Podcasts about Enterprise software

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Enterprise software

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Best podcasts about Enterprise software

Latest podcast episodes about Enterprise software

Eye On A.I.
#285 Raj Koneru: How Kore.ai is Building No Code Enterprise-Grade Agentic AI

Eye On A.I.

Play Episode Listen Later Sep 10, 2025 52:01


Enterprise AI Agents for Work, Service and Process: www.kore.ai Kore.ai founder and CEO Raj Koneru breaks down how enterprises are moving beyond chatbots into agentic AI that actually ships. We get into the no-code tooling behind multi-agent workflows, agentic RAG, guardrails that keep outputs in scope, and why a control layer for governance is now essential. Raj shares real scale numbers, the three Kore.ai product lanes for customer and employee experience, and how partnerships with Microsoft and AWS let teams build where they already run. If you care about building secure, explainable AI agents that integrate fast and scale cleanly, this one is for you. Stay Updated: Craig Smith on X:https://x.com/craigss Eye on A.I. on X: https://x.com/EyeOn_AI (00:00) Raj Koneru's Journey & The Birth of Kore.ai (03:10) From Chatbots to Enterprise-Grade Agents(06:33) Security, Scale & Proof in the Market(07:04) What Agentic AI Really Means(12:16) Building & Governing AI Agents(17:26) Kore.ai's Product Lines & Differentiation(20:22) Industry Applications & Case Studies(28:17) User Experience & Change Management(34:46) Governance, Identity & Cost Controls(39:56) Adoption Timelines & Market Outlook(43:51) Roadmap & Partnerships(47:38) Future of the Enterprise AI Landscape

WBSRocks: Business Growth with ERP and Digital Transformation
WBSP768: Grow Your Business by Learning from Enterprise Software Stories - May 2025, Ep 15, an Objective Panel Discussion

WBSRocks: Business Growth with ERP and Digital Transformation

Play Episode Listen Later Sep 9, 2025 61:44


Send us a textThe enterprise software landscape is rapidly evolving with a wave of AI-driven innovations, strategic acquisitions, and product updates designed to enhance automation and business agility. Precisely strengthened its Automate SAP Data API with new enhancements, while SAP showcased its Joule-powered AI capabilities to deepen enterprise intelligence. SC Codeworks rolled out updates to its warehouse management system, and WaveMaker debuted a marketplace for prefabricated app building blocks to accelerate low-code development. In a major move, Braze announced its agreement to acquire OfferFit, expanding its personalization capabilities, while AVEVA and ServiceNow revealed a new partnership aimed at integrating industrial and digital workflows. BMC introduced generative AI innovations to unlock greater value from enterprise data, and Certinia detailed its Spring 2025 release with fresh product enhancements. Laserfiche unveiled new generative AI features, and Make launched Make AI Agents, bringing real-time intelligence to no-code automation—collectively underscoring how AI and automation are reshaping the next chapter of enterprise technology.In today's episode, we invited a panel of industry analysts for a live discussion on LinkedIn to analyze current enterprise software stories. We covered many grounds including the direction and roadmaps of each enterprise software vendors. Finally, we analyzed future trends and how they might shape the enterprise software industry.Background Soundtrack: Away From You – Mauro SommFor more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform. 

Techzine Talks
Europa's techrevolutie: Zijn dit de drie investeringen die alles veranderen?

Techzine Talks

Play Episode Listen Later Sep 8, 2025 32:55


Europa maakt eindelijk meer werk van technologische onafhankelijkheid. De afgelopen week zijn er drie baanbrekende ontwikkelingen die bewijzen dat de EU niet langer alleen maar wil reguleren, maar ook wil innoveren en concurreren. Het is niet de Europese Commissie maar de industrie zelf die zich roert en met duidelijke plannen komt.

WBSRocks: Business Growth with ERP and Digital Transformation
WBSP766: Grow Your Business by Learning from Enterprise Software Stories - Apr 2025, Ep 14, an Objective Panel Discussion

WBSRocks: Business Growth with ERP and Digital Transformation

Play Episode Listen Later Sep 2, 2025 63:22


Send us a textThe enterprise technology space is seeing a surge of innovation and strategic moves as vendors double down on AI, automation, and customer-centric solutions. Beroe expanded its procurement suite with the acquisition of nnamu, while Capgemini and NVIDIA, alongside Oracle and NVIDIA, announced new collaborations and integrations to accelerate AI adoption. Deloitte entered the spotlight with the release of its Zora AI Platform, and Hyland reinforced its customer focus by appointing a Chief Customer Officer. In the AI-driven automation arena, Kore.ai introduced the Kore.ai Agent Platform and Pipefy unveiled new AI agents to strengthen process automation. OneDigital launched its Impact Studio Platform to fuel digital engagement, while Precisely enhanced its Automate SAP Data API, and SAP showcased new Joule-powered AI capabilities. Rounding out the updates, SC Codeworks delivered enhancements to its warehouse management system, reflecting the broader trend of continuous improvement across supply chain and enterprise operations.In today's episode, we invited a panel of industry analysts for a live discussion on LinkedIn to analyze current enterprise software stories. We covered many grounds including the direction and roadmaps of each enterprise software vendors. Finally, we analyzed future trends and how they might shape the enterprise software industry.Background Soundtrack: Away From You – Mauro SommFor more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform. 

The Sure Shot Entrepreneur
Learn the Art of Intentional Networking

The Sure Shot Entrepreneur

Play Episode Listen Later Sep 2, 2025 35:15


Bhaskar Ghosh, Partner at 8VC, reflects on his journey from Calcutta to Silicon Valley, spanning influential roles at Oracle, Yahoo, LinkedIn, and NerdWallet before moving into venture capital. Now a leader at 8VC, BG introduces his “geometry framework” (persona, product, budget) for enterprise startups, shares insights on the opportunities in generative AI and data infrastructure, and talks about why managing uncertainty is the core skill in zero-to-one journeys. He also emphasizes intentional networking, the long-term nature of venture relationships, and his deep passion for music through his support for Ragas Live.In this episode, you'll learn:[01:56] BG's early journey from Calcutta to Silicon Valley and his career in academia, Yahoo, Oracle, LinkedIn, and NerdWallet[06:10] Why he calls himself a “secondhand entrepreneur” and what excites him most about venture capital[11:22] 8VC's focus areas and why incubation is core to the firm's strategy[14:05] The “geometry framework” for evaluating enterprise startups: persona, product, budget[19:30] Where BG sees opportunity in generative AI: orchestration, knowledge graphs, semantic layers, observability[25:12] Why networking must be intentional and based on service, not transactions[28:34] BG's advice to founders on standing out and building authentic investor relationshipsThe non-profit Bhaskar is passionate about:  SACSA (Society for Arts and Culture of South Asia)About Bhaskar GhoshBhaskar Ghosh (BG) is a Partner at 8VC, where he leads investments in enterprise software, AI, data infrastructure, fintech, and healthcare, while incubating multiple startups. Previously, he held senior roles at Oracle and Yahoo, was the founding head of data infrastructure at LinkedIn, and served as CTO at NerdWallet, helping scale it to IPO. BG holds a PhD in Computer Science from Yale and is passionate about helping founders navigate zero-to-one journeys. Outside venture, he is deeply engaged in Indian classical music and supports community initiatives like Ragas Live.About 8VC8VC is a venture capital firm with approximately $7B in assets under management, investing in transformative technologies across enterprise software, AI, healthcare, logistics, fintech, and defense. With offices in Austin and San Francisco, 8VC partners with early-stage founders and also dedicates significant capital to incubation—building new companies alongside entrepreneurs. Its mission is to back ambitious founders solving global problems with scalable, science-driven solutions. 8VC's portfolio includes category-defining startups that are shaping industries and tackling global challenges, including DataHub, Yugabyte, LightBeam, Tezi, OpenGov, Nile, AI21 Labs, AMP, Bedrock Robotics, 180° Insurance, Cambium, Candid Health among others.Subscribe to our podcast and stay tuned for our next episode.

SAP Cloud Platform Podcast
Achieving Clean Core with the updated Clean Core extensibility White Paper | feat. Marco Matha

SAP Cloud Platform Podcast

Play Episode Listen Later Sep 2, 2025 20:03 Transcription Available


Niklas and Marco break down SAP's new clean core levels using relatable metaphors, explain the evolution from the classic extensibility model, and share practical advice for developers and architects. Learn about essential tools like the SAP Discovery Center, Guidance Framework, and ABAP Test Cockpit, and get actionable best practices for your clean core journey. Whether you're a seasoned SAP developer or just starting out, this episode offers valuable insights, real-world examples, and even a few personal recommendations to inspire your next steps.

InvestTalk
Are You Missing the Key Steps to Maximize Your Retirement in the Next 30 Years?

