Podcasts about get customers

Reviews!!! They are so valuable for a business, but how do you incentivise customers to leave them? Are there steps that businesses can take to help with this? And are there any rules and legalities around the incentivization? LINKS Follow Britt on: Instagram - @brittney_saunders Instagram - @bigbusiness_podcast TikTok - @brittney_saunders YouTube - Brittney Saunders - Fayt The Label Check out FAYT The Label HERE. Purchase my book "Just Getting Started" HERE CREDITSHost: Brittney Saunders. Executive Producer: Xander CrossManaging Producer: Ricardo Bardon Find more great podcasts like this at novapodcasts.com.au and follow Nova Podcast's Instagram @novapodcastsofficialSee omnystudio.com/listener for privacy information.

Inconsistent clients lead to inconsistent income. And for a lot of people, that cycle never breaks. That's because there's no system behind how clients are found, nurtured, and closed. This episode breaks down why consistency is so hard for most and what needs to change to fix it. Because once consistency is in place, everything else becomes easier to manage.Sponsored by Locs of Love by Vichelle.The standard you maintain shows in the result. Consistency is what separates average from exceptional.Locs of Love by Vichelle provides high level loc care with a focus on long term health and appearance.Book your appointment here:https://www.locsoflovebyvichelle.com/

Joel Bardall has had a tricky time with a customer that has no trust in tradespeople after being knocked in the past. Joel and Todd talk about the frustration that this can cause when you're being honest or have to explain a setback or unexpected issue that's cropped up on a job. Psychotherapist, Enda Murphy (Author of Five Steps To Happiness) joins the boys to explain how you can build trust with customers and also handle confrontation and difficult conversations with customers.

Get AudioBooks for Free Best Self-improvement Motivation Use Scarcity to Get Customers Buying Now (Proven) Learn how to use scarcity to drive urgency and boost sales. Discover proven marketing tactics to motivate customers, increase conversions, and sell more fast. ⁠We Need Your Love & Support ❤️ ⁠⁠⁠⁠⁠⁠⁠⁠⁠Get 3 Audiobooks Free -

What if one simple approach in your first customer conversation could make them instantly want to buy from you?Most businesses focus on qualifying leads to filter out the wrong customers—but they often miss a hidden opportunity. In this episode, we dive into how asking the right qualifying questions can do more than assess fit: it can make customers excited about working with you, building trust and connection before a single quote is sent.By listening, you'll discover how to:Ask questions that uncover what truly matters to your customer and what will make them thrilled with the result.Guide your customers through articulating their goals and desires, creating a positive emotional connection.Use their responses to reinforce their excitement, making them see you as the partner they want from the very first interaction.Press play now to learn the one thing you can do on your first call that gets customers excited and ready to buy.New episodes every Monday, Wednesday and Friday.Book in your ‘Free Quote Audit' nowTo see how we've helped business grow their sales:Read Client ResultsWatch TestimonialsOr email Ben if you would like to get in touch: hello@strongersalesteams.comThis podcast helps the entrepreneur, founder, CEO, and business owner in the trade, construction and industry segments, regain focus, build confidence, and achieve measurable results through powerful sales training, effective sales strategy, and expert sales coaching—guiding every sales leader, sales manager, and sales team in mastering the sales process, optimizing the sales pipeline, and driving business growth while fostering leadership, balance, and freedom amidst overwhelm, stress, and potential burnout, creating lasting peace of mind and smarter decision making for every California business and Australia business ready to scale up with excellence in sales management.

