Weekly podcast focusing on entrepreneurship and business builders in the Philadelphia region
Sylvester Mobley is the Founder and CEO of the youth tech education non-profit, Coded by Kids. Through his organization he works to increase access to tech education opportunities for those who are underrepresented in tech, especially children of color. Under his leadership, Coded by Kids has grown from serving fewer than 15 children in a rec center to serving more than 500 students per week. Tech has a lot of great benefits but there are still groups of people being locked out of it. Sylvester strongly believes that building a tech industry that is diverse, inclusive and equitable is one of the most pressing issues we face, and is working toward this with Coded by Kids. He shares more about his entrepreneurial journey, the impact he is having on kids in the region, and his hopes for the program in the future. Tune in to find out more. Key Takeaways: [1:18] Kevin introduces his guest for this episode — Sylvester Mobley. [2:38] Kevin does a speed round with Sylvester. [7:33] Kevin and Sylvester discuss his background prior to starting Coded by Kids. [10:58] How did Coded by Kids begin? [14:13] What did the first few months of Coded by Kids look like? [16:59] How did Sylvester decide to make the leap to focusing on Coded by Kids full-time? [18:45] Sylvester explains the differences between equity and equality. [21:19] What does equity look like at Coded by Kids? [22:26] What is the difference between underserved and underrepresented? [24:58] How does Sylvester approach such a huge systemic societal problem? [27:19] What is the structure of Coded by Kids and how does it resemble a youth sports organization? [31:57] What is the attrition or self-selection rate through the different stages of the program? [32:54] Sylvester shares a little about how the programs work, and some of the kids he has seen move through the program. [35:37] What are some of the creative projects produced by the students of Coded by Kids? [38:55] Ctrl+Shift is a coding competition run for the students. Sylvester shares more about the competition. [41:42] What are some of the hurdles Sylvester has had to overcome in his entrepreneurial journey? [44:07] Who are some of the partners of Coded by Kids? [46:15] Sylvester focuses on a long-term view for his organization, but other stakeholders may want a quick outcome. How does he address that difference in perspective? [49:00] What are some of Sylvester's leadership principles? [51:47] Who are some people who have influenced Sylvester in his life? [54:10] What are Sylvester's greatest hopes and concerns for Coded by Kids? Links: Sylvester Mobley Sylvester Mobley on Twitter Coded by Kids John McCain Past Projects at Coded by Kids AT&T ComCast
Felicite Moorman is the CEO and co-Founder of STRATIS IoT, the only Sidewalk to Sofa® Intelligent Building Solution built for Multifamily and Student Housing. STRATIS helps create smart apartments and intelligent buildings built for the complexities of split multi-family and student housing. Serving over 325,000 apartments in the US, and over 18,000 internationally, STRATIS is poised for more growth in the future. Felicite reveals the journey to founding STRATIS, the customer experiences STRATIS offers, as well as some insight about the internal operations of the firm. She also speaks to her experience as a woman and a leader in the tech space, as well as some of her hopes for the Philly region in general. Key Takeaways: [3:20] Kevin does a speed round with his guest — Felicite Moorman. [9:22] Kevin gives an overview of STRATIS IoT. [10:11] What is CES? What were some of the trends that Felicite saw there? [14:22] What was Felicite's background before STRATIS? [19:34] Felicite explains the trajectory of Zonoff. [20:47] What is IoT and what role does STRATIS play in it? [23:11] Felicite shares more about her journey from BuLogics to STRATIS. [29:22] What are some of the savings that Felicite brings her customers? [31:47] Felicite talks us through the experience of walking through one of her smart buildings. [36:40] What is the owner/manager/landlord experience in this? [38:10] STRATIS is platform-agnostic but has certified partners. Felicite explains more about this. [42:20] What is the revenue model for STRATIS? [45:03] Who was one of the first investors in STRATIS and what was the incentive to invest? [47:18] Felicite has made some unusual hires in her company. She shares more about the hiring process at STRATIS, and what drives the hiring decisions they make. [54:12] What has Felicite's experience been as a woman and a leader in the technology space? [58:26] What are some things Felicite would like to see improved in Philadelphia, and what are some of the exciting opportunities she sees? Links: Felicite Moorman Felicite Moorman on LinkedIn STRATIS IoT Blitzscaling, by Chris Yeh and Reid Hoffman The Messy Middle, by Scott Belsky Books by Brené Brown Masters of Scale Podcast CES BuLogics Silicon Labs Zigbee Ryan Buchert Greystar Property Lutron ButterflyMX Leviton Honeywell John Martinson
Mahe Bayireddi is the Co-Founder and CEO of Phenom People, a global HR technology company with a mission to help 1 billion people find the right job. With over 200 million people using the product in 140 countries, including 50 of the Fortune 500 companies, Mahe is well on his way to achieving his goal of revolutionizing the talent life cycle through technologies, specifically AI. Mahe shares more about his entrepreneurial journey, the inefficiencies he is trying to solve in the global hiring and recruiting market, and how his company is impacting millions of people globally. He also has insights about creating a strong company culture, how to export that culture around the world, and what it takes to be a leader. Key Takeaways: [3:25] Kevin does a speed round with Mahe. [5:45] Mahe has started other companies in the past. What were some of the big successes and losses in those? [10:03] Kevin lays out the structure of this podcast. [11:52] How did Mahe's journey begin? [14:58] What is the problem that Mahe is solving? Who are the stakeholders in Mahe's business? [18:24] There are many inefficiencies in the global hiring market that Mahe is trying to reduce with his company. [24:36] Mahe describes his company as providing "talent experience management". What are some of those attributes they are using to drive those experiences? [29:24] Kevin and Mahe discuss "customer" acquisition from an eCommerce, sales and marketing perspective vs. a recruiting and HR perspective. [32:18] How does Phenom work with recruiters and employees? [38:26] How does Mahe use AI to learn more about candidates beyond just their resumes? [41:32] Mahe shares more about validated psychometric testing — what does that mean? How widespread is the adoption and what are some of the strengths and pitfalls? [45:58] What are some elements of Phenom People that certain customers have rejected? [48:05] What is the culture of Mahe's company? [55:33] What are the five values at Phenom? [58:47] Every candidate interviewed has to resonate with the company values to be a good fit. Mahe explains the hiring process at Phenom. [1:00:42] How does Mahe ensure a positive onboarding process? [1:05:02] Why has James Harvey Gravell become a part of the company ethos? [1:08:05] How has Mahe exported the company culture and ethos abroad? [1:11:52] Mahe shares more about the company expansions into Europe. [1:13:47] What is Mahe's leadership style? What are some of his leadership principles? [1:17:47] How difficult has it been to export the company culture? [1:19:54] How does Phenom's revenue model work? [1:21:43] What is retention like at the company? [1:23:23] Mahe share's more about the different rounds of fundraising he did. [1:25:40] What are Mahe's feelings towards a potential IPO? [1:26:36] What are some obstacles Mahe foresees in reaching his goal of serving 1 billion people? Links: Mahe Bayireddi Phenom People SnipSnap DreamIt Ventures Delivering Happiness, Tony Hsieh James Harvey Gravell, Ambler Yards Brad Goldoor, Chief People Officer Phenom People
