POPULARITY
Categories
Dan Driscoll is the current Secretary of the U.S. Army, overseeing a military branch with approximately one million soldiers, 250,000 civilians, and an annual budget of $185 billion.In this episode of World of DaaS, Dan and Auren discuss:The Army Transformation InitiativeRapid defense innovation with Silicon ValleyModernizing obsolete military equipmentFixing Pentagon procurement Looking for more tech, data and venture capital intel? Head to worldofdaas.com for our podcast, newsletter and events, and follow us on X @worldofdaas.You can find Auren Hoffman on X at @auren and Dan Driscoll on X at @SecArmy.Editing and post-production work for this episode was provided by The Podcast Consultant (https://thepodcastconsultant.com)
In this special edition of the Syneos Health Podcast recorded from the floor of Asembia's AXS25 Summit, host Michael Sarshad speaks with Kim Plesnarski, SVP of Market Access and Patient Support Services at Syneos Health and Greg Morris, Chief Strategy Officer at CareMetx. They explore the latest trends shaping patient support services—from the surge of AI-powered solutions to the shift toward hybrid hub models. The conversation dives into the challenges of reactive support programs, the need for continual innovation and the nuanced debate between insourcing and outsourcing. With practical insights and real-world examples, Kim and Greg share strategies for building scalable, tech-forward patient service models that meet the evolving demands of both patients and providers.The views expressed in this podcast belong solely to the speakers and do not represent those of their organization. If you want access to more future-focused, actionable insights to help biopharmaceutical companies better execute and succeed in a constantly evolving environment, visit the Syneos Health Insights Hub. The perspectives you'll find there are driven by dynamic research and crafted by subject matter experts focused on real answers to help guide decision-making and investment. You can find it all at insightshub.health. Like what you're hearing? Be sure to rate and review us! We want to hear from you! If there's a topic you'd like us to cover on a future episode, contact us at podcast@syneoshealth.com.
In this episode, Lisa Abbott, EVP and CHRO at Boston Children's Hospital, shares how she's modernizing HR, from building a strong talent management foundation to creating a more agile and engaging work environment. She also discusses how reimagining the healthcare workforce can help meet future challenges and revitalize interest in the field.
DotConnect and Entity Developer dotConnect and Entity Developer boost .NET development with high-performance ADO .NET providers and visual ORM builder. Try a 30-day free trial now! Show Notes "I remember I had the entire life cycle of the web forms printed on a wall. It was like six sheets of paper and it was very complex, and it was very useful to have it on the wall because, like, you could always look at it and say, "okay, this is going on before this one." So you have to like switch the order of things. But that's exactly what I call interesting"— Tomáš Herceg Welcome friends to The Modern .NET Show; the premier .NET podcast, focusing entirely on the knowledge, tools, and frameworks that all .NET developers should have in their toolbox. We are the go-to podcast for .NET developers worldwide, and I am your host: Jamie "GaProgMan" Taylor. In this episode, we talk with Tomáš Herceg about strategies for modernizing .NET Framework web applications such that they leverage the very latest in the .NET stack. Tomáš shares his insights from the journey of upgrading his own applications and those of his clients, both of which provided the background for his new book: "Modernizing .NET Web Applications". "The biggest problem of the YARP migrations: that they will force you to do a lot of infrastructure things at the beginning before you even start migrating some real functionality."— Tomáš Herceg Along the way, we discuss how using his DotVVM project can help with the migration. Not only is the upgrade path for DotVVM projects a process of swapping a NuGet package, but is also keeps the upgrade as a single in-memory process—something that YARP-based migrations aren't able to do. Anyway, without further ado, let's sit back, open up a terminal, type in `dotnet new podcast` and we'll dive into the core of Modern .NET. Supporting the Show If you find this episode useful in any way, please consider supporting the show by either leaving a review (check our review page for ways to do that), sharing the episode with a friend or colleague, buying the host a coffee, or considering becoming a Patron of the show. Full Show Notes The full show notes, including links to some of the things we discussed and a full transcription of this episode, can be found at: https://dotnetcore.show/season-7/dotnet-web-app-modernization-made-easy-with-tomas-hercegs-new-book-and-dotvvm/ Links: DotVVM DotVVM.Owin DotVVM.AspNetCore Yarp Strangler Fig Pattern Modernizing .NET Web Applications Gauss Curve (aka Normal distribution) Tomáš on LinkedIn Model-view-ViewModel Supporting the show: dotConnect 30 day trial Entity Developer 30 day trial Leave a rating or review Buy the show a coffee Become a patron Getting in Touch: Via the contact page Joining the Discord Remember to rate and review the show on Apple Podcasts, Podchaser, or wherever you find your podcasts, this will help the show's audience grow. Or you can just share the show with a friend. And don't forget to reach out via our Contact page. We're very interested in your opinion of the show, so please get in touch. You can support the show by making a monthly donation on the show's Patreon page at: https://www.patreon.com/TheDotNetCorePodcast. Music created by Mono Memory Music, licensed to RJJ Software for use in The Modern .NET Show
In this episode of PodCatalyst, Moody's Chief Corporate Affairs Officer Christine Elliott joins IABC Executive Director Peter Finn to share her journey of transforming the company's communications function. By integrating branding, government relations, community impact, and sustainability into the work they do, Moody's communicators have become invaluable players in the company's strategy. Christine walks us through how she created Moody's digital content team and its Story Lab, their source for premium content, including a Netflix-like docuseries that was shortlisted at Sundance. These efforts and more have had notably positive effects on Moody's social engagement and brand sentiment. As a former journalist for ABC News, Christine reflects on her career path to the C-suite, offering practical advice and insights for communicators aiming to advance their careers and make a meaningful impact in their organizations.+++++++++++++++Christine Elliott is chief corporate affairs officer at Moody's. She leads Moody's dialogue with key stakeholders, including employees, policymakers, government officials, and media to deepen understanding of the company's mission to be the definitive source of relevant insights on exponential risk.Christine has more than 25 years in senior level corporate communications roles. Prior to joining Moody's in 2021, she was executive vice president – worldwide communications at Mastercard and chief communications officer at S&P Global. She previously held a variety of communications positions at American Express and was a journalist for ABC News, where she earned an Emmy award.Christine has a bachelor's degree in communications and political science from the University of Michigan.+++++++++++++++LINKS Connect With IABC on Social MediaX (Twitter) | LinkedIn | Facebook | YouTube | InstagramVisit IABC Online https://www.iabc.com/ https://www.iabc.com/catalyst
