Podcasts about Shep

On the morning of Tuesday November 26th, 1963 all regularly scheduled TV and radio programming resumed in the U.S. President Johnson issued NSAM 273, a modification of the American policy in Vietnam. Included in President Kennedy's original memo, was Johnson adding the word “win” to the U.S. objective. At the same time, The American satellite Explorer 18 was launched to study the magnetic field around the Moon. Jack Ruby was indicted for the murder of Lee Harvey Oswald. He was found guilty on March 14th, 1964. Although a court demanded a retrial in 1966, Ruby died of lung cancer on January 3rd, 1967. The Federal Reserve Bank began the removal of silver certificates from circulation, starting with the discontinuation of one dollar notes. Big Butte School, in Butte, Montana, became the first of almost one-thousand schools to be renamed in honor of President Kennedy. And on Wednesday November 27th, Lyndon Johnson gave his first speech as President of the United States. It has since become known as “Let Us Continue.” The next day, November 28th, was Thanksgiving. President Johnson issued an Executive Order renaming Cape Canaveral in Florida, to Cape Kennedy. The holiday season, albeit the most subdued one the people of the U.S. had since 1944, had begun. On the November 25th broadcast of The Jean Shepherd Show, Shep wondered how people would still be feeling thirty days after the assassination. Well, Tuesday December 24th was Christmas Eve. On that day the New York International Airport, commonly referred to as "Idlewild", was officially renamed as John F. Kennedy International Airport, popularly referred to as "JFK." That night, Jean Shepherd took to the air telling a story about a Christmas season in the days of yore.

Tanner, Paul & Shep give their thoughts on AEW Full Gear, review AEW Dynamite from Chicago, IL and more! Buy Kicking Out Podcast Merch: https://www.kickingoutshop.com/ (Use Promo Code: BLACK23 For FREE SHIPPING Thru December 1st) Pro Wrestling Tees: https://www.prowrestlingtees.com/kick... Subscribe to the Kicking Out Podcast YouTube Channel: https://www.youtube.com/channel/UCYDKPnB38xwC4UM_cPq95hw Follow Kicking Out Podcast on X: https://www.twitter.com/kickingoutpod Follow Kicking Out Podcast on Instagram: https://www.instagram.com/kickingoutpod Like Kicking Out Podcast on Facebook: https://www.facebook.com/KickingOutPod

Whats up Bro's! We just got back from LA and we had ourselves a weekend and an amazing live show. But we are back to recap Southern Charm first. It's the annual gentleman's dinner at Patricia's. Tensions are still running high between Shep and Austen but he refuses to acknowledge it. Taylor shares who initiated it between her and Austen. Things get tense at the Dude's dinner (which is Royal Family themed) and this group seems to be a powder keg waiting for that spark. Then we're in Potomac. Ashley comes clean about being the one to initiate the Osu conversation, not Nneka, but Wendy doesn't seem thrilled about it. Robyn continues to defend her and Juan's relationship. Karen and Robyn agree to attempt to move forward. Candiace and Ashley agree to be cordial, but will it last? Nneka makes some strong statements about Wendy and her mom... and we have potential curses being put on people in Potomac. This episode is brought to you by Bubly. Enjoy a carbonated beverage without the guilt. No sugar, No artificial flavors and NO CALORIES. With countless flavors to choose from, Bubly is our go to drink. Go to Bubly.com to purchase or to find a store near you. Crack a smile with Bubly! Time Stamps: Southern Charm (12:32) RHOP (42:21) Learn more about your ad choices. Visit megaphone.fm/adchoices

The OTRNow Radio Program Thanksgiving Show-03Over 3 1/2 hoursEnough old-time radio to bake a turkey.  Rosie prepares some Thanksgiving dinner while playing some Thanksgiving themed radio programs.Host:Rosie the RiveterThe Aldrich Family. November 23, 1952. NBC net. Sponsored by: Sustaining. It's Thanksgiving time and there's only one turkey left. Both the Aldrich and Brown families want it. Bob MacKenzie (announcer), Clifford Goldsmith (writer), Bobby Ellis, Jack Grimes, House Jameson, Katharine Raht, Dick Dudley (announcer).Casey, Crime Photographer. November 27, 1947. CBS net. "After Turkey, The Bill". Sponsored by: Anchor Hocking Glass. A young ex-con is framed for a gas station robbery on Thanksgiving. The story has a surprising conclusion. Alonzo Deen Cole (writer), Archie Bleyer (music), Herman Chittison (piano), Jan Miner, John Dietz (director), John Gibson, Staats Cotsworth, Tony Marvin (announcer), George Harmon Coxe (creator), Harry Marble (commercial spokesman). The Challenge Of The Yukon. November 28, 1946. Program #459. WXYZ, Detroit origination, The Michigan Radio Network. "Thanksgiving In The Wilderness". Sponsored by: Sustaining. A flashback story: Father Haley has been kidnapped, along with the church funds. The townspeople suspect that the new priest may have stolen the money. Father Haley's dog Shep helps Sergeant Preston solve the mystery. The system cue has been deleted. Jay Michael, Mildred Merrill (writer), Larry McCann (announcer). Command Performance Thanksgiving Special. 1944.  AFRS origination. "Thanksgiving at Wally Brown's"  Lionel Barrymore(announcer), Dinah Shore, Harry Von Zell, Wally Brown, John Charles Thomas sings a Thanksgiving hymn, Fanny Brice,Hanley Stafford, Frank Morgan. Family Theatre. February 04, 1953. Mutual net. "Home For Thanksgiving". Sponsored by: Sustaining. A warm family story about a return for the holidays. The script was previously used on "Family Theatre" on Novemeber 27, 1947 (see cat. #70059). Joan Leslie, Stephen McNally (host), Tony La Frano (announcer), Harry Zimmerman (composer, conductor), Joseph Mansfield (director, transcriber), Irene Tedrow, Pat McGeehan, John McGreavy (writer), John Stevenson, Alice Backes. The Jell-O Program Starring Jack Benny. November 23, 1941. Red net, KFI, Los Angeles aircheck. Sponsored by: Jell-O, Jell-O Pudding. Guest Alice Faye joins the rest of the gang for Thanksgiving dinner at Jack's. Alice sings, "Tropical Magic.". Jack Benny, Don Wilson, Eddie Anderson, Mary Livingstone, Dennis Day, Phil Harris, Alice Faye, Ed Beloin (writer, performer), Bill Morrow (writer), Mahlon Merrick (conductor). Lum and Abner. November 22, 1945. ABC net. Sponsored by: Alka Seltzer. A Thanksgiving show. There's nothing like a holiday...even for women! The system cue and final commercial have been deleted. Chester Lauck, Norris Goff, Gene Baker (announcer). Mark Trail. November 22, 1950. Mutual net. "Poisoned Turkey". Sponsored by: Kellogg's Corn Flakes, Gro-Pup. A Thanksgiving show. Who fed rat poison to kill all of Jim Pilgrim's Turkeys?. Matt Crowley, Jackson Beck (performer, announcer), Ben Cooper, Joyce Gordon, Elwood Hoffman (writer), Drex Hines (director), Jon Gart (organist), Ed Dodd (creator). Host:Rosie the RiveterSOURCES: Wikipedia and The RadioGoldindex.com

