Credentialing Insights: An I.C.E. Podcast

The verdict that emerged from the 2023 Supreme Court (SCOTUS) ruling send vibrations through the world of diversity, equity and inclusion (DEI). This conversation highlights the impact of this decision and the need for continued and increased effort of credentialing practitioners within the DEI space. Speakers: Mark C. Franco, Esq. Julia E. Judish, Esq. Delmar I. Lee, PhD, CDE® Series Description: Credentialing Insights: An I.C.E. Podcast dives into thought-provoking discussions with subject matter experts on the topics that matter most to the credentialing community.

The North American economy has a growing skills gap between skills being demanded by employers and those the workforce can provide. Certification boards are uniquely positioned to champion entry into a field of practice, but first must be prepared to challenge their own structures and processes related to eligibility requirements. This podcast is a thought-provoking call to action for certification bodies to consider how they: Can recognize and promote non-traditional routes of entry to a career; Might leverage their relationships with educational and other institutions to support upskilling/bridging opportunities for faster entry to practice; and Take into account the barriers within one's credentialing body that prevent change. Speakers: Carla Caro, MA, ICE-CCP, ACT Credentialing & Career Services Sandy Greenberg, PhD, ACT Credentialing & Career Services Dana Van Laeys, MA Ed, MLS(ASCP)MBCM, CLS, ICE-Credentialing Specialist, National Center for Competency Testing Series Description: Credentialing Insights: An I.C.E. Podcast dives into thought-provoking discussions with subject matter experts on the topics that matter most to the credentialing community.

In part two of this introduction to quality assurance, Mary Buday continues her conversation with Johnna Gueorguieva PhD, ICE-CCP, CAE, and Todd Galati, CAE about their definitions of quality assurance, how its shaped for their programs and key considerations if your program holds an accreditation to the NCCA Standards or ISO/IEC 17024. Speakers: Mary Buday, National Board for Certification in Hearing Instrument Sciences Todd Galati, CAE, American Council on Exercise Johnna Gueorguieva ICE-CCP, PhD, CAE, Dental Assisting National Board Series Description: Credentialing Insights: An I.C.E. Podcast dives in to thought-provoking discussions with subject matter experts on the topics that matter most to the credentialing community.

Mary Buday, director of certification from the National Board for Certification in Hearing Instrument Sciences, discusses quality assurance with Johnna Gueorguieva PhD, ICE-CCP, CAE, and Todd Galati, CAE. Over the course of two conversations, they define quality assurance and what it looks like in their program. They also discuss considerations if your program holds an accreditation to the NCCA Standards or ISO/IEC 17024 and tips for starting a quality assurance program. Speakers: Mary Buday, National Board for Certification in Hearing Instrument Sciences Todd Galati, CAE, American Council on Exercise Johnna Gueorguieva ICE-CCP, PhD, CAE, Dental Assisting National Board Series Description: Credentialing Insights: An I.C.E. Podcast dives in to thought-provoking discussions with subject matter experts on the topics that matter most to the credentialing community.

Episode Number: 10 Episode Description: Join Jessica Anderson, ICE-CCP, Brett Foley, PhD and Holly Saraullo as they offer their unique perspectives on the key aspects of establishing a credentialing program. Each shares their views on common challenges, finding your target audience and where to go when you get “stuck.” Speakers: Jessica Anderson, ICE-CCP, Data Recognition Corporation Brett P. Foley, PhD, Alpine Testing Solutions Holly Saraullo, Data Recognition Corporation Series Description: Credentialing Insights: An I.C.E. Podcast dives in to thought-provoking discussions with subject matter experts on the topics that matter most to the credentialing community.