InvestTalk

Play Episode Listen Later Aug 28, 2025 45:57 Transcription Available


If you've got thirty years to go before retirement, you have time to learn how strategic asset allocation, consistent contributions, and adjusting for risk can help build a solid foundation for financial independence. Today's Stocks & Topics: CROX - Crocs Inc., CAIE - Calamos Autocallable Income ETF, Market Wrap, Are You Missing the Key Steps to Maximize Your Retirement in the Next 30 Years?, R - Ryder System Inc., TSM - Taiwan Semiconductor Manufacturing ADR, Enterprise Software, Financial Terminology, ADBE - Adobe Inc., 401k Rollover, MATX - Matson Inc.Our Sponsors:* Check out Avocado Green Mattress: https://www.avocadogreenmattress.com* Check out Ka'Chava and use my code INVEST for a great deal: https://www.kachava.com* Check out Mint Mobile: https://mintmobile.com/INVESTTALK* Check out Upwork: https://upwork.comAdvertising Inquiries: https://redcircle.com/brands

Joey Pinz Discipline Conversations
#718 ChannelCon-Mike Psenka: Kiteboarding to AI: Mike Psenka's Path to Smarter MSP Project Management

Joey Pinz Discipline Conversations

Play Episode Listen Later Aug 27, 2025 45:57 Transcription Available


Send us a textIn this action-packed episode of the Joey Pinz Discipline Conversations podcast, Joey dives deep with Mike Psenka, CEO of Moovila, as they explore how discipline, probability, and automation intersect to revolutionize project management for MSPs.

WBSRocks: Business Growth with ERP and Digital Transformation
WBSP763: Grow Your Business by Learning from Enterprise Software Stories - Apr 2025, Ep 13, an Objective Panel Discussion

WBSRocks: Business Growth with ERP and Digital Transformation

Play Episode Listen Later Aug 26, 2025 61:50


Send us a textThe enterprise software and services landscape is buzzing with fresh announcements that highlight the industry's accelerating shift toward AI, collaboration, and customer-centric innovation. Zoho launched Projects Plus, a new collaborative platform designed to streamline teamwork, while Accenture unveiled an AI Agent Builder to help enterprises create intelligent digital assistants at scale. Acumatica rolled out details of its 2025 R1 product release, reinforcing its momentum in the cloud ERP space, and Aisera expanded its reach with the debut of a global partner program. On the procurement front, Beroe strengthened its capabilities by acquiring nnamu, while Capgemini and NVIDIA announced a new collaboration that underscores the growing role of advanced computing in enterprise solutions. Deloitte entered the fray with the release of its Zora AI platform, and Hyland signaled its commitment to customer experience with the appointment of a Chief Customer Officer. Together, these moves paint a picture of an ecosystem evolving rapidly at the intersection of AI, collaboration, and industry-specific innovation.In today's episode, we invited a panel of industry analysts for a live discussion on LinkedIn to analyze current enterprise software stories. We covered many grounds including the direction and roadmaps of each enterprise software vendors. Finally, we analyzed future trends and how they might shape the enterprise software industry.Background Soundtrack: Away From You – Mauro SommFor more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform. 

WBSRocks: Business Growth with ERP and Digital Transformation
WBSP760: Grow Your Business by Learning from Enterprise Software Stories - Apr 2025, Ep 12, an Objective Panel Discussion

WBSRocks: Business Growth with ERP and Digital Transformation

Play Episode Listen Later Aug 19, 2025 58:30


Send us a textThe enterprise technology landscape continues to move at a rapid pace, with several major announcements reshaping how organizations approach digital transformation. Phenom and Deloitte unveiled details of their strategic alliance, signaling a stronger push into talent experience innovation. Progress contributed to the developer community by releasing more than 50 UI components for free, while QAD ushered in a new era of leadership with the appointment of a new CEO. SAP expanded its process transformation portfolio by adding fresh capabilities to its SAP Signavio solution, and ServiceNow bolstered its AI-driven workflow platform through the acquisition of Moveworks. Zoho introduced Projects Plus, a new collaborative platform designed to streamline teamwork, while Accenture rolled out an AI Agent Builder to empower enterprises in creating advanced intelligent assistants. Acumatica also detailed the feature set of its 2025 R1 product release, underscoring its commitment to cloud ERP innovation, and Aisera broadened its ecosystem reach with the debut of a global partner program. Together, these developments highlight the intensifying competition and innovation across ERP, AI, and enterprise software markets.In today's episode, we invited a panel of industry analysts for a live discussion on LinkedIn to analyze current enterprise software stories. We covered many grounds including the direction and roadmaps of each enterprise software vendors. Finally, we analyzed future trends and how they might shape the enterprise software industry.Background Soundtrack: Away From You – Mauro SommFor more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform. 

WBSRocks: Business Growth with ERP and Digital Transformation
WBSP757: Grow Your Business by Learning from Enterprise Software Stories - Apr 2025, Ep 11, an Objective Panel Discussion

WBSRocks: Business Growth with ERP and Digital Transformation

Play Episode Listen Later Aug 12, 2025 59:18


Send us a textRecent developments across the enterprise technology landscape highlight a strong push toward AI-driven efficiency, enhanced integration, and strategic partnerships. Resulticks' launch of Genie, an AI-powered marketing agent, promises to reduce workloads by 40% while boosting real-time audience engagement. Simpplr is expanding its platform extensibility with custom apps that enable seamless enterprise integrations, while iFabric Corp adopts BlueCherry® ERP to drive smarter supply chain and operational growth. Talkdesk's After Hours feature improves customer and agent satisfaction by extending support beyond standard business times. Additionally, ARIS has partnered with ProcessMaker to introduce a new task mining solution, Cleo and Programmers.io announced a fresh partnership, and Crusoe unveiled new managed services. Strategic alliances also continue to shape the market, with Phenom teaming up with Deloitte, Progress releasing over 50 free UI components, and QAD announcing a new CEO to lead its next phase of growth.In today's episode, we invited a panel of industry analysts for a live discussion on LinkedIn to analyze current enterprise software stories. We covered many grounds including the direction and roadmaps of each enterprise software vendors. Finally, we analyzed future trends and how they might shape the enterprise software industry.Background Soundtrack: Away From You – Mauro SommFor more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform. 

Everyday AI Podcast – An AI and ChatGPT Podcast
EP 585: GPT-5 Released: 7 big trends you should know

Everyday AI Podcast – An AI and ChatGPT Podcast

Play Episode Listen Later Aug 8, 2025 48:59


Obvious: ChatGPT's GPT-5 is here and it's really good.Not so obvious: the gap between novice and experts just shrunk 90%. In a short few hours, OpenAI gave even free users access to now the world's most powerful model. As the most used AI chatbot in the world by a wide margin, the quality work we all produce has also just gotten a huge bump. But there's a lot beneath the surface. Join us as we dissect what's new in GPT-5 and 7 big trends you probably don't know but should pay attention to. Newsletter: Sign up for our free daily newsletterMore on this Episode: Episode PageJoin the discussion: Thoughts on this? Join the convo and connect with other AI leaders on LinkedIn.Upcoming Episodes: Check out the upcoming Everyday AI Livestream lineupWebsite: YourEverydayAI.comEmail The Show: info@youreverydayai.comConnect with Jordan on LinkedInTopics Covered in This Episode:GPT-5 Official Release OverviewGPT-5 User Rollout to 700 MillionGPT-5 Unified Hybrid Model ArchitectureAuto Model Switching and User ControlMajor Upgrade for Free ChatGPT UsersGPT-5 Benchmark and Accuracy ImprovementsGPT-5 Vibe Coding and Canvas FeaturesAdvanced Voice Mode in Custom GPTsReduced Hallucinations and SycophancyMicrosoft Copilot Instant GPT-5 UpgradeImpact on Enterprise Software and APIsGPT-5 Disruptive API Pricing StructureTrends in Corporate AI AdoptionTimestamps:00:00 "Everyday AI Insights"05:54 "Adaptive Model Response Modes"08:14 GPT4O Model Critique11:17 GPT4O Nano Upgrade Impact17:26 GPT Model Selection Simplified20:53 Canvas Code Rendering and Quick Answer Feature24:09 "GPT5 Model Routing Overview"26:44 "GPT-5: Your New Daily Driver"30:08 AI Model Advances: Game-Changing Improvements33:43 Advanced Voice Mode in GPTs37:45 Massive Microsoft Copilot Upgrade38:49 Software Access and Licensing Challenges43:09 AI Implementation Challenges in Top Companies46:37 "GPT-5 Testing and Trends"Keywords:GPT-5, GPT5, OpenAI, AI model update, Large Language Model, flagship model, hybrid model, AI technology, model auto-switching, deep thinking mode, fast response mode, model router, free AI access, paid ChatGPT users, ChatGPT free users, model selection, GPT-4O, GPT-4 Turbo, model reasoning, hallucination rate, sycophancy reduction, advanced voice mode, GPTs custom models, Canvas mode, Vibe coding, API pricing, API tokens, Microsoft Copilot, Microsoft 365 Copilot, GitHub Copilot, enterprise AI upgrade, LM arena, ELO score, Anthropic, Claude 4.1, Claude Sonnet, Gemini 2.5 Pro, personalized AI assistant, software innovation, coding capabilities, Inc 5000 companies, enterprise adoption, custom instructions, Pro plan, Plus plan, thinking mode, human preference, automated rSend Everyday AI and Jordan a text message. (We can't reply back unless you leave contact info) Ready for ROI on GenAI? Go to youreverydayai.com/partner

WBSRocks: Business Growth with ERP and Digital Transformation
WBSP754: Grow Your Business by Learning from Enterprise Software Stories - Mar 2025, Ep 10, an Objective Panel Discussion

WBSRocks: Business Growth with ERP and Digital Transformation

Play Episode Listen Later Aug 5, 2025 57:46


Send us a textThe enterprise software and AI landscape continues to evolve with a wave of targeted innovations and strategic alliances. Rimini Street and T-Systems North America have joined forces to offer cost-effective enterprise software support and hosting, while ServiceNow is introducing AI agents tailored for the telecom sector to enhance productivity across service lifecycles. AI continues to take center stage—Creatio's latest 8.2.2 release brings key platform enhancements, Pipedrive now simplifies sales reporting with AI-generated insights, and Resulticks debuts Genie, an AI agent designed to slash marketing workloads by 40%. Meanwhile, GoTo is catering to automotive dealerships with a new communication platform, Persado is transforming financial services marketing through dynamic AI-driven emails, and Simpplr is boosting enterprise integration flexibility with custom app extensibility. From smarter ERP deployments like iFabric Corp's adoption of BlueCherry®, to customer service innovation with Talkdesk's After Hours initiative, the momentum toward industry-specific, AI-augmented, and integration-ready solutions shows no signs of slowing down.In today's episode, we invited a panel of industry analysts for a live discussion on LinkedIn to analyze current enterprise software stories. We covered many grounds including the direction and roadmaps of each enterprise software vendors. Finally, we analyzed future trends and how they might shape the enterprise software industry.Background Soundtrack: Away From You – Mauro SommFor more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform. 

