Methods of delivering voice communications and multimedia over IP networks
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This week on AwesomeCast 768, Sorg, Dudders, and Podnar dig into the tech and culture behind the headlines: Apple Podcasts bringing video, Olympics drone chase-cam production, and the real-world challenges of taking a smartphone on a lunar mission. Plus: Sorg's time with Riot's 2XKO, Dudders' 6-in-1 air safety monitor, and a wave of Nintendo cuteness with Hatchin' Yoshi and the Mario Wonder Talking Flower. We also share an EFF privacy self-check with Cover Your Tracks, and a surprisingly useful event tool: StageCue for managing video playback on venue screens. 
This week on AwesomeCast 768, Sorg, Dudders, and Podnar dig into the tech and culture behind the headlines: Apple Podcasts bringing video, Olympics drone chase-cam production, and the real-world challenges of taking a smartphone on a lunar mission. Plus: Sorg's time with Riot's 2XKO, Dudders' 6-in-1 air safety monitor, and a wave of Nintendo cuteness with Hatchin' Yoshi and the Mario Wonder Talking Flower. We also share an EFF privacy self-check with Cover Your Tracks, and a surprisingly useful event tool: StageCue for managing video playback on venue screens. 
「Android 17」の最初のパブリックβ公開 VoIP通話履歴の標準統合などの新機能。 米Googleは2月13日(現地時間)、次期モバイルOS「Android 17」の最初のパブリックβ版を公開した。専用サイトからシステムイメージをダウンロードし、インストールできる。対応する端末は、Pixel 6シリーズ以降のスマートフォン(Pixel 6/6 Pro/6a~Pixel 10シリーズ)、Pixel Tablet、Pixel Foldシリーズだ。
https://youtu.be/J8WjPA_Fc7khttps://odysee.com/@NaomiBrockwell:4/Cell-vs-voip:9I just recently went to a website to set up a new account, and it wouldn't let me proceed without giving them a cell number. Not a VoIP number, it demanded a real cell number, associated with a SIM. I actually don't have one, because I don't have a SIM in my phone. On top of that, there are many reasons why someone might not want to hand out their cell number to everyone. What should someone do in a situation like this? In this video I'll explain what you can do if someone asks for your cell number, and you don't want to give it to them. We'll talk about VoIP alternatives, and different methods for keeping your data protected.00:00 Actually, I do not have a cell number01:14 Activity Linking02:26 Location Tracking03:37 No Working Number Tactic04:45 VoIP Tactic06:12 Cell Number Rental Tactic07:39 Pre-Paid SIM Tactic08:16 Why Providers Block VoIP10:57 The Cell to VoIP Trick12:58 Dispense with the FormalitiesStop handing out your real cell number by default. Use the alternatives when you can. Make minimal disclosure the norm. Small changes like this reduce your exposure, and they remind companies that access to you isn't a right. It's something you get to choose.How to Port Your Existing Number to VoIP Tutorial: https://www.youtube.com/watch?v=HYNZKQZEHoUWhy I Don't Have a SIM in my Phone: https://www.youtube.com/watch?v=RyirQOCUUK8Brought to you by NBTV team members: Lee, Derek, Will, and Naomi.NBTV is a project of the Ludlow Institute, a 501c3 non profit whose mission is to advance freedom through technology.To support NBTV, visit:https://LudlowInstitute.org/donate(As a 501(c)(3) non profit, all donations are tax-deductible in the USA as permitted by law.)Visit our shop!https://Shop.NBTV.mediaOur eBook "Beginner's Introduction To Privacy:https://amzn.to/3WDSfkuBeware of scammers, I will never give you a phone number or reach out to you with investment advice. I do not give investment advice.Support the show
At ITEXPO / MSP EXPO, Doug Green, Publisher of Technology Reseller News, spoke with Lyle Pratt, CEO of Vida, about the company's latest release: an expanded AI Agent Operating System designed for enterprise scale and built specifically for MSPs and channel partners. Vida provides AI-powered phone agents that integrate directly into existing UCaaS and telecom environments. With native SIP registration, Vida's agents can register back to an MSP's current UCaaS platform and appear just like any other VoIP endpoint. The new release enhances omnichannel capabilities, centralized control, observability, billing integrations, and reseller management—allowing MSPs to deploy, monitor, and monetize AI agents at scale across multiple customers. Pratt emphasized that the platform was architected from a telecom channel background. “We've designed the OS specifically for MSPs,” he said. “We make it extremely easy to roll those out to all your customers using our AI Agent OS.” Vida supports a multi-tier model—partners, resellers, enterprises, and agents—enabling white-label deployments where MSPs retain brand control and pricing authority. The platform also includes built-in billing and reporting capabilities to streamline recurring revenue operations. A key opportunity lies in redirecting call traffic that traditionally flows to third-party call centers or BPOs. Vida's AI phone agents can handle first-tier interactions at approximately 15 cents per minute, enabling MSPs to capture revenue streams that previously bypassed them. “Software is going to begin to eat into the labor market,” Pratt noted. “And that actually is great for MSPs because they sell software solutions—now they can collect those margins for themselves.” As AI continues to reshape communications infrastructure, Vida is positioning its platform as the backbone for next-generation IVRs, auto attendants, and voice-driven automation. With SOC 2 and HIPAA compliance, flexible integrations, and omnichannel automation capabilities across voice, SMS, and email, the company is aiming to simplify AI deployment for MSPs while opening new, high-margin revenue paths. Visit https://vida.io/
At ITEXPO / MSP EXPO in Fort Lauderdale, Doug Green, Publisher of Technology Reseller News, spoke with Corey Moullas, Founder & CTO of EMAK Telecom, about a bold thesis: in the age of generative AI, voice will not be a side channel—it will be central to how businesses communicate and brand. EMAK Telecom, a VoIP and UCaaS provider founded a decade ago, built its own platform from the ground up with a focus on improving internal workflows and elevating the caller experience. Moullas emphasized that for EMAK, voice has always been about more than dial tone. “What can we do to make the caller experience amazing?” he said, describing a decade-long commitment to refining how customers interact with businesses through voice channels. Now, with the rise of generative AI and voice-to-voice agents, EMAK is integrating advanced AI capabilities directly into its telecom stack. While much of the industry conversation around AI centers on chat interfaces and automation dashboards, Moullas argues that the real transformation will occur in human conversation. “Voice is a very comfortable channel for a lot of people,” he noted. “Humans have a voice. We use it to communicate. It's not going away.” AI-powered voice agents, when implemented responsibly, can dramatically accelerate problem resolution, enrich brand presence, and create more natural customer interactions. Importantly, Moullas acknowledges the industry's legacy frustrations with earlier voice recognition systems. The difference today, he says, is the maturity of AI models capable of delivering empathetic, context-aware responses. “With the new technologies rolling out today, it's actually extraordinary,” he explained. At the same time, he stressed the responsibility that comes with such power. “We have to be very responsible about how we use these tools… they can be used for good or used for evil.” EMAK's internal philosophy—“do the right thing”—guides product decisions and long-term vision. As AI becomes embedded in enterprise communications, EMAK's strategy positions voice not as an afterthought but as the primary interface between humans and technology. In Moullas' view, when AI enables voice interactions that feel seamless and human, businesses will discover new ways to differentiate, connect, and deliver value. Visit https://emak.tech/
For the past two months, I've been on a cognitive enhancement stack, IgniCognition, unlike any I've tried before: it contains Ignitons (short for: eNPQ quasi-particle), which are tachyonic solar particles originally discovered at CERN.I interviewed the man behind this Nootropics stack, Ashley Grace. He has an impressive professional pedigree, serving high-level roles in the corporate world and as one of the founders of Charlotte's Web. But what I think makes him most interesting is his relentless curiosity about what I'm going to term: applied pragmatic spirituality. So we're going to bridge the gap here between exotic physics, practical Biohacking, and spirituality...2:55 Scientific evidence for a "consciousness-enhancing particle?"11:39 The Igniton story 20:14 Igniton-enhanced ingredients 23:07 University studies on Igniton-enhanced stacks28:49 The primacy of prevention (of cognitive decline)32:36 Nootropics vs "long COVID"37:48 Biohacker review of IgniCognition45:40 My cognitive assessment results 49:44 The Igniton-Gaia connection50:16 The psychopathy of corporations - downstream from a deficit of spirituality?58:18 Einstein: "God does not play dice with the universe"01:02:37 Maharishi Effect - experiments on "raising collective consciousness"01:09:17 Applied Kinesiology - muscle "truth testing" 01:15:12 Bio-Well energy field scanning01:22:08 Ignitons X monoatomic gold = precognition?01:27:01 Try IgniCognition - an investment in sunk-cost motivationRead
