Podcasts about Harvard Business School

Turn Artistic Vision into Real-World Experiences People Can't Stop Talking About with Liz Yilmaz and Mara Driscoll How do you create collaborative art that sparks emotion, builds community, and keeps audiences talking long after the performance ends? In this episode of Your Creative Mind, Izolda talks with Mara Driscoll and Elizabeth Yilmaz. They are the visionary producers behind Art Bath, an immersive, interdisciplinary performance salon showcased by Lincoln Center, 92NY, and many other institutions. You'll learn practical strategies for building trust in the creative process, developing meaningful artistic collaborations, and creating immersive art experiences that foster human connection. Their work proves that when artists support artists, everyone rises, which is an essential reminder for creatives, entrepreneurs, and leaders who want to communicate with confidence and purpose. If you're seeking long-lasting creative inspiration and actionable ideas to elevate your next project, this conversation will give you tools to grow, connect, and create with courage. www.artbathnyc.com https://www.instagram.com/artbathnyc/ Mara Driscoll Mara Driscoll is a creative producer, curator, arts administrator, and artist. As Co-Founder and Producer of Art Bath with Elizabeth Yilmaz, she has collaborated with and presented more than 300 artists across disciplines, including leading figures in music, dance, opera, theater, and visual art. Through Art Bath, she has co-curated programs presented by Lincoln Center, 92NY, the Prototype Festival, Fotografiska, the Cathedral of St. John the Divine, and more. Mara also serves as Program and Advancement Manager for the International Society for the Performing Arts (ISPA), a global network of 500 performing arts leaders across 60 countries. In this role, she oversees several of ISPA's key initiatives, including the Pitch New Works and Fellowship programs. Before turning her focus to producing, Mara spent years as a professional dancer and choreographer. She is a longtime member of the Metropolitan Opera Ballet, and her choreography has been presented by New York Theatre Workshop, The Phillips Collection, and New Chamber Ballet. She holds a degree from New York University's Gallatin School of Individualized Study, where she focused on intersections between art, religion, and society.   Liz Yilmaz Elizabeth Yilmaz is a professional dancer, educator, and producer based in New York City. Elizabeth is a former member of Ballet Hispánico and a longtime dancer with the Metropolitan Opera Ballet. She holds a B.A. in Dance from Marymount Manhattan College and completed Harvard Business School's Crossover Into Business program in 2024. As a dedicated dance educator, Elizabeth is on faculty at both The 92nd Street Y (92NY) and the Joffrey Ballet Trainee Program. She is also the co-founder and producer of Art Bath NYC, an immersive, multidisciplinary salon series launched in 2022 with fellow dancer Mara Driscoll. Art Bath brings together musicians, dancers, poets, opera singers, and visual artists to create innovative performance experiences. Notable Art Bath collaborators include the Cathedral of St. John the Divine, the Prototype Festival, 92NY, Fotografiska New York, and now Lincoln Center's Festival of Firsts.   Connect with Izolda Website: https://IzoldaT.com Book Your Discovery Call: https://calendly.com/izoldat/discovery-call New Play Exchange: https://newplayexchange.org/users/90481/izolda-trakhtenberg This episode is brought to you by Brain.fm. I love and use brain.fm! It combines music and neuroscience to help me focus, meditate, and even sleep! Because you listen to this show, you can get a free trial and 20% off with this exclusive coupon code: innovativemindset. (affiliate link) URL: https://brain.fm/innovativemindset It's also brought to you by my podcast host, Podbean! I love how simple Podbean is to use. If you've been thinking of starting your own podcast, Podbean is the way to go!** Listen on These Channels Apple Podcasts | Spotify | Stitcher | Podbean | MyTuner | iHeart Radio | TuneIn | Deezer | Overcast | PodChaser | Listen Notes | Player FM | Podcast Addict | Podcast Republic | **Affiliate Link

In this episode, Blake Hall, CEO of ID.me, discusses the massive escalation in online fraud driven by generative AI, noting that attacks have evolved from "Nigerian prince" scams to sophisticated, scalable social engineering campaigns that threaten even the most digital-savvy users. He explains that traditional knowledge-based verification methods are now obsolete due to data breaches, shifting the security battleground to biometric and possession-based verification. Hall details how his company uses advanced techniques—like analyzing light refraction on skin versus screens—to detect deepfakes, while emphasizing a "best of breed" approach that relies on government-tested vendors. Beyond the threats, Hall outlines a positive vision for a digital wallet that functions as a user-controlled "digital twin," allowing individuals to share only necessary data (tokenized identity) rather than overexposing personal information. He argues that government agencies must play a stronger role in validating core identity attributes to stop synthetic fraud and suggests that future AI "agents" will rely on cryptographically signed credentials to act on our behalf securely. Ultimately, he advocates for a model where companies "sell trust, not data," empowering users to control their own digital identity across finance, healthcare, and government services. Blake Hall is the Co-Founder and CEO of ID.me, a digital identity network with over 150 million members that simplifies how individuals prove and share their identity online. A former U.S. Army Ranger, Hall led a reconnaissance platoon in Iraq and was awarded two Bronze Stars, including one for valor, before earning his MBA from Harvard Business School. He has been recognized as CEO of the Year by One World Identity and an Entrepreneur of the Year by Ernst & Young for his work in pioneering secure, user-centric digital identity solutions. Transcript He Once Hunted Terrorists in Iraq. Now He Runs a $2 Billion Identity Verification Company (Inc., November 11, 2025) "No Identity Left Behind": How Identity Verification Can Improve Digital Equity (ID.me) 

Send us a textFrank Wu is the Co-founder of Aibrary and a Harvard Kennedy School MPP graduate. He led 20+ edtech and AI investments at TAL, helped build Think Academy in the U.S., and previously taught 3M+ students.Susan Wang is the Chief Growth Officer at Aibrary and a Yale and Harvard Business School alum. She led creator and product operations at TikTok and worked in strategy at TAL, with deep experience scaling edtech products.

On this Live Greatly podcast episode, Kristel Bauer sits down with "Courage Catalyst" Dr. Margie Warrell, six-time bestselling author of The Courage Gap.  Kristel and Margie discuss how to navigate being an insecure overachiever and how to build courage. Tune in now!  Key Takeaways From This Episode: A look into being an insecure overachiever and how to overcome it Tips to build courage within ourselves A look into Dr. Warrell's book, The Courage Gap ABOUT DR. MARGIE WARRELL Dr. Margie Warrell is a six-time bestselling author, leadership advisor, keynote speaker, and "courage catalyst" bringing deep insight into human and organizational behavior to foster braver leadership and better outcomes.  Dr. Warrell has gained profound insights on managing fear, navigating risk, and embracing change since her childhood in rural Australia. Thirty years of living and working around the world—from Papua, New Guinea to Singapore—have provided her with a globally grounded perspective on navigating risk and overcoming the barriers that stifle potential in individuals and organizations. Drawing on her doctoral research and experience in coaching and Fortune 500 consulting, Dr. Warrell is a trusted advisor across private and public sectors, helping to embolden braver leadership and cultivate forward-thinking "cultures of courage" that counter change resistance, foster learning, and accelerate growth. Organizations such as NASA, Dell, Morgan Stanley, SAP, Novartis, the UN Foundation, HP, Google, and Johnson & Johnson have sought her expertise.  Author of the new book, The Courage Gap, Dr. Warrell is renowned for her ability to bridge the "head and heart" as a writer and speaker. She has also co-authored two other books with Stephen Covey, Ken Blanchard, and Jack Canfield. Her interviews with leaders and luminaries—including Bill Marriott, Richard Branson, and Amy Edmondson of Harvard Business School—inform her thought leadership, which she shares through her global top 1.5% podcast, Live Brave, Forbes column, and leading media outlets such as CNN, Bloomberg, and the WSJ. Dr. Warrell's commitment to "braver leadership for a better world" extends to advising US Congressional Chiefs, McCain Global Fellows, and emerging female leaders in burgeoning democracies. A passionate advocate for women in leadership, she has served on numerous government roundtables, co-led Korn Ferry's Power of All initiative to advance more women to C-suite and board tables, and been Senior Partner in their CEO & Leadership Institute. Connect with Dr. Warrell Order Dr. Warrell's book: https://a.co/d/81cuf2F  Website: https://margiewarrell.com/  Linkedin: https://www.linkedin.com/in/margiewarrell/  Instagram: https://www.instagram.com/margiewarrell/  About the Host of the Live Greatly podcast, Kristel Bauer: Kristel Bauer is a corporate wellness and performance expert, keynote speaker and TEDx speaker supporting organizations and individuals on their journeys for more happiness and success. She is the author of Work-Life Tango: Finding Happiness, Harmony, and Peak Performance Wherever You Work (John Murray Business November 19, 2024). With Kristel's healthcare background, she provides data driven actionable strategies to leverage happiness and high-power habits to drive growth mindsets, peak performance, profitability, well-being and a culture of excellence. Kristel's keynotes provide insights to "Live Greatly" while promoting leadership development and team building.   Kristel is the creator and host of her global top self-improvement podcast, Live Greatly. She is a contributing writer for Entrepreneur, and she is an influencer in the business and wellness space having been recognized as a Top 10 Social Media Influencer of 2021 in Forbes. As an Integrative Medicine Fellow & Physician Assistant having practiced clinically in Integrative Psychiatry, Kristel has a unique perspective into attaining a mindset for more happiness and success. Kristel has presented to groups from the American Gas Association, Bank of America, bp, Commercial Metals Company, General Mills, Northwestern University, Santander Bank and many more. Kristel has been featured in Forbes, Forest & Bluff Magazine, Authority Magazine & Podcast Magazine and she has appeared on ABC 7 Chicago, WGN Daytime Chicago, Fox 4's WDAF-TV's Great Day KC, and Ticker News. Kristel lives in the Fort Lauderdale, Florida area and she can be booked for speaking engagements worldwide. To Book Kristel as a speaker for your next event, click here. Website: www.livegreatly.co  Follow Kristel Bauer on: Instagram: @livegreatly_co  LinkedIn: Kristel Bauer Twitter: @livegreatly_co Facebook: @livegreatly.co Youtube: Live Greatly, Kristel Bauer To Watch Kristel Bauer's TEDx talk of Redefining Work/Life Balance in a COVID-19 World click here. Click HERE to check out Kristel's corporate wellness and leadership blog Click HERE to check out Kristel's Travel and Wellness Blog Disclaimer: The contents of this podcast are intended for informational and educational purposes only. Always seek the guidance of your physician for any recommendations specific to you or for any questions regarding your specific health, your sleep patterns changes to diet and exercise, or any medical conditions.  Always consult your physician before starting any supplements or new lifestyle programs. All information, views and statements shared on the Live Greatly podcast are purely the opinions of the authors, and are not medical advice or treatment recommendations.  They have not been evaluated by the food and drug administration.  Opinions of guests are their own and Kristel Bauer & this podcast does not endorse or accept responsibility for statements made by guests.  Neither Kristel Bauer nor this podcast takes responsibility for possible health consequences of a person or persons following the information in this educational content.  Always consult your physician for recommendations specific to you.

Rick Williams is a seasoned keynote speaker, board member, author, management consultant, company founder, and podcast host recognized for his ability to teach leaders how to make difficult decisions that shape the future. Drawing on his extensive experience serving on boards of technology companies and leading organizations, Rick combines real-world lessons in leadership, decision-making, and board governance with a passion for mentorship and growth. He is known for making complex business topics relatable, whether addressing Harvard Business School alumni, writing for CEO World Magazine, or sharing lessons from the sailboat races he loves. In this episode of Marketer of the Day, Rick Williams returns to host Robert Plank in a conversation that dives deep into high-stakes leadership, the critical role of board members, and the lasting impact of teaching by example. Rick discusses promoting his book “Create the Future,” launching his new podcast, and distilling lessons from headline-making events such as the Tesla board's decision on Elon Musk's compensation. Through stories of business, sailboat racing, and personal experiences, Rick shares actionable strategies for building effective boards, making tough calls, and fostering a mindset that empowers teams and organizations to thrive. Quotes: “Your job as a leader is to make decisions, and those decisions create the future.” “A board should be a value accelerator, not just a group of your friends.” “The most important job of a board is to hire the right CEO at the right time for the company.” Resources: Connect with Rick Williams on LinkedIn. Rick Williams: Helping Leaders Succeed Create the Future: Powerful Decision‑Making Tools for Your Company and Yourself

In How to Be Bold: The Surprising Science of Everyday Courage, Ranjay Gulati argues that being bold is something you can learn—not a trait you have to be born with.Gulati, a professor at Harvard Business School, is a leading organizational sociologist and management scholar. In his new book, he explores the science and psychology of courage—showing that bravery is not the absence of fear, but the mastery of it.In his conversation with Adam Job, senior director at the BCG Henderson Institute, he discusses the difference between uncertainty and risk, strategies for building courage at the individual and corporate level, and why we shouldn't be worried about boldness leading to excessive risk-taking.Key topics discussed:00:58 | The definition of courage05:11 | Boldness and excessive risk-taking06:34 | Strategies for building courage as an individual14:51 | The power of sense-making18:16 | Risk management systems21:13 | How to build a culture of courage31:40 | One thing executives should do differentlyAdditional inspirations from Ranjay Gulati:Deep Purpose: The Heart and Soul of High-Performance Companies (Harper Business, 2022)

The Author Events Series presents Russell Shorto and Molly Beer  | Angelica & Taking Manhattan In Conversation with Michelle Craig McDonald In this enthralling and revealing woman's-eye view of a revolutionary era, Molly Beer breathes vibrant new life into a period usually dominated by masculine themes and often dulled by familiarity. In telling Angelica's story, she illuminates how American women have always plied influence and networks for political ends, including the making of a new nation. Taking Manhattan tells the riveting story of the birth of New York City as a center of capitalism and pluralism, a foundation from which America would rise. It also shows how the paradox of New York's origins--boundless opportunity coupled with subjugation and displacement--reflects America's promise and failure to this day. Russell Shorto, whose work has been described as "astonishing" (New York Times) and "literary alchemy" (Chicago Tribune), has once again mined archival sources to offer a vibrant tale and a fresh and trenchant argument about American beginnings. Raised in Angelica Schuyler Church's namesake town of Angelica, New York, Molly Beer is an award-winning author of essays, longform journalism, and oral history. She teaches nonfiction writing at the University of Michigan in Ann Arbor. Russell Shorto, author of the bestsellers Smalltime, Revolution Song, Amsterdam, and The Island at the Center of the World, is the director of the New Amsterdam Project at the New York Historical. He lives in Maryland. Michelle Craig McDonald is the Director of the Library & Museum at the American Philosophical Society, and has worked for nearly three decades as an educator and administrator. She earned her Ph.D. in History from the University of Michigan where she focused on business relationships and consumer behavior between North America and the Caribbean during the 18th and 19th centuries. She also holds an M.A. in Liberal Arts from St. John's College, Annapolis, an M.A. in Museum Studies from George Washington University, and a B.A. in History from the University of California, Los Angeles, and was the Harvard-Newcomen Postdoctoral Fellow in Business History at the Harvard Business School. McDonald is the author of Coffee Nation: How One Commodity Transformed the Early United States (UPenn Press, 2025), and co-author of Public Drinking in the Early Modern World: Voices from the Tavern (Pickering & Chatto/Routledge Press, 2011), and her research has been supported by the Fulbright Foundation, the National Endowment for the Humanities, the McNeil Center for Early American Studies, the Library Company of Philadelphia, and the Winterthur Library and Museum. Because you love Author Events, please make a donation when you register for this event to ensure that this series continues to inspire Philadelphians. Books will be available for purchase at the library on event night! After the program, attendees will be invited to continue the countdown to the 250th anniversary of the American Declaration of Independence in 2026 and meet Philadelphia's Revolutionary City Project partners, including colleagues from the American Philosophical Society and the Museum of the American Revolution. All tickets are non-refundable. (recorded 9/4/2025)