On Friday November 22nd, 1963, New York's Village Voice co-founder Dan Wolf's office was swarmed with people. Journalist Jerry Tallmer later remembered being there, talking and grieving, when in burst Jean Shepherd, excited and full of fire. Shep said, “Wouldn't you know! Wouldn't you know! It was a Fair Play for Cuba guy who did it!” Lee Harvey Oswald had connections with the Fair Play for Cuba group, an organization protesting the U.S.' treatment of Communist Cuba under Fidel Castro. Although Shepherd was a noted liberal, the idea that Oswald wasn't some right-wing fascist, but a nutcase of the left excited Shep, and Shep was mad. Commentator Barry Farber remembered that Shep was incensed that he couldn't get on the air. He said, “for crying out loud, we finally have something to talk about and they took us off the air.” On Monday, November 25th, 1963 at 11:15PM, Jean Shepherd was finally able to sign on for WOR. What follows is a sober, serious commentary on the state of the United States and what John Kennedy meant to Jean Shepherd. This is the full forty-five minute broadcast.

Jean Shepherd is back on the Library of Sound (LOS) Volume 251. Oh, Your Humble Host has a great classic Shepherd kid story for you today. Shep talks about how when he was a kid discovering a very interesting magazine called "Spicy Detective"! Even I remember as a kid seeing Spicy Detective at the News Stand. I may even have peeked. You're in for a goody originally heard in 1971. Sounds like it could have been recorded this afternoon.

The men of Southern Charm (S09E10) gather for their annual Douche Dinner at Patricia's house, where Shep loses his cool trying to win a competition over Taylor and Austen slips up when retelling his makeout story. Mmhmm. The most recent premium bonus is a two parter about Bravocon. Find it and all our videos at patreon.com/watchwhatcrappensSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Limerick hurling's Dan Morrissey on being an All-Star; Dicksboro captain Aoife Prendergast ahead of the Leinster Senior Championship Club final; Jack Kavanagh on being an ambassador for getting Ireland active, and Shep joins us from the States to chat the return of Aaron Rodgers! Game On.

Tanner, Paul & Shep review AEW Dynamite - November 15, 2023 from Ontario, CA, give their predictions and confidence points for Sunday's AEW Full Gear PPV & more! Buy Kicking Out Podcast Merch: https://www.kickingoutshop.com/ Pro Wrestling Tees: https://www.prowrestlingtees.com/kick... Subscribe to the Kicking Out Podcast YouTube Channel: https://www.youtube.com/channel/UCYDKPnB38xwC4UM_cPq95hw Follow Kicking Out Podcast on Twitter/X: https://www.twitter.com/kickingoutpod Follow Kicking Out Podcast on Instagram: https://www.instagram.com/kickingoutpod Like Kicking Out Podcast on Facebook: https://www.facebook.com/KickingOutPod

Whats up Bro's? On today's episode, we are back with Southern Charm. The crew is still at the lake and Taylor and Olivia sit down to have a chat about their friendship and if they can move forward. Rod announces that he's ready for he and Olivia to be in an exclusive relationship. Tensions boil over with Taylor and Shep after a ping pong game and Shep and Olivia end up sleeping in the same bed... Then we're in Potomac and we get to meet a new housewife, Nneka. Meanwhile, Ashley is having a housewarming party (and also stirring the pot) with Wendy and Nneka. Mia and Karen are working on repairing their friendship. Juan and Robyn are a mess. Juan could care less about the situation and honestly we just feel bad for Robyn at this point... This episode is brought to you by Bubly. Enjoy a sugar free, zero calorie, naturally sweetened carbonated beverage today. With a bunch of flavors to choose from (my favorite is Cherry) Bubly is the best way to enjoy a sparkling drink without the guilt. Go to Bubly.com to find a store near you or to purchase online. Crack a smile with Bubly today! Time Stamps: Southern Charm (10:53) RHOP (43:37) Learn more about your ad choices. Visit megaphone.fm/adchoices

Alright Besties. With Craig and Austen traveling non-stop, we decided to share some fun with Shep. The two besties decided they wanted to test their knowledge against Shep by answering some trivia questions in some of the latter's favorite categories: Early American History, Golf, and Surfing. The questions, of course, lead to some funny antidotes and stories. So play along, and test your knowledge against the SC boys. We will be back to our regular shows on Thursday. Come see us in Houston! Get 20% Off and Free Shipping with the code PNB at Manscaped.com Download the Gametime app, create an account, and use code PILLOWSANDBEER for $20 off your first purchase.

Justin Whitmel Earley is a lawyer, author and speaker from Richmond, VA.  He graduated from the University of Virginia with a degree in English Literature before spending four years in Shanghai, China, as a missionary. Justin got his law degree from the Georgetown University Law Center and he now runs his own business law practice in Richmond, Virginia at Earley Legal Group.   His book, The Common Rule – Habits of Purpose for an Age of Distraction, was published with InterVarsity Press in 2019. He frequently speaks at businesses and legal events on habits, technology and mental health; and at churches and conferences on habits, spiritual formation and parenting.    His second book, Habits of the Household – Practicing the Story of God in Everyday Family Rhythms, was released in November of 2021. ​ Justin also writes fiction and poetry, and is working on a children's book. He is married to Lauren and has four sons – Whit, Asher, Coulter and Shep.   ---------------------------------------   If you want to help us transform the lives of even MORE MEN for God's glory, please take a minute to leave us a helpful REVIEW on iTunes: http://www.rmcpodcast.com and SHARE this podcast with any young man (or men) you're mentoring or discipling. And make sure you don't miss an interview episode by signing up for our Man-to-Man eNewsletter at http://www.RealMenConnect.com, and grab your FREE copy of the Real Men Victory Tracker.    Are you stuck? Want to go to the next level in your marriage, career, business, or ministry?  Then maybe it's time you got a coach. ALL CHAMPIONS have one. Let me coach you to help you strengthen your faith, improve your marriage, spiritually lead your family, achieve more, balance your time, grow your ministry, or even stop an addiction. Click here for details: http://www.RMCfree.com    Talk with Dr. Joe 1-on-1: Want to talk to the host? Time slots are limited, but Dr. Joe takes on a few Breakthrough Calls a week to personally help you with your personal life, work, and family challenges.  The call is FREE, but slots are limited to ONE call only.  NO RESCHEDULES.  Just click on the link below and select the BREAKTHROUGH CALL option to set up an appointment: https://TalkwithDrJoe.com   Also join us on: Join the Real Men 300: http://www.RealMen300.com Facebook Group: http://www.realmenuniversity.com/ YouTube: http://www.RealMenTraining.com Facebook: @realdrjoemartin Instagram: @realdrjoemartin Twitter: @professormartin

