Podcasts about Shep

#165 - The Missouri River winds through America's heartland like a massive, muddy snake—but what's it like to follow it from source to mouth? Larry Campbell, a retired math professor, did exactly that in a life-changing seven-week adventure that transformed his understanding of this iconic waterway.Larry's journey began at Three Forks, Montana, where he made the startling discovery that the Missouri begins by flowing north, not south as many assume. From there, he traced the river's 2,300-mile path through seven states, 27 cities, and centuries of American history. Along the way, he walked in the footsteps of Lewis and Clark, often standing in the exact spots where these legendary explorers had stood more than two centuries earlier.What makes Larry's story so captivating isn't just the magnificent landscapes or historical sites—it's the "human treasures" he encountered. There's the story of Shep, a loyal dog who greeted trains daily for five years hoping his deceased owner would return. There's the Swiss woman who found freedom in South Dakota's vast open spaces after leaving the confines of alpine Europe. And there's the unexpected discovery that Larry's own great-great-grandfather was one of the founders of Atchison, Kansas, a revelation that gave his journey a deeply personal dimension.The Missouri River isn't just water flowing through America—it's a cultural dividing line separating farmers from ranchers, splitting cities across state lines, and even creating time zone boundaries in places like Pierre and Fort Pierre. Larry's vivid descriptions bring these fascinating quirks to life, showing how the river has shaped not just the landscape but the very identity of the communities along its banks.Ready to experience this fascinating journey yourself? Pick up Larry's beautifully illustrated book "Rollin' Down the River: Discovering People and Places Along the Mighty Missouri," featuring 200 photographs and stories that will make you feel like you're traveling alongside him. Contact Larry directly for a signed copy at a special discount for podcast listeners—and discover why this adventure became so much more than just a trip down a river. You can reach Larry by email larrycampbell@missouristate.edu or check out his website www.larryncampbell.com.Want to be a guest on Journey with Jake? Send me a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/journeywithjake Visit LandPirate.com to get your gear that has you, the adventurer, in mind. Use the code "Journey with Jake" to get an additional 15% off at check out. Visit geneticinsights.co and use the code "DISCOVER25" to enjoy a sweet 25% off your first purchase.

This is a Flashback from June6/12/2023, show #812. We had a BLAST! Doc was on the pane along with our good friend Shep. Enjoy this trip back into The Old Man's Podcast's archives, we got more coming!!! Later Gators!!! *Get everything you need to start your own successful podcast on Podbean here: https://www.podbean.com/tomspodcastPBFree *Visit our webpage where you can catch up on Current / Past Episodes: www.theoldmanspodcast.com     *Contact us at: theoldmanspodcast@gmail.com     Checkout and Follow the Writings of Shonda Sinclair here: Roaming the Road (of Life):https://www.shondasinclair.com/   *TOMPodcast Music Shows: https://www.mixcloud.com/TOMPodcast/  

Tyler Perry is one of the most influential black film makers in the industry. From feature films, to classic characters, he's helped mold black culture in so many ways. Thus , for a black former athlete turned actor to get his fist break in the industry on the set of a Tyler Perry production , it only speaks further to how sometimes, you can never predict the full circle moment that could change your life! Duby Maduegbunam joined the show to discuss his transition from hoops to. acting, and the small steps along the way that helped him get there. From Tyler Perry productions, to bringing to like "Shep" the legendary antagonist on NBA 2K, Duby's journey as an actor has been nothing short of amazing! We get into the intricacies of navigating such a competitive industry, doing so in Los Angeles where the challenges are many, and how to find community while on the climb to success. This is a conversation you won't want to miss! So be sure to subscribe so you don't miss a single moment!

Shep and Trent present their "Heroes and Heels" of the sports weekend, highlighting who impressed and who did NOT.See omnystudio.com/listener for privacy information.

Shep and Trent present their "Heroes and Heels" of the sports weekend, highlighting who impressed and who did NOT.See omnystudio.com/listener for privacy information.

"Tuning in the latest starFrom the dashboard of my carCruisin' at sevenPush button heavenCapturing memories from afarIn my car, that's why God Made The Radio"So please join me on one of God's best creations, Radio. Joining us on this week's "Whole 'Nuther Thing" are Tim Buckley, The Doors, Earth Opera, Talking Heads, Elton John, The Fixx, Kinks, Police, Cat Stevens, Dan Fogelberg, Eric Clapton, The Who, Cream, Shep & The Limelights, & Harry Chapin. Additionally, we'll pay our respects to 2 of our Musical Brothers, Brian Wilson & Sly Stewart & Fatherhood. 

Shep lays out just how sparse the backup quarterback landscape is in the NFL.See omnystudio.com/listener for privacy information.

Shep lays out just how sparse the backup quarterback landscape is in the NFL.See omnystudio.com/listener for privacy information.

Navigating Multiple Customer Segments, Needs, and Expectations  Shep interviews Ryan Hamilton, associate professor of marketing at Emory University's Goizueta Business School and co-host of The Intuitive Customer. He talks about his new book, The Growth Dilemma, and the challenges brands face in serving multiple customer segments with differing needs and expectations.   This episode of Amazing Business Radio with Shep Hyken answers the following questions and more:    How does customer segmentation impact how customer experiences are designed?  How can businesses navigate conflicts between different customer groups seeking unique experiences?  In what ways do ideological differences between customers influence brand experience?  Why is it important for companies to continually adapt their customer experience as their customer base grows?  How do influencers impact customer behavior?  Top Takeaways:    Some companies believe that they are only serving one type of customer. In reality, there are often several segments with different needs and expectations. Take Disney, for example. They serve both families with kids and “Disney adults”—grown-ups who love the Disney experience just as much. Each group may be looking for something different, but both are important to the overall customer experience.  Companies need to recognize how different customer groups impact the business and how they interact with one another. When companies do not understand the different customer segments that they serve, they risk accidentally leaving one group out (and losing their business) or even creating conflict between groups.  One way to keep different customer groups happy is to design experiences just for them, even if they are sharing the same space. Depending on your type of business, this could mean creating special areas, offering different products, or even building new locations with certain features in mind.   As a business grows, so will its customer base. This means adjusting and innovating to meet the diverse needs and expectations of their customers. Successful brands continually evolve to attract and serve new customers without compromising the identity that initially drew their original customers.  Innovation is a double-edged sword. It can bring about changes that improve or disrupt the customer experience. Brands need to be willing to listen to customer feedback and adapt accordingly. Good communication and flexibility show customers that their opinions matter.  Customer segments and expectations evolve. What works for a brand today might not work tomorrow. Brands need to continually monitor how their different customer segments change and interact with each other, and be ready to adjust products, services, and experiences to keep everyone happy.  Plus, Shep and Ryan discuss how influencer and follower relationships drive trends and customer behavior. Tune in!  Quote:    "Serving one customer segment is challenging enough, but when you have multiple groups wanting different things, you're managing a whole ecosystem where you need to keep each customer happy."  About:    Ryan Hamilton is a keynote speaker and an associate professor of marketing at Emory University's Goizueta Business School. He is the co-author of The Intuitive Customer and the co-host of a podcast with the same name. His new book, co-authored with Annie Wilson, The Growth Dilemma: Managing Your Brand When Different Customers Want Different Things, is now available on Amazon.    Shep Hyken is a customer service and experience expert, New York Times bestselling author, award-winning keynote speaker, and host of Amazing Business Radio.   Learn more about your ad choices. Visit megaphone.fm/adchoices

Shep explains why the state of Michigan is as good as it gets for golf.See omnystudio.com/listener for privacy information.

