Podcasts about service saas

Mark Lumpkin sits down with Shaun Shirazian, the new CEO of Lodgify — one of the biggest tech names in the vacation rental industry. Shaun shares his journey from hosting in San Diego to leading a global company from Barcelona, and breaks down the major shift happening in tech: from Software as a Service (SaaS 1.0) to Service as Software (SaaS 2.0).You'll hear about:How Lodgify plans to make hosting easier through automationWhy customer obsession is at the heart of Lodgify 2.0What's changing and what's not in the STR industryHow Sean's first 100 days shaped the future of the companyInsights on global markets, regulations, and what's next for hostsWhether you're a new host or scaling your portfolio, this episode is packed with real talk, future-focused insights, and a behind-the-scenes look at a major player in STR tech. Don't miss it!Contact Shaun: shaun.shirazian@lodgify.comFollow him on LinkedIn: Shaun Shirazian Learn more about Lodgify: lodgify.com__Episode Sponsored By:STR SearchSTR Search is the industry leading property finder service. They've helped investors acquire over 215 profitable STRs across the US. If you'd like the data professionals to help you find your next STR, reach out to STRsearch.com

Gaurav Khandelwal and Joe Lynch discuss beyond the yard - how Velostics streamlines scheduling. Gaurav is the Founder and CEO of Velostics, a company on a mission to revolutionize the logistics landscape.  Summary: Beyond the Yard: How Velostics Streamlines Scheduling In this podcast, Gaurav Khandelwal, CEO of Velostics, discusses how their cloud-based logistics software automates scheduling and streamlines processes for shippers, carriers, and logistics providers. Velostics aims to eliminate manual scheduling, reduce friction in the handoff process, and provide user-friendly tools for better decision-making. Khandelwal shares his journey from India to starting a logistics technology company in the US and emphasizes the importance of enterprise software being as easy to use as consumer apps. The podcast explores how Velostics integrates with existing systems, caters to various customers, and simplifies driver communication using text-based systems and QR codes. Khandelwal also discusses the significance of driver efficiency, cost optimization through automation, and the potential impact of a four-day workweek on scheduling. The podcast delves into the substantial costs of detention, the benefits of benchmarking and scorecarding, and the potential of generative AI in improving logistics operations. Velostics' quick implementation process and yard management solution are also highlighted, along with the importance of reducing turn times and improving handoffs in the industry. #LogisticsAutomation #SupplyChainOptimization #YardManagementSolutions About Gaurav Khandelwal Gaurav Khandelwal is the Founder and CEO of ChaiOne and Velostics, discovered his entrepreneurial spirit from his father, a tea blender in India. Inspired by his father's journey, Gaurav pursued higher education in the U.S. and later worked in business transformation at a consulting firm. His breakthrough came in 2008 with the launch of the Apple AppStore, prompting him to focus on ChaiOne, which created digital solutions based on behavioral science, where he uses data-driven insights to revolutionize the industrial sectors. This experience uncovered his passion for logistics, culminating in the creation of Velostics, where he uses technology to automate & optimize logistics operations. Beyond business, Gaurav founded START, Houston's first tech co-working space, and serves on the board of Magic Bus, a nonprofit alleviating poverty in India. Recognized by Houston Biz Journals' 40 under 40 and as an EY Entrepreneur of the Year finalist, Gaurav is committed & ready to disrupt the traditional way of doing logistics.  About Velostics Velostics is a logistics Software-as-a-Service (SaaS) company specializing in unified scheduling of appointments, dock and yard management and digitizing the gate in/out process for shippers. Their platform also automates scheduling for logistics service providers between carriers, shippers and consignees via their industry-leading 3-way scheduling solution. Velostics has a proven track record of minimizing manual tasks, errors, delays and demurrage, and increasing operational efficiency and throughput. Key Takeaways: Beyond the Yard: How Velostics Streamlines Scheduling Velostics automates scheduling for shippers, carriers, and logistics providers to avoid late shipments and detention charges. Velostics helps optimize appointment booking, contactless check-in, and dock management, reducing friction in the handoff process. Velostics champions user-friendly enterprise software, mirroring consumer apps for swift deployment and minimal training. Velostics integrates with existing TMS systems, allowing for frictionless onboarding and quick wins for customers. Velostics' primary customers are shippers, large distribution companies, 3PLs, and brokers with managed transportation offerings. Velostics simplifies driver check-in and rescheduling processes using QR codes and text messaging, accommodating drivers from various linguistic backgrounds. Velostics offers a simple, nimble, and quick-to-deploy yard management solution that integrates with their appointment scheduling, text message-based check-in, and dock management system. Timestamps (00:01:05) Optimizing Truck Scheduling with Velostics (00:07:51) From India to Logistics Tech Entrepreneur (00:12:12) Simplifying Enterprise Software with Consumer-Grade UX (00:17:12) Frictionless Onboarding and Quick Wins (00:18:30) Transforming Managed Transportation with Logistics Tech (00:19:07) Streamlining Dock Scheduling with Contactless Check-in (00:25:40) The Importance of Driver Efficiency (00:26:06) Streamlining Driver Communication with QR Codes (00:30:14) Reducing Labor Costs through Automation (00:31:40) Optimizing Scheduling in a Changing Workforce (00:33:51) Reducing Detention Costs with Automated Tracking (00:36:15) Reducing Inventory Costs and Carbon Footprint (00:39:26) Benchmarking and Scorecards in Supply Chain (00:42:04) Generative AI Empowering Logistics Efficiencies (00:45:41) Simplifying Logistics with Velostics (00:49:04) Simplifying Yard Management with Velostics' Solution (00:52:14) Streamlining Trucking with Drop and Hook (00:53:20) Revolutionizing Yard Management with Velostics' Solution (00:53:50) Streamlining Scheduling with Velostics' Text-Based Solution (00:55:29) Measuring Turn Time for Frictionless Throughput (00:59:02) Solving Handoff Problems in Logistics Learn More About Beyond the Yard: How Velostics Streamlines Scheduling Gaurav Khandelwal | Linkedin Velostics | Linkedin Velostics Schedule a Demo The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube

Neste episódio do Canary Cast, Marcos Toledo, cofundador e General Partner do Canary, recebe Eduardo del Giglio, cofundador e CEO da Caju, empresa que nasceu como uma solução inovadora para benefícios flexíveis e evoluiu para um ecossistema abrangente de diversas soluções financeiras e software para RH. Durante a conversa, Edu relembra sua jornada empreendedora, desde a experiência desafiadora ao fundar um marketplace de serviços domésticos, logo após se formar na faculdade, até os aprendizados fundamentais adquiridos em sua passagem como consultor na McKinsey, que o incentivaram a voltar a empreender. Ele conta como a paixão pela criação de produtos, descoberta em sua primeira jornada, e uma visão clara sobre as ineficiências do mercado tradicional de benefícios o levaram a identificar uma nova oportunidade e fundar a Caju. O episódio explora a construção da Caju desde o início e sua antiga conexão com o Canary, iniciada logo após Edu decidir sair da consultoria e voltar a empreender. Edu fez parte do programa de empreendedores em residência que existia na época, desenvolvendo sua tese dentro do escritório do Canary. Desde então, a Caju se destacou como uma empresa que criou uma nova categoria dentro do segmento de benefícios, transformando completamente a experiência de colaboradores, empresas e estabelecimentos parceiros, substituindo os antigos modelos de arranjos fechados e engessados por uma plataforma aberta, ágil e centrada no usuário. Quase seis anos depois de sua fundação, a Caju evoluiu para uma plataforma de multissoluções em gestão de colaboradores, despesas e benefícios corporativos e atende mais de 50 mil empresas de todos os portes. Entre os grandes nomes estão Grupo Boticário, Aurora e Embraer. Edu também compartilha a visão de futuro da empresa, detalhando como pretende continuar contribuindo para a transformação dos processos operacionais do RH por meio de soluções integradas, automação inteligente e uso estratégico de inteligência artificial. Além disso, Edu traz insights importantes sobre a relevância de atuar proativamente junto ao ambiente regulatório, especialmente em setores fortemente regulados como o da Caju. Por fim, ele compartilha conselhos valiosos para quem está iniciando sua jornada empreendedora, destacando a importância de confiar nos próprios instintos, agir rapidamente e controlar a ansiedade diante dos desafios. Convidado: Edu Giglio Edu Giglio é cofundador e CEO da Caju, empresa que oferece soluções flexíveis de benefícios, pagamentos corporativos e software integrado para gestão de pessoas. Eduardo iniciou sua jornada empreendedora com a Blumpa, empresa de marketplace para serviços domésticos, e posteriormente acumulou experiência significativa na McKinsey, consultoria onde desenvolveu uma visão crítica sobre produto, estratégia e formação de equipes. Atualmente, lidera a Caju, impactando milhares de empresas e mais de um milhão de usuários ativos em todo o Brasil. Apresentação: Marcos Toledo Marcos Toledo é cofundador e General Partner do Canary, um dos principais fundos de venture capital no Brasil. Antes do Canary, Marcos construiu uma sólida carreira no mercado financeiro, iniciando no JP Morgan e depois cofundando a M Square Investimentos, gestora de ativos líder no país. Destaques do episódio: 00:00 - 02:20 Boas-vindas e apresentação00:51 - 03:37 O que é a Caju hoje 03:43 - 08:05 Jornada pessoal e profissional do Edu antes da Caju 08:05 - 09:55 Conhecendo o mercado de benefícios e os primeiros passos da tese10:00 - 11:50 A primeira conexão com o Canary e início da jornada12:23 - 14:00 Como Edu conheceu Renan, seu co-founder técnico14:11 - 14:43 Lançamento da Caju e uma pandemia no meio do caminho06:51 - 12:15 Trajetória empreendedora anterior do Edu 12:16 - 17:46 Criando uma nova categoria: como era o mercado de benefícios antes da Caju17:49 - 20:00 O Ciclo vicioso da experiência anterior das empresas e usuários20:07 - 20:20 Identificando uma oportunidade através das ineficiências do mercado20:23 - 23:26 Quais foram as mudanças regulatórias e de infraestrutura que permitiram o surgimento da Caju 23:39 - 27:30 Como foram as primeiras vendas B2B e a busca pelo Product-Market-Fit28:43 - 32:08 Visão estratégica e expansão do portfólio de produtos da Caju para construir um ecossistema32:17 - 34:20 O uso estratégico de IA e automação de processos 34:37 - 39:10 Momento de tração e a importância da atuação proativa na esfera regulatória 39:50 - 40:30 Conselhos para empreendedores que estão começando40:40 - 41:42 Visão da Caju para os próximos 10 anos41:46 - 42:50 ConclusãoTermos em inglês mencionados ao longo do episódio:Pitch – Apresentação de uma ideia de negócio, geralmente feita para investidores, mas pode se aplicar também no processo comercial com clientesProduct-market-fit – Quando o produto satisfaz uma necessidade real de mercadoDeal – Contrato, negócio, acordoFundraising / Fundraising round – Rodada de investimentoB2B (Business-to-Business) – Modelo de negócio em que uma empresa vende para outraOnboarding – Integração inicial de um novo funcionário a uma empresaAll-in-one – Tudo em um só lugarSoftware as a Service (SaaS) – Modelo de negócio e produto que utiliza software como serviço para o cliente finalBack-end / Front-end – Termos técnicos de desenvolvimento de software (lógica por trás da aplicação / o que o usuário vê e interage)CRM (Customer Relationship Management) – Sistema de gestão de relacionamento com o clienteATS (Applicant Tracking System) – Sistema de rastreamento de candidatos (usado em processos seletivos)Run on Caju – Rodar/funcionar na Caju (expressão usada para indicar que uma empresa opera com as soluções da Caju)User – UsuárioWorkflow – Fluxo de trabalhoInsights – Percepções, descobertasPlaybook – Manual de boas práticas, instruçõesScaling / Scale – Escalabilidade / Escalar o negócioBenchmark – Negócio ou prática de referência para comparação e/ou inspiraçãoDeck – Apresentação visual de uma ideia (geralmente PowerPoint ou similar)Frameworks – Estruturas/metodologias de apoio para desenvolvimento de soluçõesWorkflow automation / autopilot – Automação de processos / "piloto automático"AI (Artificial Intelligence) – Inteligência ArtificialDeep dive – Exploração aprofundada de um temaInsights-driven – Orientado por dados/percepçõesGo-to-market – Estratégia de lançamento e venda de produto ao mercadoUser adoption – Adoção (uso) do produto por parte dos usuáriosTouchpoint – Ponto de contato com o clienteSee omnystudio.com/listener for privacy information.

The Road to ‘Service-as-Software.' Salesforce co-founder and CEO Marc Benioff is articulating a bold vision for the next era of enterprise software. In an exclusive interview with theCUBE on April 25, 2025, Benioff outlined how AI-driven agents and a unified data architecture will transform Software as a Service (SaaS) into what we're calling “Service as Software” – a model where software-based digital agents augment every business process. The Salesforce chief has often quipped that today's CEOs are “the last generation of executives leading exclusively human workforces,” underscoring his conviction that AI agents (what many call agentic AI) will soon work alongside humans in every enterprise. Our premise is that this “digital labor” revolution could be more disruptive than the cloud and mobile waves of 15 years ago, fundamentally redefining how applications function. In this Breaking Analysis, we focus on Salesforce's Agentforce and Data Cloud strategies – the twin pillars of its agentic vision – and how they position the company to become what we call the first software-only hyperscaler. We also examine the broader industry context, including competitive dynamics with Microsoft and Salesforce's interoperability with platforms like Snowflake, Databricks and AWS.FULL ARTICLE: https://thecuberesearch.com/276-breaking-analysis-salesforce-agentforce-data-cloud-a-path-to-the-software-only-hyperscaler/

Boosting Hotel Revenue Through Exceptional Customer Service and Upselling with Geoffrey Toffetti Frontlinepg.com About the Guest(s): Geoffrey Toffetti is the CEO of Frontline Performance Group, headquartered in Florida, where he partners with over 2,500 hotels across more than 100 countries to generate millions in incremental revenue. His career in the hospitality industry began humbly as a valet at a Florida hotel, but his passion for sales and deep understanding of the industry propelled him quickly up the ranks. Leading FPG, Geoffrey Toffetti has guided the company through strategic growth phases, including acquisitions such as Drake Beal in the U.S. and TSA Solutions in Asia. The latter acquisition was notably carried out during the height of the COVID-19 crisis. Episode Summary: In this episode of the Chris Voss Show, listeners are introduced to Geoffrey Toffetti, CEO of Frontline Performance Group, a trailblazer in enhancing hospitality service standards and driving revenue growth for hotel clients globally. Geoffrey Toffetti shares his journey from a frontline hotel valet to leading a prestigious company influencing performance in the hospitality industry. His experience and initiatives have empowered many frontline employees to enhance customer service while influentially increasing profit margins. Through FPG, Geoffrey Toffetti established a bridge from being a service provider to a technology-first organization, especially vital during and after the pandemic era. Focusing on the myriad of possibilities within the hospitality industry, Geoffrey Toffetti discusses the unique challenges and opportunities with incremental revenues, including upselling tactics. Engagement and effective training of frontline employees have proven to pay high dividends, not just for the organizations but for the employees themselves. The conversation delves into the transformation of customer service standards over the years, implicitly hinting that true customer satisfaction and incremental sales go hand-in-hand. Geoffrey Toffetti elaborates on their Software-as-a-Service (SaaS) offerings that integrate learning management systems, which empower hotel and restaurant employees to excel by engaging customers effectively and increasing profitability. Key Takeaways: Incremental Revenue: Understanding and leveraging upselling at every customer interaction point significantly enhance the guest experience and the business's profitability. Employee Empowerment: Proper training and incentive systems can transform employees into top earners and significantly improve staff retention levels. Service First Philosophy: Sales should be viewed as a service to the customer, enhancing their experience rather than just a transactional necessity. Technology and Training: FPG provides powerful tools and training to ensure teams can maximize their potential, reflecting positively on both revenue and customer satisfaction. Consistency in Service: Achieving consistent exemplary service across every interaction is key to fostering customer loyalty and positive experiences. Notable Quotes: "Sales isn't something you do to your customer, it's something you do for them." "We want your guests to leave fat, happy, and broke." "Entrusting your best services to the guests is the best way to garner that trust and brand loyalty." "Turning common sense into commonplace." "Offer your best services is the best service you can offer."