In this episode, Laura and Kevin chat with Walter Haydock, whose path from Marine intelligence to Capitol Hill to AI governance gives him a rare view of what “security” actually means in the age of AI and generative models. Walter talks about why he thinks governance is becoming the next real defense layer, and how to sort actual AI risks from the odd glitches everyone loves to talk about. He breaks down common myths he hears from non-tech folks, what recent cloud outages say about the shortcuts companies take, and whether the latest hospital ransomware attacks signal a true AI-driven threat wave or just better marketing from bad actors. We also get into the personal side: what feels high-stakes after years in national security, and which unexpected habits from that world turned out to be useful in tech. Walter closes by looking ahead at what might trigger the first serious AI crackdown in the U.S. and whether a federal AI law is finally on the horizon. It's a grounded, candid look at where the field is headed from someone who's seen the stakes up close.Walter Haydock is the Founder and CEO of StackAware, where he helps AI-driven companies handle cybersecurity, privacy, and compliance risk. He's one of the leading voices on ISO 42001 and has guided organizations through the audit process as AI governance becomes a core part of security. Before building StackAware, Walter worked in national security as a staff member on the House Homeland Security Committee, an analyst at the National Counterterrorism Center, and a Marine Corps intelligence officer. He's a graduate of the Naval Academy, Georgetown's School of Foreign Service, and Harvard Business School.

In this week's MBA Admissions podcast we began by discussing the current state of the MBA admissions season. Last week, admissions decisions rolled out for several top MBA programs including Yale SOM, CMU / Tepper, Chicago / Booth and Michigan / Ross. This upcoming week, MIT / Sloan, Harvard, Stanford, UPenn / Wharton, Northwestern / Kellogg, UVA / Darden, Georgetown / McDonough, Johns Hopkins / Carey, Berkeley / Haas, Dartmouth / Tuck, Duke / Fuqua, UCLA / Anderson, Notre Dame / Mendoza and Arizona / Carey are scheduled to release their Round 1 decisions. Graham highlighted a webinar event focused on MBA career paths, scheduled for Thursday. Signups are here: https://www.clearadmit.com/events The next livestream AMA is scheduled for Tuesday, December 16th; here's the link to Clear Admit's YouTube channel: https://bit.ly/cayoutubelive. Graham noted several admissions-related pieces of content recently published on Clear Admit. The first focuses on December admissions events being hosted by top MBA programs. The second looks at how best to manage the congested schedule of Round 2 MBA application deadlines that arrive in January. The third piece looks at some of the issues related to applying to b-school as a younger candidate. The final article dives into whether deferred MBA admissions is a good pathway for undergraduate students. Graham highlighted a Real Humans piece spotlighting students from Berkeley / Haas, and then we discussed the recently published Harvard Business School employment report for the Class of 2025. This led to a discussion on search funds. Finally, Graham profiled a soon-to-be published podcast that focuses on leadership, from a conversation with Texas / McCombs. For this week, for the candidate profile review portion of the show, Alex selected three ApplyWire entries: This week's first MBA admissions candidate has a 685 GMAT score. They applied to programs in the first round and subsequently have started a new experience in Africa. We discuss their options for this season versus next season. This week's second MBA applicant is a military candidate with a master's in computer science. They applied in Round 1 with an EA score of 160. They may decide to apply to Sloan in Round 2, depending on results. This week's final MBA candidate has a 333 GRE score and has had several startup experiences. They are targeting Harvard, Stanford and Wharton. This episode was recorded in Paris, France and Cornwall, England. It was produced and engineered by the fabulous Dennis Crowley in Philadelphia, USA. Thanks to all of you who've been joining us and please remember to rate and review this show wherever you listen!

On this episode, OpenAI's chief economist Ronnie Chatterji describes how artificial intelligence is reshaping both the economy and scientific innovation. Ronnie discusses the dual economic impacts of AI — the near-term boost from infrastructure investments like chips and data centers, and the longer-term productivity gains as AI tools integrate into enterprises and consumer life. Beyond consumer convenience, he notes, the key question for economists and corporate leaders alike is when — and how — AI will unlock sustained economic value inside organizations. Tune in for Ronnie's perspective on how AI can help researchers test ideas faster, combine insights across disciplines, and make better choices about which problems to pursue. Read the episode transcript here. Guest bio: Aaron (Ronnie) Chatterji is OpenAI's first chief economist. He is also the Mark Burgess & Lisa Benson-Burgess Distinguished Professor at Duke University. He served in the Biden administration to implement the CHIPS and Sciences Act and was acting deputy director of the National Economic Council. Before that, he was chief economist at the Department of Commerce and a senior economist at the White House Council of Economic Advisers. He also previously taught at Harvard Business School, worked at Goldman Sachs, and was a term member of the Council on Foreign Relations. Chatterji is on leave as a research associate at the National Bureau of Economic Research. He holds a Ph.D. from University of California, Berkeley and a B.A. in economics from Cornell University. Me, Myself, and AI is a podcast produced by MIT Sloan Management Review and hosted by Sam Ransbotham. It is engineered by David Lishansky and produced by Allison Ryder. We encourage you to rate and review our show. Your comments may be used in Me, Myself, and AI materials. ME, MYSELF, AND AI® is a federally registered trademark of Massachusetts Institute of Technology. All rights reserved.

About Seth Cohen:Seth Cohen is a seasoned business leader with a long record of driving growth across healthcare, technology, and finance. As president of Cedar, he leads strategy and execution for a fast-scaling health tech company, building on over a decade of leadership in the industry. He also serves on the boards of Firefly Health and previously served on the board of Castlight Health, reflecting his deep credibility in the healthcare ecosystem. Before joining Cedar, Seth co-founded OODA Health and served as its CEO, introducing innovative payment solutions to the market. His earlier career includes senior commercial roles at Castlight, where he helped large employers adopt modern health benefits, as well as consulting work at McKinsey, focused on healthcare reform and consumerism. Seth began his career in investment banking, private equity, and international development, providing him with a broad strategic and financial foundation. He holds an MBA from Harvard Business School, an MPA from Harvard Kennedy School, and a BA from Stanford University.Things You'll Learn:Patient out-of-pocket costs have been rising faster than the overall medical trend for two decades, pushing most Americans into high-deductible plans they cannot realistically afford.A relatively small percentage of uninsured patients, roughly 5–12% depending on the state, accounts for approximately 35% of the dollars owed to providers. The episode challenges providers to rethink the concept of “healing” by asking whether repairing someone's heart while ruining their credit can truly be considered care.Cedar Cover is positioned as a proactive digital coverage safety net that identifies patients in need and connects them to Medicaid, ACA plans, financial assistance, and pharmacy copay programs. Looking ahead, the guest expects affordability pressures to intensify and plans to expand into areas such as workers' compensation and Social Security benefits. The goal is to ensure that patients are not forced to choose between groceries and medical bills by making financial support an integral part of the core care experience.Resources:Connect with and follow Seth Cohen on LinkedIn.Follow Cedar on LinkedIn and discover their website.Learn more about Cedar Cover here.Email Seth directly here.

X: @RepFine @ileaderssummit @americasrt1776 @NatashaSrdoc @JoelAnandUSA @supertalk @JTitMVirginia Join America's Roundtable (https://americasrt.com/) radio co-hosts Natasha Srdoc and Joel Anand Samy with U.S. Congressman Randy Fine. Randy Fine was elected to represent Florida's 6th Congressional District in April of 2025 and serves on the House Foreign Affairs and the Education and Workforce Committee. A third-generation Floridian, Randy built a career as a successful entrepreneur, founding and running businesses in retail, technology, and hospitality. At 40, he retired from the private sector to focus on raising his two sons, Jacob and David, with his wife, Wendy. Randy's retirement didn't last long. In 2016, he was elected to the Florida House - before moving on to the Florida Senate and then Congress. As the only Jewish Republican in the Florida Legislature, Randy led the fight to make Florida the safest state in America for Jewish families and people of faith. Randy graduated magna cum laude from Harvard College with a degree in government and later earned his MBA from Harvard Business School. Topics: 1) Update on the U.S. economy, inflation, grocery prices and cost of gas. The inflation rate under President Biden's administration was 9.1% (year-over-year, as measured by the Consumer Price Index), which occurred in June 2022. This was the highest rate in approximately 40 years. Through President Trump's leadership on the economic front, the high inflation rate has dropped to 3%. The record high inflation under the Biden-Harris administration pushed up grocery prices to an all-time high. Congressman Fine addresses the concerns of the high cost of living with a clear explanation. Gas prices under the Biden administration surged to a high of $5.016 per gallon for regular unleaded, recorded on June 14, 2022. Today, gas prices have dropped to a national average of $2.93, with the average gas price in Mississippi dropping to around $2.57 per gallon of regular unleaded. Today, Democrats are running elections on "affordability" while facts clearly reveal that they created the economic crisis in the first place. It was the Biden administration's policies voted by Democratic Party members of Congress which have hurt American families and the US economy. The conversation focuses on how decent hard-working Americans will benefit from the tax cuts including no tax on tips, no tax on overtime and the removal of taxes on social security impacting retirees. 2) The rise of anti-Semitism in America with a focus on polling showing that anti-Israel sentiment is rising on the Republican side, especially among young voters. 3) President Trump's efforts to curtail the flow of drugs from Venezuela by targeting boats transporting cocaine to America. In the US, around 42 million people had used cocaine at some point in their lifetime as of 2024. An estimated 22,174 people died from a cocaine-involved overdose in 2024. 4) Bringing to the forefront how NATO member Croatia sold illicit Iranian oil stored in Croatian government facilities. The illegal scheme (operating between 2022 and 2024) where nearly one million barrels of sanctioned Iranian oil were allegedly stored in a Croatian facility before being sold as Malaysian oil to evade U.S. sanctions. Report: "A civil forfeiture complaint was filed early this year in the U.S. District Court for the District of Columbia alleging that $47 million in proceeds from the sale of nearly one million barrels of Iranian petroleum is forfeitable as property of, or affording a person a source of influence over, the Islamic Revolutionary Guard Corps (IRGC) or its Qods Force (IRGC-QF), designated Foreign Terrorist Organizations (FTOs). 5) The China threat. 6) Focusing on Congressman Randy Fine's effort in co-sponsoring the bill The Veterans' Assuring Critical Care Expansions to Support Service members (ACCESS) Act of 2025 with Chairman Mike Bost, House Veterans Affairs Committee, a Marine veteran. americasrt.com (https://americasrt.com/) https://ileaderssummit.org/ | https://jerusalemleaderssummit.com/ America's Roundtable on Apple Podcasts: https://podcasts.apple.com/us/podcast/americas-roundtable/id1518878472 X: @RepFine @ileaderssummit @americasrt1776 @NatashaSrdoc @JoelAnandUSA @supertalk @JTitMVirginia America's Roundtable is co-hosted by Natasha Srdoc and Joel Anand Samy, co-founders of International Leaders Summit and the Jerusalem Leaders Summit. America's Roundtable (https://americasrt.com/) radio program focuses on America's economy, healthcare reform, rule of law, security and trade, and its strategic partnership with rule of law nations around the world. The radio program features high-ranking US administration officials, cabinet members, members of Congress, state government officials, distinguished diplomats, business and media leaders and influential thinkers from around the world. Tune into America's Roundtable Radio program from Washington, DC via live streaming on Saturday mornings via 68 radio stations at 7:30 A.M. (ET) on Lanser Broadcasting Corporation covering the Michigan and the Midwest market, and at 7:30 A.M. (CT) on SuperTalk Mississippi — SuperTalk.FM reaching listeners in every county within the State of Mississippi, and neighboring states in the South including Alabama, Arkansas, Louisiana and Tennessee. Tune into WTON in Central Virginia on Sunday mornings at 9:30 A.M. (ET). Listen to America's Roundtable on digital platforms including Apple Podcasts, Spotify, Amazon, Google and other key online platforms. Listen live, Saturdays at 7:30 A.M. (CT) on SuperTalk | https://www.supertalk.fm

What if courage isn't about being fearless, but about taking action despite fear? In this episode of FOMO Sapiens, Patrick McGinnis speaks with Ranjay Gulati, Harvard Business School professor and author of How to Be Bold. Ranjay shares why our cultural myth of the “fearless hero” is misleading and explains how courage is a learnable skill that anyone can practice, whether as an individual, a team, or an organization. He explores the dangers of analysis paralysis in business, why acting boldly is often safer than standing still, and how leaders can use sense-making and storytelling to reframe adversity into opportunity. Drawing on vivid examples, from nuclear plant managers to Antarctic explorers, Ranjay shows how courage is collective, not solo, and why a strong support system is essential to bold decision-making. Packed with practical insights and inspiring stories, this conversation serves as a playbook for anyone seeking to replace fear with bold, decisive action. Learn more about your ad choices. Visit megaphone.fm/adchoices

