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In this episode of the Second in Command Podcast, Cameron Herold speaks with Brent Hagan, Chief Supply Chain Officer at Lob, a direct mail automation platform delivering billions of personalized mail pieces every year.Brent shares how he helped a 12-year-old startup kick off its “second act” by transforming complex logistics into scalable systems powered by technology and disciplined leadership. He opens up about developing next-generation leaders, learning to balance autonomy with accountability, and why the best operators focus less on “doing” and more on developing people who can think for themselves.From saying yes to opportunity to mastering feedback and context-switching, Brent breaks down how to lead through clarity, consistency, and reflection - and why great COOs act as both a shock absorber and a multiplier for the entire organization.Resources & MentionsLobUSPS (United States Postal Service) Amazon Discover Insights ProgramWharton Executive EducationPurdue UniversityInvest In Your Leaders Online CourseAbout the GuestBrent Hagan is the Chief Supply Chain Officer at Lob, overseeing logistics, vendor partnerships, and operational excellence for one of the fastest-growing direct mail automation companies in the U.S. A former Amazon leader and Wharton executive education graduate, Brent specializes in scaling operational systems, building resilient teams, and turning feedback into a strategic advantage.
Have You Heard? Nissan just announced the completely redesigned '25 Nissan Armada and the guys have friend-of-the-show and Nissan truck guru Brent Hagan on to walk them through it. The Truck Show Podcast is proudly presented by Nissan in association with Banks Power, AMSOIL, and EGR USA.
Curious about welding, or what equipment you might need to start? Learn the basics and hear some tips from master welder Rick Wright of Wright Designs, LLC. Brent Hagan from Nissan returns to talk about the redesigned ’21 Nissan Armada and the guys want to wish all of you a very Merry Christmas and thank you for listening to all of our antics this year!
It’s SEMA week! In this Day 2 Bonus Episode, the guys catch up with Brent Hagan from Nissan, SEMA’s Launch Pad winner Matt Beenan, Melanie Hellwig White from Hellwig Products, Craig Jackson of Barrett Jackson, Kevin Stearns from Tillman Motorsports/Pacific Fab, and Titan racer Walter Cheney from Venom Racing.
Aaron Kaufman returns to the show to talk about what he’s been up to, giving the guys an update on his second season of Shifting Gears, Arclight Fab’s product launch, and of course more F-100 talk. Jim Morrison, Head of Ram Trucks, walks us through 2019 Ram updates and Nissan’s Brent Hagan shares the Titan updates for 2019. Jordan Muhlbauer of Daytona Truck Meet, has a little more info to share about the 2019 event.
Nissan North America Product planning InterviewNissan has just built the Armada / Patrol as a Overlanding beast for the Expo WEST gathering. Dave gives his opinion on the build and listens to some audio from the live reveal. Altima pre orders are coming, will you be one of the first? Nissan talks trucks and SUV's Dave talks with Brent Hagan of Nissan North America's Product Planning and Development Truck and SUV. Brent fills us in on the current line and what makes the offerings special to the Nissan brand. This show was brought to you by Regal Nissan www.regalnissan.com If you are looking for your next car/truck purchase or OEM parts give Regal a chance to earn your business.
UP FOR DISCUSSION:On site in Arizona at the Nissan Titan XD Media Launch. Get the inside scoop from the experts on:-the design of the new truck-the details on the engineering of Titan XD-the overall program concept-the marketing and advertising plan for Titan XD GUESTS: Diane Allen, Senior Manager, Nissan Design America; Rich Miller, Director, Product Planning, Trucks, SUVs, CUVs and Commercial Vehicles, Nissan North America; Brent Hagan, Manager, Product Planning, Nissan North America; Phil O’Connor, Director of Marketing, Trucks and SUVs, Nissan North America.All that and much more with John McElroy, Autoline.tv; Gary Vasilash, Automotive Design and Production.