Podcasts about voip

No you're not going mad, and yes there should have been a show by now! Unfortunately with Bank Holidays, and Nick's Choir, and his Church Circuit commitments, and me being a bit unwell/under the weather it didn't work out. Besides which, I can't say there is a lot of news worth talking about to be honest! However, we will be back after WWDC to bring you all our thoughts on that – we promise. Anyway this a little Extra to give you a little update and to let you listen to Nemo's review of the excellent ThinkSound ov202w Wireless Over-Ear Headphones Recorded 26th May 2025 On this week's show NEMO'S HARDWARE STORE (00:05) ThinkSound ov202w Wireless Over-Ear Headphones John loves these and verified Amazon buyers agree with 5 stars abounding... Amazon – US $184 USD or UK £194 UKP Essential Apple Recommended Services: All Things Secured – Online security made simple by Josh Summers. Pixel Privacy – a fabulous resource full of excellent articles and advice on how to protect yourself online. Doug.ee Blog for Andy J's security tips. Ghostery – protect yourself from trackers, scripts and ads while browsing. Simple Login – Email anonymisation and disposable emails for login/registering with 33mail.com – Never give out your real email address online again. AnonAddy – Disposable email addresses Sudo – get up to 9 “avatars” with email addresses, phone numbers and more to mask your online identity. Free for the first year and priced from $0.99 US / £2.50 UK per month thereafter... You get to keep 2 free avatars though. ProtonMail – end to end encrypted, open source, based in Switzerland. Prices start from FREE... what more can you ask? ProtonVPN – a VPN to go with it perhaps? Prices also starting from nothing! Comparitech DNS Leak Test – simple to use and understand VPN leak test. Fake Name Generator – so much more than names! Create whole identities (for free) with all the information you could ever need. Wire and on the App Stores – free for personal use, open source and end to end encryted messenger and VoIP. Pinecast – a fabulous podcast hosting service with costs that start from nothing. Essential Apple is not affiliated with or paid to promote any of these services... We recommend services that we use ourselves and feel are either unique or outstanding in their field, or in some cases are just the best value for money in our opinion. Social Media and Slack You can follow us on: Twitter / Slack / EssentialApple.com / Soundcloud / Spotify / Facebook / Pinecast Also a big SHOUT OUT to the members of the Slack room without whom we wouldn't have half the stories we actually do – we thank you all for your contributions and engagement. You can always help us out with a few pennies by using our Amazon Affiliate Link so we get a tiny kickback on anything you buy after using it. If you really like the show that much and would like to make a regular donation then please consider joining our Patreon or using the Pinecast Tips Jar (which accepts one off or regular donations) And a HUGE thank you to the patrons who already do. Support The Essential Apple Podcast by contributing to their tip jar: https://tips.pinecast.com/jar/essential-apple-show This podcast is powered by Pinecast.

How can you protect yourself as a freight broker from fraud and preserve relationships with trusted carriers? Tune in to this episode with Solomiya Tomkiv to learn more about WireBee and its power to streamline brokerage operations!   Here's What to Learn From This Episode: WireBee's Mission & Background: WireBee's launch post-COVID to combat freight fraud, leveraging co-founder Andre's VoIP expertise. Targeting fraudulent actors to protect carriers is a core focus. Fraud Detection Mechanism: WireBee's system provides unique phone numbers for brokers, ensuring inbound calls are processed with real-time spoof detection. Integrates with tools like Highway and Carrier411 for compliance checks and alerts on suspicious multiple MC associations. Market Engagement Strategy: Building strong carrier relationships as a fraud defense. WireBee's future roadmap includes attending FreightWaves in November for customer feedback and engagement. Focus on phone-system agnosticism to accommodate all users, enhancing market reach.   About Solomiya Tomkiv Solomiya grew up immersed in the world of trucking, witnessing firsthand the challenges that carriers and brokers face daily. Her family's trucking business gave her early exposure to the complexities of logistics, from managing freight operations to navigating the industry's financial and operational hurdles. With a degree from JCU, Solomiya combined her industry knowledge with a strategic mindset, leading her to take on leadership roles in logistics and transportation. She co-founded FreightRate, a company focused on providing tailored logistics solutions, further deepening her expertise in freight management and supply chain optimization. Recognizing a major inefficiency in the freight brokerage space—reliance on manual phone calls for booking and tracking shipments—Solomiya saw an opportunity for innovation. She co-founded WireBee, an AI-powered communication platform designed to help freight brokers automate routine phone calls, increasing efficiency and reducing costs. Under her leadership, WireBee is revolutionizing how brokers interact with carriers, improving response times, and streamlining operations across the industry.   Connect with Solomiya Website: https://www.wirebee.com/  LinkedIn: https://www.linkedin.com/company/wirebee/  

In this compelling Technology Reseller News podcast, publisher Doug Green speaks with Kristy Thomas, Senior Vice President of Global Channel and Alliances at Vonage, about the evolving intersection of AI and customer service. As a leading Cloud Communications Alliance (CCA) member and a pioneer in VoIP, Vonage is now placing ethical AI at the heart of its strategy for enterprise communications. Kristy dives deep into one of the most important — and often overlooked — issues in AI adoption: bias. She explains that AI bias in contact centers is less about human prejudice and more about the quality and governance of the data used to train and inform systems. “The bias is only as good as the data you're giving the AI,” she says, emphasizing the importance of data integrity, routine audits, and transparent data sourcing. Vonage is investing in building what Thomas calls "governed innovation." That includes ethical design, user consent, and AI systems that operate within clearly defined parameters. With tools like Vonage AI Studio, companies can now easily build voice-driven interfaces — what used to be complex IVR systems — in a low-code environment, dramatically reducing friction and increasing adaptability. Thomas highlights that Vonage's AI strategy is multi-threaded. The company is: Powering its own solutions with AI for real-time enhancements, Partnering with industry-specific providers for best-of-breed integrations, and Enabling customers to bring their own AI into the platform. Importantly, she notes a shift in how buyers approach AI: rather than being informed, many are overwhelmed. That's where Vonage's partners play a key role — helping customers identify high-ROI use cases and building practical business cases for AI adoption. Doug and Kristy also discuss how customer service is becoming the new marketing — a front line where loyalty is won or lost. “Even smaller companies can outpace Goliaths,” Kristy notes, when AI empowers a personalized and secure customer experience. Vonage's commitment to trust is backed by its alignment with Ericsson and a strong internal structure focused on compliance and security. Kristy previews Vonage's participation in Contact Center Week in Las Vegas, where the company will showcase real-world AI use cases that demonstrate measurable business outcomes. To learn more about how Vonage is redefining contact center engagement through responsible AI, visit Vonage.com.

In this Better Satellite World podcast, SSPI's Tamara Bond-Williams speaks with Ed Fox, Chief Technology Officer at MetTel. They explore one of the hot topics of the industry: the convergence of the telecom and satellite industries and what that may spell for the future. Ed Fox is MetTel's technology leader, responsible for the planning, deployment, and operations of MetTel's broadband, data, and VoIP network infrastructure. He is a member of the Forbes Technology Council and a contributing author for IDG influencer network. Ed has over 30 years of telecommunications and network experience managing massive organizational and customer growth at major telecommunications providers.

“It's not just about moving from PBX to VoIP anymore. It's about delivering tools customers can't live without.” – Spencer Lee, CEO, Telin In this episode of Technology Reseller News, publisher Doug Green sits down with Spencer Lee, CEO of Telin, for an in-depth discussion on how Telin is redefining value for MSPs, resellers, and partners through its expanding App Store ecosystem. Founded in 1991 and now operating across Canada, the U.S., and Australia, Telin has long focused on providing its partners with best-of-breed unified communications solutions. But as customer demands have shifted beyond price and call quality, Telin has responded with a new mission: help partners reduce churn by delivering fast, integrated, and highly relevant services through its curated App Store. Lee explains how customer retention is no longer about lowering costs—it's about delivering the right integrations and tools, from CRMs to AI-enabled scheduling systems. Drawing on insights from a network of over 1,000 resellers, Telin has identified the true drivers of churn and is proactively adding pre-vetted applications to address them. Recent integrations include solutions like ServiceTitan and Zenoti, along with proprietary analytics dashboards and wallboards. Whether internally developed or brought in from mature third-party providers, all App Store offerings meet Telin's standards for performance, compliance, and usability. The result: resellers gain instant access to industry-specific solutions that can help them pivot into new verticals with confidence and speed. “We want our partners to focus on what they do best—delivering excellent customer service,” said Lee. “We'll take care of the backend, integrations, and infrastructure.” Lee also shares how Telin's App Store strategy reflects a broader trend across the UC and CC landscape: moving beyond voice to value. The tools now define the offering, not just the phone system. Partners who deliver integrated, business-advancing solutions—rather than just voice savings—can command better margins and enjoy deeper customer loyalty. To learn more about Telin and its App Store, visit: https://telin.com.

George the Tech discusses the end of Skype and explores various alternatives for making and receiving phone calls, particularly in a business and studio environment. George conducts the live stream via Zoom using a wireless OZ headset and examines why platforms like Microsoft Teams, Google Voice, and even Zoom itself may not be ideal for replacing Skype. He highlights OpenPhone as an effective VoIP solution, detailing its features, usability, and advantages for voice actors and other professionals. George also demonstrates how to use the CEntrance PASport VO for seamless integration of phone calls in a recording studio and covers the benefits of maintaining separate business and personal phone lines. @OpenPhone Referral Code for $20 Credit: https://openph.one/referral/ytk5q1Z 00:00 Introduction and Experimenting with Zoom 00:39 The End of Skype: What It Means for You 01:50 Exploring Alternatives to Skype 06:01 Introducing OpenPhone: A Reliable VoIP Solution 07:29 OpenPhone Features and Benefits 13:30 Using OpenPhone with Pro Audio Gear 18:40 Comparing OpenPhone and Zoom for Business Calls 20:29 OpenPhone Pricing and Affiliate Program 24:11 Conclusion: Navigating a Post-Skype World Website: http://georgethehtech Facebook: http://www.facebook.com/georgethetech Instagram: @georgethetech Podcast: http://theproaudiosuite.com

In this episode of the VRMA Arrival podcast, Onita Mihaly, senior director of brand marketing at Ooma, discusses the company's role in improving short-term rental (STR) safety with its VoIP-based landline service.

David Kim (DK) is a trusted advisor as an AI, GRC, cybersecurity, and PCI DSS consultant and currently sits on Technical Advisory Boards, Governance Boards. He has centered his entire career around IT topics such as telecommunications, data networking, VoIP, unified communications, network management, information systems security, regulatory compliance, privacy, and auditing IT infrastructures for compliance. Learn how and why we met 24 years ago and thoughts around privacy and risk in the SMB space.

St. Petersburg, FL - Phone.com, a leading provider of cloud-based communications solutions for small businesses, has announced the launch of ProSIM, a new service that enables users to make and receive calls and text messages from their business number using the native dialer of their mobile device. The announcement was made during a podcast interview at Cloud Connections 2025, held in Orlando. Developed in partnership with Tango Networks, ProSIM delivers a fully integrated business line over an eSIM—eliminating the need for a separate app. According to Ari Rabban, CEO of Phone.com, the new offering “revolutionizes mobile communications by bringing UCaaS capabilities to the native smartphone interface, offering simplicity, compliance, and reliability for workers on the move.” Brian Cassano, Vice President of Channel Success (Americas) at Tango Networks, highlighted the opportunity for small business customers. “ProSIM lets businesses extend their UCaaS platform natively to mobile devices. It works seamlessly with features like Apple CarPlay, voice commands, contact integration, and text messaging, while delivering enterprise-grade compliance including HIPAA and SOC 2.” ProSIM is immediately available to existing and new Phone.com customers. For current users, the feature can be activated from the customer dashboard by scanning a QR code to install the ProSIM eSIM. Once installed, users can maintain two lines on a single device—one personal and one business—without switching apps. The companies noted that the product is especially valuable for “workers on the move,” including contractors, healthcare professionals, and frontline staff. By using the cellular network instead of relying on Wi-Fi or data for VoIP applications, ProSIM ensures consistent, high-quality communication without the common drawbacks of app-based calling. “This isn't just a technical advancement—it's a workforce solution,” said Rabban. “Whether you're a solo entrepreneur or part of a mobile team, ProSIM makes it easy to separate business and personal communications while delivering the reliability small businesses need.” Phone.com is actively seeking new channel partners who want to bring ProSIM to small business customers. More information is available at www.phone.com and www.tango-networks.com.