It's YOUR time to #EdUpIn this episode, recorded LIVE from Ellucian LIVE 2025 in Orlando, Florida,YOUR guest is Digi Edwards, Vice President, Business Development, Strata Information Group (SIG)YOU cohost is Lacey Gerard, Director of Experience Design, EllucianYOUR host is Dr. Chris Moloney⁠, Principal Strategic Specialist, ⁠Ellucian⁠How does SIG support educational institutions without selling products?What does winning Ellucian's Partner of the Year 2024 mean for SIG?How does optimization & modernization impact student experience & enrollment?Why is change management critical when implementing new technologies?How should institutions approach AI implementation thoughtfully?Topics include:Navigating 35 years of technological evolution in higher educationUnderstanding Software as a Service (SaaS) as a subscription modelAddressing fears about AI replacing jobs through proper communicationIdentifying if institutions are "using, abusing, or refusing" their softwareSupporting institutions through comprehensive understanding of technological landscapesListen in to #EdUpDo YOU want to accelerate YOUR professional development?Do YOU want to get exclusive early access to ad-free episodes, extended episodes, bonus episodes, original content, invites to special events, & more?Then ⁠⁠⁠⁠⁠⁠BECOME AN #EdUp PREMIUM SUBSCRIBER TODAY⁠⁠ - $19.99/month or $199.99/year (Save 17%)!Want YOUR org to cover costs? Email: EdUp@edupexperience.comThank YOU so much for tuning in. Join us on the next episode for YOUR time to EdUp!Connect with YOUR EdUp Team - ⁠⁠⁠⁠⁠⁠⁠⁠⁠Elvin Freytes⁠⁠⁠⁠⁠⁠⁠⁠⁠ & ⁠⁠⁠⁠⁠⁠⁠⁠⁠Dr. Joe Sallustio⁠⁠⁠⁠● Join YOUR EdUp community at ⁠⁠⁠⁠⁠⁠⁠⁠⁠The EdUp Experience⁠⁠⁠⁠⁠⁠⁠⁠⁠!We make education YOUR business!

Climb Channel Solutions Ireland, the specialist technology distributor formerly known as DataSolutions, has announced a new partnership with Quest Software, a global leader in systems management, data protection, and security software. Quest is a software solutions provider which is trusted by more than 95% of Fortune 500 companies. With an office in Cork and more than a quarter of a century of pedigree in Ireland, its offering spans platform migrations, cloud deployments, Software-as-a-Service (SaaS), security, governance, data intelligence, database management, and solutions to ensure data is AI-ready. Through this partnership, Climb Channel Solutions Ireland will offer Quest's suite of security, data empowerment, and AI solutions to resellers. Quest's ever-expanding portfolio is designed to help organisations manage, format, and cleanse data, enabling the seamless adoption of AI. Climb Channel Solutions Ireland - which was recently recognised as Quest Distributor of the Year - and Quest will also focus on threat detection, backup and disaster recovery solutions and platforms. This includes Quest Security Guardian, an Active Directory (AD) security solution that significantly reduces the attack surface for enterprises and improves identity threat detection and response (ITDR). As one of only two vendors in Ireland providing Active Directory Recovery, Quest is uniquely positioned to help organisations quickly and securely restore critical identity services, reinforcing its leadership in identity resilience. Brian Davis, VP of Sales for the UK & Ireland, Climb Channel Solutions Ireland, said: "Given its 24/7 support services, technical certifications and expanding portfolio, Quest has the ability to transform, secure and drive impact for both resellers and end users. Ireland offers huge potential, and we look forward not only to solidifying our partnership but addressing challenges and powering success for enterprises." To support its partner network in Ireland, Quest will be rolling out several initiatives to help them identify and close new business opportunities. These include technical bootcamps, roundtables and an online training library. Alongside this, Quest also offers financial incentives to partners, such as rebates and referral fees. Olivia Donnell, Global Distribution, Quest Software, added: "With an office in Cork and more than 25 years of experience in Ireland, our partnership with Climb Channel Solutions Ireland will allow us to further strengthen cybersecurity for Irish enterprises. By combining well-established products with new solutions, we can make enterprises ready now for the future - ensuring resilience, reliability, and readiness across data management, Microsoft migrations, and security." See more stories here.

I'm not a financial advisor; Superpowers for Good should not be considered investment advice. Seek counsel before making investment decisions.Watch the show on television by downloading the e360tv channel app to your Roku, AppleTV or AmazonFireTV. You can also see it on YouTube.When you purchase an item, launch a campaign or create an investment account after clicking a link here, we may earn a fee. Engage to support our work.Has your business been impacted by the recent fires? Apply now for a chance to receive one of 10 free tickets to SuperCrowdLA on May 2nd and 3rd and gain the tools to rebuild and grow!For years, crowdfunding advocates have championed the idea that everyday investors should have access to the same wealth-building opportunities as venture capitalists. Despite regulatory progress, investment crowdfunding has yet to reach its full potential. A newly proposed tax credit aims to change that, incentivizing millions more to participate in funding small businesses while boosting local economies.Brian Christie, co-chair of the Crowdfunding Professional Association (CfPA), and Levi Brackman, CEO of Invown, joined me on Superpowers for Good to discuss this groundbreaking proposal. The initiative, led by a broad coalition of industry players, seeks to provide a tax credit for investors who fund businesses under Regulation Crowdfunding (Reg CF)."The way this tax credit works is that you get half of the dollars that you've invested as a credit—up to a $1,000 cap," Brian explained. "So if you invest $2,000 in one or multiple companies in a given year, you get a $1,000 tax credit when you file your taxes."The potential impact is staggering. Although crowdfunding has already enabled millions of Americans to invest in startups and small businesses, the vast majority of the population remains unaware of the opportunity. Brian sees this tax credit as a pivotal mechanism for awareness and engagement. "If all of a sudden it shows up on your annual tax filings, a lot of people will learn about it very quickly."Levi, an outspoken supporter of the initiative, believes it could dramatically shift the financial landscape for small businesses. "Capital formation is really difficult," he noted. "In the old days, you had a local bank manager who knew you and could vouch for you. That's gone. Crowdfunding fills that gap, but we've barely scratched the surface. This tax credit could help scale it massively."Levi envisions a future where tens of millions of Americans actively invest in small businesses. "Imagine if 50 million people each invested just $500 a year. The amount of capital flowing into the economy would be enormous, creating jobs and strengthening communities."Keep reading below. Learn more at ccajp.us.tl;dr:* A new tax credit proposal could dramatically boost Regulation Crowdfunding by incentivizing millions of investors.* Brian Christie explains how the tax credit offers a 50% refund on investments up to $2,000 annually.* Levi Brackman highlights crowdfunding's potential to fill small business funding gaps in a post-local bank era.* The initiative could channel billions into small businesses, creating jobs and strengthening communities nationwide.* Advocates urge action by joining the coalition, contacting legislators, and spreading awareness to drive policy change.Beyond sheer economic growth, the proposal aligns with how the government has historically incentivized positive behaviors. "The U.S. incentivizes things like home ownership, charitable giving, and child-rearing through the tax code," Levi pointed out. "Why shouldn't investing in small businesses—arguably the backbone of the economy—be encouraged the same way?"Opponents of tax credits often raise concerns about costs or who benefits most, but Brian argues that this particular incentive pays for itself. "Our preliminary analysis, along with industry data, suggests that every dollar invested in small businesses has a sixfold ripple effect in the economy. Over ten years, the net impact on the Treasury could be an $80 billion surplus."The coalition behind this initiative isn't limited to crowdfunding platforms like Invown, StartEngine, Republic, and Small Change. It also includes investors, accountants, attorneys, and small business owners who recognize the broader benefits of democratized capital access.For those eager to support the effort, joining the coalition is free and simple. Brian emphasized that beyond signing up, individuals can make an impact by calling their legislators, sharing the initiative on social media, and writing letters to the editor. "We even provide templates to make outreach easier," he said.Levi added that persistence is key. "I've been cold-calling congressional offices, and it's amazing how quickly you can reach someone influential just by making the effort. If this matters to you, just pick up the phone and start the conversation."The proposal is strategically timed, given that key tax policies from the 2017 tax bill are set to expire. Advocates hope to see the crowdfunding tax credit included in the next major tax package or passed as a standalone bill.For those ready to take action, the coalition's website, ccajp.us/join, offers resources to get involved. This is a grassroots movement, and every voice counts.If successful, this initiative could change the game for small business investing, making crowdfunding more accessible, impactful, and widespread than ever before. Let's do some good.Guest ProfilesBrian Christie (he/him):CEO and Chief Innovation Officer, Brainsy, Inc., Co-Chair of the Board of Directors, Crowdfunding Professional Association, and Advisor, Crowdfund Holdings Innovators (CHI), Brainsy, Inc., Crowdfund Holdings Innovators (CHI), Crowdfunding Professional AssociationAbout Brainsy, Inc., Crowdfund Holdings Innovators (CHI), Crowdfunding Professional Association: Brainsy offers patented Software as a Service (SaaS) to power web3 media networks for communities and enterprises. Brainsy is backed by successful entrepreneurs-turned-Angels and is a portfolio company of TomorrowVentures, the personal investment arm of Alphabet (formerly Google) Chairman, Eric Schmidt.Websites: brainsy.com cfpa.org crowdfund.holdingsX/Twitter Handle: @brainsyincBiographical Information: Brian Christie is the CEO of Brainsy, Inc., a pioneering SaaS company offering the first AI-powered white-label social media platform that rewards user engagement. He envisions a future where thousands of micro-networks empower communities through custom incentive systems. Brian also serves as an Advisor at CHI (Crowdfund Holdings Innovators), supporting issuers in regulated investment crowdfunding, and was the 2024 President of the Crowdfunding Professional Association. Passionate about innovation and economic equity, he champions technologies and policies that serve the public interest. Brian holds a B.A. in Political Science from Miami University and an MBA from Georgetown University.Linkedin: linkedin.com/in/bpchristie/Levi Brackman (he/him):CEO & Founder, InvownAbout Invown: Raise an unlimited amount of capital for your next project with best-in-class legal and financial technology that you can rely on.Website: invown.com/X/Twitter Handle: @invown1Company Facebook Page: fb.com/Invown/Biographical Information: Levi Brackman is an entrepreneur, executive, and data science leader with deep expertise in AI, machine learning, and big data analytics. As the CEO & Founder of Invown and Managing Partner at Raleib Capital, he is reshaping crowdfunding and investment strategies. Previously, he led AI-driven innovation at major firms like Booking Holdings, BP, and Travelport. An author and thought leader, Levi has written Jewish Wisdom for Business Success and Fostering Purpose. He holds a Ph.D. from Australian Catholic University, a Master's from UCL, and a business certification from Yale School of Management.X/Twitter Handle: @LeviBrackmanLinkedin: linkedin.com/in/levibrackman/Support Our SponsorsOur generous sponsors make our work possible, serving impact investors, social entrepreneurs, community builders and diverse founders. Today's advertisers include FundingHope, NC3 Changing the Paradigm, Imotobank Dealership and SuperCrowdLA. Learn more about advertising with us here.Max-Impact MembersThe following Max-Impact Members provide valuable financial support:Carol Fineagan, Independent Consultant | Lory Moore, Lory Moore Law | Marcia Brinton, High Desert Gear | Paul Lovejoy, Stakeholder Enterprise | Pearl Wright, Global Changemaker | Ralf Mandt, Next Pitch | Scott Thorpe, Philanthropist | Add Your Name HereUpcoming SuperCrowd Event CalendarIf a location is not noted, the events below are virtual.* Superpowers for Good Live Pitch – Where Innovation Meets Impact! Join us on March 12, 2025, for the Q1-25 live pitch event, streaming on e360tv, LinkedIn, Facebook, and Instagram. Watch impact-driven startups pitch their bold ideas, connect with investors, and drive positive change. Don't miss this chance to witness innovation in action!* Impact Cherub Club Meeting hosted by The Super Crowd, Inc., a public benefit corporation, on March 18, 2024, at 1:00 PM Eastern. Each month, the Club meets to review new offerings for investment consideration and to conduct due diligence on previously screened deals. To join the Impact Cherub Club, become an Impact Member of the SuperCrowd.* SuperCrowdHour, March 19, 2025, at 1:00 PM Eastern. Devin Thorpe will be leading a session on "How to Build a VC-Style Impact Crowdfunding Portfolio." He'll share expert insights on diversifying investments, identifying high-potential impact ventures, and leveraging crowdfunding for both financial and social returns. Whether you're an experienced investor or just getting started, this is a must-attend! Don't miss it!* SuperCrowdLA: we're going to be live in Santa Monica, California, May 1-3. Plan to join us for a major, in-person event focused on scaling impact. Sponsored by Digital Niche Agency, ProActive Real Estate and others. This will be a can't-miss event. Has your business been impacted by the recent fires? Apply now for a chance to receive one of 10 free tickets to SuperCrowdLA on May 2nd and 3rd and gain the tools to rebuild and grow!Community Event Calendar* Successful Funding with Karl Dakin, Tuesdays at 10:00 AM ET - Click on Events* Kingscrowd Meet UP in San Francisco, CA - February 27th (today) at 5:30 PM PT* Igniting Community Capital to Build Outdoor Recreation Communities, Crowdfund Better, Thursdays, March 20 & 27, April 3 & 10, 2025, at 1:00 PM ET.* NC3 Changing the Paradigm: Mobilizing Community Investment Funds, March 7, 2025* Asheville Neighborhood Economics, April 1-2, 2-25.* Regulated Investment Crowdfunding Summit 2025, Crowdfunding Professional Association, Washington DC, October 21-22, 2025.Call for community action:* Please show your support for a tax credit for investments made via Regulation Crowdfunding, benefitting both the investors and the small businesses that receive the investments. Learn more here.If you would like to submit an event for us to share with the 9,000+ changemakers, investors and entrepreneurs who are members of the SuperCrowd, click here.We use AI to help us write compelling recaps of each episode. Get full access to Superpowers for Good at www.superpowers4good.com/subscribe

In this episode of Wound Care Wednesday, Dr Johnson joins with guest speakers Mike Furr and Kahlianne Jones as they continue to discuss the future of the wound care industry. This episode focuses on the results and implications of the Wound Care Market Report Survey, particularly how the survey results address technology and the future of wound care. Mr Furr has a Masters in Engineering from the University of Pennsylvania and now works as a product manager with Net Health focusing on tissue analytics. Ms Jones has a Bachelor of Business Administration from Duquesne University in Entrepreneurship and Information Systems Management, and now works as a product manager at Net Health focused on Software-as-a-Service (SaaS) products.

