Methods of delivering voice communications and multimedia over IP networks
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Analysts Don Kellogg and Roger Entner celebrate the 300th episode of the show by welcoming telecom legend Craig Moffett, co-founder of Moffett Nathanson, to discuss all things convergence, including the current state of fiber buildouts, evolving bundling strategies, and what market cycles may be signaling for the future.00:00 Episode intro01:00 Convergence and the state of the fiber buildout04:52 Density and overbuilding06:15 Diminishing buildout returns09:45 Data center demand and labor questions11:16 Aerial vs. buried deployment cost concerns13:43 Is bundling actually profitable?18:05 Fiber growth at the expense of wireless20:51 Broadband price compression may signal a coming crisis23:29 What will future buyouts look like?25:38 Episode wrap-upTags: telecom, telecommunications, wireless, prepaid, postpaid, cellular phone, Don Kellogg, Roger Entner, Craig Moffett, convergence, fiber, FWA, cable, Starlink, BEAD, Cox, Charter, rural, buildout, density, data centers, Verizon, AT&T, Fios, bundling, ILEC, T-Mobile, copper, VoIP, buyouts
With the heat of June upon us, the year is half over. So (of course!), you have accomplished half the things you named in your New Year's resolutions (right?) If not, you need more potent Biohacks and lifehacks, which I dispense in this June Biohacking and lifehacking Q&A...4:43 Piracetam Protocol10:44 Objection to the Nutritionally Deficient Diet Guru16:35 Is Limitless becoming a commercially controlled channel?20:08 Nootropics for salsa dancing22:28 Anti-aging for skin?27:54 Coluracetam or fasoracetam for motivation?Read
One of the BIGGEST names in the Biohacking/health/fitness space REFUSED a 90-second collaboration with me because I have less than 100k followers. That's luridly lame, isn't it?The biggest influencer I know is Dr. Hany Demian. He currently has around 20,000 followers and probably wouldn't love being called an "influencer." When I interviewed him on my podcast last year, he had just 400 Instagram followers, but even then, he was vastly and profoundly more influential than the social media stars with five and six-figure followings in the Biohacking/health/personal growth space. Here's why: he operates a cutting-edge regenerative medicine practice that has treated hundreds of thousands of patients - liberating them from daily chronic pain.Read
Nicotinic acid, in its various forms, is the subject of a fairly heated debate over its fantastic properties when it comes to anti-aging, Schizophrenia, alcoholism, and trauma. This vitamin falls under the shadow of Dr. Abram Hoffer, a hotly debated character in the annals of psychiatric history. Conspiracy theories about the pharmaceutical-psychiatric industrial complex abound regarding Dr. Hoffer's ostensibly debunked studies. What's not debated is that he was a quintessential healer and highly committed to the advancement of orthomolecular medicine.I've been taking it for years; it's one of the most affordable anti-aging agents, and I think it's one of the best supplements to include in your daily stack.5:00 Scientific Research5:33 Niacin vs Niacinamide vs Nicotinamide7:13 The Niacin Flush9:16 History11:12 Vs Schizophrenia13:13 Vs Alcoholism16:16 For Trauma Survivors18:32 The B Vitamin from Outer Space?19:12 Antiaging Mechanism21:13 Obesity vs Antiaging23:45 Cognition25:09 Got wifi? Take Niacin28:09 B Vitamins are Mitochondrial Support28:57 Lowering Cholesterol30:01 Vs Anxiety30:49 The Fertility Vitamin37:54 Hunger Causing?40:01 Inositol Hexanicotinate40:37 Picamilon41:53 Food Sources42:46 Sources & Pricing47:08 Dosage and Usage48:42 Side Effects50:26 ConclusionRead Meta-Analysis
In the technocratic dystopia of modernity, things are undeniably grim, and they are getting worse at an accelerating rate.This is not merely an observation for the hopelessly naive normie who still believes the evening news; it is a reality that even the most savvy lifehacker must confront daily. We find ourselves trapped in a pincer movement of economic instability and biological decline. If you are a Millennial or a member of Gen Z (I shall dub thee: Gen Zer), looking at the sordid state of affairs and deliberating between the career options of selling your body on OnlyFans, becoming some specie of online scammer/grifter, or signing up to die in some utterly pointless foreign war, I have a contrarian option for you...For every mentioned here, read: A personal pragmatic solution to the "everything crisis"
Think online scams and shams are easily spotted? Welcome to the current year: AI and deepfakes make deception virtually indistinguishable from reality. Robert Siciliano, a world-class security analyst and strategist, reveals how hyper-realistic AI avatars, synthetic voice overlays, and emotionally manipulative scams are transforming the digital landscape—and why most of us are more vulnerable than ever before.In this eye-opening episode, Robert dives into the biological roots of trust and explains why our innate need to trust leaves us wide open to deception. You'll discover how scammers exploit the human blind spot—our default trust—and learn concrete strategies to recognize red flags, even when appearances feel perfectly convincing. We break down the neuroscience behind gut intuition, body language cues, and the subtle physiological signs that signal danger, plus how AI is enabling highly targeted, scalable scams that can deceive even the smartest among us.02:58 The Nature of Trust and Vulnerability06:08 Understanding Scams in the Digital Age09:03 The Importance of Self-Awareness12:14 Navigating Human Instincts and Deception15:11 The Role of Loneliness in Scams17:52 Real-Life Scam Stories21:01 The Mechanics of Romance Scams45:34 Understanding Scams and Vulnerabilities51:47 The Profile of Scam Victims54:14 Recognizing Risk and Building a Firewall01:02:43 Deception Detection Techniques01:10:28 Personal Stories and Lessons Learned01:13:52 Daily Routines and Personal Growth01:20:37 Actionable Takeaways for ListenersRead
Simon Swords bootstrapped Fundipedia for nearly 20 years before selling to FE fundinfo in May 2025. He started in a garden shed with an Ethernet cable and a VoIP phone, ran three businesses at once for years, and eventually landed clients like HSBC, Barclays, and Legal & General. He negotiated the entire life-changing exit himself with his chairman and a ChatGPT subscription, without a corporate broker.In this episode, Simon and I go deep on what it actually costs to play the long game. We talk about the childhood that wired him to push through anything, why he says he would rather have died than given up, and why he cried the day the deal closed.We also get into why he sought therapy after the business was successful, not during the struggle. And why he thinks once you have the money, you're no longer allowed to be sad.This is a conversation about whether the exit actually sets you free, or whether the real work starts after. If you're playing the long game, this one's for you._______(02:00) Why bootstrapping for 20 years was the making of him(07:31) Cumulative childhood trauma and growing up in Dagenham(11:30) Anxiety as a superpower in business(12:59) "I would have rather died than given up"(15:38) Thinking he was having a heart attack on an onboarding call(18:30) His chairman buying him out for a million pounds(20:12) Waking up with the money and the anxiety still there(21:52) The dragon he was chasing for 30 years(23:30) Why most of his therapy came after success, not during(28:30) Running the exit himself with ChatGPT(32:31) What the cry on closing day was really about(34:56) Why once you have money, you're not allowed to be sad(38:30) The friends who anchor him to reality(42:23) The panic attack that made him stop(45:30) His 2026 plan to fill the space the business used to occupy(48:05) What he's most proud ofShow notes:Find show notes of each episode on ProfitLed.fm. Connect with our host:Follow Melissa on LinkedIn where she shares stories & lessons from her founder journey weekly.Connect with Melissa at melissakwan.com and subscribe to 'your founder next door', Melissa's weekly newsletter on what it's like to build a company without an abundance of resources and friends in high places.Follow @themelissakwan on Instagram and YouTube where she shares short videos of business advice and other truth-bomb sound bites.This podcast was brought to you by eWebinar:Find out how you can turn pre-recorded videos into interactive experiences with chat so you can run your demos, onboarding calls, and training sessions on autopilot, 24/7, without being there. Hop into a demo at eWebinar.com, no salesperson required.