Shep explains why the state of Michigan is as good as it gets for golf.See omnystudio.com/listener for privacy information.

This week, Kiki & Krystina are back for another round of Hot Topics with Scheana, where they are all weighing in on some unpopular fan opinions from the Bravoverse, including: Teddi should get her diamond back! They need to get Paige, Ciara & Amanda out of bed! Housewife glam teams have got to go! LVP was behind the RadarOnline story about Dorit's dog! The Valley is better without Jax! Scheana was both Miami girl AND Vegas girl! RHOSLC is the worst dressed franchise! Do they agree? Plus, how did Scheana find out who was leaking her private info? And is Shep a good kisser? Tune in to find out! Follow us: scheana scheananigans Co-Hosts: @thetalkofshame @krystinaarielle BUY MY BOOK!!!MY GOOD SIDE is available for Pre-Order now at www.mygoodsidebook.com The video version of this episode will be available on Scheana's YouTube page on Friday, June 6th.Episode Sponsors:Make your outdoor space your dream oasis TODAY with Wayfair, and enjoy it all summer long. Head to Wayfair.com right now to shop a huge outdoor selection.Go to boncharge.com and use coupon code GOODASGOLD to save 15%.Hero Bread is offering 10% off your order. Go to hero.co and use code GOODASGOLD at checkout.Get started at FactorMeals.com/goodasgold50off and use code goodasgold50off to get 50 percent off plus FREE shipping on your first box.If you're into glamour and romance, things are heating up on Hulu. Catch new seasons of Project Runway and Bachelor in Paradise this summer.Produced by Dear MediaSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Shep dives into our Mitch Lyons Wealth Poll Question: does a player or coach need to win a championship to be considered the greatest to ever do it?See omnystudio.com/listener for privacy information.

Shep dives into our Mitch Lyons Wealth Poll Question: does a player or coach need to win a championship to be considered the greatest to ever do it?See omnystudio.com/listener for privacy information.

Rebecca Creagh and John Fallon are in studio to talk about a busy international week and react to the FAI Cup draw; Bernard Jackman looks at Paul O'Connell's Ireland squad for the summer tour and the arrival of Stuart Lancaster in Connacht, plus Shep previews the NBA finals between the Thunder and the Pacers! Game On.

Summary: Let's talk about babies, baby! Today our hosts discuss books featuring pregnant protagonists. This is especially timely given that Holly is pregnant (and upon release, perhaps Baby has already arrived!). Whether you're looking for an unexpected romance or a real look into vulnerability and perseverance, reading works centered on pregnant folks is a great avenue to go down. Note: Given the imminent arrival of Holly's baby, we will be going on a hiatus after our 90th episode, through the summer and fall. We will keep you all posted from there about what's next as Holly gets adjusted to this new phase of life—in the meantime, thanks for your patience and of course we have 90 episodes you can revisit at any time in case you miss us.  Topics Discussed: The Heart (4:28): Devin discussed Ready or Not by Cara Bastone, a novel following Eve Hatch after a one night stand leads to an unintended pregnancy. Living in Brooklyn with a dream-adjacent career, best friends, and a cozy if not exciting life, Eve now has her whole future thrown into uncertainty. Whether it's collaborating with her baby daddy or increasingly relying on her best friend's brother, Shep, Eve needs to figure out what she really wants now, beyond her child. Devin's key takeaways were: The portrayal of pregnancy and the pacing of this story by Bastone give the reader time to experience (secondhand) the trajectory of those pivotal 9 months and how Eve navigates not only her growing belly but also her growing network and expanding world. With ups and downs, excitement and fear, whether you've been pregnant before or not you should expect to empathize and better understand that experience.  While there are romantic elements to this book, it's not a very intense or dramatic part of the book. The greater emotional arc of the book is around found family for Eve and the way she explores platonic and romantic intimacy outside of sexuality. If you're looking for a slow burn, emotionally intelligent connection, this book is for you.  As the reader follows Eve from her predictable and controlled life in Brooklyn into this surprising and unexpected future, we explore how she learns to embrace the unexpected and let go of her need to control her life too much. The best laid plans almost never work out and for Eve, that might be a great thing.  The Dagger (15:48): Holly discussed Tilt by Emma Pattee, a climate fiction story following Annie, a 37-week-pregnant woman who is shopping in IKEA when a massive earthquake - modeled after the predicted Cascadia Subduction Zone event - devastates Portland, OR. Trapped momentarily amidst the chaos, she escapes the huge store only to find the city in ruins: communication lines are down, infrastructure is destroyed, and everyone is panicking. With no way to get in touch with her husband, Annie embarks on a treacherous journey across the city to reunite with him. Holly's key takeaways were: Throughout her journey, Annie grapples with her identity and the societal expectations of motherhood. She reflects on her past aspirations, including her abandoned dream of becoming a playwright, and how these unfulfilled ambitions intersect with her current role as a mother-to-be. The narrative delves into her internal conflicts, questioning traditional notions of maternal instinct and the societal pressures placed upon mothers.  The earthquake serves as a catalyst for Annie's transformation. Initially portrayed as overwhelmed and uncertain, her experiences during the disaster compel her to confront her fears and reassess her priorities. This journey mirrors the transformative process of becoming a mother, highlighting themes of growth, sacrifice, and the redefinition of self. Annie's odyssey underscores the human capacity to endure and adapt in the face of overwhelming adversity. Throughout her journey, Annie meets a spectrum of individuals—some offering aid, others posing danger—each interaction shedding light on human nature in crisis. Interspersed with her physical journey are Annie's reflections on her past: her career aspirations, the strains in her marriage, and her ambivalence about motherhood. Hot On the Shelf (32:01): Devin: We Solve Murders by Richard Osman Holly: King of Ashes by S.A. Cosby What's Making Our Hearts Race (36:01): Holly: IMO Podcast with Michelle Obama and Craig Robinson Devin: Silicon Valley on HBO Max   Instagram: @heartsanddaggerspod Website: www.heartsanddaggerspod.com   If you like what you hear, please tell your friends and rate and review us on Apple Podcasts and Spotify so that we can find our perfect audience.

