Podcast appearances and mentions of brian elms

Host Stephen Goldsmith sits down with Suma Nallapati, Chief AI and Information Officer for the City and County of Denver, to explore how Denver is using generative AI to collapse bureaucracy and make government fundamentally more responsive to residents. Nallapati discusses Denver's Sunny AI platform, why combining the CIO and AI officer roles eliminates unhealthy friction between innovation and caution, and why the real opportunity of GenAI lies in freeing public servants from repetitive tasks so they can focus on the human connection that drew them to public service in the first place. Nallapati emphasizes that AI is a tool in government's toolbox—one that succeeds only when paired with ethical frameworks, transparency, and a relentless focus on resident outcomes rather than technology for its own sake.Listener Survey: bit.ly/datasmartpodMusic credit: Summer-Man by KetsaAbout Data-Smart City SolutionsData-Smart City Solutions, housed at the Bloomberg Center for Cities at Harvard University, is working to catalyze the adoption of data projects on the local government level by serving as a central resource for cities interested in this emerging field. We highlight best practices, top innovators, and promising case studies while also connecting leading industry, academic, and government officials. Our research focus is the intersection of government and data, ranging from open data and predictive analytics to civic engagement technology. We seek to promote the combination of integrated, cross-agency data with community data to better discover and preemptively address civic problems. To learn more visit us online and follow us on LinkedIn.

Host Stephen Goldsmith sits down with Brian Elms, former director of Denver's groundbreaking Peak Academy and founder of Change Agents Training, to explore how generative AI is transforming government's most successful employee empowerment model. Elms explains how Peak Academy has saved governments over $50 million by teaching frontline workers to become problem solvers in their own services, and why unlocking employee potential matters for everyone in a government organization. They also discuss how AI agents augment this work, with Elms recommending eliminating useless work first, then layering on performance management and AI tools to help subject matter experts — not just executives — drive continuous improvement from the ground up.Take the survey at bit.ly/datasmartpod.Music credit: Summer-Man by KetsaAbout Data-Smart City SolutionsData-Smart City Solutions, housed at the Bloomberg Center for Cities at Harvard University, is working to catalyze the adoption of data projects on the local government level by serving as a central resource for cities interested in this emerging field. We highlight best practices, top innovators, and promising case studies while also connecting leading industry, academic, and government officials. Our research focus is the intersection of government and data, ranging from open data and predictive analytics to civic engagement technology. We seek to promote the combination of integrated, cross-agency data with community data to better discover and preemptively address civic problems. To learn more visit us online and follow us on Twitter. 

Brian Elms is the Founder of Change Agents Training, author of Peak Performance, and the former Director of Peak Academy and Analytics for the City and County of Denver. Brian joined the podcast to discuss innovation in local government. He shared how to start the process of innovation, the importance of subtraction in processes, and strategies to lead your team in change management. Host: Rafael Baptista

Toyota, Motorola, FedEx — as different as their products may be, they share at least one secret ingredient: an investment in training their employees to become leaders, and to learn critical, creative problem-solving skills. Why, then, doesn't the public sector invest as deeply in supporting the evolution and advancement of its workforce?  This episode welcomes Brian Elms, the CEO and Founder of Change Agents Training, which focuses on creating employee-driven innovation programs around the country. Brian Elms revolutionizes the way governments deliver services, and now is sharing the secret to better customer service in cities. Subscribe to get notified of new episodes every other week from The Philadelphia Citizen.

On this latest episode of How To Really Run A City, Brian Elms joins our two mayors to discuss how he's been able to revolutionize the way governments deliver services to their cities. And also to chat about Mayor Nutter helping the Phillies win the '08 World Series.

Brian Elms, a founding member of Denver's Peak Academy and currently serves as an Innovation Practice Lead at the Change and Innovation Agency. He’s also a published author thanks to his book Peak Performance: How Denver’s Peak Academy is Saving Money, Boosting Morale and Just Maybe Changing the World. (And How You Can, Too!) Learn about the different types of innovation, talking about and defining failure, and overcoming challenges facing innovation teams and leaders.

This is Chapter 18, an additional installment to the Peak Performance book, that takes the form of interview between Peak author Brian Elms and Jordan Dullea, a talent acquisition project manager in HR with the City and County of Denver. Dullea introduces us to the HR mascot: Stampy, an illustrated elephant on brown construction paper with a multicolor patchwork of felt. In 2016, recruiters in the HR department had taken a training at the Denver Peak Academy, a city program that teaches graduates how to save time and money without sacrificing quality. They learn a variety of tools -- often using construction paper, sticky notes and permanent markers -- for mapping out a dysfunctional process and eliminating wasteful steps.    

Brian ElmsPeak Academy trains and coaches employees at all levels to improve the way government works. Through innovation, employees do more with less and enhance the Denver city experience.

This month at the cafe, we’re going be talking about a tool we use every day, but completely miss its role in Process Walks. We’ll find out what paving city roads and fixing Apache helicopter gun turrets have in common.… The post Podcast: Just-In-Time Cafe, Episode 9 – Improving Government Performance Using Lean Six Sigma With Brian Elms From Denver’s Peak Academy appeared first on GoLeanSixSigma.com.

In this special episode of For The Record, Maia Jachimowicz, Vice President of Evidence-Based Policy at Results for America, speaks with Brian Elms and J.B.Wogan about their new book, Peak Performance: How Denver's Peak Academy is saving millions of dollars, boosting morale and just maybe changing the world. (And how you can too!) Elms is the Director of the Peak Academy and Analytics for the City and County of Denver. Wogan is a staff writer for Governing magazine. The book tells the story of a four-year old municipal program that equips frontline government workers with problem-solving skills that they take back to a wide range of agencies, from Animal Protection to Human Services. The result? About 5,000 employees have received Peak Academy training and used their new skills to save Denver more than $15 million.  In the conversation, Jachimowicz, Elms and Wogan discuss:  the origin story of the Peak Academy why innovation isn't government's default setting the need to measure impacts beyond cost savings the importance of empathy in innovation   how Peak might outlast its founders and perpetuate innovation, and why Peak only brings process improvement to offices where it's wanted The book is available on Governing.com and through Amazon.

Meet Santa's Helper, also known as Brian Elms, who volunteers as a well-dressed Santa at children's hospitals and pancake breakfasts. Deacon Jeff and Tom welcome Brian into the Luxurious Corner Booth to discuss the reason he helps Santa, and the many wonderful stories that come with the beard and red suit.