Vernon Crump Arch Enterprise, Inc. is a nationwide IT infrastructure and field services company headquartered in the Atlanta area. Founded in 2009, the company provides technology deployment, maintenance, and support services for organizations across both the public and private sectors. Its core offerings include network cabling and infrastructure installation, telecommunications and VoIP solutions, network […]
We answer the May Biohacking and lifehacking questions in this podcast. And I share some philosophical thoughts on the contraction of freedoms due to the global pandemic and explain why personal and interpersonal freedom matter more than political freedom in living a good life.6:00 A funny story about tyranny...18:20 Personal and interpersonal freedom is FALSE?23:54 Low-risk Nootropics and Dual N-Back33:00 Hack forgetting with SuperMemo39:19 Is it safe to drive a car on smart drugs?Read
In this special episode of the Independent Dealer Podcast, recorded live on location at Buy Here Pay Here United 2026, Jeff Watson and Luke Godwin flip the script with a first-of-its-kind vendor panel. Instead of the traditional dealer open forum, six of the industry's top service providers take the stage to share what they see from their side of the glass — the blind spots, pain points, and opportunities that dealers are missing right now. Featuring Steve Levine (Ignite Dealer Compliance Group), Mike Downey (Auto Master Systems), Bill Neylan (Tax Max), Jason Gosnell (Buckeye Risk Services), Ariad Sommer (Ituran USA), and Terry MacCauley (Big Time Advertising), this panel pulls back the curtain on AI, automation, compliance, disaster planning, parts sourcing, and where the BHPH industry is headed next.What You'll Learn:-Why AI in your dealership can be a compliance time bomb — and why every store needs a written AI policy-How dealers are "doing more with less" using data warehouses (BigQuery, Snowflake) instead of dumping PII into ChatGPT-The heated debate over AI replacing employees — and why some 40-year dealers refuse to use it at all-Why most dealers have NO contingency plan to operate when an ice storm, hurricane, or outage shuts the doors during tax season-The backup systems every dealer needs: power, internet (Starlink), VOIP phones, and remote-ready staff-How starter interrupt and GPS integration can collect a late payment automatically — without you ever picking up the phone-Why you're probably paying for features your current vendors already offer but never turned on-How automotive recyclers became the "Amazon fulfillment center" of parts — and how it's lowering recon costs-The massive shift in search: customers now treat Google like ChatGPT, and organic traffic is down 20–30%-How to get your dealership to show up in AI Overviews (and why the top 10% of your website is everything)-What vendors wish dealers would do: communicate your pain points, stop ghosting, and never cancel over cost alone-Where six industry insiders see Buy Here Pay Here heading over the next 10 yearsIf you're a buy here pay here or independent dealer trying to navigate AI, automation, compliance, and an industry that's changing faster than ever, this vendor panel is packed with insider perspective you won't hear anywhere else. These are the people who touch hundreds of dealers every month — and they're telling you exactly what's working, what's coming, and what's quietly costing you money.Support the businesses that support the podcast:Buckeye Risk Services - Reinsurance and wealth strategies for independent dealers. https://theindependentdealer.com/buckeyeBlytz - BHPH payment processing with fast funding and text-to-pay. https://theindependentdealer.com/blytzpayIturan GPS - Asset protection and customer management for BHPH and retail dealers. https://theindependentdealer.com/ituranFollow & Connect:Website: www.theindependentdealer.comFacebook Group: @independentautogroupLuke Godwin: @lukegodwinJeff Watson: /sendtojeffwLike, subscribe, and share this with a dealer who needs to hear it.
Refurbished VoIP gear can cut costs by thirty to fifty percent — but the savings come with real trade-offs. This episode breaks down the hidden benefits, quality pitfalls, and the firmware risks IT managers often miss. To learn more, visit https://telecomdepotdirect.com/ Telecom Depot Direct City: Montréal Address: 9315 Route Transcanadienne Website: https://telecomdepotdirect.com/
In this review, I'll honestly discuss the pros vs cons of the two HeartMath products, share how I saved nearly 50% on both mindfulness-enhancing devices, compare them to other Biohacking tech I've used, and summarize the state-of-the-art science and studies done evaluating Heartmath's HRV technology.The Inner Balance Sensor is an innovative self-monitoring and heart rate variability training system for Android and iOS. It gives you the opportunity to self-experiment; run HRV tests to see how different things affect your autonomic nervous system's well-being.The emWave is a subtly pleasant and mindful technology; the rising and falling light bar on it is sort of mesmerizing.As I've written about elsewhere, you'll be a lot more disciplined in your personal growth endeavors if you spend money on them. I pay for a gym membership because then I know I'll go. For the same reason, I purchased both Heartmath devices.Access Heart Hacks Library
In this episode, Jason Cass interviews Patrick Murakami, a forward-thinking insurance agency owner, about his journey from corporate to entrepreneurship, innovative marketing strategies, and the future of AI in the insurance industry. They explore how to leverage social media, AI tools like Claude and ChatGPT, and build scalable, sellable agencies. Key Topics: Patrick's decade at Progressive and pitching VoIP technology to corporate The USAA phone call that pushed Patrick to go independent Growing a $5 million agency on $260 in total ad spend through Facebook Why introducing clients to custom GPTs is still an uphill battle AEO and GEO: how AI searchability differs from traditional SEO Backlink networks and AI-searchable directories as a ranking strategy Using AI to build SOPs as the smartest entry point for most agents Why SOPs directly affect agency valuation and exit readiness Targeting the military PCS market and expanding to 25 states Patrick's book The Human Advantage and building the trust stack alongside the tech stack Reach out to: Patrick Murakami Jason Cass Visit Website: NexAgency Claude AI Obsidian Note-taking App Agency Intelligence Manual Agency Intelligence Produced by PodSquad.fm
Henry Park is the Co-founder and CEO of Pandoblox, a Platform-as-a-Service company unifying data, IT & security to make mid-market companies AI-ready. A serial tech entrepreneur with over 20 years of experience, he has navigated major shifts like VoIP, cloud, and blockchain. He is also the Founder of Guerilla Community Movement, a nonprofit supporting at-risk youth through mentorship and rite of passage programs. Henry holds a degree in economics from UC Irvine, with a background in psychology, and an executive MBA from Tuck University. In this episode… Sometimes the most important question about AI is not what it can do, but what it should never replace. As businesses race to automate decisions, workflows, and data operations, how do leaders keep human wisdom at the center? For Henry Park, the answer starts with building AI around people, not the other way around. He explains that his journey led him to build solutions focused on outcomes, not just tools, introducing a "service as software" model that removes complexity for growing businesses. He highlights how listening closely to customers and adapting through major tech shifts enabled long-term relevance. This approach helps companies leverage data and AI without heavy internal resources. He also emphasizes the role of mentorship in shaping both individuals and organizations, creating ripple effects beyond business. In this episode of the Inspired Insider Podcast, host Dr. Jeremy Weisz sits down with Henry Park, Co-founder and CEO of Pandoblox, to discuss human-centered AI for mid-market growth. They explore how to adapt to tech shifts, solve mid-market SaaS challenges, and build outcome-driven platforms. Henry also shares insights on mentorship, leadership, and creating impact beyond business.
