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Welcome to this episode of Sauna Talk recorded on multiple sauna benches at the Culture of Bathing Sauna Village in New York City. I'll keep this introduction brief as we turn the microphone over to four pillars behind the second annual Culture of Bathing gathering. This year, the gathering was layered adjacent to the opening of New York Cities first sauna village. A village of 15 architecturally-distinct saunas set along the Williamsburg waterfront. Featuring: Mikkel Aaland: The Godfather of Sweat Cosmin-Nicolae Cîrîc: King of the Sauna Experience Robert Hammond: President and Chief Strategy Officer, Therme Group US, United States Adam Bamba Tanaka: Chief Operating Officer, Therme Group US Event Info: Culture of Bathing Sauna Village, New York City NY 15-17 saunas, NEW YORK'S FIRST EVER SAUNA FESTIVAL DOMINO PARK, WILLIAMSBURG FEBRUARY 12 — MARCH 1, 2026 7AM TO 10PM DAILY. More information is here.
Today's episode of the Punk CX podcast features three interviews I recorded whilst at Medallia's Experience event in Las Vegas on the 10th, 11th and 12th February. The interviews are with Sid Banerjee, Chief Strategy Officer at Medallia, Mike Murchison, co-founder and CEO of Ada, and Paloma Paraja, Customer Experience Manager at Santalucia Seguros. We cover the big themes of the conference, the latest developments at Medallia, agentic CX, building an ACX team, the importance of context in empathy and what it takes to deliver an award-winning customer experience. This interview follows on from my recent interview – The dangers of a CCaaS monoculture – Interview with Paul Hughes of Mitel – and is number 574 in the series of interviews with authors and business leaders who are doing great things, providing valuable insights, helping businesses innovate and delivering great service and experience to both their customers and their employees.
Michael Gray is the Chief Strategy and Marketing Officer at Spacial Working. He is based in London, UK. Spacial Working is focused on helping companies to create a flexible work environment that embraces both working from home and working in offices. The aim is to create a flexible arrangement that works well for the company and employees. The media often reports that WFH is finished and most employees are heading back into offices, but the reality is quite different. There is less WFH than during the pandemic period, but it has plateaued and is not dropping much further - so there is much more flexibility today compared to 2019. But many companies still struggle to make it work well so what does Michael advise? https://spacialworking.com/ https://www.linkedin.com/in/michaelgray7/ Summary: In this CX Files episode, Mark Hillary speaks with Michael Gray, Chief Strategy Officer at Spacial Working, about what the pandemic really changed — and what it didn't — in customer experience operations. Gray explains that work-from-home in the contact center industry is not a temporary COVID experiment but part of a much longer evolution enabled by technology and workforce expectations. While some executives continue pushing return-to-office mandates, the evidence shows the future is hybrid: organizations must redesign recruitment, training, management, and performance measurement rather than simply sending agents home with laptops. Flexible working can improve retention and productivity, particularly for parents, carers, and geographically distant employees, but only if supported by proper monitoring, communication structures, and culture. The real challenge for CX leaders is no longer deciding whether remote work works — it is learning how to operationally manage a permanent hybrid workforce. Disclosure: Mark Hillary is a research adviser to Spacial Working
Malcolm kicks off the show with a look at current headlines, including UPS's optimization plan to close 22 sortation centers and the FMCSA's crackdown on CDL non-compliance in Illinois. The segment also highlights rising cargo theft data, noting that California and Texas accounted for 58% of US incidents in 2025. Headlines are followed up with two great interviews. Robert Nathan, Co-founder and CEO of Envoy AI, shares insights from his 20-year career that began in the warehouse and led to building a top-50 freight brokerage. He emphasizes the need for a shift toward human-centric technology, specifically building “carrier copilots” that empower the individual user rather than just the enterprise. Nathan also highlights the reality of systemic margin compression, advising brokerages to prepare for a future where they must operate profitably at margins as low as 7%. Following Nathan, Chris Torrence, Chief Strategy Officer at MapUp, brings a perspective shaped by military logistics and over 25 years in the industry. Torrence argues against the “pressure cooker” mentality of transactional sales, advocating instead for the cultivation of “reputation capital” and long-term relationships. He stresses the importance of personal branding and authenticity, noting that while technology can always be replicated, the trust built through genuine human connection remains the ultimate differentiator in a crowded market. Watch on YouTube Subscribe to the WTT newsletter Apple Podcasts Spotify More FreightWaves Podcasts #WHATTHETRUCK #FreightNews #supplychain Learn more about your ad choices. Visit megaphone.fm/adchoices
Malcolm kicks off the show with a look at current headlines, including UPS's optimization plan to close 22 sortation centers and the FMCSA's crackdown on CDL non-compliance in Illinois. The segment also highlights rising cargo theft data, noting that California and Texas accounted for 58% of US incidents in 2025. Headlines are followed up with two great interviews. Robert Nathan, Co-founder and CEO of Envoy AI, shares insights from his 20-year career that began in the warehouse and led to building a top-50 freight brokerage. He emphasizes the need for a shift toward human-centric technology, specifically building “carrier copilots” that empower the individual user rather than just the enterprise. Nathan also highlights the reality of systemic margin compression, advising brokerages to prepare for a future where they must operate profitably at margins as low as 7%. Following Nathan, Chris Torrence, Chief Strategy Officer at MapUp, brings a perspective shaped by military logistics and over 25 years in the industry. Torrence argues against the “pressure cooker” mentality of transactional sales, advocating instead for the cultivation of “reputation capital” and long-term relationships. He stresses the importance of personal branding and authenticity, noting that while technology can always be replicated, the trust built through genuine human connection remains the ultimate differentiator in a crowded market. Watch on YouTube Subscribe to the WTT newsletter Apple Podcasts Spotify More FreightWaves Podcasts #WHATTHETRUCK #FreightNews #supplychain Learn more about your ad choices. Visit megaphone.fm/adchoices
Jack Lynch, Chief Strategy Officer of Ridgeline, shares how they assist investment managers and how they're implementing AI. In launching ‘Intelligent Operations', they've focused on AI uses in audits, bank communications, and other dense day-to-day tasks; he discusses how they've added oversight to validate the information. “There is so much alpha in being early right now,” he argues, even as he thinks the rest of the industry may be slower on the uptake.======== Schwab Network ========Empowering every investor and trader, every market day.Options involve risks and are not suitable for all investors. Before trading, read the Options Disclosure Document. http://bit.ly/2v9tH6DSubscribe to the Market Minute newsletter - https://schwabnetwork.com/subscribeDownload the iOS app - https://apps.apple.com/us/app/schwab-network/id1460719185Download the Amazon Fire Tv App - https://www.amazon.com/TD-Ameritrade-Network/dp/B07KRD76C7Watch on Sling - https://watch.sling.com/1/asset/191928615bd8d47686f94682aefaa007/watchWatch on Vizio - https://www.vizio.com/en/watchfreeplus-exploreWatch on DistroTV - https://www.distro.tv/live/schwab-network/Follow us on X – https://twitter.com/schwabnetworkFollow us on Facebook – https://www.facebook.com/schwabnetworkFollow us on LinkedIn - https://www.linkedin.com/company/schwab-network/About Schwab Network - https://schwabnetwork.com/about
What do you need to start thinking about before selling your law firm? In this episode, Melissa sits down with Michael DiGennaro, Chief Strategy Officer at Law Practice Exchange, to discuss the crucial factors law firm owners need to consider before selling their practice. Michael shares key insights on how to prepare for a sale, the importance of having the right advisors, and what makes a law firm attractive to potential buyers. You'll hear about the value of understanding your firm's worth, how to find the right match in a buyer, and why the sale of a law firm is more than just a financial transaction. If you're thinking about selling your law firm, this episode offers valuable advice on how to approach the process strategically. You'll get a better sense of what steps to take to set yourself up for success when you eventually exit, and why it's important to plan ahead well in advance. Let's talk! If you are a law firm owner looking to talk with us about partnering on your personal and professional growth, book a short, free, no-pressure call with Melissa here: https://velocitywork.com/calendar Get full show notes, transcript, and more information here: https://www.velocitywork.com/349 Watch this episode on YouTube: https://youtube.com/@velocitywork Monday Map / Friday Wrap: https://www.velocitywork.com/monday-map
