Podcasts about Chief revenue officer

The Leadership Problem Behind Most Sales Problems In this episode of Sales & Cigars, Walter Crosby sits down with Paul Fuller, Chief Revenue Officer of Membrain, for a deep conversation about sales leadership—and why most sales problems aren't really sales problems. Paul shares insights from decades of experience building and scaling sales organizations, including the early lessons he learned running a sales-as-a-service business during the 2007–2008 financial crisis. What became clear very quickly: scripts, systems, and tactics weren't the real issues. The real challenge was people—leadership, discipline, accountability, and trust. The conversation explores how trust drives decision-making, why leaders must develop people before processes, and how difficult conversations with founders, sales managers, and reps are often the key to unlocking growth. If you're leading a sales team—or trying to build one that scales—this episode is packed with practical leadership wisdom.   Episode Highlights Why trust is at an all-time low in institutions—and how that impacts B2B sales The difference between acquiring information and developing true understanding Why Paul believes sales organizations should function like personal development academies Lessons learned building a sales-as-a-service company during the financial crisis The hard truth about founder-led sales teams and scaling revenue Why accountability conversations are essential—but often mishandled The leadership shift required when great sales reps become sales managers How structured planning and agreements make accountability easier Why scalable sales organizations rely on coaching and process, not just talent   Key Themes & Takeaways Trust accelerates business. When trust is present, decisions happen faster and organizations move forward with confidence. Sales problems often start with leadership. Systems and scripts can only go so far—culture, discipline, and leadership behavior drive results. Information is cheap—understanding is rare. Modern sales leaders must focus on helping teams interpret and act on information, not just collect it. Founders must evolve to scale. Vision and energy can win early deals, but scalable revenue requires infrastructure and repeatable systems. Accountability must be collaborative. The best accountability conversations aren't about blame—they're about commitments and progress. Leadership is leverage. Empowering people to grow and succeed multiplies impact far beyond what any individual seller can accomplish.   Who Should Listen This episode is especially valuable for: Sales leaders responsible for building scalable revenue teams Founders transitioning from founder-led sales to structured sales organizations Sales managers learning how to coach instead of just manage numbers Entrepreneurs building the infrastructure needed for growth Anyone responsible for developing people inside a sales organization   Links & Resources Membrain https://membrain.com Paul Fuller Email: paul.fuller@membrain.com   Subscribe & Follow Sales & Cigars is hosted by Walter Crosby of Helix Sales Development. "The only smoke we blow is from cigars." Subscribe on Apple Podcasts, Spotify, YouTube, or your favorite podcast platform.

Artificial Intelligence is transforming sales faster than any technology shift we've seen before. In this episode of Make It Happen Mondays, John Barrows sits down with Peter Grant, CRO of You.com and a four-time unicorn operator who helped scale companies like Salesforce and Siebel.Peter shares his journey from the British military to enterprise software leadership, and how that experience shaped his approach to leadership, hiring, and sales discipline. The conversation dives deep into how AI is changing enterprise sales, go-to-market strategies, and the future of work.They explore why AI literacy is becoming a mandatory skill, how sales organizations are evolving, and why the gap between top performers and average sellers is about to grow dramatically.If you work in sales, leadership, or technology, this episode will challenge the way you think about productivity, hiring, and the role of AI in modern business.What You'll Learn in This Episode• How Peter Grant went from the military to leading revenue at multiple unicorn companies• Why AI is the biggest disruption to sales since the internet• The evolving role of sales professionals in an AI-driven world• Why top performers are becoming even more effective with AI tools• The risks of relying too heavily on AI without critical thinking• How enterprise companies are adopting AI and measuring ROI• The importance of AI literacy for professionals in every industry• Why the future of work will reward curiosity, adaptability, and continuous learningAbout the GuestPeter Grant is the Chief Revenue Officer at You.com, an AI platform helping enterprises deploy generative AI solutions with measurable ROI. He has helped scale several high growth technology companies, including Salesforce and Siebel, and is known for building high-performing revenue teams in emerging technology markets. MIHM Peter GrantKey TakeawaysAI is accelerating the performance gap.Top performers who embrace AI will become dramatically more productive, while those who rely on outdated processes risk falling behind.AI literacy is becoming essential.Understanding how to effectively use AI tools will soon be a core skill across nearly every profession.Sales roles are evolving.The traditional sales process is changing as buyers gain access to more information and automation tools.Curiosity and adaptability matter more than ever.Professionals who continuously learn and experiment with AI will have a significant advantage.Resources MentionedYou.com – https://you.com/businessJohn Barrows Training – https://jbarrows.com

We're back! After a little hiatus between new guest episodes, we return in style as Dave sits down with Aviv Canaani, Chief Revenue Officer at Datarails, to discuss his firm belief that there is no real way to grow a B2B company without building a brand - especially not today.Aviv shares his unique journey from marketing leader to Chief Revenue Officer, and how he transformed a traditional outbound sales machine into a high-growth inbound powerhouse through a constant process of experimentation, risk-taking, learning and iterating. Along the way, he and Dave dismantle the myth (prevalent amongst many scaleup marketers) that brand is just "fluffy" creative work. We also dive into:The CRO's case for brand: Why revenue leaders should obsess over brand as the ultimate "revenue tomorrow" engine.The outbound/inbound shift: How Datarails moved from 90% outbound to 90% inbound through intentional brand-building and community.Balancing short-term & long-term: Managing separate growth and brand teams to hit this quarter's targets while fueling future demand.B2B doesn't mean boring: How memes, a niche podcast, and sponsoring the Microsoft Excel World Cup drove massive engagement in the typically corporate finance space.If you're a marketing leader looking to learn more about brand-building's impact on revenue growth, or moving beyond over-reliance on short-term outbound activity, this masterclass in modern B2B growth is for you.

Join the conversation with C4 & Bryan Nehman.  The latest information on the ongoing conflict in Iran.  Kristi Noem is out at DHS & MarkWayne Mullin is in.  City board of estimates license plate reader contracts.  Baltimore County police release bodycam footage following a man's death after being punched by an officer twice in the face.  Michael Scott, Board Member at Ashburton Community Association, joined the show discussing bill 25-0066 for multifamily dwellings.  Don Rovak, Chief Revenue Officer with your Baltimore Orioles, joined the show discussing what's new at Oriole Park for 2026 including the new video board, seating options & more.  Listen to C4 & Bryan weekdays from 5:30-10am on WBAL News Radio 1090, FM 101.5 & the WBAL Radio app!

Send a textIn this episode, Kay Suthar sits down with Ian Moyse to unpack why sales is not what most people think it is. As Chief Revenue Officer at ONEUP Sales, Ian challenges the traditional view of high-pressure selling, non-stop cold calling, and obsessing over numbers. Instead, he explains why sales is not about convincing anyone of anything. It is about listening, understanding, and delivering value. Ian shares why many sales teams get stuck focusing on metrics rather than meaningful conversations, what needs to change in modern sales environments, and why active listening is one of the most powerful skills a salesperson can develop. If you have ever thought sales felt pushy or uncomfortable, this episode will shift your perspective completely.What to expect in this episode: (00:00) – Why sales is not rocket science (03:40) – The problem with non-stop calling in sales teams (07:15) – Why people obsess over numbers in sales (11:20) – Why sales is not about convincing (15:10) – The power of active listening in sales (19:30) – The type of interaction customers do not want (23:45) – Delivering value and exceeding customer expectationsAbout Ian MoyseIan Moyse is Chief Revenue Officer at ONEUP Sales. He began his career in sales at the age of 20 and quickly progressed into management by 23. Over the years, he has developed into a respected Sales Leader within the Cloud industry, mentoring teams and helping individuals exceed expectations. Passionate about sales as a skilled profession, Ian continues to learn, compete, and deliver value at the highest level. He is also an experienced keynote speaker known for bringing energy, insight, and practical wisdom to every stage he steps onto.Connect with Ian MoyseWebsite: https://www.oneupsales.co.uk/LinkedIn: https://www.linkedin.com/in/ianmoyse/Email: ian.moyse@oneupsales.co.ukTwitter: https://twitter.com/imoyseFacebook: https://www.facebook.com/imoyseInstagram: https://www.instagram.com/ian_moyse/YouTube: https://www.youtube.com/c/IanMoyse1FREE Gift from IanLearn more via ONEUP Sales: https://www.oneupsales.co.uk/Connect with Kay SutharBusiness Website: https://makeyourmarkagency.com/Podcast Website: https://www.makeyourmarkpodcast.com/LinkedIn: https://www.linkedin.com/in/kay-suthar-make-your-mark/Facebook Group: https://www.facebook.com/groups/482037820744114Email: kay@makeyourmarkagency.comFREE Gifts from Kay Suthar:3 Ultimate Secrets to Getting Booked on Podcasts: https://getbookedonpodcast.com5 Simple Steps to Launch Your Podcast in 14 Days: https://14daystolaunch.com

James is the Chief Revenue Officer at LiveSwitch, a global technology company that serves the trades and other businesses. As an industry thought leader and expert in sales, leadership and business innovation, he has extensive experience working with entrepreneurs, small businesses and Fortune 500 enterprises. James is also an entrepreneur who founded a painting and power washing company. Website: https://www.liveswitch.com/ Start your free trial: https://www.liveswitch.com/contact-signup Coupon: Use code "CLP10" for 10% off at checkout! Book a demo: https://book-a-demo.referral-factory.com/uXYAPcUO About LiveSwitch: LiveSwitch is a leading communications platform that uses instant video to transform how people work and scale their business. Home service companies trust LiveSwitch to provide virtual estimates, document job progress, and streamline operations, all in real-time.  

