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Patrick Bosworth, a verified Business Ninja, is the CEO of Royalton Investment; the firm focuses on start-up businesses within Royalton related to new business models in yachting, and developing hospitality and wellness projects. Patrick is also an advisor to Duetto Research, which is a company he founded in 2012. He served as CEO, President & Chairman throughout his tenure at Duetto until deciding to join Royalton. He led the company to significant milestones, including growth to serve more than 3,500 hotel and casino properties in over 60 countries. He raised over US$140M while serving as CEO from some of the top investors in the world, and he promoted his successor during a time of record growth and company performance. Patrick serves as an advisor to technology companies in the transportation, real estate, and human resources sectors. He also served on the board of Eoliasur, which develops wind energy in Argentina, and the charity, Win-Win Entertainment. Previously, Patrick was an executive at Wynn Resorts in the US and China, and he was an appointee in the administration of U.S. President George W. Bush. He holds an MBA from Harvard Business School. --- Send in a voice message: https://anchor.fm/andreas-penna/message Support this podcast: https://anchor.fm/andreas-penna/support
Sytel is a software house that specializes in adaptable, customizable and scalable software for the contact center. In this podcast we learn that Sytel can be used in cloud or non-cloud platforms. Patrick Bosworth, Pre-Sales Manager at Sytel gives us an overview of Sytel and the latest innovations in software for contact centers. We learn about Sytel’s problem solving approach to product development and how Sytel’s signature offerings are themselves designed to answer problems with easy to customize solutions. Visit www.sytel.com
A riveting, illuminating, and personal experience battling COVID-19 the last 3 weeks from Patrick Bosworth, CEO of Royalton Investment. The young, typically healthy entrepreneur details to host Karen Moon how he managed through his toughest moments in isolation at home, and the mindfulness practice that continues to give him strength. Royalton Investment is a Luxury holding company with operations across Europe and the Middle East, and assets across Yachting, Real Estate, Hospitality, and Technology.
A riveting, illuminating, and personal experience battling COVID-19 the last 3 weeks from Patrick Bosworth, CEO of Royalton Investment and Founder of Duetto. The young, typically healthy entrepreneur details to guest-host Karen Moon how he managed through his toughest moments in isolation at home, and the mindfulness practice that continues to give him strength. Royalton Investment is a luxury holding company with operations across Europe and the Middle East, and assets across Yachting, Real Estate, Hospitality, and Technology.
Chairman and President of Duetto
Hey did you know that YOU have a brand? We know products, services, and celebrities have them but as The Boss, so do you. The challenge of course is identifying what that brand is and figuring out if that brand is serving us and our team well. Our guest today is Patrick Bosworth, the President of Leadership Choice. Patrick will talk about what a brand is, how to identify what YOUR brand is, build a better, more effective brand if necessary, and, making sure your brand stays relevant. Patrick is a great guy and you'll enjoy this conversation!
KP Kitchen recently released a microwavable vegan cake mix to the market. Karen Farley tells us how she and her husband Patrick Bosworth came up with the idea one day on vacation, why they started KP Kitchen, and more.
KP Kitchen recently released a microwavable vegan cake mix to the market. Karen Farley tells us how she and her husband Patrick Bosworth came up with the idea one day on vacation, why they started KP Kitchen, and more.
We made this a bonus episode because the content is just that good. This show is about the history of revenue management, and how it morphed into revenue optimization and revenue strategy. More important, Glenn and Patrick Bosworth, Co-Founder and CEO with Duetto, share the state of revenue strategy today, how technology is disrupting and changing everything about the hotel business and much more than you'd ever expect. And maybe a hint at what's coming next. We even discuss the history of Duetto, entrepreneurship and creating value for the guest while still making money. Subscribe to our newsletter. Text ‘hotel' to 66866. Visit the brand new www.novacancynews.com Send us your thoughts and comments to Glenn@rouse.media, or via Twitter and Instagram @TravelingGlenn.
There are many great reasons for entrepreneurs like you to belong to the Small Business Association of Michigan. Patrick Bosworth, the president of NDLX Logistics in Detroit, gets value from SBAM seminars and presentations. “There was a workshop just recently by SBAM and it was a young lady came on and talked about the use of LinkedIn and the value of LinkedIn, how LinkedIn we may be barely scratching the surface but there’s some significant value that you can gain from that, and that was a workshop that was offered free by SBAM, and that was a great, I’ve had some great takeaways that I now am implementing.” Patrick also is benefiting from SBAM’s ability to connect him with other small business owners. “The SBAM network and the Leadership Council have really opened up my eyes a little bit bigger on being able to do a better job with networking. I’ve kind of been around in my little silo, we’ve been around for a little bit of time and I was really kind of turning my wheels a little bit and since I’ve gotten engaged with SBAM and the Leadership Council I really have begun to expand my networking a lot of different ways.” Leverage the problem solving value of your involvement with the Small Business Association of Michigan. Learn more by calling today at 800-362-5461.
Michael Rogers talks with small business owner Patrick Bosworth, president of NDLX Logistics in Detroit. He describes himself as a travel agent for cargo.