In this episode of SCW for Pharma, host Evren Ozkaya welcomes Bryan Holmes, Vice President of Information Technology at Andelyn Biosciences, to discuss the evolving role of IT in pharmaceutical manufacturing and the transformative impact of digitalization on Contract Development and Manufacturing Organizations (CDMOs). The conversation begins with a deep dive into the fundamental differences between traditional pharmaceutical manufacturing and the rapidly growing field of cell and gene therapy, a market that exceeded $5 billion in 2024 and sustains an annual growth rate of over 25%. Bryan explains how these personalized treatments, often targeted for rare diseases and small patient populations, require an entirely new approach to manufacturing, one that prioritizes agility and responsiveness. Evren and Bryan explore how IT strategy plays a pivotal role in modern pharma operations. They discuss the challenges of digital transformation, from ensuring regulatory compliance and data security to bridging communication gaps between CDMOs and their clients. Bryan highlights the ongoing shift toward data sharing, transparency, and accountability in CDMO partnerships—critical for optimizing production processes. The discussion then shifts to the cost-benefit analysis of digitalization, weighing Software-as-a-Service (SaaS) solutions against customized approaches. Evren emphasizes that while change management is difficult, companies that invest in digital transformation today will secure a long-term competitive advantage, as the pharma shop floor is poised for dramatic evolution over the next two decades. Looking ahead, Bryan and Evren explore AI's biggest opportunities in pharma. From automating routine tasks to enhancing quality assurance, AI-driven solutions are unlocking new efficiencies. Bryan underscores that the younger workforce expects technology-driven workplaces, making digitalization not just a competitive edge but a necessity for attracting top talent. Evren and Bryan wrap up their discussion with a call to action: embracing IT and digital transformation is no longer optional but essential for pharma companies looking to stay ahead in an industry evolving at an unprecedented pace.

Show Notes: Marilyn Lin, a customer support thought leader with over two decades of experience, discusses the importance of customer support in driving business success in the Software as a Service (SaaS) industry. She has led global Technical Support Teams that not only resolve issues but also foster customer loyalty, drive renewals, and inform product strategies. In today's competitive SaaS landscape, customer support is not just a cost center but a linchpin of retention and growth.   Customer Support in the SaaS Industry The conversation turns to the different terms for customer support, such as customer support, customer service, customer care, and customer success. Marilyn identifies the difference between terms. She equates customer success to the team focused on the health of a customer, focusing on how they are leveraging and using the product and solution, realizing value from their investments. They are more akin to the account management side of the organization, taking care to understand the customer's top priorities and helping guide them through leveraging and using the solution and products they have purchased or subscribed to. She explains that customer support and customer service are terms used interchangeably to describe the teams that help customers resolve issues with using their products or services. In B-to-B environments, customer support are more technical support teams, while customer care and customer service is more tactical and often describe teams within B-to-C environments.   Subcategories within Customer Support There are different subcategories within customer support, such as onboarding teams, which help new B2B customers onboard with a SaaS company. Major functions  tied to customer support include customer training and onboarding, customer delivery teams, and customer escalation teams. The support delivery team handles cases and interacts with end users, helping them find solutions to their issues. A customer escalation team is involved when customers escalate issues or outages, ensuring timely resolution. Marilyn explains that historically, customer support organizations have been seen as reactive and cost centers rather than a strategic arm. However, there is a treasure trove of insights from the interactions with end users, which can be used to drive improvements in the product and solution. This information can feed into the product development cycle, helping product and engineering teams prioritize their roadmaps and drive the voice of the customer. Support teams can also provide insights related to training and enablement, usability, and user experience, which can be shared with the enablement and design teams. The Importance of Customer Support in Business The importance of customer support in a business is discussed, including the need for analytics to understand the impact of the customer support team and how that ties back to customer retention rates. A high retention rate can lead to increased value and a better brand image. Marilyn talks about key metrics she pays attention to as VP of customer support, including the importance of understanding the time to resolution, common themes of issues, and the financial impact of these metrics is mentioned. In a recurring revenue environment, it is crucial to highlight top case drivers or issues tied back to the customers and provide the ARR to the executive team. The need to prioritize areas like product bug fixes or feature enhancements is stressed, and the cost to serve customers, breaking it down by segments and regions to better understand customer needs and improve efficiency. By focusing on these metrics, businesses can better serve their B2B customers and drive more value. Examples are shared.   Tracking Trends and Changes in the Support Business In a VP of Customer Support role, key metrics include time to resolve issues, first time to resolve, and the ability to address user issues with the first interaction. Additionally, the team and individual level is monitored to identify areas for improvement. Employee engagement is a key focus, with companies conducting quarterly or twice a year employee satisfaction surveys. The focus is on analyzing trends and identifying high priority areas for improvement. In a support organization, it is crucial to prioritize employee experience, provide the right tools and processes, and listen to employee feedback. Support leaders should prioritize their team's well-being, as it translates into better customer service and interaction. By taking care of their employees, support leaders can improve their overall customer experience.   Evaluating a SaaS Company's Customer Support In evaluating a SaaS company, it is essential to consider whether the support organization has a strategic roadmap outlining their vision and quarterly milestones. This roadmap should evolve as business objectives and priorities change. A more holistic view of investments should be considered, not just focusing on key metrics. Marilyn suggests that organizations should give their team the support to take time to step back and look for ways to make things more efficient, such as creating knowledge articles based on interactions to prevent customers from having to log cases. Training and enablement should be provided for employees to continue learning and grow.   AI Customer Support Solutions AI solutions are being evaluated and implemented by support organizations to enhance customer service. Marilyn led the first support team at Salesforce  to leverage AI and machine learning within their support processes, using SupportLogic. The app helped identify potential cases that would escalate, allowing managers and teams to be aware of potential cases and provide timely resolutions to end users. The SupportLogic app has improved the way managers manage their teams and assigned cases to the right agents with the right knowledge and experience to handle unresolved cases more efficiently. This has led to improvements in the way managers manage their teams and elevating the customer experience provided by their support agents.   Timestamps: 03:40: Defining Key Customer Service Terms  07:47: Classification of Customer Service Roles  10:22: Transforming Customer Support from a Cost Center to a Revenue Driver  13:00: Metrics and KPIs for Customer Support  18:00: War Stories and Practical Examples  21:48: Daily, Weekly, and Monthly Metrics for VP of Customer Service  25:44: Evaluating Customer Service in SaaS Companies 29:07: Implementation of AI in Customer Service    Links:  Resource: https://umbrex.com/resources/how-to-analyze-a-saas-company/ Website: Golotusgroup.com LinkedIn: https://www.linkedin.com/in/marilynlin/   Unleashed is produced by Umbrex, which has a mission of connecting independent management consultants with one another, creating opportunities for members to meet, build relationships, and share lessons learned. Learn more at www.umbrex.com.

Satya Nadella ผู้นำสูงสุดของบริษัท Microsoft ได้ประกาศวิสัยทัศน์ที่น่าสนใจมาก ๆ ผ่านการให้สัมภาษณ์ในรายการพอดแคสต์ BG Squared เกี่ยวกับการเปลี่ยนแปลงครั้งใหญ่ที่กำลังจะเกิดขึ้นในวงการซอฟต์แวร์ เขาได้ทำนายว่าแอปพลิเคชันในรูปแบบที่เรารู้จักและคุ้นเคยจะค่อยๆ สูญหายไปจากโลกดิจิทัล โดยจะถูกแทนที่ด้วยระบบ AI Agent ที่มีความสามารถสูงกว่าและมีประสิทธิภาพมากกว่า การประกาศวิสัยทัศน์ครั้งนี้ไม่ใช่เพียงการคาดการณ์ล่วงหน้าเท่านั้น แต่เป็นการปักธงบอกทิศทางของอุตสาหกรรมซอฟต์แวร์ทั้งหมด โดยเฉพาะอย่างยิ่งในส่วนของ Software as a Service (SaaS) ที่ปัจจุบันเป็นรูปแบบธุรกิจที่ได้รับความนิยมอย่างสูงในวงการเทคโนโลยี การเปลี่ยนแปลงครั้งนี้อาจส่งผลให้จำนวนนักพัฒนาซอฟต์แวร์ในรูปแบบดั้งเดิมลดลงอย่างมีนัยสำคัญ เลือกฟังกันได้เลยนะครับ อย่าลืมกด Follow ติดตาม PodCast ช่อง Geek Forever's Podcast ของผมกันด้วยนะครับ #AIagent #MicrosoftAI #AIเปลี่ยนโลก #อนาคตAI #ไอทีไทย #เทคโนโลยี #AIthailand #MicrosoftThailand #SaaSthailand #AIกำลังมา #อนาคตไอที #ITjobs #Developers #AIrevolution #TechTrends2024 #AIbusiness #FutureofWork #Digitalthailand #AIthailand #TechDisruption #geekdaily #geekforeverpodcast

A new European research report reveals that artificial intelligence is on track to overhaul businesses in 2025, with over two-thirds expected to integrate AI-powered software by the end of next year. While AI is set to redefine many industries in the year ahead, not all sectors and markets are equally positioned to benefit, the State of European BusinessTech 2024 report found. It paints a nuanced picture of European BusinessTech, highlighting both transformative potential and emerging disparities expected in 2025. Contrary to fears that AI might disrupt the Software-as-a-Service (SaaS) model, the report highlights that AI is supercharging SaaS growth rather than replacing it. The report found that businesses are increasingly turning to SaaS solutions enhanced with AI capabilities, driving a surge in spending. In 2024 alone, investment in SaaS and supporting tech infrastructure grew by over 20%, while spending on Generative AI infrastructure surged by 30%. The report highlights that workforce disparities are becoming more pronounced in Europe with automation advancing rapidly in desk-based roles, such as sectors like tax, accounting, HR and legal seeing AI adoption rates as high as 85%. The legal and regulatory sectors have seen AI adoption jump from 17% to 79% in just two years, signaling a dramatic shift in how businesses approach compliance and legal frameworks. However, 80% of Europe's workers - those in deskless roles such as medical, industrial, hospitality and retail sectors - are being largely left behind, according to the report. These workers receive only 1% of enterprise software funding, highlighting a critical gap in digital transformation efforts. This divide is further exacerbated by broader funding trends identified in the report. While mid market M&A activity remains strong, particularly for deals under €500 million, the lack of significant VC-backed exits above this threshold since 2022 suggests that capital flows are not aligning with the scale required for systemic transformation. Combined with a 26% drop in business technology funding across Europe in the first half of 2024, these challenges could slow the region's progress toward a more inclusive AI-powered economy, the report found. The European funding picture The report, authored by European growth capital firm Finch Capital, reveals largely dynamic BusinessTech funding across Europe, with the UK firmly retaining its position as the leading hub. The UK accounted for more than 50% of all capital raised in Europe, driven by record-breaking investment in AI for customer support, analytics and process automation. Over £6 billion was invested in UK data centres last year to prepare for the AI era, and BusinessTech funding surged by 83% year-on-year in the first half of 2024, reaching €2.9 billion compared to €1.6 billion in the same period last year. The Netherlands, meanwhile, boasts a thriving startup ecosystem centred in Amsterdam, now home to a record 4,000 active startups. Despite this growth, BusinessTech funding in the Netherlands declined by 23% year-on-year for the first half of 2024, signalling challenges in maintaining investment momentum. In contrast, Ireland experienced exceptional growth, with BusinessTech funding increasing by 123% year-on-year to €49 million. The largest deal in the sector came from AccountsIQ, which raised €60 million in a Series C round. France is positioning itself as a leader in AI innovation with ambitious programmes like Mistrall AI. BusinessTech funding in the country surged by 238% in the first half of 2024 to €1.2 billion, up from €343 million during the same period last year. Spain also saw significant growth, driven by a strong focus on cloud infrastructure investments. Amazon's announcement of a €15.7 billion investment in the country over the next decade aligns with a 227% increase in BusinessTech funding to €170 million, compared to €52 million in H1 2023. However, not all markets experienced growth. Germany ...

A new European research report reveals that artificial intelligence is on track to overhaul businesses in 2025, with over two-thirds expected to integrate AI-powered software by the end of next year. While AI is set to redefine many industries in the year ahead, not all sectors and markets are equally positioned to benefit, the State of European BusinessTech 2024 report found. It paints a nuanced picture of European BusinessTech, highlighting both transformative potential and emerging disparities expected in 2025. Contrary to fears that AI might disrupt the Software-as-a-Service (SaaS) model, the report highlights that AI is supercharging SaaS growth rather than replacing it. The report found that businesses are increasingly turning to SaaS solutions enhanced with AI capabilities, driving a surge in spending. In 2024 alone, investment in SaaS and supporting tech infrastructure grew by over 20%, while spending on Generative AI infrastructure surged by 30%. The report highlights that workforce disparities are becoming more pronounced in Europe with automation advancing rapidly in desk-based roles, such as sectors like tax, accounting, HR and legal seeing AI adoption rates as high as 85%. The legal and regulatory sectors have seen AI adoption jump from 17% to 79% in just two years, signaling a dramatic shift in how businesses approach compliance and legal frameworks. However, 80% of Europe's workers - those in deskless roles such as medical, industrial, hospitality and retail sectors - are being largely left behind, according to the report. These workers receive only 1% of enterprise software funding, highlighting a critical gap in digital transformation efforts. This divide is further exacerbated by broader funding trends identified in the report. While mid market M&A activity remains strong, particularly for deals under €500 million, the lack of significant VC-backed exits above this threshold since 2022 suggests that capital flows are not aligning with the scale required for systemic transformation. Combined with a 26% drop in business technology funding across Europe in the first half of 2024, these challenges could slow the region's progress toward a more inclusive AI-powered economy, the report found. The European funding picture The report, authored by European growth capital firm Finch Capital, reveals largely dynamic BusinessTech funding across Europe, with the UK firmly retaining its position as the leading hub. The UK accounted for more than 50% of all capital raised in Europe, driven by record-breaking investment in AI for customer support, analytics and process automation. Over £6 billion was invested in UK data centres last year to prepare for the AI era, and BusinessTech funding surged by 83% year-on-year in the first half of 2024, reaching €2.9 billion compared to €1.6 billion in the same period last year. The Netherlands, meanwhile, boasts a thriving startup ecosystem centred in Amsterdam, now home to a record 4,000 active startups. Despite this growth, BusinessTech funding in the Netherlands declined by 23% year-on-year for the first half of 2024, signalling challenges in maintaining investment momentum. In contrast, Ireland experienced exceptional growth, with BusinessTech funding increasing by 123% year-on-year to €49 million. The largest deal in the sector came from AccountsIQ, which raised €60 million in a Series C round. France is positioning itself as a leader in AI innovation with ambitious programmes like Mistrall AI. BusinessTech funding in the country surged by 238% in the first half of 2024 to €1.2 billion, up from €343 million during the same period last year. Spain also saw significant growth, driven by a strong focus on cloud infrastructure investments. Amazon's announcement of a €15.7 billion investment in the country over the next decade aligns with a 227% increase in BusinessTech funding to €170 million, compared to €52 million in H1 2023. However, not all markets experienced growth. Germany ...