Using Generative AI to Provide a Personalized Customer Experience  Shep Hyken interviews Richard Smullen, CEO of Pypestream, an AI-powered self-service automation platform. He talks about how automation and generative AI can enhance the customer experience and the potential for self-service interactions.  Top Takeaways:    The future of customer service is being transformed by AI-powered technologies that can automate and enhance customer interactions. Technologies, such as ChatGPT and generative AI, are revolutionizing how businesses interact with their customers.    AI is redefining customer support. While there will still be a need for human agents in certain high-touch situations, the majority of customer interactions will be handled by AI-powered systems.    The future of customer service is heading toward self-service and personalized experiences. By providing intuitive and easy-to-use interfaces, businesses can guide customers toward the desired outcome without human intervention.    Companies that embrace AI in their customer service operations are not necessarily reducing their workforce. Instead, they are using AI to augment human agents and improve customer service experiences.     According to Martec's Law, technology changes exponentially, but organizations change logarithmically. The longer organizations delay their adoption and experimentation with technology, the greater the gap will be, and ultimately, they'll never catch up.    Plus, Shep and Richard share their predictions on how generative AI will transform customer service and what happens to businesses that fail to adapt. Tune in!  Quote:   "The customer is not going to believe that they are building a relationship with the AI. They are going to believe that they are building a relationship with the business that happens to be using AI. That level of connectivity and personalization that AI can help a business provide is what is going to drive loyalty."    About:    Richard Smullen is the founder and CEO of Pypestream, an AI-powered automation platform. Pypestream connects businesses to customers through self-service automation and smart messaging.  Shep Hyken is a customer service and experience expert, New York Times bestselling author, award-winning keynote speaker, and host of Amazing Business Radio. Learn more about your ad choices. Visit megaphone.fm/adchoices

It's an action-packed episode to finish off the week, and Dylan dives right in with a breakdown of Heather and Monica's dueling Beauty Lab lawsuits. Then, he tries to make sense of Sutton's Magic Mike freakout, and adds some context for what didn't make the final edit. He also unpacks Alexia and Todd's confusing dynamic on RHOM, and all the nightmarish drama at Shep's house on Southern Charm. Learn more about your ad choices. Visit megaphone.fm/adchoices

Stephen Kenny on his squad for the international break; Neil Treacy on the rugby stories of the week; David Sneyd on the Shelbourne ownership latest, and Shep has his eye on America! Game On.

Today we are going deep into my weekend at BravoCon, from my opening number for The Bravos to the beef between Vicki and Teddi - which definitely wasn't squashed. Later, we're talking to S.E. Cupp about her weekend at BravoCon, and we agree that when Shep is in Vegas he's basically just a drunk golden retriever.For more interviews and behind-the-scenes tea, tune in to Andy Cohen Live weekdays on Radio Andy by subscribing to SiriusXM. Use my code siriusxm.com/radioandytrial for a free trial!

Tanner, Paul & Shep review AEW Dynamite - November 8, 2023 from Portland, OR Buy Kicking Out Podcast Merch: https://www.kickingoutshop.com/ Pro Wrestling Tees: https://www.prowrestlingtees.com/kick... Subscribe to the Kicking Out Podcast YouTube Channel: https://www.youtube.com/channel/UCYDKPnB38xwC4UM_cPq95hw Follow Kicking Out Podcast on Twitter/X: https://www.twitter.com/kickingoutpod Follow Kicking Out Podcast on Instagram: https://www.instagram.com/kickingoutpod Like Kicking Out Podcast on Facebook: https://www.facebook.com/KickingOutPod

Shep Roeper is the Executive Director at Beyond Boundaries, a non-profit based in Richmond, Virginia specializing in guiding participants with disabilities, veterans, underserved youth, and recovery programs on outdoor adventures. Beyond Boundaries Good Eye Podcast  

Clare stands up for Conner when he receives unfair treatment from the Shep. Sav and Anya have started hanging out again but as friends. But when Sav thinks he's winning her back, she explains that they didn't break up because she doesn't love him--they broke up because he couldn't balance their relationship with the demands of his family. After Alli is continuously taunted by Holly J., Alli starts a hate group about her and posts hurtful things about her on Degrassi's popular Internet social networking site Facerange. Meanwhile, Peter is pressured into helping his father with his half-sister Angel.  In the arms of a Shangel Marc Donato as Derek Haig email us at degrassijrhigh@gmail.com Connect with us on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Twitter⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠, ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Facebook⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠, and ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Instagram⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Find The Unofficial DTNG Playlist on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ and ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Apple⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.

When you think about your favorite places to shop, there are likely a few things they all have in common, like polite and friendly team members or being quick to help when you have a question or concern.   It's also likely that these reasons keep you from looking at their competitors. After all, you've been happy with them – Why look elsewhere?   In the same way, providing an exceptional experience for your clients can keep them coming back again and again, and in this episode, we're joined by CX expert Shep Hyken to talk about just that.   A New York Times and Wall Street Journal bestselling author, he's the author of 8 books, including his latest, "I'll Be Back: How to Get Customers to Come Back Again and Again."   Put simply, for the last 30+ years, Shep has helped countless organizations build loyal relationships with their customers and employees. Here, he explains how you can do the same.   Show Notes:   ✅ Check out Shep's CX articles and weekly podcast: https://hyken.com/topic/sheps-articles/  

Teddi is joined by her childhood friend, Shep Rose! Have Teddi and Shep ever kissed??? Shep explains why he won't ask Brynn Whitfield on a date and what kind of partner he is looking for. Plus, Shep explains why men cheat…See omnystudio.com/listener for privacy information.

It's a very single Valentines Day on Southern Charm, so the boys head to Shep's family cabin. Austen has been caught with Olivia's bra in his apartment, and the only thing messier is Shep trying to make appetizing mac n cheese. This week's bonus episode is a ranking of the most reasonable phobias. Why? We have no idea. Enjoy! Get all our video recaps and bonuses at patreon.com/watchwhatcrappensSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Rebecca Creagh and Paul Corry are in studio to talk football and Shep calls in from the States to talk NFL! Game On.

