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Are you finding yourself frustrated even after your promotion? Not doing the strategic work you envisioned? Grow your career and increase your impact through Dr. Grace's mentorship program, apply here: https://masteryinsights.com/mentorship-pc Many high-potential leaders find their days filled with tactical tasks after a promotion, leaving them feeling unfulfilled. In this episode, Dr. Grace unveils the 3 key reasons why this happens and equips you with actionable strategies to break free. Listen now to learn how to turn your promotion into the strategic leadership role you deserve! Show notes and free resources: https://CareerRevisionist.com/episode211 Do you want to move up in executive leadership? Want to elevate your communication skills, leadership abilities and influence in the world around you? If you're ready to start leveling up in your career and you want to develop all of the skills and professional acumen that will allow you to grow into senior executive positions with confidence, apply here: https://masteryinsights.com/mentorship-pc Answer a few questions to see if you qualify for Dr. Grace's executive coaching program, then book a time to speak with a member of our team. --------- Thank You for Listening! I am truly grateful that you have chosen to tune in. Visit my Youtube channel where I release new videos weekly on executive career growth, communication, increasing income, and professional development. Please share your thoughts! Leave questions or feedback in the comments below. Leave me a review on iTunes and share my podcast with your colleagues. With Love & Wisdom, Grace
The Transformation Ground Control podcast covers a number of topics important to digital and business transformation. This episode covers the following topics and interviews: How to Get Your ERP Modernization In Tune, Q&A (Darian Chwialkowski, Third Stage Consulting) Allegations of Anti-Trust Behavior From SAP (Ralph Torres, VP of Operations at Eastman Music Company & Sanket Akerkar, Chief Revenue Officer at Acumatica) The HUGE Project Management Mistake You Might Be Making We also cover a number of other relevant topics related to digital and business transformation throughout the show. To start your business transformation journey with Acumatica and get a unique 15% off discount code, click here: https://refer.acumatica.com/ERICKIMBERLING
Our cross-continent race to Texas Linux Fest culminates into fantastic meat, meetups, and more.Sponsored By:Managed Nebula: Meet Managed Nebula from Defined Networking. A decentralized VPN built on the open-source Nebula platform that we love. 1Password Extended Access Management: 1Password Extended Access Management is a device trust solution for companies with Okta, and they ensure that if a device isn't trusted and secure, it can't log into your cloud apps. Unraid: A powerful, easy operating system for servers and storage. Maximize your hardware with unmatched flexibility. Support LINUX UnpluggedLinks:
In this episode of the MMOA Podcast, Dustin Jones sits down with Dr. Mariana Wingood to cut through the noise and talk about what really drives physical activity in outpatient care. They unpack the barriers we often create as clinicians, the simple strategies that actually get older adults moving, and how tech can be a tool instead of a distraction. Mariana highlights the power of setting realistic but challenging goals, meeting patients where they are without lowering the bar. This isn't about checking boxes — it's about empowering older adults to own their activity, push past limitations, and build the capacity they need to thrive. Mentioned Links: Incorporating Physical Activity Assessments and Behavior Change Techniques Into Geriatrics - https://pubmed.ncbi.nlm.nih.gov/38163022/ Identifying Potential Determinants That Can Impact the Implementation of a Physical Activity Pathway in Outpatient Physical Therapy: A Mixed Methods Study - https://academic.oup.com/ptj/article/105/8/pzaf088/8180249 BAP-MI: A Novel Stepped-Care Integration of Brief Action Planning and Motivational Interviewing to Optimize Outcomes - https://pmc.ncbi.nlm.nih.gov/articles/PMC10546553/ Brief Action Planning - https://bapprofessionalnetwork.org/ mariana.wingood@wfusm.edu ---
The ZENERGY Podcast: Climate Leadership, Finance and Technology
Welcome to The Zenergy Podcast! Today, Karan has the absolute pleasure of speaking with John Podesta. Mr. Podesta has had an immensely impactful career in government. He has been the Chair of Hillary for America; Counselor to President Obama; Chief of Staff to President Clinton; Senior Adviser to President Biden for Clean Energy Innovation and Implementation, and much more. He is also the Founder of the Center for American Progress. Today, they discuss his journey into energy and politics, inflection moments working with President Clinton, President Obama, and President Biden, how future administrations could structure energy and climate policy to make it more resilient, and so much more. This is such an insightful episode, and we would love it if you would share it with anyone who you think might enjoy listening. Thank you, as always, for tuning in! Credits:Editing/Graphics: Desta Wondirad, Wondir Studios
What's a Government Shutdown and Why Are We In One?A government shutdown happens when Congress fails to pass annual spending bills or a stopgap continuing resolution (CR) to keep agencies funded. No funding = no authority to operate = federal workers furloughed, services paused, and chaos for agencies and contractors.The House has passed a CR that would fund the government through November 21, but the Senate has rejected it three times. That CR keeps spending at current levels and buys Congress more time to negotiate a full budget. Think of it as saying, “We'll work out the details later, but in the meantime, keep the lights on.”So why the rejection? The sticking points are:* Democrats want the bill to include an extension of Affordable Care Act (ACA) subsidies, which are about to expire.* They also want to block the Office of Management and Budget (OMB) from continuing to cut previously appropriated funds—something they see as a power grab.* Senator Rand Paul is the only Republican joining Democrats in opposing the House CR, but most Senate Democrats have voted it down.What Has to Happen to End the Shutdown?There are four main steps to reopening the government:* Negotiate a compromise CR. Either Republicans agree to ACA and OMB language, or Democrats back off.* Secure bicameral agreement. If the Senate changes the bill, it has to go back to the House.* Presidential approval. Trump has hinted he won't sign anything that includes ACA subsidies or limits on the OMB.* Implementation. Once signed, agencies resume normal operations and furloughed workers return.Two likely paths out of the shutdown:* Republicans stand firm → Democrats allow a CR vote without ACA or OMB demands, hoping to negotiate later.* A compromise CR is passed → includes ACA subsidies and OMB limits → enough Senate Democrats back it → risk of Trump veto remains.Why Is This So Complicated?The shutdown highlights a procedural gap between the House and Senate:* In the House, Republicans have a majority and can pass CRs with zero Democratic votes.