In this Bright Spots in Healthcare episode, Medicare Advantage leaders confront a hard truth: high activity does not guarantee high impact. As Stars cut points rise and margins tighten, traditional segmentation and broad outreach strategies are no longer sufficient. This discussion explores how leading plans are shifting from static stratification to dynamic signal monitoring, identifying which members are realistically movable, and embedding behavioral intelligence directly into operational workflows. The focus is not on doing more. It is on doing what measurably drives lift. Our guests include: Amin Serehali, Chief Data and Analytics Officer, Independent Health Mike Leiper, Director of Government Quality Programs, Highmark Brendan Generelli, Director of Medicare Stars and Quality, Johns Hopkins Health Plans David Burianek, Chief Strategy Officer for Health Plans, MedOrion Together, they explore: How plans are distinguishing between theoretical risk and practical movability, concentrating outreach on members whose behavior can realistically change within a defined window. How leading organizations are integrating claims, pharmacy, grievance, complaint, and social drivers data with behavioral science modeling to move beyond rules based campaigns. Why simultaneous pressure across HEDIS, CAHPS, and Part D often reflects fragmentation in engagement strategy rather than isolated measure failures. How targeted pilots within defined populations create clarity before scaling enterprise wide changes. Why timing is emerging as a strategic lever, with continuous signal monitoring replacing annual segmentation refresh cycles. How embedding intelligence into frontline workflows improves alignment between engagement effort and measurable Stars influence. Panelist Bios: https://www.brightspotsinhealthcare.com/events/beyond-segmentation-how-medicare-advantage-engagement-is-being-rebuilt/ Download the Episode Guide: Get key takeaways and expert highlights to help you apply lessons from the episode. https://www.brightspotsinhealthcare.com/wp-content/uploads/2026/02/Updated-Episode-Guide-Beyond-Segmentation.docx.pdf Key Insights Summary: Find the top six strategic insights from the discussion, including detailed speaker takeaways and moderator notes. https://www.brightspotsinhealthcare.com/wp-content/uploads/2026/02/Key-Takeaways-Beyond-Segmentation-2.12.26.docx.pdf Resources: Companion Brief: From Segmentation to Signals This companion brief expands on the behavioral intelligence framework discussed in the episode, outlining how health plans can identify movable phenotypes, align engagement timing with readiness signals, and measure causal lift against specific Stars drivers. Inside you will find insights on: Shifting from annual risk stratification to continuous behavioral signal monitoring Identifying members whose behavior is realistically influenceable within a defined measurement window Reducing wasted outreach and improving ROI through precision targeting Embedding intelligence into operational workflows rather than post hoc reporting To request your copy, email nroberts@brightspotsventures.com. Thank You to Our Episode Partner, MedOrion: Medorion partners with Medicare Advantage plans to integrate behavioral science and advanced analytics into engagement strategy. By layering behavioral phenotyping onto clinical and utilization data, Medorion helps plans identify which members are movable, optimize outreach timing, and improve measurable Stars performance. Learn more at https://medorion.com/. Schedule a Conversation with MedOrion: To explore how behavioral intelligence can strengthen your engagement strategy and improve measurable lift across HEDIS, CAHPS, and Part D, reach out to nroberts@brightspotsventures.com to schedule a discussion with David Burianek and the Medorion team. About Bright Spots Ventures: Bright Spots Ventures helps healthcare leaders separate signal from noise and accelerate the adoption of what works. We bring health plan, provider, and innovation leaders together through curated content and high-trust convenings to build meaningful relationships and turn insight into action. Explore our podcast at www.brightspotsinhealthcare.com.
Angela Tangas, the new Global Oliver CEO and The Brandtech Group's Chief Strategy Officer, and Jack Smyth, Brandtech and Jellyfish's Country Lead in Australia, discuss the transformative impact of agentic AI on marketing. We explore the definition of agentic AI, its applications in real-world marketing scenarios, and the benefits it brings to efficiency and decision-making. The conversation also delves into the importance of building consumer trust in AI, the evolving landscape of branding, and the role of creativity in the age of AI. Additionally, they discuss how organizations can attract and retain talent in this new environment and provide methodologies for implementing AI effectively in marketing strategies. If last year was the year when Generative AI took centre stage with some high-profile brand film productions, then this year is looking to be the year of the agents. Agentic AI is not just the hot topic; it is driving brand transformations as the new operating system for brands, for creativity, for growth and for talent attraction and retention. Listen on Apple: https://podcasts.apple.com/au/podcast/managing-marketing/id1018735190 Listen on Spotify: https://open.spotify.com/show/75mJ4Gt6MWzFWvmd3A64XW?si=a3b63c66ab6e4934 Listen on Stitcher: https://www.stitcher.com/show/managing-marketing Listen on Podbean: https://managingmarketing.podbean.com/ For more episodes of TrinityP3's Managing Marketing podcast, visit https://www.trinityp3.com/managing-marketing-podcasts/ Recorded on RiversideFM and edited, mixed and managed by JML Audio with thanks to Jared Lattouf.
Steven Forth is a pricing strategist and AI innovator with decades of experience building value-based pricing models. As the founder of Value IQ, he blends rigorous pricing theory with emerging AI applications—often pushing the boundaries of how pricing professionals think about data, modeling, and buyer behavior. In this episode, Mark and Steven step into another live debate aka 'intellectual challenge' about AI-generated synthetic data with real pushback, not polite agreement. They challenge whether synthetic data is a breakthrough for pricing or just smarter-looking "fake data" that distances us from buyers. What unfolds is an unscripted stress test of the idea itself, and it ends with a surprisingly human conclusion you should definitely listen to. What You'll Learn in This Episode: What synthetic data actually is—and how it differs from simply "making up numbers." Where synthetic data becomes dangerous, especially when assumptions about buyer behavior go untested. Why even the most advanced AI modeling cannot replace direct conversations with buyers. "Go out and talk to buyers and understand their buying process." – Steven Forth Topics Covered: 00:00 – Why synthetic data is suddenly a pricing topic. Steven introduces Value IQ and the idea behind AI-generated pricing intelligence. The setup: why synthetic data is gaining attention—and why Mark is skeptical from the start. 03:45 – What is synthetic data (without the buzzwords)? A plain-language definition of synthetic data and how it differs from CRM or ERP history. Why backward-looking data limits pricing strategy. 06:30 – The "fake data" objection. Mark challenges the idea head-on: Isn't this just inventing numbers? A sharp exchange on statistical misuse, p-values, and the danger of generating data that simply confirms what you want to see. 09:30 – Interpolation vs. extrapolation in pricing models. Why most pricing data isn't normally distributed. Discussion of fat tails, clustering, segmentation signals, and what synthetic data might distort—or reveal. 12:30 – The three types of synthetic data. Steven outlines three practical applications. (1) AI-generated buyer simulations. (2) Stress-testing value and pricing models. (3) Modeling competitive and economic scenarios. This is where the conversation moves from theory to use cases. 16:30 – Can AI predict buyer behavior? Mark pushes the core issue: pricing changes behavior. So how can synthetic data anticipate it? A discussion about assumptions, validation, and ground truth. 20:00 – A practical example: AI-driven Van Westendorp studies. A concrete scenario: simulate 100 real buyers, test pricing sensitivity, validate with actual survey data, and refine the model. A tangible way to experiment responsibly. 23:30 – The risk: Are we moving further from real buyers? The philosophical tension of the episode. Does synthetic data create insight—or another buffer between pricing teams and customers? 26:30 – The surprisingly human conclusion. After 25 minutes of AI debate, Steven's final advice is simple and grounded: talk to buyers and understand their buying process. 29:00 – Closing thoughts and where to connect. How to reach Steven and Mark—and a final reminder that AI is a tool, not a substitute for customer insight. Key Takeaway: "Synthetic data is data that is generated for you by your AI." – Steven Forth "With synthetic data, you can explore scenarios that do not yet exist or parts of the market you do not yet touch." – Steven Forth People and Resources Mentioned: Craig Zawada – Former McKinsey partner, co-creator of the pocket price waterfall; now Chief Strategy Officer at PROS Benoit Mandelbrot – Referenced in the discussion about fat-tailed distributions and why pricing data is often not normally distributed. Pocket Price Waterfall – A pricing analytics framework originally developed at McKinsey. Van Westendorp Price Sensitivity Meter – Used as a practical example of how synthetic data could simulate buyer responses. Conjoint Analysis – Discussed as a potential future application for synthetic respondents. Bayesian Updating / Bayesian Statistics – Mentioned as a way to iteratively improve models by aligning synthetic data with real-world results. Interpolation vs. Extrapolation – Statistical concepts debated in the context of synthetic modeling. Normal vs. Fat-Tailed Distributions – Discussion on why pricing data often violates normal distribution assumptions. Connect with Steven Forth: LinkedIn: https://www.linkedin.com/in/stevenforth/ Email: steven@valueiq.ai Subscribe to Steven's Substack: Synthetic data in pricing: https://pricinginnovation.substack.com/p/synthetic-data-in-pricing Connect with Mark Stiving: LinkedIn: https://www.linkedin.com/in/stiving/ Email: mark@impactpricing.com