https://youtu.be/47bH911YFF0 Vance Morris, consultant, coach, and speaker, helps service-based businesses break free from the ordinary and create extraordinary customer experiences that generate loyal customers for life. After spending more than a decade working for the Disney Company and learning its powerful systems and processes for customer service, Vance launched his own businesses and built them around those principles—eventually creating companies that run largely without his daily involvement. We explore Vance's Customer Experience System, a framework for turning ordinary interactions into memorable moments that create lifelong customers. The system focuses on mapping all customer points of contact, ideating experiences for each boring touchpoint, prioritizing the biggest impact moments, and memorializing those experiences in systems or playbooks so they can be delivered consistently by the team. Vance explains how businesses can create “tellable moments,” recover from service mistakes in memorable ways, and build repeatable marketing systems that generate referrals and long-term customer loyalty. — Get Customers 17 Ways with Vance Morris Good day, dear listeners. Steve Preda here with the Management Blueprint Podcast, and my guest today is Vance Morris, a consultant, coach, and speaker, who helps advisor-based businesses break free from the ordinary and step into the extraordinary. Vance, welcome to the show.  I appreciate it, Steve. Thank you so much. Your background is very interesting and your whole idea of making customer experience unique, and also you have unique ways of acquiring customers. So let’s get into it. But I’d like to start with my favorite question: What is your personal ‘Why’, and how are you manifesting it in your business?  My personal ‘Why’ is very strong, and that is I never want to be an employee ever again. I make a lousy employee. I don’t like to be told what to do. And so knowing that has kept me on this entrepreneurial path for the last 19 years.  Okay, well, I can relate to this. I can relate to this. That’s a big thing when you are in charge of your own time. It’s a big blessing. Some people make a lot of money, but if they don’t own their time, it’s not ideal. I agree 100%. Yes, sir.  Yeah. Love it. Let’s talk a little bit about your journey. I mean, how did you end up being a non-employee and being your own boss and advising companies, what the route led you down this path?  Sure. Well, the long and short of it, I spent a little over a decade working for the Disney Company down in Orlando, Florida. Magnificent experience. Great company to work for. Towards the end, I was starting to get that inkling that maybe I should be doing something on my own. So I went out and worked as an employee and a consultant at the same time for a couple of different restaurant concepts. And then I had a couple of high-profile positions. I was catering director for the Smithsonian Museum System, the Kennedy Center for the Performing Arts, things like that. And along the way, I realized that I do indeed make a lousy employee because I got fired a couple of times. So I own up to it. I’m okay with it. But I said to myself, let’s put something together that will be your own and we’ll be able to afford the lifestyle that you’re looking for. So about 20 years ago, I started a couple of home service businesses. I took all of my Disney knowledge and Disney systems and processes—both on customer experience and customer retentionShare on X and importantly pricing—and put those all into those businesses and started to grow them. And people started asking me, well, geez, Vance, you don’t look like you’re working very hard. How are you doing that? So I back in 2013, I started consulting with other companies, primarily professional services, on how to really deliver extraordinary customer experiences that will lead to what I call raving fans for life, or customers for life.  I love it. No better place to learn than at Disney, right? Yeah, I mean, it was great. And one of the first things I learned there was that Disney operates 100% on systems and processes. I mean, I ain’t sure we learned how to pick up trash and smile at people, but the biggest lesson was Disney has a process for everything. You want to carry a tray in a restaurant, they got a process. You want to change a bus tire, they have a process. So I took that everywhere I went, which has actually led me to be fairly autonomous from my home service businesses because I put systems and processes in place, and I only spend about 90 minutes a week on those businesses.  That’s fantastic. So let’s talk about these processes, particularly the customer experience processes that you have installed. And actually you have a process for installing processes, which is kind of a system to enhance the customer experience and then keep customers for a long time. You talk about keeping them for life. So tell me about that system and how do you delight customers on a schedule?  Sure. So the process is called Systematic Magic, and there’s seven magic keys to this system. And it’s designed to really look at all different parts of the business in order to surprise and delight folks. Some of it is not very sexy. I will admit that ahead of time. Some of it you'll be like, oh my God, I get it. So the first thing that you have to do, though—and this is the unsexy part of it—is you have to map out your customer journey. And you have to do it from the point of view of your customer. So what is the first point of contact a customer has with you? Is it a phone call, a visit to the office, a website? What is that first contact? And then figure out how to create an experience out of that. And then what’s the second contact? Now in between first and second contact, let’s say you’re a financial advisor, and in the first meeting you get all the numbers and all their information. You say, okay, it’s going to be about seven to ten days, I’ll get you a proposal or a plan a week and a half or so. So while the financial advisor is working, they’re actually doing something. What is the customer doing? Absolutely nothing. They’re sitting there waiting. And waiting is painful. While waiting, things start to go through your head. You start to possibly have buyer’s remorse. You’re rethinking this purchase. Is there somebody out there better? Is this guy even paying attention to me? I just met him and I haven’t seen him in a week and a half. So Disney—people wait for a lot of things at Disney. You wait for the rides. You wait for transportation. But they figured out that they need to entertain you while you’re in line to make it not feel so bad. And they call it “linertainment.” So this is something that I’ve brought to other businesses is how do you entertain your customer while they are waiting for you to do something? It could be as simple as a maybe a sequence of a handwritten note that goes out in the mail on the first day. A follow up call from your assistant saying, Hey, Bob’s working on your plan. He hasn’t forgot about you. And then maybe you’ve written a book. And so getting that book in the mail to your client would be another step, really trying to make that wait period not feel so long. And also remind the customer that you’re still thinking about them.  Yeah. Love it. That’s brilliant. So you talk about this process of mapping out the points of contact, and then you talk about the boring touch points. You talk about ideating experience in each boring touch point. So tell me about boring touch points. I understand waiting is definitely boring.  Sure.  It’s such much a touch point. It’s more of a boring time period.  Disney has figured out how to create an experience out of all of the boring and mundane things we have to do to keep our business up and running: answer the phone, greet a guest, show them how to enter a building. So I’ve brought that to the real world. Quick example. So I have a insurance broker. And he’s got Allstate agent, and he has about 17 other Allstate guys in his area, in addition to all of the other regular insurance guys in his area. And he needed a way to stand out because insurance is a highly commoditized business. You don’t really know what’s the difference between one guy and the next. One has a lizard, one has a something else. So I got to his office. I noticed that he was a rock and roll fanatic. I mean, he had autographed guitars on the wall, gold records, posters, and everything. And I said, well, I think you should lean into your personality a little bit and be the rock and roll insurance guy.Share on X And his receptionist was the one that came up with the way to answer the phone. Before, like most companies, they would say, “Thank you for calling Dave's Insurance. How can I help you?” Boring. Everybody says that. So his receptionist suggested, well, we should probably, let’s sound like a radio DJ and really make it an experience out of answering the phone. So now they say: “Thank you for calling Dave's Allstate, the agency that rocks.” That’s a little corny the first few times you say it, but if you think about it, your marketing is designed to do two things: repel the people you don’t want and attract the people you do want. So just by answering the phone this way, they sift, sort, and screen out anybody who would be a bad customer.  Yeah. Love it. That’s a good example. How do you know which are the biggest impact points in this series of touch points, and we have to focus your energy?  Well, what you want to do once you've completed journey mapping is look at points where you may have the most impact on either the experience or on your profitability. Or is there something glaring that’s like, “Oh my God, we have to fix this”? And so you look for those opportunities within your journey map, and so it’s going to be different for everyone. The one place that I see most businesses falling down is after the sale is complete. So after money exchanges hands. So you get the check and that’s it. The customer never hears from you again because you got the money. It’s like going into the department store and you want to buy a shirt, you walk into the store and you’re immediately accosted by a salesperson who will follow you everywhere. Get you all set up, get your shirt, you pay for the shirt, and then that’s it.  Nobody talks to you. Nobody escorts you to the front door, holds the door open for you. Thanks you for coming in. They got the money, and off they go. You have to look at, okay, I got your check, or I got your credit card. Now we’re in a relationship. We need to continue to nurture that. Most businesses will think, well, you know what? I did a good job, or I’ve got a great product. People should remember me. And that is so far from the truth. It's not the customer's job to remember you. It's your job to remind the customer that you exist. You need to have strategies and tactics in place after the sale in order to keep them engaged.Share on X  Can you give some examples? Sure, certainly. And this really will work for any business, either online or offline. B2C, B2B—it doesn't matter. One thing I strongly recommend is a newsletter, preferably in print and sent through the mail. Newsletters designed to do a couple of things. One, it's to entertain them, because you don't always want to be selling to people. If the only time your customer ever hears from you is when you want to sell them something, well—that's not really nice. All you’re doing is just asking for money every time. So you want to be able to provide value, provide some entertainment, be a welcome guest in their home when your newsletter arrives.Share on X Now you can then supplement that with postcard or a series of emails and have calls to action, sales, or promotions there. But not everything should be a sales item. It should be there to reinforce the relationship or the emotional connection that you put together.  Yeah, love it. Some companies used to do this really intensively. I was part of Dan Kennedy's inner circle in the 2000s, and they were sending CDs in the mail, all kinds of different postcards and funny mail, and copy. And they were really intense with it. They had lumpy mail—this kind of stuff—but it kind of went out of fashion. It seems like people don't send stuff in the mail much anymore, or what you get is 90% of it lands in the trash unopened.  I mean, people have gotten lazy, I think. The internet is there—oh, I can just send an email, click, and it's done. There’s a certain art to putting together lumpy mail. I certainly still believe in it. I use it almost every day. And Kennedy was a tremendous mentor to me as well. And I think that something he said it has always stuck with me is look at what all of your competitors are doing and do the opposite. Opposite. Yeah.  So if all of your competitors are marketing online, well, how do we go and market and find our customers offline? And really, I mean, if you look at your mailbox, I mean, I got the mail today. I had a newspaper and a credit card solicitation.  Yeah.  That was it.  Yeah. Incidentally, Kennedy was a big Disney fan. He took tours of members to Disney every year, showed them around, and used it as an example.  He loved it.  Yeah. Let’s switch gears here a little bit and let’s talk about your marketing system because you don’t just have a customer experience system, you have a marketing system as well. And it kind of blew my mind when you told me that you have 17 different systems to acquire a customer. And you actually have 52 ways to connect with a customer as well, or maybe I’m confusing the two. So tell me a little bit about the different ways of acquiring customers?  Sure. So you got the numbers right, just in the wrong section, but that’s fine. What you need is a CRM, or customer relationship management system. You need to be able to automate this. There’s no way that I could even think remotely that I was going to be able to manage all of that. So if you look inside—like I mentioned, I own some home service businesses—we currently have probably about 70 marketing campaigns running. Everything from Google pay-per-click to referral campaigns, to reminder campaigns, reminding people they need to be cleaned and things like that.  And you don’t want to rely on just one thing, because as we all know, one is the worst number in business. If you only have one way of getting clients, and that way goes away, you’re in big trouble. So I don’t like to rely on the internet because that goes down, and Google or Facebook change their algorithms every other week. It's a big guessing game. I would much rather have boots on the ground, so to speak, and go out and get my own customers. So we have a salesperson or a marketing person, and her job is to go around our entire area, creating referral partnerships and then maintaining those referral partnerships. So when people say, “Oh, we get all our business from referrals,” I ask them, I say, well, do you have a system for that, or you just get one or two every now and then? And most people don’t have a system. And a system is what's going to, one, add tremendous value to your company when you're ready to sell it. But two, it's something that is repeatable and replicable. So if you want to step away from your business for a period of time, you have systems in place that your employees just have to run.Share on X In eight years, I spend about 90 minutes a week on my home service companies. I've got three businesses, and I spend 90 minutes a week on all three. An hour of that is just a meeting with the general manager that I put in place. The other 30 minutes, I keep control of the bank accounts—I never let go of that. So those systems have given me freedom to be able to come and go as I please from those businesses. And the businesses run without me. So without a marketing system in place, or a marketing checklist, we hear the story: would you ever get on an airplane where the pilot decided, “You know what? I'm not going to do the pre-flight checklist today. I'm just going to wing it”?  Yeah.  You don’t want to get on that airplane. Well, same thing goes for your marketing. I’m forgetful. I got a lot of stuff going on. Here’s the checklist, here’s the system. Follow it and get it done.  Love it. So yes, I think you’re right, I mixed it up. So 52 ways to acquire customer, 17 systems to acquire customers. What type of systems are we talking about? You mentioned the CRM, obviously that’s a system. What other types of systems do you have?  Sure. So certainly, the customer acquisition systems that we have in place—as I mentioned—we have the salesperson, we have Google pay-per-click, we have direct mail, we have shared mailings. And for customer retention, we also have a ton of different systems. Again, of them is, every month we take the top five customers we have and we send them a cake. I mean, when was the last time you had an electrician, a carpet cleaner, or somebody come to your house, do some work, and then send you a cake in the mail? It's probably not happening. We do a lot of things like that because we want to be tellable. We want people, at the end of any interaction with us, to say, “Oh my God, you'll never guess what happened when and [insert profession here]. So, “Oh my God, you never guess what happened when the carpet cleaner was here—they mailed me a cake after the cleaning.” So you want to get people thinking, “Oh my God, what can I do to really get people talking about me?” How can we—not so much viral—but genuine postings of things? I mean, we do handwritten thank-you notes for everybody. That’s one of the systems. It's got to the point where I had to subcontract the handwritten thank-you notes because I don’t have time to write a hundred of them every week. So I went out and “rented” some grandmas. I went over to a local senior center, and there was this group of three ladies just sitting there having coffee. I asked them, “How often do you get together?” “Oh, we get together at least three times a week. We have coffee and we talk.” I said, “Do you ever get bored?” She said, “Yeah, sometimes.” I said, “Great. I'll be more than happy to buy you coffee and donuts and whatever. Would you mind writing some thank-you notes for us?” And now I've got three grandmas who write all of the thank-you notes for one of my businesses.  Fantastic. So these are some the systems. What are the 52 ways? I think you also have some kind of a freebie for listeners.  Yeah.  Could share it for us?  So the 52 Ways to Wow Your Customers. It's one “wow” for every week of the year, and most of them are low or no cost.Share on X One could be just, “Hey, when was the last time you picked up the phone and actually called and talked to a few of your customers?” I mean, nobody uses the telephone anymore. They send a text or something impersonal like that. Pick up the phone and talk to them. Are you contemplating a new product? Go to your existing customers and say, “Hey, you know what? I'm getting ready to launch this product. I'd love for you to test it. Would you do that for me?” 99.9% of people want to help you. So yes, they're going to say, “Yeah, I'd love to test your new product or service.” It's things like that that build up the 52 Ways. You don't need all of them—certainly pick one, two, or ten—so that you stay in front of your clients and really stand out. One of the things I talk a lot about is service recovery—like when you screw up something. One way to wow your customer is, what do you do if you're late? So if we are going to an appointment and we’re running behind, our technicians know that they are to stop at a grocery store or a florist and buy some flowers for the house that we’re going to. I mean, you can't yell at a guy. The client answers the door, and there's a 20-something-year-old standing with a bouquet of flowers. You really can't yell at him. And then again, that’s tellable. We know we made a mistake or we were delayed. We want to make it up to you. Here’s some flowers. And then we may do some other kind of discount or something. But yeah, it's about looking for what would make you happy.  Love it. Yeah. I had a client who was a construction company, and what they did was for every client that they had, that was one of their jobs is to figure out what they would really love having the new home. For example, one of the things that they did was one of the customers had the house in Hoboken, and they kinda loved the New York skyline to see from the yard, and then they moved down to Richmond. This came up in conversation—they mentioned this was something they would miss. And then what they did was they basically did a wall-to-wall poster. They took a picture of the exact skyline position, and they put a wall-to-wall poster on one of the rooms.  Oh, that’s brilliant. Oh, that’s fantastic.  Yeah.  I mean, construction and trades can easily do this. I've got a kitchen and bath remodeler as a client. Remodeling can be a disaster in somebody's house, so he knows that maybe on a day when there's not going to be a stove in the kitchen, he actually brings a gift card for a local restaurant so the family can go out to eat. Or if it's lunchtime and there are people in the house and they can't use the kitchen, he'll order DoorDash for his clients. Now, of course, all this is built into the pricing. But it’s the matter that you’re thinking about doing these things is what really counts.  Yeah. Wonderful. Wonderful. Alright, so if someone would like to learn more and connect with you—maybe they have a home service business, a retail business, or any other type of business—they could use your suggestions. I think any kind of business, even business-to-business, would work because, at the end of the day, it's mostly people, if not AI, that you're connecting with. So where should they go? How can they connect with you, and how can you help them?  Yeah, certainly. So I only do one social media, and that's LinkedIn. You can find me there. I'm the only Vance Morris Disney guy floating around out there. You mentioned the 52 Ways to Wow Your Customers. If that's something people are interested in, it's a free download at www.wow52ways.com .  wow52ways.com. Alright, so I’ll definitely download it. So, Vance, any parting words or wisdom for our listeners before we wrap up?  Well, you probably heard a couple of ideas on this podcast—at least I hope so. Maybe you read something today, maybe you heard something else. You're not going to move the needle in your business unless you actually do something. You're not going to profit unless you implement.Share on X You've got to take an idea, try it, and put it into play before you can move the needle in any direction. So my big message is find one thing and go and implement it.  Love it. This is so true. I mean, it's the definition of insanity—doing the same thing over and over again and expecting different results, right?  Right.  Well, listeners, if you enjoyed this discussion, stay tuned because every week we have a wonderful entrepreneur or thought leader coming and sharing the best ideas with you. And Vance, thank you for sharing your gold nuggets. And do reach out to Vance Morris on LinkedIn, or get his freebies on wow52ways.com, right? Yes.  That’s the website. I’m going to do that. So thank you Vance, for coming, and thank you for listening. Important Links: Vance's LinkedIn: Vance's  website:

How can physicians and their teams deliver exceptional patient experiences, even when things go wrong?In this episode of Succeed In Medicine Podcast, Dr. Bradley Block interviews Shep Hyken, as he shares practical strategies for elevating patient care, emphasizing that "amazing" service doesn't require grand gestures, it's about being slightly better than average, consistently. Drawing parallels from hospitality giants like the Ritz-Carlton, he explains how using patients' names, setting clear expectations, and leveraging technology like patient portals can reduce friction and build loyalty.The conversation dives into handling "moments of misery," such as late appointments or scheduling mishaps, with a five-step process: acknowledge the issue, apologize, discuss resolutions, own the problem, and act with urgency. Shep also stresses the importance of creating a patient-focused culture through leadership, training, and hiring for personality fit. He introduces concepts like "destination employment" to foster employee fulfillment and uniqueness, ensuring staff feel empowered to deliver compassionate care. Ultimately, Shep reinforces that patients compare healthcare experiences to top-tier service in any industry, so practices must prioritize convenience, empathy, and proactive communication to stand out.Three Actionable TakeawaysDefine "Amazing" as Consistent Excellence: Aim to be just 10% better than average every time—through friendly interactions, using patients' names, and meeting expectations reliably—to create loyalty without over-the-top efforts.Turn Complaints into Opportunities: Use a five-step process for moments of misery: acknowledge the issue, apologize, discuss fixes with options, own the resolution personally, and act urgently to rebuild trust.Build a Patient-Focused Culture: Start with leadership by defining a one-sentence vision for the experience, communicate it repeatedly, train staff ongoingly, role-model behaviors, defend the standards, and celebrate successes to empower your team.About the Show:Succeed In Medicine covers patient interactions, burnout, career growth, personal finance, and more. If you're tired of dull medical lectures, tune in for real-world lessons we should have learned in med school!About the Guest:Shep Hyken is a customer service and experience expert, award-winning keynote speaker, researcher, and New York Times and Wall Street Journal bestselling author. He has been quoted in hundreds of publications and is the author of eight books, including his most recent, "I'll Be Back: How to Get Customers to Come Back Again and Again." Shep works with companies and organizations that want to build loyal relationships with their customers and employees.LinkedIn: linkedin.com/in/shephykenWebsite: hyken.comAbout the Host:Dr. Bradley Block – Dr. Bradley Block is a board-certified otolaryngologist at ENT and Allergy Associates in Garden City, NY. He specializes in adult and pediatric ENT, with interests in sinusitis and obstructive sleep apnea. Dr. Block also hosts Succeed In Medicine podcast, focusing on personal and professional development for physiciansWant to be a guest?Email Brad at brad@physiciansguidetodoctoring.com  or visit www.physiciansguidetodoctoring.com to learn more!Socials:@physiciansguidetodoctoring on Facebook@physicianguidetodoctoring on YouTube@physiciansguide on Instagram and Twitter   This medical podcast is your physician mentor to fill the gaps in your medical education. We cover physician soft skills, charting, interpersonal skills, doctor finance, doctor mental health, medical decisions, physician parenting, physician executive skills, navigating your doctor career, and medical professional development. This is critical CME for physicians, but without the credits (yet). A proud founding member of the Doctor Podcast Network!Visit www.physiciansguidetodoctoring.com to connect, dive deeper, and keep the conversation going. Let's grow! Disclaimer:This podcast is for informational purposes only and is not a substitute for professional medical, financial, or legal advice. Always consult a qualified professional for personalized guidance. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

How to Run a Successful Family-Run Mobile Detailing Business & Get Customers Only on Facebook and No Website! In this inspiring discussion, Anthony Henderson of Better Than New Mobile Detailing in Louisville, KY, shares his unique, simplified approach to running a successful and profitable mobile detailing business—with his family by his side! Anthony is a rare example of an owner who has intentionally kept his business small and family-run to prioritize quality of life, including homeschooling his children, and he shares how his family is part of the detailing work. Key Takeaways for Detailers: Low Barrier to Entry: You can start a mobile detailing business with just $500 to $600 and a minivan. Facebook is Your Main Tool: Anthony gets consistent, daily work by running simple, targeted Facebook ads and manages all his bookings through Facebook Messenger, without needing a dedicated website or an email marketing list. He can book a customer in about a minute using a simple script. His first ads ran for just $5 a day and filled his calendar two weeks out with 3 or 4 appointments daily. Keep Your Eyes on Your Own Business: Anthony recommends focusing on what makes sense for your business and avoiding distraction by what other detailers are charging or doing, even blocking other detailers on his Facebook page to maintain focus. Keep Reviews On: He's one of the few detailers who keeps his Facebook reviews turned on, having over 500 reviews, which builds immediate trust with new customers. Marketing Tip: Anthony discusses using CapCut templates for creating quick, engaging before-and-after videos for organic content. Anthony proves that success isn't about scaling to an intimidating size with massive overhead and staff—it's about finding a simple, focused, and profitable system that works for you and your family. #MobileDetailingBusiness #FacebookMarketing #FamilyBusiness #EntrepreneurLife #SmallBusinessTips #CarDetailing #NoWebsiteNeeded #PricingStrategy #BetterThanNewMobileDetailing #WorkLifeBalance Calling All Detailers include Detailing Enthusiasts - DIY and Detail Professionals. Our goal is to help Detailers earn more money, by helping then Create more SUCCESS through Knowledge, Motivation and the 10X Mindset, Plus incorporate Common Sense and Sales & Marketing Strategies to their business plans. Be sure to use the best Detailing Supplies and Ceramic Coatings in the world. Pearl Nano. Grab your free Wholesale account at CallingAllDetailers.com Links to the websites are below. Watch my free, 16 chapter, online course all about how to 10X your detailing business: https://www.youtube.com/playlist?list=PLbQrc3JEe48FEqkR1hTNzhAMwDBS_6Y9Y Check out the Calling All Detailers Podcast (Business + Products + Community): https://open.spotify.com/show/2spT8MrFQPrl0rwpjo6cbN Join our Private Facebook group - a community of experienced detailers who use Pearl Nano products: https://www.facebook.com/groups/1071820092849444/ Sign up for your free wholesale account: https://callingalldetailers.com/pages/wholesale Launch your own brand of car care products: https://www.privatelabelcarcare.com/ or apply here: https://callingalldetailers.com/pages/private-labeling