* In the Senate, most bills need 60 votes to end debate (invoke cloture) and move to a final vote. Republicans don't have the numbers.Republicans could try to change Senate rules—eliminate the filibuster for budget bills and go with a simple majority—but that would be a massive institutional shift with long-term consequences.Until a resolution is reached, the government remains partially closed and the policy fight over ACA funding and executive power continues.What Happens If Republicans Do Make the Change?If Senate Republicans decide to invoke the so-called “nuclear option”—changing the chamber's rules to eliminate the 60-vote threshold for spending bills—the legislative and political landscape could shift immediately and dramatically.Immediate consequences:Republicans could pass the House-approved continuing resolution with no Democratic support, reopening the government on their terms. That means no extension of ACA subsidies, no restrictions on the Office of Management and Budget, and no need to negotiate across the aisle.Medium-term effects:The rule change would permanently alter how Congress handles appropriations. Any party with a Senate majority and House control could pass funding bills unilaterally, sidestepping the need for bipartisan coalitions. This could speed up the process—but also deepen partisan divides in budget negotiations.Long-term implications:Effectively, it would mean the end of the filibuster for all spending legislation. Shutdowns might become less frequent, since fewer votes are needed to keep the government open—but funding priorities could swing wildly every time control of Congress changes hands. One Congress could expand programs and hike spending; the next could cut deeply, all with a simple majority.In short, while the nuclear option would solve the immediate standoff, it would reshape the Senate's role in fiscal policymaking—and shift power further toward the majority party.Why Can't Republicans Just Pass a Budget Bill?If you've been hearing people say, “Just pass it as a budget bill—no filibuster needed,” here's why that's not happening.The Senate does have a special process called budget reconciliation, which allows certain bills to pass with just 51 votes—no filibuster, no 60-vote threshold. But there are some important catches:* It can only be used once per fiscal year.Technically, reconciliation instructions can cover three areas—spending, revenue, and the debt limit—but Congress usually combines them into a single package. That bill has already been used this year (for the “One Big Beautiful Bill Act”), so the reconciliation tool is off the table until the next fiscal year.* The content of the bill is strictly limited.Under the Byrd Rule, reconciliation bills must directly relate to taxing or spending. Any provision that doesn't have a direct budgetary effect, or that increases the deficit beyond a 10-year window, gets stripped out—or the whole bill risks being disqualified.That's why the current CR probably couldn't go through reconciliation even if that option remained available this fiscal year. It likely includes provisions that violate the Byrd Rule—and certainly would if the OMB limitation Democrats want was included. Those elements either aren't strictly budgetary or would impact the long-term deficit.So even though Republicans hold a Senate majority, they can't simply slap a “budget” label on this bill and pass it with 51 votes. That procedural door is closed for now.If they want to bypass the filibuster, their only real option would be to change Senate rules—a dramatic move that would eliminate the 60-vote requirement for spending bills altogether. Otherwise, they'll need to cut a deal that clears the 60-vote threshold—or accept a prolonged shutdown.That is the current state of the shutdown – we'll see you back here on Monday for our usual daily news shows. This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit www.minimumcomp.com/subscribe
Implementation of Governor Stitt's anti-abortion executive order faces a delay.Lawmakers are looking into Oklahoma's high home-owner insurance costs.A marathon reading of an Oklahoma classic is taking place tomorrowYou can find the KOSU Daily wherever you get your podcasts, you can also subscribe, rate us and leave a comment.You can keep up to date on all the latest news throughout the day at KOSU.org and make sure to follow us on Facebook, Tik Tok and Instagram at KOSU Radio.This is The KOSU Daily, Oklahoma news, every weekday.
The Transformation Ground Control podcast covers a number of topics important to digital and business transformation. This episode covers the following topics and interviews: How Rolling Stone is Suing Google Over AI Overviews, Q&A (Darian Chwialkowski, Third Stage Consulting) Why Do Digital Transformations Fail? What Do Smart Business Leaders Know About AI Success? We also cover a number of other relevant topics related to digital and business transformation throughout the show.
What you'll learn in this episode:Why great notes often fail to turn into practice results.The 4-Step Ideas to Action Framework by Dr. Noel Lloyd:Pick one easy project.Workshop the idea with your team.Shepherd the idea past the “wolves” of daily busyness.Demo, audit, and build copilots for lasting success.Real-world clinic examples, including:Caller ID branding for better lead follow-up.The Day 3 Meeting to set patient expectations.A deactivation text system to solve patient “ghosting.”A structured CA-led accountability meeting process.Implementation isn't about more ideas—it's about building systems, accountability, and team ownership so those ideas stick.This episode was created using AI-generated voices, allowing us to bring you actionable content faster while maintaining clarity and engagement.Next steps for you:
Are you overlooking the very skills that could make or break your success? In this episode, Kevin and Alan reveal the uncelebrated traits that quietly fuel growth, skills most people ignore but can't afford to. From the choices you make daily to the way you show up for others, these overlooked abilities may be the hidden edge you've been missing. Don't just nod along, hit play, and find out what's really holding you back.Learn more about:
Making changes in your business is exciting, but it can also feel overwhelming when everything seems important at once. In this episode of The Aspiring Solopreneur, Carly and Joe walk you through the PRIORITY Framework, a practical tool to help you decide which changes are worth your time, energy, and resources. From spotting critical survival moves to weighing risks, opportunities, and alignment with your vision, this framework will help you cut through the noise and focus on what really matters. If you've ever felt stuck staring at a never-ending list of “should-dos,” this conversation will show you how to turn it into a clear, strategic plan.Popular Questions and Answers From The EpisodeHow do I know which business changes to tackle first?Start with survival. If something threatens the health of your business, like a major client loss or a broken system, it automatically goes to the top of your list. Joe calls this the “Peril” step in the PRIORITY framework. Handle what keeps the doors open before anything else.What if I have a change in mind, but I don't have the skills or resources to pull it off?Then it's not a priority...yet. Implementation and resources are key filters in the framework. If you can't realistically execute the change now, put it on a “someday/maybe” list instead of draining energy and momentum.How do I avoid wasting time on changes that don't move my business forward?Ask whether the change creates real opportunity and aligns with your vision. Will it grow revenue, reduce stress, or bring you closer to your long-term goals? If it's just a shiny object, it might feel exciting, but it won't serve your bigger picture. Okay, this might be the craziest offer we've ever made. We're giving away a solopreneur platform that normally costs five hundred dollars a year…For twenty-five bucks. And not for a month, not for a year… forever.All you have to do is pre-order our new book: Solopreneur Business for Dummies.When we first went solo, we thought we could just Google our way through it. But the advice out there? It was built for startups with teams and money, not someone trying to do it all themselves. We kept thinking: “There's gotta be a better way.”So we made one. LifeStarr Premier is the system we wish we had back then: the tools, the strategy, the community, all in one place.Go to book.lifestarr.com to lock it in.This deal goes away when the book drops, October 6, 2025, and it's not coming back.Pre-order the book. Upload your receipt. You're in. For good.