WBSRocks: Business Growth with ERP and Digital Transformation
WBSP751: Grow Your Business by Learning from Enterprise Software Stories - Mar 2025, Ep 9, an Objective Panel Discussion

WBSRocks: Business Growth with ERP and Digital Transformation

Play Episode Listen Later Jul 29, 2025 58:12


Send us a textThe enterprise software landscape continues to evolve rapidly, with vendors doubling down on AI innovation, strategic partnerships, and vertical-specific enhancements. Acumatica is making waves by detailing its AI-driven ERP roadmap tailored for the mid-market, while Deltek introduces benchmarking capabilities powered by its Clarity study to enrich Vantagepoint users' insights. Meanwhile, Appian and Creatio are pushing platform updates that elevate data fabric and process automation experiences. Strategic alliances are also taking center stage—IFS and UKG are teaming up in North America, as are Rimini Street and T-Systems for enterprise support and hosting. From GoTo's targeted platform for automotive dealerships to Persado's dynamic email tailored for financial services, and ServiceNow's AI agents built for telecom, the message is clear: enterprise tech providers are sharpening their focus on specialization, intelligence, and integration.In today's episode, we invited a panel of industry analysts for a live discussion on LinkedIn to analyze current enterprise software stories. We covered many grounds, including the direction and roadmaps of each enterprise software vendor. Finally, we analyzed future trends and how they might shape the enterprise software industry.Background Soundtrack: Away From You – Mauro SommFor more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform. 

Confessions Of A B2B Marketer
Bootstrapping to £60K MRR with Marc Seitz

Confessions Of A B2B Marketer

Play Episode Listen Later Jul 24, 2025 24:24


In this episode of Confessions of a B2B Entrepreneur, Tom Hunt interviews Marc Seitz, the Co-Founder of Papermark. Discover how Papermark disrupted the virtual data room market, scaling from $20K to £60K MRR through a unique combination of open-source innovation, strategic SEO targeting established competitors, and a powerful product-led viral growth model. Marc shares invaluable insights into rapid customer support and feature development, showcasing how bootstrapping can lead to significant success and accelerate product-market fit. This is essential listening for B2B founders seeking sustainable growth strategies without external funding.

EUVC
VC | E530 | Capnamic's €1B Exit, Flywheel Thinking & Building a DPI-Minded VC Firm

EUVC

Play Episode Listen Later Jul 24, 2025 55:09


This week on the EUVC podcast, Andreas Munk Holm is joined by Jörg Binnenbrücker, General Partner at Capnamic, to unpack the story behind one of Europe's standout software exits—LeanIX, winner of Exit of the Year at the European VC Awards.Jörg walks us through how a €500K initial check turned into a billion-dollar outcome—and why the deal was perfectly sized for the realities of European venture. We go deep on Capnamic's founder-first philosophy, their obsession with DPI, and how they've built a venture firm that consistently turns real returns across funds—not just paper markups.From investing early in B2B SaaS to building a culture that mirrors the best of startups, Jörg shares the blueprint behind Capnamic's flywheel—one rooted in trust, ownership, and team alignment.

Enterprise Software Podcast
Enterprise Software Podcast Episode 197 - Ed Kless, Ron Baker, and the Threshold of a Transformation Economy

Enterprise Software Podcast

Play Episode Listen Later Jul 23, 2025 39:45


Episode 197 - Ed Kless, Ron Baker, and the Threshold of a Transformation Economy

Eye On A.I.
#271 Steve Lucas: Why AI Agents Will Automate 75% of Business Operations by 2026

Eye On A.I.

Play Episode Listen Later Jul 17, 2025 41:55


This episode is sponsored by Oracle. OCI is the next-generation cloud designed for every workload – where you can run any application, including any AI projects, faster and more securely for less. On average, OCI costs 50% less for compute, 70% less for storage, and 80% less for networking. Join Modal, Skydance Animation, and today's innovative AI tech companies who upgraded to OCI…and saved.    Try OCI for free at http://oracle.com/eyeonai   What if the future of enterprise wasn't human-driven, but agent-driven? In this groundbreaking episode, Steve Lucas, CEO of Boomi, unveils a radical vision for the next era of business: one where AI agents will power 75% of enterprise operations by 2026. From eliminating traditional user interfaces to transforming legacy systems with no-code automation, Steve walks us through how Boomi is building the infrastructure for a self-driving enterprise, and why businesses that fail to prepare will be left behind.   This episode will shift your perspective on where the enterprise is headed and who (or what) will be running it. Stay Updated: Craig Smith on X:https://x.com/craigss Eye on A.I. on X: https://x.com/EyeOn_AI

WBSRocks: Business Growth with ERP and Digital Transformation
WBSP745: Grow Your Business by Learning from Enterprise Software Stories - Feb 2025, Ep 8, an Objective Panel Discussion

WBSRocks: Business Growth with ERP and Digital Transformation

Play Episode Listen Later Jul 15, 2025 59:06


Send us a textThe enterprise technology landscape is heating up with a wave of strategic acquisitions and bold AI investments signaling a new era of innovation and consolidation. Lenovo's move to acquire Infinidat strengthens its foothold in enterprise storage, while CDP consolidation accelerates as Rokt absorbs mParticle, tightening the data ecosystem. AI-driven capabilities are front and center, with ServiceNow advancing its agentic AI roadmap through Cuein and Oracle launching AI agents tailored for sales professionals. Meanwhile, startups like DeepSeek-R1 are shaking up the AI space by offering open-source alternatives to ChatGPT, and Atomicwork's recent $25M+ Series A reflects growing investor confidence in AI-powered enterprise IT tools. From Render's $80 million cloud simplification push to Vercel's acquisition of Tremor to boost open-source React development, the market is rapidly evolving toward smarter, more integrated solutions.In today's episode, we invited a panel of industry analysts for a live discussion on LinkedIn to analyze current enterprise software stories. We covered many grounds including the direction and roadmaps of each enterprise software vendors. Finally, we analyzed future trends and how they might shape the enterprise software industry.Background Soundtrack: Away From You – Mauro SommFor more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform. 

Jungunternehmer Podcast
Von der ersten Idee zum globalen Marktführer: Christoph Gerbers Lessons Learned - mit Christoph Gerber, Talon.one

Jungunternehmer Podcast

Play Episode Listen Later Jul 11, 2025 112:29


Christoph Gerber, Gründer von Talon.One, nimmt dich mit auf den Weg von Lieferando zu einem führenden Enterprise-SaaS-Unternehmen. Mit mehr als 100 Millionen Euro Funding und Kunden wie H&M, Adidas und Ticketmaster teilt Christoph, wie sich seine Sicht auf Unternehmertum verändert hat und warum Work-Life-Balance heute wichtiger ist als "Work Hard, Play Hard". Was du lernst: Von der Idee zum Enterprise-Produkt: Wie Talon.One in 6-9 Monaten das erste MVP entwickelte Warum sie sich gegen Use-Case-basierte Entwicklung entschieden Die Bedeutung von unopinionated Software-Entwicklung Führung & Teamaufbau: Warum Christoph keine direkten Reports mehr hat Die Bedeutung von erfahrenen Mitarbeitern vs. Juniors Wie man eine nachhaltige Unternehmenskultur aufbaut Fundraising & Investoren: Wie Talon.One ohne klassisches Board arbeitet Die Unterschiede zwischen deutschen und US-Investoren Warum faire Terms für alle Beteiligten wichtig sind Work-Life-Balance: Warum 8 Stunden fokussierte Arbeit besser sind als 12 Stunden Präsenz Die Bedeutung von Familie und Freizeit Wie man ein erfolgreiches Unternehmen ohne Burnout aufbaut Deutscher Markt vs. International: Die Herausforderungen beim Software-Verkauf in Deutschland Warum US-Kunden schneller Enterprise-Software adoptieren Die Chancen für europäische SaaS-Unternehmen ALLES ZU UNICORN BAKERY: https://zez.am/unicornbakery  Mehr zum Gast: LinkedIn: https://www.linkedin.com/in/christophgerber/  Website: https://www.talon.one/  Join our Founder Tactics Newsletter: 2x die Woche bekommst du die Taktiken der besten Gründer der Welt direkt ins Postfach: https://www.tactics.unicornbakery.de/  Kapitel: (00:00:00) Was würde Christoph heute anders machen, wenn er nochmal gründen würde? (00:13:11) Das richtige Level an Seniorität für einen erfolgreichen Aufbau (00:17:14) Worauf achtet Christoph in Interviews? (00:19:23) Das Founding-Team von Talon.one & das erste MVP (00:26:04) Wie hat Talon.one den idealen Kunden identifiziert? (00:31:47) Wie du effizient Probleme löst (00:43:58) Vom "first working product" bis heute: Die Entwicklung von Talon.one (00:52:45) Warum hat Talon.one doch nochmal finanziert statt auf profitabel zu drehen? (00:59:12) Wann sind Terms "gut genug"? (01:09:33) Sieht sich Talon.one als Marktführer? (01:16:23) Christophs Einschätzung zur KI-Bubble: AI-Wrapper & Defensibility (01:27:43) Christophs Blick auf die deutsche Startup-Szene im Vergleich zu Europa/USA (01:36:12) Christophs persönlicher Blick auf die Arbeit - Lieferando vs. heute (01:42:52) Wie abhängig ist das Unternehmen noch von der Person Christoph Gerber?