Considering a pivot to an online business but not sure where to start? A listener wrote in with the same dilemma, and we're giving our best tips in this week's episode of the pod. We also discuss a listener who exited for multi-7 figures, a new offer we're working on for business owners, key learnings from Vercel's journey to a $9B valuation, and some community news from Dynamite Circle. LINKS Share your thoughts about the podcast (takes 2 mins) (https://getperspective.ai/interview/tmba-feedback) This week's sponsor: SPP.co “Your billing, onboarding & projects in one client portal” (https://spp.co/) Tweet about $9B Vercel (https://x.com/asmartbear/status/1986158736730419394?s=20) Amp It Up by Frank Slootman (https://www.amazon.com/Amp-Unlocking-Hypergrowth-Expectations-Intensity/dp/1119836115) Connect with 6-, 7- & 8-figure founders in Mexico City (https://dynamitecircle.com/) Hang out exclusively with 7+ figure founders and join us in NYC this December (https://dynamitecircle.com/dc-black) 22 FREE business resources for location-independent entrepreneurs (https://tropicalmba.com/resources) CHAPTERS (00:01:03) A Listener Who Exited for Multi 7 Figures (00:02:52) How Dan Had a Business Breakthrough in a Tuk-Tuk (00:07:24) DC Accelerator 2.0 Beta (00:11:45) Moving an In-Person Business Online: Listener Case Study (00:23:32) Sponsor Shout-Out: SPP.co (00:24:31) Simple Keys to a $9B Valuation in 5 Years CONNECT: Dan@tropicalmba.com Ian@tropicalmba.com Past guests on TMBA include Cal Newport, David Heinemeier Hannson, Seth Godin, Ricardo Semler, Noah Kagan, Rob Walling, Jay Clouse, Einar Vollset, Sam Dogan, Gino Wickam, James Clear, Jodie Cook, Mark Webster, Steph Smith, Taylor Pearson, Justin Tan, Matt Gartland, Ayman Al-Abdullah, Lucy Bella. PLAYLIST: Our Lifestyle Business Non-Negotiables (https://tropicalmba.com/episodes/lifestyle-business-non-negotiables) How 1 New Feature Can 10x Your Pricing + 4 More Insights From DCBKK (https://tropicalmba.com/episodes/1-new-feature-10x-pricing) Lucy Bella Simkins Built a YouTube Channel with 10,000,000 Subscribers (https://tropicalmba.com/episodes/lucy-youtube-channel)

How are you supposed to keep the lights on when just 1.74% of new pages break into Google's Top 10 within a year? Worse still, the few that do are...

Wow there's a tongue twister! But seriously it grows tiresome doesn't it? Watch as Dean introduces you to the 'ladder of commitment' to help service advisors navigate customer conversations effectively. Here we outline specific steps to gain customer authorisation and emphasise the significance of providing choices to customers to facilitate decision making. Dean shares valuable insights on how to turn customer hesitations into opportunities. Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/ Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.See omnystudio.com/listener for privacy information.

The news hit like a gulp of bitter cold brew: Seattle-based Starbucks announced last month the company would be closing hundreds of stores and laying off another 900 corporate employees. Tuesday, October 7th, it was reported that another 369 employees will be laid off here in Washington State in December due to store “closures.” This follows a restructuring plan laid out by CEO Brian Niccol. Here to walk us through the latest out of SBUX HQ is Heather Haddon. She covers restaurants for the Wall Street Journal, and has been following this story all year. GUEST: Heather Haddon RELATED LINKS: Starbucks’s Roller Coaster Week of Job Cuts and Store Closures Starbucks to Close Stores, Lay Off 900 More Corporate Employees Has Your Starbucks Barista Been Acting Especially Friendly Lately? Here’s Why. Message from Brian: An Important Update - About Starbucks Thank you to the supporters of KUOW, you help make this show possible! If you want to help out, go to kuow.org/donate/soundsidenotes Soundside is a production of KUOW in Seattle, a proud member of the NPR Network.See omnystudio.com/listener for privacy information.

Hey my friend,   Many executives dream of starting their own business — but the biggest challenge to self-employment isn't ideas or effort. It's knowing exactly who will pay for what you offer without wasting time trying a thousand different approaches. You need a simple, reliable framework that works. In this episode, Get Clear, Get Customers, Get Paid: How Busy Executives Can Create a Paying Offer in 15 Minutes, I share a step-by-step system to: Get clear on your ideal customer, their biggest pain points, and the exact solution they need Get your customer by understanding them and communicating your offer in a way they love Get paid—turn clarity and alignment into real revenue Build an amazingly profitable business first, and then, when the timing is right, you can leave corporate behind with confidence. If you love this idea and have been dreaming about more time freedom and more financial freedom as well as doing business while creating impact, join my free online workshop, “From Executive to Entrepreneur: Build Your Entrepreneur Game Plan”, where you'll get a practical framework to build a robust business while still working in your corporate role. You'll learn how to leverage your corporate skills as a unique advantage, safely test your business idea to minimize risk and maximize profit, and create a step-by-step plan to start earning revenue and transition confidently to entrepreneurship. This is not your average entrepreneur workshop - because you need someone who can help you with the real challenges you face as a senior executive with a high-demand job. You can register now for the completely free online workshop at https://www.moonshot-entrepreneur.com/event  Join the live online event and walk away with your personal roadmap to successful entrepreneurship and leaving corporate. I pray this blesses you. Cheers, Archana   Archana Jacob Christian Business Coach, Business Woman, Entrepreneur & Investor ****** Coaching Wanna work together!? Snag a private coaching session with Archana: www.moonshot-entrepreneur.com/coaching support@moonshot-entrepreneur.com     Check out the Website   www.moonshot-entrepreneur.com     Contact   support@moonshot-entrepreneur.com     Connect with Archana on Facebook   (Click join to be part of the Moonshot Entrepreneur Facebook Group Community)   www.facebook.com/groups/moonshotentrepreneur

What if Ai could instantly boost your top-line revenue, radically multiply your productivity, and help you land dream opportunities – like speaking at the United Nations?In this special episode, I'm sharing my full training from the "Success Summit" hosted by Michael Rozbruch. In just 75 minutes, you'll discover exactly how to get your time back, overcome overwhelm, and use Ai to find new customers, convert leads faster, and replace hours (even weeks) of work with simple Ai tools.You'll see how I prepared a UN-approved speech and bio in just four hours using Ai…How I landed a gig at NASA…And how you can replicate these results in your own business – no tech experience needed.This episode gives you a powerful blueprint for leveraging Ai to accelerate growth, streamline operations, and leave competitors behind.KEY INSIGHTS & TAKEAWAYS:The Four Quadrants of AiLearn how Ai upgrades your personal capabilities, your team, your brand, and most importantly – your revenue.Replace and Enhance Your Team with AiDiscover how I hired the perfect "unicorn" replacement in less than two weeks by leveraging Ai to create job descriptions, screen candidates, and onboard faster.Instant Institutional Knowledge (Never Lose Information Again)See how to effortlessly capture SOPs, meeting notes, and institutional wisdom with simple tools like Otter and NotebookLM, dramatically cutting onboarding time.The Multiple Genius StrategyLeverage multiple Ai tools simultaneously to instantly become an expert on any topic, get deep prospect insights, and fact-check in real time – without the effort.Rapid Revenue and High-Value OpportunitiesSee the Ai-driven sales strategy we use to close six-figure deals in single conversations and how Ai landed me prestigious speaking engagements at the UN and NASA.Monkey Pick Good Banana (No Expertise Needed)Understand how to use Ai even if you have zero tech skills – by simply selecting the best outputs from multiple Ai "geniuses."TIME STAMPS:[00:00:00] Introduction & The Big PromiseMy keynote from Michael Rozbruch's Tax Resolution Success Summit.[00:02:51] Get Customers & Replace Your Team with AiHow Ai solves your biggest fears: overwhelm, losing knowledge, and getting customers.[00:03:25] Ai at the United Nations (in 4 hours!)The story of how Ai helped me quickly prepare a speech and bio that landed me a speaking gig at the UN.[00:07:07] Creating Synthetic Videos with InVideoWatch how I used Ai to produce professional video content without a production team.[00:09:39] The Four Quadrants of Ai ExplainedWhy Ai frameworks create freedom and how to implement them immediately.[00:18:04] Ai Superpowers & Instant ProductivityMy #1 Ai tip for multiplying your daily productivity (using your smartphone!).[00:24:13] The MAC Method & Never Losing KnowledgeHow to mentor yourself, automate tasks, and critique using Ai.[00:31:00] Hiring Unicorns with AiThe exact strategy I used to find the perfect Chief of Staff replacement in less than two weeks.[00:34:08] Fixing Email OverloadHow Fixer AI saves me two hours daily by automating email responses.[00:39:07] The Multiple Genius StrategyHow having multiple Ai experts working simultaneously transforms your business.[00:44:48] Instantly Discover High-Value Tools & OpportunitiesAi-powered prospect research and revenue opportunities.[00:56:06] NotebookLM: Capture & Leverage Institutional KnowledgeNever lose vital information or SOPs again with simple Ai-driven tools.[01:02:16] Using Ai to Find Ideal CustomersQuickly build hyper-targeted lists and gain deep insights to close bigger deals.If you're serious about multiplying your revenue, simplifying your operations, and growing faster – this episode is your ultimate Ai roadmap.PS – Here's how I can help: Join me for 2 days at Genius Network Headquarters, this Oct. 28-29, for the Ai Accelerator Live Event – register here: www.AiAccelerator.com/Live Want to discover your next big opportunity? Meet me for a Cup of Coffee at my Digital Cafe (this is where we can meet): www.MikeKoenigs.com/1kCoffeeCAReady to reinvent yourself, your business, and your brand, and experiencing a massive personal and professional breakthrough? Watch this.

