Podcasts about cac

In this episode, Alex (@AlexHomrozi) breaks down the single most important concept in business: the relationship between how much you make from a customer (LTV) and how much it costs to acquire one (CAC). Drawing from real-world examples that built his $250M+ portfolio, Alex explains how this ratio drives ad spend, growth, and scale.Welcome to The Game w/Alex Hormozi, hosted by entrepreneur, founder, investor, author, public speaker, and content creator Alex Hormozi. On this podcast you'll hear how to get more customers, make more profit per customer, how to keep them longer, and the many failures and lessons Alex has learned and will learn on his path from $100M to $1B in net worth.Wanna scale your business? Click here.Follow Alex Hormozi's Socials:LinkedIn | Instagram | Facebook | YouTube | Twitter | AcquisitionMentioned in this episode:Get access to the free $100M Scaling Roadmap at www.acquisition.com/roadmap

Today, Shannon discusses how entrepreneurs and business owners can maximize their customer value by understanding and managing two crucial metrics: Customer Acquisition Cost (CAC) and Lifetime Value (LTV). Shannon breaks down how to calculate these metrics accurately and highlights the importance of maintaining a healthy ratio between them. She provides actionable insights into how to reduce CAC and increase LTV, using practical examples from various industries.   Tune in to learn how these strategies can lead to higher profitability and business growth.   What you'll hear in this episode: [0:40] Understanding Customer Value [1:25] Calculating Customer Acquisition Cost (CAC) [4:15] Core Offer Profit Explained [5:15] Lifetime Value of a Customer [7:25] Improving Customer Value Metrics   Learn more about our CFO firm and services: https://www.keepwhatyouearn.com/   Connect with Shannon: https://www.linkedin.com/in/shannonweinstein Watch full episodes: https://www.youtube.com/channel/UCMlIuZsrllp1Uc_MlhriLvQ Follow along on IG: https://www.instagram.com/shannonkweinstein/   The information contained in this podcast is intended for educational purposes only and is not individual tax advice. We love enthusiastic action, but please consult a qualified professional before implementing anything you learn.

S&P futures are pointing to a higher open today, up +0.3%, supported by trade deal momentum. Asian equities rallied Wednesday, led by Japan's Nikkei, which surged +3.5% on the back of a U.S.-Japan trade deal announcement. European markets are also trading firmly higher, with the STOXX 600, DAX, and CAC up near +1%. The U.S. and Japan reached a trade deal reducing tariffs to 15% on various goods, including autos. Japan will boost rice imports by 75% and purchase $8B in U.S. agricultural and other products. Defense spending with U.S. firms will increase to $17B annually. Japan also committed $550B in U.S. investments, with the U.S. receiving a 90% profit share.Companies Mentioned: Boeing, Morgan Stanley, ConocoPhillips

Struggling to break past six figures with your Meta (Facebook) ads? In this episode of The Growth Marketing Stories podcast, Aazar sits down with Ovidia, founder of the eight-figure brand Perfect Jean, to reveal actionable strategies for scaling paid media, creative operations, and unlocking consistent ad winners.

When we heard Eric Seufert talk at the Meta Summit we knew we had to have him on the show.Eric is the founder of Mobile Dev Memo and partner at Heracles Capital, and he joins us today for a deep dive into how today's smartest marketers approach measurement. We unpack the difference between deterministic and probabilistic attribution, why incrementality testing beats last-click reporting, and how to make sense of CAC, LTV, and payback periods across different business models. Eric shares insights on Meta's evolving AI infrastructure, signal loss, and platform opacity, explaining why a single tool can't give you the full picture, and why the greatest marketers are the ones that think like data scientists. He also introduces the concept of signal engineering: how to guide automated ad platforms by sending higher-quality signals and intent data.If you're enjoying the podcast, please hit the subscribe button, comment, share and like - it helps us reach more people, get more great guests on the show and keep bringing these episodes to you every week.Want to submit your own DTC or ecommerce marketing question? ⁠⁠⁠Click here⁠⁠⁠.00:00 Introduction 06:42 The Role of Discord in Gaming Advertising09:21 Eric's Journey in the Gaming Industry19:04 Understanding Freemium Models in Mobile Gaming26:08 Incentivized Advertising in Gaming29:55 Understanding Measurement Tools in Advertising30:24 Deterministic vs. Probabilistic Measurement33:14 Attribution Models and Measurement Tools39:16 Geo Lift Studies and Their Application43:03 Common Sense in Marketing Measurement54:10 Operationalizing Incrementality Testing56:25 Understanding Incrementality and Testing Strategies01:00:33 Navigating the Meta Ecosystem and AI Changes01:06:40 Signal Engineering and Optimizing for Conversions01:09:44 Radical Experimentation in Creative Strategies01:21:55 Breaking Out of Targeting LoopsMeta's AI advertising playbook (with Matt Steiner):https://podcasts.apple.com/us/podcast/season-5-episode-23-metas-ai-advertising-playbook-with/id1423753783?i=1000711081020Powered by:Motion.⁠⁠⁠https://motionapp.com/pricing?utm_source=marketing-operators-podcast&utm_medium=paidsponsor&utm_campaign=march-2024-ad-reads⁠⁠⁠https://motionapp.com/creative-trendsPrescient AI.⁠⁠⁠https://www.prescientai.com/operatorsRichpanel.⁠⁠⁠https://www.richpanel.com/?utm_source=MO&utm_medium=podcast&utm_campaign=ytdescAftersell.https://www.aftersell.com/operatorsHaus.http://Haus.io/operatorsSubscribe to the 9 Operators Podcast here:https://www.youtube.com/@Operators9Subscribe to the Finance Operators Podcast here: https://www.youtube.com/@FinanceOperatorsFOPSSign up to the 9 Operators newsletter here: https://9operators.com/

Get ready for a deep dive into India's booming sports tech landscape! In this exclusive Paisa Paisa episode, we're joined by Jatin Paranjape, Founder, and Ujwal Deole, Co-founder & COO of KheloMore, the trailblazers revolutionizing sports participation across the nation. Discover how KheloMore is building a true "super app" that connects players with venues, coaches, and a vibrant sports ecosystem. From the explosive growth of box cricket and the pickleball craze to expanding access for badminton, football, and even rugby, they break down their innovative business model, including marketplace commissions, venue operations, and their ambitious plans for proprietary facilities. Learn the secrets to their success, including strategic pivots during the pandemic, the surprising ROI in building sports infrastructure, and how they've achieved rapid customer acquisition through grassroots efforts and venue branding (including their "zero-CAC" automation venues!). Hear about their focus on key metrics like distinct venues and customer lifetime value, with some users booking over 1500 times! Jatin and Ujwal share their vision for India's sporting future in 2025 and beyond, discussing geographical expansion across 500-600 Indian cities, the integration of IoT and AI in sports like cricket, and the exciting potential for new businesses in sports equipment and services. This episode is packed with insights for sports enthusiasts, entrepreneurs, finance professionals, and anyone interested in the dynamic intersection of tech and finance in India. Don't miss this inspiring conversation with the minds behind one of India's most exciting startups!See omnystudio.com/listener for privacy information.

Secure your privacy with Surfshark! Enter coupon code BRAVESEA for an extra 4 months at www.surfshark.com/BRAVESEA Saurabh Chauhan, Co-founder and CEO of Peakflo, returns to BRAVE with Jeremy Au to reflect on their journey since first meeting at Entrepreneur First in 2020. They unpack how Saurabh identified pain points in finance ops during his time with Rocket Internet, how he structured his co-founder search, and how early customer interviews shaped Peakflo's product roadmap. They explore why he rejected the social commerce hype, how Y Combinator reset his scale ambitions, and how Google's AI Accelerator helped move Peakflo from traditional SaaS to agentic workflows. They also discuss startup fraud detection and how external stakeholders can cut through opacity. 02:40: Why Saurabh joined EF: He had identified cash flow and supplier payment issues in past startups and wanted to solve this. EF was attractive for its high technical founder density, which led to matching with Dmitry, a PhD in AI and former CDO at AirAsia. 10:02: Rejected social commerce despite hype: Saurabh entered EF with two ideas—cutting customer acquisition costs and finance automation. Interviews with 30 to 40 operators in social commerce showed no real CAC compression and surfaced product quality and platform leakage issues. 23:47: Peakflo started with accounts receivable automation: They built modules like collections, dispute management, customer portals, and payment reconciliation. It took over a year to fully build the AR stack from late 2020 to 2022. 25:40: Accounts payable followed based on demand: Customers didn't want to use two systems. Peakflo added AP features like invoice capture, PO matching, and supplier payments, which took another year and launched by late 2023. 28:30: Google AI Accelerator pushed the move toward agentic workflows: Peakflo now builds AI agents to perform human tasks like logging into client portals, submitting invoices, and reconciling ERP systems. 30:26: Voice AI agents now handle collection calls: The agent knows invoice details, dispute history, and broken promises to pay. It engages clients like a collection officer, takes notes, and feeds updates into follow-up workflows. 36:32: Agentic workflows are the future of finance ops: Saurabh sees Peakflo evolving into a workflow engine powered by AI agents across back-office functions like lead qualification, collections, and month-end closing. Get transcripts, startup resources & community discussions at www.bravesea.com WhatsApp: https://whatsapp.com/channel/0029VakR55X6BIElUEvkN02e TikTok: https://www.tiktok.com/@jeremyau Instagram: https://www.instagram.com/jeremyauz Twitter: https://twitter.com/jeremyau LinkedIn: https://www.linkedin.com/company/bravesea English: Spotify | YouTube | Apple Podcasts Bahasa Indonesia: Spotify | YouTube | Apple Podcasts Chinese: Spotify | YouTube | Apple Podcasts Vietnamese: Spotify | YouTube | Apple Podcasts

In episode 164 of The Ad Project, Joe Shelerud (CEO) and Matt Wiklund (CTO) break down how to select the right KPIs for your Amazon advertising strategy—whether you're selling high-ticket one-time purchases or repeat-consumable goods. They explore how ROAS, TACoS, new-to-brand metrics, and customer acquisition costs should flex based on your brand's goals and product lifecycle.

Le CAC 40 rebondit, Publicis chute, Legrand s'envoleAprès quatre séances de baisse, le CAC 40 a repris des couleurs jeudi, en progressant de 1,30 % pour clôturer au-dessus des 7.800 points. Ce rebond a été porté notamment par les banques et Legrand, grand gagnant du jour.Pendant ce temps, Wall Street reprenait aussi des forces, portée par de bons résultats d'entreprises et des indicateurs robustes, preuve que l'économie américaine encaisse plutôt bien les politiques… parfois imprévisibles de Donald Trump.Dernier épisode en date : le président américain aurait menacé de limoger Jerome Powell, le patron de la Réserve fédérale. Mais cette rumeur n'a pas perturbé les marchés parisiens. Et qu'en est-il du côté des entreprises tricolores ?Les publications de résultats ont animé la séance. Publicis a d'abord bondi en ouverture… avant de chuter lourdement de 6,6 %, malgré des prévisions relevées pour 2025. Les investisseurs ont surtout retenu un ralentissement attendu sur la seconde moitié de l'année.À l'inverse, Legrand a brillé avec un bond de près de 9 %, dopé par une forte dynamique dans les data centers. Une performance qui a aussi entraîné Schneider Electric dans son sillage.Hébergé par Ausha. Visitez ausha.co/politique-de-confidentialite pour plus d'informations.

Non, TikTok n'est pas une plateforme que pour les jeunes !La réalité de 2025 est bien différente : 73% des utilisateurs français ont plus de 25 ans aujourd'hui.TikTok n'est plus juste un réseau social.→ C'est un média de consommation, un moteur de recherche et un levier publicitaire redoutable.Avec Donovan, performance manager chez xplr., on vous explique comment tirer parti de TikTok Ads pour scaler votre marque e-commerce.