In this episode of 'Loud and Clear,' Francisco Cardenas welcomes Omar Quiñones, the new Chief Strategy Officer at Lerma. Omar's extensive background spans from the field of psychology to the marketing realm, having held significant roles at major agencies like the Vidal Partnership, Crispin Porter + Bogusky, and Anomaly. He discusses the importance of empathy and curiosity in strategy, the necessity of honest and relatable brand communications, and the challenges of integrating data and AI in decision-making. In order for brands to build genuine relationships with their audiences, Omar advocates for aligning on cultural values and community needs. Hear how Omar's personal journey and diverse experiences shape his strategic approach to driving Lerma's future with a proactive, culturally attuned, and innovative vision.Guest: Faith Vernick, Executive Vice President and Head of Media Partnerships at BursonProducers: Victor Cornejo Tell Me More Studios & Pranav Kumar at LERMA/Host: Francisco Cardenas, Executive Director, Brand Integration at LERMA/
Welcome to the Charismatic Leader Podcast. In this episode, Brett McDermott sits down with Ron Tite, founder and Chief Strategy Officer of Church+State, one of Canada's fastest‑growing agencies helping brands navigate the intersection of advertising and authentic content. Ron is also a globally recognized keynote speaker known for his sharp insights on leadership, creativity, and communication.Together, Brett and Ron dive into his Think, Do, Say framework—a practical tool for leaders to align beliefs, actions, and communication. They explore why authenticity isn't about perfection, but about being comfortable with your imperfections, and how leaders can avoid the “stock photo” version of leadership that erodes trust. Ron also shares how leaders can balance efficiency with creativity, turn complex data into compelling stories, and reignite disengaged teams by asking the right questions.This conversation is packed with actionable insights for leaders who want to inspire trust, foster innovation, and communicate with genuine impact.Key TakeawaysThe Think, Do, Say framework for aligning purpose, action, and communicationWhy authenticity means being comfortable with imperfectionsHow to balance assembly‑line efficiency with creative “concept car” innovationTurning data into stories that inspire action, not overwhelmPractical questions leaders can ask to re‑energize disengaged teams
Dr. John Scott, Member of the Executive Committee, Chief Strategy Officer, and Co-founder of Innventure, an industrial growth conglomerate that delivers early-stage growth with late-stage … Read more The post The Trillion-Dollar Gap: How Innventure Commercializes Global R&D with John Scott appeared first on Top Entrepreneurs Podcast | Enterprise Podcast Network.
This interview is disseminated on behalf of Humanoid Global. Humanoid Global (CSE: ROBO | OTC: RBOHF | FRA: 0XM1) aims to provide diversified exposure to humanoid robotics and embodied AI as robots transition from labs to factories, warehouses, and eventually homes.We sit down with CEO Shahab Samimi and Marc Theermann, Chief Strategy Officer at Boston Dynamics and a Technical Advisor at Humanoid Global, to explore the rapid evolution of humanoid robotics and physical AI. The interview covers Humanoid Global's investment strategy, the distinction between humanoid and task-specific robots, the global labor shortage, scaling challenges in robotics, and what separates viable commercial platforms from early-stage prototypes.Learn more: https://www.humanoidglobal.aiWatch the full YouTube interview here: https://youtu.be/jVlVx2F2g0o?si=O0sxmywmeGOG8BXqAnd follow us to stay updated: https://www.youtube.com/@GlobalOneMedia
The Herle Burly was created by Air Quotes Media with support from our presenting sponsor TELUS, as well as CN Rail, Bruce Power, AltaGas, and Fidelity Investments Canada.Greetings, you curiouser and curiouser Herle Burly-ites! Fred DeLorey is here!For those who may not know, Fred was the National Campaign Manager for Erin O'Toole in 2021. Before that the Director of Field Operations for Ontario Premier Doug Ford. And he's a former Director of Political Operations for Stephen Harper. As well as Director of Comms and National Spokesperson. Today, he's Chair and Chief Strategy Officer at NorthStar Public Affairs.So, with that kind of CCV ... Conservative Curriculum Vitae ... we're going to get an operative's perspective on the mood and moves of Canada's Conservatives, campaigning against Carney, referendums in Alberta and Quebec – lots more.Thank you for joining us on #TheHerleBurly podcast. Please take a moment to give us a rating and review on iTunes, Spotify, Stitcher, Google Podcasts or your favourite podcast app.Watch episodes of The Herle Burly via Air Quotes Media on YouTube.The sponsored ads contained in the podcast are the expressed views of the sponsor and not those of the publisher.
Russia has ordered a block on WhatsApp, as the Kremlin continues to tighten restrictions on foreign messaging platforms and digital communications. Also, China is heading into the Lunar New Year holiday after a turbulent period in its trade relationship with the United States. Despite tensions, Beijing says it's striking deals across Europe, India, Africa and South America. We hear from Rutie Zhang, Chief Strategy Officer at China Minmetal Futures in Shanghai, on what's really driving the numbers.And Irish artists could soon receive a weekly payment worth about three hundred and eighty dollars, under a new government scheme designed to support creative work.Presenter: Leanna Byrne Producer: David Cann Editor: Stephen Ryan
Higher education's reputation is being shaped by a familiar set of headlines: rising costs, political pressure, campus conflict, layoffs, and closures. It's the story we keep hearing, and it's loud.But in this episode, we ask: is that the story most people actually believe?In the first episode of this five-part Pulse Check series, host Day Kibilds is joined by Doug Edwards, Chief Strategy Officer at Ologie, and Dr. Cassie Dutton, Research Director at Ologie, to introduce The Reputation Rethink, Ologie's national study on public perception of higher education.Together, they define what “reputation” really means in this research, explain who was included and why, and share the study's most encouraging (and challenging) insight: people believe colleges and universities contribute real value to society beyond educating students, but they struggle to see that impact in their everyday lives. This episode sets the foundation for the five specific areas institutions can address to close that gap and reconnect with the public.Host - Dayana Kibilds (LinkedIn)With 15 years of experience, Dayana Kibilds has led award-winning work with universities around the world. An international keynote speaker and one of London, Ontario's 20 Under 40, she is known for making complex ideas clear, practical, and possible. She loves to teach and share what she knows through her email book Mailed It!, as well as through her workshops, courses, her work with young professionals at the Council for Advancement and Support of Education's Summer Institutes, and her weekly newsletter. A lifelong immigrant who grew up in six countries, Day is now happily Canadian and lives with her husband, Bruno, and son, Romeo.Guest - Doug Edwards (LinkedIn)Doug is a seasoned professional who's dedicated his career to helping brands do more good for the world. With 20 years of experience across healthcare, education, cultural institutions, and non-profits, Doug helps senior leaders and marketing teams navigate their toughest brand related challenges. He thrives at the intersection of strategy, creativity, and design and currently serves as the Chief Strategy Officer at Ologie where he leads the research and strategy team. Guest - Cassie Dutton, PhD (LinkedIn)Cassie brings a unique perspective to her work, combining 10+ years of academic research and consumer insights experience. She's conducted academic research on the immigrant experience, veterans perspectives on social issues, and public policy and worked with strategists and consumers at some of the world's largest brands. What ties this all together? A real passion for utilizing data to tell stories and get to the “so what.” As a qualitative and quantitative researcher, Cassie loves finding just the right methods and approach to get at the heart of a question. When she's not drafting research design, analyzing data, or moderating, you can find Cassie at her local independent bookstore or stamping her passport on an international adventure. - - - -Connect With Our Host:Mallory Willsea https://www.linkedin.com/in/mallorywillsea/https://twitter.com/mallorywillseaAbout The Enrollify Podcast Network:The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you'll like other Enrollify shows too!Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Apple PhoneSuperBowl. Bad BunnyJETS:Two B-1B Lancer bombers. two F-15C Eagles, two F/A-18E Super Hornets, and two F-35C Lightning Linday Vonn - Torn ACL. MarketsVOO and Tech still near all-time highs.Bitcoin down 45%. Spotify up 15% today. Still 40% off high. 98B market cap. SpaceX Acquired XAICurrent valuation. $250 and $1t. Elon on the Pivot to Moon as opposed to Mars now. Elon MuskGreat interview with 10000 Starship launches annually. Low rate compared to airplanes.Merger with TeslaSpaceX and XaI merged. Presumably Elon has super voting control. Now SpaceXaI will acquire $TLSA at a premium (~30%). They're similarly valued at ~$1.5T each. AND I think/hope Elon also offers an "allocation" of pre-IPO shares to Long-term Tesla shareholders (maybe > 3 years).TeslaNetflixTed Sarandos testimony. 80% of HBO subscribers are Netflix subscribers. YouTube is #1 viewing platform. Rights to Oscars, NFL, etc… Netflix is 9% of viewing and with Warner 10%? Wow! Chief Strategy Officer at Warner. Senator Hawley is a terrible Senator! Play Union Commitment53.28. Sexually inappropriate trans characters. What % of Netflix employees donate $'s to what party? 1.07.03 Why give Netflix the power to promote more woke shit!? Must Play. Wokest content in the world.