تواصل معانا وشاركنا افكاركتخيل أن أفضل درجاتك لا تنقذك في أول يوم داخل بيئة جديدة، وأن المشكلة ليست في “الذكاء” بل في التواصل والتصرف وفهم قواعد اللعبة. من هنا نبدأ حكاية تتحول بسرعة إلى دليل عملي: كيف نبني خطة من الصفر للوصول إلى منحة قوية، وكيف نحول الأنشطة والمهارات الناعمة من “حاجات جانبية” إلى سلاح مهني يفتح فرصاً حقيقية في سوق العمل. نحكي معكم عن صدمة الثقافة، ضغط الاختيارات، ثم عن التخطيط: اختبارات لغة، مقابلات، التزام طويل النفس، وأنشطة تصقل الشخصية مثل العروض، القيادة، والعمل الجماعي. بعدها ندخل عالم الشغل الحقيقي: السيرة الذاتية، مقابلات التوظيف، التدريب العملي، وأول وظيفة تقنية في VOIP، ثم التحول إلى التدريب كمسار بحد ذاته. نتكلم أيضاً عن ريادة الأعمال بطريقة واقعية: لماذا نفكر في تأسيس شركة، كيف تبني شراكات مثل شراكات سيسكو، وكيف تتعامل مع إدارة التدفق النقدي والمشاريع والمخاطر ونقطة الفشل الواحدة. إذا كنت مهتماً بريادة الأعمال التقنية، إدارة المشاريع، أو تطوير المسار المهني، ستجد تفاصيل قابلة للتطبيق وليست تنظيراً. ثم نرفع السقف إلى الذكاء الاصطناعي: لماذا يختلف عن الأتمتة التقليدية، وما معنى أن “يفكر” عبر الاستدلال وربط المعلومات، وكيف تظهر الوكلاء (AI Agents) الذين ينفذون مهاماً كاملة من التقارير إلى التحليلات. نناقش أسئلة حساسة عن الوعي، الذكاء العام (AGI)، الذكاء الفائق (ASI)، مخاطر سوء الاستخدام والأسلحة الذاتية، وتأثير ذلك على وظائف المبتدئين ومعنى الكرامة المرتبطة بالشغل. إذا أعجبتك الحلقة اشترك، شاركها مع صديق، واترك تقييماً يخلينا نوصل لناس أكثر.Support the showاستمتع بتجربة سماع بودكاست فريدة من خلال ابليكشن بزنس بالعربي واستفيد من محتوى اضافي وحصري في البزنس وتطوير ذات حمل تطبيق من بزنس بالعربي من خلال الرابط: https://m.mtrbio.com/BBA-Applicationرعاة بودكاست بزنس بالعربي:
A few thoughts on the emWave, a screen-LESS piece of mindfulness tech for mood and energy, that I've had an on-again/off-again relationship with.Access Heart Hacks Library
The DAEMON Tools website was hit in a targeted supply chain attack, Australia gets its own CSRB, the US arrests a wanted VOIP server hacker after 17 years, and Oracle switches to monthly security updates. Show notes Risky Bulletin: Extremely targeted supply chain attack hits DAEMON Tools
In this podcast, I hope to share some much-needed optimism with you - I explain in an epic rant, why I'm white-pilled about the future. I address questions ranging from stem cell injections and skincare hacks to epigenetic anti-aging supplements and how to deal with a “blowzy” wife.9:52 Why I'm "white-pilled" about the future32:33 Placental stem cell injections for lady biohackers?39:09 Is Nicotine USP solution caustic for the gut and throat?43:23 Epigenetic anti-aging stack51:02 Does MCT oil cure hangovers?54:24 Are all women like this? How to deal with a “blowzy” wifeRead
A military funeral, the collapse of POTS landlines, and a forced return to RF exposure. I share real-world EMF experiences, VOIP challenges, Total Shield testing, and what “effective terrain” means for reducing synthetic electromagnetic exposure. Support the showContinue the journey with the EMF Remedy Premium Podcast, with over 110 episodes and counting! Keith Cutter is President of EMF Remedy LLChttps://www.emfremedy.com/YouTube Channel: https://www.youtube.com/channel/UCp8jc5qb0kzFhMs4vtgmNlgKeith's SubstackThe EMF Remedy Podcast is a production of EMF Remedy LLC
Paul Tarantino is the CEO of Byte Federal, one of the largest Bitcoin ATM networks in the country. Eighteen months ago on this show he told us Bitcoin wins by default. That Bitcoin is the last currency standing. That AI-generated fraud would break the credit-based payment system. He was right on all three. Now legislators across the country are coming for Bitcoin ATMs and framing it as consumer protection. Paul has spent three years building the most comprehensive data-driven defense of this industry anyone has produced. He's here to show you what's actually going on. If you use a Bitcoin ATM — or know someone who does — this is the conversation to send them. We discuss: Why the FCC has collected $6,790 of $208 million in VoIP fraud fines — and why Bitcoin ATMs are being scapegoated The regulatory asymmetry nobody is talking about — 98.8% of ATM transactions are legitimate Why banning Bitcoin ATMs is a wealth transfer from the 24.6 million unbanked Americans who use them The exit door Wall Street is trying to close before you walk through it Subscribe so you never miss an episode. ━━━━━━━━━━━━━
The relentless seeker of wisdom and knowledge is sometimes rewarded with a "Satori experience" - a powerfully transformative moment of TOTAL spiritual clarity about your life and what you are in the world to do. In one of the few epiphany moments of my life, I knew how to align my strengths with my mission in life - which is to give individuals the means to reclaim their divine right to free will. That's my mission, and in that instant, I knew how to take it to the next level by combining my strengths to offer something truly unique to a small number of very special people - to you perhaps!But first I wanted to tell you about January 6th, THE most MIND-BLOWING day of my life as a Biohacker...Everything about the Anakainōsis program and book can be found here
This active thyroid hormone supplement is turning heads in the bodybuilding and fitness world as it superpowers metabolism and accelerates fat loss.The major difference between a Corolla and a Corvette is that the Corvette consumes fuel faster and produces much more power. No matter how much gas you put in the Corolla, it won't go any faster. As an athlete, a bodybuilder, an entrepreneur, a professional, or just a health-conscious person, would you rather be more like a Corolla or a Corvette? If it's the latter, T2 will empower your metabolism for peak performance.2:46 Increases Metabolism4:50 Fat Loss6:13 Prevents Insulin Resistance8:47 Thyroid Support11:14 Skin Hack12:10 Energizing Nootropic14:00 Mitochondrial Support15:00 Cancer Preventive16:20 Promotes Healthy Libido16:45 Risks19:35 SourcesRead Thyronine Meta-Analysis