In this must-listen episode of the Millionaire Car Salesman Podcast, host Sean V. Bradley, CSP, and co-host LA Williams sit down with Shep Hyken, the internationally renowned customer service and customer experience expert, best-selling author, and keynote speaker, to explore the critical role exceptional customer experience plays in today's automotive industry. "They're not just comparing you to another dealer. They're going to compare you to the best experience they ever had." — Shep Hyken As the market navigates post-pandemic shifts and economic challenges like high interest rates and limited inventory, Shep shares actionable strategies that dealerships can implement right now to stand out. From customer engagement to loyalty-building techniques, Shep dives deep into what it takes to create an unforgettable experience at every customer touchpoint. "You must model the behavior you want others to do toward others." — Shep Hyken Listen in to hear why focusing on existing customers, embracing innovative tools like Podium, and modernizing your approach to customer service can lead to massive revenue growth. Are you prepared to elevate your dealership's customer experience and boost retention in today's competitive market? Tune in to find out how to turn service into a powerful driver of long-term success.   Key Takeaways: ✅ Enhancing customer retention is often more beneficial and cost-effective than solely focusing on acquiring new business. ✅ Leveraging technology and AI, such as Podium, can significantly improve customer interactions and streamline dealership operations. ✅ Maintaining a positive work culture among employees directly influences the quality of customer service delivered. ✅ Leading dealerships prioritize creating a seamless and consistent experience across all customer touchpoints, setting them apart in service delivery. About Shep Hyken ​Shep Hyken is a globally recognized customer service and experience expert, acclaimed keynote speaker, and New York Times and Wall Street Journal bestselling author. As the Chief Amazement Officer of Shepard Presentations, he has dedicated his career to helping organizations build loyal relationships with their customers and employees.​ Since founding Shepard Presentations in 1983, Shep has worked with over 1,200 clients, ranging from Fortune 100 companies to small businesses, across various industries including retail, healthcare, technology, and financial services. His client list includes notable organizations such as American Airlines, AAA, Anheuser-Busch, AT&T, Aetna, Abbott Laboratories, and American Express.​  Shep's dynamic presentations are known for their high energy, humor, and practical insights, often incorporating magic to engage audiences. He has been inducted into the National Speakers Association Hall of Fame for lifetime achievement in the speaking profession and holds the Certified Speaking Professional (CSP) designation.​ An accomplished author, Shep has written several bestselling books on customer service and experience, including "Moments of Magic," "The Loyal Customer," "The Cult of the Customer," "The Amazement Revolution," "Amaze Every Customer Every Time," "Be Amazing or Go Home," "The Convenience Revolution," and "I'll Be Back." His articles have been featured in hundreds of publications, and he is a regular contributor to Forbes.​ Shep is also the creator of The Customer Focus™ program, designed to help organizations develop a customer service culture and loyalty mindset. Through his work, he emphasizes that customer service is not just a department but a philosophy that should permeate every aspect of an organization.​   Navigating the Automotive Customer Experience: Embracing AI and Building Loyalty Key Takeaways Customer Satisfaction and Experience are Distinct: Understanding the difference and focusing on both can elevate a dealership from best in class to world class. Leveraging Existing Customer Relationships: Prioritizing current customer engagement and retention is more cost-effective and profitable than focusing solely on new lead acquisition. Artificial Intelligence as a Game-Changer: AI innovations are transforming the dealership landscape by enhancing customer interactions and streamlining operations. Enhancing the Customer Experience in Automotive Retail In the rapidly evolving automotive industry, dealerships must adapt their strategies to exceed customer expectations. Sean V. Bradley and Shep Hyken dive into the intricacies of customer satisfaction and experience, two interrelated yet distinct components that every dealership should master. According to Hyken, "The way that whole thing is handled, is it easy? Is it hassle-free?" Such questions underscore the need for seamless web interfaces and responsive sales teams to create an unparalleled service atmosphere. Customer experience encompasses every interaction a consumer has with a dealership, from visiting the website to consulting with a salesperson. For car dealerships aiming for world-class status, it's crucial to transcend industry standards and look outside the industry for inspiration. As Hyken wisely notes, "They're going to compare you to the best experience they ever had." This calls for analyzing experiences provided by leaders like Amazon and Walmart to ensure dealerships offer frictionless, memorable interactions that build long-term loyalty. Retention vs. Acquisition: The Loyalty Revenue Stream Prioritizing existing customers over acquiring new ones can seem counterintuitive, yet it's a strategic pivot that aligns with both customer retention and profitability. As discussed by Sean V. Bradley, focusing on your current customer base can lead to higher conversion rates and increased revenue. "NADA says that a prior customer is a 65% closing ratio and a much higher gross profit," he remarks, emphasizing a shift towards maintaining strong relationships with your existing clientele. Moreover, service departments play a pivotal role. With a "service customer to your point is seven times as likely to purchase a vehicle if they service a car," embracing service excellence not only ensures immediate customer satisfaction but also strengthens their connection to the brand, making them more likely to return for future purchases. The foundational principle is clear: solidify customer loyalty through consistent, exceptional service, thereby reducing churn and boosting long-term profitability. The Role of Artificial Intelligence in Transforming Dealerships Artificial Intelligence (AI) is poised to reshape traditional dealership models by optimizing customer interactions and operational efficiencies. Shep Hyken highlights AI's potential in generating personalized and high-quality customer interactions. "AI needs to be smart enough to not give the wrong answer," Hyken advocates, outlining the balance between maintaining human oversight and deploying AI for scalable customer service solutions. Podium's AI-powered platforms offer tools that handle after-hours inquiries, schedule test drives, and maintain conversational consistency across multiple platforms, ensuring a seamless transition between digital and in-person interactions. In an age where most touchpoints before a sale are digital, embedding AI in CRM systems elevates customer experiences. As Bradley affirms, "If your AI is integrated with your CRM, if your AI is integrated with your online reputation strategy…it is next level." By streamlining these processes, dealerships can enhance engagement, nurture relationships, and ultimately drive more sales.   The automotive industry stands at a pivotal juncture where transformation is not just necessary but imperative. By understanding the nuances between customer service and experience, fostering robust relationships with existing customers, and embracing cutting-edge technologies like AI, dealerships can not only survive the intricacies of the modern market but truly thrive in it. The insights shared by industry experts provide a roadmap to not only meet but exceed customer expectations, ensuring loyalty and profitability in uncertain times.   Resources: Podium: Discover how Podium's innovative AI technology can unlock unparalleled efficiency and drive your dealership's sales to new heights. Visit www.podium.com/mcs to learn more!   Dealer Synergy & Bradley On Demand: The automotive industry's #1 training, tracking, testing, and certification platform and consulting & accountability firm.   The Millionaire Car Salesman Facebook Group: Join the #1 Mastermind Group in the Automotive Industry! With over 29,000 members, gain access to successful automotive mentors & managers, the best industry practices, & collaborate with automotive professionals from around the WORLD! Join The Millionaire Car Salesman Facebook Group today!   Win the Game of Googleopoly: Unlocking the secret strategy of search engines.     The Millionaire Car Salesman Podcast is Proudly Sponsored By: Podium: Elevating Dealership Excellence with Intelligent Customer Engagement Solutions. Unlock unparalleled efficiency and drive sales with Podium's innovative AI technology, featured proudly on the Millionaire Car Salesman Podcast. Visit www.podium.com/mcs to learn more!   Dealer Synergy: The #1 Automotive Sales Training, Consulting, and Accountability Firm in the industry! With over two decades of experience in building Internet Departments and BDCs, we have developed the most effective automotive Internet Sales, BDC, and CRM solutions. Our expertise in creating phone scripts, rebuttals, CRM action plans, strategies, and templates ensures that your dealership's tools and personnel reach their full potential.   Bradley On Demand: The automotive sales industry's top Interactive Training, Tracking, Testing, and Certification Platform. Featuring LIVE Classes and over 9,000 training modules, our platform equips your dealership with everything needed to sell more cars, more often, and more profitably!