In this episode, we dive into the inspiring journey of Rahul, the founder of Towner Taxi, a visionary leader revolutionizing India's transportation sector. Towner functions as a Software as a Service (SaaS) platform, specifically designed to tackle the distinctive hurdles encountered by taxi and auto-rickshaw owners and drivers. Towner serves as a technology enabler, allowing drivers to harness state-of-the-art technology through a subscription-based model. This empowers them to kickstart their own digital enterprises, accompanied by an array of additional features that pave the way for them to become Micro, Small, and Medium Enterprises (MSMEs). Join us as we explore the innovative solutions Towner Taxi brings to the transportation industry, providing drivers with the tools they need to thrive in a digital world. Rahul shares insights on overcoming challenges, empowering local drivers, and fostering economic growth through technology. So, grab your favorite beverage, settle in, and let's embark on this enlightening journey together at the Pitch Cafe. ☕️✨

How Can Architects Use Data and Technology to Build Sustainably?In this episode of Practice Disrupted, we sit down with Sandeep Ahuja, Co-Founder & CEO of CoveTool and co-author of Build Like It's the End of the World. Known for her innovative contributions to the architecture and sustainability space, Sandeep shares her journey from licensed architect to tech entrepreneur. Together, we explore how data, AI, and a shift in business models are reshaping the architecture, engineering, and construction (AEC) industry.We begin by diving into Sandeep's newly released book, Build Like It's the End of the World. She discusses the inspiration behind the book, which provides a comprehensive guide to building sustainably in today's climate. From financial implications to actionable strategies, the book is designed to empower everyone in the AEC industry—from students to seasoned professionals.Next, we discuss CoveTool's evolution from Software-as-a-Service (SaaS) to Value-as-a-Service (VAS), a shift that reflects the growing complexity of architecture projects. By combining AI-powered tools with consulting services, CoveTool enables firms to tackle challenges ranging from early-stage design to compliance and beyond.Sandeep also shares her vision for how architects can reclaim their role as design leaders, leveraging technology to focus on creativity and problem-solving rather than repetitive tasks. Her insights underscore the importance of collaboration, data-driven decision-making, and embracing innovation to drive meaningful change in the industry.If we want to solve climate change, we need to make data accessible, easy to understand, and actionable. That's how architects, owners, and the planet win. – Sandeep AhujaTo conclude, Sandeep reflects on her journey as a CEO and shares advice for the next generation of architects. Her story is a testament to the power of passion and resilience in driving innovation and positive impact.Guest: Sandeep AhujaSandeep Ahuja is the Co-Founder and CEO of CoveTool, an award-winning software platform that helps architects and engineers optimize their designs for sustainability. She is also the co-author of Build Like It's the End of the World, a comprehensive guide to sustainable building practices. With a background in architecture, Sandeep is a passionate advocate for climate action and innovation in the built environment.

Joe Dunlow, CEO of B2i Technologies Inc., joins us to discuss how his company of almost 25 years has grown and expanded in the website management space. B2i developed the first Software as a Service (SaaS) for IR which has now evolved into Data as a Service (DaaS) to simplify and streamline data captured on company websites. Tune in to learn more about leveraging these technologies!

Many agency owners dream of transitioning from service-based businesses to creating their own Software as a Service (SaaS) products. The appeal is undeniable: a scalable business model that generates recurring revenue and offers greater autonomy. However, making the shift from running an agency to building a SaaS isn't a walk in the park. It demands careful strategy, meticulous planning, and a clear understanding of both the challenges and opportunities ahead. In a recent episode of the Grow Your B2B SaaS podcast, host Joran sat down with Chris Out, author of the bestselling book Structuring for Extreme Revenue Growth and a seasoned expert in growth hacking and agency management. Chris shared his valuable insights on how agency owners can successfully pivot to SaaS, drawing from his own experience, including his exit from a growth hacking agency in 2020. In this episode, you'll get a deep dive into Chris's journey and learn actionable strategies for building a SaaS business while leveraging the strengths of your existing agency. From the foundational steps to avoidable pitfalls, Chris lays out the roadmap for turning your SaaS dreams into a thriving reality. Key Timestamps (00:00) - Unlocking Agency Growth: A Quick Intro to Revenue Insights(00:54) - Meet Chris Out: Growth Expert and SaaS Visionary(01:26) - Setting Up a SaaS Empire: What Agencies Need to Know(02:45) - The Dream of Building SaaS: Breaking Free from Hourly Billing(03:59) - SaaS Pitfalls: What Can Go Wrong in the Transition?(04:15) - Agency vs. Non-Agency: The SaaS Building Dilemma(05:18) - Top Mistakes Agencies Make When Venturing Into SaaS(06:49) - Lessons Learned: Chris Shares Personal SaaS Development Struggles(08:18) - Foundation First: What You Need Before Launching a SaaS(09:44) - Untouched Revenue: A Vital Metric for SaaS Success(11:11) - Revenue Targets and Team Building: How to Set Yourself Up for SaaS Success(12:14) - Finding the Right SaaS Fit: Does Your Agency Have the Ideal Product?(13:19) - Dogfooding: Why Agencies Should Test Their Own SaaS First(15:25) - Automating Services: Turning Internal Tools into SaaS Gold(17:00) - SaaS Development Hacks: Strategies for Fast-Tracking Your Success(18:03) - SaaS Growth Secrets: The Real Marketing and Sales Challenges(19:20) - Ego in SaaS: Why Letting Go Is Key to Success(20:52) - Simplifying Your Agency Services for a Smooth SaaS Transition(21:47) - SaaS Success Stories: Real-World Examples to Inspire You(23:00) - Co-Creation: Minimizing Risk and Maximizing SaaS Success(24:08) - Structuring Creative Deals with Clients to Fund SaaS Projects(25:06) - Client Relations: Proactive Communication for SaaS Success(26:39) - Learning From Mistakes: How to Pivot and Recover in SaaS Development(27:48) - Balancing Act: Managing Both Agency and SaaS Growth(29:38) - Dogfooding for SaaS Growth: What Chris Learned Along the Way(30:27) - Growing Your SaaS: Insights Beyond the Early Stages(31:21) - Validating Your SaaS: Ensuring Customer Satisfaction Early On(32:01) - Growth and Exit: Planning for the Long-Term Success of Your SaaS

As the industry forges toward more and more tech adoption, how do we keep track of these new goalposts, tools, and processes? In another live episode from Autodesk University 2024, Benny Baltrosky joins the podcast (in his second appearance) to discuss the oncoming adoption of prefab and offsite construction, the very recent transformation of DeWalt into a technology company, and how MSUITE plays into improving productivity for MEP contractors—even when brand-new tech is on the scene. Benny Baltrosky is COO of MSUITE. He is a B2B Sales as a Service (SaaS) leader driving sales and growth. He is also VP of Partnerships and Go To Market at Stanley Black & Decker, Board Member & Cofounder of Construction Progress Coalition. TODD TAKES Offsite Construction and Prefabrication are on the Rise: A major trend in construction is the growing move toward offsite construction and prefabrication, which brings greater speed, safety, and efficiency to projects. By preparing components in controlled environments, teams can avoid on-site delays and reduce overall project risks. With labor shortages affecting both field and design teams, this shift to offsite work is becoming essential for meeting tight schedules and maintaining quality standards. The Trades Are Leading the Way in Tech Adoption: MEP contractors and tradespeople are embracing technology faster than ever, transforming how they work on complex projects. They're integrating digital models, automated processes, and data-driven tools to streamline workflows, improve safety, and boost productivity. This proactive adoption is positioning the trades as leaders in the construction industry's tech evolution, quietly driving innovation from the ground up. Collaboration Across Tools and Technology is Essential for Success: Bringing together different tools and technology into a single, unified workflow is making a big impact on construction projects. By integrating processes, teams can reduce inefficiencies, improve communication, and ensure every phase—from design to field work—runs smoothly. This approach of centralizing technology and collaboration helps construction teams manage their projects more strategically, making it easier to achieve goals on time and within budget. Thanks for listening! Please be sure to leave a rating and/or review and follow up our social accounts. Bridging the Gap Website Bridging the Gap LinkedIn Bridging the Gap Instagram Bridging the Gap YouTube Todd's LinkedIn   Thank you to our sponsors! Applied Software Applied Software LinkedIn   Other Relevant Links: Benny's LinkedIn MSUITE  

Software as a Service (SaaS) is incredibly enticing with its ease and affordability, however despite the heavy lifting being done for you, the responsibility of protecting your data and network remains in your hands.   This week on Feds-At-The Edge we sit down with Eoghan Casey, VP of Cybersecurity Strategy & Product Development for Own Company, who highlights essential security practices for agencies using Software as a Service (SaaS).   >> Understanding data visibility- What's sensitive and what's not  >> The importance of continuous monitoring and backing up your systems on a regular basis   >> Scheduling regular tests to ensure you know how long it will take you to identify, mitigate, and recover from attack.   Tune in on your favorite podcasting platform today to get the inside scoop from Eoghan, including his thoughts on where AI and machine learning have a role in your SaaS environment.        

When it comes to Software as a Service (SaaS) business, customer success plays a crucial role in keeping a business healthy and thriving. It's not just about acquiring new customers; it's equally important to ensure that existing customers are satisfied and see the value in your product. Customer success focuses on enhancing customer experiences and encouraging effective product usage, while customer support addresses immediate issues as they arise. Together, these components work harmoniously to maximize customer satisfaction and minimize churn. In this exciting episode of the Grow Your B2B SaaS podcast, Host Joran Hofman welcomes back Mike Dry, the VP of Customer Success and Support at Dealfront, for a deep dive into how to leverage customer success for SaaS growth. Discover powerful insights on tackling churn, fostering collaboration, and honing your strategic thinking.  Key Timestamps (0:00) - Introduction to Customer Success and Churn (0:51) - Mike Dry's Background  (1:35) - Difference Between Customer Success and Support (3:06) - Importance of Linking CS and Support for Clients (4:03) - Understanding Customer Churn in SaaS (7:31) - Learning from Churn to Improve Customer Experience (10:12) - Foundational Customer Success Strategies for Startups (13:09) - Identifying Gaps Between Product and Customer ROI (15:23) - Responsibilities of a Customer Success Manager (15:42) - Hiring Your First CSM: When and Why (18:40) - Transitioning to Mid-Stage: Reducing Churn (21:50) - Reporting Churn Insights and Prioritization (24:16) - Defining and Utilizing Ideal Customer Profiles (ICP) (26:06) - Building a Customer Success Team in Mid-Stage (28:57) - Scaling Customer Success Without Linear Hiring (30:37) - Leveraging Automation in Customer Success (32:49) - Cross-Functional Collaboration for Expansion Revenue (35:22) - Advice for Early Stage: Climbing to 10K MRR (36:14) - Advice for Scaling to 10 Million ARR (37:57) - General Advice for Customer Success Professionals

Growing up in Eugene, Oregon, Lulu Tsui experienced a unique perspective on cannabis, where it was as common as backyard barbecues. This early exposure shaped her understanding of how cannabis perceptions could differ vastly from mainstream narratives. Lulu's journey led her to co-found On the Revel in 2016, a series of events challenging the status quo of New York City's cannabis industry. Her mission? To foster authentic connections and create a community where diversity and genuine conversation flourish beyond the typical trade show atmosphere. In this episode, host Carly Puch and Lulu dive into a fascinating conversation, exploring personal anecdotes and professional insights that reveal how early exposure and family acceptance can influence one's path in the cannabis sector. Lulu shares invaluable lessons learned along the way, including how humor and strategic media campaigns like "I'm High Right Now" are crucial in reducing stigma and shifting public attitudes toward cannabis. Carly and Lulu explore the importance of building diverse teams and prioritizing self-care in the dynamic field of cannabis. As we move through themes of personal growth, authenticity, and the importance of self-governance, Lulu reflects on how these principles guide her actions and decisions in both business and life. This episode offers juicy insights for anyone interested in the transformative potential of the cannabis industry or who just wants to level up in life, Lulu will inspire. Guest Bio: Lulu Tsui is the co-founder and chief experience officer at On The Revel, the parent company for a collection of curated educational and networking experiences that democratize information for those interested in the regulated cannabis industry. On The Revel events, known as Revelry, are conferences aimed at fostering an inclusive, collaborative, and flourishing cannabis sector. These regular in-person events along with On The Revel's Dope People online membership community, podcast, and virtual experiences, celebrate the diverse people that have been and are currently building the cannabis industry in the aim of developing its gold standard, with opportunities for all. Lulu is seasoned in Experience Design (XD) and User Experience (UX) with 15+ years of experience leading research, strategy, and design for enterprise software, Software as a Service (SaaS), mobile, and touchscreen technologies. Lulu applies her vast XD and UX expertise across verticals in the cannabis industry while championing ways to normalize and destigmatize cannabis and entheogens. Lulu has designed entire enterprise systems and introduced cross-platform mission-critical apps for clients Bloomberg LP, Mastercard, The Leukemia & Lymphoma Society, John Hopkins University, Roche, Thermo Fisher, Pearson, and McGraw-Hill. Lulu designed a software platform with Root Sciences aimed at supporting and standardizing operations and data for cannabis/hemp extraction, distillation, and post-processing. She also served as the principal experience designer for Chill, a cannabis e-commerce order and delivery platform. Along with On The Revel, Lulu serves as President of the Cannabis Media Council, an organization dedicated to destigmatizing and normalizing cannabis using the power of traditional media, and User Experience and Research Advisor at Oakland Hyphae, founders of the Oakland Psychedelic Conference and the Psilocybin Cup. https://ontherevel.com https://www.revelryny.com  Thanks for listening to another episode. Follow, review, and share to help Consciously Clueless grow! Connect with me: https://www.consciouslycarly.com/ Join the Consciously Clueless community on Patreon: https://www.patreon.com/consciouslycarly Connect on Instagram: https://www.instagram.com/consciously.carly/ Connect on Facebook: https://www.facebook.com/consciously.carly.blog Music by Matthew Baxley

