Podcasts about build trust

Roughly 1.2 billion young people will reach working age in developing countries over the next 10-15 years. However, current projections show that only 420 million jobs are expected to be created by that time, meaning millions of young people will be left without a clear path to employment. World Bank President Ajay Banga joins Clarke Murphy and Marla Oates on Redefiners to talk about what the Bank is doing about it, and why job creation is so critical to both developing countries and the global economy. Ajay talks about what he's doing to transform the 80-year old institution into a faster, more efficient, and more impactful partner in development, including partnering more with the private sector to increase investments in emerging markets. He also discusses what he calls the Decency Quotient and how leaders can tap into that in order to lead people with a hand on their back, not in their face. We'll also hear from Rebecca Hart, a leadership advisor in our Atlanta office, who will discuss why the most successful leaders prioritize curiosity over having all the answers. Four things you'll learn from this episode: How to get everyone aligned with a bold mandate, mission and vision and how to deal with challenging feedback Why job creation is a critical piece in global development Why the private sector is critical to international development What the Decency Quotient is and why it matters for leaders today If you enjoyed this episode, you might also like these Redefiners episodes: Music with a Mission: Former MTV International Chairman and CEO Bill Roedy on Leading with Purpose Leadership Lounge: Built to Last or Built to Learn: How Leaders Can Develop Resilience Action Creates Hope: A Conversation with IRC President and CEO David Miliband Leadership Lounge: From Firefighting to Future-Building: How Leaders Can Master Perpetual Transformation Thriving Through Adversity: How WTO's Dr. Ngozi Okonjo-Iweala is Solving Global Problems Leadership Lounge: Beyond Handshakes: How to Build Trust and Transform Executive Team Performance

What can business leaders, parents, and professionals learn from the people who negotiate with spies, terrorists, and hostage-takers? In this FBI Negotiation Masterclass, three elite agents reveal the human side of influence — the small behavioral cues, emotional intelligence, and calm under pressure that determine whether a situation escalates or resolves. Joe Navarro shares how observation and benign curiosity can turn fear into cooperation. Gary Noesner breaks down why likability is the secret weapon in any negotiation. And Melissa Fortunato shows how empathy and diversity save lives — and how the same principles can transform conversations at home and at work. Whether you're facing conflict in the boardroom or at the kitchen table, this masterclass shows you how to communicate like the people trained to do it when everything's on the line. Featured Episodes Featuring: The Power of Benign Curiosity in Negotiation with Joe Navarro — Former FBI Special Agent & Body Language Expert, Author of Be Exceptional The FBI's Top Hostage Negotiator Reveals What Actually Works in Negotiation – with Gary Noesner — Former Chief of the FBI's Crisis Negotiation Unit, Author of Stalling for Time The Secret Strategy FBI Negotiators Use — And You Can Too (with Melissa Fortunato) ⁠Melissa Fortunato — FBI Crisis Negotiator & Undercover Agent⁠

How do you establish trust in an AI SOC, especially in a regulated environment? Grant Oviatt, Head of SOC at Prophet Security and a former SOC leader at Mandiant and Red Canary, tackles this head-on as a self-proclaimed "AI skeptic". Grant shared that after 15 years of being "scared to death" by high-false-positive AI, modern LLMs have changed the game .The key to trust lies in two pillars: explainability (is the decision reasonable?) and traceability (can you audit the entire data trail, including all 40-50 queries?) . Grant talks about yje critical architectural components for regulated industries, including single-tenancy , bring-your-own-cloud (BYOC) for data sovereignty , and model portability.In this episode we will be comparing AI SOC to traditional MDRs and talking about real-world "bake-off" results where an AI SOC had 99.3% agreement with a human team on 12,000 alerts but was 11x faster, with an average investigation time of just four minutes .Guest Socials -⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠Grant's Linkedin Podcast Twitter - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@CloudSecPod⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠If you want to watch videos of this LIVE STREAMED episode and past episodes - Check out our other Cloud Security Social Channels:-⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Cloud Security Podcast- Youtube⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠- ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Cloud Security Newsletter ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠If you are interested in AI Cybersecurity, you can check out our sister podcast -⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ AI Security Podcast⁠(00:00) Introduction(02:00) Who is Grant Oviatt?(02:30) How to Establish Trust in an AI SOC for Regulated Environments(03:45) Explainability vs. Traceability: The Two Pillars of Trust(06:00) The "Hard SOC Life": Pre-AI vs. AI SOC(09:00) From AI Skeptic to AI SOC Founder: What Changed? (10:50) The "Aha!" Moment: Breaking Problems into Bite-Sized Pieces(12:30) What Regulated Bodies Expect from an AI SOC(13:30) Data Management: The Key for Regulated Industries (PII/PHI) (14:40) Why Point-in-Time Queries are Safer than a SIEM (15:10) Bring-Your-Own-Cloud (BYOC) for Financial Services (16:20) Single-Tenant Architecture & No Training on Customer Data (17:40) Bring-Your-Own-Model: The Rise of Model Portability (19:20) AI SOC vs. MDR: Can it Replace Your Provider? (19:50) The 4-Minute Investigation: Speed & Custom Detections (21:20) The Reality of Building Your Own AI SOC (Build vs. Buy)(23:10) Managing Model Drift & Updates(24:30) Why Prophet Avoids MCPs: The Lack of Auditability (26:10) How Far Can AI SOC Go? (Analysis vs. Threat Hunting)(27:40) The Future: From "Human in the Loop" to "Manager in the Loop" (28:20) Do We Still Need a Human in the Loop? (95% Auto-Closed) (29:20) The Red Lines: What AI Shouldn't Automate (Yet) (30:20) The Problem with "Creative" AI Remediation(33:10) What AI SOC is Not Ready For (Risk Appetite)(35:00) Gaining Confidence: The 12,000 Alert Bake-Off (99.3% Agreement) (37:40) Fun Questions: Iron Mans, Texas BBQ & SeafoodThank you to Prophet Security for sponsoring this episode.

Today, we'll hear about:  A 30-year-old learning to lead a veteran team with humility, service and trust How to design compensation plans that drive results without breaking your business model Dave's rant on why now is the easiest time to win in business Raising prices with integrity, keeping customers' trust, and staying profitable through change Next Steps:

In the wedding industry, your clients don't get a test drive. They have to hand over control, spend a lot of money, and trust that it will all work out. That means your real job in the sales process is not to impress people. It is to make them feel safe.In this episode, we talk about what actually builds trust fast. It is not perfection. It is proof, transparency, and humanity. You will learn how to use both direct and indirect trust builders to help clients feel seen, secure, and confident saying yes. We cover how to show credibility without sounding salesy, how transparency builds trust faster than polish, and why consistency across your website, calls, and emails matters more than you think.By the end, you will have a clear framework for building trust in every step of your sales process so clients feel at ease choosing you.Takeaways:Clients do not buy perfection. They buy trust.Trust comes from empathy, authority, and consistency.Direct trust builders include testimonials, press, metrics, and clear process steps.Indirect trust builders include calm confidence, active listening, and transparent communication.Transparency builds trust faster than polish ever will.Every interaction should communicate, “You can trust me to take care of you.”