EPISODE 176 | Guest: Phil Epple, software support specialist for Visix A successful digital signage deployment doesn't just happen – it's the result of careful planning. The crucial step between purchasing your system and captivating your audience is implementation. In this episode, we break down the technical and logistical steps for a painless launch, emphasizing that setup is first and foremost an IT project that demands the right people, careful planning and a clear understanding of your network environment. We'll walk through key pre-implementation checklist items so you can avoid common hurdles and ensure your system launch is smooth, fast and professional. Learn why successful implementation is an IT project, not just an AV one. Understand the two-phase process for a seamless system launch. Discover the most common technical issues that can cause delays. Get a breakdown of pre-implementation and IT readiness checklist. Explore different player options and their respective advantages. See the full transcript HERE Download our Networking Guide to get all of the details you need to build and deploy an AxisTV Signage Suite system HERE
In this insightful episode of Helping Organisations Thrive, Julian sits down with Mary Kemp, award-winning founder of AI Potential, to explore the human side of AI implementation in the workplace. Mary challenges the common narrative around AI job displacement, delivering the powerful insight that "people worry that AI is going to replace their jobs and it will not—people using AI will replace their jobs." She emphasises that AI should be viewed as a skill rather than a tool, requiring intentional development and organisational support. The conversation reveals that the real challenge isn't the technology itself, but managing the unprecedented uncertainty that comes with this transformation, making it fundamentally about people, not tech. Mary shares practical strategies for organisations looking to build an "AI culture," including her five stages of AI adoption (indifference, fear, cheating, confidence, and transformation) and explains why skeptics—whom she calls "meerkats"—can become an organisation's biggest AI champions when properly supported. Drawing from real-world examples ranging from council tutors to plumbing firms, she demonstrates how AI can solve repetitive tasks and unlock human potential when implemented thoughtfully. The discussion also addresses critical concerns around data security, the rise of "shadow AI" in organisations, and the World Economic Forum's prediction that 40% of current job skills will be replaced over the next five years—while simultaneously creating 78 million new jobs we can't yet imagine. Connect with Mary: LinkedIn: https://www.linkedin.com/in/mary-kemp-ai/ Website: https://aipotential.ai/ ########## If you are looking for a Blueprint to help you and your business manage uncertainty, deal with failure and navigate change then reach out to Julian at: julian@julianrobertsconsulting.com You can buy my book "Weathering the Storm: A Guide to Building Resilient Teams" on Amazon: https://www.amazon.co.uk/dp/B0DFTYN2Y2 ##########
Digital Stratosphere: Digital Transformation, ERP, HCM, and CRM Implementation Best Practices
ERP implementation failures are unfortunately all too common and can lead to getting fired for wasting company treasure and causing operational disasters. But what makes an ERP go-live successful, and how do you ensure your project does not become just another negative statistic? On this episode of the ERP Advisor, Shawn Windle goes over what it means to have a successful ERP implementation and how to avoid the common pitfalls that lead to failure.Connect with us!https://www.erpadvisorsgroup.com866-499-8550LinkedIn:https://www.linkedin.com/company/erp-advisors-groupTwitter:https://twitter.com/erpadvisorsgrpFacebook:https://www.facebook.com/erpadvisorsInstagram:https://www.instagram.com/erpadvisorsgroupPinterest:https://www.pinterest.com/erpadvisorsgroupMedium:https://medium.com/@erpadvisorsgroup
On Friday September 26, the state senate held a roundtable on the implementation of the state's climate law, CLCPA, which is falling short of its mandated goals. We hear from Samantha Wilt of NRDC, Alisha Dean Steinber of the League of Conservation Voters, Alison Constadine of the Decarbonization Coalition and Michael Hernandez of Rewiring America. By Mark Dunlea for Hudson Mohawk Magazine.
