Tech Telemedicine Tomorrow : Answers for health care's digital trends

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Welcome to TMLT’s podcast series that explores three trending areas from a medical malpractice perspective. Technology episodes are geared to educating medical and administrative personnel on technology-based themes, including "what are hackers" to "basics everyone should know." Telemedicine episode…

Anthony Passalacqua


    • Feb 3, 2025 LATEST EPISODE
    • monthly NEW EPISODES
    • 24m AVG DURATION
    • 40 EPISODES


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    Latest episodes from Tech Telemedicine Tomorrow : Answers for health care's digital trends

    Episode 1: Fundamentals of medical improv

    Play Episode Listen Later Feb 3, 2025 33:54


    Join us this season for a conversation with Shana Merlin, an Austin-based professional communication trainer specializing in medical communications. We'll explore how improvisational techniques can be used by physicians to enhance conversations and relationships with patients, colleagues, and staff members. (33:59)

    fundamentals medical improv shana merlin
    Episode 3.1 Bonus episode: “Signposting”

    Play Episode Listen Later Jan 30, 2025 4:32


    In this series “extra,” trainer Shana Merlin describes how to use “signposting” techniques in your face-to-face communications to help patients and colleagues more clearly understand your meaning and overall messaging. (4:33)

    shana merlin
    Episode 3: Improving patient interactions

    Play Episode Listen Later Jan 30, 2025 45:08


    In episode three of this series, trainer Shana Merlin discusses how to improve patient interactions using improvisational techniques to build rapport, help patients understand diagnoses and treatment goals, and break the “curse of knowledge” so that your communications are clear and user-friendly. (45:12)

    Episode 2: Dealing with Difficult Patients:

    Play Episode Listen Later Jan 30, 2025 33:48


    In the second episode of this series, Shana Merlin discusses how to deal with difficult patients, including how to set boundaries, reflect positive intent, and use such improv techniques as “blending.” (33:48

    patients difficult shana merlin
    Episode 4: Interprofessional Medical Communications

    Play Episode Listen Later Jan 30, 2025 27:12


    In this concluding episode, we discuss how to improve communications with other physicians, colleagues, and staff members through improv. (27.13)

    Episode five Impact of technology on your organization today

    Play Episode Listen Later Jun 27, 2024 22:59


    In this episode, TMLT's Tony Passalacqua and Adrian Senyszyn, principal attorney with Germer PLLC, discuss potential sources of liability from current technologies being adopted in health care. Learn more about the threats posted by Artificial Intelligence (AI), ChatGPT, social engineering, and much more.

    Episode four: TMLT Risk Management's Greatest Hits

    Play Episode Listen Later Jun 27, 2024 18:24


    Host Tony Passalacqua welcomes TMLT's risk management leaders Tanya Babitch and Robin Desrocher, to discuss common liability exposures – and how to avoid them. Learn a variety of risk management tips to help you minimize potential allegations of medical liability. 

    Episode Three Texas Medical Board defense

    Play Episode Listen Later Jun 27, 2024 21:07


    Jim Boston of Boston & Hughes, PC reviews the differences between a lawsuit and a Texas Medical Board (TMB) case; how board complaints are filed and what to expect; common patient complaints; and some best- and worst-case scenarios when faced with a TMB complaint.

    Episode Two Five things that get physicians sued

    Play Episode Listen Later Jun 27, 2024 33:37


    Jim Boston of Boston & Hughes, PC is back to review the five top things that get physicians sued and how to avoid them. Discussion points include issues with communication, documentation, follow-up, referrals, and medication errors.

    Episode One: Lawsuit defense

    Play Episode Listen Later Jun 27, 2024 30:10


    In this episode, our host, Tony Passalacqua welcomes Jim Boston of Boston & Hughes, PC, to discuss such questions as how does a lawsuit usually start? How do you stay ahead of an aggressive patient? What are some documentation best practices? And much more.

    Self Compassion Break Exercise

    Play Episode Listen Later Jan 23, 2024 6:55


    Exercise Self Compassion Break

    Mindfulness Exercise

    Play Episode Listen Later Jan 23, 2024 6:34


    Mindfulness Exercise

    Episode 4: Physician Healing

    Play Episode Listen Later Jan 23, 2024 28:25


    Physician Wellness. Episode 4: In this episode, host Tony Passalacqua and guests Dr. Charlotte Howard and Dr. Tori Olds review how to get the most out of therapy, what to expect when seeking counseling, and generally how healing through therapy works.

    Episode 3: The Science of Self Compassion

    Play Episode Listen Later Jan 23, 2024 33:57


    Physician Wellness. Episode 3: In this episode, host Tony Passalacqua and guests Dr. Charlotte Howard and Dr. Tori Olds discuss how exercising self-compassion can help you prevent burnout and improve performance. Common myths surrounding self-compassion are explored and a guided self-compassion exercise is included.

