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In this episode of Future Fuzz, Justin is joined by Katie Desmond, Chief Revenue Officer and Partner at iMarc, a full-service digital agency with a 27-year legacy and one of the highest client retention rates in the industry. Katie shares how her agency leverages AI not for novelty but for real operational impact - from streamlining translation and content optimization to accelerating B2B research cycles. She also dives into the evolving expectations of B2B buyers, the importance of authenticity in digital marketing, and why relationships and strategic insights remain irreplaceable - even in an AI-driven age.Guest BioKatie Desmond is the Chief Revenue Officer and Partner at iMarc, a premier digital agency with over 35 employees and clients ranging from Marriott to JetBlue. With a background in business development, account leadership, and project management, Katie is focused on helping brands achieve measurable results through strategic custom marketing solutions. She is a vocal advocate for using AI to enhance, not replace - human creativity and decision-making. Under her leadership, iMarc has sustained a 27-year reputation for client loyalty, innovation, and exceptional outcomes.TakeawaysAI should solve real problems, not be used for its own sake.Authenticity in B2B is more vital than ever, especially on platforms like LinkedIn.Buyers often make decisions before ever contacting a business.Entry-level marketing roles are shifting toward prompting and data analysis.Client retention depends on trust, results, and being the voice of the client.Cross-functional team collaboration builds long-term agency success.B2B is catching up to B2C in leveraging video and authenticity.Chapters 00:00 Welcome and Introduction to Katie Desmond 01:11 The Evolving CRO Role in the Age of AI 03:00 Real-World AI Use Cases at iMarc 04:38 Using AI to Optimize Internal Applications 06:08 QA and Human Oversight in AI Workflows 07:05 Budget Pressures and Efficiency in Client Work 08:37 Paid Media Trends and AI Optimization 09:36 B2B Buyer Behavior Has Changed Drastically 10:40 Using ZoomInfo to Detect Early Interest 12:03 Is the Traditional Sales Call Dead? 13:42 Future of Entry-Level Roles in AI Marketing 14:18 Voice Search and Longer Prompts 15:15 Authenticity and the Role of Video in B2B 17:51 B2C vs. B2B: Speed vs. Depth 20:05 Tips for High Client Retention 21:45 Polite Push-Pull with Clients Builds Trust 23:26 What Makes the iMarc Team DNA Special 25:30 Where to Find KatieLinkedInFollow Katie Desmond on LinkedInFollow Justin Campbell on LinkedIn
Tom Bentley, Chief Revenue Officer, 10x Banking10x Banking, the cloud-native core banking platform, has announced the appointment of Tom Bentley to its Executive Board as Chief Revenue Officer (CRO). Tom will lead the company's global commercial and growth strategy expansion across key markets including Europe, APAC, the Middle East and Africa. Bentley brings over 15 years of global experience in core banking and FinTech, having held senior roles at Temenos, Thought Machine, and Vodeno (recently acquired by UniCredit Group). Most recently he was part of the founding team at NatWest Boxed, the embedded finance venture from NatWest Group. Robin Amlôt of IBS Intelligence speaks to Tom Bentley about his new challenge.
In this episode, I sit down with Shashank Dubey, Co-founder and Chief Revenue Officer at Tredence, to explore what makes Empowering Leadership a cornerstone of high-velocity growth. Tredence, a global leader in data science and AI consulting, is ranked No. 1,681 on the 2024 Inc. 5000 list, highlighting its consistent trajectory of success. We dive into how Empowering Leadership unfolds through granting teams autonomy, building a culture of continuous learning, and staying laser-focused on outcomes over activity. Shashank shares actionable strategies that empower leaders to cultivate freedom with accountability and drive innovation at scale. Tune in to uncover how Empowering Leadership fuels sustained impact and builds companies that thrive.
In this episode of the Revenue Builders Podcast, hosts John McMahon and John Kaplan are joined by Scott Rudy, a three-time Chief Revenue Officer, to discuss the pivotal role of first and second-line sales managers in sales performance and company growth. They explore topics ranging from the importance of having a clear position and success profiles, recruiting and developing talent, and creating a nurturing company culture. Personal anecdotes and industry insights provide a comprehensive view on effective sales leadership and the significant impact of managerial roles in an organization's success.ADDITIONAL RESOURCESLearn more about Scott Rudy:https://www.linkedin.com/in/scottrudyiii/Watch Force Management's Panel Discussion on AI in Sales Leadership: https://hubs.ly/Q03rlW4Z0Download the CRO Strategy Checklist: https://hubs.li/Q03f8LmX0Enjoying the podcast? Sign up to receive new episodes straight to your inbox: https://hubs.li/Q02R10xN0HERE ARE SOME KEY SECTIONS TO CHECK OUT[00:01:33] The Critical Role of First Line Managers[00:02:33] Challenges and Responsibilities of First Line Managers[00:03:09] Segregation of Duties: First Line vs. Second Line Manager[00:05:41] Accountability and Development Plans[00:08:09] The Importance of Coaching and Development[00:10:48] Promotions and Accountability in Sales Leadership[00:25:40] Effective Business Planning and Weekly Accountability[00:34:46] Retention and Loss Reviews: Learning from Turnover[00:35:45] A Lesson in Leadership: Evaluating Employees[00:37:52] Defining Success Profiles[00:41:46] The Importance of Continuous Recruitment[00:44:30] Energy and Fit: Key Factors in Hiring[00:47:13] The Role of First Line Leadership[00:50:10] The Criticality of People in OrganizationsHIGHLIGHT QUOTES"It is up to you. That's what makes it such a hard job, but such a fun job because it's on you to deliver the number with this set of resources.""You have to own your number. You gotta be able to predict, accurately predict, call the ball, and make your number. But you're not alone.""It's not whether or not somebody can do something. It's whether or not it gives them energy and they're enthusiastic about it.""If you're not people focused as an organization, it shows up when someone quits or when you have to get rid of someone.""Great cultures are ones in which you're thinking about the success of the organization, not just individual results."
In this episode of The Retail Perch, Gary and Shekar welcome Steven Dietch, Chief Revenue Officer at Bridg, for a timely conversation on how retail media is reshaping the industry. From his early days in computer science to IBM Sweden and now leading strategy at Bridg, Steve shares how platforms like Bridg and Rippl are helping retailers turn shopper data into powerful engagement. The three dive into the opportunities and challenges facing regional players, the role of AI and third-party data, and growing concerns around data privacy and security.
Corey and Randy are joined by Steve Decker, Chief Revenue Officer at RMEF. Topics covered include the mission priorities of RMEF, how such mission work is accomplished on the ground, and how it is funded. Insight to the expectations members, volunteers, donors, and other supporters have of RMEF. And a lot of other discussion as to how RMEF is the effective advocate for elk and elk hunters. Learn more about your ad choices. Visit megaphone.fm/adchoices
In this episode of the Broadband Bunch, recorded live at Fiber Connect 2025 in Nashville, host Brad Hine welcomes Stephen Farnsworth, Chief Revenue Officer at gaiia. Stephen shares gaiia's compelling origin story—how it evolved from the in-house OSS/BSS platform of Canada's fastest-growing ISP, OXIO, into one of the most talked-about disruptors in the U.S. broadband market. The conversation explores how gaiia is redefining the way ISPs manage their operations, emphasizing simplicity, flexibility, and intuitive design. Stephen discusses the importance of adapting technology to fit an ISP's existing workflows, rather than forcing change through rigid systems. He explains how gaiia's cloud-based platform, native APIs, and workflow engine empower ISPs to streamline subscriber onboarding, automate field service, and deliver a seamless customer experience. Throughout the conversation, Stephen reflects on the challenges legacy platforms pose, the accelerating demand for modern solutions, and how gaiia is positioned to help ISPs transform their business. Whether it's supporting fixed wireless providers, fiber-funded startups, or multi-tenant rollups, gaiia is focused on delivering practical innovation and driving industry-wide change.
