SBCN Small Biz Podcast

Linda Ockwell-Jenner interviews SBCN member expert: Peter Piluk, Creative Minds Accounting's founder, on small business tax tips. Peter emphasizes the correct tax order: current payroll taxes first, followed by HST, then income taxes. He warns against common mistakes like claiming non-eligible expenses (e.g., clothing) and stresses the importance of keeping digital and physical receipts. Peter shares that business owners can claim 61-62 cents per kilometre for mileage. He advises against DIY tax preparation if behind by more than two years and reassures that the CRA is manageable, not intimidating.

Ashley Griffin, our Member Expert, and a network specialist operating under the company Griffcomm Inc. in Canada, discusses Voice over IP (VoIP) with SBCN Co-Founder Linda Ockwell-Jenner. VoIP, essentially a technology replacing traditional phone systems, allows for internet-based calls. Initially developed in the late 1990s, it faced challenges due to slow network speeds – around 10 megabits per second – making it difficult to handle multiple voice conversations. As networks improved in the mid-2000s, VoIP became viable, allowing businesses to connect hundreds of users. Ashley explains that while many larger organizations utilize VoIP today, smaller businesses often rely on traditional phone lines and PBX systems. He highlights the potential risks of using cloud-based VoIP solutions, emphasizing the importance of owning the phone number to avoid losing it if service is discontinued. Ashley also showcases a mobile Wi-Fi phone that connects to Wi-Fi networks, providing a remote access point to a business's VoIP system.

One of our podcast experts, Peter Piluk and SBCN Co-Founder Linda Ockwell-Jenner discuss the increasing use of AI in accounting, particularly for small firms like theirs. Peter explains how he and his wife use AI for research, refining financial tasks, and even proofreading his LinkedIn posts – which are surprisingly successful. He highlights AI's strength in following rules, like accurately posting transactions based on established accounting guidelines. Peter demonstrates how AI can automate tasks like monitoring client numbers and alert him to potential issues, freeing up his time. He emphasizes that while AI isn't a complete replacement for accountants, those who embrace it will thrive, particularly as AI's costs are expected to decrease over time, potentially shifting to a subscription model.

Andrew Leith, an SBCN Member expert, joins SBCN Co-Founder Linda Ockwell-Jenner. He emphasizes the crucial connection between company culture and revenue, comparing it to personal well-being – a negative mindset hinders performance. Andrew highlights the importance of fostering a positive environment through focusing on people, processes, and products, ensuring employees feel valued and have a voice. He further stresses authenticity and challenging assumptions about culture, advocating for leaders to prioritize genuine connection and employee well-being for sustainable success and ultimately, a thriving business.

The SBCN's Linda Ockwell-Jenner and Ashley Griffin from Griffcom discussed VPNs (Virtual Private Networks), explaining their importance for small businesses, particularly those with remote workers. A VPN creates a secure, encrypted connection between a device and an office, protecting data when accessing it remotely. While VPNs have been around for decades, mobile VPN technology has become more prevalent and efficient. Essentially, a VPN allows businesses to securely access their data, regardless of location, and Ashley highlights the irony that smaller businesses often need this security more than larger ones. Finally, Ashley emphasizes the importance of owning your data, advising against relying solely on cloud services like Google Docs.

In this episode of the SBCN Small Biz Podcast, host Linda Ockwell-Jenner interviews entrepreneur Glenn Poulos, who shares his experience transitioning from a 15-year Canadian business to a new venture, Prog USA, in Florida. Glenn emphasizes the mindset of an entrepreneur – prioritizing ideas and ownership over rigid processes – and offers practical advice like focusing on a minimum viable product, building a strong team, and taking calculated risks. He highlights the importance of customer relationships and acknowledges the unique challenges and rewards of operating a business, particularly concerning financial risk and the need to constantly adapt.https://www.progusa.net/