In this episode of the Savvy Dentist Podcast, Jesse Green sits down with Shep Hyken, a world-renowned expert on customer experience and service. Shep is an award-winning keynote speaker, researcher, and New York Times and Wall Street Journal bestselling author of eight books, including I'll Be Back: How to Get Customers to Come Back Again and Again. Shep has worked with some of the world's most iconic brands - from Disney to Lexus to the Four Seasons - helping them create exceptional experiences that build loyalty.In this conversation, Shep unpacks the difference between customer satisfaction and loyalty, the role of technology in modern experiences, and how dental practices can borrow strategies from other industries to keep patients coming back again and again. In this episode:[01:13] Why great customer experiences are still so rare and what businesses get wrong[05:08] A dental example of how digitisation can improve patient experience[06:57] Why so many people avoid calling customer support - and what that means for your practice[10:45] Retention vs loyalty: what really makes patients come back[13:27] Why satisfaction isn't enough and how to create an emotional connection with patients[15:37] The power of small human touches that create lasting loyalty[19:12] Why every team member is an ambassador for the customer experience[24:03] The role of technology, AI, and chatbots in creating seamless patient experiences[34:28] Shep's favourite customer experiences and what every dental practice can learn from them. Links and Resources:Shep Hyken WebsiteShep Hyken on LinkedInShep TV on YouTubeShep Hyken on FacebookJoin the free Savvy Dentist Facebook GroupFollow Dr Jesse Green on LinkedInVisit Savvy Dentist websiteMentioned in this episode:Mid Roll Ad PM Masterclass 2025Click on the link below to find out more about the Practice Manager Masterclass here. PM-Masterclass Sept 25

Episode 176: Get our no-fluff training on how to build a profitable online business: https://app.digitaltrailblazer.com/register-launch-scale Many online business owners are stuck in the expensive cycle of constantly chasing new customers while struggling with high refund rates, chargebacks, and one-time buyers who never purchase again. This approach is not only the most costly way to grow, but it also creates unsustainable businesses dependent on unpredictable traffic sources.In this episode, Kaci Brown teaches us how to build genuine trust that transforms one-time buyers into loyal brand evangelists. She shares practical strategies for creating feedback loops, implementing proper onboarding systems, and leveraging AI to provide ongoing customer support that keeps clients engaged and spending more over time.About Kaci Brown: Kaci is a mom of 4, business coach, entrepreneur, an eternal free-spirited optimist, and host of the Amplify My Impact podcast. Her passion is simple: helping purpose-driven leaders like you cut through the noise, stop overthinking, and build businesses that align with their values and goals.For years, Kaci has worked with entrepreneurs who felt stuck—trapped in their own heads or overwhelmed by everything on their to-do list and ever-expanding vision, and here's what she's learned: the secret to real progress isn't about doing more—it's about unapologetic soul-alignment; getting clear, staying focused, and showing up consistently.Connect with Kaci:https://amplifymyimpact.com/ https://www.facebook.com/AmplifyMyImact https://www.facebook.com/KaciBrownHQ/ https://www.instagram.com/kacibrownhq/ https://www.youtube.com/@kacibrown3217Want to SCALE your online business bigger and faster without the endless hustle of networking, referrals, and pumping out content that nobody sees?Grab our Ultimate Ad Script for Coaches, Agencies, and Course Creators.Learn the exact 5-step script we teach our clients that allows them to generate targeted, high-quality leads at ultra-low cost, so you can land paying customers and clients without breaking the bank on ad spend. Grab the Ultimate Ad Script right HERE - https://join.digitaltrailblazer.com/ultimate-ad-script✅ Connect With Us:Website - https://DigitalTrailblazer.comFacebook - https://www.facebook.com/digitaltrailblazerTikTok: https://www.tiktok.com/@digitaltrailblazerTwitter: https://twitter.com/DgtlTrailblazerInstagram: https://www.instagram.com/DigitalTrailblazer

Think social media isn't for plumbers? Think again! In this episode of Potty Talk, Richard Behney shows you how to use Facebook and Instagram to attract more customers, build trust, and grow your plumbing business. Richard breaks down simple, actionable strategies that actually work. Whether you're new to social media or want to take your efforts to the next level, this episode will help you turn likes and follows into real paying customers. Don't miss this guide to social media success for plumbers!

In this episode of The Off the Clock Show, we tackle the most important question detailers should be asking in 2025: What's your plan to get customers?We dive into the story of a talented paint correction specialist who moved to Florida ready to dominate—but forgot one major thing: how to get people in the door. Too many detailers believe that skill alone will bring clients. But in today's world, marketing, visibility, and outreach matter just as much as the results you deliver.Marshall and Shawn break down the cold, hard truth:Why “build it and they will come” is a mythHow the best artists often starve while average ones market wellThe minimum marketing moves every detailer needs to plan in 2025And how to avoid becoming the “best-kept secret” in your cityIf your 2025 strategy doesn't include client acquisition, you don't have a business—you have a hobby. This episode is your wake-up call.

Most entrepreneurs and service providers struggle to get referrals — not because they're bad at what they do, but because they're unknowingly creating friction in the process.In this episode, Dan Lok breaks down the 3 biggest hidden referral barriers that keep your best clients from sending you business… even when they want to. From misunderstanding relational capital to expecting clients to become your unpaid sales team, Dan exposes the flawed thinking that sabotages your growth.More importantly, you'll learn a simple, high-leverage strategy to flip the script — one that removes pressure from your clients and makes referring you feel natural, effortless, and even rewarding.If you want to grow fast without chasing, begging, or cold pitching… this is the mindset shift you've been missing.

In today's episode, I'm sharing actionable tips to help you build long-term customer relationships and make selling your flipped pieces easier and more profitable. From creating a memorable experience to staying engaged after the sale, these strategies are designed to help you turn one-time buyers into loyal fans. What You'll Learn: The importance of delivering consistent quality How to personalize the buying experience for lasting impact Ways to stay connected with past customers through social media and follow-ups Simple methods to encourage referrals and repeat purchases If you're ready to make your flipping business more sustainable, tune in and start turning your customers into repeat buyers. _________________________________________________________________ Do you love decorating your home but have a small budget? My Creative Days shares creative ways to upcycle, repurpose, and DIY your way to a beautiful home on a budget. New video content is released every Wednesday and Friday, and shorts are delivered every day. Hit the SUBSCRIBE button and click the bell to be notified when new videos are launched! Thank you for sharing my channel with your family and friends. _________________________________________________________________ New to My Creative Days? Learn more about MCD here: https://www.mycreativedays.com/ Listen to the podcast: https://learn.mycreativedays.com/podcasts/my-creative-days Pin with me: https://www.pinterest.com/mycre8tivedays/ Join me on Instagram: https://www.instagram.com/mycreativedays/ Join me on FB: https://www.facebook.com/mycreative.days Grab MY FREE Guide - Thrifting For Your Home: https://learn.mycreativedays.com/newsletter Grab MY FREE E-Book: The Struggles of Furniture Flippers and How to Overcome Them: https://learn.mycreativedays.com/furniture-flipping-newsletter Want to learn how to flip furniture successfully and for profit? I created The Furniture Flipping Academy for you! Learn more here: https://learn.mycreativedays.com/academy Find more creative content to inspire you here: https://learn.mycreativedays.com/links ______________________________________________________________ Disclosure Statement: These links contain affiliate links. I will receive a commission for items purchased through these links at no extra cost. I appreciate your support. Please read all labels and follow all manufacturer safety recommendations when working with paints, stains, and other equipment, and wear and use appropriate personal protection equipment. Viewers should attempt these projects at their own risk. ____________________________________________________

Learn seven powerful psychological triggers that can help you build a loyal customer base and make your business irresistible. In this video, I reveal strategies used by top brands to create addictive customer experiences.