7-15-25 UNM Deputy A.D. & Chief Revenue Officer Jalen Dominguez joins TEAM Talk after a record breaking donation year
If the web is no longer one-size-fits-all and instead geared towards segments of one, how do brands avoid creating a thousand disconnected experiences, and manage each experience effectively? Agility requires embracing both technology and customer behavior shifts at the same time—without losing your brand voice. Today we're going to talk about how AI and more connected digital experiences are shaping the future of the web.To help me discuss this topic, I'd like to welcome Eric Stine, CEO of Sitecore. About Eric Stine Eric Stine is the Chief Executive Officer of Sitecore, driving the company's vision and strategy to enable brands to create digital experiences so powerful they connect the world. Eric was previously Chief Operating Officer, where he led all customer-facing functions. Before Sitecore, Eric was Chief Executive Officer of Elemica. Previously, he was Chief Commercial Officer of Skillsoft and Chief Revenue Officer of Qualtrics. Eric has also held executive roles at companies such as SAP, Ciber, and Blackboard. Eric earned a law degree at Boston University School of Law and a Bachelor of Arts at Northwestern University, where he and his husband are the founders of the Eric and Neil Stine-Markman Scholarships. They are the first permanent endowments at either institution directing funds toward LGBTQ+ students. Eric Stine on LinkedIn: https://www.linkedin.com/in/eric-stine-ceo-sitecore/ Resources Sitecore: https://www.sitecore.com https://www.sitecore.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brandsDon't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150" Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstromDon't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.showCheck out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company
Geoff Ketterer was this week's guest on Success Profiles Radio. He is a Fractional CRO who specializes in aligning marketing and sales into an unstoppable revenue machine. He scaled Functional Medicine Academy from $7000 to $1 million/month in just nine months and has since helped over 150 businesses build high-performance ales systems. We discussed what he learned as an award-winning chef and how it translated to business, a day in the life of a Chief Revenue Officer, who his perfect client is, setting up systems to track numbers, and improving lead quality. In addition, we talked about his formula for creating and posting content, what separates elite salespeople from average ones, finding A-players for your team, getting past gatekeepers, using Chat GPT to improve your sales skills, and how to level up your sales team. We talked about so much more on the show. You can listen and subscribe to the show on Apple Podcasts/iTunes, Spotify, Audible, and iHeart Radio. You can also hear it at Success Profiles Radio | Live Internet Talk Radio | Best Shows Podcasts
If the web is no longer one-size-fits-all and instead geared towards segments of one, how do brands avoid creating a thousand disconnected experiences, and manage each experience effectively? Agility requires embracing both technology and customer behavior shifts at the same time—without losing your brand voice. Today we're going to talk about how AI and more connected digital experiences are shaping the future of the web.To help me discuss this topic, I'd like to welcome Eric Stine, CEO of Sitecore. About Eric Stine Eric Stine is the Chief Executive Officer of Sitecore, driving the company's vision and strategy to enable brands to create digital experiences so powerful they connect the world. Eric was previously Chief Operating Officer, where he led all customer-facing functions. Before Sitecore, Eric was Chief Executive Officer of Elemica. Previously, he was Chief Commercial Officer of Skillsoft and Chief Revenue Officer of Qualtrics. Eric has also held executive roles at companies such as SAP, Ciber, and Blackboard. Eric earned a law degree at Boston University School of Law and a Bachelor of Arts at Northwestern University, where he and his husband are the founders of the Eric and Neil Stine-Markman Scholarships. They are the first permanent endowments at either institution directing funds toward LGBTQ+ students. Eric Stine on LinkedIn: https://www.linkedin.com/in/eric-stine-ceo-sitecore/ Resources Sitecore: https://www.sitecore.com https://www.sitecore.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brandsDon't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150" Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstromDon't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.showCheck out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company
Jason is currently in Denver at a Joe Dispenza retreat, discusses upcoming topics for the episode, focusing on the economy, markets, and real estate. Specifically, he mentions two U.S. real estate markets, one in Florida and one in Texas, that are approaching "crash levels," defined as a 25% price reduction, despite national appreciation. He concludes with a reminder for listeners to register for an upcoming master class on JasonHartman.com which happens every second Wednesday of each month! Jason then welcomes Paul Marino, Chief Revenue Officer at Themes ETFs. They begin with a discussion of economic and investment themes. Marino offers a bullish outlook on the U.S. economy, even amidst global uncertainties. He specifically highlights investment opportunities in financials, metals (especially gold miners and silver), artificial intelligence, uranium, and transatlantic defense companies. They conclude with a shared optimistic vision for future prosperity driven by technological advancements and a focus on positive market indicators. #PaulMarino #ThemesETFs #DonaldTrump #USPolitics #GlobalEconomy #Recession #Inflation #ArtificialIntelligence #ETFs #Gold #Uranium #DefenseCompanies #NATO #Bitcoin #InvestmentOpportunities Key Takeaways: 1:33 Clip of the Day: Direct VETO power 2:45 Markets that are approaching crash levels 4:22 JasonHartman.com/Wednesday Paul Marino interview: 4:39 Trump and Machiavelli 7:14 What it means to investors 12:06 Trump vs. Powell 17:23 Positive anything, better than negative nothing? 22:16 What is the investment plan 23:10 Where are we going? Follow Jason on TWITTER, INSTAGRAM & LINKEDIN Twitter.com/JasonHartmanROI Instagram.com/jasonhartman1/ Linkedin.com/in/jasonhartmaninvestor/ Call our Investment Counselors at: 1-800-HARTMAN (US) or visit: https://www.jasonhartman.com/ Free Class: Easily get up to $250,000 in funding for real estate, business or anything else: http://JasonHartman.com/Fund CYA Protect Your Assets, Save Taxes & Estate Planning: http://JasonHartman.com/Protect Get wholesale real estate deals for investment or build a great business – Free Course: https://www.jasonhartman.com/deals Special Offer from Ron LeGrand: https://JasonHartman.com/Ron Free Mini-Book on Pandemic Investing: https://www.PandemicInvesting.com
Uncover the essence of what makes a great sales team. Traditional hiring methods are put to the test as Mark and Motive's CRO Adam Block spotlight the need for discipline, accountability, and an insatiable curiosity over industry-specific experience. Join Mark and Adam as they explore the exhilarating shift from mid-market to enterprise-level sales. Adam shares his wisdom on how Motive is revolutionizing industries like agriculture, oil, and transportation with its innovative AI-powered platform. Mark and Adam discuss the transition from SMBs to enterprise sales, sharing insights on the complexities and unique challenges that come with high-value transactions. Finally, the conversation delves into the art of segmentation and strategic alignment, crucial for any company aspiring to play in the enterprise league.
Dean Stanberry, past chair of IFMA's Global Board of Directors, hosts a discussion with Jim Uhalt, Chief Revenue Officer for Quality Uptime Services, and Kyle Butler, President of RavenVolt, about data centers, uptime, and future-proofing strategies. They explore the importance of maintaining infrastructure, handling aging equipment, and proactive versus reactive maintenance models. They highlight the increasing importance of resilience, climate risk, and cybersecurity in data centers. Additionally, they discuss modernizing energy infrastructure using renewable resources, addressing the challenges of staffing qualified personnel, and the role of AI and automation in optimizing maintenance and meeting ESG goals. Sponsor:This episode is sponsored by ODP Business Solutions! Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org
What does it take to lead growth inside one of the most recognizable names in building products? Beth sits down with Jenny Nail, Chief Revenue Officer at Oldcastle APG, to explore how the brand has evolved beyond masonry into a full outdoor living powerhouse. Jenny shares how Oldcastle is balancing B2B partnerships with a growing direct-to-consumer focus, how customer decision-making is shifting, and why internal culture plays a critical role in long-term success.
Demand for fiber connectivity is at an all-time high. Both dark and lit fiber are in demand for connections to towers, enterprises, and data centers, and for middle-mile routes connecting fiber-to-the-home deployments. Fiber strand counts and optical transmission speeds are increasing dramatically. And the mix of national, regional and smaller fiber operators is constantly churning. Tyler Coates, Chief Revenue Officer at FiberLight talks with John Celentano, Inside Towers Business Editor about the fiber market's current dynamics, and the opportunities and challenges they pose.For more information https://www.fiberlight.com/.Support the show
On today's episode, Casey Lewis will interview James Hatfield, the Chief Revenue Officer of LiveSwitch. James is also an entrepreneur who founded a painting and power washing company. LiveSwitch is a leading communications platform that uses instant video to transform how people work and scale their businesses. LiveSwitch makes it easier for business owners to connect with customers and document their work in real-time. Home service businesses rely on LiveSwitch to provide virtual estimates, document job progress, and streamline operations using instant video. https://www.liveswitch.com/ (see show notes at the bottom.)Please review us at Rhino Pest Control Marketing and interact with us to let us know how we can improve in 2025.Casey Lewiscasey@rhinopros.com(925) 464-8383Follow and subscribe at the following links:https://www.youtube.com/@RhinoPestControlMarketinghttps://www.facebook.com/rhinopestcontrolmarketingLeave us a review on Google: https://g.page/r/CT9-E84ypVI0EBM/reviewShow Notes: Interview with James Hatfield from LiveSwitch
Cherie R. Cohen is a seasoned media and sports executive currently serving as Global Chief Revenue Officer at X Games. She joined the organization in 2025 as it embarks on evolving into a year‑round international action‑sports league. Prior to X Games, Cherie spent five years as CRO at the World Surf League, where she significantly diversified sponsorships—bringing in brands like Red Bull, Lexus, Neutrogena, Chase, Samsung Electronics, Corona, Apple—and forged partnerships with tourism agencies to grow new revenue streams Earlier in her career, she held key sales and revenue roles at ESPN, NBCUniversal, and Paramount Pictures, managing major events such as Monday Night Football, Super Bowl, the International Olympic Committee – IOC, National Basketball Association (NBA) Finals, and X‑Games .
Digible is giving away a fully managed 12-month digital marketing package for one multifamily property.Apply now: https://content.digible.com/100k-lease-stakesIn this episode, we sit down with Dani Black, Chief Revenue Officer at AppWork, to uncover how their platform is transforming the world of multifamily maintenance—one work order at a time.AppWork is more than just maintenance software. It's a purpose-built, tech-first platform that overlays your existing property management system to digitize everything from make-ready boards and inspections to work orders and technician performance.This episode will reshape how you view maintenance. Not as a backend function, but as a reputation engine and a scalable ops advantage.Digible: https://digible.com/Fiona: https://www.myfiona.com/Leave a Spotify Review: https://spoti.fi/3LfoEdULeave an Apple Review: https://apple.co/3AA2zRj(00:00) Preview + Recap(01:47) Introducing AppWork: A Tech-First Maintenance Platform(05:30) AppWork's Integrations(07:29) The Benefits of Maintenance Reviews(10:20) Building Trust Through Transparency in Work Orders(14:27) Common Mistakes That Damage Resident Experience(16:50) The Role of Soft Skills in Modern Maintenance Teams(18:23) Gamifying Maintenance(22:53) The Impact of AppWork on Efficiency and Team Performance(23:28) Visualizing Maintenance Issues (28:02) Overcoming Adoption Challenges and Scaling Across Portfolios(31:15) AI, Automation, and Micro-Training with Maintenance Academy
In this episode of CRO Spotlight, Warren Zenna sits down with Bobby Morrison, Chief Revenue Officer at Shopify, to explore how the CRO role has evolved beyond traditional sales leadership. Bobby shares his approach to unifying marketing, sales, customer success, and support under a single revenue organization focused on the complete customer journey rather than siloed handoffs.Bobby reveals his philosophy of building revenue flywheels through aligned incentives and systems-first thinking, explaining how he restructured Shopify's go-to-market approach to eliminate friction. He discusses the importance of creating pods that bring together account executives, solution engineers, and customer success managers with shared objectives and territories to deliver better customer outcomes.The conversation shifts to how AI is transforming revenue operations, with Bobby predicting that traditional CRMs will be replaced by AI-enabled systems within months. He emphasizes that tomorrow's successful CROs must become more technically proficient, understanding data structures and AI capabilities to build competitive advantages through technology while maintaining the human relationships that drive trust.Warren and Bobby conclude by discussing the future of customer engagement, with Bobby sharing his belief that despite automation, human interaction remains essential in building trust. He emphasizes Shopify's commitment to helping customers navigate uncertain times through an anti-fragile platform that enables businesses to adapt quickly to changing market conditions.