Dan Rosenrauch, CEO of Viirtue, joined Doug Green, Publisher of Technology Reseller News, to discuss Viirtue's newly released AI voice agents and why compliance—not demos—is the real differentiator in AI voice. Viirtue is a white-label VoIP platform built specifically for service providers, MSPs, and telecom resellers. Its core strength is a quote-to-cash platform that automates the operational realities of selling voice services, including usage-based billing, tax automation, USF contributions, FCC compliance, and required filings such as Form 477. Rosenrauch explained that many AI voice tools entering the market overlook the fact that voice is a federally regulated industry. While AI agents may work in isolation, providers are often left to manually stitch together billing, compliance, and reporting—creating risk as they scale. Viirtue's AI voice agents are integrated into the same lifecycle that has long supported UCaaS, from quoting and provisioning through billing, taxation, and audit-ready reporting. “AI voice doesn't change the rules of voice,” Rosenrauch said. “If you're not doing compliance right from day one, you're setting yourself up for problems that can kill your business—or its value—later.” The platform's multi-tenant design allows partners to deploy AI voice agents quickly across customers of any size, while still enabling hands-on tuning and optimization—an area where resellers can deliver meaningful differentiation and better customer outcomes. Compliance, Rosenrauch noted, is no longer just a regulatory issue but a business equity issue, as acquisition deals increasingly fail when unresolved tax or regulatory gaps surface during due diligence. Viirtue's goal is to remove that risk by making compliance automatic, scalable, and built in from the start. Learn more: https://viirtue.com/
Men are going their own way. Is this a good thing? It's been (very) good for me. I've consistently rebelled against nonsensical and irrational social standards while seeking to live more empirically. And I have a great marriage as a result. From a resplendent beach on the Black Sea, I break down what I do right...This is a complex topic, so if you're a man going is own way that holds out some hope that there might be a good woman out there for you, read my book: Don't Stick Your Dick in a Blender: How to meet a nice girl instead - from a tantric husband with a better sex life than you!
Recorded live at Cloud Connections, Doug Green, Publisher of Technology Reseller News, sat down with Jeff Pulver, CEO (Chief Evangelist Officer) of the vCon Foundation, to discuss why vCon represents a foundational shift at the intersection of artificial intelligence and communications. Pulver describes the conversations at Cloud Connections as a “ground zero” moment—one where a new industry is beginning to take shape. Drawing a parallel to the early days of VoIP and the first VON conferences in the 1990s, he argues that vCon is enabling a similar inflection point, this time driven by AI. At its core, vCon introduces a standardized way to capture and structure conversations—across voice, video, messaging, email, and more—so they can be securely stored, analyzed, and shared. According to Pulver, this standardization is transformative for AI. Large language models perform best when fed consistent, structured data, and vCon provides a common format that eliminates the fragmentation caused by proprietary conversation systems. By doing so, vCon enables interoperability and allows organizations to extract meaningful intelligence from conversations regardless of platform or application. Pulver outlines three pillars defining the emerging AI communications industry: high-definition voice, memory, and trust. High-quality audio improves transcription accuracy for AI analysis. Memory comes from virtualized conversations that preserve context and history. Trust is established through built-in compliance features, including consent tracking, purpose limitation, and the ability to revoke or manage permission—capabilities that are increasingly critical as AI regulations evolve globally. Reflecting on past regulatory battles during the rise of internet telephony, Pulver notes that compliance pressures are inevitable during periods of disruption. He believes vCon offers a proactive solution by embedding compliance directly into the communications infrastructure, allowing organizations to demonstrate consent and governance rather than retrofitting controls after the fact. Pulver also highlights the commercial implications. With an open standard now taking shape through the IETF process, he expects 2026 to mark the emergence of a full ecosystem of products, services, and revenue opportunities built on vCon. Service providers, vendors, and entrepreneurs who engage early, he says, will be well positioned to define new offerings that were previously impractical or impossible. To learn more about vCon and the work of the foundation, visit https://www.pulver.com/vconfoundation.
My bank-robbing accomplice (AKA wife) and I address your Biohacking and Lifehacking questions in this Q&A podcast...0:41 Why I was happy in 202014:09 Biohacks for enhancing cognitive capacity to multitask16:50 Counteracting marijuana second-hand smoke18:56 Which online courses are actually worth it?26:35 Nootropics vs Memory Palace32:27 Why do you promote Pure Nootropics instead of Nootropics Depot? Do they pay you more?Read
Check out host Bidemi Ologunde's new show: The Work Ethic Podcast, available on Spotify and Apple Podcasts.In this episode, host Bidemi Ologunde pulls back the curtain on a fast-growing threat to U.S. remote hiring: applicants who claim they live in the United States, but are actually overseas, using semi-synthetic or fully legitimate personas complete with U.S. VOIP numbers, "real" apartment-complex addresses, credible degrees, and high-engagement LinkedIn profiles.Why are so many suspicious profiles tracing back to Nigeria, India, and Pakistan: is it simply population scale, or are there specific enablers that make these routes more common? What changes when the motive shifts from "get paid in dollars" to something darker—organized crime, state-sponsored access, or even sanctions-evasion tactics modeled after North Korea's fake IT worker playbook? And how might post-2024 policy shifts, including tighter visa and travel restrictions, be reshaping the incentives and tactics behind this trend?Bidemi explores what these schemes mean for insider risk, why traditional background checks can fail in a remote-first world, and what leadership teams should do now to harden hiring pipelines—before the next "perfect candidate" becomes the next breach.Email: bidemiologunde@gmail.comSupport the show
More people than ever now believe in a flat Earth--perhaps you've wondered about it yourself. I'm the first guy to be distrustful of things that the government tells us, and I've watched most of the conspiracy documentaries on the topic, but I remain utterly unconvinced of the flat earth because of simple logic: There is tremendous economic incentive for someone to expose the supposed hoax of the globe Earth, yet no one has yet to offer really compelling evidence of a flat Earth.Here I break down why I remain a "glober," and why "flat Earth" is a Dunning-Kruger trap for both skeptics and believers...Everything mentioned here
A witty and in-depth discussion with my beautiful Bulgarian wife about Western men dating abroad, seeking asylum from modernity with the unashamedly feminine women that can be found in Medellin, Colombia, Odesa, Ukraine, or Sofia, Bulgaria - where we live. We discuss...4:47 My journey - Living abroad for +8 years7:07 Steve vs Barry: Western men fed up with Western women20:01 Will dating abroad pay off for you?24:50 The good news about dating abroad27:00 Where to date abroad35:36 Cultural savvy will make or break you38:53 Downsides of multi-cultural relationships53:03 Myth: “Women are just into guys with money"1:02:42 Living in her country1:08:48 Online marriage/matchmaking “Agencies”1:16:14 Doing a “Love tour”1:24:26 The opportunity is sunsetting…For everything mentioned here
In this episode of the Nifty Thrifty Dentists Podcast, Dr. Glenn Vo sits down with Danielle Kramer, Founder & CEO of The Schedule Squad, to break down why so many dental practices struggle to keep schedules full and how to fix it without burning out your team. Danielle brings over 20 years of real-world dental experience, having worked in nearly every role inside a dental practice. She shares how Schedule Squad helps practices stay connected to patients, reduce front office overload, and keep both doctor and hygiene schedules consistently full. In this episode, you'll learn: Why scheduling is one of the biggest hidden stressors in dental practicesHow staying connected with patients prevents cancellations and gapsTwo simple habits that instantly improve efficiencyWhy asking for internal referrals still mattersHow remote scheduling support helps your team focus on patient care If your team feels overwhelmed or your schedule feels unpredictable, this episode will give you clarity and practical direction.
