Methods of delivering voice communications and multimedia over IP networks
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Two questions I get a lot from people who are new to Biohacking and cognitive enhancers are...❓ Which Smart Drugs actually work and have science behind them?❔ Which Nootropic should I get started with?⚡ My answer to both questions is the same: PiracetamIt has a significant body of scientific evidence behind it; over 750 human studies and academic papers have been published about Piracetam on PubMed, with over ten meta-analysis papers in just the past decade.9:51 Scientific Research11:52 Memory Enhancement17:50 Mitochondrial Nootropic19:47 Stroke Recovery20:12 Cognitive Enhancer20:50 Verbal Fluency22:45 Cognitive Decline24:26 Vs Alzheimer's24:53 Mechanism of Action26:42 History27:13 Vs Depression29:50 Sources35:43 Piracetam Non-Responders?37:10 Tolerance37:28 Post-Piracetam Intelligence Deficit43:09 Addiction or Dependence?43:50 Experiential46:47 Featured in Fiction47:21 Dosage & Cofactors49:22 Side Effects & Risks56:23 ConclusionRead Meta-Analysis
Two questions I get a lot from people who are new to Biohacking and cognitive enhancers are...❓ Which Smart Drugs actually work and have science behind them?❔ Which Nootropic should I get started with?⚡ My answer to both questions is the same: PiracetamIt has a significant body of scientific evidence behind it; over 750 human studies and academic papers have been published about Piracetam on PubMed, with over ten meta-analysis papers in just the past decade.9:51 Scientific Research11:52 Memory Enhancement17:50 Mitochondrial Nootropic19:47 Stroke Recovery20:12 Cognitive Enhancer20:50 Verbal Fluency22:45 Cognitive Decline24:26 Vs Alzheimer's24:53 Mechanism of Action26:42 History27:13 Vs Depression29:50 Sources35:43 Piracetam Non-Responders?37:10 Tolerance37:28 Post-Piracetam Intelligence Deficit43:09 Addiction or Dependence?43:50 Experiential46:47 Featured in Fiction47:21 Dosage & Cofactors49:22 Side Effects & Risks56:23 ConclusionRead Meta-Analysis
Mrs. Limitless and I dissect the dire drama of yet another hopelessly naive dude on Reddit, for your expedient edification and enlightenment! He needs to read my book for men, and so do you (probably)...Don't Stick Your Dick in a Blender: How to meet a nice girl instead - from a tantric husband with a better sex life than you!
Richard Sewell, IT Manager, at the Chartered Institute of Housing discusses the organisation's decade-long telephony transformation, from traditional PBX through hosted VoIP to Microsoft Teams with Voca contact centre.• The journey from restrictive on-premises PBX systems to flexible cloud-based solutions• Challenges of hot-desking with legacy systems and how Microsoft Teams solved them• Why user adoption and training matter more than the technical migration itself• Managing contact centre users with Voca's presence controls, analytics, and supervisor dashboards• Lessons learnt about extension numbers, call transfers, and user expectations in Teams• How visibility and reporting encourage accountability in hybrid working environmentsThanks to AudioCodes, this episode's sponsor, for their continued support of Empowering.Cloud.
At the Fall '25 vCon in Washington, D.C., Doug Green, Publisher of Technology Reseller News, spoke with Jon Arnold, Principal of J Arnold & Associates, about why vCon matters, how it fits into the broader AI and communications landscape, and why legal frameworks around compliance and consent are as important as the technology itself. Arnold situates vCon—“virtual conversations”—as a response to a world where interactions are no longer just human-to-human, but also human-to-bot and bot-to-bot, generating vast amounts of conversational data that most organizations are not yet capturing or using effectively. Arnold explains that vCon is not a product but a standard—much like SIP was for VoIP—designed to create an open, interoperable ecosystem for conversational data. By encapsulating both data and metadata from calls, chats, and other interactions into a secure, portable container, vCon can help enterprises manage and analyze conversations across multiple channels, platforms, and use cases. This, he notes, is critical for domains such as UC, customer service, and broader AI-driven applications where structured and unstructured conversational data is becoming a strategic asset. A distinguishing feature of this event, Arnold observes, is the strong presence of legal and policy experts. With AI amplifying both innovation and risk, he underscores the centrality of compliance and consent. Without clear regulatory frameworks and governance, vCon-style capabilities could accelerate a slide toward a “surveillance society,” where every interaction is recorded and tracked without adequate safeguards. Getting lawyers and regulators involved early, Arnold suggests, improves the odds that vCon will scale in a way that balances innovation with consumer protection and trust. On the question of monetization, Arnold draws parallels to the early days of hosted voice and UCaaS: the ecosystem is still forming, a few players are close to real revenue, and many potential use cases are only now being discovered. As with other major technology shifts, he expects some of the most valuable applications to emerge “off-label,” driven by users who find unexpected value once the tools are in their hands. With an open standard, an emerging community, and early traction among sponsors and innovators, Arnold sees strong potential for vCon to become a foundational layer in the next era of AI-enabled communications. To learn more about Jon Arnold's research and analysis, visit https://www.jarnoldassociates.com/.
Join me for a tour of the Limitless lair in Sofia, Bulgaria. It's not the most impressive home office/content creator studio, but I have been relentlessly productive here: two books (180,000 words) written in the past year, along with dozens of articles, podcasts, and videos - written, scripted, recorded, and produced. When I became a father, my working hours decreased while my income increased; of course, that has everything to do with psychological-motivational switches that get thrown when you become a parent, BUT the 17 tools and Biohacker trappings that we'll tour here certainly helped...For every mentioned here, read: Tour of the Limitless Lair
Join me for a tour of the Limitless lair in Sofia, Bulgaria. It's not the most impressive home office/content creator studio, but I have been relentlessly productive here: two books (180,000 words) written in the past year, along with dozens of articles, podcasts, and videos - written, scripted, recorded, and produced. When I became a father, my working hours decreased while my income increased; of course, that has everything to do with psychological-motivational switches that get thrown when you become a parent, BUT the 17 tools and Biohacker trappings that we'll tour here certainly helped...For every mentioned here, read: Tour of the Limitless Lair
Want to buy online without handing over all your personal details? This sketch shows how to use privacy tools so you do not share unnecessary details with every merchant you interact with. Think email aliases, VOIP numbers, PMBs, and masked cards.What you'll learn, through this dramatic reenactment of an experience submitted by an NBTV community member:• How PMBs, aliases, VOIP numbers, and masked cards work together• Why many checkout forms demand more data than a transaction requires00:00 A Doozy of a Story00:21 A Dramatic Reenactment05:29 The Moral of the StoryLet's stop treating a shopping cart like a background check and make minimal disclosure the standard.Link to our privacy explainer series playlist: https://www.youtube.com/playlist?list=PLt3zZ-N423gVst3WSgHXHRQYzgpmUkBUNLinks to privacy tools:Masked Credit Card: https://www.privacy.com/SimpleLogin: https://simplelogin.io/VoIP Phone Numbers: https://www.cloaked.com/Alternative VoIP Phone Numbers: https://anonyome.com/individuals/mysudo/Brought to you by NBTV team members: Lee, Derek Porter, Will Sandoval and Naomi Brockwell, written by Jack RhysiderNBTV is a project of the Ludlow Institute, a 501c3 non profit whose mission is to advance freedom through technology.To support NBTV, visit:https://LudlowInstitute.org/donate(As a 501(c)(3) non profit, all donations are tax-deductible in the USA as permitted by law.)Visit our shop!https://Shop.NBTV.mediaOur eBook "Beginner's Introduction To Privacy:https://amzn.to/3WDSfkuBeware of scammers, I will never give you a phone number or reach out to you with investment advice. I do not give investment advice.Support the show
Want to buy online without handing over all your personal details? This sketch shows how to use privacy tools so you do not share unnecessary details with every merchant you interact with. Think email aliases, VOIP numbers, PMBs, and masked cards.What you'll learn, through this dramatic reenactment of an experience submitted by an NBTV community member:• How PMBs, aliases, VOIP numbers, and masked cards work together• Why many checkout forms demand more data than a transaction requires00:00 A Doozy of a Story00:21 A Dramatic Reenactment05:29 The Moral of the StoryLet's stop treating a shopping cart like a background check and make minimal disclosure the standard.Link to our privacy explainer series playlist: https://www.youtube.com/playlist...Links to privacy tools:Masked Credit Card: https://www.privacy.com/SimpleLogin: https://simplelogin.io/VoIP Phone Numbers: https://www.cloaked.com/Alternative VoIP Phone Numbers: https://anonyome.com/individuals/mysudo/Brought to you by NBTV team members: Lee, Derek Porter, Will Sandoval and Naomi Brockwell, written by Jack RhysiderNBTV is a project of the Ludlow Institute, a 501c3 non profit whose mission is to advance freedom through technology.To support NBTV, visit:Support the show
This month, we had a death in the family. And death can be a mirror - a mirror in which our convenient self-delusions crumble. I believe that we honor the dead by speaking honestly about them, and I've got a few timely musings to share...Read