WBSRocks: Business Growth with ERP and Digital Transformation
WBSP743: Grow Your Business by Learning from Enterprise Software Stories - Feb 2025, Ep 7, an Objective Panel Discussion

WBSRocks: Business Growth with ERP and Digital Transformation

Play Episode Listen Later Jul 9, 2025 56:25


Send us a textThe enterprise tech space is buzzing with momentum as AI-driven innovation, strategic acquisitions, and infrastructure investments redefine the competitive landscape. From Qbiq's $16M raise to automate architectural design to Vasco's funding to optimize startup revenue trajectories with AI, it's clear that intelligent automation is no longer a luxury—it's a necessity. Meanwhile, power-hungry data centers brace for demand to double in the next five years, prompting infrastructure giants like Lenovo and IBM to expand their capabilities through high-stakes acquisitions. CDP consolidation gains pace with Rokt's mParticle deal, while ServiceNow and Vercel are sharpening their edge in AI and open source, respectively. Even the cloud world isn't sitting still, with Render securing $80M to simplify deployment. And amidst it all, industry drama unfolds as Salesforce's Marc Benioff openly critiques Microsoft Copilot, reminding us that even in AI, not all copilots fly smoothly.In today's episode, we invited a panel of industry analysts for a live discussion on LinkedIn to analyze current enterprise software stories. We covered many grounds including the direction and roadmaps of each enterprise software vendors. Finally, we analyzed future trends and how they might shape the enterprise software industry.Background Soundtrack: Away From You – Mauro SommFor more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform. 

WBSRocks: Business Growth with ERP and Digital Transformation
WBSP736: Grow Your Business by Learning from Enterprise Software Stories - Feb 2025, Ep 6, an Objective Panel Discussion

WBSRocks: Business Growth with ERP and Digital Transformation

Play Episode Listen Later Jun 24, 2025 62:18


Send us a textThe tech landscape is rapidly evolving as major players and emerging startups alike double down on AI-driven innovation and infrastructure transformation. Qlik's acquisition of Upsolver enhances real-time data ingestion for Apache Iceberg, while Epicor's new Prism Vertical AI Agents are reimagining how frontline workers interact with enterprise intelligence. In parallel, Apple's entry into a consortium focused on next-gen AI data centers highlights growing urgency around power and scalability, especially as experts predict data center energy demands will double within five years. Meanwhile, strategic moves like SAP's quantum computing ambitions, IBM's acquisition of AST to deepen Oracle capabilities, and startups like ThoughtSpot, Qbiq, and Vasco advancing AI-powered solutions for analytics, design, and revenue planning underscore a new era of intelligent, responsive enterprise tech.In today's episode, we invited a panel of industry analysts for a live discussion on LinkedIn to analyze current enterprise software stories. We covered many grounds, including the direction and roadmaps of each enterprise software vendor. Finally, we analyzed future trends and how they might shape the enterprise software industry.Background Soundtrack: Away From You – Mauro SommFor more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform. 

Enterprise Software Podcast
Enterprise Software Podcast Episode 196 - AgentForce v3 and Smarter Customer Engagement

Enterprise Software Podcast

Play Episode Listen Later Jun 24, 2025 32:59


Episode 196 - AgentForce v3 and Smarter Customer Engagement

WBSRocks: Business Growth with ERP and Digital Transformation
WBSP730: Grow Your Business by Learning from Enterprise Software Stories - Feb 2025, Ep 5, an Objective Panel Discussion

WBSRocks: Business Growth with ERP and Digital Transformation

Play Episode Listen Later Jun 10, 2025 52:52


Send us a textThe enterprise technology space is buzzing with bold moves and fresh innovations as major players double down on AI, unified commerce, and real-time data capabilities. Salesforce is making headlines with its planned launch of AI agents and a cloud-based POS for retailers, even as its CEO, Marc Benioff, critiques Microsoft Copilot as a “huge disaster.” Meanwhile, HubSpot's co-founder is gaining traction with Agent.ai, an agentic AI platform that has already amassed 258,000 users in just four months. Retail tech is evolving fast, with commercetools unveiling InStore to redefine unified commerce globally and Rootstock expanding its ERP footprint with Scion for enterprise users. On the M&A front, Clearwater Analytics is acquiring Enfusion for $1.5 billion to accelerate global growth, and Qlik is enhancing real-time data processing through its acquisition of Upsolver. Athos Commerce emerges from the fusion of Searchspring and Klevu, promising smarter retail experiences, while Epicor's new Prism vertical AI agents aim to transform frontline decision-making. Even Apple is joining the race, partnering in a consortium to develop next-gen AI data center technology, highlighting the intensifying competition to shape the future of intelligent enterprise infrastructure.In today's episode, we invited a panel of industry analysts for a live discussion on LinkedIn to analyze current enterprise software stories. We covered many grounds, including the direction and roadmaps of each enterprise software vendor. Finally, we analyzed future trends and how they might shape the enterprise software industry.Background Soundtrack: Away From You – Mauro SommFor more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform. 

WBSRocks: Business Growth with ERP and Digital Transformation
WBSP727: Grow Your Business by Learning from Enterprise Software Stories - Feb 2025, Ep 4, an Objective Panel Discussion

WBSRocks: Business Growth with ERP and Digital Transformation

Play Episode Listen Later Jun 3, 2025 55:17


Send us a textThe enterprise tech and AI landscape is evolving at a breakneck pace, marked by bold investments, leadership changes, and groundbreaking innovations. Mike Ettling's departure from Unit4 prompts reflection on AI's transformative role in ERP, even as companies like Overhaul secure $55 million to tackle persistent supply chain challenges for giants like Dyson and Microsoft. Meanwhile, the personal use of AI is making waves—one individual's AI-assisted job hunt while asleep led to 50 interview calls overnight, underscoring the technology's growing influence in everyday life. Major funding rounds, such as SandboxAQ's $300 million raise, highlight investor confidence in the next generation of AI applications. On the product front, Agentforce 2.0 introduces a vision of digital labor that promises an infinitely scalable workforce, while HubSpot's co-founder launched Agent.ai, attracting over 258,000 users in just four months. Consolidation continues as Arctic Wolf and BlackBerry agree on the acquisition of Cylance, and Grammarly's acquisition of Coda signals a new phase of AI-powered productivity, accompanied by a leadership shift. Amid these developments, Salesforce prepares to launch AI agents and a retail-focused POS system, even as its CEO openly criticizes Microsoft Copilot as a “huge disaster,” adding further intrigue to the unfolding AI arms race.In today's episode, we invited a panel of industry analysts for a live discussion on LinkedIn to analyze current enterprise software stories. We covered many grounds including the direction and roadmaps of each enterprise software vendors. Finally, we analyzed future trends and how they might shape the enterprise software industry.Background Soundtrack: Away From You – Mauro SommFor more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform. 

WBSRocks: Business Growth with ERP and Digital Transformation
WBSP724: Grow Your Business by Learning from Enterprise Software Stories - Jan 2025, Ep 3, an Objective Panel Discussion

WBSRocks: Business Growth with ERP and Digital Transformation

Play Episode Listen Later May 27, 2025 54:51


Send us a textThe enterprise software and services landscape is experiencing a wave of strategic acquisitions, signaling aggressive moves by major players to expand capabilities and market share. Thomson Reuters' $600 million acquisition of tax automation firm SafeSend highlights the growing demand for streamlined financial compliance solutions, while HubSpot's purchase of Frame AI underscores the rising importance of AI-driven conversational insights in customer engagement. Meanwhile, WWT's blockbuster $1.25 billion deal to acquire Softchoice points to broader consolidation in IT services, and SPS Commerce's move to acquire Carbon6 Technologies reflects continued investment in retail and supply chain tech. Other notable transactions include Cass Information Systems acquiring AcuAudit from Acuitive Solutions, enhancing its audit automation offerings, and Later's $250 million acquisition of Mavely, a social influencer app, emphasizing the value of creator economy tools in modern marketing strategies.In today's episode, we invited a panel of industry analysts for a live discussion on LinkedIn to analyze current enterprise software stories. We covered many grounds including the direction and roadmaps of each enterprise software vendors. Finally, we analyzed future trends and how they might shape the enterprise software industry.Background Soundtrack: Away From You – Mauro SommFor more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform. 

