $2.17 billion funding increase in President Donald Trump's budget, per a summary document released Friday. The VA announced in March that it will have implemented the EHR in 13 facilities by 2026, with the possibility of deployment at all VA health systems as early as 2031. That followed a decision in 2023 to pause the system's implementation to renegotiate the contract with its developer Oracle Cerner and account for safety concerns. Friday's budget summary claimed the VA's EHRM rollout “had stalled under the Biden administration” but is a “top priority effort” for Secretary Doug Collins. The Technology Modernization Fund is shifting its funding model to prioritize the full repayment of new “high-impact” investments across the federal government, the General Services Administration said Friday. GSA's press release said the “strategic” change would provide a “streamlined path to modernization” for agencies by “combining upfront capital with specialized advisory services.” The agency said this “enhanced payment model” was pursued with strengthened longevity for projects in mind. Acting GSA Administrator Stephen Ehikian said in a release that “By ensuring full repayment of our investments, the TMF sends a clear message to federal agencies: focus on high-impact, high-return modernization efforts. These investments not only replace outdated systems but also streamline critical operations ultimately improving services for government employees and delivering greater value to taxpayers.” The Daily Scoop Podcast is available every Monday-Friday afternoon. If you want to hear more of the latest from Washington, subscribe to The Daily Scoop Podcast  on Apple Podcasts, Soundcloud, Spotify and YouTube.

In this episode, Yaa Kumah-Crystal, MD, MPH, MS, Associate Professor of Biomedical Informatics and Pediatric Endocrinology at Vanderbilt University Medical Center (VUMC), discusses the potential of AI and voice technology in improving patient care and medical education. She also explores the challenges of interoperability and the potential for more at-home care and patient insights. Dr. Kumah-Crystal talks about the evolution of Electronic Health Records (EHRs) and outlines three phases of EHR development: paper-based, classic digital entry, and the current generative AI era. She highlights significant advancements in ambient documentation workflows, which allow clinicians—especially in pediatrics, where communication is nuanced—to focus more on patients while AI handles note-taking. She shares her vision for fully integrated, voice-based conversational interfaces in EHRs that enhance both clinician satisfaction and patient engagement. Drawing from her experience as a pediatric endocrinologist and her work with Epic as the EHR vendor, she discusses implementing new workflows like Ambience and exploring additional patient communication methods. Dr. Kumah-Crystal also emphasizes the importance of pilot testing, clearly defined ROI metrics, and close collaboration with vendors to drive innovation. She believes AI will be a critical enabler for better outcomes in pediatric care and beyond.

Send us a textGuest: Lance Alston, Director of IT, Nathan Littauer Hospital and Nursing Home Host: Vik PatelOn this episode, Vik welcomes Lance Alston, Director of IT at Nathan Littauer Hospital and Nursing Home, for a candid conversation on leading with resilience, trust, and innovation in a resource-constrained healthcare environment.Lance shares how he's successfully navigating the “do more with less” challenge, emphasizing the importance of trust — both within his team and with external partners. While vendor partnerships can be highly beneficial, Lance acknowledges they often require a culture shift. At Nathan Littauer, he's worked to foster the right mindset and build trust with carefully chosen partners to reduce organizational risk, especially around key personnel dependencies.The conversation also touches on leadership and well-being. Lance and Vik explore the importance of work-life balance in healthcare IT, a field often plagued by burnout. Lance emphasizes leading by example and ensuring team members feel supported in taking time off. This culture shift is backed by the full C-suite, including the CEO, who recognize that employee morale and well-being are essential for long-term success.From there, the discussion transitions into more technical territory, including the organization's current and future AI strategy. Lance highlights how having an enthusiastic and forward-thinking CMIO has been instrumental in exploring AI solutions that support clinical decision-making. Together, they're laying the foundation for a future where AI becomes a practical, integrated tool — not just a buzzword.Vik also introduces Tido CortexAI, an AI-ready data lake that transforms EHR, clinical, and operational data into clean, normalized, and interoperable insights. Whether it's for predictive modeling, automation, or real-time trends, CortexAI provides the data foundation healthcare organizations need to make meaningful use of AI.Finally, Lance offers insights into the importance of open communication across departments — even when the answer isn't immediately clear. “It's okay to say, ‘I'm not sure yet, but I'm working on a solution,'” he says. Fostering transparency, accessibility, and continuous communication is key. Because no matter how advanced the technology, without the right strategy and human connection, it won't deliver its full value.Closing thoughts from Lance: At the end of the day, IT is still IT — even in the age of AI. What truly makes a difference is effective communication, strong relationships, and trust. Especially when you're tasked with doing more with less, those human elements are essential.Support the showListen to all This Week in Health Tech episodesVik Patel - LinkedInTido Inc. - WebsiteTido Inc. - LinkedIn

Dr. Vinay Vaidya, Phoenix Children's Hospital's CMIO and Dr. Wendy Bernatavicius, division chief, explain how collaboration improved patient care by surfacing EHR data in dashboards that clinicians helped build.

In this video, Sandra Johnson, Senior Vice President of Client Services at CliniComp, positions the company's System as a Service (SYaaS) model as a new type of relationship between healthcare organizations and their EHR vendor "making sure you have all the tools, all the services, all device integration, all innovation…provided at no additional cost" she says. Their SYaaS model provides a modern and comprehensive solution that truly alleviates the burden on IT and clinical teams, “it's all about being a trusted partner”.The status quo is no longer acceptable; the market is calling for a New Era of an inclusive, comprehensive & interoperable EHR platform that provides a holistic patient view at a greater value. Regarding the fear of switching EHRs, “it doesn't have to be that way” Johnson emphasizes “our SYaaS can help organizations transition to a new EHR seamlessly”.Learn more about CliniComp: https://clinicomp.com/Health IT Community: https://www.healthcareittoday.com/

Physician executive Grace E. Terrell discusses her article, "Physicians must innovate and focus on medicine's core, not chores." She introduces the concept of "core vs. chore," urging health care workers to distinguish essential patient care duties from the administrative tasks that often dominate their time, exemplified by an incident where staff prioritized EHR procedures over immediate patient needs. Grace highlights how poorly designed technology like EHRs, regulatory demands, and inefficient workflows contribute significantly to physician burnout, administrative burden, and information chaos, noting that physicians spend nearly twice as much time on EHR and desk work as they do on direct patient care. The conversation explores solutions such as redesigning care delivery models to delegate non-essential tasks, utilizing technology-enabled support teams, and enabling clinicians to practice at the top of their license, ultimately aiming to recenter health care on its core mission, reduce costs, and improve both patient and clinician experiences. Our presenting sponsor is Microsoft Dragon Copilot. Microsoft Dragon Copilot, your AI assistant for clinical workflow, is transforming how clinicians work. Now you can streamline and customize documentation, surface information right at the point of care, and automate tasks with just a click. Part of Microsoft Cloud for Healthcare, Dragon Copilot offers an extensible AI workspace and a single, integrated platform to help unlock new levels of efficiency. Plus, it's backed by a proven track record and decades of clinical expertise—and it's built on a foundation of trust. It's time to ease your administrative burdens and stay focused on what matters most with Dragon Copilot, your AI assistant for clinical workflow. VISIT SPONSOR → https://aka.ms/kevinmd SUBSCRIBE TO THE PODCAST → https://www.kevinmd.com/podcast RECOMMENDED BY KEVINMD → https://www.kevinmd.com/recommended