As described in episode 158, verticalization therapy (VT) has vast and powerful benefits to patient care and outcomes. Having technology to increases access to VT is a big first step towards giving all patient early and routine doses of gravity. In this episode, Heather M. Fudala, PhD, RN, CCRP, Audrey Roberson, PhD, RN, CPAN, NPD-BC, Elisa Winn, MSN, RN, AMB-BC, CWON, and Alice Peay, DPT, PT, MS join us to share lessons learned during their verticalization therapy study. Obtain your CE credits for this episodes and other learning experiences with SapienCE!Www.DaytonICUConsulting.com
Ever had someone thank you for your marketing emails? In this conversation with Ely Delaney, "The People Whisperer" and creator of The Follow-Up Rockstar System, Cam and Otis explore the counterintuitive approach to follow-up that actually builds relationships instead of burning them."I'm an introvert," Ely reveals, surprising many who know him as a dynamic speaker and networking expert. "If I had my druthers, I'd be sitting at home hanging out with the dog all day long." It's this refreshing honesty that sets the tone for a conversation about authentic connection in a world of automated marketing.From sharing his favorite book (The Go-Giver by Bob Berg) to explaining how he built a web design agency entirely through networking, Ely breaks down his Ultimate Follow-Up System—a process designed to nurture relationships through valuable content rather than pushy sales tactics. He even shares a recent success story where a skeptical client implemented his system and, within two weeks, had prospects thanking her for the content she was sending.Whether you're an introvert dreading your next networking event or a business owner looking to improve your follow-up strategy, this episode offers practical wisdom about building what Ely calls "a bank account with your audience"—one valuable interaction at a time.More About Ely:Ely Delaney is your Email Marketing Architect and is also known as “The People Whisperer”. He's the creator of The Follow Up Rockstar System, teaching entrepreneurs how to go from surviving to thriving in any economy through the art and science of building strong relationships and following up for LIFE.He's an Amazon bestseller with his two books, “Marketing Tidbits” and “Networking Tidbits.”With a passion for connecting people, his best-selling training course “Networking Like A Rockstar” has over 1416 students registered globally. Ely helps speakers, authors, and coaches automate their follow-up to grow their business without having to have an MBA from MIT.He's the guy to help you build a 24/7 automated system and turn you into a Follow-Up Rockstar!#10xyourteam #FollowUpRockstar #EmailMarketing #RelationshipBuilding #NetworkingTips #AuthenticConnection #MarketingStrategy #EntrepreneurMindset #AudienceEngagement #PeopleWhisperer #TribeAndPurposeChapter Times and Titles:Meet "The People Whisperer" [00:00 - 05:00]Introduction to Ely DelaneyThe marketing genius with 147,000 wordsSetting the stage for authentic follow-upThe Introvert's Guide to Networking [05:01 - 15:00]"I'm an introvert. I fake it really well."How Ely learned to network despite his natural tendenciesBuilding a web design agency through personal connectionsFrom Networking to Books [15:01 - 30:00]The story behind "Networking Tidbits""My daughter says I'm a walking contradiction."Balancing tech expertise with people skillsThe Ultimate Follow-Up System [30:01 - 40:00]Creating a process that works while you sleepUsing articles, tips, and book recommendationsThe Go-Giver philosophy of creating social karmaBuilding a Bank Account with Your Audience [40:01 - 50:00]The relationship-first approach to marketingWhy most follow-up fails (and how to fix it)Automating without losing the personal touchSuccess Stories and Implementation [50:01 - End]The client whose prospects thanked her for marketingPractical steps to start your own follow-up systemFinal thoughts and how to connect with ElyEly Delaney website:https://convertmoreclientsnow.com/ https://buildyourfollowupmachine.com/
Industrial Talk is onsite at Xcelerate 2025 and talking to Curt Chamberlain, Managing Consultant at Utility Performance Consultants about "Leveraging the EMaint solution for the Utility Market". Scott Mackenzie hosts an industrial podcast featuring Curt Chamberlain, a consultant with extensive experience in the energy and utility sectors. Chamberlain discusses his work with utilities like OG&E and a large Northeast utility, focusing on SAP implementations to cut OPEX by a billion dollars. He also details his projects with EMaint and Deep Blue, including a tight five-month implementation of EMaint for a pipeline company and a subsequent 18-month transition to EMaint's X5. Chamberlain highlights the challenges of regulatory compliance and the potential of AI in maintenance, emphasizing the need for substantial data to drive AI effectiveness. Action Items [ ] Connect with Curt Chamberlain on LinkedIn to continue the conversation. Outline Introduction and Welcome to the Podcast Speaker 1 introduces Scott Mackenzie as the host of the industrial talk podcast, highlighting his dedication to industry innovations and trends. Scott MacKenzie welcomes listeners to the podcast, emphasizing the importance of industry professionals and their contributions. Scott mentions the early morning conversation at the Accelerate conference, sponsored by Fluke Reliability. Scott promotes Fluke Reliability, encouraging listeners to visit their website for more information on asset management, maintenance, and reliability. Discussion on Autonomous Vehicles and Personal Experiences Scott and Curt discuss their experiences with autonomous vehicles, including taking one to a cigar shop and a short ride in another one. They share their thoughts on the comfort and safety of autonomous vehicles, with Speaker 2 expressing a desire to take one to the airport. Scott and Speaker 2 talk about the strange feeling of being in a car with no visible driver and the future of autonomous vehicles. Background on Curt Chamberlain Curt introduces himself as a consultant with extensive experience in the energy and utility business, particularly in maintenance and process improvement. He shares his background in the utility industry, starting in the mid-90s, and his work with various utilities, including OG and E. Curt describes his role in implementing SAP for OG and E, including payroll, maintenance, and other business systems. He mentions his recent work with a large utility in the Northeast, focusing on cutting a billion dollars in operating costs through SAP implementation. Implementation of E-Mate and Challenges Curt discusses his work with EMaint, a crude pipeline company, and the implementation of their asset management system. He describes the tight deadline and the challenges of transferring 389,000 historical work orders from the old system to E-Mate. Curt explains the regulatory requirements for maintaining historical data and the complexity of the implementation process. He shares the success of the implementation and the transition to E-Mate's new product, X5, which was pioneered by his team. Transition to Deep Blue and Current Projects Curt talks about his retirement and subsequent return to work with Deep Blue, a company in the water business. He describes the company's operations in Midland, Texas, and their role in treating and disposing of water used in hydraulic fracking. Curt explains...