Private credit has become one of the most significant shifts in modern finance—quietly but rapidly reshaping how private companies access capital. Over the last decade, assets under management in the space have surged from roughly $500 billion to about $2 trillion, fueled by post-crisis regulation, a growing appetite for yield, and the rise of private equity. With headlines increasingly focused on “shadow banking,” retail access, and the long-term implications of private lenders replacing banks, the conversation around private credit has never been more timely.So, the core question is this: How did private credit grow so quickly, why does it matter now, and what does its rise mean for investors, lenders, and the broader financial system?In the third episode of our mini-series on the alternative asset market, Tuesdays with Morrisey host Adam Morrisey speaks with AB Private Credit Investors‘ President Brent Humphries and Managing Director Marc Cooper. As leaders within AllianceBernstein's $800 billion global investment platform, they break down what private credit is, why it has accelerated so dramatically, and how the industry is evolving as it enters its next phase of growth.Top TakeawaysPrivate credit has quietly become one of the biggest shifts in modern finance. It is now the primary way many private companies access capital, replacing what used to be a market run by the traditional banking system.The rise of private credit was largely created by regulation. After the financial crisis, new rules made it harder for banks to hold certain loans, and private lenders stepped in with faster, more flexible financing that met the needs of private equity and middle-market companies.Investors have been drawn to it because of its combination of yield, downside protection, and floating rates. It has delivered strong, steady returns without taking on other risks tied to interest rates, foreign currency, or market volatility.The big question now is where the risk sits. As more lending moves outside the regulated banking system, pension funds, insurance companies, and individuals hold a growing share of the credit exposure.Its next phase will include more retail access, more participation from insurers, and continued specialization among lenders. At the same time, AI is beginning to reshape underwriting, research, and operations, making investment teams faster and more efficient.Topics CoveredWhat “private credit” means and how direct lending worksHow bank regulation after 2008 shifted lending outside the traditional systemThe role of the unitranche structure in simplifying deal executionWhy private credit returns have attracted pensions, institutions, and high-net-worth investorsHow to evaluate private credit fund managers (track record, team retention, sector edge, platform model)Perceived risks and the “shadow banking” debateThe role of insurance capital and the rise of investment-grade private creditHow AI is influencing underwriting, research, and software-sector lendingFuture outlook for the next 5–10 years in private creditBrent Humphries is the President and a founding member of AB Private Credit Investors, where he oversees investment strategy, originations, underwriting, portfolio management, and investor relations for the firm's middle-market direct lending platform. He previously led Barclays Private Credit Partners and held senior roles at Goldman Sachs' Specialty Lending Group and the Texas Growth Fund, building deep expertise across private credit, direct lending, and middle-market private equity. Humphries, who began his career in leveraged finance with NationsBank and J.P. Morgan, holds a BBA in finance from the University of Oklahoma and an MBA from Harvard Business School.Marc Cooper is a Managing Director at AB Private Credit Investors, where he leads software-focused direct lending and tech capital solutions, building on nearly a decade of experience rising through the firm's investment ranks. His background spans structuring and underwriting secured lending solutions across software, healthcare, business services, and other middle-market sectors, with earlier roles at Fifth Street Asset Management and Prudential Capital Group providing deep experience in technology lending, private placements, and credit analysis. Cooper also serves as a board observer for multiple technology companies and brings a strong foundation in financial modeling, underwriting, and direct deal sourcing from his early investment banking and analyst roles.

Does going somewhere solo lead to better reviews afterwards? Rebecca Ratner, Dean's professor of marketing at the University of Maryland, determines whether this is the case. Rebecca Ratner received a Ph.D. in social psychology from Princeton University and has been a visiting scholar in the marketing departments of the Harvard Business School, Chicago Booth Graduate […]

Robert Huckman is a professor of business administration at Harvard Business School and a research associate at the National Bureau of Economic Research. Stephen Morrissey, the interviewer, is the Executive Managing Editor of the Journal. D.M. Cutler and R.S. Huckman. Has Corporatization Met Its Match? The Challenge of Making Money by Keeping People Healthy. N Engl J Med 2025;393:2177-2180.

It's harder than ever for companies to get their marketing messages in front of the right customers. One increasingly popular -- but also risky -- tactic is fastvertising, the rapid development of ads that tap into a cultural moment, aiming to increase brand relevance and awareness. Harvard Business School associate professor Ayelet Israeli shares pitch-perfect examples, including those from her coauthor, the actor Ryan Reynolds, and his marketing firm Maximum Effort. She explains the importance of timing, describes the talent, culture, and processes you need to succeed, and outlines how to extend the impact of these ads. Ayelet, along with Leonard Schlesinger, Matt Higgins, and Ryan Reynolds, wrote the HBR article "Marketing at the Speed of Culture."

The most dangerous number in customer experience isn't low—it's shiny. In this CX Pulse Check, we unpack why a single score can seduce teams into storytelling that investors love and customers don't feel, and we make a case for the harder, more honest work of proving value creation by cohort, not by kudos. With Rob Markey of Bain & Company and Harvard Business School, we discuss whether customer metrics predict growth or distract from it, and we separate real loyalty from repeat purchase.We go straight at the NPS debate: what the score can predict, where it fails, and how it becomes powerful only as part of a system that links feedback to actions that change renewal, cross-sell, referrals, and cost-to-serve. We talk airlines, captive markets, and the language games behind “loyalty” programs that purchase repetition without building emotional commitment. Then we get practical. You'll hear a little about how to read interaction telemetry for risk signals, and build models that translate service performance—wait times, abandon rates, repeat contacts—into forward revenue forecasts your CFO will respect.This is a great listen for leaders who want both heart and proof: real-time feedback to understand emotion and expectation shifts, behavioral data to see what customers actually do, and investor-ready visuals like tenure curves and revenue per customer by acquisition year. If you've ever wondered how to tell a CX story that earns budget because it earns returns, tune in to this conversation.If this resonates, follow the show, share it with your team, and leave a review wherever you listen to podcasts. Then send in a question you want us to tackle next at askJeannie.vip.About Rob MarkeyAdvisory Partner, Bain & CompanySenior Lecturer, Harvard Business SchoolRob Markey (https://robmarkey.com) is a Senior Lecturer at Harvard Business School and an advisory partner at Bain & Company. The creator of the Net Promoter System, he has spent more than three decades helping companies grow by earning customer loyalty and increasing the value of their customer relationships. He teaches Managing Service Operations in the MBA program at HBS and hosts the Customer Confidential podcast, where he speaks with leaders building customer-centric businesses.He is the co-author of The Ultimate Question 2.0 and a leading voice in the movement toward Customer Capitalism.Follow Rob on...LinkedIn: https://www.linkedin.com/in/robmarkey/Articles Mentioned:- The American Customer Satisfaction Index (ACSI): Quarter 3, 2025 - A Threat Potentially More Damaging Than the Great Recession (American Customer Satisfaction Index) -- https://theacsi.org/news-and-resources/press-releases/2025/11/13/press-release-national-acsi-q3-2025/- CoStar (CSGP) Q3 2025 Earnings Call Transcript (The Motley Fool) -- https://www.fool.com/earnings/call-transcripts/2025/10/28/costar-csgp-q3-2025-earnings-call-transcript/Want to ask a question? Visit askjeannie.vip to leave Jeannie a voicemail! (And don't forget to follow Jeannie on LinkedIn! www.linkedin.com/in/jeanniewalters/)

In this week's MBA Admissions podcast we began by discussing the current state of the MBA admissions season. This upcoming week, Emory / Goizueta, CMU / Tepper, Boston College / Carroll, Chicago / Booth, Yale SOM, Michigan / Ross, SMU / Cox and Georgia / Terry are scheduled to release their Round 1 decisions. Graham highlighted the upcoming Masters in Management (MiM) webinar series, scheduled for Tuesday and Wednesday of this week. Signups for these events are here, https://www.clearadmit.com/events The next livestream AMA is scheduled for Tuesday, December 16th; here's the link to Clear Admit's YouTube channel: https://bit.ly/cayoutubelive. Graham noted recently published articles on career placements in the Tech and Finance industries as well as a Fridays from the Frontline piece on the Eurout LGBTQ+ conference at London Business School. He then covered two admissions tips recently published by Clear Admit. The first focuses on the increasing importance of video essays in the MBA admissions process. The second admissions tip focuses on how best to do school research via communities of students, alumni and faculty. Graham highlighted three Real Humans pieces spotlighting students from IMD, IESE and Cambridge / Judge, and then we discussed the recently published Class of 2027 admissions profile from Harvard Business School. Finally, Graham profiled a recently published podcast that focuses on UNC / Kenan Flagler's Deans Fellows program. For this week, for the candidate profile review portion of the show, Alex selected two ApplyWire entries and one DecisionWire entry: This week's first MBA admissions candidate has a 695 GMAT score but is planning a retake. They only have two years of experience but are determined to begin their MBA program this season. This week's second MBA applicant has a whopping 755 GMAT score but only a 3.0 GPA. They are targeting next season for their MBA, as they only have 2.5 years of experience, to date. This week's final MBA candidate is choosing between the one-year MBA programs at Northwestern / Kellogg, CMU / Tepper and Emory / Goizueta. They want to do consulting post MBA, and their partner has an offer at Tepper. This episode was recorded in Paris, France and Cornwall, England. It was produced and engineered by the fabulous Dennis Crowley in Philadelphia, USA. Thanks to all of you who've been joining us and please remember to rate and review this show wherever you listen!

Private credit has become one of the most significant shifts in modern finance—quietly but rapidly reshaping how private companies access capital. Over the last decade, assets under management in the space have surged from roughly $500 billion to about $2 trillion, fueled by post-crisis regulation, a growing appetite for yield, and the rise of private equity. With headlines increasingly focused on “shadow banking,” retail access, and the long-term implications of private lenders replacing banks, the conversation around private credit has never been more timely.So, the core question is this: How did private credit grow so quickly, why does it matter now, and what does its rise mean for investors, lenders, and the broader financial system?In the third episode of our mini-series on the alternative asset market, Tuesdays with Morrisey host Adam Morrisey speaks with AB Private Credit Investors‘ President Brent Humphries and Managing Director Marc Cooper. As leaders within AllianceBernstein's $800 billion global investment platform, they break down what private credit is, why it has accelerated so dramatically, and how the industry is evolving as it enters its next phase of growth.Top TakeawaysPrivate credit has quietly become one of the biggest shifts in modern finance. It is now the primary way many private companies access capital, replacing what used to be a market run by the traditional banking system.The rise of private credit was largely created by regulation. After the financial crisis, new rules made it harder for banks to hold certain loans, and private lenders stepped in with faster, more flexible financing that met the needs of private equity and middle-market companies.Investors have been drawn to it because of its combination of yield, downside protection, and floating rates. It has delivered strong, steady returns without taking on other risks tied to interest rates, foreign currency, or market volatility.The big question now is where the risk sits. As more lending moves outside the regulated banking system, pension funds, insurance companies, and individuals hold a growing share of the credit exposure.Its next phase will include more retail access, more participation from insurers, and continued specialization among lenders. At the same time, AI is beginning to reshape underwriting, research, and operations, making investment teams faster and more efficient.Topics CoveredWhat “private credit” means and how direct lending worksHow bank regulation after 2008 shifted lending outside the traditional systemThe role of the unitranche structure in simplifying deal executionWhy private credit returns have attracted pensions, institutions, and high-net-worth investorsHow to evaluate private credit fund managers (track record, team retention, sector edge, platform model)Perceived risks and the “shadow banking” debateThe role of insurance capital and the rise of investment-grade private creditHow AI is influencing underwriting, research, and software-sector lendingFuture outlook for the next 5–10 years in private creditBrent Humphries is the President and a founding member of AB Private Credit Investors, where he oversees investment strategy, originations, underwriting, portfolio management, and investor relations for the firm's middle-market direct lending platform. He previously led Barclays Private Credit Partners and held senior roles at Goldman Sachs' Specialty Lending Group and the Texas Growth Fund, building deep expertise across private credit, direct lending, and middle-market private equity. Humphries, who began his career in leveraged finance with NationsBank and J.P. Morgan, holds a BBA in finance from the University of Oklahoma and an MBA from Harvard Business School.Marc Cooper is a Managing Director at AB Private Credit Investors, where he leads software-focused direct lending and tech capital solutions, building on nearly a decade of experience rising through the firm's investment ranks. His background spans structuring and underwriting secured lending solutions across software, healthcare, business services, and other middle-market sectors, with earlier roles at Fifth Street Asset Management and Prudential Capital Group providing deep experience in technology lending, private placements, and credit analysis. Cooper also serves as a board observer for multiple technology companies and brings a strong foundation in financial modeling, underwriting, and direct deal sourcing from his early investment banking and analyst roles.

YFYI (Yoga For Your Intellect) is a conversational, digital approach to the 5000+ year old, ancient eastern philosophy of Vedanta.Would you like to experience a live YFYI for you and your team? Email yogaforyourintellect@gmail.com for details.About the hosts: James Beshara is a world-renowned founder and startup investor (ranked as high as the #2 global venture investor by investment platforms like AngelList) and has been invited to speak at places such as Harvard Business School, Stanford University, and The World Bank.Joseph Emmett has been a student of Vedanta for over 25 years, teaching this “perennial philosophy” around the world, with over a decade spent at the Vedanta Academy in Malavli, India under the guidance and teaching of acclaimed Vedanta philosopher and author, Swami A. Parthasarathy.In addition to weekly podcast episodes, the hosts, James and Joseph, also host a weekly Clubhouse conversation on Friday mornings with open Q&A (search for the ‘Yoga For Your Intellect' club within the Clubhouse app).Would you like to dive in deeper? Our recommendation is to read the clearest and most complete work on Vedanta in recent history — ‘Vedanta Treatise: The Eternities' by A. Parthasarathy, which can be found on Amazon. We also encourage you to subscribe to these conversations if you find them valuable for more weekly insights to the perennial philosophy.For the deepest dive, check out Swami A. Parthasarathy's eLearning program here:https://elearning.vedantaworld.org/Resources: Swami Parthasarathy: https://www.vedantaworld.org/about/swamijiVedanta Treatise: The Eternities: https://www.vedantaworld.org/books-and-media/12-books/86-vedanta-treatise-the-eternitiesBhagavad Gita: https://www.vedantaworld.org/books-and-media/12-books/82-bhagavad-gitaVedanta Academy: https://www.vedantaworld.org/about/vedanta-academyJoseph Emmett: https://www.vedantahouston.org/josephjiJames Beshara: https://jjbeshara.com/about/

Welcome to episode #1012 of Thinking With Mitch Joel (formerly Six Pixels of Separation). Amid a moment when uncertainty defines every industry and leaders everywhere are confronting fear disguised as strategy, it is worth turning to someone who has spent his career decoding how individuals and organizations find the courage to act, which is why this week's guest, Ranjay Gulati, offers such rare authority. Ranjay is the Paul R. Lawrence MBA Class of 1942 Professor at Harvard Business School, a globally recognized organizational sociologist, bestselling author, and one of the world's most cited scholars on leadership, strategy, and culture. His research has shaped how companies think about growth, resilience, and high-performance environments, and his teaching in Harvard's executive and senior-leader programs has influenced thousands of CEOs navigating transformation and complexity. Before this latest work, he authored landmark books such as Deep Purpose and built a career studying how organizations thrive in adversity, drawing on field research with global enterprises, fast-growth ventures, and leaders operating in the highest-stakes environments. His new book, How To Be Bold - The Surprising Science Of Everyday Courage, anchors this conversation and reflects more than a decade of inquiry into how courage operates - not as myth or personality, but as a learnable, repeatable set of cognitive, emotional, and social processes. In our conversation, Ranjay explains the psychology of fear, the organizational traps created by success, the cultural shifts redefining leadership post-Covid, and why courageous action depends on purpose, identity, and the right forms of support. He illustrates these ideas through stories ranging from nuclear-plant operators to turnaround CEOs to everyday workplace dilemmas, showing how boldness emerges in moments both dramatic and ordinary. With his blend of academic rigor, global fieldwork, and practical insight from advising major companies, Ranjay reveals courage as a continuum that shapes teams, leaders, and cultures, and reminds us that most regret comes not from what we do, but what we avoid. Enjoy the conversation… Running time: 51:51. Hello from beautiful Montreal. Listen and subscribe over at Apple Podcasts. Listen and subscribe over at Spotify. Please visit and leave comments on the blog - Thinking With Mitch Joel. Feel free to connect to me directly on LinkedIn. Check out ThinkersOne. Here is my conversation with Ranjay Gulati. How To Be Bold - The Surprising Science Of Everyday Courage. Deep Purpose. Harvard Business School. Sign up for Ranjay's newsletter: Leadership Unlocked. Follow Ranjay on LinkedIn. Chapters: (00:00) - Introduction to Ranjay Gulati and His Work. (05:53) - Understanding Fear and Uncertainty. (11:37) - Courage as a Continuum: Physical vs. Moral. (17:26) - Collective Courage in Organizations. (22:51) - Navigating Boldness in a Cancel Culture. (27:38) - Understanding Courage in Leadership. (32:33) - The Success Trap: Risks of Complacency. (37:47) - The Six C's of Courage. (42:58) - Fostering Collective Courage in Hybrid Work. (47:54) - Courage as an Inner Journey.  