"No matter what your walk of life is, you will be able to impart a lesson that is relatively universal, that people who do something totally different will likely be able to take away and apply to their day to day life." -John De Goey   David Margolin is a global marketing leader, strategist, and growth accelerator. He is currently the Chief Marketing Officer at Unilog, where he drives growth marketing, brand strategy, and business impact through Human-Augmented Composable Supply Chain Operating Systems. Previously, David served as Global CMO at Netafim, leading marketing transformation across 130 countries and implementing AI-powered strategies to boost demand generation, digital marketing, and global team performance. He has also held senior marketing leadership roles at Kramer Electronics, RADVISION/Avaya, and other global companies, building high-performing teams and delivering measurable business results. David is recognized for combining data-driven insights, storytelling, and innovation to position marketing as a core driver of business growth. Website: https://unilog.company/ LinkedIn:  https://www.linkedin.com/in/davidmargolin/ YouTube: https://www.youtube.com/@Unilog-Supply-Chain-Management   John De Goey is a portfolio manager, author, and industry thought leader dedicated to putting clients first. As a Portfolio Manager at Designed Securities, he helps families reach their financial goals while providing a high-quality, accessible investment experience. A Certified Financial Planner (CFP), Certified Investment Manager (CIM), and FP Canada FELLOW, John emphasizes education, transparency, and evidence-based strategies over market timing or risky bets. He has been twice named one of Canada's Top 50 Advisors and is the 2017 recipient of the Donald J. Johnston Award for his lifetime contributions to financial planning. In this episode, John shares his perspective on building client-focused investment strategies, the importance of professionalism in financial advising, and how families can achieve meaningful financial outcomes. Website: https://www.johndegoey.ca/ LinkedIn: https://www.linkedin.com/in/johndegoey/   In this episode, John and David explore how expertise, strategy, and innovation intersect to create meaningful impact—whether helping families reach their financial goals or driving business growth on a global scale. They share practical insights on building trust, leveraging data, and making decisions that deliver real-world results.   Apply to join our marketing mastermind group: https://notypicalmoments.typeform.com/to/hWLDNgjz Follow No Typical Moments at: Website: https://notypicalmoments.com/ LinkedIn: https://www.linkedin.com/company/no-typical-moments-llc/ YouTube: https://www.youtube.com/channel/UC4G7csw9j7zpjdASvpMzqUA Instagram: https://www.instagram.com/notypicalmoments Facebook: https://www.facebook.com/NTMoments

What if your pricing is legally off — and you don't even know it?In this episode, Janene is joined by legal and business strategist Vena Verga-Danemar to unpack what every founder needs to know about pricing and legal compliance. They break down how pricing clarity, terms, and legal structure work together to protect your business and build trust with clients.You'll learn:• Why B2C laws apply based on your customer's location, not yours• How to use pricing and legal terms to filter out the wrong clients• Why transparency isn't just ethical — it's legally requiredThis is part one of their conversation — focused on CH/EU rules but packed with insight for anyone serving clients in the EU or US.Disclaimer: The content shared in this episode by Legally She Can and Vena Verga-Danemar is for informational and educational purposes only. It is not specific legal advice for your situation and does not create a lawyer client relationship. Your facts, jurisdiction, and business model matter, so get tailored advice before you implement. This podcast uses the following third-party services for analysis: Podtrac - https://analytics.podtrac.com/privacy-policy-gdrp

"No matter what your walk of life is, you will be able to impart a lesson that is relatively universal, that people who do something totally different will likely be able to take away and apply to their day to day life." -John De Goey   David Margolin is a global marketing leader, strategist, and growth accelerator. He is currently the Chief Marketing Officer at Unilog, where he drives growth marketing, brand strategy, and business impact through Human-Augmented Composable Supply Chain Operating Systems. Previously, David served as Global CMO at Netafim, leading marketing transformation across 130 countries and implementing AI-powered strategies to boost demand generation, digital marketing, and global team performance. He has also held senior marketing leadership roles at Kramer Electronics, RADVISION/Avaya, and other global companies, building high-performing teams and delivering measurable business results. David is recognized for combining data-driven insights, storytelling, and innovation to position marketing as a core driver of business growth. Website: https://unilog.company/ LinkedIn:  https://www.linkedin.com/in/davidmargolin/ YouTube: https://www.youtube.com/@Unilog-Supply-Chain-Management   John De Goey is a portfolio manager, author, and industry thought leader dedicated to putting clients first. As a Portfolio Manager at Designed Securities, he helps families reach their financial goals while providing a high-quality, accessible investment experience. A Certified Financial Planner (CFP), Certified Investment Manager (CIM), and FP Canada FELLOW, John emphasizes education, transparency, and evidence-based strategies over market timing or risky bets. He has been twice named one of Canada's Top 50 Advisors and is the 2017 recipient of the Donald J. Johnston Award for his lifetime contributions to financial planning. In this episode, John shares his perspective on building client-focused investment strategies, the importance of professionalism in financial advising, and how families can achieve meaningful financial outcomes. Website: https://www.johndegoey.ca/ LinkedIn: https://www.linkedin.com/in/johndegoey/   In this episode, John and David explore how expertise, strategy, and innovation intersect to create meaningful impact—whether helping families reach their financial goals or driving business growth on a global scale. They share practical insights on building trust, leveraging data, and making decisions that deliver real-world results.   Apply to join our marketing mastermind group: https://notypicalmoments.typeform.com/to/hWLDNgjz Follow No Typical Moments at: Website: https://notypicalmoments.com/ LinkedIn: https://www.linkedin.com/company/no-typical-moments-llc/ YouTube: https://www.youtube.com/channel/UC4G7csw9j7zpjdASvpMzqUA Instagram: https://www.instagram.com/notypicalmoments Facebook: https://www.facebook.com/NTMoments

Send us a textYouTube helped My Amazon Guy grow its first $10 million by turning niche content into sales calls. Answering real questions through video built trust and created higher conversions than cold outreach. Learn how this simple video strategy can bring long-term results without spending on ads.Build a real inbound pipeline, start with your first video and let your prospects come to you: https://bit.ly/4jMZtxuDominate this Q4, download the Ultimate Q4 Playbook for Amazon Sellers: https://bit.ly/46Wqkm3#AmazonMarketing #YouTubeSalesTips #AmazonFBA #VideoMarketing #EcommerceGrowthWatch these videos on YouTube:https://youtu.be/5GRLt5cyw_Ehttps://youtu.be/WukdCZ6WVbc-----------------------------------------------Tired of marketplace limits? Let's talk real growth with ecommerce strategy: https://bit.ly/4kOz6rrStop wasting ad spend. Grab the PPC guide that actually drives results: https://bit.ly/4lF0OYXRank higher and sell faster, get the SEO tools built for real growth: https://bit.ly/3JyMDGoBe ready before problems hit, download the kit every brand should have: https://bit.ly/4maWHn0Timestamps00:00 - Why YouTube Is a Must for Sellers  00:18 - The Video That Started It All  00:32 - How YouTube Drove $10 Million in Sales  00:41 - Why YouTube Converts Better Than Sales Calls  01:06 - When Steven's Dad Took Over Sales  01:45 - Using Live Q&As to Build Trust  02:13 - The Power of Good Thumbnails  02:45 - Ranking #1 with Simple Video Content  03:01 - Shoot a Video for Every Question  03:29 - YouTube Is Cheap, Scalable, and Long-Term  03:56 - Why You Need to Watch Your Own Sales Tape  04:19 - The Real Problem: Identifying Prospects  04:35 - How to DM and Book Calls via LinkedIn  05:00 - Why Boring, Niche Videos Work Best----------------------------------------------Follow us:LinkedIn: https://www.linkedin.com/company/28605816/Instagram: https://www.instagram.com/stevenpopemag/Pinterest: https://www.pinterest.com/myamazonguys/Twitter: https://twitter.com/myamazonguySubscribe to the My Amazon Guy podcast: https://podcast.myamazonguy.comApple Podcast: https://podcasts.apple.com/us/podcast/my-amazon-guy/id1501974229Spotify: https://open.spotify.com/show/4A5ASHGGfr6s4wWNQIqyVwSupport the show

