Welcome to TMLT’s podcast series that explores three trending areas from a medical malpractice perspective. Technology episodes are geared to educating medical and administrative personnel on technology-based themes, including "what are hackers" to "basics everyone should know." Telemedicine episode…
Join us this season for a conversation with Shana Merlin, an Austin-based professional communication trainer specializing in medical communications. We'll explore how improvisational techniques can be used by physicians to enhance conversations and relationships with patients, colleagues, and staff members. (33:59)
In this series “extra,” trainer Shana Merlin describes how to use “signposting” techniques in your face-to-face communications to help patients and colleagues more clearly understand your meaning and overall messaging. (4:33)
In episode three of this series, trainer Shana Merlin discusses how to improve patient interactions using improvisational techniques to build rapport, help patients understand diagnoses and treatment goals, and break the “curse of knowledge” so that your communications are clear and user-friendly. (45:12)
In the second episode of this series, Shana Merlin discusses how to deal with difficult patients, including how to set boundaries, reflect positive intent, and use such improv techniques as “blending.” (33:48
In this concluding episode, we discuss how to improve communications with other physicians, colleagues, and staff members through improv. (27.13)
In this episode, TMLT's Tony Passalacqua and Adrian Senyszyn, principal attorney with Germer PLLC, discuss potential sources of liability from current technologies being adopted in health care. Learn more about the threats posted by Artificial Intelligence (AI), ChatGPT, social engineering, and much more.
Host Tony Passalacqua welcomes TMLT's risk management leaders Tanya Babitch and Robin Desrocher, to discuss common liability exposures – and how to avoid them. Learn a variety of risk management tips to help you minimize potential allegations of medical liability.
Jim Boston of Boston & Hughes, PC reviews the differences between a lawsuit and a Texas Medical Board (TMB) case; how board complaints are filed and what to expect; common patient complaints; and some best- and worst-case scenarios when faced with a TMB complaint.
Jim Boston of Boston & Hughes, PC is back to review the five top things that get physicians sued and how to avoid them. Discussion points include issues with communication, documentation, follow-up, referrals, and medication errors.
In this episode, our host, Tony Passalacqua welcomes Jim Boston of Boston & Hughes, PC, to discuss such questions as how does a lawsuit usually start? How do you stay ahead of an aggressive patient? What are some documentation best practices? And much more.
Physician Wellness. Episode 4: In this episode, host Tony Passalacqua and guests Dr. Charlotte Howard and Dr. Tori Olds review how to get the most out of therapy, what to expect when seeking counseling, and generally how healing through therapy works.
Physician Wellness. Episode 3: In this episode, host Tony Passalacqua and guests Dr. Charlotte Howard and Dr. Tori Olds discuss how exercising self-compassion can help you prevent burnout and improve performance. Common myths surrounding self-compassion are explored and a guided self-compassion exercise is included.
Episode 2: In this episode, host Tony Passalacqua and guests Dr. Charlotte Howard and Dr. Tori Olds explore how the brain responds to stressors and how being more mindful can help us better handle overwhelming or stressful feelings and emotions. A mindfulness exercise is also offered to help you become more relaxed and refreshed
In this episode, host Tony Passalacqua welcomes guests Dr. Charlotte Howard and Dr. Tori Olds to discuss how stress and burnout specifically affect the physician population
Two of TMLT's risk management experts discuss how to dismiss a patient safely and effectively, including typical scenarios that can make the process more difficult.
Learn how the TMA and TMLT work together to defend tort reform; help physicians with their practice; and partner with county medical societies throughout Texas. Special guests: Sylvia Salazar and Mari Hosek of the TMA.
Join TMLT cyber experts as they discuss the latest concerns for IT departments working in health care, including phishing, conducting vulnerability scans, two-factor authentication, and the continued importance of strong passwords.
Siéntese con Karina Monsivais mientras nos sumergimos en nuestro panorama cibernético actual. Discutiremos temas como: tendencias principales, consideraciones básicas de gestión de riesgos y lo que cubre nuestra póliza cibernética estándar. Es importante tener en cuenta que el seguro cibernético no es solo para violaciones de datos y abarca más que solo proteger la información personal de los titulares de pólizas. El seguro cibernético es una póliza de seguro comercial no estandarizada que brinda cobertura de primera persona para pérdidas de propiedad intangible, tanto costos directos como indirectos, y cobertura de responsabilidad civil de terceros para violaciones de seguridad y privacidad relacionadas con la cibernética. Está diseñado para cubrir información confidencial de consumidores/clientes, empresas y empleados. Para obtener más información visite https://www.tmlt.org/medical-liability-insurance/cyber-liability-insurance
Dr. Brian Sayers and Attorney Stacy Simmons offer useful and practical strategies for de-escalating patient conflicts over the phone, in person, and online.
Dr. Brian Sayers and attorney Stacy Simmons offer useful and practical strategies for de-escalating patient conflicts over the phone, in person, and online.