Simon and Nick are back, a week late because Simon forgot what date it was! Nick's trusty microphone then decided to die completely, so he sounds a little different as he had to fall back on his headset, and the master recording crashed and deleted itself before Simon could save it, so this is the Piezo backup recording, which is perfectly OK but doesn't have all the Audio Hijack niceness. Anyway in a month that saw new Apple Macs, and iPads, and Tariff Tomfoolery and much more the boys decide to talk about Simon ordering a 16e, and plastic eating mealworms, amongst other things!!! Recorded 13th April 2025 On this week's show NICK RILEY Spligosh in the Slack Sutton Park Circuit church worship on YouTube Nick's church stream videos on You Tube APPLE Simon orders the iPhone 16e Apple released: iPad Air M3 and A16 iPad launched on March 4 and MacBook Air M4 and M4 Max Mac Studio on March 5. Everything New in the iOS 18.5 Beta – MacRumors How to use Visual Intelligence on iPhone 15 Pro and iPhone 16e – BGR Apple reveals details of security fixes added in iOS 18.4 and more – 9to5Mac Apple TV+ cancels Mythic Quest, allowing new season 4 ending – Cult of Mac The iPad Launched 15 Years Ago Today, Continues To Dominate The Tablet Market – WCCFTech SCIENCE AND TECHNOLOGY Microsoft is now 50 years old – The Verge [Scientists break down cheap plastic using the air – LiveScience Plastic-eating mealworms native to Africa discovered – Live Science SECURITY & PRIVACY Court confirms Apple is suing UK government over encryption backdoor – TechRadar WORTH A CHIRP / ESSENTIAL TIPS You can now buy an Apple Pencil Pro that looks like a crayon – 9to5Mac New Low Price: Add Ports Galore to Your Apple Mac Mini With Satechis – CNET Select Faster on iPhone With This Two-Finger Trick – MacRumors Essential Apple Recommended Services: All Things Secured – Online security made simple by Josh Summers. Pixel Privacy – a fabulous resource full of excellent articles and advice on how to protect yourself online. Doug.ee Blog for Andy J's security tips. Ghostery – protect yourself from trackers, scripts and ads while browsing. Simple Login – Email anonymisation and disposable emails for login/registering with 33mail.com – Never give out your real email address online again. AnonAddy – Disposable email addresses Sudo – get up to 9 “avatars” with email addresses, phone numbers and more to mask your online identity. Free for the first year and priced from $0.99 US / £2.50 UK per month thereafter... You get to keep 2 free avatars though. ProtonMail – end to end encrypted, open source, based in Switzerland. Prices start from FREE... what more can you ask? ProtonVPN – a VPN to go with it perhaps? Prices also starting from nothing! Comparitech DNS Leak Test – simple to use and understand VPN leak test. Fake Name Generator – so much more than names! Create whole identities (for free) with all the information you could ever need. Wire and on the App Stores – free for personal use, open source and end to end encryted messenger and VoIP. Pinecast – a fabulous podcast hosting service with costs that start from nothing. Essential Apple is not affiliated with or paid to promote any of these services... We recommend services that we use ourselves and feel are either unique or outstanding in their field, or in some cases are just the best value for money in our opinion. Social Media and Slack You can follow us on: Twitter / Slack / EssentialApple.com / Soundcloud / Spotify / Facebook / Pinecast Also a big SHOUT OUT to the members of the Slack room without whom we wouldn't have half the stories we actually do – we thank you all for your contributions and engagement. You can always help us out with a few pennies by using our Amazon Affiliate Link so we get a tiny kickback on anything you buy after using it. If you really like the show that much and would like to make a regular donation then please consider joining our Patreon or using the Pinecast Tips Jar (which accepts one off or regular donations) And a HUGE thank you to the patrons who already do. Support The Essential Apple Podcast by contributing to their tip jar: https://tips.pinecast.com/jar/essential-apple-show This podcast is powered by Pinecast.

In this episode of Double Tap, Steven and Shaun explore the expanding world of AI-powered vision across devices and platforms. Steven shares his first hands-on experience using Google Gemini's live vision feature on the Samsung Galaxy S25, using it to identify blinking lights and navigate the menu on an inaccessible VoIP phone—saving himself an Aira call in the process.They dive deep into what this technology can do (and what it can't), including its potential for identifying objects like mugs, clothing, CDs, and reading text on the fly. While Gemini impresses in some use cases, its limitations in real-time accuracy reveal that we're still a few steps away from fully trusting AI for independent navigation or complex spatial tasks.Listeners also weigh in. Aaron shares a glowing review of the Stellar Trek and its breadcrumb navigation, color detection, and tactile buttons—offering a hands-free experience separate from his smartphone. Steven reflects on past struggles with the device and confirms plans to revisit it with Humanware's help for a more in-depth review.Other topics include: The strengths and weaknesses of the Envision smart glasses vs. Echo Vision by Agiga Meta Smart Glasses glitches and fixes The growing reliability of AI voices and TTS tools for audio production The future of smart glasses hardware amid global supply issues A hilarious and practical debate on using fingers vs. liquid level indicators for pouring teaWith firsthand insights, practical listener advice, and thoughtful reflections on what accessible AI could mean for blind users, this episode offers both inspiration and grounded realism.Get in touch with Double Tap by emailing us feedback@doubletaponair.com or by call 1-877-803-4567 and leave us a voicemail. You can also now contact us via Whatsapp on 1-613-481-0144 or visit doubletaponair.com/whatsapp to connect. We are also across social media including X, Mastodon and Facebook. Double Tap is available daily on AMI-audio across Canada, on podcast worldwide and now on YouTube.Chapter Markers:00:00 Introduction09:03 Exploring Practical Applications of AI18:18 The Evolution of AI and User Interaction22:10 Navigating with Technology: User Experiences28:11 Navigating New Technology: The Learning Curve30:01 Exploring the Stellar Trek: Potential and Expectations31:59 Audio Narration and TTS: Enhancements in Accessibility33:51 Editing with VoiceOver: Overcoming Challenges35:18 Smart Glasses: Innovations and User Experiences37:18 The Future of Assistive Tech: Anticipating New Developments39:12 The Impact of Market Changes on Technology41:09 User Preferences: Form Factor and Functionality43:08 Stockpiling Tech: Concerns and Considerations45:56 Community Questions: Seeking Solutions47:50 User Experiences with Smart Glasses49:41 Troubleshooting Tech: Common Issues and Fixes52:28 Liquid Level Indicators: Preferences and Alternatives55:18 Upcoming Innovations: AI and Accessibility Find Double Tap online: YouTube, Double Tap WebsiteJoin the conversation and add your voice to the show either by calling in, sending an email or leaving us a voicemail!Email: feedback@doubletaponair.comPhone: 1-877-803-4567

In this episode of the ROCC Pod, we sit down with Mark Friday of RJ Telecommunications to explore how his company has grown from a family-run operation to a full-scale managed service provider. Mark walks us through the company's origins, starting in 1996 and his joining in 2004 as a teenager. Back then, RJ focused mainly on physical phone systems, but with the rise of VoIP and the decline of traditional systems like Nortel, the company evolved. By 2013, they were developing their own phone software and expanding into managed internet services, fiber, and network infrastructure.We learn how this growth led RJ to become a true MSP, offering IT services, cybersecurity, and full network management while maintaining a commitment to transparency. Mark emphasizes his mission to grow honestly, in contrast to other IT vendors who often sell fear-based solutions or unnecessary services. His goal is to provide practical, effective, and affordable tech solutions—especially for fellow small businesses.Mark also shares his experiences working with family, explaining that trust has been critical to the company's culture and customer service. His older cousin, who once babysat him, now plays a key role in the business. As RJ has scaled from three to nine employees in just two years, he's been able to delegate roles while ensuring the customer-first approach remains central to their work.Looking ahead, Mark is focused on growing RJ's presence in the IT space with integrity. He wants to build a team that can run day-to-day operations, freeing him up to engage more with the community, attend networking events, and explore interests in real estate investment. He shares his past ventures, including flipping a house and running a sandwich shop and video store before returning to RJ and becoming the sole owner.We also touch on RJ's approach to security camera installations, which is guided by customer needs and budget, avoiding one-size-fits-all solutions. Mark speaks positively about his experience with the Royal Oak Chamber and how its lively, supportive environment has helped RJ build local relationships.You'll also find our how actor Donald Faison enters our conversation. More on him here:https://www.imdb.com/name/nm0265668https://en.wikipedia.org/wiki/Donald_FaisonMore on RJ Telecommunications: https://now.rj10.com/Phone: 248-442-2100Facebook: https://www.facebook.com/people/RJ-Telecommunications-inc/61554279984531/LinkedIn: https://www.linkedin.com/company/rj-telecommunications-inc/Instagram: https://www.instagram.com/rjtelecommunications/ Learn more about the Royal Oak Chamber of Commerce: https://www.royaloakchamber.com/Connect with our hosts:Jon Gay from JAG in Detroit Podcasts - http://www.jagindetroit.com/Lisa Bibbee from Century 21 Northland - http://soldbylisab.com/

Connectivity is critical to every cloud workload, video call, and customer transaction, so Massive Networks is offering a new vision for MSPs to deliver next-generation network services. In a podcast recorded for Technology Reseller News, Ken Totura, Chief Channel Officer, and James Coberly, CTO, unveiled the company's “Carrier Evolved” initiative and its flagship solution, One Pipe Multi-Connect. “Carrier Evolved isn't just a tagline—it's a rethink of what a modern network provider should be,” said Totura. “It's about reliability, security, simplicity—and a true partnership with MSPs.” One Pipe Multi-Connect: More Than a Pipe—A Platform The centerpiece of the initiative is One Pipe Multi-Connect, a high-performance fiber transport system that lets MSPs deliver multiple isolated services over a single physical connection. These can include: Premium blended internet Private Layer 2 networking VoIP-dedicated bandwidth IoT segmentation Direct cloud on-ramps (to Azure, AWS, GCP and more) Services can be scaled, modified, or added within 24–48 hours, providing the flexibility required by seasonal businesses, multi-site operations, and evolving hybrid workforces. “Think of it as a Swiss Army knife for enterprise connectivity,” said Coberly. “We're delivering data center-grade internet and private cloud access directly to the customer premises.” Built for MSPs, Not to Compete with Them Unlike some providers that sell over or around their partners, Massive Networks is 100% channel-first. The company provides engineering consultation, 24/7 live support, and a referral and revenue model that helps MSPs grow monthly recurring revenue (MRR) and increase their valuation. “MSPs can offer a higher-grade, fully customized network solution without building a NOC,” said Totura. “We handle last-mile aggregation, private transport, and cloud connectivity—globally.” Consultative, Customized Connectivity The “Carrier Evolved” approach also changes the customer conversation. By helping MSPs deliver robust, consultative, and customized network services, Massive Networks empowers end-customers to: Increase productivity by segmenting traffic and prioritizing apps Enhance brand reputation with faster, more reliable services Reduce TCO with consolidated billing and multi-service flexibility “CIOs want a simplified, secure network stack with fewer vendors and better control,” said Coberly. “We let MSPs be the single point of truth and trust.” Massive Networks supports access to 65+ million lit buildings, 500+ cloud on-ramps, and true Layer 2 isolation—with hardware encryption options for regulated industries. The Bottom Line Carrier Evolved means reliability, security, and simplicity—and it's giving MSPs a new reason to lead the connectivity conversation. Learn more at www.massivenetworks.com

“We've built something we're really proud of—and we'd love the opportunity to meet you,” says Charlene Hutchison of Viirtue (with two I's), in this exclusive Technology Reseller News interview recorded live at Channel Partners 2025. Viirtue, a white-label VoIP and UCaaS provider serving hundreds of partners nationwide, continues its rapid growth trajectory by investing in what matters most: community, enablement, and automation. Hutchison shares how Viirtue's unique approach to onboarding—featuring a self-paced, concierge-supported process that gets partners to market in as little as two weeks—has contributed to the company's 80% completion rate, well above the industry average. At the heart of Viirtue's strategy is a strong emphasis on community and partner experience. With hands-on client success teams, on-demand training, and an active peer-support Slack channel, Viirtue is empowering partners not just to get started—but to scale. Looking Ahead: Nashville Connect and Hierarchical Billing Viirtue will host its third annual Nashville Connect partner conference in October 2025. The event invites both existing and prospective partners for hands-on education, roadmap reveals, networking, and collaboration with key vendors. “It's all about putting our partners in the best position to succeed,” says Hutchison. In addition, Viirtue is preparing to launch hierarchical billing within its proprietary quote-to-cash platform, Vibe. This new feature allows partners to create parent-child billing structures for multi-location customers—streamlining account management while maintaining white-label flexibility. A Clear Message for MSPs As the company looks toward the remainder of 2025, Viirtue's message to the channel is clear: whether you're launching a VoIP business or looking to diversify your services, Viirtue offers a modern, intuitive, and partner-first platform backed by a passionate team. To learn more, visit www.viirtue.com (that's Viirtue with two I's), or reach out via sales@viirtue.com.