Trust rarely fails with a crash; it thins out through tiny cuts. We unpack how unclear or ignored boundaries chip away at relationships and show practical ways to rebuild trust with clarity, courage, and compassion. Using Brene Brown's BRAVING as a guide, we broaden trust beyond reliability to include accountability, the vault, integrity, nonjudgment, and generosity—starting with boundaries as the first move.We walk through ten common boundary violations leaders often miss: intrusions on privacy, work-life overreach, role oversteps, dismissed emotions, wasted time, autonomy squeezes, tech misuse, neglected health needs, broken confidentiality, and cultural disrespect. You'll hear why most of these slips are unintentional—and why intent doesn't erase impact. Then we translate awareness into action with simple scripts to name a violation, explain the effect, and ask for a new agreement without blaming motives.For teams, we offer clear norms that lower friction: quiet hours, meeting purpose and limits, response-time windows, decision rights, and explicit rules for confidential topics. We share how to model integrity by owning mistakes quickly, how to practice nonjudgment and generosity during feedback, and how to protect autonomy by focusing on outcomes over micromanagement. The result is a culture where people feel safe to speak up, bring energy to the work that matters, and protect the values that keep them well.If this conversation helps you rethink boundaries and trust, subscribe, share it with a colleague who needs it today, and leave a quick review so others can find the show. Tell us: which boundary will you clarify this week?#TrustBuilding #WorkplaceBoundaries #LeadershipSkills #EmotionalIntelligence #BRAVING #BreneBrownInspired #PsychologicalSafety #HealthyTeams #TeamCulture #AccountabilityAtWork #IntegrityInLeadership #Nonjudgment #GenerousAssumptions #WorkplaceRespect #CommunicationSkills #LeadershipDevelopment #BoundarySetting #RepairingTrust #WorkplaceWellbeingI'd love to hear from you! Send a text message.Ambitious leaders know that real leadership goes far beyond titles—it's about developing the clarity and mindset to guide others with confidence. In this podcast, you'll explore what today's leaders truly need, from navigating everyday problem solving to handling tough moments of workplace conflict with steadiness and respect. Episodes dive into setting healthy workplace boundaries, strengthening workplace collaboration, and building the emotional intelligence and emotional agility that make leadership sustainable. Whether you're managing a growing team or refining your voice as a decision-maker, you'll find insights that help you cultivate a resilient growth mindset and elevate your impact.

Ever feel like every conversation with your teen turns into an argument — and you're both left frustrated and unheard?You're not alone — but there's a smarter way to navigate these tense moments. In this episode, Tess Connolly, LCSW and parent coach, shares a calm, connection-first approach to arguing with your teen that doesn't end in slammed doors or shut-downs. If you're tired of lecturing, yelling, or feeling like the “bad guy,” this episode offers a new path forward.Discover the best time and place to address conflict without triggering a blow-up.Learn how listening (not lecturing) can shift your teen's defensiveness into openness.Find out how to use conflict as a tool to build trust, empathy, and emotional growth.Press play now to learn five simple yet powerful strategies to handle arguments with your teen in a way that brings you closer instead of tearing you apart.What You'll Learn in This Episode:Why conflict is normal (and healthy) for teens.How to choose the right time and place for difficult conversations.The power of listening over lecturing.How to focus on behavior without labeling your teen.Why apologizing strengthens your relationship, not your authority.How to repair and reset after an argument. Conflict isn't about control — it's about communication. When you slow down, listen, and create safety, your teen learns emotional regulation, problem-solving, and respect. And that's how single parents raise confident, connected young adults.⭐Got screen time problems at home, get the Tech Reset Agreement here

Every great workplace runs on trust — but most leaders unknowingly destroy it without realizing how. In this episode, Joe Mull reveals the essential habits that help leaders and business owners earn trust, deepen commitment, and strengthen loyalty at work. Joe unpacks how transparency, accountability, and consistency strengthen relationships, how confidence can replace control, and how small moments of honesty and care can completely reshape the culture of a team. Whether you lead five people or five hundred, this episode will help you become the kind of leader people trust and stick with for the long haul. To subscribe to Joe Mull's BossBetter Email newsletter, visit https://BossBetterNow.com For more info on working with Joe Mull, visit https://joemull.com For more info on Boss Hero School, visit https://bossheroschool.com To email the podcast, use bossbetternow@gmail.com #transformativeleadership #workplaceculture #companyculture #talentretention #employeeengagement #employeeretention #bossheroschool #employalty Joe Mull is on a mission to help leaders and business owners create the conditions where commitment takes root—and the entire workplace thrives. A dynamic and deeply relatable speaker, Joe combines compelling research, magnetic storytelling, and practical strategies to show exactly how to cultivate loyalty, ignite effort, and build people-first workplaces where both performance and morale flourish. His message is clear: when commitment is activated, engagement rises, teams gel, retention improves, and business outcomes soar. Joe is the founder of Boss Hero School™ and the creator of the acclaimed Employalty™ framework, a roadmap for creating thriving workplaces in a new era of work. He's the author of three books, including Employalty, named a top business book of the year by Publisher's Weekly, and his popular podcast, Boss Better Now, ranks in the top 1% of management shows globally. A former head of learning and development at one of the largest healthcare systems in the U.S., Joe has spent nearly two decades equipping leaders—from Fortune 500 companies like State Farm, Siemens, and Choice Hotels to hospitals, agencies, and small firms—with the tools to lead better, inspire commitment, and build more humane workplace cultures. His insights have been featured in The Wall Street Journal, Forbes, Harvard Business Review, and more. In 2025, Joe was inducted into the Professional Speakers Hall of Fame (CPAE). This is the speaking profession's highest honor, a distinction granted to less than 1% of professional speakers worldwide. It's awarded to speakers who demonstrate exceptional talent, integrity, and influence in the speaking profession For more information visit joemull.com.

Good listening is an underrated superpower… it makes you more magnetic, trustworthy, liked, and connected.Most people think they're good listeners — but the truth is, a lot of us are just out here waiting for our turn to talk. So in today's episode, we're breaking down 8 key steps to become a better listener, so you can improve your communication skills, strengthen your relationships, and make people actually feel heard.It's like that Maya Angelou quote: “People will forget what you said, people will forget what you did, but people will never forget how you made them feel.” And a huge part of how we make people feel is based on how we listen to them.Want to transform the way you connect? Learn how to master active listening, build trust, lead with curiosity, and become the person everyone feels safe opening up to.Tune in to hear more about:How to master active listening and emotional attunementThe #1 thing people actually mean when they say they “don't feel heard”Why deep listening makes you more attractive, trustworthy, and influentialHow to listen with sincerity instead of “performing” empathyRemoving distractions and meeting people where they are in a convoThe art of a good follow-upWhy questions and curiosity are the key to deeper connectionNonverbal cues to show that you're listeningEye contact 101Why nonverbal cues can be challenging for neurodivergent peopleThe surprising way of interacting that makes people open up moreWhether you want to communicate better at work, deepen intimacy with your partner, or just sharpen your conversational skills, I hope this helps you unlock the gift of deep listening.For advertising and sponsorship inquiries, please contact Frequency Podcast Network. Sign up for our monthly adulting newsletter:teachmehowtoadult.ca/newsletter Follow us on the ‘gram:@teachmehowtoadultmedia@gillian.bernerFollow on TikTok: @teachmehowtoadultSubscribe on YouTube

In this episode, host Dr. Heidi Jannenga sits down with Steph Port for an engaging conversation on what authentic marketing really looks like for healthcare practices today. They break down the essentials of SEO, why your website is the foundation of online visibility, and how Google Business Profile can help patients find you faster.  Steph and Heidi also discuss the real impact of patient reviews, how to handle negative reviews, and why a balanced marketing mix, combining social media, newsletters, and community engagement, is key to long-term success. Finally, they explore emerging digital trends, including how AI is reshaping patient engagement and online discovery. Tune in for expert insights, actionable tips, and new ideas on how to attract more patients, strengthen your reputation, and grow your practice with confidence. Learn more: https://moz.com/  https://www.webpt.com/podcast    

In this episode of the Rutherford Issues podcast, your host Bryan Barrett is joined by James Price of the Better Business Bureau to dive deep into how positive customer review

In the latest episode of The ifa Show, Dr Ben Neilson, adjunct professor at Central Queensland University and adviser at Complete Wealth, and Shelley Labartolo, client service officer at Complete Wealth, join host Keith Ford to break down their research on the stages of client emotions during the advice process.   Their research centred on how understanding and mapping client emotions at each stage – from discovery and strategy development to implementation and review – not only improves decision quality and trust but also enhances the client experience and reduces the need for follow-up.   Tune in to hear: How advisers can practically implement the findings to foster greater levels of trust with clients. Why it's important to address emotions proactively with feedback, empathetic questioning, and clear communication. The value for advisers with high emotional intelligence and how they can build greater trust and achieve stronger, more durable client relationships.