In today's world of technology, many entrepreneurs are interested in Software as a Service (SaaS) businesses. But running a successful SaaS company is not always easy. In this episode on the Grow Your B2B SaaS host Joran Hofman sits down with Tim Schumacher, co-founder of SaaS Group, who has built a proven playbook for growing 20+ B2B SaaS companies. His playbook gives useful advice on how to overcome challenges and build strong SaaS businesses. SaaS Group has acquired over 20 B2B SaaS companies, and this experience has taught Tim a lot about what it takes for these businesses to thrive. Key Timestamps (00:00) - Introduction to SaaS Growth Strategies (00:54) - Meet Tim Schumacher: Co-Founder of SaaS Group (01:24) - What is a Bootstrapper Mindset? (03:16) - The Dangers of Overspending in SaaS (05:33) - Tim's Tips: How to Avoid Financial Pitfalls (06:36) - How SaaS Group Optimizes Processes Post-Acquisition (08:43) - Growth Strategies: A Real Example from Typebutler (12:16) - Effective Go-to-Market Strategies for SaaS Success (18:54) - Overcoming Growth Plateaus in SaaS Companies (21:07) - Building the Right Team Beyond $10 Million ARR (27:39) - When and Why SaaS Founders Should Consider Selling (29:05) - Growing to $10K MRR: Tim's Founder's Advice (30:20) - Reaching $10 Million ARR: Building a Strong Team (32:50) - Episode Summary: Key Takeaways for SaaS Success

Today we have another episode of Better Done Than Perfect. Listen in as we talk to Franciska Dethlefsen, Head of Growth Marketing at Amplitude. You'll learn about their journey from being completely sales-led to launching a self-serve plan, how they approached pricing and packaging, how it all ties with their free plan, what channels they use to provide support, and more.Please head over to the episode page for the detailed recap and key takeaways.Show notesAmplitudeAmplitude AcademyAmplitude CommunityCheck out their Plus PlanRead more about their Startup ProgramFollow Franciska on LinkedInThanks for listening! If you found the episode useful, please spread the word about this new show on Twitter mentioning @userlist, or leave us a review on iTunes.SponsorThis show is brought to you by Userlist — an email automation platform for SaaS companies. It matches the complexity of your customer data, including many-to-many relationships between users and companies. Book your demo call today at userlist.com.Interested in sponsoring an episode? Learn more here.Leave a ReviewReviews are hugely important because they help new people discover this podcast. If you enjoyed listening to this episode, please leave a review on iTunes. Here's how.

How do you plan and implement a self-serve option for your SaaS? In this episode, we talk to Franciska Dethlefsen, Head of Growth Marketing at Amplitude. You'll learn about their journey from being completely sales-led to launching a self-serve plan, how they approached pricing and packaging, how it all ties with their free plan, what channels they use to provide support, and more.Visit our website for the detailed episode recap with key learnings.AmplitudeAmplitude AcademyAmplitude CommunityCheck out their Plus PlanRead more about their Startup ProgramFollow Franciska on LinkedInThanks for listening! If you found the episode useful, please spread the word about the show on Twitter mentioning @userlist, or leave us a review on iTunes.SponsorThis show is brought to you by Userlist — an email automation platform for SaaS companies. It matches the complexity of your customer data, including many-to-many relationships between users and companies. Book your demo call today at userlist.com.

Gaurav Khandelwal and Joe Lynch discuss cash flow boost: 3 way scheduling for reducing holding costs. Gaurav is the Founder and CEO of Velostics, a logistics Software-as-a-Service (SaaS) company specializing in unified scheduling of appointments, dock and yard management and digitizing the gate in/out process for shippers. Summary: Cash Flow Boost: 3 Way Scheduling for Reducing Holding Costs Velostics offers a comprehensive solution to streamline transportation and logistics operations. By optimizing dock appointments, integrating with existing systems, and providing user-friendly features, Velostics helps businesses reduce holding costs, improve cash flow, and enhance overall efficiency. The platform's data-driven insights and yard management capabilities further optimize operations and support informed decision-making. With Velostics, businesses can streamline their processes, reduce costs, and improve their bottom line. #UnifiedScheduling #EfficiencyOptimization #CashFlowImprovement About Gaurav Khandelwal Gaurav Khandelwal is the Founder and CEO of ChaiOne and Velostics, discovered his entrepreneurial spirit from his father, a tea blender in India. Inspired by his father's journey, Gaurav pursued higher education in the U.S. and later worked in business transformation at a consulting firm. His breakthrough came in 2008 with the launch of the Apple AppStore, prompting him to focus on ChaiOne, which created digital solutions based on behavioral science, where he uses data-driven insights to revolutionize the industrial sectors. This experience uncovered his passion for logistics, culminating in the creation of Velostics, where he uses technology to automate & optimize logistics operations. Beyond business, Gaurav founded START, Houston's first tech co-working space, and serves on the board of Magic Bus, a nonprofit alleviating poverty in India. Recognized by Houston Biz Journals' 40 under 40 and as an EY Entrepreneur of the Year finalist, Gaurav is committed & ready to disrupt the traditional way of doing logistics. About Velostics Velostics is a logistics Software-as-a-Service (SaaS) company specializing in unified scheduling of appointments, dock and yard management and digitizing the gate in/out process for shippers. Their platform also automates scheduling for logistics service providers between carriers, shippers and consignees via their industry-leading 3-way scheduling solution. Velostics has a proven track record of minimizing manual tasks, errors, delays and demurrage, and increasing operational efficiency and throughput. Key Takeaways: Cash Flow Boost: 3 Way Scheduling for Reducing Holding Costs Streamline operations: Velostics platform optimizes dock appointments, reducing holding costs and improving cash flow. Seamless integration: Velostics rapid deployment solution integrates with existing systems, streamlining the drop-and-hook process. User-centric design: Prioritizing user adoption, Velostics text-based messaging system ensures quick scheduling and notifications, leading to improved cash flow. Intelligent inventory management: Velostics automated scheduling process helps manage inventory and reduce carrying costs. Data-driven insights: Velostics platform provides valuable data analytics to optimize facility performance and improve operational efficiency. QR-code convenience: Velostics QR code-based check-in and multilingual support ensure efficient dock assignment and facility optimization. Yard management excellence: Velostics yard management system streamlines handoffs, improves efficiency, and boosts cash flow. Data-driven decision making: Leverage Velostics analytics and variable labor models to optimize operations and improve cash flow. Unified platform: Velostics three-way scheduling platform, integrated with TMS, WMS, and ERP systems, helps streamline operations and improve cash flow. Timestamps (00:00:01) Cash Flow Boost: 3 Way Scheduling for Reducing Holding Costs (00:02:34) Appointment vs dock scheduling (00:06:34) Unified integrated stack (00:07:41) Gaurav's background (00:13:35) Customer master and scheduling link (00:17:39) Inventory carrying costs (00:20:37) Outbound prepaid scheduling (00:26:29) Inbound collect scheduling (00:30:05) Opening platform for brokers and trucking companies (00:34:32) Three ways for scheduling (00:41:37) Selling to shippers currently (00:43:30) Data insights but not selling data (00:44:31) Operations leaders want data (00:46:28) Yard management and analytics (00:47:46) Labor shortage opportunity (00:50:58) Adoption outside US (00:52:49) Introducing three-way scheduling (00:54:14) Upcoming conferences Learn More About Cash Flow Boost: 3 Way Scheduling for Reducing Holding Costs Gaurav Khandelwal | Linkedin Velostics | Linkedin Velostics Schedule a Demo Beyond the Yard: How Velostics Streamlines Scheduling with Gaurav Khandelwal | The Logistics of Logistics The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube

In this episode, we explore how to shift your financial mindset by turning everyday bills into opportunities for passive income. Learn how to leverage products, SaaS, and creative thinking to not only cover your expenses but also build long-term wealth, even while in the corporate world.To contact Antonio T. Smith Jr.https://www.facebook.com/theatsjrhttps://www.amazon.com/stores/Antonio-T.-Smith-Jr/author/B00M3MPVJ8https://www.linkedin.com/in/antoniotsmithjrhttps://antoniotsmithjr.comhttps://www.instagram.com/theatsjrFinancial Strategies to Increase Income in the Corporate WorldAvoid 401ks:401ks are described as traps due to the tax deferral and reliance on government promises about future tax rates.Taxes are constitutionally guaranteed revenue for the government and will not decrease over time.Steps to Double or Increase IncomeTreat Bills as Streams of Income:Itemize all your bills in descending order from highest to lowest.Treat each bill as a stream of income and focus on eliminating the expense by creating a product that matches its monthly value.Start with the smallest bill and create a product that generates enough income to cover it (e.g., $73 for a water bill).Once one bill is covered, move on to the next.Focus on Products:Create products that generate passive income to cover expenses.Examples include developing software or mobile apps (e.g., games with in-app purchases), selling products, or creating Software as a Service (SaaS) programs.Mindset Shifts for Wealth BuildingReframe Bills as Opportunities:Shift your mindset from viewing bills as liabilities to seeing them as opportunities to create income streams.Example: If you have a tree in your yard that needs cutting down, negotiate with a lumber company to get paid for the wood rather than paying for its removal.Leverage Software as a Service (SaaS):SaaS is a strong income model because people rarely cancel subscription services.Examples include Netflix, gym memberships, and services like ClickFunnels.Additional Wealth-Building IdeasThink Creatively:Turn liabilities like trees or physical assets into profitable opportunities.Build or commission a product (e.g., a video game or app) that can generate consistent monthly revenue.Retirement Strategy:The session includes discussions on how to retire in 180 days by applying these principles.Support this podcast at — https://redcircle.com/the-secret-to-success/exclusive-contentAdvertising Inquiries: https://redcircle.com/brandsPrivacy & Opt-Out: https://redcircle.com/privacy

In this episode, we sit down with Jonathan Zacks, founder of GoReminders, to discuss how his Software as a Service (SaaS) platform is transforming appointment-based businesses. Jonathan shares insights into reducing no-shows, automating reminders, and boosting revenue for small businesses through efficient scheduling. We explore GoReminders' unique approach to bridging the gap between technology and non-tech-savvy users, along with tips on pricing strategies, avoiding self-sabotage, and providing stellar customer support. Join us to discover how GoReminders is helping businesses save time and optimize operations. Disclaimer: Not advice. Educational purposes only. Not an endorsement for or against. Results not vetted. Views of the guests do not represent those of the host or show. Do your due diligence. Click here to join PodMatch (the "AirBNB" of Podcasting): https://www.joinpodmatch.com/drchrisloomdphd We couldn't do it without the support of our listeners. To help support the show: CashApp- https://cash.app/$drchrisloomdphd Venmo- https://account.venmo.com/u/Chris-Loo-4 Spotify- https://podcasters.spotify.com/pod/show/christopher-loo/support Buy Me a Coffee- https://www.buymeacoffee.com/chrisJx Click here to schedule a 1-on-1 private coaching call: https://www.drchrisloomdphd.com/book-online Click here to purchase my books on Amazon: https://amzn.to/2PaQn4p Follow our YouTube channel: https://www.youtube.com/chL1357 Follow us on Twitter: https://www.twitter.com/drchrisloomdphd Follow us on Instagram: https://www.instagram.com/thereal_drchrisloo Follow us on Threads: https://www.threads.net/@thereal_drchrisloo Follow us on TikTok: https://www.tiktok.com/@drchrisloomddphd Follow our Blog: https://www.drchrisloomdphd.com/blog Follow the podcast on Spotify: https://open.spotify.com/show/3NkM6US7cjsiAYTBjWGdx6?si=1da9d0a17be14d18 Subscribe to our Substack newsletter: https://substack.com/@drchrisloomdphd1 Subscribe to our Medium newsletter: https://medium.com/@drchrisloomdphd Subscribe to our email newsletter: ⁠https://financial-freedom-for-physicians.ck.page/b4622e816d⁠ Subscribe to our LinkedIn newsletter: https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=6992935013231071233 Thank you to our advertisers on Spotify. Financial Freedom for Physicians, Copyright 2024 --- Support this podcast: https://podcasters.spotify.com/pod/show/christopher-loo/support

Timestamps: 1:59 - AI 30 years ago  6:49 - A universal banking platform 12:35 - Leadership is a skillset 27:19 - Being obsessed with building things 39:09 - Employee participation at Avaloq About Francisco Fernandez: Francisco Fernandez is the founder and former CEO of Avaloq, a front-to-back software provider for financial institutions around the world. He holds a MSc in Computer Science from ETH, and was CEO at Avaloq until 2017, chairman from 2018 to 2021, and has been a board member since 2021. Avaloq develops software that can be deployed flexibly through cloud-based Software as a Service (SaaS) or on-premises, and they also offer Banking Operations outsourcing through their Business Process as a Service (BPaaS) model. They have 160+ clients in 35 countries and currently employ over 2500 people. In October 2020, Avaloq was acquired by NEC Corporation for $2.2B. Don't forget to give us a follow on⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Twitter⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠,⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Instagram⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠,⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Facebook⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠and⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Linkedin⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠, so you can always stay up to date with our latest initiatives. That way, there's no excuse for missing out on live shows, weekly giveaways or founders' dinners.