    Episode 2: Mindfulness

    Play Episode Listen Later Jan 23, 2024 39:37


    Episode 2: In this episode, host Tony Passalacqua and guests Dr. Charlotte Howard and Dr. Tori Olds explore how the brain responds to stressors and how being more mindful can help us better handle overwhelming or stressful feelings and emotions. A mindfulness exercise is also offered to help you become more relaxed and refreshed

    Episode 1: Physician Wellness and Burnout

    Play Episode Listen Later Jan 23, 2024 45:51


    In this episode, host Tony Passalacqua welcomes guests Dr. Charlotte Howard and Dr. Tori Olds to discuss how stress and burnout specifically affect the physician population

    How to terminate the patient-physician relationship

    Play Episode Listen Later Nov 14, 2022 18:14


    Two of TMLT's risk management experts discuss how to dismiss a patient safely and effectively, including typical scenarios that can make the process more difficult.

    Introduction to the Texas Medical Association (TMA)

    Play Episode Listen Later Oct 3, 2022 13:00


    Learn how the TMA and TMLT work together to defend tort reform; help physicians with their practice; and partner with county medical societies throughout Texas. Special guests: Sylvia Salazar and Mari Hosek of the TMA.

    2022 Cyber security update

    Play Episode Listen Later Jun 22, 2022 24:32


    Join TMLT cyber experts as they discuss the latest concerns for IT departments working in health care, including phishing, conducting vulnerability scans, two-factor authentication, and the continued importance of strong passwords.

    Consejos, tendencias y comprensión de su seguro cibernético.

    Play Episode Listen Later Feb 9, 2022 11:24


    Siéntese con Karina Monsivais mientras nos sumergimos en nuestro panorama cibernético actual. Discutiremos temas como: tendencias principales, consideraciones básicas de gestión de riesgos y lo que cubre nuestra póliza cibernética estándar. Es importante tener en cuenta que el seguro cibernético no es solo para violaciones de datos y abarca más que solo proteger la información personal de los titulares de pólizas. El seguro cibernético es una póliza de seguro comercial no estandarizada que brinda cobertura de primera persona para pérdidas de propiedad intangible, tanto costos directos como indirectos, y cobertura de responsabilidad civil de terceros para violaciones de seguridad y privacidad relacionadas con la cibernética. Está diseñado para cubrir información confidencial de consumidores/clientes, empresas y empleados. Para obtener más información visite https://www.tmlt.org/medical-liability-insurance/cyber-liability-insurance

    How to de-escalate disruptive patients safely and effectively

    Play Episode Listen Later Jan 10, 2022 49:46


    Dr. Brian Sayers and Attorney Stacy Simmons offer useful and practical strategies for de-escalating patient conflicts over the phone, in person, and online.

    TrendsMD: How to de-escalate disruptive patients safely and effectively

    Play Episode Listen Later Dec 17, 2021 49:46


    Dr. Brian Sayers and attorney Stacy Simmons offer useful and practical strategies for de-escalating patient conflicts over the phone, in person, and online.

    Cyber Security Month Podcast, Part two: Reactive cyber risk management

    Play Episode Listen Later Oct 13, 2021 20:07


    In part two of our conversation with cyber experts Lauren Winchester and Joel Fuhrman of Corvus Insurance, learn the importance of incidence response planning and the “one thing” to consider for cyber risk management.

    Cyber Security Month Podcast, Part one: Proactive cyber risk management

    Play Episode Listen Later Oct 12, 2021 30:26


    Join our guests Lauren Winchester and Joel Fuhrman of Corvus Insurance, two cyber security experts, as they discuss how to proactively approach cyber risk management. They also discuss how Corvus Insurance is working with TMLT to provide security scans of our policyholders' websites.

    TMLT's Case closed: Electronic health record issues

    Play Episode Listen Later Jul 30, 2021 12:13


    Two medical malpractice claims involving EHR issues are discussed by TMLT risk management professionals Tanya Babitch and Tony Passalacqua. This is first in a series of podcasts exploring actual closed claims studies from TMLT.

    A host's perspective

    Play Episode Listen Later Jul 28, 2021 39:02


    Join us, as Sara Bergmanson from TMLT's Marketing team interviews Tony Passalacqua, our podcast host. They discuss Tony's unique past – from expeditions in Antarctica to humanitarian missions in Latin America – and how his career path ultimately grew his passion to help physicians in TMLT's Risk Management Department.

    2021 legislation and how it could affect you

    Play Episode Listen Later Mar 12, 2021 32:13


    Jon Opelt, the Executive Director from the Texas Alliance For Patient Access (TAPA), and Brian Ditmar, the Senior Regional Manager & Director of Government Relations from TMLT, discuss how the 2020 pandemic has created new legislative opportunities in 2021. This includes a pandemic relief bill, trigger immunity, and much more.