In this episode of Life Accelerated, host Olivier LaFontaine welcomes Joe Maringer, SVP and National Sales Manager at MassMutual Ascend to explore how annuity distribution is being reshaped by digital transformation and shifting market dynamics. Joe discusses how MassMutual Ascend is adapting to today's market by investing in technology to streamline advisor workflows, simplify purchases, and enhance in-force management. He shares insights from overcoming operational challenges during a rebrand and improving customer experience. Joe also highlights the role of AI and predictive analytics in enabling faster customer authentication, smarter call routing, and proactive service models. Beyond technology, Joe reflects on the human side of the business, emphasizing the importance of building long-term trust with distribution partners and clients. By focusing on both digital innovation and personal connection, MassMutual Ascend is positioning itself as a leading force in a competitive and growing annuity market. Key Takeaways: Streamlining the advisor experience is critical to unlocking future annuity growth. Operational resilience and strong partnerships create lasting competitive advantage. AI adoption should enhance human relationships, not replace them, in financial services. Jump Into the Conversation: (00:00) Streamlining annuity execution and why digital visibility is everything (00:45) Meeting the new annuity customer: Higher expectations and digital experiences (03:00) How MassMutual Ascend evolved through focus, acquisition, and rebranding (06:59) Navigating volatility: Why guaranteed income is gaining renewed attention (12:19) Making annuities easier to buy: Consolidating the financial advisor workflow (18:11) Lessons from 2022: How operational stress led to better service models (25:11) Enhancing the advisor experience with real-time dashboards and self-service tools (34:03) Leveraging AI for faster customer authentication and predictive call routing (39:07) Why human advice still matters in the age of automation and robo-advisors (42:30) MassMutual Ascend's growth outlook: Building loyalty through better experiences Resources: Connect with Joe Maringer: https://www.linkedin.com/in/joe-maringer-4965304/ Check out MassMutual Ascend: https://www.massmutualascend.com/ Connect with Olivier: https://www.linkedin.com/in/olivierlafontaine/
In this episode of the Tyler Tech Podcast, Andrew Kahl, chief client officer at Tyler Technologies, joins us to explore why trust, transparency, and responsiveness are more critical than ever in the public sector. He shares how his decades of experience in technology shaped his approach to client relationships, and how his "infinity loop" philosophy helps agencies create stronger connections and deliver lasting value.Throughout the conversation, Andrew discusses how public expectations are evolving, why simplifying engagement is essential, and how agencies can move beyond transactional interactions to build trusted, long-term partnerships. He also offers insights into the role of technology — from usability to AI and automation — in helping government leaders modernize services and meet rising constituent demands.Tune in to learn how thoughtful client experience strategies can help agencies deliver with greater ease, strengthen resident trust, and shape a more responsive future for public service.This episode also highlights Digital Access and Accessibility in the Resident Experience, a new white paper exploring how public sector organizations can remove barriers and create more inclusive digital services. As governments continue to expand digital offerings, ensuring a seamless, user-friendly experience is more important than ever.Download: Digital Access and Accessibility: Creating a Better Resident ExperienceAnd learn more about the topics discussed in this episode with these resources:Download: A Digital Guide to Modernizing the Resident ExperienceBlog: Partnering With Communities to Build ResilienceBlog: Increase Community Resilience With Modern Payment SystemsBlog: Using Cloud-Based Solutions to Improve Access in CountiesBlog: Tyler Excellence Awards for the Public SectorBlog: Excellence 2024: Performance & Innovation SolutionsBlog: Excellence 2024: Connected Community SolutionsBlog: Excellence 2024: Operational Efficiency SolutionsBlog: Excellence 2024: Data & Transparency SolutionsVideo: Arkansas Enhances Residents' ExperienceVideo: How an Ohio County Boosts Assessment Fairness & TransparencyVideo: How a City Sparked Civic EngagementListen to other episodes of the podcast.Let us know what you think about the Tyler Tech Podcast in this survey!
When COVID-19 hit, Mike Taylor, hospital ship joint task director at the Military Sealift Command and the U.S. Navy, didn't just respond; he and his team innovated. At Nutanix .NEXT, Taylor joined us to discuss how he is leveraging telepresence technology and extending wireless networks to transform the way medical care is delivered, proving that technology isn't just a tool, it's a lifeline. From hyper-converged infrastructure to zero trust, Taylor is leading the charge in modernizing maritime medical operations. His approach isn't just about upgrading systems; it's about creating resilient, secure platforms that can serve humanity in the most challenging conditions. With an eye on emerging technologies like AI and a commitment to cautious implementation, he's showing how tech can be a powerful ally in humanitarian missions.
Discusses the updated International Council for Harmonisation (ICH) Guideline for Good Clinical Practice known as E6(R3) and what it means for researchers. Our guest today is Cindy Gates, JD, RN, an experienced leader in human subjects research protections and clinical research. Cindy has previously worked at WIRB, the University of California Davis, the University of Miami, the Houston Methodist Medical Center, and George Washington University. This episode is co-hosted by Eric D. Kupferberg, PhD, Associate Director of Clinical Research Education at CITI Program. Additional resources: ICH E6(R3): https://www.ich.org/page/efficacy-guidelines#6-2 CITI Program's ICH E6(R3): An Introduction course: https://about.citiprogram.org/course/ich-e6r3-an-introduction/
In this episode of Manufacturing Hub, co-hosts Vlad and Dave turn the spotlight on themselves and share deeply practical stories from the front lines of industrial transformation. With decades of experience consulting across manufacturing verticals, they unpack some of the most pressing (and often misunderstood) topics shaping the future of factories today—from aging infrastructure and insurance-driven cybersecurity to real-world applications of artificial intelligence and organizational change.If you're a plant manager, controls engineer, systems integrator, or digital transformation leader, this episode delivers grounded, no-fluff advice you can apply right away.