Nader Elm is the Co-Founder and CEO of Exyn Technologies, a commercialization of the technology spun out of GRASP Labs (General Robotics, Automation, Sensing and Perception Laboratory at the University of Pennsylvania). Since its founding in 2014, Exyn has become the world leader in autonomous data acquisition using drone technology. The artificial intelligence behind their autonomous software platform has found commercial success in the mining industry, and Nader has plans to expand into the construction industry next. Nader explains how he ended up in the robotics and AI industry, the unique gap in the marketplace that Exyn addresses, and the business and revenue model of Exyn. Tune in to find out more about how Nader and Exyn Technologies are pushing the Philadelphia region into the future of robot technology. Key Takeaways: [3:23] Kevin does a speed round of five questions with Nader Elm. [6:30] What does Exyn do? [8:18] Who is Vijay Kumar, and how did Nader and he get together? [10:32] Who was the initial investor of Exyn Technologies? [11:25] What is PCI Ventures? [14:21] How did Nader feel about the initial challenge of setting up Exyn Technologies? [15:59] Who is Nader's market with Exyn? Who are the competitors, and how is Exyn different? [19:56] How did Nader find his target market in the mining industry? [22:15] What is the mining industry currently doing to solve its problem of not having a comprehensive map of the underground mines? [26:47] Kevin and Nader discuss some other applications of the technology produced by Exyn. [28:47] How does GPS work, and what is the system that takes its place in Exyn? [33:01] What are some interesting areas of Exyn from an investor standpoint and from a customer standpoint? [37:58] How does the drone know when its job is done? [38:56] Nader highlights some other interesting and unique features that Exyn offers. [42:09] Nader explains how a team of robots would operate together. [44:49] What is Exyn's business model and revenue strategy? [49:02] Exyn's next industry to expand into is the construction industry. What is unique about their solution that isn't being addressed by existing players? [50:16] What is the level of detail that the drones are able to capture? [51:36] How did Nader find the investors in his latest round of fundraising? [54:00] How is Nader using the funds he has raised? [54:49] Talent is a big part of the company. What is the structure of the company and how is Nader managing his team? [57:46] How easy is it for Nader to find the talent that he needs? [1:02:39] What is the culture of Exyn Technologies? [1:05:40] Who are some of the influences in Nader's life that have impacted him? [1:09:41] What are Nader's thoughts on whether entrepreneurs are born or nurtured? Links: Nader Elm Exyn Technologies Vijay Kumar TED Talks by Vijay Kumar IP Group [00:10:54] IMAX
Bill Yoh is the youngest of five children born to Spike Yoh. Bill's grandfather, Harold, helped build the Philadelphia-based business that is now in its 5th generation, Day & Zimmermann. Founded in 1901 as a fledgling staffing company for engineers, it has grown into a massive organization of 45,000 employees globally and nearly $3 billion in revenue, making it one of the biggest privately held companies in the US and the world. Their employees protect faraway embassies, create munitions for the US defense department and staff nuclear power plants. Bill is part of the 3rd generation of Yoh children who have worked at Day & Zimmermann in some capacity, and in 2017, Bill undertook the endeavor to chronicle the family history. Through interviews with his father and other related parties, Bill compiled the history of Day & Zimmermann and its century-long lineage into a book, Our Way: The Life Story of Spike Yoh. In this interview, we dive into Spike Yoh, his legacy, the ups and downs of running a family, a business, and a family business, focusing on four themes — enterprise, leadership, culture, family business dynamics. Tune in to find out more. Key Takeaways: [1:18] Kevin introduces his guest for this episode — Bill Yoh. [3:50] Kevin does a speed round with Bill. [6:44] Day & Zimmermann is an impressive company. Why don't more people know about it? [8:24] How much of the Day & Zimmermann team is in Philadelphia vs other sites? [8:58] What did the company start as and how has it evolved over time? [10:25] What was the difference between Yoh Staffing Services and Day & Zimmermann? [11:17] How did the revenue of the company change over time? [12:33] What are the four business lines of the company? [14:32] What are some of the high profile construction jobs Day & Zimmermann has been involved in? [16:39] Why has Day & Zimmermann remained private instead of going public? [18:38] How has the company taken on outside equity through the years? [20:02] There was a time when there was a business miss that didn't align with the corporate values or strategy. Bill speaks more about this situation. [22:05] What are Bill's greatest hopes and fears for Day & Zimmermann, and the greatest opportunities he sees? [25:17] How did some of Spike's family influences dictate the way he led the company? [31:19] Kevin and Bill discuss some of Spike's leadership traits and styles. [37:07] Spike was big on giving back to his community and his alma mater. [38:46] How does Bill feel about his relationship with his father, a larger-than-life figure? [41:04] What is the culture of Day & Zimmermann like? What were the foundational values and "our way"? [46:04] What were some hurdles Spike had to overcome to buy out the company from his father? [51:01] How was the transition and succession from Spike to Hal and Billy, as compared to from Harold to Spike? [54:26] Bill and Kevin discuss some of the anecdotes from the book. [56:31] Was it always assumed that Hal would take over. [58:05] What does Bill envision for the next five generations and the company? [1:01:39] What is Coach K's five-finger analogy and how has it played out in the Yoh family dynamic? [1:03:43] The Yoh family has developed a system of metaphorical hats. Bill explains the system. [1:05:32] How did Hal, Mike, and Bill become shareholders of the company? [1:07:32] What were the three strategies implemented when Hal took over? [1:10:47] How important was the Philadelphia region to Billy, his family, and his company's success? Links: Bill Yoh Day & Zimmermann Yoh Family Our Way, by Bill Yoh Comcast Vanguard City of Philadelphia Yoh Staffing Services Panama Canal Lockheed Martin Bill Hamm Coach K, Duke University
Mike Hagan is a founder, operator and wildly successful investor in a variety of companies. He has repeatedly proven his ability to create or invest in a company, scale it and successfully exit. His venture was the B2B procurement WebHost VerticalNet, which hit a market capital peak of $11 billion. Unfortunately, Vertical Net ended in flames like many other dot.com companies at the turn of the millennium. Following that experience, Mike used his personal profits and lessons learned along the way to buy and build NutriSystem, with an eventual big exit to diet nutrition conglomerate Trivity for $1.4 billion. Mike's next venture was a similar controlling interest investment in the DIY home security company LifeShield which he and his team scaled rapidly, sold, eventually bought back, and sold again for a substantial profit. In 2014, Michael launched HawkCapital, his current passion project. A founder, operator and investor, Michael is a man who has taken on multiple roles and worn many hats. Tune in to find out what he has learned from his experiences. Key Takeaways: [1:18] Kevin introduces his guest for this episode — Mike Hagan. [3:00] Kevin asks Mike five speed questions. [5:37] What was WaterOnline and how did it start? Mike shares the story of how he got started with what eventually became VerticalNet. [8:38] Mike shares more about how the expansion of the internet led to establishing multiple VerticalNet communities. [15:25] How difficult was it to navigate the early stages of VerticalNet in an uncertain environment? [18:17] What was the business model like for VerticalNet? [20:16] VerticalNet eventually went public. Mikes shares more about that experience. [25:08] Beyond just the advertising component, what were some other pockets of revenue that Mike was able to grab? [28:29] VerticalNet's stock took a sudden plunge in 2000. [28:59] Mike talks about some of his experiences with the leaders of Microsoft. [30:06] What were some of the tough decisions that Mike had to make in the aftermath of the dot.com bubble bursting? [35:40] Mike learned a useful skill during his early days at VerticalNet — seeing opportunities. How did that play into his experience at Nutrisystem? [39:06] Mike regrets not taking Nutrisystem private. He explains why. [42:47] How did Mike raise capital? Mike shares the trajectory of Nutrisystem from 2005 to 2008, and briefly after he re-joined the company. [48:04] Mike talks about some of the numbers behind the business. [51:19] Who were some of the celebrities that got behind Nutrisystem? [54:08] How did Mike get involved with LifeShield? [59:52] What is the business model for LifeShield? [1:02:11] As a consumer, ADT is the category killer, and LifeShield is considerably smaller. How does LifeShield compete? [1:04:21] What kind of technology was LifeShield holding on to at the time? [1:06:08] LifeShield was sold to DirectTV, and then eventually bought it back from them. Mike shares the process. [1:15:28] Who did Mike bring in as investors? [1:16:26] Hawk Capital lists a lot of requirements for potential investments. Mike explains some of the reasoning behind that. [1:20:00] Mike is competing with a lot of capital to get good investments. How does he manage that? [1:23:19] How important was the Philadelphia region to Mike's journey? What is Mike's hope for his alma mater? Links: Mike Hagan VerticalNet Nutrisystem Trivity LifeShield DirectTV SJU AT&T Netscape Safeguard Scientifics Ira Lubert eBay Yahoo Lycos AltaVista AskJeeves Mark Walsh AOL Microsoft SoftBank British Telecom Satya Nadella WebMD NewSpring Capital Blackstone Lehman Brothers Dawn Zier, CEO of Nutrisystem Louis A. Stilp Steve Jobs Apple ADT Comcast Verizon Amazon Ring