The Top Entrepreneurs in Money, Marketing, Business and Life
Patrick Bosworth. They launched in 2012 with 3 co-founders and are now at 105 people. They help hotels—specifically, they help hotel locations better optimize their pricing. They raised $51 million serving over 3000 individual hotel locations paying on average 17 grand per year. They will very soon be doing about a $50 million run rate, 75% gross margin which they tripled over the recent future. This is incredible how they worked that fixed cause structure to drive more growth and bring the margin up over time. They spend about $20,000 on CAC; so there is a super healthy payback period at about 14 months. They are based in San Francisco and Las Vegas. Famous Five: Favorite Book? – Crossing the Chasm What CEO do you follow? – Matthew Prince Favorite online tool? — Gnome How many hours of sleep do you get?— trying to get 8, but is getting 7 hours If you could let your 20-year old self, know one thing, what would it be? – I wish that I had believed that it was okay for me to be happy back then Time Stamped Show Notes: 00:44 – Nathan introduces Patrick Bosworth to the show 01:23 – Patrick is the co-founder and CEO of Duetto Research, his focus is driving vision and growth at a company 01:50 – Patrick thinks his MBA from Harvard is crucial in the building of the company; a friend of Patrick’s convinced him of the opportunity to build a tech business and introduced him to co-founder Craig Weissman, who was at Sales Force at the time 02:15 – In the fundraising process, his MBA created credibility as well as his co-founder’s MBA from Cornell. Another co-founder also went to Harvard and they were all able to maximize their networks 03:01 – Patrick did the two-year program and it helped him get a grounding in business terminology considering his background was in the arts and in politics 03:37 – If the network is the main concern, there are short term programs, but they are expensive 04:02 – Nathan says he is willing to spend money for people who enter the program to get access to the network 04:23 – Duetto is a hotel software company leveraging on medium data to help hotel managers make smarter decisions on pricing optimization 04:47 – Duetto gets the demand from a particular hotel and picks the price for each customer segment, channel and room type for the next 13 months 04:57 – This has increased the revenue of the hotels from 6.5 to 8.5% which increases their profit from 75 to 100% 05:15 – Duetto gets revenue from the subscription payment that is paid annually based on the product they are buying and number of rooms in the hotel 05:42 – Patrick is surprised that companies are not taking advantage of the performance kicker 06:41 – Last month, 5% of the revenue came from the flat SaaS model 07:10 – The target customer varies – if it is a strong brand like the Marriott, they need to go directly to them rather than the real estate owner; in smaller brands including independent hotels, they need to go to the management company 08:32 – On a per property basis, they are getting $17,000 to $18,000 per hotel per year and it varies according to the number of rooms and products they are buying 08:50 – The company was founded in 2012 09:17 – Patrick and Marco worked on the business idea for about a year and met with Craig in September 2011; it took them 5 months to court him 09:52 – While Patrick and Marco were fundraising, they were only getting $1 - $2 million valuations but when Craig joined, it jumped up to $10 million 10:49 – Craig has more equity than Patrick 10:58 – They have raised four rounds of capital amounting to $58.3 million 11:33 – The payback period is 14 months and they are spending around $20,000 to acquire new customers 11:51 – They have literally not lost a customer in 5 years 12:55 – Selling to the lodging market is difficult because it is an old school industry that does not embrace technology quickly 13:17 – The company tried to spend more on additional sales reps or demand gen but the cash got spent inefficiently 14:12 – Duetto can grow by expanding their reach geographically 14:31 – By the end of the quarter, they are close to 3000 hotels in 98 countries 15:04 – There is a lag in gross and deferred bookings, but the current run rate is a fraction of Nathan’s calculation of $50 million 16:10 – The company has a larger services organization than most and they grew from 30% to 70% gross margin in the past year 17:06 – They staffed up sales globally and the services organization with the platform growth margin north of 95%, but the blended gross margin including the onboarding services dips down in the 70s 18:26 – They had a fixed cost structure 18:41 – Patrick says they did spend a million bucks a month during the early years and it was partly due to naiveté 19:56 – The investors have big expectations and they were the ones that reassured Patrick of the capital and growth 20:34 – In the last round in 2015, they were able to raise $30 million 21:55 – The investors changed their mindset in 2015 and in 2017 22:06 – They currently have 105 people based in San Francisco and Las Vegas 23:14 – The Famous Five 3 Key Points: An MBA degree can give you a leg up in terms of the network it provides you. Know your market well, including all its idiosyncrasies. Study the changes in your investors’ expectations and work with them. Resources Mentioned: The Top Inbox – The site Nathan uses to schedule emails to be sent later, set reminders in inbox, track opens, and follow-up with email sequences Klipfolio – Track your business performance across all departments for FREE Hotjar – Nathan uses Hotjar to track what you’re doing on this site. He gets a video of each user visit like where they clicked and scrolled to make the site a better experience Acuity Scheduling – Nathan uses Acuity to schedule his podcast interviews and appointments Host Gator– The site Nathan uses to buy his domain names and hosting for the cheapest price possible Audible– Nathan uses Audible when he’s driving from Austin to San Antonio (1.5-hour drive) to listen to audio books Show Notes provided by Mallard Creatives
Technology and knowhow have conspired to reinvent how you ensure your hotel is getting the best price for every room, every single day of the year. To help us through this new paradigm Glenn speaks with two leaders from Duetto, which provides revenue strategy solutions for the industry in a wholly new way. They are Patrick Bosworth, Chief Executive Officer and Co-Founder and Marco Benvenuti, Chief Analytics and Product Officer and Co-Founder. They have a wide ranging discussion about the history of setting property pricing, how it’s changed and why and what you need to do about keeping up the latest techniques. Missing this podcast means missing out on your profit potential. Listen today!
The guys also discuss the myriad changes taking place at Wyndham’s hotel brands, specifically the changes you can expect with the iconic Howard Johnson’s brand and what else you can expect in years to come. Oh yeah, you’ll get a peek into his leadership style too. Then we switch gears and chat about how to boost your revenue with the guys from Duetto. We have CEO, Patrick Bosworth, and Scott Edgington, Chief Revenue Officer. Topics discussed include why revenue managers are so cool and how they can make your hotel a fortune, what to do with all that ‘big data’ you’ve been collecting and how to manage demand. These guys are much smarter than us so you’re sure to learn a ton from them.