Don Rovak, Chief Revenue Officer of the Baltimore Orioles, joined Wednesday's BBMS to discuss the upgrades to Camden Yards for the 2026 season.

Guest: Peter Platten, Chief Revenue Officer of Protos Security. Peter joined the company in 2020 and has helped lead its transformation from a $150 million organization to a $750 million revenue firm today. Overview: Private equity doesn't reward incremental thinking. It rewards leaders who can scale under pressure, build systems that outperform, and push past what most teams believe is possible to Make BIG Happen.  On today's show, Peter Platten explains his four-move framework to grow fast in a private equity environment. He also discusses how to build teams that overshoot goals instead of simply meeting them and why systems-thinking -- not siloed optimization -- is the real key to exponential success.

In "The Logistics of Growth: Scaling Freight Tech Companies", Joe Lynch and Will Urban, Founder and Principal of Will Urban Consulting, discuss the strategic intersection of traditional logistics discipline and high-velocity tech innovation to drive multi-billion dollar scale. About Will Urban Will Urban is the Founder and Principal of Will Urban Consulting, a premier advisory firm specializing in scaling global logistics and freight tech organizations. With over 30 years of executive leadership experience, Will has navigated the evolution of the industry at the highest levels, holding pivotal roles at both the traditional logistics powerhouse Expeditors and the digital disruptor Flexport. During his tenure as Chief Revenue Officer at Flexport, he was instrumental in driving the company's organic revenue growth from $600 million to over $5 billion. Today, Will leverages his extensive background as a full partner at R7 and a venture partner at firms like Companyon and Nine Realms. He is a deeply connected figure in the supply chain ecosystem, serving as an investor, advisor, and board member for numerous startups and venture capital firms, where he bridges the gap between complex logistics operations and institutional investment. About Will Urban Consulting (WUC) Will Urban Consulting (WUC) is an elite consultancy dedicated to helping supply chain and freight tech companies master the "Logistics of Growth." Founded by Will Urban following his successful tenure at Flexport, the firm occupies a unique niche by providing executive-level expertise that blends traditional logistics excellence with modern digital scale. WUC is comprised of a global team of specialists—many of whom are veterans of Expeditors and Flexport—who focus on refining go-to-market strategies, accelerating revenue growth, and building sustainable sales organizations. Beyond operational consulting, WUC acts as a strategic bridge to the capital markets, helping startups navigate the complexities of fundraising by leveraging a deep network of venture capital and private equity investors. Operating on a flexible, month-to-month model, WUC provides clients with immediate ROI and unparalleled access to a global network of shippers, carriers, and industry leaders. Key Takeaways: The Logistics of Growth: Scaling Freight Tech Companies In "The Logistics of Growth: Scaling Freight Tech Companies", Joe Lynch and Will Urban, Founder and Principal of Will Urban Consulting, discuss the strategic intersection of traditional logistics discipline and high-velocity tech innovation to drive multi-billion dollar scale. The Power of Hybrid Expertise: Will Urban offers a unique "ground-up" perspective by bridging the gap between traditional logistics giants (Expeditors) and modern digital disruptors (Flexport). This dual experience allows him to help companies balance the disciplined, P&L-focused rigor of established firms with the "move fast" agility of tech unicorns. The "Inside Man" for Fundraising: For startups, navigating the VC world is often a translation problem. Will acts as a strategic bridge, helping founders articulate the value of supply chain nuances to generalist investors and ensuring they pitch to the right firms whose investment appetite matches their specific business model. A "Disciplined Grind" for Scaling: There is no "silver bullet" for massive growth. Drawing from his experience leading Flexport from $600 million to over $5 billion in organic revenue, Will emphasizes that scaling requires a disciplined, high-execution grind and a focus on building sustainable, global go-to-market programs. Democratizing Technology (The Convoy/DAT Model): A significant trend in freight tech is the transition from standalone products to integrated ecosystems. The acquisition of Convoy's platform by DAT illustrates how best-in-class technology can be used to drastically reduce the "cost to cover" a load, democratizing high-end tools for smaller trucking operations. Economics Matter (P&L Discipline): Despite the high-growth expectations of venture capital, Will maintains that the P&L always matters. He advises tech companies to align their pricing with the transactional nature of the logistics industry, as many clients prefer transactional costs over fixed, bottom-line software fees. Leveraging Relational Capital: In an increasingly digital industry, deep human networks remain a primary driver of success. Will's 30-year network of shippers, carriers, and executives provides "warm" entry points that are often more valuable than any piece of software for securing market share. Identifying and Investing in "Grit": Beyond just technical viability, Will looks for "gumption" and persistence in founders. His investment philosophy—often through his family office or as a venture partner—prioritizes individuals who demonstrate the hustle and resilience required to survive the volatile cycles of the global supply chain. Learn More About The Logistics of Growth: Scaling Freight Tech Companies Will Urban | Linkedin Will Urban Consulting (WUC) | Linkedin Will Urban Consulting (WUC) Inside the DAT – Convoy Platform Deal: What This Acquisiton Means for the Freight with Bill Driegert The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube  

The way we consume video has transformed rapidly, but what does that mean for media companies, advertisers, and families planning for the future? As technology accelerates and AI reshapes workflows, where does human connection still matter most? In this episode, Evan Wohl speaks with Ryan Spicer, Chief Revenue Officer of Atmosphere TV, about how the media industry has shifted from traditional television to on-demand, multi-platform viewing. They explore how streaming, ad models, and AI are reshaping digital media and advertising workflows. Ryan shares insights on connected TV outside the home, the blending of industry buckets, and why human skills like communication and critical thinking will matter even more in an AI-driven future. Ryan shares: How video evolved from scheduled television to on-demand, multi-screen experiences Why Atmosphere TV reimagines content for bars, gyms, and public spaces How AI improves ad targeting, workflows, and meeting preparation Why streaming ad experiences can feel more disruptive than legacy TV breaks The importance of human connection, critical thinking, and communication in an AI future And more! Connect with Evan Wohl: Opus Private Client, LLC  ewohl@opus-pc.com  LinkedIn: Evan Wohl YouTube: OPUS Private Client, LLC Connect with Our Guest: LinkedIn: Ryan Spicer Website: Atmosphere TV About Our Guest: Ryan Spicer is the Chief Revenue Officer for Atmosphere, the leading connected television platform for businesses, spearheading the national and local ad sales teams across the organization.  Ryan is a 18+ year media professional with leadership & strategy experience in linear television, premium digital publishers, content marketing & experiential activations across news, sports, and entertainment. Ryan previously spent more than 14 years at Turner & WarnerMedia, now part of Warner Bros Discovery, helping transform the leading media company from a legacy linear entity to a multi-platform content distributor with robust digital consumer engagement. In recent years, Ryan led client partnerships for the CNN Digital portfolio, across the Northeast, Southeast and Midwest territories, focusing on the brand's digital, mobile and branded content offerings, and was among the sales leadership team for the successful launch of the HBO MAX with Ads steaming product.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how IT success is no longer measured by uptime and ticket closures alone, but by employee experience, productivity, and real business outcomes. Our guest is Syriac Joswin, Chief Revenue Officer at Synoptek. A Wharton graduate and global transformation leader, Syriac shares how Synoptek's Managed Experience Provider MxP model connects technology performance directly to measurable business impact. Key Highlights The Evolution of IT Priorities: Why employee experience and business alignment now outweigh traditional SLA metrics.   Defining Managed Experience: How providers measure and manage end user experience across the entire tech stack.   Outcomes Over Outputs: How shifting from tasks completed to value delivered transforms daily service delivery.   From Insight to Action: How Synoptek converts experience data into integrated, organization wide improvements.   MxP in the AI Era: How the Managed Experience model will evolve as AI reshapes enterprise technology. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA Google: https://www.google.ca/ A1 Global College: https://a1globalcollege.ca/ ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

In this minisode, Cedric Pech, President of Field Operations at MongoDB and former CRO, shares a formative leadership moment from early in his career at PTC that shaped how he thinks about building revenue organizations. He tells the story of a manager who invested in him personally before he had proven himself professionally. It is a lesson in what real leadership looks like under pressure. For CROs and frontline leaders alike, this clip is a reminder that culture is built in moments like these, not in mission statements. Hosted by five-time CRO John McMahon and Force Management Co-Founder John Kaplan, the Revenue Builders podcast goes behind the scenes with the sales leaders who have been there, done that, and seen the results. This show is brought to you by Force Management. We help companies improve sales performance, executing their growth strategy at the point of sale. Connect with Us: LinkedInYouTubeForce Management

If you are using Artificial Intelligence to build 47 funnels a day and not making any money, it is a trap. Here is how to use AI to actually scale a real business instead of just failing faster. In this video, we break down the fundamental marketing principles that outlast any software update and how to apply them using Artificial Intelligence. Unlike standard tutorials that teach you to spam volume, we reveal the specific data from an MIT study showing why 95% of AI business applications fail to deliver measurable results. You will see exactly how to use AI data analysis to identify your most profitable assets, eliminating shiny object syndrome. We specifically cover the Pareto Principle (the 80/20 rule) and the "Offers + Goodwill x Frequency" framework to predictably scale your existing business.