April 30, 2025: Davin Juckett, Head of Experis Health Solutions, discusses Experis' three decades of solving problems and supporting hospitals. What makes their team's remarkable retention rate—fewer than five voluntary departures in five years—such a critical differentiator in today's talent-starved healthcare landscape? Davin reveals how Experis is tackling healthcare's most pressing challenges through AI-powered clinical service desks, cloud security solutions, and supply chain optimization, while also managing massive EHR go-lives with thousands of at-the-elbow resources. As healthcare organizations struggle with clinician shortages, margin compression, and complex M&A integrations, what entrepreneurial approaches is Experis developing to help CIOs navigate these turbulent waters? Key Points: 01:24 History of Experis Health Solutions 02:49 Current Service Offerings 06:26 Unique Challenges and Solutions 11:03 Future Directions 12:21 Lightning Round X: This Week Health LinkedIn: This Week Health Donate: Alex's Lemonade Stand: Foundation for Childhood Cancer

Today I'm joined by Ajay Prasad, founder of Repugen—a reputation management company that helps healthcare providers strengthen their digital presence by collecting and managing patient reviews.In this episode, Ajay and I explore how online reviews can help you build trust, attract more patients, and even increase the value of your practice if you decide to sell later on.We cover lots of practical insights, including:The best time to ask for reviews—and how to ask in a way that feels naturalWhat to do about negative reviews (and whether they're really as damaging as they seem)Why it's so important for your online reputation to reflect the quality of care you actually provideWhat many practitioners get wrong about reputation managementAnd a reminder that most patients won't leave a review unless they're asked—but many are happy to say yes when promptedIf it's been a while since you asked for reviews, this episode is your reminder. Social proof matters, and reviews are one of the most powerful ways to build it.So if you're in a country where healthcare providers can ask for reviews—because I know that's not the case everywhere—then I hope this conversation encourages you to start asking regularly.SHOW NOTES:Digital reputation management: Repugen.comPatient acquisition and comprehensive digital marketing: GMRwebteam.com

Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we share what you need to know about syncing your EHR calendar with HIPAA in mind. We cover: Managing confidentiality and availability of data Having redundancies for worst case scenarios Types of calendar syncs and their benefits and drawbacks  How to sync your calendars in a HIPAA-appropriate way Listen here: https://personcenteredtech.com/group/podcast/ For more, visit our website. PCT Resources PCT's free Group Practice Service Selection Workbook & Worksheets  -- support for selecting HIPAA-secure, effective, and economical services to meet your practice's functionality and operational needs optional accompanying on-demand CE training: Designing a Group Practice's Tech Setup for Success: Effectiveness, HIPAA Compliance, Client Safety, and Efficiency (1 legal-ethical CE credit hour) Group Practice Care Premium weekly (live & recorded) direct support & consultation service, Group Practice Office Hours -- including monthly session with therapist attorney Eric Ström, JD PhD LMHC + assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing and documenting all personally owned & practice-provided devices (for *all* team members at no per-person cost) +  assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing and documenting Remote Workspaces (for *all* team members at no per-person cost) + more HIPAA Risk Analysis & Risk Mitigation Planning service for mental health group practices -- care for your practice using our supportive, shame-free risk analysis and mitigation planning service. You'll have your Risk Analysis done within 2 hours, performed by a PCT consultant, using a tool built specifically for mental health group practice, and a mitigation checklist to help you reduce your risks.

Brian Drozdowicz, Senior VP and General Manager for Acute and Payer at PointClickCare, provides a platform using predictive analytics and AI for data sharing and collaboration across healthcare stakeholders. Interoperability has been an ongoing challenge due to the lack of standards and clear governance to support data sharing. The shift to value-based care drives the need for more access to patient data to improve patient outcomes, facilitate care transitions, and reduce readmissions and costs.   Brian explains, "PointClickCare has been a player in the market for quite some time. We're best known for the market-leading senior care EHR that we've had in market for 20-plus years. I run a business unit that sits by the side of that. We refer to that as the acute and payer business. And ultimately, this additional business and value proposition to the market operates the largest care collaboration network, sharing healthcare data across all the different stakeholders, hospitals, health plans, ambulatory clinics, community providers, and connecting is our core business. So we're ultimately in the business of sharing data and doing that safely, securely in a trusted way." "There are a lot of ways of driving adoption and sharing data at scale. I'd call out a couple of key areas in which we've seen a lot of progress in recent years. First is having well-established technology standards that safely and securely transmit that data. Number Two is having to share that data. So, otherwise, it's a bunch of data flowing back and forth just for the sake of data. And that doesn't solve anything with value-based care. Putting a set of guardrails in place requires providers and payers to work together with this data." #PointClickCare #HealthcareData #Interoperability #MedAI #DataSilos #ValueBasedCare #VBC  pointclickcare.com Download the transcript here

Brian Drozdowicz, Senior VP and General Manager for Acute and Payer at PointClickCare, provides a platform using predictive analytics and AI for data sharing and collaboration across healthcare stakeholders. Interoperability has been an ongoing challenge due to the lack of standards and clear governance to support data sharing. The shift to value-based care drives the need for more access to patient data to improve patient outcomes, facilitate care transitions, and reduce readmissions and costs.   Brian explains, "PointClickCare has been a player in the market for quite some time. We're best known for the market-leading senior care EHR that we've had in market for 20-plus years. I run a business unit that sits by the side of that. We refer to that as the acute and payer business. And ultimately, this additional business and value proposition to the market operates the largest care collaboration network, sharing healthcare data across all the different stakeholders, hospitals, health plans, ambulatory clinics, community providers, and connecting is our core business. So we're ultimately in the business of sharing data and doing that safely, securely in a trusted way." "There are a lot of ways of driving adoption and sharing data at scale. I'd call out a couple of key areas in which we've seen a lot of progress in recent years. First is having well-established technology standards that safely and securely transmit that data. Number Two is having to share that data. So, otherwise, it's a bunch of data flowing back and forth just for the sake of data. And that doesn't solve anything with value-based care. Putting a set of guardrails in place requires providers and payers to work together with this data." #PointClickCare #HealthcareData #Interoperability #MedAI #DataSilos #ValueBasedCare #VBC  pointclickcare.com Listen to the podcast here

In this episode, Charulata Nevatia, Product Director at Infinx, explains how AI-driven document capture supports automation in prior authorization, order creation, and EHR workflows. Learn how intelligent agents process faxes, eliminate duplicates, and integrate with systems using APIs or RPA.