Les banques américaines publiaient leurs résultats hierLe secteur bancaire a globalement publié des résultats meilleurs qu'attendu.Après les annonces de résultats de JP Morgan, Citi et Wells Fargo, des institutions comme Bank of America, Morgan Stanley et Goldman Sachs ont également rapporté des chiffres encourageants, notamment grâce à leurs activités de courtage et de banque d'investissement.Renault et ASML évoluaient en forte baisseÀ Paris, le CAC 40 s'effritait pour clôturer en baisse de 0.6%, principalement en raison de la chute de 18% de l'action Renault. Le constructeur a abaissé ses prévisions annuelles, citant une détérioration de la dynamique du marché automobile.Cette annonce a entraîné une chute de l'action, qui a perdu plus de 28% depuis le début de l'année.Parallèlement, l'équipementier néerlandais ASML affichait de bons résultats et des prévisions de croissance de 15% de ses ventes pour 2025.ASML a cependant émis un avertissement implicite sur la possibilité d'une stagnation en 2026, ce qui a pesé sur la confiance des investisseurs provoquant ainsi une baisse de 11% du cours de l'action !Bonne journée à tousHébergé par Ausha. Visitez ausha.co/politique-de-confidentialite pour plus d'informations.

On this week's episode of Out and About, Dr. Mae Gilliland of ArtsPartners of Central Illinois talks to William Butler, Executive Director of the Contemporary Art Center of Peoria, about the return of Boogie Night — the CAC's annual disco costume dance party.

Inflation US, droits de douane Trump, saison des résultats et réactions en direct des marchés ! Aujourd'hui, je te propose un débrief à chaud juste après la publication des chiffres d'inflation aux États-Unis. Résultat : l'inflation ressort à 2,7% contre 2,6% attendu, alors que le marché espérait un signal pour des baisses de taux de la FED en 2025. On décortique ensemble ce que ça change vraiment pour les indices, le dollar, les cryptos, et pourquoi les marchés restent étonnamment calmes malgré toutes ces annonces. On fait aussi le point sur les nouvelles menaces de droits de douane de Trump contre l'Union Européenne (30% à partir du 1er août !), la saison des résultats US (avec JP Morgan, Citi, Netflix, etc.), et ce qu'il faut surveiller cette semaine : PPI, ventes au détail, et tendances majeures sur le SP500, Nasdaq, CAC, DAX, or et pétrole. Je te partage mes plans, mes repères techniques, et mon ressenti du moment, en toute transparence – comme d'habitude.Xavier Hébergé par Acast. Visitez acast.com/privacy pour plus d'informations.

US equities were higher on Wall Street overnight of the back of news headlines that President Donald Trump has denies firing Jerome Powell as Federal Reserve chairman, which initially sent the S&P500 index lower. The three major benchmarks rallied at the close. The Dow Jones added 200 points or 0.53%, the S&P500 gained 0.32% while the tech heavy Nasdaq added 0.25%.European markets were all in the red. The German DAX down 0.2%, France's CAC down 0.57%, the FTSE100 down 0.13% and the STAXX600 down 0.57%.Locally yesterday on the ASX200, information technology and energy sectors were the only two to close in the green. Tech posted most of the market gains, closing 0.85% higher, while the ASX200 was down 0.79% at the close.What to watch today: Our local market is set to rebound today. The SPI futures are suggesting a 0.62% rise at the open this morning.In commodities,Crude oil is 0.2% in the green, trading at US$66.66 per barrel at the time of recoding, following three straight days of losses, amid the concerns over the impact of the US trade tariffs on global economic growth and fuel demand.The price of gold is up 0.75% to US$3,349.73 an ounce, following a two-day decline, as investors assessed a pick-up in US inflation and ongoing trade developments.And iron ore is up 0.58% to US$97.06 per tonne.Trading ideas:Bell Potter maintain a Speculative Buy rating on NexGen Energy (ASX:NXG), a Canadian focused Uranium explorer and developer. Bell Potter have reduced their valuation to $13.55 from $16.90. They expect NXG will trade in-line with the uranium spot price, given the leverage to volume linked (spot priced) contracts. The current share price is $10.24, therefore implying 32% share price growth in a year.And Trading Central have identified a bearish signal in Commonwealth Bank (ASX:CBA) indicating that the stock price may fall from the close of $177.57 to the range of $162 to $165 over 8 days, according to the standard principles of technical analysis.

In episode #297, Ben Murray tackles a common SaaS metrics question: How should reactivations be treated when calculating gross and net revenue retention (GRR & NRR)? Key takeaways: Reactivated customers (e.g., those who churned quickly but later update payment info) should not be included in new revenue — doing so skews CAC and CAC payback metrics. Gross Revenue Retention (GRR) only accounts for contraction and churn — reactivations don't belong here. Net Revenue Retention (NRR) is where reactivations should be recorded — they're essentially recovered revenue from existing customers. SaaS companies with high first-month churn (e.g., due to onboarding issues) may consider calculating an adjusted retention metric. Ben also highlights his new AI chatbot on TheSaaSCFO.com — trained on his blog content for instant SaaS finance answers. Level up your SaaS knowledge here: https://www.thesaasacademy.com/

In Q&A, Alex (@AlexHormozi) breaks down the real bottlenecks inside 8-10 companies, from e-comm hatmakers and mobility coaches to high-ticket consultants and medical practices. Whether you're stuck at $2M trying to get to $10M or trying to fix churn, CAC, or hiring, this episode is a masterclass in decision-making at scale.Welcome to The Game w/Alex Hormozi, hosted by entrepreneur, founder, investor, author, public speaker, and content creator Alex Hormozi. On this podcast, you'll hear how to get more customers, make more profit per customer, how to keep them longer, and the many failures and lessons Alex has learned and will learn on his path from $100M to $1B in net worth.Wanna scale your business? Click here.Follow Alex Hormozi's Socials:LinkedIn | Instagram | Facebook | YouTube | Twitter | AcquisitionMentioned in this episode:Get access to the free $100M Scaling Roadmap at www.acquisition.com/roadmap

EPISODE SUMMARY: Transitions are such an important part of life, and one of the most challenging transitions is going from peer to supervisor. In this episode, Cara Vock, Program Manager and Chapter Development at Southern Regional Children's Advocacy Center, and Christina Rouse, Program Manager for CAC Development at Southern Regional Children's Advocacy Center explore the complexities of this shift, sharing practical strategies and personal experiences to help you navigate it this career shift. From redefining relationships to establishing boundaries and building leadership skills, they offer valuable insights for anyone stepping into a supervisory role. Tune in for tips on leading effectively while maintaining trust and respect with your team. Topics in this episode: Importance of Transitions (3:17) Skill Building as a New Supervisor (8:15) Competence Confidence Impact Emotional Impact (18:50) Maintaining Relationships (28:35) Soft Skills for New Leaders (39:30) Support and Mentorship (49:50) Resources (1:00:03) GUESTS: Christina Rouse is the Program Manager for CAC Development at Southern Regional CAC. Christina is an experienced forensic interviewer, program developer, and leader. Driven by service to others and eagerness to raise the bar, she takes pride in troubleshooting solutions that elevate people and programs. During her time as a forensic interviewer, she interviewed over 2,500 children, helped coordinate and facilitate 11 MDT jurisdictions, and oversaw the daily operations of the three CAC office locations in the program. Christina's passion for collaboration and cognitive flexibility enables her to be the ultimate team player by elevating people and programs beyond their current operative levels. Outside of the CAC movement, she is the ultimate board game player, whether at a convention, on her podcast, or at home with her husband and daughter. Cara Vock is the Program Manager for Chapter Development at Southern Regional CAC. Cara is an experienced leader, advocate, and facilitator. Driven by a love for connection and innovation, Cara helps to grow, strengthen, and enhance Chapter programs across the South. During her time at CACs of Illinois, Cara implemented numerous state-wide systems to improve services to its members and their clients through data collection and analysis. She shifted efforts across the state to focus on various topics in a collaborative and cohort-style, continuous professional development framework. In July of 2023, Cara expanded her work from supporting one State Chapter to supporting 16, bringing a wealth of knowledge and enthusiasm to our SRCAC team. With a deep commitment to making a difference and building connections, Cara provides crucial support to programs across the Region. When Cara is not being caught reading and referencing “Upstream” by Dan Heath, she can be caught kayaking downstream across Illinois. RECOMMENDED RESOURCES: Leadershift: The 11 Essential Changes Every Leader Must Embrace by John C. Maxwell: https://a.co/d/7pqZPAG  Transitions: Making Sense of Life's Changes by William Bridges and Susan Bridges: https://a.co/d/ge0TF3N  Dare to Lead: Brave Work. Tough Conversations. Whole Hearts by Brene Brown: https://a.co/d/c9r2S3c  Radical Candor: https://www.radicalcandor.com  Working Genius: https://www.workinggenius.com  Southern Regional Children's Advocacy Center: https://www.srcac.org  Northeast Regional Children's Advocacy Center: https://www.nrcac.org  Regional Children's Advocacy Centers: https://www.regionalcacs.org  Looking for training and technical assistance for your Chapter, Children's Advocacy Center, or multidisciplinary team? Northeast Regional CAC provides training and assistance services to help you implement an effective, sustainable, collaborative response to child abuse. Visit NRCAC.org/request to learn more and request assistance today! Have an idea for a future Team Talk guest or topic? We want to hear from you! Click here to share your suggestions. Disclaimer: This project was sponsored by NRCAC from Grant Award Number 15PJDP-22-GK-03061-JJVO awarded by the Office of Juvenile Justice and Delinquency Prevention, Department of Justice. The opinions, findings, and conclusions or recommendations expressed in this publication are those of the author(s) and do not necessarily reflect the views of the Department of Justice, OJJDP or NRCAC.

Ready to secure investment for your startup or small business? This podcast summary, featuring Chris Van Dusen from Calico Capital, reveals how to approach the funding journey strategically. We dive into the differences between Venture Capital and Private Equity to help you target the right investors. Get a pre-investment checklist for founders, emphasizing the crucial need to know your numbers (CAC, LTV, Burn Rate). Understand why proactive investor communication is vital and how the focus is shifting to sustainable profitability. Learn how fractional CFOs and remote experts can accelerate your growth without breaking the bank. Equip yourself with the knowledge to attract and retain the right capital partners.

Forget “growth hacks.” Understand your numbers.In this episode, Neil sits down with Jeremy Reeves to break down the economic engine behind real business growth. Jeremy shares how he scaled a supplement brand to $1 million per month and helped 8-figure companies fix cash flow and profitability by mastering one thing: the math. From customer acquisition costs to lifetime value, he explains how to diagnose what's actually holding your business back and how to fix it with systems that scale.In This Episode, We Cover✅ Mindset impacts your cash flow more than you think✅ How to calculate CAC and LTV the right way✅ Why some “profitable” businesses are actually burning cash✅ When to launch your second sales channelChapters:[00:01:05] What's Happening in the Economy Right Now[00:07:26] Why Revenue is Not the Goal[00:15:00] Most Founders Misread Their Metrics[00:18:41] When to Add Another Channel[00:28:00] Designing a Life Beyond Business[00:33:22] Final Thoughts: Focus Over Everything 

S&P futures are pointing to a flat open today. Asian markets traded mixed today with Japan's Nikkei logging small gains, supported by resilience in manufacturing. The Hang Seng underperformed, as property and tech stocks lagged. European markets are trading higher, with the DAX and CAC leading gains. President Trump announced a 50% tariff on copper, set for late July or early August implementation, and proposed a 200% tariff on pharmaceuticals with a longer timeline. He ruled out extending the August 1 deadline, emphasizing his tough stance on trade while accusing BRICS nations of undermining the U.S. dollar and threatening an additional 10% tariff. Companies Mentioned: Apple, Starbucks, Merck, Verona Pharma, AES Corp

In today's episode, join Dr. O as he sits down with special guest, Dr. Robert Steenbergen — a passionate and experienced animal chiropractor. Dr. Robert shares his inspiring journey into the world of animal chiropractic, the incredible health transformations he's witnessed, and the rewarding wins he's had helping animals live healthier, more comfortable lives.Whether you're a pet owner, a fellow chiropractor, or just curious about holistic animal care, this episode is packed with insights and encouragement you won't want to miss!