Azeem Azhar's Exponential View
Inside Box's AI playbook with founder & CEO Aaron Levie

Azeem Azhar's Exponential View

Play Episode Listen Later May 21, 2025 48:47


Aaron Levie, CEO & co-founder of Box, joins Azeem Azhar to explore how an “AI-first” mindset is reshaping every layer of Box – from product road-maps to pricing – and what that teaches the rest of us about building faster, smarter organisations.Timestamps:(00:00) Episode trailer(02:04) The "lump of labor fallacy" in sci-fi books(07:37) When individual productivity gains don't translate to teams(12:32) Box's Friday AI demos(21:23) How agents might redefine 100 years of management science(26:37) A lesson on AI innovation from the early days of Ford(29:52) Sundar Pichai, Satya Nadella, and Sergey Brin are coding again?(35:16) Pricing in a post-AI agent world(38:43) Cheaper tokens, heavier usage: AI's margin math(43:02) Solving AI's verifiability problem(48:24) How Aaron uses AI in his personal lifeAaron's links:Box: https://www.box.com/LinkedIn: https://www.linkedin.com/in/boxaaron/X/Twitter: https://x.com/levieAzeem's links:Substack: https://www.exponentialview.co/Website: https://www.azeemazhar.com/LinkedIn: https://www.linkedin.com/in/azharX/Twitter: https://x.com/azeemThis conversation was recorded for “Friday with Azeem Azhar”, live every Friday at 9 am PT / 12 pm ET. Catch it via Exponential View on Substack.Produced by supermix.io and EPIIPLUS1 Ltd

WBSRocks: Business Growth with ERP and Digital Transformation
WBSP719: Grow Your Business by Learning from Enterprise Software Stories - Jan 2025, Week 2, an Objective Panel Discussion

WBSRocks: Business Growth with ERP and Digital Transformation

Play Episode Listen Later May 14, 2025 58:24


Send us a textThe enterprise software and services landscape is experiencing a wave of strategic acquisitions, signaling aggressive moves by major players to expand capabilities and market share. Thomson Reuters' $600 million acquisition of tax automation firm SafeSend highlights the growing demand for streamlined financial compliance solutions, while HubSpot's purchase of Frame AI underscores the rising importance of AI-driven conversational insights in customer engagement. Meanwhile, WWT's blockbuster $1.25 billion deal to acquire Softchoice points to broader consolidation in IT services, and SPS Commerce's move to acquire Carbon6 Technologies reflects continued investment in retail and supply chain tech. Other notable transactions include Cass Information Systems acquiring AcuAudit from Acuitive Solutions, enhancing its audit automation offerings, and Later's $250 million acquisition of Mavely, a social influencer app, emphasizing the value of creator economy tools in modern marketing strategies.In today's episode, we invited a panel of industry analysts for a live discussion on LinkedIn to analyze current enterprise software stories. We covered many grounds including the direction and roadmaps of each enterprise software vendors. Finally, we analyzed future trends and how they might shape the enterprise software industry.Background Soundtrack: Away From You – Mauro SommFor more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform. 

Crazy Wisdom
Episode #460: Voice First, Future Forward: The AI Agents Are Here

Crazy Wisdom

Play Episode Listen Later May 12, 2025 53:07


I, Stewart Alsop, welcomed Alex Levin, CEO and co-founder of Regal, to this episode of the Crazy Wisdom Podcast to discuss the fascinating world of AI phone agents. Alex shared some incredible insights into how AI is already transforming customer interactions and what the future holds for company agents, machine-to-machine communication, and even the nature of knowledge itself.Check out this GPT we trained on the conversation!Timestamps00:29 Alex Levin shares that people are often more honest with AI agents than human agents, especially regarding payments.02:41 The surprising persistence of voice as a preferred channel for customer interaction, and how AI is set to revolutionize it.05:15 Discussion of the three types of AI agents: personal, work, and company agents, and how conversational AI will become the main interface with brands.07:12 Exploring the shift to machine-to-machine interactions and how AI changes what knowledge humans need versus what machines need.10:56 The looming challenge of centralization versus decentralization in AI, and how Americans often prioritize experience over privacy.14:11 Alex explains how tokenized data can offer personalized experiences without compromising specific individual privacy.25:44 Voice is predicted to become the primary way we interact with brands and technology due to its naturalness and efficiency.33:21 Why AI agents are easier to implement in contact centers due to different entropy compared to typical software.38:13 How Regal ensures AI agents stay on script and avoid "hallucinations" by proper training and guardrails.46:11 The technical challenges in replicating human conversational latency and nuances in AI voice interactions.Key InsightsAI Elicits HonestyPeople tend to be more forthright with AI agents, particularly in financially sensitive situations like discussing overdue payments. Alex speculates this is because individuals may feel less judged by an AI, leading to more truthful disclosures compared to interactions with human agents.Voice is King, AI is its HeirDespite predictions of its decline, voice remains a dominant channel for customer interactions. Alex believes that within three to five years, AI will handle as much as 90% of these voice interactions, transforming customer service with its efficiency and availability.The Rise of Company AgentsThe primary interface with most brands is expected to shift from websites and apps to conversational AI agents. This is because voice is a more natural, faster, and emotive way for humans to interact, a behavior already seen in younger generations.Machine-to-Machine FutureWe're moving towards a world where AI agents representing companies will interact directly with AI agents representing consumers. This "machine-to-machine" (M2M) paradigm will redefine commerce and the nature of how businesses and customers engage.Ontology of KnowledgeAs AI systems process vast amounts of information, creating a clear "ontology of knowledge" becomes crucial. This means structuring and categorizing information so AI can understand the context and user's underlying intent, rather than just processing raw data.Tokenized Data for PrivacyA potential solution to privacy concerns is "tokenized data." Instead of providing AI with specific personal details, users could share generalized tokens (e.g., "high-intent buyer in 30s") that allow for personalized experiences without revealing sensitive, identifiable information.AI Highlights Human InconsistenciesImplementing AI often brings to light existing inconsistencies or unacknowledged issues within a company. For instance, AI might reveal discrepancies between official scripts and how top-performing human agents actually communicate, forcing companies to address these differences.Influence as a Key Human SkillIn a future increasingly shaped by AI, Sam Altman (via Alex) suggests that the ability to "influence" others will be a paramount human skill. This uniquely human trait will be vital, whether for interacting with other people or for guiding and shaping AI systems.Contact Information*   Regal AI: regal.ai*   Email: hello@regal.ai*   LinkedIn: www.linkedin.com/in/alexlevin1/

The Tech Blog Writer Podcast
3271: Inside Poolside's Mission to Reinvent Enterprise Software Engineering

The Tech Blog Writer Podcast

Play Episode Listen Later May 8, 2025 25:10


Amid the buzz of the AWS Summit in London, I sat down with Eiso Kant, the CTO and Co-Founder of Poolside, to explore how his team is reshaping the future of software development through AI. This conversation was recorded right on the show floor inside a surprisingly sleek podcast booth at the ExCel, where Eiso unpacked what sets Poolside apart in a space many claim to be in but few truly build for. Poolside is not just another AI company. It's one of a handful globally that is actually training foundation models from the ground up. While most firms are chasing general-purpose AI, Poolside has chosen a different path. They focus solely on empowering software developers inside high-consequence environments, such as banking, defense, and major global retailers. These are systems where precision and security matter, and where AI can drive measurable gains in productivity and reliability. What struck me during this discussion is how deliberately Poolside has been built for enterprise use from the start. Their model doesn't just live in the cloud. It is designed to live within the customer's own infrastructure, whether that's in their private AWS environment or even on-prem. This focus on data privacy, security, and customizability is helping Poolside win trust where it counts most. And the partnership with AWS takes this a step further, making it easier for enterprises to deploy Poolside's AI within existing cloud frameworks while meeting strict governance requirements. Eiso explained that Poolside doesn't just throw larger models at problems. Instead, they use reinforcement learning from code execution, training on millions of real codebases and test suites. This approach helps the model go beyond autocomplete and simple bug fixes. It's now stepping into longer, more complex tasks, nudging us closer to a future where AI could serve as a true teammate for software engineers. We also tackled one of the most important discussions in AI today: whether this is a cost-cutting tool or a productivity multiplier. Eiso didn't dodge the nuance. While some may use AI to reduce headcount, Poolside's focus is on enabling companies to build more, ship faster, and innovate with greater speed. That shift is not about replacing people. It's about creating leverage for development teams under pressure to deliver more in less time. If you're a CTO, CIO, or engineering leader, this episode is packed with practical insights. Whether it's understanding the ROI of AI-assisted development, the importance of retaining control of your own models, or how to think about enterprise-grade security in the age of LLMs, there's a lot here to digest. So how should we really be thinking about AI in the enterprise? Is it a partner, a tool, or the beginning of an entirely new workforce paradigm? Tune in to find out.