My whole life, I've been told that the first year of parenthood will be one of the hardest years of one's life. But with almost four months under my belt as a brand new 40-year-old dad, my experience has been very different. Being a parent is easier than I expected.This year, I've managed to write two books, my income has increased while my working hours have decreased, and I manage to work out and make love to my wife a few times a week. This has a lot to do with the productivity hacks I've had in place for years, but it's also due to my stack of health habits and the Nootropics almost constantly flowing in my blood. The obsessive Biohacking and self-care stuff that can seem, perhaps, self-indulgent becomes a 1000% validated when one embarks on the grand adventure of parenthood.And this should have you questioning the other thing you've been told a thousand times: that with advancing age comes inevitable decline. Might that also be something that was once the non-negotiable human condition, but now - hackable?I think so, and today, I'm talking to a man who has made that his mission, Edward Van Harmelen of Youth and Earth.3:18 Self-quantification, supplementation, or storytelling?15:33 The solution to time-management: intolerance18:26 Edward's Biohacker origin story23:14 Health hacks discovered abroad27:02 Jonathan's #1 lifehack for nomads31:48 NMN: "This is pretty mind-blowing stuff!"33:40 EMFs vs NAD Boosters38:03 NMN: Empowering the Epigenome43:17 Biohacker reviews: V14, AM Blend, PM Sleep Dust56:10 Micro-dosing anti-aging agents58:45 Two approaches to supplementation1:04:43 Homeopathy and functional frequencies01:08:44 Lithium and longevity01:14:32 Melatonin shouldn't be microdosed?01:22:25 OptimallyMeRead
Gents, this might be the most important book you ever read. Here's why…Your choice to pursue beauty and seduce women or your choice to succumb to the pixel-powered pleasure world that beckons you with its siren song from every glowing screen, and your choice of who to intertwine your body with have a massively outsized impact on the trajectory of your life.You can make all the right choices when it comes to your career, what you study, how you spend your time, your health, and your friends, but if you invite the wrong kind of woman into your bed, she can ruin your life. While the right kind of woman by your side will enrich your life in ways you can't even imagine and propel you to new heights. Your entanglements with women are the ultimate high-risk/high-reward game. And this book will imbue the savvy seducer with the wisdom and tools to win that game with every thrust into the future.ORDER the digital, print, or audio book edition
Gents, this might be the most important book you ever read. Here's why…Your choice to pursue beauty and seduce women or your choice to succumb to the pixel-powered pleasure world that beckons you with its siren song from every glowing screen, and your choice of who to intertwine your body with have a massively outsized impact on the trajectory of your life.You can make all the right choices when it comes to your career, what you study, how you spend your time, your health, and your friends, but if you invite the wrong kind of woman into your bed, she can ruin your life. While the right kind of woman by your side will enrich your life in ways you can't even imagine and propel you to new heights. Your entanglements with women are the ultimate high-risk/high-reward game. And this book will imbue the savvy seducer with the wisdom and tools to win that game with every thrust into the future.ORDER the digital, print, or audio book edition
professorjrod@gmail.comThe everyday internet feels effortless, but behind every click lives a maze of services quietly doing the heavy lifting. I pull back the curtain on the systems that make your workday possible—file shares that just appear on your desktop, printers that hum along until a 200‑page PDF wrecks the queue, and the alphabet soup of protocols that move data safely and fast.We start with the essentials: SMB and Samba for file and print, why SFTP on port 22 beats FTP for modern transfers, and how relational databases differ from NoSQL when your needs shift from consistent records to massive logs. From there we head to the browser, unpacking HTTPS, TLS, and certificates so you know what that lock icon actually guarantees. Email gets its due too: SMTP for sending, IMAP for syncing, and the trio of SPF, DKIM, and DMARC that keeps phishing at bay.Security and scale meet in the middle with proxy servers, spam gateways, and Unified Threat Management devices that filter, inspect, and sandbox threats before users ever see them. Then we look at load balancers that keep portals alive at peak times, plus the messy reality of legacy systems that refuse to retire. We don't ignore the industrial world—embedded devices, ICS, and SCADA that run utilities and factories—where one misstep can ripple beyond a single office.Troubleshooting ties it all together. I share real stories and checklists for wired faults, slow networks, Wi‑Fi ghosts caused by microwave ovens, and VoIP glitches fixed with QoS and VLANs. You'll leave with practical ways to spot the root cause fast, confidence with ports and protocols, and a clearer map of the services that keep everything running.If you learned something useful, follow the show, share this episode with a teammate, and leave a quick review to help others find us. Got a strange network mystery you solved? Send it my way and we'll feature the best ones next time.Inspiring Tech Leaders - The Technology PodcastInterviews with Tech Leaders and insights on the latest emerging technology trends.Listen on: Apple Podcasts SpotifySupport the showArt By Sarah/DesmondMusic by Joakim KarudLittle chacha ProductionsJuan Rodriguez can be reached atTikTok @ProfessorJrodProfessorJRod@gmail.com@Prof_JRodInstagram ProfessorJRod
Imagine an Anarcho-libertarian future wherein philosophy, reason, and science prevail. The cathedrals of corruption looming over every nation, governments have been replaced by direct democracy on an unhackable blockchain. And with the absence of the state, perverse economic incentives, monopolies, and dogma in healthcare. In that future, will traditional allopathic medicine and healthcare be relegated to the dustbin of history and replaced entirely by frequency medicine?That's the question I explore with Dr. Zulia Frost. I interview the woman behind the Flexbeam, my favorite red light therapy device, and Clinical Director of Recharge Health. She is a world-renowned expert in neuromodulation and photobiomodulation. Her professional profile is distinguished by three decades of direct patient care - blending Western medicine with traditional modalities (Chinese Medicine and Acupuncture) and rigorous academic training, providing an authoritative lens through which to examine the burgeoning field of wearable photobiomodulation.1:22 About Dr. Zulia Frost3:48 Will allopathic medicine be replaced by frequency medicine?6:35 A case for optimism about the future8:13 Her story - a wounded healer12:53 Traditional chinese medicine and acupuncture22:04 Red light therapy cofactors24:48 Recent red light therapy science30:16 Red light therapy for sleep33:06 Red light therapy vs S.A.D.36:09 Methylene blue and red light therapy39:24 Parenting questions: red light therapy for babies (and boobies)?45:58 My experience with the FlexBeam51:45 The Recharge Health community53:15 Convincing the stubborn (and suffering) to try alternative medicine?58:06 Rant on subscription-servicization of Biohacking productsRead
AI proof-of-concept projects are facing high failure rates, with a recent Omdia survey indicating that nearly one-third of companies report complete failures in these initiatives. Only 9% of firms successfully transition more than half of their AI projects into operational use, while 46% manage to move over 10% into production. The primary reason for these failures is not the technology itself but rather a lack of clearly defined business problems that AI could address. Additionally, only 32% of companies have identified specific human tasks that AI should supplement or replace, highlighting a significant gap in strategic planning for AI integration.The demand for AI skills testing in the workplace has surged, with a 166% increase reported over the past year, according to Test Guerrilla. This trend reflects a growing recognition among employers that traditional hiring methods, such as resumes and interviews, are inadequate for assessing actual candidate capabilities. The 2025 State of Skills-Based Hiring Report reveals that 71% of employers believe skills testing is a more accurate predictor of job performance than resumes. However, a concerning statistic shows that 93% of candidates are not questioned about their AI skills during interviews, indicating a disconnect between hiring practices and the skills needed in the evolving tech landscape.In related developments, the U.S. Chamber of Commerce has endorsed Voice over Internet Protocol (VoIP) as a beneficial communication solution for small and mid-sized businesses, despite the technology being well-established for over a decade. Corsica Technologies has acquired Accountability IT, enhancing its capabilities in AI-enabled managed IT and cybersecurity, while Morgan Franklin Cyber has acquired Lynx Technology Partners to bolster its governance, risk, and compliance services. These acquisitions reflect a trend of consolidation in the managed services sector, emphasizing the need for IT service providers to adapt to changing market demands.For Managed Service Providers (MSPs) and IT service leaders, these developments underscore the importance of aligning technology initiatives with clear business outcomes. As organizations increasingly seek to implement AI solutions, MSPs must guide clients in defining specific problems that AI can solve and ensuring that their teams are equipped with the necessary skills. The emphasis on skills testing and the strategic integration of technologies like VoIP and AI highlights the need for operational maturity and expertise in navigating the complexities of modern IT environments. Failure to adapt could result in missed opportunities and increased competition from larger, more agile providers. Four things to know today00:00 New Reports Show AI Failing in Deployment and Hiring Due to Strategy Gaps, Not Technology Limitations05:10 U.S. Chamber Endorses VoIP for SMBs as Corsica and MorganFranklin Expand Through Cybersecurity Acquisitions09:03 Vendors Target MSP Operational Pressure With Faster File Workflows, White-Label Staffing, and AI-Powered Search12:37 AI Isn't Failing—Organizations Are: New Research Calls Out Siloes, Leadership Gaps, and Poor Workflow Design This is the Business of Tech. Supported by: https://scalepad.com/dave/https://timezest.com/mspradio/