TAYLOR ANN GREEN is back in the Side Piece house and she is INCREDIBLE! Taylor came on for some fun last year right after Bravocon and wow, a lot can sure change in a year! We dive into it all…from losing her brother, going thru a serious break-up and facing problems with the best of friends. When dealing with all those monumental issues, she's still standing so beautifully tall! Taylor opens up about these struggles and how she dealt and is dealing with them even while filming the show. Taylor fills me in on her relationship status with Shep, Austen and Olivia and dishes /blushes about the status of her new relationship. Taylor shares some of the other highs of filming the show like the strong bond between the woman while some of the lows like sending Whitney a pic and having it leaked out to everyone. Taylor's honesty and positive outlook, and of course the smile her new love interest is keeping on her face, makes me love her more. This episodes with Taylor is as awesomely wonderful as she is. You can't miss it! A Hurrdat Media Production. Hurrdat Media is a digital media and commercial video production company based in Omaha, NE. Find more podcasts on the Hurrdat Media Network and learn more about our other services today on HurrdatMedia.com. Learn more about your ad choices. Visit megaphone.fm/adchoices

What's up Bros?! On today's episode, we start out by wrapping up the RHONY reunion. Not a whole lot happened in either of these reunion episodes, but this was a solid first season for a new show. It seems as though Sai and Erin both got the memo that they didn't have the best season because they both seem to be doing damage control. Sai does get deeper into her story with her mother and why growing up that way has made her a little closed off emotionally. It was nice to hear her be vulnerable finally. Utah was a wild card this reunion and Jessel comes out the winner this season after her rise to fame in the Bravo world. The ladies all appear to still be getting along after this reunion and it appeared as though nobody wanted to be the bad guy. It was a lot of apologizing and a lot smoothing things over and left some things to be desired but all in all... Solid first season, and we're hoping they bring this cast back to give these ladies a shot at a second season to build off of a decent first go round. Then were onto Southern Charm and we recap two episodes. It was important for us to touch on the passing of Olivia's brother, Conner. Although most of us watch these shows to entertain ourselves or turn our brains off, there are important reminders sometimes that these are real people, and they go through real issues and tragedies. Watching the last two episodes was extremely emotional but seeing the cast rally around Olivia and support her was incredible to see and her strength overall is inspiring. Shep seems to believe that there is a friendship in he and Taylor's future, and she seems open to the idea as well when the two of them are on a dog walk together. Austen is stuck between a rock and a hard place because he can relate to the passing of a sibling. And while he wants to comfort Olivia and be there for her, due to his transgressions with Taylor, he's not sure of the best way forward. The two of them do end up connecting and we agree that he is able to connect with Olivia about this way more than anyone else in the group. Is it going to lead to something more? We hope not, this should simply be about making sure Olivia is ok, and for the time being, Austen's priorities seem straight. Taylor has a weird response when questioned if her being near Olivia was the best move right now. She claims she's Olivia's best friend even though she just kissed Austen... and were seeing Taylor facing some backlash for some of her erratic behavior lately, and while she does deserve to hear some things for what she did to Olivia, Whitney had no right to be sharing her nude photo with the group. Lets get that part straight. Madison seems to want justice as she points out a double standard for Taylor and that the group has leniency for Taylor but did not for Madison. As far as Taylor's behavior, is she going through a rough patch due to Shep? Will she be able to clean it up and get back to everyones good graces? Time Stamps: Vanity Fair "Reality Reckoning" (9:10) RHONY Reunion pt 2 (13:20) Southern Charm (28:07) Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode, the boys decided to stay in to hang, instead of going out to celebrate Halloween. Craig and Austen give a recap on their latest trip to New York and share their time with DJ Kyle. The guys then read some comments from our besties before diving into the passing of Matthew Perry. This leads into the guys remembering some of their favorite Friends episodes and moments, which of course led to a challenge for our besties at BravoCon. Make sure to tell Shep that you love the Big Bang Theory (even if you do not)

Tanner and Shep review AEW Dynamite - November 1, 2023 from Louisville, KY Buy Kicking Out Podcast Merch: https://www.kickingoutshop.com/ Pro Wrestling Tees: https://www.prowrestlingtees.com/kick... Subscribe to the Kicking Out Podcast YouTube Channel: https://www.youtube.com/channel/UCYDKPnB38xwC4UM_cPq95hw Follow Kicking Out Podcast on Twitter/X: https://www.twitter.com/kickingoutpod Follow Kicking Out Podcast on Instagram: https://www.instagram.com/kickingoutpod Like Kicking Out Podcast on Facebook: https://www.facebook.com/KickingOutPod

TAYLOR ANN GREEN is back in the Side Piece house and she is INCREDIBLE! Taylor came on for some fun last year right after Bravocon and wow, a lot can sure change in a year! We dive into it all…from losing her brother, going thru a serious break-up and facing problems with the best of friends. When dealing with all those monumental issues, she's still standing so beautifully tall! Taylor opens up about these struggles and how she dealt and is dealing with them even while filming the show. Taylor fills me in on her relationship status with Shep, Austen and Olivia and dishes /blushes about the status of her new relationship. Taylor shares some of the other highs of filming the show like the strong bond between the woman while some of the lows like sending Whitney a pic and having it leaked out to everyone. Taylor's honesty and positive outlook, and of course the smile her new love interest is keeping on her face, makes me love her more. This episodes with Taylor is as awesomely wonderful as she is. You can't miss it! A Hurrdat Media Production. Hurrdat Media is a digital media and commercial video production company based in Omaha, NE. Find more podcasts on the Hurrdat Media Network and learn more about our other services today on HurrdatMedia.com. Learn more about your ad choices. Visit megaphone.fm/adchoices

Well, Reece turned 24 and Emalie McCroddan became a Mrs.  These kids are growing up right before our very eyes and we are thankful!  Shep had an accident (he's ok) that caused us all to be a little too close for comfort for the weekend.  Top Golf, Reba McEntyre, and the Golden Bachelor give us plenty to discuss as we catch up from our rip-roaring weekends.  Happy Fall, Y'all!  Take care, Jasa   Superlatively Yes website   Superlatively Yes on Patreon   Superlatively Yes Instagram Page Superlatively Yes Facebook Page   Jasa's Instagram Jasa's Facebook   Tanya's Instagram   Cute and Fun:   Striped Sweater   Buxom Full-On Plumping Lip Cream Gloss Trio   Airfly Bluetooth   Universal 100V-220V Travel Converter   Electronics Organizer    Movie on Lifetime: The Hammer with Reba McEntire Nate Bergatze on SNL  

Support For Breaking Walls is provided by our patrons. If you like the documentaries I've been producing, you can become a show supporter for as little as $1 here — https://www.patreon.com/TheWallBreakers By 1960, Shep's homespun wit could be tweaked depending on what time of the day he took to the air. At that time he was broadcasting on both Saturdays and Sundays during the middle of the day for just under two hours. On Saturday April 9th, 1960, he took to the air discussing a solitary trip to Coney Island. The batting cages Shep spoke of were located on Stillwell avenue near the Coney Island boardwalk, just down the block from Nathans. I spent many a winter afternoon on this street taking batting practice and eating at Nathans with my grandfather in the 1990s. For more information on Coney Island's place in radio history, tune into Breaking Walls episode 92. Shepherd's Sunday show was terminated and for five months he was only on Saturday afternoons at 1:15PM. His program was then shifted to weeknights at 11:15PM for forty-five minutes. On February 27th, 1961 Shepherd spoke about shifting back to a late night time slot. This format, at 11:15PM until 1964, and then 10:15 until 1977, became what Shepherd is today most remembered for in terms of radio broadcasting. On Monday, October 21st, 1963 he had this to say about how his peers perceived their era, as well as why some college kids were gravitating towards Barry Goldwater, rather than John Kennedy.