Revenue Builders
Surrounding Yourself with a Great Team with Matt Nolan

Revenue Builders

Play Episode Listen Later May 4, 2025 7:55


In this short segment of the Revenue Builders Podcast, we revisit the discussion with Matt Nolan, CRO of Redwood Software, to discuss what it really takes to scale a revenue organization beyond the $200M mark. Matt shares what he's learned stepping into the CRO role—shifting from deal-maker to system-builder, navigating cultural integration post-acquisition, managing board dynamics, and building trust through authentic leadership. If you're a sales leader, aspiring CRO, or operating in a private equity-backed company, this candid conversation is loaded with actionable insights.KEY TAKEAWAYS[00:00:30] The shift from deal involvement to systems thinking as a CRO[00:01:40] Navigating complexity: PLG, SLG, and assisted motions in one org[00:02:15] Tackling organizational friction points no one else can move[00:03:00] Building credibility with a board that has a different go-to-market background[00:03:45] The challenge of balancing learning vs. initiating change as a new leader[00:05:00] Why being authentically yourself is the best leadership strategy[00:06:15] How to build trust without gutting legacy teams[00:06:45] Culture wins: no account conflicts, cross-region harmony, and shared mission[00:07:15] Going from “best kept secret” to magic quadrant leaderQUOTES[00:01:45] “My job is to go turn all the ‘what's not working' into ‘what's working.'”[00:02:10] “There are some rocks in the business that only the CRO can move."[00:03:05] “You've got to earn trust to make big moves—especially when your vision differs from the board's.”[00:05:00] “The only way to do it is to be yourself—even if that means being more open than most."[00:06:50] “I'm proud of a very corny thing: no account conflict has ever escalated to me in three years.[00:07:00] “We were the best kept secret in software—now we're in the magic quadrant.”Listen to the full conversation through the link below:https://revenue-builders.simplecast.com/episodes/navigating-the-cro-role-while-building-a-great-culture-with-matt-nolanEnjoying the podcast? Sign up to receive new episodes straight to your inbox:https://hubs.li/Q02R10xN0Check out John McMahon's book here:Amazon Link: https://a.co/d/1K7DDCCheck out Force Management's Ascender platform here: https://my.ascender.co/Ascender/Force Management is hiring for a Sales Director. Apply here: https://hubs.li/Q02Zb8WG0Read Force Management's eBook: https://www.forcemanagement.com/roi-of-sales-messaging

WBSRocks: Business Growth with ERP and Digital Transformation
WBSP712: Grow Your Business by Learning from Enterprise Software Stories - Jan 2025, Week 1, an Objective Panel Discussion

WBSRocks: Business Growth with ERP and Digital Transformation

Play Episode Listen Later Apr 29, 2025 60:29


Send us a textThe tech and enterprise software landscape is undergoing rapid transformation, marked by a mix of bold acquisitions and cautious public market strategies. While Databricks' CEO candidly states that “it's dumb to IPO this year,” citing market volatility and strategic timing, major players are making aggressive moves elsewhere. From Thomson Reuters' $600M acquisition of tax automation firm SafeSend to WWT's $1.25B blockbuster deal to acquire Softchoice, the momentum is clearly shifting toward consolidation and capability expansion. Microsoft's Satya Nadella has also sparked debate with his prediction that AI agents could overtake traditional SaaS models by 2025, signaling a fundamental shift in how software is built and consumed. Meanwhile, companies like SPS Commerce, Cass Information Systems, and Later are strengthening their portfolios through targeted acquisitions, reflecting a broader trend of investing in specialized tools and emerging platforms. Together, these developments hint at a future shaped less by IPOs and more by ecosystem dominance and AI-powered disruption.In today's episode, we invited a panel of industry analysts for a live discussion on LinkedIn to analyze current enterprise software stories. We covered many grounds, including the direction and roadmaps of each enterprise software vendor. Finally, we analyzed future trends and how they might shape the enterprise software industry.Background Soundtrack: Away From You – Mauro SommFor more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform. 

Enterprise Software Podcast
Enterprise Software Podcast Episode 195 - Molly Fuchsel and DynamicsCon 2025 Preview

Enterprise Software Podcast

Play Episode Listen Later Apr 28, 2025 23:41


Episode 195 - Molly Fuchsel and DynamicsCon 2025 Preview

Product Talk
EP 528 - Oracle Fmr Executive Director on Scaling Enterprise Software Through Strategic Partner Channels

Product Talk

Play Episode Listen Later Apr 25, 2025 51:15


Are you ready to scale your enterprise software business? In this podcast hosted by Sid Shaik, Oracle Fmr Executive Director Ralph Menzano, speaking on scaling enterprise businesses through strategic partner channels. Drawing from his extensive experience at Oracle and KPMG, Ralph shares invaluable insights into building billion-dollar businesses by understanding market potential and leveraging industry partnerships.

Talk Commerce
AI and AR Drive Beauty Tech Innovation at Perfect Corp With Wayne Liu at Shop Talk

Talk Commerce

Play Episode Listen Later Apr 24, 2025 19:23


The conversation explores the potential of Augmented Reality (AR) in various industries, emphasizing that AR is particularly beneficial for products that can be standardized and have variations, such as furniture and makeup, while it may not be suitable for products like onions that lack standardization.TakeawaysAR is an exciting space for certain industries.Standardization of products is key for AR applications.Products like furniture can be modeled easily in AR.AR may not be suitable for non-standardized products.Variation in products enhances the effectiveness of AR.Makeup and furniture are examples of AR-friendly products.AR can create virtual trials for products with variations.The effectiveness of AR depends on the product type.Understanding product characteristics is crucial for AR implementation.AR's potential is industry-specific, not universal.Chapters00:00Introduction to Perfect Corp and Its Technology26:39Understanding AI and Machine Learning in Beauty30:39The Role of Augmented Reality in Retail34:31Democratizing AR Technology for Small Businesses36:36The Future of AI and Generative Models40:35Exciting Developments at Perfect Corp

Unofficial QuickBooks Accountants Podcast
Intuit Enterprise Suite Updates with Hector Garcia | April 2025

Unofficial QuickBooks Accountants Podcast

Play Episode Listen Later Apr 17, 2025 72:40


SponsorsRightworks Rightnow 2025 - https://uqb.promo/rightnow2025 (use code UQB15 for 15% OFF)Hector Garcia returns to discuss Intuit Enterprise latest updates, which include a revolutionary multi-entity allocation tool that simplifies expense distribution across companies. The episode explores impressive new features like consolidated dashboards that allow real-time comparisons across entities, enhanced project budgeting capabilities tailored for construction businesses, and early implementations of AI for business insights. Hector also shares his thoughts on the future of IES pricing models and how AI might differentiate QuickBooks Online from Enterprise Suite offerings.{campaign_start}}(00:00) - Welcome and Introduction (00:44) - Overview of Intuit Enterprise Suite (01:05) - Defining Mid-Market and Enterprise Software (02:48) - Pricing and Client Quotes (06:43) - New Features in Intuit Enterprise Suite (07:55) - Multi-Entity Allocation Tool (16:18) - Consolidated Dashboards and Reports (23:49) - Forecast Reports and Project Budgets (37:23) - Cost to Complete Project Report (39:08) - AI Import for Project Budgets (41:36) - Task Management in Intuit (52:25) - Third-Party Integration Enhancements (54:37) - Speculations on Pricing Transparency (01:01:23) - Future of AI in QuickBooks (01:06:36) - Upcoming Events and Classes Send your Questions/Comments (we could read/answer them on air) unofficialquickbookspodcast@gmail.comMarch 2025 IES Release Notes:https://digitalasset.intuit.com/render/content/dam/intuit/sbseg/en_us/ies/ies-sales-marketing/March2025productreleaseoverview.pdfLinksHector's App - RightTool www.righttool.appReframe 2025 Conference https://reframe2025.com/Alicia's Payment Class http://royl.ws/QB-Payments-CourseChart of Accounts in QBO: http://royl.ws/QBOCOAReconciling in QBO, Including troubleshooting: http://royl.ws/Reconciling-In-QBOSign up to Earmark to earn free CPE for listening to this podcasthttps://www.earmark.app/onboarding

Revenue Builders
Selling into Strategic Accounts with Jane Thompson

Revenue Builders

Play Episode Listen Later Apr 17, 2025 63:23


In this episode of the Revenue Builders Podcast, hosts John McMahon and John Kaplan are joined by Jane Thompson, Director of Strategic Accounts at Big Panda. They discuss the intricacies of managing strategic accounts in B2B sales. Highlights include essential characteristics for reps, such as thinking in terms of value, having confidence and courage, understanding the customer's organization, and translating technical capabilities into business outcomes. The conversation also covers the importance of internal support, effective compensation structures, and the critical timing for scaling accounts in startups. Jane shares her experiences and insights on what makes a successful strategic accounts manager, while the hosts emphasize the pitfalls of transitioning reps without the right skill set into strategic roles.ADDITIONAL RESOURCESLearn more about Jane Thompson: https://www.linkedin.com/in/jane-thompson-5aa940/Download the CRO Strategy Checklist: https://hubs.li/Q03f8LmX0Read Force Management's Guide to Increasing Company Valuation: https://hubs.li/Q038n0jT0Enjoying the podcast? Sign up to receive new episodes straight to your inbox: https://hubs.li/Q02R10xN0HERE ARE SOME KEY SECTIONS TO CHECK OUT[00:01:58] Understanding Strategic Accounts[00:03:06] Navigating Organizational Structures[00:05:16] The Importance of Value in Sales[00:11:17] Characteristics of Successful Strategic Account Reps[00:21:30] Building Relationships and Trust[00:29:50] Challenges and Pitfalls in Strategic Account Management[00:31:20] Managing Strategic Accounts Effectively[00:32:33] Common Mistakes in Scaling Startups[00:33:13] Effective Strategies for Major Accounts[00:34:36] Challenges with Strategic Account Management[00:37:20] Organic Growth in Early-Stage Companies[00:39:19] The Importance of Strategic Reps[00:56:00] Compensation and Incentives for Strategic RepsHIGHLIGHT QUOTES"If you're curious, you know how to map very quickly; you have to know the top three value drivers.""You need people who can get others to want to, when they don't have to.""You can't put a tactical leader on top of a strategic account.""Most importantly is understanding the organization first and foremost. How is the company structured?""You need to start high and work your way down to find the power base."