MVP Tom Arbuthnot shares all the latest Microsoft Teams and Copilot news and announcements in less than 15 minutes for February 2026.Many thanks to Neat for their continued support.PowerPoint DeckEnhanced M365 Copilot MemoryCopilot Chat (free) in Outlook with all emails and CalendarIlya Bukshteyn's ISE keynoteMicrosoft Teams Licensing Changes April 2026Places Roadmap UpdatesExpress voice enrolmentMeet App Becomes Events AppTeams Live Events and API are retiringMultiple phone numbers on Teams Phone DevicesTransitioning Teams Android Device ManagementEventsUseful Links:Briefings:Real AI Use Cases in the Contact Centre with Luware Nimbus - Costs, Risks and Benefits - Marcel Gaufroid, Head of Sales – EU, at LuwareMicrosoft Places in 2026: APIs, Desk Booking, and Copilot Context - Brennan McReynolds, Product Strategy Lead for Microsoft PlacesPure IP's Platform Strategy that Simplifies Enterprise Communications - Adnon Dow, Chief Strategy Officer at Pure IPAI Voice Agents - Sean Keegan, Developer Evangelist for Azure Communication Services at MicrosoftTeams Insider PodcastsThe role AV Distribution play in Microsoft Teams Rooms with Jenny Hicks, Technical Director at Midwich UKLogitech's New Rally AI Cameras and Multi-Camera Microsoft Teams Rooms with Henry Levak, VP of Product for Logitech for BusinessMicrosoft Places in 2026: APIs, Desk Booking, and Copilot Context Brennan McReynolds, Product Strategy Lead for Microsoft PlacesMicrosoft Teams Rooms and Phone Journey at Toyota Financial Services JT Elliott, Unified Communications and Collaboration Manager, at Toyota Financial Services
This episode covers:Why symptoms like weight changes, hormone shifts, low energy, mood changes, and metabolic issues are rarely isolated problems. Denise also shares why she believes there's no such thing as “mental health” versus “physical health”—just health—and why removing pressure and perfection can be one of the most healing steps people take.With over three decades of experience in healthcare as a physician, CEO and Chief Strategy Officer, Denise S. Brown, MD is a transformative leader who helps women in business learn how to prioritize and avoid maternal overwhelm. A thought leader in self-care activities for women, she brings her expertise to books for successful women.Links mentioned during this episode:Dr. Brown's Book, The Fairy God Doctor's Guide to a Good Life: https://amzn.to/45xQ48AFree Initial Consultation with Dr. Megan: https://p.bttr.to/3a9lfYkLyons' Share Instagram: www.instagram.com/thelyonsshareJoin Megan's newsletter: www.thelyonsshare.org/newsletter
Vet Tix provides free tickets to sporting events, concerts, performing arts, educational, and family activities to service members, veterans, and Gold Star Families, giving them positive family and life experiences during and after their years of service to our country. Learn more about Vet Tix and the work that they do to support our military and veteran families on this week's Soldier for Life Podcast as we sit down with Steve Weintraub, the Chief Strategy Officer for Vet Tix.
Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we unpack how public opinion and market research help businesses understand the real motivations behind consumer behavior and stay relevant in a shifting economic landscape.Our guest is Dan Arnold, Chief Strategy Officer at Pollara Strategic Insights. With extensive experience in economic polling, political research, and consumer sentiment analysis, Dan shares how SMEs can use research tools once reserved for large organizations to sharpen strategy, assess sustainability perceptions, and plan with confidence for 2026.Key Highlights2026 Economic Mood: How Canadians feel about finances and what it means for SME decision making. Polling vs Focus Groups: When to use each research method and why it matters. SME Market Insight: How small businesses can use research to validate products and messaging. Sustainability Findings: What recent SME polling reveals about ROI and perception gaps. Pollara Substack: Why Pollara launched a new platform for economic and public insight.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
In this episode of The Sunday Roast, Phil Carroll, Kevin Hornsby, and Charles Archer break down the key political, macro, and market stories shaping the week.The team discusses rising political pressure in the UK, US monetary policy uncertainty, interest rate expectations, and the impact these themes are having across equities, commodities, and crypto markets.The show features in-depth interviews with Zenith Energy, covering progress across solar, uranium, and strategic energy assets in Europe, and Hamak Strategy, exploring its hybrid approach to West African gold exploration alongside a Bitcoin and physical gold treasury strategy.The episode wraps up with movers and shakers from the markets, standout small-cap performances, commentary on gold, silver, Bitcoin, and mining equities, plus a look ahead to the key trends and catalysts investors are watching.00:00 - 00:10:21 Weekly News Roundup00:10:21 #ZEN Interview00:34:14 #HAMA Interview00:57:59 #ORM 00:58:14 #IMC00:59:24 #TUN 01:03:39 #MILA 01:05:22 #ATN 01:06:01 #SWC 01:14:33 #DGQ 01:19:17 #UOG 01:22:03 #ALRT 01:22:55 #XTR Disclaimer & Declaration of InterestThis podcast may contain paid promotions, including but not limited to sponsorships, endorsements, or affiliate partnerships. The information, investment views, and recommendations provided are for general informational purposes only and should not be construed as a solicitation to buy or sell any financial products related to the companies discussed. Any opinions or comments are made to the best of the knowledge and belief of the commentators; however, no responsibility is accepted for actions based on such opinions or comments. The commentators may or may not hold investments in the companies under discussion. Listeners are encouraged to perform their own research and consult with a licensed professional before making any financial decisions based on the content of this podcast.
In this episode, Brad Hibbert (COO & Chief Strategy Officer at Brinqa) joins Ashish to explain why traditional risk-based vulnerability management (RBVM) is no longer enough in a cloud-first world .We explore the evolution from simple patch management to Exposure Management a holistic approach that sits above your security tools to connect infrastructure, code, and cloud risks to actual business impact . Brad breaks down the critical difference between a "Risk Owner" (the service owner) and a "Remediation Owner" (the team fixing the bug) and why this distinction solves the "who fixes this?" problem .This conversation covers practical steps to uplift your VM program, how AI is helping prioritize the noise , and why compliance often just "proves activity" rather than reducing real risk . Whether you're drowning in Jira tickets or trying to automate remediation, this episode provides a roadmap for modernizing your security postureGuest Socials - Brad's LinkedinPodcast Twitter - @CloudSecPod If you want to watch videos of this LIVE STREAMED episode and past episodes - Check out our other Cloud Security Social Channels:-Cloud Security Podcast- Youtube- Cloud Security Newsletter If you are interested in AI Security, you can check out our sister podcast - AI Security PodcastQuestions asked:(00:00) Introduction(02:50) Who is Brad Hibbert? (Brinqa)(04:55) The Evolution: From Scanning Servers to Cloud Complexity (06:50) What is Risk-Based Vulnerability Management? (08:50) Risk Owners vs. Remediation Owners: Who Fixes What? (12:00) How AI is Changing Vulnerability Management (15:20) Defining Exposure Management: Moving Beyond the Tools (18:30) The Challenge of "Data Inconsistency" Between Tools (22:30) Readiness Check: Are You Ready for Exposure Management? (25:10) Automated Remediation: Is "Zero Tickets" Possible? (28:40) Compliance vs. Risk: Why "Activity" isn't "Impact" (31:30) Maturity Milestones for Exposure Management (36:50) Fun Questions: Golf, Turkish Kebabs & Friendships
Desmond Patton is the 31st PIK University Professor at the University of Pennsylvania, with joint appointments in the School of Social Policy & Practice and the Annenberg School for Communication, where he is the Waldo E Johnson Jr. Professor of Communication. He also holds secondary appointments in the Department of Psychiatry at Children's Hospital of Philadelphia & Perelman School of Medicine. He is founding director of SAFElab, founding faculty director of the Penn Center for Inclusive Innovation & Technology, and Chief Strategy Officer for the School of Social Policy & Practice.Professor Patton's groundbreaking research examines the relationship between social media and gun violence, grief, and loss, focusing on how online communities influence offline behavior. His work has made him the most cited and widely recognized scholar in this critical area of social science. Early research focused on detecting trauma and preventing violence on social media has evolved into broader investigations of language analysis and algorithmic bias in artificial intelligence. He currently serves as a member of Spotify's Safety Advisory Council, the Ethics and Equity Advisory Council (EEAC) at Axon, TikTok's U.S. Content Advisory Council, and is a trusted advisor to several AI startups.As a social work scientist, Patton identified that traditional data science methods often fail to capture the cultural and linguistic nuances of predominantly Black and Hispanic youth. In response, he developed the Contextual Analysis of Social Media (CASM) framework, which integrates culture, context, and inclusion into machine learning and computer vision analysis. He is also pioneering a new research agenda on joy, developing a practical and theoretical framework for integrating joy into AI model development as a tool for equity, imagination, and human connection.Dr. Patton is a member of the National Academy of Medicine, an Obama Foundation USA Leader, a Mozilla Rise 25 Change Agent, a Presidential Leadership Scholar, and one of RockHealth's Top 50 in Digital Health.Links:https://sp2.upenn.edu/person/desmond-upton-patton/https://bsky.app/profile/did:plc:dxheqqkccc6z5kqgw34shta7https://www.linkedin.com/in/desmond-patton-49a7b59/ Hosted on Acast. See acast.com/privacy for more information.