Soutenez-nous sur patreon.com/iweek !Voici l'épisode 227 d'iWeek (la semaine Apple), le podcast.Quelles hausses de prix pour Apple avec 104% de droits de douane depuis la Chine ?Enregistré mardi 8 avril 2025 à 17h45, enregistrement accessible en direct sur X, YouTube, Twitch et LinkedIn Live. Un épisode châpitré : profitez-en !Présentation : Benjamin Vincent avec la participation de Gilles Dounès (ex-rédacteur en chef de MacPlus et co-auteur de "iPod Backstage") et Elie Abitbol (ex-président des APR en France et ex-cofondateur des magasins MCS devenus C&C à Nice, Cannes et Aix-en-Provence).Au sommaire de cet épisode 227 : l'entrée en vigueur, ce mercredi 9 avril, des nouveaux droits de douane américains annoncés par Donald Trump. Tous les produits Apple ou presque devraient voir leur prix augmenter. L'iPhone 16 pourrait, par exemple, passer de 799$ à 1.140$ hors taxes, soit plus qu'actuellement, pour l'iPhone 16 Pro. Résultat : la ruée dans les Apple Store américains où on s'arrache les iPhone notamment avant les changements de tarifs. Apple aurait d'ailleurs fait sortir de Chine tout le stock d'iPhone avant les nouveaux tarifs douaniers. Quelles conséquences pour Apple, et pour nous, en France ? Les prix risquent-ils aussi augmenter ?Mais que fait la police à Cupertino ? iOS 19, iPhone 17, iPhone pliant et même iPhone du 20è anniversaires en 2027 : les fuites sont de retour. Les rumeurs et ceux qui les font circuler aussi, à commencer par Jon Prosser. Tim Cook est-il trop occupé entre les retards d'Apple Intelligence et sa machine à calculer pour fixer les nouveaux prix révisés à la hausse ? Rien ne va-t-il plus… ou pas… à l'Apple Park ?Le JT de la semaine avec une première victoire pour Apple et les partisans de la protection des données personnelles au Royaume-Uni  et la nouvelle Freebox Pop S avec la fibre et le Wifi 7 (et c'est tout !) pour moins de 25€ par mois.Et puis, le bonus exclusif pour vous nos soutiens Patreon. Cette semaine, la fin de Skype, programmée par Microsoft pour le 5 mai prochain. Microsoft qui pousse les derniers utilisateurs à basculer vers Teams. Toutes les données seront supprimées en janvier prochain. La fin d'une époque… Pour en profiter : patreon.com/iweek.À mardi prochain, 15 avril 2025, pour l'épisode 228 dont l'enregistrement sera à suivre en direct à partir de 17h30 sur sur X, YouTube, Twitch et LinkedIn Live !Hébergé par Ausha. Visitez ausha.co/politique-de-confidentialite pour plus d'informations.

"We used to care about the conversation only from the moment it started until it ended. Now we care about what happens after." That key quote from Jeff Pulver, telecom pioneer and the driving force behind the Pulver Order that helped make VoIP a legitimate telecom service, sums up a new era in enterprise communications. Speaking alongside leading industry analyst Jon Arnold, Pulver and Arnold joined Doug Green, Publisher of Technology Reseller News, for a wide-ranging closing podcast at Enterprise Connect 2025. Looking back over 25+ years of Enterprise Connect—from the PBX shows in Washington, D.C., to the Swan and Dolphin, and now the Gaylord and Las Vegas—the two industry veterans observed how much has changed. From Nortel to Microsoft, from hardware to the cloud, and now into the AI era, the show and the industry have constantly evolved. Arnold noted the shift in enterprise communications from dedicated telecom departments to outsourced IT and cloud-first strategies. Pulver recalled the days when maintaining uptime on voice trading systems was a mission-critical function for financial firms. Today, the challenge is managing and extracting value from the metadata of conversations. Pulver introduced listeners to the vCon, a new standard that captures the essence of a conversation—voice, text, and data—for post-call analytics, memory, and trust-building. "Living in a world where you can now leverage the metadata associated with the conversation and monetize that... that's the future," he said. Learn more about the Pulver Order and Jeff's legacy in VoIP here: Celebrating 20 Years of Innovation. AI, metadata, and automation were key themes. Arnold explained that while UCaaS providers have solved voice and video delivery, the next frontier is capturing insights from those communications to improve workflows and build knowledge across the organization. Pulver added that many chatbots today suffer from "amnesia" – they can't remember previous interactions. The vCon standard aims to solve that, along with related standards like SKIT, which help verify the authenticity of data. Trust and memory, said Pulver, are the building blocks of AI in communications. And while these technologies are just gaining traction, he predicted that by 2027-2030, they will redefine how businesses communicate, collaborate, and operate. Pulver emphasized the importance of building opt-in consent and compliance into communications. Recording calls without proper consent, especially in California or the EU, could pose legal risks, and new protocols are being designed to address that. Looking ahead, Arnold cautioned that companies that fail to invest in R&D during this critical AI transition risk falling behind. While current products are still maturing, the groundwork for the next generation of communications is being laid today. Enterprise Connect 2025 may have wrapped, but the conversation is far from over. As Pulver put it, "This is where the future happens." Stay tuned for more updates from Enterprise Connect 2025 at Technology Reseller News.

In this episode of Hands-On Tech, Mikah Sargent helps Will with his question about porting his landline number to an old Google Pixel 5 phone and using it as his home phone, as well as whether he should create a new Google account to do this. Don't forget to send in your questions for Mikah to answer during the show! hot@twit.tv Host: Mikah Sargent Download or subscribe to Hands-On Tech at https://twit.tv/shows/hands-on-tech Want access to the ad-free video and exclusive features? Become a member of Club TWiT today! https://twit.tv/clubtwit Club TWiT members can discuss this episode and leave feedback in the Club TWiT Discord.

In this episode of Hands-On Tech, Mikah Sargent helps Will with his question about porting his landline number to an old Google Pixel 5 phone and using it as his home phone, as well as whether he should create a new Google account to do this. Don't forget to send in your questions for Mikah to answer during the show! hot@twit.tv Host: Mikah Sargent Download or subscribe to Hands-On Tech at https://twit.tv/shows/hands-on-tech Want access to the ad-free video and exclusive features? Become a member of Club TWiT today! https://twit.tv/clubtwit Club TWiT members can discuss this episode and leave feedback in the Club TWiT Discord.

In this episode of Hands-On Tech, Mikah Sargent helps Will with his question about porting his landline number to an old Google Pixel 5 phone and using it as his home phone, as well as whether he should create a new Google account to do this. Don't forget to send in your questions for Mikah to answer during the show! hot@twit.tv Host: Mikah Sargent Download or subscribe to Hands-On Tech at https://twit.tv/shows/hands-on-tech Want access to the ad-free video and exclusive features? Become a member of Club TWiT today! https://twit.tv/clubtwit Club TWiT members can discuss this episode and leave feedback in the Club TWiT Discord.

In this episode of Hands-On Tech, Mikah Sargent helps Will with his question about porting his landline number to an old Google Pixel 5 phone and using it as his home phone, as well as whether he should create a new Google account to do this. Don't forget to send in your questions for Mikah to answer during the show! hot@twit.tv Host: Mikah Sargent Download or subscribe to Hands-On Tech at https://twit.tv/shows/hands-on-tech Want access to the ad-free video and exclusive features? Become a member of Club TWiT today! https://twit.tv/clubtwit Club TWiT members can discuss this episode and leave feedback in the Club TWiT Discord.

In this episode of Hands-On Tech, Mikah Sargent helps Will with his question about porting his landline number to an old Google Pixel 5 phone and using it as his home phone, as well as whether he should create a new Google account to do this. Don't forget to send in your questions for Mikah to answer during the show! hot@twit.tv Host: Mikah Sargent Download or subscribe to Hands-On Tech at https://twit.tv/shows/hands-on-tech Want access to the ad-free video and exclusive features? Become a member of Club TWiT today! https://twit.tv/clubtwit Club TWiT members can discuss this episode and leave feedback in the Club TWiT Discord.

In this episode of Hands-On Tech, Mikah Sargent helps Will with his question about porting his landline number to an old Google Pixel 5 phone and using it as his home phone, as well as whether he should create a new Google account to do this. Don't forget to send in your questions for Mikah to answer during the show! hot@twit.tv Host: Mikah Sargent Download or subscribe to Hands-On Tech at https://twit.tv/shows/hands-on-tech Want access to the ad-free video and exclusive features? Become a member of Club TWiT today! https://twit.tv/clubtwit Club TWiT members can discuss this episode and leave feedback in the Club TWiT Discord.

In this episode of Hands-On Tech, Mikah Sargent helps Will with his question about porting his landline number to an old Google Pixel 5 phone and using it as his home phone, as well as whether he should create a new Google account to do this. Don't forget to send in your questions for Mikah to answer during the show! hot@twit.tv Host: Mikah Sargent Download or subscribe to Hands-On Tech at https://twit.tv/shows/hands-on-tech Want access to the ad-free video and exclusive features? Become a member of Club TWiT today! https://twit.tv/clubtwit Club TWiT members can discuss this episode and leave feedback in the Club TWiT Discord.

In this episode, Seth Price and Jim dive into some of the biggest challenges and opportunities in running a law firm today. They discuss the struggles of hiring and employee retention, the impact of AI on legal marketing, and the future of VoIP systems with AI integration. Jim also celebrates the third anniversary of Criminal Mastermind, now a 50-person operation, while Seth shares insights from his viral LinkedIn post on resume gaps.Subscribe to The Conference Connection for more insights on legal industry trends, hiring strategies, and emerging technologies shaping the future of law firms!#SethPrice #Jim #LegalTech #AIinLaw #VoIPSystems #HiringChallenges #LegalMarketing #LawFirmManagement

At Channel Partners 2025, Robert Serretti shares how immersive collaboration spaces drive stickier solutions for partners “We really see the channel as the best way to go to market. Once partners experience the platform, the ideas start to pop.” Robert Serretti, CTO, TeleSpeak LAS VEGAS, NV – Channel Partners Conference 2025 – As hybrid work becomes the norm, collaboration tools are evolving to meet the moment. One company embracing this shift with immersive technology is TeleSpeak, a software development firm that offers Office Anywhere, a virtual, persistent workspace designed to replicate the energy and spontaneity of a physical office environment—without the commute. Robert Serretti, TeleSpeak's CTO, joined Technology Reseller News to explain how Office Anywhere is redefining what it means to "show up" to work in a hybrid world. From Zoom Fatigue to Persistent Presence Office Anywhere isn't just another video conferencing app. Instead, it creates a visually immersive digital office, complete with rooms, desks, doors to knock on, and the feeling that colleagues are just down the hall. “If you're in the office and your co-worker's door is open, you pop in. If it's closed, you knock. We replicate that virtually,” said Serretti. “It combats the isolation many remote workers feel and fosters real connection.” The platform integrates seamlessly with Zoom, Microsoft Teams, Google Meet, AWS Chime, and leading CCaaS and UCaaS systems, including Salesforce, Genesys, HubSpot, and others. Designed for Contact Centers, Classrooms, and Creatives Office Anywhere offers vertical-specific spaces: Contact Centers with call flows and integrations Virtual Classrooms for education providers Custom Spaces, from corporate HQs to Millennial Falcon-themed hubs Built-in assets like SIP phones and CRM dashboards allow users to work inside familiar systems—just within an immersive, collaborative space. A Sticky, Monetizable Opportunity for Channel Partners TeleSpeak is channel-first. For MSPs, agents, and solution providers, the platform offers: 25% recurring commission Free use of the platform for partner orgs Custom-branded, immersive demo environments Flexible price points for SMB, mid-market, and enterprise Pricing starts at $95/month for up to 10 users, scaling to custom deployments for large teams. “It's sticky,” Serretti emphasized. “Because it layers on top of existing platforms—CCaaS, VoIP, CRM—it enhances what partners already sell.” TeleSpeak is actively onboarding new partners. Visit telespeak.net to see a live demo and explore the platform. Interested partners can contact Robert Serretti directly at roberts@telespeak.net. As Serretti noted, “Once people use it, they start to see the possibilities.”  