Convergence
Taking Control: How One Exec Team Reclaimed Their Tech Strategy

Convergence

Play Episode Listen Later Apr 17, 2025 10:56


A frustrated CEO, a legacy system no one liked, and a looming contract deadline — this episode unpacks the story of how one team broke out of vendor-driven inertia and took back control of their tech strategy. What started as confusion and friction turned into clarity and confidence, all through the power of intentional facilitation and a tightly structured two-day workshop. You'll hear how a group of cross-functional stakeholders aligned on priorities, identified risky assumptions, and rapidly shaped a new path forward — including a validated RFP and scoring rubric — in just 16 hours. This episode is packed with practical tips for anyone facing a big, high-stakes decision with too many options and too little time. Inside the episode... A CEO's challenge with legacy tech and vendor pressure How a two-day workshop turned chaos into clarity The role of facilitation in accelerating strategic alignment Stack ranking, 2x2 matrices, and other prioritization techniques Why solo work before group discussion makes a huge difference Designing better user stories from the ground up Using ChatGPT to draft faster, better RFPs and rubrics How to spot and de-risk your most dangerous assumptions Tactical facilitation tips for running your own workshop The impact of intentional structure, breaks, and focus Mentioned in this episode ChatGPT RFP (Request for Proposal) templates and scoring rubrics Integral's Plus/Delta/Learn framework Facilitation techniques like 2x2 matrices, stack ranking, dot voting Data integration planning Unlock the full potential of your product team with Integral's player coaches, experts in lean, human-centered design. Visit integral.io/convergence for a free Product Success Lab workshop to gain clarity and confidence in tackling any product design or engineering challenge. Subscribe to the Convergence podcast wherever you get podcasts including video episodes to get updated on the other crucial conversations that we'll post on YouTube at youtube.com/@convergencefmpodcast Learn something? Give us a 5 star review and like the podcast on YouTube. It's how we grow.   Follow the Pod Linkedin: https://www.linkedin.com/company/convergence-podcast/ X: https://twitter.com/podconvergence Instagram: @podconvergence

Rethink IT
Jan Baan on Microservices, AI, and the Future of Enterprise Software

Rethink IT

Play Episode Listen Later Apr 17, 2025 66:06


 In this episode of Untangled, Jan Baan — the legendary founder of Baan Company and pioneer in enterprise software — unpacks the deep flaws of today's ERP systems. From the rise of microservices to the misuse of RFPs and the myth of SaaS perfection, Jan calls for a smarter, more flexible future for public sector technology. He dives into how governments can modernize without vendor lock-in, how AI should serve the user (not the vendor), and why the “job to be done” mindset is the path forward. This is a bold, unscripted masterclass in tech strategy from the man who helped invent the category. 

Infinite Machine Learning
What it Takes to Build a BI Platform | Colin Zima, CEO of Omni

Infinite Machine Learning

Play Episode Listen Later Apr 15, 2025 40:07 Transcription Available


Colin Zima is the cofounder and CEO of Omni, a data platform that combines the consistency of a shared data model with the speed and freedom of SQL. They recently raised their $69M Series B led by ICONIQ Growth. He was previously the Chief Analytics Officer at Looker.Colin's favorite book: Blink (Author: Malcolm Gladwell)(00:01) Introduction(01:10) What Is a Data Model and Why It Matters(03:27) Gaps in the Modern Data Stack(05:38) The Staying Power of SQL(07:29) Origin Story: Why Omni Was Created(10:13) Lessons from Building the MVP(12:48) Go-to-Market Insights: Zero to Ten Customers(16:02) Founder-Led Sales and Marketing Tactics(18:58) Company Building: Recruiting and Product Challenges(21:34) Product Positioning in a Crowded Market(23:26) Design Philosophy in Enterprise Software(28:21) Omni's Tech Stack and Development Strategy(28:57) Real-World Use of AI Inside the Company(31:01) Future of Data Tooling and Role of AI(33:49) Rapid Fire Round--------Where to find Colin Zima: LinkedIn: https://www.linkedin.com/in/colinzima/--------Where to find Prateek Joshi: Newsletter: https://prateekjoshi.substack.com Website: https://prateekj.com LinkedIn: https://www.linkedin.com/in/prateek-joshi-infiniteX: https://x.com/prateekvjoshi 

AWS for Software Companies Podcast
Ep093: Forrester's Vision: Linda Ivy-Rosser on the Evolution and Future of Business Applications

AWS for Software Companies Podcast

Play Episode Listen Later Apr 11, 2025 44:37


Linda Ivy-Rosser, Vice President for Forrester, outlines the evolution of business applications and forward thinking predictions of their future.Topics Include:Linda Ivy-Rosser has extensive business applications experience since the 1990s.Business applications historically seen as rigid and lethargic.1990s: On-premise software with limited scale and flexibility.2000s: SaaS emergence with Salesforce, AWS, and Azure.2010s: Mobile-first applications focused on accessibility.Present: AI-driven applications characterize the "AI economy."Purpose of applications evolved from basic to complex capabilities.User expectations grew from friendly interfaces to intelligent systems.Four agreements: AI-infused, composable, cloud-native, ecosystem-driven.AI-infused: 69% consider essential/important in vendor selection.Composability expected to grow in importance with API architectures.Cloud-native: 79% view as foundation for digital transformation.Ecosystem-driven: 68% recognize importance of strategic alliances.Challenges: integration, interoperability, data accessibility, user adoption.43% prioritizing cross-functional workflow and data accessibility capabilities.Tech convergence recycles as horizontal strategy for software companies.Data contextualization crucial for employee adoption of intelligent applications.Explainable AI necessary to build trust in recommendations.Case study: 83% of operators rejected AI recommendations without explanations.Tulip example demonstrated three of four agreements successfully.Software giants using strategic alliances as competitive advantage.AWS offers comprehensive AI infrastructure, platforms, models, and services.Salesforce created ecosystem both within and outside their platform.SaaS marketplaces bridge AI model providers and businesses.Innovation requires partnerships between software vendors and ISVs.Enterprises forming cohorts with startups to solve business challenges.Software supply chain transparency increasingly important.Government sector slower to adopt cloud and AI technologies.Change resistance remains significant challenge for adoption.69% prioritize improving innovation capability over next year.Participants:Linda Ivy-Rosser - Vice President, Enterprise Software, IT services and Digital Transformation Executive Portfolio, ForresterSee how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon/isv/

Convergence
The Science of Happiness at Work: How Brain Chemistry Impacts Agile Teams

Convergence

Play Episode Listen Later Mar 26, 2025 73:20


What if the key to building better teams and products is hidden in our brain chemistry? In this episode, Brad Nelson joins us to break down the neuroscience behind motivation, happiness, and productivity—especially for Agile teams. From dopamine and serotonin to stress hormones like cortisol, we explore how brain science can inform leadership, team culture, and workplace habits. Plus, we connect these insights to practical Agile practices like pair programming, retrospectives, and sustainable velocity. Unlock the full potential of your product team with Integral's player coaches, experts in lean, human-centered design. Visit integral.io/convergence for a free Product Success Lab workshop to gain clarity and confidence in tackling any product design or engineering challenge. Inside the episode... The four key brain chemicals that drive motivation and happiness Why a lack of control is the most stressful thing at work The neuroscience behind agile practices  How to use gratitude, movement, and breaks to boost productivity The connection between stress, cortisol, and sustainable team performance Practical ways leaders can create high-performing, engaged teams The surprising link between happiness, mastery, and continuous learning Mentioned in this episode Dan Pink's work on autonomy, mastery, and purpose - https://www.ted.com/talks/dan_pink_the_puzzle_of_motivation?podconvergence DC and Ryan - https://www.apa.org/members/content/intrinsic-motivation?podconvergence Shawn Achor - https://www.shawnachor.com/?podconvergence Positive Psychology  - https://www.psychologytoday.com/us/basics/positive-psychology?podconvergence Upward Spiral by Dr Alex Korb - https://www.amazon.com/Upward-Spiral-Neuroscience-Reverse-Depression/dp/1626251207?podconvergence Hawthorne studies - https://www.library.hbs.edu/hc/hawthorne/01.html?podconvergence Maslow's hierarchy of needs - https://en.wikipedia.org/wiki/Maslow%27s_hierarchy_of_needs?podconvergence Meik Wiking and the Happiness Research Institute - https://www.happinessresearchinstitute.com/experts/meik-wiking?podconvergence HarvardX: Managing Happiness: https://www.edx.org/learn/happiness/harvard-university-managing-happiness?podconvergence Book: The High 5 Habit by Mel Robbins: https://www.amazon.com/High-Habit-Take-Control-Simple/dp/1401962122?podconvergence TED talk on The brain-changing benefits of exercise by Wendy Suzuki: https://www.youtube.com/watch?v=BHY0FxzoKZE?podconvergence Book: The infinite game by Simon Sinek: https://www.amazon.com/Infinite-Game-Simon-Sinek/dp/073521350X?podconvergence Peter Senge's “Learning Organization” - https://infed.org/mobi/peter-senge-and-the-learning-organization/?podconvergence Brad's favorite product: Nvidia Shield for streaming content: https://www.nvidia.com/en-us/shield/shield-tv-pro/?podconvergence Brad's podcast Agile for Agilists: https://www.agileforagilists.com/?podconvergence Brad's LinkedIn: https://www.linkedin.com/in/bradgile/?podconvergence Places to get started on finding a therapist:  Psychology Today - https://www.psychologytoday.com/?podconvergence Better Help - https://www.betterhelp.com/?podconvergence Talk Space - https://www.talkspace.com/?podconvergence Subscribe to the Convergence podcast wherever you get podcasts including video episodes to get updated on the other crucial conversations that we'll post on YouTube at youtube.com/@convergencefmpodcast Learn something? Give us a 5 star review and like the podcast on YouTube. It's how we grow.   Follow the Pod Linkedin: https://www.linkedin.com/company/convergence-podcast/ X: https://twitter.com/podconvergence Instagram: @podconvergence