In this episode, we explore how digital and AI advancements are revolutionizing B2B commerce with Paul de Forno of Deloitte Digital and Michael Janney, our industry advisor for manufacturing and distribution at Salesforce. With a staggering $22 trillion market potential in the US, B2B commerce is experiencing rapid growth, outpacing B2C. The discussion centers on the transition from outdated practices to cutting-edge digital solutions, highlighting AI's role in boosting efficiency and personalization. Additionally, the episode covers the human side of digital transformation, focusing on overcoming change management challenges and gaining stakeholder buy-in. Listeners will discover practical insights into building a robust digital foundation and utilizing AI to enhance customer interactions and drive better business outcomes. Show Highlights: Exploring the $22 trillion potential of the B2B commerce market in the US. Challenges of transitioning from traditional methods to digital solutions in B2B. Importance of change management and stakeholder buy-in for digital transformation. Role of AI in enhancing B2B interactions. Necessity of clean, organized data for successful AI integration. Strategies for establishing a solid digital foundation before pursuing automation. Follow and Review: We'd love for you to follow us if you haven't yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We'd love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review,” then a quick line with your favorite part of the episode. It only takes a second, and it helps spread the word about the podcast. Supporting Resources: Paul do Forno LinkedIn: https://www.linkedin.com/in/pauldoforno/ Deloitte Digital: https://www.deloittedigital.com/us/en.html Learn more about Agentforce for Commerce: https://www.salesforce.com/commerce/ai/ Join the Commerce Cloud Community: https://sforce.co/commerce-crew Would you like to be on the podcast, or do you know someone who should? Submit a nomination here: http://sfdc.co/podnomination To learn more about Commerce Cloud Innovations, go here: https://www.salesforce.com/commerce/innovations/ *** Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com. Let them know I sent you.
What happens when a millennial with a higher ed background takes the wheel of a legacy transit agency? You get 207 new bus stops, a real-time tracking app, and a fresh vision for Western Kentucky mobility. In this episode of Transit Unplugged Podcast, Paul Comfort talks with Jeremi Bumpus, Executive Director of Paducah Transit Authority, about leading change in a small but mighty system. Jeremi shares how he transitioned from higher education into transit, what it means for Paducah to move from rural to small urban funding, and how he and his team replaced an outdated “wave your hand” bus system with a structured, tech-enabled network. Topics include:Modernizing a hail-based system with 207 fixed bus stopsLaunching a real-time rider app and 24/7 info kioskBalancing new technology with legacy organization cultureNavigating the shift from state funding to FTA direct fundingIf you're into small agency innovation, smart leadership, or just want to know what goes into transforming transit at the ground level—this one's a must-listen. Credits: Host & Producer: Paul Comfort Podcast Manager & Newsletter Guy: Chris O'Keeffe Executive Producer: Julie Gates Special thanks to: Brand Design: Tina Olagundoye Social Media: Tatyana Mechkarova Got a question or comment? Email us at info@transitunplugged.com Subscribe to the Transit Unplugged Newsletter: transitunplugged.com/subscribe-to-the-transit-unplugged-newsletter Follow us on social media: / transit-unplugged https://x.com/transitunplughttps://www.threads.net/@transitunplu...
Text us about this show.Milwaukee based band Blame It On Cain has a long history of creating great straight up rock & roll. Over the years their sound has evolved from leaning toward power pop to tricked out tunes that balance melodic lines with bite. Steve Draganchuk is the band's guitarist and he's on hand to give us the band's history and even share a glimpse of what's to come from Blame It On Cain in the very near future. Great discussion and lots of fantastic tunes on this episode!Want more Blame It On Cain goodness? Check out Wisconsin Music Podcast's interview with lead vocalist Sam Boettcher here!"Yesterday's Happy" and "Wheel Of Time (original version)" written and performed by Blame It On Cain℗ 2008 Cainable Records. Used with permission of Steve Draganchuk"In My Head" written and performed by Blame It On Cain℗ 2022 Quad Qyn Records. Used with permission of Steve Draganchuk"Wheel Of Time (updated version)" written and performed by Blame It On Cain℗ 2024 Blame It On Cain. Used with permission of Steve Draganchuk"Gleam" written and performed by Blame It On Cain℗ 2025 Blame It On Cain. Used with permission of Steve DraganchukSupport the showVisit Into The Music at https://intothemusicpodcast.com!Support the show: https://www.buymeacoffee.com/intothemusic E-mail us at intothemusic@newprojectx.com YouTube Facebook Instagram INTO THE MUSIC is a production of Project X Productions.Host/producer: Rob MarnochaVoiceovers: Brad BordiniRecording, engineering, and post production: Rob MarnochaOpening theme: "Aerostar" by Los Straitjackets* (℗2013 Yep Roc Records)Closing theme: "Close to Champaign" by Los Straitjackets* (℗1999 Yep Roc Records)*Used with permission of Eddie Angel of Los StraitjacketsThis podcast copyright ©2025 by Project X Productions. All rights reserve...
SpectraMedix helps health plans and systems navigate value-based contracts with technology that enhances administration, provider support, and data-driven decisions. In this episode, Rahul Lakhanpal, Chief of Staff, and Sean Kelly, Senior Vice President of Growth and Business Development at SpectraMedix, discuss how their organization is driving change in healthcare by focusing on value-based contract administration and management. They share insights into how SpectraMedix's platform helps health plans and health systems administer contracts, track performance, and translate contract terms into actionable insights for providers. Rahul and Sean also highlight how their technology differentiates itself by filtering information through the prism of the value-based contract, enabling better decision-making and improved outcomes in the evolving landscape of value-based care. Tune in and learn how SpectraMedix is transforming value-based care through contract administration, provider enablement, and data-driven insights! Resources: Connect with and follow Rahul Lakhanpal on LinkedIn. Follow and connect with Sean Kelly on LinkedIn. Learn more about SpectraMedix on their LinkedIn and website.
“We're turning a mandate into an operational advantage.” — Barbara Sharnak, SVP of Business Development, Relay In a wide-ranging conversation with Technology Reseller News publisher Doug Green, Barbara Sharnak, Senior Vice President of Business Development at Relay, outlines how the company is transforming frontline communication for industries that have traditionally relied on walkie-talkies and two-way radios. Relay replaces legacy radio systems with a cloud-connected platform designed for high-noise, high-mobility environments such as manufacturing, hospitality, education, healthcare, and logistics. “The legacy radio has been around for a reason,” says Sharnak, “but it hasn't evolved to meet the productivity and safety needs of today's frontline workers.” Unlike traditional devices, Relay's system unifies real-time voice, location tracking, text communication, and AI-powered features like Team Translate, which enables seamless multilingual communication across teams. Relay devices integrate cellular and Wi-Fi connectivity to deliver nationwide coverage without costly infrastructure upgrades. The hardware itself is rugged, waterproof, and designed for extended battery life — delivering up to 24 hours of uptime in even the most demanding environments. Sharnak highlights how Relay's panic alert system and precise indoor GPS capabilities have helped customers in hospitality and facilities management not only meet safety mandates but also improve operations. “We support over 5,000 properties,” she notes, “and for many of them, replacing radios with Relay has added value beyond compliance — driving analytics, workforce visibility, and improved morale.” With mobile apps, dashboards, and seamless integration across devices, Relay enables centralized control while keeping frontline teams hands-free and heads-up. The platform also opens doors for MSPs, MSSPs, and channel partners seeking new revenue streams through communication modernization. For more information, visit relaypro.com.