Building a successful sales career isn't just about hitting quotas—it's about intentional career planning, fostering creativity, and creating environments where talent can flourish. Too many organizations focus solely on product training while neglecting the human element that drives revenue growth. In this conversation with Edward Allen, Chief Revenue Officer at Measurabl, we explore how strategic career development and creative thinking can transform both individual trajectories and organizational performance. Edward shares insights from his 30-year journey through financial services and technology, revealing how simple yet structured approaches to talent development can reduce attrition and accelerate growth.          The Power of Structured Career Conversations Edward discusses his quarterly career development framework—a departure from traditional annual reviews that often come too late. These conversations focus on understanding what employees truly want to do, what they don't enjoy, and exploring possibilities they may not even know exist within the organization. Creating Roles That Don't Exist One of the most compelling aspects of our discussion centers on encouraging team members to pitch entirely new roles. Edward shares his own experience of giving up a $400 million book of business to create a new position that ultimately quadrupled revenue for underperforming divisions. Revenue Hackathons and Cross-Functional Innovation We explore how bringing together diverse perspectives—from finance to legal to frontline sales reps—can solve complex business challenges in unexpected ways. Edward explains how cognitive diversity becomes an accelerant for innovation when you create the right forum for ideas to emerge. Here's what you can expect to gain from this episode: ·        A framework for conducting meaningful quarterly career development conversations that reduce surprise departures ·        Strategies for identifying and developing hidden internal talent through cross-functional moves ·        Methods for ensuring junior team members' voices are heard and valued in revenue planning ·        The importance of portable skills training that benefits both current performance and future career growth ·        How to structure feedback systems that encourage innovation from the bottom up Edward's approach challenges conventional hierarchical thinking and demonstrates how investing in people development directly correlates to revenue outcomes. Whether you're managing a small team or leading a large organization, these principles can help you build a culture where creativity thrives and careers flourish. Key Moments of This Episode 00:00:52 - Introduction to Edward Allen and Measurabl Mario introduces Edward Allen, Chief Revenue Officer of Measurabl, a sustainability data and technology company. Edward shares his 30-year career journey from Goldman Sachs to leading revenue teams, highlighting his transition from financial services to fintech and his current role at Measurabl. 00:04:23 - From Acting Dreams to Sales Success Edward reveals his unexpected career path, sharing how he initially pursued acting at the American Academy of Dramatic Arts before pivoting to Goldman Sachs. This personal story demonstrates the importance of taking risks and finding your true calling in professional development. 00:06:48 - Building Structured Career Development Systems Edward discusses implementing quarterly career development conversations with direct reports, moving beyond traditional annual reviews. He emphasizes asking "how do you like your job?" and creating formal processes to understand employee aspirations and reduce regrettable attrition. 00:14:00 - Investing in Portable Skills Training The conversation shifts to training philosophy, with Edward advocating for soft skills development over product training. He shares examples of negotiation training, social psychology, and certification programs that employees can take anywhere, creating value for both current and future roles. 00:20:35 - Creating Accountability for Career Development Edward explains how to systematize career development through metrics and KPIs, including personal development goals, manager scorecards, and tracking regrettable attrition. He emphasizes making career growth visible and celebrated within the organization to drive engagement and retention. 00:32:22 - Unlocking Hidden Internal Talent Discussion focuses on cross-functional moves and international opportunities. Edward advocates for 60-day internal job postings before external searches, sharing examples of unexpected internal candidates who became successful in new roles across different geographies and functions. 00:35:58 - Running Revenue Hackathons for Innovation Edward explains the concept of revenue hackathons, bringing together diverse teams including finance, legal, and sales operations to solve business challenges. He shares a success story of creating email-based contracting for Fortune 100 clients through collaborative innovation. 00:39:25 - Amplifying Junior Voices in Sales Culture The discussion covers strategies for ensuring junior employees' ideas are heard, including reverse-order meetings (starting with junior staff), documenting all feedback, and providing follow-up on suggestions. Edward emphasizes the importance of recognition and creating safe spaces for innovation. 00:54:23 - Contact Information and Closing Edward provides his contact details, and the hosts wrap up with his favorite movie recommendation. The episode concludes with information about the Modern Selling podcast and promotional content for productivity tools. About Edward Allen Edward Allen is the Chief Revenue Officer and member of the Executive Committee at Measurabl. Measurabl is the world's most widely adopted sustainability data and analytics platform, empowering over 1,000 customers across 93 countries to achieve great levels of profitability.  The company serves the needs of investment managers, asset owners, real estate operators and banks and insurance companies. Prior to Measurabl, Edward worked for 20 years at MSCI where he led strategy and grew top line revenue across a multitude of data and analytic businesses.  He started his career in financial services at Goldman Sachs in the Institutional Advisory Services group. Edward received his Bachelor's Degree in Political Science from Boston University, his Master's in Business Administration from HEC School of Management in Paris, also spending time studying at London Business School. Follow Us On: ·        LinkedIn ·        Twitter ·        YouTube Channel ·        Instagram ·        Facebook Learn More About FlyMSG Features Like: ·        LinkedIn Auto Comment Generator ·        AI Social Media Post Generator ·        Auto Text Expander ·        AI Grammar Checker ·        AI Sales Roleplay and Coaching ·        Paragraph Rewrite with AI ·        Sales Prospecting Training for Individuals ·        FlyMSG Enterprise Sales Prospecting Training Program Install FlyMSG for Free: ·        As a Chrome Extension ·        As an Edge Extension  

Hard work doesn't always lead to results. And for many executive leaders, that's the real frustration.In this episode of The Executive Appeal, Alex D. Tremble sits down with Jim Iyoob, President of ETS Labs and Chief Revenue Officer at Etech Global Services. Jim shares how mentorship, servant leadership, and real execution—not just effort—are what truly develop high-performing teams.Starting his career as a call center agent and growing into a global executive, Jim explains how great leaders identify will over skill, invest in the right people, and create systems that drive behavior change at scale.You'll learn:Why will and hunger matter more than raw skill in leadership developmentHow to mentor without overextending your time and energyThe importance of discovery before solving team problemsWhy effort and intelligence don't automatically produce resultsHow servant leadership builds long-term loyalty and performanceThis episode is for you if:Your team is working hard but outcomes feel inconsistentYou're mentoring leaders who say they want growth but don't executeYou want to build a self-driven, accountable leadership pipelineYou're scaling teams across cultures or global environmentsListen now to learn how disciplined mentorship and discovery create teams that execute, not just stay busy.

Scaling from regional VP to global CRO is not a promotion. It is a shift from managing execution to defining meaning at scale. In this replay conversation, Cedric Pech reflects on leading a 2,000-person global sales organization at MongoDB, integrating complex routes to market, and building culture that withstands market volatility. He breaks down the difference between compensation-driven leadership and purpose-driven leadership, why execution alone creates burnout, and how resilient organizations are built long before downturns arrive. For CROs and revenue leaders navigating scale, volatility, or retention pressure, this episode offers a grounded perspective on building durable teams without burning them out. Hosted by five-time CRO John McMahon and Force Management Co-Founder John Kaplan, the Revenue Builders podcast goes behind the scenes with the sales leaders who have been there, done that, and seen the results. This show is brought to you by Force Management. We help companies improve sales performance, executing their growth strategy at the point of sale. Connect with Us: LinkedInYouTubeForce Management

Summary In this conversation, Chad Burmeister interviews Michelle Donnelly, Chief Revenue Officer at Crescendo, discussing the transformative impact of AI on customer experience. They explore how Crescendo's AI-native platform enhances customer interactions, the integration of human agents, and the efficiency gains from AI implementation. Michelle shares insights on industry applications, ethical considerations, and the future of AI in sales, emphasizing the importance of human touch in customer service. Takeaways Crescendo has achieved $100 million in AI ARR in just two years. AI chatbots can accurately handle 98% of customer inquiries. The integration of AI and human agents enhances customer experience. AI can transform customer service into a profit center. Speed and efficiency are critical in customer interactions. AI can provide insights that improve product offerings. Companies can achieve significant cost savings with AI implementation. The human touch remains essential in customer service. AI can help new sales hires become productive faster. Ethical considerations in AI deployment are crucial for customer trust. Chapters 00:00 Introduction to Crescendo and AI in Customer Experience 02:49 Transforming Customer Experience with AI 06:00 Industry Applications of AI in Customer Service 10:55 The Role of AI in Enhancing Human Agents 16:26 Efficiency Gains and ROI from AI Implementation 18:43 The Future of AI in Sales and Customer Interaction 22:12 Ethical Considerations in AI Deployment 24:29 The Future of Physical AI Agents 26:57 Skills for the Future Sales Workforce The AI for Sales Podcast is brought to you by BDR.ai, Nooks.ai, and ZoomInfo—the go-to-market intelligence platform that accelerates revenue growth. Skip the forms and website hunting—Chad will connect you directly with the right person at any of these companies.

In this episode, Bryan Haakenson sits down with Heidi McMillen, Chief Revenue Officer at OttoMoto, to talk through how auto lending really works behind the scenes. With experience across underwriting, banking, and automotive technology, Heidi explains how the lending process has changed over time. From manual reviews to AI-driven decisioning and fraud detection, she breaks down what actually happens after a deal is submitted and why approvals and pricing land where they do. The conversation also digs into fraud, synthetic identities, and the growing role of lender aggregators in today's market. Heidi shares practical insight into how dealer behavior affects lender relationships and long-term portfolio performance. Together, she and Bryan discuss why it matters to understand what lenders are really looking for and how the right mix of technology, relationships, and back-end products leads to better outcomes for everyone involved.