In this episode of The Dish on Health IT, host Tony Schueth and payer interoperability expert Kendra Obrist sit down with Rob Alger, SVP of Health Plan Technology at Kaiser Permanente, for a candid and sweeping conversation about payer interoperability, AI, FHIR, and the realities of health IT innovation at scale.Rob kicks things off by discussing Kaiser Permanente's unique care and coverage model, highlighting how it streamlines internal coordination and shapes investment priorities. He notes that, unlike many other health plans, Kaiser's vertically integrated structure allows for fewer administrative hurdles, particularly in areas like prior authorization.The conversation then turns to CMS-0057. While Rob acknowledges Kaiser must comply like everyone else, the regulation presents less of a lift for them due to their internal alignment. That said, both he and Kendra agree: the success of any interoperability initiative hinges on provider adoption, and that remains uncertain.Looking ahead to 2025, Rob shares Kaiser's strategic focus on simplifying healthcare experiences, especially by leveraging AI to remove friction from both clinical and administrative processes. One standout example is their ambient listening tool from Abridge, now rolled out across 40 hospitals and 600 medical offices, which is allowing clinicians to focus more on patients than keyboards. It's one of the fastest clinical tech adoptions Rob's ever seen.Naturally, the discussion shifts to FHIR. Rob puts it plainly: “FHIR is non-negotiable.” Regulatory mandates have solidified its role, but he wonders whether the industry will eventually want to use FHIR or continue reacting to policy. Kendra and Tony weigh in, noting signs of growing pull once organizations recognize the potential. They agree that multi-stakeholder efforts like Da Vinci Project and FHIR at Scale Taskforce (FAST) are helping to build real-world traction by solving for shared use cases.When asked why Kaiser stays engaged in these initiatives, Rob makes it clear it's about shaping standards early, staying ahead of the curve, and making smarter, future-proof decisions, especially when it comes to vendor selection.The episode then revisits AI, with Rob outlining Kaiser's guiding principles: human in the loop, bias mitigation, and responsible governance. He explains that while Kaiser isn't trying to build every tool themselves, they aim to be excellent adopters, using AI to free up clinicians and call center reps to operate at the top of their license. It's less about chatbots and more about smarter workflows, ambient data capture, and preserving session context across modalities.Data quality surfaces as a recurring theme. Kendra highlights increasing payer interest in tackling inconsistency and fragmentation. Rob acknowledges Kaiser has an edge due to its standardized EHR system, but insists no one is immune to the challenges, especially when AI is in the mix. As he puts it, “If your data's not clean, you're not going anywhere.”As a member of the Council for Affordable Quality Healthcare (CAQH) board, Rob brings a unique perspective on industry-wide infrastructure and collaboration. He explains that CAQH, originally formed by major health plans to tackle non-competitive operational challenges, has evolved into a key player in both standards development and practical solutions like coordination of benefits and provider directories. That dual focus—advocacy and action—resonates throughout the conversation, especially as Rob underscores the importance of shared investments in foundational infrastructure that lift the entire industry.The discussion then touches more specifically on directories and the potential of shared infrastructure for non-competitive areas of healthcare. Rob emphasizes that while payers care deeply about directory accuracy, the solution likely involves more human accountability than tech alone.In closing, the trio shares their perspectives on under-discussed industry challenges. Rob flags cybersecurity as a growing threat, especially in light of recent ransomware attacks. Kendra and Tony shine a light on consent and pharmacy interoperability, two areas that, while not headline-grabbing, could unlock major gains in care coordination and equity.Rob's parting call to action? It's time for the industry to align on clinical policy. Competing on utilization rules isn't sustainable, and getting consensus on what's appropriate care could help streamline prior auth and improve patient trust.Kendra wraps by urging payers to suspend disbelief and start planning for a world where APIs and data exchange work as intended. Dream a little, and then build accordingly. 

In this episode of Leaders in Medical Billing, Chanie Gluck sits down with Angela McCoy, Vice President of Revenue Cycle Operations at AdvancedMD, to explore her inspiring career journey and the innovations transforming the RCM space.  Angela shares how she rose through the ranks at AdvancedMD, a leading Project Management (PM) and Electronic Health Records (EHR) platform, by embracing roles and responsibilities others hesitated to take. She discusses how AdvancedMD is leveraging bots, managing offshore vendor relationships, and investing in AI to improve operational efficiency to enhance the billing experience for clients. Angela shares AdvancedMD's philosophy behind building your own AI tools versus white-labeling existing technology.  Tune in to Angela's insights on RCM innovation, leadership development, and the future of AI in medical billing!  Sponsored by 4D Global, empowering medical billing companies through offshore staffing, automation, AI and technology.   

What if your health tech solution is built on biased data, and you don't even know it?On this episode, I sat down with Beverly Miner of Consensus Cloud Solutions live from the floor of VIVE to talk about one of the most overlooked drivers of healthcare inequity—unstructured data. From missed medications to tragic delays in care, we walk through what happens when critical patient information is locked in PDFs, never reaches the right provider, and gets left out of the systems we rely on to make decisions.You'll hear what Beverly's team is doing to:Eliminate the need for costly EHR overhauls with cloud fax + data extractionSolve real problems like discharge delays, referral breakdowns, and prior auth lagImprove clinical workflow without asking care teams to learn new tech or platformsAddress health equity by first solving tech equity in underserved marketsOne of Beverly's own family members died waiting for a prior authorization. That's what drives her. This episode isn't about buzzwords—it's about fixing the backend issues that block care from reaching people who need it most.If you're a founder building in health tech, it's time to stop creating tools that live in silos or pile more work on your end users. Ask:Is your tech actually making it easier to deliver care—or just easier to sell a demo?Key Talking Points:

Dr. John Sweetenham, Dr. Larry Shulman, and Dr. Rebecca Maniago discuss the integration of clinical pathways and decision support tools into the cancer center workflow, challenges to implementation at the point of care, and the promise of AI to further unlock these tools for clinicians. TRANSCRIPT Dr. John Sweetenham: Hello, I'm Dr. John Sweetenham, the host of the ASCO Daily News Podcast. Over the last decade or so, there has been a great deal of work and a lot of discussion about the implementation of oncology clinical care pathways at the point of care, which are designed to reduce variability in care, reduce costs, and improve the quality of care and outcomes. Although clinical pathways aim to guide treatment decisions, current data suggests that the utilization of these pathways at the point of care is very low. There are many reasons for this, which we will get into on the episode today.   My guests today are Dr. Larry Shulman and Rebecca Maniago. Dr. Shulman is a professor of medicine at the University of Pennsylvania Abramson Cancer Center. He's also the immediate past chair of the Commission on Cancer and serves on the National Cancer Policy Forum of the National Academies of Sciences, Engineering and Medicine. Rebecca Maniago is the director of clinical oncology at Flatiron Health, a technology platform that collects and analyzes real-world clinical data from electronic health records to facilitate decision making and research.  Our full disclosures are available in the transcript of this episode. Larry and Rebecca, welcome to the ASCO Daily News Podcast and many thanks for being here.  Dr. Larry Shulman: Thank you, John.  Rebecca Maniago: Thank you for having me.  Dr. John Sweetenham: Larry, I'm going to start out, if I may, with a question for you. You and I, in a previous podcast, have discussed some of these issues regarding pathway implementation before. But to start out with, it's certainly, I think, helpful for the listeners to remind us all of what are the benefits of oncology clinical pathways and why are we still talking about this 10 years or more on.  Dr. Larry Shulman: Yeah, and that's a great question, John. I think the good news is, and all of us who live in the oncology sphere know this, that there's been tremendous progress in cancer therapies over the last decade. But what that has entailed is the introduction of many new therapies. Their complexity is becoming really very tough for people to manage.  And so what we have are oncologists who are really trying to do their best to deliver care to patients that will give them the best chance for survival and quality of life. But it's really, really hard to keep up with everything that's happening in oncology in the context of what we all know is a very busy clinic schedule. Lots of patients coming through and decisions need to be made quickly. Pathways really could help us to guide us into recommending and delivering the best therapies for our patients for a particular disease. You know, cancer is complicated. There are many different types and there are many different therapies. It's just a lot to deal with without some assistance from pathways or pathway tools.  Dr. John Sweetenham: Thanks, Larry. So, knowing that's the case and knowing that these tools reduce variability, improve costs, improve quality of care as well. Starting with you again, Larry, if I may, why do you think it's been so difficult for so many oncologists to use these pathways effectively at the point of care?  Dr. Larry Shulman: So, I just wanted to step back a little bit. There are very extensive guidelines that tell us what the best therapies are for really all of the cancers. These guidelines come from the National Comprehensive Cancer Network or NCCN and the American Society of Clinical Oncology or ASCO and other professional organizations. And they're there. They're there, in free information off their websites.  But the problem is how to translate those pretty dense documents into something that will work in the clinic for a patient, for the physician who's working in the electronic health record. And the tools that are available, and there are a number of tools that can integrate with electronic health records, are expensive. You need to purchase them from the vendor and there are yearly fees.  And they're also difficult to implement. You need to work with the vendor to integrate them into your own rendition of your electronic health record. And there's a lot of customization that needs to be done. So, it's a financial challenge and it's also a time challenge for people to integrate these tools into their workflow, into their electronic health records.  Dr. John Sweetenham: Thanks, Larry. So speaking from my own past experience of pathway implementation, it certainly has been a major challenge for the reasons that you mentioned and also because of the, I think resistance may or may not be too strong a word, of many of the clinicians to use these for a number of reasons, part of which are the time it takes, part of which many of them feel that the pathways aren't really changing decisions that they might make anyway. So, you know, the uptake of pathway utilization, even in those centers which have been successful in getting something installed and plugged into their EHR, on the whole, hasn't been as good as it could have been. So maybe I'll turn to you, Rebecca, because I know that this is something that you've worked on a lot.  And it's a kind of double-barreled question. I think the first part of it is, you know, what do you think are the major roadblocks to high physician uptake in the use of these pathways platforms? And maybe you could talk a little bit about what the various software platforms do to make them more physician-friendly and to enhance utilization right on the front line.  Dr. Rebecca Maniago: Yeah, that's a great question. And so, you know, I've worked with a number of customers and physicians over the past five and a half years on implementing these pathways. And the number one pushback is really about the time it takes in the workflow. So, if I had a dollar for every time I heard “every click counts,” I'd be a rich person and it does come down to clicks. And so, you know, as a software vendor, we really have to focus on how do we reduce that friction?  How do we make sure that the clicks we are asking for are the ones that actually matter? And how do we continue to streamline that process? And so, you know, while there is a fine balance, because as part of a Pathways platform, at the end of the day, we do need to understand some data about that patient. You need to understand the clinical scenario so you can surface the right treatment recommendation, which means there is some amount of data capture that has to happen. In some circumstances, you know, we can pull some of that data in from the EHR.  But unfortunately, the reality is that a lot of that data is messy and it's sort of stuck in documents and unstructured places. And so it doesn't easily flow in, which means we rely on the provider to give us that information. And oftentimes they've already entered it other places. So what's more frustrating than entering data twice? But, you know, I do see a great opportunity here. And this is certainly where software companies are focused is with AI.  So, know, for, especially for this data aggregation, a lot of these AI tools can actually scan through the chart instead of relying on the physician to sort of manually skim through and aggregate and find all that pertinent information. That's what AI is really good at. And almost instantaneously, it can find the messy data that lives in those unstructured documents. And wouldn't it be nice if that was automatically populated within these applications so that really all we're asking of the clinician is to validate that that information is accurate. And then choose the treatment that cuts down on the number of clicks, it cuts down on frustration. You know, again, the physician will be the one that needs to make that decision. AI is not there to replace that, but it certainly has a great opportunity to reduce some of this manual documentation and the things that physicians find the most frustrating, especially as it relates to using these pathways tools.  Dr. John Sweetenham: One of the pretty common pushbacks that I heard during my time in a couple of institutions was, “Well, you know, I'm sitting here at the point of care with my patients and I already know what I want to do and how I'm going to treat that patient if it's not in the context of a clinical trial. So I don't need to go through, you know, X number of clicks to get me to where I know I'm going to be anyway.”  Does either of you have any thoughts about that? I think you've sort of partially answered it, but what do you think, Rebecca? Do you think that this is something that is more easily overcome-able, if that's even a word, than it was a few years back?  Rebecca Maniago: Yeah, I do. And I think this is where the customization comes into play. So while they may know what an appropriate treatment for their patient is, there are more options now than ever, which means at a local level, there may be multiple options that are clinically equivalent. And so when you think about things like payer pathways or drug margins as an organization, they have to drive some of that from within. But having the capability to do so can then start to sort of sell the value to the provider that, yes, you may know what you want to order for your patient, but would you consider something else if it was clinically equivalent, but it had other benefits to either the patient or the organization?  Dr. Larry Shulman: The other thing I would add to that, John, if I can jump in here is that the data is the data and the data shows us that guideline concordant care is not always prescribed to the US. And in fact, in some circumstances, the gaps between what should be prescribed and what is being prescribed are quite wide. So, you know, people feel like they're always doing the best job and making the best recommendations. And I think, you know, I think I am. But, you know, like many of my colleagues at academic cancer centers, I'm highly specialized. I only see patients with breast cancer. But many oncologists throughout the country are more generalists. They're seeing patients with multiple diseases. And it's harder for them to be completely on top of what the current recommendations are in any particular circumstance. Our diseases are complicated. They're getting more complicated all the time with molecular and genomic testing and subcategorizations of different cancers. So, I don't think that we can be too cocky about it, quite frankly. I think we ought to use technology that Rebecca describes for the tools and for AI to really help us. I think if we turn our backs on that, I think we're making a big mistake. You just got to look at the data. The data is pretty convincing.  Dr. John Sweetenham: You know ever since we started looking seriously at decision support through pathways a number of years ago, the word has always been around the payers role in this and the day will come where we are going to get reimbursed based on pathway and concordance and I'm not sure that that day has arrived. So I have a question for both of you in this regard actually. And the first of those is maybe I'll start with you for this part of it, Larry. Where do you think we are in that regard? And are you hearing more and more of payers starting to look at pathway compliance? And then on the other end of that, and maybe I'll ask Rebecca about this, is one of the other pushback issues that I used to experience from physicians I worked with was they may go through the pathways platform and come up with a treatment recommendation. The best example of this I can think might be that the recommendation might be a biosimilar. Let's just use that as an example. But the next stage in the process would be to find out whether the patient's insurance would actually cover that particular biosimilar, which opened up a whole new can of worms. So there are two kinds of payer aspects of that. Maybe Larry, I'll ask you to start off by talking about that kind of coverage issue. And then I'll ask Rebecca, if you have any thoughts about the flow the other way in terms of getting drugs approved and what we can do to help from an insurance perspective.  Dr. Larry Shulman: Sure, that's really an important point, John. Our current state of affairs with the payers and their attempt to be sure that we're providing responsible, guideline concordant care is the use of prior authorization processes, which are incredibly costly, both for the oncology practices and for the payers.  They have an army of nurses sitting at the phone talking to us in the oncology practices to decide whether they're going to pay for something. And frankly, generally, the payers will pay for things that are part of either the NCCN or ASCO or other professional organizations' guidelines. But you need to prove to them over the phone that in fact the patient qualifies for that.  We have actually had some experiments with some of the payers to prove that to them in different ways by auto transmission of data. And this would be a big savings for them and for us, it would take away some of the delays in therapy while we're waiting for prior authorizations to go through. And we shouldn't have to do this by phone.   The EHR and the pathway tools should aggregate the data, aggregate the potential treatment and be able to transmit those data to the payer. And if in fact it meets the appropriate criteria for guideline concordant care would be approved. Right now, it's a terrible, costly, timely manual process that they should be able to fix.  