Are healthcare providers' contact details as accurate as you think? In this podcast hosted by Chenny Solaiyappan, Curatus Chief Revenue Officer Jarrod Mandozzi speaks on the critical challenge of provider data management in healthcare. Jarrod shares insights from his extensive experience in Medicare and Medicaid programs, revealing how inaccurate provider information impacts patient care, health plan operations, and industry efficiency.
Send us a textIn this insightful episode of "Business Growth Talks," host Mark Hayward engages with John Noonan, a seasoned sales and marketing expert and president of Growth Plan Partners. They delve into high-impact strategies to accelerate business revenue by implementing effective sales and marketing systems. John discusses how businesses with revenues between $5 to $75 million can break through growth barriers without hiring full-time staff by optimizing their sales engines. His personal journey from a corporate leader to a fractional Chief Revenue Officer offers valuable lessons for entrepreneurs striving to achieve sustainable growth.With a focus on building strong processes and leveraging CRM systems, John Noonan shares his proven methods for increasing sales by 20 to 35% in under a year. He highlights the importance of developing clear target client profiles, understanding the buyer's journey, and crafting a unique value proposition. The conversation highlights practical steps entrepreneurs can take to refine their sales methodologies and enhance business performance. As businesses seek to uncover what truly drives revenue, John's expertise sheds light on overcoming growth challenges and implementing long-term, effective sales strategies.Key Takeaways:Implementing structured sales processes and systems like CRM can dramatically enhance growth for businesses in the $5 to $75 million revenue range.A clear understanding of your ideal client profile and unique value proposition is critical to effectively targeting and engaging potential customers.Sales success is tied to ensuring alignment with the customer's buying process and timing rather than just the sales process itself.Networking and building strong referral partnerships are vital for business development, particularly for consultant roles that rely on client introductions.Making bold career transitions, such as shifting from corporate roles to entrepreneurship, requires willingness and the courage to navigate financial uncertainties.Resources:John Noonan on LinkedInGrowth Plan Partners (Email: JNoonan@growthplanpartners.com)Tune into the full episode to learn more about optimizing sales processes, breaking growth barriers, and developing successful sales strategies with insights from industry expert John Noonan. Stay connected with "Business Growth Talks" for more enlightening episodes to take your business to new heights.Support the showIf you want to watch the full video of this episode go to:https://www.youtube.com/@markhayward-BizGrowthTalksDo you want to be a guest on multiple podcasts as a service go to:www.podcastintroduction.comFind more details about the podcast and my coaching business on:www.businessgrowthtalks.comFind me onLinkedIn - https://www.linkedin.com/in/mark-hayw...Tik Tok - https://www.tiktok.com/@mjh169183YouTube Shorts - https://www.youtube.com/@markhayward-BizGrowthTalks/shorts
Edgar Hernández is the Chief Strategy Officer at My Code, where he leads the company's strategic vision, overseeing editorial direction, media strategy, and sales growth across its owned platforms. He joined the agency full-time in December 2023 after consulting over six months, bringing more than 20 years of experience in multicultural media and advertising Prior to My Code, Edgar spent 13 years at Complex Networks, launching landmark initiatives like ComplexCon, ComplexLand, and popular content franchises such as Hot Ones and Sneaker Shopping. He continued driving revenue as Chief Revenue Officer at BuzzFeed, especially during the integration of Complex Based in New York, he holds a B.A. in Journalism from UMass Amherst and is a vocal advocate for culturally informed, growth-oriented marketing. Edgar's leadership centers on authentic representation—arguing that “marketing to diverse audiences isn't about politics. It's about growth.”
In today's rapidly evolving sales landscape, lead generation remains a top priority for Chief Revenue Officers and sales leaders. But with the rise of AI, changing buyer behaviors, and an overwhelming array of tools and technologies, how can sales teams effectively navigate this complex terrain? In this episode of the Modern Selling Podcast, I sit down with Zach Jones, Chief Revenue Officer at TechnologyAdvice, to explore the cutting-edge strategies and tools that are reshaping the lead generation game. With over a decade of experience in scaling sales teams and driving revenue growth, Zach offers invaluable insights into the current state of B2B sales and marketing. Adapting to the New B2B Buyer Journey One of the most significant shifts we discuss is the changing nature of the B2B buyer journey. Zach highlights that: 75% of the buyer journey now happens before someone wants to talk to sales 86% of buyers start with a shortlist of vendors 92% of purchases come from that initial shortlist This means that awareness and early education are more critical than ever. Sales and marketing teams need to focus on getting on that shortlist through strategic content placement and engagement across various channels. The Rise of AI in Sales and Marketing Artificial Intelligence is not just a buzzword – it's reshaping how we approach lead generation and engagement. Zach shares eye-opening statistic: There's been a 240% increase in page views from ChatGPT to their websites since January This shift towards AI-driven content creation and research is changing how buyers find and evaluate vendors. Sales teams need to adapt their strategies to ensure they're visible and relevant in this new AI-powered landscape. From Funnel to Rooms: A New Perspective on Lead Nurturing Zach introduces an interesting concept of thinking about lead nurturing not as a funnel, but as two rooms: Prospects who are ready to talk to a vendor Prospects who are not ready The key is figuring out how to move prospects from the "not ready" room to the "ready" room. This approach requires a more dynamic and personalized marketing strategy, leveraging AI and intent data to create tailored experiences for each prospect. Actionable Takeaways for Sales Leaders Experiment with new technologies and strategies – don't be afraid to break things Focus on niching down and segmenting your audience for more personalized outreach Leverage AI tools to level the playing field and enhance your team's capabilities Align your sales and marketing strategies based on your target market and how they buy Consider implementing an Account-Based Experience (ABX) approach for enterprise sales As the B2B sales landscape continues to evolve, staying ahead of the curve is crucial. By embracing new technologies, focusing on personalization, and adapting to changing buyer behaviors, sales teams can position themselves for success in this dynamic environment. Timestamped Summary of this Episode: 00:00:00 The Rise of AI in Content Creation AI tools like ChatGPT are becoming increasingly popular for content creation and personalization. Marketers are focusing on delivering more relevant, timely messages to smaller, engaged audiences rather than high volume outreach. The shift towards AI-driven personalization is changing how companies approach lead generation and engagement. 00:01:07 Introducing Zach Jones: CRO of TechnologyAdvice Zach Jones, Chief Revenue Officer at TechnologyAdvice, shares his background and the company's role in connecting tech marketers with B2B buyers. TechnologyAdvice operates multiple digital media properties and offers services like content creation, digital advertising, lead generation, and buyer intent intelligence. 00:03:27 From Punk Pop to B2B Sales: Zach's Surprising Past Zach reveals his unexpected background as the frontman of a punk pop band in college. This experience, while not impressing his future wife, showcases Zach's diverse background before entering the B2B sales and marketing world. 00:05:19 Evolving Lead Generation Landscape The lead generation landscape is shifting due to economic changes and emerging technologies. Key trends include niching down to target smaller, engaged audiences, leveraging AI for personalization, and adapting to the changing demographics of B2B buyers, with millennials and Gen Z now dominating. 00:08:18 Adapting to Modern Buyer Journeys Marketing and sales teams are adapting to new buyer journeys by embracing diverse media channels like podcasts, YouTube, and newsletters. The focus is on meeting buyers where they are and providing relevant content throughout their decision-making process, rather than relying solely on traditional lead generation methods. 00:10:11 Effective Sales and Marketing Tools While some companies are cutting back on tools, certain platforms like Sixth Sense and ZoomInfo continue to deliver ROI. The trend is moving towards efficiency and proven value rather than accumulating multiple tools. New opportunities in forums, Reddit, and connected TV are emerging as ways to engage buyers. 00:12:50 Key Metrics for Evaluating Tools CROs should prioritize usage and adoption rates when evaluating tools. Pipeline generation and productivity improvements are also crucial metrics. The focus should be on how tools increase efficiency and drive tangible results rather than just adding more features. 00:17:37 Intent Data and Personalized Engagement Leveraging intent data and behavioral analytics is crucial for identifying and engaging high-potential leads early in the buyer's journey. TechnologyAdvice is developing an AI-driven "intent to lead" model that creates personalized, timely outreach based on prospect behavior across their ecosystem. 00:32:40 Rethinking the Sales Funnel The traditional sales funnel concept is evolving into a two-room model: prospects are either ready to talk to a vendor or they're not. The focus is on moving prospects from "not ready" to "ready" through personalized, dynamic marketing across various channels and touchpoints. 00:36:42 Tailoring Strategies to Audiences and Verticals There's no one-size-fits-all approach to sales and marketing strategies. Leaders must consider factors like product type, sales motion, and target market to determine the most effective channels and tactics. Account-based experience (ABX) is becoming increasingly important for enterprise sales. 00:40:18 Advice for CROs: Experiment and Personalize CROs should focus on testing new approaches, leveraging AI, and personalizing experiences for target accounts. The key is to be willing to experiment, niche down, and use available tools effectively to stand out in a competitive landscape. Follow Us on: · LinkedIn · Twitter · YouTube Channel · Instagram · Facebook You might also like: · FlyEngage - Social media AI engagement tool. · FlyPosts - Thought leadership AI post generator tool. · FlyMSG - Auto text expander (Try it out here for free). · FlyMSG Sales Pro for Individuals: On-demand sales training for individual sellers. · FlyMSG Sales Pro for Teams: On-demand sales training for sales teams for prospecting. Install FlyMSG for free: · As a Chrome Extension. · As an Edge Extension.