David R. Hawkins's Power vs. Force is one of those books that makes you pause, tilt your head, and think: Did I just stumble across a secret manual for decoding reality? Or is this spiritual snake oil with footnotes?Hawkins claims to have discovered a way to objectively distinguish truth from falsehood using nothing more than the body's response to statements. The tool is Applied Kinesiology, a technique where a subject's muscle strength is tested while holding a thought, statement, or stimulus in mind. If the statement is true, the muscle “goes strong.” If it is false, the muscle “goes weak.”I conceived of an N of 1 experiment to test the bold claim that Applied Kinesiology makes: Since I have my whole genome sequenced, I can muscle test specific statements about my DNA and then check them against the raw report. If my body can consistently verify the truth or falsity of genetic facts, I can verify by checking my own genes, which would be a powerful confirmation of Hawkins's central claim. The results were surprising...1:25 Applied Kinesiology "Truth-Testing"4:01 The Essential Message5:53 The Testing Technique9:27 The Map of Consciousness15:23 Philosophical takeaways20:38 Hawkins's Biases24:12 Dense Language, Big Ideas27:07 Music vs Growth Mindset30:09 My Truth-Testing Experiments39:13 Skepticism is Well-WarrantedRead
If you've finally hired a remote phone agent, whether they're across town or in another country, the next big question is: how do you actually get your firm's calls to them… reliably?Most law firms get this wrong. Calls drop, clients get frustrated, and new leads slip through the cracks. But when your phone system is set up correctly, you can increase your appointment set rate, improve client satisfaction, and stop missing opportunities.In this episode, we break down the two versions of setting up your phone systems the right way, from basic VoIP forwarding to advanced smart routing that separates new client calls from existing traffic.If you're serious about building a better system in your law firm (and saving money while doing it), discover more at thelawfirmsecret.com
Episode 89 Today's episode is with Andrea Davis is the founder of Better Screen Time. Better Screen Time exists to help kids engage with screens in a healthy way. Andrea is a former teacher, a mom to five and her husband is a tech expert. Together they bring a wealth of expertise to Better Screen Time and to all of us who are raising kids in a screen saturated world. I found this episode with Andrea to be wildly encouraging and motivating in terms of giving our kids a full childhood—yes all the way through high school—that isn't ruled by screens and social media. I know it doesn't feel possible sometimes, but Andrea's story reminds us it is! As a parent, it takes courage to ask that of your child and hold to it. As a child, it takes courage to be the only one not on a smart phone or a social media account. It is absolutely possible and people like Andrea show us the way. And if you're kid has been given a smart phone and/or social media, and you realize it is not the best way for your child, remember what Andrea says: “is never too early to prepare and it's never too late to turn things around”. Be sure to check out all of Andrea's resources in the show notes below and share this encouraging episode with a friend! Resources mentioned in this episode: Learn more about a home phone through VoIp here Get Greta's book It's Time to Talk to Your Kids About Porn here Find Andrea here: Find the Better Screen Time website here Find Andrea's book here The Greta Eskridge Podcast is a part of the Christian Parenting Podcast Network. For more information visit www.ChristianParenting.org
professorjrod@gmail.comEver wonder how your phone grabs an IP address the instant you join Wi‑Fi? We break down the invisible handshake that makes it happen: DORA. From discovery to acknowledgement, we map each step of the DHCP exchange, explain lease timers, and show how networks hand out addresses at scale without stepping on their own toes. Along the way, we share practical stories from classrooms, offices, and coffee shops that turn abstract packets into clear mental models.We go deeper than definitions. You'll learn how scopes shape address pools, why reservations keep printers stable, and how APIPA exposes broken paths with 169.254.x.x clues. In segmented environments, relays and the GIADDR field become the traffic cops that steer requests to the right subnet; misconfigure them and clients get stranded. Security gets real too: rogue DHCP can poison DNS, starvation floods can exhaust pools, and well‑meaning mesh gear can become a second server. We detail protective moves like DHCP snooping, port security, and rate limiting, plus how snooping's binding tables feed stronger Layer 2 defenses.Resilience matters, so we unpack failover strategies—hot standby, load balancing, and legacy split scopes—and the rich set of DHCP options that deliver DNS, NTP, TFTP, and VoIP boot settings. We also tackle IPv6 with a sober lens: where SLAAC fits, when DHCPv6 is still essential, and why economics slow change even as IPv4 addresses remain scarce. If you support users, we hand you a troubleshooting playbook: spot APIPA, check relays, expand scopes, and use ipconfig release/renew to solve issues methodically and ace help desk interviews.If this helped you see the network with new eyes, tap follow, share with a teammate, and leave a quick review. Got a DHCP puzzle or a rogue gear story? Send it our way and we might feature it next time.Inspiring Tech Leaders - The Technology PodcastInterviews with Tech Leaders and insights on the latest emerging technology trends.Listen on: Apple Podcasts SpotifySupport the showArt By Sarah/DesmondMusic by Joakim KarudLittle chacha ProductionsJuan Rodriguez can be reached atTikTok @ProfessorJrodProfessorJRod@gmail.com@Prof_JRodInstagram ProfessorJRod
Creativity is how we liberate ourselves from the pattern of the past. It's how we break through glass ceilings in our personal and professional lives. It's how we leave a mark on culture. It's the key ingredient in the better storytelling that the world badly needs to galvanize toward a more utopian future. It's what we desperately need to build and preserve wealth in the insidious economy of modernity. And human creativity is, I might argue, our only hope of staying ahead of AI as it devours more and more of the digital world.I did some public speaking at a great event here in Sofia. In just about 8 minutes, I broke down my best creativity Biohacks - from frequencies and flow state to Tantra (I did my damndest to "keep it PG-13!") and then did some live Q&A with the audience.Read
At the Crexendo UGM, Daniel Petrie, President and CEO of SIPez, joined Doug Green, Publisher of Technology Reseller News, to discuss how his company is helping service providers, MSPs, and developers unlock the power of vCon technology—turning everyday communications into actionable, AI-driven insight. Founded over 20 years ago, SIPez began as a consultancy specializing in SIP and VoIP software. Today, the company develops open-source frameworks that integrate with NetSapiens and other call center platforms, providing powerful data analysis and automation capabilities. “We give our partners tools to analyze customer conversations and build AI-based workflows—without having to write code,” said Petrie. “Our technology handles the heavy computation in the background while they deliver the insights to their customers.” SIPez's suite includes an open-source vCon stack and a vCon analysis engine that allow organizations to construct, store, and interpret conversational data across text, voice, or video channels. Petrie explained that vCon (Virtual Conversation) serves as a standardized container for communication data, preserving every relevant element of a customer interaction—from transcripts and audio to metadata and analytics. The key advantage, Petrie noted, is context. “The vCon gives you the ability to maintain continuity across an entire customer journey—so when a caller is transferred, the next agent knows what's already been said,” he explained. “It prevents customers from having to repeat themselves, and that's a huge improvement in both efficiency and experience.” SIPez recently joined the Crexendo EVP Program, further integrating its vCon technology into the NetSapiens ecosystem. The goal is to make conversational data analysis accessible to channel partners, helping them capture new value without complexity. “We help NetSapiens and Crexendo customers extract data, trigger events, and analyze conversations while they're still happening,” Petrie said. “It's about giving partners early insight and control over their customer interactions.” Beyond enhancing data analytics, vCon technology simplifies what was once a messy process of call detail records and partial transcripts. By consolidating information from multiple communication modes into one structured format, it enables faster insights, cleaner integrations, and more powerful automation opportunities. For Petrie, the excitement around vCon is just beginning. “It's amazing how many people here already understand the value of what we're building,” he said. “The fact that engineers and MSPs are reading the spec and engaging with it tells us this is going to reshape how call data is managed and analyzed.” To learn more about SIPez and its open-source vCon solutions, visit sipez.com.