Dr Boyce speaks with Marlo Lacen, an expert in SEO

Discover all of the podcasts in our network, search for specific episodes, get the Optimal Living Daily workbook, and learn more at: OLDPodcast.com. Episode 1589: Steve Chou explores how the psychology of commitment can influence customer behavior and boost sales. By leveraging principles like the foot-in-the-door technique and consistency bias, businesses can encourage repeat purchases and stronger brand loyalty. Understanding these strategies helps create long-term customer engagement and increased revenue. Read along with the original article(s) here: https://mywifequitherjob.com/the-psychology-of-commitment-and-getting-customers-to-spend-more/ Quotes to ponder: "The more time or money someone invests in something, the more committed they become to seeing it through." "Once a customer makes a small purchase, they are more likely to make a larger purchase later due to the need for consistency." "People tend to justify their past decisions, which makes them more likely to stick with a brand they've already invested in." Learn more about your ad choices. Visit megaphone.fm/adchoices

Discover all of the podcasts in our network, search for specific episodes, get the Optimal Living Daily workbook, and learn more at: OLDPodcast.com. Episode 1589: Steve Chou explores how the psychology of commitment can influence customer behavior and boost sales. By leveraging principles like the foot-in-the-door technique and consistency bias, businesses can encourage repeat purchases and stronger brand loyalty. Understanding these strategies helps create long-term customer engagement and increased revenue. Read along with the original article(s) here: https://mywifequitherjob.com/the-psychology-of-commitment-and-getting-customers-to-spend-more/ Quotes to ponder: "The more time or money someone invests in something, the more committed they become to seeing it through." "Once a customer makes a small purchase, they are more likely to make a larger purchase later due to the need for consistency." "People tend to justify their past decisions, which makes them more likely to stick with a brand they've already invested in." Learn more about your ad choices. Visit megaphone.fm/adchoices

Discover all of the podcasts in our network, search for specific episodes, get the Optimal Living Daily workbook, and learn more at: OLDPodcast.com. Episode 1589: Steve Chou explores how the psychology of commitment can influence customer behavior and boost sales. By leveraging principles like the foot-in-the-door technique and consistency bias, businesses can encourage repeat purchases and stronger brand loyalty. Understanding these strategies helps create long-term customer engagement and increased revenue. Read along with the original article(s) here: https://mywifequitherjob.com/the-psychology-of-commitment-and-getting-customers-to-spend-more/ Quotes to ponder: "The more time or money someone invests in something, the more committed they become to seeing it through." "Once a customer makes a small purchase, they are more likely to make a larger purchase later due to the need for consistency." "People tend to justify their past decisions, which makes them more likely to stick with a brand they've already invested in." Learn more about your ad choices. Visit megaphone.fm/adchoices

Discover all of the podcasts in our network, search for specific episodes, get the Optimal Living Daily workbook, and learn more at: OLDPodcast.com. Episode 1589: Steve Chou explores how the psychology of commitment can influence customer behavior and boost sales. By leveraging principles like the foot-in-the-door technique and consistency bias, businesses can encourage repeat purchases and stronger brand loyalty. Understanding these strategies helps create long-term customer engagement and increased revenue. Read along with the original article(s) here: https://mywifequitherjob.com/the-psychology-of-commitment-and-getting-customers-to-spend-more/ Quotes to ponder: "The more time or money someone invests in something, the more committed they become to seeing it through." "Once a customer makes a small purchase, they are more likely to make a larger purchase later due to the need for consistency." "People tend to justify their past decisions, which makes them more likely to stick with a brand they've already invested in." Learn more about your ad choices. Visit megaphone.fm/adchoices

Welcome to the award winning Conscious Millionaire Show. World's #1 Conscious podcast on conscious business and high performance. Want to breakout to scale your sales and profits while making a positive impact? This is the podcast for you. Host, JV Crum III, guides you to perform at radically new levels while achieve what you once thought was impossible.  https://consciousmillionaire.com/ Now in our 11th Season with 100 Million Listeners in 190 countries. Inc Magazine "Top 13 Business Podcasts" Join Host, JV Crum III, JD, MBA, MS Psychology, serial entrepreneur, successful exits, 34x #1 best-selling author, speaker, coach, for his interview and solo podcasts. Want to accelerate your business profits and impact?  Subscribe in iTunes Please help spread the word. Subscribing and leaving a review helps others find our podcast. Thanks so much!

Welcome to the award winning Conscious Millionaire Show. World's #1 Conscious podcast on conscious business and high performance. Want to breakout to scale your sales and profits while making a positive impact? This is the podcast for you. Host, JV Crum III, guides you to perform at radically new levels while achieve what you once thought was impossible.  https://consciousmillionaire.com/ Now in our 11th Season with 100 Million Listeners in 190 countries. Inc Magazine "Top 13 Business Podcasts" Join Host, JV Crum III, JD, MBA, MS Psychology, serial entrepreneur, successful exits, 34x #1 best-selling author, speaker, coach, for his interview and solo podcasts. Want to accelerate your business profits and impact?  Subscribe in iTunes Please help spread the word. Subscribing and leaving a review helps others find our podcast. Thanks so much!

Welcome to The Game w/ Alex Hormozi, hosted by entrepreneur, founder, investor, author, public speaker, and content creator Alex Hormozi. On this podcast you'll hear how to get more customers, make more profit per customer, how to keep them longer, and the many failures and lessons Alex has learned and will learn on his path from $100M to $1B in net worth.Wanna scale your business? Click here.Follow Alex Hormozi's Socials:LinkedIn | Instagram | Facebook | YouTube | Twitter | Acquisition

AI is revolutionizing personalization, but are you using it effectively? David Edelman, author of "Personalized: Customer Strategy in the Age of AI," reveals how to leverage AI for genuine customer connection, not just intrusive marketing.In CXOTalk episode 857, Edelman, a senior advisor at Boston Consulting Group (BCG) and Harvard Business School professor, shares practical strategies for building a customer-centric organization and maximizing customer lifetime value. Discover the five promises of personalization and how to overcome common challenges like data silos. Learn how CMOs can lead the charge in AI-driven personalization, becoming strategic growth drivers.Watch now for actionable insights and real-world examples to transform your customer relationships in the age of AI.#AI #Personalization #CustomerExperience #CX #Marketing #DigitalTransformation #cxotalk

Welcome to the Conscious Millionaire Show. World's #1 Conscious Business Podcast for Entrepreneurs, Founders and CEO's who want to unlock their potential to grow profits and increase impact..  Discover how to use your mind's potential and consciousness to maximize business growth... https://consciousmillionaire.com/ Now in our 11th Season with 100 Million Listeners in 190 countries. Inc Magazine "Top 13 Business Podcasts" Join Host, JV Crum III, JD, MBA, MS Psychology, serial entrepreneur, successful exits, 34x #1 best-selling author, speaker, coach, for his interview and solo podcasts. Want to accelerate and scale your business?  Subscribe in iTunes Please help spread the word. Subscribing and leaving a review helps others find our podcast. Thanks so much!

Welcome to the Conscious Millionaire Show. World's #1 Conscious Business Podcast for Entrepreneurs, Founders and CEO's who want to unlock their potential to grow profits and increase impact..  Discover how to use your mind's potential and consciousness to maximize business growth... https://consciousmillionaire.com/ Now in our 11th Season with 100 Million Listeners in 190 countries. Inc Magazine "Top 13 Business Podcasts" Join Host, JV Crum III, JD, MBA, MS Psychology, serial entrepreneur, successful exits, 34x #1 best-selling author, speaker, coach, for his interview and solo podcasts. Want to accelerate and scale your business?  Subscribe in iTunes Please help spread the word. Subscribing and leaving a review helps others find our podcast. Thanks so much!

The biggest question I hear small business owners ask: "How can I get more customers & clients?" Well, today, I'm sharing with you 3 ways - and you get to pick your favorite! READ MORE HERE and learn about the MOVVE METHOD I discussed.