I'm a major advocate of safe and conservative Biohacking. In this definitive guide, I'll outline my guidelines for safety and risk management strategy when it comes to performance enhancement, Smart Drugs, self-experimentation, and more. I break down the Quadrivium Empiricum, The Empirical Fourfold Way - how the "doctor of the future" outsmarts AI, medical misinformation, shoddy science, and marketing hype.2:00 Predilection for risk5:12 How to do research10:11 Get your medical advice from "the doctor of the future"17:19 "Quadrivium Empiricum" - The Empirical Fourfold Way22:09 Safe Nootropics27:33 Dosage31:03 Stacks and stacking38:53 Risk factor: Purity39:50 Antifragility - My risk philosophy45:22 The Cure: Prevention48:24 Supplement cycling strategies 50:34 Risky Nootropics52:22 Personal genotyping for precision Biohacking54:32 Biohacking without Nootropics55:54 Antifragility awaitsFor everything mentioned here
In this episode, Lauren and Rob are joined by Bill Corwin, a fractional CIO/CTO and long-time collaborator with the Leap team. The conversation kicks off with a discussion about the importance of aligning business solutions with technology roadmaps to avoid pitfalls. The trio delves into the advancements in VoIP systems, the value of recording calls, and utilizing unstructured data for better decision-making and operational efficiency. The trio explores the evolution from VoIP to UCaaS platforms, and the role of AI in modernizing coaching and candidate screening. Bill shares his expertise on building effective technology roadmaps, contract negotiations, and the significance of structured data. We wrap up with Bill's insights on how agencies can leverage these technologies for strategic growth and the importance of governance and flexibility in tech adoption.Thank you to our sponsor, Leap Advisory Partners. Please remember to rate, review, and share the episode wherever you tune in.
Unified Office has been one of those companies I have been watching for years as they have expanded their customer base from Restaurants to Auto dealer, Hotels, Dentists and Wellness and beyond. They did this while expanding their product solutions from VoIP telephony to IoT, Business Communications Platform, a Visual Performance Suite, and now to a TCNIQ AI Analytics Suite. Ray Pasquale In today's podcast Don Witt, of the Channel Daily News, a TR publication, speaks with Ray Pasquale, CEO and Founder. You will hear about Unified Office’s transformation into an AI-focused company with Ray explaining their HQRP protocol for reliable voice communications and detailing their technology that emulates T1 cables over the internet. They will also cover topics including port security, regulatory compliance, and robocall protection with Ray sharing insights about their focus on B2B vertical markets and AI-powered communication solutions. Ray discusses the company’s use of transcription services and their proprietary AI tool Engage IQ for analyzing business calls, while emphasizing the importance of regulatory compliance and data security. They are not just ANY voice company, they are Unified Office. If you just want a voice company, you can find a long list on Google, but if you want a company that will constantly innovate for you, with your business always at the heart of everything we design, you're in the right place. About: Unified office is a leading managed communications technology company, driven by passion, purpose and commitment, driving relentless constant innovation in Voice, AI, Internet of Things (IoT), Analytics and more to help provide solutions and opportunities for small-and-medium sized businesses to stay ahead in a rapidly changing world, with support that will never let you down. Unified Office gives small- to mid-sized businesses the convenience of voice to do what we have done for years with phone, IoT, text messaging, and other data. We will continue to innovate communications so you can concentrate on running your business, provide exemplary customer service, drive more revenue, and increase employee and operational effectiveness. For more information, go to: https://unifiedoffice.com/.
Gents, many of the women you meet will proudly proclaim on first dates or on their online dating profiles to be…“Spiritual but not religious.”It's a very modern, cosmopolitan, mainstream thing to think about oneself that I wouldn't regard as a major red flag of a “blender” — a woman that you should avoid getting involved with. But I draw a distinction between genuinely religious women and “spiritual” women. Organized religion and church attendance imbue some concrete morality, humility, self-control, and fear of the metaphysical consequences of sin, whereas a lot of Eastern and new age spiritual dalliances are merely dressed-up navel-gazing.For everything mentioned here
The gut-brain connection is deeper, weirder, and far more literal than we ever imagined. For years, we've been told that our 'gut feeling' is just a metaphor for intuition. But recent science suggests that your gut is actually a 'second brain'—a complex neural network of 100 million neurons that can operate entirely on its own, independent of the one in your skull.We aren't just talking about digestion; we're talking about a bidirectional superhighway where bacteria in your colon produce up to 90% of your body's serotonin and significantly influence your levels of GABA, the primary neurotransmitter for calm. Essentially, the 'critters' in your gut might be the master puppeteers of your mood, your sleep, and even your cognitive clarity.But as the market for 'gut health' explodes, the gap between marketing claims and clinical reality is widening. I interview Gabe Dough, the founder of Good Bru. His product bridges that gap using a specific combination of prebiotics and a resilient probiotic strain known as BC30, which I've been using.2:16 “All illness starts in the gut”6:50 Origins of autoimmune disease11:40 Probiotic vs Prebiotic20:43 Synbiotic vs Psychobiotic25:55 The truth about Probiotic yogurt30:58 Probiotics for PCOS34:41 Gut microbiome testing42:25 Probiotics vs Candida44:06 Probiotics for protein absorption44:25 Probiotics for children46:39 Probiotics for Psoriasis47:14 Probiotics for bone loss54:32 Digestion hacks epic feasting58:57 Weird science: Personality transplant via gut microbes1:03:50 Weird science: Microbial hijacking of craving control1:06:53 Gabe's supplement stack1:09:03 Probiotic cofactors1:12:03 More yogurt hacks1:16:42 Weird science: Brain as "PR department" for the gut1:19:33 Stress vs the “gut brain”1:21:01 Gut health as a tool for architecting personalityRead
Smart drugs may change your personality.They'll make you more motivated and focused.You'll be more disciplined.More aggressive and assertive.A bit more cocky and egocentric.Don't be surprised if they make you a more pragmatic, cynical, and judgmental person.Imagine an Ayn Rand character who remembers all 48 of Robert Greene's 48 Laws of Power - ask yourself if you would like to become like that person?Strolling the ruins of the Roman city of Serdika, I reveal this little-discussed effect of certain Nootropics and pose the question: Have you ever pondered what it would be like to be inside a psychopath's mind? Smart drugs may inject a quantum of psychopathy into your personality that makes you a bit more functional in a cynical, unfair world.Read
In a world where enhancements gleam,Lived a biohacker named Jonathan, oh so keen.With his trusty wife, a vision so grand,They answered philosophical questions across the land."Is beauty just skin deep, or something more?"Jonathan's voice boomed through the mic with a roar."What supplements can sharpen our minds, so we think on a dime?"The crowd buzzed with anticipation, minds aflame.Jonathan, with a flourish, pointed to a jar,"These nootropics, my friends, will open your mental bar."Questions9:10 Is beauty a social construct?14:06 Aesthetics of Rhodiola?18:32 Patented Bacopa derivatives: Synapsa or Bacognize?22:52 Long-term memory vs "memory recall"25:42 Phosphatidylcholine for Bipolar Depression?28:34 Vitamin B3 alternatives for Schizophrenia?32:21 My daily stack?32:21 Resetting culture with Psilocybin?45:52 Enhancing memory for language learning?Read
Analog hotel phone systems are expensive to maintain and no longer meet modern compliance standards. Florida experts explain why upgrading actually isn't as disruptive as you'd think. Go to https://voistay.com for more information. Voistay City: Wilmington Address: 4173 Website: https://voistay.com/