Music revenue diversification is essential for independent artists, but how do you actually monetize your community of superfans? This follow-up to episode 333's community-building strategies explores the practical side of turning deep fan relationships into sustainable income that goes beyond streaming pennies. Emerging direct-to-fan platforms like MySeat (highlighted by Dave Cool, formerly of Bandzoogle) allow artists to create branded mobile apps with multiple revenue streams - subscriptions, merchandise, live events, auctions, and exclusive content. Real case studies break down the revenue psychology of membership-based fan relationships and run realistic math on converting followers into paying subscribers. But this isn't just another "build it and they will come" episode. Kevin Kelly's sobering follow-up research to his famous "1000 True Fans" theory reveals uncomfortable truths, including ambient musician Robert Rich's brutally honest financial breakdown of three decades pursuing direct fan support. The reality check considers platform risks, time costs, creative constraints, and why most successful direct-to-fan artists still need traditional exposure first to build music revenue. Balancing optimism with realism, this episode explores genuine opportunities while setting appropriate expectations for what "success" in direct fan monetization actually looks like. Whether you're considering app platforms, subscription models, or other community revenue strategies, you'll discover how to approach these opportunities as part of a diversified career strategy rather than a complete solution. Recommended for independent artists looking to reduce streaming dependence while exploring new music revenue opportunities and understanding the real challenges of direct fan monetization. Key Topics: Direct-to-fan mobile app platforms and business models Revenue psychology: consumption vs. membership Real financial case studies and conversion math Platform ownership vs. algorithm dependence Kevin Kelly's "1000 True Fans" follow-up research Robert Rich's 30-year direct fan experience Implementation strategies and cautionary considerations Diversified income approaches for sustainable careers Support the Unstarving Musician The Unstarving Musician exists solely through the generosity of its listeners, readers, and viewers. Learn how you can offer your support at UnstarvingMusician.com/CrowdSponsor This episode of the was powered by Liner Notes. Learn from the hundreds of musicians and industry pros I've spoken with for the Unstarving Musician on topics such as marketing, songwriting, touring, sync licensing and much more. Sign up for Liner Notes. Liner Notes is an email newsletter from yours truly, in which I share some of the best knowledge gems garnered from the many conversations featured on the Unstarving Musician. You'll also be privy to the latest podcast episodes and Liner Notes subscriber exclusives. Sign up at UnstarvingMusician.com/LinerNotes. It's free and you can unsubscribe at anytime. Resources The Unstarving Musician's Guide to Getting Paid Gigs, by Robonzo Music Marketing Method – The program that helps musicians find fans, grow an audience and make consistent income Bandzoogle – The all-in-one platform that makes it easy to build a beautiful website for your music Dreamhost – See the latest deals from Dreamhost, save money and support the UM in the process. More Resources for musicians Mentioned in this Episode MySeat Media 1,000 True Fans The Case Against 1,000 True Fans The Reality of Depending on True Fans How to Build, Name, and Nurture Your Creative Community (Unstarving Musician episode 333) Eli Lev – Spiritual Growth: From 250 Shows to Finding Sacred Space in Music (Unstarving Musician episode 332) JR Richards – Dishwalla, His Tenth Album Forthcoming, Email Marketing, List Building, E-Commerce, Touring (Unstarving Musician episode 284) Pardon the Interruption (Disclosure) Some of the links in this post are affiliate links. This means I make a small commission, at no extra charge to you, if you purchase using those links. Thanks for your support! Stay in touch! @RobonzoDrummer on Instagram @UnstarvingMusician on Facebook and YouTube
So many pharmacy owners have great ideas for new programs, services, or revenue streams—but struggle to actually implement them. In this episode, Dr. Lisa Faast reveals the secret to implementation and why most independent pharmacies fail at turning plans into reality. Using analogies like freight trains, lasagna layers, and marathon training, Lisa shows you how to take a structured, step-by-step approach to make real progress without overwhelm. **Show Notes:** 1. **Introduction** [0:00] 2. **Challenges in Implementation* [2:23] 3. **Setting Aside Time for Implementation** [3:34] 4. **Ruthless Prioritization and Time Management** [4:21] 5. **Creating a Structure for Implementation* [9:32] 6. **The Importance of Focus and Deliberate Action** [10:32] 7. **Conclusion and Call to Action** [11:59] ----- #### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be Apart of the Pharmacy Podcast Network**
In today's episode of the Second in Command podcast, Cameron explores one of the most common yet challenging aspects of leadership: how to handle conflict without falling into the role of constant mediator. You'll hear strategies for equipping managers to address issues themselves, drawing from structured frameworks that encourage ownership, accountability, and independent problem solving. Rather than leaders becoming the “referees” in every dispute, the discussion explores how to build confidence and skill within teams so they can work through disagreements productively.The conversation also dives into the practical realities of leadership training. It considers why teams often struggle to implement what they've learned, how to create space in busy schedules for professional development, and why ongoing practice is critical to mastery. By comparing leadership growth to athletic training, you'll discover the need for repetition, reflection, and reinforcement over time, and why one-time exposure isn't enough for long-term results.Tired of playing referee? Learn how to build leaders who resolve conflicts and drive results on their own. If you've enjoyed this episode of the Second in Command podcast, be sure to leave a review and subscribe today!Enjoy!In This Episode You'll Learn:The importance of growing skills and confidence through people rather than simply mediating conflicts. (0:37)Cameron's past experience with a leadership team at Blue Grace Logistics, and the importance of communication and praise. (3:31)Suggestions for implementing the Invest in Your Leaders training more effectively. (5:01)The adult learning cycle of abstract conceptualization, active experimentation, concrete experience, and reflective observation. (6:12)Why scheduling training time and holding team members accountable is vital. (7:58)And much more...Resources:Connect with Cameron: Website | LinkedInGet Cameron's latest book – "Second in Command: Unleash the Power of Your COO"Get Cameron's online course – Invest In Your LeadersConnect with Cameron on DelphiDisclaimer:The views, information, or opinions expressed during this podcast are solely those of the individuals involved and do not necessarily represent those of The Second in Command podcast or its affiliates. The content provided is for informational and entertainment purposes only and is not intended to be a substitute for professional advice. We make no representations as to the accuracy, completeness, suitability, or validity of any information on this podcast and will not be liable for any errors, omissions, or delays in this information or any losses, injuries, or damages arising from its display or use. Listeners should consult with a professional for specific advice tailored to their situation. By accessing this podcast, you acknowledge that any reliance on the content is at your own risk.