Microsoft is closing down Skype, the video-calling service it bought for $8.5 billion in 2011, which had helped spark a transformation in how people communicate online. The tech giant said it will retire Skype in May and shift some of its services to Microsoft Teams, its flagship videoconferencing and team applications platform. Skype users will be able to use their existing accounts to log into Teams. Microsoft has for years prioritized Teams over Skype, and the decision to fold the brand reflects the tech giant's desire to streamline its main communications app as it faces a host of competitors. Founded in 2003 by a group of engineers in Tallinn, Estonia, Skype was a pioneer in making telephone calls using the internet instead of landlines. It relied on VoIP, Voice over Internet Protocol, technology that converts audio into a digital signal transmitted online. Skype added video calls after online retailer eBay bought the service in 2005. “It brought a lot of people around the world closer,” said Barbara Larson, a management professor at Northeastern University who studies the history of virtual and remote work. The ability to bypass expensive international phone calls to connect with far-flung coworkers was a boon for startups, but also people outside of the business world. As with other new platforms, scammers also made use of it. Skype was still considered high-tech in 2017 when recently inaugurated President Donald Trump's administration used it to field questions from journalists far from the White House press briefing room. It was a month later when Microsoft launched Teams, an attempt to catch up to the growing demand for workplace chatting services sparked by upstart rival Slack Technologies. Slack and Teams, along with newer video platforms such as Zoom, saw explosive growth during the COVID-19 pandemic as companies scrambled to shift to remote work, and even families and friends looked for new tools for virtual gatherings. Skype, by then, was already on the wane but had paved the way for strengthening the connections people can build remotely. This article was provided by The Associated Press.

Podcast with Vincent Gianfrancesco, Channel Manager, Snom "Our job is to walk hand-in-hand with partners. We'll support you in customer meetings, train your teams, and serve as an extension of your business." – Vincent Gianfrancesco, Channel Manager, Snom March 2025 – At Enterprise Connect 2025, Vincent Gianfrancesco, Channel Manager at Snom, sat down with Doug Green, publisher of Technology Reseller News, to discuss Snom's unwavering commitment to its partners and the innovative solutions driving their success. A Partner-First Philosophy Snom, known for its precision-engineered German-designed VoIP hardware, is part of the VTech family of brands. Within this group, Snom serves as the business communications solutions arm—supporting UCaaS providers, hosted voice companies, and service providers across North America and beyond. “We believe that through the channel, we can really start to penetrate not only the global market but specifically here in the Americas,” Gianfrancesco said. Backing Partners Every Step of the Way Snom goes beyond delivering reliable hardware—it builds long-term partnerships. The company offers: U.S.-based channel managers Onsite and remote sales support Partner training and enablement Live support and zero-hassle product replacement With a three-year advanced replacement warranty and fully stocked U.S. warehouses, Snom ensures partners and their customers experience minimal downtime and maximum satisfaction. “We stock everything within our U.S. warehouses, also with our partner distributors,” Gianfrancesco emphasized. Purpose-Built Devices for Business Snom's product line includes IP phones, DECT mobility solutions, conference phones, and headsets—all tailored for reliability and real-world conditions: D7xx Series – Next Gen: Wideband HD audio, Bluetooth support, and sleek design make these IP phones ideal for SMBs and enterprise offices. Explore M500 Pro DECT Series: Built for mobility, this series supports rugged, antimicrobial handsets ideal for hospitals, auto shops, and warehouses. Explore C520 Conference Phone: Engineered for group collaboration with high-fidelity audio and wireless expansion mics. Explore Supporting Innovation and Industry Trends From supporting AI-driven solutions like Jeff Pulver's vCons to exploring new use cases in healthcare and hospitality, Snom continues to adapt its hardware for a rapidly changing UCaaS landscape. “We're trying to be nimble—integrating with disruptive technologies like AI, contact center platforms, and vCons so we can support our partners wherever the market is going,” said Gianfrancesco. Learn More Visit snomamericas.com to explore Snom's full product line, find your regional channel manager, or start a new partnership.

Scaling Your Insurance Business: Strategies and ToolsIn the latest episode of the Insurance Business Babes podcast, hosts Kathe Kline and Joanna Wyckoff explore the crucial topic of scaling an insurance business. They share insights and practical advice on how to efficiently manage and grow a client base without sacrificing time or resources.Joanna and Kathe emphasize the importance of leveraging technology to enhance business operations. A prime example they discuss is the use of VOIP phone systems, like RingCentral or Dialpad, that not only record calls but also provide AI-generated summaries. This feature allows agents to quickly access details from previous conversations, ensuring they maintain strong client relationships and efficiently resolve issues without relistening to entire calls.The episode also highlights the necessity of being strategic with client services. Joanna shares the example of Benelink, a subcontractor for carriers that assists clients with renewing Medicare Savings Programs. By directing clients to such services, agents can focus on tasks that directly contribute to business growth rather than spending time on non-revenue-generating activities. This approach not only saves time but also reduces liability risks.Kathe discusses the benefits of flexible compensation models, especially when onboarding new agents or partners. This model can attract part-time agents who bring additional experience and networks to the business, ultimately aiding in its growth.Joanna explains the advantages of using Sunfire over Connexure for quoting and applications, primarily due to its comprehensive features like verifying client information, checking Medicaid levels, and providing a seamless application process. Having the right tool can drastically reduce errors and increase efficiency, which is essential for scaling an insurance business.As their conversation reveals, scaling an insurance business requires a combination of strategic client management, the right technological tools, and flexible operational structures. By adopting these practices, insurance agents can effectively grow their businesses while maintaining high standards of client service.This episode is sponsored by CertifiedMedicareAgents.com

Obscenely late putting this one up – Sorry! Also, yes I know it should be iCloud in the title but that typeface has no lowercase, and it looked silly all in capitals, don't @ me! Anyway, Simon and Nick got together to look at the news and the biggest things at the time were the iPhone 16e and the UK's disgraceful and abhorrent attempt to force a backdoor into iCloud not only for UK citizens but everyone, everywhere. Simon and Nick chat over those and a several other things (as ever). Recorded 2nd March 2025 On this week's show NICK RILEY Spligosh in the Slack Sutton Park Circuit church worship on YouTube Nick's church stream videos on You Tube APPLE 5 reasons to buy the iPhone 16e and 3 reasons to skip – Tom's Guide Heres why the iPhone 16e doesnt have MagSafe, according to Apple – Macworld How Fast is Apple's First-Ever 5G Modem? The Results Are Surprising – MacRumors The future of Apple Vision Pro is in medicine – Popular Science Watch Apple TV On Android – Apple Magazine A new Adobe Photoshop app is coming to iPhones – Engadget Apple's Acquisition of Pixelmator is Complete – PetaPixel Apple Launches New 'Invites' App – MacRumors SCIENCE AND TECHNOLOGY Skype Is Finally Shutting Down on May 5 – MacRumors SECURITY & PRIVACY Apple pulls data protection tool after UK government security row – BBC What Apple pulling UK Advanced Data Protection means for you – BBC US Probes UK's Apple Encryption Demand for Possible Treaty Violation – MacRumors Essential Apple Recommended Services: All Things Secured – Online security made simple by Josh Summers. Pixel Privacy – a fabulous resource full of excellent articles and advice on how to protect yourself online. Doug.ee Blog for Andy J's security tips. Ghostery – protect yourself from trackers, scripts and ads while browsing. Simple Login – Email anonymisation and disposable emails for login/registering with 33mail.com – Never give out your real email address online again. AnonAddy – Disposable email addresses Sudo – get up to 9 “avatars” with email addresses, phone numbers and more to mask your online identity. Free for the first year and priced from $0.99 US / £2.50 UK per month thereafter... You get to keep 2 free avatars though. ProtonMail – end to end encrypted, open source, based in Switzerland. Prices start from FREE... what more can you ask? ProtonVPN – a VPN to go with it perhaps? Prices also starting from nothing! Comparitech DNS Leak Test – simple to use and understand VPN leak test. Fake Name Generator – so much more than names! Create whole identities (for free) with all the information you could ever need. Wire and on the App Stores – free for personal use, open source and end to end encryted messenger and VoIP. Pinecast – a fabulous podcast hosting service with costs that start from nothing. Essential Apple is not affiliated with or paid to promote any of these services... We recommend services that we use ourselves and feel are either unique or outstanding in their field, or in some cases are just the best value for money in our opinion. Social Media and Slack You can follow us on: Twitter / Slack / EssentialApple.com / Soundcloud / Spotify / Facebook / Pinecast Also a big SHOUT OUT to the members of the Slack room without whom we wouldn't have half the stories we actually do – we thank you all for your contributions and engagement. You can always help us out with a few pennies by using our Amazon Affiliate Link so we get a tiny kickback on anything you buy after using it. If you really like the show that much and would like to make a regular donation then please consider joining our Patreon or using the Pinecast Tips Jar (which accepts one off or regular donations) And a HUGE thank you to the patrons who already do. Support The Essential Apple Podcast by contributing to their tip jar: https://tips.pinecast.com/jar/essential-apple-show This podcast is powered by Pinecast.