In this episode of the Revenue Builders Podcast, hosts John McMahon and John Kaplan are joined by Joe Eskenazi, Chief Revenue Officer at Kong. Joe discusses the importance of developing a performance mindset over a knowledge mindset in sales, emphasizing the focus on outcomes and achieving goals. He shares insights into training and development practices that enhance sales performance, including preparation, role-playing, and handling objections. The discussion also explores the role of intuition, human behavior, and the application of AI in optimizing API management. Joe highlights how these practices have cultivated a high-performing, collaborative culture at Kong and underscores the company's hiring objectives.ADDITIONAL RESOURCESLearn more about Joe Eskenazi:https://www.linkedin.com/in/joeeskenazi/Read Force Management's Guide to Embedding AI In Your B2B Sales Organization: https://hubs.li/Q03ldrzD0Download the CRO Strategy Checklist: https://hubs.li/Q03f8LmX0Enjoying the podcast? Sign up to receive new episodes straight to your inbox: https://hubs.li/Q02R10xN0HERE ARE SOME KEY SECTIONS TO CHECK OUT[00:01:45] Performance Mindset vs. Knowledge Mindset[00:02:31] The Art and Science of Sales Mastery[00:05:38] Training and Developing Sales Skills[00:07:21] Handling Objections and Building Confidence[00:17:19] The Importance of Intuition and Experience in Sales[00:30:27] Slowing Down the Conversation[00:31:18] The Importance of Experience in Sales[00:33:04] Preparedness Reduces Stress[00:35:12] The Role of Development in Sales[00:40:19] The Power of Role-Playing and Team Exercises[00:48:56] Empowering Your Team to Solve Problems[00:50:14] The Impact of a Performance Mindset[00:54:37] Kong's Role in the API RevolutionHIGHLIGHT QUOTES"The best leaders focus on the how in sales.""Our development often focuses on what could go right; the real bar is how you handle things when they don't.""Skills need to be done hundreds of times, if not thousands, to be performed flawlessly.""Openers are closers; the groundwork you lay in the beginning determines your success.""You empower people by recognizing and rewarding the behavior you want to see.""You have to give them the way. But make it simple."
Bosch's Vision for Software-Defined, Outcome-Led Engineering in the Age of AI. In this engaging and forward-looking conversation, Ashwin Venkatesan, Executive Research Leader at HFS Research and Digant Shah, Chief Revenue Officer, Software and Digital Solutions at Bosch explored how Bosch is reimagining engineering and R&D (ER&D) in an era dominated by software innovation and artificial intelligence. As industries accelerate their digital transformation journeys, Bosch is at the forefront with a software-defined, outcome-led engineering approach that leverages Generative AI, sustainability frameworks, and a robust global delivery model. This session delves into Bosch's strategic shift from traditional engineering to a software-first mindset, highlighting how this transformation is enabling the company to deliver more meaningful outcomes and adapt swiftly to changing client expectations. Key discussion points include:The shift toward software-defined engineering to drive innovation at scaleHow Generative AI is redefining R&D processes and boosting productivityIntegrating sustainability as a core pillar in product and platform designLeveraging a global delivery model to support agility, speed, and localized client outcomes To explore the full report titled HFS Horizons: The Best of Engineering Research and Development Service Providers, 2025, here: https://www.hfsresearch.com/research/hfs-horizons-the-best-of-engineering-research-and-development-service-providers-2025/.
In this episode of Deciphered, Jeff Tijssen, partner and global head of Fintech, Bain & Company is joined by Georgios Kolovos, EMEA Payments & Fintech Leader, NVIDIA and Phoebe Wallis, Chief Revenue Officer, Griffin to discuss what's next for Fintech.Timestamps:5:51 What's next for Fintech?8:50 Evolution of Fintech landscape post-funding boom11:26 Emerging trends: AI, stablecoins, and data challenges16:17 Nvidia's work with FS firms on AI efforts20:20 Practical AI applications in fraud and risk mitigation24:04 Outlook for Fintech IPOs and market sentiment27:45 Future of Fintech: Personalization and vertical paymentsPlease subscribe to the show so you never miss an episode, and leave us a review if you enjoy the show!You can find Jeff Tijssen hereYou can find Georgios Kolovos hereYou can find Phoebe Wallis hereFor more insights from the Deciphered podcast, visit the page on Bain's website
Looking for daily inspiration? Get a quote from the top leaders in the industry in your inbox every morning. Tired of outdated systems holding your attraction back? Gatemaster believes technology is part of the experience, transforming every touchpoint into an opportunity. Imagine seamless online booking, effortless mobile ordering, and data-driven insights at your fingertips. Ready to revolutionize your guest journey and maximize revenue? Power your attraction with Gatemaster. Discover the future at Gatemaster.com. Harry Tomasides is the Chief Revenue Officer of Digonex. With a background in radio sales management and inventory, Harry transitioned to the attractions industry over a decade ago and now leads the sales and marketing efforts at Digonex, a company specializing exclusively in dynamic pricing solutions. Digonex serves over 130 organizations globally, including attractions and live entertainment venues, and employs a team of PhD economists who create data-driven, customized pricing strategies. In this interview, Harry talks about dynamic pricing, shifting attendance, and why every day is a separate event. Dynamic Pricing “With dynamic pricing, in our view, it's the ability to create a solution that utilizes a lot of different factors and variables.” Harry begins by clarifying what dynamic pricing truly means, especially as it differs from static or variable pricing models. Static pricing remains unchanged regardless of demand or season, while variable pricing may account for off-peak or weekend rates but still lacks true market responsiveness. Digonex's dynamic pricing model, by contrast, uses real-time data and a range of factors—like weather, Google Analytics, and macroeconomic trends—to generate daily price recommendations. These are not fixed mandates but suggestions that attractions can accept, reject, or adjust based on their goals and comfort level. The process allows organizations to better match their pricing to actual market conditions, ultimately optimizing both revenue and accessibility. Shifting Attendance “We have stories where...on the weekend [a client] had 14,000 people...when they did dynamic pricing, it completely smoothed out the attendance.” One of the most impactful benefits of dynamic pricing, according to Harry, is its ability to shift attendance patterns. By creating incentives for guests to visit during off-peak days or times, attractions can reduce overcrowding and improve the guest experience. This redistribution leads to operational advantages such as shorter queues, less stress on staff, and higher guest satisfaction. Importantly, Harry emphasizes the value of transparency in pricing—clients are advised to display pricing calendars on their websites and to avoid real-time price increases during checkout, which can erode trust. Instead, Digonex recommends plan-ahead pricing, ensuring guests feel confident that booking earlier guarantees the best rate. Every Day Is a Separate Event “With attractions...we look at every day as a separate event.” Unlike concerts or sports games that occur on specific dates, attractions operate continuously and require pricing strategies that reflect daily variations in demand. Harry explains that Digonex treats each operating day as its own event, sometimes even breaking days into segments (like morning, afternoon, and evening) for further granularity. Their algorithms assess price elasticity, guest behavior, conversion data, and substitution effects, which can even lead to increases in membership sales as guests perceive more value in an annual pass. This nuanced view allows for tailored pricing that meets an organization's financial and strategic goals—whether that's maximizing revenue, improving accessibility, or encouraging earlier purchases. For more information about Digonex or to contact Harry directly, visit https://www.digonex.com or email him at htomasides@diginex.com. The site also features their “11 Commandments” company values and more educational resources on dynamic pricing. This podcast wouldn't be possible without the incredible work of our faaaaaantastic team: Audio and Video editing by Abby Giganan Scheduling and correspondence by Kristen Karaliunas To connect with AttractionPros: AttractionPros.com AttractionPros@gmail.com AttractionPros on Facebook AttractionPros on LinkedIn AttractionPros on Instagram AttractionPros on Twitter (X)
Welcome to Mastering eCommerce Marketing. Today, Eitan Koter sits down with Justin Ware, Co-Founder and Chief Revenue Officer at Camcorder AI.Justin's no stranger to video. He started out as a journalist, won an Emmy, and went on to build and sell companies where video was always at the core. His latest venture, Camcorder AI, helps brands and creators make short-form video faster — while keeping it real.In this episode, Justin shares how AI can take care of the time-consuming parts of video production so marketers can focus on what really matters: telling a true, human story. He talks about why audiences still want to see real people in videos, not avatars or deepfakes, and how brands can build trust by showing their authentic side.You'll hear them break down simple ways to bring video into your day-to-day marketing — even if you're short on time or budget. They also get into why being open about your company's wins and struggles can actually bring people closer to your brand.Whether you're part of a small team trying to do more with less or at a larger company looking for smarter ways to scale video content, this conversation will give you ideas to take back to your work.Let's get started.Website: https://www.vimmi.net Email us: info@vimmi.net Podcast website: https://vimmi.net/mastering-ecommerce-marketing/ Talk to us on Social:Eitan Koter's LinkedIn | Vimmi LinkedIn | YouTube Guest: Justin Ware, President and Co-Founder at Camcorder AIJustin Ware's LinkedIn | Camcorder AIWatch the full Youtube video here:https://youtu.be/bcWQHKrlHHw
Geoff Hitchcock ia Chief Revenue Officer at Red Cat Holdings, and Matt Vogt ia Chief Revenue Officer at Palladyne AI. Red Cat is a cutting-edge drone technology company delivering advanced hardware and integrated software solutions for military, government, and commercial applications. Palladyne AI develops next-generation artificial intelligence software that brings autonomy and smart collaboration to robotic platforms in defense and commercial sectors. The two companies recently announced a significant testing milestone in their ongoing collaboration—the completion of an autonomous, cross-platform collaborative flight involving three diverse heterogeneous drones. The system enabled real-time, distributed detection and tracking of multiple dynamic and static ground objects—including humans and vehicles—in different regions of interest, providing a single operator with comprehensive situational awareness. The two companies previously announced a successful two-drone flight operation in January 2025, and Palladyne AI announced a single-drone testing scenario in December 2024 to autonomously identify, prioritize, and track terrestrial targets. The results represents significant progress in enabling multi-drone interoperability and autonomous collaboration for the defense sector. Geoff is a 22-year veteran of USAF Special Operations with deep experience in intelligence, surveillance, and reconnaissance. He's led operations and business development at top drone companies, including AeroVironment and Vantage Robotics, and now drives Red Cat's growth as Chief Revenue Officer. Matt began his career as a U.S. Marine Corps AV-8B Harrier attack pilot and later served as a Special Operations Forward Air Controller. After a decade leading business development at AeroVironment, he now oversees all revenue activities at Palladyne AI, focusing on AI-driven autonomy solutions for defense and commercial use. In this episode of the Drone Radio Show, Matt and Geoff share how Red Cat and Palladyne AI's partnership is unlocking true autonomous multi-drone collaboration, what this breakthrough means for modern military operations, and how they plan to scale the technology for larger swarms and real-world commercial applications.