Episode Number: 9 Episode Description: Cynthia Allen, ICE-CCP, Jennifer Naughton, MEd, CAE, ICE-CCP, SPHR, and Rachel Roberts, MPH, CHES, weigh in on the strategic decision-making involved in developing a stackable assessment-based credential versus a certification, specifically using the Institute for Healthcare Advancement's (IHA's) Health Literacy Specialist Program as s case study. Speakers: Cynthia Allen, ICE-CCP, SeaCrest Jennifer Naughton, MEd, CAE, ICE-CCP, SPHR, Naughton Consulting, LLC Rachel Roberts, MPH, CHES, Institute for Healthcare Advancement Related Resources: Find additional resources on stackable credentials here: https://www.credentialinginsights.org/Article/5-things-you-should-know-about-stackable-credentials-1 Series Description: Credentialing Insights: An I.C.E. Podcast dives in to thought-provoking discussions with subject matter experts on the topics that matter most to the credentialing community.

Episode Number: 8 Episode Description: Learn about diversity, equity and inclusion (DE&I) initiatives that I.C.E. has recently engaged in, such as the I.C.E. DE&I Statement and the I.C.E. Coffee Chat series. Also hear from two I.C.E. members and how their organizations have approached DE&I, the programs they've implemented and the impact its had so far on their DE&I journey. Speakers: Mark C. Franco, ICE-CCP; Whiteford Taylor & Preston LLP; Vice Chair, I.C.E. DE&I Committee (Host) Todd Galati, MA; American Council on Exercise JoAnne Konick-McMahan, MSN, RN, PCCN-K; ACN Certification Corporation Tracy Lofty, MSA, CAE; International Board of Heart Rhythm Examiners; Chair, I.C.E. DE&I Committee (Host) Related Resources: Find additional I.C.E. DE&I resources here: https://www.credentialingexcellence.org/About/Diversity-Equity-and-Inclusion Series Description: Credentialing Insights: An I.C.E. Podcast dives in to thought-provoking discussions with subject matter experts on the topics that matter most to the credentialing community.

Episode Number: 7 Episode Description: Take a deep dive into the book “Credentialing: Understanding the Problems. Identify the Opportunities. Create the Solutions.” I.C.E. member Carla Caro, MA, chats with authors Michelle Van Noy, PhD, and Paul Gaston, PhD, on topics highlighted in their book, including how credentialing organizations can more effectively partner with academic programs, how community colleges are using credentialing and how apprenticeship programs are gaining in popularity. Speakers: Carla Caro, MA, Program Director, Credentialing Services, ACT (Host) Paul Gaston, PhD, Higher Education Consultant Michelle Van Noy, PhD, Director, Education and Employment Research Center, School of Management and Labor Relations, Rutgers University Related Resources: Credentialing: Understanding the Problems. Identify the Opportunities. Create the Solutions Series Description: Credentialing Insights: An I.C.E. Podcast dives in to thought-provoking discussions with subject matter experts on the topics that matter most to the credentialing community.

Episode Number: 6 Episode Description: What is an assessment-based certificate program and why should it be accredited? Hear from three members of I.C.E.'s Assessment-based Certificate Accreditation Council (ACAC) as they discuss accreditation programs, why it's a good idea to get accredited and what the pitfalls are for many applicants. Speakers: Bobbi Losee Vernon, MA, ICE-CCP, Senior Learning Architect, Global Skills X-Change Fae Mellichamp, Psychometrician, Mellichamp Consulting Heather Rich, MPA, ICE-CCP, Executive Director, American Board of Certification for Gastroenterology Nurses (host) Series Description: Credentialing Insights: An I.C.E. Podcast dives in to thought-provoking discussions with subject matter experts on the topics that matter most to the credentialing community.

Episode Number: 5 Episode Description: What is the Credential As You Go (CAYG) movement? What does it mean to have a lifelong learning orientation to credentialing? What are incremental credentialing concepts? CAYG expert leaders Nan Travers and Holly Zanville answer these questions and chat with I.C.E. Board Member Bill West about what credentialing bodies need to understand about this game changing perspective. Speakers: Nan Travers, PhD, Director for the Center for Leadership in Credentialing Learning, SUNY Empire State College Bill West, MBA, I.C.E. Board Member (host) Holly Zanville, PhD, Research Professor and Co-director of the Program on Skills, Credentials & Workforce Policy, George Washington University Series Description: Credentialing Insights: An I.C.E. Podcast dives in to thought-provoking discussions with subject matter experts on the topics that matter most to the credentialing community.