These peptides, BPC-157 and TB-500, I'm going to keep around as a "bio prepping" measure if I get injured in the gym or wherever - they enable rapid healing of injuries. Here I break down the recent science on these research chemicals...Read Meta-Analysis
Social risk is a double-edged sword; it can make you the beloved local celebrity at a party or make everyone hate you. This book delves deeply into the nuances of how to yield social risk wisely and maximize the ensuing adventure and romance. It's an entertaining and informative adventurer's manifesto by Jon Levi, a behavioral scientist who likes to party.This book follows the storytelling-rich, principal > anecdote > scientific reference, format that makes non-fiction a pleasure to read.1:33 Storytime: Trying stand-up comedy in Panama7:30 Social risk is a double-edged sword10:25 Epicness is hard to plan11:45 Mission-driven partying = epicness13:40 Constrain thyself16:00 Push boundaries19:10 Make arbitrary requests20:05 Be impulsive21:50 Thinking slow vs thinking risky?26:00 Travel27:00 Fear of missing out31:17 Seek discomfort31:40 Booze?34:50 ConclusionFor everything mentioned here
You need to be able to engage her in a conversation that she finds stimulating. But that will likely be different than what you find stimulating — if you're like me, the things you find stimulating are health, philosophy, history, politics, entrepreneurship, meditation, and fitness. But, most young, attractive women are NOT going to be very interested in this kind of stuff. She'll get bored, awkward silences will ensue, and she won't be all that interested in seeing you again.Here, I reveal 14 topics conducive to seduction that turn women on, which will engage their playful side.For everything mentioned here
David Boyd from call inbound- an automotive specific VOIP phone service company- is back on to drop more knowledge of the importance of communication from AAPEX 2025!
In this episode of the GrowDental podcast, Luke dives into the r/Dentistry subreddit to answer real questions from practice owners struggling with marketing and growth. What emerged from those conversations is a framework that challenges everything most dentists believe about their biggest constraint. Get your copy of the Practice Paradox and the Personality Assessment: https://ion.agency/practice-paradox-book A dentist buys a South Florida practice. Previous spend: $5,000 monthly on ads. New plan: hire a strategist, reorganize, cut costs. Result: phones go silent, patient flow crashes. The owner’s instinct? Panic. The real question: Was $5k the problem? Here’s what actually happened. Spend less, get less. That part is simple math. The complicated part lives downstream. What happens after someone calls or fills out a form? Because in most practices, the enemy isn’t your marketing budget. It’s operational leakage. Missed calls. Weak follow-up. Zero visibility into what your website produces. If that’s your reality, more ad spend won’t solve growth. It will scale your waste. This framework is for owners who want to grow the right way. Plug the leaks first. Scale what works second. The Trap — Treating Marketing Like the Problem When It’s Just the Amplifier Most budget arguments skip the only question that matters. Are you stewarding the opportunities you already pay for? Marketing is not magic. Marketing is volume. Turn it up and you get more attention, more inquiries, more exposure of whatever’s broken underneath. In the South Florida case, the most predictable outcome occurred. They cut spend and lead flow dropped. That doesn’t prove the original budget was right or efficient. It proves it was producing volume. But the real insight is this: ad spend is relative. Consider the context. Where exactly are you? Miami versus a suburban market are different games. How competitive is your local area? How big is the practice now, and how fast do you want to grow? A flat number like $5,000 monthly means nothing without those answers. In some markets it’s average. In others it’s conservative. In others it’s reckless. But even if your spend level fits your market, your biggest constraint may still be operational, not marketing. Free Growth Session The Silent ROI Killer — Missed Calls and Abandoned Calls Want one metric that exposes the truth fast? How many calls are you missing right now? Not what your team thinks. Not what feels right. The hard number. Here’s the reality most owners avoid. The average abandoned call rate sits between 20 percent and 40 percent of calls going unanswered. Pause on that. If you miss one out of four calls, you don’t have a lead generation problem. You have a conversion capture problem. And if a meaningful chunk of those missed calls are new patients, you’re bleeding revenue daily without knowing it. Why This Matters More Than Your Ad Budget The compounding effect looks like this. Your missed call rate is 25 percent today. You crank marketing spend up. You push your team beyond capacity and that missed call rate climbs to 40 percent or higher. So you spend more. You get more inquiries. You lose more opportunities because your systems can’t absorb the volume. This is how practices convince themselves marketing doesn’t work, when the truth is they never fixed the bucket. Where to Find the Truth (Not Opinions) Most practices already have the data. Owners just don’t look. You likely use a VoIP system. Those platforms show call stats, including abandoned call rate and missed calls. The next step isn’t just the percentage. It’s segmentation. What percentage of missed calls are new patient calls? That one metric tells you whether your next dollar goes to ads or operations. The Other Black Hole — “How Many New Patients Did Your Website Bring You?” One strategist asks a question almost nobody can answer. “In 2025, how many new patients did your website bring you?” Common response: silence. This isn’t a minor gap. It’s a fundamental business blind spot. If you can’t measure what the website produces, you can’t evaluate whether your site does its job, whether your online scheduling gets used, whether your forms get answered, or whether you’re losing patients quietly while telling yourself the website is decent. The Website Isn’t Just Branding Sure, a website informs people. But in the context of practice growth, it has a job. Turn interest into action. If you don’t know whether it’s doing that, you’re operating on vibes. The Practical Audit Most Practices Never Do If your lead flow feels low, take a hard look at where you’re bleeding. Start with two questions. What are the form submissions and appointment requests like? Where are those requests being routed, and who owns follow-up? Because “we don’t get website leads” is sometimes code for something else. Requests go into an inbox nobody monitors. Notifications go to the wrong person. Patients get a slow response and ghost. The follow-up experience feels cold and transactional. In other words, the website might be working. Your process might not. Free Growth Session Google vs. Meta Isn’t a Preference Debate. It’s an Intent and Workflow Debate. A lot of dentists talk about Google versus Facebook like it’s personal preference. It’s not. It’s about patient intent and what your practice can handle. Here’s the breakdown. Google is more bottom-of-funnel because you capture existing search intent. People actively looking. But it’s also more competitive, and demand is limited by how many people search in your area. Meta (Facebook and Instagram) is more top-of-funnel. You reach people who could become patients, but you often need workflows and automations to warm them up and convert them. Here’s the operational reality most practices miss. If your follow-up is weak, top-of-funnel leads die. If your phones aren’t answered consistently, bottom-of-funnel leads die too. The platform won’t save you from poor stewardship. This is why fixing leaks first is so powerful. It makes every channel work better. The “Plug the Leaks” Growth Framework — What to Fix Before You Spend More If your schedule isn’t where you want it, your instinct may be to throw money at marketing. Sometimes that’s right, but only after you validate the fundamentals. Here’s a practical sequence. Step One — Pull Your Phone Data Today Log into your VoIP system. Find your abandoned call rate and missed calls. Identify what percentage