In today's episode of Backpacker Radio, presented by The Trek, we're joined by Whitney La Ruffa, better known in the world of backpacking as “Allgood.” Allgood is the former president of ALDHA-West, the current Chief Revenue Officer at FarOut, and a certified backpacking OG—his first thru-hike dates all the way back to the early '90s (some of you weren't even alive then… which is weird). Since that first trek, Allgood has racked up an impressive list of trails, including the JMT, Wonderland Trail, Chinook Trail, Sierra High Route, PCT, CDT, and others. In this episode, we dive into stories from his countless miles on trail, his passion for backpacking food—he's a bona fide backcountry chef, as evidenced by him freeze drying his own meals—and he spills the beans on some of his favorite trail-tested recipes. We also chat about how a chance encounter on the AT led him to adopt his dog, Erwin, and how Erwin has deepened his love for dogs in general. Beyond the trail, we get Allgood's take on how backpacking has evolved since the 1990s, hear a heartfelt update on the health of former guest and beloved trail icon Renee "She-ra" Patrick, and unpack some of the recent bumps in the road for FarOut. We wrap the show with how Damascus has bounced back in the wake of Hurricane Helene, if animals could talk, which species would be the most annoying, and the triple crown of states we'd draft in a civil war. Gossamer Gear: Use code “BACKPACKER20” for 20% off packs at gossamergear.com. Shady Rays: Use code “TREK” for 35% off sunglasses at shadyrays.com. Betterment: Learn more at betterment.com/trek. Bear Mattress: Use code “BACKPACKER” for 40% off at bearmattress.com. [divider] Interview with Whitney “Allgood” La Ruffa Allgood's Instagram Allgood's Blog Time stamps & Questions 00:04:25 - Reminders: Listen to our episodes ad-free on Patreon, hold the Trek's tent for us, apply to blog for the Trek! 00:11:00 - Introducing Allgood 00:15:52 - How has the world of thru-hiking changed from the early 90's to now? 00:21:05 - Do you have any strong stances in which you're a curmudgeon? 00:28:35 - Do you think there are more entitled hikers today? 00:36:05 - Tell us about your dog 00:43:00 - What's the key to maintaining a dog's longevity? 00:46:30 - Do you have a strong opinion about fresh/refrigerated dog food? 00:47:30 - Tell us about ridgerunning with Erwin 00:50:13 - Did you do any thru-hiking between 1996 and 2011? 00:52:45 - Tell us about the Chinook Trail 00:54:40 - Have you picked up any parallel hobbies? 00:56:55 - What meals do you make on trail? 00:59:20 - Discussion about dehydrating and freeze-drying food 01:02:40 - Do you have a go-to dehydrated recipe? 01:04:00 - Is there an easy way to tell if meat is fatty? 01:07:20 - Is gear a passionate subject for you? 01:10:05 - What's the latest with She-Ra? 01:12:30 - How'd you get involved with ALDHA-West? 01:16:40 - How much time did you put in weekly while you were president? 01:19:35 - How'd you get connected with Six Moon Designs? 01:21:10 - What does the typical person not know about the cottage gear industry? 01:24:35 - What's the next step for FarOut? 01:28:30 - Is there anything cool you've learned about FarOut since working there? 01:32:27 - How will FarOut address some of the other beef people have had with the app? 01:35:40 - Where can people keep up with you? Segments Trek Propaganda: “We're Back!” 8 Months After Hurricane Helene Devastation, Damascus Shines in Trail Days 2025 by Kelly Floro QOTD: If animals could talk, which species would be the most annoying? Triple Crown of states you would draft in the next civil war Mail Bag 5 Star Review [divider] Check out our sound guy @my_boy_pauly/ and his coffee. Sign up for the Trek's newsletter Leave us a voicemail! Subscribe to this podcast on iTunes (and please leave us a review)! Find us on Spotify, Stitcher, and Google Play. Support us on Patreon to get bonus content. Advertise on Backpacker Radio Follow The Trek, Chaunce, Badger, and Trail Correspondents on Instagram. Follow Backpacker Radio, The Trek and Chaunce on YouTube. Follow Backpacker Radio on Tik Tok. Our theme song is Walking Slow by Animal Years. A super big thank you to our Chuck Norris Award winner(s) from Patreon: Alex and Misty with NavigatorsCrafting, Alex Kindle, Andrew, Austen McDaniel, Brad & Blair Thirteen Adventures, Brent Stenberg, Bryan Alsop, Carl Houde, Christopher Marshburn, Clever Innuendo, Coach from Marion Outdoors, Eric Casper, Erik Hofmann, Ethan Harwell, Gillian Daniels, Greg Knight, Greg Martin, Greg McDaniel may he bring honor to his name, Griffin Haywood, Hailey Buckingham, Patrick Cianciolo, Rebecca Brave, Rural Juror, Sawyer Products, SPAM, Timothy Hahn, Tracy ‘Trigger' Fawns A big thank you to our Cinnamon Connection Champions from Patreon: Bells, Benjy Lowry, Bonnie Ackerman, Brett Vandiver, Chris Pyle, David, David Neal, Dcnerdlet, Greg Floravanti “Lumberjack”, Jack Greene, Jeanie, Jeanne Latshaw, Luke Netjes, Merle Watkins, Peter, Quenten Jones, Ruth S, and Spencer Hinson.
In this episode, we sit down with Eric Mitchell, author of the book The Why of Money: An introspective look at How to Get Out of Your Own Way and Finally Earn What You Deserve. Eric shares powerful insights on mindset, money, and unlocking your true earning potential. Eric is also the Chief Revenue Officer for Client Direct Mortgage and oversees all Business Development Strategies for their 200+ Employees….Nationwide!Eric Mitchellhttp://www.Eric-Mitchell.comFinancing Geek & Chief Revenue OfficerClient Direct MortgageOffice: 888-696-1344 ext.729Call/Text: 619-486-5559Email: emitchell@eric-mitchell.comNMLS 282876 Raisa ReanoAdministrative Assistant to Eric Mitchell(888) 696-1344 ext.728raisa@clientdirectmtg.com Company NMLS - 1065732My Men Richard/Richard Lesperancerichard.lesperance@gmail.com https://linkedin.com/in/richardlesperance https://www.youtube.com/@mymenrichard
When we talk about aviation sustainability, the first thing that usually comes to mind is propulsion technologies or new aircraft designs.But there are other ways to lower the environmental footprint of flying. Some are even hidden in plain sight!Today we bring you the story of a company doing its bit to make aviation more sustainable, but in a rather original way: GenPhoenix makes ELeather, which is an innovative lightweight material that can be found on many aircraft seats.ELeather is actually made by upcycling organic leather scraps, preventing them from going to a landfill (and liberating methane) while, at the same time, helping bring down weight onboard the aircraft, with the related savings in fuel and emissions.Lisa Conway, Chief Revenue Officer at GenPhoenix, has been on the podcast to share all the details about this interesting technology, which you may have already been using, even without noticing!Tune in for a fascinating conversation about this segment of the industry that operates at the crossroads between sustainability and passenger experience!
