Botter’s Muze Podcast

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The podcast that is all about staying ahead of the curve through the implementation of personalized 1on1 conversations with your audience. We focus on designing the persona’s, the conversations they are having and the chatbot technology that is enabling the dialogue. The daily use of text and chat…

Bot Implementation Institute


    • Jul 16, 2022 LATEST EPISODE
    • monthly NEW EPISODES
    • 30m AVG DURATION
    • 43 EPISODES


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    Latest episodes from Botter’s Muze Podcast

    BMP-43 Voice Design for Robots

    Play Episode Listen Later Jul 16, 2022 39:54


    In this episode we interview Jason Gilbert, an experienced voice designer sharing his does and don'ts about voice…

    BMP-42 Conversational AI in SaaS Solutions

    Play Episode Listen Later Jun 10, 2022 25:11


    In this episode we interview Brian Smith, a seasoned Conversational Designer, who with his team, creates Conversational AI…

    BMP-41 Conversational Commerce

    Play Episode Listen Later May 16, 2022 7:11


    In this episode Jerome will talk about Conversational Commerce, a subject close to his heart and about which…

    BMP-40 The AI-Powered Workplace

    Play Episode Listen Later Mar 18, 2022 41:45


    Interview with Ronald Ashri CEO of OpenDialog and author of the book the AI Powered Workplace. Ronald shares…

    BMP-39 The SMS Bot that is chaining Real Estate

    Play Episode Listen Later Feb 11, 2022 32:00


    SMS bots changing the face of Real Estate. Check out episode 39, where we have the pleasure of…

    BMP-38 Building Quality Voice Bots

    Play Episode Listen Later Jan 28, 2022 37:35


    2022 Conversational Ai Trends: Social Media Chatbots, Voicebots and Customer Experience and CoToday we have a special treat.…

    BMP-37 2022 Conversational Ai Trends

    Play Episode Listen Later Jan 22, 2022 28:27


    2022 Conversational Ai Trends: Social Media Chatbots, Voicebots and Customer Experience and Conversational Ai.All about what to expect…

    BMP-36 Bridging The Starters Gap

    Play Episode Listen Later Dec 3, 2021 22:43


    In this episode we are talking about bridging the STARTERS GAP. The gap between what the client wants…

    BMP-35 eCommerce Post Sales Conversations

    Play Episode Listen Later Jul 22, 2021 28:02


    When a consumer packaged goods company sells directly to its consumers, strong focus is on acquisition. However how…

    BMP-34 Interview with Christian Augustin of e-bot7

    Play Episode Listen Later May 28, 2021 30:45


    In this episode we will interview Christian Augustin, Customer Success Manager of e-Bot7 Christian can be found on…

    BMP-33 2021 Bots Stats

    Play Episode Listen Later May 7, 2021 33:10


    In this episode we will present what consumers prefer regarding personalization, chat channels and how big the market…

    BMP-32 Key Roles for any Bot Project

    Play Episode Listen Later Apr 23, 2021 32:54


    In this episode we are covering the key roles with their skills for starting and completing a succesfull…

    BMP-31 Top 5 Conversation Design Mistakes

    Play Episode Listen Later Mar 23, 2021 21:25


    In this episode Jerome shares the Five Conversation Design Mistakes and gives tips on how to avoid them.…

    BMP-30 Which Conversational Bot Platform?

    Play Episode Listen Later Feb 26, 2021 18:25


    This episode is all This episode covers which type of bot platforms are out there and which one…

    BMP-29 5 Steps to Conversation Design Excellence

    Play Episode Listen Later Feb 5, 2021 15:30


    This episode is all about how to start with conversation design. Jerome had created a five step approach…

    BMP-28 Demistifying AI NLP in chatbots

    Play Episode Listen Later Jan 28, 2021 31:25


    How can AI and NLP be used in chatbots, what are the different options and how can you…

    BMP-27 Conversational eCommerce Performance

    Play Episode Listen Later Jan 8, 2021 35:09


    In this episode we discuss the importance of measuring your chatbot performance and the different domains you have…

    BMP-26 Measure Chatbot Performance

    Play Episode Listen Later Oct 26, 2020 32:54


    In this episode we discuss the importance of measuring your chatbot performance and the different domains you have…

    BMP-25 Interview Jamin Brazil – Market Research Bots

    Play Episode Listen Later Sep 27, 2020 41:51


    Interview with Jamin Brazil, Market Research Professional and founder of several market research platforms and host of the…

    BMP-24 Latest Chatbot News – August 2020

    Play Episode Listen Later Aug 14, 2020 25:52


    In this podcast we share intersting news in the market such as: Which roles do you need in…

    BMP-23 Interview with Arnav Patel of Tars Chatbots

    Play Episode Listen Later Jul 31, 2020 41:27


    In this episode we Interview Arnav Patel of Tars Chatbots. He is a chatbot expert and the Marketing…