    Telemedicine Part 2

    Play Episode Listen Later Jan 22, 2021 16:58


    Dan Ballard and host Tony Passalacqua continue their telemedicine conversation. In this segment, we explore the evolution of telemedicine and how it has changed not only how patients are seen, but also how it can help providers reach patients outside their geographic area. We will explore several “what If” scenarios of treating patients virtually from a defense attorneys perspective. Lastly, we discuss rule changes that will occur in 2021. To maintain social distancing, this recording was conducted virtually. Due to some portions of the podcast being hard to hear, a transcript of the conversation can be found at https://hub.tmlt.org/podcasts/telemedicine-part-2. Part 2

    Telemedicine Part 1

    Play Episode Listen Later Jan 22, 2021 16:40


    Telemedicine, once a novel concept, has now become a necessity in the medical community. Join attorney Dan Ballard and host Tony Passalacqua as they discuss how a public health crisis has transformed the way we use telemedicine This podcast includes important topics such as rules and definitions for telemedicine. To maintain social distancing, this recording was conducted virtually. Due to some portions of the podcast being hard to hear, a transcript of the conversation can be found at https://hub.tmlt.org/podcasts/podcast-telemedicine-part-1 Part 1

    Phishing Part 1

    Play Episode Listen Later Oct 20, 2020 15:35


    Follow Juan of TMLT’s IT department and I as we explore the basics, costs, psychology, and safeguards against phishing in TMLT’s first 3-part series.

    Phishing Part 2

    Play Episode Listen Later Oct 20, 2020 15:04


    Follow Juan of TMLT’s IT department and I as we explore the basics, costs, psychology, and safeguards against phishing in TMLT’s first 3-part series.

    Phishing Part 3

    Play Episode Listen Later Oct 20, 2020 10:28


    Follow Juan of TMLT’s IT department and I as we explore the basics, costs, psychology, and safeguards against phishing in TMLT’s first 3-part series.

    Stress and burnout: The silent health care epidemic

    Play Episode Listen Later Jul 6, 2020 37:39


    Dr. Brian Sayers joins host Tony Passalacqua as they explore the potential causes, implications, and solutions for stress and burnout in a health care setting. Several factors that may contribute to physician stress and burnout are discussed, including how the COVID-19 pandemic is affecting our community.

    The Art of the Second Opinion

    Play Episode Listen Later Jun 8, 2020 20:47


    Attorney Jim Boston of Boston & Hughes PC sits down with TMLT’s Anthony Passalacqua to discuss the complexities faced by physicians when providing a second opinion. His anecdotes and experiences in previous trials help listeners understand that providing a second opinion is truly an art! Before providing a second opinion, it is important for the provider to fully understand the patient’s medical status; carefully consider the professional opinion of the patient’s primary physician; and remain as professional and ethical as possible when communicating a differing opinion to the patient. As a result, the patient is equipped with the information needed to make important decisions.

    From Bedside to Webside: Setting Up Your Virtual Workspace

    Play Episode Listen Later May 1, 2020 21:27


    Join Sara Bergmanson of TMLT’s Marketing Department as we explore tips and tricks to help you optimize your virtual office for telehealth visits with patients. Specific topics include camera placement, lighting, and mannerisms to maximize your patient’s experience during a virtual appointment. This is a valuable podcast for anyone using online platforms to connect with patients, colleagues, family, or friends. A future episode will focus on regulatory requirements of telemedicine.

    Tips, trends, and understanding your cyber insurance

    Play Episode Listen Later Sep 30, 2019 12:10


    Sit down with Rebecca Owen as we dive into our current cyber landscape. We discuss topics such as: top trends, basic risk management considerations, and what our standard cyber policy covers. It is important to note that cyber insurance, it’s not just for data breaches and it encompasses more than just protecting a policy holders’ personal information. Cyber insurance is a non-standardized commercial insurance policy that provides first-party coverage for intangible property losses—both direct and indirect costs*—and third-party liability coverage for cyber-related privacy and security breaches. It’s designed to cover confidential consumer/client, corporate, and employee information. For more information go to https://www.tmlt.org/medical-liability-insurance/cyber-liability-insurance

    Medical directors lessons learned

    Play Episode Listen Later Aug 1, 2019 13:08


    Explore past closed claims involving medical director coverage with Greg Harmon from our Claims department. In this podcast, Greg discusses what every medical director should know

    The Basics everyone should know about IT

    Play Episode Listen Later Jul 18, 2019 20:15


    Juan and I discuss our experiences and common questions we have received from our listeners. We discuss hacking, equipment placement, and high level tips and tricks to keep your business safe.

    Your medical director coverage explained

    Play Episode Listen Later Jul 18, 2019 12:14


    Michael Litman, a member of our sales and business development team, explains our medical director coverage

    Survival guide to social media and reputation management

    Play Episode Listen Later Jul 18, 2019 14:31


    Sit down with Laura, Our Assistant VP of Marketing Communications, as she provides tips and tricks every business owner should know about social media and reputation management..

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