Send us a textAre you doing great work but still waiting for recognition or a promotion that never seems to come? In this episode of The Mid-Career GPS Podcast, John Neral explores how to elevate your reputation, credibility, and leadership impact without waiting for a new title.This conversation focuses on leading through influence, not authority. You'll learn how to stand out in today's fast-moving workplace by earning trust, building psychological safety, and demonstrating anticipatory leadership that makes you indispensable.Through real stories and actionable examples, John breaks down what it means to lead before the promotion and how subtle shifts in behavior can transform how others perceive your leadership.In this episode, you'll learn: • The difference between authority and influence and why behavior earns trust • Key trust signals that quietly boost your visibility in your organization • How anticipatory leadership helps you spot risks early and protect results • Quiet leadership habits that reduce friction, improve collaboration, and build team confidence • Why psychological safety drives innovation and engagement • How to shift from reactionary to strategic thinking with better feedback habits • Three presence practices to signal confidence and composure in every interaction • The Three O's Framework, Observe, Offer, Own, for leading without permissionIf you're ready to be recognized for the value you bring and lead more effectively in your current role, this episode is your blueprint.Support the showReady to give your career the jumpstart it needs to whatever is next? Schedule a $197 Career/Leadership Strategy Session. Click here to learn more about how this transformative strategy session will help you. Visit https://johnneral.com/resources to: Subscribe to my free leadership and career newsletter Get The Mid-Career Promotion Blueprint to help you figure out whatever is next for you and your career Join The Mid-Career GPS Membership Community. Please leave a rating and review on Apple Podcasts here. Connect with John on LinkedIn here.Get John's New Mid-Career Journal on Amazon here. Follow John on Instagram @johnneralcoaching. Subscribe to John's YouTube Channel here.

In "Scaling Logistics Innovation at Descartes Systems Group", Joe Lynch and Dan Cicerchi, the General Manager of Transportation Management Solutions at Descartes Systems Group, discuss the strategic integration of trustworthy AI to enhance existing core logistics technology and solve practical pain points across the global supply chain. About Dan Cicerchi Dan Cicerchi is the General Manager of Transportation Management Solutions at Descartes Systems Group, where he leads strategy and innovation for one of the industry's most widely adopted logistics technology platforms. A seasoned entrepreneur and logistics tech pioneer, Dan co-founded MacroPoint, a real-time freight visibility solution that transformed how brokers, shippers, and carriers track and manage loads. Following its acquisition by Descartes, he has continued to champion technology that drives efficiency, transparency, and resilience across global supply chains. With decades of experience spanning startup growth and enterprise leadership, Dan is passionate about applying practical AI and automation to solve the freight industry's most pressing challenges. He frequently shares insights on freight visibility, fraud prevention, and the future of transportation management. About Descartes Systems Group Descartes Systems Group is a global leader in providing on-demand, software-as-a-service solutions designed to improve the productivity, performance, and security of logistics-intensive businesses. Headquartered in Waterloo, Ontario, with offices and customers worldwide, Descartes helps shippers, carriers, freight forwarders, and logistics service providers connect, collaborate, and automate across the supply chain. Its portfolio includes transportation management, visibility, customs and regulatory compliance, and e-commerce logistics solutions. By combining deep industry expertise with innovative technology, Descartes enables organizations to streamline operations, reduce costs, and deliver superior customer experiences. Thousands of companies around the world rely on Descartes' logistics network and software to move goods more efficiently, mitigate risk, and stay ahead in an increasingly complex global marketplace. Key Takeaways: Scaling Logistics Innovation at Descartes Systems Group In "Scaling Logistics Innovation at Descartes Systems Group", Joe Lynch and Dan Cicerchi, the General Manager of Transportation Management Solutions at Descartes Systems Group, discuss the strategic integration of trustworthy AI to enhance existing core logistics technology and solve practical pain points across the global supply chain. Trust First: AI adoption in logistics must be built on governance and trust, using frameworks like NIST to ensure data security and accountability. AI Augments, Doesn't Replace: AI is a powerful enhancer for core systems (TMS, visibility), not a standalone replacement. Its primary role is to improve efficiency. Focus on Practical Pain Points: Start AI implementation by targeting tedious manual tasks (e.g., check calls, data entry, carrier onboarding) for rapid, measurable ROI. Stability Over Startups: Partnering with existing, integrated tech vendors (like Descartes) ensures greater stability, expertise, and roadmap alignment than relying on new AI-only startups. Audit Your Current Tech: Before investing in new AI, ensure you are fully utilizing the latest features and integrations of your current mission-critical systems. Build Trust with Staff: Overcome internal resistance by layering AI into current workflows and establishing clear performance baselines (ROI) before deployment. Enhance What Works: The path to resilience is through strategically integrating AI into proven, existing workflows step-by-step, not by chasing every new technology trend. Learn More About Scaling Logistics Innovation at Descartes Systems Group Dan Cicerchi | Linkedin Descartes Systems Group | Linkedin Descartes Systems Group The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube

Chad Hyams and Bob Stewart chat with Erik Huberman of Hawke Media, discussing scaling marketing strategies across companies of all sizes. Erik shares insights into the roles of awareness, nurturing, and trust in marketing. They delve into the importance of consistent branding, how to effectively use testimonials, and the balance between foundational marketing practices and exploring new opportunities. Erik also touches upon his experiences with major platforms, his agency's unique value proposition, and offers strategic advice for entrepreneurs looking to enhance their marketing impact. Connect with Eric at  https://hawkemedia.com ---------- Connect with the hosts: •    Ben Kinney: https://www.BenKinney.com/ •    Bob Stewart: https://www.linkedin.com/in/activebob •    Chad Hyams: https://ChadHyams.com/ •    Book one of our co-hosts for your next event: https://WinMakeGive.com/speakers/ More ways to connect: •    Join our Facebook group at www.facebook.com/groups/winmakegive •     Sign up for our weekly newsletter: https://WinMakeGive.com/sign-up •     Explore the Win Make Give Podcast Network: https://WinMakeGive.com/ Part of the Win Make Give Podcast Network

Jeff Hancher is a USA Army veteran, bestselling author, and nationally recognized keynote speaker who helps leaders and organizations unlock elite performance. As the creator of the Firm FeedbackTM methodology, he guides executives and teams to communicate with clarity, embrace bold leadership, and build high-performing, feedback-driven cultures. Through workshops, masterminds, and transformational keynotes, Jeff inspires actionable change, helping leaders elevate their teams, scale performance, and leave a lasting impact on their organizations and communities. Timestamps: 00:00:00 Cold Open  00:00:14 Title Sequence 00:00:34 Show Notes VO 00:01:20 Intro to Interview  01:00:17 Outro

Have you ever wondered what really moves a potential client from curious to committed? It's not always an irresistible offer or the perfect messaging — in today's market, it's trust. And trust isn't built in a single touchpoint. It's built through consistent, repeated experiences of your message across multiple channels. The most successful coaches and experts don't create more content — they create strategic connection. They know how to show up in the right places, with the right message, with the right cadence so that their audience feels seen, understood, and ready to take action. In episode 465 of Amplify Your Success, I'm diving into the 7-4-11 Content Model — a powerful trust-building framework originally developed by Google and adapted for coaches and experts who want to turn dormant leads into paying clients. You'll discover how to reinforce your message across seven hours of content, four platforms, and eleven touchpoints that create familiarity, credibility, and conversion. If you're ready to stop wondering why your visibility isn't translating into sales — and start using your content more strategically to move leads from cold to committed — this episode is your blueprint.   Key Takeaways:  [04:15]  Why your audience needs to see and hear from you more than you think before they trust you. [07:40]  How the old rule of 7 - 11 touch points has been replaced with the 7-4-11 content model. [11:05] Why building trust is more emotional than logical (and what that means for where, and how, you convey your message). [15:28]  How to structure your visibility using this approach so people see you as the go-to expert, and experience more "know, like & trust". [18:10] Simple tweaks to repurpose your best-performing content into trust-building assets.   Resources Mentioned in This Episode:  Ready to scale your success through the power of strategic partnerships? Join the FREE 5-Day Collaboration Currency Challenge happening November 10–14, 2025, and learn how to connect, collaborate, and grow with high-value partners. FREE GUIDE & SCORECARD: Feel like the best-kept secret? My proven Un-Ignorable Expert Framework is your step-by-step guide to turning your expertise into consistent, high-value client attraction by borrowing authority-rich visibility streams.