The retirement industry has changed, and advisors are feeling it. In this episode, Tom and Nicholas Ross, Chief Strategy Officer at FIG, explore how the post-pandemic reset has reshaped the financial advice industry. They explore why traditional business models eventually plateau, how client expectations have evolved, and why advisors are increasingly stepping into the role of a wealth counselor. Here's some of what we discuss in this episode:
Lionsgate appoints Kathleen Grace as its first Chief AI Officer to integrate AI technology into filmmaking. Grace will report to CEO Jon Feltheimer and collaborate with Vice Chairman Michael Burns to support filmmakers, improve production efficiencies, and protect intellectual property. Lionsgate partners with Runway to develop a proprietary AI model for filmmakers. Grace's previous roles include Chief Strategy Officer at Vermillio and leadership positions at New Form and YouTube's global Spaces initiative.Learn more on this news by visiting us at: https://greyjournal.net/news/ Hosted on Acast. See acast.com/privacy for more information.
In this podcast episode, Dr. Jonathan H. Westover talks with Ashlie Marshall about the importance of empathetic leadership in the modern world of work. Ashlie Marshall is a results-driven Chief Strategy Officer at Tier Level who transforms digital marketing challenges into growth opportunities. Since joining the company in 2018, she rapidly advanced from Account Manager to CSO through her exceptional ability to build client relationships and deliver measurable business outcomes. In her current role, Ashlie collaborates with business owners to develop customized digital marketing strategies that align with their organizational culture while driving revenue growth. She simultaneously leads Tier Level's strategic initiatives, establishing infrastructure that positions the company as an industry leader. Ashlie's professional journey reflects her determination to overcome obstacles and help others succeed. Her balanced perspective as a strategist, marketing professional, team leader, wife, and mother informs her holistic approach to business challenges. Through authentic partnerships and forward-thinking leadership, Ashlie continues to create meaningful impact for clients and colleagues alike. Check out all of the podcasts in the HCI Podcast Network!
Investor Fuel Real Estate Investing Mastermind - Audio Version
In this episode, Dylan Silver interviews RJ Fishman, the Chief Strategy Officer at Artanis Capital, who shares insights into the evolving landscape of housing, particularly focusing on manufactured and modular homes. RJ discusses the challenges of home ownership in the current market, emphasizing the need for affordable housing solutions. He explains the differences between manufactured and modular homes, highlighting how modular homes can be built to higher standards and at a significantly lower cost, making them an attractive option for first-time homeowners. RJ also addresses the pushback from municipalities regarding zoning and the misconceptions surrounding modular homes, advocating for a shift in perception to embrace these innovative housing solutions. Professional Real Estate Investors - How we can help you: Investor Fuel Mastermind: Learn more about the Investor Fuel Mastermind, including 100% deal financing, massive discounts from vendors and sponsors you're already using, our world class community of over 150 members, and SO much more here: http://www.investorfuel.com/apply Investor Machine Marketing Partnership: Are you looking for consistent, high quality lead generation? Investor Machine is America's #1 lead generation service professional investors. Investor Machine provides true 'white glove' support to help you build the perfect marketing plan, then we'll execute it for you…talking and working together on an ongoing basis to help you hit YOUR goals! Learn more here: http://www.investormachine.com Coaching with Mike Hambright: Interested in 1 on 1 coaching with Mike Hambright? Mike coaches entrepreneurs looking to level up, build coaching or service based businesses (Mike runs multiple 7 and 8 figure a year businesses), building a coaching program and more. Learn more here: https://investorfuel.com/coachingwithmike Attend a Vacation/Mastermind Retreat with Mike Hambright: Interested in joining a "mini-mastermind" with Mike and his private clients on an upcoming "Retreat", either at locations like Cabo San Lucas, Napa, Park City ski trip, Yellowstone, or even at Mike's East Texas "Big H Ranch"? Learn more here: http://www.investorfuel.com/retreat Property Insurance: Join the largest and most investor friendly property insurance provider in 2 minutes. Free to join, and insure all your flips and rentals within minutes! There is NO easier insurance provider on the planet (turn insurance on or off in 1 minute without talking to anyone!), and there's no 15-30% agent mark up through this platform! Register here: https://myinvestorinsurance.com/ New Real Estate Investors - How we can work together: Investor Fuel Club (Coaching and Deal Partner Community): Looking to kickstart your real estate investing career? Join our one of a kind Coaching Community, Investor Fuel Club, where you'll get trained by some of the best real estate investors in America, and partner with them on deals! You don't need $ for deals…we'll partner with you and hold your hand along the way! Learn More here: http://www.investorfuel.com/club —--------------------
We wrap up Setting Course 2026 this week with part two of our conversation with Robert Friedland and Jeff Currie. Robert is Executive Co-Chairman of Ivanhoe Mines and Co-Founder, Chairman, and CEO of I-Pulse. Jeff Currie is Chief Strategy Officer of Energy Pathways at Carlyle. David Greely sits down with Robert and Jeff to discuss what's happening at Davos, what the revenge of the miners and the real economy means for copper and other commodity prices, and the other big themes that Jeff is seeing for 2026 and beyond. We'll pick up with last week's conversation as Jeff discusses how the need to build out infrastructure for AI data centers is leading traditionally asset-light big tech companies to become asset-heavy.
It might be the biggest week in Dhar Mann's history.From signing a massive 40-film deal with Fox to partnering with the NFL as their Chief Kindness Officer, Dhar Mann is rewriting the rules of the creator economy. In this episode, we sit down with Ross Habif, Chief Strategy Officer at Dhar Mann Studios, to break down exactly how these deals happened and what they mean for the future of vertical cinema.We also cover the other massive headlines from the week including the sale of TikTok's US operations to Oracle, Khaby Lame's exit, and how creators are taking over off Broadway.What we cover:-- The "Crazy Week" Explained: Inside the 40-film deal with Fox & Holywater.-- NFL x Dhar Mann: What a "Chief Kindness Officer" actually does.-- Strategy Deep Dive: Why Dhar Mann chose Fox-- TikTok's New Owner: What the Oracle sale means for your algorithm.-- The Creator (on) Stage: Madison Weaver on bringing creators to Broadway.00:00 Intro: Super Bowl Plans & Football Banter 01:20 MrBeast x Salesforce: The "Build in Public" Super Bowl Ad 03:59 The Evolution of "Making Of" Content (Project Greenlight to YouTube) 07:47 Breaking: TikTok US Operations Sold to Oracle 10:53 What Beijing Still Controls (Algorithms & Ads) 11:52 Is the New "US TikTok" Suppressing Content? 17:00 Google & Meta Go on Trial for Child Safety 18:25 Interview: Ross Habif (Dhar Mann Studios) 18:43 Inside the 40-Film Deal with Fox & Holywater 24:44 Retaining 100% Creative Autonomy 25:04 Dhar Mann: The NFL's "Chief Kindness Officer" 26:47 Interview: Madison Weaver (The Creator Society) 27:25 From TikTok to Off-Broadway: The Story of "11 to Midnight" 34:11 Khaby Lame's $975 Million Business MoveCreator Upload is your creator economy podcast, hosted by Lauren Schnipper and Joshua Cohen.Follow Lauren: https://www.linkedin.com/in/schnipper/Follow Josh: https://www.linkedin.com/in/joshuajcohen/Original music by London Bridge: https://www.instagram.com/londonbridgemusic/Edited and produced by Adam Conner: https://www.linkedin.com/in/adamonbrand
What does strategy really look like inside a construction firm that wants to grow on purpose, not by accident? In this episode of the PSM Show, host Damion Morris talks with James Hatch, Chief Strategy Officer at Kovac Building Enclosures, one of the top glazing contractors in the country. James shares how his path through architecture, estimating, finance, and business development shaped the way he leads strategy today – and why he sees the CSO as the "agent of change" inside the firm. They dig into what it takes to keep the "periscope above the water," choose the right pursuits, and build a culture that supports change instead of resisting it. Along the way, James talks candidly about Kovac's shift from private equity to employee ownership, why authenticity matters more than polish, and what emerging leaders should practice now if they are drawn to the work of strategy.