By Doug Green “We're answering your problem in three to five hours with one of our techs.” At the Channel Partners Conference and MSP Summit, I spoke with Amit Wissotzky of Xorcom about the company's positioning in an increasingly crowded VoIP and communications market. Xorcom, an Israel-based company, delivers a broad range of telephony solutions including VoIP systems, PBXs, and gateways. The company focuses on providing the core infrastructure businesses need to keep communications running reliably, whether for internal collaboration or customer engagement. What stands out in this conversation is Xorcom's commitment to flexibility. Wissotzky emphasized that while the market has largely shifted toward cloud, there remains real demand for hybrid environments. Xorcom supports both cloud and on-premises deployments, giving partners and customers the ability to tailor solutions based on operational needs, regulatory requirements, or legacy infrastructure. That hybrid approach reflects a practical reality in the channel: not every customer is ready—or able—to move entirely to the cloud. By supporting multiple deployment models, Xorcom positions itself as a solution provider that meets customers where they are. But the more distinctive differentiator may be service. In a market dominated by large vendors and ticket-based support systems, Wissotzky pointed to responsiveness as a key advantage. Rather than long wait times and impersonal escalation processes, Xorcom offers direct access to technical support, with response times measured in hours, not days. For partners, that level of engagement can translate into faster issue resolution, improved customer satisfaction, and ultimately stronger long-term relationships. It also aligns with a broader trend in the channel, where service quality is increasingly becoming as important as product capability. As the VoIP market continues to mature, the combination of hybrid flexibility and high-touch support gives Xorcom a clear story to tell: not just technology, but a service model designed to keep business communications working when it matters most. Learn more at: https://www.xorcom.com/
AudioCodes at Channel Partners: From Voice Infrastructure to Cloud Integration Platform, Podcast By Doug Green “We're not focused on one platform—we're focused on integration and flexibility across all of them.” At the Channel Partners Conference in Las Vegas, I caught up with Paul Hunsucker and Mitch Hirschkowitz of AudioCodes to talk about how the company has evolved—and where the opportunity lies for channel partners today. AudioCodes is one of those companies that nearly everyone in telecom recognizes, but its identity has shifted significantly over time. What began more than 30 years ago in the early days of VoIP—building media gateways, session border controllers (SBCs), and voice infrastructure—has now evolved into something much broader. Today, AudioCodes positions itself as a SaaS platform company focused on managing and integrating UCaaS and CCaaS environments. Rather than competing as a single-platform provider, the company is leaning into a multi-platform strategy—certified across ecosystems like Microsoft, Cisco, and Zoom—giving customers and partners flexibility in how they build and manage communications environments. That shift reflects a larger industry trend. Enterprises are no longer standardizing on a single vendor. Instead, they are assembling communications stacks that span multiple platforms, carriers, and applications. The challenge—and opportunity—for partners is making those environments work seamlessly. AudioCodes is targeting that exact problem. The company's platform approach allows partners to deliver integrated solutions while still giving customers the freedom to choose their preferred UCaaS or CCaaS provider. It also enables enterprises to retain elements of control they previously had in on-prem environments—such as managing SBCs or bringing their own carrier—while benefiting from the scalability of the cloud. For MSPs and channel partners, this creates a clear path forward. Rather than selling a single solution, the opportunity is to become the integrator—the trusted advisor who can stitch together platforms, ensure interoperability, and deliver a consistent user experience. Visit www.audiocodes.com
Grant Goodstein isn't a dentist — and that might be exactly why this episode is so refreshing. An American tech exec turned practice owner, Grant moved to London for love (a Hannah Montana-inspired trip to LA, a dating app, and a last-minute Vegas concert, if you can believe it) and ended up buying a mixed NHS practice in Fulham with his wife, Leah. What follows is a masterclass in what happens when someone with zero clinical background but serious business chops walks into a neighbourhood dental practice and starts asking, "What do patients actually want?" From GBT machines and AI phone systems to living wage accreditation and obsessing over Wi-Fi signal strength in the toilet, Grant's approach is equal parts Silicon Valley hustle and genuine community spirit.In This Episode00:01:00 – Meeting Leah: dating apps, Hannah Montana and a spontaneous trip to Vegas00:06:15 – London vs Los Angeles00:08:25 – Growing up sports-obsessed and working for Michigan basketball00:13:10 – Coaching rituals and building team enthusiasm00:15:25 – Buying the practice: staff turnover, evolution vs revolution00:19:35 – Practice valuations then and now00:22:05 – Listening to patients and expanding hygiene00:26:10 – Running a mixed practice: the case for keeping NHS00:32:20 – Growing Invisalign from 20 to 100 cases a year00:34:10 – Genuine interest, patient conversations and the "daughter test"00:36:10 – The search for the right practice00:41:20 – Nervous patients and the patient experience00:43:35 – Investing in GBT and premium hygiene00:49:40 – Learning when and how to say no00:55:25 – Tech stack: CareStack, VoIP, AI transcription and remote hiring01:02:45 – Reception as a revenue driver01:06:25 – Training, role plays and AI for SOPs01:09:20 – High-performing teams: sports analogies in practice01:11:30 – Blackbox thinking01:15:20 – Refurb lessons and driving urgency01:18:50 – Finding purpose after tech burnout01:21:15 – Favourite business books01:24:50 – Fantasy dinner party01:31:15 – Leah's fearless flyer course and treating nervous patientsAbout Grant Goodstein Grant Goodstein is the managing director of Pearly Whites dental practice in Fulham, London, which he co-owns with his wife, dentist Leah Goodstein. A University of Michigan economics graduate, Grant previously worked in tech — including a stint at Twitter — before moving to the UK and channelling his business background into practice ownership.