of missed calls are likely new patients. If you’re missing a big chunk of calls, that’s not a marketing problem. That’s an operations problem that marketing will only magnify. Step Two — Review the Follow-Up Experience (Not the Theory) A simple but revealing approach: listen to phone calls and evaluate customer service like a real consumer would. If you want to remove self-deception, do what one doctor did. Call your own practice pretending to be a patient to screen the phone experience. This isn’t about being sneaky. It’s about being honest. Owners often assume the experience is good because the team is nice. But nice doesn’t always mean confident, efficient, or conversion-minded. Step Three — Audit Your Website Conversion Path End-to-End Don’t argue about whether the site looks good. Ask how many appointment requests come in. Are submissions truly zero, or just disappearing? Who is responsible for responding, and how fast? If you discover leads are coming in but not getting handled well, the fix might be far cheaper than increasing ad spend. Step Four — Only After the Leaks Are Plugged, Decide Whether to Scale Spend At that point, scaling marketing becomes rational because you’re scaling a machine that can actually capture demand. A practical benchmark: marketing spend often falls around 5 percent to 12 percent of collections. Don’t treat that as a rule. Treat it as a reality check and tie your decision back to your market competitiveness, your growth goals, and your operational readiness to handle more volume. One more sharp point: if you truly want to grow aggressively, you may need to think in terms of the percentage of where you want to be, not just where you are. That can work, but only if you’ve already fixed the conversion bottlenecks. Free Growth Session When the Answer Really Is “Spend More” (And How to Do It Without Getting Burned) Sometimes, after you do the audits above, you’ll confirm something important. Call volume is genuinely low. Website requests are genuinely low. You’re not leaking opportunities. You simply don’t have enough opportunities. In that case, the advice is direct. You just need to spend more. But even then, don’t blindly hire anyone who sells ads. Use a vetting process that protects you from expensive mistakes. Find a reputable marketing company with case studies and testimonials from doctors you’d actually want to emulate. Ask to speak with three to five of those doctors. Do real research, then make an educated decision. That last part matters. Dentists often buy marketing like they buy equipment, based on features. But marketing is closer to hiring. You’re paying for execution quality, strategy alignment, and consistency. The Bottom Line — Marketing Isn’t Your Growth Strategy. Stewardship Is. If you remember one thing from this entire framework, make it this. Marketing doesn’t fix a leaky practice. Marketing exposes it. If your phones go unanswered, if your follow-up is inconsistent, if you don’t know what your website produces, then scaling marketing is like pouring water into a bucket with holes. You’ll feel busy, spend more, and still wonder why the finances don’t add up. But if you plug those holes, if you maximize stewardship, then marketing becomes what it’s supposed to be. A predictable lever you can pull to grow. The owner in the South Florida story didn’t discover that marketing is bad. They discovered something more useful: their spend was driving demand, and the moment they removed it, demand dropped. The correct response isn’t to argue about whether $5k is too much. The correct response is to build a system that can reliably convert whatever demand you create, then scale with confidence. Free Growth Session The post Your Dental Practice Is Bleeding Patients (And Marketing Isn’t the Problem) appeared first on HIP Creative.
An aspirational sex-hacker asks: "Any advice to come faster? That's my problem, actually..." I answer that, address some Biohacking questions, and address the fundamental philosophical question, "Why would a good God allow bad things to happen to good people?"9:03 How can men come faster during sex?32:18 Does Piracetam increase sex drive?33:16 How much do they pay you to advertise Nootropic products?35:28 What Nootropics are best for focus and communication?39:00 Does Adrafinil differ from Modafinil?41:32 MAOI alternatives to Selegiline?44:45 Why does "The Programmer" let bad things happen to good people?Read
I perused hundreds of Piracetam users' reports and came across a statistically significant number of anecdotal reports of people who used Piracetam for a while and experienced some transformational benefits to their intelligence, BUT when they discontinued the use of the Smart Drug, there was an unmistakable deficit in their cognitive abilities. 10% - 15% of anecdotal reports mention this Post-Piracetam Intelligence Deficit. I have a couple of explanations for this...Read Meta-Analysis
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Two questions I get a lot from people who are new to Biohacking and cognitive enhancers are...❓ Which Smart Drugs actually work and have science behind them?❔ Which Nootropic should I get started with?⚡ My answer to both questions is the same: PiracetamIt has a significant body of scientific evidence behind it; over 750 human studies and academic papers have been published about Piracetam on PubMed, with over ten meta-analysis papers in just the past decade.9:51 Scientific Research11:52 Memory Enhancement17:50 Mitochondrial Nootropic19:47 Stroke Recovery20:12 Cognitive Enhancer20:50 Verbal Fluency22:45 Cognitive Decline24:26 Vs Alzheimer's24:53 Mechanism of Action26:42 History27:13 Vs Depression29:50 Sources35:43 Piracetam Non-Responders?37:10 Tolerance37:28 Post-Piracetam Intelligence Deficit43:09 Addiction or Dependence?43:50 Experiential46:47 Featured in Fiction47:21 Dosage & Cofactors49:22 Side Effects & Risks56:23 ConclusionRead Meta-Analysis
At the Fall '25 vCon in Washington, D.C., Doug Green, Publisher of Technology Reseller News, spoke with Jon Arnold, Principal of J Arnold & Associates, about why vCon matters, how it fits into the broader AI and communications landscape, and why legal frameworks around compliance and consent are as important as the technology itself. Arnold situates vCon—“virtual conversations”—as a response to a world where interactions are no longer just human-to-human, but also human-to-bot and bot-to-bot, generating vast amounts of conversational data that most organizations are not yet capturing or using effectively. Arnold explains that vCon is not a product but a standard—much like SIP was for VoIP—designed to create an open, interoperable ecosystem for conversational data. By encapsulating both data and metadata from calls, chats, and other interactions into a secure, portable container, vCon can help enterprises manage and analyze conversations across multiple channels, platforms, and use cases. This, he notes, is critical for domains such as UC, customer service, and broader AI-driven applications where structured and unstructured conversational data is becoming a strategic asset. A distinguishing feature of this event, Arnold observes, is the strong presence of legal and policy experts. With AI amplifying both innovation and risk, he underscores the centrality of compliance and consent. Without clear regulatory frameworks and governance, vCon-style capabilities could accelerate a slide toward a “surveillance society,” where every interaction is recorded and tracked without adequate safeguards. Getting lawyers and regulators involved early, Arnold suggests, improves the odds that vCon will scale in a way that balances innovation with consumer protection and trust. On the question of monetization, Arnold draws parallels to the early days of hosted voice and UCaaS: the ecosystem is still forming, a few players are close to real revenue, and many potential use cases are only now being discovered. As with other major technology shifts, he expects some of the most valuable applications to emerge “off-label,” driven by users who find unexpected value once the tools are in their hands. With an open standard, an emerging community, and early traction among sponsors and innovators, Arnold sees strong potential for vCon to become a foundational layer in the next era of AI-enabled communications. To learn more about Jon Arnold's research and analysis, visit https://www.jarnoldassociates.com/.