You don't need a bigger team to scale your CPG brand. You need the right who. Most founders think the next move is hiring a full-time VP of Sales, a marketing team, or a supply chain lead. But at $5M, $10M, even $20M, that kind of overhead can crush your cash flow before retail ever pays you back. In this episode, we sit down with Les Hamilton, founder of CPG Integrated and former Target buyer, agency executive, and Chief Revenue Officer. He breaks down what actually happens when you get into retail—and why so many brands fail after they "win" the shelf. You'll hear: • Why retail is an audition—and most brands fail it • The hidden cash flow trap behind national rollouts • What buyers really care about (hint: it's not your factory) • Why premium pricing beats competing on margin • When to hire marketing first—and when you desperately need a CFO • How fractional executives can get you to $70M without a $300K salary If you're a founder trying to move from digital to brick-and-mortar—or from $7M to $70M—this conversation could save you millions. Listen now and rethink how you scale.  

Marketing used to feel more predictable. You picked your channels, launched a campaign and tracked performance in a fairly linear way. Today? Consumers are bouncing between social, search, streaming, AI tools, connected devices and more—all before making a decision. In this episode, Matt Fanelli joins Tessa Burg to unpack what's actually broken in marketing measurement and how leaders can rethink performance in a fragmented world. Matt breaks down why platform-led measurement often misses the mark, how attribution gets messy when multiple touchpoints influence a purchase and why defining “what success really looks like” is the first step most marketers skip. The conversation explores real-world examples—from healthcare to retail—and explains how better attribution, smarter use of AI and stronger human oversight can help teams build trust in their numbers again. If you're responsible for performance, budget allocation or defending marketing results to leadership, this episode will give you a clearer framework for measuring what matters. It's a practical conversation about cutting through the noise, focusing on quality over volume and building measurement strategies that actually reflect how people buy today. Leader Generation is hosted by Tessa Burg and brought to you by Mod Op.  About Matt Fanelli: Matthew Fanelli is Chief Revenue Officer at Digital Remedy, where he leads commercial strategy, revenue operations, and go-to-market execution as the company scales its performance-driven media platform. With more than 20 years of experience in digital advertising, Matt brings deep expertise across programmatic media, data strategy, and performance marketing. Prior to Digital Remedy, he served as SVP of Sales at Media Now Interactive, leading data-driven revenue initiatives. Matt focuses on helping brands and agencies drive measurable outcomes through unified, cross-channel performance intelligence. About Tessa Burg: Tessa is the Chief Technology Officer at Mod Op and Host of the Leader Generation podcast. She has led both technology and marketing teams for 15+ years. Tessa initiated and now leads Mod Op's AI/ML Pilot Team, AI Council and Innovation Pipeline. She started her career in IT and development before following her love for data and strategy into digital marketing. Tessa has held roles on both the consulting and client sides of the business for domestic and international brands, including American Greetings, Amazon, Nestlé, Anlene, Moen and many more. Tessa can be reached on LinkedIn or at Tessa.Burg@ModOp.com.  

Warren Zenna is joined by Eric Steele, CRO at SIB, to pull back the curtain on the often-chaotic reality of stepping into your first Chief Revenue Officer role. Eric shares why these initial appointments are rarely "sexy" and often come with significant organizational challenges that others might avoid. They discuss the mental shift required to move from a sales leader to a true executive, treating the first role as a critical lab for learning.The conversation digs into the paramount relationship between the CRO and the CEO, which Eric describes as the ultimate unlock for success. He explains how to build a foundation of trust that allows for healthy disagreement and strategic alignment. By positioning yourself as an integrator of the CEO's vision rather than just a department head, you can secure the autonomy and resources necessary to navigate the high-pressure environment of private equity.Eric also highlights the strategic necessity of financial fluency, emphasizing that a CRO must speak the language of the CFO to be taken seriously. They discuss the common friction point of Revenue Operations and why this function must report to the revenue leader to drive growth rather than just board reporting. Eric argues that alignment on EBITDA and margins is just as important as hitting sales targets when you are operating at the C-suite level.The episode concludes with a look at how SIB uses AI-driven "spend ontologies" to help companies find hidden capital. Eric describes how their SpendBrain technology identifies deep errors in invoices—from waste hauling to logistics—allowing CEOs to fund new hires and technology through recovered savings. By combining human expertise with "kinetic cost control," Eric shows how modern CROs can impact the bottom line by turning the tables on a spend-more world.

Send a textFundraising can often feel like chaos, spreadsheets, shifting metrics, donor churn, and constant pressure to hit the next goal. But what if the real breakthrough isn't in more tactics… but in a fundamental mindset shift?In this episode, I sit down with Erik Tomalis, Chief Revenue Officer at Avid and a fundraising leader with more than 20 years of experience and 4,000+ face-to-face donor solicitations. Erik has helped raise millions for healthcare, education, human services, and youth-focused nonprofits and now he's helping organizations simplify and scale their efforts through the first AI-powered Fundraising Operating System built specifically for nonprofits.We explore:What “chaos” really looks like inside fundraising teams—and why it's so hard to cut throughThe hidden costs of transactional donor relationshipsHow to shift from spreadsheets to communityThe 1–2 data questions that actually matterWhy retention breaks down and how to fix it in the first 90 daysHow to empower fundraisers to act with clarity and confidenceIf you want to stop chasing numbers and start building lasting donor relationships, this episode is for you.

In today's minisode, Football coach and author Brian White shares essential leadership lessons on building winning cultures that apply far beyond the field. Brian breaks down why trust must flow both ways, from the individual entering a new organization and from the team itself, and reveals why assimilating into an existing culture before trying to change it is the key to lasting impact. Whether you're a sales leader establishing yourself in a new company, a manager building team cohesion, or a CRO creating a culture where people compete selfishly but give selflessly, this episode delivers actionable insights on peer leadership, the power of direct human engagement, and why the huddle is always more important than the position. Brian White is a veteran Division I football coach, Assistant Coach of the Year, and author of The Locker Room Is Not for Sale. Over 55 years in and around elite programs including Notre Dame, he has coached national champions, developed NFL talent including Heisman Trophy winner Ron Dayne, and built cultures grounded in respect, accountability, and the human touch. Resources mentioned: The Locker Room Is Not for Sale by Brian White The Qualified Sales Leader by John McMahon Want to know how top-performing organizations create a culture of consistent success? Check out Force Management's guide to the Predictable Revenue Framework:  https://hubs.li/Q03-T6NH0 Hosted by five-time CRO John McMahon and Force Management Co-Founder John Kaplan, the Revenue Builders podcast goes behind the scenes with the sales leaders who have been there, done that, and seen the results. This show is brought to you by Force Management. We help companies improve sales performance, executing their growth strategy at the point of sale. Connect with Us: LinkedInYouTubeForce Management

Most restoration companies are sitting on thousands of past customers and doing absolutely nothing with them.In this episode, Clinton sits down with Alex Nghiem, Chief Revenue Officer at Epic180, to break down a simple but powerful idea:Your CRM is either a gold mine or a graveyard.If you've been in business for 5+ years, you already have a built-in revenue source. Past water losses. Mold jobs. Fire cleanups. Carpet cleaning. Duct cleaning. Crawlspace work. These customers already trust you.So why aren't you marketing to them?Alex explains:Why most restoration CRMs are full of untapped revenueHow to turn non-emergency services into consistent cash flowThe real cost of responding 10 minutes too late to a new leadThe difference between speed-to-lead and speed-to-conversationHow AI can handle follow-up without adding staffHow some companies are generating 5–6 figures from their existing databaseIf you're tired of feast-or-famine revenue…If you want more predictable cash flow…If you'd rather monetize relationships you've already built instead of constantly chasing new leads…This episode will change how you look at your customer database forever.Listen in and learn how to turn your existing contacts into your own internal revenue engine.-----Want to see how Epic180 can help your restoration company grow?Get a free gift here:https://epic180.com/giftLooking to generate more high-quality leads that turn into onsite visits and jobs?Book a discovery call with the Water Restoration Marketing team:https://waterrestorationmarketing.com/discovery-call/

What happens when AI stops being treated like a tool and starts being hired like an employee?In this episode, we sit down with Gabe Larsen, Chief Revenue Officer at Atonom (formerly known as Signals), to explore a bold reframing of AI agents as “cloud employees” hired on salary to perform specific job roles.Rather than selling software seats or charging per conversation, Atonom packages AI as role-based digital workers. You hire an AI SDR, a customer service rep, or a recruiter. You coach them and you measure their output. And if they do not perform, you let them go.Gabe explains why the traditional SaaS model failed to deliver outcomes, how AI agents are shifting from tools to teammates, and why pricing AI like a human employee simplifies adoption. We dive into multi-channel AI employees, autonomous multi-agent systems, role-based templates and the realities of scaling AI across sales, customer service and recruiting.Gabe also shares his views on the broader AI market, where Signals sits relative to other AI players and why he believes multi-channel autonomy is a key differentiator.Show notesFind out more about Atonom: https://atonom.ai/Follow Gabe Larsen on LinkedIn: https://www.linkedin.com/in/gabelarsenFollow Kane Simms on LinkedIn: https://www.linkedin.com/in/kanesimmsDownload our exclusive report on how AI agents keep CX stable when volume explodes: https://vux.la/scaleTake our updated AI Maturity Assessment: https://vuxworld.typeform.com/to/a26bf9Rr?utm_source=podcast&utm_medium=audio&utm_campaign=vuxconsulting25Subscribe to VUX World: https://vuxworld.typeform.com/to/Qlo5aaeWSubscribe to The AI Ultimatum Substack: https://open.substack.com/pub/kanesimms Hosted on Acast. See acast.com/privacy for more information.