In this short, unplanned episode, I'm breaking down what to post when sales are slow and your audience feels quiet. We have a lot happening right now, and it's affecting buyer behavior in a real way. Between the trust recession, AI overload, mean girl marketing, the government shutdown, and families losing SNAP benefits, people are stretched and more hesitant than ever.This episode gives you simple, grounded ideas that help you build trust without pushing or posting nonstop.MENTIONED IN THIS EPISODE:What to Post When People Aren't Buying – $17 Content MapA simple, low cost tool that uses your audience's actual thoughts to generate months of trust-building, connection-focused post ideas. Includes a quick form, auto-filled prompts, CTAs, and a self-audit checklist.Buyer Journey Content MapSend me your posts on Instagram: @sydneyobrien.co

In a world where conversations are becoming robotic and disconnected, how do you instantly build rapport and trust with almost anyone? In this episode, I'll share 3 powerful phrases that you can use in your next conversation to create genuine connection and build trust fast. You'll learn how to spark openness, invite vulnerability, and deepen your relationships — both personally and professionally. What you'll learn in this episode: ✅How to signal openness and curiosity in any interaction✅The question that invites authentic emotion and vulnerability✅A reflection prompt that reveals what truly drives people This video is perfect for entrepreneurs, leaders, and sales professionals who want to communicate with influence, authenticity, and empathy.

Money and intimacy have more in common than most couples realize. In this episode, we sit down with financial coach Dan Ockey to talk about financial intimacy — how the way you manage money together reflects the way you handle trust, communication, and teamwork in every other area of your marriage (yes, even the bedroom). You'll hear Dan Ockey's incredible story of turning debt, secrecy, and shame into a story of honesty, unity, and freedom — and how money challenges can actually strengthen your relationship if you face them together. In this episode: How financial habits mirror sexual habits in marriage Why secrecy and pride around money create the same distance as sexual disconnection Simple mindset shifts that restore trust and teamwork If you've ever argued about money, felt shame around spending, or struggled to get on the same page with your spouse — this episode will help you see finances not as a source of stress, but as a powerful tool for connection and intimacy.

In this episode of Supercharge Marketing, host Pius Chan sits down with Kirsten Kutz, who leads reputation, media, and culture communications at GE Aerospace. When billions of people touch your product but only a handful understand how it works, you face a rare marketing challenge—and Kirsten has mastered it. She reveals how to build trust across technical audiences and global cultures, why consistency beats volume every time, and how live communication now cuts through the noise better than polished content. What You'll Learn Why trust in B2B markets is built on consistency, not campaign volume or flashy creativeHow to identify the fundamentals of your offering that stay constant, then adapt the nuance for different culturesHow to translate technical depth into stories that resonate—from decision-makers to the audience who touch your productWhat authenticity really means in an age of AI-generated content and how it will become your competitive edge ABOUT THIS PODCAST Welcome to Season 3 of Supercharge Marketing. This season isn't just about choosing the right channels; it's about creating content with purpose. Why? Because we're living in a marketing-led buyer's journey. This season, we'll talk about how marketers can own the revenue conversation by building purposeful, strategic content that connects with audiences across multiple channels. Whether you're in a startup, an agency, or a large enterprise, we'll show you how to harness the power of omnichannel and multichannel strategies to engage customers and generate the leads that lead to revenue. Get ready for expert insights, tactical tips, and real-world examples that will make you feel like the superhero of your marketing team.

In this live SocialNext Toronto 2025 conversation, guest host Maddie Alvarez sits down with Lana Rogers, founder of Gentle Lion Communications, for a candid and tactical talk on media scarcity, creative burnout, and why PR isn't just about landing one big headline.Lana breaks down how the media landscape is shifting in real time and what brands and agencies can do to stay relevant, thoughtful, and audience-centered. From earned media realities to owned channel strategy, she outlines a smarter approach to storytelling, trust-building, and campaign planning in a noisy and fragmented landscape.If you're a marketer, comms lead, or founder still chasing the golden press hit, this episode will reset your thinking. Spoiler: that Globe and Mail article might not move the needle the way you think.

When marketing and finance work in silos, growth stalls. But when the CMO and CFO operate as true partners? The business moves faster and decisions get smarter.In this conversation, Audrey Masset (Senior Director of Marketing) and Mark Beakhouse (CFO) at Wegrow share what it really takes to build a high-trust, co-owned relationship between marketing and finance, one that goes beyond budget approvals and into shared growth responsibility.→ Why marketing can no longer be seen as a cost center→ How CMOs earn credibility with CFOs (data, transparency & shared KPIs)→ The systems and dashboards that align sales, finance, and marketing→ Why long-term impact matters just as much as short-term pipeline→ The mindset shift marketing leaders must develop to drive revenueThis episode is essential for CMOs, CFOs, RevOps leaders, and anyone shaping go-to-market strategy inside a scaling business.

When Wikipedia was founded in 2001, the idea that people around the world could come together to create an accurate online encyclopedia covering virtually any topic seemed far-fetched. But today many people see the website as a trusted source of well-curated and -cited information. That's because of careful decisions that its leaders made about how to operate. Cofounder Jimmy Wales explains how introducing a simple purpose, insisting on certain rules of engagement, and other strategies helped the organization to build trust with contributors and users -- and maintain it even in a world bombarded by misinformation. Wales is the author of The Seven Rules of Trust: A Blueprint for Building Things That Last.

Misinformation is a growing problem, with most Americans worried about the reliability of online information. Dan Nottingham created Mi Credible.ai to help people navigate this landscape by providing a credibility score for statements. The tool uses multiple AI models to objectively analyze sources, offering a numerical score and an explanation so users can assess the accuracy of their content before sharing it. This approach helps reduce bias, promotes informed communication, and gives businesses and individuals a measurable way to maintain trust and credibility online. Mi Credible.ai can be used for business, social, and casual purposes, from validating marketing content to settling debates among friends. Users can input any statement to check its accuracy and receive a clear score, making credibility a key performance indicator. Nottingham envisions a future in which AI tools like this serve as impartial editors, helping people navigate misinformation with confidence. The platform is currently browser-based, with mobile apps in development, and encourages users to try it themselves to see how it can improve communication and decision-making. Quotes: “Everyone is a publisher, but not everyone is an editor. That's where credibility tools come in.” “Credibility shouldn't be a buzzword; it should be a KPI for your business.” “It's not enough to be right—you have to persuade.” Resources: Connect with Dan Nottingham on LinkedIn Credibility starts with you