Industry strategist John Sviokla is the co-founder of GAI Insights and an Executive Fellow at the Harvard Business School. He tells the Futurists about the real challenges and opportunities in the process of reorganizing businesses around unlimited intelligence.  Topics include: The existential threat to the big strategic advisory firms. Why talking to machines is such a significant change.  The remarkably rapid rise of machine IQ and the power of emergent capabilities.  John's forecast for the evolution of new AI models. How proprietary data, especially intent, will fuel the transition from search engines to answer engines.  The logic behind the partnership between Walmart and OpenAI.  What happens to a company's organization when you can buy expertise on demand.  How every human worker will become a platoon of experts.  The two populations in most organizations that use AI. The net present value of AI projects.  GAI Insight's four-step process for fostering new corporate capabilities based on AI. 

Join Vikram Gandhi, Senior Lecturer at Harvard Business School and Co-Founder of Asha Ventures, in a powerful conversation with Gary Fowler as they explore how sustainable investing and ESG principles are transforming the future of business, finance, and development. With decades of experience in global finance, impact investing, and emerging markets, Vikram unpacks the systems-level changes shaping a more equitable and climate-aligned global economy.

The Benefits of an MBA During Uncertain Times Today's guest, Dawn, graduated as a PepsiCo Scholar from Harvard Business School with concentrations in finance and marketing. Dawn was also admitted to the Stanford GSB. Dawn is a full-time advisor and senior consultant with SBC who has 18+ years of experience getting clients from around the world admitted into full-time, deferred and executive MBA programs. Dawn has a high success rate having clients admitted every year. 99% of clients who work with her on four or more schools have gained admission. She has had several double admits to Harvard and Stanford. Outside of her work in admissions consulting, Dawn has experience at companies such as: Goldman Sachs, McKinsey, Pepsi, the Carlyle Group and Warner Bros. In this episode Chandler and Dawn talk about a range of topics related to the value of an MBA during uncertain times, including: The value of an MBA in today's changing world, Whether or not an MBA really matters if you are doing well in your current career, The benefits of earning an MBA for mid-career professionals, How AI will influence job and career opportunities in the coming years, and a range of other topics. Chandler and Dawn will also share a number of specific client examples and lessons learned from recent application cycles. Listening to this episode is a must for any applicant considering the value of an MBA in today's rapidly evolving world.

Changing the culture of a 400,000-person company isn't just hard—it's the kind of transformation most leaders wouldn't even attempt. But when Phil Gilbert joined IBM as General Manager of Design in 2010, that's exactly what he set out to do. And remarkably, he had a lot of success. Visit our Substack for bonus content and more: https://designbetterpodcast.com/p/phil-gilbert Phil led one of the most ambitious design transformations in corporate history, hiring over 1,000 designers, creating IBM's design thinking framework, and embedding a new way of working across nearly 180 countries. Now, with his new book Irresistible Change, Phil is sharing the blueprint for how he did it—and more importantly, how you can apply these lessons to your own organization. In this episode, we talk with Phil about treating change like a high-stakes product, why IBM's transformation was opt-in rather than top-down, and what it takes to win over engineers who've spent decades deeply entrenched in a technical worldview. We also explore the design thinking bootcamp that became legendary within IBM, the intentional design of physical studio spaces, and what happened after Phil left the company. Phil's insights aren't just for those leading massive organizations—they're for anyone trying to spark meaningful change, build enthusiasm without mandates, and create work that actually matters to the people doing it. Bio Phil Gilbert is best known for leading IBM's 21st century transformation as their General Manager of Design. After selling his third startup to IBM in 2010, Phil was asked by IBM in 2012 to use design thinking, coupled with agile, to update how IBM's teams worked. The transformation became the subject of a Harvard Business School case study, the documentary film The Loop, and feature articles in the New York Times, Fortune Magazine, Forbes, Bloomberg, INC and many others. Phil's 45-year career spans startups, large corporations, and board memberships, where he has led organizations ranging from solo ventures to those with 400,000 employees. In 2018 Phil was inducted into the New York Foundation for the Arts' Hall of Fame. In 2019, the State of Oklahoma (Phil's native state) named him an Oklahoma Creativity Ambassador for his achievements in the world of creative thinking and innovation. Phil left full-time operational responsibilities at IBM in 2022 in order to focus on helping the next generation of entrepreneurs, business, and military leaders understand how to impact culture at scale, to improve innovation and team performance. Phil lives in Austin, Texas. *** Premium Episodes on Design Better This ad-supported episode is available to everyone. If you'd like to hear it ad-free, upgrade to our premium subscription, where you'll get an additional 2 ad-free episodes per month (4 total). Premium subscribers also get access to the documentary Design Disruptors and our growing library of books: You'll also get access to our monthly AMAs with former guests, ad-free episodes, discounts and early access to workshops, and our monthly newsletter The Brief that compiles salient insights, quotes, readings, and creative processes uncovered in the show. And subscribers at the annual level now get access to the Design Better Toolkit, which gets you major discounts and free access to tools and courses that will help you unlock new skills, make your workflow more efficient, and take your creativity further. Upgrade to paid *** If you're interested in sponsoring the show, please contact us at: sponsors@thecuriositydepartment.com If you'd like to submit a guest idea, please contact us at: contact@thecuriositydepartment.com

In this episode, I'm sitting down with my good friend, business strategist, consultant and author, Jessica Lackey, for a candid conversation about what it really takes to build a sustainable business—especially when you have an ADHD-ish brain. Jessica shares her journey from Harvard, McKinsey, and Nike to the wild world of entrepreneurship, revealing how even with such impressive credentials, she found herself trapped in the endless loop of online business tactics, quick fixes, and shiny promises.Drawing on her upcoming book, Leaving the Casino: Stop Betting on Tactics, and Start Building a Business That Works, Jessica explains why so many of us end up gambling away our sanity (and savings) on the latest tactics, instead of building actual strategies that work for our lives and brains. Get ready for frameworks, real talk about defining your own version of success, and practical advice on bringing more intentionality and enoughness into your business (and life). It's time to leave the casino behind—and reclaim your agency.Top Takeaways from this Episode:Start with Strategy, Not Tactics: The endless cycle of purchasing the latest digital course or marketing hack often leads to overwhelm, wasted resources, and lost confidence. Sustainable businesses are built on strategy and thoughtful decision-making, not reactive, one-size-fits-all tactics.Ask Yourself the Big Questions: Before chasing the next big thing, get clarity on key fundamentals:What type of business do you really want to run?What stage are you in?What is the right pace and amount for your life and brain?What level of responsibility and commitment matches your reality?What does “enough” look like for you? These questions ground your business in reality instead of fantasy.Don't Compare Your Solo Journey to the Big Players: The polished marketers often have large teams and structures flattening out the chaos. If you're a team of one (especially with an ADHD-ish brain), your output and path will—and should—look different.There's power in slowing down, cutting through the noise, and building a business that fits you—not a casino of empty promises.About Jessica Lackey Jessica Lackey is the founder of Deeper Foundations, a consulting and training firm that helps expertise-based business owners grow and scale sustainable companies rooted in stronger business foundations. She brings a unique blend of corporate expertise and soulful business building, drawing on an MBA from Harvard Business School, a coaching certification from iPEC, and experience at McKinsey & Company and Nike, Inc. Jessica has supported over 200 entrepreneurs through her programs, blending systems thinking, operational rigor, and deep values alignment. She lives in Charlotte, North Carolina, with her husband.Jessica can be reached at https://deeperfoundations.com/Buy the book, or get a free chapter: Leaving the Casino by Jessica LackeyMentioned during this episode:Digital Course Academy - Amy PorterfieldGary V - Gary VaynerchukCodie Sanchez

This week, we chat with Jeffrey Bussgang! Jeff has spent his career at the intersection of startup experimentation and transformative technology. For over a decade, he has taught one of Harvard Business School's most popular entrepreneurship courses, Launching Tech Ventures, where he's helped thousands of founders build and scale successful companies. As co-founder of Flybridge Capital Partners (a leading seed VC fund with over $1 billion under management), he and his partners were early to recognize AI's potential to transform startups, evolving the firm's investment thesis to focus exclusively on AI-forward companies and founders. Before his time as an educator and investor, Bussgang experienced the startup journey firsthand—joining Open Market's early team and helping lead it through an IPO in 1996, and then co-founding Upromise in 2000, which was successfully acquired. This unique vantage point—as professor, investor, and startup executive—has given him an unmatched perspective on how AI is revolutionizing the startup landscape.✨ This episode is presented by Brex.Brex: brex.com/trailblazerspodThis episode is supported by RocketReach, Gusto, OpenPhone & Athena.RocketReach: rocketreach.co/trailblazersGusto: gusto.com/trailblazersQuo: Quo.com/trailblazersAthena: athenago.me/Erica-WengerFollow Us!Jeff Bussgang@thetrailblazerspod: Instagram, YouTube, TikTokErica Wenger: @erica_wenger

Join hosts J.D. Barker, Christine Daigle, Jena Brown, and Kevin Tumlinson as they discuss the week's entertainment news, including stories about Shein, Sourcebooks, and Anthropic. Then, stick around for a chat with Richard Kirshenbaum!Richard Kirshenbaum is CEO of NSG/SWAT, a high-profile boutique branding agency. He has lectured at Harvard Business School, appeared on 20/20, was named to Crain's New York Business's "40 under 40" list, and has been inducted into the Advertising Hall of Fame. He is the author of Under the Radar, Closing the Deal, Madboy, andIsn't That Rich? and the New York Observer's "Isn't That Rich?" column. He lives in New York City with his wife and three children. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode, I'm sitting down with my good friend, business strategist, consultant and author, Jessica Lackey, for a candid conversation about what it really takes to build a sustainable business—especially when you have an ADHD-ish brain. Jessica shares her journey from Harvard, McKinsey, and Nike to the wild world of entrepreneurship, revealing how even with such impressive credentials, she found herself trapped in the endless loop of online business tactics, quick fixes, and shiny promises.Drawing on her upcoming book, Leaving the Casino: Stop Betting on Tactics, and Start Building a Business That Works, Jessica explains why so many of us end up gambling away our sanity (and savings) on the latest tactics, instead of building actual strategies that work for our lives and brains. Get ready for frameworks, real talk about defining your own version of success, and practical advice on bringing more intentionality and enoughness into your business (and life). It's time to leave the casino behind—and reclaim your agency.Top Takeaways from this Episode:Start with Strategy, Not Tactics: The endless cycle of purchasing the latest digital course or marketing hack often leads to overwhelm, wasted resources, and lost confidence. Sustainable businesses are built on strategy and thoughtful decision-making, not reactive, one-size-fits-all tactics.Ask Yourself the Big Questions: Before chasing the next big thing, get clarity on key fundamentals:What type of business do you really want to run?What stage are you in?What is the right pace and amount for your life and brain?What level of responsibility and commitment matches your reality?What does “enough” look like for you? These questions ground your business in reality instead of fantasy.Don't Compare Your Solo Journey to the Big Players: The polished marketers often have large teams and structures flattening out the chaos. If you're a team of one (especially with an ADHD-ish brain), your output and path will—and should—look different.There's power in slowing down, cutting through the noise, and building a business that fits you—not a casino of empty promises.About Jessica Lackey Jessica Lackey is the founder of Deeper Foundations, a consulting and training firm that helps expertise-based business owners grow and scale sustainable companies rooted in stronger business foundations. She brings a unique blend of corporate expertise and soulful business building, drawing on an MBA from Harvard Business School, a coaching certification from iPEC, and experience at McKinsey & Company and Nike, Inc. Jessica has supported over 200 entrepreneurs through her programs, blending systems thinking, operational rigor, and deep values alignment. She lives in Charlotte, North Carolina, with her husband.Jessica can be reached at https://deeperfoundations.com/Buy the book, or get a free chapter: Leaving the Casino by Jessica LackeyMentioned during this episode:Digital Course Academy - Amy PorterfieldGary V - Gary VaynerchukCodie Sanchez

If I asked you why we communicate with others, what would your reply be? I think my mind initially went to sharing information. But as you will soon hear, my guest cites that only 15-18% of our daily communications are about mere information. What is the primary reason we communicate then? We communicate to connect with others. My interest then is considering how much of my communication actually results in true connection. I have a world expert with me. Charles Duhigg. Charles is a Pulitzer prize-winning journalist and the author of The Power of Habit, which spent over three years on bestseller lists is my favorite book on habits. In February of 2024 I had him here on the show for the first time to talk about his then new book, Supercommunicators: How to Unlock the Secret Language of Connection. The book has already sold over a million copies and I brought him back on to talk further about my own evolution in connecting, and to celebrate the release of the paperback version of Supercommunicators. Charles also writes for The New Yorker magazine and previously wrote for The New York Times and is a graduate of Yale University and Harvard Business School. You can connect with him at charlesduhigg.com. Sign up for your $1/month trial period at shopify.com/kevin Go to shipstation.com and use code KEVIN to start your free trial. Learn more about your ad choices. Visit megaphone.fm/adchoices