Dave McClure, founder of Practical Venture Capital and co-founder of 500 Startups, dives deep into the growing role of secondaries in venture capital. Dave explains how today's longer startup cycles and liquidity droughts have created opportunities (and confusion) around secondary markets. He breaks down what secondaries actually are, how Practical VC operates, and key trends shaking up the system. With his trademark candor, Dave also shares hard truths for both founders and VCs navigating this next chapter of private markets.In this episode, you'll learn:[03:55] Dave's journey to becoming an investor[06:30] The early evolution of accelerators and why “lots of little bets” took off[09:50] How cloud, open source, and low CAC changed the startup funding game[12:49] Why startup liquidity timelines have doubled—and what that means for founders and LPs[14:56] What secondaries really are (hint: not just one thing)[19:31] Does venture's illiquidity attract the right kind of investors—or just the most patient?[22:06] The discipline of public markets vs. the opacity of private ones[26:37] What Practical VC looks for in a secondary opportunity (and the $50M–$100M revenue rule)[29:14] How Dave screens funds and companies for possible exits[33:37] What's exciting (and worrying) about secondaries, stablecoins, and emerging marketsThe nonprofit organization Dave is passionate about: New StoryAbout Dave McClureDave McClure is the founder of Practical Venture Capital, a firm focused on liquidity through venture secondaries. Previously, he co-founded 500 Startups, one of the world's most active early-stage venture funds. A PayPal alumni and self-described nerd turned investor, Dave has worked across engineering, marketing, and venture roles, investing in hundreds of startups globally. He's known for his honest insights and bold bets on opportunities before they're ‘cool'.About Practical Venture CapitalPractical Venture Capital is a Silicon Valley-based VC secondary firm providing liquidity to GPs, LPs, and founders through targeted secondary investments. Specializing in fund-level and company-level secondaries, Practical VC aims to shorten the venture capital time horizon by backing mature, revenue-generating companies with clear exit paths. The firm focuses on portfolios nearing liquidity and brings a flexible, creative approach to valuation, pricing, and structure.Subscribe to our podcast and stay tuned for our next episode.

Send us your thoughtsIn this episode of CFO 4.0, Hannah Munro is joined by Matt Topham, Director of Practical CFO, to explore what makes a modern CFO truly effective—from KPIs to strategic decision-making.Key topics covered:Matt's unconventional journey to CFOThe realities of working as a fractional CFO and identifying clients ready for changeHow to use KPIs like productivity, overhead rate, and LTV to CAC to guide decisionsWhy speed and imperfection often beat precision in fast-moving environmentsManaging cash, growth, and riskPractical tips for new CFOs on building meaningful KPIs and driving strategic clarityLinks mentioned: Matt's Linkedin Learn more about Practical CFO Explore other CFO 4.0 Podcast episodes here. Subscribe to our Podcast!

In episode #295 of SaaS Metrics School, Ben Murray breaks down how to benchmark your CAC Payback Period accurately—and why generic social media posts can lead you astray. Too many founders rely on simplified benchmark numbers, such as “12 months or less is good,” without understanding the nuances behind the data. Ben explains why ACV segmentation is critical, how top-quartile companies perform across different contract sizes, and where you can obtain customized benchmarks for your SaaS business. Key topics include: Why aggregate CAC Payback benchmarks are dangerous to follow blindly How CAC Payback performance varies by Annual Contract Value (ACV) Top quartile benchmarks from (Ray Rike's database) CAC Payback ranges Why product segmentation matters—don't combine CAC across SMB and enterprise lines How to get free, custom benchmarks to evaluate your own performance Remember: You can't optimize what you don't benchmark correctly. Get free custom SaaS benchmarks: Benchmarkit.ai Download my CAC Payback Period template: https://www.thesaascfo.com/how-to-calculate-cac-payback-period-with-variable-revenue/

Are you struggling to find product-market fit or scale your e-commerce brand? For that and more, follow us here and subscribe to our YouTube channel!In this episode of Built Online, we talk with Daniel Budai, founder of Budai Media, an e-commerce growth agency. Daniel shares his journey from studying geology to becoming a copywriter and agency owner, offering insights on the power of social proof, key e-commerce metrics like AOV, CAC, and LTV, and how to optimize marketing strategies, websites, and email to grow and scale your business. ------------DANIEL BUDAI:- YouTube: https://www.youtube.com/@thedanielbudai- Website: https://thebudaimedia.com/- LinkedIn: https://www.linkedin.com/in/budaidaney/------------

How do you build a DePIN network with 2.7M+ devices, zero CAC, and data streams optimized for AI—without draining batteries or compromising user trust?In this episode of The Index, Alex Kehaya sits down with Jesse Adams, serial entrepreneur and co-founder of Uprock, to unpack how they're building the world's first mobile-first DePIN for AI.Jesse's journey spans building an adult app store, launching an encrypted browser (Tenta, acquired), and now scaling Uprock—a decentralized physical infrastructure network designed to deliver real-time, geo-distributed data for AI/ML. Instead of relying on always-on proxies, Uprock's task-based architecture wakes mobile devices only when needed, performs lightweight actions (like scraping or uptime checks), and puts them back to sleep—keeping performance high and energy use low.We explore:Why location-specific data is critical for LLMs and autonomous agentsHow Uprock scaled to 2.7M devices with zero paid acquisitionTheir crypto micropayment model for rewarding bandwidth contributionAI-driven dev workflows for code review, QA, and marketing at speedIf you're building in DePIN, Web3 infra, or AI tooling—this convo is packed with ideas from the frontier.

Send us a textDarius Shapre is a returning guest on our show! Be sure to check out his first appearance on episode 636 of Boundless Body Radio! Darius Sharpe has an extensive 22-year career in healthcare, including 3 years as an EMT, 13 years as a paramedic, and 6 years as an ER nurse. He is a dedicated fitness and health enthusiast, regularly participating in endurance events such as Spartan Races and marathons.Despite maintaining good health, he was diagnosed as pre-diabetic some years ago and discovered a CAC score of 44 at the age of 39 in the summer of 2023. Since then, he has devoted significant effort to understanding the reasons behind these health issues and determining the appropriate course of action.Darius has become increasingly dissatisfied with the current medical system and has questioned why doctors do not prescribe nutrition and exercise plans to patients instead of solely relying on medication. Drawing on his medical background, Darius has delved deeply into the realms of nutrition, metabolic illness, diabetes, cardiac disease, and autoimmunity.He continues to educate himself daily and has been amazed to discover in the literature how many of these conditions can be prevented, reversed, or improved through simple dietary changes.Find Darius at-IG- @murse_dariusTW- @MurseDariusFB- Darius Sharpehttps://cosci.org/Find Boundless Body at- myboundlessbody.com Book a session with us here!

Subscribe to DTC Newsletter - https://dtcnews.link/signupIn this episode of the DTC Podcast, Eric Dyck sits down with Pilothouse's Amazon strategists, Rob & Clifford, to unpack why the shift to a four‑day Prime Day demands new levels of agility, budget strategy, and channel investment. They dive into:✅ Why a four‑day Prime Day is a marathon vs sprint — how slow starters can pivot mid‑event.✅ The importance of earning ‘Deal' badges, deploying virtual bundles, and flexing PPC budgets to capture peak demand.✅ Amazon's two‑part title rollout — how first‑mover SEO advantage could shift ranks.✅ Unlocking Amazon Marketing Cloud to separate new vs existing customer CAC, customer path analytics, and spend optimization.✅ Organic influencer virality—and hyper‑incentivized affiliate networks (40–50 % commissions)—as new secret weapons to dominate search and ranking.Highlights include: skyrocketing mid‑Prime pivot opportunities, real-time budget management, and competing in a zero‑sum Amazon ad ecosystem.Did you know that 98% of your website visitors are anonymous? Instant powers next-level retention by identifying who they are and converting them into loyal shoppers. Sign up for a quick demo today to get 50% off and unlock a guaranteed 4x+ ROI: instant.one/dtcTimestamps:00:00 – Why Prime Day is 4 Days Long in 202502:45 – How to Prepare for Amazon's Mid-Year Mega Sale06:20 – What You Need to Know About Amazon Title Updates10:30 – Amazon Marketing Cloud: Opportunities and Limitations17:45 – Organic Influencer Hits and Amazon SEO Boosts23:00 – How to Leverage Creator Connections and High Affiliate Commissions27:15 – Final Tips for Winning Prime Day with a Holistic StrategyHashtags:#PrimeDay2025#AmazonMarketing#AmazonSellers#EcommerceTips#RetailStrategy#InfluencerMarketing#AmazonAdvertising#DigitalMarketing#AmazonSEO#PerformanceMarketing Subscribe to DTC Newsletter - https://dtcnews.link/signupAdvertise on DTC - https://dtcnews.link/advertiseWork with Pilothouse - https://dtcnews.link/pilothouseFollow us on Instagram & Twitter - @dtcnewsletterWatch this interview on YouTube - https://dtcnews.link/video

Brent Vartan is Managing Partner and Co-Founder at Bullish, a unique hybrid combining a branding agency and a consumer-focused venture fund. With decades of experience in brand strategy, Brent and his team have been early investors and builders behind some of the most iconic DTC and consumer brands of the past decade, including Peloton, Warby Parker, Casper, Harry's, Hu, Bubble, and more.In this episode of DTC Pod, Brent shares his perspective on what it takes to build generational consumer brands from the earliest stages. He discusses Bullish's hands-on investment approach, the importance of brand strategy as a growth mechanism, and what differentiates brands that become household names. Brent also breaks down real playbooks from companies like Sunday Lawn and Nom Nom, providing founders concrete advice on what it takes to build brands worth talking about—and worth buying.Interact with other DTC experts and access our monthly fireside chats with industry leaders on DTC Pod Slack.On this episode of DTC Pod, we cover:1. Bullish's hybrid brand agency and VC model2. What it means to invest as “first money” and why it matters3. The difference between building a business and building a brand4. Why customer lifetime value (CLV) trumps CAC and COGS5. Product-market fit: moving from awareness to lifetime value6. How Bullish supports brands like Harry's and Nom Nom in their earliest days7. Tactical advice for founders on capital raising and allocation8. Building brands for acquisition vs. IPO9. The playbook for becoming an acquisition target (what buyers actually want)10. The underrated power of innovation and product launches11. The role of cultural relevance in DTC brand building12. Real-world examples from Sunday Lawn, Peloton, Bubble Beauty, and more13. How great DTC brands focus on AOV, CLV, and brand loyalty14. Pitfalls to avoid around capital structure and loss of momentumTimestamps00:00 Introducing Brent Vartan and Bullish03:49 Bullish's track record and notable investments05:22 What makes Bullish different10:10 Investing as “first money,” how Bullish evaluates concepts13:19 Patterns Bullish looks for in breakout DTC brands16:09 Deep dive: Sunday Lawn's growth and strategy18:36 Positioning Harry's and building a hundred-year business21:04 Timelines, capital, and operational realities for breakout brands23:37 Building for acquisition vs. IPO: how strategies diverge28:57 What buyers are really seeking in DTC acquisitions31:47 Nom Nom's Mars acquisition and the power of niche audiences33:59 The importance of cultural relevance and taking creative “shots”35:32 Bubble Beauty: case study in innovation and customer engagement38:27 Finding the right capital structure and maintaining founder equity41:06 The risks of stalling momentum and overplanning43:33 Where to allocate raised capital: innovation vs. marketing46:20 Where to find Bullish, Brent's socials, and their newsletterShow notes powered by CastmagicPast guests & brands on DTC Pod include Gilt, PopSugar, Glossier, MadeIN, Prose, Bala, P.volve, Ritual, Bite, Oura, Levels, General Mills, Mid Day Squares, Prose, Arrae, Olipop, Ghia, Rosaluna, Form, Uncle Studios & many more.  Additional episodes you might like:• #175 Ariel Vaisbort - How OLIPOP Runs Influencer, Community, & Affiliate Growth• #184 Jake Karls, Midday Squares - Turning Your Brand Into The Influencer With Content• #205 Kasey Stewart: Suckerz- - Powering Your Launch With 300 Million Organic Views• #219 JT Barnett: The TikTok Masterclass For Brands• #223 Lauren Kleinman: The PR & Affiliate Marketing Playbook• ​​​​#243 Kian Golzari - Source & Develop Products Like The World's Best Brands-----Have any questions about the show or topics you'd like us to explore further?Shoot us a DM; we'd love to hear from you.Want the weekly TL;DR of tips delivered to your mailbox?Check out our newsletter here.Projects the DTC Pod team is working on:DTCetc - all our favorite brands on the internetOlivea - the extra virgin olive oil & hydroxytyrosol supplementCastmagic - AI Workspace for ContentFollow us for content, clips, giveaways, & updates!DTCPod InstagramDTCPod TwitterDTCPod TikTokBrent Vartan - Managing Partner & Co-Founder of BullishBlaine Bolus - Co-Founder of CastmagicRamon Berrios - Co-Founder of Castmagic