In this episode of the Transform Sales Podcast: Sales Software Review Series, Amir Reiter, CEO at CloudTask, interviews Franck Perez, Head of International Sales at Kavkom, an all-in-one VOIP platform designed for small and medium-sized businesses without a CRM or existing VOIP service. Franck shares how Kavkom helps businesses streamline communication with powerful call management features, IVR systems, and team collaboration tools. The platform enables companies to enhance customer interactions, improve efficiency, and scale operations without requiring complex infrastructure. Perfect for businesses seeking a cost-effective, scalable solution, Kavkom makes it easy to set up and manage calls, ensuring teams stay connected and productive. Try Kavkom here: https://software.cloudtask.com/kavkom-3b77eb #transformsales #salessoftware #Kavkom #CloudTask

Episode Summary  I'm back from the U.S. after attending the Chicago Dental Society Midwinter Meeting, and I've got plenty to share! This solo episode is all about the key lessons I picked up that could make a real difference in your practice.  From AI in dentistry to why you need to stop referring out so much, plus some eye-opening examples of external marketing done right, this is one you don't want to miss.  If you're looking to stay ahead in an increasingly competitive dental market, grab a coffee and tune in.  What You'll Learn  (02:25) Why embracing technology is non-negotiable for practice growth  (06:37) How minimising referrals can increase patient retention and revenue  (08:40) The impact of VoIP phone systems and AI integration in dental practices  (08:42) Why standing out in a competitive market is more important than ever  And plenty more!    Links and Resources  Website   Dental Marketing Solutions    Physio Marketing Solutions   

Breaking News: Phound CEO Dave Erickson Unveils Persona Management in Exclusive Podcast Interview, "We all have 'multiple me's,' but traditional phone services don't accommodate that reality," Erickson explains. “Phound lets you create distinct personas for work, family, and personal life, seamlessly switching between them while maintaining control and privacy.” Long Beach, CA – March 10, 2025 – In an exclusive Technology Reseller News podcast, Dave Erickson, Co-Founder of Phound, sat down with Doug Green to discuss today's breaking news—the official launch of Phound's Persona Management feature. Solving the "Multiple Me's" Problem In an era where individuals juggle multiple roles—employee, parent, entrepreneur, community member—Phound's Persona Management allows users to organize their digital identities within a single, secure communication app. "We all have 'multiple me's,' but traditional phone services don't accommodate that reality," Erickson explains. “Phound lets you create distinct personas for work, family, and personal life, seamlessly switching between them while maintaining control and privacy.” How Persona Management Works: Create Separate Digital Identities – Define unique personas for business, personal life, and side ventures. Control Communication – Set boundaries and permissions for each persona, ensuring privacy. Seamlessly Switch Personas – Adapt communication style on the fly—without juggling multiple apps or devices. Beyond Personas: Phound's Vision for Trust & Security Erickson emphasizes that Persona Management is part of Phound's broader initiative to restore trust in phone communication. "Caller ID isn't real ID. It can be spoofed easily, creating security risks. Phound brings authenticity back through government-backed identity verification and AI-driven spam blocking." Why It Matters Rebuilding Trust in Phone Numbers – Phound offers verified, distinct identities for secure, purpose-driven communication. Enhanced Call Management – Users can customize call handling per persona, filtering unwanted noise. Interoperability – Works with existing phone numbers—landline, VoIP, or mobile. "Phound is restoring the original purpose of the phone number," says Erickson. "It's time to take back control of our digital identities." Listen Now & Learn More Persona Management is live today—users can try it now by verifying their existing phone number on Phound.app. Listen to the full podcast interview now on Technology Reseller News, Telecom Reseller, and all major podcast platforms. #BreakingNews #Phound #PersonaManagement #DigitalIdentity #Privacy #AI #TrustInTech https://www.youtube.com/live/EL1n8akNWig?si=T6m0QmsD1mj9E-Dl  

"VCons are incredible. You can take all your phone calls online, analyze them, and unlock insights like never before." – Claude Hayne, Founder of AdJumps and MindMaking. At ITEXPO 2025, Claude Hayne, founder of AdJumps and MindMaking, joined Technology Reseller News to discuss how VCons (Voice Conversations) and AI are revolutionizing the way businesses—particularly small and medium-sized enterprises (SMBs)—engage with their customers, optimize sales, and improve marketing strategies. With decades of experience in advertising and communications technology, Hayne has closely followed the evolution of SIP, VoIP, and AI-driven analytics. His latest venture, MindMaking, is designed to help businesses capture, analyze, and act on the wealth of insights hidden in customer conversations. What Are VCons and Why Do They Matter? VCons, or Voice Conversations, represent a new frontier in business communications. These AI-enhanced, data-rich call records allow companies to not only store customer interactions but turn them into searchable, actionable data. Hayne explains: "Imagine being able to Google your business conversations. Instead of manually listening to hundreds of recorded calls, businesses can now instantly search and analyze their customer interactions. AI can tell you: Who are your best customers? What are they asking for that you don't yet offer? What common complaints do you receive? These insights have never been this accessible before." MindMaking: Bringing Enterprise-Level AI to SMBs One of the biggest challenges for small businesses and independent professionals—from doctors and lawyers to retail stores and service providers—is access to high-quality marketing intelligence. Large corporations invest millions in customer analytics, call center insights, and AI-driven decision-making tools. MindMaking aims to bridge this gap by providing a federated AI-powered platform that small businesses can easily adopt and use. With MindMaking, SMBs can: ✅ Digitally store and analyze their customer interactions in a centralized platform ✅ Use AI-driven search capabilities to extract key business insights ✅ Identify trends and opportunities to enhance products, services, and customer engagement ✅ Optimize sales and marketing strategies with real-time data The Evolution of VCons and AI in Customer Engagement Hayne's journey toward developing MindMaking began four years ago when he was searching for ways to optimize ad performance and analyze customer interactions. After an introduction to Thomas Howe, a key figure in the VCon space, he quickly recognized the transformative potential of AI-enhanced voice conversations. "Businesses are sitting on a goldmine of customer data hidden in phone conversations," Hayne explains. "With AI, we can surface that data and provide meaningful insights that drive growth and efficiency." What's Next for MindMaking? While MindMaking and AdJumps are still in early development, the foundation is set for businesses to start leveraging AI-driven voice analytics in new and powerful ways. "We're finalizing the core functionality of MindMaking now," Hayne says. "Once it's in place, we'll integrate AdJumps to create a seamless solution for SMBs to not only analyze their interactions but use that data to drive smarter marketing campaigns." As AI continues to reshape customer interactions, marketing, and decision-making, MindMaking's VCon-powered platform is positioned to offer SMBs the same competitive advantages that large enterprises enjoy. Learn More Stay updated on MindMaking at mindmaking.com Discover how AdJumps is evolving marketing tech at adjumps.com #VCons #AI #BusinessIntelligence #SMBTech #MarketingTech #ITExpo2025