On this episode, we ask big questions about how customer loyalty is formed — and how AI can be leveraged to build stronger connections with customers.According to TechSee, a visual customer experience solutions provider and technology partner of TELUS International, more than one in three consumers in the United States don't consider themselves to be loyal to brands and would switch if it proved beneficial to them. It is here where brands have an opportunity to capitalize on the growing demand for personalization, speed and convenience.By exploring the emotional aspects that shape consumer behavior, our expert guests provide actionable strategies for the use of AI to foster true customer loyalty..Listen for the informative insights of customer experience keynote speakers and experts Shep Hyken, author of I'll Be Back: How to Get Customers to Come Back Again and Again and host of the Amazing Business Radio podcast; and Colin Shaw, author of The Intuitive Customer: 7 Imperatives For Moving Your Customer Experience to the Next Level and co-host of The Intuitive Customer podcast.Visit our website to learn more about TELUS International.

Welcome to the Conscious Millionaire Show. World's #1 Podcast for Conscious Entrepreneurs, Founders and Executives who want to increase profits, build wealth, and make a positive impact on their clients and our world. Get our Performance Formula to accelerate your growth. Click on the link below... https://consciousmillionaire.com/ Now in our 10th Season with 100 Million Listeners in 190 countries. Inc Magazine "Top 13 Business Podcasts" Join Host, JV Crum III, JD, MBA, MS Psychology, serial entrepreneur, successful exits, 34x #1 best-selling author, speaker, coach, for his interview and solo podcasts. Want to accelerate and scale your business?  Subscribe in iTunes Please help spread the word. Subscribing and leaving a review helps others find our podcast. Thanks so much!

Welcome to the Conscious Millionaire Show. World's #1 Podcast for Conscious Entrepreneurs, Founders and Executives who want to increase profits, build wealth, and make a positive impact on their clients and our world. Get our Performance Formula to accelerate your growth. Click on the link below... https://consciousmillionaire.com/ Now in our 10th Season with 100 Million Listeners in 190 countries. Inc Magazine "Top 13 Business Podcasts" Join Host, JV Crum III, JD, MBA, MS Psychology, serial entrepreneur, successful exits, 34x #1 best-selling author, speaker, coach, for his interview and solo podcasts. Want to accelerate and scale your business?  Subscribe in iTunes Please help spread the word. Subscribing and leaving a review helps others find our podcast. Thanks so much!

For the last few weeks, I've talked about the looming recession and how you don't have to participate in it. Last week, and the week before, I gave you some tips about how cold calling doesn't work -- especially in a recession. And we talked about a few simple ways that you can generate more customers in a recession.In fact, a couple of weeks ago, I mentioned an earlier episode called How to Get Customers from Business Networking Events. So, I figured this would be a great time to recover some of those great tips.This week, I'll give you tips on HOW to network. I'll show you how to become a sphere of influence and generate referrals.Then, next week, we'll cover WHERE to network. I'll help you determine where your customers gather so when you network, you'll be networking with the right people.

In this podcast episode, we talk about why online reputation management is a crucial aspect of building and maintaining a successful ecommerce business. We share how to become the most trusted brand in your space. Our featured guests on the show are Scott Brandley, Founder & CEO, and DJ Sprague, Chief Marketing Officer of ShopperApproved.com.Get your FREE copy of the Reputation King book (a $39.95 value) at https://reputationking.com/coffeebreakTopics discussed in this episode: Online reputation is crucial for building trust in ecommerce.Reviews should be collected, distributed, and displayed prominently.Verified review platforms are more reliable than open platforms.Video reviews are valuable and can be incentivized.Respond thoughtfully to negative reviews; 4.1-4.7 average rating is ideal.Track overall rating, review recency, and total review volume.Start collecting verified reviews immediately, especially for new businesses.Shopper Approved provides comprehensive onboarding and support."Reputation King" book is a guide for ecommerce reputation management.Reputation impacts SEO, advertising, conversion rates, and customer trust.Links & ResourcesWebsite: https://www.shopperapproved.com/Landing:  https://reputationking.com/coffeebreakLinkedIn: https://www.linkedin.com/in/duanesprague/Facebook: https://www.facebook.com/duane.sprague.902Get access to more free resources by visiting the podcast episode page att.ly/xNi_0Subscribe & Listen Everywhere:Listen On: ​ecommercecoffeebreak.com | Apple Podcasts | Spotify | YouTube | PoduramaHow did you like this episode? Send us a Text Message.Founder's Sidekick Program - Discover the private business support solution for entrepreneurs to start or grow an online business. Visit ecommercecoffeebreak.com/start to get started.Sign up for our free newsletter and become a smarter Shopify merchant. We scour and curate content from 50+ news sources, saving you hours of research and helping you stay on top of your ecommerce game with the latest news, insights, and trends.Ideal for online sellers, merchants, marketers, and DTC brands on Shopify who want to stay informed but are short on time. Join free. Every Thursday in your inbox. 100% free. Sign up at https://newsletter.ecommercecoffeebreak.com

Welcome to another episode of The Tearsheet Podcast, where we explore financial services together with an eye on technology, innovation, emerging models, and changing expectations. I'm Tearsheet's editor in chief, Zack Miller Banks and other FIs continue to look for higher engagement with their customers. Logging into an account and refreshing a balance doesn't create relationships. So, what's an FI to do to drive real engagement. Michigan State University Federal Credit Union has rolled out a loyalty program that delivers gift cards directly to customers inside their accounts by merchants trying to acquire new customers. The program uses customer data to target offers that matter. And this is just the beginning as banks and credit unions find ways to extend their value proposition, building and strengthening relationships with their customers. I'm joined by Ben Maxim, Chief Innovation Officer at Michigan State University Federal Credit Union, and Brendan Grove, CTO of PrizeOut, who are to share their insights on how financial institutions are looking to provide more value to their customers, extended beyond that tried and true toaster. We'll discuss the power of partnerships between credit unions and fintech companies, and explore topics like the evolution of loyalty solutions, the challenges of integrating new technologies into existing credit union infrastructures, and the exciting possibilities for enhancing member engagement through personalized data-driven experiences. So, whether you're a bank or credit union product person, a fintech aficionado, or just curious about the future of banking, you're in for a treat. Let's get started!

Welcome to the Conscious Millionaire Show. The #1 Conscious Entrepreneur podcast in the world! Our focus is conscious entrepreneurs who want to awaken to perform at your highest level... maximize Your Sales, Profits, and Impact on Humanity! Want to accelerate 2x to 3x in the next 12 months? I created this video for you. Watch it now! "The 3 Keys to Accelerating 6 & 7-Figure Business" Now in our 10th Season with 100 Million Listeners in 190 countries. Inc Magazine "Top 13 Business Podcasts" Join Host, JV Crum III, JD, MBA, MS Psychology, serial entrepreneur, successful exits, 34x #1 best-selling author, speaker, coach, for his interview and solo podcasts. Want to accelerate and scale your business?  Subscribe in iTunes Please help spread the word. Subscribing and leaving a review helps others find our podcast. Thanks so much!

Welcome to the Conscious Millionaire Show. The #1 Conscious Entrepreneur podcast in the world! Our focus is conscious entrepreneurs who want to awaken to perform at your highest level... maximize Your Sales, Profits, and Impact on Humanity! Want to accelerate 2x to 3x in the next 12 months? I created this video for you. Watch it now! "The 3 Keys to Accelerating 6 & 7-Figure Business" Now in our 10th Season with 100 Million Listeners in 190 countries. Inc Magazine "Top 13 Business Podcasts" Join Host, JV Crum III, JD, MBA, MS Psychology, serial entrepreneur, successful exits, 34x #1 best-selling author, speaker, coach, for his interview and solo podcasts. Want to accelerate and scale your business?  Subscribe in iTunes Please help spread the word. Subscribing and leaving a review helps others find our podcast. Thanks so much!