Episode Notes In this conversation, Michael Duning reflects on how leaders think about pace, not just in terms of hitting targets, but sustaining teams over time. He explores the role of adaptability, clear priorities, and communication in setting a pace that supports both performance and well-being. Our Guest: Michael Duning Michael Duning is the Chief Revenue Officer at PlaytestCloud, where he leads the go-to-market organization across sales, marketing, customer success, and research enablement. PlaytestCloud helps game studios and publishers run fast, high-quality player research at scale—so teams can make better product decisions, reduce development risk, and build games players actually want. Michael has spent his career in high-growth SaaS, focused on turning strong products into predictable, scalable revenue engines. References: Michael Duning Linkedin profile Listen to the next Episode All Podcast Episodes

In this episode, Debra Jaeger, SVP and Chief Revenue Officer at Mount Sinai, shares how she is unifying fragmented revenue operations, improving cash collections and denials, and leveraging AI, predictive analytics, and workforce development to modernize the revenue cycle and enhance the patient financial experience.

There's no shortcuts to a winning sales culture. When leaders compromise standards for convenience, talent, or short-term wins, they erode the very foundation that sustains performance over time. Brian White joins John Kaplan and John McMahon to unpack why elite teams are built on respect first, why trust is collective (not individual), and why commitment without conditions is the only kind that lasts. Drawing from decades inside championship locker rooms, Brian outlines what it takes to build peer-led accountability, accelerate young talent, demand excellence without demeaning people, and create environments where pride replaces entitlement. This conversation is for revenue leaders who want to build a long-lasting high-performance culture that goes beyond incentives.Brian White is a veteran Division I football coach, Assistant Coach of the Year, and author of The Locker Room Is Not for Sale. Over 55 years in and around elite programs including Notre Dame, he has coached national champions, developed NFL talent including Heisman Trophy winner Ron Dayne, and built cultures grounded in respect, accountability, and the human touch.Resources mentioned:The Locker Room Is Not for Sale by Brian WhiteThe Qualified Sales Leader by John McMahonWant to know how top-performing organizations create a culture of consistent success? Check out Force Management's guide to the Predictable Revenue Framework: https://hubs.li/Q03-T6NH0Key takeaways from this episode:16:53 – Why respect, not trust, is the true starting point of elite team culture25:55 – The human touch as a competitive advantage, not a soft leadership tactic35:27 – Caring is competence, and why pride is earned through preparation and standards40:54 – Why three clear values outperform forty two vague ones47:48 – How peer leaders, not titles, protect the integrity of the locker room55:06 – You don't rise to the occasion, you fall to your level of preparation01:02:06 – Why great leaders get talent in front of experience and refuse to hide behind youth 01:06:22 – Why direct engagement eliminates fear and prevents cultural drift Hosted by five-time CRO John McMahon and Force Management Co-Founder John Kaplan, the Revenue Builders podcast goes behind the scenes with the sales leaders who have been there, done that, and seen the results. This show is brought to you by Force Management. We help companies improve sales performance, executing their growth strategy at the point of sale. Connect with Us: LinkedInYouTubeForce Management

In this 5 Insightful Minutes episode, Maia Josebachvili, Chief Revenue Officer of AI at Stripe, joins Omni Talk to break down what retailers are really saying about Agentic Commerce — and how the conversation has shifted dramatically in just six months. From fraud concerns to discoverability challenges, Maia explains how Stripe is helping merchants navigate the AI agent landscape with the tools they need to stay in control, stay competitive, and sell through AI agents without rebuilding their entire commerce stack.

In this week's Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, Quorso, and Veloq, guest host and resident talent expert Jenn Hahn, joined Chris and Anne to discuss: Converse employees being instructed to work from home ahead of layoffs and restructuring at the struggling Nike brand (Source) Co-op launching a gender pay gap toolkit ahead of new UK regulations (Source) Target and Albertsons testing conversational advertising inside ChatGPT (Source) American Eagle building its largest creator community yet with a rewards-based micro-influencer program (Source) Independent convenience stores deploying AI voice insights across 5,200 locations (Source) And Stripe's Chief Revenue Officer of AI, Maia Josebachvili, stopped by to give us 5 Insightful Minutes on how retailers can set themselves up for success in the new world of agentic commerce. PLUS — in partnership with Quorso, and together with Jenn, we handed out this month's OmniStar Award to Kristin Popp, Executive Vice President of Woodman's Food Market and President of Women's Grocers of America, fresh off being named Woman of the Year at the NGA Show. There's all that, plus curling drama at the Winter Olympics, Robert Duvall's Mount Rushmore, and what one thing from 2016 our hosts would bring back. Music by hooksounds.com #RetailNews #Converse #Nike #ChatGPTAds #RetailPodcast #OmniTalk #AmericanEagle #MicroInfluencer #ConvenienceStore #AIRetail #AgenticCommerce #Stripe #GenderPayGap

In this episode of the CRO Spotlight, Warren Zenna sits down with Miya Mee-Lee Dias, Co-Founder of Beyond The Script, to discuss a transformative approach to sales training. Miya shares her unique background blending health science with performance arts, explaining how traditional methodologies often fail because they ignore the human element. She introduces the concept of the "sales gym," where reps practice role-plays like actors preparing for a scene, stripping away bad habits to build authentic character and confidence in their delivery.Warren and Miya dive deep into the parallels between professional acting and high-performance sales. They explore the idea that every salesperson brings personal "baggage" and history that influences their communication style. Miya explains that true proficiency isn't about memorizing lines but about internalizing the script to project a genuine persona. The conversation highlights the importance of adaptability, showing how top performers maintain a "beginner's mind" and remain open to molding their approach regardless of their experience level.A critical portion of the discussion centers on the elusive trait of coachability. Miya reveals her methods for identifying whether a rep is truly ready to learn, often spotting resistance through subtle cues like tone of voice and body language. The dialogue challenges Revenue Leaders to look beyond metrics and address the holistic human factors driving performance. They discuss the necessity of understanding a rep's intrinsic motivations and personal history to unlock their full potential and drive sustainable behavioral change.As technology automates more transactional aspects of business, Warren and Miya argue that human connection and emotional intelligence are becoming the ultimate competitive advantages. They emphasize that modern CROs must develop the "muscle" to have difficult, personal conversations with their teams to foster trust and growth. The episode concludes with a look at the intersection of creativity and business, encouraging leaders to embrace a coaching mindset that empowers their organizations through genuine human development.

Melissa Swisher is Chief Revenue Officer at SkySafe, a company delivering the intelligence organizations need to detect, analyze, and act in today's increasingly complex airspace environment. SkySafe specializes in airspace intelligence — providing real-time drone detection, analytics, and forensic capabilities that help organizations determine whether a drone is authorized, where it originated, how it's flying, and in some cases, who is operating it. The company works with state agencies, public safety organizations, and major event operators to bring greater visibility and accountability to the skies above critical infrastructure and large public gatherings. As Chief Revenue Officer, Melissa leads SkySafe's strategic partnerships and revenue growth initiatives, helping expand the company's footprint across government and commercial markets. She brings extensive C-level experience, having played key roles in two successful IPOs — SuccessFactors and Castlight Health — as well as multiple strategic acquisitions. Prior to SkySafe, she co-founded Socrates.ai, which was recently acquired by Simpplr. Known for building high-performing teams and driving customer-focused growth, Melissa combines operational expertise with a deep understanding of scaling emerging technologies. In this episode of the Drone Radio Show, Melissa discusses the evolution of airspace intelligence, the biggest gaps in current drone defense systems, what new legislation means for local law enforcement, and how organizations are preparing for large-scale global events in an era of rapidly expanding drone activity.

In this factual episode, Nicholas Loise, Founder of Sales Performance Team, shares how to build scalable sales teams and integrate marketing for growth. If you struggle with duct-tape sales processes and being stuck in selling, you won't want to miss it.You will discover:- How to align sales and marketing to avoid silos and boost revenue.- Why creating playbooks turns average reps into consistent performers.- What avoiding "one" dependencies like single salespeople prevents risksThis episode is ideal for for Founders, Owners, and CEOs in stage 4 of The Founder's Evolution. Not sure which stage you're in? Find out for free in less than 10 minutes at https://www.scalearchitects.com/founders/quizNicholas Loise is a seasoned sales leader, entrepreneur, and marketing executive with a proven track record of helping small to midsize businesses improve their sales and marketing systems. Having served as Vice President of Sales, President, and Chief Revenue Officer, Nick specializes in building integrated processes and playbooks that drive growth, profitability, and long-term customer value. His experience spans from startups to Fortune 100 companies, where he has revamped sales structures, developed business development strategies, and enhanced customer retention.Want to learn more aboutNicholas Loise' work at Your Sales Recruiter? Check out his website at https://salesperformanceteam.com/Mentioned in this episode:Take the Founder's Evolution Quiz TodayIf you're a Founder, business owner, or CEO who feels overworked by the business you lead and underwhelmed by the results, you're doing it wrong. Succeeding as a founder all comes down to doing the right one or two things right now. Take the quiz today at foundersquiz.com, and in just ten questions, you can figure out what stage you are in, so you can focus on what is going to work and say goodbye to everything else.Founder's Quiz