About the Lecture: This lecture will discuss the dangers that advanced AI would pose to the United States, the world, and humanity if developed and deployed without proper safeguards. These dangers would include its impact on our economy, geopolitical relations, and our national security. About the Speaker: Brendan Steinhauser is a Partner with Steinhauser Strategies, a public affairs firm based in Austin, Texas. He graduated Phi Beta Kappa with a B.A. in Government from The University of Texas in 2004 and earned his M.A. in Statecraft and International Affairs from The Institute of World Politics in 2013. Brendan served as an adjunct professor of Political Science and Global Studies at St. Edward's University in Austin, where he taught courses on Global Issues and State & Local Government. He has been published in the peer-reviewed academic journal, The Journal of South Texas. Brendan has led campaigns for candidates and causes in more than 40 states, including for Senator John Cornyn, Congressman Michael McCaul, and Congressman Dan Crenshaw. TIME magazine named Brendan as one of "40 Under 40" rising stars in American politics. Campaigns & Elections magazine awarded him a "Rising Star" award in 2012. Former U.S. House Majority Leader Dick Armey called working with Brendan one of the highlights of his career. Over the years, Brendan has worked as a Director of Federal and State Campaigns, Communications Director, and Chief Strategy Officer of various nonprofit organizations. He is a frequent media commentator and has appeared on Fox News, Comedy Central, MSNBC, CNN, the BBC, NewsNation, and Newsmax. He has also been quoted in The New York Times, The Washington Post, The Wall Street Journal, and many more newspapers, magazines, books, and journals. Some of his clients have included the Republican Party of Texas, Texas Right to Life, State Senator Angela Paxton, and the War Veterans Fund. Brendan serves as a First Lieutenant and Company Commander in the Texas State Guard, the premier state defense and emergency response force in the U.S. He graduated from Officer Candidate School and received his commission in 2021, at the age of 39. He earned a certificate in Counterintelligence Awareness from the Defense Counterintelligence and Security Agency of the U.S. Department of Defense. Mark Beall is a leading expert at the intersection of AI policy and national security. After serving as the inaugural Pentagon AI Policy Director at the Department of Defense's Joint AI Center, he became the Senior Advisor at the AI Policy Network, an organization that builds bipartisan support for legislation that will help the United States prepare for the future capabilities of AI systems. Beall also co-founded Gladstone AI, an entity that advocates for the responsible development of AI and guardrails to protect the country against national security threats from AI. He has publicly spoken on these issues numerous times through speeches, interviews, and more, and is a voice critical in the mission to prioritize security in the development of AI. Beall holds a BA in Physics from Embry-Riddle Aeronautical University and an MA in Statecraft and National Security from the Institute of World Politics. **Learn more about IWP graduate programs: https://www.iwp.edu/academics/graduate-degree-programs/ ***Make a gift to IWP: https://wl.donorperfect.net/weblink/WebLink.aspx?name=E231090&id=3
In this Better Satellite World Awards Roundtable, SSPI's Tamara Bond-Williams is joined by leaders from Astroscale, INTEGRASYS, and River Advisers for a candid conversation about how space and satellite systems shape everyday life on Earth. The discussion goes beyond technology to explore responsibility, resilience, and long-term stewardship. From orbital sustainability and interference protection to spectrum access and regulatory strategy, the panel examines why decisions made in space increasingly affect safety, connectivity, and opportunity for people and communities worldwide. This roundtable is part of SSPI's Better Satellite World campaign, focused on how space and satellite technologies serve your world — and what it takes to protect them for the future. Speakers include: Nick Shave, Managing Director, Astroscale Alvaro Sanchez, CEO, Integrasys Dr. Jennifer Stone, Chief Strategy Officer, River Advisers
Alex Tsepaev, Chief Strategy Officer at B2Prime, shares how the firm is scaling global crypto and TradFi operations under a unified compliance model. Topics include licensing in six countries, embedding DORA controls, B2C onboarding, AI automation, and launching crypto spot and perpetual products in the Bahamas.
Today's episode of Sell With Authority is another part of our special series on trust and distrust in the agency sales process. Throughout this series, we've explored how agencies build and sustain trust — in their sales process, through their content, and inside their culture. When trust is present — your sales pipeline flows. But when trust is absent? There's friction — momentum stalls. In today's conversation we're going a layer deeper. Beyond the mechanics of trust — into its root system. Belief. Before a right-fit prospect says yes — they have to believe something about you. They need to see a reflection of their own values in what you stand for — and how you show up everyday. Our guest expert today has spent more than three decades helping brands uncover that connection. Mark Bubula is the Co-founder, President, and Chief Strategy Officer at Friends & Neighbors — a nationally recognized branding agency known for helping brands uncover and activate their most powerful human beliefs. Mark's perspective is so valuable for this series because trust isn't built through clever messaging or consistent communication alone. Trust is earned when your audience believes what you believe — and can feel those convictions in the way you show up, lead, and serve. Mark reveals the why behind what makes brands truly connect — and how belief becomes the foundation that fills your pipeline with right-fit prospects. What you will learn in this episode: Why belief — not just communication — forms the root system of real trust How to ensure your internal brand culture is in sync with the brand promise sold to prospects What "brand anthropology" really means — and how hiring PhD anthropologists changed Mark's approach forever Why focusing too little on your agency's soul stalls your growth How your agency can create a "message multiplier" — going beyond the same old values to something truly human The truth about building trust automatically Resources: Website: http://friends-neighbors.com/ LinkedIn Personal: https://www.linkedin.com/in/mark-bubula-4081052/ LinkedIn Business: https://www.linkedin.com/company/friends-&-neighbors/ Facebook: https://www.facebook.com/friendsneighbors F&N Med: https://friends-neighbors.com/fn-med/
Episode web page: https://bit.ly/3LR63bd Episode summary: In this special episode, guest host Kate Towsey—ResearchOps thought leader and founder of the Cha-Cha Club—sits down with Baran Erkel, Chief Strategy Officer at UserTesting, and Basel Fakhoury, CEO and co-founder of User Interviews, to unpack the recent acquisition of User Interviews by UserTesting. Together, they dive into the strategy, vision, and community impact behind the merger, addressing head-on the questions and emotions stirred within the UX and research communities. Listeners will gain insight into why now was the right time, what the future holds for both platforms, and how this partnership aims to strengthen the researcher-first values that User Interviews is known for. Whether you're part of a large enterprise or a one-person research team, this episode sheds light on how the two companies plan to maintain openness, improve integration, enhance tools like Research Hub, and invest in a future where research plays a central role in shaping customer experiences. Key topics discussed: Why UserTesting acquired User Interviews and what it means for researchers How the platforms will remain open, flexible, and independently accessible Future investments in Research Hub and panel innovation Ensuring a positive experience for participants remains a priority The evolving role of research in an AI-driven future What researchers—from solo practitioners to large teams—can expect going forward Lessons from past acquisitions and why humility and customer-centricity matter Resources & links Kate Towsey on LinkedIn (https://www.linkedin.com/in/katetowsey/) Baran Erkel on LinkedIn (https://www.linkedin.com/in/baranerkel/) Basel Fakhoury on LinkedIn (https://www.linkedin.com/in/baselfakhoury/) Kate's book Research that Scales (https://rosenfeldmedia.com/books/research-that-scales/) Kate's website (https://katetowsey.com/) Press Release about the acquisition of User Interviews (https://www.usertesting.com/company/newsroom/press-releases/usertesting-acquires-user-interviews) Nathan Isaacs on LinkedIn (https://www.linkedin.com/in/nathanisaacs/) Learn more about Insights Unlocked: https://www.usertesting.com/podcast
Rajeev Kulkarni was an early 3D Systems employee. He would spend 29 years at 3D Systems and was their VP of Corporate Strategy, CPO Printer Products, Manager of their Desktop Solutions business, VP of Global Engineering & R&D, and more. If we only discuss that storied career, we’d barely scratch the surface in this podcast. But, later Rajeev goes on to be on the board of Ackuretta, the board of Caracol, and is now the Chief Strategy Officer of Axtra3D. An hour was far far too short indeed. But, in that hour we got a lot of insight from Rajeev and I just know that this will be valuable to you. This episode of the 3DPOD is brought to you by Materialise, a global leader in 3D printed medical software and devices, and additive manufacturing software and services. With decades of expertise, Materialise supports highly regulated and high-demand sectors, from healthcare to aerospace and beyond.