Bob Moore is a serial entrepreneur with over 15 years of experience, who started his first business venture when he was at Princeton. In the early 2000s, as online poker was becoming popular, Bob jumped on an observation he made to create the Mooraculator to computerize what his peers were calculating in their heads to level the playing field for others who wanted to make money playing poker. After graduation, he joined Insight Venture Partners as an analyst and learned the importance of data when doing due diligence. Eventually, he left to start RJ Metrics with his friend and colleague, Jake Stein. RJ Metrics focused on providing software that helps online businesses make smarter decisions using data, particularly in the e-commerce space. That venture quickly scaled and attracted $23 mil in venture capital, and was later sold to Magento. From RJ Metrics, Bob spun out to launch Stitch, a simple, powerful ETL (extract, transform and load) service built for developers which he then also sold. In 2018, Bob started his current commercial business — Crossbeam, with a focus on data. It acts as an escrow service for data, allowing companies to find overlapping customers and prospects for their partners while keeping the rest of the data private and secure. Bob recently took Crossbeam through $10mil venture round and has a lot of insight to share about his business journey thus far. Tune in to find out more. Key Takeaways: [1:17] Kevin introduces his guest for this episode — Bob Moore. [3:46] Kevin does a speed round with Bob. [11:31] Bob has founded four companies so far and is involved in several others in other capacities. [12:19] How did Moore commercialize his first business, the Mooraculator? What was the business model? [20:14] What was Bob's exit strategy? [21:07] How was Bob's experience at Inside Venture Partners? [23:49] Why was Bob chosen for his job? [26:30] Who did Bob meet at Inside Venture Partners? [27:10] Bob shares the journey of how he and Jake Stein got together to solve the same problem with RJ Metrics. [31:19] What was the business journey of RJ Metrics? [36:40] Whose insights gave rise to RJ Metrics? [38:45] Who were RJ Metrics' top customers? [41:23] How did RJ Metrics raise $23 million in VC funds [47:03] RJ Metrics was eventually sold to Magento. [48:45] Why was Stitch a distinct standalone from RJ Metrics? [51:10] Bob explains how Stitch fit into RJ Metrics, why clients were interested in it and how it came to be a spin off from RJ Metrics. [54:44] What was the investment in Stitch like? [55:37] Why did Talent want to buy Stitch? [58:38] What was the genesis of Crossbeam? [1:05:25] Bob and Kevin discuss the relevance of blockchain to Crossbeam. [1:07:05] Bob recently raised $12 million in venture capital. How and why did Bob decide to raise capital? [1:09:50] Bob explains the business model behind Crossbeam. [1:11:07] What has Bob learned in his years of experience that he is applying to Crossbeam in terms of culture. [1:17:53] Bob talks more about equity and fun and why they are important to his company culture. Links: Bob Moore on LinkedIn Mooraculator Insight Ventures Partners RJ Metrics Elon Musk PayPal Tesla Philadelphia Alliance for Capital & Technologies (PACT) Philly Startup Leaders Dean Miller Chris Cera The Awesome Foundation Rounders Movie AOL Comcast Party Poker Poker Stars Dollar Shave Club Threadless Warby Parker Rent The Runway Fab.com Trinity ventures Magento Adobe Hubspot Salesforce Amazon Redshift MailChimp Trello GitHub Crossbeam Pinkwashing
Dean Miller has been a venture capitalist for over 20 years, with particular interest in the healthcare technology and innovations space. Brought up in upstate New York, his early experiences shaped him for independence and entrepreneurship. Dean served as Managing Director at Novitas Capital, where he focused on venture capital investments across healthcare and technology. He went on to become Managing Director of the PCOM Primary Care Innovation Fund, a role he describes as not just making money for the institution but to really broaden the institution's mind around healthcare and innovation. Dean’s passion project is ultimately running Philadelphia Alliance for Capital & Technologies (PACT) as President and CEO. He shares some of his experiences with PACT, as well as the new Philadelphia Global Identity Project. Tune in to find out more. Key Takeaways: [3:20] Kevin does a speed round with his guest — Dean Miller. [7:18] What was Dean's upbringing like in upstate New York? [11:25] What was Dean's time like at Novitas? [13:03] Dean shares his experience working with Buck Buckley. [14:45] Dean led investments into a variety of companies. He reveals some of the highlights of the time. [16:50] When did Dean get involved in Renal Solutions and why did he get out of it? [18:34] What is PCOM and the Primary Care Innovation Fund? [21:38] Why was there an inherent or potential conflict between PCOM and other research institutions? [23:17] Dean has made eight investments in the last three years. What kind of companies does he choose to focus on? [27:04] What is the benefit of seeking investment from PCOM? [33:33] What is PACT and why does it exist? Dean shares some details about its creation and development. [38:27] Dean speaks to the vision and mission of PACT. [39:36] What are the three pillars of PACT and why are they important? [45:59] Why is it important that the mentors get to choose their mentees? [49:30] Philadelphia was one of the top 10 most active regions in the US for venture capital in 2018. [56:59] On the innovation front, where are Philadelphia's bright spots? [1:02:51] What is the Philadelphia Global Identity Project? Links: Dean Miller Novitas Capital PCOM PCOM Primary Care Innovation Fund Philadelphia Alliance for Capital & Technologies (PACT) Global Identity Project Penn Center for Innovation Safeguard Scientifics VerticalNet Matt Hagen CEO of Vertical Net Agile Therapeutics Cernostics, Inc. Renal Solutions Incurrent Solutions VIPDesk Tango Belt Venture Connect MIT Visit Philly
Chris Gali and Chris Doggett are serial entrepreneurs who have partnered on a variety of ventures. After getting to know each other during their time in AIG, and encountering problems that did not have solutions, they struck out together to start their first venture, Admin Server, an insurance industry software firm. Over almost ten years, they grew the firm from a start up to a multi-million dollar company that was eventually sold to Oracle. Chris and Chris then decided to move into the spirits business, and launched Franklin Mortgage and Investment Company, a speakeasy style establishment that serves top-notch cocktails, which has enjoyed considerable success with their clientele. In 2012, Chris and Chris established their third venture together, Graphite GTC, a No-Code platform for financial services and large institutions. In this interview, Chris and Chris share their experiences, challenges, and lessons learned from their ventures. Tune in to find out more. Key Takeaways: [3:24] Kevin does a speed round with Chris and Chris. [9:56] Where did Chris and Chris meet? [10:46] What prompted Chris and Chris to leave AIG and start Admin Server? [14:47] How long did it take Chris and Chris to develop a viable product? They share their process and how they generated income along the way. [18:55] Who was the first investor in AdminServer? [21:05] In 2008, the company was sold to Oracle for $125 million. How did the company grow from a start up in a basement to a multi-million dollar company? [27:43] Chris and Chris share more about the "Mystery and Intrigue Weekend" that they hosted for their employees. [30:12] What problem was AdminServer solving? [36:25] Chris and Chris reveal the details of the sale of AdminServer to Oracle. [40:41] How did the idea for Franklin Mortgage and Investment come about? [44:10] What is Chris and Chris' vision for Franklin Mortgage? [46:08] Why did Chris and Chris decide to go with a speakeasy for this venture? [46:53] What does the name Graphite GTC mean? [49:35] How does Graphite GTC solve the problems of its industry? [52:38] Chris and Chris share some real life examples of how they serve their clients at Graphite. [55:46] Who are Chris and Chris' audience? [1:01:04] What is Visual Studio in comparison to Graphite? [1:04:33] Chris Doggett has been working in a separate but related company serving the Department of Energy in D.C. He shares his experiences there. [1:08:06] What would be the natural progression for VG IT? [1:15:13] What are Chris and Chris' biggest hopes and fears for Graphite and the larger space they operate in? [1:17:39] What do Chris and Chris love about Philadelphia? [1:19:03] What would Chris and Chris change if they were mayors for a day? Links: Chris Gali Chris Doggett Franklin Mortgage and Investment Company Graphite GTC Milton Friedman AIG Oracle Larry Ellison Visual Studio Elon Musk VG IT Services
