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This week, we sat down with Jonathan Baer, CEO and Co-Founder at Overlap. Overlap is an AI assistant that creates daily, personalized playlists of clips about anything you're interested inWe explore navigating public opinion at Meta, why business school is good for founders, and the team of AI agents focused on making curated Overlap content. Jonathan also offers helpful advice for applying to YC (hint: new wave of consumer AI) and the value add from the accelerator.Episode Chapters:Public Policy x tech - 2:13Starting at GSB -7:05Genesis for Overlap - 11:58Podcast market - 14:00LLM based clipping algorithm - 16:55Overlap use cases - 21:55Applying for YC - 26:05Financial element of YC - 30:31Quick fire round - 35:00 As always, feel free to contact us at partnerpathpodcast@gmail.com. We would love to hear ideas for content, guests, and overall feedback.This episode is brought to you by Grata, the world's leading deal sourcing platform. Our AI-powered search, investment-grade data, and intuitive workflows give you the edge needed to find and win deals in your industry. Visit grata.com to schedule a demo today.Fresh out of Y Combinator's Summer batch, Overlap is an AI-driven app that uses LLMs to curate the best moments from podcast episodes. Imagine having a smart assistant who reads through every podcast transcript, finds the best parts or parts most relevant to your search, and strings them together to form a new curated stream of content - that is what Overlap does. Podcasts are an exponentially growing source of unique information. Make use of it! Check out Overlap 2.0 on the App Store today.
Today's interview is with Shep Hyken, who is the Chief Amazement Officer of Shepard Presentations and a New York Times and Wall Street Journal bestselling author. Shep joins me today today to talk about his latest book: I'll Be Back: How to Get Customers to Come Back Again and Again, what an Arnie is, the metric that is more important than NPS and CSAT, the difference between a repeat customer and a loyal customer, where true empathy for the customer starts and if self-service can drive customer loyalty and a whole host of other things. This interview follows on from my recent interview – We need to start talking about experience leadership – Interview with Peter Cross — and is number 403 in the series of interviews with authors and business leaders that are doing great things, providing valuable insights, helping businesses innovate and delivering great service and experience to both their customers and their employees. NOTE: A big thank you goes out to the folks at babelforce for sponsoring my podcast this month. babelforce is the #1 most flexible platform for contact center service. Pierce Buckley, CEO and Co-founder of babelforce, and his team of telecoms veterans have created a powerful cloud communications solution focused on No-Code integration and automation. Their goal is to break down every barrier to great customer experiences by putting intuitive tools in the hands of people who live and breathe CX. Pierce and Jonathan Baer of Vonage are running a webinar on the 28th October at 11:00am CET and they will be discussing exactly how businesses are getting maximum benefit from WhatsApp, one of the fastest-growing channels for customer service. Follow this link to sign up. You don't want to miss out as you will get to see a demo of the babelforce platform in action!
Today's interview is with retail expert Peter Cross who until recently was the Customer Experience Director at John Lewis and Waitrose and prior to that spent ten years as Mary Portas' business partner. Peter joins me today to talk about retail customer experience, some of the lessons he has learned over the course of the last few years, experience leadership and what he sees as some of the challenges ahead for experience leaders. This interview follows on from my recent interview – The top frustrations of customers and agents are the same – Interview with Jeff Nicholson of Pega — and is number 402 in the series of interviews with authors and business leaders that are doing great things, providing valuable insights, helping businesses innovate and delivering great service and experience to both their customers and their employees. NOTE: A big thank you goes out to the folks at babelforce for sponsoring my podcast this month. babelforce is the #1 most flexible platform for contact center service. Pierce Buckley, CEO and Co-founder of babelforce, and his team of telecoms veterans have created a powerful cloud communications solution focused on No-Code integration and automation. Their goal is to break down every barrier to great customer experiences by putting intuitive tools in the hands of people who live and breathe CX. Pierce and Jonathan Baer of Vonage are running a webinar on the 28th October at 11:00am CET and they will be discussing exactly how businesses are getting maximum benefit from WhatsApp, one of the fastest-growing channels for customer service. Follow this link to sign up. You don't want to miss out as you will get to see a demo of the babelforce platform in action!
Hosts Kavya Dasari '23, Meg Sullivan '23, and Jonathan Baer '23 cover Zoom's settlement with the FTC, an antitrust case against Amazon in the EU, and the Department of Justice's challenge of Visa's Acquisition of Plaid, a fintech start-up.