Interview with Shaun Clark - CEO and Cofounder of Go High Level! Shaun Clark is the CEO and co-founder of GoHighLevel, a revolutionary Software as a Service (SaaS) platform designed for marketing agencies. Before founding GoHighLevel, Shaun created InvoiceSherpa, an invoicing program that highlighted the need for better customer acquisition tools, leading to the inception of GoHighLevel. Shaun, alongside his co-founders Varun Vairavan and Robin Alex, launched GoHighLevel to offer a unified interface that integrates CRM, automated workflows, sales funnels, and multi-channel communication tools. This platform allows agencies to streamline their marketing efforts and enhance client retention. Shaun's vision of providing a white-label solution has enabled agencies to brand the software as their own, creating deeper client relationships and additional revenue streams. Under his leadership, GoHighLevel has rapidly grown, incorporating advanced features like AI technology and Google reservation integration, making it a critical tool for digital marketers​ all over the world! http://www.ghlup.com

In this Roofing Road Trips®, join Heidi J. Ellsworth as she visits with Ryan Eves, product manager at RoofSnap and Jim Mallers, vice president of business development at EverConnect and Socius Marketing. They dive into how to win the race to the roofing sale which is so important to all contractors in today's markets. RoofSnap, EverConnect and Socius are subsidiaries of EverCommerce, a leading tech platform offering integrated Software as a Service (SaaS) solution for small and midsize businesses. EverConnect and Socius are built to deliver marketing and lead generation solutions that help you access homeowners in the market for a new roof. With RoofSnap, you can remotely measure and estimate those leads in minutes instead of days, enabling you to quickly win more jobs. This podcast will bring important technologies to light for the construction industries.   Learn more at RoofersCoffeeShop.com!  Are you a contractor looking for resources? Become an R-Club Member today!  https://www.rooferscoffeeshop.com/rcs-club-sign-up  Follow Us!   https://www.instagram.com/rooferscoffeeshop/?hl=en  https://www.facebook.com/rooferscoffeeshop/  https://www.linkedin.com/company/rooferscoffeeshop-com  https://www.tiktok.com/@rooferscoffeeshop  https://www.pinterest.com/rcscom/  https://www.youtube.com/channel/UCAQTC5U3FL9M-_wcRiEEyvw  https://twitter.com/RoofCoffeeShop    #RoofersCoffeeShop #RoofSnap #RoofingProfessionals #RoofingContractors #RoofingIndustry 

Gaurav Khandelwal and Joe Lynch discuss beyond the yard - how Velostics streamlines scheduling. Gaurav is the Founder and CEO of Velostics, a company on a mission to revolutionize the logistics landscape.  Summary: Beyond the Yard: How Velostics Streamlines Scheduling In this podcast, Gaurav Khandelwal, CEO of Velostics, discusses how their cloud-based logistics software automates scheduling and streamlines processes for shippers, carriers, and logistics providers. Velostics aims to eliminate manual scheduling, reduce friction in the handoff process, and provide user-friendly tools for better decision-making. Khandelwal shares his journey from India to starting a logistics technology company in the US and emphasizes the importance of enterprise software being as easy to use as consumer apps. The podcast explores how Velostics integrates with existing systems, caters to various customers, and simplifies driver communication using text-based systems and QR codes. Khandelwal also discusses the significance of driver efficiency, cost optimization through automation, and the potential impact of a four-day workweek on scheduling. The podcast delves into the substantial costs of detention, the benefits of benchmarking and scorecarding, and the potential of generative AI in improving logistics operations. Velostics' quick implementation process and yard management solution are also highlighted, along with the importance of reducing turn times and improving handoffs in the industry. #LogisticsAutomation #SupplyChainOptimization #YardManagementSolutions About Gaurav Khandelwal Gaurav Khandelwal is the Founder and CEO of ChaiOne and Velostics, discovered his entrepreneurial spirit from his father, a tea blender in India. Inspired by his father's journey, Gaurav pursued higher education in the U.S. and later worked in business transformation at a consulting firm. His breakthrough came in 2008 with the launch of the Apple AppStore, prompting him to focus on ChaiOne, which created digital solutions based on behavioral science, where he uses data-driven insights to revolutionize the industrial sectors. This experience uncovered his passion for logistics, culminating in the creation of Velostics, where he uses technology to automate & optimize logistics operations. Beyond business, Gaurav founded START, Houston's first tech co-working space, and serves on the board of Magic Bus, a nonprofit alleviating poverty in India. Recognized by Houston Biz Journals' 40 under 40 and as an EY Entrepreneur of the Year finalist, Gaurav is committed & ready to disrupt the traditional way of doing logistics.  About Velostics Velostics is a logistics Software-as-a-Service (SaaS) company specializing in unified scheduling of appointments, dock and yard management and digitizing the gate in/out process for shippers. Their platform also automates scheduling for logistics service providers between carriers, shippers and consignees via their industry-leading 3-way scheduling solution. Velostics has a proven track record of minimizing manual tasks, errors, delays and demurrage, and increasing operational efficiency and throughput. Key Takeaways: Beyond the Yard: How Velostics Streamlines Scheduling Velostics automates scheduling for shippers, carriers, and logistics providers to avoid late shipments and detention charges. Velostics helps optimize appointment booking, contactless check-in, and dock management, reducing friction in the handoff process. Velostics champions user-friendly enterprise software, mirroring consumer apps for swift deployment and minimal training. Velostics integrates with existing TMS systems, allowing for frictionless onboarding and quick wins for customers. Velostics' primary customers are shippers, large distribution companies, 3PLs, and brokers with managed transportation offerings. Velostics simplifies driver check-in and rescheduling processes using QR codes and text messaging, accommodating drivers from various linguistic backgrounds. Velostics offers a simple, nimble, and quick-to-deploy yard management solution that integrates with their appointment scheduling, text message-based check-in, and dock management system. Timestamps (00:01:05) Optimizing Truck Scheduling with Velostics (00:07:51) From India to Logistics Tech Entrepreneur (00:12:12) Simplifying Enterprise Software with Consumer-Grade UX (00:17:12) Frictionless Onboarding and Quick Wins (00:18:30) Transforming Managed Transportation with Logistics Tech (00:19:07) Streamlining Dock Scheduling with Contactless Check-in (00:25:40) The Importance of Driver Efficiency (00:26:06) Streamlining Driver Communication with QR Codes (00:30:14) Reducing Labor Costs through Automation (00:31:40) Optimizing Scheduling in a Changing Workforce (00:33:51) Reducing Detention Costs with Automated Tracking (00:36:15) Reducing Inventory Costs and Carbon Footprint (00:39:26) Benchmarking and Scorecards in Supply Chain (00:42:04) Generative AI Empowering Logistics Efficiencies (00:45:41) Simplifying Logistics with Velostics (00:49:04) Simplifying Yard Management with Velostics' Solution (00:52:14) Streamlining Trucking with Drop and Hook (00:53:20) Revolutionizing Yard Management with Velostics' Solution (00:53:50) Streamlining Scheduling with Velostics' Text-Based Solution (00:55:29) Measuring Turn Time for Frictionless Throughput (00:59:02) Solving Handoff Problems in Logistics Learn More About Beyond the Yard: How Velostics Streamlines Scheduling Gaurav Khandelwal | Linkedin Velostics | Linkedin Velostics Schedule a Demo The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube

On this week's Stansberry Investor Hour, Dan and Corey welcome their colleague Bryan Beach back to the show. Bryan is the editor of Stansberry Venture Value and a senior analyst on Stansberry's Investment Advisory. Bryan kicks the show off by discussing the GameStop meme-stock craze and the deep-value market dynamics that were at play during the whole debacle. He argues that the "dumb money" folks (such as Keith Gill) got a bad rep and the self-titled "smart money" folks weren't very smart. (3:13) Next, Bryan talks about the bubbles in special purpose acquisition companies ("SPACs") and Software as a Service ("SaaS"). He points out that the pendulum can quickly swing from overloved to overhated. Bryan shares that, because of this, he's still finding winners in the SPAC scrap heap and he believes SaaS valuations are far too low today. He also explains how retail investors got clobbered by the smart money on SPACs and why cannabis stocks present such a good opportunity now with the impending reclassification of marijuana. (17:33) Lastly, Bryan emphasizes the importance of stop losses and "guideposts" since they take the emotion out of investing. This leads to a discussion of Amazon and its many drawdowns over the course of its trading history that would have stopped investors out. After, Bryan brings up small-cap restaurant-software company Par Technology and why he has so much hope for its future performance. (28:02) Dan and Corey close things out by talking more about the resurgence of meme stocks – GameStop and AMC Entertainment, in particular – and what it means for the market as a whole. Plus, they talk about this new era of inflation we're in, the worst-case scenario of rebounding inflation, and the long-lasting consequences of low interest rates. (55:39)

Justin San is the founder of iCargo Pacific and Unirise Asia, being at the forefront of integrating artificial intelligence and Software as a Service (SaaS) into the logistics sector, reshaping how supply chain management operates in the region. With roots in his family's trucking business, Justin's journey into entrepreneurship began as early as his college days, from t-shirt printing to opening a restaurant during the pandemic. His passion in solving real world problems in the logistics domain resulted in the creation of iCargo, an AI logistic software solution that provides SaaS to logistics companies. With his entrepreneurial spirit and dedication to driving change, he continuously charts a new course in logistics, aiming to expand his influence beyond the Philippines into the broader Southeast Asian market. Test https://plus.acast.com/s/hustleshare. Hosted on Acast. See acast.com/privacy for more information.

In the ever evolving landscape of Software as a Service (SaaS), strategic partnerships and personalized value creation are not just trends but essential components of success. Our latest episode of SaaS Fuel, Jeff Mains features Barrett King - Senior Director of Revenue at New Breed and an expert in carving out successful pathways for SaaS companies.Barrett discussed the three core pillars necessary for sales team success and emphasized the importance of mastery and ownership of sales, a passion for the industry and a comprehensive understanding of the tools and market. He also shared his thoughts on the current B2B landscape where partnerships have shifted from being solely focused on sales and marketing to becoming crucial for customer retention and expansion.Barrett's perspective offers a blueprint for building resilient, growth oriented SaaS businesses and his message was clear– Embrace the evolving go-to market strategies, align with customer needs and understand that the human touch is irreplaceable. Key Takeaways[00:04:55] - Strategic Partnerships for SaaS Growth[00:11:45] - Evolving Role of Partnerships in Marketing[00:17:21] - Evolving Role of Partnerships in Sales[00:25:56] - Value-Based Personalized Sales Approach[00:29:07] - Value of Transparency in Business Differentiation[00:32:33] - Criteria for Sales Role Mastery[00:41:03] - Power of Relatable Stories in Leadership[00:47:55] - Sales Success With Assertive Communication[00:53:40] - Partnership Insights and ResourcesTweetable Quotes"True personalization comes from a deep understanding of the customer's problems, not just AI-generated messages." - 00:24:25 Jeff Mains"It took me 10 years to get to that first big stage where I felt like I knew what I was doing. I don't want to set somebody up for a 10-year run." - 00:34:01 Barrett King“I don't wanna set somebody up for a 10 year run. I want somebody, especially in sales, to come in and be off ramp at month five as they are and already winning.” - 00:34:06 Barrett King“I knew my KPIs. I knew the opportunity that I had. I was reading books and I was watching YouTube videos and ownership of the outcome, ownership of the work is what I'm really looking for.” - 00:35:18 Barrett King“So when you think about your first hires, right. And you're on, especially in your early stage companies and your first call it two to four years, they got to care. They got to be jack of all trades. They got to be flexible.” - 00:40:24 Barrett KingSaaS Leadership Lessons1. Harness the Power of Strategic Partnerships: By aligning with companies that share similar goals and offer complementary products, SaaS leaders can accelerate market penetration and enhance their product offerings. Focus on creating partnerships that are strategic and mutually beneficial is a critical takeaway for SaaS founders looking to scale their businesses rapidly.2. Embrace the Evolving Role of Partnerships: The landscape of B2B partnerships has significantly evolved. Partnerships have transitioned from being solely sales driven to playing a key role in customer retention and expansion. SaaS leaders must align with partners invested in customer success to develop a strong go to market strategy.3. Prioritize Personalization in Marketing and Sales: SaaS leaders need to offer genuine value to customers before transactions occur and to engage in active listening. Personalized marketing strategies that resonate with customers' needs can differentiate a SaaS company in a crowded marketplace.4. Invest in Sales Team Success:

When embarking on the journey of building a Software as a Service (SaaS) company, founders often face a many challenges at different stages of growth. One crucial aspect that cannot be overlooked is the process of finding the right people to fill key positions within the organization. Whether it's identifying the perfect fit for a lead role or building a strong management team, the importance of having the right individuals in place cannot be understated. This task requires a keen eye for compatibility in terms of go-to-market strategies, target audience alignment, and overall vision for the company's growth.  In the Season 4 opener of the Grow your B2B SaaS podcast, host Joran Hofman engages in a candid conversation with Michael Kamleitner, CEO at Walls.io and Founder at Swat.io. Together, they explore Kamleitner's journey in bootstrapping two successful SaaS companies to a combined $5 million in annual recurring revenue (ARR). Key Timecodes Show intro - (0:00) Introduction of Michael Kamleitner - (0:28) Founding of SWAT.IO and WALS - (1:09) SWAT.IO as the first startup - (1:24) Entrepreneurship aspirations - (1:32) End goals for both companies - (1:39) Motivation behind running two companies - (1:48) Current ARR of both companies -(2:14) Total number of employees - (2:31) Funding status of the companies -(2:38) Decision on bootstrapping vs. funding - (3:04) Ideation process for startups - (3:53) Importance of agency experience in product ideas - (4:30) Achieving product-market fit - (5:05) Transition from service model to software - (6:18) Challenges of transitioning from agency to SaaS - (7:28) Go-to-market strategy evolution - (8:08) Shift from sales-led to product-led growth - (8:51) Importance of content marketing and SEO - (10:36) Challenges with differentiation and pricing - (14:08) Handling unexpected costs in business - (19:42) Lessons learned from Twitter API cost incident - (21:32) Advice on hiring and building a strong team - (29:20) Importance of networking and community support - (31:18)

Are you looking to unlock the full potential of YouTube for your business? In this final part of our four part series, I'm joined by Jamar Diggs, as we dive deep into the strategies and techniques necessary to leverage YouTube effectively for business growth. Why YouTube for Growing Your Business Jamar highlights the long-term benefits of YouTube, emphasizing how it can attract a broad audience and support the entire customer journey, from the initial sales process to customer retention and advocacy. SAS Brands: Attracting and engaging customers Jamar draws parallels between YouTube strategies and those used by Software as a Service (SaaS) companies. He breaks down the process into attracting customers, facilitating the sales process, and empowering customers through knowledge bases. The focus is on creating content that resonates with the audience at different stages of their journey. Providing a Knowledge Base and Empowering Customers The conversation shifts towards the importance of providing a knowledge base to support customers using your product or service. Jamar emphasizes the value of creating instructional content on YouTube to assist customers in overcoming challenges and maximizing their experience. This not only aids in customer retention but also attracts new prospects through valuable resources. Being Customer Centric Jamar underlines the significance of being customer-centric, showcasing success stories and fostering a sense of community among customers. By highlighting client testimonials and creating content that celebrates community achievements, businesses can inspire loyalty and advocacy among their customer base. We wrap up our conversation by emphasizing the transformative power of YouTube when used strategically for business growth. They stress the importance of creating purpose-driven content, building a loyal community, and inspiring customers to become brand advocates. Learn about: 00:00 Intro 02:50 Why Youtube for growing your business 04:08 Attracting your customer and audience 09:54 Providing a knowledge base and empowering your customer 14:22 Being Customer centric 18:12 Last insights from Jamar Resources: Podcast Success Vault Membership: https://www.voltproductions.co/podcast-success-vault Canva Templates for Podcasters: https://yfftdvg7bw0ip4axvsg4.app.clientclub.net/courses/offers/1b93588d-8dad-44f2-89a9-d6cdc3f38c1b Launch Your Podcast in 8 Weeks: https://www.voltproductions.co/launch-your-podcast-in-8-weeks Podcast Recording Equipment Guide: https://www.voltproductions.co/tech-guide-freebie Online Course [Start and Launch Your Podcast in 8 Weeks]: https://www.voltproductions.co/podcast-launch-course  7 Ways to Monetize Your Podcast: https://www.voltproductions.co/7-ways-to-monetize-your-podcast Connect with Jamar here: Instagram: https://www.instagram.com/jamardiggs/ YouTube: https://www.youtube.com/@JamarDiggs LinkedIn: https://www.linkedin.com/in/jamardiggs/ FREE YouTube Training: https://jamardiggs.com/training Threads: https://www.threads.net/@jamardiggs https://jamardiggs.com/   Jamar's Resources: Shop: https://shop.jamardiggs.com/ Low Lift Club: https://jamardiggs.com/community Learn about YouTube services: https://jamardiggs.com/#services YouTube Keyword Research Tool, VidIq: https://vidiq.com/jamardiggs FREE YouTube Benchmark group: https://benchmarks.databox.com/groups/b9c0de83-9c49-41d5-b5f4-321bee387ba0   Connect with Simona here: Instagram: www.instagram.com/simona__costantini Facebook: https://www.facebook.com/costantiniproductions  LinkedIn: https://www.linkedin.com/in/simona-costantini-25653a30/ Website: https://simonacostantini.com/ Happiness Happens Podcast: https://www.simonacostantini.com/happinesshappenspodcast