Mike Oitzman and Gene Demaitre recap their recent trip to attend the Manifest tradeshow in Las Vegas. The show features vignettes from the show floor with executives from many of the industries most innovative warehouse and supply chain robotics companies. Show timeline 8:12 - Zoox autonomous taxi trip recap 6:20 - News of the week 14:33 - Manifest Recap with Gene Demaitre and Mike Oitzman 34:08 - Interview with Sankalp Arora, CEO, Gather AI 41:58 - Interview with Ben Gruettner, Chief Revenue Officer, Robust.AI 49:28 - Interview with Owen Nicholson, CEO, Slamcore 54:21 - Interview with Mason Cole, VP Sales, Slip Robotics 1:00:55 - Interview with Steven McKinley (COO) and Jim Leifer (CEO) with Ambi Robotics 1:10:00 - Interview with Jackie Wu, CEO, from Corvus Robotics 1:16:40 - Interview with Kevin Damoa, founder and CEO Glid Technologies 1:22:37 - Interview with Eric Miller, cofounder and CEO of Autopallet ### – SPONSOR – Download the 2026 State of the Robotics Industry Report: https://www.therobotreport.com/state-of-robotics-industry-report-2026/

In this episode of the Thread Podcast, Justin Vandehey sits down with Elizabeth Herbst-Brady, Chief Revenue Officer of Condé Nast, to explore how one of the world's most iconic media companies is navigating transformation in the age of AI.Elizabeth shares lessons from her career spanning media, advertising, and technology, including leadership roles at Yahoo, Snap, and Viacom, and explains why trusted brands, human creativity, and editorial authority are becoming more valuable, not less, as AI accelerates content creation.The conversation covers how Condé Nast is using AI responsibly to enhance, not replace premium content, how revenue teams are being unified across advertising, commerce, subscriptions, and live events, and what it takes to lead teams through constant transformation with curiosity, accountability, and gratitude.This episode is a masterclass in modern GTM leadership at the intersection of creativity, technology, and trust.Chapters 00:00 – Welcome & Elizabeth's Career Journey From media and entertainment to technology and back to Condé Nast.04:40 – Why Condé Nast, Why Now The opportunity to lead revenue at an iconic, trust-driven brand.07:30 – AI and the Future of Premium Content Why AI can't replace human creativity, taste, and editorial authority.11:45 – Creation vs. Curation in an AI World How Condé Nast separates content creation from AI-powered enhancement.15:30 – Using AI to Improve Consumer Experience Real examples from Bon Appétit and The New Yorker.19:30 – Why LLMs Reward Credibility Over Volume How AI changes the economics of SEO, expertise, and originality.23:40 – Unifying Revenue Across Silos Bringing advertising, commerce, subscriptions, and events into one revenue org.27:50 – Leading Through Transformation Elizabeth's leadership framework: curiosity, accountability, and gratitude.32:30 – What's Next for Condé Nast & Premium Media Why trusted brands will accelerate over the next 12–24 months.Key Highlights & TakeawaysAI should enhance content, not replace human voice or judgment.Trust, credibility, and editorial authority are premium assets in an AI era.LLMs reward expertise and originality, not volume or SEO tricks.Revenue transformation requires visibility, shared data, and cohesion across teams.The best leaders embrace constant change with curiosity and accountability.Premium media's value proposition strengthens as information becomes noisier.

At ITEXPO / MSP EXPO in Fort Lauderdale, Doug Green, Publisher of Technology Reseller News, spoke with Jon Brinton, Chief Revenue Officer at Crexendo, about the company's latest announcement: the launch of the Crexendo Marketplace. Crexendo is also a member of the Cloud Communications Alliance (CCA). Crexendo, a unified communications service provider, merged with NetSapiens five years ago, bringing together a robust UCaaS platform now powering approximately 240 service providers globally. That ecosystem supports nearly 7.5 million users—a number that has grown more than fourfold since the acquisition. The new Crexendo Marketplace builds on that momentum by delivering a centralized, frictionless application store for certified integrations and third-party solutions. “What we've now released is a Crexendo Marketplace,” Brinton explained. “If you think about it like the Google Play Store or the Apple Store, it's an application store that somebody can go to download, activate or integrate with applications that are certified for our platform.” Through one-touch provisioning, service providers can enable integrations such as mobile dialer support, analytics, Microsoft Teams connectivity, and Crexendo's AI-powered receptionist and orchestrator, Cairo—all without complex implementation paths. The Marketplace reinforces Crexendo's sessions-not-seats licensing model, which allows MSPs and service providers to own their customer relationships while building equity in their businesses. Brinton noted that AI-driven add-on applications are driving significant incremental revenue, often far exceeding traditional per-user UCaaS pricing. “Some of these AI applications… may be worth four to five to ten times that in monthly revenue to our partners,” he said, underscoring the opportunity for higher-margin growth. As innovation accelerates across the cloud communications landscape, Crexendo continues to invest heavily in platform development and ecosystem expansion. With its annual NetSapiens user group meeting scheduled for Austin later this year, the company remains focused on empowering partners with tools, integrations, and community support to compete—and win—in an evolving market. Visit https://www.crexendo.com/

Are you actually growing your product, or just stacking signups that never turn into usage?A lot of teams get stuck there. More registrations feel good, but it's not the same as real usage, paid adoption, and a pipeline you can trust. And now with AI in the mix, it's easy to create more activity without getting more signal.In this episode of B2B SaaS Marketing Snacks, hosts Stijn Hendrikse and Brian Grav bring on their first guest, Alex Laventer.Alex has spent years in growth roles in B2B SaaS, including leading growth at DataStax and now leading go-to-market work on an AI agent product at IBM.The conversation gets practical fast, what “growth” really means, and how teams split (or combine) growth marketing and product growth.You'll walk away with a clearer way to measure growth, how to set up tracking you can rely on, and where AI can help (and where it tends to distract), including lead scoring and workflow automation.In this episode, you'll learn:Why signups mislead growth conversationsWhere teams lose signal without trackingHow PQLs connect product and marketingPerspective on sales assist with PLGExample: AI-assisted lead scoring workflows By the end, you'll know what to measure, what to ignore, and what to fix next so “growth” stops being a vague label and starts being a real operating system. Resources shared in this episode:BSMS 88 - Why founders overestimate PLG, and what VCs should check before investingBSMS 23 - Product led growth vs. sales led growthThe Foundation of a Successful SaaS GTM (Go-to-Market) Strategy T2D3 CMO MasterclassSubmit and vote on our podcast topicsABOUT B2B SAAS MARKETING SNACKSSince 2020, The B2B SaaS Marketing Snacks Podcast has offered software company founders, investors and leadership a fresh source of insights into building a complete and efficient engine for growth.Meet our Marketing Snacks Podcast Hosts: Stijn Hendrikse: Author of T2D3 Masterclass & Book, Founder of KalungiAs a serial entrepreneur and marketing leader, Stijn has contributed to the success of 20+ startups as a C-level executive, including Chief Revenue Officer of Acumatica, CEO of MightyCall, a SaaS contact center solution, and leading the initial global Go-to-Market for Atera, a B2B SaaS Unicorn. Before focusing on startups, Stijn led global SMB Marketing and B2B Product Marketing for Microsoft's Office platform.Brian Graf: CEO of KalungiAs CEO of Kalungi, Brian provides high-level strategy, tactical execution, and business leadership expertise to drive long-term growth for B2B SaaS. Brian has successfully led clients in all aspects of marketing growth, from positioning and messaging to event support, product announcements, and channel-spend optimizations, generating qualified leads and brand awareness for clients while prioritizing ROI. Before Kalungi, Brian worked in television advertising, specializing in business intelligence and campaign optimization, and earned his MBA at the University of Washington's Foster School of Business with a focus in finance and marketing. Visit Kalungi.com to learn more about growing your B2B SaaS company.  

Scaling user acquisition has become harder to justify and even harder to predict. App teams are under pressure to grow faster while proving, with real data, that every dollar spent delivers meaningful results beyond the install. In this episode, we're sharing an App Talk interview where David Murphy speaks with Lee Aho, Chief Revenue Officer at Perform[cb]. Lee explains how outcome-based user acquisition models help brands move past surface-level metrics like CPI and focus instead on the downstream events that actually define quality — from registrations and deposits to trades, wagers, and long-term value. Today's topics include: How outcome-based user acquisition shifts optimization from installs to the actions that truly define user quality The role of CPI and CPE models — and why they aren't competing approaches when paired with the right down-funnel signals Using cross-program data and pattern recognition to drive more predictable and scalable UA performance Why keyword conquesting remains one of the most effective ways to accelerate organic lift through paid investment How rewarded environments and structured pilot programs can unlock high-intent users and long-term partnerships Links and Resources: Lee Aho on LinkedIn Perform[cb] website Business Of Apps - connecting the app industry Quotes from Lee Aho “We're only getting paid for net new users, so all of our optimization centers around the outcomes that brands tell us are their leading indicators of quality.” “When you're looking at hundreds of programs, you're not just seeing what happened — you're starting to see what's about to happen.” “Brands want user acquisition that scales in a predictable way, and that's where performance-based models can really help.” Host Business Of Apps - connecting the app industry since 2012

Today's minisode features Chris Degnan, former CRO of Snowflake. In this clip, Chris explains what it really takes to grow with a company as it scales, and why earning your role does not stop once the title changes. He shares how treating every quarter like a 90-day contract, staying open to feedback, and knowing when to shift from grinding in the business to building leaders helped him navigate board pressure and scale through hypergrowth.If you're a sales leader navigating rapid growth, or questioning how to evolve without losing your edge, this is a perspective worth hearing.Chris Degnan is the former Chief Revenue Officer of Snowflake, where he helped build the company from zero to more than $1B in consumption revenue. He is known for his expertise in scaling go-to-market organizations through early-stage ambiguity, enterprise expansion, and consumption-based selling models.Connect with Chris:LinkedInFrom Zero to Billions: How Snowflake Scaled its Go-to-Market Organization by Denise Persson & Chris DegnanResources mentioned:Multiple Myeloma Research Foundation Hosted by five-time CRO John McMahon and Force Management Co-Founder John Kaplan, the Revenue Builders podcast goes behind the scenes with the sales leaders who have been there, done that, and seen the results. This show is brought to you by Force Management. We help companies improve sales performance, executing their growth strategy at the point of sale. Connect with Us: LinkedInYouTubeForce Management