New service standards the United States Postal Service rolled out last month could impact Ohioans — especially those in rural communities.
In this episode of the Used Car Dealer Podcast, Zach talks with Tim Zierden, Chief Operating Officer at TradePending, to unpack how the company's trade-in, payment, video, and retention tools are “making automotive simple” for more than 5,000 dealerships. Tim shares what drew him to the role after two decades at Cox Automotive, KAR Global, and Dealertrack, the biggest milestones powering TradePending's recent expansion, and how real-time data helps dealers outpace tariff-driven price swings. The conversation also dives into AI-lite automation vs. personal video, the rise of CDPs, and the customer-life-cycle tactics that turn online shoppers into lifelong service customers. Whether you're wrestling with affordability headwinds or hunting for higher-ROI digital retailing solutions, Tim's insights are a must-listen.Below are the main questions Zach asks Tim, along with timestamps:00:37 Q) What pulled you toward TradePending after two decades in auto-tech?02:52 Q) Beyond the recent acquisitions, which milestone mattered most for the company's growth?04:01 Q) How does your “make automotive simple” mantra guide product decisions?05:21 Q) What's the biggest thing dealers say TradePending improves for engagement and sales?08:54 Q) How do you keep onboarding painless and support seamless for new clients?10:59 Q) How is TradePending helping dealers navigate today's tariff-driven price swings?14:49 Q) Which emerging tech or consumer habits will reshape dealerships next?17:19 Q) What fresh innovations are you rolling out to keep dealers competitive?19:27 Q) What key factors should dealers weigh when choosing digital-retail and trade-in tools?Listen to more episodes here: https://www.sellyautomotive.com/podcastRead the full transcription: https://blog.sellyautomotive.com/blog/tim-trade-pending
If/Then: Research findings to help us navigate complex issues in business, leadership, and society
Sridhar Narayanan, a professor of marketing at Stanford Graduate School of Business, studies how small businesses operate and why they're so important, especially in the developing world. “Modernizing small businesses will have a profound impact on economies worldwide in many ways,” he says. In this episode of If/Then, Narayanan explains why so many retailers still rely on cash, how modernization can boost revenue, and what these patterns reveal about credit access, trust in institutions, and global economic development.Have you modernized a small business or did you choose to stick with what was already working? Tell us your story at ifthenpod@stanford.edu.This episode was recorded on November 5, 2024.Related Content:Sridhar Narayanan faculty profileUpgrades Can Help Mom-and-Pop Stores Compete with Big RetailFrom Instinct to Insight: Crafting an Intentional Sales StrategyWith “Retargeted” Advertising, Sooner Is Better Than LaterSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
In this episode of the Tyler Tech Podcast, we examine how the evolving tech landscape, AI adoption, and changing organizational demands are reshaping state and local government.Guest host Bob Ragsdale, director of analyst relations at Tyler, sits down with Dustin Haisler, president of e.Republic, for a forward-looking conversation on the trends shaping public sector innovation. Drawing from his insights at the Center for Digital Government's Beyond the Beltway conference, Dustin explores how governments are managing technical debt, building enterprise technology strategies, and adapting to emerging tools and innovations shaping public sector operations.Dustin also discusses how agencies can embrace continuous improvement, foster a culture of innovation, and meet rising expectations from residents. From workforce reskilling to the importance of data governance and enterprise solutions, this episode is full of practical guidance for public sector leaders charting a course through uncertainty.Tune in to hear how IT leaders and mission owners alike can seize this moment to reimagine service delivery — and why there's never been a more exciting time to work in government.This episode also highlights Tyler Connect 2025, our annual conference designed to bring public sector professionals together to empower, collaborate, and imagine. Join us in San Antonio, Texas, from May 11-14, 2025, for product training, networking, and inspiration to help drive your organization forward. Early registration is now open — visit tylertech.com/connect to secure your spot!Blog: Let's Empower, Collaborate, and Imagine at Connect 2025!And learn more about the topics discussed in this episode with these resources:Download: Building a Resilient GovernmentDownload: A Digital Guide to Modernizing the Resident ExperienceDownload: Revolutionizing the Government Workforce With AIDownload: Digital Access and Accessibility in the Resident ExperienceDownload: How to Create a Unified Digital Payment ExperienceBlog: Partnering With Communities to Build ResilienceBlog: Increase Community Resilience With Modern Payment SystemsBlog: How Cloud-Based Solutions Expand Access to State ServicesListen to other episodes of the podcast.Let us know what you think about the Tyler Tech Podcast in this survey!
In this episode of The Broadband Bunch, host Brad Hine welcomes Elizabeth Brown, Marketing Manager at PTCI, and Brandon Johnson, VP of Sales at GOCare, for a discussion on how rural broadband providers are transforming the customer experience through digital communication tools, integration strategies, and real-time support. Elizabeth shares how PTCI's “Year of the Customer” initiative evolved into a long-term commitment to service excellence—driven by esports events, smart agriculture solutions, AI-powered coaching tools, and a focus on meeting customers where they are, especially in Oklahoma's rural communities. Brandon explains how GOCare's unified communication platform empowers service providers by integrating chat, SMS, social, and backend systems into a single interface, dramatically improving customer engagement and responsiveness. From rural innovation and AI call coaching to the future of NTCA's marketing mission, this episode offers a thoughtful look into how small-town ISPs are leading big changes in broadband service delivery.