In this Small Biz Podcast episode, realtor Ian Inglis joins Linda Ockwell-Jenner to provide an update on the Canadian housing market as of January 2026. He notes a 6% price decline in 2025, driven by increased inventory and explains that condo prices saw a sharper drop. Ian forecasts a relatively stable market in 2026 with potential price increases in the second half of the year, influenced by anticipated interest rate reductions. He advises prospective homebuyers, particularly first-timers, to contact a realtor early, emphasizing the importance of valuation, staging, and considering factors like roof condition and electrical systems to make informed decisions about purchasing or selling a home.www.theinglisteam.com

Andrew Leith, the founder of Octant Executive Advisory Group, discusses his business focusing on revenue strategy and leadership development, stemming from his corporate experience in rapid scaling software companies. He emphasizes the importance of understanding diverse thinking styles, particularly neurodivergent individuals, and encouraging leaders to truly empower their employees by allowing them to utilize their unique strengths. Andrew's advice centers on recognizing the value in everyone's perspective and creating safe spaces for growth, ultimately fostering a more effective and fulfilling work environment.

This episode underscores the critical need for proactive communication between small business owners and their accountants, moving beyond just tax season preparations. It emphasizes thorough vetting of potential advisors, particularly in the age of AI, and highlights the value of a trusted, ongoing advisory relationship. The conversation stresses regular check-ins, practical advice like scheduling December calls, and acknowledges the evolving accounting landscape. Ultimately, it's a reminder that a strong business-accountant partnership is built on open dialogue and mutual understanding.

In this episode, Ashley from Griffcom highlights the critical need for small business owners to understand their IT infrastructure, specifically emphasizing the importance of robust firewalls and smart technology investments. He strongly advises against purchasing inexpensive retail laptops, recommending instead durable, higher-quality models like Lenovo corporate, which offer a better long-term return on investment. Ashley stresses the importance of strategic, long-term IT budgeting that accounts for equipment lifespan and the value of seeking expert advice from experienced IT professionals to ensure a secure and efficient technology setup for the business.

This episode of the Small Biz Podcast introduces Ian Inglis, a realtor with Remax, providing the first in a series of ongoing updates on the housing market in Waterloo Region, Ontario. He discusses current affordability challenges, noting factors like interest rates, prices, and consumer confidence impacting the market. He highlights a buyer's market with 70% of sales below $750,000, and addresses the challenges faced by first-time buyers. Ian advises listeners to seek professional financial advice and emphasizes the importance of patience and saving for a down payment. He plans to continue providing monthly updates.

Linda Ockwell-Jenner is joined by Wendy Rovers of Redefining Relationships, who helps people understand what is important in their relationships and how the mind works.

Get ready for a partner-ific conversation! Linda and Dave Ockwell-Jenner, the dynamic duo behind SBCN, spill the tea on what makes a successful partnership. With over two decades of experience watching partnerships come together (and sometimes fall apart), they're sharing their top tips for making it work!Join our hosts as they dish out the secrets to building a strong, lasting partnership - whether that's in your personal or professional life. From navigating conflicting personalities to finding common ground and working together towards a shared goal, Linda and Dave are dishing out all their favorite strategies for success.So grab your favorite coffee mug (or glass of champagne), get comfy, and get ready to learn from the experts!

Linda Ockwell-Jenner welcomes back Tom Reilly on today's episode of the SBCN Small Biz Podcast. Tom and Linda discuss the difference between Influence and Persuasion.

Andrew Leith, President & Founder of Octant Executive Advisory Group joins SBCN Co-Founder Linda Ockwell-Jenner. Andrew has had a distinguished career in sales roles and his journey brought him to realize the differences in leadership for neurotypical and neurodivergent individuals. His work now helps leaders enhance their impact through better understanding the individuals in their teams.

SBCN Co-Founder Linda Ockwell-Jenner is joined by Tom Reilly from Reilly Sales Consulting to talk about non-verbal communication. There so much that's ‘unsaid' that we can pick up on to help understand those who we're interacting with.

SBCN Co-Founder Linda Ockwell-Jenner is joined by a new SBCN member, April Patterson. April runs a bookkeeping and tax preparation business with a special focus on helping neurodiverse business owners find less stress in the numbers.April discusses her family's personal experience with Attention Deficit Hyperactivity Disorder (ADHD) and Autism Spectrum Disorder (ASD) and how these play into her approach to the business world.