Join me for a tour of the Limitless lair in Sofia, Bulgaria. It's not the most impressive home office/content creator studio, but I have been relentlessly productive here: two books (180,000 words) written in the past year, along with dozens of articles, podcasts, and videos - written, scripted, recorded, and produced. When I became a father, my working hours decreased while my income increased; of course, that has everything to do with psychological-motivational switches that get thrown when you become a parent, BUT the 17 tools and Biohacker trappings that we'll tour here certainly helped...For every mentioned here, read: Tour of the Limitless Lair
Want to buy online without handing over all your personal details? This sketch shows how to use privacy tools so you do not share unnecessary details with every merchant you interact with. Think email aliases, VOIP numbers, PMBs, and masked cards.What you'll learn, through this dramatic reenactment of an experience submitted by an NBTV community member:• How PMBs, aliases, VOIP numbers, and masked cards work together• Why many checkout forms demand more data than a transaction requires00:00 A Doozy of a Story00:21 A Dramatic Reenactment05:29 The Moral of the StoryLet's stop treating a shopping cart like a background check and make minimal disclosure the standard.Link to our privacy explainer series playlist: https://www.youtube.com/playlist?list=PLt3zZ-N423gVst3WSgHXHRQYzgpmUkBUNLinks to privacy tools:Masked Credit Card: https://www.privacy.com/SimpleLogin: https://simplelogin.io/VoIP Phone Numbers: https://www.cloaked.com/Alternative VoIP Phone Numbers: https://anonyome.com/individuals/mysudo/Brought to you by NBTV team members: Lee, Derek Porter, Will Sandoval and Naomi Brockwell, written by Jack RhysiderNBTV is a project of the Ludlow Institute, a 501c3 non profit whose mission is to advance freedom through technology.To support NBTV, visit:https://LudlowInstitute.org/donate(As a 501(c)(3) non profit, all donations are tax-deductible in the USA as permitted by law.)Visit our shop!https://Shop.NBTV.mediaOur eBook "Beginner's Introduction To Privacy:https://amzn.to/3WDSfkuBeware of scammers, I will never give you a phone number or reach out to you with investment advice. I do not give investment advice.Support the show
Want to buy online without handing over all your personal details? This sketch shows how to use privacy tools so you do not share unnecessary details with every merchant you interact with. Think email aliases, VOIP numbers, PMBs, and masked cards.What you'll learn, through this dramatic reenactment of an experience submitted by an NBTV community member:• How PMBs, aliases, VOIP numbers, and masked cards work together• Why many checkout forms demand more data than a transaction requires00:00 A Doozy of a Story00:21 A Dramatic Reenactment05:29 The Moral of the StoryLet's stop treating a shopping cart like a background check and make minimal disclosure the standard.Link to our privacy explainer series playlist: https://www.youtube.com/playlist...Links to privacy tools:Masked Credit Card: https://www.privacy.com/SimpleLogin: https://simplelogin.io/VoIP Phone Numbers: https://www.cloaked.com/Alternative VoIP Phone Numbers: https://anonyome.com/individuals/mysudo/Brought to you by NBTV team members: Lee, Derek Porter, Will Sandoval and Naomi Brockwell, written by Jack RhysiderNBTV is a project of the Ludlow Institute, a 501c3 non profit whose mission is to advance freedom through technology.To support NBTV, visit:Support the show
This month, we had a death in the family. And death can be a mirror - a mirror in which our convenient self-delusions crumble. I believe that we honor the dead by speaking honestly about them, and I've got a few timely musings to share...Read
My whole life, I've been told that the first year of parenthood will be one of the hardest years of one's life. But with almost four months under my belt as a brand new 40-year-old dad, my experience has been very different. Being a parent is easier than I expected.This year, I've managed to write two books, my income has increased while my working hours have decreased, and I manage to work out and make love to my wife a few times a week. This has a lot to do with the productivity hacks I've had in place for years, but it's also due to my stack of health habits and the Nootropics almost constantly flowing in my blood. The obsessive Biohacking and self-care stuff that can seem, perhaps, self-indulgent becomes a 1000% validated when one embarks on the grand adventure of parenthood.And this should have you questioning the other thing you've been told a thousand times: that with advancing age comes inevitable decline. Might that also be something that was once the non-negotiable human condition, but now - hackable?I think so, and today, I'm talking to a man who has made that his mission, Edward Van Harmelen of Youth and Earth.3:18 Self-quantification, supplementation, or storytelling?15:33 The solution to time-management: intolerance18:26 Edward's Biohacker origin story23:14 Health hacks discovered abroad27:02 Jonathan's #1 lifehack for nomads31:48 NMN: "This is pretty mind-blowing stuff!"33:40 EMFs vs NAD Boosters38:03 NMN: Empowering the Epigenome43:17 Biohacker reviews: V14, AM Blend, PM Sleep Dust56:10 Micro-dosing anti-aging agents58:45 Two approaches to supplementation1:04:43 Homeopathy and functional frequencies01:08:44 Lithium and longevity01:14:32 Melatonin shouldn't be microdosed?01:22:25 OptimallyMeRead
Gents, this might be the most important book you ever read. Here's why…Your choice to pursue beauty and seduce women or your choice to succumb to the pixel-powered pleasure world that beckons you with its siren song from every glowing screen, and your choice of who to intertwine your body with have a massively outsized impact on the trajectory of your life.You can make all the right choices when it comes to your career, what you study, how you spend your time, your health, and your friends, but if you invite the wrong kind of woman into your bed, she can ruin your life. While the right kind of woman by your side will enrich your life in ways you can't even imagine and propel you to new heights. Your entanglements with women are the ultimate high-risk/high-reward game. And this book will imbue the savvy seducer with the wisdom and tools to win that game with every thrust into the future.ORDER the digital, print, or audio book edition
professorjrod@gmail.comThe everyday internet feels effortless, but behind every click lives a maze of services quietly doing the heavy lifting. I pull back the curtain on the systems that make your workday possible—file shares that just appear on your desktop, printers that hum along until a 200‑page PDF wrecks the queue, and the alphabet soup of protocols that move data safely and fast.We start with the essentials: SMB and Samba for file and print, why SFTP on port 22 beats FTP for modern transfers, and how relational databases differ from NoSQL when your needs shift from consistent records to massive logs. From there we head to the browser, unpacking HTTPS, TLS, and certificates so you know what that lock icon actually guarantees. Email gets its due too: SMTP for sending, IMAP for syncing, and the trio of SPF, DKIM, and DMARC that keeps phishing at bay.Security and scale meet in the middle with proxy servers, spam gateways, and Unified Threat Management devices that filter, inspect, and sandbox threats before users ever see them. Then we look at load balancers that keep portals alive at peak times, plus the messy reality of legacy systems that refuse to retire. We don't ignore the industrial world—embedded devices, ICS, and SCADA that run utilities and factories—where one misstep can ripple beyond a single office.Troubleshooting ties it all together. I share real stories and checklists for wired faults, slow networks, Wi‑Fi ghosts caused by microwave ovens, and VoIP glitches fixed with QoS and VLANs. You'll leave with practical ways to spot the root cause fast, confidence with ports and protocols, and a clearer map of the services that keep everything running.If you learned something useful, follow the show, share this episode with a teammate, and leave a quick review to help others find us. Got a strange network mystery you solved? Send it my way and we'll feature the best ones next time.Inspiring Tech Leaders - The Technology PodcastInterviews with Tech Leaders and insights on the latest emerging technology trends.Listen on: Apple Podcasts SpotifySupport the showArt By Sarah/DesmondMusic by Joakim KarudLittle chacha ProductionsJuan Rodriguez can be reached atTikTok @ProfessorJrodProfessorJRod@gmail.com@Prof_JRodInstagram ProfessorJRod
Imagine an Anarcho-libertarian future wherein philosophy, reason, and science prevail. The cathedrals of corruption looming over every nation, governments have been replaced by direct democracy on an unhackable blockchain. And with the absence of the state, perverse economic incentives, monopolies, and dogma in healthcare. In that future, will traditional allopathic medicine and healthcare be relegated to the dustbin of history and replaced entirely by frequency medicine?That's the question I explore with Dr. Zulia Frost. I interview the woman behind the Flexbeam, my favorite red light therapy device, and Clinical Director of Recharge Health. She is a world-renowned expert in neuromodulation and photobiomodulation. Her professional profile is distinguished by three decades of direct patient care - blending Western medicine with traditional modalities (Chinese Medicine and Acupuncture) and rigorous academic training, providing an authoritative lens through which to examine the burgeoning field of wearable photobiomodulation.1:22 About Dr. Zulia Frost3:48 Will allopathic medicine be replaced by frequency medicine?6:35 A case for optimism about the future8:13 Her story - a wounded healer12:53 Traditional chinese medicine and acupuncture22:04 Red light therapy cofactors24:48 Recent red light therapy science30:16 Red light therapy for sleep33:06 Red light therapy vs S.A.D.36:09 Methylene blue and red light therapy39:24 Parenting questions: red light therapy for babies (and boobies)?45:58 My experience with the FlexBeam51:45 The Recharge Health community53:15 Convincing the stubborn (and suffering) to try alternative medicine?58:06 Rant on subscription-servicization of Biohacking productsRead