In this episode of the Real Estate Pros Podcast, host Erika interviews Nick Virovec, president of RentFam, about his extensive experience in property management and the unique approach of his company. They discuss the importance of communication, trust, and adaptability in managing properties and relationships with investors. Nick shares success stories, insights into the Cleveland real estate market, and the future goals of RentFam, emphasizing the balance between technology and personal touch in property management.   Professional Real Estate Investors - How we can help you: Investor Fuel Mastermind:  Learn more about the Investor Fuel Mastermind, including 100% deal financing, massive discounts from vendors and sponsors you're already using, our world class community of over 150 members, and SO much more here: http://www.investorfuel.com/apply   Investor Machine Marketing Partnership:  Are you looking for consistent, high quality lead generation? Investor Machine is America's #1 lead generation service professional investors. Investor Machine provides true 'white glove' support to help you build the perfect marketing plan, then we'll execute it for you…talking and working together on an ongoing basis to help you hit YOUR goals! Learn more here: http://www.investormachine.com   Coaching with Mike Hambright:  Interested in 1 on 1 coaching with Mike Hambright? Mike coaches entrepreneurs looking to level up, build coaching or service based businesses (Mike runs multiple 7 and 8 figure a year businesses), building a coaching program and more. Learn more here: https://investorfuel.com/coachingwithmike   Attend a Vacation/Mastermind Retreat with Mike Hambright: Interested in joining a "mini-mastermind" with Mike and his private clients on an upcoming "Retreat", either at locations like Cabo San Lucas, Napa, Park City ski trip, Yellowstone, or even at Mike's East Texas "Big H Ranch"? Learn more here: http://www.investorfuel.com/retreat   Property Insurance: Join the largest and most investor friendly property insurance provider in 2 minutes. Free to join, and insure all your flips and rentals within minutes! There is NO easier insurance provider on the planet (turn insurance on or off in 1 minute without talking to anyone!), and there's no 15-30% agent mark up through this platform!  Register here: https://myinvestorinsurance.com/   New Real Estate Investors - How we can work together: Investor Fuel Club (Coaching and Deal Partner Community): Looking to kickstart your real estate investing career? Join our one of a kind Coaching Community, Investor Fuel Club, where you'll get trained by some of the best real estate investors in America, and partner with them on deals! You don't need $ for deals…we'll partner with you and hold your hand along the way! Learn More here: http://www.investorfuel.com/club   —--------------------

Mastering Business English: Ditch the Jargon, Seal the DealThis episode narrates a tense boardroom scenario where Lucas, a newly promoted executive, nearly jeopardised a major deal due to excessive corporate jargon. Rob recounts coaching Lucas to simplify his language, replacing buzzwords with clear, relatable phrases, which ultimately helped secure the deal. The episode offers practical advice on improving business communication by avoiding complex jargon and using straightforward, understandable language to build trust and close deals. Three key phrases are provided as replacements for common business buzzwords, illustrating the power of simplicity in effective communication.00:00 The High-Stakes Boardroom Blunder01:18 Setting the Scene: The Big Day02:33 The Jargon Overload04:54 Turning the Tide: Simple Language Wins07:07 Practical Tips for Clear Communication08:10 Game-Changing Phrases to Use09:46 The Power of Simplicity in Business12:40 Challenge: Speak Human13:47 Conclusion: Keep It Clear, Keep It Real

Wikipedia, the crowdsourced encyclopedia, is one of the world's most visited websites, with 11 billion page views each month. Its founder, Jimmy Wales, credits its success to one thing — trust — which he sees at odds with our increasing loss of faith in institutions and in each other. In his new book, he lays out what he calls a “blueprint for building things that last” in volatile times. We'll talk to Wales about the site's history and why right wing figures like Elon Musk and Tucker Carlson are attacking it. The book is “The Seven Rules of Trust.” Has Wikipedia earned your trust? Guests: Jimmy Wales, founder of Wikipedia and the Wikimedia Foundation Learn more about your ad choices. Visit megaphone.fm/adchoices

Are you overwhelmed by legal confusion or facing battles that feel impossible? Attorney Ryan Schwartz of Schwartz Trial Law LLC shares how he built a client-focused practice in Georgia, handling personal injury cases ranging from car accidents to daycare injuries. He discusses his journey from criminal defense to personal injury, common client misconceptions, and the importance of demystifying the legal process. Ryan emphasizes direct client access, building trust, and educating clients on every step to maximize case outcomes. In this episode, Ryan and host Robert Plank explore the realities of the legal industry, the emotional challenges clients face, and how empathy and honest communication make all the difference. Whether you need legal representation or insight on running a service business with integrity, this episode provides clarity, actionable advice, and reassurance that with the right advocate, you are not alone. Quotes: “Clarity beats complexity every time. Confused clients make mistakes. My job is to demystify the process and walk with you.” “You can't snap your fingers and get a big settlement overnight. Consistent treatment and realistic expectations are crucial.” “People will forget what you said, people will forget what you did, but people will never forget how you made them feel.” Resources: Follow Ryan Schwartz on Facebook Schwartz Trial Law Is On Your Side

The healthcare marketing landscape is evolving fast — shaped by regulatory shifts, patient empowerment, and the rise of digital health marketplaces. In this episode of The Top Line, sponsored by Havas Media Network, host Chris Hayden sits down with Holly Dunn, Managing Partner of Performance at Havas Media Network, to explore how pharma brands can redefine patient engagement for a more connected, equitable future. Dunn explains how first-party data, AI-driven intent signals, and curated health marketplaces are enabling more compliant, transparent, and human-centered campaigns. She also discusses the growing role of healthcare creators, the fight against misinformation, and strategies to ensure high-quality, privacy-safe engagement across the patient journey. If you’re in pharma or biotech marketing, this conversation offers critical insight into how leading brands are building trust and equity in an increasingly complex environment.See omnystudio.com/listener for privacy information.

Welcome to the Success With Jewelry podcast, hosted by marketing strategist Laryssa Wirstiuk and creative consultant Liz Kantner. Together, we're passionate about helping independent jewelry brands thrive through honest conversations about what it really takes to succeed. In Episode #149, we're diving into one of the most authentic and effective ways to connect with your audience: behind-the-scenes content. Whether it's bench shots, gemstone sourcing, or snapshots of your sketchbook, this type of content reveals the heart of your brand—and builds serious trust.

The conversation around skilled trades is shifting fast. After decades of “college for all” messaging, trade school enrollment is climbing steadily, signaling a renewed respect for hands-on, high-skill careers that literally keep the world running. In commercial HVAC and mechanical service, this change is not just academic — it's shaping the next generation of leaders who blend technical expertise with authentic people skills.So, what does it look like to build a fulfilling, upwardly mobile career in the trades — and how can leaders “send the elevator back down” to lift others up along the way?In this episode of Straight Outta Crumpton, host Greg Crumpton welcomes Travis Shoup, Service Sales Manager for Commercial Mechanical Service at Ruthrauff Service, LLC, to explore those very questions. Together, they trace Travis' unlikely journey from driving a parts truck in 2005 to leading service sales — and the mentorship, resilience, and authenticity that defined every step of the way.Key takeaways…Every job counts when you do it well. Travis' career path — from driver to parts manager, field technician, journeyman, and now sales leader — shows how dedication in any role can create unforeseen opportunities.Mentorship fuels the trades. Travis credits his success to mentors who “sent the elevator back down,” emphasizing that true leadership is about sharing knowledge rather than hoarding it.Authenticity builds trust. In sales and service alike, Travis believes success comes from being genuine, relating to people, and tailoring communication to their perspective — whether they're a facility manager or a fellow technician.Travis Shoup is a seasoned HVAC professional with over 22 years of industry experience, specializing in commercial mechanical services, customer solutions, and service sales leadership. As Service Sales Manager at Ruthrauff Service, LLC, he leverages a strong technical foundation — from journeyman steamfitter certification to advanced expertise in chillers, boilers, and building automation — to drive client-focused, high-performance results. Known for his leadership and customer relationship skills, Travis is dedicated to delivering innovative, sustainable HVAC solutions that align with the evolving needs of commercial clients.