In today's episode, Cindra and Lisa talk about the timeless truth of high performance: You don't build confidence by eliminating fear. You build confidence by moving with it. Inspired by Dr. Susan Jeffers' classic book Feel the Fear and Do It Anyway (1987), this conversation explores why fear shows up, how it impacts performance, and how the world's best learn to step toward what scares them instead of stepping back.     What We Talk About in This Episode 1. Why Fear Is Universal — and Why This Topic Matters Fear is the #1 barrier to our potential. And as Dr. Susan Jeffers taught decades ago, fear never fully goes away. Instead, confidence grows when we act in spite of it. Courage isn't about being fearless—it's about moving forward with fear in hand.   2. A Story About Fear on the Court Cindra shares the story of a college volleyball player moments before a championship match—shaking hands, tight stomach, racing thoughts. She feared missing a serve. She feared letting her team down. And she walked onto the court anyway. That act of courage allowed her to deliver one of the best serves of her season. The lesson: fear doesn't disqualify you. It prepares you.   3. How Coaching Helps You Work Through Fear Every coaching client—executives, athletes, leaders—hits a wall of fear when they stretch themselves. Coaching helps you name the fear, normalize it, and learn tools to navigate it so you can keep moving toward who you're meant to become.   4. Where Your Mind Goes When You're Afraid Fear doesn't live in the present. It lives in the future. Fear is your mind projecting a worst-case scenario, pulling you out of the moment. Research shows that when we anticipate threats, our working memory, decision-making, and performance all take a hit. Your best performance? It always happens in the present moment.   5. Why Embracing Fear Is Important for Growth The things you fear often reveal the places you're meant to grow. And research backs this: studies from Harvard Business School show that when people reframe anxiety as excitement, they perform significantly better—whether in public speaking, singing, or even difficult math tasks. The goal isn't to eliminate fear. It's to choose courage anyway.   6. The Difference Between Fear and Courage Fear is a feeling. Courage is an action. You can't experience courage without fear—fear is the doorway. When Cindra wrote her first book, she was terrified no one would read it. But she knew she was supposed to write it. So she moved toward what scared her. That's courage.   Today's Big Takeaway: The world's best don't wait to feel fearless. They feel the fear—and do it anyway. Fear becomes a signal that they're doing something meaningful and important.   This Week's Power Phrase: "I lean into the fear — and let courage lead."   To Request a Free Breakthrough Call with a Mentally Strong Coach, visit: http://www.freementalbreakthroughcall.com/ To learn more about the Mentally Strong Institute, visit: https://mentallystronginstitute.com/ To learn about Dr. Cindra Kamphoff's speaking and coaching, visit: https://cindrakamphoff.com/ To follow Dr. Cindra on Instagram, visit: Cindra Kamphoff, PhD (@cindrakamphoff) • Instagram photos and videos

Burro website: https://burro.ai/FoA 271: Ag Robotics Roundtable: https://futureofagriculture.com/episode/foa-271-ag-robotics-roundtableI'm really excited to share today's episode with you. Charlie Andersen is one of the most impressive and intelligent founders that I've had the chance to speak with. I can remember being blown away with him when he was a part of our Ag Robotics Roundtable which became episode 271 of this podcast clear back in 2021. Charlie co-founded Burro in 2017 and today they have over 600 systems running in the field, which is arguably the largest fleet of mobile robots running in an outdoor agricultural setting today. If you've never seen a Burro before, think about like a flat bed cart, for lack of better term. They are 5hp to 20hp autonomous vehicles that go up to 6.5 mph in speed. They can tow, haul things, mow, spray, and patrol all autonomously. They even can be used with a docking station to recharge themselves to run continuously. They are very cool, and uniquely designed to augment human labor rather than trying to fully replace it. Charlie grew up on a working fruit and vegetable farm and says he was obsessed with machinery as a kid. He went on to get an MBA at Harvard Business School and he founded Burro after working for CNH, where he reported to the head of the North American operating unit and worked on special projects across sales, marketing, manufacturing, distribution, and autonomy M&A.

Discover how a simple daily ritual can transform your energy, focus, and overall well-being. In this episode of Sharkpreneur, Seth Greene interviews Aisha Chottani, Founder and CEO of Moment, a mood-boosting botanical beverage brand, who shares her journey from high-pressure management consulting to creating a product that supports mind-body health. With a focus on functional ingredients, mindfulness, and ritual-building, Aisha has grown Moment into a movement with thousands of daily users across the country. In this episode, she reveals how thoughtful design, intentional habits, and innovative wellness solutions can help anyone reset, recharge, and thrive. Key Takeaways: → How Moment transforms a beverage into a full mind-body experience. → Why meditation and functional ingredients became central to her brand. → The role of ritual and routine in managing stress and energy. → How packaging and design influence consumer wellness experiences. → Insights on creating a brand that changes culture, not just habits. Aisha Chottani is the founder and CEO of Moment, a pioneering brand at the intersection of wellness, adaptogens, and mindful living. A true global citizen, she grew up in Saudi Arabia and has lived across Pakistan, South Africa, Denmark, and the U.S., gaining a deep appreciation for diverse cultures and holistic traditions. Grounded in South Asian wellness principles, Aisha's lifelong curiosity about natural ingredients like Tulsi, Turmeric, and Chaga fuels her mission to enhance mind-body health through nature. A graduate of Harvard Business School, where she studied leadership and entrepreneurship, Aisha launched multiple ventures and collaborated with international brands before joining McKinsey & Company, where she led global consumer projects. Today, she's recognized as a keynote speaker across e-commerce, food, and adaptogen conferences. Outside of business, Aisha is an avid swimmer, boxing enthusiast, and proud New Yorker who lives life with balance and purpose. Connect With Aisha: Website: https://drinkmoment.com/ Instagram: https://www.instagram.com/drinkmoment/ TikTok: https://www.tiktok.com/@drinkmoment X: https://x.com/drinkmoment Facebook: https://www.facebook.com/drinkyourmeditation Learn more about your ad choices. Visit megaphone.fm/adchoices

Are you looking for an alternative to a career path at a big firm? Does founding your own start-up seem too risky? There is a radical third path open to you: You can buy a small business and run it as CEO. Purchasing a small company offers significant financial rewards--as well as personal and professional fulfillment. Leading a firm means you can be your own boss, put your executive skills to work, fashion a company environment that meets your own needs, and profit directly from your success. But finding the right business to buy and closing the deal isn't always easy. In the HBR Guide to Buying a Small Business: Think Big, Buy Small, Own Your Own Company (Harvard Business Review Press, 2017), Harvard Business School professors Richard Ruback and Royce Yudkoff help you: Determine if this path is right for you Raise capital for your acquisition Find and evaluate the right prospects Avoid the pitfalls that could derail your search Understand why a "dull" business might be the best investment Negotiate a potential deal with the seller Avoid deals that fall through at the last minute Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges. Listen to the Think Big, Buy Small podcast. Richard S. Ruback is the Willard Prescott Smith Professor of Corporate Finance at Harvard Business School. Royce Yudkoff is a Professor of Management Practice at Harvard Business School. Yudkoff cofounded and served for over 20 years as Managing Partner of ABRY Partners, a leading private equity investment firm. Caleb Zakarin is editor of the New Books Network. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/new-books-network

In this episode of the 401(k) Roundtable, Rick Unser is joined by John Beshears, Professor at Harvard Business School, and Brad Champagne, VP of Human Resources at Mission Linen Supply, to explore how behavioral finance and thoughtful plan design are reshaping retirement outcomes. They reflect on a decade of data since Mission Linen revamped its 401(k) defaults and discuss the impact of auto-enrollment, investment choices, and employee engagement. The conversation also dives into emerging ideas around emergency savings, personalized defaults, and how employers can better support financial wellness. Whether you're in HR, finance, or advising retirement plans, this episode offers actionable insight on what's working—and what's next.

Tiffany Mittal is a multifamily real estate expert with over 13 years of experience in property management, ownership, and technology. She began her career as an owner-operator, gaining hands-on experience that shaped her understanding of the industry's challenges and opportunities. In 2020, Tiffany co-founded Utility Ranger, a tenant utility billing software company designed to streamline operations and empower small to medium multifamily operators with a value-add tool that increases property value. Partnering with 10X Incubator in 2021 boosted the company's visibility, and in 2023, she launched her latest proptech startup, further advancing innovation in the multifamily sector. A lifelong learner and leader, Tiffany earned a Master's in Global Leadership from the University of San Diego, completed Harvard Business School's General Management Program, and holds certifications in Real Estate Management. Now based in Stuart, Florida, she leads Utility Ranger alongside her husband while raising four children, inspiring the industry with her vision to transform property management through technology. During the show we discussed: Transition from operator to tech innovator. How Utility Ranger streamlines billing. Why RUBS is more efficient with the software. Regaining utility control without extra work. Flexible billing options and benefits. Resident responsibility improving efficiency. Boosting NOI through smarter billing. Integrated payments enhancing invoicing. Key billing challenges Utility Ranger solves. Owner-operator experience shaping the platform. Turning utilities into a revenue stream. Integrations with property management systems. Ideal properties and operators for the software. Cadet vs. Commander package differences. Resources: https://utilityranger.com/  

For this episode Chandler and SBC consultant Dawn talk about key questions to consider when applying during Round Two. Dawn graduated as a PepsiCo Scholar from Harvard Business School with concentrations in finance and marketing. Dawn was also admitted to the Stanford GSB. Dawn is a full-time advisor and senior consultant with SBC who has 18+ years of experience getting clients from around the world admitted into full-time, deferred and executive MBA programs. Dawn has a high success rate having clients admitted every year. 99% of clients who work with her on four or more schools have gained admission. She has had several double admits to Harvard and Stanford. Outside of her work in admissions consulting, Dawn has experience at companies such as: Goldman Sachs, McKinsey, Pepsi, the Carlyle Group and Warner Bros. In this episode Chandler and Dawn talk about a range of topics to help applicants stand out during the Round Two, including: Why do business schools have more than one round for admissions? Do you think there is a difference in applying round one or a later round? Is there any advantage in applying in Round Two? Chandler and Dawn will also share a number of specific client examples and lessons learned from Round Two applications. Listening to this episode is a must for any applicant applying during Round Two.

The journey to becoming a Frontier Firm requires leaders to reimagine every aspect of their organization—quickly and without a playbook. Harvard Business School's Raffaella Sadun joins host Molly Wood to explore what makes a Frontier Firm, why reskilling is so hard, and how leaders can build cultures that thrive on experimentation and human–AI collaboration. Discover actionable strategies for navigating uncertainty, driving transformation, and empowering every employee to become an AI-enabled inventor.  WorkLab | Subscribe to the WorkLab newsletter

The journey to becoming a Frontier Firm requires leaders to reimagine every aspect of their organization—quickly and without a playbook. Harvard Business School's Raffaella Sadun joins host Molly Wood to explore what makes a Frontier Firm, why reskilling is so hard, and how leaders can build cultures that thrive on experimentation and human–AI collaboration. Discover actionable strategies for navigating uncertainty, driving transformation, and empowering every employee to become an AI-enabled inventor.  WorkLab | Subscribe to the WorkLab newsletter

In this episode of Case Studies, Casey sits down with Dan Snow, Berkeley PhD and Harvard Business School professor turned BYU educator; for a thoughtful conversation on identity, reinvention, and choosing a life of deep purpose over conventional success.Dan shares his journey from the factory floors of Ford to the lecture halls of Harvard, and why he ultimately walked away from the elite academic path to teach and mentor at BYU. With rare humility and clarity, he unpacks the quiet courage it takes to start over, the challenges of being “the outsider,” and what it means to build a life that actually aligns with your values.They explore leadership, legacy, and how the most meaningful growth often comes from embracing discomfort. Whether it's navigating faith in unfamiliar environments or making high stakes career pivots, Dan's story is a powerful reminder that status isn't the goal, impact is.00:00 | Introduction & Chelsea's Journey03:55 | Education as Leadership Development07:34 | Dan's Upbringing in Colorado Springs13:30 | Being the Outsider & Building Empathy17:22 | Faith, Contrast, and Cultural Identity19:43 | Mission in Rome & Early Lessons in Rejection22:59 | The Pivot Away from Law School26:24 | Working at Ford & Career Clarity30:05 | Choosing a PhD Over Corporate Success31:48 | Berkeley, Humility, and Academic Culture39:30 | The Dissertation: Last Gasp of Carburetors45:26 | The Hidden Power of Applied Theory49:13 | Greatness, Grit, and the Clay Christensen Standard54:14 | Turning Talents into Purpose56:01 | Reinvention & The Power of Starting Over58:41 | Spiritual Greatness in Everyday People01:02:06 | Creation, Progress & the Human Drive01:03:04 | Teaching at Oxford & Global Perspectives Hosted on Acast. See acast.com/privacy for more information.