At the Crexendo UGM, Sam Sklaroff, CEO of Axxess Networks, joined Doug Green, Publisher of Technology Reseller News, to share how his company blends classic customer service values with cutting-edge communications technology. Axxess Networks, a leading provider of VoIP, UCaaS, and CCaaS solutions, stands out for what Sklaroff calls an old-school approach to customer care. “Whatever happened to good old-fashioned customer service?” Sklaroff asked. “At Axxess Networks, we treat every customer like family—from onboarding to support—and we make sure they're ready for success before the first call goes live.” Each Axxess customer is assigned a personal project manager and dedicated IT engineer to ensure network readiness and a smooth installation. “Our help desk is all U.S.-based,” Sklaroff noted. “Last week, our average time to answer was 13 seconds. When you call Axxess Networks, we're here for you.” The company's commitment to service extends to technological innovation. Sklaroff revealed Axxess' proprietary Live Failover feature—an automatic system that keeps calls active even if a customer's internet connection fails. “If your internet goes down, your calls don't,” he said. “In under one second, we switch to LTE with no dropped calls and no extra usage fees. One of our customers stayed fully operational for a week during a fiber outage.” Sklaroff also announced that Janet Schijns, a well-known channel leader, recently joined Axxess Networks' board of directors, marking another milestone in the company's growth. Axxess maintains strong partnerships with Crexendo and NetSapiens, and continues to advance in areas such as AI and vCon technology, with plans to launch new vCon apps later this year. “Technology evolves, but people still matter most,” Sklaroff said. “That's what drives us—service with a human touch.” To learn more about Axxess Networks' UCaaS and Live Failover solutions, visit www.axxessnetworks.com.
At the Crexendo UGM, Amy Humphreys, Chief Operating Officer at Simplicity VoIP, joined Doug Green, Publisher of Technology Reseller News, to discuss her company's customer-first approach, its long-standing partnership with NetSapiens, and the innovations shaping its growth in UCaaS, texting, and AI. Founded in 2012 and headquartered in Virginia, Simplicity VoIP provides unified communications solutions to businesses of all sizes across the U.S., maintaining a fully onshore support team. Humphreys explained that after starting as a 3CX reseller, Simplicity sought more flexibility and scalability — a search that led them to NetSapiens in 2016. “NetSapiens is a true partner,” she said. “They're constantly helping us future-proof our business by adding new functionality and third-party integrations like vFax, video, and texting.” Attending Crexendo UGM, Humphreys emphasized the importance of connecting with platform leadership and staying ahead of innovation. “We came to see what's next — especially around AI, texting, and mobility,” she said. “It's about understanding where the industry is heading so we can bring richer user experiences to our customers.” A highlight of the conversation was Simplicity's success in text messaging solutions, including both native NetSapiens texting and large-scale bulk SMS through MessageMedia. “We have one client who started with 60,000 text messages a month,” Humphreys shared. “They're now doing over half a million a month. Texting has exploded — even small use cases like group messaging for schools create real value.” Humphreys also outlined emerging AI opportunities in areas such as patient referral automation, where voicemail messages are transcribed and converted into digital documents for faster workflows. “That's just the tip of the iceberg,” she said. Simplicity's “super seller” model has further expanded its reach. This hybrid program allows VARs and MSPs to deliver UCaaS under their own brand without the heavy upfront investment of a platform purchase. “We give our partners full control of the customer domain — they build it, sell it, and support it,” Humphreys explained. “We handle the porting, billing, taxation, and compliance. It's been a win-win, and we even have a case study showcasing the first super seller's success.” Reflecting on her industry journey, Humphreys credited Technology Reseller News as a valuable learning tool early in her career. “Reading TR every day helped me understand the industry when I was new,” she said. “It's still part of my daily routine.” To learn more about Simplicity VoIP's UCaaS, texting, and partner programs, visit www.simplicityvoip.net.
Think of your grandest goals - in your career, in business, in your creative or artistic expression, and with your family - it's my contention that whatever you endeavor to do in life, you're not honoring those goals sufficiently if you are not regularly challenging your body. For our minds rot when our bodies go unchallenged.I interview a man who has taken THAT to the extreme and arrived at a surprising mindset takeaway - which we'll share at the end of this podcast. Jeffrey Weiss, an Ironman, triathlete, and ultramarathoner - pushing through grueling 20-hour night races - at 63 years old. And in all his free time, he's an attorney and author. He sent me his new book, Racing against Time: On Ironman, Ultramarathons, and the Quest for Transformation in Midlife.2:42 Thoughts on "Racing Against Time"4:21 On winning vs finishing8:37 13 years of endurance racing14:01 Endurance and flowstate16:23 Endurance racing biohacks26:12 Biohacking cold shock29:44 Mantras for motivation32:03 The endurance racing diet40:29 Time management42:55 Comrades UltraMarathon in South Africa50:36 On good coaching54:24 On multi-year goals56:54 On inevitable injuries1:00:11 The motivation to race1:15:00 The mindset take-away from "Racing Against Time"Read
Oscar Wilde wrote, "I can resist all things, except temptation," and THAT is why there's no such thing as promiscuous "safe sex." With salacious storytelling, red pill wisdom, along with tools, tactics, and "relationship hacks" for the savvy seducer, I break down what to do about THAT in the first audio chapter of the recently released second edition of my book for men.3:50 The Inevitable Uncondoming6:55 "Entertain" a traditionalist/conservative take on dating9:21 Red pilled in jail13:58 Storytime - A malicious madre in Medellín17:19 Premature unsafe sex you won't resist25:06 Storytime - A Czech agent goes AWOL28:12 Storytime - Compelled kitty sacrifice36:55 Don't despair! My story…43:13 The mythological "red pill dream girl"48:07 Having “the talk”55:56 The counter-intuitive solution1:10:50 Reading lifehacks1:13:43 About the second edition1:19:41 "Except Temptation" A seducer's anthemRead chapter
Your hotel's phone system is outdated, costly... and legally required to meet safety codes. Communications experts explore other ways to meet your Tampa property's needs without dumping money into obsolete technology. Voistay City: Wilmington Address: 4173 Website: https://voistay.com/
Traditional phone systems waste your money on century-old copper wire technology. VOIP uses your existing internet connection to slash costs in half while giving your team freedom to work anywhere. Learn more about this system at https://fischsolutions.com/about/about-cybersecurity-voip-faq-ny-hudson-valley/. Fisch Solutions City: New Windsor Address: 3188 Route 9W Website: https://fischsolutions.com Phone: +1 845 237 0000
The predicament of pain demands radical thinking. Here, I interview a doctor who has made it his life's work to liberate the suffering from pain. Dr. Hany Demian is a regenerative medicine pioneer, CEO of BioSpine, and a former trauma doctor, whose work is transforming how we understand recovery. He's a hardcore Biohacker himself, and he's actually going to take some of your questions about pain at the end of this podcast.2:42 Pain management4:17 Would we be spiritually poorer without pain?5:34 Story: The bloody day that changed him9:22 From trauma to healing11:10 Minimally invasive surgery13:02 What is regenerative medicine?15:06 Regenerative peptides: BPC-157, TB-500, GHK-Cu20:51 DO NOT TRUST peptides sold online26:01 Anti-aging and longevity33:30 Precision healing with genomics34:58 Biohacking sugar indulgence39:09 The role of AI in healing?45:33 Persuading the suffering and stubborn51:37 The psychosomatic emotion-pain connection54:46 Making healing economically accessible57:18 Pain prevention1:04:43 Audience questions1:09:50 Is "faith healing" BS?1:13:47 The fringe: healing nanobots?1:15:53 Healing the Opioid Crisis?Read
Discover Hams Over IP, a reliable VoIP alternative for ham radio enthusiasts as Hamshack Hotline discontinues in August 2025. Learn how Hams Over IP offers a seamless transition with its robust features, including a searchable phonebook and conference bridges. Explore why this volunteer-driven platform is the perfect replacement for Hamshack Hotline users.Today's video is sponsored by Ham Radio Prep - save 20% off of all courses with code JASON20 here - https://hamradioprep.comWebsite - https://hamsoverip.comBecome a supporter of this podcast: https://www.spreaker.com/podcast/ham-radio-2-0--2042782/support.
In this episode of the Know Grow Scale podcast, Laura Johns talks with Jill Munsterman, President of IParigon, a woman‑owned VoIP and Unified Communications provider that's changing the rules in telecom. Jill has been in telecommunications for 20 years. She's built IParigon around three pillars: reliability, clear support, and flexibility—no long‑term contracts. If you work in MSPs, telecom, or voice, or you're leading a communications business, Jill brings real, usable advice on how to stay competitive and keep customers longer in this space. What You'll Learn from Jill Why letting customers leave any time changes how you build support How leadership (especially female leadership) can shape culture in a male‑dominated space without needing to be “loud” How to show value through honest relationships, not overpromises How to evaluate your current telecom provider contracts and see when support is costing more than you think You can learn more about how IParigon serves businesses across the Midwest with contract-free voice solutions at iparigon.com. ____________________________________________________ About The Business Growers Many Managed Services Providers and IT companies struggle to grow because they are constantly putting out fires and don't have the bandwidth to focus on the marketing strategy and execution required to scale the business. At The Business Growers, we believe you shouldn't have to hire a full-time marketing team to compete in the marketplace. We work exclusively with MSPs and IT companies, serving as their tech marketing dream team and offering a proven framework for revenue growth. Visit us at https://thebusinessgrowers.com/
“If responses aren't near real-time, the bot won't feel human.” — Ruchir Brahmbhatt, Co-Founder & CTO, Ecosmob Ruchir Brahmbhatt, Co-Founder and CTO of Ecosmob, joined Doug Green, Publisher of Technology Reseller News, to discuss the engineering behind human-like voicebots—where milliseconds make the difference between a smooth conversation and a frustrating one. With more than 18 years in VoIP and AI/ML development, Ecosmob builds custom voicebots for MSPs, ITSPs, and UCaaS/CCaaS providers seeking real-time automation and compliance. Brahmbhatt outlined how Ecosmob's architecture achieves sub-second latency through: Python async orchestration for thousands of concurrent sessions Redis in-memory queues for ultra-low-latency streaming NVIDIA Canary ASR and Kokoro TTS for fast, natural speech llama.cpp LLM engine with dynamic quantization for efficient processing In a live healthcare demo, Ecosmob's voicebot scheduled an appointment in natural, human-like dialogue—with total round-trip latency under 600 milliseconds. Brahmbhatt emphasized that modern contact centers are shifting from IVRs to AI-driven self-service, and that on-prem and GDPR-compliant deployments are increasingly essential. Learn more at ecosmob.com.