Ashley Griffin, IT expert, owner of GRIFFCOMM (and fellow Brit) joins SBCN Co-Founder Linda Ockwell-Jenner in today's episode. We hear Ashley's early days of getting into the computer and technology field, and how he brings a fair and honest approach for his customers.

Our guest today is Glenn Poulos - recently retired from his role as Executive Vice President and General Manager of NWS. Glenn and Linda discuss post-retirement from NWS and Glenn's exciting new venture in Florida, US. He's now on a mission to grow another business to great success.

SBCN Co-Founder Linda Ockwell-Jenner chats with Maxine Metzger about the launch of Synergy Business Events. Maxine's newest venture hosts the Synergy Business Events Expo on January 29th, from 2pm-8pm at Forbes Hall, RIM Park, Waterloo, Ontario. Featuring a number of local businesses representing a wide range of industries, networking and information sessions.

Linda Ockwell-Jenner is joined by April Lupi to explore a fascinating topic: Somatic Coaching. We've all heard of coaching before, but April integrates somatic experiencing as part of her approach. If you've never heard of somatic coaching, then this episode is for you.Find out more about April at https://lavenderlaneptw.ca/meet-april/

In today's episode of the SBCN Small Biz Podcast, SBCN Co-Founder Linda Ockwell-Jenner chats with Niharika Sinha Chopra from Staebler Insurance. Having lived in India, Africa, the UK, Niharika has called Canada home for the past 20 years.

Linda Ockwell-Jenner is joined by Adam Mawer, Director of Workhaus KW - a Canadian co-working space. Adam started with the organization as a member, before taking a role at Workhaus itself. Workhaus is the title sponsor for the SBCN and home to our monthly networking events in Waterloo Region.

Linda Ockwell-Jenner, SBCN Co-Founder is joined by Brenda Schrader-Sanders of Jumpstart Your Success (www.jumpstartyoursuccess.ca). Brenda previously enjoyed a distinguished career in real estate and now through Jumpstart uses hypnosis to support her clients find greater success through her coaching programs. Brenda de-mystifies her approach and the types of outcomes that she's seen her clients achieve.

Linda Ockwell-Jenner is joined by Robert Dice, Insurance Made Simple. Rob has always liked helping people and now works with his clients to solve their insurance problems across families, self-employed, and corporations.

Tom Fournier, CEO of Markets Connection joins SBCN Co-Founder Linda Ockwell-Jenner to talk about a novel money raising approach for his latest business venture, a multi-vendor marketplace called Markets Connection (https://marketsconnection.com/). Tom and his business partner are pursuing an equity crowdfunding model - something that is relatively new to Canada - selling shares in the company to small investors.

Linda Ockwell-Jenner's guest on the SBCN Small Biz Podcast today is… Linda! Linda MacLeod from AMJ Campbell joins our SBCN Co-Founder to talk about the company's role in helping people move things across the street, across town, across the country or across the world.

Linda Ockwell-Jenner is back with a new episode of the SBCN Small Biz Podcast. Today we welcome back a long time member of the SBCN, who has recently taken a new role in the cybersecurity space. Theresa Ullyot talks about the importance of cyber insurance, and working beside their clients. 

Today's guest is Brodie Mei, a Fractional Chief Marketing Officer (CMO) with expertise in the B2B Software-as-a-Service (SaaS) space. He chats with SBCN Co-Founder Linda Ockwell-Jenner about the role of a Fractional CMO and the types of businesses that can benefit from this type of expertise.Find out how to connect with Brodie here: https://www.sbcncanada.org/whois/5527 

Linda talks with David Dinh about the work his company does in visual communication, helping businesses get their message out in a consistent way.

Linda talks with David Dinh about the work his company does in visual communication, helping businesses get their message out in a consistent way.

Linda and Dave wish all our members, supporters and sponsors a very Happy New Year! 

Linda and Dave wish all our members, supporters and sponsors a very Happy New Year! 

Linda Ockwell-Jenner is joined by Executive Coach Amy Ballantyne to talk about the importance of quality communication at work and at home. Amy covers concepts such as clear expectations, boundaries, appreciation and relationships.