Keith discusses the evolving role of AI in real estate, highlighting its impact on property management and tenant interactions.  He contrasts traditional AI, which excels in IQ tasks but lacks emotional intelligence (EQ), with agentic AI, which can perform autonomous actions. Dana Dunford, CEO of Hemlane, explains how their platform uses AI to streamline repair requests, leasing, and tenant communication. She emphasizes the importance of human oversight for tasks requiring EQ.  Looking ahead, Dana predicts increased standardization and remote-first investing, with technology playing a crucial role in enhancing real estate management efficiency. Resources: Explore Hemlane's property management platform and request a demo at www.hemlane.com  Mention the GRE podcast when signing up with Hemlane to receive a 20% discount on the first year. Episode Page: GetRichEducation.com/580 For access to properties or free help with a GRE Investment Coach, start here: GREmarketplace.com GRE Free Investment Coaching: GREinvestmentcoach.com Get mortgage loans for investment property: RidgeLendingGroup.com or call 855-74-RIDGE  or e-mail: info@RidgeLendingGroup.com Invest with Freedom Family Investments.  For predictable 10-12% quarterly returns, visit FreedomFamilyInvestments.com/GRE or text  1-937-795-8989 to speak with a freedom coach Will you please leave a review for the show? I'd be grateful. Search "how to leave an Apple Podcasts review"  For advertising inquiries, visit: GetRichEducation.com/ad Best Financial Education: GetRichEducation.com Get our wealth-building newsletter free— GREletter.com or text 'GRE' to 66866 Our YouTube Channel: www.youtube.com/c/GetRichEducation Follow us on Instagram: @getricheducation Complete episode transcript:   Keith Weinhold  0:01   Keith, welcome to GRE. I'm your host. Keith Weinhold, what will real estate look like in five years as AI keeps making inroads into our lives, learn how people have begun using it to manage their rental properties and doing it more cost effectively than humans can. It's a forward looking episode today on get rich education.   Speaker 1  0:26   Since 2014 the powerful get rich education podcast has created more passive income for people than nearly any other show in the world. This show teaches you how to earn strong returns from passive real estate investing in the best markets without losing your time being a flipper or landlord. Show Host Keith Weinhold writes for both Forbes and Rich Dad advisors, and delivers a new show every week since 2014 there's been millions of listener downloads of 188 world nations. He has a list show guests include top selling personal finance author Robert Kiyosaki. Get rich education can be heard on every podcast platform, plus it has its own dedicated Apple and Android listener phone apps build wealth on the go with the get rich education podcast. Sign up now for the get rich education podcast, or visit get rich education.com   Corey Coates  1:11   You're listening to the show that has created more financial freedom than nearly any show in the world. This is get rich education.   Keith Weinhold  1:27   Welcome to GRE from Long Island's Hamptons to Hampton Roads, Virginia and across 188 nations worldwide. I'm Keith Weinhold, and you are listening to get rich education way back in the year 2010 when someone said AI, that could only mean one thing they were talking about, Alan Iverson today, it means artificial intelligence, because chatgpt debuted three years ago this month, and gosh, that changed a lot. It changed how you search for answers to everyday questions. We'll get into applying AI to real estate and property management shortly. But more broadly, look, here's what's interesting, the very premise of a chat bot, like just hearing that word, it sounds really cold and impersonal, yet think about it, Google was way less personal. When you Google something a decade ago, say list the three best paints for drywall, you'd get a list of links, and then you had to dig in and synthesize things and often interpolate to find your answer, or maybe you wouldn't even get the right answer. Instead, today, a chatbot on chatgpt or Gemini gives you the answer in nice, friendly sentences. Maybe they'll list some acrylic and latex paint varieties, and then after the answer, they come back and ask you a good follow up question. If you'd like to dig in for a deeper answer, they'll bring up something that you hadn't considered before, perhaps like it'll turn around and ask you if you want them to refine their answer to just the best latexes and acrylics specifically for rentals. And then it will ask, Would you like me to do that for you? And when you see that, you quickly feel like it's more friendly than that old list of links from a Google search. Yeah, that's a friendly Chatbot. And you can start to see what I mean here. It's not so cold and impersonal. Understand that these platforms ask you a friendly follow up question, because they want to keep you on that platform, just like anywhere else, does you already hear less about hallucinations than you used to when it would just cough up these weird errors? I feel like it's giving better answers than it did just a year or two ago. In my experience, one place where you need to be careful is that these platforms are being so nice to you at times they seem a little too agreeable. One way to break that is to tell the AI challenge my thinking, just those three words can give you a more complete answer. Challenge my thinking, as we already know, one danger about AI is everyone is quickly becoming really reliant on it, and this could be especially harmful to kids that haven't developed independent skills yet. Now I heard from a young teacher who quit her job. A lot of kids don't know how to read today. Why would they when they can just hit a button and it reads it out loud for them, between third and fourth grade, that's when children should transition from learning to read over to reading to learn. Kids have aI right in their hand now, not every kid, but increasingly, they aren't writing a full essay by hand with their own thoughts that they conjured up. Of course, chatgpt does that for them. Now it's probably good to teach chatgpt to kids in older grades, that is, if they don't already know it better than the teachers do, but you've increasingly got teens and young adults that say don't know how to write a cover letter for a resume because it's done for them. Now, much of what I've been talking about so far is called generative AI, and all that means is that it creates new content in response to your prompt. Today, we'll also talk about agentic AI in real estate that is spelled like agent and with IC at the end. How agentic AI is different from Oh, the chat GPT or Gemini prompts that I was talking about is that it acts on its own to perform a series of actions to reach a goal. So agentic AI gets kind of autonomous.    Keith Weinhold  6:06   Before we bring in a great guest to talk more about AI and property management. If you're looking for another episode on how to use AI more broadly in your life and broadly in real estate, check out episode 543 of the get rich education podcast that was a great episode from back in March again, that was episode 543 titled How to use AI for real estate.   Keith Weinhold  6:34   Now let's pull back and humanize things a little before we talk about bots. I just caught myself doing something kind of funny. Now, the other day, I used the hand ergometer at the gym. If you don't know what that is, while you're oftentimes standing up, you basically use your hands to crank this device's pedals in much the same way that bicycle pedals move. It exercises your biceps, triceps, forearm muscles. I have never seen anyone use this device at the gym before, not one person, but I wanted to try them, right? It seems like I often want to try something different from everyone else, and it looks just slightly odd to use this hand ergometer machine. Well, that's not the funny part. The next day, I was throwing a football around with a friend, and I couldn't figure out why throwing a spiral was so difficult for me and why my throwing accuracy was dreadful. Later, when I got home, my forearm started feeling sore. Oh, and I realized it was from using that hand ergometer. You know, this is such a typical guy thing to do, I made sure to DM that friend immediately to tell him that my football throws were lousy only because I had used a hand ergometer at the gym the day before. And he basically replied, yeah, your throws were really bad. It's funny that I felt so compelled to DM him like, hey, I really don't want ed thinking that I can't throw a football like that is so important or something. I could have done anything else with that two minutes of my life, but I cannot go about the rest of my day if Ed thinks I've got a bad football spiral like so important, like, my flight to Paris leaves in 30 minutes, but I'll put that whole trip in doubt, because I can't forget to tell ed I can usually throw a spiral on a football better than what he's thinking. Because, admit it, everybody has an ego. Some are just bigger than others. Well, I am bursting at the seams with a lot of broad real estate investing techniques and developments for you, but I'm putting that on hold until after today's show.    Keith Weinhold  8:45   We're talking with the CEO and co founder of property management platform, hemlane. It's spelled H, E, M, L, A, N, E, hemlane. I'll ask her where real estate will be within five years. She's a really intelligent woman and fully aware that your tenants don't want a bot to handle all of their maintenance requests. It's a lot like how you don't want to say representative to an automated phone system. It's hard to be nice when you're trying to clearly articulate it for the third time representative. Let's meet this week's guest.   Keith Weinhold  9:33   This week's guest is the CEO and co founder of hemlane. They're a property management platform with over 28,000 rentals and a billion dollars in payments process, just like we have been since day one here at GRE She is a strong advocate of purchasing properties anywhere. So that's often going to be outside your home state, because if best investments typically aren't right in your backyard, and why would you limit yourself? She supports real estate investors in setting up the most intelligent process to manage rentals from a distance, in case you want to self manage and do that. She's been named one of the top 20 women leaders and influencers in real estate tech. She has a distinguished resume previously working at Apple, and she received her MBA from Harvard Business School. She's an interesting person too. In her free time, she's an avid equestrian, paraglider and skier, so like me, she sort of has this substantial life outside of real estate too. Come on. You need to do that for your sanity. Well, we've been talking for almost a year now, but this is your first time on the show. Hey, welcome. It is the GRE debut of Dana Dunford.   Dana Dunford  10:44   Thanks so much Keith for having me. I'm so excited to be on your show and have been following it for a long time. So huge fan.   Keith Weinhold  10:52   Appreciate that Dunford is spelled D, u n, f, O, R, D, for listeners in the audio only. And this is a rather forward looking episode streamlining how to use AI in real estate and as a property management solution, putting that in your hands so that you could do that yourself. And before we're done, Dana is going to tell us what real estate investing will look like in five years, and if it's a good time to invest now. But first, Dana, I know you're an expert in leading having autonomous agents handle the tenant relations, things like communication and repair orders to a unit and rent collection. But I think a lot of people aren't really sure what an autonomous agent is. They're like, Hmm, is that somewhere between an autonomous car and a Roomba or something? So what is an autonomous agent?   Dana Dunford  11:42   Yeah, so there's two different types of AI, and where we are right now is with traditional AI. There's also agentic AI, where essentially AI will just take over, be proactive, think about things in advance, know exactly how to solve and make decisions. But Keith, to your point, very many out there here, AI, it's very much of a buzzword, and so I love some sort of parallels, just like you had mentioned with like the robot vacuum. I think a really good parallel would be self driving cars, because that's something that's applicable. We can all relate to. You know, you have Tesla, I have one, and it can drive me to and from work at any time, fully on that autonomous but there will be occasionally times in San Francisco where it will require me to take over the wheel because it's too foggy. There's something that goes on that's too complex of a situation. That is where I would say AI is today that traditional, where it's like it can follow exactly a process, but if the process messes up, like there's something in its way, it can't make a decision. It beeps at you and says, take over, whereas if you look at something like Waymo on the self driving car side, that is fully autonomous. There's no one there. There's no one making decisions. But it's very limited on where it can go, what it can do. Now the technology is better, and that's for another conversation, but it's just slower to go to market. And so with traditional AI, and what we're seeing now, it's fast to market. Everyone can use it, but you can't rely on it 100% you can't say it takes the wheel 100% of the time. And I don't have to think about it. And so that is where we are. I think a lot of experts in the space will say 2030, is when we will see this agentic AI. Will see it completely take over, but we're just not there today.    Keith Weinhold  13:47   All right, we're talking about the transition from traditional AI, which is in place today, to agentic AI, perhaps the Advent or popularity of that in five years, when I think about autonomous agent a lot of times, I like to look at etymology. Just what does that specifically mean? So we're talking about for another AI or a bot, if you will, to have autonomy over decision making. And when we think about autonomous agency with property management, how can we think of that application?   Dana Dunford  14:20   Yeah, I think that you need to break it down into what AI does very well right now, and what you could have aI fully take over, and where you might have some problems. And let me back up to if everyone remembers Watson, who beat Jeopardy, this was a while ago. The reason was, was actually because AI is very good at IQ. It can look up a ton of facts, or it can solve a really complex math problem. So anything on like the IQ side, AI is great to solve, but it's EQ that AI. Lacks, yeah, and EQ is me picking up the phone and saying, you know, Keith, I'm so sorry I messed up on, you know, whatever it was for you. If you're my boss, I'm so sorry here. So I'm going to make it right. Blah, blah, blah, blah, blah. And so that's where AI is not as good. And so when I think about any kind of system with real estate, you know, putting together your pro forma and looking at the cash flow and all of that, like AI can actually do it well, if you set up these are all the prompts that I would need, or take everything from insurance to interest rates and come up with the pro forma. But where AI will fail is a lot of times on the tenant communication side. And the reason for that is, let's just say, Keith, you have a apartment complex and there is the heat out. Well, if someone has a screaming baby in the background when you pick up the phone, you are going to answer that question, or you're going to talk to that tenant a lot differently if you're human versus if you're AI, you're going to say, oh my gosh, you have a four month old baby. You know, I also have kids. I know exactly what you're going through. And just so you know that HVAC technician is coming out right away, I will be here for you. I'm going to call you in five minutes. And so I always say, especially in real estate, because real estate is a people business, you really need to what, what you're trying to automate, or what you're trying to use, AI into four quadrants, and one axis, the horizontal axis, is IQ. Anything along that access it does well, but the vertical axis is EQ. And so the higher up you go on EQ, where you need relationships, the less likely it is, or my recommendation, would be, put a human in there. And so when we think about AI, it's like, if you're calling someone to confirm an appointment and remind them that, like an electrician is going to be there in an hour, you don't really need a human to do that. That's something that AI can do, and someone's going to have a delightful experience, right? But if it's something that requires that, EQ, that's where you're still going to have to have humans there.   Keith Weinhold  17:11   One thing that I often think about is, some years ago, popular email providers like Gmail, when someone would send you an email message asking you a question, Gmail basically started reading that email for you and giving you three little bubbles to click on the bottom, basically where you can click a yes answer, no answer or a follow up for more information, does that help give some relativity to what We're talking about here in property management and those tenant relations.   Dana Dunford  17:43   Yeah. I mean, I think that the Gmail with like, yes, no or No, thank you, or you get it also on LinkedIn that almost has zero EQ, because it's really just answering a question. It's not saying, Keith, I hope you had a wonderful weekend. You know, on your run, blah, blah, blah, blah, blah. It's not doing any of that. And so I think that is very much of a case of like, it's responding exactly to the email. I do think AI is getting better, where it's having that human touch involved in it when it responds to things. So now in Gmail, where you can have it draft you a response, but at the same time, it's not quite there unless it has enough context. And what I mean by context, and Gmail is such a good example, let's just say Keith today, if you look at Gmail and it's responding to an email, it is literally only responding based on the context it has in that email, right? But let's just say Keith, that you could increase context. So I gave you two axes, like EQ and IQ, high and low on both. Imagine if I could add a third axis on there, so it's almost like 3d and it's context. Now imagine that email you just mentioned came in, and it also could look at my messages, Keith with you on, let's just say Facebook, it also could look at the last shows that you had out there. It also just looked online at things, and maybe it could look at other, you know, information that you might have posted on LinkedIn. And maybe you posted on LinkedIn about your run this weekend. Now I can respond with a lot more context. Hey, Keith, saw on LinkedIn. You had this that is actually adding EQ to it, where it's making it much more personalized. And I think that is where the future of technology is going, and that's why data is such a big play here, because the more context you have, the better you are. And you know, we see that personally as a tech company, we wanted to control more of the data. We don't want to have a ton of APIs with other companies running maybe self guided tours for us, or running the maintenance coordination, because we need that all in our system. Because if we don't have access to the lease agreement to know specifically, do they have an occupant under one years old in the place it makes it. Lot more difficult for us to respond in a very eloquent way and help solve that EQ problem that a lot of AI has today.   