Technology expert Mark Matheny discusses the ease of moving your office from outdated phone systems to the more superior service of VOIP. What is the technology and why should you convert your office to it? Mark explains the features, such as superior sound, voicemail to email, smart features and remote access to name a few.
professorjrod@gmail.comWhat if your “all-in-one” router is doing too much—and your Wi‑Fi “speed” isn't the real bottleneck? We pull back the rack door and trace the digital bloodstream from SOHO setups to enterprise backbones, translating jargon into choices you can actually make. Starting with LANs, WANs, WLANs, and SANs, we map how scope changes design, cost, and risk, then contrast the convenience of a home gateway with the clarity of dedicated roles—routers, switches, firewalls, and load balancers—working like a well-tuned orchestra.We get tactile with the gear: NICs and their 48‑bit MAC addresses, patch panels that keep closets sane, and switches that forward with CAM tables instead of shouting like hubs. You'll hear where managed switches earn their IP address (management only), why VLANs and QoS matter, and how Power over Ethernet (802.3af/at/bt) cuts clutter while powering VoIP phones, APs, and cameras with fewer failure points. From copper categories (Cat6/6A) and clean terminations to testers, toners, and taps, we highlight the unglamorous steps that prevent the worst outages.Then we cut the cord. We chart Wi‑Fi's arc—802.11a/b/g to n, ac, and 6/6E—clarifying bands, channels, MIMO, and OFDMA so your network stops fighting itself. We talk survey tools, interference traps, and when to steer clients to the right lanes. Fiber gets its due as the distance champion—single‑mode for long haul, multi‑mode for shorter runs—with connector gotchas that can burn hours. And because connectivity is more than Wi‑Fi, we touch Bluetooth peripherals, RFID access, NFC payments, and long‑range links that fill gaps where cables can't go.To anchor the learning, we run quick cert‑style questions—switches and MACs, routers and IPs, PoE's true advantage, and Wi‑Fi 5's 5 GHz focus—so you can test yourself in real time. Whether you're building a home lab, prepping for CompTIA, or planning an upgrade at work, you'll leave with practical mental models and checklists you can use today. If this helped you think a layer deeper, follow, share with a friend who's studying, and drop a review with your biggest networking win or question—what should we unpack next?Support the showIf you want to help me with my research please e-mail me.Professorjrod@gmail.comIf you want to join my question/answer zoom class e-mail me at Professorjrod@gmail.comArt By Sarah/DesmondMusic by Joakim KarudLittle chacha ProductionsJuan Rodriguez can be reached atTikTok @ProfessorJrodProfessorJRod@gmail.com@Prof_JRodInstagram ProfessorJRod
HR Mansaan Podcast | پادکست منابع انسانی منسان
کتاب «کارمندی مرده» (Employment Is Dead) ادعای بزرگی را مطرح میکند: دوران کارمندی به پایان رسیده است و آیندهای غیرمتمرکز، انسانیتر و مبتنی بر فناوریهای جدید در انتظار ماست. در این قسمت پادکست منسان، نگاهی عمیق به این ایده میاندازیم و بررسی میکنیم که آیا واقعاً باید با کارمندی خداحافظی کنیم یا نه. خلاصهای از مباحث مطرح شده: 00:00 معرفی کتاب Employment is Dead 04:25 چهار موج بزرگ که آینده کار را تغییر میدهند 14:29 قرارداد هوشمند (Smart Contract) چیست و چگونه اعتماد را متحول میکند؟ 21:29 متاورس در محیط کار: از «دوقلوی دیجیتال» تا آنبوردینگ در پارک مجازی 27:06 سازمان مستقل غیرمتمرکز (DAO) چیست؟ (شرکتی بدون رئیس) 37:40 آینده رزومه چیست؟ --------------------------------------- حامی این قسمت: راهکارهای سازمانی شاتل «همراه کسب و کارها در مدیریت خدمات ارتباطی» ارائه دهنده سرویس VoIP سازمانی: تلفن ثابت شرکت، همیشه و همهجا بر بستر اینترنت لینک: www.shatel.ir/b2b/phone-for-business صفحه اینستاگرام --------------------- نویسنده کتاب: Josh Drean, Deborah Perry میزبان: آرشام نوید تهیهکننده: حدیث اسماعیلی --------------------------------------- منابع تکمیلی: کتاب Employment is Dead --------------------------------------- ✅ پشتیبانی مالی از منسان ☑️ وبسایت منسان ✅ نسخه تصویری در یوتیوب منسان ☑️ کانال تلگرام منسان
Want a clear read on 2025 Hiring Trends from someone who's placed talent nationwide for 20+ years? Frontline Source Group CEO Bill Kasko joins Jake & Gino to unpack the real shifts behind AI, return-to-office, and why employers reclaimed leverage since late 2024.We break down how the market flipped post-September 2024 and what that means for offers, counteroffers, and retention. Bill explains why workforce participation, aging demographics, and the gig economy reshaped recruiting—and how AI is speeding up that evolution without replacing the “human touch.” You'll learn how companies are cutting costs via tech (think VOIP vs. receptionists), why average tenure keeps shrinking, and how 2025 Hiring Trends favor organizations with tight communication, culture, and training—whether remote, hybrid, or in-office. We also hit budget cycles, the H-1B conversation for tech skills, and what could re-ignite growth if rates pull back. If you're hiring—or job-hunting—this is your roadmap to 2025 Hiring Trends.Connect with Bill Kasko: Frontline Source Group (frontlinesourcegroup.com) and on LinkedIn.Chapters:00:00 – Introduction01:18 – From ERP dreams to a national staffing firm: the “Costanza Theory” pivot06:28 – Participation drops, aging workforce, and the talent gap explained14:32 – AI + automation: what changes (and what the human touch still wins)16:01 – Return-to-office vs. remote: culture, communication, and outcomes25:16 – The flip: candidate-driven to employer-driven45:00 – Big foreign investment, skills shortages, and the H-1B question We're here to help create multifamily entrepreneurs... Here's how: Brand New? Start Here: https://jakeandgino.mykajabi.com/free-wheelbarrowprofits Want To Get Into Multifamily Real Estate Or Scale Your Current Portfolio Faster? Apply to join our PREMIER MULTIFAMILY INVESTING COMMUNITY & MENTORSHIP PROGRAM. (*Note: Our community is not for beginner investors)
My magnum opus SciFi novel about biohacking, seduction, and philosophy is now available for your page-flipping pleasure! Why get Hourglass in print...Print books have a longevity of edifying impact that digital books simply don't. You can give it to someone else after reading it.I guarantee there's someone in your life who badly needs to hear the Houglass message about reclaiming sexual sovereignty via the Biohacking tools that drive the thrilling plot forward. Handing them this book in print, as a gift, cuts through the online noise and distraction we're all drowning in.Hourglass in paperback is a great value at $22, as it includes a QR code at the back, which gets you a download of the 11-hour "odyssey of the mind" style audiobook and other transformative resources.I chose Lulu bookstore for distributing it because they actually print books in the USA, Canada, Europe, Australia, and India - so you can get your hands on it fast with no international shipping brain damage.Order
What happens when a State Farm agent decides he's not cut out for the captive world and instead builds a tech empire supporting $2B in premium? Jason Cass sits down with Austin Moorhead, Founder of Lava Automation to unpack that journey. Key Topics: Austin's leap from State Farm to automation and his “lightbulb moment” with Keap Growing from a side project into 350+ virtual assistants powering $2B in premium Balancing hard work, family, and redefining success in the agency tech space Why AI hype feels like past industrial shifts and what it really means for agencies How LAVA approaches SOC 2 certification and data security in the AI era Turbo Dial's customizable VoIP and HubSpot's growing role in larger agencies Why lead generation remains the great separator for top-performing agencies Optimizing websites for ChatGPT and AI-driven search, not just Google Fear, valuations, and why relationships still anchor the future of independent agents Reach out to: Austin Moorhead Jason Cass Visit Website: Lava Automation Agency Intelligence Produced by PodSquad.fm
This is an effective life hack for improving your mood and assuaging Seasonal Affective Disorder. It also goes by the name Loving-Kindness Meditation; which I think is a really bad name. It makes it sound like a girly, wimpy thing, and it's not. It's an effective tool for managing your thoughts and emotions.Everything mentioned here
“Compliance missteps can shut a company down, but the right legal partner can also unlock growth.” – Jonathan Marashlian, Managing Partner, The CommLaw Group At Navigate 25, Doug Green, Publisher of Technology Reseller News, sat down with Jonathan Marashlian of Marashlian & Donahue, The CommLaw Group, to discuss the evolving communications ecosystem, regulatory risks, and why specialized legal guidance has never been more critical. Marashlian reflected on his firm's two decades advising communications providers, from the early days of VoIP through today's cloud-native era. He highlighted the impact of Alianza's merger with Metaswitch as a pivotal ecosystem development—one that positions providers to meet demand for both legacy and cloud services in a diverse, fast-evolving market. Key insights from the conversation: Execution matters: Acquisitions alone don't guarantee success; vision, agility, and customer understanding are essential. The compliance burden: States such as California and Massachusetts are extending regulatory authority into VoIP, adding to already complex federal and tax compliance rules. Legal specialization is essential: Telecom law requires industry-specific expertise; general counsel may not anticipate emerging risks like robocall mitigation enforcement. Ecosystem thinking: The CommLaw Group, together with its companion Compliance Group, blends legal and consulting services—providing scalable options from fixed-fee compliance work to high-level legal strategy. Growth through guidance: Beyond avoiding penalties, effective legal partnerships help providers navigate expansion, M&A, and new market opportunities. As Marashlian stressed, the pace of technology far outstrips regulation. Providers that invest in experienced legal and compliance partnerships are better positioned not only to survive but to thrive. Learn more at The CommLaw Group.