    BMP-22 100% Success with Small Steps

    Play Episode Listen Later Jul 10, 2020 36:47


    Small steps are critical when implementing a project thus also when implementing 1-on-1 conversations with a bot.In this…

    BMP-21 Securing the Why of your Bot Project

    Play Episode Listen Later Jun 19, 2020 30:58


    Securing the Why of your Bot Project. How to determine the business objective of your bot project. When…

    BMP-20 Qualitative Research at Scale with a Bot

    Play Episode Listen Later May 19, 2020 36:09


    There are different Qualitative Research Methods and many are taking place via Interviews. In this episode we talk…

    BMP-19 Key Tips on Conversation Design with Obaid Ahmed

    Play Episode Listen Later May 4, 2020 31:32


    Obaid Ahmed, CEO of Botmock shares great conversation design tips, also he dives in why a seperate conversation…

    BMP-18 Five Must Have Chatbot Conversations

    Play Episode Listen Later Apr 24, 2020 44:10


    Which conversations are mandatory in your chatbot to make sure your audience is staying engaged.The Five-Must-Have-Chatbot-Conversations! You can…

    BMP-17 Virtual (Chatbot) Project Manager

    Play Episode Listen Later Apr 17, 2020 27:32


    How can a project manager outsource task management activities to a chatbot to create a Virtual Project Manager?Improve…

    BMP-16 Customer Service Chatbot Mini-Course

    Play Episode Listen Later Apr 9, 2020 13:40


    How would you implement a customer service chatbot successfully avoiding the pitfalls? Reduce the pressure on customer service…

    BMP-15 Chatbot Conversation Design Software

    Play Episode Listen Later Mar 27, 2020 19:11


    In the design phase of your Bot Implementation project it is critical to design your conversations first before…

    BMP-14 Customer Service Continuity with a Chatbot

    Play Episode Listen Later Mar 24, 2020 43:54


    How to continue to support your customers with all their questions when there is an increase in questions…

    BMP-13 DTC in phases with a Chatbot using the Conversation Intimacy Model

    Play Episode Listen Later Mar 13, 2020 60:06


    You want to go direct as a brand and start your DTC / D2C or Direct To Consumer…

    BMP-12 B2B Software Sales With A Chatbot – Interview with Billy Bateman

    Play Episode Listen Later Mar 6, 2020 30:40


    This weeks podcast is all about how you increase conversion and book more meetings in a b2b software…

    BMP-11 The Bot Implementation Formula: Successful Personalized 1on1 Conversations

    Play Episode Listen Later Feb 28, 2020 23:12


    This Podcast Episode is about our proven end to end approach to implement personalized 1 on 1 conversations…

    BMP-10 Increase Conversion with a Chatbot in a B2B Scenario

    Play Episode Listen Later Feb 21, 2020 37:35


    This Podcast Episode is about which conversations you can start at the top of the funnel in a…

    BMP-09 Car Dealer Chatbot in 2020

    Play Episode Listen Later Feb 14, 2020 27:03


    This Podcast Episode is about how you can implement 1on1 conversations when you are a car dealer. What…

    BMP-08 Customer Service with a Chatbot

    Play Episode Listen Later Feb 7, 2020 28:00


    This Podcast Episode is about the trends in Customer Service and how Chatbots can help. On top we…

    BMP-07: Consumer Market Research with a Chatbot – Mobile Ethnography

    Play Episode Listen Later Jan 31, 2020 50:06


    In this podcast we cover how you can start 1on1 conversations for consumer market research purposes. Where can…

    BMP-06: Food CPG Chatbot. How to start 1on1 conversations as a Brand

    Play Episode Listen Later Jan 24, 2020 50:06


    In this episode we go into deepdive and discuss how a CPG, Consumer Packaged Food brand can engage…

    BMP-05: Jamie Oliver Food Chatbot Review and Course Creator Chatbot Conversations

    Play Episode Listen Later Jan 17, 2020 39:18


    In this episode we will discuss voice commerce with Alexa and paying at ExxonMobil gaspumps from your car.…

    BMP-04: Levi’s Fashion Chatbot Review and e-Commerce Conversations

    Play Episode Listen Later Jan 10, 2020 39:18


    In this episode we will cover research about Microsoft filing a patent for Cortana, Google, Apple and Amazon…

    BMP-03: 2020 Chatbot & Voicebot Trends And Beyond

    Play Episode Listen Later Dec 23, 2019 9:52


    A Rapid growth in 2019. We are arriving at an inspiring year for the chatbot and voicebot business.…

    BMP-02: Business Improvement Driven Chatbot Implemenation

    Play Episode Listen Later Dec 23, 2019 13:33


    When you dive into the chatbot technology as a first step we believe you are missing the first…

    BMP-01: 5 Pitfalls when implemening a Chatbot

    Play Episode Listen Later Dec 23, 2019 11:29


    Implementing Chatbots is a serious business and if done wrong it has an impact on your brand and…

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