Shep opens Tuesday's show with some quick takeaways from Lions All-Pro center Frank Ragnow's announcement that he's hanging 'em up.See omnystudio.com/listener for privacy information.

Tanner and Shep give their thoughts on last Sunday's AEW Double or Nothing PPV, this past week's AEW Dynamite, Mariah May leaving AEW, and more! Buy Kicking Out Podcast Merch: https://www.kickingoutshop.com/ Pro Wrestling Tees: https://www.prowrestlingtees.com/kick... Subscribe to the Kicking Out Podcast YouTube Channel: https://www.youtube.com/channel/UCYDKPnB38xwC4UM_cPq95hw Follow Kicking Out Podcast on X: https://www.twitter.com/kickingoutpod Follow Tanner on X: @TannerLee92 https://twitter.com/TannerLee92 Follow Paul on X: @PaulZartman87 https://twitter.com/PaulZartman87 Follow Shep on X: @THESHEP27 https://twitter.com/THESHEP27 Follow Kicking Out Podcast on Instagram: https://www.instagram.com/kickingoutpod Like Kicking Out Podcast on Facebook: https://www.facebook.com/KickingOutPod 

Shep and Trent give their "Heroes and Heels" from the sports weekend, including who impressed and who did NOT.See omnystudio.com/listener for privacy information.

Mitch Lyons joins the show for our weekly "Mondays with Mitch" chat, as he and Shep discuss the latest controversy with Stefon Diggs, villains in sports, Aaron Rodgers' stance with the Pittsburgh Steelers, and much more.See omnystudio.com/listener for privacy information.

THE REMIX IS BETTER Pt. 2 BRIMFUL OF ASHA Cornershop 1998 Norman Cook Remix MISSING Everything But The Girl 1995 Todd Terry Remix JUST ANOTHER DREAM Cathy Dennis 1990 Shep... LEARN MORE The post TTBA Replay 30MAY2025 Pt. 1 appeared first on Turn the Beat Around.

Shep talks with callers about moving down past all-timers for new greats like Nikola Jokic, and what the criteria should be.See omnystudio.com/listener for privacy information.

Shep reacts to Jeff Blashill being hired by the Chicago Blackhawks as head coach, and challenges the idea that retread head coaches can't be successful.See omnystudio.com/listener for privacy information.

In today's episode, People Magazine's Andrea Lavinthal joins Dylan to go behind the scenes of Bravo's Most Eligible Bachelors issue where the Bravo men bared it all. From Tom Schwartz being the JLO of Bravo to Shep being a walking thesaurus, Andrea spills the tea on who was charming, who surprised her, how Fraser Olender from Bel ow Deck might be the straight man whisperer. They also get into the future of RHONY, how marriage is depicted on The Valley, and how the newly announced Real Housewives of Rhode Island is very Jersey coded. Let us know in the comments who YOU think deserved to make the issue of Bravo's Most Eligible Bachelors!  Go to the Always On YouTube page to watch full length episodes every Tuesday: Youtube.com/@AlwaysOnBetches  Learn more about your ad choices. Visit megaphone.fm/adchoices

Maintaining Consistent Customer Service Standards Across Every Location  Shep interviews Ray Titus, CEO of United Franchise Group (UFG). They discuss embracing change, balancing creativity and standards, and maintaining consistency across over 1,800 franchises in over 80 countries.  This episode of Amazing Business Radio with Shep Hyken answers the following questions and more:    How can businesses maintain consistent customer service across different industries?  How does staff training influence customer satisfaction?  How does community involvement enhance customer loyalty?  Can one employee's actions shape the reputation of an entire franchise network?  How does embracing technological change improve customer experience?  Top Takeaways:    Different types of businesses may require different standards when it comes to their products and procedures. However, customer experience standards like being easy to do business with and maintaining excellent customer communication can be applied to any industry.   Delivering a consistent level of service helps customers know what to expect, no matter which location or brand they visit. It's this consistency that builds trust and a strong reputation over time.  Every business and leader must be receptive to change, whether it is new technology, rising customer expectations, or new regulations. Companies need to keep learning and adapting to thrive.  Every employee, from new hires to experienced managers, represents the entire brand and all its locations the second they interact with a customer. Every person in the company must be trained and equipped to be the "CEO of the Moment" because a single moment can make or break the brand's reputation.   Becoming involved in the local community allows brands to stand out and build loyalty. This could mean supporting Little League teams, participating in school events, or helping with local charities. Customers appreciate it when brands support the causes that they care about. When a brand becomes "the most popular person in town," people will go out of their way to support it.  Training isn't something you did. It's something you do continuously and consistently. It isn't just about teaching people how to do their jobs. It's about sharing company values, customer service best practices, and keeping up to date with the standards for each type of business.  Examine every touchpoint in a customer's journey and try to make it the best in the world. Businesses can set themselves apart by making little improvements in each interaction that add up to an unforgettable experience for customers.  Plus, Shep and Ray talk about Will Guidara's concept of "unreasonable hospitality" that can be applied to all businesses, in every industry. Tune in!  Quote:   "Your employees must understand that what they say and do impacts others. When they interact with a customer, they represent not just themselves but the entire organization's reputation."  About:    Ray Titus is the CEO of United Franchise Group (UFG), a global leader in franchising. UFG and its affiliated brands currently have a presence in over 80 countries, with a network of over 1,800 franchise locations worldwide.      Shep Hyken is a customer service and experience expert, New York Times bestselling author, award-winning keynote speaker, and host of Amazing Business Radio.  Learn more about your ad choices. Visit megaphone.fm/adchoices