Dr. John Sweetenham: Thanks, Larry. And have you, you know, from a broader perspective, so not thinking necessarily about individual patients and specific issues around prior authorization, have you seen any movement among the payers to kind of get more aggressive about this and say, okay, you know, we are going to want to see your numbers, we want to know how many of your physicians are now using their pathways platform and so on. Are you seeing any word that that might be happening? Because certainly a few years back, that was the word on the street, as it were, that this day was coming.  Dr. Lawrence Shulman: And that's the proposal that we've made to several of our payers. Let us give you the aggregate data. If our guideline concordance is above a certain level, give us a gold card, give us a pass, and we won't need to do pre-authorizations. We've actually done that at my institution in radiology. Aggregate data gives individual physicians that pass if their guideline concordance was appropriate. I got to pass. So I don't need to go through those radiology pre-authorizations for my patients. And I think we can do the same thing with therapeutics. It's been a little bit more cumbersome to do it, and there's some detailed reasons why that is. But that's really what they want to know. And the payers want to know that patients are getting guideline concordant care, but they also realize it's not going be 100%. There are always a few outlier patients who require some variation from the guidelines. But if we get above 80% guideline concordant care, I think many of the payers would be happy to accept that as long as we continue to feed them the data. And that's the case in our radiology process with one of the payers is, you know, I get a gold card, but they continue to look at my data. And if I don't continue to perform well, they'll take that away.  Dr. John Sweetenham: Thanks, Larry. And Rebecca, just returning to you, this issue of prior authorization and facilitating life for the physician at the point of care in terms of knowing, you know, which specific treatment might be covered for a patient. Do you have any thoughts or maybe you could give us some insights on what software vendors are doing to facilitate that part of the process, the communication back to the payers to take some of that burden off the physician and the physician staff?  Rebecca Maniago: Yeah, absolutely. And this is a problem we've been trying to tackle for years. And it's not easy. We've tackled it in a couple ways. So first, we try to sort of link up to the payer portal where the information that was being attested to within the application could then be automatically sent. Because at the end of the day, the data points that are being collected to surface treatment recommendations ultimately are the same data points that the payer wants.  Unfortunately, there are a lot of data interoperability challenges within that space. So that was not something that was going to be sustainable. However, in current state, because as I mentioned, the customization is key for these products, focusing more on how can we allow practices to embed payer pathways within the application. So again, you kind of start with the backbone of your standard guidelines but then having the capability of adding in a payer pathway that will only show up as that preferred option for a patient who has that insurance, at least at the point of care, the provider sees what the insurer would then approve. So while it's not automatically assuring authorization, we are at least steering the decision in a direction where we think most likely this is going to be approved based upon the pathway that they have access to. So that sort of current state, I agree. We've been talking about this idea of gold carding for years.  Presumably the data is there today, right? Like we are able to capture structured data with every order placed to recognize concordance to Larry's point. All those reports are available to provide to payers. I just haven't seen a lot of practices have a lot of success when they tackle it on their own from that direction.  Dr. John Sweetenham: Right, thanks. Larry, you and I were at the NCCN annual meeting recently and I know that you've been quite heavily involved in the policy program and in the policy forums and so on at NCCN. Are you able to share anything from this year's meeting in terms of care pathways implementation and what you think might happen next in that regard?  Dr. Larry Shulman: NCCN, in my own opinion, has really led the way in defining what guideline concordant care is through their guidelines, which are very extensive, covering basically every cancer and every situation with every cancer. And it's really an astounding amount of amazing work that all of us use and the payers largely use as well. But they've increasingly understood that there's a gap between their guidelines and the implementation of their guidelines. And they are working on some things. They are working on the digitalization of their guidelines to make them more accessible, but also thinking about ways that they may, in fact, fit into the work processes that all of us have when we go to clinic.  They're acutely aware that the country is not where it needs to be in regard to a translation, if you will, of their guidelines in the practice. And I think we're all thinking really hard about whether there are things that we can team up to do, if you will, to try to close those gaps.  Dr. John Sweetenham: Great, thank you. Just switching gears a little bit back to you, if I can, Rebecca. I think you've said a little bit about this already. What do you think are the next steps that we need to take to more effectively implement these tools in the clinic? I think we've discussed a little bit some of the roadblocks to that. But where do you think we need to go next in terms of getting better use of these pathways?  Rebecca Maniago: Yeah, I will say one thing that we haven't really touched on is the pharmacy team. So the biggest blocker that I see is actually the pre-implementation. So there's a lot of focus on how do we get physicians to use this? How do we increase adoption? But often the first barrier is the regimen library. So no matter what the pathways platform is, the backbone of it will be those regimens. And so, really helping organizations and we partner with pharmacies, they're doing all the backend configuration. And so how can we make that piece of the technology easier for them to implement because that's really the lead up and there's a ton of cleanup and maintenance. You know, as a pharmacist, I empathize, but really that's where it all begins. And so I think, you know, continuing to focus on not only the front end user and the physician, but everybody that's going to be involved in order to make a pathway program successful needs to be, you know, at the table in the beginning, helping set up those processes and, and buying into the why this is important.  Dr. John Sweetenham: That's a great point.  Dr. Larry Shulman: So could I just jump in one quickly here, John? So pathways, as we've discussed, the tools are expensive. There is a person cost, as Rebecca is just describing, about customization and implementation. But there are very good data in the literature to show that when you follow pathways, care is less costly. Survival is better, which is obviously our primary goal, but also cost is less. And the payers can benefit from that. And the question is, can they figure out ways to use that to help to fund the purchase and maintenance of pathway products that will give their patients better care, but also less costly care? And so I think that is a potential solution. I've had that conversation with some payers as well. And it would be great to see that happen. I think that would be a huge step.  Rebecca Maniago: Yeah, we have some, if they're able to set it up in the right way and really optimize, you know, from the pharmacy perspective, we have practices who the application is more than, you know, paying for itself just by way of using it to the fullest potential that it has.  Dr. John Sweetenham: Yeah, that's a really great point. A couple of other more general questions. I'm going to start with you, Rebecca, and Larry ask you to respond as well. Are you hearing anything from patients around this issue? Are they aware or becoming more aware that pathways are being used in the clinic when they're seen by their physicians? And do they have a say, are there patient advocates involved in this part of the process? Rebecca, maybe you could start.  Rebecca Maniago: I haven't had as much exposure to that side of it. So, you know, I would love to hear what Larry thinks because most of my exposure is at the physician level, which of course they are the ones who are making the decision with the patient. So my assumption is that there is at least some level of understanding that there are options and that, you know, together let's decide on the best one for you. But again, I would love to hear what Larry has to say.  Dr. Larry Shulman: Yeah, so that's a really interesting question. I actually was discussing that at the cancer center last week, particularly around the utilization of AI in this process. And, you know, right now, as you know, if you submit a journal article or, you know, many other things, ask you whether you used AI to generate it. If in fact we use tools that include AI, we're not.  Are we obligated to tell the patient that you're making this recommendation together with computer assist, if you will, that helps you to make the recommendation you are making to them? Ultimately, I think it's the physician who's responsible for the choice, but should we disclose it? I have to tell you personally, I haven't thought about doing that. But I think it's a really, really good question is whether we should upfront tell the patients that we've had assistance in making the recommendations that we have.  Dr. John Sweetenham: Right, very interesting point. To close it out, one more question for both of you and again, it's the same one. Rebecca, to start with, we've all been, as I said right up front, talking and, you know, working on this issue for more than 10 years now. In 10 years from now, how would you like it to look and how do you think it might look?  Rebecca Maniago: Great question. I think we may get to where I would like to see it quicker than 10 years. I think AI provides a lot of opportunity and excitement. I'd love to turn a corner where physicians no longer see tools like this as a hindrance, rather they rely on them, they trust them, they help them get through their day. They continue to improve quality of care and reduce costs and patient burden. Obviously, that's the pipe dream, but I think we may get there before 10 years, given what I think AI is going to enable.  Dr. Larry Shulman: Yeah, I want to add to Rebecca's comments. One of the things that I worry about, and ASCO worries about a lot, is the oncology workforce, which is progressively strained in their attempts to care for all the cancer patients in the US. And for all of us who practice oncology, for many reasons, it's become more and more inefficient, whether it's use of the EHR, pre-authorization work, and so on.  And we really need to turn that around. We need to make practice not only better, which I think these tools can do, including AI, as Rebecca says, but make it much more efficient because that's going to allow us to both deliver more high-quality care to our patients, but also to care for more patients and have them benefit from our expertise and what we have to offer. So I think this is really an obligation on our part. I think it's an imperative that we move in this direction for both quality reasons and efficiency reasons.  Dr. John Sweetenham: Thanks, Larry. Well, I've really enjoyed the conversation today and I think, you know, it's been great to think about some of the challenges that we still have in this regard. But it's also great to hear what I'm sensing is quite a lot of optimism about how things may play out over the next few years. And it does sound as if there's a lot of hard work going on to bring us to a point where the clinical decision support tools are going to truly support what our oncologists are doing and no longer be seen as an obstruction. So, I want to thank you both for sharing your insights with us today on the ASCO Daily News Podcast.  Dr. Larry Shulman: Thank you so much, John.  Rebecca Maniago: Thank you so much.  Dr. John Sweetenham: And thank you to our listeners for your time today. If you value the insights that you hear on the ASCO Daily News Podcast, please take a moment to rate, review and subscribe wherever you get your podcasts.  Disclaimer:   The purpose of this podcast is to educate and to inform. This is not a substitute for professional medical care and is not intended for use in the diagnosis or treatment of individual conditions. Guests on this podcast express their own opinions, experience, and conclusions. Guest statements on the podcast do not express the opinions of ASCO. The mention of any product, service, organization, activity or therapy should not be construed as an ASCO endorsement.   Find out more about today's speakers:  Dr. John Sweetenham  Dr. Lawrence Shulman  Rebecca Maniago  Follow ASCO on social media:  @ASCO on Twitter  @ASCO on Bluesky  ASCO on Facebook  ASCO on LinkedIn        Disclosures:  Dr. John Sweetenham:  No relationships to disclose    Dr. Lawrence Shulman:  Consulting or Advisory Role: Genetech     Rebecca Maniago:   No relationships to disclose.     