The newest episode in our War Report series. This focuses on the Israel-Hamas War. I'm joined by John from Defense Bulletin and Shep, our new Cent Asia/Mid East Desk chief for Bulletin From the Borderlands. Please consider support our project by donating to us. Ways to donate and other resources here:  https://linktr.ee/analyzeeducate Defense Bulletin: https://www.instagram.com/defensebulletin/ Thank you for supporting us.

Jean Shepherd was born on July 26th, 1921 on the South Side of Chicago to Jean and Anna Shepherd. He grew up in Hammond, Indiana, which according to Shep was a “tough and mean” industrial city. As an adolescent, Shepherd worked as a mail boy in a steel mill. He began his radio career at the age of sixteen, doing weekly sportscasts for WJOB in Hammond. That job led to juvenile roles on network radio in Chicago, including that of Billy Fairchild in the serial “Jack Armstrong, the All American Boy.” One of the programs that later came to symbolize Shepherd's childhood, thanks to his 1983 film A Christmas Story, was Red Ryder. During World War II, Shepherd served in the U.S. Army Signal Corps, installing radar equipment and furthering a lifelong dislike for authority figures. After the war, he studied acting in Chicago at the Goodman Theatre and briefly engineering and psychology at Indiana University. He left Indiana without a degree to take a radio gig in Cincinnati, which led him to a series of radio jobs, each better than the previous. After working at WTOD in Toledo, Ohio, Shepherd spent the early 1950s at WSAI and WLW in Cincinnati, and had a late-night broadcast on KYW in Philadelphia. He moved to New York for WOR and debuted on February 26th, 1955. WOR is a fifty-thousand watt clear-channel AM station and was the flagship affiliate of the Mutual Broadcasting System. Mutual Broadcasting had formed on September 28th, 1934 as a cooperative of stations WOR New York, WGN Chicago, WXYZ Detroit, and WLW Cincinnati. The members shared telephone-line transmission facilities and agreed to collectively enter into contracts with advertisers for their network shows. After a deal with Don Lee's chain of west coast networks, Mutual went coast-to-coast on December 29th, 1936. The other major networks, ABC, CBS, and NBC, were corporations. When World War II ended, domestic manufacturing restrictions were lifted. TV became a focal point as the other networks pumped their radio profits into the new medium. Mutual's cooperative status meant it never had the resources to move into TV, although affiliates like WOR did run a local TV station in New York. Mutual remained a cooperative until 1952 when General Tire became the parent company. By 1955 radio was changing. Drama, which had dominated the dial for more than two decades, was on its way out due to both its and TV production costs. More and more network programming was being turned over to local affiliates. These local affiliates employed a new generation of hosts that had grown up with Jack Benny, Fred Allen, and other observant humorists. Shepherd's peers were Johnny Carson, Jack Paar, Rod Serling, and Steve Allen. Shepherd was working an overnight slot for WOR in 1956. Facing a lack of sponsorship, he was about to be fired when he did an unauthorized commercial for Sweetheart Soap who didn't sponsor his program. WOR immediately canned him. But, listeners complained in droves and Sweetheart actually offered to sponsor him. WOR immediately brought him back. The overnight slot allowed him to riff with little need for the kind of corporate oversight that faced daytime and primetime hosts. That year, during a discussion on how easy it was to manipulate the best-seller lists, Shepherd suggested that his listeners visit bookstores and ask for a copy of a fictional novel called I, Libertine by a Frederick R. Ewing. Fans of the show planted references so widely that there were claims it made The New York Times Best Seller list. It led to an actual book deal with Ballantine. Theodore Sturgeon wrote most of it with Shepherd's outline guiding him. Betty Ballantine finished the novel when Sturgeon fell asleep during a marathon writing session to meet the deadline. Famed illustrator Frank Kelly Freas did the cover art. The book was published on September 13th, 1956 with all proceeds going to charity.

Paul & Shep review AEW Dynamite - October 25, 2023 from Philadelphia, PA Buy Kicking Out Podcast Merch: https://www.kickingoutshop.com/ Pro Wrestling Tees: https://www.prowrestlingtees.com/kick... Subscribe to the Kicking Out Podcast YouTube Channel: https://www.youtube.com/channel/UCYDKPnB38xwC4UM_cPq95hw Follow Kicking Out Podcast on Twitter/X: https://www.twitter.com/kickingoutpod Follow Kicking Out Podcast on Instagram: https://www.instagram.com/kickingoutpod Like Kicking Out Podcast on Facebook: https://www.facebook.com/KickingOutPod

Creating Meaningful Motivation through Understanding Customer Needs  Shep Hyken interviews Aransas Savas, the experience designer at Stone Mantel, and the co-host of the Experience Strategy Podcast. She talks about the transformational experience and creating a more meaningful and valuable relationship between customers and companies.  Top Takeaways:    Transformational experiences involve understanding what truly motivates and inspires customers. This goes beyond mere metrics and focuses on the holistic changes people experience.    Meaningful motivation is key to creating a valuable relationship between a company and its customers. It involves understanding customers' needs and building experiences that cater to those needs, leading to a more lasting and meaningful connection.    Manipulative motivation, where companies use data to manipulate customers for their own needs, is not the ideal approach. Meaningful motivation focuses on creating experiences that genuinely respond to customers' needs and desires.    The power of transformation lies in unlocking and understanding the transformational aspects of a program or service. By shifting focus from just one metric (e.g., weight loss) to a holistic approach, companies can create more meaningful and impactful experiences.    The power of transformation lies in unlocking and understanding the transformational aspects of a program or service. By shifting focus from just one metric to a holistic approach, companies can create more meaningful and impactful experiences.    Understanding what matters to customers and aligning business strategies and experiences to those needs is crucial. Companies can build strong, lasting relationships with their target audience by putting customers at the center and designing experiences around their motivations.    Plus, Shep and Aransas discuss which industries transformational experiences apply to. Tune in!  Quote:   "The transformation economy is about understanding what truly motivates and inspires customers to create lasting change in their lives."    About:    Shep Hyken interviews Aransas Savas, the experience designer at Stone Mantel and the co-host of the Experience Strategy Podcast. She has worked with leading brands such as Weight Watchers, Best Buy, Truist Bank, and Clayton Homes.  Shep Hyken is a customer service and experience expert, New York Times bestselling author, award-winning keynote speaker, and host of Amazing Business Radio.  Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode, Craig and Austen are all over the place. They first start out by discussing why Austen is in Vegas which, in Pillows and Beer fashion, somehow leads to Craig and Shep buying into a soccer team without Austen. After the break, the boys laugh and reminisce about their Winterhouse days as season 3 gets ready to premiere. Lastly, the guys close out the episode by reading some weird laws our besties sent in, we love hearing from you all! Get ready for some laughs in this one.