Free SEO Audit Here What happens when a corporate high flyer hits burnout, becomes a mum, and decides the activewear industry is failing women like her?In this episode of eCommerce Australia, host Ryan Martin sits down with Faye Tan, founder of Mama Movement one of Australia's fastest-growing activewear brands that's disrupting the maternity and colourful activewear space! Faye spent over a decade climbing the ladder at AMP, leading strategic innovation projects and shaping the future of finance. But after returning from maternity leave to a job she no longer loved, with mum guilt weighing heavy, she made a radical decision: quit the security, take a redundancy—and launch an eComm brand from scratch in the middle of lockdown.Armed with zero experience in fashion, manufacturing, or eCommerce, Faye channeled her postpartum struggles into purpose. Six months later, Mama Movement was live with four hero products, a home-built community, and a mission to help women feel good in their bodies again.Today, Mama Movement is not just a brand—it's a movement. From their bestselling rainbow splattered raincoats to maternity-friendly leggings that fly off the virtual shelves, Faye has built a loyal customer base, a 3,000+ person Facebook focus group, and an ultra-engaged social following that converts.In this no-filter chat, Faye breaks down exactly how she did it.

Até dezembro do ano passado, quase 950 mil pessoas tinham algum registro de CAC, como são conhecidos os caçadores, atiradores e colecionadores de armas no país. Com essas pessoas estão mais de 1 milhão de armas – uma quantidade 560% maior do que 10 anos atrás, segundo dados do Exército fornecidos ao Instituto Sou da Paz. O aumento do número de armas, no entanto, não foi acompanhado pelo crescimento na fiscalização. A partir desta terça-feira (1°), a Polícia Federal passa a ser responsável por fiscalizar o arsenal dos CACs. Antes, estava sob a tutela do Exército Brasileiro. Para entender o que muda a partir desta terça-feira, Natuza Nery conversa com Andrei Rodrigues, diretor-geral da Polícia Federal. E para explicar as consequências do aumento exponencial do número de CACs no país, Natuza ouve David Marques, coordenador de projetos do Fórum Brasileiro de Segurança Pública.

Il y a urgence, c'est évident quand on lit l'essai de Tatiana Jama, que je reçois à notre micro aujourd'hui. Il y a urgence à conquérir le monde économique, un monde d'hommes, encore et toujours, les chiffres sont implacables : 95% des dirigeants des grandes entreprises dans le monde sont des hommes, en France, 60% des entreprises du CAC 40 comptent moins de 30% de femmes dans leur comité de direction, et dans l'investissement, terrain de bataille de Tatiana et de Sista Fund, devinez quelle est la part totale des fonds levés en France par des start-ups fondées ou dirigées par des femmes ? 2%, même pas un dixième, même pas un pourboire comme l'écrit notre invitée.Comment être égales aux hommes si nous restons mineures économiquement ? est-ce que l'entrepreneuriat peut-être la clef d'une véritable égalité ? Voici l'objet de ma discussion avec Tatiana Jama, mère de 3 enfants et multi-entrepreneure, qui publie un essai engagé aux éditions de l'Observatoire : « L'entrepreneuriat, un nouveau féminisme ».Distribué par Audiomeans. Visitez audiomeans.fr/politique-de-confidentialite pour plus d'informations.

In this episode of The Level Up Podcast, Paul Alex pulls back the curtain on how the top 1% of entrepreneurs use data to dominate their industries. Success isn't built on guesswork—it's built on clear insights, rapid adjustments, and data-backed decisions that fuel serious growth.What You'll Learn:Elite-Level Metrics: Uncover the KPIs the top performers obsess over—like CAC, LTV, and conversion rates—and how they use them to scale fast.Trend Mastery: Learn how high-level entrepreneurs spot patterns early and use them to stay ahead of market shifts.Fast, Smart Execution: Discover why speed matters and how the best in the game make bold moves by trusting the numbers, not just their gut.

In this episode, Brett sits down with Andrew Faris, CEO of AJF Growth and host of the Andrew Faris Podcast, to break down the critical elements of P&L design that separate ecomm brands that are dead on arrival vs. those who thrive. Andrew shares his hard-won insights from holding nearly every seat in the e-commerce ecosystem, including his experience running an aggregator "into the ground" and the valuable lessons learned along the way.—Sponsored by OMG Commerce - go to (https://www.omgcommerce.com/contact) and request your FREE strategy session today!—Chapters: (00:00) Join Us in NYC at Our Exclusive YouTube Event!(01:08) Introducing Andrew Faris & His eCommerce Journey(07:06) The Current State of eCommerce(13:16) The Influence of Moneyball by Michael Lewis in Marketing(19:29) Understanding P&L in eCommerce Success(23:34) Understanding Your Profit Goals & OMG Commerce's Case(29:35) How to Structure Your P&L as an eCommerce Brand(34:48) Optimizing Operational Expenses(34:56) CAC and Cost of Delivery(39:33) Channel Strategy and Product Margin Fit(42:51) Forecasting and Adjusting Business Strategy(49:50) Resources & Closing Thoughts—Connect With Brett: LinkedIn: https://www.linkedin.com/in/thebrettcurry/ YouTube: https://www.youtube.com/@omgcommerce Website: https://www.omgcommerce.com/ Relevant Links:Andrew's LinkedIn: https://www.linkedin.com/in/andrew-faris-980b84108AJF Growth: https://ajfgrowth.com/Andrew's Podcast: https://open.spotify.com/show/7ssrhISeeGHgCLpzZgrxuJMoneyball by Michael Lewis: https://www.amazon.com/Moneyball-Art-Winning-Unfair-Game/dp/0393324818

When the Silicon Valley Bank crisis erupted in early 2023, Larry Roseman was already well-acquainted with market upheaval. A member of the CFO class appointed around 2020—just as the pandemic began—Roseman had weathered previous storms. He began his career amid the dot-com collapse, then advanced through the 2008 financial crisis. “Scar tissue helps,” he tells us.So when he landed in Palm Springs for a tennis tournament and learned SVB was in freefall—taking all of Thumbtack's cash with it—his weekend plans were immediately sidelined. “Literally getting on the plane and landing, and the whole thing sort of blowing up,” Roseman recalls. “I was holed up in the hotel room for days,” working through how to ensure payroll and access to capital.That crisis became a defining moment. “That was the catalyst for us,” he tells us. Roseman used it to pivot the business away from growth-at-all-costs and toward sustainable, profitable growth. In just a few years, Thumbtack went from -$60 million in EBITDA to +$60 million.His ability to adapt comes from a varied career path—public accounting at Ernst & Young, investment banking at Bear Stearns and JPMorgan, and operational finance at eBay, where he helped spin off PayPal. At Thumbtack, a national home services marketplace, he's scaled the finance team tenfold and implemented a discipline around contribution margin, hire rate, and CAC.“The P&L doesn't lie,” Roseman tells us—especially in times of crisis, when it's clarity, not comfort, that defines the leader.

In the second segment of Something I Have Always Wondered About, KYMN News Intern Maya Betti talks with Anika Rychner and Lisa Percy of the Community Action Center. Among the several topics that they discuss, they talk about what the CAC does, the funding of the organization, and its expansion from just Northfield to operating […]

In the second segment of Something I Have Always Wondered About, KYMN News Intern Maya Betti talks with Anika Rychner and Lisa Percy of the Community Action Center. Among the several topics that they discuss, they talk about what the CAC does, the funding of the organization, and its expansion from just Northfield to operating across all of Rice County. 

What's slowing your sales team down isn't your people—it's your process.In this episode of the CEO Sales Strategies Podcast, Doug C. Brown sits down with Frank Sondors, founder of Salesforge.ai, to explore how AI sales agents and WhatsApp automation are helping B2B teams move faster, cut CAC, and scale without overhiring.Here's what you'll learn:✅ Why AI sales agents outperform traditional SDRs✅ How WhatsApp delivers 10x more responses than emai✅ What it takes to build systems that support human sellers instead of replacing them✅ How Frank scaled Salesforge from $0 to $3M ARR in under 12 monthsWhether you're running a lean sales org or scaling a high-ticket outbound team, this episode will show you how to combine automation with strategic selling for speed and results.