"This isn't a business where you swap technology every two years—these are life safety lines that need to work for the next 20," says Jake Jacoby, CEO of TELCLOUD. "That's why our approach is about doing the right thing for customers and giving partners confidence that what they deliver today will stand the test of time." In the latest episode of the TELCLOUD POTS and Shots Podcast Series, Doug Green, Publisher of Technology Reseller News, sits down with Jacoby to discuss what happens beyond the initial POTS replacement sale. While much of the conversation around POTS migration focuses on technology and cost, Jacoby emphasizes that the real value for resellers lies in becoming a trusted advisor—guiding customers toward solutions that are reliable, future-proof, and backed by TELCLOUD's long-term investment strategy. Jacoby explains that while some vendors offer quick fixes using VoIP for life-safety lines, those solutions will fail within a few years. By contrast, TELCLOUD has taken the more difficult but necessary path: building direct IP connections to alarm central stations, ensuring reliability and compliance for decades to come. For resellers, this means confidence in recommending TELCLOUD solutions—knowing they are protecting both customer relationships and recurring revenue streams. The episode also highlights TELCLOUD's 100% white-label model, allowing partners to brand solutions as their own while relying on TELCLOUD's engineering, monitoring, and backend support. From “one and done” installs to continuous remote monitoring, TELCLOUD eliminates repeat truck rolls, giving partners the ability to scale while maintaining customer trust. And, true to the POTS and Shots tradition, the conversation shifts to tequila. This time, Jacoby introduces Código Extra Añejo, a sweet, caramel-forward sipping tequila aged in oak barrels—perfect for the close of a business day. Next up in the series: “Tales from the Road: Global Momentum for POTS Replacement.” For more information, visit telcloud.com or call 844-900-2270.
In this minisode interview with William Mulvaney, we discuss the rather insane feat he's undertaking (with his feat) - a 100-mile ultramarathon. We talk about injury workout prevention, share unconventional willpower shortcuts, and swap stories.Read
“All those companies are going to one box. One box is the way to go.” — Robert Garry, Founder, The POTS Box Robert Garry, founder of The POTS Box, joined Doug Green, Publisher of Technology Reseller News, to discuss how his company is helping partners tackle the nationwide POTS replacement challenge. The POTS Box delivers an all-in-one device—router, ATA, battery, and portal—manufactured by Data Remote. Designed for life-safety and specialty lines often overlooked in VoIP migrations, the solution supports fire alarms, elevators, fax, door access, and blue light phones. Features include flexible backhaul (broadband or cellular), 24–48 hours of backup power, enhanced lines that eliminate jitter and false alarms, and a management portal for proactive monitoring and alerts. Working strictly through the channel, The POTS Box offers three engagement models: white-label programs with branding and billing support, hybrid models with shared responsibilities, and agent programs that pay commissions for referral-only partners. Nationwide support, sales enablement resources, and 24/7 customer service further strengthen the opportunity. “MSPs and partners who once avoided telecom lines now have a clear path to revenue and customer stickiness,” Garry said. The podcast also includes a slide presentation illustrating product architecture and partner benefits. Learn more at thepotsbox.com
“Using Viirtue's Vibe platform gave me a $3,000 a month raise.” That's how one partner summed up the difference of moving from costly billing systems and third-party dependencies to Viirtue's all-in-one white label platform. In a new Technology Reseller News podcast, Doug Green speaks with Dan Rosenrauch, CEO of Viirtue, about how MSPs can unlock higher margins, keep customer ownership, and simplify operations by embracing white label VoIP instead of reselling a retail UCaaS brand. Rosenrauch explains that Viirtue's signature Vibe platform is more than billing—it's quoting, taxes, number porting, provisioning, CNAP (Caller Name Presentation), compliance, and automation—all included at no cost. For MSPs, that means avoiding the hidden drain of 3% revenue-share billing fees, which he calls “like paying interest on your own money.” With over 200,000 users already scaled on Viirtue's infrastructure, MSPs can deliver geo-redundancy, E911, QoS, and Stir/Shaken compliance without heavy engineering overhead. Rosenrauch emphasizes that today's most successful MSPs are packaging VoIP with cyber, MDR, Teams Voice, SIP trunks, and e-fax into one flat per-user rate—making VoIP not just high-margin, but also a stickier anchor service. Migration is designed to be frictionless, whether moving from a competitor's white label program or stepping up from an agency model. Viirtue provides tools, templates, and even back-end support to make transitions seamless for partners and invisible to their end customers. As Rosenrauch notes, Viirtue's model empowers MSPs to move from 20% reseller margins to 75% white label margins while keeping customer control. “It's a true growth hack—whether you're a mature MSP trying to save money or a new one just getting started.” Learn more at viirtue.com
“If you're an MSP looking for a growth hack, Viirtue Connect is the place to be.” That's how Dan Rosenrauch, Co-Founder of Viirtue, describes the company's upcoming partner conference and its broader mission to help MSPs scale smarter. In a conversation with Technology Reseller News Publisher Doug Green, Rosenrauch previewed Viirtue Connect 2025, taking place October 7–9 at the Woolworth Theater in downtown Nashville. For the first time, Viirtue is hosting the event outside its Tampa headquarters, choosing Nashville for its central location and vibrant atmosphere. “We don't often get the chance to see all of our partners in one spot,” Rosenrauch said. “Viirtue Connect is about learning how to grow together — and then celebrating together.” Despite industry-wide caution on travel budgets, registrations and sponsorships are already surpassing previous years. Rosenrauch credits this to the growing demand for smaller, more focused gatherings. “These bespoke shows resonate more with partners than the giant generalist events,” he noted. For MSPs, Viirtue Connect promises more than product updates. Attendees will gain hands-on training — from Google Ads and API integration workshops to collaborative Q&A sessions with Viirtue engineers and partners. The event will also showcase the roadmap for the v45 VoIP platform, new integrations such as Authorize.NET, and innovation from Viirtue's Vibe team. Networking opportunities will extend beyond the sessions, with evening events at Nashville landmarks like Luke's Rooftop. Beyond the conference, Rosenrauch emphasized Viirtue's broader role as a growth partner. From high-margin VoIP services to layered offerings like e-fax, cybersecurity, and AI, Viirtue is equipping MSPs with both the technology and the sales enablement to drive recurring revenue. “Our focus is on brand visibility and customer growth,” Rosenrauch said. “We're not just handing partners a solution and saying, ‘good luck.' We're teaching them how to grow.” Learn more and register at connect.viirtue.com.