In the latest episode of Intellectual But Ignant, we had a real special guest—Coach Darnell "Shep" Shepard coming straight out of 375 Holt Road—. He's the assistant coach for the reigning state champions at Wheeler High School, head of production at Honor Roll Clothing, a certified VertiMax trainer, and also lends a hand with the Decatur Blazers program. Mako and Shep dove deep into basketball talk, from Shep winning 4 out of the last 6 state championships to working under the legendary Coach Larry Thompson. We explored his early beginnings in New York, his move to Georgia, and how he found his calling as a coach. Coach Shep is what you'd call a true players' coach—always front and center for both his current and former players. He spoke about recognizing greatness early on, including his long-standing relationship with Utah Jazz starting point guard Isiah Collier, who he's known since middle school. We also touched on the flawed ranking systems for high school athletes and how that motivates both him and his players. Shep opened up about how raising a child with autism has taught him patience and life lessons that carry over into how he coaches and supports his team. We talked about his journey with Honor Roll Clothing, a brand that's been going strong for nearly 15 years, and how their slogan, “Excellence is a process,” applies to all areas of life. From legendary players he's seen firsthand, to the historic talent coming out of Wheeler, to his sharp ear for music, the conversation was full of gems. It could've been a little more “ignant,” but overall, it was a powerful discussion with someone allot would consider is already a Georgia legend. So kick back, relax, and don't forget to like, comment, and subscribe. Follow us on Instagram, Twitter, Facebook, and TikTok!

Shep and Trent present their "Heroes and Heels" from the Memorial Day sports weekend, including who impressed and who did NOT.See omnystudio.com/listener for privacy information.

The reigning KOP Predictions Champion JPJ of Love Wrestling's Between Two Beards and his co-host, Pluggo, take on Tanner and Shep as they make their match predictions and confidence points for AEW Double or Nothing 2025 taking place on Sunday, May 25th at the Desert Diamond Arena in Glendale, AZ. Buy Kicking Out Podcast Merch: https://www.kickingoutshop.com/ Pro Wrestling Tees: https://www.prowrestlingtees.com/kick... Subscribe to the Kicking Out Podcast YouTube Channel: https://www.youtube.com/channel/UCYDKPnB38xwC4UM_cPq95hw Follow Kicking Out Podcast on X: https://www.twitter.com/kickingoutpod Follow Tanner on X: @TannerLee92 https://twitter.com/TannerLee92 Follow Paul on X: @PaulZartman87 https://twitter.com/PaulZartman87 Follow Shep on X: @THESHEP27 https://twitter.com/THESHEP27 Follow Kicking Out Podcast on Instagram: https://www.instagram.com/kickingoutpod Like Kicking Out Podcast on Facebook: https://www.facebook.com/KickingOutPod 

Keith Treacy on last night's Europa League Final; Shane Stokes has the latest from the Rás Tailteann; Waterford's Niamh Rockett has her say on how the skorts saga might be resolved, and Shep updates us on the NBA playoffs! Game On.

Shep challenges the idea that defensive-minded teams are "boring" and debunks the narrative that one particular team in the Stanley Cup Playoffs isn't scoring enough goals.See omnystudio.com/listener for privacy information.

Building Trust with AI in Customer Support  Shep interviews Kenji Hayward, Senior Director of Customer Support at Front. He talks about Front's The State of Service Expectations report and how customer expectations are evolving around AI, response times, loyalty, and what businesses can do to meet and exceed those expectations.  This episode of Amazing Business Radio with Shep Hyken answers the following questions and more:    What are the top expectations customers have from brands? What role does AI play in enhancing customer interactions and support?  How many bad experiences does it take before a customer stops doing business with a company?  Why is it important for companies to use their products?  Is there a difference between how businesses and customers perceive good response times?  Top Takeaways:    Be a customer of your own business. One of the best ways to understand and improve a product is by using it yourself. When team members, including managers and leaders, act as customers, they feel what real customers experience, both the good and the bad.    The State of Service Expectations by Front found that it only takes three bad experiences before 59% of customers decide to leave and find a different company to do business with. This leaves almost half of the customers who leave after 2 or even 1 negative experience from your brand. This means every interaction counts.  The very first interaction can set the tone for their whole experience. Many companies are now using AI to handle their first contact, so it must be friendly, fast, and accurate.  Transparency is essential in building trust. Companies using AI or chatbots should always be upfront with customers. People appreciate being told whether they are chatting with a human or a digital assistant, and that when the technology isn't working, there is an easy way to reach a real person.  Many customers (39%) like it when companies remember their preferences or past purchases and use that information to offer better service. However, some customers (57%) also worry about how much personal data is shared with AI or other technology. Finding the right balance between personalization and privacy is important so customers can feel comfortable and safe with how their information is being used.  Customers want an amazing experience, even if it costs extra. The State of Service Expectations found that 60% of customers would be willing to pay more for faster response times. Our customer service and experience research echoes this, where 59% of customers say customer service is more important than price.   AI has gotten much better, faster, and cheaper in the last few years. It's easy to get caught up in the latest technology or the fanciest software. But no matter how advanced your tech is, it won't matter if you don't have the foundations of good customer service, like empathy, transparency, speed, and convenience.  Plus, Shep and Kenji discuss how much customers are willing to wait for email, chat, or phone responses before they start to lose patience with your brand. Tune in!  Quote:   "Bad experiences can turn the customer off and make you lose their loyalty. In this day and age, where customers have many options on brands they want to work with, the role of customer support teams has become really amplified."    About:    Kenji Hayward is the Senior Director of Customer Support at Front. He is a customer experience and AI innovator. You can follow his newsletter on customer support and technology, Top Tier Support.  Shep Hyken is a customer service and experience expert, New York Times bestselling author, award-winning keynote speaker, and host of Amazing Business Radio.    Learn more about your ad choices. Visit megaphone.fm/adchoices

 Tanner and Shep are joined by the KOP Predictions Champion, JPJ, of Love Wrestling's Between Two Beards, as they talk about what they liked and didn't like on this week's episodes of AEW Dynamite and Collision. and go down many rabbit holes along the way!  Buy Kicking Out Podcast Merch: https://www.kickingoutshop.com/ Pro Wrestling Tees: https://www.prowrestlingtees.com/kick... Subscribe to the Kicking Out Podcast YouTube Channel: https://www.youtube.com/channel/UCYDKPnB38xwC4UM_cPq95hw Follow Kicking Out Podcast on X: https://www.twitter.com/kickingoutpod Follow Tanner on X: @TannerLee92 https://twitter.com/TannerLee92 Follow Paul on X: @PaulZartman87 https://twitter.com/PaulZartman87 Follow Shep on X: @THESHEP27 https://twitter.com/THESHEP27 Follow Kicking Out Podcast on Instagram: https://www.instagram.com/kickingoutpod Like Kicking Out Podcast on Facebook: https://www.facebook.com/KickingOutPod 

Shep and Trent present their "Heroes and Heels" from the sports weekend, including who impressed and who did NOT.See omnystudio.com/listener for privacy information.