SCRIPT:Amateur Radio Newsline Report 2471 for Friday, March 7th, 2025 Amateur Radio Newsline Report Number 2471 with a release date of Friday, March 7th, 2025 to follow in 5-4-3-2-1.The following is a QST. A survey reveals some important trends in Brazilian amateur radio. Huntsville's new museum of communications and technology is open -- and the founder of the Hurricane Watch Net becomes a Silent Key. All this and more as Amateur Radio Newsline Report Number 2471 comes your way right now.** BILLBOARD CART**SURVEY GIVES DETAILED SNAPSHOT OF HAM RADIO IN BRAZILPAUL/ANCHOR: Our top story takes us to Brazil where a recent survey is providing a detailed look at trends among hams in South America's largest nation. Jeremy Boot G4NJH shares some of its findings.JEREMY: An important snapshot of the state of amateur radio in Brazil has provided the national ham radio society and the telecommunications regulator with insights into relevant trends. The sampling of 940 hams in 27 states and 350 cities was conducted in May of 2024 by Guillermo Crimerius, PY2BIL, a member of the board of the Sao Paulo chapter of LABRE, the Liga de Amadores Brasileiros de Rádio Emissão. Guillermo told Newsline that the findings are also being shared with the regulator ANATEL.He said that the findings held no surprises but many details were nonetheless significant. Brazil's ham radio community remains predominantly male, with women comprising only 2 percent of the hobby. Survey results also showed that hams are an aging population in Brazil: 72% are between 40 and 70 years old, with most of them between 40 and 60. While new licensees continue to join Brazil's ham community every year, there is low membership in clubs and associations, giving little opportunity for the networking and skills training usually provided by them. Guillermo writes: [quote] "This scenario has had an impact on new generations of hams,who face difficulties in learning the essential technical matters and especially the operational and cultural activities." [endquote]For a full copy of the report, which is downloadable, visit the link in the text version of this week's newscast at arnewsline.orgThis is Jeremy Boot G4NJH.(GUILLERMO CRIMERIUS, PY2BIL)**NOMINATE THE NEXT "YOUNG HAM OF THE YEAR"PAUL/ANCHOR: We remind our listeners that young hams who live in the continental United States have an opportunity to make news, if they aren't already doing so, by being a recipient of this year's Amateur Radio Newsline Bill Pasternak Memorial Young Ham of the Year Award. Consider nominating an amateur radio operator 18 years of age or younger -- someone who has talent, promise and a commitment to the spirit of ham radio. Find application forms on our website arnewsline.org under the "YHOTY" tab. Nominations are now open. We are accepting nominations through May 31st.**BRANDMEISTER DMR PHASING OUT SOME RADIO IDSPAUL/ANCHOR: Certain Radio IDs that have been in use on the Brandmeister DMR network are going away later this year. Sel Embee KB3TZD explains.SEL: The Brandmeister DMR network has announced that it is phasing out its support of certain Radio IDs that do not comply with the Mobile Country Code, or MCC, numbering system. This means that by June, radio operators with certain DMR IDs will need to request new numbers to be assigned to their radios. The first phase of these changes will begin on the 1st of June, when Brandmeister will stop supporting five-digit CAP+ IDs. Starting on the 1st of January, 2026, radios with seven-digit personal radio IDs that begin with the numeral 1 will also stop working on the network. In making this announcement, Brandmeister assured repeater operators that it will continue indefinite support of repeaters that have six-digit radio IDs.Brandmeister said in its announcement in late February that this an effort to address improperly numbered Radio IDs – something Brandmeister has been trying to contain for seven years. It said on its website: [quote] The Brandmeister DMR platform is a constantly evolving system, requiring regular optimizations and maintenance to ensure its efficiency, reliability, and alignment with global open standards.” [Endquote]New IDs can be obtained through Radio ID (Radio Eye Dee) dot net (Radioid.net).For further instructions visit the Brandmeister link that appears in the text version of this week's newscast at arnewsline.orgThis is Sel Embee KB3TZD.[DO NOT READ: news.brandmeister.network](NEWS.BRANDMEISTER.NETWORK, AMATEUR NEWS DAILY)**3 IRISH "KILMOLIN CLUSTER" BEACONS GO QRT TO RELOCATEPAUL/ANCHOR: A trio of beacons in Ireland have been taken out of service in preparation for being moved, as we hear from Jeremy Boot G4NJH.JEREMY: In Ireland, three beacons that have been operating from a site south of Dublin have gone QRT to allow for their relocation. The EI4RF, EI1KNH and EIØSIX beacons have been part of what is known as the Kilmolin cluster. They had been hosted by Paddy Geoghegan, EI5HS, who became a Silent Key last year.The beacons, which have a new owner, went off the air in mid-February and are expected to slowly come back. According to reports on groups.io and the SWLing Post blog, the EI4RF 4-metre beacon is expected to be the first to return, perhaps by May just as sporadic-E season begins. The EIØSIX beacon is expected to follow sometime afterward on 6-metres. It was unclear how and when service will be restored on the EI1KHN beacon, which operated on 40 and 60 MHz. It is also unclear whether this beacon will need to be assigned a new callsign.This is Jeremy Boot GF4NJH.(EI7GI BLOG, QRZ.COM, SWLING POST)**UNIVERSITY IS W. BENGAL'S 1ST TO HAVE HAM CLUB STATIONPAUL/ANCHOR: Students and faculty in India are celebrating the establishment of the first state-of-the-art shack on a West Bengal state university campus. Graham Kemp VK4BB tells us more.GRAHAM: Aliah University, a state university that created for the education of many of India's minority populations, is about to become the first university in West Bengal with its own state-of-the-art ham radio club station.The announcement was made in late February in connection with a seminar held on the Kolkata campus introducing students and faculty to various aspects of amateur radio. The one-day session, held on the 24th of February, covered emergency communications and radio technology and included hands-on experience for the estimated 250 attendees. It was led by members of the West Bengal Radio Club, the Indian Academy of Communication and Disaster Management and organized by the school's Department of Electronics and Communication Engineering. A number of other schools have hosted similar amateur radio workshops throughout the region, which is a coastal area subject to violent storms and other natural disasters that rely on alternate forms of communication. This is Graham Kemp VK4BB.(MILLENNIUM POST)**BROADCAST TRADE SHOW DROPS RECEPTION FOR HAMSPAUL/ANCHOR: Hams will no doubt be among those visiting the National Association of Broadcasters annual trade show again this year but something will be missing, as we learn from Ralph Squillace KK6ITB.RALPH: The annual trade show of the National Association of Broadcasters is welcoming industry professionals once again this year to Las Vegas in April. One traditional event will be missing from this year's show, however: There will be no separate reception for amateur radio operators.Hams, of course, are still welcome. Indeed, many broadcast professionals - especially those on the engineering side - enjoy an active and robust time on the air on the amateur bands. A posting on the Radio World website said that this year's ham reception was not on the schedule. The reception had been hosted for a long time by Bob Heil K9EID, who became a Silent Key last year.The article said that organizers are hoping to [quote] "reinvent the event for next year by exploring fresh partnerships and innovative ideas." [endquote]In the meantime, licensed hams who work in the industry can still look forward to the usual opportunities for networking and learning about new technology. The NAB Show takes place between April 5th and 9th at the Las Vegas Convention Center.This is Ralph Squillace KK6ITB.(RADIO WORLD)**BREAK HERE: Time for you to identify your station. We are the Amateur Radio Newsline, heard on bulletin stations around the world including the WB3GXW repeater in Silver Spring, Maryland and simultaneously on EchoLink Conference Server Node 6154 on Saturdays at 8 PM and Sundays at 7 PM Eastern time.**DX INDIA FOUNDATION PREPARES FOR DXPEDITIONNEIL/ANCHOR: In India, there's a new DX foundation that has lots of energy and ambition - and plans for a rarely activated island. We learn more from Jason Daniels VK2LAW.JASON: It's still early in the game for the newly organized not-for-profit DX India Foundation but the team has already announced ambitious plans to increase India's presence on the DX map. As part of its mission to activate rare IOTA islands, conduct DXpeditions and provide DX and POTA chasers with a chance to work different entities in India, the team has its sights set on Arnala Island, IOTA number AS-169, which is near Mumbai. According to an announcement from the team, the island has had no amateur radio activity since 2006. Hams from the DX India Foundation have applied to use the callsign AU2M and hope to be on the air from the 29th of May through to the 1st of June. Later plans include a 10-day adventure to the Lakshadweep archipelago off the coast of Kerala [CARE-ruh-luh] in southern India.The DX India Foundation has also established an online forum in groups.io to encourage a sense of international community for chasers and activators. In between trips, the foundation's activity will be focused on training and mentoring other radio operators.This is Jason Daniels VK2LAW.(DX INDIA FOUNDATION)**HUNTSVILLE'S ‘SIGNALS' MUSEUM OPENS IN ALABAMAPAUL/ANCHOR: Huntsville, Alabama, home of the Huntsville Hamfest, has a new way to celebrate technology and, of course, amateur radio. To welcome the museum and honor the spirit and advancements made in technology, Newsline is departing from the norm this week. This report is being read via artificial intelligence and a correspondent known as AI-Drew.AI-DREW: On March 1st, the SIGNALS Museum of Information Explosion opened its doors to what founders hope will be an immersive and hands-on environment for visitors. The museum, housed a short drive from where the Huntsville Hamfest is held each year, has an array of exhibits devoted to communications technology in all its forms throughout history. Amateur radio operators who are visiting will be particularly interested in the ham shack, a welcoming space for regional radio clubs and other radio operators to meet or work on building equipment. The museum also has an on-site radio tower.Whether you live in the area or plan to visit Huntsville this year, the museum will welcome you. Visit their website at signals hyphen museum dot org. (signals-museum.org)This is AI-Drew.(SIGNALS MUSEUM)**SILENT KEY: GERRY MURPHY, K8YUW, FOUNDER OF THE HURRICANE WATCH NETPAUL/ANCHOR: Atlantic hurricane season is still a few months away but hams and forecasters will be going forward into this year's season without the man who created the Hurricane Watch Net 60 years ago. He has become a Silent Key, as we hear from Randy Sly W4XJ.RANDY: It can be said that the seeds of the Hurricane Watch Net were planted in 1965 as Hurricane Betsy raged its way through the Bahamas, making landfall in the US that September. Gerald Murphy, K8YUW, who was stationed by the US Navy in Rhode Island at the time, was also handling messages and phone patches for the Intercontinental Amateur Radio Net. When hurricane-specific traffic started to overwhelm the regular net's messages on their 20m frequency, Gerry suggested that those messages be handled 5 kHz higher. Marcy Rice, KZ5MM, who was in the Panama Canal Zone QSY'd with him up to 14.325 MHz and that was the genesis of the Hurricane Watch Net.The net has become the backbone of a robust communications system during storm season. Trained hams share advisories, data and post-storm damage information in affected areas with national hurricane centers in the US and, when needed, Canada.Gerry, who became a Silent Key on the 25th of February at the Ohio Veterans Home in Sandusky, leaves behind this vibrant legacy. He served as net manager from September of 1965 until February of 1988, staying on afterward as assistant net manager. Health issues compelled him to retire from the net in March 1991.The Hurricane Watch Net has been planning an on-air special event in September to mark its 60th anniversary. Net manager Bobby Graves,KB5HAV, told Newsline [quote] "I was hoping and praying Jerry would make it to see his creation's 60th Anniversary this coming Labor Day....We will endeavor to make it even more special." [endquote]Gerry was 88.This is Randy Sly W4XJ.(BOBBY GRAVES, KB5HAV; EDDIE MISIEWICZ, KB3YRU)**WORLD OF DXIn the World of DX, Chris, WA7RAR, is on the air until the 16th of March from Barbados, IOTA Number NA-ØØ21. He is using the callsign 8P9CB, operating SSB and CW on 20-10 metres. Some of his locations are POTA sites. See QRZ.com for QSL details.Rockwell, WW1X, is using the callsign VP5/WW1X from Providenciales, IOTA Number NA-ØØ2 in the Turks and Caicos Islands from the 8th through to the 15th of March. This is a QRP operation using only SSB, although Rockwell has not ruled out occasional use of FT8. QSL via LoTW.Listen for Aldir, PY1SAD, who is using the callsign 8R1TM from Georgetown, Guyana, between the 11th of March and the 26th of April. Aldir is using CW, SSB and the digital modes on the HF bands. He is also operating via satellite. See QRZ.com for QSL details.Members of the Korean Amateur Radio League are on the air in March and April to celebrate the centenary of the International Amateur Radio Union. They are using the callsign HL1ØØIARU. See QRZ.com for QSL details.(425 DX BULLETIN)**KICKER: ECHOES OF A DIFFERENT WAY TO LEARN CWPAUL/ANCHOR: We end this week's report with an alternate way in which some hams in New Zealand got to learn and practice CW while having real QSOs. We'll let Jim Meachen ZL2BHF explain how it happened.JIM: If you've ever wondered whether Echolink is a viable mode for teaching or learning CW, just ask Ted ZL1BQA, who is proud to have logged a respectable number of CW contacts during the recent Jock White Memorial Field Day in New Zealand. Studying CW for almost a year with the Franklin Amateur Radio Club, Ted was able to restart his long-ago code skills in sessions led by the club president Peter Henderson ZL1PX. It was done over Echolink.Ted had enrolled last May along with three younger members who were first-time learners - Francois, ZL4FJ, Steve, ZL1TZP and Steve ZL1SPR. With only Ted able to copy Peter's signal over HF, the club followed a suggestion made by Gary ZL1GAC: try Echolink, a computer-based ham radio mode that incorporates VoIP technology. Loading CW software onto his computer, Peter was able to send the code intended for each session, confident that everyone had an equal chance of copying clearly.Weekly sessions soon expanded to twice a week as the students concentrated on letters, then numbers - and eventually basic punctuation.After a break in the action, the club is back on Echolink with CW sessions three nights a week. As for Ted, he's on a roll. Peter told Newsline in an email that he has resumed making CW contacts on a daily basis on HF using the Vibroplex that once collected dust instead of QSOs.This is Jim Meachen ZL2BHF.(QUA, Peter Henderson, ZL1PX)**Have you sent in your amateur radio haiku to Newsline's haiku challenge yet? It's as easy as writing a QSL card. Set your thoughts down using traditional haiku format - a three-line verse with five syllables in the first line, seven in the second and five in the third. Submit your work on our website at arnewsline.org - each week's winner gets a shout-out on our website, where everyone can find the winning haiku.NEWSCAST CLOSE: With thanks to Amateur News Daily; Bobby Graves, KB5HAV; Brandmeister; David Behar K7DB; DX India Foundation; Eddie Misiewicz, KB3YRU; EI7GI Blog; Guillermo Crimerius, PY2BIL; Millennium Post; Peter Henderson, ZL1PX; QRZ.com; QUA Newsletter; Radio World; shortwaveradio.de; SWLing Post; Wireless Institute of Australia; and you our listeners, that's all from the Amateur Radio Newsline. We remind our listeners that Amateur Radio Newsline is an all-volunteer non-profit organization that incurs expenses for its continued operation. If you wish to support us, please visit our website at arnewsline.org and know that we appreciate you all. We also remind our listeners that if you like our newscast, please leave us a 5-star rating wherever you subscribe to us. For now, with Caryn Eve Murray KD2GUT at the news desk in New York, and our news team worldwide, I'm Paul Braun WD9GCO in Valparaiso Indiana saying 73. As always we thank you for listening. Amateur Radio Newsline(tm) is Copyright 2025. All rights reserved.

MasterMind Minutes – “One Guest – One Question – One Expert Answer in Minutes Not Hours”TMToday our Guest is Rafael ViaudRafael is the VP of Business Development for Executel. Executel is a NewYork-based business, reliable in the VOIP industry for over 10 years! What setsus apart from our competitors is not just our cutting edge technology, but alsoour stellar service.  Rafael has a proven trackrecord of driving growth through strategic networking, go-to-market strategies,and lead generation.  With over 15 years in theindustry, he has successfully led market expansion initiatives, builthigh-performing teams, and achieved significant sales figures in the Finance,Technology, and BPO sectors.  His expertise in strategicleadership, client acquisition, team building, operational excellence, anddata-driven decision making enables him to consistently deliver impressiveresults and drive business growth. Contact RafaelVisit: https://executel.com/  Contact Gary: info@frangrow.comVisit: www.frangrow.com

Fiber Internet choices, Scammers hitting people with fake jobs, iPhone Antivirus built-in? How to deal with duplicate pictures – Alldup, VoIP questions and we got a Vote!!, TurboTax Talk, Ooma Talk,

"We're making it easier for carriers and large enterprises to interconnect and manage their networks Trevor Francis efficiently," says Trevor Francis, CEO and Founder of 46 Labs. In this Technology Reseller News podcast, Trevor Francis discusses 46 Labs' role as the "carrier's carrier" and how the company is leading the charge in simplifying global connectivity. From major acquisitions to AI-driven efficiency and the migration away from copper, he provides insights into what's ahead for telecom in 2025. "We acquired two legacy wireline companies last year, positioning us to accelerate network modernization," says Francis. What is 46 Labs? Connectivity Orchestration – 46 Labs helps resellers and large enterprises optimize their voice networks and streamline interconnections. Carrier's Carrier – Acting as the "train station" of telecom, the company enables seamless infrastructure and network management. Expanding Through Acquisitions – 46 Labs acquired Hyper-Q Networks and Impact in 2024, strengthening its wholesale telecom capabilities. Regulatory & Market Shifts in 2025 New FCC Leadership & Policy Changes – A more proactive approach may lead to easier wireline network modernization. M&A Resurgence – With previous stagnation in telecom mergers, Francis predicts more consolidation and transformation in the coming year. Satellite Connectivity Evolution – While LEO satellites (e.g., Starlink) improve rural access, they won't disrupt terrestrial wireless networks. Copper Migration: The Death of Copper at the Core A Massive Industry Challenge – Legacy PSTN networks still rely on copper interconnects between carriers. Enterprise Migration vs. Carrier Migration – While businesses transition to VoIP, carriers must overhaul the underlying infrastructure. Regulatory & Technical Barriers – The shift requires compliance with state and federal rules, plus retraining a workforce where institutional knowledge is fading. "We're tackling one of the biggest challenges in telecom—migrating carriers away from copper while ensuring stability and compliance," says Francis. AI's Role in Telecom: Efficiency, Not Disruption AI will make carriers more efficient, but adoption will be slow due to regulatory concerns and potential service disruptions. Risk vs. Reward – AI-driven automation must be implemented cautiously to avoid major failures in carrier networks. Fifth Industrial Revolution – The telecom sector must balance innovation with reliability. "AI adoption in telecom will take time—it's too risky to disrupt carrier operations overnight," says Francis. Network-as-a-Service: The New Carrier Model Traditional Carrier Model is Fading – Carriers are moving away from fully owning infrastructure. Managed Services & "As-a-Service" Offerings – 46 Labs provides turnkey network solutions, allowing carriers to outsource complex network transitions. Security Considerations – With increased IP-based connectivity, security threats rise, requiring encryption and network segmentation strategies. What's Ahead for Large Enterprises? The move away from copper is a global trend, impacting large enterprises, airlines, and pharmaceutical companies. International Voice Connectivity – Enterprises must take a holistic approach to voice and telecom strategies. Regulatory & Compliance Needs – Navigating global carrier relationships requires expertise in regulations and connectivity management. "Enterprises need a comprehensive strategy for handling voice and connectivity across all divisions," says Francis. Where to Learn More Visit: www.46labs.com Connect with 46 Labs on LinkedIn #Telecom #Connectivity #46Labs #CarrierNetworks #Mergers #CopperMigration #AI #TelecomInnovation #NetworkSecurity #VoIP #BusinessGrowth #ITEXPO