to watch this episode, subscribe to my YouTube channel: optYOUmize podcast Youtubewant more traffic, leads, and sales from your website without any extra promotion? meet PROHMOSSummaryIn this episode of Optimize, hosted by Brett Ingram, listeners are introduced to 12 strategic methods aimed at encouraging existing customers to spend more, thereby boosting business revenue and profits. Key strategies include offering bundle deals, cross-selling, upselling, providing volume discounts, introducing loyalty programs, setting limited-time offers, personalizing recommendations, promoting add-ons and accessories, offering free shipping thresholds, making post-purchase recommendations, creating special promotions for high-spending customers, and fostering a sense of exclusivity. Ingram emphasizes that focusing on current customers is not only more cost-effective but also easier than acquiring new ones, as they have already shown trust in the business by making an initial purchase. The episode highlights the importance of offering extra value to customers, making them feel valued and special, all while encouraging them to purchase more.TakeawaysFocus on existing customers to increase sales and revenue.Implement tactics such as bundle offers, cross-selling, and upselling to encourage customers to spend more.Offer volume discounts, loyalty programs, and limited time offers to create a sense of urgency and incentivize additional purchases.Use personalized recommendations and add-ons/accessories to enhance the customer experience and increase sales.Consider implementing free shipping thresholds and post-purchase recommendations to encourage customers to spend more.Reward high spending customers with special promotions and create a sense of exclusivity with limited edition products.Chapters00:00 Introduction to Increasing Customer Spending00:28 The Importance of Focusing on Existing Customers02:49 Tactics to Encourage Customers to Spend More02:52 Bundle Offers: A Classic Strategy04:43 Cross-Selling: Complementing the Main Purchase06:39 Upselling: Premium Options for More Value08:24 Volume Discounts and Loyalty Programs12:29 Creating Urgency with Limited Time Offers13:38 Personalized Recommendations and Add-Ons18:13 Innovative Strategies: Free Shipping Thresholds and Post-Purchase Upsells20:34 Exclusive Promotions and the Power of Exclusivity21:53 Conclusion and Call to Action#customer #bundle #crosssell #upsell #discount #sale #limitedtimeoffers $recommendation #freeshipping #postpurchased #promotion #customerservice #customer #customerinteraction #trafficmethod #businesslessons #entrepreneur #worklifebalance #successhabits #digitalbusiness #personaldevelopment #successhacks #businesslessons #lifelessons #success #entrepreneurslife #entrepreneurialmindset #entrepreneurtips #entrepreneurmind #entrepreneurmotivation #optyoumize #brettingram #digitalmarketing #onlinemarketing #digitalmarketer #entrepreneurpodcast optyoumize.com optyoumize

Listen to this episode if you wish your customers would post more organic content about your products on their social media. UGC is User Generated Content -- meaning, your customers posting content of your products, organically. This is a great way to naturally grow your following & get the word out about your brand.  In today's community submitted episode topic -- we are breaking down how to make exactly this happen for you!   “How to Get Customers To Post UGC” // COACHING SESSION

Main Takeaways:Facebook and Instagram ads are a favorite traffic source for book funnels.Understanding the psychology of different audiences on various platforms is crucial for successful advertising.Book funnels allow you to acquire customers from ads at a break-even or better point, resulting in free buyers and leads.Building a real business requires focusing on quality leads and long-term gains.Adding upsells and order bumps can increase the average order value in book funnels.Books can be used as lead magnets to attract and engage potential customers.AI can be used to automate and enhance the lead qualification process in book funnels.Book funnels can be effective in e-commerce by offering information upfront and upselling products.Book funnels can be applied to various industries to acquire and engage customers.Listeners are encouraged to check out Hernan's digital marketing agency and Neil's book funnel. [00:00 - 05:27] Introduction to Book Funnels[05:28 - 10:55] Deep Dive into Book Funnels and Advertising Strategies[10:56 - 16:46] Application of Book Funnels in E-commerce and AI Integration[16:47 - 19:03] Future Trends and Closing Thoughts Direct Quotes: "If you have one funnel or one offer... you don't have a business. You have a funnel, you have an offer." - Hernan Vazquez "The difference between getting a lead and getting a buyer, it's enormous." - Hernan Vazquez  Let's get connected! You can find me on LinkedIn, Instagram, Facebook & YouTube. Head to Voltage Digital Marketing to boost your brand and sales exposure! CLICK HERE to learn The 5 Big "Shifts" That Allowed Just ONE Private Label Brand to Sell 474,738 Physical Products Since 2012! 

Are you a small business owner learning how to use Instagram to get customers or clients to your business?  Well, hold onto your smartphones because today, we're putting the spotlight on the time-wasting pitfalls that many entrepreneurs stumble into on Instagram.  Get ready as we delve deep into seven Instagram mistakes that might just be hindering your growth and, more importantly, your ability to attract customers.But we are not here to just point fingers. We are here to give you actionable tips so you can learn, improve and see your Instagram efforts pay off! In this episode we'll cover: The seven most common Instagram mistakes that often trap new business ownersHow to spot the subtle signs of 'desperate energy' in your Instagram strategy and understand its impact on your resultsWhy sending your audience to your bio link might be costing you potential customers and what to do insteadThe importance of nurturing authentic relationships and trust within your Instagram strategyIf you loved this episode, you will also love:E18: How to stay consistent with social media for your small business - LISTEN NOWTools mentioned in this episode:Want more help growing your business on Instagram? Join Instagram for Small Business Academy HERETry my Instagram automation tool ManyChat (affiliate link): TRY FOR FREE HEREJoin the waitlist for Social Media Planning Masterclass - JOIN HEREResources:Branding checklist for your small business - FREE GUIDEInstagram profile makeover for your small business - FREE GUIDELet's connect:Follow me on Instagram: @‌smallbizbabescommunityJoin our podcast-exclusive private Facebook groupVisit my website: https://michaelafong.com/smallbizbabescommunitylinksDon't forget to subscribe so you never miss an episode.Some of the links in resources are affiliate links, which means I may earn a small commission if you purchase through the link I shared (at no additional cost to you). This helps me to continue creating this podcast and share more valuable resources with you.

Your images are everything – they can make or break your creative business, especially if you're working in the world of interiors. If you're struggling to attract your dream customers or clients, you need to start here. Come listen to five simple yet effective strategies to elevate your interiors and images to create more compelling content. Join my FREE workshop 'The Confident Stylist' to learn how you can take your interiors and creative dreams to the next level with clarity & confidence! Register now at https://www.nataliewalton.com/confident Podcast shownotes: https://www.nataliewalton.com/podcast/169 Connect on Instagram: https://www.instagram.com/nataliewalton Connect on Facebook: https://www.facebook.com/thenataliewalton

Today, we're going to talk about the extremely powerful copywriting technique called The Reason Why Technique. This is, of course, part of my series starting at episode 836 on copywriting techniques. Each episode is fairly short, but if you put these things into action, you are going to sell way more than you're selling now. So it's copywriting901.com. Screw The Commute Podcast Show Notes Episode 851 How To Automate Your Business - https://screwthecommute.com/automatefree/ Internet Marketing Training Center - https://imtcva.org/ Higher Education Webinar – https://screwthecommute.com/webinars See Tom's Stuff – https://linktr.ee/antionandassociates 00:23 Tom's introduction to The Reason Why Technique 01:53 People love sales but do it right 04:35 The Reason Why 08:40 Exceptions to The Reason Why Entrepreneurial Resources Mentioned in This Podcast Higher Education Webinar - https://screwthecommute.com/webinars Screw The Commute - https://screwthecommute.com/ Screw The Commute Podcast App - https://screwthecommute.com/app/ College Ripoff Quiz - https://imtcva.org/quiz Know a young person for our Youth Episode Series? Send an email to Tom! - orders@antion.com Have a Roku box? Find Tom's Public Speaking Channel there! - https://channelstore.roku.com/details/267358/the-public-speaking-channel How To Automate Your Business - https://screwthecommute.com/automatefree/ Internet Marketing Retreat and Joint Venture Program - https://greatinternetmarketingtraining.com/ KickStartCart - http://www.kickstartcart.com/ Copywriting901 - https://copywriting901.com/ Become a Great Podcast Guest - https://screwthecommute.com/greatpodcastguest Training - https://screwthecommute.com/training Disabilities Page - https://imtcva.org/disabilities/ Tom's Patreon Page - https://screwthecommute.com/patreon/ Tom on TikTok - https://tiktok.com/@digitalmultimillionaire/ Email Tom: Tom@ScrewTheCommute.com Internet Marketing Training Center - https://imtcva.org/ Related Episodes Bonus Testimonials - https://screwthecommute.com/836/ Teasers - https://screwthecommute.com/837/ Cost Comparisons - https://screwthecommute.com/838/ FAQ - https://screwthecommute.com/839/ Scare Tactics - https://screwthecommute.com/840/ Tracking Links - https://screwthecommute.com/841/ Parallel Tracks - https://screwthecommute.com/842/ Stories and Case Studies - https://screwthecommute.com/843/ Top Ten Lists - https://screwthecommute.com/844/ Who Is This For - https://screwthecommute.com/845/ Guarantees - https://screwthecommute.com/846/ Urgency and Scarcity - https://screwthecommute.com/847/ Features and Benefits - https://screwthecommute.com/848/ Brian Richey - https://screwthecommute.com/849/ Testimonials - https://screwthecommute.com/850/ More Entrepreneurial Resources for Home Based Business, Lifestyle Business, Passive Income, Professional Speaking and Online Business I discovered a great new headline / subject line / subheading generator that will actually analyze which headlines and subject lines are best for your market. I negotiated a deal with the developer of this revolutionary and inexpensive software. Oh, and it's good on Mac and PC. Go here: http://jvz1.com/c/41743/183906 The Wordpress Ecourse. Learn how to Make World Class Websites for $20 or less. https://screwthecommute.com/wordpressecourse/ Join our Private Facebook Group! One week trial for only a buck and then $37 a month, or save a ton with one payment of $297 for a year. Click the image to see all the details and sign up or go to https://www.greatinternetmarketing.com/screwthecommute/ After you sign up, check your email for instructions on getting in the group.

Best FREE Way To Get Customers For Your Business.