On this episode of The Founder's Sandbox, Brenda speaks with David Hirschfeld, owner of 18 year old business Tekyz, that boasts a hyperexceptional development team building high “ticket” products in the B2B space. They speak about ways in which AI is a gamechanger, how Tekyz backs their work for clients with relentless pursuit of quality, and how Tekyz practices ruthless compassion,to protect the company and enable it to grow Having collaborated with over 90 startups, he developed the Launch 1st Method—a systematic approach that minimizes risks and accelerates software company success with reduced reliance on investor funding, after observing that many companies launch a product first and then fail at a later stage – With Tekyz approach of Launch 1st exceptional founders are in love with the problem not the product.   David's expertise bridges cutting-edge AI technologies, workflow optimization, and startup ecosystem dynamics. When not transforming business strategies, he enjoys woodworking, golfing, and drawing leadership insights from his experience raising four successful sons. You can find out more about David and Tekyz at: https://sites.google.com/tekyz.com/david-hirschfeld?usp=sharing https://tekyz.podbean.com/ - Scaling Smarter Episodes. www.scalingsmarter.net - Schedule an interview https://www.linkedin.com/in/dhirschfeld/ https://x.com/tekyzinc https://www.linkedin.com/in/dhirschfeld/ https://www.facebook.com/dmhirschfeld       transcription:  00:04 Welcome  back to the Founders Sandbox.  I am Brenda McCabe, the host here on this monthly podcast, now in its third season. This podcast reaches entrepreneurs, business owners that are scaling. 00:31 professional service providers that provide services to these  entrepreneurs, and corporate board directors who, like me, are building resilient, purpose-driven, and scalable businesses with great corporate governance. My guests to this podcast are business owners themselves, professional service providers, and corporate directors who, like me, want to  use the power of the private company to build a better 01:01 world through storytelling with each of my guests in the sandbox. My goal is to provide a fun sandbox environment where we can equip one founder at a time to build a better world through great corporate governance. So today I'm absolutely delighted to have as my guest, David Hirschfeld. David is the owner and CEO of Techies, 17 or 18 year old business now that boasts 01:29 a hyper exceptional development team that are building high ticket products in the B2B space.  Welcome David to the Founder Sandbox. Hi Brenda and thanks for having me. Great. So I'm delighted that we  actually did a dry run in February.  We've known each other for some time  and AI, we're going to be touching on AI.  And I think that the world of AI 01:58 particularly in software development,  has changed significantly since we last spoke in February. So we're going to be getting into  some, I think, novel concepts for  the listeners of the Founder Sandbox. So I wanted to, you I always talk about how I like to work with  growth stage companies  that  typically are bootstrapped  and 02:26 It's only at a later stage do they seek institutional investment  by building great corporate governance  and reducing the reliance on investor funding  until such a time that they choose the right type of investors that can help them scale. So when I found out what you do at Techies with Launch First  and the type of work you do in B2B businesses, I absolutely wanted to have you here  on the  founder sandbox. 02:56 So let's jump right in, right? I think I'm eager to learn more about how to scale your bespoke development at Techies, right? To scale my own business? Okay. So there's a lot of different aspects to scaling my business and I bootstrapped for the last 18 years. 03:25 I've never taken any investment  with techies.  And I've  done that very specifically because  it gives me a lot of freedom. I don't have  a reporting structure that I have to worry about. That doesn't mean that I can be lazy with my team.  To grow my team, I have a philosophy 03:52 that I only hire people that are smarter than I am.  And the  ones that are in a position to hire, they can only hire people that are smarter than them. And by  really sticking to this philosophy, even though sometimes it makes us grow a little slower than we would like, it means that when we bring in people, those people  contribute immediately and contribute in a way 04:21 that it's our job to get the impediments out of their way and to facilitate them  so that they can contribute and  help us grow the company. So I call it  the ball rolls uphill  here because  my job is to support everybody that is above me, which is everybody. And then the people that I support directly, their job is to support the people that are above them. 04:51 Because if we're hiring correctly, then  people that we bring in can contribute in the area that we're bringing them in way more than the person that's hiring them. Okay. Thank you for that. So before you launched Techies, you had a career in companies like,  I  believe, Computer Associates, right? Texas Experiments and TelaMotorola. 05:19 There was a period of time between your  experience in these large corporations before your launch tech is where you actually had your own startup  and  you sold it in 2000, right? And I believe you also learned perhaps with the second startup about how hard it is to find product market fit. Can you talk to that for my listeners, please? 05:46 I don't know that it's that hard to find product market fit. It depends if that's your focus or not. If your focus is to nail down product market fit, then  it's not that hard to determine whether you can achieve that or not fairly quickly.  You can do that by  selling your product to potential customers.  That sounds strange. Of course, we all want to sell our products, but 06:14 What I'm suggesting is you start selling your product before you have a product, before you have a  full product. And I don't mean an MVP, but a design prototype. You go out to the market and you start to sell it. If you have product market fit and you've identified the early adopter in your market and you know that they have a very high  need from a perception perspective  and there's a big cost to the problem that you're solving. 06:45 then you can offer them a big enough value upfront that they'll buy your product early and you can prove that there's a market for your product and they'll buy it in enough numbers that you  can achieve a measurable  metric, which I kind of call the golden ratio, which is three to one in terms of what is the lifetime value of a customer versus what does it cost to acquire that customer? And you can get to that three to one ratio. 07:13 in a prelaunch sale model before you ever started developing your product as a way of proving product market fit. Or you pivot quickly and cheaply because you're not having to rebuild a product that you've built in the wrong way. Or you  fail fast and cheap. And every entrepreneur's first goal should be to fail fast and cheap. know that sounds backwards, but that should be your goal is that you can fail fast and cheap or if you 07:42 If you fail to fail fast and cheap, that means you've found a path to revenue  and  product market fit. And now you know you have a viable business. making the investment to build the product  is a no brainer.  And you came upon this methodology, right? Yes.  because you did yourself when you had your first company, you did not understand the funding part, right?  Can you talk? 08:12 a bit about your specific example and then how that's informed now 17 years of techies and over 90 projects with startups. Okay. So my first company was Bootstrap. Okay.  And that one was successful and we grew it despite  me, it was me and a partner. And  despite ourselves, we grew it  over eight years. 08:39 where he ended up with 800 customers in 22 countries and sold it to a publicly traded firm out of Toronto. That was in the product food, snack food distribution business because that was what our product was focused on. So I started another company about five years later, not realizing the things that I did the first time. 09:08 that made it  so successful,  which really fit the launch first model to a large degree.  But the second time I built a product that would have been successful had I followed my first model,  but I didn't. So I went the route of building an MVP and getting customers on a free version of it, and then going out and trying to raise money, which is the very classic approach that the SaaS products 09:38 take now.  And the problem is with that approach is that you end up digging a really deep hole  in terms of the investment that you make to build the product with enough functionality that you can convince people it's worth putting an investment in and you're not generating any revenue at the time. And I should have just started selling the product and generating subscription revenue right from the beginning. First of all, I would have been able to  raise money much more easily. 10:08 Secondly, I would have not needed to raise money as much if I'd focused on sales. The problem with a lot of founders is they fall in love with their product. They believe that people will buy it at enough numbers and that investors will see the potential. they're afraid of sales. I've fallen into this trap before too. I've done it both ways. And I can tell you selling early 10:38 and staying focused on the customer and the problem are the way to be successful. So founders who I find are consistently successful, they are focused on the problem, they love the problem. The product is just the natural conclusion to solving the problem, not something to be in love with. They spend their time talking to customers about the problems.  So how does a potential customer find you and work with you? 11:08 Oh, they can find me at Techies or they can find me at LaunchFirst, was spelled launch1st.com. And they can find me on LinkedIn. And then to work with me, it's just give me a call, send me an email, we'll set up a Zoom. I'll start to learn about what you're trying to accomplish and what your requirements are. And I'll typically spend quite a bit of time with any potential clients. 11:39 in  one to usually multiple calls or Zooms, learning and  creating estimates and doing a lot of work in advance with the idea that there'll be a natural conclusion at the end of this that they'll wanna start working with me in a paid fashion. So there's a lot of value that my clients get from me whether they end up contracting me or not.  And how, again, back to,  thank you for that and that. 12:08 how to contact you will be in the show notes. But what types of sectors do you work in?  You know, in your introduction, I talk about high ticket B2B, right?  who are the,  so  what founder that's has some idea today?  What would be  their call to action to find techies? And what would you, is it launch first before you go down? 12:35 No, it's not necessarily. It may be an existing company that  is trying to implement AI or implement workflow automation, or they have a project and they don't have the IT team or capacity to handle it.  We love those types of projects. It might be an existing startup that is struggling with their software development team and they're not 13:04 getting  to the end goal that they're expecting and the product's buggy, it's taking too long,  there's constant delays, they're way over budget  and they  need to get this thing done. And  I call those recovery projects,  they're probably my favorite because people  recognize very quickly  the difference  that we bring. 13:33 and they really, really appreciate us.  As far as what sectors,  business sectors,  healthcare, law enforcement,  prop tech, real estate, finance,  entertainment, I mean, we work in  many, many different sectors over the last 18 years.  So  regardless in  B2B, B2B2C,  not so much e-commerce unless there's some 14:03 complex workflow associated with your particular e-commerce, but there's lots of really good solutions for e-commerce that  don't require developers to be involved.  But  mobile, web, IoT,  definitely everything is AI now. Absolutely. And in fact, when we last spoke,  I'd like to say that you started to drink your own Kool-Aid at Techies. 14:33 you're starting to actually use AI automation for internal functions as well as projects at Techies. So can you walk my listeners through how you're using  AI automation  and what's the latest with agentic AI?  So let's do the first.  Yeah,  okay.  So there are a bunch of questions there. So  let me start with 15:02 that we're building products internally  at Techies to help us with our own workflows.  These products though  are  applicable to almost any development company or any company with a development team.  Some of them are, and some of them are applicable to companies that are, well, so one product  is  putting voice capability in front of project management tool. 15:32 and we use JIRA and JIRA is an incredibly technical tool for project managers and development teams to use to  their projects, requirements, their  track bugs, all of that.  And so your relationship with what I call relationship with project management is very technical one. If you're a client, some clients are willing to  go through the learning curve so that they can enter their own... 15:59 bugs and feature requests and things like that directly into JIRA. Most don't.  They  want to send us emails, which is fine,  and just give us a list of what's going on and the problems that they're finding or the things that they need  for a future version and the planning and the documentation, everything else. This is a real technical thing. We're going to make it a very natural personal relationship by  adding voice in front of all this so that you can 16:29 be sharing your screen with your little voice app and say, just found a problem on the screen.  And  the voice app can see the screen. It knows your project. It knows your requirements. And it can identify problems on the screen that you may not have even noticed.  And it can also prevent you from reporting bugs that have already been reported and tell you when they're planned to be built.  And all of this just with a verbal discussion with the app. 16:58 that basically knows your project.  Kind of like talking to a project manager in real time, but they don't have to write down notes and  they can instantly  look up anything about your project in terms of what's been reported in terms of bugs or feature requests  and update them or create new ones for you or just report them to you and tell you when things are planned to be built and released or. 17:24 where they've already been released and maybe you need to clear your cache so you can see the change, whatever.  Yeah. So it be like an  avatar, but it's trained and it's  specific to Jira  in your case?  In the first version, it's actually being built architected so that we'll be able to add other project management tools to it besides Jira in the future.  to begin with, because we use Jira,  it's going to work directly with Jira to start. 17:54 And this, by the way, you asked about agentic workflows,  right? So we're  building an agentic workflow  in this tool where we have more  different agents  that work together to resolve these issues.  so we have an agent that reads and writes documentation to JIRA.  We have an agent that communicates with  the user and the user might be the programmer 18:23 might be a person in QA, it might be a client for a lot of different things. And we have an analyst agent that when the person talks, the voice agent says to the analyst agent, here's what I understand. Here's the information I just got. Go do your work and come back and get me the answer. And it'll speak to the JIRA agent to get the information. It will also speak directly to us. 18:52 a vector database, which is a database where all the documentation from that project  is ingested into our own  separate AI model so that the context of all the communication is about their project and doesn't go off into other directions.  And then can  get back. So this is an agentic workflow.  The idea of 19:20 agents is like everybody keeps talking about agents. Not everybody is really clear on what that even means. Can you define  that?  an agent is an AI  model  that you can interact with that is focused on  one specific area of expertise.  So if it's a travel agent, the word agent fits very well there, then their expertise would be on everything related to 19:49 travel and booking travel and looking up  options and comparing prices. And  that would be an AI  travel agent.  So that's very different from an AI project management agent, very different from an AI financial analyst agent.  So each agent specializes in its own area of expertise and may draw from specific 20:18 repositories of information that are  specific to that particular agent's area of expertise.  And they actually look from the perspective of that type of person, if it was a person. So,  and so they'll respond in a way that is consistent with how somebody who is a project manager would respond to you when you're talking to them, asking you questions about your requirements, knows what 20:46 information it needs to be able to assess it properly, things like that.  wouldn't be very good about travel because that's  not its area of expertise. Right.  So is it  common to have companies that are creating with their own large language model, right? Or their workflow processes internally to the company to create their own agent AI? 21:14 Or is there a marketplace now where you can say, want this type of agent to get in. This is a very basic question, but  do build it? Right. Or do you buy it? Or is it something in between? It's something in between.  So there are tools that allow you to  basically collect agents out there.  And there's a difference between an agent and a context.  Cause you hear a lot about model context switching and things like, don't know. 21:44 if your audience knows these things.  Or model context protocol. A context is not an agent, but it has some agent capabilities because it's kind of specializing your model in a certain area. But you would use this, but you're not, if it's a true agent, then  it's probably tied to its own vector database. 22:12 that gets trained with specific information. It might be company's information. It might be information, let's say if I'm a security agent, then I'm going to be trained on the entire NIST system as well as all of my security architecture that's currently in place. And that so that it could monitor and 22:41 assess instantly whether there's  security vulnerabilities, which you wouldn't ask Chet GPT to do that. No. Right? Because it couldn't. Because it doesn't know  anything about your organization or environment. And  it  really also doesn't know how to prioritize  what matters and what doesn't at any given moment. Whereas a  security agent, that would be what it does. 23:10 I don't know if I answered that question. Oh, bad thing about building or buying.  there are- Or something in between,  Yeah. So there are tools that you can use to build workflows  and  bring in different agents that already exist. And  you can use something like OpenAI or Claude  and  use it to create an agent and give it some intelligence and- 23:37 give it a specific, in this case, you're giving it a specific context.  You could even  tie a special machine learning database to it  and make it even more agentic in that way.  And then  build these workflows where you're  like, let's say a marketing workflow,  where you're saying you first go out and research all the people who are your  ideal customer profile. 24:07 I was going to say ICP, but I'm trying not to use acronyms because not everybody knows every acronym.  Ideal customer profile.  And then it finds all these people that fit your ideal customer profile. Then it says, well, which of these people  are  in the countries that I do business? And then it illuminates the ones that aren't. then which ones, and it may be using  the same agent or different agents to do this.  Then once it's nailed it down to the very discrete 24:37 set of customers. Now  the next step in the workflow is, okay, now  enrich their data  of these people to find their email and other ways of contacting them as well as other information about them so that I have a really full picture of what kind of activity are they active  socially? they speak? Do they post? What are they speaking about? What are they posting about? What events are they going to? Things like that. 25:07 So that would be the next step and that'd be an agent that's doing all the enriching.  And then after that, the next step would be to call basically call a writing agent to go do, am I writing an email? Am I writing a LinkedIn connection post? Am I doing both?  Set up a drip campaign and start reaching out to these people one at a time  with very customized specific language, right? That  is in your voice. 25:34 It doesn't sound like it's written by a typical AI outreach thing. All right, so these would be  steps in a workflow that you could use with several different tools to build the workflows and then calling these different agents. 25:48 Let's go back to the launched first. What would be a typical engagement with a company? you know, they, um, the founders that have the greatest success in your experiences are the ones that love the problem space and not the product. All right. So walk my listeners through. 26:17 What a typical engagement. it's staff augmentation. it  full out  outsourcing? it tech?  because it's very complex. I can touch so many. can touch high  tech and high ticket B2B products,  sector agnostic. what,  put some legs on this for my listeners, please. Sure, sure. We're not. 26:46 so much a staff augmentation company, although we'll do that if asked to, but that's not  the kind of business that we  look for.  We look for project type work. So a typical engagement for launch first would be  somebody wants to launch a product, they're in the concept phase. We help refine the concept and we build out,  help that we do the design and then we build a high fidelity prototype, which is a design prototype. 27:16 When I demo a design prototype to somebody, they think that they're looking at a finished product,  but  it's not. It doesn't actually do anything. It just looks like it  does everything.  So it's very animated set of mock-ups is another way to look at it.  And it's important because you can build out the big vision of the product this way in a couple of months, whereas 27:46 it takes instead of, you so you're looking at the two year roadmap when we're done of the product. If we were to build an MVP, then you're going to see a very limited view of the product and it's going to cost a lot more to build that MVP than it takes to build this design prototype. Now we're in the process of doing this. We're also nailing down who that early adopter is. And there's a, there's a very, 28:14 metrics driven methodology for doing this.  your launch first. Within launch first, right. Okay. All right. And then  we'll help the client build a marketing funnel and help them start to generate sales.  