Fastest 5 Minutes, The Podcast Government Contractors Can't Do Without
This week's episode features a deep-dive on Executive Order 14265, Modernizing Defense Acquisitions and Spurring Innovation in the Defense Industrial Base, which calls for a “comprehensive overhaul” of the DoD acquisition system to deliver state‐of‐the‐art capabilities at speed and scale. This episode is hosted by Yuan Zhou, Jon Baker, and Eric Ransom. Crowell & Moring's "Fastest 5 Minutes" is a biweekly podcast that provides a brief summary of significant government contracts legal and regulatory developments that no government contracts lawyer or executive should be without. Modernizing Defense Acquisitions and Spurring Innovation in the Defense Industrial Base: https://www.whitehouse.gov/presidential-actions/2025/04/modernizing-defense-acquisitions-and-spurring-innovation-in-the-defense-industrial-base/
In today's episode, Wesley Aster speaks with Ezra Kebrab, Founder and CEO of Caliza, a cross-border payments platform leveraging stablecoins to eliminate geographic barriers by allowing companies around the world to open digital dollar accounts for their users to save and transact. Ezra shares how is personal journey - from his childhood to his experience at Visa and Intuit - inspired him to build infrastructure for the next generation of global payments. Tune in to hear about: - Ezra's path from Intuit and Visa to launching Caliza - The problems Caliza solves for businesses in Brazil and the company's recent expansion to Mexico and Asia - The advantages of using stablecoins over traditional cross-border systems like SWIFT - Caliza's 2024 raise with Initialized, Quona, Abstract Ventures, Digital Currency Group, and others For more FinTech insights, follow us on: - Medium: medium.com/wharton-fintech - Twitter: twitter.com/whartonfintech - Instagram: instagram.com/whartonfintech
Today, we're diving into the brand-new Executive Order aimed at Modernizing Defense Acquisitions and Spurring Innovation in the Defense Industrial Base. If you've ever been stuck in the bureaucratic nightmare of DoD procurement, you know this system has needed a reboot for decades—and this EO might finally deliver it. In this episode, I break down how this Executive Order could be the long-overdue reset to eliminate inefficiencies, cut red tape, and invite innovation from small businesses and non-traditional players like you. I also share an AI-generated audio breakdown of J. Ronald Fox's legendary book Defense Acquisition Reform: 1960–2009, giving you historical context on why this new directive matters. Over the next few days, we'll go deeper into what this means for your strategy—and how you can get support from our team to get in early. Let's go!
In March of 2025, the Competitive Enterprise Institute (CEI) released a major new publication, “Modernizing the EPA: A Blueprint for Congress.” This book explores numerous issues across the EPA and the statutes that it administers. The podcast discussion focuses primarily on how the EPA’s role has evolved, particularly as it relates to air regulation, including greenhouse gas regulation. In addition, the discussion highlights flaws and outdated aspects of the Clean Air Act and the need for Congress to reassert its lawmaking power. The lead author and co-editor of the book offers ideas on how Congress can refine the federal approach to environmental and climate policy. Listen in as Michael Buschbacher, Partner at Boyden Gray PLLC, interviews Daren Bakst, Director of CEI’s Center for Energy and Environment highlighting the key findings and recommendations in the publication.
In this episode, Colin Rule interviews Morgan Duffy Tregenza (Mo), Founder and CEO of Levelheaded, about her path into the field and her vision for https://www.belevelheaded.com/, a startup mediation service provider in Colorado. Mo is working hard to turn Levelheaded into the world's most easy-to-use and prolific mediation platform. Levelheaded's mission is to make the world a less litigious place. She currently serves as the President of the Mediation Association of Colorado where she helps to make mediation readily available in the State of Colorado. She often testifies in the Legislature in advocating for mediation as an accessible and viable option for resolving disputes. Prior to starting levelheaded, Mo ran her own mediation practice. She's written children's books and designed, developed and launched a photobook app for busy families. Learn more about Mo here: https://coloradomediation.org/mediator/court-mediation-services/ Learn about Levelheaded here: https://www.belevelheaded.com/
Join Staffbase Head of Content Brian Tomlinson as he speaks with Stephanie Roberts, Chief Communications Officer at Hitachi Industrial Equipment Systems, to explore the evolving role of internal communications in modern organizations. Stephanie shares insights on why comms should report directly to the CEO, how to influence leadership, and why AI still can't replace human connection. In this episode, Stephanie unpacks the challenges of engaging frontline workers, the importance of cultural nuances in global comms, and how storytelling can make even the most technical products compelling. She also reveals why every executive needs to be active on LinkedIn — and how communicators can make it happen. Whether you're leading comms, advising executives, or rethinking your internal strategy, this conversation is full of actionable insights to help you drive real impact.
In this episode of the Tyler Tech Podcast, we explore how cloud technology helps governments build greater resilience, maintain continuity, and adapt to evolving risks.Russell Gainford, chief technology officer at Tyler, joins us to discuss how the cloud delivers the scalability, flexibility, and reliability agencies need to keep critical services running — even in the face of disruption. From cybersecurity threats to natural disasters and unexpected system demands, cloud-based infrastructure empowers governments to respond quickly and recover confidently.Throughout the conversation, Russell shares insights on the limitations of traditional on-premises environments, the growing importance of proactive risk planning, and how cloud solutions help reduce technical debt while improving operational agility. He also offers best practices for building a roadmap to resilience, including how to prioritize critical systems, plan for dependencies, and make smart investments over time.Tune in to learn how modern cloud strategies are helping government agencies strengthen resilience, improve service delivery, and prepare for the unexpected.This episode also highlights Digital Access and Accessibility in the Resident Experience, a new white paper exploring how public sector organizations can remove barriers and create more inclusive digital services. As governments continue to expand digital offerings, ensuring a seamless, user-friendly experience is more important than ever.Download: Digital Access and Accessibility: Creating a Better Resident ExperienceAnd learn more about the topics discussed in this episode with these resources:Download: Building a Resilient GovernmentDownload: A Digital Guide to Modernizing the Resident ExperienceDownload: Cloud-Smart Strategies for IT Infrastructure ModernizationBlog: How Cloud-Based Solutions Expand Access to State ServicesBlog: Using Cloud-Based Solutions to Improve Access in CountiesBlog: The Cloud Experience: Improving Government ServicesBlog: Future-Proofing Government Through Technology ModernizationVideo: Tyler Talks: The Cloud is NowVideo: 30 Years of Data Moved to Cloud in 5 DaysVideo: Increase Efficiency With the CloudPodcast: Cloud Adoption and Understanding the Risks of Legacy SystemsListen to other episodes of the podcast.Let us know what you think about the Tyler Tech Podcast in this survey!
Chris Chuang, co-founder and CEO of Relay, joins The Manufacturing Employer to discuss his thoughts on the critical role of communication in manufacturing environments. He shares how outdated methods like walkie-talkies and paper forms lead to inefficiencies and safety concerns, as well as increasing language barriers.
Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros Shop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into one sleek, digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, David and Lucas are joined by Monique from Shop-Ware at the Institute Summit 2025. Monique and Lucas discuss the underutilization of Shop-Ware's DVX feature, emphasizing its critical role in enhancing customer interaction and driving profitability. Additionally, Monique shares her practices on integrating test plans into Shop-Ware to standardize diagnostic processes and optimize workflow. Lucas further highlights the importance of aligning parts pricing with competitive market analysis to ensure shops meet their target profit margins. 00:00 "Dvx: Our Distinct Competitive Edge"08:35 DVX Data Reveals Higher Close Ratio15:11 Integrated Digital Inspection Evolution18:21 Optimizing Shopware with Test Plans24:12 Discussing Customer Financing Challenges30:13 Embrace Technology or Fall Behind34:52 "Optimizing Pricing Strategies"40:51 Understanding Human Decision-Making43:08 Observing "Death Scroll" on Planes50:09 "Technology's Impact on My Life"53:35 "Guided Pricing Adjustments for Shops"59:17 Troubleshooting Zoom Call Pricing Issues01:06:26 "Questioning Genuine Customer Interactions"01:09:07 Vision Implementation Feedback Loop
In this compelling episode of COHORT W, host CW4 Jessie Morlan sits down with CW4 Ronald Carrion, Adjutant General Warrant Officer Intermediate Level Education–Follow On (WOILE-FO) Instructor, to explore the modernization of Professional Military Education through the lens of the Human Resources mission set.With over 20 years of experience supporting warfighter readiness across Iraq, Afghanistan, AFRICOM, and beyond, CW4 Carrion brings a unique blend of operational depth and instructional expertise. As a leader shaping the future of HR Warrant Officers, he discusses the evolving role of the Adjutant General Corps, the critical skills needed for success in large-scale combat operations, and how PME must evolve to remain relevant and impactful.
Join FPC Executive Director Reed Luhtanen as he goes off the rails with Ross McFerrin of Trustly. Reed and Ross dig into the recently announced Trump administration executive order that aims to significantly curtail the use of checks by the federal government, the rapid growth in usage of instant payments in the United States, and the NCAA tournament. FPC Spring Member Meeting is coming up! Join the FPC and register at fasterpaymentscouncil.org
The Power Hour is a weekly podcast that discusses the most interesting energy and environmental policy issues of the day with top national experts. Jack invites Power Hour veteran Daren Bakst, Director, Center for Energy and Environment at the Competitive Energy Institute, to discuss CEI's new book Modernizing the EPA: A Blueprint for Congress. Jack and […]
In this episode, we explore how digital and AI advancements are revolutionizing B2B commerce with Paul de Forno of Deloitte Digital and Michael Janney, our industry advisor for manufacturing and distribution at Salesforce. With a staggering $22 trillion market potential in the US, B2B commerce is experiencing rapid growth, outpacing B2C. The discussion centers on the transition from outdated practices to cutting-edge digital solutions, highlighting AI's role in boosting efficiency and personalization. Additionally, the episode covers the human side of digital transformation, focusing on overcoming change management challenges and gaining stakeholder buy-in. Listeners will discover practical insights into building a robust digital foundation and utilizing AI to enhance customer interactions and drive better business outcomes. Show Highlights: Exploring the $22 trillion potential of the B2B commerce market in the US. Challenges of transitioning from traditional methods to digital solutions in B2B. Importance of change management and stakeholder buy-in for digital transformation. Role of AI in enhancing B2B interactions. Necessity of clean, organized data for successful AI integration. Strategies for establishing a solid digital foundation before pursuing automation. Follow and Review: We'd love for you to follow us if you haven't yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We'd love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review,” then a quick line with your favorite part of the episode. It only takes a second, and it helps spread the word about the podcast. Supporting Resources: Paul do Forno LinkedIn: https://www.linkedin.com/in/pauldoforno/ Deloitte Digital: https://www.deloittedigital.com/us/en.html Learn more about Agentforce for Commerce: https://www.salesforce.com/commerce/ai/ Join the Commerce Cloud Community: https://sforce.co/commerce-crew Would you like to be on the podcast, or do you know someone who should? Submit a nomination here: http://sfdc.co/podnomination To learn more about Commerce Cloud Innovations, go here: https://www.salesforce.com/commerce/innovations/ *** Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com. Let them know I sent you.
About Rahul Lakhanpal:Rahul Lakhanpal is the Chief of Staff at SpectraMedix. He is focused on driving strategic initiatives and ensuring the company's alignment with market needs in the evolving landscape of value-based care.About Sean Kelly:Sean Kelly is the Senior Vice President of Growth and Business Development at SpectraMedix. He is responsible for leading the company's growth strategies and expanding its presence in the healthcare market.Things You'll Learn:SpectraMedix focuses on delivering a technology solution for value-based contract administration and management for health plans and health systems.The organization's platform enables different departments to come together, administer contracts, track performance, and identify opportunities for improvement.SpectraMedix differentiates itself by filtering information through the prism of the value-based contract, translating contract terms into actionable activities and measurements for providers.The company's technology helps health plans and health systems manage the increasing complexity of value-based contracts and make data-driven decisions.SpectraMedix emphasizes provider enablement by providing real-time financial incentives and making it easier for doctors to improve quality and reduce costs.Resources:Connect with and follow Rahul Lakhanpal on LinkedIn.Follow and connect with Sean Kelly on LinkedIn.Learn more about SpectraMedix on their LinkedIn and website.
The Power Hour is a weekly podcast that discusses the most interesting energy and environmental policy issues of the day with top national experts. Jack invites Power Hour veteran Daren Bakst, Director, Center for Energy and Environment at the Competitive Energy Institute, to discuss CEI's new book Modernizing the EPA: A Blueprint for Congress. Jack and […]
Episode 101 – Fairness for Small Biz: The Fight for HB 2428 in Texas Latino Business Report Welcome to the show! In this episode, we're diving into a critical conversation unfolding right here in Texas—one that could reshape how small businesses across the state operate and survive. We're joined by two powerhouse guests:
You can learn more about AWS in Orbit at space.n2k.com/aws. Our guests today are Ed Meletyan, Senior Solutions Architect AWS, William Duhe, AWS Senior SW Development Engineer; and, Junk Wilson VP, Business Development at Orion Space Solutions. Remember to leave us a 5-star rating and review in your favorite podcast app. Be sure to follow T-Minus on LinkedIn and Instagram. Selected Reading AWS Aerospace and Satellite Audience Survey We want to hear from you! Please complete our short survey. It'll help us get better and deliver you the most mission-critical space intel every day. Want to hear your company in the show? You too can reach the most influential leaders and operators in the industry. Here's our media kit. Contact us at space@n2k.com to request more info. Want to join us for an interview? Please send your pitch to space-editor@n2k.com and include your name, affiliation, and topic proposal. T-Minus is a production of N2K Networks, your source for strategic workforce intelligence. © 2023 N2K Networks, Inc. Learn more about your ad choices. Visit megaphone.fm/adchoices
Tell us what you think of the show! Sponsored Content.Decarbonizing the power sector attracts most of the energy transition's attention. While replacing fossil fuel generation with solar, wind, and battery storage is a critical step to combating climate change, it only addresses a piece of the challenge. Modernizing the power grid from interconnected poles and wires to an intelligent and dynamic machine is paramount to meeting the moment.The digital grid is coming, and just in time. Utilities in the U.S. are still in the early stages of realizing this opportunity, but change is coming swiftly, and their European counterparts have created a blueprint for what that could look like.Episode 83 of the Factor This Podcast features Arnaud Cantin, senior vice president of digital power at Schneider Electric.Cantin shares why a smart grid, not only clean power, is crucial for the energy transition. Why do we need it, what it could do, and what's stopping us?That's all next on Factor This.Check out FactorThis.com — your new, one-stop shop for energy news, insights, and commentary. We've combined the reach and expertise of Renewable Energy World, POWERGRID International, and Hydro Review to serve you better. Sign up for our free newsletter today.