In this episode of Tank Talks, Matt Cohen sits down with Samer Bishay, a telecom trailblazer and the founder of Iristel, to discuss his journey in revolutionizing Canada's telecommunications industry. From growing a small startup focused on VoIP services into one of Canada's largest independent telecom providers to pioneering decentralized satellite-based solutions, Samer has made a lasting impact in the tech world.Samer shares his experiences of breaking into the telecom market, competing with industry giants like Bell and Rogers, and building solutions for underserved communities. He also delves into the challenges of navigating regulatory hurdles and using cutting-edge technologies like Voice over IP (VoIP) and satellite communications to solve critical connectivity issues in remote regions.Whether you're an entrepreneur, a tech enthusiast, or interested in the future of telecommunications, this episode offers unique insights into telecom innovation, regulatory struggles, and how technology can bridge the digital divide.The Early Spark for Aviation and Space Tech (00:07:04)* From his childhood fascination with planes to studying space technology, Samer talks about his deep interest in aviation and communications, which laid the foundation for his later ventures.Launching Iristel and the VoIP Revolution (00:14:00)* Samer explains how he launched Iristel in 1999, focusing on Voice over IP, disrupting the traditional telecom model, and overcoming technical and regulatory challenges.The Power of VoIP to Disrupt Telecom Giants (00:17:20)* Samer reveals how VoIP technology allowed him to offer significantly cheaper international calls, challenging the industry's status quo.Connecting Remote Communities in Africa (00:19:43)* A pivotal moment came when Samer deployed servers in Africa to reduce the cost of international calls, ultimately helping underserved communities gain access to affordable telecom services.Battling Regulatory Challenges in Canada (00:27:11)* Samer discusses the regulatory scrutiny faced when launching Ice Wireless and Sugar Mobile, and the lessons for founders entering heavily regulated industries like telecom, healthcare, and insurance.The Vision for a Decentralized Telecom Future (00:39:05)* Samer introduces Karrier One, a company leveraging blockchain technology to decentralize telecom infrastructure and allow communities to control their own connectivity.Taking on the Telecom Industry Giants (00:23:50)* Samer talks about competing against Bell and other telecom giants, and the hurdles that came with scaling Iristel into Canada's largest independent telecom provider.Exploring the Role of Satellites in Expanding Connectivity (00:30:24)* As a co-founder of Kepler Communications, Samer explains how satellite technology is a game-changer for connecting remote regions and overcoming the limits of traditional telecom infrastructure.The Future of Canadian Innovation and Entrepreneurship (00:45:53)* Samer discusses the future of tech innovation in Canada, how entrepreneurs should navigate regulatory barriers, and the importance of fostering a risk-taking culture.About Samer BishaySamer Bishay is a pioneering telecom entrepreneur and the Founder of Iristel, Canada's largest independent telecommunications provider. With a background in VoIP technology, satellite communications, and decentralized telecom networks, Samer has spent over two decades disrupting the industry. He co-founded Kepler Communications to expand satellite connectivity in remote areas and Karrier One, a blockchain-powered platform for decentralized telecom infrastructure. Recognized as one of Canada's top 25 immigrants, Samer is driven by his mission to bridge the digital divide and create innovative solutions for underserved communities.Connect with Samer Bishay on LinkedIn: https://www.linkedin.com/in/samerbishay/Visit the Iristel website: https://www.iristel.com/Connect with Matt Cohen on LinkedIn: https://ca.linkedin.com/in/matt-cohen1Visit the Ripple Ventures website: https://www.rippleventures.com/ This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit tanktalks.substack.com
Would you like to know how much Zoom paid to acquire the zoom.com domain before the IPO? Today Chad and Steve are talking with Niel Levonius, a high level professional first-call trumpet player in the SF Bay Area and also a tech vetern product marketer with expertise in the VOIP space. Currently launching his own group communication suite as VP of Marketing at Illumy, he previously was the Head of Marketing at Zoom for the Zoom Phone product line as well as Director of Product Marketing at RingCentral.As a musician Niel has traveled around the world to perform or record with many great musicians including Seal, Gladys Knight, The Temptations, The Four Tops, Zac Brown, Dee Dee Bridgewater, Pete Escovedo and many more. He's also the band leader of the Local Edition Jazz Orchestra and can currently be seen at Local Edition in San Francisco on Tuesday nights.Episode #41 of "Can I get that software in blue?", a podcast by and for peopleengaged in technology sales. If you are in the technology presales, solutionarchitecture, sales, support or professional services career paths then thisshow is for you!Our website: https://softwareinblue.comTwitter: https://twitter.com/softwareinblueLinkedIn: https://www.linkedin.com/showcase/softwareinblueMake sure to subscribe or follow us to get notified about our upcomingepisodes:Youtube: https://www.youtube.com/channel/UC8qfPUKO_rPmtvuB4nV87rgApple Podcasts:https://podcasts.apple.com/us/podcast/can-i-get-that-software-in-blue/id1561899125Spotify: https://open.spotify.com/show/25r9ckggqIv6rGU8ca0WP2Links mentioned in the episode:Local Edition Jazz Orchestra: https://localeditionjazz.comJazz Mass Trailer: https://www.youtube.com/watch?v=Ps6z9wIX4xAJazz Mass Apple music: https://music.apple.com/us/album/missa-iubileum-aureum-golden-jubilee-jazz-mass/1635023899Jazz Mass Spotify: https://open.spotify.com/album/7v0wudEKamUVFSo7rFdtC3?si=dOVHQopBTAC9w-CXhVTwGQIllumy Instant Messaging: https://www.illumy.comPacific Mambo Orchestra iii side Youtube: https://www.youtube.com/playlist?list=PLkjMxKti4MZjkRyngOUom6QVHS-fx5p0xPacific Mambo Orchestra iii side Spotify: https://open.spotify.com/album/1Hc67CbNiXKUAxVzHiWrwT?si=CADwc_KyRU6SQeCbBXDKHQD. K. Harrell Talkin Heavy Spotify: https://open.spotify.com/album/3B613bVZ4d0OVnJwRykrIo?si=77vGfvnkThy0d44ifK32Gg
Silence is costing your practice more than you think. Every time you put a patient on hold and they hear nothing but dead air—or worse, that same generic tune on repeat—you're missing out on a chance to build trust, educate, and even grow your practice. In this episode, we uncover why silence is expensive and how your on-hold message can become one of the most overlooked marketing tools in dentistry. In this episode of the Raving Patients Podcast, I sit down with John Waller, “The On Hold Guy,” who has been serving the dental industry for over 30 years. Together, we explore how customized on-hold messaging can transform patient experience, strengthen your brand, and increase ROI—all for just a few dollars a day. If you've ever wondered whether patients are tuning out during those long hold times, or how you can turn wasted moments into opportunities, this conversation will show you the way. What You'll Learn in This Episode: The true cost of silence: Why patients hang up when they hear nothing (and how to prevent it). The anatomy of a great on-hold message: From doctor credentials to services, reviews, and even staff shout-outs. Technology made simple: Whether your office runs on VoIP or still uses landlines, implementation is easier than you think. Best practices you should be using: From alternating voice talents to updating scripts quarterly for fresh impact. How on-hold messages boost ROI: Simple tracking methods and patient feedback that prove the value. Creative content ideas: From dental trivia to highlighting employee-of-the-month, keeping patients engaged and connected. — Key Takeaways 00:39 Introduction and Event Announcement 03:20 The Importance of On-Hold Messaging 04:25 Creating Effective On-Hold Messages 07:00 Implementation and Compatibility of On-Hold Systems 08:28 The Role of Patient Education 10:15 Voice Personalization in On-Hold Messages 12:20 Script Writing and Customization 14:23 Best Practices for On-Hold Messaging 19:25 Content Suggestions for On-Hold Messages 22:58 Measuring ROI from On-Hold Messaging 25:10 Trial Period and Getting Started 26:07 Referral Program and Networking 26:49 Lightning Round Q&A 32:05 Conclusion and Contact Information — Connect with John If you'd like to learn more about how The On Hold Experience can help your practice transform silence into a patient education and marketing tool, reach out to John directly: Call/Text: 208-546-8330 Email: theonholdguy@gmail.com Try the 45-Day Free Test Drive — no long-term commitment, just $59/month after. John is easy to reach, quick to respond, and passionate about helping dental practices make every patient interaction count—even the ones spent on hold. — Learn proven dental marketing strategies and online reputation management techniques at DrLenTau.com. This podcast is sponsored by Dental Intelligence. Learn more here. This podcast is sponsored by CallRail, call tracking & lead conversion software for dentists. Find out more here. Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!