Despite the Lions' tough road schedule, Shep believes home field advantage is overblown and the Lions will be just fine in 2025.See omnystudio.com/listener for privacy information.

This year marked ten years of Bravo's Southern Charm, where we get a glimpse at the lives of southern gentlemen and their ever present Peter Pan Syndrome. Annie Sieg returns as our reality tv historian to break down all the ways the men of Southern Charm reflect the misogyny we experience in our culture. The episode will cover Katherine Dennis, southern culture, Shep finally getting told he gives someone the ick, Craig and Paige's breakup, and all the discourse Bravo fans are having in the comments.Support the Show:Follow us at @menivetoleratedpod on Instagram! https://www.patreon.com/menivetoleratedpod on Patreon for bonus content! We are currently running a free trial on all three tiers!All ways to support the show can be found at https://linktr.ee/menivetoleratedpod. Join the newsletter so you know when all bonus material is out and learn about all our other projects.Find AnnieInstagramTiktok 

 AEW Double or Nothing 2025 is only two weeks away and the road to it is heating up! Tanner, Shep and Paul, discuss what they liked and didn't like on this week's AEW Dynamite & Collision. Buy Kicking Out Podcast Merch: https://www.kickingoutshop.com/ Pro Wrestling Tees: https://www.prowrestlingtees.com/kick... Subscribe to the Kicking Out Podcast YouTube Channel: https://www.youtube.com/channel/UCYDKPnB38xwC4UM_cPq95hw Follow Kicking Out Podcast on X: https://www.twitter.com/kickingoutpod Follow Tanner on X: @TannerLee92 https://twitter.com/TannerLee92 Follow Paul on X: @PaulZartman87 https://twitter.com/PaulZartman87 Follow Shep on X: @THESHEP27 https://twitter.com/THESHEP27 Follow Kicking Out Podcast on Instagram: https://www.instagram.com/kickingoutpod Like Kicking Out Podcast on Facebook: https://www.facebook.com/KickingOutPod 

Support Grassroots Journalism and Trends AnalysisAll links here: https://linktr.ee/shepardambellasTonight on The Shepard Ambellas Show, we dive into a looming crisis threatening the U.S.: the impending shortage of pharmaceuticals and medical supplies. With most pharmaceuticals manufactured in China, recent tariffs and a drastic reduction in shipping containers are pushing the supply chain to the brink. Experts warn that pharmacies across the country could soon be wiped out, leaving shelves bare. Medical supplies are also caught in the crossfire, with availability dwindling fast. When these essentials can be found, prices are skyrocketing, 3 to 5 times higher than before. Join Shepard Ambellas as he unpacks the dire situation, explores the impact on everyday Americans, and questions what's next for a nation on the edge of a supply chain collapse. Don't forget to like, subscribe, and hit the notification bell for daily updates! Share your thoughts in the comments!About the Show:The Shepard Ambellas Show is an electrifying and fast-paced program that features a blend of news and comedy. It has been ranked as high as #66 on US podcast charts, making it one of the most popular shows. You can catch the live broadcast daily at 7 pm Eastern/6 pm Central on the Shepard Ambellas YouTube channel, where Shep and other listeners are waiting to engage with you. If you miss the live show, don't worry - you can always catch up on Apple Podcasts or Spotify. So what are you waiting for? Tune in now and experience the excitement for yourself!Shepard Ambellas is a renowned investigative journalist, trends analyst, filmmaker, and founder of the famed Intellihub news website. With over 6,000 published reports and appearances on platforms like the Travel Channel's America Declassified, Coast to Coast AM with George Noory, and The Alex Jones Show, Ambellas has established himself as a fearless truth-seeker. His critically acclaimed documentary Shackled to Silence exposed hidden agendas behind the global pandemic, cementing his reputation as a bold voice against the status quo.

Support Grassroots Journalism and Trends AnalysisAll links here: https://linktr.ee/shepardambellasWelcome to this morning's explosive episode of The Shepard Ambellas Show! Shepard dives deep into the shocking reality of imminent asteroid strikes beginning this month, with NASA and ESA tracking city and continent-killer-sized asteroids. The first of which is set to impact on May 2, 2025. Shepard uncovers a global cover-up, connecting the dots between the escalating U.S. tariffs—now at 145% on Chinese goods—and a worldwide shift into Continuity of Government (COG) protocols. As nations brace for impact, are these tariffs just a distraction from the chaos above? With recent news of trade wars shaking economies, from Singapore's May 3rd election amid tariff fears to Pakistan's warning of military incursions, Shepard questions if global leaders are preparing for a catastrophic event while keeping the public in the dark.Join us as we explore the hidden truths, the science behind the asteroid threats, and what COG really means for humanity's future. Don't miss this critical discussion—subscribe, like, and share to stay informed! Don't forget to like, subscribe, and hit the notification bell for daily updates! Share your thoughts in the comments!About the Show:The Shepard Ambellas Show is an electrifying and fast-paced program that features a blend of news and comedy. It has been ranked as high as #66 on US podcast charts, making it one of the most popular shows. You can catch the live broadcast daily at 7 pm Eastern/6 pm Central on the Shepard Ambellas YouTube channel, where Shep and other listeners are waiting to engage with you. If you miss the live show, don't worry - you can always catch up on Apple Podcasts or Spotify. So what are you waiting for? Tune in now and experience the excitement for yourself!Shepard Ambellas is a renowned investigative journalist, trends analyst, filmmaker, and founder of the famed Intellihub news website. With over 6,000 published reports and appearances on platforms like the Travel Channel's America Declassified, Coast to Coast AM with George Noory, and The Alex Jones Show, Ambellas has established himself as a fearless truth-seeker. His critically acclaimed documentary Shackled to Silence exposed hidden agendas behind the global pandemic, cementing his reputation as a bold voice against the status quo.