The Power Hour is a weekly podcast that discusses the most interesting energy and environmental policy issues of the day with top national experts. Jack invites Power Hour veteran Daren Bakst, Director, Center for Energy and Environment at the Competitive Energy Institute, to discuss CEI's new book Modernizing the EPA: A Blueprint for Congress. Jack and Daren talk about why EPA exists, how its power expanded over time, corruption in the agency, and what to do about it. You can download the book here and give Daren a follow on X @darenbakst. Don't forget to grab your copy of Nuclear Revolution . And if you already have one, get you for a loved one! Join the conversation at thepowerhour@heritage.org! Thank you for listening and please don't forget to subscribe and help us to spread the word.
In this special CTO Advisor Podcast episode, Keith Townsend sits down with Scott Robohn, founder of Tech Sales Craft and co-founder of the Network Automation Forum, for a timely conversation recorded live during GTC week in San Jose — but not at GTC. The duo dive deep into the evolution of network operations and why [...]
If/Then: Research findings to help us navigate complex issues in business, leadership, and society
Susan Athey, the Economics of Technology Professor at Stanford Graduate School of Business and founding director of the Golub Capital Social Impact Lab, studies the impact of technological innovations on workers, businesses, and society. Will the world's economies successfully adapt to a future defined by artificial intelligence? On this episode, Athey shares what the stories of 22,000 laid-off workers in Sweden can tell us about who recovers from economic turmoil, how small design changes and product features can have outsize societal impact, and how AI could transform the way we work, from hiring to healthcare. What's the best way to build a future that effectively integrates AI and supports workers? Tell us more at ifthenpod@stanford.edu.This episode was recorded on December 16, 2024. Related Content:Susan Athey faculty profileA Low-Cost, Scalable Way to Get More Women Into TechA.I. Can Help “Personalize” Policies to Reach the Right PeopleA/B Testing Gets an Upgrade for the Digital AgeEast Brother Light StationChapters(00:00:00) - Modernizing a 150 Year Old Lighthouse(00:03:05) - Adapting to Advancing Technology(00:04:20) - Impact of Mass Layoffs(00:06:16) - Low-Cost Scalable Solutions(00:13:37) - AI's Role in the Future of Work(00:19:45) - Managing Transitions in the Job MarketSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Modernizing Vehicle Claims Through Telematics The CEO of 2024 InsurPitch Dublin-winning insurtech Xtract shares insights on leveraging telematics to accelerate and optimize claims processing while boosting customer satisfaction and loyalty.
In this episode, we chat with ACT's Naresh Aggarwal and Bottomline's Leo Gil about cash management strategies to gain executive buy-in, conflicting KPIs, cash management concepts and a tailored approach, and the critical importance of flexibility and resilience for treasurers. We also dive into the potential of AI and technology pitfalls to avoid.
Lorelei Kelly joins The Great Battlefield podcast to talk about her career in working to build a more informed and responsive democracy and founding Georgetown Democracy, Education and Service to continue working on congressional reform.
In a world where digital transactions are the norm, why are many insurers still processing paper checks for claims settlements? In this episode of the Insurtech Leadership Podcast, host Josh Hollander talks with Shannon Elsea, founder of Settlement Done Easy, about bringing a faster, more secure approach to third-party claims. Drawing on his 30 years as a personal injury attorney, Shannon highlights the inefficiencies of traditional check-based settlements and explains how digital solutions can help both insurers and legal professionals streamline the final steps of the claims process. They also explore how Settlement Done Easy bridges compliance and security requirements—like SOC 2 and NACHA—to address legal and ethical considerations. Shannon sheds light on what it takes to bootstrap a startup in insurance, the support he's found in insurtech communities, and the potential to eventually offer same-day settlements. In This Episode: [00:10] Introduction to Shannon - Shannon's background as a personal injury lawyer and why he built Settlement Done Easy to cut down on payment delays. [00:49] The Real Cost of Paper Checks - Insight into why paper-based settlements are slow, prone to theft, and surprisingly expensive. [02:27] Paying Third-Party Claimants - How Settlement Done Easy addresses the compliance gap when sending funds to individuals, attorneys, and law firms. [07:04] Security at the Core - An overview of the platform's SOC 2- and NACHA-compliant approach to safeguarding transactions. [18:34] Future of Same-Day Settlements- Exploring the potential for accelerating ACH timelines even further to meet market demand. [00:25:41] Bootstrapping a Startup - Shannon's journey from idea to prototype, and how mentorship and startup communities provided essential support. Notable Quotes [00:49] “We built Settlement Done Easy using current technology to replace the process of paper checks through the mail with an ACH payment.” – Shannon Elsea [02:27] “The challenge is, how do you pay the third-party claimant? How do you pay the represented claimant? And that's where Settlement Done Easy comes into the mix.” – Shannon Elsea [11:54] “Over one billion dollars worth of checks are stolen out of the mail every year in the U.S.” – Shannon Elsea Our Guest Shannon Elsea is the founder of Settlement Done Easy, a digital platform that replaces mailed paper checks with secure ACH payments. Leveraging his 30+ years of experience as a personal injury attorney, Shannon aims to expedite insurance settlements and reduce risk for insurers and legal professionals alike. Resources and Links Shannon Elsea LinkedIn | Settlement Done Easy Josh Hollander LinkedIn | Horton International | Insurtech Leadership Show
Faith in our government and elected officials has reached record lows in recent years. In 2023, trust in government institutions plummeted to 16%, marking one of the lowest points in history, and, in 2024, 49% of Americans – a plurality of respondents – asserted that the very foundation of our government, our democracy, was not working. This episode kicks off our limited series How Government Can Get Sh*t Done. In this series, hosts Debbie Cox Bultan and Ryan Coonerty will be joined by political scientists, policy experts, authors, and elected officials as they explore how to make government more effective and responsive, delivering tangible results that improve lives. For today's conversation, Debbie speaks with Jennifer Pahlka, who has decades of experience in civic technology. She was U.S. Deputy Chief Technology Officer under former President Obama and recently authored the book, Recoding America: Why Government is Failing in the Digital Age and How We Can Do Better. Debbie and Jennifer talk about the factors that often make government slow or ineffective and what the Department of Government Efficiency is getting wrong about cutting waste, fraud, and abuse. Jennifer shares her advice for elected officials from prioritizing civil service reform to investing in digital and data infrastructure and the importance of measuring results. Tune in to hear how Democrats can go on offense against DOGE by championing thoughtful and lawful systemic improvements. IN THIS EPISODE: • [01:05] Introducing An Honorable Profession's new series: How Government Can Get Sh*t Done. • [02:17] Welcome to Jennifer Pahlka who served as US Deputy Chief Technology Officer under President Obama. • [04:53] How to not lose sight of the real problems that need evolving. • [09:40] Why efficiency is a byproduct of government rather than a goal. • [11:17] Differentiating between creating regulations and making government work. • [16:24] Four things government officials can do to facilitate interaction. • [18:12] How LLMs can support efficiency. • [21:56] What it might look like to care more about the outcome than the bill. • [25:41] How to know the true status of your bureaucracy. • [28:10] Understanding why bureaucracy is risk adverse. • [30:28] Jennifer's journey to public service. • [32:20] How tech can build a better world for those who most need it.