Hosts Kurt Fredrickson '23 and Jonathan Baer '23 discuss antitrust action against Google, the latest in TikTok’s troubles with the current administration, and a data breach class action against Amazon.
There is an ongoing narrative in the media about entrepreneurs coming to Silicon Valley, building a startup company, finding investors and riding off, rich and happy into the sunset. But it does not always work that way. Building a startup company is one of the most challenging endeavors anyone can undertake, the commitment must be total, complete with an “all-in” game plan; being obsessive is normal. My guests are Michelle Messina and Jonathan Baer, who have written a book titled “Decoding Silicon Valley, The Insider's Guide”, a book dedicated to dispelling the media representation of Silicon Valley and helping entrepreneurs reduce the “learning curve” in building a startup.
This week's Chapel Talk episode features a 2009 Fall semester talk given by Dr. Jonathan Baer, titled: "Victory in Defeat" Episode 13 - Original Speech Date: Nov. 24, 2009
Nightclub Security | The Nightclub and Bar Security Resource for Bouncers, Owners, & Managers
Dress Code for Your Venue | Brian Rizzo Shot Dress Code for your venue! Do you have one? Having trouble with your current dress code policy? Are you considering one? Robert and Manny discuss important considerations, best practices, and some commonsense policy when it comes to a dress code for your bar or nightclub. Shout-outs! Sycamore Den – San Diego – NSC would like to say thank you to Eric Johnson, General Manager at Sycamore Den, and his team for using our Online California PSO Training. If you ever get a chance to visit San Diego, this is a very hip, warm and inviting spot – make sure you check it out. Robert received some very kind words from the ownership of The Beacham and The Social in Orlando about our recent training event with them. George, we thank you for that! We are looking forward to our next opportunity to work with you. Today’s Topic Dress Code for Your Venue We discuss some important considerations when it comes to a dress code for your bar or nightclub. Be smart about it and avoid policies that will create more issues than they will solve. Be consistent with your policy and avoid making “exceptions”. Have a written policy at the entrance for the guest to see - otherwise they may think you are just making it up as you go. Also, make sure your staff is training when it comes to discrimination and civil rights issues surround guests attire – for example religious attire. In The News! Follow up: Portland Bouncer Brian Rizzo shot when suspect returned with gun after being ‘snubbed’ at the door. – Robert and Manny follow up on the recent story where the Rizzo’s co-worker followed the suspect into the parking lot and shot him with a concealed pistol he had been carrying. Since the news story broke, it has been found that the second bouncer, Jonathan Baer, was justified in shooting the suspect. Manny and Robert comment. Donations to help with medical bills can be made for Rizzo and his family here @ youcare.com. Just a reminder before listening in – Robert C. Smith and Manny Marquez are NOT attorneys. The information they share in the podcast is general advice and shouldn’t replace specific, state and venue specific legal advice. In the event you need legal advice or help, please a professional in your area. Nightclub Security Consultants Upcoming Dates March 3rd & 6th – 2014 Club Space Miami – private training event with Insurance Partner Pike Barber and HIA – closed event March 4th to 5th – 2014 E11evan Miami – private training event with Insurance Partner Pike Barber and HIA – closed event March 10th to 11th – 2014 Open enrollment H.O.S.T. National Training at The Shadow Room in Washington D.C. - more info March 24th – 26th, 2014 Nightclub and Bar Show - Network with 37,000+ industry professionals in the entertainment capital of the world! This must-attend event is for professionals in the bar, nightclub, beverage and hospitality industry. Robert C. Smith will be speaking onUnderstanding Legal Force on Monday, March 24th at 2:10 pm. ***Reminder – Robert C. Smith and Manny Marquez are not attorneys. This show’s topics are discussed in general terms. We highly recommend seeking and consulting a legal professional. If you have questions or comments email us at questions@nightclubsecurity.com Visit our website at www.nightclubsecuity.com Like us on facebook @BouncerTraining Follow us on twitter @bouncercoach https://www.nightclubsecurity.com/ https://www.nightclubsecurity.com/training http://apps.nightclubsecurity.com/podcasts/ California Proprietary Security Officer Training - PSO
John C. Havens interviews Jonathan Baer, Principal of Threshold Ventures about his experiences at Startup Camp sponsored by Sun Microsystems.
John C. Havens interviews Jonathan Baer, Principal of Threshold Ventures about his experiences at Startup Camp sponsored by Sun Microsystems.