Support Grassroots Journalism and Trends AnalysisAll links here: https://linktr.ee/shepardambellas Tune in to the Shepard Ambellas Show LIVE tonight at 7 PM EST/6 PM Central! In this explosive episode, Shep dives deep into the chaos of the ongoing tariff war and its shocking impact on everyday Americans. With prices soaring due to Trump's sweeping global tariffs, can Americans even afford to wipe their asses anymore? From skyrocketing costs of essentials like toilet paper to the broader economic fallout—stock market plunges, retaliatory tariffs from Canada, Mexico, and China, and a looming recession—Shep breaks down the harsh reality mainstream media won't touch. Are these tariffs really making America wealthy again, or are they pushing us to the brink? Join the conversation and share your thoughts in the comments! Don't forget to like, subscribe, and hit the notification bell for daily updates! Share your thoughts in the comments!About the Show:The Shepard Ambellas Show is an electrifying and fast-paced program that features a blend of news and comedy. It has been ranked as high as #66 on US podcast charts, making it one of the most popular shows. You can catch the live broadcast daily at 7 pm Eastern/6 pm Central on the Shepard Ambellas YouTube channel, where Shep and other listeners are waiting to engage with you. If you miss the live show, don't worry - you can always catch up on Apple Podcasts or Spotify. So what are you waiting for? Tune in now and experience the excitement for yourself!Shepard Ambellas is a renowned investigative journalist, trends analyst, filmmaker, and founder of the famed Intellihub news website. With over 6,000 published reports and appearances on platforms like the Travel Channel's America Declassified, Coast to Coast AM with George Noory, and The Alex Jones Show, Ambellas has established himself as a fearless truth-seeker. His critically acclaimed documentary Shackled to Silence exposed hidden agendas behind the global pandemic, cementing his reputation as a bold voice against the status quo.

Support Grassroots Journalism and Trends AnalysisAll links here: https://linktr.ee/shepardambellasJoin Shepard Ambellas LIVE tonight at 7 PM EST/6C on the Ambellas Talk Network (https://www.atn.live) for a jaw-dropping exposé! In this explosive episode, we dive into shocking claims surrounding China's alleged "death kill" strategy, exploring theories that suggest a deliberate depopulation agenda has left only 250 million people in its wake. Are the escalating U.S. tariffs on Chinese goods a mere cover for a deeper, hidden truth? Shepard unpacks the evidence, connects the dots, and questions the global narrative. Don't forget to like, subscribe, and hit the notification bell for daily updates! Share your thoughts in the comments!About the Show:The Shepard Ambellas Show is an electrifying and fast-paced program that features a blend of news and comedy. It has been ranked as high as #66 on US podcast charts, making it one of the most popular shows. You can catch the live broadcast daily at 7 pm Eastern/6 pm Central on the Shepard Ambellas YouTube channel, where Shep and other listeners are waiting to engage with you. If you miss the live show, don't worry - you can always catch up on Apple Podcasts or Spotify. So what are you waiting for? Tune in now and experience the excitement for yourself!Shepard Ambellas is a renowned investigative journalist, trends analyst, filmmaker, and founder of the famed Intellihub news website. With over 6,000 published reports and appearances on platforms like the Travel Channel's America Declassified, Coast to Coast AM with George Noory, and The Alex Jones Show, Ambellas has established himself as a fearless truth-seeker. His critically acclaimed documentary Shackled to Silence exposed hidden agendas behind the global pandemic, cementing his reputation as a bold voice against the status quo.

Support Grassroots Journalism and Trends AnalysisAll links here: https://linktr.ee/shepardambellasJoin Shepard Ambellas tonight for a critical broadcast exposing the looming threat of widespread blackouts and abrupt climate shifts triggered by a mysterious planetary perturber. Get the latest insights, survival tips, and what you NEED to know to protect yourself and your loved ones. Don't miss this urgent wake-up call! Don't forget to like, subscribe, and hit the notification bell for daily updates! Share your thoughts in the comments!About the Show:The Shepard Ambellas Show is an electrifying and fast-paced program that features a blend of news and comedy. It has been ranked as high as #66 on US podcast charts, making it one of the most popular shows. You can catch the live broadcast daily at 7 pm Eastern/6 pm Central on the Shepard Ambellas YouTube channel, where Shep and other listeners are waiting to engage with you. If you miss the live show, don't worry - you can always catch up on Apple Podcasts or Spotify. So what are you waiting for? Tune in now and experience the excitement for yourself!Shepard Ambellas is a renowned investigative journalist, trends analyst, filmmaker, and founder of the famed Intellihub news website. With over 6,000 published reports and appearances on platforms like the Travel Channel's America Declassified, Coast to Coast AM with George Noory, and The Alex Jones Show, Ambellas has established himself as a fearless truth-seeker. His critically acclaimed documentary Shackled to Silence exposed hidden agendas behind the global pandemic, cementing his reputation as a bold voice against the status quo.

Support Grassroots Journalism and Trends AnalysisAll links here: https://linktr.ee/shepardambellasAre you struggling to put food on the table while dreaming of a better life? Join Shepard Ambellas as he rips the veil off America's economic collapse! In today's explosive episode, we dive into why grocery prices are bleeding Americans dry, leaving families hungry in the so-called "Land of Plenty." From corporate greed to globalist agendas, we expose the forces pricing you out of survival. But that's not all—while America crumbles, Mexico is booming with affordable living, vibrant communities, and a flourishing economy. So why can't you pack up and escape to this paradise just across the border? Shepard uncovers the hidden barriers—government red tape, financial traps, and elite schemes—designed to keep you trapped in a failing system. Is Mexico's prosperity real, or just another mirage to distract you from the truth? Don't forget to like, subscribe, and hit the notification bell for daily updates! Share your thoughts in the comments!About the Show:The Shepard Ambellas Show is an electrifying and fast-paced program that features a blend of news and comedy. It has been ranked as high as #66 on US podcast charts, making it one of the most popular shows. You can catch the live broadcast daily at 7 pm Eastern/6 pm Central on the Shepard Ambellas YouTube channel, where Shep and other listeners are waiting to engage with you. If you miss the live show, don't worry - you can always catch up on Apple Podcasts or Spotify. So what are you waiting for? Tune in now and experience the excitement for yourself!Shepard Ambellas is a renowned investigative journalist, trends analyst, filmmaker, and founder of the famed Intellihub news website. With over 6,000 published reports and appearances on platforms like the Travel Channel's America Declassified, Coast to Coast AM with George Noory, and The Alex Jones Show, Ambellas has established himself as a fearless truth-seeker. His critically acclaimed documentary Shackled to Silence exposed hidden agendas behind the global pandemic, cementing his reputation as a bold voice against the status quo.

Support Grassroots Journalism and Trends AnalysisAll links here: https://linktr.ee/shepardambellasJoin Shepard Ambellas on this explosive morning episode of The Shepard Ambellas Show as we dive into a gripping trends analysis forecasting what the next 90 days hold for America. From economic turmoil to societal shifts, we're breaking down the critical forces shaping the nation's future. Don't forget to like, subscribe, and hit the notification bell for daily updates! Share your thoughts in the comments!About the Show:The Shepard Ambellas Show is an electrifying and fast-paced program that features a blend of news and comedy. It has been ranked as high as #66 on US podcast charts, making it one of the most popular shows. You can catch the live broadcast daily at 7 pm Eastern/6 pm Central on the Shepard Ambellas YouTube channel, where Shep and other listeners are waiting to engage with you. If you miss the live show, don't worry - you can always catch up on Apple Podcasts or Spotify. So what are you waiting for? Tune in now and experience the excitement for yourself!Shepard Ambellas is a renowned investigative journalist, trends analyst, filmmaker, and founder of the famed Intellihub news website. With over 6,000 published reports and appearances on platforms like the Travel Channel's America Declassified, Coast to Coast AM with George Noory, and The Alex Jones Show, Ambellas has established himself as a fearless truth-seeker. His critically acclaimed documentary Shackled to Silence exposed hidden agendas behind the global pandemic, cementing his reputation as a bold voice against the status quo.