We're not doing the selling, they're doing the selling. And it's important that founders do the selling because they need to hear what customers are saying about the thing they're demoing, why they want it, why they don't. 28:43 So that  if we need to pivot, which we can do easily and quickly with a design prototype,  then we can  pivot and then go and test the model again, two or three or four times in the space of a couple of months.  And we'll either find a path to revenue or accept the fact that this probably isn't the right product for the right time.  But in the process of doing this, you're learning a lot about the market and about the potential customer. 29:13 I want to be clear about something. Almost every founder that comes to  that I meet with, they love the product, not the problem. They started out with a problem that they realized they had a good solution for and they forgot all about the problem at that point. And so I spend a lot of time with founders  reminding them why the  problem is all that matters  and what that means and how to approach customers, potential customers so that 29:41 you're syncing with their problems, not telling them about this product that you're building because nobody cares about your product. All they care about is what they're struggling with.  And if they believe that you really understand that, then they  care about whether you can solve that problem for them or 30:01 And can  I be  audacious and ask you what a typical engagement duration is like? So this would be for launch first. Yes. If it's a,  and our hope is that they'll  find a path to revenue and start building the product and engage us for the development. Cause that's really our business is building the products.  So, but it's not a requirement.  And,  and our typical engagement with our clients are several years. 30:32 Not all of them, but most of them, would say. Once they start working with us, they just continue to work with us until they decide to bring in their own in-house team  or they fail eventually, which many of our clients do, which is why I  created Launch First. Right. You often talk about your hyper exceptional team at Techies. What is it that's so highly exceptional? Talk to me about your team. Where are they? Yeah. 31:02 And if you go to my website, which is tekyz.com,  you'll see at the very top of it  in the header above the fold, it says hyper exceptional development team. And I don't expect people to believe me  because I write that down or I tell them that I expect them to ask me, well, what does that mean? Do you have evidence? And  that's the question I want to get because I do.  Because when you work in an exceptional manner, 31:31 as a natural consequence of working that way, you produce certain artifacts  that the typical development teams don't produce. And I'm not saying there aren't other exceptional teams, but they're really few and far between. And what makes a team exceptional is a constant need to  improve their ability to deliver  and the level of quality that they deliver as well and the speed at which they develop. It's all of these things. 31:59 So,  and, you know, after 18 years, we've done a lot of improving and a lot of automation internally,  because  that allows our team to work in a really disciplined protocol manner without having to feel like they're under the strict  discipline and protocol of,  you  know, a difficult environment to work in.  And so we  create automation everywhere we can. The voice... 32:27 tool is one of those automations.  The way we  do status reports, it's very clear at the level of detail that we provide every week  to every client in terms of status reports  where we're showing here's what we estimated, here's the actual, here's our percent variance  on how much time we spent and how much it's costing.  We want to always be within 10 % above or below. 32:56 Either  being above or below is not,  know,  the fact that we're ahead of that doesn't necessarily mean that's a good thing, right? So we want to be accurate with our estimates.  And we are typically within 10%. In fact, our largest customer last year, we did a retrospective and we were within six and a half percent of what our estimates were for the whole year.  and that's a,  we're pretty happy with that number. 33:24 I think most teams are looking at many, many times that in terms of variance.  it's not that uncommon for teams to be double or triple what they're or even higher what the actual estimate was. So  when we do invoicing, we invoice for each person at their rate. 33:50 based on their level of expertise, which is all part of our agreement upfront. So the client is very transparent every month for the hours that they work. And we attach the daily time sheets to every invoice. I'm the only company I know of right now that does that. I know there are others. I've seen monthly, but I've never seen daily. Yeah. Yeah. Because for me, if I could ask, well, 34:18 why did this person ask a work that many hours that last month? What did they do? I hate that feeling that I get when somebody asks that question. I know they're only asking because they have to justify it to somebody else or whatever the reason, but I don't like the way it feels because it feels like my integrity is being questioned. I don't get upset at people for asking me that. I just feel like I'm not giving them enough information if they have to ask me that question. So we started about eight years ago. 34:47 providing the daily time sheets because I don't like that question. And we never get questioned on our  invoices ever anymore. I bet you it's informed you  as well in  future  projects,  maybe on  including workflow automation in your own internal processes, right? When you see people's time sheets, right? And you've gone over budget. So it informs you internally. So it's not only for the client. 35:16 I suspect, right? No, it's not. Right. And we use it ourselves to also, because it also helps us looking at our overhead costs because not everything gets built to the client. And so we track all our own times, you know, what we're spending doing what. And we don't get to, it's not like a developer has to spend a lot of time or a QA person or whatever, putting in a lot of detail. We just need a couple of bullets, you know, every day in the time sheet with the, whatever they spend. 35:45 If they spent four hours on one thing and three on another, they'll just break it into two entries just to make it easy.  And that's important for us, or they may be working on two different projects and each project. So when we do the timesheets also every month, we give our clients a breakdown by project. So if we're working on four different projects  for a client  or even one project, but it has four different really 36:15 functional elements that are very clearly different. Like let's say a mobile app and a web app  and a  particular client implementation. Each one of those gets assigned its own project and we break down summaries of the time spent on each of those every month and who spent the time on those, along with the daily time sheets, along with the invoice.  And nobody else does that because it takes a lot of discipline and protocol and you have to have lot of systems in place 36:45 to do that without  literally getting everybody to quit, right? That works for you. And nobody minds doing it because it's easy because of all the systems we put in place to do that.  That's the whole point, right? Right. were  not particularly happy of getting asked that question oftentimes. So eight years ago, you set out to  provide the information on a daily basis, which is incredible.  We started that with blended rates like a lot of companies do. 37:14 And then I didn't like that because at the end of a project when most of it's QA, people would start to get frustrated that they're still getting billed the same blended rate, even though for the more expensive period at the beginning of the project,  I thought, okay, forget this. Well, just bill based on individual.  And then I didn't get those questions anymore, but then I would get questions about individuals on the month. And that's when I started doing the time sheets. 37:43 And like I said, I'm sure there's other companies that do it, but I haven't run into  one or somebody that works with one. So  that's an exceptional thing that we do. But it also allows us to do  really, really good reporting to the client on status on what we've spent our time on, what we're expecting to spend our time on  next week, what we just spent our time on this week, where we are. 38:12 in terms of our plan for the month, things like that.  So let's switch gears, David.  Yeah. Back to  actually the podcast and  some of my guests and listeners  are corporate board directors. So they're sitting on either advisory boards or fiduciary corporate boards.  And with all the hype around AI. 38:39 it's not uncommon for them to be asking, what are we doing, right? For existing companies, right? And  I'd like you to walk my listeners through while it's in the, you know,  in the imaginary realm, what is it? I think any founder today that's actually scaling, right? Has to have some AI element. At least I've even heard you need to have it. 39:08 an AI officer in the company. So what's your take on that? What would you respond to either to your board of advisors, your advisory board, or your board of directors?  So,  and of course, a lot of it depends on the type of company you are. Absolutely. Right. If  you're making  alternative material I-beams, for example,  for skyscraper construction, then 39:37 AI, other than maybe in the design process of these specialized materials,  AI may not be as big a critical factor, although for invoice reconciliation and  distribution and  scheduling and all that, AI could be a huge value to you if you don't have super efficient systems already.  For most everybody else though, if you have not embraced the need to 40:06 leverage AI and everything you're doing,  then you're way behind already.  That doesn't mean you have to be in a race to do this. just, because  I'm  of the belief that  you have to slow down to speed up. But you do need to make it a priority.  And in a lot of different ways. Number one is, 40:36 The most obvious is workflow automation. You should be probably tackling  workflow automation as just a part of your constant improvement program  to become more efficient, whether it's with AI or not.  But AI is particularly good at workflow automation  because it can tackle steps in that workflow that couldn't be tackled without AI.  So the  first thing 41:06 the companies should be doing if they're not doing it is documenting all of their processes,  all of their tribal knowledge into playbooks. So when you have somebody who's an expert in something in your company and they're the person who's the only one that knows how to do it and so we can't live without them, that's a bottleneck for scaling. Because if you bring somebody else in to expand their capacity, they're going to... 41:32 put a big dependency on that person with all the expertise, which is going to cause problems.  So  anybody in a position like that should be documenting all of their  procedures and protocols and especially all the nuances and all the edge cases into playbooks.  And there should be some centralized playbook repository for the company. And this becomes part of your intellectual property and part of your value if you ever 42:02 you're trying to raise money or you're trying to sell your company. So it increases your value. So you do that, then AI,  you start to look at automating those workflows because now they're documented. So now what can be automated in them from just a workflow automation perspective. And then how much can you implement AI in there? Because now AI can learn to make the same kinds of decisions that this person is making. 42:31 And this is like the low hanging fruit that I'm talking about right now. Right. Exactly. Right. Because the bigger stuff is if we implement AI in here, what workflows would we totally  throw away and start from scratch?  Because we can think of way more sophisticated ways of addressing this now that we have intelligence involved in all these steps.  But that's later. 42:57 worry about that once you get your arms around implementing AI,  automated workflows and then- So workflow automation. So playbooks, workflows and AI in your automated workflows. That's sort of the stepped wise process. Excellent. You heard it here  on the founder sandbox. Thank you, David.  And if you're not sure how to do all that, 43:25 ask AI, okay, here's my company. What should I be focusing on if I wanna implement playbooks, workflow automation and AI? And AI will help you figure this all out. Right. That's a jewel here. So what'd you do? Chat GBT, co-pilot, what's your complexity? Where would you go to? All right. Well, it just depends on the flavor of the day. Right now. 43:53 I was using chat GPT primarily for this stuff just because it was a first and I'm very comfortable with the apps. have them everywhere. And Claude's recently come out with a  new version and it's in some ways I'm just finding the output way more organized and smarter. And so I've been using Claude more in the last couple of weeks, but that'll change in another week or two.  Any one of them will do a pretty decent job. 44:21 I'm  not using perplexity because it's built on top of the other ones.  But perplexity is a great tool if you're newer with this because it makes some of the... It's a little bit more accessible for somebody who doesn't know how to use AI.  Gemini is also  really good, but that's  more of a technical... And there's so many things you can do. 44:49 with AI that you wouldn't even think about. And I'll give you an example, more as a brain opening exercise for everybody than anything else. Because this is something I did about seven weeks ago.  I,  chat GPT had just come out a week or two before with their vision capability in the mobile app. And for  those of you who don't know it,  with chat GPT, there's a talk 45:19 button. It's not  the microphone. It's the one that looks like a sound wave  in the mobile app. You tap that, and now you have a voice conversation with chat, which I use this constantly. Even when I'm working with,  I've got some contractors at my house whose English isn't very good, so I ask it to do real-time translation for me. And it does matter the language.  And I start talking, and it translates to their language. And they respond 45:49 in their language and it translates to English and it's doing it perfectly. And so I can have a very natural conversation with anybody just holding my phone up in front of them now.  Right?  But it has this vision capability  where when you go into that voice mode, you tap the camera next to it, and now it's looking out the front of your screen while you're talking to it. And so I'll give you a couple of examples where I've used it  six weeks ago and again, like 46:18 weeks later and I now used it many times like this.  I was in  Lowe's, which is a  store for home improvement.  And  for some project I was on, my wife calls me and says, I need fertilizer for a hibiscus. And I say, well, what do I get? She says, anything that says hibiscus on it, it'll be fine. I said, okay, fine. And if anybody that knows these big box stores, there's like hundreds of bags of fertilizer of different brands. 46:48 And I couldn't find one that said hibiscus. This is a typical thing with my wife. Oh, just look for this. And of course, there isn't that. So I asked Chess GPT, okay, I'm in  Lowe's  and I'm looking for a fertilizer for hibiscus.  What would you suggest? And it said, oh, there's a number of brands that are high acid.  And I said, we'll recommend a brand. Tonal is a really good brand. And I said, okay. So I'm looking and I can't find it. 47:18 So I walked 30 feet back and I'm talking, right? I'm having this, know, people are looking at me like, what the hell is he doing? And I walked 30 feet back because there's many, many shelves, you know, columns of shelves with fertilizer. I walked back and I turned on the vision and I say, okay, there's all the fertilizers. And I'm moving my phone across all these shelves. say, do you see tonal here? And it says, yes, look for the one in the red and white bag. 47:48 And  I see it on the shelf. So I walk straight forward. see a red and white bag. That's not tonal. said, this isn't it. And she, cause it's a woman's voice that I have, she says,  it's two shelves to the left, second from the top.  I walk over there and it's right where she said it was. Crazy. And you're not a beta user. So this is available today. This is available. It's been available for a couple of months. And then 48:18 My daughter-in-law asked me to get something from the pharmacy, from CVS, another  big box pharmacy store, right? And this is something I don't even know if I'm in the right aisle because it's something I've never bought. So I ask it, I say, I'm looking for this brand  and I'm not sure if I'm in the right aisle or not, but I'm going to walk down the aisle and tell me if you see it. As I'm walking down the aisle, holding it straight forward so it can see both sides.  And it says, well, 48:45 Yes, I'm familiar with the brand. You should look for it in a green and white box. then she goes like this. Oh, I see it. It's down there on the right on the bottom shelf. And I turn and I look and it's right by my right foot. 48:58 You heard it here. This is crazy. think it's a bit creepy.  How many times have you been looking for something on a shelf? You know, and you're like, oh, how long, how many hours is this going to take me to spot it?  Good internet connection and all that. So, oh my goodness. It's creepy and it's wonderful. So  same time.  the same time. Yeah. Yeah. For quality of life and even for,  um, yeah.  So 49:25 That's a mind opening thing is all the reason I bring that up. Excellent. Hey, let's go. Let's continue on in the founder sandbox. I'd like to ask each of my guests to  share with me.  I'm all about working with resilient, purpose driven and scalable companies in the growth phase. So what does resilience mean to you? You can either answer, you know, what's the first thing that comes out of your, you cannot use chat, GBT. I'm not fancy. No hands. 49:55 No hands, and I don't have the voice version going because you'd hear it. Podcast we could do it.  And we are real. We're not. Yeah, we are real. We're not. So I think that's, I don't think that's a difficult question to answer. Resilience means opportunity. So no matter what happens, even if it seems terrible, what  opportunity does that create? Excellent. If you ask that. 50:22 keep reframing everything from that perspective,  it creates resilience. Right. Thank you. What about purpose-driven?  Purpose-driven  means having  a clear  long-term path and goal  and  asking yourself if the things you're doing keep you on purpose to that. 50:56 Scalable. What's scalable mean for you? Scalable for me means  eliminating tribal knowledge or not eliminating it, but documenting tribal knowledge.  First of all, figuring out how you generate revenue and then how you expand your ability to generate revenue, which means growing your 51:25 growing your team, growing your capacity  and identifying the bottlenecks and focusing all your energy on the bottlenecks. And usually the bottlenecks have to do  with tribal knowledge or with  lack of workflow automation. Wow, you know, it's easier said than done though, that tribal knowledge, it is resistant, right? Oh yeah,  because it's  career,  what's the word I'm trying to think of? 51:55 It  keeps you in your job forever if you're the only one that knows how to do the thing. Absolutely. That's for another podcast, David. My  final question today is,  did you have fun in the Founder Sandbox? Oh, yes.  I had a lot of fun. Thanks. That's a great question too. Thank you, Brenda. Did you have fun? 52:20 Did you? I had had fun. And particularly in this last part, right? Cause we're talking about some heavy duty, you know, uses of, um, agentic AI, right. And scalable, you know, LTV, CAC and all that. And then we get to hear these real life, you know, kind of creepy, um, uh, uses of, um, on our phones today with, um, with AI, which is, which is quite amazing. But I also know that in your world of techies, 52:50 your team, which is distributed, have a lot of fun events too. So you probably- have one more thing on the whole scalable thing. You have to be compassionately ruthless or ruthlessly compassionate, however you want to say it. Okay. So that the people, every, and the ruthless is anything that's going to get in the way of you growing your company, which benefits everybody in the company. 53:19 it needs to be addressed in a ruthless way. But if you build a culture of ruthlessly compassionate, then all the people that work for you feel that same level of ruthlessness to protect the company and make it grow. And you practice what you preach, I suspect, at Techies. Yes. Yes. It took me a while, but if we accidentally hire the wrong person, either because 53:45 we made a mistake in the process or they faked us out and we recognize they're not smart enough. Literally, that's usually the problem. They're not smart enough to carry their weight. We fire them immediately. We don't try to bring them along because you can't improve somebody's IQ. You can improve any other aspect, but their IQ is their IQ.  And  that will be a bottleneck forever. 54:13 in our team and it'll require other people to carry that person. And it sends the wrong message to the team that I don't value them enough to make sure that we only surround them with people that are going to inspire them and help them grow. Excellent. And I suspect they are not fungible by AI, your employees, not techies. I mean, we've gotten better and better. 54:40 at not making those mistakes over the years. So that doesn't typically happen. takes us, we're much more careful about how we hire.  AI gives us the ability to recruit faster, more broadly,  along with workflow automation. But  what I mean by real, this is the compassionate. Once my team understood this, now they embody that and  they will get rid of somebody if they made a mistake. I don't have to force the issue ever anymore because 55:10 they recognize how much, important it is to protect their teams. So to my listeners, if you liked this episode today with the CEO and founder of Techies, sign up for the monthly release of founders, business owners, corporate directors, and professional service providers who provide their examples of how they're building companies or consulting with companies  to make them more resilient, scalable, and purpose-driven. 55:40 to make profits for good.  Signing off for today. See you next month in the Founder Sandbox. Thank you.  