Send us a textOn the latest episode of the Stories to Create podcast, Cornell Bunting sits down with Jacquelyn Mosier—a builder, problem-solver, and someone who's learned to trust her gut, especially when it keeps tapping her on the shoulder about the same issue.Jacquelyn talks about how ForgeOps didn't start as a company—it started as a feeling. Over and over, she watched smart, capable teams struggle. Not because they weren't good at what they did, but because their systems weren't talking to each other. Information got stuck. Hand-offs fell apart. And things quietly went wrong long before anyone noticed the job was off track.She could've ignored that feeling. A lot of people do. But she didn't. She leaned into it—and trusted the right people to help her build something better.That leap led to ForgeOps, where she's now Co-Founder and Chief Revenue Officer. ForgeOps is creating a job coordination operating system that lives where construction meets operations. Jacquelyn's role covers revenue, partnerships, positioning, and investor relationships—but for her, it's about more than numbers. It's about protecting the vision and making sure what they build actually works in the real world.She also shares about Jack-IT Consulting, another company she founded to help businesses cut through the tech noise, choose the right tools, and actually use them. No shelfware. No overcomplicated systems. Just tech that does what it's supposed to do.What really drives her?Seeing patterns others missBuilding with intentionChoosing people over egoTurning intuition into real, working systemsJacquelyn believes the best companies are built when leaders really listen—to the data, to the people in the field, and to themselves.In this episode, she also opens up about growing up in a small town called Shelbyville, Illinois, navigating challenges within her family, and eventually moving to Florida to escape the cold and start fresh.If you're building something meaningful, figuring things out as you grow, or wrestling with problems that don't have easy answers—this conversation is for you. Support the showThank you for tuning in with EHAS CLUB - Stories to Create Podcast

Luigi Mallardo joined Woffu as an early angel investor and later became CRO, helping founder Miguel Fresneda shape a practical SaaS growth path. Based in Barcelona, Spain, Woffu has built a modern cloud-based time and attendance platform for SMEs and mid-market companies, replacing legacy tools and spreadsheets with a focused, mobile-first workforce solution. Starting from just €2K MRR, Luigi led growth first through inbound, then outbound, and partner channels, increasing average revenue per account five to seven times. By 2025, the company reached nearly €500K in monthly recurring revenue, or about €6M ARR, with more than 50 employees and profitable, efficient growth across Spain. Woffu sold to Visma in 2022 following a multi-year, proactive exit strategy, with a total reported value of €20–30M including the 3-year earnout. Luigi shares how early focus, diversified revenue, and optionality shaped every decision. His biggest lesson: clarity about your endgame determines your strategy early on, including your growth model and many other important decisions. Key Takeaways Strategic Focus - Choosing one clear use case and market unlocked faster growth than chasing horizontal HR suite ambitions across Europe. Optionality First - Designing for multiple future paths gave founders leverage rather than forcing a sale based solely on valuation. Revenue - Layers Inbound, outbound, and partners created resilience while steadily raising average contract value and predictability. Exit Readiness - Warming buyers years early turned selling into a strategic process rather than a rushed financial event. Customer Success - Investing deeply in retention created low churn and made Woffu more attractive to long-term acquirers. Builder Mindset - Great CROs zoom in and out, connecting go-to-market execution with strategy, culture, and long-term outcomes. Quote from Luigi Mallardo, Chief Revenue Officer at Woffu "We chose our focus of ICP and focus of use case, to reduce the space of market optionality to get more business optionality. You see what I mean?  "The advice I give most often is to focus, which doesn't mean to close off the option of having more verticals forever, but you need 75% or 80 % of your pipeline on where you are already monetizing and building traction. And then you leave that 20 % of pipeline to do experimentations in a new vertical. "It's one of the historical challenges, especially with young founders: the feeling of losing opportunities if they decide and don't do everything. But you are losing opportunities if you go too wide and you don't focus. Just be patient, postpone, and focus on what works." Links Luigi Mallardo on LinkedIn Woffu on LinkedIn Woffu website Podcast Sponsor – Lighter Capital This podcast is sponsored by Lighter Capital. In the last 15 years, Lighter Capital has helped over 600 software and SaaS founders secure simple, non-dilutive financing to grow a little faster—without giving up any precious equity or board seats to investors.  Simple debt funding from Lighter Capital can range from $50K to $10 million, with straightforward terms, no personal guarantees or covenants, and up to a 4-year payback period. Go to LighterCapital.com to apply and get a quick pre-qualification. Then talk with their experienced team to create a practical funding plan to achieve your goals.  The Practical Founders Podcast Tune into the Practical Founders Podcast for weekly in-depth interviews with founders who have built valuable software companies without big funding. Subscribe to the Practical Founders Podcast using your favorite podcast app or view on our YouTube channel. Get the weekly Practical Founders newsletter and podcast updates at practicalfounders.com. Practical Founders CEO Peer Groups Be part of a committed and confidential group of practical founders creating valuable software companies without big VC funding.  A Practical Founders Peer Group is a committed and confidential group of founders/CEOs who want to help you succeed on your terms. Each Practical Founders Peer Group is personally curated and moderated by Greg Head.

Building a company from the ground up is rarely clean, fast, or glamorous. It requires leaders who are willing to earn their role repeatedly, adapt faster than the business evolves, and stay grounded in customer reality even as pressure to scale intensifies. In this replay of one of our favorite Revenue Builders Podcast conversations, Chris Degnan shares what it actually took to help build Snowflake from pre-product uncertainty into a billion-dollar revenue engine. Drawing on his experience joining the company two years before general availability, Chris breaks down the stages of growth, the discipline required to identify real product-market fit, and the leadership mindset needed to scale teams, go-to-market motion, and accountability without losing velocity or culture.Chris Degnan is the former Chief Revenue Officer of Snowflake, where he helped build the company from zero to more than $1B in consumption revenue. He is known for his expertise in scaling go-to-market organizations through early-stage ambiguity, enterprise expansion, and consumption-based selling models.Connect with Chris:LinkedInFrom Zero to Billions: How Snowflake Scaled its Go-to-Market Organization by Denise Persson & Chris DegnanResources mentioned:Multiple Myeloma Research FoundationIf you're responsible for scaling a go-to-market organization, drive predictability at scale with Force Management's Predictable Revenue Framework. Get the free guide: https://hubs.li/Q03-T6NH0Key takeaways from this episode:05:10 – Why joining an early-stage company means earning your role every quarter, not relying on past success or title10:25 – How defining a narrow and honest ideal customer profile creates momentum, while chasing outliers quietly destroys focus and capital16:45 – Why velocity and enterprise selling must coexist, and how overcommitting to one creates instability as companies scale20:05 – How coachability and adaptability determine whether leaders grow with the company or get replaced as scale increases21:55 – Why consumption-based selling demands accountability beyond the deal, and how reps must own customer success to earn full value26:30 – Why resisting the urge to replace leaders too early preserves institutional knowledge and strengthens culture during scale Hosted by five-time CRO John McMahon and Force Management Co-Founder John Kaplan, the Revenue Builders podcast goes behind the scenes with the sales leaders who have been there, done that, and seen the results. This show is brought to you by Force Management. We help companies improve sales performance, executing their growth strategy at the point of sale. Connect with Us: LinkedInYouTubeForce Management

Negotiation and sales are often treated as tactical skills. Something leaders do at the end of the process, armed with tricks, pressure, and leverage. In this conversation, Todd Caponi makes the case that this mindset is outdated—and increasingly damaging for leaders operating in a world of transparency, information abundance, and long-term accountability.Todd draws on his experience as a former Chief Revenue Officer, his deep study of the history of sales and negotiation, and his latest book, Four Levers Negotiating: The Simple, Counterintuitive Way to Higher Deal Values and Lasting Trust, to challenge conventional wisdom about how deals actually get done. His core argument is simple but provocative: people don't make decisions because they're convinced. They decide when they can predict outcomes. And most leadership behaviors unintentionally undermine that predictability.The conversation explores why traditional negotiation tactics—holding cards close, creating artificial urgency, treating the deal as the finish line—erode trust precisely when it matters most. Todd explains how many of these practices emerged from a very different economic era and why they fail in today's interconnected, reputation-driven environment.At the center of the discussion is Todd's Four Levers framework, which reframes negotiation as a leadership system rather than a personality trait. Instead of games and pressure, the framework focuses on transparency, trade-offs, and shared understanding—creating better decisions for both sides and reducing internal friction across leadership teams.This episode is not about becoming a better negotiator in the traditional sense. It's about how leaders create trust, predictability, and long-term value—whether they are working with customers, boards, partners, or their own leadership teams.Actionable TakeawaysYou'll learn why leaders don't win decisions by persuading harder—but by helping others predict outcomes more clearly.Hear how treating the deal as an “early milestone,” rather than the finish line, changes how leaders approach trust and accountability.Discover why many pricing and negotiation conflicts inside organizations have less to do with money and more to do with unclear decision logic.Learn how Todd's Four Levers framework creates flexibility without sacrificing consistency or trust.Hear why fake urgency and short-term pressure often backfire, even when they appear to work in the moment.Explore how transparency speeds up the right decisions while quickly ending the wrong ones.Understand why predictability is an undervalued leadership asset—and how it affects forecasting, resourcing, and alignment.Learn how sharing constraints, rather than hiding them, can turn resistance into partnership.Connect with Todd CaponiTodd Caponi WebsiteTodd Caponi LinkedInFour Levers Negotiating: The Simple, Counterintuitive Way to Higher Deal Values and Lasting Trust Connect with Mahan Tavakoli: Mahan Tavakoli Website Mahan Tavakoli on LinkedIn Partnering Leadership Website