Support Grassroots Journalism and Trends AnalysisAll links here: https://linktr.ee/shepardambellasJoin Shepard Ambellas as we dive into the devastating ripple effects of President Trump's new tariffs on U.S. farmers, food production, and global trade. Don't forget to like, subscribe, and hit the notification bell for daily updates! Share your thoughts in the comments!About the Show:The Shepard Ambellas Show is an electrifying and fast-paced program that features a blend of news and comedy. It has been ranked as high as #66 on US podcast charts, making it one of the most popular shows. You can catch the live broadcast daily at 7 pm Eastern/6 pm Central on the Shepard Ambellas YouTube channel, where Shep and other listeners are waiting to engage with you. If you miss the live show, don't worry - you can always catch up on Apple Podcasts or Spotify. So what are you waiting for? Tune in now and experience the excitement for yourself!Shepard Ambellas is a renowned investigative journalist, trends analyst, filmmaker, and founder of the famed Intellihub news website. With over 6,000 published reports and appearances on platforms like the Travel Channel's America Declassified, Coast to Coast AM with George Noory, and The Alex Jones Show, Ambellas has established himself as a fearless truth-seeker. His critically acclaimed documentary Shackled to Silence exposed hidden agendas behind the global pandemic, cementing his reputation as a bold voice against the status quo.

Support Grassroots Journalism and Trends AnalysisAll links here: https://linktr.ee/shepardambellasIn this explosive episode of The Shepard Ambellas Show, Shepard Ambellas dives deep into the mounting evidence that the window to leave the United States is rapidly closing. From escalating government control and AI surveillance to economic collapse and global unrest, the signs are undeniable—America is becoming a trap for those who stay. Shepard breaks down the shocking data, insider reports, and real-world trends pointing to a future where freedom of movement could vanish overnight. Is this the end of the American dream, or your last chance to act? Join Shepard as he uncovers the hidden agendas, connects the dots to ancient prophecies, and reveals why now is the time to make your move. Don't miss this urgent wake-up call that could change your future! Don't forget to like, subscribe, and hit the notification bell for daily updates! Share your thoughts in the comments!About the Show:The Shepard Ambellas Show is an electrifying and fast-paced program that features a blend of news and comedy. It has been ranked as high as #66 on US podcast charts, making it one of the most popular shows. You can catch the live broadcast daily at 7 pm Eastern/6 pm Central on the Shepard Ambellas YouTube channel, where Shep and other listeners are waiting to engage with you. If you miss the live show, don't worry - you can always catch up on Apple Podcasts or Spotify. So what are you waiting for? Tune in now and experience the excitement for yourself!Shepard Ambellas is a renowned investigative journalist, trends analyst, filmmaker, and founder of the famed Intellihub news website. With over 6,000 published reports and appearances on platforms like the Travel Channel's America Declassified, Coast to Coast AM with George Noory, and The Alex Jones Show, Ambellas has established himself as a fearless truth-seeker. His critically acclaimed documentary Shackled to Silence exposed hidden agendas behind the global pandemic, cementing his reputation as a bold voice against the status quo.

Shep Rose and Craig Conover step Behind The Rope. The Southern Charm boys are here to mention it all. They talk highs and lows of the many seasons they have been a part of as OGs of Southern Charm, relationships and exes - Taylor Ann Green and Paige DeSorbo, cast mates past and present and what being on a Bravo reality show with no shortage of drama is really like. With Southern Charm Season 10 now a thing of the very distant past, we figured today the perfect day to share this blast from the past chat with Shep and Craig. Did Paige ever really like Craig? Did Craig really think they were going to spend forever together. As we said, we mention it all! @relationshep @caconover @behindvelvetrope @davidyontef BONUS & AD FREE EPISODES Available at - www.patreon.com/behindthevelvetrope  BROUGHT TO YOU BY: CORNBREAD - cornbreadhemp.com/velvet (30% Off With Code Velvet on Cornbread's Gummies) AIR DOCTOR - airdoctorpro.com (Use Code Velvet For Up To $300 Off Today The Best Air Purifier Voted By Newsweek) CARAWAY HOME - Carawayhome.com/VELVET (10% Off Non-Toxic Cookware Made Modern) SPOT & TANGO - spotandtango.com/velvetrope (Use Code Velvetrope To Get 50% Off Your First Order of UnKibble For Your Dog) ADVERTISING INQUIRIES - Please contact David@advertising-execs.com MERCH Available at - https://www.teepublic.com/stores/behind-the-velvet-rope?ref_id=13198 Learn more about your ad choices. Visit megaphone.fm/adchoices

Shep joins me in the studio to break down his public rejection on the latest season of Southern Charm, that infamous text, and what we didn't see from Sienna. He also spills on what really happened with Molly, whether there's any chance of rekindling things with Taylor, and his thoughts on Craig and Paige's breakup and his reaction to those harsh words about Paige on the after show.This episode may contain paid endorsements and advertisements for products and services. Individuals on the show may have a direct, or indirect financial interest in products, or services referred to in this episode.Shop saks.com.FX's Dying for Sex. All episodes streaming April 4th on Hulu.Use the code NOTSKINNY on Rhoback.com for a generous 20% off your first order through the end of this week.To explore coverage, visit ASPCApetinsurance.com/NOTSKINNY.Use code NOTSKINNY to get 15% off your Primally Pure purchase at www.primallypure.com.Produced by Dear MediaSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

We're live in DC to cover the Southern Charm Reunion Part One! Craig cries about Paige, Shep and Molly talk about bangin, and Venita and JT get into a very confusing timeline fight. To watch this recap on video, listen to our White Lotus bonus episodes, and participate in live episode threads, go to Patreon.com/watchwhatcrappens. Tickets for the Mounting Hysteria Tour are now on sale at watchwhatcrappens.comSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

On the season finale of Southern Charm, Venita confronts Ryan about barbershop rumors, Molly makes a move on Shep, Salley and Taylor sort of fight, and Craig bares his soul about the breakup that no one ever ever ever could see coming. To watch this recap on video, listen to our Traitors bonus episodes, and participate in live episode threads, go to Patreon.com/watchwhatcrappens. Tickets for the Mounting Hysteria Tour are now on sale at watchwhatcrappens.comSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.