Apollo co-founder and CEO Tim Zheng reveals the pivot that rescued his company from a 2:1 CAC payback ratio. This episode breaks down how Apollo transformed from a struggling $10K ACV sales-led model to $150M+ ARR by reducing prices to $99/mo and going all in on PLG. Tim dives into why over 50% of Apollo's code is now written by AI, the challenge of finding executives who can scale across multiple growth stages, and how Apollo plans to break through the billion-dollar barrier that has proven elusive for many go-to-market tech companies. Thanks for tuning in! New episodes of Topline drop every Sunday and Thursday. Don't miss GTM2025 — the only B2B tech conference exclusively for GTM executives. Elevate your 2026 strategy and join us from September 23 to 25 in Washington, D.C. Use code TOPLINE for 10% off your GA ticket. Stay ahead with the latest industry developments and emerging go-to-market trends with Topline Newsletter by Asad Zaman. Subscribe today. Tune in to The Revenue Leadership Podcast every Wednesday, where host Kyle Norton talks with real revenue operators and dives deep into what it takes to succeed as a modern revenue leader. You're invited! Join the free Topline Slack channel to connect with 600+ revenue leaders, share insights, and keep the conversation going beyond the podcast! Key chapters: (00:00) - Introduction to Topline Podcast and Guest Tim Zheng (04:06) - Market Dynamics and Sales Funnel Insights (09:47) - Transitioning from Sales-Led to Product-Led Growth (12:34) - Re-architecting Business Models for Efficiency (15:20) - Integrating Sales-Led and Product-Led Strategies (17:14) - Challenges in Scaling Go-to-Market Tech (20:08) - Data as a Competitive Advantage (23:48) - Organizational Design and Cultural Shifts (27:31) - Implementing AI in Product Development (35:01) - Leveraging AI for Go-to-Market Efficiency (40:16) - Understanding User Needs and Empathy in Product Development