I literally replaced myself with AI, and by that, I mean AI took over my actual job. I've been a professional online direct response marketing copywriter and consultant for the past 26 years, and I handed over all of my marketing to AI. In this video, I show you exactly how I used my new "Chief Revenue Officer" (an AI agent inside oJoy.ai) to take over my entire marketing department. I gave it my 26 years of experience, and then I stepped out of the way. Warning: This is NOT for beginners looking for a "magic button." This strategy only works if you have a real business with actual customers. Chapters: 00:00 - The Replacement: How I fired myself  01:45 - The Audit: What a Marketing Team actually does 05:15 - The "Chief Revenue Officer" Agent 08:45 - The Input: Giving AI my 26 years of data 14:00 - The Campaign: Filtering out the "Lazy People" 17:21 - The Results: 62 Trials from a "failed" experiment 23:00 - The Upsell: How AI found "Free Money" in my funnel

Tom Forsberg is the Chief Revenue Officer at Big Think Capital, where he leads revenue growth across the firm, including its syndication investment platform. As a founding team member, he has been instrumental in shaping the company's success by aligning all revenue-generating departments. Prior to Big Think Capital, Tom was a Sales Manager at a national telecommunications company, consistently earning President's Club recognition. A Bryant University graduate with a Bachelor's degree in Finance, Tom was a Division I lacrosse captain and All-American athlete. He is known for his client-centric approach, commitment to earning trust, and focus on long-term relationships. Outside of work, Tom enjoys wakeboarding, snowboarding, and spending time with family. During the show we discuss: The range of business funding solutions Big Think Capital offers and who they're best suited for How the end-to-end application and approval process works, from intake to funding Typical funding timelines and how quickly businesses can access capital The criteria used to evaluate businesses, including options for less-than-perfect credit How Big Think Capital maintains transparency around rates, fees, and repayment terms How dedicated funding specialists help business owners choose the right product Ongoing support, repeat funding, and preparation for future rounds of capital Resources:https://bigthinkcapital.com/  

Mary O'Carroll kicks off a new era of Pearls On, Gloves Off - independent, sponsor-curious, and still laser-focused on what's actually changing in legal. Her first guest in this new chapter is the person many listeners will recognize instantly: Alex Su. Former litigator, ex-legal tech sales leader, early "legal influencer," and now Chief Revenue Officer at Latitude. This episode is a blunt conversation about the gap between buying innovation and actually using it. Mary and Alex dig into why legal excellence by itself doesn't deliver business value, why so much AI adoption is still "innovation theater," and why integration (not hype) is the make or break factor for legal tech, legal services, and legal careers. In this episode The core thesis: Legal excellence alone doesn't cut it. If a lawyer, ALSP, or AI tool isn't embedded in the workflows, it won't stick. AI reality check: 2025 was the year of "buying"; 2026 will be about renewals, retention, and ROI. CLM is back: "Agents will replace workflows" didn't land (yet). Real SaaS infrastructure still matters, and AI works best layered into it. Disaggregation/right-sourcing is accelerating: Big Law moves upmarket, expanding room for ALSPs, flexible talent, and tech-enabled delivery. The Innovator's Dilemma for firms: Dropping "lower-value" work can erode stickiness, and invite new providers to move up the chain. Training is the looming issue: As work shifts and automates, the profession has to rethink where reps and apprenticeship come from. For those thinking seriously about legal transformation, technology, and where the industry is headed, this conversation lays out what actually matters next. Follow Mary on LinkedIn Rate and review on Apple Podcasts  

Kelley Hippler is a seasoned Chief Revenue Officer with more than 20 years of global commercial leadership experience. She specializes in driving sustainable revenue growth and transforming sales organizations through strategic planning, disciplined execution, and people-first leadership. Kelley is known as a data-driven and accountability-centered leader who builds scalable teams aligned around a shared vision and clear outcomes.She spent 23 years at Forrester Research and, during her five years as Chief Sales Officer, helped grow company revenue by 51% through organic and inorganic strategies, reaching a company high of $538M in revenue and a $1.13B market cap. Kelley is deeply passionate about developing talent, building cultures of ownership, and driving measurable business impact. Her leadership mantra is: People. Plan. Align. Execute. Win.SHOW SUMMARYIn this episode of the Selling from the Heart Podcast, Larry Levine and Darrell Amy are joined by Kelley Hippler to explore how authenticity, alignment, and disciplined execution drive modern sales success. Kelley shares insights from her extensive executive leadership experience, including how strong sales and marketing alignment, intentional planning, and people-first leadership create sustainable growth.The conversation highlights the evolving buyer journey, the importance of meaningful customer interactions, and how AI and technology are reshaping sales workflows. Kelley offers practical guidance for sales leaders and professionals on maximizing effectiveness, improving qualification discipline, protecting time, and building trust-centered sales cultures that consistently perform.KEY TAKEAWAYSAuthentic, agenda-free selling builds stronger long-term trust with buyers.Revenue growth starts with people—empowered, aligned sellers drive results.Sales and marketing alignment must be demonstrated through shared action, not just words.Time is a seller's most limited asset and must be protected intentionally.Today's buyers are largely through their journey before engaging sellers—value must show up fast.Strong qualification and disqualification discipline improves win rates and efficiency.AI and technology should support effectiveness, not replace authentic human connection.Culture carriers often outperform quota chasers over the long term.HIGHLIGHT QUOTESSelling from the heart really comes down to leading with authenticity and not an agenda. It's about showing up as a human being first.The best sellers I've come across in my career weren't just quota crushers, but they were actually culture carriers.Your people at the end of the day are the ones who drive your results. I may be a chief revenue officer, but I'm not the one driving revenue.Taking the call is the worst thing you can do. You are wasting that person's time. The best thing you can do is let a seller know if it's not the right time.

On this episode of WHAT THE TRUCK?!?, host Malcolm Harris delivers a packed show covering the biggest stories shaping trucking and logistics right now. From major winter weather threats hitting the East Coast to regulatory crackdowns, air cargo shifts, fraud concerns, and carrier shutdowns, Malcolm breaks down the headlines that matter most to the freight economy. The episode also features a triple-threat lineup of industry leaders: Dan Brink, Chief Revenue Officer at Fleet Owl, dives into AI-driven dispatch, TMS innovation, and how technology is helping small and mid-sized carriers scale efficiently. Jason Douglass, VP of Community & Engagement at PCS, brings an unfiltered, driver-first perspective on the “driver shortage,” pay transparency, community building, and the future of trucking in 2026. Charles Masters, Co-Founder & CEO of Supply Veins, shares his journey from military service to startup founder and explains how fixing communication—not just sourcing—is transforming fleet procurement. ⁠Watch on YouTube⁠ ⁠Subscribe to the WTT newsletter⁠ ⁠Apple Podcasts⁠ ⁠Spotify⁠ ⁠More FreightWaves Podcasts⁠ #WHATTHETRUCK #FreightNews #supplychain Learn more about your ad choices. Visit megaphone.fm/adchoices

Retail Media Networks are generating billions of dollars, but not all brands benefiting from them equally. Agility requires more than just shifting budgets to the newest channel; it demands a fundamental rethinking of how internal teams collaborate and how technology is applied to the unique environment of retail. Today, we're going to talk about the nuanced reality of Retail Media Networks. They represent one of the biggest shifts in marketing, but many brands are finding that the playbook from traditional digital advertising doesn't quite translate. We'll explore why simply plugging in programmatic tools isn't the silver bullet it's promised to be, how to navigate the internal budget battles between trade and media teams, and what it really takes for AI to deliver on its potential in a retail context. To help me discuss this topic, I'd like to welcome, Dave Simon, President of In-Store Marketplace at ISM. About Dave Simon David Simon, EVP of Advertising for Mood Media and President of Vibenomics and In-Store Marketplace (ISM), is a seasoned ad tech executive with extensive experience driving programmatic advertising growth across mobile app, CTV and web platforms. As former Chief Revenue Officer at Fyber, he led the mobile app ad monetization platform from $100 million to $500 million in revenue before its acquisition by Digital Turbine. His career spans leadership positions at Moloco, Jounce Media, Verizon Media, Vidible (acquired by AOL), Turn, Right Media and Yahoo. Simon specializes in programmatic strategy, marketplace development and bridging supply-demand gaps in retail media advertising. Dave Simon on LinkedIn: https://www.linkedin.com/in/davidjsimon/ Resources ISM: https://instoremarketplace.com/ The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow Catch the future of e-commerce at eTail Palm Springs, Feb 23-26 in Palm Springs, CA. Go here for more details: https://etailwest.wbresearch.com/Drive your customers to new horizons at the premier retail event of the year for Retail and Brand marketers. Learn more at CRMC 2026, June 1-3. https://www.thecrmc.com/ Enjoyed the show? Tell us more at and give us a rating so others can find the show at: https://ratethispodcast.com/agileConnect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstromDon't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.showCheck out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company