Send us a Text Message.Ready for even MORE honest caregiver conversations?  Become a supporter of "Confessions of a Reluctant Caregiver" and unlock bonus episodes, behind-the-scenes peeks, and resources you won't find anywhere else! Plus, your support makes this podcast possible!  Sign up at https://www.buzzsprout.com/2101429/subscribe**********************************************************************************************Ali Ahmadi's caregiving journey began unexpectedly when his mother-in-law was diagnosed with stage four lymphoma cancer over seven years ago. As a former Navy aviator and aerospace engineer, Ali prided himself on navigating difficult situations. However, nothing could have prepared him for the challenges of caring for his ill mother-in-law while balancing work and family responsibilities. Ali and his wife decided to bring her into their home without hesitation. Still, they soon found themselves overwhelmed trying to manage her complex medical needs and navigate the healthcare system alone.At his wit's end, Ali was introduced to the TCARE protocol. Developed by researchers at the University of Wisconsin-Milwaukee, TCARE helped Ali and his family better understand the emotional toll of caregiving through clinical assessments. To Ali's surprise, the recommended care plan focused on marriage counseling rather than just medical support. This unexpected recommendation opened Ali's eyes to how caregiving impacted every aspect of his life. Through TCARE, Ali also discovered local resources he didn't know existed, like free family counseling. Inspired by the difference TCARE made, Ali developed the program into the caregiver support platform it is today.Now, Ali dedicates his career to helping other caregivers avoid burnout through TCARE's individualized support plans and focus on preventing emotional hardships. Driven by his caregiving experiences and commitment to family, Ali continues working tirelessly to validate caregivers' challenges and connect them with the resources needed to care for their loved ones without sacrificing their well-being.About Ali:Ali Ahmadi is a veteran of three venture-backed tech startups, having raised over $100 million in funding. A former U.S. Naval Aviator, he holds an M.S. and B.S. in Aerospace Engineering from Embry-Riddle Aeronautical University and an Executive MBA from Washington University in St. Louis. Ahmadi has vast experience in the Software-as-a-Service (SaaS) industry and has developed strategic partnerships with Fortune 100 companies, including Microsoft, RGA, PwC, SAP, Salesforce, McKinsey, and Aflac.Currently, he serves as the CEO and Co-Founder of TCARE, a company that provides a CMS-approved platform aimed at reducing family caregiver burnout and delaying nursing home placement through predictive analytics. TCARE has formed signifSupport the Show.Confessions of a Reluctant Caregiver Sisterhood of Care, LLC Website: www.confessionsofareluctantcaregiver.com Like us on Facebook! Tweet with us on Twitter! Follow us on Instagram! Watch us on Youtube! Pin us on Pinterest! Link us on LinkedIn!Tune in on Whole Care Network

Welcome to today's episode where we dive into the world of subscription web design and explore how we can leverage insights from the Software as a Service (SaaS) industry to build a successful subscription-based business. Join us as we discuss the concept of predictable acquisition, recurring revenue, annual prepay, and operating in a good market.Timestamps:0:00 - Introduction0:52 - Borrowing Insights from SaaS2:30 - Predictable Acquisition of Recurring Revenue7:18 - Recurring Revenue in Subscription Web Design9:45 - The Concept of Annual Prepay13:25 - Leveraging Annual Prepay for Cash Flow16:10 - Operating in a Good Market19:45 - Creating a Cash Machine22:30 - Reverse Engineering the Process25:05 - Conclusion & Call to ActionJoin us on this journey as we explore the potential of building a subscription runway for your business. Don't forget to leave a review if you're on audio platforms or drop a comment below if you're watching on YouTube. Your feedback helps us grow and improve. Thanks for tuning in, and we'll catch you in the next episode! -- Make sure to go to https://subscriptionwebdesign.com right now and enter your best email address to get my contract template (and more!) for FREE. This is a limited time promo that WILL go away. 

In this episode of the Thoughtful Entrepreneur, your host Josh Elledge speaks with the CEO of RELENTLESS Venture Studio LLC, Alex Minicucci.Alex introduced the concept of Relentless Venture Studio as a partner that provides more than financial support. They offer a comprehensive package that includes financial management, sales process development, and technology oversight. This holistic approach helps entrepreneurs thrive, not just survive.Alex's enthusiasm for SaaS businesses was evident, highlighting their scalability and long-term engagement. He emphasized that beyond the business model, Relentless Venture Studio is defined by the philosophy of building relationships and fostering community-oriented values. Their approach centers on investing in the success of others.Alex also discussed their equity-sharing model, where Relentless Venture Studio takes a minority stake in the companies they support. This arrangement aligns their success with that of the entrepreneurs. Additionally, they utilize an extensive network of partners, service providers, and private equity connections to facilitate growth and potential exit strategies.Key Points from the Episode:Relentless Venture Studio's specialization in buying and selling SaaS companiesAlex Cook's background in building and selling software companiesChallenges faced by entrepreneurs in building and scaling their businessesRelentless Venture Studio's support in finance management, sales process development, and technology oversightThe unique model of offering both capital and sweat equity to partner with entrepreneursTargeting companies with momentum in the market, typically at around a million in annual recurring revenue (ARR)Passion for SaaS businesses and the scalability and long-term engagement aspects of the modelEquity-sharing model and minority stake in the companies they partner withAbout Alex Minicucci:Alex Minicucci is a notable figure in the tech entrepreneurship scene, originating from San Luis Obispo, California. His journey began with an ambitious leap, leaving his mechanical engineering studies at Cal Poly merely six months in to venture into the technological realm. This daring move proved fruitful as Alex sold his first business within 18 months, embarking on self-employment and successful ventures in the tech industry. His dedication and innovative spirit have not gone unnoticed, as he achieved a position on the INC5000 list, a remarkable feat he accomplished while managing the responsibilities of a full-time single father to two daughters.Beyond his personal business triumphs, Alex has significantly contributed to the broader tech entrepreneurial community. Recognizing the challenges and opportunities in the startup landscape, he authored the SaaS Startup Playbook to guide growth-stage companies towards successful exits. His commitment to fostering entrepreneurial success led to the creation of RELENTLESS Venture Studio. This initiative serves as a centralized resource and advisory hub, offering partnership opportunities and expert advice to aspiring entrepreneurs and established businesses, further cementing his impact on the industry.About RELENTLESS Venture Studio LLC:RELENTLESS Venture Studio, based in San Luis Obispo, California, stands out as a beacon for entrepreneurs and subject-matter experts within the Software as a Service (SaaS) sector. By adopting a hands-on approach, RELENTLESS offers more than just financial investment; it provides comprehensive mentorship and access to essential in-house resources. This support...

Praneeth Patlola is a distinguished figure in the Human Resources Technology (HRTech) and B2B Enterprise Software as a Service (SaaS) industries. A seasoned executive, entrepreneur, and investor, Praneeth's career is marked by his ability to bring groundbreaking ideas from concept to commercial success. With over 17 years of experience and a track record of 17 successful pivots leading to two company exits, his expertise spans product development, growth hacking, B2B enterprise go-to-market (GTM) strategies, and building and scaling sales teams. Praneeth's unique approach involves embracing rapid iterations and learning from failures to achieve scalability efficiently.Praneeth's career journey includes notable leadership roles at several organizations. He is the founder of Jobhuk, a platform designed to change the way hiring is conducted, and has held significant positions at Compunnel Staffing, WillHire, and PRO Unlimited. His work at WillHire, in particular, has had a transformative impact on the contingent workforce industry. Under his leadership, WillHire became known for its direct sourcing and worker experience solutions, significantly advancing how enterprises attract and engage talent.In addition to his corporate achievements, Praneeth is deeply involved in various ventures through Patlola Ventures, where he continues to apply his extensive experience in M&A, partnership strategies, and technology consulting. Praneeth's insights into the evolution of sales technology highlight the importance of understanding customer behavior and leveraging automation and data-driven approaches to achieve scalable sales operations. His preparation for an AI-centric world involves integrating machine learning into core processes of talent engagement, screening, and matching, showcasing his commitment to staying at the forefront of technological advancements.For anyone interested in the future of work, talent management, and the role of technology in these areas, Praneeth Patlola's perspectives and contributions offer invaluable lessons and inspiration.Support the showFollow me on Facebook ⬇️https://www.facebook.com/manuj.aggarwal❤️ ID - Manuj Aggarwal■ LinkedIn: https://www.linkedin.com/in/manujaggarwal/ ■ Facebook: https://www.facebook.com/realmanuj■ Instagram: ...

https://opptravel.zohobackstage.com/TheRuleSymposiumonNaturalResourceInvesting2024#/?affl=ProvenandProbable Website: https://www.genesisaicorp.com/ Genesis AI: CSE: AIG | OTCQB: AIGFF Revolutionizing the Way We Manage and Protect Our Natural Resources Comprehensive Suite of Software Modules for Sustainable Ecosystem Management Our Software as a Service (SaaS) platform offers an unparalleled range of specialized modules designed to meet the diverse needs of stakeholders in the environmental and natural resources sectors. Each module is meticulously crafted to provide targeted solutions, ensuring that you can manage, analyze, and protect your assets with utmost precision and effectiveness. “Development of our core modules, including carbon, wildfire, forestry, and urban interface is going as expected. Now that we are fully staffed, progress is occurring rapidly,” says Project Director Brent Tolmie. Genesis can do the required monitoring and assessment for half the cost of current solutions. “Our mining module has now been named GeoHarmony and the team has made solid progress in acquiring large data sets and laying the framework for our geological tools, including a wireframe for the dashboard and certain Ai tools to cleanse the data. We are in commercial discussions with several groups in the mining exploration sector and expect to move to the definitive agreement stage in Q1 2024.” We are an education channel that promotes resource stocks, with a proven track record of success in resource stocks and (highest)