The volume of electronic messages and time spent in the EHR has increased exponentially and is widely recognized as a contributor to healthcare worker burnout. Learn about Johns Hopkins Medicine's “Great 8” Epic training and provider support initiative and other … Ep. 13 Taming the EHR: work smarter and improve your work-life balance| Johns Hopkins Medicine Office of Well-Being Read More »

Today's episode is all about choosing the right software to scale your urgent care clinic—without getting burned by the wrong vendor.Nick and Michael are joined by two powerhouse guests: Jim Dhein from athenahealth and Warren Herring, President and CEO of TrustCare Health, a 12-location urgent care powerhouse in Mississippi.This episode is a first for the show—bringing on both the tech vendor and the clinic leader using the tech in real life. You'll get a full-circle view of what it's really like to grow a multi-location clinic with Athena as your EHR and patient management platform.Jim Dhein has spent his entire career in healthcare—from clinical diagnostics to sales leadership—and now serves as Director of Urgent Care at athenahealth, where he focuses on helping clinics scale smarter with better tools.Warren Herring founded TrustCare in 2012 and has grown it into one of the region's largest independent urgent, primary, and pediatric care groups. With degrees from Samford and Tulane, and a track record of expansion into mental health and primary care, Warren brings the real-world operator perspective to this tech conversation.From ambient AI tools like SUKI and automated phone systems like Flip, to the practical pain (and payoff) of switching EHRs, this is a can't-miss for clinic owners serious about scaling.

Seth Hain, SVP of R&D at Epic, joins a16z Bio + Health general partner Julie Yoo to explore technology in healthcare. Reflecting on over two decades of industry shifts, Seth shares how Epic has transitioned from enabling integrated systems within health systems to driving cross-ecosystem collaboration and rapid innovations like generative AI.They also discuss orchestration of patient care across diverse settings, the transformative impact of AI on clinical workflows, and whether "electronic health record" is really the best term for clinical record-keeping software. Learn more about a16z Bio+HealthLearn more about & Subscribe to Raising HealthFind a16z Bio+Health on LinkedInFind a16z Bio+Health on X

Send us a textWelcome back to the podcast where we dig into the business realities of medical practice—from strategy to staffing to leadership and beyond. If you're part of a medical group that's ever been through a merger—or even just considered one—today's episode is going to hit close to home.We're diving into a topic that doesn't always make the due diligence checklist, but it absolutely determines the long-term success or failure of any group merger: culture.You've probably heard the old Harvard Business Review quote: Culture eats strategy for lunch. That line's been floating around boardrooms for decades now. And it's never been more relevant than in healthcare—especially when two or more medical groups merge.Because here's the truth: You can have the best financials, a perfect legal structure, a slick shared EHR, and a promising growth strategy. But if the cultures of the merging groups don't align—or worse, actively clash—none of that matters. Your strategy won't survive the day-to-day behavior of people who don't trust each other, don't communicate well, and don't feel seen in the new reality.Please Follow or Subscribe to get new episodes delivered to you as soon as they drop! Visit Jill's company, Health e Practices' website: https://healtheps.com/ Subscribe to our newsletter, Health e Connections: http://21978609.hs-sites.com/newletter-subscriber Want more content? Find sample job descriptions, financial tools, templates and much more: www.MedicalMoneyMattersPodcast.com  Purchase your copy of Jill's book here: Physician Heal Thy Financial Self Join our Medical Money Matters Facebook Group here: https://www.facebook.com/groups/3834886643404507/ Original Musical Score by: Craig Addy at https://www.underthepiano.ca/ Visit Craig's website to book your Once in a Lifetime music experience Podcast coaching and development by: Jennifer Furlong, CEO, Communication Twenty-Four Seven https://www.communicationtwentyfourseven.com/

On this episode, Cathleen McCabe, MD, and Laura Enyedi, MD, chat with guest Mara Schenker, MD, about her career as an orthopedic surgeon and her role as chief medical information officer at Grady Memorial Hospital. Intro 0:04 Mara Schenker, MD 0:20 Tell us about the titles you hold. What does CMIO mean? 0:39 How long have you been doing medical informatics? … How important is that skill and background in technology now? What do you see in the future for AI and what is it going to do for us? 1:45 The hosts and guest discuss the use of AI in medicine. 4:27 The hosts and guests discuss the ups and downs of artificial intelligence. 10:53 What do you like to use AI for right now? 11:46 The hosts and guests discuss the use of AI in everyday life. 14:34 How did you become interested in orthopedic surgery? What were gender disparities like in the field of orthopedics? 15:33 The hosts and guest discuss mentorship and the impacts of mentors. 18:53 The hosts and guest discuss women in leadership. 19:52 How did you build and maintain your surgical confidence? 23:52 Peak: Secrets from the New Science of Expertise and The Confidence Code 28:10 Grit 28:40 Schenker describes her ‘deliberate practice' talk. 28:56 How do you go about bringing on new technology? 29:25 The hosts and guest discuss building confidence, building skill and asking for help. 30:58 How do you find balance with everything you do? 33:32 The hosts and guest discuss when to say ‘yes' and when to say ‘no'. 35:56 What are your words of wisdom and advice for trainees and young physicians? 38:38 The hosts and guest discuss being brave and going with your gut. 42:07 Thanks 44:14 Laura Enyedi, MD, is a professor of ophthalmology and pediatrics at Duke Eye Center and medical director of South Durham Ophthalmology in North Carolina. Cathleen McCabe, MD, is chief medical officer of Eye Health America and medical director of The Eye Associates in Sarasota, FL. Mara Schenker, MD, is an orthopedic trauma surgeon and chief of orthopedics at Grady Memorial Hospital and professor of orthopedics at Emory University School of Medicine. She is also the associate chief medical information officer for Grady, board certified in clinical informatics and has extensive EHR build and analytics certifications. Schenker is a member of the American Academy of Orthopaedic Surgeons, AAMC, American College of Surgeons and the Orthopaedic Trauma Association.  As the 2001 World Champion in Taekwondo, she has a particular interest in the intersection between sports and surgery, as it relates to human performance optimization. Her clinical practice is based at Grady Memorial Hospital. We'd love to hear from you! Send your comments/questions to podcast@healio.com. Follow us on Twitter @Healio_OSN. Disclosures: The hosts and guest report no relevant financial disclosures.