This past week, we traveled to Las Vegas to do a live podcast at the Money 20/20 conference. This is the recording from our session. For information on how to join the Zoom calls live each morning at 8:30 EST, visit:https://www.narwhal.com/blog/daily-market-briefingsPlease see disclosures:https://www.narwhal.com/disclosure

Learn more about your ad choices. Visit megaphone.fm/adchoices

Are you still saying, "What I'd like to do is get you down here…"? That old-school, transactional approach is dead. In this episode of Dealer Talk with Jen Suzuki, we explore the relational selling mindset — the strategy that builds trust, boosts confidence, and creates lifelong customers. Jen walks you through: The difference between transactional and relational selling How to connect with customers, uncover what matters, and avoid rushing the sale Using AI and smart word tracks to pivot conversations toward value, not just price The 5 "checkboxes" to establish rapport, confidence, and trust before asking for an appointment Real-world examples and exercises to shift your sales approach immediately If you want to stop high-pressure selling and start building relationships that convert, this episode is your roadmap. Dealer Talk with Jen Suzuki Podcast |

Trust is what turns a browser into a buyer. It's what transforms a casual follower into a loyal client. And building that kind of trust doesn't require a massive marketing campaign or a complicated strategy.Hosted by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Kelly Zugay⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠of ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠With Grace and Gold®⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ — ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠The Brand It, Build It Podcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠, a chart-topping small business marketing podcast, equips you to build and grow your creative small business with purpose and strategy.Podcast Show Notes: https://withgraceandgold.com/category/podcast/With Grace and Gold on Instagram: https://www.instagram.com/withgraceandgoldFree Resources from With Grace and Gold: https://www.withgraceandgold.com/freeHonored as Showit Designer of the Year, With Grace and Gold® has proudly served thousands of small businesses and creative founders worldwide through award-winning, elevated, purpose-driven brand and ⁠⁠⁠Showit web design⁠⁠⁠ since 2014. For custom brand design services, custom Showit web design services, and easy-to-customize Showit website templates for fine art photographers, event planners, wedding professionals, interior designers, and creatives, please visit With Grace and Gold: www.withgraceandgold.com

What you'll learn in this episode:● The real meaning of communication (and why most people get it wrong)● How NLP filters — deletions, distortions, and generalizations — shape client perception● Why “communication is the response you get”● The CPI Communication Model: rapport, adept questions, and active listening● How to ethically overcome client hesitation using the “Is that a yes?” script● How teaching before selling creates trust and predictable success

Is trust dead at work? Maybe it is. Do you trust the folks you work with? Maybe not. Bestselling author, workplace culture expert and filmmaker Minda Harts says it doesn't have to be. In this episode, she joins Rob, to explore the real reasons trust breaks down in organizations—and what leaders can do to rebuild it. From generational differences to communication gaps, Minda shares practical insights from her own life and her new book, “Talk to Me Nice, The Seven Trust Languages for a Better Workplace.” She reveals how these “7 Trust Languages” can transform your teams, our leadership and our work cultures. Whether you're a leader, manager, or team member, this is a must-listen if you want to create a workplace where people feel heard, respected, and valued or if you want to ensure you are seen and valued in your career.Feel free to follow and engage with MINDA here:LinkedIn: https://www.linkedin.com/in/mindaharts/Instagram: https://www.instagram.com/mindaharts/Website: https://www.mindaharts.com/We're so grateful to you, our growing audience of entrepreneurs, investors and community leaders interested in the human stories of the Entrepreneurial Thinkers behind entrepreneurial economies worldwide.As always we hope you enjoy each episode and Like, Follow, Subscribe or share with your friends. You can find our shows here, and our new Video Podcast, at “Entrepreneurial Thinkers” channel on YouTube. Plug in, relax and enjoy inspiring, educational and empowering conversations between Rob and our guests.¡Cheers y gracias!,Entrepreneurial Thinkers Team.Chapters00:00 The Importance of Trust in the Workplace07:55 Building Trust Through Communication13:29 The Role of Generational Differences in Trust21:31 Understanding Trust Languages25:59 Implementing Trust Languages for Better Relationships34:04 The Impact of Leadership on Workplace Culture36:28 Innovative Approaches to Building Trust38:57 Navigating Societal Extremes and Workplace Dynamics41:36 The Crossroads of Progress and Regression47:34 Minda's Creative Journey: From Writer to Filmmaker57:42 Empowering Employees to Challenge the Status Quo

On this podcast, Jerry explains 5 easy steps to get started wholesaling real estate. Get all of the resources for free (download links below)Get Paid $10,000 to find deals for Jerryhttps://flippingmastery.com/10kpodGet 10,000 skip traces per monthhttps://propwiregold.comFREE Motivated Seller Scripts http://FreeSellerScripts.comFREE Cold Calling Scripts (& 20 Powerful Phrases to Build Trust)https://flippingmastery.com/ccs/VIDEO: Tutorial Jerry's offer calculator:https://youtu.be/w7DIKDw-uZYFREE Instant Offer Calculator:http://FreeOfferCalculator.comVIDEO: Tutorial fill out wholesale contracts:https://youtu.be/gFr2A09YfAgFREE Purchase & Sale and Assignment Contracts:http://WholesalerContracts.comThis podcast was originally released on YouTube. Check out Jerry Norton's YouTube channel, with over 2,700 videos on all things wholesaling and flipping!  https://www.youtube.com/c/FlippingMasteryTVAbout Jerry Norton Jerry Norton went from digging holes for minimum wage in his mid 20's to becoming a millionaire by the age of 30. Today he's the nation's leading expert on flipping houses and has taught thousands of people how to live their dream lifestyle through real estate.    **NOTE: To Download any of Jerry's FREE training, tools, or resources… Click on the link provided and enter your email. The download is automatically emailed to you. If you don't see it, check your junk/spam folder, in case your email provider put it there. If you still don't see it, contact our support at: support@flippingmastery.com or (888) 958-3028.Get Access to Unlimited Free Property Searches and Downloads: https://flippingmastery.com/propwireWholesaling & House Flipping Software: https://flippingmastery.com/flipsterpodMake $10,000 Finding Deals: https://flippingmastery.com/10kpodGet 100% funding for your deals: https://flippingmastery.com/fspodMentoring Program: https://flippingmastery.com/ftpodFREE 8 Week Training Program: https://flippingmastery.com/8wpodGet Paid $8700 To Find Vacant Lots For Jerry: https://flippingmastery.com/lfpodFREE 30 Day Quickstart Kit https://flippingmastery.com/qkpodFREE Virtual Wholesaling Kit: https://flippingmastery.com/vfpodFREE On-Market Deal Finder Tool: https://flippingmastery.com/dcpodFREE Wholesaler Contracts: https://flippingmastery.com/wcpodFREE Comp Tool: https://flippingmastery.com/compodFREE Funding Kit: https://flippingmastery.com/fkpodFREE Agent Offer Sheet & Scripts: https://flippingmastery.com/aspodFREE Cash Buyer Scripts: https://flippingmastery.com/cbspod

⭐⭐⭐⭐⭐Please take 12 seconds to rate and review the podcast because it helps us find new listeners ⭐⭐⭐⭐⭐FREE RESOURCES✅ Get a free digital copy of my bestselling book for a limited time, Choice Hacking: How to use psychology and behavioral science to create an experience that sings. Get it here: https://www.choicehacking.com/free-book/ ✅ Get FREE weekly marketing psychology insights when you join my newsletter, Choice Hacking Ideas: Join the 10k+ people getting daily insights on how to 2x their marketing effectiveness (so sales and profit 2x, too) using buyer psychology. Join here: https://www.choicehacking.com/read/✅ Connect with host Jennifer Clinehens on LinkedIn, Instagram, YouTube, or TikTok @ChoiceHacking and @BuildwithChoiceHackingWORK WITH US✅ Corporate Training: Get your team up-skilled marketing psychology and behavioral science with a workshop or training session. Choice Hacking has worked with brands like Microsoft, T-Mobile, and McDonalds to help their teams apply behavioral science and marketing psychology.Learn more here, and get in touch using the contact form at the bottom of the page: https://www.choicehacking.com/training/✅ Get your own Chief Marketing Copilot for your business when you my new program. Get live Skill Sessions, Implementation Sessions, and one-on-one time with me.Learn more here: https://choicehacking.academy/pro/✅ Buy my book in Kindle, paperback, or audiobook form: "Choice Hacking: How to use psychology and behavioral science to create an experience that sings": https://choicehacking.com/PodBook/ ★ Support this podcast ★