Private Equity Podcast: Karma School of Business
Private Equity Spotlight: The Future of Enterprise Software with John Hodge

Private Equity Podcast: Karma School of Business

Play Episode Listen Later Mar 19, 2025 59:13


Sean Mooney chats with John Hodge, Partner at Rubicon Technology Partners, to explore his inspiring journey from Buffalo, NY, to founding one of the premier private equity firms in enterprise software. John dives into the importance of culture, operational excellence, and aligning with portfolio companies to create value while sharing personal insights on leadership, humility, and change management. Whether you're a private equity leader or an aspiring entrepreneur, John's stories, strategies, and advice offer practical wisdom for navigating today's fast-evolving investment landscape. Episode Highlights 1:09 – John Hodge's Buffalo upbringing, competitive swimming career at Stanford, and the values that shaped his leadership philosophy. 7:56 – How early advice from an industry leader shaped his career path: the leap from biology to tech-focused investment banking. 19:53 – The founding of Rubicon: Why culture, operational discipline, and alignment are the foundation. 29:03 – Rubicon's hands-on operational model and unique approach to value creation. 40:16 – AI in enterprise software: Driving productivity and advancing product roadmaps. 53:01 – Life lessons: The importance of waking up early, keeping a positive attitude, and never taking yourself too seriously.   For more information on Rubicon Technology Partners, go to https://www.rubicontp.com/ For more information on John Hodge, go to https://www.linkedin.com/in/jchodge/ For more information on BluWave and this podcast, go to https://www.bluwave.net/podcasts

Acquired LP Show
The Art of Selling Enterprise Software (with ServiceNow CEO Bill McDermott)

Acquired LP Show

Play Episode Listen Later Mar 10, 2025 57:22


We sit down with ServiceNow CEO Bill McDermott for a masterclass in the art of enterprise sales — a topic where Bill ranks as one of the all-time greats by any measure. Bill started his career as a bag-carrying salesman at Xerox in New York City (alongside Howard Schultz!) back in 1983, and rose to become the company's youngest corporate officer at age 36 before going on to become CEO of global software giant SAP. Since joining ServiceNow in 2020 Bill has grown the company from $3.5 billion in revenue over $10 billion today, and a nearly $200B market cap — which makes it one of the largest enterprise software companies in the world. Whether your job directly involves selling or not (and if you're a founder, make no mistake — selling is the MOST important part of your job) there's something here to be learned for everyone. Break out your notebooks and enjoy!Links:ServiceNowThe SPIN selling methodBill's fantastic interview with Ben Thompson on StratecherySponsors:Vanta

Cloud Wars Live with Bob Evans
AI-Powered Enterprise Software and Market Shifts

Cloud Wars Live with Bob Evans

Play Episode Listen Later Mar 7, 2025 24:25


The Big Themes:Rapid Evolution in Enterprise AI & Cloud Technologies: The pace of AI-driven change in enterprise software is accelerating, making it essential for companies to keep up with frequent updates and enhancements. Major vendors like SAP, Workday, and Oracle are rapidly evolving their AI capabilities, offering new tools and features to meet growing business demands. Companies that fail to adapt risk falling behind as competitors leverage AI for efficiency and innovation.The Databricks Breakup Prediction Example: A compelling illustration of AI's potential came from Databricks' origin story: an attempt to predict relationship breakups based on digital footprints. There's a fundamental AI challenge — single-source data (e.g. judging only by a single social media page in the breakup predication example) is insufficient for accurate predictions. Instead, AI requires comprehensive, multi-source data aggregation to generate meaningful insights. This principle is now applied in enterprise software.The Growing Importance of AI-Powered Business Suites: A key takeaway from recent developments is the increasing importance of AI-first, suite-first strategies. SAP, Workday, and Oracle are all prioritizing integrated AI across their application ecosystems, making AI a core component rather than a peripheral feature. This shift reflects growing customer demand for intelligent automation, predictive analytics, and enhanced decision-making across business functions.

Revenue Builders
Features and Business Outcomes with John Donnelly

Revenue Builders

Play Episode Listen Later Mar 2, 2025 6:58


In this short segment of the Revenue Builders Podcast, John McMahon and John Kaplan sit down with John Donnelly to discuss the critical intersection of value, technical expertise, and business outcomes in enterprise sales. They explore why many sales professionals struggle with discovery, how to shift from feature-based selling to value-based selling, and the role of champion building in complex deals. If you're in B2B sales or SaaS, this episode is packed with actionable insights to help you close bigger deals and drive long-term customer success.KEY TAKEAWAYS[00:00:52] The importance of active listening in sales conversations.[00:01:24] Why enterprise sales still leans on feature-selling despite the focus on value.[00:02:57] Answering the fundamental customer question: "Why do I care?"[00:04:07] The most common mistake salespeople make in the discovery phase.[00:06:08] The power of balancing technical expertise with business outcomes.QUOTES[00:00:52] "If the person you're speaking with doesn't feel heard, you're not going to get very far."[00:02:57] "Customers don't care about your features unless they understand how it affects them."[00:04:07] "Sales is not a box-checking process. Rushing through discovery leads to missed opportunities."[00:06:08] "The best salespeople stand at the intersection of technical expertise and business outcomes." – John McMahonListen to the full conversation through the link below.https://revenue-builders.simplecast.com/episodes/no-shortcuts-accelerate-your-sales-process-with-john-donnellyEnjoying the podcast? Sign up to receive new episodes straight to your inbox:https://hubs.li/Q02R10xN0Check out John McMahon's book here:Amazon Link: https://a.co/d/1K7DDC4Check out Force Management's Ascender platform here: https://my.ascender.co/Ascender/Force Management is hiring for a Sales Director. Apply here: https://hubs.li/Q02Zb8WG0Read Force Management's eBook: https://www.forcemanagement.com/roi-of-sales-messaging

Product Talk
EP 511 - Fmr Product Executive on Scaling B2B Enterprise Software Businesses

Product Talk

Play Episode Listen Later Feb 28, 2025 47:33


How can you take your B2B software company from zero to a billion dollars and beyond? In this podcast hosted by Sid Shaik, Rich Mironov, a seasoned product executive and investor, shares insights on structuring high-performing product teams, avoiding common scaling traps, and keeping your organization successful as you grow. Learn from Rich's decades of experience building iconic products in Silicon Valley.

The AI with Maribel Lopez (AI with ML)
Analyst Commentary on AI and the Customer Experience At Zoho Day 2025

The AI with Maribel Lopez (AI with ML)

Play Episode Listen Later Feb 19, 2025 24:45


This conversation explores the transformative impact of AI on business, particularly focusing on Zoho's evolution as it aims to enhance its enterprise offerings. The speakers discuss the importance of understanding customer data, the global dynamics of AI adoption, and Zoho's unique culture that fosters innovation. They also touch on the future of enterprise software and the integration of AI, emphasizing the need for a holistic view of customer engagement.Takeaways:Massive interest in AI is changing markets and valuations.Tools are only as effective as their application in serving customers.Zoho is aggressively moving into the enterprise space with a focus on AI.Integration of data is crucial for a comprehensive customer view.The concept of customer 360 is often misunderstood.Global market dynamics affect how AI is adopted in different regions.Zoho's culture promotes innovation and responsiveness to customer needs.AI will soon be an integral part of enterprise operations.Not every enterprise is a fit for Zoho's offerings.The future of enterprise software will be driven by AI and data integration.Chapters00:00The Rise of AI and Its Impact on Business01:59Zoho's Evolution and Enterprise Focus06:10Understanding Customer Data and Integration10:08Global Perspectives on AI and Market Dynamics13:54Zoho's Unique Culture and Approach to Innovation21:56Future of Enterprise Software and AI Integration 

Dropping Bombs
The Future of Software Development: Episode 789 with The Real Brad Lea (TRBL)

Dropping Bombs

Play Episode Listen Later Feb 13, 2025 63:20


What's up, it's Brad Lea back with another explosive addition! Today, we're joined by Marcin Ruman, an incredible entrepreneur whose story is guaranteed to blow your mind. From growing up in poverty in post-communist Poland to building a thriving global tech company, Marcin is a walking testament to resilience, grit, and the power of mindset. Marcin shares his raw and unfiltered story of surviving an abusive childhood, living in an orphanage, and ultimately finding success by teaching himself tech skills. He dives into how he built Emersoft, a company that specializes in CRM development, enterprise-level software, and tech solutions. With clients like Canon and partnerships with Salesforce and HubSpot, Marcin's team delivers results that businesses can trust. Marcin and I  cover everything from overcoming adversity, the importance of customer service in tech, leveraging AI in CRM systems, to taking bold risks in life and business. Marcin also shares his vision for the next big thing: a cutting-edge CRM that leverages AI to simplify outbound marketing and boost efficiency for companies of all sizes. If you're an entrepreneur struggling with tech or looking for inspiration to overcome obstacles, this episode is packed with actionable insights and real talk. What You'll Learn: Why customer service is critical in the tech industry.   Highlights: Early Struggles Breaking Into Tech The Birth of Emersoft The Vision for the Future Partnerships and Growth Inspiring Entrepreneurial Story   Resources Mentioned:  https://www.youtube.com/@Emersoft    https://emersoft.co/