In this episode, Dr. Kemberly Blackledge, Chief Revenue Cycle Officer at Nashville General Hospital, shares insights into how the hospital is advancing health equity through innovative programs, EHR modernization, and strategic partnerships—while tackling challenges like inflation, funding cuts, and federal regulation to ensure long-term sustainability.

You built the tech. You raised the funds.But your patient outcomes? Still inconsistent.What if the real problem isn't your product… it's your patient handoff?In this episode, Dr. Colin Banas and I unpack why even the best clinical tools fail if you don't solve for the “voltage drop” in care transitions.Those invisible gaps lead to readmissions, poor medication adherence, and missed outcomes.Because nothing is more frustrating than knowing your solution works—and watching patients fall through the cracks anyway.Here's what you'll learn in this conversation:

Listen in as Joseph Kim, MD, MPH, MBA, interviews Sophia Kwon, MD, to learn about how she implemented a documentation shortcut at her institution to improve obesity care, including:Creating an obesity checklist within the electronic health recordTraining staff to correctly use this checklist and broach obesity topics with patientsGarnering feedback to ensure this checklist did not add to note fatigue or burnout among staffSharing lessons learned for others interested in implementing a similar documentation shortcutPresenterJoseph Kim, MD, MPH, MBAPresidentQ Synthesis, LLCNewtown, Pennsylvania Sophia Kwon, MDInternal Medicine AttendingRiverside University Health System AttendingLoma Linda University Health Associate FacultyLoma Linda, California

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to outcomesrocket.com Staying nimble and adaptable to emerging technologies is crucial for success in the rapidly evolving healthcare technology landscape.  In this episode, Pat Williams, co-founder and CEO of iScribeHealth, discusses the company's journey as a generative AI documentation company, detailing its evolution through three distinct "Netflix seasons." He highlights how iScribe transitioned from a mobile app focused on EHR integration to offering human-based virtual scribing and ultimately embracing fully automated AI-powered documentation. Pat emphasizes the importance of understanding customer needs and the nuances of clinical settings, particularly within the ambulatory care sector, to deliver effective solutions. Finally, he touches upon the focus needed in the industry, the challenges of physician acceptance, and iScribe's plans to expand its platform to include autonomous coding, denial management, and prior authorization impact. Tune in and learn how iScribe is leveraging its history and expertise to transform healthcare documentation! Resources:  Connect and follow Pat Williams on LinkedIn. Learn more about iScribeHealth on their LinkedIn and website. Buy Gino Wickman's book Traction here. Fast Track Your Business Growth: Outcomes Rocket is a full-service marketing agency focused on helping healthcare organizations like yours maximize your impact and accelerate growth. Learn more at outcomesrocket.com

In this episode, we sit down with Dr. Steve Faith, co-owner of Livermore Optometry Group in Livermore, CA to discuss data driven decision making with vendor partners, what a good partnership looks like, and leveraging the right data to drive practice success. Key Takeaways: Best advice: "Independent practice is not that difficult. You only have to do two things. Make sure people like you and control your personal and professional overhead."At one point, LOG worked with over 40 different vendors. When looking only at their optical, they had 30-35 reps calling on them regularly. It cost the practice $100 an hour in staff costs to see reps, equalling more than $40,000 a year.LOG looked at various industries for insight on how to improve their vendor purchasing habits and their data to influence their  purchasing. EdgePro made a huge difference in tapping the data in the EHR system to make better purchasing decisions.Vendor data has not been all that impactful for Livermore as it's focused primarily on the vendor partner's product but does not take into account the practice as a whole. Bringing the practice level data into the conversation has a much greater impact.Great vendor partners are ones that know the practice individually and provide the support the practice needs. Great partners are willing to work with the needs of the practice based on the data the practice has.For Livermore, the VSP practice report has been valuable to providing even greater insight into their patient base and other practices in their area.Practice Advantage Reading List** Don't miss out on an extra $10 rebate for all commercial VSP Eye Exams this year! Earn up to an additional $60,000 in 2025 just by taking great care of patients. Visit www.pecaaexamrebate.com now!**

In his weekly clinical update, Dr. Griffin and Vincent Racaniello lament about the continuing measles outbreak, whether or not the measles outbreak was predicted, the FACTS about vaccination, high pathogenic influenza, H5N1 contaminated raw pet food, children's deaths, before Dr. Griffin reviews recent statistics on RSV, influenza and SARS-CoV-2 infections and vaccination schedules and the efficacy of Moderna's seasonal mRNA vaccine, societal burden of COVID-19 and influenza, the FDA missed deadline for approving Novovax COVID vaccine, the WasterwaterScan dashboard, where to find PEMGARDA, provides information for Columbia University Irving Medical Center's long COVID treatment center, where to go for answers to your long COVID questions, long COVID interventions, and Canada's long COVID dashboard. Subscribe (free): Apple Podcasts, RSS, email Become a patron of TWiV! Links for this episode CDC buried a measles forecast that stressed the need for vaccinations….TRANSPARENCY? (Politico) Measles cases and outbreaks (CDC Rubeola) Measles 159 in Texas…. (Texas Health and Human Services) 2025 Measles outbreak guidance (New Mexico Health) Measles and rubella weekly monitoring report (Government of Canada) Enhanced epidemiological summary Measles in Ontario (Public Health Ontario) Measles and rubella weekly monitoring report (Government of Canada) Enhanced epidemiological summary Measles in Ontario (Public Health Ontario) Measles exposures in Ontario (Public Health Ontario) Measles vaccine recommendations from NYP (jpg) Get the FACTS about measles (NY State Department of Health) Measles (CDC Measles (Rubeola)) Measles vaccine (CDC Measles (Rubeola)) Presumptive evidence of measles immunity (CDC) Contraindications and precautions to measles vaccination (CDC) Measles (CDC Measles (Rubeola)) Raw cat food tests positive for H5N1 (CIDRAP) Influenza: Waste water scan for 11 pathogens WastewaterSCan) US respiratory virus activity (CDC Respiratory Illnesses) Weekly surveillance report: clift notes (CDC FluView) Respiratory virus activity levels (CDC Respiratory Illnesses) FDA-CDC-DOD: 2025-2046 influenza vaccine composition (FDA) RSV: Waste water scan for 11 pathogens (WastewaterSCan) US respiratory virus activity (CDC Respiratory Illnesses) RSV-Network (CDC Respiratory Syncytial virus Infection) Early impact of RSV vaccination in older adults in England (Lancet) Waste water scan for 11 pathogens (WastewaterSCan) COVID-19 deaths (CDC) COVID-19 national and regional trends (CDC) COVID-19 variant tracker (CDC) SARS-CoV-2 genomes galore (Nextstrain) Evaluating the effectiveness of 2024-2025 seasonal mRNA-1273 vaccination against covid-19-associated hospitalizations and medically attended covid-19 among adults aged ≥ 18 years in the united states(medRxiv) Current Moderna vaccine 53% effective against COVID hospitalization?(CIDRAP) Preliminary estimates of COVID-19 burden for 2024-2025 (CDC COVID-19) Estimated range of annual burden of flu in the US from 2010 – 2024 (CDC-flu burden) US FDA missed the deadline for decision on Novavax's COVID-19 vaccine (Reuters) Interim clinical considerations for use of COVID-19 vaccines in the United States (CDC Vaccines & Immunizations) Where to get pemgarda (Pemgarda) EUA for the pre-exposure prophylaxis of COVID-19 (INVIYD) Fusion center (Prime Fusions) CDC Quarantine guidelines (CDC) NIH COVID-19 treatment guidelines (NIH) Metformin alleviates inflammatory response and severity rate of COVID-19 infection in elderly individuals(Scientific Reports) Drug interaction checker (University of Liverpool) Infectious Disease Society guidelines for treatment and management (ID Society) Cost-effectiveness analysis of nirmatrelvir/ritonavir for high-risk individuals with COVID-19….does this mean use the big button calculator? (OFID) Molnupiravir safety and efficacy (JMV) Convalescent plasma recommendation for immunocompromised (ID Society) What to do when sick with a respiratory virus (CDC) When your healthcare provider is infected/exposed with SARS-CoV-2 (CDC Managing healthcare staffing shortages (CDC) Steroids, dexamethasone at the right time (OFID) Anticoagulation guidelines (hematology.org) Daniel Griffin's evidence based medical practices for long COVID (OFID) Long COVID hotline (Columbia : Columbia University Irving Medical Center) The answers: Long COVID Reinfection with SARS-CoV-2 in the omicron era is associated with increased risk of post-acute sequelae of SARS-CoV-2  infection: a recover-EHR cohort study(medRxiv) CAN-PCC RecMap, your one-stop shop for recommendations about Post COVID-19 Condition (Long COVID) (Canadian Guidelines for post COVID-19 condition) Letters read on TWiV 1206 Dr. Griffin's COVID treatment summary (pdf) Timestamps by Jolene Ramsey. Thanks! Intro music is by Ronald Jenkees Send your questions for Dr. Griffin to daniel@microbe.tv Content in this podcast should not be construed as medical advice.