Keith Weinhold  20:09   Talk to us more about how today autonomous agents are helping with property management, whether that's handling tenant requests for repair issues or helping virtual showing. So tell us more about how it's really helping investors today, and then what to watch out for.   Dana Dunford  20:27   Yeah, definitely. So the autonomous agents, or at least the AI agents, that we have always draft things up. Well we use them for like, some of the best places to use them are things like troubleshooting repair requests. Okay, 7% of repair requests that come into our system. And I'm sure with any of your guys' portfolios, you'll see the same thing, 7% we can get the tenant to solve without liability. However, we have to train the AI, so we have to say, Listen, we can have zero liability with this. So if the ceiling is over 10 feet tall, do not put a tenant on a ladder and tell them to change a light bulb. You need to know exactly like you know when a tenant says, My light bulbs out and it checks out. They moved in a year ago. That's their responsibility. Like you are not going to put them on a ladder unless you have more of that context. And so on the troubleshooting side, that is a great way where AI can respond and fully come up with here's a summary of everything we've done. And here, this request was either closed or actually, we need to pass this over to human that is a great way to use AI. You just need to make sure the data you're using is right and it's trained in the right way. Because if you don't have all of those additional specific, intricate type of examples that I mentioned for residential property management, you can get in a lot of trouble this same for an autonomous agent would be on the leasing side. It's very easy to do it early on when you get the tenant inquiries coming in, because now what you're trying to do is just qualify them. Is this person qualified for a tour, and if they are, what time do they want to see the property? Right? And how do I get them in as quickly as possible? With that, though, you have to train it. So, for example, I live in California. I live in San Francisco. You can't just say the credit score requirement is 650 because if the person is on Section eight, which you are required to accept in California, you have to give an alternative to credit in order to let them qualify. And so that's where these models to get, these autonomous AI agents. It becomes really important to be a subject matter expert in the space and be able to run this and have it train and know exactly what it should be saying in those cases. Now, Keith, I always say kind of as a rule of thumb, the farther down you get on something, the more challenging it is for it to be fully autonomous. And that's where you need a human involved. So for example, for us, once you're talking to service professional and communicating between them and a tenant, you very much need a human to be there to help with that. And same thing on the leasing side, there is no way, actually, if you know anyone, Keith, I would love to talk to them, but there is no way a tenant is going to go ahead and talk to an AI agent all the way to signing a lease and handing over the keys, especially if you're doing something like self guided tours, they're going to want someone on the phone talking to them. Hey, I'm here for you again. That EQ those quadrants I mentioned, really bringing that into play. So I found a lot of things with property management. At the beginning, you can use AI, but there's a certain point where you get to something where you say, I actually need a human to be calling or messaging, because you need that additional touch.   Keith Weinhold  23:47   That makes sense. This is not buying a weed eater. This is actually a rather intimate transaction. We're talking about where you and your family are going to live and thrive and eat and sleep every day we're talking with hemlane, CEO and co founder, Dana Dunford, about applying AI in real estate and property management more when we come back with Dana, I'm your host. Keith Weinhold   Keith Weinhold  24:12   you know, most people think they're playing it safe with their liquid money, but they're actually losing savings accounts and bonds don't keep up when true inflation eats six or 7% of your wealth. Every single year, I invest my liquidity with FFI freedom family investments in their flagship program, why fixed 10 to 12% returns have been predictable and paid quarterly. There is real world security backed by needs based real estate, like affordable housing, Senior Living and health care. Ask about the freedom flagship program. When you speak to a freedom coach there, and that's just one part of their family of products, they've got workshops, webinars and seminars designed to educate you before you invest. Start with as little as 25k and finally, get. Money working as hard as you do, get started at Freedom, family investments.com/gre, or send a text now it's 1-937-795-8989, yep, text their freedom coach, directly again. 1-937-795-8989   Keith Weinhold  25:23   the same place where I get my own mortgage loans is where you can get yours. Ridge lending group and MLS, 42056, they provided our listeners with more loans than anyone because they specialize in income properties. They help you build a long term plan for growing your real estate empire with leverage. Start your prequel and even chat with President chailey Ridge personally while it's on your mind, start at Ridge lending group.com that's Ridge lending group.com   Dolf Deroos  25:56   this is the king of commercial real estate, Dolf de Roos. Listen to get rich education with Keith Weinhold and Don't Quit your Daydream.   Keith Weinhold  26:13   Welcome back to get rich education. We're talking with Dana Dunford in a rather forward looking episode, applying AI to real estate investing and property management and Dana, I think I would wonder about if AI has much reasoning ability, as far as, why don't we say prioritization with a tenant repair request? If a tenant has a repair request because their kitchen cabinet doors are squeaky, that's probably something that needs to be handled differently and is going to be lower on the priority chain than if a sink just flooded all over the bathroom floor, and it's going to ruin the subfloor in a few hours if it's not addressed. So where are we at with AI's reasoning ability there?   Dana Dunford  26:57   It's actually pretty good at prioritization, so it can tell our team where things are from a priority list, however, where we found that we've had to train it more, and this is us putting logic into it from a large language model, is it hasn't picked up certain things. And let me give you an example. Keith, my toilets not working, right? Okay, well, the biggest question to ask is, how many toilets do you have in the house? How many are in the property? Because if there is one, that is definitely an emergency, if there are two, not so much of an emergency. And so that's where there's additional contacts that comes in, go search under the marketing description, how many toilets are in this house, right? And then confirm with the tenant the other one is still functioning. And so there's certain things like that that we've found we've had to personally train to get it to respond in the right way. But overall, like generally, it's pretty good at helping to de escalate things, turning off valves saying, hey, mop up. You would be surprised how many tenants don't just like mop up the water on the floor. They're like, Oh, I wanted to keep it so you could see what it looked like. It's like, no, no, no, you need to mop it up. And by the way, we need fans in there. And there's a point where you just get a remediation specialist there. It's one of the most expensive trades, because usually insurance is called if you're calling a remediation group, but really understanding the extent of it and stuff like that, AI is actually pretty good at that. And the reason why is that is an IQ thing, where it's something easily searchable on the internet that is applicable to all homes, right? And so it's much easier for them to be able to do the prioritization of repairs.   Keith Weinhold  28:39   Okay? So an investor can basically buy or leverage the hemlane software and tell me, is there an AI integration with it? And like, how does that interface actually look and how much does the investor need to use it? What's already built in? Tell us more there.   Dana Dunford  28:58   Yeah. So we have a repair coordination. So when we build features, we build features to solve problems, not to like call it a feature, right? And so there's one feature we have called repair coordination, and that is to end to end, coordinate your repair all the way from troubleshooting to confirming work is completed and paying the service professional on your behalf. How we get that done. We don't think the owner really cares, as long as it's a five star experience for them and a five star experience for the tenant. And so what we've done in our approach has been, you always have humans that you start with, and these are people who are trained specifically in all of these things we've been talking about. Then what you do is you add AI in, and it's not quite yet a co pilot, a co pilot, is actually helping, like, make those decisions, but it's making the humans faster. And then the humans can come back to us, our repair coordinators, and say, Hey, listen, this is where the AI fails a bit. This is where I had to replace something in the AI before I clicked send. And. That is a really good way to do it, because I've seen out there, and I'm even though I'm in Silicon Valley, I'm in San Francisco, like aI Mecca, I'm probably more conservative on using it in part because of tenant landlord law and just what can go wrong. And so for me personally, it's like, I see sometimes out there where people's like, use our AI repair coordinator and it's fully AI. And it's like, yeah, but we've seen cases where the AI fails, just like I mentioned, where my car asks me to take over the wheel and and that's where I think that we're just not quite there yet, and we need to give it more time, you need to make sure you're using the right technology for it, but that's where I feel like it's almost more like an assistant to me versus an actual replacement or a co pilot yet, but it will soon get there.   Keith Weinhold  30:55   Well, a lot of times the producer or I guess, landlord, in this case, they want to use AI, but consumers don't really want to consume AI content. You can imagine, if a tenant had a problem, they don't want to feel like an AI was used all the way through the process and was never involved. So tell us more about that. I mean, how do the tenants take it?   Dana Dunford  31:17   Keith, I love that question so much. Because one I think sometimes technology companies are not transparent of what is AI and what is not AI. Yeah, I think the first thing you need to do is be transparent that it's aI talking to you. If you don't do that, you've suddenly lost trust, right? Sometimes they'll brand it as a person, but it's really not. So that's the first thing I would say. The second thing I would say is, if the AI solves what they need, we have found in a very delightful way. We have found that they don't care if it's AI, if they're chatting and it's so fast and the answer is their question, then they don't care that it's aI doing it, or human they just care about, what is my problem, and how do I get that solved? Right as quickly as possible. I think if AI was slow, they would care, like, they're like, Oh, it's a slow support agent, because they're too cheap to, like, invest in support. But no, they actually get their questions resolved. We have occasionally had tenants who have said, Hey, this didn't help me. You know, connect me with an agent, and then we connect them right away with an agent. But what's interesting in those cases is the AI actually had the right answer, so it gave them exactly the answer. But the person was like, I just don't want to talk to AI. Then the question is, how do you actually change it to make them want to talk to AI? And a lot of it has to do with that. EQ, how do you add it to make it such a delightful experience for them, where you're adding so much more in? And how you say, like, Does that help answer your question? I'm happy to like say it in a different way, if that is helpful. So I think a lot of times when someone says, oh, the AI answers that, but people just want to talk to human. It's really more that the AI didn't answer it how they wanted it to be answered, or it asked too many obnoxious questions, where the person's like, just let me talk to human. You're asking me the wrong questions. This is not applicable, and that's really where you need to have a better level of where your technology should be when you're responding to someone   Keith Weinhold  33:20   just quickly. Dana, how is it integrated with dispatch, with that sink flooded all over the floor? Example, would the AI know to contact a plumber versus just a handyman that works at a lower rate? So how does it work with dispatching?   Dana Dunford  33:35   They would before anything is dispatched, because it's another human involved. We do have, at this moment, we still have humans involved checking it, but it would know because of a couple of things we have. One is preferred service professionals. So who do you want to go out? First, second, third, fourth. Then of those service professionals, what do they do? Is it just septic, you know? Do they do full plumbing, whatever it may be, and then also, what that person's hours are like, if it's a weekend and it's an emergency and someone doesn't work weekends, you're not going to call that service professional. You're going to call the next one in line who is available. So all of that is built into it, but we still always have humans look it over to say, is that the right category? Are they dispatching the right service professional? All of that, eventually that can just take over with AI doing it. But at this moment, we still put humans involved, because most services have a service call, and we need a person to say, Yes, I made that decision to send that person out, just because, you know, could be $89 and for everything service calls add up, so we want humans to make that better for you?   Keith Weinhold  34:40   Yeah. All right, so we still have a good level of human involvement. Well, Dana, before I ask how our listeners can learn more about hemlane, what does investing in real estate look like in five years? Since you are rather forward looking there   Dana Dunford  34:56   yeah, So I think there's a couple of things right now. Keith, we had spoke. And right before this show started about how challenging it is. It's a slow real estate market. Yeah, it is. I still think people will regret if they don't purchase now versus in five years. You know, I still think you should be looking for those great deals where someone has to sell and the price doesn't matter as much and you don't have as much competition. So when you look five years out, it has to become easier to invest and manage Real Estate. Today, to me, it's still a broken process. It's still so challenging to get anything done, it's still so manual to get everything done, and it's also you're dealing with people, and people get exhausted by that, like the drama and stuff like that. So I think in five years, you'll have less of that, there will be much more standardization. And an example I would give is, like, with the taxi industry and Uber Right? Like, a very consistent quality, you know what you're going to get, you're going to get from point A to point B. We need the same thing for real estate, with what you're investing in? How that happens? There's a lot of great technology companies out there doing things exciting. Things are like fractional ownership and tokenization. I think that is something that online, being a little bit more passive is going to be a lot easier. I think remote first investing is going to be the way to go, people are going to feel so much more comfortable investing not in their backyard, which I know Keith, you and I are huge proponents of. And then I also just think that in the case of how many people are going to be focused on who's their tech partner versus just who's their local partner? I think that is going to be another thing, because of all of this we mentioned with AI and those who are using more technology, even just to source the deals. I'm not talking about management. I'm talking about straight from the start, or how you finance it. Anyone who is using more technology and better technology is definitely going to win in this space.   Keith Weinhold  37:02   Yeah, investing out of state continues to grow in popularity, and platforms like hemlane, with the right AI integrations can help reduce that friction in still a pretty high friction industry over the next five years. Well, Dana, I think you really going to get the wheels turning for a lot of listeners here, if they want to learn more about hemlane, what's the best way for them to do that?   Dana Dunford  37:26   Yeah, you can go to www.hemlane.com We've everything from free packages to manage your properties to much more full service, comprehensive with that repair coordination we spoke about just please do mention this interview slash podcast, specifically Keith and GRE and you will get 20% off your first year there. So please do make sure to mention it.   Keith Weinhold  37:50   Oh, thank you for doing that for our listeners. Dana Dunford, it's been valuable as I knew it would be. Thanks so much for coming onto the show.   Dana Dunford  37:57   Great. Thanks so much for having me.   Keith Weinhold  38:02   You Brenda, how much does it cost for an investor to use hemlane? Well, there's a free software package where you don't have to leave a credit card or anything like Dana mentioned. Their website will show you that monthly. There are a few packages and fee schedules, but they all have 14 day free trials too. Now, if you use a professional manager, it's less likely that hemlane can help you. If you self manage, you can book a free demo right there from the top of their homepage. It's really easy to find. They can help you with tenant screening, background and credit checks, listing, syndication, online rent collection, tracking rent payments, late fees, and they've got dashboards for lease and tenant status, also everything to do with streamlining maintenance requests, work orders and some of the logistics of your repair coordination, H, E, M, L, A, N, E, hemlane.com, you might like the demo. You can mention GRE for 20% off your first year. That is kind of Dana to do that for us until next week, when I'll be back to help you build your wealth. I'm your host. Keith Weinhold, don't quit your Daydream.   Speaker 2  39:20   Nothing on this show should be considered specific, personal or professional advice. Please consult an appropriate tax, legal, real estate, financial or business professional for individualized advice. Opinions of guests are their own. Information is not guaranteed. All investment strategies have the potential for profit or loss. The host is operating on behalf of get rich Education LLC, exclusively   Speaker 3  39:40   The preceding program was brought to you by your home for wealth building, get richeducation.com Transcribed by https://otter.ai