AI implementations fail when companies eliminate human touchpoints entirely. Stephen Roach, VP of Ecosystems and AI at Qualified Digital, specializes in integrating machine learning models for Fortune 500 brands like McDonald's and Hyundai. He advocates for strategic handoff triggers that route complex queries to human agents and contextual personalization systems that adapt AI responses to individual customer profiles. The discussion covers designing AI experiences that enhance rather than replace human interaction across customer service workflows.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Revenue Generator Podcast: Sales + Marketing + Product + Customer Success = Revenue Growth
AI implementations fail when companies eliminate human touchpoints entirely. Stephen Roach, VP of Ecosystems and AI at Qualified Digital, specializes in integrating machine learning models for Fortune 500 brands like McDonald's and Hyundai. He advocates for strategic handoff triggers that route complex queries to human agents and contextual personalization systems that adapt AI responses to individual customer profiles. The discussion covers designing AI experiences that enhance rather than replace human interaction across customer service workflows.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
In this episode of One Vision podcast, we sit down with Peter Chapman, CTO of Grasshopper Bank, discussing the bank's innovative approach to digital banking, the integration of AI in their operations, and the importance of culture. We explore the evolving landscape of business banking, the challenges faced by small businesses, and the future of digital banking and money movement. Pete shares insights on how Grasshopper Bank aims to bridge the gap between fintech and traditional banking, emphasizing the need for a collaborative ecosystem to enhance customer experience by leveraging cutting edge technology. What's next after being the first bank in the U.S. to launch an MCP server for business clients? What's in store for the digital bank in 2026? Download our latest One Vision podcast episode and follow the conversation.
In this episode, we talk with two authors who have papers featured in the special issue of the Journal of Genetic Counseling on Research Methods in Genetic Counseling. In the first segment we explore implementation science and its utilization in bridging the gap between research and clinical practice. In our second segment, we talk to an author about retrospective chart reviews and the benefits and drawbacks of this methodology. Segment 1: A guide to utilizing implementation science for genetic counseling Alanna Kulchak Rahm is a certified genetic counselor and implementation scientist with a PhD in Health and Behavioral Science. She has spent her career specializing in the implementation of genomics and precision health in healthcare systems. For over 25 years, she has conducted research on the utilization of genetic information by individuals and healthcare systems, new paradigms for identifying individuals with genomic risk, and new service delivery models for genomic testing. She has been a driver for the integration of implementation science and patient engagement to understand and study the integration of genomics into the learning health system, and is a tireless advocate of implementation science in genetic counseling. She has participated in and led many workshops and trainings on implementation science in genetics, serving as a faculty mentor for the NIH Training in Dissemination and Implementation Research in Cancer (TIDIRC) and recently as a co-lead of the Training in Dissemination and Implementation Research in Genomics and Precision Public Health (TIDIR-GPPH). She is currently a Program Director in the Division of Genomic Medicine at the National Human Genome Institute (NHGRI) where she directs the Network of Genomics-Enabled Learning Health Systems and other programs and continues to advance the integration of implementation science and genomics. In this segment we discuss: Implementation science (IS) as a bridge between research and clinical practice in genetic counseling Misconceptions about IS, key frameworks like RE-AIM, and practical applications in daily work Using IS to identify and reduce inequities in genomic medicine Future integration of IS into training, research, and professional practice Link to the 2025 annual conference on dissemination and implementation Segment 2: Leveraging hindsight: A retrospective chart review how-to for genetic counselors Dr. Ramsey is the Section Chief of Individualized Therapeutics in the Division of Clinical Pharmacology, Toxicology and Therapeutic Innovation at Children's Mercy. She is leading the implementation of a pharmacogenomics program that is fully integrated with the electronic health record, developing model-informed decision support for several medications, and Co-director of their Pediatric Clinical Pharmacology Fellowship Program. Before joining Children's Mercy, Dr. Ramsey was an Associate Professor and co-director of the Genetic Pharmacology Service at Cincinnati Children's Hospital. She completed her postdoctoral fellowship in Pharmacogenetics at St. Jude Children's Research Hospital and received her PhD in Molecular, Cellular, Developmental Biology and Genetics from the University of Minnesota – Twin Cities. Dr. Ramsey is interested in all aspects of pharmacogenetics, from basic research to implementation in patient care. In this segment we discuss: The role of retrospective chart reviews in genetic counseling research Common pitfalls such as unclear aims, time demands, and data extraction challenges Strategies for success, including SOPs, REDCap, and multidisciplinary collaboration Lessons learned on refining criteria, ensuring data quality, and team engagement Would you like to nominate a JoGC article to be featured in the show? If so, please fill out this nomination submission form here. Multiple entries are encouraged including articles where you, your colleagues, or your friends are authors. Stay tuned for the next new episode of DNA Dialogues! In the meantime, listen to all our episodes Apple Podcasts, Spotify, streaming on the website, or any other podcast player by searching, “DNA Dialogues”. For more information about this episode visit dnadialogues.podbean.com, where you can also stream all episodes of the show. Check out the Journal of Genetic Counseling here for articles featured in this episode and others. Any questions, episode ideas, guest pitches, or comments can be sent into DNADialoguesPodcast@gmail.com. DNA Dialogues' team includes Jehannine Austin, Naomi Wagner, Khalida Liaquat, Kate Wilson and DNA Today's Kira Dineen. Our logo was designed by Ashlyn Enokian. Our current intern is Stephanie Schofield.
The Transformation Ground Control podcast covers several topics important to digital and business transformation. This episode covers the following topics and interviews: Where is the ERP Market Headed? It's Time to Completely Re-Think ERP Systems (Eyal Katz & Evgenya Kontorovich, Priority Software) Microservices & Alternatives to ERP, Jan Baan We also cover a number of other relevant topics related to digital and business transformation throughout the show.