About Nathan Whittacre:CEO of Stimulus Technologies, Nathan Whittacre, is a visionary leader who has spent his three-decade career at the forefront of technological innovation and entrepreneurship. He is a trusted advisor, mentor, and thought leader in the technology field, and the author of The CEO's Digital Survival Guide: A Practical Handbook to Navigating the Future. Stimulus Technologies is focused on providing the best technology to businesses, including IT services, Internet, and VoIP. Nathan's passion lies in helping people better their lives through technology, cybersecurity, and intentional culture. In this episode, Dean Newlund and Nathan Whittacre discuss:The evolving role of AI in business and societyBalancing human connection with technological efficiencyLeadership strategies in the age of digital transformationThe impact of AI adoption on workforce roles and subject matter expertiseEthical and practical considerations of AI in sensitive industries like healthcare Key Takeaways:While large enterprises like credit card companies have used AI for over a decade in areas such as fraud detection, most small and mid-sized businesses are still on the lower ramp of adoption, only beginning to see incremental ROI as vendors embed AI into everyday systems to ease mundane tasks.Nathan's company experimented with replacing its outsourced after-hours call center with an AI agent, and although some customers were initially skeptical, the AI delivered faster and more accurate support than humans, ultimately providing a better overall customer experience.Leaders must resist the temptation to outsource or automate the very elements that make their company unique, instead focusing on strategically using AI to streamline non-core processes like ticket entry or document reviews while ensuring core functions remain human-driven.In healthcare and other sensitive industries, the future of AI adoption will rely heavily on HIPAA-compliant or private, specialized models designed for specific diagnostic support—such as radiology scans—since public large language models are not sufficient to meet strict security and compliance needs. "I like referring to your ChatGPTs, or Grok, or some of these language models that we're using, are just really smart interns, very excited and smart interns.” — Nathan Whittacre Connect with Nathan Whittacre: Website: https://www.stimulustech.com/Book: The CEO's Digital Survival Guide: A Practical Handbook to Navigating the Future: https://www.amazon.com/CEOs-Digital-Survival-Guide-Navigating/dp/1642256307LinkedIn: https://www.linkedin.com/in/nathanwhittacre/ & https://www.linkedin.com/company/stimulus-technologiesFacebook: https://www.facebook.com/nwhittacre See Dean's TedTalk “Why Business Needs Intuition” here: https://www.youtube.com/watch?v=EEq9IYvgV7I Connect with Dean:YouTube: https://www.youtube.com/channel/UCgqRK8GC8jBIFYPmECUCMkwWebsite: https://www.mfileadership.com/The Mission Statement E-Newsletter: https://www.mfileadership.com/blog/LinkedIn: https://www.linkedin.com/in/deannewlund/X (Twitter): https://twitter.com/deannewlundFacebook: https://www.facebook.com/MissionFacilitators/Email: dean.newlund@mfileadership.comPhone: 1-800-926-7370 Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.
This week we talk about the ethical use of Ai and the blurring between humans and code. We take your feedback and answer some questions about VoIP & SIP. -- During The Show -- 00:55 Dangers of AI AI ethics Leveraging AI responsibly Humans take the easiest path Noah's kid's and AI ANS AI adventure Notebook LM Ask Noah Show AI summary AI is only getting better Guard rails Effects of AI on the brain Guy who leaves his wife for AI Politeness and AI 23:54 News Wire Cmake 4.1 - cmake.org (https://cmake.org/download) Rust 1.89 - releases.rs (https://releases.rs/docs/1.89.0) GCC 15.2 - gcc.gnu.org (https://gcc.gnu.org/pipermail/gcc-announce/2025/000189.html) Peazip 10.6 - github.com (https://github.com/peazip/PeaZip/releases/tag/10.6.0) Handbrake 1.10 - handbrake.fr (https://handbrake.fr/news.php?article=59) Audacity 3.7.5 - audacityteam.org (https://support.audacityteam.org/additional-resources/changelog/audacity-3.7.5) Calibre 8.8 - calibre-ebook.com (https://calibre-ebook.com/whats-new) KDE Frameworks 6.17.0 - kde.org (https://kde.org/announcements/frameworks/6/6.17.0) KDE 6.4.4 - kde.org (https://kde.org/announcements/plasma/6/6.4.4) MESA 25.2 - ubuntu.com (https://fridge.ubuntu.com/2025/08/08/ubuntu-24-04-3-lts-released) Windows 11 Native UI Framework - windowscentral.com (https://www.windowscentral.com/microsoft/windows-11/microsoft-confirms-windows-app-sdk-winui-open-source) Debian 13 - debian.org (https://www.debian.org/News/2025/20250809) Ubuntu 24.04.3 - ubuntu.com (https://fridge.ubuntu.com/2025/08/08/ubuntu-24-04-3-lts-released) Proxmox 9.0 - proxmox.com (https://www.proxmox.com/en/about/company-details/press-releases/proxmox-virtual-environment-9-0) Linuxmint 22.2 linuxmint.com (https://www.linuxmint.com/rel_zara.php) Extix 25.8 - extix.se (https://www.extix.se/extix-deepin-25-8-live-based-on-deepin-25-0-1-stable-latest-with-refracta-snapshot-and-kernel-6-16-0-amd64-exton-build-250806) Tails 7.0 RC - torproject.org (https://blog.torproject.org/tails-7_0-rc1-testing) Alma Linux and Native Nvidia GPUs - almalinux.org (https://almalinux.org/blog/2025-08-06-announcing-native-nvidia-suport) BadCam - securityweek.com (https://www.securityweek.com/badcam-new-badusb-attack-turns-linux-webcams-into-persistent-threats) Big Sleep - techzine.eu (https://www.techzine.eu/news/security/133674/googles-ai-big-sleep-discovers-twenty-new-security-vulnerabilities-in-open-source) Grok 2 Going Open Source - reuters.com (https://www.reuters.com/business/musk-says-xai-will-open-source-grok-2-chatbot-2025-08-06) Roblox AI - abcnews.go.com (https://abcnews.go.com/Technology/wireStory/roblox-rolls-open-source-ai-system-protect-kids-124443058) NVIDIA 580 Drivers - phoronix.com (https://www.phoronix.com/news/NVIDIA-580.76.05-Linux) Gnome 48.4 - gnome.org (https://discourse.gnome.org/t/gnome-48-4-released/30706) Virtualbox 7.2 - virtualbox.org (https://www.virtualbox.org/wiki/Changelog-7.2) Podman 5.6 - github.com (https://github.com/containers/podman/releases) Mabox Linux 25.08 - maboxlinux.org (https://maboxlinux.org/mabox-25-08-chinese-japanese-and-korean-fonts) EasyOS 7.0 - bkhome.org (https://bkhome.org/news/202508/easyos-excalibur-series-version-70-released.html) Bluestar Linux 6.16 - sourceforge.net (https://sourceforge.net/projects/bluestarlinux) Zephix 8.0 - zephix-linux.sourceforge.io (https://zephix-linux.sourceforge.io) EasyOS 7.0 - bkhome.org (https://bkhome.org/news/202508/easyos-excalibur-series-version-70-released.html) ASMI Linux 13 - theregister.com (https://www.theregister.com/2025/08/15/asmi_13_debian_edition) UAT-7237 - thehackernews.com (https://thehackernews.com/2025/08/taiwan-web-servers-breached-by-uat-7237.html) Plague Malware - latesthackingnews.com (https://latesthackingnews.com/2025/08/13/newly-discovered-plague-linux-backdoor-malware-remained-undetected-for-a-year) Dropbox & 2 Year Old Apache Vulnerability - zdnet.com (https://www.zdnet.com/article/dripdropper-linux-malware-cleans-up-after-itself) Netfilter Flaw - gbhackers.com (https://gbhackers.com/linux-kernel-netfilter-flaw) CrossC2 - phoronix.com (https://www.phoronix.com/news/Linux-Bhyve-Detection) FireWood Backdoor - gbhackers.com (https://gbhackers.com/firewood-malware-targets-linux-systems) ASI Revived - webpronews.com (https://www.webpronews.com/google-revives-linux-asi-overhead-slashed-to-13-for-enhanced-security) Buttercup AI - helpnetsecurity.com (https://www.helpnetsecurity.com/2025/08/18/buttercup-ai-vulnerability-scanner-open-source) CANN Toolkit - artificialintelligence-news.com (https://www.artificialintelligence-news.com/news/huawei-nvidia-cann-cuda-open-source-challenge) 28:03 JMP Chat - Jordan Out going calls Reset sip credentials Use an asterisks Wizard Problem with binding things to phone numbers 33:14 SIP and Switches - Michael Mikrotik pros and cons Flashing alternative software 37:37 OpenWRT on Unifi - Fred OpenWRT Table of Hardware (https://toh.openwrt.org/?view=normal) UniFi AC Page (https://openwrt.org/toh/ubiquiti/unifiac) UniFi AC Pro Image (https://downloads.openwrt.org/releases/24.10.0/targets/ath79/generic/openwrt-24.10.0-ath79-generic-ubnt_unifiac-pro-squashfs-sysupgrade.bin) Noah already flashed a UniFi AP Fixing Steve's WiFi SCALE WiFi 49:24 Email Server Recommendations - Joshua Viability of self hosted email Mail in a Box & Nextcloud Mail cow -- The Extra Credit Section -- For links to the articles and material referenced in this week's episode check out this week's page from our podcast dashboard! 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