Season 5, Episode 14: The Phone Call Is the LeadIn this episode of the Pest Control Marketing Domination Podcast, Casey Lewis breaks down one of the most overlooked growth tools in the pest control industry: your telephone system.A lot of pest control companies spend money on websites, SEO, Google Ads, Local Services Ads, and reviews, but still lose good leads because the phone is not answered quickly, routed properly, or backed up the right way. When a homeowner or business owner has a pest problem, speed matters. The company that answers first and handles the call well often wins the sale.This episode covers the importance of speed to lead, why every pest control business needs a clear process for answering and transferring calls, and how to make sure callers get to the right person fast. Casey also discusses the difference between using a simple cell phone, a traditional office line, and more advanced VOIP systems such as RingCentral, GoTo Connect, Comcast Business Voice, Voice for Pest, and other modern phone solutions. He also explains why owning and controlling your business phone numbers is critical so you do not create unnecessary headaches later when it is time to port numbers or switch providers.A major focus of this episode is HighLevel's phone system and IVR capabilities, including how HighLevel can use Twilio-based infrastructure and LeadConnector phone tools to manage inbound calls, routing, transfers, voicemail, and AI-powered overflow. Casey also explains the role of AI receptionists and why AI works best as an overflow, after-hours, weekend, and holiday backup, not as a replacement for a great live voice when a real customer needs help now.If you want to improve conversions, reduce missed opportunities, and build a better customer experience, this episode will help you think through the right structure for your phone system and your front-end communication process.Connect with Casey Lewis / Rhino Pest Control MarketingWebsite: https://rhinopestcontrolmarketing.com/Apple Podcasts: https://podcasts.apple.com/us/podcast/pest-control-marketing-domination-podcast/id1636764782Spotify: https://open.spotify.com/show/5MahEvV0KIKHZoq9DDSgIPFacebook: https://www.facebook.com/rhinopestcontrolmarketing/LinkedIn: https://www.linkedin.com/in/caseylewis1/Contact:Casey LewisRhino Pest Control Marketingcasey@rhinopros.com(925) 464-8383
With April showers upon us, I address your Biohacking and Lifehacking questions in this rare livestream Q&A. And we chat with our chipper friend Daniel about Psalm 23 and mental health...5:40 Biohacks for OCD9:50 SKQ1 for Dry Skin14:25 COA-verified Methylene Blue?17:05 Piracetam Dosage20:15 Is Piracetam Hepatotoxic?23:20 Visoluten vs Visomitin for Macular Degeneration27:55 Nootropics Vendors in Australia31:20 Psalm 23 for mental healthRead
Doug Green, Publisher of Technology Reseller News, interviewed Paul Tuttle, Interop Field Applications Engineer, and Dan Marchetto, Vice President of Sales and Marketing at CyberData, to discuss the continued evolution of IP-based endpoints, paging systems, and facility communications in enterprise environments. CyberData has long focused on enabling critical communications through IP-connected devices, including paging systems, intercoms, and notification endpoints. Tuttle explained that many organizations are transitioning from legacy analog infrastructure to IP-based solutions that integrate directly with modern VoIP and unified communications platforms. “We're helping customers move from analog to IP without losing the reliability they depend on,” he said. Marchetto emphasized that paging and facility communications remain essential across industries such as healthcare, education, manufacturing, and public safety. While often overlooked, these systems play a critical role in day-to-day operations and emergency response. As organizations modernize their communications environments, integrating these endpoints into IP networks allows for greater flexibility, scalability, and centralized management. The discussion also highlighted interoperability as a key requirement. CyberData works across a wide range of platforms to ensure its devices function seamlessly within diverse customer environments. This flexibility is especially important for partners and integrators who must deploy solutions that align with existing infrastructure while supporting future growth. Ultimately, Tuttle and Marchetto positioned IP endpoint modernization as both a necessity and an opportunity. As legacy systems are phased out, organizations can enhance reliability, improve safety communications, and enable new capabilities through network-connected devices. For channel partners, this represents a continued area of demand tied to broader digital transformation initiatives. More information about CyberData and its IP endpoint solutions is available at https://www.cyberdata.net/.
“Ultimately, the customer wants one thing: they want the service, they want it to work, and it has to be 100 percent reliable,” says Jake Jacoby, CEO of TELCLOUD. In the latest episode of the TELCLOUD POTS and Shots Podcast Series, Doug Green, Publisher of Technology Reseller News, sits down with Jacoby to explore a critical dimension of copper migration that goes beyond hardware: why the service model matters almost as much as the technology itself. Jacoby begins by framing TELCLOUD's role in the market. As a backend service provider focused entirely on the channel, TELCLOUD does not sell direct. Instead, the company works through trusted advisors—MSPs, telecom agents, IT service firms, and carriers—helping them deliver reliable replacement for legacy copper lines used by alarm panels, security systems, elevators, and other life-safety applications that do not work well over conventional VoIP. While TELCLOUD initially focused on solving the technical side of POTS replacement, Jacoby explains that the company quickly realized that technology alone was not enough. Resellers also needed support with the operational realities of delivering these services at scale: project management, kitting, logistics, field services, financing, monitoring, and ongoing support. That led TELCLOUD to build a flexible model that ranges from wholesale enablement to fully managed white-label service. Some partners handle much of the deployment themselves, while others rely on TELCLOUD to manage the process end to end under the partner's own brand. The goal, Jacoby says, is to meet the reseller where they are—whether they are a telecom expert or an MSP with strong customer trust but little telecom experience. For MSPs in particular, Jacoby makes the case that POTS replacement can still be a fit even if telecom is not their core business. “If you are that trusted advisor and your customer looks to you for guidance, then maybe it's a good fit,” he says. “We can do the rest.” TELCLOUD's white-label approach ensures that the partner retains the customer relationship while TELCLOUD delivers the backend infrastructure and support. The urgency behind this model is growing. As Jacoby notes, carriers are accelerating shutdowns, and in many areas there is simply not enough time or labor capacity to convert all remaining lines once outages begin to hit at scale. That makes proactive planning essential—not only to avoid cost spikes, but to prevent situations where buildings cannot open, elevators cannot operate, or life-safety systems are left waiting in line for replacement service. The episode closes with the Shots segment, where Jacoby introduces Gran Mayan Silver, a triple-distilled blanco tequila presented in a distinctive ceramic bottle. Smooth, clear, and designed for sipping, it continues the series' tradition of pairing serious infrastructure conversations with a lighter finish. For more information, visit https://www.telcloud.com/ or call 844-900-2270.