In this episode, I share a quick and practical tip for managing your house-call practice's phone line using VoIP (Voice Over Internet Protocol). Learn why it's crucial not to use your personal cell phone number and the benefits of having a dedicated VoIP number, including remote assistance, call tracking, and multiple voicemail recordings.  We'll delve into the importance of choosing HIPAA-compliant VoIP providers and provide examples such as Google Voice, GoTo, and Mango, which integrates seamlessly with the Curve EHR system. Discover how to streamline your communication while protecting your privacy and enhancing your practice's efficiency.   Join Me For Office Hours Free Master Class  Open Enrollment For Dental House Call Practice Academy   Visit me at: ResiDENTAL Movement Website Visit: AccommoDental Visit: Home Smile Care Foundation   Let's Get Social: Instagram Facebook LinkedIn   Produced by: Social Chameleon

“AI is affecting every single industry, and we're in a moment of renaissance,” says Andy Abramson of Communicano. Recorded at ITEXPO 2025, this podcast features Andy Abramson, a long-time industry leader, as he discusses the evolution of technology, the rise of AI, and the future of communications. With over 40 ITEXPOs under his belt, Andy shares his perspective on how AI is reshaping industries and why education—not sales—is the key to success. The AI Renaissance: A New Netscape Moment According to Andy, we are experiencing a transformative period in AI, similar to the Netscape moment that made the internet mainstream in the 1990s. AI is shifting from hype to real-world applications that enhance business operations. The industry is learning from past tech revolutions, just as VoIP reshaped communications in the early 2000s. AI is now a core focus in telecommunications, marketing, and business strategy. “We needed OpenAI and ChatGPT to make artificial intelligence available to everyone—the Walmartization or the Amazon moment,” says Andy. Educating, Not Selling: The Communicano Approach Andy is well known for his practical and insight-driven approach to communications. Communicano has helped 60+ clients get acquired over the past 23 years. The key to success? Education, solving problems first, then providing solutions. His daily Substack newsletter provides readers with insight, perspective, and opinion (IPO) on industry trends. “Too many companies try to sell a solution in search of a problem. The first step is always to solve the problem” AI at ITEXPO: The Core of Every Discussion At ITEXPO 2025, Andy moderated seven panels, ensuring that AI was a central theme in every discussion. AI is transforming telecom, marketing, and business automation. Companies need to shift from viewing AI as a trendy buzzword to a strategic tool that delivers results. AI's accessibility is growing, making it essential for businesses to understand how to integrate it into their workflows. Where to Learn More Visit: www.communicano.com Follow Andy Abramson's insights: Communicano Substack Contact: CEO@communicano.com #AI #Telecom #ITEXPO #Communications #BusinessGrowth #Technology #Marketing #VoIP #AIRevolution #Communicano

Send us a textIn this episode, Stephen shares his career journey, from early influences that led him to engineering to his experiences in the Marine Corps and various engineering roles. He discusses the technical challenges he faced, such as working on the Patriot 2 missile at Raytheon and the innovative solutions he implemented. Stephen also talks about his passion for personal engineering projects, including an automated sprinkler system and a home security system, and the inspiration behind these projects. He provides advice for aspiring leaders and discusses the importance of personal projects in maintaining engineering skills.Main Topics:Stephen's early influences and decision to pursue engineeringExperiences in the Marine Corps and technical challenges in the industryTransition to Surecon Corporation and personal engineering projectsDevelopment of the automated sprinkler system and home security systemAdvice for aspiring leaders and the value of personal projectsAbout the guest: Stephen Johnson's engineering journey began with his service in the United States Marine Corps from 1987 to 1992. During this time, he worked on F/A-18 airframes with VMFA-333 "Fighting Shamrocks" and served in the Marine Corps Security Forces aboard the USS Wisconsin and USS Kitty Hawk during the Gulf War. These experiences instilled in him a strong foundation in discipline and technical precision.After his military service, Stephen pursued a Bachelor's Degree in Electrical Engineering at Purdue University, graduating in 1996. He was actively involved in Epsilon Tau Sigma, serving as Treasurer for two years. His early career included a role as a Design Engineer at Raytheon Electronic Systems, where he worked on the Patriot II Missile Systems and the Milstar Satellite Program, focusing on automatic test equipment for power systems and satellite communications.Transitioning to the embedded systems industry, Stephen joined Heurikon Corporation as a Support Engineer. The company, which later became Artesyn Technologies and was eventually acquired by Emerson Electric, provided him with opportunities to work on embedded computer boards and systems, including cPCI, cPSB, ATCA, and VME designs. He also developed Board Support Packages (BSPs) for VxWorks and supported Linux for embedded systems.In 2008, Stephen joined TDS Telecommunications LLC, where he initially focused on implementing and maintaining IPTV elements, from content providers to set-top boxes. Over the years, he advanced to the role of Network Consultant, working on the Server & Applications team for VoIP infrastructure and the Cable TV Platform. His expertise includes Python programming, systems design, and electrical engineering. Recently, he has been working with the core network and developing tools to automate various processes, reflecting his passion for automating tasks that humans should not be doing.Beyond his pAbout Being An Engineer The Being An Engineer podcast is a repository for industry knowledge and a tool through which engineers learn about and connect with relevant companies, technologies, people resources, and opportunities. We feature successful mechanical engineers and interview engineers who are passionate about their work and who made a great impact on the engineering community. The Being An Engineer podcast is brought to you by Pipeline Design & Engineering. Pipeline partners with medical & other device engineering teams who need turnkey equipment such as cycle test machines, custom test fixtures, automation equipment, assembly jigs, inspection stations and more. You can find us on the web at www.teampipeline.us

"The conversation doesn't end when you hang up the phone. That's when it begins." – Jeff Pulver At the recent TMC event, Technology Reseller News publisher Doug Green sat down with Jeff Pulver, a pioneering voice in the VoIP industry and now the driving force behind vCon. Their conversation, much like the technology it centered on, was a glimpse into the future of communication—one that redefines how we capture, analyze, and leverage conversations. 30 Years of VoIP: From VocalTech to vCon For Pulver, February 13th, 2025, marked a milestone—30 years since VocalTech introduced the first consumer VoIP application, a moment that proved voice could travel over the internet, not just phone lines. While voice-over-IP technology has been in development since 1969, Pulver sees 1995 as the true launch of the VoIP industry. Since then, the landscape has evolved in ways few could have predicted. Now, Pulver is championing vCon, an IETF standard that could revolutionize digital communication. "If you're familiar with SIP (Session Initiation Protocol), then you'll appreciate that the same people behind SIP are bringing you vCon," he said. vCon is more than just a file format—it's a way to store, analyze, and extract value from conversations across voice, email, and text. A Game Changer for Businesses of All Sizes Until recently, only large enterprises could afford advanced AI-driven conversation analysis, using sentiment and metadata to gain insights. But vCon democratizes this capability, allowing small and medium-sized businesses—or even individuals—to capture and analyze conversations effortlessly. Pulver envisions a world where conversations are no longer lost but instead serve as valuable data points. "We've been letting metadata fall on the cutting room floor. Now, we can take conversations, apply AI, and gain insights without millions in R&D costs," he explained. The First-Ever vCon Interop Event To further the adoption of this groundbreaking standard, Pulver announced the first-ever vCon Interop event, set for April 22-24, 2025, in Cape Cod. The event will feature a workshop, hands-on application development, and an industry showcase where companies can test interoperability. Additionally, he is spearheading Vinevolution, an event in Bentonville, Arkansas, on April 9, focusing on the intersection of AI, telecom, and supply chain, as well as AI Com in New York City on April 4. The Future of Conversations Pulver, who coined the term Voice on the Net (VON) in 1995, sees vCon as a natural progression of his work. "We're living in a world where AI is pervasive, and communication is evolving again," he said. "This is more than just telecom—it's about transforming how we do business." With vCon, conversations become assets, not just fleeting moments. For those who want to be part of this next wave of innovation, the opportunity starts now. As Pulver put it, "If you're an early adopter, come join us." For more details, visit pulver.com or join the vCon Foundation at pulver.com/join. (This podcast summary was done by vCon)

Essential Apple Podcast 303: Zombies, Zombies Well it is 2025! So guess what? The Essential Apple is back again, late as ever... anyway Nick and Simon talk about some stuff in the news and wander around as usual. Sorry it isn't the best recording we ever did, something was causing a bit of a buzz on Simon's mic, cleaed up as best as possible and hopefully fixed next time... Recorded 2nd February 2025 On this week's show NICK RILEY Spligosh in the Slack Sutton Park Circuit church worship on YouTube Nick's church stream videos on You Tube NEMO'S HARDWARE STORE (14:44) Macally Mac Keyboard with USB Hub | Dual USB C / USB A – Macally Plug In Night Light Desk Lamp with Safe Phone Charging – Macally APPLE Apples reports record revenue for Q1 2025 (with charts) – Six Colors Reminder: You really need to update your Apple devices this weekend – MacWorld Why Apple Vision Pro's $3,500 price is actually a selling point – 9to5Mac Apple AR glasses for Mac reportedly cancelled heres why – Tom's Guide Best cloud storage for Mac: online storage for Macs & Apple devices – Macworld SCIENCE AND TECHNOLOGY Apple, Meta and Microsoft CEOs weigh in on AI startup DeepSeek – Quartz This Diamond Battery Last 5,700 Years – Popular Mechanics ‘Groundbreaking' sickle cell disease treatment approved for NHS use – The Guardian. SECURITY & PRIVACY Security Bite: Top macOS threat found riding the DeepSeek wave – 9to5Mac SLAP and FLOP security flaws affect all current Apple devices – 9to5Mac WORTH A CHIRP / ESSENTIAL TIPS How to reset an Apple ID password – Macworld RCS messaging on iPhone: New ways to chat with Android friends – Cult of Mac Essential Apple Recommended Services: All Things Secured – Online security made simple by Josh Summers. Pixel Privacy – a fabulous resource full of excellent articles and advice on how to protect yourself online. Doug.ee Blog for Andy J's security tips. Ghostery – protect yourself from trackers, scripts and ads while browsing. Simple Login – Email anonymisation and disposable emails for login/registering with 33mail.com – Never give out your real email address online again. AnonAddy – Disposable email addresses Sudo – get up to 9 “avatars” with email addresses, phone numbers and more to mask your online identity. Free for the first year and priced from $0.99 US / £2.50 UK per month thereafter... You get to keep 2 free avatars though. ProtonMail – end to end encrypted, open source, based in Switzerland. Prices start from FREE... what more can you ask? ProtonVPN – a VPN to go with it perhaps? Prices also starting from nothing! Comparitech DNS Leak Test – simple to use and understand VPN leak test. Fake Name Generator – so much more than names! Create whole identities (for free) with all the information you could ever need. Wire and on the App Stores – free for personal use, open source and end to end encryted messenger and VoIP. Pinecast – a fabulous podcast hosting service with costs that start from nothing. Essential Apple is not affiliated with or paid to promote any of these services... We recommend services that we use ourselves and feel are either unique or outstanding in their field, or in some cases are just the best value for money in our opinion. Social Media and Slack You can follow us on: Twitter / Slack / EssentialApple.com / Soundcloud / Spotify / Facebook / Pinecast Also a big SHOUT OUT to the members of the Slack room without whom we wouldn't have half the stories we actually do – we thank you all for your contributions and engagement. You can always help us out with a few pennies by using our Amazon Affiliate Link so we get a tiny kickback on anything you buy after using it. If you really like the show that much and would like to make a regular donation then please consider joining our Patreon or using the Pinecast Tips Jar (which accepts one off or regular donations) And a HUGE thank you to the patrons who already do. Support The Essential Apple Podcast by contributing to their tip jar: https://tips.pinecast.com/jar/essential-apple-show This podcast is powered by Pinecast.