Episode Number: 4 Episode Description: Do you know how to talk with your employer audience on the importance and value of your certification? Join members of the I.C.E. External Stakeholders Working Group (ESWG) as they share how several credentialing organizations are working with employers to promote the value of certification as well as highlights from the group's 2021 Value of Certification report (case studies on working with employer audiences). Speakers: Stephanie Dille, Chief Marketing Officer, Meazure Learning (host) Danielle Sadighi, BFA, Vice President of Marketing and Sales, American Medical Certification Association Shelby Williamson, MBA, ICE-CCP, Exam Development Manager, National Strength and Conditioning Association Related Resource: The ESWG was charged with creating a resource for the credentialing community that highlighted the attempts (successful or not) by organizations reaching out to the profession's employer stakeholder audience. This task force worked diligently to produce the 2021 Value of Certification report, which consists of case studies on working with employer audiences. Series Description: Credentialing Insights: An I.C.E. Podcast dives in to thought-provoking discussions with subject matter experts on the topics that matter most to the credentialing community.

Episode Number: 3 Episode Description: Technology, the shifting workforce and customer demographics are fueling innovation and altering business conditions. Join Shannon Carter, EdD, CAE, and Dale. R. Cyr, MBA, CAE, in a conversation on how these factors are changing the landscape of credentialing and what we can do to meet the challenges and opportunities they present. Speakers: Shannon Carter, EdD, CAE, Chief Strategy Officer, American College of Veterinary Internal Medicine (host) Dale R. Cyr, MBA, CAE, CEO and Executive Director, Inteleos Series Description: Credentialing Insights: An I.C.E. Podcast dives in to thought-provoking discussions with subject matter experts on the topics that matter most to the credentialing community. This podcast episode transcript can be accessed on the Credentialing Insights page here: https://www.credentialinginsights.org/Article/ice-podcast-episode-3-modernizing-the-credentialing-model-1

Episode Number: 2 Episode Description: Compared to a job analysis, which mainly focuses on developing specifications for an examination, a competency-based program provides a purpose for a credential and describes the level of performance expected. In episode two of Credentialing Insights: An I.C.E. Podcast, Terri Hinkley, EdD, MBA, BScN, RN, CAE (Medical-Surgical Nursing Certification Board), and John Wickett, PhD (Wickett Measurement Services), take a deep dive into competency-based programs, discussing what they can do for your organization and industries as a whole. Speakers: Terri Hinkley, EdD, MBA, BScN, RN, CAE, CEO, Medical-Surgical Nursing Certification Board (moderator) John Wickett, PhD, Principal, Wickett Measurement Services Series Description: Credentialing Insights: An I.C.E. Podcast dives in to thought-provoking discussions with subject matter experts on the topics that matter most to the credentialing community. This podcast episode transcript can be accessed on the Credentialing Insights page here: https://www.credentialinginsights.org/Article/ice-podcast-episode-2-competency-based-credentialing-an-alternative-to-job-analysis-1

Episode Number: 1 Episode Description: Psychometrics spans a wide range of fields — from education and licensure to certifications and certificates. In this episode of Credentialing Insights: An I.C.E. Podcast, Chad Buckendahl, PhD (ACS Ventures), Isabelle Gonthier, PhD (PSI Services) and Amin Saiar, PhD (Board of Pharmacy Specialties) discuss psychometrics from both program and consultant/vender viewpoints, giving insights into what it is, how it can be implemented and how psychometricians can effectively work with stakeholders. Speakers: Chad Buckendahl, PhD, Partner, ACS Ventures (moderator) Isabelle Gonthier, PhD, Senior Vice President, PSI Services LLC Amin Saiar, PhD, Senior Director, Board of Pharmacy Specialties Series Description: Credentialing Insights: An I.C.E. Podcast dives in to thought-provoking discussions with subject matter experts on the topics that matter most to the credentialing community. This podcast episode transcript can be accessed on the Credentialing Insights page here: https://www.credentialinginsights.org/Article/ice-podcast-episode-1-demystifying-psychometrics-1