This week on Setting Course 2026, we bring you part one of a two-part conversation with Robert Friedland and Jeff Currie. Robert is Executive Co-Chairman of Ivanhoe Mines and Co-Founder, Chairman, and CEO of I-Pulse. Jeff Currie is Chief Strategy Officer of Energy Pathways at Carlyle. David Greely sits down with Robert and Jeff to discuss what's happening at Davos, what the revenge of the miners and the real economy means for copper and other commodity prices, and the other big themes that Jeff is seeing for 2026 and beyond.
Is there such a thing as MAD in economic warfare? How should we measure the effectiveness of our industrial policy tools, and what outcomes should we be aiming for anyway? Our guest today is Dan Kim, who served at USITC with stints at Qualcomm and SK hynix before returning to government as the Chief Economist for the CHIPS Program Office. He recently joined TechInsights as Chief Strategy Officer. Also joining us is Chris Miller of Chip War fame. We discuss: What $39 billion can and can't buy — why the CHIPS Act was never meant to de-risk the U.S. from China or Taiwan, and what “success” looks like when autarky is neither affordable nor desirable, Apple vs. Xiaomi + BYD — invention versus fast-following as competing models of national power, and which system performs better when the goal shifts from profit maximization to geopolitical resilience, What resilience actually means — capability vs. capacity, weakest links, and whether economic security should be measured as “time to recovery” rather than self-sufficiency, Managed dependence vs. overreliance, and whether dependence itself can be a form of power, Why the U.S. still lacks a clear theory, metrics, and institutional design for industrial strategy — and what you can do about it. Subscribe to the ChinaTalk Substack to stay updated about the essay contest! Learn more about your ad choices. Visit megaphone.fm/adchoices
Is there such a thing as MAD in economic warfare? How should we measure the effectiveness of our industrial policy tools, and what outcomes should we be aiming for anyway? Our guest today is Dan Kim, who served at USITC with stints at Qualcomm and SK hynix before returning to government as the Chief Economist for the CHIPS Program Office. He recently joined TechInsights as Chief Strategy Officer. Also joining us is Chris Miller of Chip War fame. We discuss: What $39 billion can and can't buy — why the CHIPS Act was never meant to de-risk the U.S. from China or Taiwan, and what “success” looks like when autarky is neither affordable nor desirable, Apple vs. Xiaomi + BYD — invention versus fast-following as competing models of national power, and which system performs better when the goal shifts from profit maximization to geopolitical resilience, What resilience actually means — capability vs. capacity, weakest links, and whether economic security should be measured as “time to recovery” rather than self-sufficiency, Managed dependence vs. overreliance, and whether dependence itself can be a form of power, Why the U.S. still lacks a clear theory, metrics, and institutional design for industrial strategy — and what you can do about it. Subscribe to the ChinaTalk Substack to stay updated about the essay contest! Learn more about your ad choices. Visit megaphone.fm/adchoices
In this episode of One Sharp Sword, Dr. Wayne Pernell sits down with Aman Mahapatra, Chief Strategy Officer at Tribeca Softech, to explore the rapidly evolving intersection of AI, strategy, and large-scale organizational transformation.Aman brings a rare operator-investor perspective, sharing how Tribeca Softech partners with Fortune-level organizations—especially in financial services—to modernize legacy systems, break down silos, and responsibly deploy AI at scale. Together, they unpack the real evolution of artificial intelligence—from early machine learning and recommendation engines to large language models, Retrieval Augmented Generation (RAG), and autonomous AI agents.The conversation goes beyond technology into governance, cybersecurity, decentralized identity, and financial inclusion—highlighting how AI, when designed with guardrails and intention, can democratize access rather than deepen inequality. Aman also shares glimpses of his nonlinear personal journey and teases an upcoming AI spin-off emerging from Tribeca Softech.This episode is a grounded, human-centered look at AI—not as hype, but as a strategic lever shaping leadership, culture, and the future of institutions.Key Topics Covered • What a Chief Strategy Officer actually does at a modern AI-driven firm • Why banks have “a museum of systems”—and how AI can untangle them • Machine learning vs. large language models (explained simply) • The rise of RAG (Retrieval Augmented Generation) and AI agents • Why governance, permissioning, and security must lead AI adoption • Financial inclusion: banking the unbanked through non-traditional data • Decentralized digital identity (DID) and encrypted consumer protection • Why AI reshapes jobs rather than eliminates them • Aman's nonlinear journey across continents, startups, and venture work • A teaser on Tribeca Softech's upcoming AI spin-off (launching 2025)Aman Mahapatra is Chief Strategy Officer at Tribeca Softech, where he operates at the intersection of strategy, operations, and go-to-market execution. His work focuses on AI-driven transformation across finance, healthcare, and technology, with a strong emphasis on governance, modernization, and financial inclusion. Aman's journey spans early entrepreneurship, venture consulting, and global leadership roles—bringing a deeply practical lens to emerging technology. Connect with Aman LinkedIn: https://www.linkedin.com/in/akm76/
Our guest on this episode of The Member Engagement Show is Erin Fuller, Global Head of Association Solutions for MCI Group in Geneva, Switzerland and Chief Strategy Officer for MCI USA. As we head into 2026, Erin discusses learnings from the MCI Association Engagement Index, tipping us off to the forces shaping associations in the year ahead. Topics include: The generational changes in association membership Global trends for associations Customized educational pathways The sub cohort of Gen Z called Gen Q Association-specific uses of AI more organizations can embrace Changes to events, continuing education, and credentialing How successful associations think about non-dues revenue How associations can expand into global markets Why associations should move from membership as a status to membership as a service Helpful Links MCI Association Engagement Index (Updated Data & 10-Year Retrospective Coming Soon!) Higher Logic Association Member Experience Report
In this episode of the Nonprofit MBA Podcast, Stephen Halasnik talks with Michael Toguchi, Chief Strategy Officer at eResources, about how nonprofits can streamline grantmaking and donor programs to save time and reduce staff burnout in a tighter funding environment. They explore how recent economic and political shifts have made grants harder to secure, pushing organizations to apply for more funding with limited resources. Michael explains how combining strong internal processes with nonprofit-specific software can create efficient, repeatable workflows for grants and donor management, improve results, and protect organizations from staff turnover, ultimately freeing teams to focus more on their mission and impact.
In the fifth installment of our six-part series with UTSI International, we joined Robert Hilliker and Frank Stepick on The Green Insider Podcast to explore Edge Realm's innovative approach to artificial intelligence and data management. Robert Hilliker, serving as Chief Strategy Officer, shared insights into his technology background and highlighted how EdgeRealm is committed to developing controlled, on-premises AI solutions that help organizations lower their carbon footprint and enhance operational efficiency. Here's a concise breakdown of the main points: Mike hosted Robert Hilliker (Chief Strategy Officer) and Frank Stepick (CEO) on the Green Insider Podcast to discuss Edge Realm's approach to AI and data management. Robert Hilliker emphasized: His background in technology and strategic leadership. Edge Realm's focus on controlled, on-premises AI environments to reduce carbon footprints and boost business efficiency. Frank Steppick highlighted: Efforts to refine EdgeRealm's operational model. The environmental impact of data centers and the need for sustainable practices in tech. Both speakers discussed: The limitations and environmental drawbacks of cloud computing. The importance of sovereign, flexible edge solutions for deploying critical algorithms. The lack of transparency and efficiency in large-scale cloud data centers. Frank Steppick described Edge Realm's mission to provide trusted, customizable edge computing options, leveraging his experience in data and compliance. The conversation covered immersion technology: Enables higher computing density in smaller spaces. Reduces power and cooling needs compared to traditional data centers. It is a proven, ready technology, but only the beginning of more efficient resource use. To be an Insider Please subscribe to The Green Insider powered by ERENEWABLE wherever you get your podcast from and remember to leave us a five-star rating. This podcast is sponsored by UTSI International. To learn more about our sponsor or ask about being a sponsor, contact ERENEWABLE and the Green Insider Podcast. The post Driving Sustainable AI with Edge Realm appeared first on eRENEWABLE.