Walter “Buck” Buckley is the Managing Partner of Seminal Capital Partners, an investment company that focuses on cloud-based software and service businesses, and the Chairman and CEO Of Actua Corp, formerly Internet Capital Group (ICG). Buck has a passion for people and the unique ability to dream an idea and help a team to execute it. On this interview, Buck recounts his experiences starting with his nine-year tenure at Safeguard Scientifics, a venture capital firm founded by Pete Musser. He tells of his experiences during the recession of 1991, how he was inspired to strike out on his own to start the ICG after observing an emerging market with the help of Pete Musser. Eventually, after seeing significant success and surviving the stock market crash, ICG transitioned to Actua Corp. Buck shares some of his key takeaways from his experiences, and some of the investments they made then. Today, as Buck’s focus has shifted slightly with Seminal Capital Partners, and he shares more about what excites him about his company, Philadelphia as a market, and the future. Tune in to find out more. Key Takeaways: [2:01] Kevin starts off the interview with a speed round with Buck. [6:41] Kevin gives a brief history of Safeguard Scientific. [8:58] What was Safeguard like when Buck first joined, and how did his role change in the 9 years he worked at Safeguard? [12:59] Buck shares his experience with the 1991 recession and how that spawned Safeguard. [16:38] Who were part of the "Safeguard Mafia"? This impressive team was attributed to Pete's ability to attract talent. [18:19] How did Buck and Ken start ICG? [23:07] What was Pete's sense for the potential of the Internet? [23:47] Buck talks about the early stages of the ICG journey. [25:58] Buck elaborates on the seed, build, sell model that ICG adopted in its investments. [27:20] What was the environment like to raise capital in that time? [28:31] What was the focus of the investments that Buck and his team made at that time? [29:49] The company went public in 1999. When did the team make that decision? Buck reveals the events leading up to the rise to $60 million. [35:16] How did Buck deal with the meltdown that came after they hit the peak? [38:51] What are Buck's thoughts on whether there are parallels in the crypto and cannabis markets to Tulipmania? [40:08] 2001-2002 were the darkest years of Buck's life. He explains why. [44:42] What is Buck's position on debt? [48:40] What was Pete's role during the difficult times? [50:46] When did Buck make the switch to Actua? He shares some of the investments they made. [54:59] What is Instamed? [56:42] The regulatory environment changed drastically post-2010. Buck eventually threw in the towel and delisted the company. [59:23] What excites Buck about Seminal and what is his current focus? [1:01:54] How competitive is the space that Seminal is in, and why is Seminal more appealing than its competitors? [1:05:03] What is Buck's advice to his younger self? [1:07:00] What's Buck's opinion on whether entrepreneurs are born or made? [1:08:33] How important was the Philadelphia region to Buck's success, and what does he think of its potential? [1:11:48] If Buck were mayor or governor, what are some things he would change immediately? Links: Walter Buckley Episcopal Academy FC Barcelona Arsenal Safeguard Scientifics Pete Musser Actua Corporation, formerly ICG Seminal Capital Partners Novell Silicon Graphics Intel Michael DiPiano Ratuken LinkShare GovDelivery InstaMed Salesforce Trello NetSuite PayPal
Sashi Reddi was born in Madras, today known as Chennai, India. He graduated with a Bachelors in Computer Science and Engineering from the Indian Institute of Technology (Delhi), a Masters of Computer Science from NYU and a PhD in Operations and Information Management from UPenn (Wharton). Over 30 years ago, Sashi seized the opportunity to move to the US and began putting down roots there. He shares his journey of entrepreneurship from the web content management space with EZPower Systems, to the software testing space with AppLabs, to the investment sphere with SRI Capital. Sashi provides insights into what India was like when he was growing up in terms of technology, economy, and opportunity, as well as how things have changed over the years. Tune in to find out more about Sashi’s current investment projects, and his thoughts about the lessons he has learned over the years. Key Takeaways: [2:58] Kevin does a speed round with Sashi Reddi. [7:51] Sashi has an impressive educational background. He shares more about his educational trajectory from India to the US to his PhD. [12:49] What was the economic, technological, and enthronement in India like when Sashi was growing up there? [15:34] How did Sashi decide to stay "where he was planted" on the East Coast instead of heading to the site of action as the Internet was being born? [18:40] Why did Sashi decide to exit his web content management company so quickly, and why was he attracted to DocuCorp? [20:46] When did Sashi start AppLabs? [21:50] What was the problem Sashi was trying to solve with AppLabs and how did he approach it? [24:30] How was AppLabs structured? [27:28] What were some challenges AppLabs faced in convincing Sequoia? [29:16] How did Sashi grow his company from 5 employees to 2500 employees, from $10 million to $110 million in such a short time? [31:46] Sashi shares some of his insights from working in a large company. [33:11] Sashi entered the world of investments with SRI Capital. What elements does Sashi look for in his investment decisions? He shares his process of investing from his family office to starting SRI Capital. [38:05] What is a strong offline customer acquisition strategy? [40:58] Sashi explains more about Fakespot. [45:33] Kevin and Sashi discuss the potential of Foyr. [48:15] Another of Sashi's investments is SoftWear Automation Inc. [50:35] What is TiE? [53:57] What is the story behind Sashi's investment in Thinci? [59:42] What is Sashi's involvement in the consumer tech space? [1:06:11] What are LetsMD and FITSO? Sashi explains how they are business models that may not work in the US but make perfect sense in the Indian market. [1:11:58] Indian Money is a financial advisory services company in India, which clearly shows the scale of the market in India. [1:14:17] What is the story behind PhenomPeople, a local success story? [1:15:29] As Sashi looks back on the past 20 years, who was a major influencer or inspiration? [1:17:23] What is Sashi's opinion on whether entrepreneurs are born or made? [1:18:48] How does Sashi feel about investing in an entrepreneur's dreams but not being able to interfere? Links: Sashi Reddi Benjamin Franklin: An American Life, by Walter Isaacson DropBox Sequoia WestBridge SRI Capital Dollar Shave Club DollarShaveClub.com - Our Blades Are F***ing Great, on YouTube Fakespot Foyr Softwear Automation Inc. TiE Thinci HealthifyMe LetsMD Fitso IndianMoney Hyderabad Angels Phenom People Vinod Khosla How I Built This podcast James Dyson