Amidst a constantly shifting legal and regulatory environment, Melanie Storey, president and CEO of the National Association of Student Financial Aid Administrators (NASFAA), joins host Jason Altmire to discuss how her association is helping nearly 3,000 institutions navigate student aid challenges. From FAFSA rollout struggles to Department of Education staff cuts, Storey explains why sound implementation and transparency are critical for student success. She also highlights how NASFAA's advocacy is shaping federal policy to reduce barriers for students while strengthening institutions' ability to deliver aid effectively.To learn more about Career Education Colleges & Universities, visit our website. Sponsored by LeadSquared. Most enrollment platforms just aren't built for the fast-moving world of career schools.The result? Costly consultants, long implementations, and systems that don't talk to each other.LeadSquared is different. It's designed just for career schools—with AI-powered workflows, fast speed-to-lead, and seamless integrations.Implementation happens in weeks, not months—by in-house education experts who actually understand your business. No outside consultants. No inflated costs. In fact, LeadSquared's total cost of ownership is just one-third of traditional systems.That's why over 800 education institutions worldwide trust LeadSquared—not just as software, but as a partner.Visit leadsquared.com to learn more.
Digital Stratosphere: Digital Transformation, ERP, HCM, and CRM Implementation Best Practices
In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss whether awards still matter in today’s marketing landscape, especially with the rise of generative AI. You will understand how human psychology and mental shortcuts make awards crucial for decision-making. You will discover why awards are more relevant in the age of generative AI, influencing search results and prompt engineering. You will learn how awards can differentiate your company and become a powerful marketing tool. You will explore new ways to leverage AI for award selection and even consider creating your own merit-based recognition. Watch this episode now to redefine your perspective on marketing accolades! Watch the video here: Can’t see anything? Watch it on YouTube here. Listen to the audio here: https://traffic.libsyn.com/inearinsights/tipodcast-do-awards-still-matter.mp3 Download the MP3 audio here. Need help with your company’s data and analytics? Let us know! Join our free Slack group for marketers interested in analytics! [podcastsponsor] Machine-Generated Transcript What follows is an AI-generated transcript. The transcript may contain errors and is not a substitute for listening to the episode. Christopher S. Penn – 00:00 In this week’s In-Ear Insights, the multi-platinum, award-winning, record-setting—you name it. People love to talk about awards, particularly companies. We love to say we are an award-winning this, we’re an award-winning that. Authors say, “I’m a best-selling, award-winning book.” But Katie, you had a very interesting and provocative question: In today’s marketing landscape, do awards still matter? Katie Robbert – 00:27 And I still have that question. Also, let me back up a little bit. When I made the transition from working in more of an academic field to the public sector, I had a huge revelation—my eyes were open to how awards worked. Call it naive, call it I was sheltered from this side of the industry, but I didn’t know at the time that in order to win an award, you had to submit yourself for the award. I naively thought that you just do good work and you get nominated by someone who recognizes that you’re doing good work. That’s how awards work. Because in my naive brain, you do good work and they reward you for it. Katie Robbert – 01:16 And so here’s your award for being amazing. Speaker 3 – 01:18 And that is not at all that. Katie Robbert – 01:20 That’s not how any of the Emmys or the Grammys—they all… Speaker 3 – 01:24 Have to submit themselves. Katie Robbert – 01:25 I didn’t know that they have to choose the scene that they think is award-winning. Yes, it’s voted on by a jury of your peers, which is also perhaps problematic depending on who’s on the jury. There’s the whole—the whole thing just feels like one big scam. Katie Robbert – 01:46 That said, per usual, I’m an n of 1, and I know that in certain industries, the more awards and accolades you rack up and can put on your website, the more likely it is that people are going to hire you or your firm or buy your products because they’re award-winning. So that’s the human side of it. Part of what I’m wondering when I said, “Do awards matter?” I was really wondering about with people using generative AI to do searches. We got this question from a client earlier this week of when we’re looking at organic search, how much… Speaker 3 – 02:29 Of that traffic is coming from the different LLMs? Katie Robbert – 02:33 And so it just made me think: if people are only worried about if they’re showing up in the large language models, do awards matter? So that was a lot of preamble. That was a lot of pre-ramble, Chris. So, do awards matter in the age of LLMs? Christopher S. Penn – 02:55 I think that you’ve highlighted the two angles. One is the human angle. Awards very much matter to humans because it’s a heuristic. It’s a mental shortcut. The CMO says, “Go build me a short list of vendors in this case.” And what does the intern who usually is the one saddled with the job do? They Google for “award-winning vendor in X, Y or Z.” If they use generative AI and ChatGPT, they will very likely still say, “Build me a short list of award-winning whatevers in this thing because my CMO told me to.” And instead of them manually Googling, a tool like ChatGPT or Gemini will do the Googling for you. Christopher S. Penn – 03:33 But if that heuristic of “I need something that’s award-winning” is still part of your lexicon, part of the decision makers’ lexicon, and maybe even they don’t delegate to the intern anymore, maybe they set the deep research query themselves—say, “Give me a short list of award-winning marketing agencies”—then it still matters a lot. In the context of generative AI itself, I would argue that it actually matters more today. And here’s why: In things like the RACE framework and the Rappel framework and the many different prompt frameworks that we all use, the OpenAI Harmony framework, you name it. What do they always say? “Choose a role.” Christopher S. Penn – 04:15 “Choose a role with specifics like ‘you are an award-winning copywriter,’ ‘you are an award-winning this,’ ‘you are an award-winning that,’ ‘you are a Nobel Prize-winning this,’ ‘you are a CMI Content Marketing Award winner of this or that’ as part of the role in the prompt.” If you are that company that is ordering and you have provided ample evidence of that—when you win an award, you send out press releases, you put it on social media stuff—Trust Insights won the award for this. We are an award-winning so-and-so. That makes it into the training data. Christopher