Codex Immortalis Aspirantis is a Latin phrase that means: "The Code of the Aspirational Immortal." You can think of it as a Biohacker twist on a phrase and concept I love, "noblesse oblige" - the obligation of nobility. The idea that privilege entails a great and weighty responsibility. Responsibility to edify not just yourself but society - edification that humanity desperately needs to survive the next couple of centuries.Aligned with this mission is Dr. Jeffrey Gladden, a board-certified cardiologist and longevity pioneer who has dedicated his career to cracking the code of age reversal, moving beyond mere 'healthcare' into the realm of architectural human performance. I interviewed him about his new book, 100 Is the New 30, and his work at Gladden Longevity, a boutique anti-aging clinic that is very much on the cutting edge of applied Biohacking.2:57 Hypothetical moral dilemma demanding the CODEX IMMORTALIS ASPIRANTIS ("The Code of the Aspirational Immortal")12:11 Longevity vs the infertility crisis16:30 100 Is the New 30?21:08 Which longevity tool best boosts brainpower25:03 Sex hacks for longevity34:04 Damn good argument for monogamy36:19 Mindset tool for "shadow work"42:39 Brain Frequency™45:02 Cancer screening and prevention52:04 Aging is exponential55:22 "Biological age" is (often) BS58:09 Dr. Gladden's personal longevity stack01:04:20 "All of life comes down to optimizing the nervous system"01:08:09 "We are the luckiest generation of all time"Read
You've been sold sweet lies by the mainstream personal growth pop culture. That you should “just be yourself.” That you should “go with the flow” of life more. That you can “manifest” the life you want via positive thinking. That you should “be kind to yourself” no matter what. That obsessive self-improvement feeds an inherent psychological defect somewhere in the murky depths of your being. That you should do less to get what you want. These lies are comforting, and perhaps they work for some people. But not for me, and they probably won't help you. You must lifehack relentlessly. You need the underground, unconventional, barely legal, ride-the-ethical-edge shortcuts to what you want. If you're not occasionally called a “control freak,” you're underestimating the amount of agency you need to bring to bear in life. And when you're called that, just do what I do: smirk.You need to bring sharper tools to the project of architecting a beautiful life.3:17 Who this book is for5:40 Not your typical self-help book6:34 About the third edition9:27 Getting the most out of this book12:56 About the audio book13:47 Feel free to share this book15:20 Frequently asked questions21:49 Why do you now wear an eyepatch?29:01 Silly story: How I became cross eyedEverything mentioned here
As Biohackers, we are perpetually on the hunt for the "thrust"--that elusive, boundless well of energy and motivation required to kick ass through the day. We obsess over stimulatory molecules, the latest Racetams, and those "limitless" compounds that promise to keep our cognitive engines revving. But any seasoned practitioner of the art of human optimization knows that this high-octane lifestyle requires a counterbalance.If you aren't prioritizing the quality of your downtime, you are effectively redlining your engine without ever changing the oil. I've recently been experimenting with a specific stack of anxiolytic sleep supplements and biohacking tech that has resulted in some seriously solid, restorative slumber. It's time we acknowledge a fundamental truth often ignored by the "hustle culture" mainstream: Sleep is, in itself, a potent Nootropic.Read more
Business phone hardware can be expensive, but refurbished VoIP phones offer a reliable, cost-effective alternative. Here's what to look for and how to make the switch work for your organization. Go to https://telecomdepotdirect.com/ for more information. Telecom Depot Direct City: Montréal Address: 9315 Route Transcanadienne Website: https://telecomdepotdirect.com/ Phone: +1 514 360 1809 Email: info@telecomdepotdirect.com
Guests: Kaleigh Fincham, Director of Events, Top of Virginia Regional Chamber of Commerce | Leslie Hicks, President & Founder, Cardinal Technology Solutions Episode Summary Janet tallks with Kaleigh and Leslie about the Top of Virginia Regional Chamber's annual Charity Golf Classic — and the conversation takes a fun detour into the world of business IT along the way. Event Details: TVRC Charity Golf Classic
Let's dispense with the stereotypes first. After the collapse of the Soviet Union, Russian businessmen had a well-deserved reputation for shady dealings. I wouldn't blame anyone for being a little skeptical of buying Nootropics or anti-aging medicines from a Russian source. But that was 30 years ago; times have changed, and now, frankly, you should be skeptical of everyone. Government regulating agencies like the FDA are hopelessly corrupt and captured by big pharma, which is probably sponsoring your family doctor's next luxurious vacation. The internet is a double-edged sword when it comes to your health; Amazon sells "health" supplements tainted with catastrophic amounts of toxic heavy metals, but the internet also gives you an unparalleled ability to sniff out the scams and figure out what actually works.Read Comparison
In the world of DayZ, your most powerful tool isn't always the rifle on your back—it's the voice in your headset. This week, Andy and Dave explore the fascinating and often lethal world of in-game communication. We discuss how your choice of words can literally mean the difference between a trip to the coast or a new alliance, and why "No Mic, No Life" is a rule most veterans live by.We dive into the tactical side of VOIP, including using your voice as a "shield" to talk your way out of impossible standoffs or using it as a "weapon" to create auditory cover. We break down the "psyop" of using chatter to mask the sound of your footsteps or that tell-tale click of a grenade pin, and how to read the inflection of another player to tell if they are truly friendly or just waiting for you to open your inventory.From the unique social experiments that only happen in Chernarus to the high-stakes bluffs that can turn a squad of four away from your door, we cover why voice communication is the ultimate survival mechanic.Welcome to the essential channel for all things DayZ! We create content for anyone who loves the hardcore survival game, from fresh spawn newbies looking for a DayZ beginner guide to veteran players hungry for high-tier PVP, base building strategy, and insightful DayZ news and discussions on our DayZ podcast.Our two content pillars:
There's a trite piece of advice that every man has heard a thousand times, and is bored of hearing: Choose a woman for her character, NOT her beauty.And I won't repeat that advice; I contend that the savvy seducer can get both virtue and beauty in one package. That's what I did, and I wrote a 500-page book about how to make that magic happen. Recently, I finished a book that makes an almost comically perfect companion to mine: "Venus Fly Trap" — the memoir of a man who seduced the enduring affections of a succubus from the ninth circle of hell. I'm speaking metaphorically. Just barely.I'm joined by Stephen Paul Edwards, who has a PhD in Spiritual Counseling and 20+ years working alongside leaders like Anthony Robbins, Robert Kiyosaki, and Dean Graziosi. Stephen brings an experiential lens to personal growth, and he's the author of "Venus Fly Trap."3:52 Why do elite men have "low standards?"8:25 Geographic deregulation of the sexual marketplace10:55 Mental health & self-sabotage12:47 Master teachers21:30 Where boundaries and compromise fail28:00 Tactical and practical: Seduction, good game, and boundaries result in tranquility 35:35 About Venus Fly Trap39:20 Character is revealed early in a relationship45:48 Toxic relationships52:51 Abundance mindset: what it costs you and how to hack it58:23 Timeline therapy1:00:00 How successful men waste their sexual market value01:06:57 Age differences in relationships01:15:41 Tough love: This was a regrettable relationship01:21:51 Venus Fly Trap - NOT relationship adviceRead
Over the past decade, I've followed a handful of podcasters and public thinkers whose work genuinely shaped me...They sharpened my thinking.They introduced tools I implemented.They accelerated my personal growth.But something has changed. I'll see a new episode drop. I'll click. I'll listen. And by the end, nothing new; just remixing, repackaging, and reiteration. I'm tremendously tempted to start internet drama by calling out a few of them, but I'm genuinely grateful to them, so instead I'll try to surmise why this is happening...Read
I had experimented with Noopept on its own as a smart drug in the past and had honestly been a bit underwhelmed by it. It's back on my radar - since I started experimenting with some genuine Russian Noopept from Moscow. I dived back in and evaluated recent research from both institutions and (debatably more importantly) the Biohacker community...2:47 Is Noopept a Racetam?3:35 Dosage5:46 Cycling6:41 Noopept's Crucial Cofactor8:25 Scientific Research9:39 The Moscow Study11:38 Vs Piracetam12:55 Excitatory Psychostimulatory Effect14:39 Cognitive Enhancer16:00 Memory Enhancement19:32 Anxiolytic21:48 Verbal Smart Drug22:40 Lucidifying Effect23:40 Alzheimer's24:30 Depression?26:16 Neuroprotective27:15 Sleep28:24 A Nootropic Value29:50 Convenience30:35 Powder vs Pills vs Stacks33:13 History33:59 Mechanism of Action35:15 More Cofactors39:15 Experiential39:50 Usage40:45 Taste and Aesthetics41:03 Legality41:55 Side Effects42:46 Risk Grade43:55 ConclusionRead Meta-Analysis
With Dr. Aleksandra Gajer, a doctor on the cutting edge of functional medicine, I tackle the topic of trauma work: tools, tactics, triumphs, and traps. Reclaim agency, health, and happiness by eight foundational lifestyle pillars, which we'll get into in this wide-ranging discussion of the science of health and the art of transformation...1:50 Trauma resolution: tools, tactics, triumphs, and traps12:53 A sad story with a happy ending18:17 Methylene Blue - a "trauma hack?"19:36 Epigenetic mindset transformation meditation22:06 Why your identity must have plasticity23:51 Neuroinflammation AKA "Cellular fear"29:45 How genes impact psychology and recovery33:00 Addiction - what the mainstream gets WRONG38:05 The primacy of self-knowledge42:18 The most important mindset shift for weight loss57:23 Peptides: GLP1s, Retatrutide, Selank & Semax01:11:41 Polish health hacks01:13:42:19 About The Gayer PracticeRead
Is beauty vain, or is beauty, instead, a philosophical treasure that refracts the potency of our inner life force? Is physical beauty something we've programmed to respond to by the 5000 ads a day? Is the obsession with one's own physical beauty a sign of a deeply corrupt soul? If all you have to offer is that which you did not earn, you'll be terrified to lose it. Is the lustful obsession with physical beauty the way of what appears to be a man, but is really an animal? OR is physical beauty a gift from the divine (or evolution if you prefer)? A reward for when we draw nearer to the most metaphorically divine act, that of creating new life in our own image.These are the most pragmatic of philosophical questions. I discuss them with François Vix, who has dedicated the past two decades to advancing health through scientific breakthroughs in the beauty and wellness space. Most notably, he pioneered the use of a stable, bioactive form of SuperOxide Dismutase (SOD), bringing GliSODin to more than 50 countries.I've trialed their two products: GliSODin Anti-Aging and VSOD. These are more than just beauty products, with over 20 clinical trials backing SOD's effect on health and longevity, it may be one of the keys for aspirational beautiful immortals.4:10 Can the pursuit of beauty be virtuous?7:00 The philosophical case for beauty10:33 The science behind SuperOxide Dismutase (SOD)21:44 What is Bioactive SOD-Gliadin Complex?23:27 Origin of Melon-extracted SOD26:45 GliSODin multiplies the effect of mainstream "beauty supplements"29:15 Science: SOD vs free radicals31:31 Effects of GliSODin34:07 Biohacker review of GliSODin35:47 DNA protection - THIS really matters 42:18 GliSODin Anti-Aging vs VSOD44:36 UV Protection - "sunscreen from within?"48:50 GliSODin - Safe for nursing or pregnant mothers?52:22 When to expect results from GliSODin?56:21 Lifestyle cofactors for empowering SOD01:00:47 SOD Nutrient cofactors01:03:31 Cycling SOD supplements?01:07:18 François's personal health practices01:11:15 Entrepreneurship advice01:15:57 Virtue is downstream from investment in healthRead
We answer the following Biohacking and lifehacking questions in this February Q&A podcast...10:17 My connection to the moon landing (conspiracy?)23:14 Is Maca an athletic performance enhancer?32:45 Is Flmodafinil safe?35:49 Is red krill fish oil better than Omega-3 EPA/DHA oil?40:51 Negative side effects of Noopept reported on Reddit?50:36 Is Kratom an opioid?54:29 Do Racetams help with bipolar mania?58:17 A streamlined way to write a book - nonfiction that doesn't suck?Read
We answer the following Biohacking and lifehacking questions in this Q&A podcast...11:30 How to overcome vibrator addiction?19:28 Alternatives to 5-HTP for depression?33:43 What is the best combination of brain supplements?36:52 Alternatives to Resveratrol?39:35 Phenylalanine for bipolar depression?43:06 Is a large Choline dose the same as a smaller Alpha-GPC dose?46:07 Does N-Acetyl Cysteine treat Phenibut withdrawal?Read
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This week on AwesomeCast 768, Sorg, Dudders, and Podnar dig into the tech and culture behind the headlines: Apple Podcasts bringing video, Olympics drone chase-cam production, and the real-world challenges of taking a smartphone on a lunar mission. Plus: Sorg's time with Riot's 2XKO, Dudders' 6-in-1 air safety monitor, and a wave of Nintendo cuteness with Hatchin' Yoshi and the Mario Wonder Talking Flower. We also share an EFF privacy self-check with Cover Your Tracks, and a surprisingly useful event tool: StageCue for managing video playback on venue screens. 