In part two of our conversation with cyber experts Lauren Winchester and Joel Fuhrman of Corvus Insurance, learn the importance of incidence response planning and the “one thing” to consider for cyber risk management.
Join our guests Lauren Winchester and Joel Fuhrman of Corvus Insurance, two cyber security experts, as they discuss how to proactively approach cyber risk management. They also discuss how Corvus Insurance is working with TMLT to provide security scans of our policyholders' websites.
Two medical malpractice claims involving EHR issues are discussed by TMLT risk management professionals Tanya Babitch and Tony Passalacqua. This is first in a series of podcasts exploring actual closed claims studies from TMLT.
Join us, as Sara Bergmanson from TMLT's Marketing team interviews Tony Passalacqua, our podcast host. They discuss Tony's unique past – from expeditions in Antarctica to humanitarian missions in Latin America – and how his career path ultimately grew his passion to help physicians in TMLT's Risk Management Department.
Jon Opelt, the Executive Director from the Texas Alliance For Patient Access (TAPA), and Brian Ditmar, the Senior Regional Manager & Director of Government Relations from TMLT, discuss how the 2020 pandemic has created new legislative opportunities in 2021. This includes a pandemic relief bill, trigger immunity, and much more.
Dan Ballard and host Tony Passalacqua continue their telemedicine conversation. In this segment, we explore the evolution of telemedicine and how it has changed not only how patients are seen, but also how it can help providers reach patients outside their geographic area. We will explore several “what If” scenarios of treating patients virtually from a defense attorneys perspective. Lastly, we discuss rule changes that will occur in 2021. To maintain social distancing, this recording was conducted virtually. Due to some portions of the podcast being hard to hear, a transcript of the conversation can be found at https://hub.tmlt.org/podcasts/telemedicine-part-2. Part 2
Telemedicine, once a novel concept, has now become a necessity in the medical community. Join attorney Dan Ballard and host Tony Passalacqua as they discuss how a public health crisis has transformed the way we use telemedicine This podcast includes important topics such as rules and definitions for telemedicine. To maintain social distancing, this recording was conducted virtually. Due to some portions of the podcast being hard to hear, a transcript of the conversation can be found at https://hub.tmlt.org/podcasts/podcast-telemedicine-part-1 Part 1
Follow Juan of TMLT’s IT department and I as we explore the basics, costs, psychology, and safeguards against phishing in TMLT’s first 3-part series.
Follow Juan of TMLT’s IT department and I as we explore the basics, costs, psychology, and safeguards against phishing in TMLT’s first 3-part series.
Follow Juan of TMLT’s IT department and I as we explore the basics, costs, psychology, and safeguards against phishing in TMLT’s first 3-part series.
Dr. Brian Sayers joins host Tony Passalacqua as they explore the potential causes, implications, and solutions for stress and burnout in a health care setting. Several factors that may contribute to physician stress and burnout are discussed, including how the COVID-19 pandemic is affecting our community.
Attorney Jim Boston of Boston & Hughes PC sits down with TMLT’s Anthony Passalacqua to discuss the complexities faced by physicians when providing a second opinion. His anecdotes and experiences in previous trials help listeners understand that providing a second opinion is truly an art! Before providing a second opinion, it is important for the provider to fully understand the patient’s medical status; carefully consider the professional opinion of the patient’s primary physician; and remain as professional and ethical as possible when communicating a differing opinion to the patient. As a result, the patient is equipped with the information needed to make important decisions.
Join Sara Bergmanson of TMLT’s Marketing Department as we explore tips and tricks to help you optimize your virtual office for telehealth visits with patients. Specific topics include camera placement, lighting, and mannerisms to maximize your patient’s experience during a virtual appointment. This is a valuable podcast for anyone using online platforms to connect with patients, colleagues, family, or friends. A future episode will focus on regulatory requirements of telemedicine.
Sit down with Rebecca Owen as we dive into our current cyber landscape. We discuss topics such as: top trends, basic risk management considerations, and what our standard cyber policy covers. It is important to note that cyber insurance, it’s not just for data breaches and it encompasses more than just protecting a policy holders’ personal information. Cyber insurance is a non-standardized commercial insurance policy that provides first-party coverage for intangible property losses—both direct and indirect costs*—and third-party liability coverage for cyber-related privacy and security breaches. It’s designed to cover confidential consumer/client, corporate, and employee information. For more information go to https://www.tmlt.org/medical-liability-insurance/cyber-liability-insurance
Explore past closed claims involving medical director coverage with Greg Harmon from our Claims department. In this podcast, Greg discusses what every medical director should know
Juan and I discuss our experiences and common questions we have received from our listeners. We discuss hacking, equipment placement, and high level tips and tricks to keep your business safe.
Michael Litman, a member of our sales and business development team, explains our medical director coverage
Sit down with Laura, Our Assistant VP of Marketing Communications, as she provides tips and tricks every business owner should know about social media and reputation management..
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