Marcelo Rouco was born in Argentina and lived there through his teens ‘till his family fled the country and moved to Sydney, Australia. There, Marcelo worked for a corporate training company after graduating from college, where he learned skills essential to running a business. 17 years ago, after deciding that he wanted to make a bigger impact on the world, Marcelo started Ecosave Services, with a mission is to save the planet from pollutants caused by fossil fuels and inefficiencies in energy operations. The company expanded relatively quickly, and eventually Marcelo decided to move operations to Philadelphia to have a larger impact with his work. Today, Ecosave has 75 employees and serves clients in 5 different states by recommending solutions to reduce energy costs, consumption and carbon footprint. Tune in to find out more about this incredible company and the man behind it. Key Takeaways: [1:17] Kevin introduces his guest for this episode — Marcelo Rouco. [3:59] Kevin does a speed round with Marcelo. [7:00] Marcelo was born in Argentina but eventually moved to Australia with his family. He shares some details about his life growing up. [8:41] What did Marcelo learn from his time at IIR? [9:43] What made Marcelo leave IIR? [13:06] Marcelo explains why he believes we can't rely on the government to create positive impacts on the environment. [14:53] When did Ecosave start and what is its business model? [18:01] The three main divisions in Ecosave are automation, efficiency and invest. Kevin and Marcelo discuss a case study that reflect these branches in the company. [21:45] How did Marcelo decide to go to the US, and specifically to Philadelphia? [26:13] How important are state and federal tax credits or subsidies to Marcelo's business? [27:19] How does Ecosave fare against its competitors? What makes Ecosave unique? [30:44] What does Ecosave look like from a business standpoint in terms of the services they offer? [33:46] How has the leadership and structure of the company changed over the years through the move from Australia to the US, and from public to private company? [39:28] Marcelo recently brought on a board of directors to Ecosave. He explains what the board members bring to the table. [43:06] What are the key characteristics of the culture of Ecosave? [46:24] Ecosave is hiring! Marcelo shares more about the positions he's looking to fill at his company. [47:01] What are some of the obstacles Ecosave faces and how is Marcelo approaching them? [49:49] How can we continue to make a positive impact on the environment? Links: Marcelo Rouco on LinkedIn Ecosave Services Ajay Raju Chairman of Dilworth Paxson An Inconvenient Truth Comcast Center
Tom Knox has been an illustrious leader and pioneer in Philadelphia for over 50 years. He grew up in public housing in Philadelphia, worked through high school, and entered the Navy at 16 where he eventually attained his GED. In the mid 1980s, he worked with Preferred Benefits, & Preferred Care under the Thomas Knox Consulting umbrella. He also served as the CEO of Fidelity Mutual, and in the early 2000s, as CEO of UnitedHealthcare in Pennsylvania. He also built up his political career over the years, serving as Deputy Mayor under Ed Rendell, in the 1990s, and again in 2008 in his bid for governor, and in 2015 for mayor. Tom’s most recent venture is Homestead Smart Health Plans, which operates on a unique model that is disrupting the industry. Tune in to find out more about Tom’s achievements, how he made it all happen, and his advice for leaders today. Key Takeaways: [:02] Kevin does a speed round with Tom. [2:12] What is Tom's background? [4:29] Kevin gives a brief overview of Tom's career. [5:59] How did Tom stumble into the banking and insurance industries? [8:39] Some of the work Tom did in his career was around fixing broken companies and things. How did he get into that? [10:52] Tom shares some of his experience with Preferred Benefits and Preferred Care under the Tom Knox Consulting umbrella. [16:23] Ultimately, Preferred Benefits was sold to Ocwen. [17:47] Tom explains how the healthcare arm of his business, Preferred Care, expanded and evolved over time. [23:05] What was Tom's experience with Crusader Bank? [25:02] How did Tom grow his bank from $29 million in assets to $500 million in assets over 6 years? [29:19] Royal Bank eventually bought over Crusader Bank. What caused Tom to sell at that time? [30:36] Tom served as Deputy Mayor under Ed Rendell. What was his position, and what did he do? [35:30] Tom explains how he was able to make so many changes in such a short amount of time. [36:13] Kevin and Tom discuss what happened with Fidelity Mutual. [40:35] 1999, Tom bought Maryland Fidelity, which was eventually bought by United Healthcare. [44:47] Tom eventually chose to leave United Healthcare to join the mayoral race. What attracted him about the mayoral race? [47:23] Tom announced his decision to run for governor in 2008. [48:36] How did Tom get involved in the rubber gaskets industry in China in 2011? [49:56] In 2017, Tom launched Homestead Smart Health Plans where he now serves Founder and Chairman. He explains more about the different components of the health plans. [54:49] What is stop loss? [57:28] What is the typical profile of a company or employer that uses these plans? [58:41] Who are some competitors to Tom's model? [59:40] How much effort has Tom had to put into educating the market? [1:00:42] What impact could a single payer system have on Tom's company, and is it likely to happen? [1:02:02] What are Tom's biggest fears and greatest hopes for the benefits industry? [1:03:45] What is Tom's leadership style? [1:05:57] Who were some big influences in Tom's life? [1:07:58] Who are some leaders that Tom admires today? [1:09:27] If Tom were mayor, what would he change about the city immediately? [1:11:45] What advice would Tom give his younger self? Links: Tom Knox on LinkedIn Preferred Benefits Group Ed Rendell Fidelity Mutual Fidelity Insurance UnitedHealthcare of Pennsylvania Homestead Smart Health Plans Ocwen Sunrise Banks Progress Bank Ron Kaplan
Steve Cloetingh is the Co-Founder of Signal Holdings LLC, a provider of wireless handset protection programs and repair services, and CEO of Military Veteran Partners (MVP). Steve shares his journey of entrepreneurship, from founding a startup with his brother to growing it to a $500 million enterprise with 2,000 employees and multiple locations across the country. He reveals more about his working relationship with his brother, what it took to scale the company and how he managed the exit and eventual sale of Signal Holdings. Today, Steve is actively involved in addressing unemployment and underemployment among Veterans through Military Veteran Partners. He explains why this is a cause he is passionate about and why Veterans are an untapped resource he hopes to introduce to society. Key Takeaways: [1:17] Kevin introduces his guest for this episode - Steve Cloetingh. [3.00] Kevin does a speed round with Steve Cloetingh. [4:35] Steve shares a little about his background. [5:59] Kevin and Steve discuss some props, and dive into the history of wireless mobile communications. [9:38] What was the crazy idea that Steve and his brother, Tom, had? [12:27] What were the first five years of business like for Steve, and how did he grow the business? [16:33] How did consumers interact with Signal Holdings? [20:35] What was the competition like for Signal Holdings? [22:18] How did Steve manage the risk and filing requirements of being in the insurance business? [23:40] What are Steve's thoughts on whether entrepreneurs are born or made? [25:23] Steve's company grew from just him and his brother into a company with 2,000 employees and locations across the country. What was Steve's role in the scaling of the company? [27:42] How did Steve manage conflict and friction with his brother when it came to leading the company? [29:56] Why did Steve decide to take outside money? How did the partnership with Stone Point Capital come about? [32:54] Five years after this partnership, Signal Holdings was sold to Assurant. Steve shares more about this strategic acquisition. [34:36] Steve and Kevin discuss how the 2008 crash affected Signal Holdings. [37:12] What was Steve's experience as an employee? [39:13] What attracted Steve to Jerry Flanagan and the business opportunity he presented in 2014? [43:21] What is the focus for Military Veteran Partners (MVP)? [45:57] What are some of the underlying causes for Veteran unemployment and underemployment? [48:47] Steve shares more about the board of MVP. [53:44] What does Steve see for the future of MVP? [56:09] What is the current climate for Veterans to start and build businesses and re-enter society? [58:20] What advice would Steve give his younger self? Links: Steve Cloetingh on LinkedIn Signal Holdings LLC Martin Cooper Motorola Blackberry Palm Treo Nokia AT&T Asurion Stone Point Capital Assurant Jerry Flanagan JDog I’m not a military Veteran, but getting them hired has become my life’s mission, by Steve Cloetingh on LinkedIn Military Veterans Partner MVP Advisors Dyson