With host retail coach Wendy Batten   https://wendybatten.com/podcast-intro/   Show Notes: Did you know we have an active book club in my Level Up Mastermind? It's true - we do! One of our amazing members - Millie Blackwell of Mrs. Blackwell's Village Bookshop - curates an incredible list of books for our Mastermind members and leads our book club each month. Today on the podcast, Millie and I are having a fun time reviewing the books we read so far this year, complete with star ratings!   Don't miss the first episode Millie and I recorded together. Bonus points for whoever knows which of the books we review today Millie called out as a favorite in Episode 132. It's linked below!   A quick reminder - before you shop the big guys for you reading and listening think local retail first.    How to support your local booksellers: 1. Shop in store! This is the very best way for your local booksellers to help you find exactly what you are looking for - and maybe even a little more! 2. Shop your local bookstore's website or through bookshop.org . Bookshop.org is an amazing alternative to shopping on Amazon. You can choose which shop you want your purchase to support. Use bookshop.org if your favorite local bookstore doesn't have their own website. 3. Purchase audiobooks through Libro.fm. Libro.fm is an alternative to Audible.   New Zealand followers, you can shop directly with Millie HERE.    The Books:   Playing Big: Practical Wisdom for Women Who Want to Speak Up, Create, and Lead by Tara Mohr (2014)   Our thoughts/themes/takeaways: To us, this book was all about overcoming your inner critic and self doubt.   Millie shared this quote: “Feedback can only tell you something about the person giving you the feedback.  It can't tell you anything essential about yourself.” - Tara Mohr   I loved this one: “I wrote this book because I'm tired of meeting women who have important messages to share but whose self-doubt is keeping them quiet. I'm tired of encountering woman after woman diluted by the myth that she needs to be MORE of something: more qualified, more prepared… than she already is in order to share her ideas.” - Tara Mohr    Millie & Wendy's Star Rating: 3.5 / 5 stars - We both loved the book but the themes have been exhausted over the past 9 years.Therefore, it didn't hit home as much as it would have had the book been read back when it was written in 2014.   Get Different: Marketing That Can't Be Ignored by Mike Michalowicz (2021)   Our thoughts/themes/takeaways: Following your industry's “best practice” marketing creates white noise. If everyone else is doing it, your business won't stand out. We have to differentiate our marketing to stand out from the competition.   Millie and Wendy's Star Rating: 4.5 / 5 stars - Millie loved this one so much that she listened to the audio and then bought the book to highlight and refer back. We both liked that this book had practical, actionable marketing ideas for small business owners.   I'll Be Back: How to Get Customers to Come Back Again and Again by Shep Hyken (2021)   Our thoughts/themes/takeaways: Customer loyalty is not about a lifetime, it's about the next time every time. Hyken talks about marketing for loyalty vs. loyalty programs: We need our customers to want to choose us. We need to have our team on board with knowing why we can't just be mediocre.   Millie & Wendy's Star Rating - 4 / 5 stars: Shep knows his audience (busy shop owners) and caters to them: this book is easy to read and has great chapter summaries.   I interviewed Shep Hyken back in Episode 118.   Perennial Seller: The Art of Making and Marketing Work That Lasts by Ryan Holiday (2017)   Our thoughts/themes/takeaways: We need to always be looking outside of our own industry for inspiration. Another takeaway that got us thinking was Holiday's idea of relationships as a platform that needs to be nurtured.    Millie & Wendy's Star Rating - 4.5 / 5 stars: Lots of the ideas in this book were new ones that we hadn't heard before.    4000 Weeks by Oliver Burkeman (2021)   Our thoughts/themes/takeaways: If you live to the age of 80, you will live for 4000 weeks which, according to Millie is “terrifyingly and insultingly short.” This “time reminder” (not time management) book is all about embracing that limit and realizing we will never get everything done in our lives that we want to get done. We need to be intentional about what is important to us including rest and recovery.   Millie's Star Rating - 5 / 5 stars: Millie reminds US readers to not judge this book by its cover. Wendy's Star Rating - 4.75 / 5 stars: I would give the audiobook 5 / 5, but found the paperback harder to pick up.   How to Grow Your Small Business by Donald Miller (2023)   Our thoughts/themes/takeaways: This one is textbook-like, specific, all-action: A great how-to guide for someone who wants to start a small business. Miller uses an airplane analogy to break a business down into 6 parts which when we discussed in the mastermind, many had strong feelings.   Millie and Wendy's Star Rating: 4 / 5 - Neither of us were in the space of needing a book like this at the time we read it, but it is great if it is the type of business book you are looking for.   Essentialism: The Disciplined Pursuit of Less by Greg McKeown (2014)   Our thoughts/themes/takeaways: Millie loved the chapter on sleep and buffering: creating buffers in our lives to relieve stress. My big takeaway was the reminder that there are trade-offs with every decision and you have to be disciplined with decision making.   “Simplify, eliminate, reduce. Do less but better.” - Greg McKeown   About Millie and Mrs. Blackwell's Village Bookshop: Mrs. Blackwell is a specialist in non-fiction categories and stationery. She grew up on an apricot orchard in Central Otago but never really cared for the taste of the fruit. Mrs. Blackwell's Village Bookshop is an independent bookshop for inquisitive minds and romantic souls in Greytown, New Zealand. Website | Instagram Related podcasts we think you'll like:  Episode 132: Retailer Success Series: Community Marketing Strategies with Millie Blackwell Episode 118: How to Create Loyalty and Amazing Customer Experiences with Guest Expert & Author Shep Hyken Episode 98: My Top Business Books for Retailers (the giveaway in this episode is closed!) About your host, Wendy Batten In case we haven't met yet, I'm Wendy, a small business coach and founder of the Retailer's Inner Circle, where I help other independent shop owners learn how to gain the right business skillsets to see more profits, paychecks, and joy as they navigate running their retail business.  Through online classes, business coaching programs, speaking, and a top-ranked podcast, I've helped hundreds of retailers around the globe reclaim their dream and see the success they want from their beautiful shops. my signature private coaching community, The Retailer's Inner Circle, has helped retailers around the world build their retail business skill sets and confidence.  I am proud to have been featured in several major publications, including my own business column in What Women Create magazine. I have been privileged to be a guest on top-ranked podcasts and sought-after as a guest speaker and teacher for several brands, associations, and communities that are passionate about the success of independent retailers. When I'm not coaching, you will find me either DIYing and renovating my very imperfect old crooked cottage by the sea in the UNESCO World Heritage town of Lunenburg, NS, or blogging about our travel and RVing adventures and the weird fun things we get up to in our coastal village. I'd love to invite you to check out one of my free resources for real retailers at https://wendybatten.com/free-resources/    For more support from Wendy   Retailer's Inner Circle - Join Wendy inside the best retailer's community   Wendysources for shop owners    Hang out and connect with Wendy on IG  All of Wendy's programs and services for shop owners can be found HERE.