“We need to stop building and waiting for revenue to follow. That era is over.” — Michele Campriani, CRO, Optiva In this insightful episode of Technology Reseller News, Publisher Doug Green sits down with Michele Campriani, Chief Revenue Officer at Optiva, for a wide-ranging conversation recorded from a Tuscan villa—but focused squarely on the future of telecom. Campriani brings three decades of telecom experience and a sharp diagnosis: while infrastructure investments like 5G have improved customer experience, they haven't translated into new revenue for operators. Campriani introduces the concept of the “Segment of One”—a strategy enabled by AI and real-time data analytics that allows telcos to hyper-personalize services, pricing, and customer engagement at scale. Optiva, a long-standing billing and charging solutions provider, has re-architected its cloud-native platform to support this vision, helping both established operators and agile MVNOs capitalize on new go-to-market models. He emphasizes how MVNOs, once seen as disruptors, are now strategic allies in a hyper-competitive market. Optiva supports operators in rapidly onboarding MVNOs while also enabling MVNOs themselves with dynamic pricing and tailored services. This new agility is proving essential in markets where customer acquisition is increasingly driven by niche offerings and brand differentiation. The conversation also explores how AI can help reduce costs through emerging autonomous network models, and why operators must shift focus from pure technology investment to revenue-focused transformation. With players like Mint Mobile rewriting the playbook, Campriani says it's time for telcos to get aggressive—or risk being left behind. Learn more: https://www.optiva.com
n this episode of JSA TV, William Rubio, Chief Revenue Officer at CallTower, joins us to discuss the company's recent acquisition of Inoria and the updates it brings to CallTower's CX and CCaaS portfolio. William shares how this acquisition enhances the company's ability to help businesses improve their customer experience and contact center operations. We also dive into the role of AI in CallTower's solutions and explore relevant trends in the telecom and cloud communications sectors. Don't miss William's insights on the future of communications and collaboration.
In this episode of the HR Like a Boss podcast, John speaks with Lyndsay Dowd, Chief Revenue Officer of Intry, about the evolving role of human resources in leadership, the challenges of layoffs, and the importance of resilience and power skills in the workplace. Lyndsay discusses the critical relationship between HR and sales, emphasizing the need for HR to take a proactive role in business. They also explore the significance of creating a safe environment for employees and the necessity of leading with heart to inspire and support others in the workplace.ABOUT LYNDSAY DOWDLyndsay Dowd is a Speaker, Founder, Author, Coach, Podcast Host, and Disruptor. She was recognized as a Top 10 Business Coach by Apple News and was the recipient of the 2023 Award for Innovation and Excellence, also named Business Coach of the Year. Lyndsay was also a Featured Guest Lecturer at Harvard University. She is an accomplished leader, decorated seller and has successfully managed large, diverse, high-performing sales teams over the last 25 years. 23 of those years were spent climbing the ranks at IBM. In creating her company, Heartbeat for Hire, she has devoted her career to transforming leadership through building irresistible culture and modern leadership practices to get the best results from their teams. She is a thriving coach focused on sales, leadership, career, and culture. She has been featured in Fortune Magazine, HR.Com, Authority Magazine, Business Management Daily, Valiant CEO and many other publications. Lyndsay is a 2 time author for both “Top Down Culture” and a contributing author to the anthology “Voices of Women.” She also hosts the top 5% globally ranked podcast, Heartbeat for Hire, and is a frequent guest speaker on live and recorded shows. Today she is the Chief Revenue Officer for Intry where they are merging the best of technology with the best of humanity to help job seekers and those in transition land the jobs of their dreams.
Paul Wright “We're covering 28 square miles with the same cost it takes to dig one mile of fiber—and we're doing it with gigabit speeds.” — Paul Wright, Chief Revenue Officer, CBNG In a timely conversation on Technology Reseller News, Publisher Doug Green interviews Paul Wright, Chief Revenue Officer of Cambridge Broadband Networks Group (CBNG), to examine a growing concern: fiber broadband rollouts in the U.S. are failing to meet demand, especially in rural and hard-to-reach communities. Wright proposes a viable, scalable alternative—Fixed Wireless Access (FWA)—driven by 5G and CBNG's next-generation point-to-multipoint microwave radios. CBNG, with a legacy of delivering carrier-grade radio equipment since 2000 and over 350,000 radios shipped globally, is launching a new 5G NR platform that delivers up to 5 Gbps. Wright illustrates how the economics of FWA are revolutionizing broadband planning: for the same cost of trenching one mile of fiber (about $40,000), CBNG's solution can cover 28 square miles with high-speed wireless internet. Wright explains how FWA uses licensed spectrum and advanced 5G technologies—like beamforming and standalone operation—making it ideal for quick deployments. With BEAD funding recently liberalized to allow alternatives to fiber, CBNG's timing is critical. “Now it's about cost and speed of delivery,” Wright notes, “and FWA is winning on both counts.” The setup is simple: a small antenna on a home or business connects to a hub station, and installation takes under an hour. Wright envisions municipalities, entrepreneurs, and WISPs driving connectivity forward without waiting on major carriers. While fiber has its place—especially in greenfield builds—Wright emphasizes that FWA is no longer just a stopgap. “It's a practical long-term solution,” he says, “especially when fiber may never come.” CBNG's 5G NR solution operates in the 39 GHz band, with upcoming support for 24–30 GHz. It's designed for ease of use and fast ROI, especially for those holding licensed spectrum. Learn more: https://www.cbng.co.uk
Industrial Talk is onsite at Xcelerate 2025 and talking to Jeremiah Woodford, Chief Revenue Officer at Verusen AI about "MRO powered by AI". Scott MacKenzie introduces the Industrial Talk podcast, highlighting five elements of successful companies: education, collaboration, innovation, culture, and communication. At the Xcelerate 2025 event, hosted by Fluke Reliability, Scott interviews Jeremiah Woodford from Verison AI, a company leveraging AI to optimize industrial maintenance and inventory management. Versen's technology, trained on MRO data, helps companies determine stocking levels and optimize spare parts inventory by integrating with ERP and EAM systems. The AI identifies duplicates, normalizes data, and makes stocking recommendations, improving reliability and uptime. Verison aims to automate processes, reducing the need for manual data entry and increasing efficiency. Action Items [ ] Connect with Jeremiah Woodford on LinkedIn or visit Versen.com to get a demo of the software. [ ] Explore how Versen's AI-powered technology can help optimize MRO inventory and improve maintenance and reliability at your industrial facility. Outline Introduction to Industrial Talk Podcast and Xcelerate 2025 Scott MacKenzie introduces the Industrial Talk podcast, emphasizing its focus on industry professionals and their innovations. Scott thanks listeners for their support and highlights the importance of education, collaboration, innovation, and effective communication in industrial success. Scott mentions the Accelerate 2025 event, hosted by Fluke Reliability, and encourages listeners to connect with them for better reliability, maintenance, and asset management. Scott introduces Jeremiah Woodford, a key figure in the industrial maintenance field, and provides a brief background on his career and company, Verison. Jeremiah Woodford's Background and Career Journey Jeremiah Woodford shares his 20+ years of experience in heavy industrial maintenance, starting in the oil fields of Southeast Texas. He discusses his transition from being a roughneck to an outdoor machinist in refineries and chemical plants, and later earning a computer science degree. Jeremiah explains his involvement in maintenance software and his return to the plant environment. Scott and Jeremiah discuss the evolution of technology and its impact on leveraging solutions effectively in the industrial sector. Introduction to Versen and AI Technology Jeremiah explains the origin and meaning of Versen, which means "truth" in Latin. He describes Verison as an AI company focused on leveraging large language models trained on MRO (Maintenance, Repair, and Overhaul) data. Jeremiah shares his excitement about the technology and how it was developed through a joint venture with Georgia Tech and Stanford. Scott asks Jeremiah to explain MRO, and Jeremiah provides a detailed definition and its relevance to industrial maintenance. Versen's Mission and AI Capabilities Jeremiah outlines Versen's goal of helping industrial companies determine the stocking levels of maintenance spare parts by integrating with ERP and EAM systems. He explains how Versen's AI technology can make sense of large amounts of data, often perceived as bad, and improve inventory management. Jeremiah provides an example of how the AI can normalize data and identify duplicates, optimizing inventory levels across multiple plants. Scott and Jeremiah discuss the challenges of data normalization and the importance...
John Conrad of Evans Transportation talks about tariffs, navigating challenges, the importance of partnerships; technology; & their customer-centric approach. IN THIS EPISODE WE DISCUSS: [02.10] John's reflections from the show floor at Home Delivery World. [02.56] An introduction to John, his 20-year career history, and his role as Chief Revenue Officer at Evans Transportation. “We've experienced some pretty athletic growth over the last five years… I'm responsible for our team finding and keeping revenue, it's a big job. And when your President and CEO wants to double in the next five years, it's a really big job!” [04.08] Evan's roots as one of the country's first 100 freight brokers 40 years ago, their evolution, and how they helped pioneer the transportation management system. “There's about 30,000 registered 3PL's and maybe about 30,000 that aren't, working out of their basement or garage. There's no shortage of competition in this space! So it makes it really hard to differentiate.” [06.43] An overview of where Evans is now, and how they help their customers. “We continue to be an organization that's focused on our customer… We're a people and technology company, that happens to be in the logistics space.” [08.17] The ideal client for Evans Transportation. “From an industry and vertical perspective, we don't have an ideal client. Our ideal client is someone that understands the beauty of working with a partner… And they have to value technology.” [09.47] Why Evans is committed to embracing a customer-centric approach, and an inside look at their recent customer advisory panel, the common challenges it exposed, and the surprising answer to the question: ‘What's one activity in your organization that you'd like to see never happen again?' [13.04] Some of the biggest opportunities that were revealed at Evans' customer advisory panel, how the technology applications of their Execution Engine helps clients pursue those opportunities, and the importance of collaboration in overcoming shared challenges. [15.24] How tariffs are impacting Evans' clients, and how they're helping them respond. “With the current reprieve, there's a mad dash to make things happen while they can. But we're also seeing a significant amount of hesitation to a commitment on what people are going to do moving forward. There's so much uncertainty… So we're trying to be a problem-solver.” [17.58] The ever-evolving world of parcel, and how high customer expectations and carrier changes are creating big challenges for shippers. “From an end customer perspective, your expectations are changing… And the carrier landscape has also evolved… So, from a shipper perspective, they've got to maintain speed, be agile, and they've also got to be sustainable. Not just environmentally, but from a cost perspective.” [22.30] The growing problem of cargo theft, and how Evans is helping clients ensure their goods are safe and accounted for while in transit. [25.36] A case study exploring how Evans helped a client struggling with damage on LTL shipments to leverage technology and data and build a solution that reduced handling and dropped their freight claim percentage significantly, whilst also maintaining speed and reducing cost. [29.31] The most significant impending transformation John anticipates for the supply chain and logistics industries, and how Evans is preparing for it. RESOURCES AND LINKS MENTIONED: Head over to Evans Transportation's website now to find out more and discover how they could help you too. You can also connect with Evans and keep up to date with the latest over on LinkedIn, Facebook, Instagram, YouTube or X (Twitter), or you can connect with John on LinkedIn.