https://youtu.be/J8WjPA_Fc7khttps://odysee.com/@NaomiBrockwell:4/Cell-vs-voip:9I just recently went to a website to set up a new account, and it wouldn't let me proceed without giving them a cell number. Not a VoIP number, it demanded a real cell number, associated with a SIM. I actually don't have one, because I don't have a SIM in my phone. On top of that, there are many reasons why someone might not want to hand out their cell number to everyone. What should someone do in a situation like this? In this video I'll explain what you can do if someone asks for your cell number, and you don't want to give it to them. We'll talk about VoIP alternatives, and different methods for keeping your data protected.00:00 Actually, I do not have a cell number01:14 Activity Linking02:26 Location Tracking03:37 No Working Number Tactic04:45 VoIP Tactic06:12 Cell Number Rental Tactic07:39 Pre-Paid SIM Tactic08:16 Why Providers Block VoIP10:57 The Cell to VoIP Trick12:58 Dispense with the FormalitiesStop handing out your real cell number by default. Use the alternatives when you can. Make minimal disclosure the norm. Small changes like this reduce your exposure, and they remind companies that access to you isn't a right. It's something you get to choose.How to Port Your Existing Number to VoIP Tutorial: https://www.youtube.com/watch?v=HYNZKQZEHoUWhy I Don't Have a SIM in my Phone: https://www.youtube.com/watch?v=RyirQOCUUK8Brought to you by NBTV team members: Lee, Derek, Will, and Naomi.NBTV is a project of the Ludlow Institute, a 501c3 non profit whose mission is to advance freedom through technology.To support NBTV, visit:https://LudlowInstitute.org/donate(As a 501(c)(3) non profit, all donations are tax-deductible in the USA as permitted by law.)Visit our shop!https://Shop.NBTV.mediaOur eBook "Beginner's Introduction To Privacy:https://amzn.to/3WDSfkuBeware of scammers, I will never give you a phone number or reach out to you with investment advice. I do not give investment advice.Support the show
At ITEXPO / MSP EXPO, Doug Green, Publisher of Technology Reseller News, spoke with Lyle Pratt, CEO of Vida, about the company's latest release: an expanded AI Agent Operating System designed for enterprise scale and built specifically for MSPs and channel partners. Vida provides AI-powered phone agents that integrate directly into existing UCaaS and telecom environments. With native SIP registration, Vida's agents can register back to an MSP's current UCaaS platform and appear just like any other VoIP endpoint. The new release enhances omnichannel capabilities, centralized control, observability, billing integrations, and reseller management—allowing MSPs to deploy, monitor, and monetize AI agents at scale across multiple customers. Pratt emphasized that the platform was architected from a telecom channel background. “We've designed the OS specifically for MSPs,” he said. “We make it extremely easy to roll those out to all your customers using our AI Agent OS.” Vida supports a multi-tier model—partners, resellers, enterprises, and agents—enabling white-label deployments where MSPs retain brand control and pricing authority. The platform also includes built-in billing and reporting capabilities to streamline recurring revenue operations. A key opportunity lies in redirecting call traffic that traditionally flows to third-party call centers or BPOs. Vida's AI phone agents can handle first-tier interactions at approximately 15 cents per minute, enabling MSPs to capture revenue streams that previously bypassed them. “Software is going to begin to eat into the labor market,” Pratt noted. “And that actually is great for MSPs because they sell software solutions—now they can collect those margins for themselves.” As AI continues to reshape communications infrastructure, Vida is positioning its platform as the backbone for next-generation IVRs, auto attendants, and voice-driven automation. With SOC 2 and HIPAA compliance, flexible integrations, and omnichannel automation capabilities across voice, SMS, and email, the company is aiming to simplify AI deployment for MSPs while opening new, high-margin revenue paths. Visit https://vida.io/
At ITEXPO / MSP EXPO in Fort Lauderdale, Doug Green, Publisher of Technology Reseller News, spoke with Corey Moullas, Founder & CTO of EMAK Telecom, about a bold thesis: in the age of generative AI, voice will not be a side channel—it will be central to how businesses communicate and brand. EMAK Telecom, a VoIP and UCaaS provider founded a decade ago, built its own platform from the ground up with a focus on improving internal workflows and elevating the caller experience. Moullas emphasized that for EMAK, voice has always been about more than dial tone. “What can we do to make the caller experience amazing?” he said, describing a decade-long commitment to refining how customers interact with businesses through voice channels. Now, with the rise of generative AI and voice-to-voice agents, EMAK is integrating advanced AI capabilities directly into its telecom stack. While much of the industry conversation around AI centers on chat interfaces and automation dashboards, Moullas argues that the real transformation will occur in human conversation. “Voice is a very comfortable channel for a lot of people,” he noted. “Humans have a voice. We use it to communicate. It's not going away.” AI-powered voice agents, when implemented responsibly, can dramatically accelerate problem resolution, enrich brand presence, and create more natural customer interactions. Importantly, Moullas acknowledges the industry's legacy frustrations with earlier voice recognition systems. The difference today, he says, is the maturity of AI models capable of delivering empathetic, context-aware responses. “With the new technologies rolling out today, it's actually extraordinary,” he explained. At the same time, he stressed the responsibility that comes with such power. “We have to be very responsible about how we use these tools… they can be used for good or used for evil.” EMAK's internal philosophy—“do the right thing”—guides product decisions and long-term vision. As AI becomes embedded in enterprise communications, EMAK's strategy positions voice not as an afterthought but as the primary interface between humans and technology. In Moullas' view, when AI enables voice interactions that feel seamless and human, businesses will discover new ways to differentiate, connect, and deliver value. Visit https://emak.tech/
Check out host Bidemi Ologunde's new show: The Work Ethic Podcast, available on Spotify and Apple Podcasts.In this episode, host Bidemi Ologunde pulls back the curtain on a fast-growing threat to U.S. remote hiring: applicants who claim they live in the United States, but are actually overseas, using semi-synthetic or fully legitimate personas complete with U.S. VOIP numbers, "real" apartment-complex addresses, credible degrees, and high-engagement LinkedIn profiles.Why are so many suspicious profiles tracing back to Nigeria, India, and Pakistan: is it simply population scale, or are there specific enablers that make these routes more common? What changes when the motive shifts from "get paid in dollars" to something darker—organized crime, state-sponsored access, or even sanctions-evasion tactics modeled after North Korea's fake IT worker playbook? And how might post-2024 policy shifts, including tighter visa and travel restrictions, be reshaping the incentives and tactics behind this trend?Bidemi explores what these schemes mean for insider risk, why traditional background checks can fail in a remote-first world, and what leadership teams should do now to harden hiring pipelines—before the next "perfect candidate" becomes the next breach.Email: bidemiologunde@gmail.comSupport the show
In this episode of the Nifty Thrifty Dentists Podcast, Dr. Glenn Vo sits down with Danielle Kramer, Founder & CEO of The Schedule Squad, to break down why so many dental practices struggle to keep schedules full and how to fix it without burning out your team. Danielle brings over 20 years of real-world dental experience, having worked in nearly every role inside a dental practice. She shares how Schedule Squad helps practices stay connected to patients, reduce front office overload, and keep both doctor and hygiene schedules consistently full. In this episode, you'll learn: Why scheduling is one of the biggest hidden stressors in dental practicesHow staying connected with patients prevents cancellations and gapsTwo simple habits that instantly improve efficiencyWhy asking for internal referrals still mattersHow remote scheduling support helps your team focus on patient care If your team feels overwhelmed or your schedule feels unpredictable, this episode will give you clarity and practical direction.