The Bright Side of POTS Replacement, TELCLOUD POTS & Shots Podcast, POTS migration isn't just a challenge but a business opportunity Doug and Jake wrap up this series of foundational episodes by focusing on the opportunities that come with upgrading from POTS lines. Transitioning to next generation POTS line opens doors to innovation and growth, positioning businesses for success in an increasingly connected world. With or without a bit of liquid courage, bold ideas and innovation always pay off in the end. Jake shares how TELCLOUD's solutions enable resellers to help their clients not just keep up, but lead the way. Jake highlights that POTS migration isn't just a challenge but a business opportunity, especially with the adoption of modern telecom solutions like: Fixed Wireless Access (FWA) over 5G, which provides reliable, high-speed connectivity. Backup Internet Solutions, ensuring uninterrupted service even during power outages. SD-WAN and VoIP services, which enhance business telecom infrastructure. Jake emphasizes that resellers should position themselves as full-service providers to meet all customer needs and avoid losing business to competitors. TelCloud supports resellers by offering technical expertise, billing support, and field services to help them become end-to-end telecom providers. Join us in Part 5 of our ongoing podcast series as we blend industry expertise with a splash of fun – because, like a fine liquor, great conversations are meant to be savored. Visit www.telcloud.com  About TELCLOUD TELCLOUD, the global leader in white-label POTS line replacement, enables channel partners worldwide to grow their businesses with our customizable and scalable Communications Platform as a Service (CPaaS). Exclusively designed for telecommunications providers, resellers, and MSPs, we offer a fully supported backend that seamlessly integrates with existing business infrastructures across global markets. Our no single-point-of-failure approach ensures 99.999% reliability, utilizing a unique redundancy in connectivity, power, and global networks. With a simple setup, streamlined deployment, and wholesale pricing, partners can quickly realize new multiple recurring revenue opportunities, gaining exceptional business value while providing cost-effective savings to their customers.

Jeff Pulver is all about vCons at ITEXPO this week “vCons provide the memory,” says Jeff Pulver. According to Jeff's upcoming publication on vCons, Virtualized Conversations are a transformative force in enterprise AI and communications. Jeff believes that much like how VoIP revolutionized voice communication, vCons redefine how conversations are captured, structured, and leveraged as digital assets. “Imagine dealing with different bots, and every time you're there, it's like 50 first dates. You forget that you were there five minutes ago. The vCon provides the memory layer that keeps track of what's said, when, and where. If you're in a business, an enterprise, you know, vCons can capture not just voice conversations but emails, messages, everything. You have a 360 on what's going on in a relationship with a customer, with an employee, or even in your own company's knowledge base. It's expansive what this power is being unleashed. In the age of AI, vCon is essential, whether you're an MSP, or any type of service provider, for that matter. If you're an engineer. You're building hardware. You're telecom ecosystem. vCon should be on your product roadmap.” Jeff is at ITEXPO this week. He will be at the ‘Future of Work Strategy – State of the Market Review' at 10 AM on Tuesday, with Jon Arnold. He will also be available at the Snom booth, during the EXPO. https://www.vonevolution.com/

“We really sort of sit at an interesting intersection of CPaaS providers like Twilio, SignalWire, and Plivo, where you get a platform,” says Tim McCain, Commio's Director of Marketing. Commio has announced that it has joined other cloud communications industry leaders as a member of the Cloud Communications Alliance (CCA) based in Delray Beach, Florida. The CCA is the world's premier peer association dedicated to the advancement of the cloud communications industry. In this podcast we learn more about the Commio story. “There is a communications layer for the voice and messaging that connects you to the carriers, but it's kind of an afterthought. There's not a lot of redundancy there. People have trouble with that. We bring your own carrier solution for Twilio, SignalWire, Plivo, and all those great things to get better connectivity. And then there's also, at the very bottom, people who will sell you desk phones and VoIP service, but we also provide cloud voice services. We're sort of that powerful value-added carrier layer for voice and text messaging. We have a lot of folks that are sending and registering 10 DLC campaigns, long code, short code, all those great things, 10 DLC. But then we're very well known for our voice products. People who need to send a lot of calls with a lot of calls per second with high quality and taking over total control of both the voice and messaging piece, to make sure that things are running, that there's good transparency, good redundancy. People love us for that.” The CCA works to move the industry forward by supporting and advising service providers on the best ways to build, sell, and scale their cloud communications solutions and businesses. Just a few of the CCA's initiatives include providing research, education, and networking opportunities; representing the interests of its members in influencing policy; and building consistency across the globe. Read the membership announcement https://telecomreseller.com/2025/01/29/commio-joins-the-cloud-communications-alliance/ About Commio Commio is a cloud voice and text messaging API platform that enables VoIP providers to deliver rich omnichannel customer conversations at scale. Commio is unique as the only CPaaS that gives customers total control and transparency, plus reliable, high-quality, cost-effective communications. Commio is the essential ingredient that makes our partners' products, services and experiences, better. Commio's smart, reliable solutions are easy to implement and scale with you, so you can deliver more calls and texts, be more competitive, and save money. Intelligent call routing with multiple layers of voice carrier redundancy mean less worry and more happy customers—plus lower costs. See beyond the Voice API to gain visibility into every call, then take control of routes and carriers to improve call delivery and quality. That's Commio peace of mind!

Even in today's world, with email and text messaging, a simple phone call is still the main pillar of communication, but outdated telecom infrastructure and poor customer support continue to create problems many businesses have yet to solve. In this podcast, TieTechnology CEO and Co-Founder Jim Eckes discusses how businesses can overcome these challenges and provide optimum CX. “We're changing the way businesses operate,” Eckes says. “Our UX-led solutions help businesses turn their phones from a basic hello and goodbye tool into an ROI tool.” TieTechnology is a premier provider of communication and IT solutions, specializing in VoIP systems, managed IT services, and tailored solutions for small and medium-sized businesses. Founded on the principles of innovation and customer service excellence, TieTechnology empowers businesses to thrive with cutting-edge tools and support.

In this episode of "Insurance Business Babes," Joanna Wyckoff shares a challenging incident where a client was unwilling to engage with her assistant due to racial bias. This underscores the ongoing issues of discrimination that persist even in professional settings. Joanna emphasizes the importance of her office process, where clients must communicate with her assistant for scheduling—allowing her to focus on more critical insurance matters. Kathe Kline suggests tools like Calendly for online scheduling, yet Joanna points out that some clients still prefer or are unaware of these digital methods. Kathe's alternative approach to managing her workload includes not working on Wednesdays, reserving these mid-week breaks for personal and administrative tasks. This practice helps her maintain work-life balance, ensuring she never disrupts personal time unless absolutely necessary. The hosts discuss the benefits of consolidating multiple appointments in a single day rather than spreading them across the week. Kathe's extensive experience building and selling businesses gives her unique insights on client retention, particularly during challenging times like the COVID-19 pandemic. Highlighting the importance of owning communication systems, Kathe prefers using VoIP services to avoid complications when changing firms. Owning one's client data is crucial in the insurance industry, notes Joanna, who has faced difficulties in data export during company switches. Regulations require keeping call recordings for ten years; therefore, effective data management tools like RingCentral and Dialpad ensure compliance while managing workload efficiently. As the hosts discuss the Annual Enrollment Period (AEP), Joanna recommends transforming thoughts and tasks into checklists to stay organized. Both hosts rely on digital calendars to manage their schedules, ensuring priority tasks are completed first. They also address client needs proactively, from reviewing Medigap before or after AEP to considering additional coverage options. Networking remains a cornerstone of business growth for Kathe, who initially invested in groups like BNI (Business Network International). The BNI model teaches effective networking and the importance of referrals. Kathe advises continually seeking new referral partners, as current partners may leave or change careers. Finally, Kathe emphasizes the necessity of self-care to avoid burnout during intense periods like AEP. Setting work limits and ensuring breaks for meal times can significantly increase productivity. Both hosts stress the importance of retaining existing clients, highlighting that it's easier and often more valuable than acquiring new ones. “Insurance Business Babes” reminds insurance professionals of the importance of balancing professional responsibilities with personal well-being, the efficiency of managing client interactions, and the continual pursuit of networking opportunities. Stay tuned for more insights and practical advice from Kathe Kline and Joanna Wyckoff! Stay tuned for new episodes to continue enhancing your insurance business acumen with Kathe Kline and Joanna Wyckoff. This episode is sponsored by CertifiedMedicareAgents.com

Autumn is joined by Em from Abnormal Mapping to talk about one of Em's favorite movies of 2024, The People's Joker. We talk about Batman, parental trauma, trans narratives, outsider vs corporate art, taco bell, mnemonic devices, and much more! This was a very fun episode to record, I hope people enjoy the episode! Also, watch the movie! It's good!

If you've ever wondered how attackers could go after payphones that are "smart" we got you covered! Inbar has done some amazing research and is here to tell us all about it! Segment Resources: https://www.retro.unarmedsecurity.net/post/%D7%9E%D7%A1%D7%AA%D7%91%D7%A8-%D7%A9%D7%92%D7%9D-%D7%98%D7%9C%D7%A4%D7%95%D7%9F-%D7%A6%D7%99%D7%91%D7%95%D7%A8%D7%99-%D7%94%D7%95%D7%90-%D7%98%D7%9C%D7%A4%D7%95%D7%9F-%D7%97%D7%9B%D7%9D XSS is the number one threat?, fix your bugs faster, hacking VoIP systems, AI and how it may help fuzzing, hacker gift guides, new DMA attacks, hacking InTune, Rhode Island gets hacked, OpenWrt supply chain issues, we are being spied on, Germans take down botnet, Bill and Larry are speaking at Shmoocon!, and TP-Link bans. Visit https://www.securityweekly.com/psw for all the latest episodes! Show Notes: https://securityweekly.com/psw-855

We have a Co-Host today as we dive into an incredible journey discussing:What led him to IT Started first company in high school Why skipping college made sense for him Full solopreneur for 5 yearsHow he grew 3x in covidTips for retaining internsMeet our Guest: Hunter Giambra, owner of Hurricane IT Solutions and "I SAID DON'T CALL ME," brings over a decade of IT expertise to help businesses thrive. Leading a team dedicated to innovation, he specializes in IT consulting, network security, cloud services, and scalable telecom solutions like VOIP and unified communications.Nominated for Tampa Bay Business Journal's 2019 CIO of the Year, Hunter's mission is to simplify technology for businesses, ensuring efficiency and security. Based in Florida and expanding nationwide, Hurricane IT Solutions is your trusted partner for navigating modern tech challenges.Our Amazing Co-Host: Alyssa Young is the visionary behind The Unlimited Refills Blog and founder of Katurah Inc. A #1 best-selling author, Alyssa empowers individuals to prioritize self-care with the same dedication they give to their morning coffee. Through her blog, she inspires readers to nurture their emotional and mental well-being, drawing parallels between refilling a coffee cup and replenishing personal reserves. As the leader of Katurah Inc., Alyssa champions "An Executive Supporting Executives," blending professional development with personal growth.Support the showThis episode is brought to you by Coming Alive Podcast Production: Helping You With All Your Podcasting Needs. You can head to www.comingalivepodcastproduction.com to learn more.Have a question for the host or guest? Are you looking to become a guest or show partner? Email Danica at PodcastsByLanci@gmail.com to get connected.