  Have you ever heard these myths about AI in sales and marketing? Myth 1: AI will replace sales professionals. Myth 2: AI is too complex and expensive for small businesses. Myth 3: AI can't personalize interactions like humans can. We will share the truth about AI's impact on sales and marketing, so you won't want to miss it! Stay tuned. In this episode of The Modern Selling Podcast, Mario Martinez Jr. engages in a dynamic discussion with guest Brian Bell, shedding light on the benefits of leveraging AI in sales and marketing. Brian Bell brings his extensive experience and insights into the challenges faced by sales professionals, emphasizing the importance of embracing innovative tools and techniques to stay ahead in the modern sales landscape. As a seasoned expert in the field, Bell shares practical advice on the use of AI-driven features for personalized engagement, the significance of an omnichannel approach to prospecting, and the potential impact of using text expanders and personal writing assistants to enhance productivity and communication in sales. His valuable insights and real-world examples make this episode a must-listen for sales professionals seeking to improve efficiency and effectiveness in the ever-evolving landscape of sales and marketing. AI Benefits in Sales The strategic utilization of Artificial Intelligence (AI) in the sales process can significantly boost productivity levels and enhance engagement rates. AI can assist in personalizing sales pitches, providing time-saving automation of routine tasks, and predicting customer behavior, which delivers a competitive edge. Not only does it improve efficiency, but it also refines accuracy, thereby transforming the way sales professionals interact with prospects and clients. "A fool with a tool, is still a fool" - Mario Martinez Jr. Today's conversation is shared with Brian Bell, a seasoned venture capitalist with a focus on pre-seed companies. His expertise lies in the integration of AI technology and the human-assisted AI concept, providing valuable insights into the realm of sales and marketing. With a strong entrepreneurial background, Brian offers practical advice on strategic marketing spend, resource allocation, and navigating technological challenges. Leveraging his extensive experience in sales, marketing, and executive leadership, Brian's contributions shed light on the tangible benefits of AI in enhancing selling efficiency and effectiveness. In this episode, you will be able to: Uncover the Surprising Benefits of AI in Sales and Marketing. Learn the Secrets to Building a Successful SaaS Product. Master Strategies for Effective Social Selling. Unlock the Power of Personal Branding in Entrepreneurship. Discover How to Leverage Podcasts for Business Growth. The key moments in this episode are: 00:00:08 - Introduction to FlyMSG.io 00:00:48 - Twist in the Episode  00:02:13 - Mario's Background and Experience 00:04:17 - Journey to FlyMSG 00:06:46 - The Value of Education and Experience 00:13:46 - The Importance of Pre-Hello to Hello in Sales 00:14:52 - Revolutionizing Sales Prospecting 00:16:48 - Systematizing Sales Playbooks 00:22:56 - Enhancing Social Engagement 00:24:29 - The Modern Selling Podcast and Prospecting 00:27:00 - Leveraging Thought Leadership for Sales Success 00:27:42 - The Transformation to Modern Selling 00:29:35 - The Power of Podcasting in Business Development 00:34:42 - The Role of Sales and Marketing in Cutting Through the Noise 00:36:22 - Mistakes Early Stage Startups Make in Sales 00:41:02 - Importance of Owning Your Domain 00:42:44 - The Need for Technical and Sales/Marketing Co-Founders 00:46:20 - Doing It vs. Delegating It 00:50:25 - The Impact of AI on Sales and Marketing 00:53:21 - Where to Find Mario 00:53:59 - Introduction and Gratitude 00:00:00 - Harnessing the Power of Text Expansion 00:12:30 - Personal Writing Assistant Features 00:25:45 - Practical Applications in Sales 00:40:15 - Future of Text Expansion Timestamped summary of this episode: 00:00:08 - Introduction to FlyMSG.io Mario Martinez introduces himself as the CEO and founder of Vengreso, the creators of FlyMSG.io. He explains that the podcast will feature sales leaders, practitioners, and influencers to help listeners grow their sales numbers at scale. 00:00:48 - Twist in the Episode Mario discusses the unique twist in this episode, where he will be speaking on Brian Bell's podcast, the Ignite Sales podcast. They will cover topics such as embracing technology with AI, entrepreneurial spirit, prudence in marketing spend, and challenges faced by FlyMSG. 00:02:13 - Mario's Background and Experience Brian introduces Mario as the CEO of FlyMSG and discusses their shared experiences as first-generation college students who almost dropped out due to successful sales careers. They explore the value of college degrees in today's world and the importance of experience in the workforce. 00:04:17 - Journey to Flymessage Mario shares his journey from corporate sales and executive leadership roles to starting his first company, Vengreso, as a digital sales training company. He explains the process of merging individual businesses to form Vengreso and the challenges faced during this transition. 00:06:46 - The Value of Education and Experience Mario and Brian discuss the value of education and experience in the sales industry. They debate whether a college degree is necessary and how it impacts career opportunities. Mario emphasizes the importance of experience and skills in addition to formal education. 00:13:46 - The Importance of Pre-Hello to Hello in Sales Discusses the lack of focus on the pre-hello to hello in sales training and the difficulty of the sales job in this phase. 00:14:52 - Revolutionizing Sales Prospecting Introduces the concept of FlyMSG as an auto text expander to streamline prospecting communication, leading to significant time savings for sellers. 00:16:48 - Systematizing Sales Playbooks Talks about how FlyMSG systematizes sales playbooks into a SaaS application, providing customizable implementation based on the company's sales process. 00:22:56 - Enhancing Social Engagement Explores how FlyMSG addresses the challenge of engaging on LinkedIn by enabling thoughtful and individual replies, improving the effectiveness of social engagement for sales reps. 00:24:29 - The Modern Selling Podcast and Prospecting Mario Martinez Jr. discusses his podcast and its focus on the omnichannel approach to prospecting, emphasizing the importance of opening up new channels for increased engagement rates. 00:27:00 - Leveraging Thought Leadership for Sales Success Brian Bell shares how inviting the chief commercial officer of HP to his podcast led to millions of dollars in closed deals. Thought leadership and niche-focused content were key to his success. 00:27:42 - The Transformation to Modern Selling Brian emphasizes the importance of using every weapon in the quiver for modern selling. From gift marketing to direct mail, text, and phone, the goal is to slice through the noise and engage with potential customers effectively. 00:29:35 - The Power of Podcasting in Business Development Both Mario and Brian highlight the effectiveness of using a podcast as a tool for business development. It's an opportunity to engage in meaningful conversations and build relationships that lead to closed deals and advisory board opportunities. 00:34:42 - The Role of Sales and Marketing in Cutting Through the Noise Brian stresses the importance of salespeople and marketers understanding each other's roles to create personalized, hyper-personalized engagement and outreach. This approach is crucial for standing above the noise in a crowded market. 00:36:22 - Mistakes Early Stage Startups Make in Sales Mario discusses the common mistakes early stage startups make in sales, including the misconception that hiring a salesperson will solve all problems. He emphasizes the importance of founders being able to articulate their vision and passion. 00:41:02 - Importance of Owning Your Domain Mario emphasizes the importance of owning your domain in sales and marketing. He advises founders to own their space and leverage it without spending big bucks. 00:42:44 - The Need for Technical and Sales/Marketing Co-Founders Mario discusses the importance of having a technical co-founder for product development and a sales/marketing counterpart for driving revenue. He highlights the challenges faced without these roles. 00:46:20 - Doing It vs. Delegating It Mario shares the importance of rolling up your sleeves and getting things done, even if it means learning new skills. He emphasizes the need to be hands-on in certain areas of the business for better understanding and improvement. 00:50:25 - The Impact of AI on Sales and Marketing Mario predicts that AI experience will become a crucial requirement for job seekers in the sales and marketing industry. He advises that individuals need to have AI experience to stay relevant in the industry. 00:53:21 - Where to Find Mario Mario shares that people can connect with him on LinkedIn and explore FlyMSG, for free access. He invites sales leaders and founders to utilize the platform for driving more conversations and creating more hellos. 00:53:59 - Introduction and Gratitude Mario Martinez Jr. expresses gratitude to the listeners for tuning in and introduces the episode's guest, Brian Bell. He concludes with a message of goodwill, "good selling." 00:00:00 - Harnessing the Power of Text Expansion Mario and Brian discuss the benefits of using a text expander as a personal writing assistant. They explore how this tool can improve productivity and efficiency in writing tasks. 00:12:30 - Personal Writing Assistant Features The conversation delves into the specific features of a text expander and how it can aid in streamlining writing processes. Brian shares insights on leveraging this technology for effective communication. 00:25:45 - Practical Applications in Sales Mario and Brian highlight real-life applications of text expansion in sales scenarios. They emphasize its role in enhancing customer communication, creating personalized outreach, and increasing sales efficiency. 00:40:15 - Future of Text Expansion The episode wraps up with a discussion on the future of text expansion and its potential impact on various industries. Mario and Brian explore the evolving landscape of writing assistance tools and their implications for businesses. Effective Social Selling Strategies Harnessing the power of social media networks can revolutionize selling tactics. Effective social selling strategies focus on building reliable, long-term relationships with prospects rather than resorting to aggressive sales techniques. By strategically leveraging social networks, sales professionals can gain deep insights into potential clients' interests and behaviors, establish credibility, and effectively engage with their audience through personalized content. Successful SaaS Secrets The key to a successful Software as a Service (SaaS) lies in understanding the customers' needs, focusing on building quality products that add real value to the user's experience, and effectively marketing these solutions. It's crucial to adapt to changes rapidly and proactively incorporate customer feedback into product development. The goal should always be to enhance customer satisfaction, predominantly by providing innovative solutions and excellent client service. The resources mentioned in this episode are: Connect with Mario Martinez Jr. on LinkedIn and send a personalized connection request mentioning the Ignite podcast with Brian Bell. Visit FlyMSG:io to sign up for a free trial, a text expander and personal writing assistant to save time and increase productivity. Download FlyMSG to save 20 hours or more in a month and increase productivity.

Another episode summary written by AI- hope you enjoy:We are joined this week by Felipe Capella, co-founder and CEO of Loadsmart, whose career leap from law to logistics embodies the spirit of innovation. Discover how Felipe's decision to embrace risk and innovative ideas propelled Loadsmart from skepticism about algorithmic pricing to a leader in automated, instant pricing. Our conversation centers on how Loadsmart has built it's business around technology advancements, highlighting successes and lessons learned.Stepping into the boots of a logistics pioneer, we navigate the complexities of leading a tech-driven company amidst resistance to change, underscoring the importance of customer-centric solutions. The dialogue ventures into the realm of managed transportation services, examining their potential to redefine operations for mid-sized shippers. We also unpack the strategic pivot towards offering high-margin Software as a Service (SaaS) and the utilization of vast data troves to enhance logistics operations, highlighting how these initiatives are reshaping Loadsmart's business model and identity.Looking to the horizon, the episode maps out the future terrain for Loadsmart and the freight brokerage industry at large. With an eye on growth and revenue opportunities, we dissect strategic initiatives like driver loyalty programs and the impact of API technology on brokerage margins. As we tie up the conversation, we reflect on the market's skepticism and Loadsmart's disciplined financial strategy, leaving you with a rich tapestry of insights into the visionary leadership and innovative technology steering the logistics industry towards new frontiers.***This episode is brought to you by Rapido Solutions Group.Rapido connects logistics and supply chain organizations in North America with the best nearshore talent to scale efficiently, operate on par with US-based teams, and deliver superior customer service.Rapido works with businesses from all sides of the logistics industry — including 3PLs, carriers, and logistics software companies. Rapido builds out teams with roles across customer and carrier sales and support, back-office administration, and technology services.The team at Rapido knows logistics and people — it's what sets them apart. Rapido is driven by an inside knowledge of how to recruit, hire, and train within the logistics industry and a passion to build better solutions for success. Learn more about the Rapido solution and begin building your team away from home at gorapido.com.***

In this episode of the Thoughtful Entrepreneur, your host Josh Elledge speaks to the CPO & Co-Founder of Sembly, Artem Koren. Artem highlighted the significant time-saving benefits of Sembly. The discussion delved into how this tool is a convenience and a necessity for enhancing outcomes, especially in today's fast-paced business environment. The value it brings to individuals, teams, and organizations is immeasurable, cutting across various industries.Artem shed light on the diverse account options available with Sembly. From personal plans for the solo entrepreneur to enterprise-level solutions for large corporations, there's a plan for every need. He shared examples of enterprise clients in the pharma and construction sectors, detailing their customer journey and the remarkable outcomes they've achieved with Sembly.Artem gave a glimpse into the future direction of Sembly, with a clear focus on enhancing the automation of meeting notes, streamlining task management, and providing contextualized insights that elevate meeting outcomes to new heights.Key Points from the Episode:Introduction of Artem KorenSembly: AI meeting assistant for Google Meet, Microsoft Teams, ZoomFeatures: Automatic meeting notes, task identification, app integrationUnique aspects: Participating in meetings, personalized meeting notesTime-saving benefits for individuals, teams, organizationsAccount options: Personal plans to enterprise-level solutionsEnterprise clients' outcomes in pharma, construction, etc.About Artem Koren:Artem Koren is a dedicated advocate for leveraging artificial intelligence (AI) to enhance human experiences and foster positive transformations. Currently associated with Sembly AI, Artem plays a pivotal role at the forefront of applied natural language understanding. His work is instrumental in establishing a harmonious collaboration between humans and technology. Artem's passion lies in exploring the potential of AI to enrich various aspects of human life, emphasizing a symbiotic relationship between innovative technology and societal well-being. Through his endeavors, Artem Koren strives to contribute to the evolution of AI, steering it towards applications that bring about positive change and benefit humanity.About Sembly:Sembly is a cutting-edge Software as a Service (SaaS) platform designed to enhance the efficiency of meetings for individuals and teams. The platform employs proprietary AI algorithms to transcribe and analyze meetings, converting spoken content into valuable and actionable insights. By leveraging advanced artificial intelligence, Sembly goes beyond traditional meeting tools, offering a transformative approach to gathering and processing information. The platform's transcription capabilities facilitate easy access to meeting content, while its AI-driven analysis provides users with critical insights, enabling more informed decision-making. Sembly stands out as a powerful tool in streamlining communication and collaboration processes, ultimately contributing to increased productivity and effectiveness within professional environments.Links Mentioned in this Episode:Want to learn more? Check out Sembly website athttps://www.sembly.ai/Check out Sembly on LinkedIn athttps://www.linkedin.com/company/semblyai/Check out Sembly on Twitter at

In this lively conversation, Elzie and Revolancer founder Karl Swanepoel explore the dynamic world of freelancing. Revolancer, born out of personal frustration with existing solutions, stands out with over 20,000 users in just two years, aiming to revolutionize freelancing by eliminating commission fees. Karl, with a background in AI and robotics, sheds light on the strategic shift to a Software as a Service (SaaS) model and the importance of first-principle thinking in overcoming industry challenges.The episode emphasizes key insights for entrepreneurs and freelancers, touching on self-confidence, networking, and standing out in a crowded market. Karl shares tactics to combat the race-to-the-bottom pricing dilemma, offering valuable advice to businesses and freelancers.The conversation dives into broader business lessons, with Karl emphasizing perseverance, learning from failure, and adopting a customer-centric approach. Highlights:09:40: I think it's really important to work with clients who kind of develop a good relationship with clients. I can tell you that from my freelancing experience, I actually noticed a really strange kind of trend, which is that for my 2 clients, I have 2 clients who paid me a lot more than every other client I had. And those two clients were by far the best to work with. They were the most understanding, the most reasonable, and just a real pleasure to work with. I felt like I was really contributing something, and the clients who were constantly trying to push the price down and had tiny budgets were often horrible to deal with.19:32: I don't think it's likely that some AI is going to start launching nukes or go terminate, or whatever. But I think it's more so in automating jobs that there's now suddenly a large portion of humans who cannot do anything better, more efficiently than a machine can. And at that point what do they do? I think there are a lot of big questions around that, but there aren't really good answers, and people aren't moving fast enough to find good answers there. 23:21 People think that when you start a business, you have a cool idea. You go out there and build the idea and put it out there, advertise to people, and they buy from you, essentially. But, really, what I found is that the best way to start a business or any kind of project is to identify your target audience and then sort of like understand what their problems are and then build a solution for a very big problem for a very specific group of people. That way, your chances of success and your chances of guessing the right idea are just so much higher. 25:59: That's why you start with finding a target audience that you want to help or kind of a certain, just broader, industry that you want to be involved in. But as for what your business very specifically does, I think it needs to be driven by what the audience wants. So, for example, I could say that I used to be a freelancer. I face all kinds of issues. I want to make the industry better for freelancers. I don't know. I want to build a platform that's going to help freelancers.Connect with Elzie LinkedInSupport the journeyJoin the Flame Starters Contact Karl Swanepoel

In this episode of the podcast, Eric Malzone engages in an insightful conversation with Curtis Christopherson, CEO and founder of WRKOUT. Curtis provides a comprehensive overview of the evolution of his business, from its initial foray into virtual training during the pandemic to its transformation into a Software as a Service (SaaS) product, WRKOUT Essentials. The breakthrough came with the introduction of "Store by WRKOUT," a recommendation tool allowing fitness professionals to endorse products and earn commissions seamlessly. Curtis also delves into the platform's features, emphasizing the convenience for wellness experts and the potential to transform the industry.  Curtis's also introduces his latest venture, "Healthy Ambitions," a newsletter and community aiming to support individuals in the wellness industry.  LINKS: https://www.podcastcollective.io/

In this episode, we are joined by Amir Netz, a Technical Fellow at Microsoft and the CTO of Microsoft Fabric. He discusses how companies can use Microsoft's latest tools for business intelligence. Amir started by discussing how business intelligence has progressed in relevance over the years. Amir gave a brief introduction into what Power BI and Fabric are. He also discussed how Fabric distinguishes from other BI tools by building an end-to-end tool for the data journey. Amir spoke about the process of building and deploying machine learning models with Microsoft Fabric. He shared the difference between Software as a Service (SaaS) and Platform as a Service (PaaS). Amir discussed the benefits of Fabric's auto-integration and auto-optimization abilities. He also discussed the capabilities of Copilot in Fabric. He also discussed exciting future developments planned for Fabric. Amir shared techniques for limiting Copilot hallucination.

Share This Episode On: Our guest today is COO Alliance Member Matt Verlaque, Chief Operating Officer of SaaS Academy, a complete business growth system for Software as a Service (SAAS) founders based in Kelowna, British Columbia. Matt is a passionate tech entrepreneur who took a very non-traditional path to get there. After a decade as […] The post Ep. 300 – COO, SaaS Academy, Matt Verlaque appeared first on COO Alliance.