Linda Ockwell-Jenner is joined by Executive Coach Amy Ballantyne to talk about the importance of quality communication at work and at home. Amy covers concepts such as clear expectations, boundaries, appreciation and relationships.

We welcome back a familiar voice: Kayla Droog is today's guest on the SBCN Small Biz Podcast. She joins SBCN Co-Founder Linda Ockwell-Jenner to discuss how she helps her clients with developing and putting systems in place to effectively manage their business. The conversation also covers the importance of focusing on priorities.

We welcome back a familiar voice: Kayla Droog is today's guest on the SBCN Small Biz Podcast. She joins SBCN Co-Founder Linda Ockwell-Jenner to discuss how she helps her clients with developing and putting systems in place to effectively manage their business. The conversation also covers the importance of focusing on priorities.

A rare opportunity with both SBCN Co-Founders! Linda is joined by Dave Ockwell-Jenner to discuss social media security, and some of the common ways attackers target your social media accounts; but most importantly: what you can do about it. 

A rare opportunity with both SBCN Co-Founders! Linda is joined by Dave Ockwell-Jenner to discuss social media security, and some of the common ways attackers target your social media accounts; but most importantly: what you can do about it. 

Linda Ockwell-Jenner is joined by Sean Lyn - of By Sean Lyn a professional photographer specializing in helping you with the perfect headshot. Whether you're a smaller business, a large company, or even an individual, everyone can benefit from a professional headshot. Sean shares some of his tips for getting a better headshot and enjoying the process. 

Linda Ockwell-Jenner is joined by Sean Lyn - of By Sean Lyn a professional photographer specializing in helping you with the perfect headshot. Whether you're a smaller business, a large company, or even an individual, everyone can benefit from a professional headshot. Sean shares some of his tips for getting a better headshot and enjoying the process. 

Today's guest is one of the newest members of the Small Business Community Network (SBCN): Frank Le of Kitchener Hypnosis. Frank speaks with SBCN Co-Founder Linda Ockwell-Jenner about his fascinating line of work and some of the misconceptions around hypnosis. 

Today's guest is one of the newest members of the Small Business Community Network (SBCN): Frank Le of Kitchener Hypnosis. Frank speaks with SBCN Co-Founder Linda Ockwell-Jenner about his fascinating line of work and some of the misconceptions around hypnosis. 

Today's guest is Michelle Martin - a transformation and team coach, and member of the SBCN. She joins our co-founder Linda Ockwell-Jenner to talk about her transition from corporate director to small business owner. Don't miss this fascinating discussion!

Today's guest is Michelle Martin - a transformation and team coach, and member of the SBCN. She joins our co-founder Linda Ockwell-Jenner to talk about her transition from corporate director to small business owner. Don't miss this fascinating discussion!

Linda Ockwell-Jenner is joined by Lisa Medeiros - a professional photographer who discusses how she has pivoted between different types of photography since her business started. Lisa also talks about the value of a strong brand and what the Lisa Medeiros brand is all about.

Linda Ockwell-Jenner is joined by Lisa Medeiros - a professional photographer who discusses how she has pivoted between different types of photography since her business started. Lisa also talks about the value of a strong brand and what the Lisa Medeiros brand is all about.

Linda welcomes back Kayla Droog, CEO of Kayla Droog Consulting to talk about her tremendous growth and how it impacted her company, as well as her views on how to ensure you offer the right services.

Linda welcomes back Kayla Droog, CEO of Kayla Droog Consulting to talk about her tremendous growth and how it impacted her company, as well as her views on how to ensure you offer the right services.

We welcome Bill Judge to the SBCN Small Biz Podcast. Bill is a Wedding Officiant, and joins SBCN Co-Founder Linda Ockwell-Jenner to discuss how he changed from a career in hospitiality to helping make people's dreams come true. 

We welcome Bill Judge to the SBCN Small Biz Podcast. Bill is a Wedding Officiant, and joins SBCN Co-Founder Linda Ockwell-Jenner to discuss how he changed from a career in hospitiality to helping make people's dreams come true.