David Adelman is the CEO of Campus Apartments, and Vice Chairman of FS Investments. David’s family friend, Alan Horowitz, founded Campus Apartments in the 1960s, and when David graduated from Ohio State University, he joined Alan and quickly became the CEO at only 25. David formed the first public-private partnership in the country with the University of Pennsylvania, a model replicated by many other schools nationwide. Mr. Adelman has parlayed his success into Darco Capital, his family office that invests in early stage companies. Key Takeaways: [1:19] Kevin introduces his guest for this episode — David Adelman. [4:07] Kevin does a speed round with David. [7:05] Kevin and David discuss the inception of Campus Apartments. What did it look like when Alan first started it, and then when David took the helm? [12:45] How did David pioneer the establishment of the country's first public-private partnership with the University of Pennsylvania in the 1990s? [14:24] David shares more about his relationship with Alan and how that benefited him in his entrepreneurial journey. [17:37] In 2006, things started heating up in the real estate space, yet David did not want to take his company public. What was his mindset in that decision-making process? [19:24] Why did Singapore have an interest in student housing that led them to invest in Campus Apartments? Kevin and David discuss some of the other investors in this space. [21:37] One of the people on David's leadership team for a long time is Dan Bernstein. What are his strengths and how do Dan and David complement one another? [23:05] David dives into CCHP and how he raised $400 million, and how he's continuing to raise capital in this space. [26:29] What are some of David's favorite projects that he's working on right now? [29:17] What does David see as the greatest opportunities and challenges in the student housing industry? [30:28] What is the culture at Campus Apartments and how has David been able to keep that culture as he's grown? [31:42] What was the background story of how David got started with Franklin Square Investments? [33:46] What was David's first offering, and why? [35:51] What was growth like for FS in the past ten years? [39:27] Michael Forman is a crucial part of David's team at FS. What does David admire about Michael, and how has he been influential in growing the business? [42:13] What advice does David have now for his younger self? [42:26] David's entrepreneurial journey seems very easy from the outside. He reveals some of the challenges he has encountered. [45:24] When you deal with business in an industry that is highly regulated, you always have to see how regulation can affect your business. [46:20] Darco Capital is the family office investment vehicle for David. What are some of the companies he is investing in? How did this come about and where does David see it going? [51:58] How does the pre-revenue vs post-revenue status of a company factor in David's decision process to invest? [54:49] David and Kevin discuss some of his investments different companies. [59:00] Which of David's investments does he feel the most excited by? [1:00:45] David's latest venture is a fintech company. He explains more about what it is. [1:03:10] What does David love about the Philadelphia region, and what would he change if he were mayor? Links: David Adelman Campus Apartments Franklin Square Investments Alan Horwitz Ohio State University University of Pennsylvania Michael Rubin Michael Forman Dan Bernstein Vanguard Blackstone KKR Darco Capital Wheels Up
Cary Toner is the former CEO of The Toner Organization which his father started in 1966 with a focus on high risk or impaired risk life insurance. Cary joined the organization in 1979 and soon, new areas of opportunity were presenting themselves in term insurance and annuities. Cary eventually bought the company from his father and from 1986 to 2001, he grew the agency into one of the top 10 in the country with 5000 brokers nationwide and revenues approaching $35 million. He eventually sold the company in 2001, and shifted his focus to his side project that he’d started in 1996 — iPipeline. A truly visionary company, iPipeline focused on reducing the time to underwrite life insurance policies by harnessing the power of the internet. iPipeline was eventually sold in 2015 for $380 million. Cary recounts his business journey, and how he managed the changing landscape of the insurance industry through the years. Key Takeaways: [1:18] Kevin introduces his guest for this episode — Cary Toner. [3:14] Kevin asks Cary five speed questions. [5:50] What was Cary's path in joining his father's organization, The Toner Organization (TTO)? [7:40] The original business model for TTO was high risk, impaired risk insurance. What were some changes in the 1970s that made the business model less viable? [00:09:35] What exactly were high risk or impaired risk cases? [10:15] Kevin and Cary discuss the customer base for TTO and how the business functioned. [11:29] What were some of the new products that were coming out at that time that were making the existing business less lucrative? [16:15] How was the new product, term insurance, received in the market by traditional, old-school life insurance salespeople? [17:56] How did TTO morph to adapt to these new products? [19:17] Cary and his father started having differences in their vision for TTO. How did that play out? [24:03] From 1986 to 2001, Cary focused on building the company. He shares some of what he learned in that time. [27:45] Who were the 20 salespeople in Cary's company and who were they selling to? [31:01] Kevin and Cary discuss how big the organization was in 2001, and what kind of metrics the company who bought them over was looking at. [35:32] Cary had a 2-year contract with BSYS that ended in 1.5 years. What happened? [39:12] In 1996, Cary undertook the project of simplifying the underwriting of polices through iPipeline. How did he see the need for this project and come up with the solution to solve this problem? [44:54] What was the revenue model for iPipeline? [49:24] How was Cary financing iPipeline? [51:57] What was the turning point that made Cary decide to seek external funding for iPipeline, and what was his process? [55:36] What was Cary's role in iPipeline after he sold it to NewSpring? [57:09] Kevin and Cary discuss how TCV's investment impacted the growth trajectory of iPipeline. [59:04] Looking back, what would Cary have done differently? [1:00:23] What applications does Cary see with regards to machine learning and artificial intelligence to the insurance industry? [1:05:37] Does Cary believe that entrepreneurs are born or made? What is next for Cary in terms of business opportunities? [1:09:13] Cary shares more about his philanthropic activities and involvement in non-profit organizations. Links: Cary Toner The Toner Organization Saint Joseph's University BISYS iPipeline EMyth, by Michael E. Gerber Traction, by Gino Wickman EOS CitiGroup NewSpring Capital Tim Wallace How Our Robots Ran 30 Million Illustrations in 24 Hours, by Bill Atlee MapMyRun Notre Dame Academy Cardinal O'Hara High School
Josh Cartagenova is the Co-Founder and CEO of Therapy Source Staffing Solutions, a national staffing agency based in Fort Washington. In 2000, after getting laid off from a marketing job, Josh and his wife stumbled into a business opportunity to employ therapists. Since then Therapy Source has carved out a very intentional niche, filling the need for specialized therapists for public and charter schools nationwide. Josh shares more about his business journey and how he has grown his company to over $30mil in revenue, employing 55 people locally and 2500 therapists in over 40 states. Tune in to find out more about Josh’s challenges and obstacles as he manages running a fast-growing business while working with historically slow school administrations with tight budgets. Key Takeaways: [1:18] Kevin introduces his guest for this episode — Josh Cartagenova. [3:09] Kevin does a speed round with Josh. [8:41] Josh shares a little about his background. [11:04] Josh and Kevin discuss how the advertising world has changed since 1993. [12:56] Josh went through four jobs in seven years. He reveals more about his early years of finding himself and where he fit in. [18:07] In 2000, Josh started an online, high-end product business. What was his experience? [21:16] What was the early inspiration for Therapy Source? [24:36] What is in the Therapy Source database? [26:15] Josh and Kevin discuss how the costs work out for schools and the savings they make by working with Therapy Source. [27:43] When Josh first started out, how much client education did he have to do, and how has that changed over the years? [33:33] Online vs. in-person — Which manner of service delivery does Josh prefer or is better? Why? [37:52] There has been an evolution and growth of online learning in recent years. [40:19] How big is Josh's market and what is the competition like? [43:24] What are the threats to Josh's industry in relation to healthcare? [45:46] What are Josh's greatest hopes and fears for the next five years? [48:50] What was Josh's experience growing the company with no external investment or partnerships? [50:43] Looking back at the first 5-10 years, what was Josh's revenue stream like? [53:34] What does Josh's sales process look like? [55:31] What are some drivers of growth and revenue in Josh's industry? [56:49] How do staffing agencies such as Therapy Source get valued? [58:35] Josh and Kevin discuss some aspects of the hiring and on-boarding process for his employees. [1:04:47] How does Josh balance his relationship with his wife who also works at the company? [1:06:28] Who were some of the influencers in Josh's life in the course of his business journey? [1:11:24] Josh made a shift in his business from 1099 to W2. What was that process like and what impact has it had on his business? [1:17:00] Josh is moving into staffing solutions in a new industry — the cannabis industry. He shares more about that process. [1:22:10] Which niche is Josh focusing on in staffing the cannabis industry? [1:23:43] What are Josh's predictions for the cannabis industry? [1:26:22] What has been the hardest thing thus far with Josh's new venture? [1:28:13] What do the next 10 years look like for Josh? Links: John Cartagenova Therapy Source Staffing Solutions Clean Catch Nail System Hofstra University Harmelin Media Bala Cynwyd's dying main street: Will $100 million save it?, The Inquirer TheraWeb ASHA Khan Academy Jackson Healthcare EBSHealthcare Innovo Staffing Parents Gone Wild: High Drama Inside D.C.’s Most Elite Private School, The Atlantic DiSC Wonderlic Test Predictive Index Vistage Steve Jobs Gary Vaynerchuk American Management Association