We're live from the Stayntouch booth at HITEC with a powerhouse guest — Bill Fanning, Chief Revenue Officer of Stayntouch. From rolling out 139 properties in 90 days to launching new grab-and-go kiosk tech, Bill shares how Stayntouch is redefining PMS innovation in the hospitality industry.Tune in as we cover the latest innovations, guest experience enhancements, and the real impact of customer-led product development.In this episode, you'll learn about: How Stayntouch scaled across 139 Cobblestone properties in under 90 daysA new way to manage booking, reporting, and operations at scaleHow their self-service kiosk is transforming the late-night guest experienceWhy Stayntouch stays in its PMS lane — and thrives with over 1,200 integrationsHow hotelier feedback directly shapes new features and partnershipsListen now to hear how Stayntouch is leading the charge in hospitality tech and what's coming next in their roadmap.Watch the FULL EPISODE on YouTube: https://youtu.be/aBpJR-LyJng This episode is sponsored by Stayntouch: https://www.stayntouch.com/ Join the conversation on today's episode on The Modern Hotelier LinkedIn pageThe Modern Hotelier is produced, edited, and published by Make More MediaLinks:Bill on LinkedIn: https://www.linkedin.com/in/billfanning1/Stayntouch: https://www.stayntouch.com/For full show notes head to: https://themodernhotelier.com/episode/169Follow on LinkedIn: https://www.linkedin.com/company/the-...Connect with Steve and David:Steve: https://www.linkedin.com/in/%F0%9F%8E...David: https://www.linkedin.com/in/david-mil.
Get the latest equipment financing and industry updates from today's returning guest, James Currier of Finloc! James shares what Ontario is facing that affects freight volumes, the impact of frequent tariff announcements and geopolitical tensions, the overall market volatility, and the importance of preparing for cyclical economic changes! About James Currier James Currier is the Chief Revenue Officer at Finloc USA, where James leads the sales team across the country in a relentless pursuit for increased market share in the equipment finance field. After starting his professional career as a Business Analyst in the healthcare field, James came to realize that his passions were best suited to dealing with people and organizations aiming for growth. After a two year contract was completed with Fraser & Interior Health Authorities in British Columbia, a career change ensued and James has not looked back since. Combining the analytical fundamentals learned in healthcare and a natural gravitation towards people and business development, James has thrived in a sales career since 2012, leading, managing, and training dozens of people over the past several years. Subsequent to the completion of a >$400MM acquisition at his previous company, James made the jump to Finloc where he was first tasked with hiring and redeveloping the Ontario, Canada market. James was then assigned to manage the US division for Finloc as a player/coach, originating new asset-based financing opportunities and finding, attracting, and training new talent. James has worked in an exceptionally diverse range of roles since the age of 15, starting as a minor hockey league referee. His openness to new experience has allowed James to experience positions as a head of high-profile security, high-adventure whitewater rafter guide, Corporal in the Canadian Armed Forces Infantry Reserve, business analyst, VIP/Private security operative, personal support worker, guitar teacher, and sales leader. As a well-versed hobbyist who enjoys learning and new experiences, James enjoys coaching/playing/watching hockey, swimming, guitar, hunting, fly fishing, boating/canoeing, cycling, hiking, woodworking, motorcycling, reading, DIY projects, and evening walks with his wife, 2 boys, and golden retriever. Connect with James LinkedIn: https://www.linkedin.com/in/james-currier-clfp-232b0842/?originalSubdomain=ca Email: james.currier@finloc.com
IN THIS EPISODE...Joseph Landes, Co-founder and Chief Revenue Officer of Nerdio, shares insights into the company's mission, culture, and growth. He explains how Nerdio simplifies Microsoft Cloud technologies for businesses of all sizes, emphasizing their commitment to remote work through programs like the "Mayor Program" and the "Nerdio Break Room."Joseph discusses transitioning from Microsoft to leading a high-growth startup, highlighting the importance of hiring resilient team members and focusing on recurring revenue. He also details Nerdio's customer education initiatives, leadership philosophy, and "outside-in" approach, prioritizing customer feedback.------------Full show notes, guest bio, links to resources mentioned, and other compelling episodes can be found at http://LeadYourGamePodcast.com. (Click the magnifying icon at the top right and type “Joseph”)Love the show? Subscribe, rate, review, and share! Learn more about us! https://shockinglydifferent.com/-------------WHAT TO LISTEN FOR:1. What is Nerdio's mission?2. How does Nerdio support remote work?3. What is the "Mayor Program" at Nerdio?4. How does Nerdio educate its customers and partners?5. What is the importance of recurring revenue?6. How does Nerdio stay updated with market trends?------------FEATURED TIMESTAMPS:[02:29] Joseph's Personal Interests[04:21] Joseph's Career Journey at Microsoft[07:54] Nerdio's Services and Market Reach[11:32] Remote Work Culture and Challenges[18:02] Signature Segment: Joseph's entry into the LATTOYG Playbook: Nerdio's Growth and Recognition[20:32] Nerdio's Future Plans and Customer Focus[24:07] Signature Segment: Joseph's LATTOYG Tactic of Choice: Leading with Drive for Result------------ADDITIONAL RESOURCES FOR YOU:Overview: Our Signature Leadership Development Experience: http://bit.ly/DevelopYourGame
What do you get when you cross a pro soccer player, a marketing strategist, a drone-operating fugitive hunter, and a guy who's helped move hundreds of millions in ad revenue — all before 30?You get Cameron Saunders. And no, we didn't make him up.In this episode of I'm an Artist, Not a Salesman, Luis sits down with Cameron Saunders — the 26-year-old Chief Revenue Officer at Youngry, former pro athlete, and real-life James Bond-in-training. From European soccer fields to UFC campaigns, fugitive tracking to NASCAR boardrooms, Cameron's story is wild — and it's real.It all starts at Valley Forge Military Academy, where Cameron signed up to be broken down and rebuilt. Discipline and leadership became his foundation — from leading 350 cadets in formation to directing million-dollar marketing strategies. His motto: Real leaders show up. They serve. They lead from the front.From there, the journey winds through:Becoming an elite youth soccer player in PhillyTurning down an MLS contractSigning with Cardiff City in WalesTraining through the pandemic and being flown home by the U.S. embassyBut Cameron didn't stop with soccer. While still lacing up his boots, he taught himself digital marketing, launched his own agency, and landed his first major client — only to get ghosted on the invoice. Lesson #1: business doesn't care how talented you are.This episode is about more than highlight reels. It's about grit, sacrifice, and waking up at 3:30 AM to chase a dream nobody else can see.You'll hear how Cameron:Helped grow a roofing company from $99M to $250M+Used NASCAR sponsorships as a hack to get into billion-dollar boardroomsBuilt campaigns that got clients in front of FedEx execs and national audiencesAnd yeah — there's the manhunt story.A convicted killer crab-walked up a prison wall and disappeared into the woods. Cameron, deputized by authorities, flew thermal drones at night to help track him down. His drone spotted the guy hiding behind a woodpile. Total movie moment.He also pulls back the curtain on political ad campaigns during the last U.S. election — from misinformation to media buys, and how it's rarely about people. It's about power, persuasion, and propaganda.Then things get personal.Cameron opens up about:Being a first-gen entrepreneurFeeling like an old soul in a young bodyHis fiancée — a former Disney NBT artist — and how she keeps him groundedWedding plans in the Dominican RepublicFlipping houses, mentoring talent, and nerding out on watches and photographyIf your life doesn't make sense on paper but makes perfect sense to your gut — this episode's for you.Cameron Saunders is proof you don't need permission to be great. Just courage, discipline, and the guts to color outside the lines.This is Episode 41 of I'm an Artist, Not a Salesman. No fluff. No corporate lingo. Just real talk with a guy who's lived more lives than most twice his age — and he's just getting started.Subscribe, follow, and share if this hit home. We're building a tribe of creatives doing business our way.Thanks for listening. Now go make something.
(00:00-12:32) Amy Fadool joins the show and shares her thoughts on where the Sixers stack up in the East next season. (12:32-21:28) Can the Sixers afford to wait on V.J. Edgecombe. (21:28-32:12) Todd Glickman, the Chief Revenue Officer for Comcast Spectator, joins the show to discuss the Flyers draft party. (32:12-46:23) The show wraps up with a preview of the Phillies vs. Astros series, and the Key 3.