AI proof-of-concept projects are facing high failure rates, with a recent Omdia survey indicating that nearly one-third of companies report complete failures in these initiatives. Only 9% of firms successfully transition more than half of their AI projects into operational use, while 46% manage to move over 10% into production. The primary reason for these failures is not the technology itself but rather a lack of clearly defined business problems that AI could address. Additionally, only 32% of companies have identified specific human tasks that AI should supplement or replace, highlighting a significant gap in strategic planning for AI integration.The demand for AI skills testing in the workplace has surged, with a 166% increase reported over the past year, according to Test Guerrilla. This trend reflects a growing recognition among employers that traditional hiring methods, such as resumes and interviews, are inadequate for assessing actual candidate capabilities. The 2025 State of Skills-Based Hiring Report reveals that 71% of employers believe skills testing is a more accurate predictor of job performance than resumes. However, a concerning statistic shows that 93% of candidates are not questioned about their AI skills during interviews, indicating a disconnect between hiring practices and the skills needed in the evolving tech landscape.In related developments, the U.S. Chamber of Commerce has endorsed Voice over Internet Protocol (VoIP) as a beneficial communication solution for small and mid-sized businesses, despite the technology being well-established for over a decade. Corsica Technologies has acquired Accountability IT, enhancing its capabilities in AI-enabled managed IT and cybersecurity, while Morgan Franklin Cyber has acquired Lynx Technology Partners to bolster its governance, risk, and compliance services. These acquisitions reflect a trend of consolidation in the managed services sector, emphasizing the need for IT service providers to adapt to changing market demands.For Managed Service Providers (MSPs) and IT service leaders, these developments underscore the importance of aligning technology initiatives with clear business outcomes. As organizations increasingly seek to implement AI solutions, MSPs must guide clients in defining specific problems that AI can solve and ensuring that their teams are equipped with the necessary skills. The emphasis on skills testing and the strategic integration of technologies like VoIP and AI highlights the need for operational maturity and expertise in navigating the complexities of modern IT environments. Failure to adapt could result in missed opportunities and increased competition from larger, more agile providers. Four things to know today00:00 New Reports Show AI Failing in Deployment and Hiring Due to Strategy Gaps, Not Technology Limitations05:10 U.S. Chamber Endorses VoIP for SMBs as Corsica and MorganFranklin Expand Through Cybersecurity Acquisitions09:03 Vendors Target MSP Operational Pressure With Faster File Workflows, White-Label Staffing, and AI-Powered Search12:37 AI Isn't Failing—Organizations Are: New Research Calls Out Siloes, Leadership Gaps, and Poor Workflow Design This is the Business of Tech. Supported by: https://scalepad.com/dave/https://timezest.com/mspradio/
If you've finally hired a remote phone agent, whether they're across town or in another country, the next big question is: how do you actually get your firm's calls to them… reliably?Most law firms get this wrong. Calls drop, clients get frustrated, and new leads slip through the cracks. But when your phone system is set up correctly, you can increase your appointment set rate, improve client satisfaction, and stop missing opportunities.In this episode, we break down the two versions of setting up your phone systems the right way, from basic VoIP forwarding to advanced smart routing that separates new client calls from existing traffic.If you're serious about building a better system in your law firm (and saving money while doing it), discover more at thelawfirmsecret.com
Episode 89 Today's episode is with Andrea Davis is the founder of Better Screen Time. Better Screen Time exists to help kids engage with screens in a healthy way. Andrea is a former teacher, a mom to five and her husband is a tech expert. Together they bring a wealth of expertise to Better Screen Time and to all of us who are raising kids in a screen saturated world. I found this episode with Andrea to be wildly encouraging and motivating in terms of giving our kids a full childhood—yes all the way through high school—that isn't ruled by screens and social media. I know it doesn't feel possible sometimes, but Andrea's story reminds us it is! As a parent, it takes courage to ask that of your child and hold to it. As a child, it takes courage to be the only one not on a smart phone or a social media account. It is absolutely possible and people like Andrea show us the way. And if you're kid has been given a smart phone and/or social media, and you realize it is not the best way for your child, remember what Andrea says: “is never too early to prepare and it's never too late to turn things around”. Be sure to check out all of Andrea's resources in the show notes below and share this encouraging episode with a friend! Resources mentioned in this episode: Learn more about a home phone through VoIp here Get Greta's book It's Time to Talk to Your Kids About Porn here Find Andrea here: Find the Better Screen Time website here Find Andrea's book here The Greta Eskridge Podcast is a part of the Christian Parenting Podcast Network. For more information visit www.ChristianParenting.org
professorjrod@gmail.comEver wonder how your phone grabs an IP address the instant you join Wi‑Fi? We break down the invisible handshake that makes it happen: DORA. From discovery to acknowledgement, we map each step of the DHCP exchange, explain lease timers, and show how networks hand out addresses at scale without stepping on their own toes. Along the way, we share practical stories from classrooms, offices, and coffee shops that turn abstract packets into clear mental models.We go deeper than definitions. You'll learn how scopes shape address pools, why reservations keep printers stable, and how APIPA exposes broken paths with 169.254.x.x clues. In segmented environments, relays and the GIADDR field become the traffic cops that steer requests to the right subnet; misconfigure them and clients get stranded. Security gets real too: rogue DHCP can poison DNS, starvation floods can exhaust pools, and well‑meaning mesh gear can become a second server. We detail protective moves like DHCP snooping, port security, and rate limiting, plus how snooping's binding tables feed stronger Layer 2 defenses.Resilience matters, so we unpack failover strategies—hot standby, load balancing, and legacy split scopes—and the rich set of DHCP options that deliver DNS, NTP, TFTP, and VoIP boot settings. We also tackle IPv6 with a sober lens: where SLAAC fits, when DHCPv6 is still essential, and why economics slow change even as IPv4 addresses remain scarce. If you support users, we hand you a troubleshooting playbook: spot APIPA, check relays, expand scopes, and use ipconfig release/renew to solve issues methodically and ace help desk interviews.If this helped you see the network with new eyes, tap follow, share with a teammate, and leave a quick review. Got a DHCP puzzle or a rogue gear story? Send it our way and we might feature it next time.Inspiring Tech Leaders - The Technology PodcastInterviews with Tech Leaders and insights on the latest emerging technology trends.Listen on: Apple Podcasts SpotifySupport the showArt By Sarah/DesmondMusic by Joakim KarudLittle chacha ProductionsJuan Rodriguez can be reached atTikTok @ProfessorJrodProfessorJRod@gmail.com@Prof_JRodInstagram ProfessorJRod
At the Crexendo UGM, Daniel Petrie, President and CEO of SIPez, joined Doug Green, Publisher of Technology Reseller News, to discuss how his company is helping service providers, MSPs, and developers unlock the power of vCon technology—turning everyday communications into actionable, AI-driven insight. Founded over 20 years ago, SIPez began as a consultancy specializing in SIP and VoIP software. Today, the company develops open-source frameworks that integrate with NetSapiens and other call center platforms, providing powerful data analysis and automation capabilities. “We give our partners tools to analyze customer conversations and build AI-based workflows—without having to write code,” said Petrie. “Our technology handles the heavy computation in the background while they deliver the insights to their customers.” SIPez's suite includes an open-source vCon stack and a vCon analysis engine that allow organizations to construct, store, and interpret conversational data across text, voice, or video channels. Petrie explained that vCon (Virtual Conversation) serves as a standardized container for communication data, preserving every relevant element of a customer interaction—from transcripts and audio to metadata and analytics. The key advantage, Petrie noted, is context. “The vCon gives you the ability to maintain continuity across an entire customer journey—so when a caller is transferred, the next agent knows what's already been said,” he explained. “It prevents customers from having to repeat themselves, and that's a huge improvement in both efficiency and experience.” SIPez recently joined the Crexendo EVP Program, further integrating its vCon technology into the NetSapiens ecosystem. The goal is to make conversational data analysis accessible to channel partners, helping them capture new value without complexity. “We help NetSapiens and Crexendo customers extract data, trigger events, and analyze conversations while they're still happening,” Petrie said. “It's about giving partners early insight and control over their customer interactions.” Beyond enhancing data analytics, vCon technology simplifies what was once a messy process of call detail records and partial transcripts. By consolidating information from multiple communication modes into one structured format, it enables faster insights, cleaner integrations, and more powerful automation opportunities. For Petrie, the excitement around vCon is just beginning. “It's amazing how many people here already understand the value of what we're building,” he said. “The fact that engineers and MSPs are reading the spec and engaging with it tells us this is going to reshape how call data is managed and analyzed.” To learn more about SIPez and its open-source vCon solutions, visit sipez.com.