Les assemblées générales des grands groupes du CAC 40 viennent de s'achever et on constate que de plus en plus de grands patrons viennent d'autres pays pour diriger nos fleurons... Le meilleur exemple, c'est Luca di Meo, qui vient de passer de Renault à Kering, le géant du luxe de la famille Pinault.Distribué par Audiomeans. Visitez audiomeans.fr/politique-de-confidentialite pour plus d'informations.

In this episode, we're joined by Romain Torres, co-founder of Arcads.ai — a platform using AI to automate ad creation and scale paid user acquisition like never before.Romain's not just another founder—he's scaled and sold multiple startups, including an intermittent fasting app that hit $2M in revenue in just 9 months. He's helped scale apps to $8M using AI-generated videos, avatars, and agents—and today, he's revealing how indie devs can tap into the same power.We'll break down how to scale paid ads with AI, automate creatives, and turn performance data into profitable campaigns using tools that small teams can actually afford.Whether you want to automate and launch paid ads faster, lower your CAC, or scale to millions—this episode is a masterclass in AI-powered growth.You will discover:✅ The exact AI tools you can use to automate paid ads✅ Why “AI actors” are the future of video ad creatives✅ How to build hundreds of ad variations from just one script✅ The indie-friendly framework for scaling user acquisition with AILearn More:https://www.arcads.ai/?comet_custom=appmastersWork with us: https://www.appmasters.comIndie App Santa: https://www.indieappsanta.comGet training, coaching, and community: ⁠https://appmastersacademy.com/*********************************************SPONSORSYou ever work with a tool where the support feels like...a ghost town? Yeah, not AppsFlyer.Their support team is massive — like 5x bigger than the industry average. They're global, 24/7, and actually helpful!If you're scaling your app and don't want to be left hanging, check out AppsFlyer dot com or book a demo by clicking this https://tinyurl.com/AppsFlyerAM*********************************************Everyone's talking about web2app funnels - the breakthrough strategy maximizing mobile revenue. But building them in-house takes months of development. web2wave eliminates the complexity with their innovative all-in-one platform✅ powerful drag-and-drop quiz builder✅ streamlined payments✅ comprehensive analytics✅ smart A/B testing✅ and moreLaunch high-performing web2app funnels in days, not months.Visit https://web2wave.com/ to create your web2app funnel for free.*********************************************Follow us:YouTube: ⁠AppMasters.com/YouTube⁠Instagram: ⁠@App MastersTwitter: ⁠@App MastersTikTok: ⁠@stevepyoung⁠Facebook: ⁠App Masters⁠*********************************************

In this episode, we're joined by Romain Torres, co-founder of Arcads.ai — a platform using AI to automate ad creation and scale paid user acquisition like never before.Romain's not just another founder—he's scaled and sold multiple startups, including an intermittent fasting app that hit $2M in revenue in just 9 months. He's helped scale apps to $8M using AI-generated videos, avatars, and agents—and today, he's revealing how indie devs can tap into the same power.We'll break down how to scale paid ads with AI, automate creatives, and turn performance data into profitable campaigns using tools that small teams can actually afford.Whether you want to automate and launch paid ads faster, lower your CAC, or scale to millions—this episode is a masterclass in AI-powered growth.You will discover:✅ The exact AI tools you can use to automate paid ads✅ Why “AI actors” are the future of video ad creatives✅ How to build hundreds of ad variations from just one script✅ The indie-friendly framework for scaling user acquisition with AILearn More:⁠https://www.arcads.ai/?comet_custom=appmasters⁠Work with us: https://www.appmasters.comIndie App Santa: https://www.indieappsanta.comGet training, coaching, and community: ⁠https://appmastersacademy.com/*********************************************SPONSORSYou ever work with a tool where the support feels like...a ghost town? Yeah, not AppsFlyer.Their support team is massive — like 5x bigger than the industry average. They're global, 24/7, and actually helpful!If you're scaling your app and don't want to be left hanging, check out AppsFlyer dot com or book a demo by clicking this https://tinyurl.com/AppsFlyerAM*********************************************Everyone's talking about web2app funnels - the breakthrough strategy maximizing mobile revenue. But building them in-house takes months of development. web2wave eliminates the complexity with their innovative all-in-one platform✅ powerful drag-and-drop quiz builder✅ streamlined payments✅ comprehensive analytics✅ smart A/B testing✅ and moreLaunch high-performing web2app funnels in days, not months.Visit https://web2wave.com/ to create your web2app funnel for free.*********************************************Follow us:YouTube: ⁠AppMasters.com/YouTube⁠Instagram: ⁠@App MastersTwitter: ⁠@App MastersTikTok: ⁠@stevepyoung⁠Facebook: ⁠App Masters⁠*********************************************

In this episode, Alex Immerman, partner at Andreessen Horowitz, joins CJ to discuss the CFO role and how it's changing in the era of AI. He explains what the components of a company's AI agenda the CFO should own, how and where it should be leveraged in an organization, and why, if you're preparing to go public, AI needs to be mentioned in your S-1. He breaks down how the financial landscape differs greatly between AI-native SaaS companies and traditional B2B SaaS companies in terms of retention curves and gross margins, and how this relates to the ever-important LTV to CAC metric. As someone who has worked with prominent CFOs and interviewed many for a16z's portfolio companies, Alex also describes the qualities of a great CFO, and shares his favorite interview question, before discussing CFOs, CEO, and board dynamics.—LINKS:Alex Immerman on X (@aleximm): https://x.com/aleximmAlex Immerman on a16z: https://a16z.com/author/alex-immermanAlex Immerman on LinkedIn: https://www.linkedin.com/in/immermanAndreessen Horowitz: https://a16z.comCJ on X (@cjgustafson222): https://x.com/cjgustafson222Mostly metrics: http://mostlymetrics.comRELATED EPISODES:So You're Looking for a “Strategic” CFO? Bloomerang's Steve Isom on What That Really Means: —TIMESTAMPS:(00:00) Preview and Intro(02:19) Sponsor – Navan | NetSuite | Planful(05:52) What Separates Good CFOs From Great Ones(11:56) Questions Alex Asks When Interviewing CFOs for Portfolio Companies(15:17) How CFOs Should Engage With Investors During the Hiring Process(17:22) Sponsor – Tabs | Rippling Spend | Pulley(22:22) What a Great CFO-Investor Relationship Looks Like(24:46) The CFO-CEO-Board Dynamic(28:27) How the Role of a CFO Is Changing in the Era of AI(31:41) AI-Native Company Versus Incumbent for Finance Category Leader(33:49) Components of a Company's AI Agenda That the CFO Should Own(38:39) Why the LTV to CAC Metric Is So Important to Investors(41:13) LTV to CAC by Sector(42:41) The Importance of Gross Margin Adjusting Your CAC Payback(43:21 Retention and Churn Patterns in AI-Native Companies(45:23) Gross Margin in AI-Native Companies Versus Traditional B2B SaaS(50:11) What It Takes To Be a Public Company-Ready CFO Today(53:58) How IPO Expectations for the CFO Have Shifted in the Past Few Years(55:05) Wrap—SPONSORS:Navan is the all-in-one travel and expense solution that helps finance teams streamline reconciliation, enforce policies automatically, and gain real-time visibility. It connects to your existing cards and makes closing the books faster and smarter. Visit navan.com/Runthenumbers for your demo.NetSuite is an AI-powered business management suite, encompassing ERP/Financials, CRM, and ecommerce for more than 41,000 customers. If you're looking for an ERP, head to https://netsuite.com/metrics and get the CFO's Guide to AI and Machine Learning.Planful's financial planning software can transform your FP&A function. Built for speed, accuracy, and confidence, you'll be planning your way to success and have time left over to actually put it to work. Find out more at www.planful.com/metrics.Tabs is a platform that brings all of your revenue-facing data and workflows - billing, AR, payments, rev rec, and reporting - onto a single system so you can automate and be more flexible. Find out more at: tabs.inc/metrics.Rippling Spend is a spend management software that gives you complete visibility and automated policy controls across every type of spend, saving you time and money. Get a demo to see how much time your org would save at rippling.com/metrics.Pulley is the cap table management platform built for CFOs and finance leaders who need reliable, audit-ready data and intuitive workflows, without the hidden fees or unreliable support. Switch in as little as 5 days and get 25% off your first year: pulley.com/mostlymetrics.#AINativeSaaS #a16z #CFO #LTVtoCAC #AIinSaaS Get full access to Mostly metrics at www.mostlymetrics.com/subscribe

In episode #288 of SaaS Metrics School, Ben Murray tackles a frequent mistake SaaS operators make when calculating Lifetime Value (LTV) — treating it as an aggregate rather than the point-in-time metric. Ben breaks down the correct formula, shares how to align it with gross revenue retention, and explains when LTV (and LTV to CAC) should be used SaaS businesses. What You'll Learn: Why LTV is a point-in-time estimate, not a company-wide average The correct formula for LTV in SaaS: Cohort ARPA × Gross Margin ÷ Churn How to choose the right churn input using gross revenue retention When LTV to CAC is reliable vs. misleading based on your sales motion (SMB, Mid-Market, Enterprise) Common pitfalls when using LTV in low-volume enterprise models Key SaaS Metrics Covered: LTV (Lifetime Value) LTV to CAC Ratio Gross Revenue Retention (GRR) Cohort ARPA / ACV Churn measurement strategy (trailing 3 vs. 6 months) Who Should Listen: SaaS CFOs, founders, marketers, and RevOps professionals looking to improve financial modeling and SaaS efficiency metrics — especially if you rely on paid acquisition or track LTV to CAC closely. Resources Mentioned: SaaS Metrics Foundation Course: https://www.thesaasacademy.com/the-saas-metrics-foundation Free SaaS Metrics Tools: TheSaaSCFO.com Subscribe to Ben's SaaS newsletter: https://mailchi.mp/df1db6bf8bca/the-saas-cfo-sign-up-landing-page Like What You Hear? Please leave a rating and review to help this podcast reach more SaaS professionals who want to build metrics-driven businesses.

What wisdom emerges when contemplative action meets radical compassion? In this special bonus episode, we step outside the chapter-by-chapter rhythm of Richard Rohr's final book, The Tears of Things: Prophetic Wisdom for an Age of Outrage, for a rare and intimate conversation between Fr. Richard Rohr and his longtime friend Fr. Greg Boyle. Together, they explore the soul of the book and the spirit of this moment in history. Fr. Greg, founder of Homeboy Industries and author of Cherished Belonging: The Healing Power of Love in Divided Times, joins Richard and CAC staff member Paul Swanson for a profound dialogue on everything from the death of Pope Francis and the surprising emergence of Pope Leo, to the themes of humiliation, humility, and radical belonging. Together, they reflect on the journey from order to disorder to reorder, offering insight into how love acts in the world, especially among the most marginalized. Fr. Richard and Fr. Greg Boyle embody the very message they share: that transformation is always possible, and that love, when lived, is the greatest force for healing in our divided world.

ABM programs often fail to deliver revenue results. Nadia Davis, VP of Marketing at CaliberMind, shares her expertise in transforming account-based marketing strategies into effective revenue generators. She breaks down the five most critical three-letter acronyms for B2B marketers today—ABM, CRM, MQA, MQL, and CAC—while explaining how to build holistic omni-channel ABM frameworks that contribute meaningfully to sales pipelines.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

In this episode of the Afterburn Podcast, host John “Rain” Waters sits down with Vincent “Jell-O” Aiello, former Navy fighter pilot and host of the  @FighterPilotPodcast  for a deep dive into the highs and hardships of naval aviation. From his first spark of inspiration at an airshow to flying over 700 successful carrier landings, Jell-O shares a candid and compelling journey through the world of military flight. They discuss the grit required to survive flight school, the evolution of airmanship and training, and the life-changing experience of attending Top Gun. JJell-O recounts intense moments from deployments aboard the USS George Washington and John F. Kennedy, reflects on the emotional toll of military service, and gives insight into his time flying as an adversary pilot in the F-16. He also opens up about his book, Through the Yellow Visor, and how storytelling plays a crucial role in honoring those who serve. This episode is rich with wisdom on perseverance, mentorship, and what it truly means to be a fighter pilot. Through the Yellow Visor: https://amzn.to/4jaAfc6 Get a signed copy: https://www.fighterpilotpodcast.com/product-page/through-the-yellow-visor