Send us a textIn this dynamic episode of Living the Dream with Curveball, we are thrilled to welcome Christos Garkinos, a visionary leader in the luxury resale market and the author of the bestselling book, "Cover the Comeback." With over 25 years of experience in fashion and media, Christos shares his remarkable journey from a young Greek immigrant in Detroit to working alongside Richard Branson at Virgin Megastores. He opens up about the challenges he faced in his career, including a significant personal crisis that led him to become sober and ultimately inspired his writing. Christos discusses how he reinvented the resale industry, earning the title of the "Robin Hood of fashion," by making luxury items accessible to a broader audience. Listeners will gain insights into his innovative live streaming venture, Covet by Christos, which has become a leading platform for luxury goods. Join us for an inspiring conversation filled with resilience, creativity, and the power of reinvention. Discover more about Christos and his work at Covet by Christos on Instagram and find his book on Amazon and Barnes & Noble.

From $700 a Month to a $9B Giant: Building Life360 with Chris Hulls What happens when a founder ignores the “safe path,” bets on himself, and keeps going long after most people would've quit? In this episode of The Jess Larsen Show on Innovation & Leadership, Jess sits down with Chris Hulls — Co-Founder and Executive Chairman of Life360, the world's largest family safety platform with 90+ million monthly active users and a public valuation approaching $9 billion. Chris's journey is anything but conventional. He went from growing up in a small farm town… to enlisting in the Air Force at 17… to almost becoming a dishwasher at the South Pole… to dropping out of Harvard Business School… to living in a friend's closet on $700/month while building the first version of Life360. But the real story is what came next: —a category-defining pivot from disaster response to family location sharing, —launching on Android before anyone believed teens would ever have smartphones, —surviving seven slow years before meaningful traction, —and ultimately building a platform that detects car crashes, dispatches tens of thousands of ambulances a year, and has become a “social network for families.” Chris and Jess go deep into what it actually takes to scale from zero to multi-billion-dollar market cap: the messy pivots, the lucky breaks, the conviction bets, why too much “data-driven thinking” kills innovation, and why founders must learn to hold two opposing truths at once — relentless belief and complete surrender to the chaos. This is a conversation for founders, leaders, and anyone who wants to understand the real psychology behind building something massive from scratch. Learn more about your ad choices. Visit megaphone.fm/adchoices

In this insightful episode of The Mark Divine Show, Mark is joined by Ranjay Gulati, a renowned Harvard Business School professor and influential business thinker. Together, they explore the true meaning of courage, debunking Hollywood stereotypes and discussing insights from significant figures like Nelson Mandela and Steve Jobs. Ranjay shares his research on courage in business and leadership, and delves into his experiences from his new book, 'How to Be Bold'. The conversation touches on personal stories, historic examples, and practical strategies to develop courage in the face of uncertainty. Don't miss this compelling discussion!Key Takeaways: What courage really is (and isn't)How fear, uncertainty, and volatility can sharpen—not shrink—your leadershipWhy imagination and conviction are critical in today's VUCA worldHow to build a “courage muscle” through training and communityThe difference between boldness and recklessness—and how to stay grounded in both business and lifeInspirational Quote: “Courage is the willingness to take bold, risky action to serve a purpose that you perceive to be worthy, usually in the face of an abiding fear.” - Ranjay GulatiSponsors and Promotions:Unlock your full potential and lead with courage, clarity, and purpose—join the Unbeatable Foundations Tribe and master the Five Mountains to become truly unbeatable in life and leadership.Join for free for 7 days: Unbeatable Foundations TribeQualiaFeel in your prime WAY longer than you ever thought possible, try Qualia Senolytic up to 50% off right now at qualialife.com/divine15, and code DIVINE15 at checkout for an extra 15% off. Backed by a 100 day money back guarantee. IndeedWith Indeed Sponsored Jobs you only pay for results. No monthly subscriptions, no long-term contracts, just a boost whenever you need to find quality talent fast. Get a $75 JOB CREDIT to help get your job the premium status it deserves at Indeed.com/DIVINE.BUBS Naturals: I use BUBS Naturals Collagen Peptides, MCT Oil, and Electrolytes daily for focus, recovery, and hydration—all built on a mission to honor a fallen Navy SEAL. Use code UNBEATABLE for 20% off any one time purchase or subscription at www.bubsnaturals.comGuest Links:Website: https://ranjaygulati.com/Instagram: https://www.instagram.com/ranjaygulati/LinkedIn: https://www.linkedin.com/in/ranjay-gulati/YouTube: https://www.youtube.com/@RanjayGulatiMark Links: Website: https://unbeatableleader.comYouTube: https://www.youtube.com/@markdivineofficial/Instagram: https://www.instagram.com/markdivineofficialLinkedIn: https://www.linkedin.com/in/markdivine/Facebook: https://www.facebook.com/markdivineofficial/Subscribe to https://www.youtube.com/@markdivineofficial for more inspiring conversations on leadership, growth, and impact.Rate and review the show to help us reach more listeners.Share your thoughts and takeaways in the comments!Timestamps:00:00 Defining Courage: Beyond Hollywood Stereotypes01:01 Introduction to the Mark Dev Divine Show01:29 Guest Introduction: Ranj Gulati02:42 Understanding Courage: Insights from Nelson Mandela03:29 Facing Fear: Lessons from the Navy SEALs04:34 Psychological Perspectives on Courage06:47 VUCA: Navigating Volatility, Uncertainty, Complexity, and Ambiguity11:56 Personal Anecdotes: Courage in Action19:49 The Role of Conviction in Courageous Actions22:31 Courage in the Age of AI and Uncertainty26:34 Educational Shifts: From Knowledge to Human Development27:51 The Role of Courage in Personal Growth28:32 Navigating Disruptive Change with AI29:35 The Future of Human Skills32:16 Imagination vs. Vision in Leadership33:51 The Importance of Creativity and Courage38:09 Support Systems for Courage50:21 Balancing Boldness and RecklessnessSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Stephen Cloobeck didn't climb the ladder. He built his own. In this episode, we talk about what it really takes to grow a billion-dollar company without a business degree: and why integrity, discipline, and grit beat credentials every time. We get into his biggest pivots, how mentorship shaped his success, and why EQ always outperforms IQ in business and life. Stephen also opens up about giving away over $63 million, calling out “wokeness as weakness,” and what real leadership looks like when you're under pressure. Stephen Cloobeck is the founder and former CEO of Diamond Resorts, which sold for $3.3 billion enterprise value. He's been on Undercover Boss more than anyone, donated millions, and still believes character is the ultimate ROI. What We Discuss:  02:03 - Stephen's $63 million in philanthropic giving 04:02 - Undercover Boss episodes and giving away the most money  09:30 - Learning business from Mike Milken instead of business school  12:45 - Harvard Business School case study on his industry disruption  15:20 - Treating employees like family as competitive advantage  Thank you to our sponsors: Therasage: Head over to therasage.com and use code Be Bold for 15% off  Air Doctor: Go to airdoctorpro.com and use promo code HUSTLE for up to $300 off and a 3-year warranty on air purifiers. Magic Mind: Head over to www.magicmind.com/jen and use code Jen at checkout. Momentous: Shop this link and use code Jen for 20% off  Manna Vitality: Visit mannavitality.com and use code JENNIFER20 for 20% off your order  Prolon: Get 30% off sitewide plus a $40 bonus gift when you subscribe to their 5-Day Program! Just visit https://prolonlife.com/JENNIFERCOHEN and use code JENNIFERCOHEN to claim your discount and your bonus gift. Amp fits is the perfect balance of tech and training, designed for people who do it all and still want to feel strong doing it. Check it out at joinamp.com/jen    Find more from Jen:  Website: https://www.jennifercohen.com/ Instagram: @therealjencohen   Books: https://www.jennifercohen.com/books Speaking: https://www.jennifercohen.com/speaking-engagement Find more from Stephen Cloobeck:  Instagram: @stephenjcloobeck  Website: https://stephenjcloobeck.com/ 

Stephen Cloobeck didn't climb the ladder. He built his own. In this episode, we talk about what it really takes to grow a billion-dollar company without a business degree: and why integrity, discipline, and grit beat credentials every time. We get into his biggest pivots, how mentorship shaped his success, and why EQ always outperforms IQ in business and life. Stephen also opens up about giving away over $63 million, calling out “wokeness as weakness,” and what real leadership looks like when you're under pressure. Stephen Cloobeck is the founder and former CEO of Diamond Resorts, which sold for $3.3 billion enterprise value. He's been on Undercover Boss more than anyone, donated millions, and still believes character is the ultimate ROI. What We Discuss:  02:03 - Stephen's $63 million in philanthropic giving 04:02 - Undercover Boss episodes and giving away the most money  09:30 - Learning business from Mike Milken instead of business school  12:45 - Harvard Business School case study on his industry disruption  15:20 - Treating employees like family as competitive advantage  Thank you to our sponsors: Therasage: Head over to therasage.com and use code Be Bold for 15% off  Air Doctor: Go to airdoctorpro.com and use promo code HUSTLE for up to $300 off and a 3-year warranty on air purifiers. Magic Mind: Head over to www.magicmind.com/jen and use code Jen at checkout. Momentous: Shop this link and use code Jen for 20% off  Manna Vitality: Visit mannavitality.com and use code JENNIFER20 for 20% off your order  Prolon: Get 30% off sitewide plus a $40 bonus gift when you subscribe to their 5-Day Program! Just visit https://prolonlife.com/JENNIFERCOHEN and use code JENNIFERCOHEN to claim your discount and your bonus gift. Amp fits is the perfect balance of tech and training, designed for people who do it all and still want to feel strong doing it. Check it out at joinamp.com/jen    Find more from Jen:  Website: https://www.jennifercohen.com/ Instagram: @therealjencohen   Books: https://www.jennifercohen.com/books Speaking: https://www.jennifercohen.com/speaking-engagement Find more from Stephen Cloobeck:  Instagram: @stephenjcloobeck  Website: https://stephenjcloobeck.com/ 

We've all done it — used a big fancy word to sound smarter or more impressive. But does it actually work? Research says no. In fact, the secret to sounding intelligent and confident has nothing to do with big words at all. I'll explain what is far more powerful. https://www.businessinsider.com/use-simple-language-to-sound-smarter-2015-9 Maps are fascinating. Did you know that early maps were not made for navigation at all, and a lot of modern maps are filled with mistakes and distortions that frustrate entire countries? Jay Foreman, co-host of the hit YouTube series Map Men (https://www.youtube.com/playlist?list=PLfxy4_sBQdxy3A2lvl-y3qWTeJEbC_QCp) joins me to uncover the strange, surprising, and often controversial world of mapmaking — and why maps still shape how we see the world. Jay is author of the book This Way Up: When Maps Go Wrong (And Why It Matters) (https://amzn.to/49gSlrk). Everyone remembers a time when they wish they had been more courageous. They wish they had spoken up, took a risk, or made a bold move. But what separates courage from recklessness? Harvard Business School professor Ranjay Gulati, author of How to Be Bold: The Surprising Science of Everyday Courage (https://amzn.to/42Tmg52), explains how to tap into genuine courage when it matters most — and why bravery often looks different than you think. Finally, have you ever noticed that almost every zipper in your life works flawlessly? That's no accident. One company dominates the global zipper market — and their story is a master class in precision, persistence, and quality. Listen as I reveal how this quiet manufacturing giant came to control nearly every zipper on Earth. https://ykkamericas.com/our-history/ PLEASE SUPPORT OUR SPONSORS! AG1: Head to ⁠https://DrinkAG1.com/SYSK ⁠ to get a FREE Welcome Kit with an AG1 Flavor Sampler and a bottle of Vitamin D3 plus K2, when you first subscribe!  INDEED: Get a $75 sponsored job credit to get your jobs more visibility at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://Indeed.com/SOMETHING⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ right now! QUINCE: Give and get timeless holiday staples that last this season with Quince.  Go to ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://Quince.com/sysk⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ for free shipping on your order and 365 day returns! ON POINT: We love the On Point podcast! Listen wherever you get your podcasts! ⁠⁠⁠⁠https://www.wbur.org/radio/programs/onpoint⁠⁠⁠⁠ SHOPIFY: Shopify is the commerce platform for millions of businesses around the world! To start selling today, sign up for your $1 per month trial at⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ https://Shopify.com/sysk⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Learn more about your ad choices. Visit megaphone.fm/adchoices

Why do only 9% of people and companies grow stronger during crises? According to Harvard Business School professor and author Ranjay Gulati, the answer isn't intelligence—it's courage. In this episode, AJ and Johnny unpack what it means to act in the face of fear, not in the absence of it. Drawing from decades of research and Ranjay's new book The Soul of Courage, the conversation explores why we're hardwired to freeze under uncertainty, how the most courageous people “resource” themselves to act, and what separates bold leadership from reckless risk-taking. From stories of NASA pilots and nuclear engineers to everyday professionals stepping up under pressure, this episode is a masterclass in practical courage—how to develop it, share it, and lead with it when everything's on the line. What to Listen For [00:01:38] Why 91% of companies retreat in recessions—and 9% win [00:03:06] The psychology of “loss avoidance” and our addiction to safety [00:05:00] The difference between risk and uncertainty—and why the brain freezes [00:07:08] The Fear Equation: redefining courage as action in the face of fear [00:08:44] The Stanford snake experiment and building a “can-do” mindset [00:11:00] How domain mastery and belief from others fuel self-efficacy [00:14:47] Bold vs. reckless: Aristotle's timeless lesson on measured risk [00:18:54] Courage is not a solo act: the importance of your “support squad” [00:24:32] The link between deep purpose and enduring courage [00:26:31] How to “act your way into knowing” when data is unclear [00:30:03] The science of calm—rituals that regulate fear and focus [00:33:05] Rewriting your personal story to unlock courage [00:38:38] How charisma inspires collective courage in others A Word From Our Sponsors Stop being over looked and unlock your X-Factor today at ⁠⁠⁠⁠⁠⁠⁠⁠unlockyourxfactor.com⁠⁠⁠⁠⁠⁠⁠⁠  The very qualities that make you exceptional in your field are working against you socially.  Visit the ⁠⁠⁠⁠⁠⁠⁠⁠artofcharm.com/intel ⁠⁠⁠⁠⁠⁠⁠⁠for a social intelligence assessment and discover exactly what's holding you back. If you've put off organizing your finances, Monarch is for you. Use code CHARM at ⁠monarch.com⁠ in your browser for half off your first year.  Indulge in affordable luxury with Quince. Upgrade your wardrobe today at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠quince.com/charm⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ for free shipping and hassle-free returns. Grow your way - with Headway! Get started at ⁠⁠⁠⁠⁠⁠⁠⁠makeheadway.com/CHARM ⁠⁠⁠⁠⁠⁠⁠⁠and use my code CHARM for 25% off. Ready to turn your business idea into reality? Sign up for your $1/month trial at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠shopify.com/charm⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Need to hire top talent—fast? Claim your $75 Sponsored Job Credit now at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Indeed.com/charm⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. This year, skip breaking a sweat AND breaking the bank. Get your summer savings and shop premium wireless plans at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠mintmobile.com/charm⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Save more than fifty percent on term life insurance at ⁠⁠⁠⁠⁠⁠⁠⁠SELECTQUOTE.COM/CHARM⁠⁠⁠⁠⁠⁠⁠⁠ TODAY to get started  Curious about your influence level?  Get your Influence Index Score today! Take this 60-second quiz to find out how your influence stacks up against top performers at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠theartofcharm.com/influence⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Episode resources: ⁠⁠RanjayGulati.com⁠ ⁠How to Be Bold⁠ Check in with AJ and Johnny! ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠AJ on LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Johnny on LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠AJ on Instagram⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Johnny on Instagram⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠The Art of Charm on Instagram⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠The Art of Charm on YouTube⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠The Art of Charm on TikTok⁠ Learn more about your ad choices. Visit megaphone.fm/adchoices