This week's Southern Charm was a great reminder of how precious life is and to make the most of the moments with the ones you love. Our hearts broke for the Krolls as they discussed losing their daughter Kyle when she was young, we saw Michael on the road to recovery, Shep proved he truly loves lil Craig, and we grieved and cried with Olivia as we watched her process the shocking death of her brother. This week's headlines were the perfect mix of celebrations, shade, messy posts, WWHL appearances, and pop culture news. Learn more about your ad choices. Visit megaphone.fm/adchoices

We have watched today's guest charm his way out of just about everything over the last ten years.  Shep Rose's perfect blend of charisma and snark has helped make "Southern Charm" a must watch.   This season Shep is front and center when it comes to the drama.  He gives us the scoop on the questionable timeline between Taylor, Austen and Olivia, he opens up about the significance of his relationship with his Ex and what he's looking for in the future.  Kids?  A trip to St. Tropez? Another book?  The world is his oyster. Shep shares his thoughts on Paige and Craig's long distance relationship, Whitney's travels, what cast member he'd want to see come back and how stand up comedy might play a part in his future.  Shep is never at a loss for words so take a listen! Follow Shep Rose on social media: Instagram- Shep Rose Twitter (X)- Shep Rose --- --- --- VISIT OUR AMAZING SPONSORS! --- --- --- HELLO FRESH With HelloFresh, you get farm-fresh, pre-portioned ingredients and seasonal recipes delivered right to your doorstep. Skip trips to the grocery store and count on HelloFresh to make home cooking easy, fun, AND affordable – that's why it's America's #1 meal kit! Go to HelloFresh.com/50understood and use code 50understood for 50% off plus 15% off the next 2 months! --- --- --- ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Follow Rachel on Instagram!⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ @RachelUchitelNYC Executive Producer: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Alison Goodman Please like, share, subscribe, and give us a 5-star review! Do you have show ideas, media requests or sponsorship opportunities? Email the show at: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠infomissunderstoodpodcast@gmail.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Listen on Apple, Spotify or wherever you get your podcasts. ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Watch every episode on YouTube!⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ at Misunderstood Podcast Check out Rachel's Patreon: Miss Understood with Rachel Uchitel Patreon

What's up Bro's?! Sh*t hit the fan in Charleston as the group finds out that Austin and Taylor made out. She is weirdly accepting of Austin's apology but Craig is wary of the whole situation. Austin lied to not only his close friends but the entire group for the past 6 months. Meanwhile, instead of allowing Taylor to tell Olivia about the make-out, Austin swore her to secrecy and he ended up spilling the beans to Shep and completely throws Taylor under the bus. They have the most awkward dinner of the year and we're serving pheasant! Shep invites everyone in the group despite the fact that multiple parties are not getting along right now. She rips Austin a new one and rightfully so... Can Olivia make amends with Austin or Taylor? Should she? We sure hope not. Then, RHONY has come to an end and we really enjoyed this first season! Was it perfect? No. Was it entertaining? Yes! And it has a lot of room to grow so we hope that it will continue to get better over the years. In this episode, Jessel stands her ground and stops taking crap from San. It's Brynn's birthday party and it's a masquerade affair. Ubah stands by Jessel throughout this episode calling out that Jessel and Pavits marriage is NOBODY ELSES BUSINESS! Meanwhile Erin can't pick a side as she sides with Sai for the past few weeks but then wants to make nice with Jessel at the same time. It all comes to a head when we hear about Ubah's new man. What was originally a secret came to light when Sai started gossiping about it. She then tries to blame Brynn for the secret coming out but at the end of the day... Sai's the snitch... Time Stamps: Southern Charm (12:55) RHONY (45:55) This episode is sponsored by Manscaped! Keep your confidence high with Manscaped's easy to use body hair trimmer and use code BravBros at checkout to get 20% plus FREE SHIPPING! Learn more about your ad choices. Visit megaphone.fm/adchoices

Tanner, Paul, & Shep review AEW Dynamite - October 18, 2023 from Rosenberg, TX, talk about AEW matchups they are dying to see, give their thoughts on Cody Rhodes and Jey Uso dropping the WWE Tag Titles & more! Buy Kicking Out Podcast Merch: https://www.kickingoutshop.com/ Pro Wrestling Tees: https://www.prowrestlingtees.com/kick... Subscribe to the Kicking Out Podcast YouTube Channel: https://www.youtube.com/channel/UCYDKPnB38xwC4UM_cPq95hw Follow Kicking Out Podcast on Twitter/X: https://www.twitter.com/kickingoutpod Follow Kicking Out Podcast on Instagram: https://www.instagram.com/kickingoutpod Like Kicking Out Podcast on Facebook: https://www.facebook.com/KickingOutPod

Yes your eyes are not deceiving you…THE SHEP ROSE is in the Side Piece house & this one is a grand slam baby! The OG of Southern Charm and I get into it all about his time on the show since starting almost a decade ago! From Taylor and current relationship status to missed dear friends like Cam. What I loved the most though was seeing a completely different side of Shep I wouldn't have thought and definitely didn't see coming from our chat today and it was incredible! Shep is SO amazingly smart, worldly, witty and loyal. The love he has for his parents and siblings is so great, no time or distance could ever tear them apart. I was very excited to talk with Shep but this episode was even more awesome than I could have imagined…know you will love it as much as I do! This is another Hurrdat Media Production. Hurrdat Media is a podcast network and digital media production company based in Omaha, NE. Find more podcasts on the Hurrdat Media Network by going to HurrdatMedia.com or the Hurrdat Media YouTube channel! Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode, the boys discuss all the upcoming dates as they go over Halloween, the tour, and BravoCon. Shep then makes a surprise call in to check on Austen as he shares his most recent update with Cam as they finally got together for the first time in person since covid. The guys then proceed to talk Halloween movies and cover a wide variety of pop culture including Taylor Swift, Britney Spears, and the Smiths. Lastly, the guys talk ultimate frisbee and college choices. Boston tickets presale here! use code pillows https://thewilbur.com/artist/pillows-and-beer/