Michael Maher is a serial entrepreneur who started Benjamin's Desk, a mid-Atlantic coworking operator, as well as Bunker Labs which is a veteran-focused incubator, and most recently, Houwzer, the startup whose mission is to disrupt the $80-billion a year real estate agency model. Michael attended the Naval Academy and spent two years deployed across the world, and this has influenced his perspective and mission-driven manner of leadership and management. Kevin and Michael dive into his various ventures, the inspiration that led to their formation, and the opportunities and challenges that he has encountered in his entrepreneurial journey. Michael also shares more about how his focus on people and relationships has contributed to his success, as well as how he hopes to make Houwzer the next great real estate company. Tune in to find out more. Key Takeaways: [1:18] Kevin introduces his guest for this episode — Michael Maher. [2:49] Kevin does a speed round with Michael. [6:30] Michael shares a little about his background in leadership positions. [9:27] Michael graduated in 2005 and served in the Navy as a ship driver. He explains what that means, as well more about his experience in the Navy. [13:24] How did Michael learn about sales in the Navy? [16:05] Kevin and Michael discuss his first experience with coworking. [18:46] What was the inspiration for Benjamin's Desk? [21:43] Kevin and Michael discuss whether there will be consolidation and scaling in the coworking space. [27:48] Kevin and Michael dive into the financial aspect of Benjamin's Desk and the consolidation with 1776. [33:06] Michael shares more about his first business plan for Houwzer which relied on Transaction Tracking Technology (T3). [38:32] What was business plan #2 like? [43:50] What is the revenue model and the sources of revenue in Michael's business? [51:28] Michael and Kevin take a look at the real estate market. [53:26] What are Michael's greatest fears and hopes for Houwzer? [1:01:32] What is the financial incentive for Michael's salaried employees to "upsell" to the client? [1:03:56] Michael shares more about his fundraising activities for his business. [1:11:38] Michael recounts the story of meeting Ira Lubert in a barber shop. [1:15:24] Michael contributes a certain percentage of the company's profits to charities, volunteering and employee ownership. How did he decide to set his company up as such, and how does he expect that to change in the future? [1:25:55] Kevin shares some closing thoughts. Links: Michael Maher houwzer Benjamin's Desk Bunker Labs Houwzer 1776 Naval Academy Redfin Zillow Compass Zig Ziglar Achiever Global Villanova University The Hub Entrepreneur Magazine The Makery in Brooklyn, NY Tony Hsieh, founder of Zappos The Wing Indy Hall Spaces Regus WeWork Uber Lyft UberEats Amazon Tesla Airbnb Kevin Baird, co-founder of Houwzer Josh Kopleman Nick Bayer Saxbys Chris Cera Arcweb Warren Buffet Berkshire-Hathaway Alexa LLFunds OfferPad Spencer Rascoff Richard Barton Expedia Rupert Murdoch United Wholesale Mortgage David Gustave David Robinson Patagonia
Chris Cera, is the CEO of Arcweb Technologies, a consulting company serving the bespoke needs of its financial and healthcare customers, founded in 2011. This is his fourth startup — his first venture was Vuzit. Chris shares more about the rise and fall of Vuzit over its 8-year lifespan as well as his two other ventures that did not become viable businesses. Chris and Kevin discuss his latest venture, Arcweb — how it is serving the marketplace and some of the challenges he faces in the industry, as well as the unique company culture that sets it apart. As the founder of Philly Startup Leaders whose mission is to develop Philadelphia as a place where everyone can achieve their entrepreneurial potential, Chris reveals some of his hopes for Philadelphia in the future. Tune in to find out more! Key Takeaways: [1:19] Kevin introduces his guest for this episode — Chris Cera. [4:00] Kevin and Chris go through a speed round of five quick questions. [5:52] What do the letters A, R, C mean in Arcweb? Chris explains more about the name and brand of his company. [8:44] What is Arcweb and where does it fit in the market? [10:21] Kevin and Chris discuss the importance of considering the user when it comes to UX. [13:42] Chris shares a real world case study to illustrate Arcweb's 4D process with Penn Medicine. [22:52] In the medical industry, faxes are seen as more secure than digital alternatives. What have been Chris' challenges on that front? [25:47] Chris has "founded" four companies, but only two became viable businesses. What happened to the other two? [30:02] Chris and Kevin discuss if entrepreneurs are born or made. [33:46] When did Chris change the name of his business to Vuzit? [35:05] The two products that made up Vuzit were online document viewer and document security system. How did Chris market these products? [38:22] How did Chris come up with the idea for Vuzit to begin with? [44:16] Chris reveals some of his naivety in starting Vuzit that didn't take into consideration how to generate revenue. [47:00] What caused Vuzit to ultimately fail? [52:27] How did Chris cope with the "dark days" of his business? [58:59] When Chris started Arcweb, he decided to run his company without partners, without external money. Has he stayed that course? [1:08:25] How did Chris leverage his network with the Philly Startup Leaders and Indy Hall? [1:12:04] How did Chris get vendors in the beginning? [1:13:14] What are some of the unique aspects of Arcweb's company culture? [1:23:23] Chris and Kevin discuss some of the challenges that having a whistle blower policy helps address. [1:26:17] How does Chris guard his time and say 'yes' to the right things? [1:31:19] What are two things Chris would change in the next 100 days if he were made mayor? Links: Chris Cera on LinkedIn Arcweb Technologies Vuzit Philly Startup Leaders UX is like a joke. If you have to explain it, it isn't that good. Penn Medicine Case Study We're All Born Entrepreneurs, by Steve Welch GSK Dropbox Box Adobe Acrobat Viewer The Hard Thing About Hard Things, by Ben Horowitz 37signals / Basecamp Paul Graham, Y Combinator Ben Franklin Technology Partners Robin Hood Ventures Coley Brown MeetUp Indy Hall Wharton EOS EMyth Revisited, by Michael E. Gerber Traction, by Gino Wickman Toodledo App Pitch Anything, by Oren Klaff Essentialism, by Greg McKeown Tim Ferriss Show: Greg McKeown — How to Master Essentialism (#355) Chamber of Commerce, Philadelphia City of Philadelphia
Michael Cardone III is the Executive Chairman at Cardone Industries, a leading provider of new and remanufactured aftermarket auto parts and products. Cardone Industries is one of the largest private employers in the commonwealth of Pennsylvania and currently employs 5,500 employees worldwide. As a family run business, Michael is the third generation to oversee the day-to-day operation and growth of Cardone Industries. In this insightful interview, Michael provides his thoughts on what we can realistically expect from autonomous vehicles, why the incorporation of pastors in his facilities has dramatically reduced turn over, and candidly shares some challenges the company has experienced by opening up facilities in Mexico. Key Takeaways: [1:18] Kevin introduces his guest for this episode — Michael Cardone III. [6:30] Michael shares a bit about Cardone Industries history and talks about his grandfather — the man who started it all. [11:45] Michael’s grandfather had to start all over at the age of 55 in 1970. What was the first 10-15 years of the Cardone business like? [13:25] In the mid-80’s, Michael Cardone Sr. was in his 30s when he began taking on more leadership responsibilities for the business. [17:30] How has the quality of American-made car parts changed over the years? [19:18] Looking back, what are Michael’s thoughts on the dark period of the automotive industry and the types of mistakes the industry made? [21:01] Why is there a ‘chicken tax’ on new pickup trucks? [22:45] What are the differences between remanufactured parts vs. rebuilt/reused? [25:26] How