Send us a textThis episode's guests are SRAM Technical Field Guide Sean Owen and Midwest Regional Manager Dan Jennings for an actionable discussion about service center add-on sales and modernizing service packages.They'll share valuable insights on how retailers can enhance customer experience, drive profitability, and adapt to the evolving landscape of bicycle service. Tune in for expert tips on building stronger connections with customers and adding value to every service transaction.Support the show
This week, researcher Kate Wood from Info-Tech joins the show to talk about the future of security autonomization with AI.George K and George A talk to Kate about: The reality of AI adoption in security beyond marketing hype (and where the hallucinations are still problematic) Modernizing vendor risk management beyond checkbox exercises A fascinating framework for "autonomization" vs. automation - and understanding your tolerance for AI decision-making at operational, tactical and strategic levels And Kate drops some incredibly real and raw career advice on authenticity, pursuing work you love, and finding mentorsResearch mentioned: https://www.infotech.com/research/ss/build-an-autonomous-security-delivery-roadmap-----------
My guest today is Jonathan Birnbaum, the Founder and CEO of OpenYield. After over a decade in finance, Jon set out to tackle a challenge close to my heart—bringing a modern trading experience to the world of Fixed Income. Today, he breaks down how market structure, technology, and regulation have shaped the evolution of trading platforms. We also cover the challenges of modernizing bond trading, the role of liquidity providers, and the cold start problem. Please enjoy this conversation with Jon Birnbaum. For the full show notes, transcript, and links to the best content to learn more, check out the episode page HERE. ----- Making Markets is a property of Colossus, LLC. For more episodes of Making Markets, visit joincolossus.com/episodes. Stay up to date on all our podcasts by signing up to Colossus Weekly, our quick dive every Sunday highlighting the top business and investing concepts from our podcasts and the best of what we read that week. Sign up here. Follow us on Twitter: @makingmkts | @ericgoldenx Editing and post-production work for this episode was provided by The Podcast Consultant (https://thepodcastconsultant.com). Show Notes (00:00:00) Welcome to Making Markets (00:01:31) Technological Advancements in Bond Markets (00:02:19) Catalysts for Innovation in Equity vs. Fixed Income (00:04:41) Impact of ETFs on Fixed Income Trading (00:05:06) Emergence of New Market Participants (00:07:33) Subsectors of Fixed Income and Technology Adoption (00:08:45) Challenges in Electrifying the Bond Market (00:10:59) OpenYield's Role in the Fixed Income Market (00:15:16) Strategies for Building a Trading Venue (00:18:00) Pricing Models in Bond Trading (00:23:05) Future of Fixed Income Market Structure (00:39:17) Future Outlook Learn more about your ad choices. Visit megaphone.fm/adchoices
Join us for an insightful episode where we explore the digital transformation journey at Vanguard with Marco De Freitas, Chief Product Officer for Vanguard's Personal Investor Business, and Amber Brestowski, Chief Product Officer for the Retirement Business.Discover how Vanguard is modernizing client journeys, enhancing products, and building platforms that promise superior investment experiences. Marco and Amber share their strategies for leveraging AI and behavioral science to redefine client interactions, all while maintaining a strong focus on customer outcomes and innovation.Whether you're interested in digital transformation, product management, or financial services innovation, this episode is packed with practical insights that you won't want to miss. Want to learn how Vanguard is leading the charge in transforming financial services? Tune in for the full episode.You'll hear us talk about:10:32 - Aligning Strategy with Product ExecutionAmber discusses the importance of aligning product strategy with business goals at Vanguard. She emphasizes setting the right incentives and problems for product teams to solve, ensuring they focus on creating superior client experiences that drive competitive advantage.22:56 - Experimentation in Client ModernizationAmber shares how Vanguard uses a North Star approach with key OKRs to drive outcomes. She outlines strategies for engaging clients and improving retirement readiness through behavioral finance and agile experimentation.35:05 - Balancing Innovation and OptimizationMarco talks about Vanguard's approach to innovation, stressing the importance of client-centricity and empowering teams to innovate. He explains how a portfolio approach allows for both incremental improvements and moonshot projects, fostering a culture of continuous development.Episode Resources:Amber on LinkedIn: https://www.linkedin.com/in/amber-brestowski-019b56ab/Marco on LinkedIn: https://www.linkedin.com/in/marco-de-freitas-80416714/Vanguard website: https://investor.vanguard.com/Timestamps:00:00 Coming Up01:05 Intro09:10 Amber's Career Journey12:11 Marco's career journey18:06 Modernizing Client Experience22:56 Experimentation in Client Modernization31:04 Aligning Business Strategy with Product Execution37:43 Behavioral Science in Digital Experiences46:50 Tackling Digital-First Transformation Challenges49:58 Closing reflections