How to Get Your CX House in Order  Shep Hyken interviews  Andrew Carothers, CCXP, Digital Customer Experience Leader at Cisco. He talks about delivering seamless experiences that lead to customer satisfaction, loyalty, and revenue growth.  Top Takeaways:    Building a solid customer experience foundation is essential for all businesses, regardless of their industry or target audience.     Andrew shares the four key steps to deliver experiences that lead to customer satisfaction, repeat business, and retention.    Get your CX house in order. Break down internal barriers, whether they are human or digital, that hinder the success of customer experience initiatives.  Embrace AI. To handle customer experience (CX) on a large scale, go beyond manual, human-driven processes. Instead, focus on meeting customer expectations for instant responses, relevant content, and smart, seamless experiences across multiple channels.  Scale digitally in lockstep with selling partners. Create a comprehensive digital experience encompassing partners, customers, and internal teams. This enables everyone to access a unified, real-time view of the entire customer journey.  Measure what matters. The metric that matters the most is the success and thriving of the customer's business.    To create a successful digital customer experience, businesses must focus on reaching customers directly and through different channels, tailoring their approach based on customer preferences and needs. Utilizing digital tools and technology allows companies to effectively reach millions of customers in different countries and engage with them in a personalized manner.    Plus, Shep and Andrew share more customer experience tips applicable to businesses, whether in B2B, B2C, or in government. Tune in!  Quote:   "We are now in the age of the customer where customers can quickly and easily switch vendors if they want to. Every company must develop a customer experience that brings customers to the value they're looking for quickly, without a lot of hurdles."    About:    Andrew Carothers, CCXP, is a senior customer experience leader, author and speaker. He was a founding member of Cisco's CX function, contributing to the development of the company's digital customer experience strategy.  Shep Hyken is a customer service and experience expert, New York Times bestselling author, award-winning keynote speaker, and host of Amazing Business Radio.    Learn more about your ad choices. Visit megaphone.fm/adchoices

In this week's episode, Abby and Vanessa discuss... Southern Charm: the Taylor of it all RHOC: the conclusion of the part 2 reunion Help them reach their goal of 1k reviews! Leave a 5 star rating or written review! We've worked out a special deal with Hiya for their best selling children's vitamin. Receive 50% off your first order. To claim this deal you must go to hiyahealth.com/REALMOMS.  Learn more about your ad choices. Visit megaphone.fm/adchoices

*This episode is available as a Patreon Crappens On Demand video!* Shep tries to prove how ok he is with Austen messing with his bird that he cooks a bird and makes everyone eat it. It's … disturbing. Cut the pheasantries, it's a good old fashioned Southern Charm dinner party fight! This week's bonus episode is a Trailer Trash breakdown of Real Housewives of Beverly Hills.Get all our video recaps and bonuses at patreon.com/watchwhatcrappensSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Enhancing Customer Support Efficiency with AI and Human Collaboration  Shep Hyken interviews Peter Mullen, Chief Marketing Officer of Interactions. He talks about the power of AI in customer service and the benefits of integrating human support when necessary.  Top Takeaways:    Conversational AI technology, powered by artificial intelligence, has revolutionized customer support by providing efficient and personalized assistance to customers. This technology can understand customers' queries, provide relevant answers, and guide them toward a resolution.    Combining AI and human agents can create a seamless and effective customer experience. When AI detects that a customer is not getting the desired answer or experiencing difficulties, it can seamlessly transfer the conversation to a human agent who can provide further assistance. This collaboration between AI and humans can reduce customer frustration and lead to quicker problem resolution.    Conversational AI solutions can be beneficial in voice-led customer interactions. By recognizing ambient noise, heavy accents, or other challenges, AI can identify when a customer's intentions may not be fully understood. In such cases, the conversation can be seamlessly transferred to a human agent, minimizing any disruption in the customer experience.    By automating routine inquiries and tasks, AI allows human agents to focus on more complex or specialized customer needs. This allows contact centers to handle more inquiries while maintaining service quality.    Conversational AI technology has the potential to improve customer satisfaction by reducing the number of interactions required to solve a problem. Studies show that customers often become frustrated after a few unsuccessful attempts to resolve an issue. Therefore, companies that can address customer concerns with fewer engagements will likely see higher customer satisfaction rates.    Plus, Shep and Peter answer the question: Will AI take away jobs? Tune in!  Quote:   “Generative AI has brought about a mix of excitement, fear, and confusion since the beginning. When we emphasize the importance of involving humans, it helps us anchor ourselves as we move forward.”    About:    Peter Mullen is the Chief Marketing Officer of Interactions, a company specializing intelligent virtual assistants and conversational AI. He is a seasoned marketing executive with 20 years of experience. Before his role at Interactions, he also held prominent marketing and communications roles at VXI Global Solutions, Comcast, and Netflix.  Shep Hyken is a customer service and experience expert, New York Times bestselling author, award-winning keynote speaker, and host of Amazing Business Radio. Learn more about your ad choices. Visit megaphone.fm/adchoices

Mojo dojo casa house vibes have taken over a very random theme party in Charleston and Messy Kraig is delivering by forcing Shep and Austen to have a conversation about Taylor. Is Taylor the next Rachel? We give our opinion on if this is Scandoval Part 2. Gina surprises us by being the star of the RHOC Reunion Part 1. We discuss why we think Tamra actually cares for Jen even though she is constantly trying to blow up her life. Get 30% off your first Little Spoon order by going to littlespoon.com/realmoms and enter code REALMOMS at checkout. Learn more about your ad choices. Visit megaphone.fm/adchoices

Taylor and Austen's secret threatens to destroy the love rhombus they share with Shep and Olivia. Not even the safe confines of Republic can ease the tension on this week's Southern Charm (S09E04).Get all our video recaps and bonuses at patreon.com/watchwhatcrappensSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

This week on Southern Charm (S09E02), we meet new cast members and learn that Austen and Taylor had a sleepover. Shep's totally cool, man. Totally cool...Watch this episode with Crappens on Demand here: http://bit.ly/crappensvideoSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

*Also avail as video on Crappens On Demand http://bit.ly/crappensvideo* Taylor rages back onto the Southern Charm scene to let Shep have it at Madison's Wedding Party. Will she get the justice she deserves, or just get covered in the poo Olivia hurls over her fence? This week's bonus episode is a catch up on Ben's covid and Ronnie's Palm Springs journeys, respectively. Get all our video recaps and bonuses at patreon.com/watchwhatcrappensSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.