What does sovereignty actually mean? This week, Technology Now dives into the world behind the words, exploring the reality versus the fantasy of data and technological sovereignty. We ask how definitions can change across location, and why this is important to understand when trying to work across boarders. Sana Kharegani, Chief Strategy Officer at Carbon3.AI tells us more.This is Technology Now, a weekly show from Hewlett Packard Enterprise. Every week, hosts Michael Bird and Sam Jarrell look at a story that's been making headlines, take a look at the technology behind it, and explain why it matters to organizations.About Sana:https://www.linkedin.com/in/sana-khareghani-4346771/?originalSubdomain=ukSources:https://gdpr-info.eu/issues/fines-penalties/https://www.dataversity.net/articles/brief-history-cloud-computing/https://www.kiteworks.com/risk-compliance-glossary/data-sovereignty-protecting-our-digital-footprint-in-the-age-of-information/https://gdpr.eu/what-is-gdpr/
If you want real improvement—not just more dashboards—workflow efficiency metrics have to start with something most teams avoid: visibility. In Part 2 of our interview with Michael Toguchi, we move from "big ideas" into the operational reality leaders face every day: shadow tools, duplicate systems, fuzzy ROI, and the pricing pressure that shows up when AI makes work faster. This conversation is a reality check for ops leaders, engineering leaders, and consultants trying to scale without drowning in tool sprawl—or measuring productivity in ways that break trust. Workflow efficiency metrics only work when the workflow is visible. If work lives in shadows, your data will lie. About Michael Toguchi Michael Toguchi is the Chief Strategy Officer at eResources, where he leads strategy for technology that supports complex, high-stakes workflows across higher education and mission-driven organizations. With 25+ years in digital transformation, Michael helps teams reduce tool sprawl, eliminate manual bottlenecks, strengthen compliance, and measure improvements in ways that translate into real operational capacity and impact. Tool Sprawl Starts as "Helpful" (Until It Becomes Expensive) Every organization eventually meets the "skunk works" problem: someone builds a spreadsheet, a quick app, a mini database, or a side process that solves a real pain—fast. It's well-intentioned. It's also how silos form. Over time, those small fixes become a parallel organization: Data gets duplicated in multiple places Teams report numbers that don't match Leaders lose confidence in what's "true" Tech debt grows quietly because no one owns it end-to-end Michael's warning is simple: when every department solves problems in isolation, the organization pays for it later—usually in rework, compliance risk, and decision-making paralysis. Shadow tools don't just create tech debt—they create decision debt. Workflow Efficiency Metrics Start With Transparency, Not Control The fix isn't to ban spreadsheets or crush experimentation. Michael's approach is more practical: shine the light on the workflow, then standardize intentionally. That means asking better questions: Who is doing this work today—and why? Where does the data enter, and where does it leave? Which steps exist because the system is unclear… versus because the work is truly necessary? What systems must integrate so people aren't forced into duplicate entry? Transparency isn't micromanagement. It's a shared map. And once everyone sees the same map, you can make changes that stick. "Shine the transparency light on the workflow." Then decide what to standardize and integrate. Workflow Efficiency Metrics That Matter: Time Saved → Capacity Gained A big takeaway from Part 2 is how Michael thinks about measurement. Leaders often struggle here because "value" feels subjective—until you translate it into something tangible. Instead of measuring activity ("tickets closed" or "hours logged"), focus on outcomes: time reclaimed errors reduced handoffs eliminated cycle time improved compliance risk reduced Michael shares a practical framing: if you reclaim even a slice of time—say 15% of a team's capacity—that's not just a feel-good metric. It's a lever you can pull: that capacity becomes more customers served more projects shipped more support coverage fewer burnout-driven departures In other words, the metric isn't "time saved." The metric is what the organization can now do because time was saved. Time saved is only "real" when it turns into capacity, quality, or revenue. When AI Shrinks Time, Time-and-Materials Pricing Breaks Then Michael hits the business-model shift that a lot of teams are quietly wrestling with: AI compresses time. Work that took weeks can take days. The value may be the same—or higher—but the hours shrink. If you sell hours, you're forced into a bad choice: charge less (even if the impact is huge), or justify hours that no longer make sense Michael's answer is to move up the stack: value-based pricing, retainers, and partnership models—ways of charging for outcomes, access, and expertise instead of minutes on a clock. That shift requires maturity: you must be able to explain your value clearly and measure the results you're creating. Which brings us right back to the point of the episode… Workflow efficiency metrics aren't just internal tools. They're how you prove impact when "time spent" stops being the story. Value-priced work + retainers make sense when time shrinks—but outcomes still matter. Closing Thoughts on Workflow Efficiency Metrics Part 2 is a playbook for modern leaders: reduce tool sprawl with transparency, measure efficiency without eroding trust, and adapt your pricing model as AI changes the relationship between time and value. In a world where speed is easier to buy, the winners will be the teams who can see the workflow, measure what matters, and price the impact. Stay Connected: Join the Developreneur Community We invite you to join our community and share your coding journey with us. Whether you're a seasoned developer or just starting, there's always room to learn and grow together. Contact us at info@develpreneur.com with your questions, feedback, or suggestions for future episodes. Together, let's continue exploring the exciting world of software development. Additional Resources Boost Your Developer Efficiency: Automation Tips for Developers Upgrading Your Business: Save Time And Improve Efficiency Invest In Your Team – They Will Want To Stay Building Better Foundations Podcast Videos – With Bonus Content
This week, I welcome two guests: Scott Koepf, Chief Strategy Officer for Cruise Planners and Michael Consoli, a record-setting agency owner with Cruise Planners. Together, we discuss the latest trending news in the travel industry, including new proposals from the government, the growth of the travel advisor career path, and more. Later, Koepf and Consoli share insights to what's trending in the cruise industry as Wave Season kicks off. From the different sectors of the industry on the rise to the unique deals offering great value this wave Season, Koepf and Consoli give their thoughts on all things cruise. Additionally, they offer their top advice to fellow travel advisors on growing their business in 2026. The discussion on Wave Season begins after the 14-minute mark. Today's episode sponsor: Globus family of brands If your clients are asking about escorted touring, Globus and Cosmos should be at the top of your list. Together, they offer the widest touring portfolio in the industry — from affordable adventures with Cosmos to immersive, experience-rich journeys with Globus. Touring with Globus means everything is handled — hotels, transportation, sightseeing — all led by expert Tour Directors who manage logistics, unlock local insight, and bring destinations to life. That’s the difference between touring and FIT travel, where clients are left juggling the details. Add in strong commissions and dedicated advisor support, and Globus makes escorted touring easy to sell — and easy to trust. Have any feedback or questions? Want to sponsor the show? Contact us at Podcast@TravelPulse.com and follow us on social media @TravelPulse.See omnystudio.com/listener for privacy information.
As the year wraps up, we are replaying some of our favorite conversations from 2025, including this one!What could your CX teams do to strategically move your brand forward if they weren't tethered to dashboards? Agility requires CX teams to move beyond reactive reporting and embrace proactive insight delivery. In an era where insights are instantly available through conversational AI, the strategic role of CX is about to shift—big time.Today we're going to talk about how AI is reshaping customer experience by freeing CX teams from dashboards, static reports, and manual data analysis—and allowing them to lead strategically with real-time intelligence. About Sid Banerjee Sid currently serves as the Chief Strategy Officer at Medallia. He has nearly 30 years of experience building companies and solutions focused on customer experience, business intelligence, and AI-powered technologies. He was the Founder, CEO, Chairman, and Chief Strategy Officer at Clarabridge, and most recently served as Chief XM Strategy Officer at Qualtrics. He has held leadership roles at MicroStrategy, Claraview, Ernst & Young, and Sprint. He holds a BS/MS in Electrical Engineering from MIT. Sid Banerjee on LinkedIn: https://www.linkedin.com/in/sidbanerjeewdc/ Resources Medallia: https://www.medallia.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow Catch the future of e-commerce at eTail Palm Springs, Feb 23-26 in Palm Springs, CA. Go here for more details: https://etailwest.wbresearch.com/ Enjoyed the show? Tell us more at and give us a rating so others can find the show at: https://ratethispodcast.com/agileConnect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstromDon't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.showCheck out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company