At the Crexendo UGM, Amy Humphreys, Chief Operating Officer at Simplicity VoIP, joined Doug Green, Publisher of Technology Reseller News, to discuss her company's customer-first approach, its long-standing partnership with NetSapiens, and the innovations shaping its growth in UCaaS, texting, and AI. Founded in 2012 and headquartered in Virginia, Simplicity VoIP provides unified communications solutions to businesses of all sizes across the U.S., maintaining a fully onshore support team. Humphreys explained that after starting as a 3CX reseller, Simplicity sought more flexibility and scalability — a search that led them to NetSapiens in 2016. “NetSapiens is a true partner,” she said. “They're constantly helping us future-proof our business by adding new functionality and third-party integrations like vFax, video, and texting.” Attending Crexendo UGM, Humphreys emphasized the importance of connecting with platform leadership and staying ahead of innovation. “We came to see what's next — especially around AI, texting, and mobility,” she said. “It's about understanding where the industry is heading so we can bring richer user experiences to our customers.” A highlight of the conversation was Simplicity's success in text messaging solutions, including both native NetSapiens texting and large-scale bulk SMS through MessageMedia. “We have one client who started with 60,000 text messages a month,” Humphreys shared. “They're now doing over half a million a month. Texting has exploded — even small use cases like group messaging for schools create real value.” Humphreys also outlined emerging AI opportunities in areas such as patient referral automation, where voicemail messages are transcribed and converted into digital documents for faster workflows. “That's just the tip of the iceberg,” she said. Simplicity's “super seller” model has further expanded its reach. This hybrid program allows VARs and MSPs to deliver UCaaS under their own brand without the heavy upfront investment of a platform purchase. “We give our partners full control of the customer domain — they build it, sell it, and support it,” Humphreys explained. “We handle the porting, billing, taxation, and compliance. It's been a win-win, and we even have a case study showcasing the first super seller's success.” Reflecting on her industry journey, Humphreys credited Technology Reseller News as a valuable learning tool early in her career. “Reading TR every day helped me understand the industry when I was new,” she said. “It's still part of my daily routine.” To learn more about Simplicity VoIP's UCaaS, texting, and partner programs, visit www.simplicityvoip.net.
At the Crexendo UGM, Sam Sklaroff, CEO of Axxess Networks, joined Doug Green, Publisher of Technology Reseller News, to share how his company blends classic customer service values with cutting-edge communications technology. Axxess Networks, a leading provider of VoIP, UCaaS, and CCaaS solutions, stands out for what Sklaroff calls an old-school approach to customer care. “Whatever happened to good old-fashioned customer service?” Sklaroff asked. “At Axxess Networks, we treat every customer like family—from onboarding to support—and we make sure they're ready for success before the first call goes live.” Each Axxess customer is assigned a personal project manager and dedicated IT engineer to ensure network readiness and a smooth installation. “Our help desk is all U.S.-based,” Sklaroff noted. “Last week, our average time to answer was 13 seconds. When you call Axxess Networks, we're here for you.” The company's commitment to service extends to technological innovation. Sklaroff revealed Axxess' proprietary Live Failover feature—an automatic system that keeps calls active even if a customer's internet connection fails. “If your internet goes down, your calls don't,” he said. “In under one second, we switch to LTE with no dropped calls and no extra usage fees. One of our customers stayed fully operational for a week during a fiber outage.” Sklaroff also announced that Janet Schijns, a well-known channel leader, recently joined Axxess Networks' board of directors, marking another milestone in the company's growth. Axxess maintains strong partnerships with Crexendo and NetSapiens, and continues to advance in areas such as AI and vCon technology, with plans to launch new vCon apps later this year. “Technology evolves, but people still matter most,” Sklaroff said. “That's what drives us—service with a human touch.” To learn more about Axxess Networks' UCaaS and Live Failover solutions, visit www.axxessnetworks.com.
Want a clear read on 2025 Hiring Trends from someone who's placed talent nationwide for 20+ years? Frontline Source Group CEO Bill Kasko joins Jake & Gino to unpack the real shifts behind AI, return-to-office, and why employers reclaimed leverage since late 2024.We break down how the market flipped post-September 2024 and what that means for offers, counteroffers, and retention. Bill explains why workforce participation, aging demographics, and the gig economy reshaped recruiting—and how AI is speeding up that evolution without replacing the “human touch.” You'll learn how companies are cutting costs via tech (think VOIP vs. receptionists), why average tenure keeps shrinking, and how 2025 Hiring Trends favor organizations with tight communication, culture, and training—whether remote, hybrid, or in-office. We also hit budget cycles, the H-1B conversation for tech skills, and what could re-ignite growth if rates pull back. If you're hiring—or job-hunting—this is your roadmap to 2025 Hiring Trends.Connect with Bill Kasko: Frontline Source Group (frontlinesourcegroup.com) and on LinkedIn.Chapters:00:00 – Introduction01:18 – From ERP dreams to a national staffing firm: the “Costanza Theory” pivot06:28 – Participation drops, aging workforce, and the talent gap explained14:32 – AI + automation: what changes (and what the human touch still wins)16:01 – Return-to-office vs. remote: culture, communication, and outcomes25:16 – The flip: candidate-driven to employer-driven45:00 – Big foreign investment, skills shortages, and the H-1B question We're here to help create multifamily entrepreneurs... Here's how: Brand New? Start Here: https://jakeandgino.mykajabi.com/free-wheelbarrowprofits Want To Get Into Multifamily Real Estate Or Scale Your Current Portfolio Faster? Apply to join our PREMIER MULTIFAMILY INVESTING COMMUNITY & MENTORSHIP PROGRAM. (*Note: Our community is not for beginner investors)