(00:00-10:31) Today on Kincade & Salciunas, the show opens with Andrew and John debating if the Eastern Conference is wide open in the NBA after some injuries to some star players. (10:31-16:44) There’s going to be a lot of changes in the East. (16:44-28:37) Andrew is completely out on Ace Bailey. (28:37-37:49) The Flyers trade for Trevor Zegras, and then the guys check the text line on today’s topic. (37:49-50:17) Do people want to hear the East is wide open from a Sixers perspective. (50:17-58:51) The Sixers currently have the 14th bets odds to win next year’s NBA Finals. (58:51-1:11:01) Bill Colarulo joins the show to express his confidence in the Sixers. (1:11:01-1:18:49) The parallels between the 2024 Eagles and 2025 Phillies. (1:18:49-1:31:58) The Phillies somehow have a better record without Bryce Harper. (1:31:58-1:41:08) In Today’s Headlines, Connor brings up the FIFA Club World Cup, the Eagles’ Culture, and his thoughts on the Sixers chances in the East next season. (1:41:08-1:52:45) Keith Pompey joins the show on the eve of the NBA Draft. (1:52:45-2:01:00) Ace Bailey’s agent gave him some bad advice. (2:01:00-2:13:33) Amy Fadool joins the show and shares her thoughts on where the Sixers stack up in the East next season. (2:13:33-2:22:29) Can the Sixers afford to wait on V.J. Edgecombe. (2:22:29-2:33:13) Todd Glickman, the Chief Revenue Officer for Comcast Spectator, joins the show to discuss the Flyers draft party. (2:33:13-2:47:33) The show wraps up with a preview of the Phillies vs. Astros series, and the Key 3.
Kyler Nixon, Co-Founder of Forward Studios, joins the show to unpack what most distributors and B2B eCommerce teams get wrong about email marketing and how to turn it into a growth channel. Drawing on first-hand lessons as a Chief Revenue Officer, Kyler breaks down how to capture more revenue, why most companies leave money on the table, and what practical steps move the needle in B2B email.Episode highlights: 00:30 – Intro: Kyler's path from agency owner to B2B eCommerce03:00 – What distributors get wrong about email marketing (and how Kyler found the gap)05:42 – Planning and forecasting in distribution: What signals Kyler actually tracked09:45 – Why the “endless aisle” is a trap for most distributors11:40 – First growth levers: growing the sales team, fixing SEO, improving UX16:33 – The lost revenue of not capturing email22:40 – Personalization in B2B email: beyond “Hi, Bob”23:50 – Simple segmentation that works: inside vs. outside the buying window25:52 – Kyler's 3-part B2B email marketing framework explained32:10 – What the B2B Commerce Association adds for practitioners37:23 – Kyler's podcast and TV recommendationsResources Mentioned:How I Built This (podcast by Guy Raz)Wisdom from the Top (podcast by Guy Raz)Survivor (reality TV show)B2B Commerce AssociationThe 2025 B2B Buyer Perspectives Report
In this episode of the Revenue Builders Podcast, hosts John McMahon and John Kaplan are joined by Bobby Morrison, Chief Revenue Officer of Shopify, to discuss the transformative power of AI in the sales domain. Bobby shares an in-depth look at Shopify's innovative approach to structuring their go-to-market strategy using pods, which integrate sales, customer success, and engineering teams for optimal client engagement and business growth. He delves into the role of AI in streamlining tasks, enhancing craft, and orchestrating workflows, while highlighting Shopify's AI-first philosophy and the democratization of AI tools across the company. Bobby also touches on the importance of industry-specific knowledge, the benefits of the Chaos Monkey practice to prevent organizational entropy, and the evolving expectations of modern buyers. This episode provides invaluable insights into leveraging AI to drive sales performance and organizational agility.ADDITIONAL RESOURCESLearn more about Bobby Morrison:https://www.linkedin.com/in/bobby-morrison-60663327/Watch Force Management's Panel Discussion on AI in Sales Leadership: https://hubs.ly/Q03rlW4Z0Read Force Management's Guide to Embedding AI In Your B2B Sales Organization: https://hubs.li/Q03ldrzD0Enjoying the podcast? Sign up to receive new episodes straight to your inbox: https://hubs.li/Q02R10xN0HERE ARE SOME KEY SECTIONS TO CHECK OUT[00:01:25] Understanding Shopify's Business Model[00:02:57] Shopify's Go-to-Market Strategy[00:04:55] Transition to Pod Structure[00:09:21] Industry Expertise and Pod Implementation[00:14:00] AI Integration at Shopify[00:17:17] Hiring and Training for AI Proficiency[00:21:38] Challenges and Future of AI in Sale[00:29:41] Enhancing Employee Performance Through Observation[00:30:21] Leveraging Call Recordings for Better Coaching[00:32:17] The Role of AI in Job Security[00:33:25] Importance of Deep Domain Expertise[00:35:30] Customer Expectations and Specialized Software[00:37:22] The Pod Structure and Compensation Models[00:41:31] Partner Ecosystem and Collaboration|[00:42:47] Managing AI and Intellectual Property[00:45:54] Chaos Monkey and Organizational Flexibility[00:51:50] Future of Sales Teams with AIHIGHLIGHT QUOTESOn AI: “AI is not gonna replace your job, but the people using AI will.”On Culture: “Toby [the CEO] advises that Shopify should intentionally destabilize enough to avoid ruts and maintain agility.”On Alignment: “We win best when we win with our partners.”On Future Vision: “I dream one day that our sales teams will wake up and just have great conversations with customers, free from low-value tasks.”
EPISODE 186C:This is the third installment in our three-part series on intelligent shopping agents - an extended conversation with Shawn Conahan, Chief Revenue Officer at Wildfire Systems. In the first episode, Shawn laid out what ISAs are, and in the second episode we talked about how ISAs will affect payments, consumers and merchants. At the end of that episode, Dan had just asked Shawn how they would affect loyalty programs - and since Wildfire Systems is a key player in the loyalty market, Shawn's answer won't disappoint you - he's thought about this a lot, and his answer is thoroughly researched. Let's pick up the conversation where we left off. Shawn - what does this all mean for loyalty programs?
Send us a textWhat happens when your approach to fatherhood is shaped by a determination to break generational patterns? Andre Mileti, Chief Revenue Officer at WorkBright and father of two boys, takes us on a deeply personal journey through his evolution as a dad.Growing up in an immigrant Italian household in Cleveland with an authoritarian father left Andre with what he calls "adaptive child wounds" that took decades to heal. Now, raising his golf-obsessed 10-year-old, Andrew, and hockey-loving 6-year-old, Matthew, he's consciously creating a different experience for his sons than the one he had.The conversation takes a powerful turn when Andre reveals his core philosophy: "Get over your own stuff." He admits spending the first half of his fatherhood still trying to meet his own emotional needs before realizing the true joy of parenting comes when you stop making it about yourself. This self-awareness, coupled with the courage to let his children experience failure, forms the foundation of his approach to raising resilient boys.Golf emerges as both a passion and a powerful teaching tool in the Mileti household. Andre shares the struggle of stepping back as a caddy for his son—fighting the urge to line up every putt and prevent every mistake. The pride in his voice is unmistakable when describing how his son refuses to take mulligans or gimmes, playing every hole with integrity. It's in these moments that the challenging work of breaking generational cycles bears its most meaningful fruit.For fathers wrestling with their own childhood wounds while trying to raise strong, ethical children, Andre's journey offers both compassion and practical wisdom. By fostering belief in our children's abilities while allowing them the space to fail and grow, we prepare them not just for sports but for life itself. Connect with Andre on LinkedIn to continue the conversation about breaking cycles and building character through thoughtful parenting.Please don't forget to leave us a review wherever you consume your podcasts! Please help us get more dads to listen weekly and become the ultimate leader of their homes!
In this episode of the Conference Room, host Simon Lader welcomes Patrick Guay, a seasoned sales and leadership expert with over 20 years of experience in the technology sector. Patrick shares his journey from leading sales at various Israeli startups, culminating in his current role as Chief Revenue Officer at Stream Security. He discusses the challenges of building a go-to-market strategy for Israeli companies in the U.S. and the importance of hiring the right talent.The importance of understanding U.S. market dynamics and cultural nuances when building a sales team for Israeli companies.The critical need to hire the right talent and the long-term impact of hiring decisions on a startup's success.Patrick emphasizes leading by example and understanding product-market fit before expanding the sales team.Insights into the difficulties faced by companies trying to establish a remote sales team without proper support.The different challenges and approaches when working with CEOs who have technical backgrounds versus those with business-oriented perspectives.The significance of networking and maintaining connections within the Israeli tech community.Three key tips for building a U.S. presence for Israeli companies: be patient, hire the best, and maintain a sense of humor.The evolving landscape of Israeli startups and their increasing focus on business acumen alongside technical expertise.Vision for Stream Security and the importance of preparing for the future while managing current operations.To learn more about Patrick Guay please visit his Linkedin ProfileTo learn more about Stream.Security please visit their websiteYOUR HOST - SIMON LADER Simon Lader is the host of The Conference Room, Co-Founder of global executive search firm Salisi Human Capital, and lead generation consultancy Flow and Scale. Since 1997, Simon has helped cybersecurity vendors to build highly effective teams, and since 2022 he has helped people create consistent revenue through consistent lead generation. Get to know more about Simon at: Website: https://simonlader.com/ Twitter: https://twitter.com/simonlader LinkedIn: https://www.linkedin.com/in/headhuntersimonlader/ The Conference Room is available onSpotifyApple podcastsAmazon MusicIHeartRadio