does Cardone source, build, and distribute their products? [29:02] How does the tagging process work for their units and do they track where that part might go? [33:25] What happens to the dead or broken car part after it gets replaced? [36:25] Michael explains how they account for old inventory from previous car models vs. brand new inventory for cars coming out this year. [38:55] How has competition changed over the last 40 years? [40:14] What does innovation look like at Cardone? [45:35] With facilities all over the world, what kind of challenges does Cardone face on an international level? [51:58] Logistically, it doesn’t make sense to establish facilities in China. [52:56] Michael shares the challenges the company has faced with trade agreements between the U.S. and Mexico. [55:40] Their union in Mexico had a strike in February against the government. The strike was deemed illegal, but it still interrupted business for about a week. [58:34] Michael shares his thoughts on autonomous cars and how they might impact the industry. [1:06:51] How has the company grown to 5,500 employees while still maintaining its culture and values? [1:13:55] Has Michael seen a big disruption in their workforce due to the evolving changes the company has undergone throughout the decades? [1:15:44] Who has been Michael’s biggest influences throughout his career? [1:19:00] How has Philadelphia been as a business climate? [1:21:04] Are entrepreneurs born or made? Links: Cardone Cardone Foundation.com World Serve Oral Roberts University Thunderbird School of Global Management Tredici Enoteca Squires Golf Club Automotive Hall of Fame - Michael Cardone, Sr. Roto Master.com
Bill Daggett, Jr. is the Chairman of Kistler Tiffany Benefits, a private employee benefits firm with revenues of $60+mil. The company operates out of six offices throughout Pennsylvania, Delaware and New Jersey and has more than 140 employees. Bill began his career with Kistler Tiffany in 1962 in a part-time role, but eventually founded and served as CEO of Kistler Tiffany (KT) Companies for 17 years, and subsequently held the position of Managing Partner and Co-Owner. Currently, he's on the board of several for-profit companies, is actively involved in Ursinus Collrgr,his alma mater, and also gives back to the community through Kistler Tiffany Foundation. On this illuminating interview, Bill shares more about the changes in the insurance industry over his 50 years at KT, as well as the challenges and opportunities he has seen in his career. Bill offers up advice from his years of experience on leadership, entrepreneurship and success, as well as his thoughts on why business owners should be giving back to their communities. Tune in to find out more. Key Takeaways: [1:19] Kevin introduces his guest for this episode — Bill Daggett, Jr. [4:47] Kevin celebrates the fact that Bill has worked for the same company for over 50 years, and has been married to his wife for over 50 years. [6:15] What has happened in the insurance industry over the years? Bill summarizes some of the major characteristics of the past 4-5 decades. [10:02] What was Bill's process for getting clients in the early days before email, texting, and fax? [12:06] The key to Bill's success has been doing one thing, and doing it well. [12:55] In the 90s, what were some changes in the industry from the healthcare or legislative standpoint that presented major opportunities or hurdles? [15:08] Kevin and Bill discuss the changes in IBX. [16:20] What the difference between the different carriers? [17:47] Bill shares more about the different roles the 140 employees play at his company. [18:49] How different is the magnitude of complexity over the past 50 years? [20:58] Bill shares more about the call centers that he owns. [22:37] How did Bill decide to employ seniors to work in the call centers? [25:21] What was Bill's first sale? [27:26] At some point, Bill lifted out of the KT umbrella. What happened there? [28:46] What are the greatest opportunities and threats in the benefits business today, and in the next 10 years? [32:56] If a single payer system doesn't become a reality, what are the opportunities? [35:22] What is C2? Bill shares more about its history and how it has evolved. [40:10] What is his leadership style? [42:38] How did Bill groom Shawn Orenstein and Joe Dowd to become CEO and President of the company? [44:35] Who were some big influences over the course of Bill's career? [45:44] Bill has retained many of his employees over decades. What were some of the key influencing factors in that? [50:56] What are Bill's thoughts on whether entrepreneurs are born or made? [52:29] When Bill has faced losses, what was the main reason? [55:15] Kevin and Bill discuss his involvement and investment in different deals and opportunities over the years. [57:42] Bill elaborates more on his experience with Kirk Wycoff and the banks. [1:00:17] Apart from Kistler Tiffany Foundation, what are some things Bill is involved in that are part of his legacy? [1:02:07] Bill believes that it is a “necessary responsibility” for a business owner to give back to the community. [1:02:49] What advice does Bill have for young people starting their career today? [1:07:21] What are Bill's thoughts around the Philadelphia region as a place to do business? Links: Cross Properties Bill Daggett, Jr. Kistler Tiffany Benefits Kistler Tiffany Foundation Ursinus College Applebrook Golf Club, Malvern Dilworthtown Inn BILT215 Episode 001: Tony Nichols — Chairman Emeritus of Brandywine Realty Trust Good to Great, by Jim Collins Independence Blue Cross (IBX) Horizon Highmark Health Capital Health UPMC Health Plan Kaiser AmeriHealth Aetna UnitedHealthcare Shawn Orenstein, CEO of Kistler Tiffany Joe Dowd, President of Kistler Tiffany NewSpring Ventures Kirk Wycoff
Tony Nichols, is the Senior Chairman Emeritus of Brandywine Realty Trust, a firm that grew out of a company Tony founded in 1982. He is one of the founding members of Applebrook Golf Club, has served on the board of Fox Chase Bank, St. Joseph's University and currently serves on the West Catholic Board, his alma mater. On this episode, Tony shares more about his 50 year career, the challenges and obstacles he faced along the way and how he overcame them. From his first job to the Chesco-Nichols Group to Brandywine, Tony shares the lessons he’s learned and the insights he has gleaned over the years. Tune in to find out more. Key Takeaways: [1:31] Kevin introduces his guest for this episode — Tony Nichols. [2:09] Kevin does a speed round with Tony. [2:43] Tony shares a little bit more about his time at West Catholic. [4:04] Tony discusses his experience with going to college as night school. [5:45] Tony's first job was with Philadelphia Savings Fund Society (PSFS), and he also spent some time with the Marines. [7:32] What prompted Tony's move from PSFS to Colonial Mortgage Company? [9:32] What was the market like in the '70s? [15:24] How important was Colonial to PNB? [16:44] Tony explains how he and Bob Chesco got together to start their company. [26:02] How closely did Tony follow his business plan? [30:26] How did Chesco-Nichols evolve through the years, over time? [35:00] What was Tony's interaction with Pete Musser from Safeguard Scientific? [37:25] What brought about the next stage in Tony's business journey to go public? [41:20] Tony talks about some of the other key players in his business journey. [46:35] What was the scale of the projects Tony took on at that time? [47:11] What was the state of the industry when Tony went public? [51:34] What was the strategy at Brandywine? [55:11] Tony and Kevin discuss some of the big projects from Brandywine right now. [1:05:22] Did Tony have any regrets about going public? [1:08:13] What kind of leader is Tony? He shares more about his leadership style and how it had changed over the years. [1:13:33] Who were some major influences in Tony's life? [1:20:39] What is Tony's opinion on whether entrepreneurs are born or made? Links: Cross Properties Tony Nichols Brandywine Realty Trust The Nichols Company Applebrook Golf Club Fox Chase Bank St. Joseph's University West Catholic Preparatory High School Jefferson University Philadelphia Savings Fund Society (PSFS) Safeguard Scientifics Liberty Property Trust
Welcome to Bilt215, a podcast to showcase the great men and women of Philadelphia who have conceived an idea, dared greatly and overcome countless obstacles to create successful enterprises that contribute positively to the region. Philadelphia has a long history of firsts — it is the birthplace of the first bank, the first insurance company, the first subscription library, the stock market and the USA. At its core lies a deeply entrepreneurial urban marketplace, one that we need to celebrate by cheering on today’s daredevils, dreamers and doers. Together, let's build. Links: Cross Properties Kevin Michals on LinkedIn