Blanchard* trains more than 150,000 people annually in 30 countries. The firm's founder, Ken Blanchard, is one of the all-time outstanding leadership and management experts. His books, including most notably The One Minute Manager, have sold more than 28 million copies. That's what pretty much everyone knows. However, in her new biography, Catch People Doing Things Right: How Ken Blanchard Changed the Way the World Leads, veteran book editor and author Martha C. Lawrence reveals a side of Blanchard that few people outside of his immediate circle know — an exceptionally kind and generous man of deep conviction who had to overcome numerous hardships and setbacks to achieve his global stature. Martha has worked closely with Blanchard for more than two decades, following stints at Simon & Schuster and Harcourt Publishers, where she edited hundreds of books.  Catch People Doing Things Right delivers an inspiring roadmap for anyone seeking to lead with both results and relationships in mind. Blanchard, who is now 86 years old, has been a guest on Monday Morning Radio twice, in 2019 and 2022. *Formerly The Ken Blanchard Companies Monday Morning Radio is hosted by the father-son duo of Dean and Maxwell Rotbart. Photo: Martha C. Lawrence, Catch People Doing Things RightPosted: October 20, 2025 Monday Morning Run Time: 48:23 Episode: 14.20 Popular Books By Ken Blanchard: The Secret: What Great Leaders Know and Do Simple Truths of Leadership: 52 Ways to Be a Servant Leader and Build Trust  The Simple Truths of Service: Inspired by Johnny the Bagger The New One Minute Manager: A Timeless Guide to Effective Leadership, Stress Reduction, and Success in a Rapidly Changing Workplace Martha Lawrence's Mystery Novels Include: Murder in Scorpio The Cold Heart of Capricorn Ashes of Aries

Are you spending hours on social media only to generate lukewarm leads? The problem isn't the platform; it's the strategy. High-stakes clients—the ones who make or break your year—don't hire an entertainer; they hire an advisor. In this tactical episode featuring branding guru Nathan Schiess, we zero in on the exact content plan that separates the top-tier agents from the tire-kickers. It's about being intentional, empathetic, and relentlessly practical.

What you'll learn in this episode:How introverts can use calm energy to create instant client trustThe simple, non-salesy way to ask for the saleWhy listening more than talking helps you sell fasterThe “assumptive close” technique that seals the deal without pressureHow to build client loyalty with follow-ups and authentic relationshipsWhy confidence—not volume—is what really closes deals

John Corcoran is the Co-founder of Rise25, a company that helps B2B businesses connect with ideal clients and partners through done-for-you podcasting and content marketing. Chris Dreyer is the Founder and CEO of Rankings.io, an SEO agency specializing in helping personal injury law firms dominate organic search. Larry Benet is the CEO and Chief Connector of Larry Benet Agency, which helps leaders and organizations grow through strategic relationship-building and influence marketing. Ed O'Keefe is CEO of EOK Media – OfferWingman and Founder of Dentist Profits.AI, companies that help entrepreneurs and dental professionals scale through smart offers, media, and AI-driven growth strategies. Thad Winston is a business connector and consultant at True Scale Marketing, where he helps small- to medium-sized businesses grow through relationship-driven strategies and consultative guidance. Mark Hiddleson is the Owner of Specialized Storage Solutions, a company providing innovative warehouse design and material handling systems to improve operational efficiency. Jason Ciment is the CEO of Get Visible, a digital marketing agency helping brands expand their online presence through SEO, paid ads, and web development. Nicholas Loise is the Founder of Your Sales Recruiter and Sales Performance Team, organizations that help businesses grow revenue through high-performance sales recruiting and coaching. Duncan Alney is the Founder and CEO of Firebelly Marketing, an award-winning social media agency helping brands grow through community-driven engagement. Mat Zalk is the Owner of Keyrenter Property Management, a property management company specializing in efficient, scalable systems for real estate investors. In this episode… The best leaders don't just manage; they connect. They inspire trust, create belonging, and build brands that endure because they put people at the center of everything. What happens when great minds from across industries come together to share how real connection drives success? From marketing visionaries to business strategists and community builders, this conversation dives into the power of relationships as the foundation of leadership and brand growth. Through stories of risk, resilience, and reinvention, the guests reveal how empathy, communication, and authenticity shape not only strong teams but also companies that stand the test of time. In this episode of the Inspired Insider Podcast, Dr. Jeremy Weisz is joined by John Corcoran, Chris Dreyer, Larry Benet, Ed O'Keefe, Thad Winston, Mark Hiddleson, Jason Ciment, Nicholas Loise, Duncan Alney, and Mat Zalk to discuss how great leaders build trust, teams, and timeless brands. They explore the role of generosity in networking, the importance of purpose-driven culture, and how connection fuels long-term growth.

Transforming Ordinary Customer Moments into the 'Best Day Ever'  Shep interviews Steve Spangler, Emmy award-winning television host, STEM educator, and bestselling author. He talks about his new book, The Engagement Effect, and how leaders, teachers, and businesses can create powerful, engaging experiences that ignite emotional connections, build trust, and inspire action.  This episode of Amazing Business Radio with Shep Hyken answers the following questions and more:    How can leaders create more engaging experiences for their customers and employees?  How can emotional and intellectual connections drive stronger customer loyalty?  Why is it important for businesses to treat engagement as an experiment rather than a fixed process?  How can leaders and managers inspire employees to deliver exceptional customer service?  How can companies operationalize the "best day ever" experience for both customers and team members?  Top Takeaways:    Engagement is about creating experiences, not transactions. Create an experience that connects emotionally and intellectually with your customers by making them feel involved and valued.   Treat engagement as an experiment. Try new things, see what works, and don't be afraid to fail or make changes. When leaders create a culture where it's okay to try and sometimes fail, employees feel more comfortable contributing and taking risks.   The way you treat your employees and customers shapes their experiences and loyalty. Positive experiences lead to better engagement, while negative ones can create lasting disengagement.  It's not enough to have a great product. What elevates your brand is how you present it. What creates a loyal following is getting people excited, curious, and the desire to be involved.  Allow your customers to help craft their experience. Sometimes, your customers will create powerful moments themselves, and your job is to set the stage and then step back. Invite feedback and participation. Pay attention to what they find most meaningful and operationalize it so that it becomes a part of the typical experience.  Approach leadership with a teacher's mindset. The best leaders don't just tell people what to do. They inspire, guide, and help others discover answers for themselves.  Plus, hear how Steve's viral Mentos-and-Diet-Coke experiments, Chewy.com's famous pet owner story, and more real-world examples bring the engagement effect to life. Tune in!  Quote:   "The engagement effect is when you emotionally and intellectually connect to an experience, and it makes the customer move forward with an action."    About:    Steve Spangler is an Emmy award-winning TV host, STEM educator, and bestselling author. He is known for making science unforgettable through TV, social media, and live demonstrations. With over 4.3 billion video views and years on DIY Sci and The Ellen DeGeneres Show, he has inspired millions worldwide. His latest book, The Engagement Effect: Cultivating Experiences that Ignite Connection, Build Trust, and Inspire Action, is out now.  Shep Hyken is a customer service and experience expert, New York Times bestselling author, award-winning keynote speaker, and host of Amazing Business Radio.  Learn more about your ad choices. Visit megaphone.fm/adchoices