Optimizing Insurance for Therapy Practices with Jeremy ZugIn this episode of Therapy for Your Money, host Julie Herres speaks with Jeremy Zug, co-founder of Practice Solutions, about the intricacies of insurance for therapy practices. They discuss the reasons for taking insurance, navigating reimbursement rates, the steps in the credentialing process, and managing the revenue cycle. Jeremy emphasizes the importance of being strategic when selecting insurance providers and highlights the hurdles therapists may face. They also discuss the significance of choosing the right electronic health record (EHR) system and the benefits of having structured billing processes. Jeremy introduces his new book as a resource for maximizing insurance revenue and offers practical advice for therapy practice owners.Show Highlights00:00 Introduction to Therapy for Your Money00:44 Welcoming Jeremy Zug: Discussing Insurance01:34 Why Take Insurance in Private Practice?03:20 Navigating Insurance Reimbursement Rates05:07 The Credentialing Process: Start Early06:07 Hurdles in Accepting Insurance09:11 Managing the Revenue Cycle12:32 Insurance vs. Private Pay: Making the Decision17:00 Practice Solutions: Maximizing Insurance Revenue24:07 Conclusion and Final ThoughtsLinks and ResourcesPractice Solutions: https://www.practicesol.com/Special Deal for Therapy For Your Money Listeners: https://www.practicesol.com/therapyforyourmoneyMoney for Therapists Practice Startup - https://www.greenoakaccounting.com/startupGreenOak Accounting - www.GreenOakAccounting.comTherapy For Your Money Podcast - www.TherapyForYourMoney.comProfit First for Therapists - www.ProfitFirstForTherapists.comProfit First Academy - www.ProfitFirstForTherapists.com/Academy Podcast Production and Show Notes by Course Creation StudioGet our free KPI tracker to see how you practice measures up to others in the industry! www.therapyforyourmoney.com/kpi

Send us a textIn this episode of the HealthBiz Podcast, host David Williams sits down with Terry Myerson, CEO and co-founder of Truveta, to explore how aggregated electronic medical record (EMR) data can drive groundbreaking insights in clinical research, drug development, and healthcare innovation. Terry shares his journey from mechanical engineering to tech entrepreneurship, his years at Microsoft, and how Truveta is using data to improve patient outcomes and save lives.

The healthcare industry is drowning in billing errors, compliance challenges, and outdated technology.  In this episode, John Bright explains how ambient AI, interoperability fixes, and real-time compliance checking can transform medical records. He shares insights into his work creating point-of-care solutions that leverage AI to generate comprehensive, compliant medical records from ambient conversations. Finally, John explores the limitations of current EHR systems and touches on the concept of human-in-the-loop machine learning and the future of insurance and healthcare technology.   Tune in and learn how AI is revolutionizing medical documentation and compliance, leading to better patient care and streamlined billing processes! Resources: Connect with and follow John Bright on LinkedIn. Follow Med Claims Compliance Corporation on LinkedIn and visit their website!

March 28, 2025: Kate Gamble and Sarah Richardson explore an innovative approach to EHR training that uses escape rooms to engage nurses. They discuss how these interactive experiences improve engagement, promote teamwork, develop critical thinking skills under pressure, create a safe space for making mistakes, and offer cost-effective training solutions. The hosts highlight how this approach transforms traditional EHR training from passive learning to experiential learning, resulting in better knowledge retention and improved system adoption.Remember, Stay a Little Paranoid X: This Week Health LinkedIn: This Week Health Donate: Alex's Lemonade Stand: Foundation for Childhood Cancer

In this episode, Dr. Chris DeFlitch, Vice President and Chief Medical Information Officer at Penn State Health, discusses the health system's rapid transformation. From pioneering EHR advancements to Penn State's impactful philanthropic efforts like the Four Diamonds Fund, Dr. DeFlitch shares how technology and community-driven care are shaping the future of healthcare in Central Pennsylvania.

March 26, 2025: Sarah Richardson and Kate Gamble discuss the significant shift from volume-based to value-based physician compensation models and what this means for healthcare technology leaders. They explore how this reform requires enhanced data tracking capabilities, EHR evolution, AI integration, and cybersecurity protocols while addressing physician burnout concerns. The conversation highlights critical questions CIOs, CTOs, CMIOs, and CISOs should be asking to ensure their technology infrastructure supports these compensation changes effectively and equitably.X: This Week Health LinkedIn: This Week Health Donate: Alex's Lemonade Stand: Foundation for Childhood Cancer

In this episode, Chris Carmody, Chief Technology Officer at UPMC, shares insights on the health system's shift towards a single electronic health record (EHR) platform. He discusses the challenges, planning, and leadership involved in this transformative project and highlights the importance of supporting teams for long-term success in healthcare IT.

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to outcomesrocket.com Nurses are integral to care coordination, and their efforts directly influence the ability of providers to bill for services, yet their role is often undervalued.  In this episode, Amanda Schleede, CEO, and Dr. Kelly Ayala, co-founder of Streamline Flow, discuss how their platform helps visualize and manage patient care plans across specialties. Streamline Flow is an EHR-agnostic solution that extracts data to create a visual timeline, alerting providers and patients to potential care plan deviations. Originally developed after nurses in a pulmonary clinic noticed patients missing appointments, the platform now supports diverse care settings, including assisted living. Amanda and Dr. Ayala also highlight the challenge of securing investment due to the non-billable nature of nursing services, revealing a misalignment of incentives. Tune in and learn how this nurse-led innovation is transforming patient care! Resources:  Connect and follow Amanda Schleede on LinkedIn and email her here. Connect and follow Dr. Kelly Ayala on LinkedIn. Learn more about Streamline Flow on their LinkedIn and website. Fast Track Your Business Growth: Outcomes Rocket is a full-service marketing agency focused on helping healthcare organizations like yours maximize your impact and accelerate growth. Learn more at outcomesrocket.com