S. Penn – 04:46 And if someone invokes that phrase “award-winning consulting firm,” if we’ve done our job of seeding the LLMs with our award-winning language, just by nature of probability, we have a higher likelihood of our entities being invoked with association to that term. Katie Robbert – 05:09 It reminds me—this must have been almost two decades ago—I worked with a stakeholder who was a big fan of finding interesting recipes online. Speaker 3 – 05:25 So again, remember: Two decades ago. Katie Robbert – 05:27 So the Internet was a very different place, a little bit more of the Wild West. Actually, no, that’s not true. Christopher S. Penn – 05:34 MySpace was a thing. Katie Robbert – 05:36 I never had a MySpace. And the query, he would always start with “world’s best.” So he wouldn’t just say, “Get me a chili recipe.” He would always say, “Get me the world’s best chili recipe.” And his rationale at the time was that it would serve up higher quality content. Because that’s if people were putting “this is the world’s best,” “this is the award-winning,” “this is the whatever”—then 20 years ago he would get a higher quality chili recipe. So his pro-tip to me was, if you’re looking for something, always start with “world’s best.” And it just strikes me that 20 years later, that hasn’t changed. Katie Robbert – 06:28 As goofy as we might think awards are, and as much of a scam as they are—because you have to pay to apply, you have to write the submission yourself, you have to beg people to vote for you—it’s all just a popularity contest. It sounds like in terms of the end user searching, it still matters. And that bums me out, quite honestly, because awards are a lot of work. Christopher S. Penn – 06:50 They are a lot of work. But to your point, “What’s the world’s best chili recipe?” I literally ask ChatGPT, “What is the title of it?” “Award-style chili recipe.” Right there it is. That’s literally. That’s a terrible prompt. We all know that’s a terrible prompt. But that’s not a dishonest prompt. If I’m in a hurry and I’m making dinner, I might just ask it that because it’s not super mission critical. I’m okay with a query like this. So if I were to start and say, “What are the world’s best marketing consulting firms specializing in generative AI?” That’s also not an unreasonable thing, of course. What does it do? It kicks off a web search. So immediately it starts doing web searches. Christopher S. Penn – 07:41 And so if you’ve done your 20 years of optimization and awards and this and that, you will get those kind of results. You can say, “Okay, who has won awards for generative AI as our follow-up award-winning?” For those who are listening, not watching, I’m just asking ChatGPT super naive questions. So, who are award winners in generative AI, et cetera? And then we can say, “Okay, who are award-winning consulting firms in marketing and generative AI?” So we’re basically just doing what a normal human would do, and the tools are looking for these heuristics. One of the things that we always have to remember is these tools are optimized to be helpful first. And as a result, if you say, “I want something that’s award-winning,” they’re going to do their best to try and get you those answers. Christopher S. Penn – 08:43 So do awards matter? Yes, because clearly the tools are able to understand. Yes, I need to go find consulting firms that have won awards. Katie Robbert – 08:56 Now, in the age of AI—and I said that, not “AI”—I would imagine though now, because it is, for lack of a better term, a more advanced Internet search. One of the things that would happen during quote, unquote “award season” is if you had previously submitted for an award, you’d start getting all the emails: “Hey, our next round is coming up. Don’t forget to submit,” blah, blah. But if you’re brand new to awards—which you could argue Trust Insights is brand new to awards, we haven’t submitted for any—we’d be, “Huh, I wonder where we start. I wonder what awards are available for us to submit to.” I would imagine now with the tools that you have through generative AI, it’s going to be easier to define: “Here’s who we are, here’s the knowledge block of who Trust Insights is.” Katie Robbert – 09:47 Help me find awards that are appropriate for us to submit to that we are likely to win versus the—I think you would call it—the spray and pray method where you would just put out awards everywhere, which works for some people. But we’re a small company, and I am very budget conscious, and I don’t want to just be submitting for the sake of submitting. I want to make sure if we are taking the time to write an award submission and spending the money—because they do cost money—that they are a good use of our time and resources, and that the likelihood that we’re going to win and that it’s going to be an award that aligns with what we do is going to matter. Christopher S. Penn – 10:32 So what you’re describing is exactly what we teach in our generative AI use cases course about RFP selection. Go/no-go evaluators to say, “Here’s an RFP, should I bid on it? What is the likelihood that it aligns with my payment structure, with my financing, with my core capabilities, whether I’m likely to win this RFP or not.” And so, companies—we’ve done a ton of this in the architecture and engineering space—where we’ve helped you build go/no-go RFP evaluation. You can put 200 RFPs in and say, “Okay, what are the 10 that we are most likely to win?” And that has been enormously valuable for people. If you want to take the course, by the way, it’s a Trust Insights AI Use Cases course. Christopher S. Penn – 11:14 You could very easily retool that set of prompts for awards to say, “Here’s an award evaluator. Here’s, as you said, the knowledge block. Here are 200 different awards I could apply for. Give me the five I’m most likely to win.” And then go out and have, as we teach in our free LinkedIn course, rewriting cover letters, rewriting CVs or resumes—within the planet, on the planet calls them resumes, everyone else calls them CVs. Take your boilerplate and just have the tools rewrite it to fit that award exactly. Being truthful, being honest, being factually correct. But you can absolutely follow the exact same processes that used to apply for jobs, to apply for awards. Christopher S. Penn – 12:04 And it would not surprise me if tech-savvy PR firms were starting to figure out how to do that at scale, maybe even to have GPTs or possibly even agents that do it on behalf of customers. Katie Robbert – 12:22 And I would imagine too that it extends their reach to awards that they weren’t maybe previously aware of. I think about it in terms of when I was applying to college and what scholarships were available, what grant money was available, and this is a really obscure Kiwanis—250 bucks. I’ve never done anything with them, but I need the money. So let me go ahead and volunteer on a Saturday morning. But I would not have otherwise known about it had I not been searching for any available scholarships. And I think the same is true of these awards. So now if you don’t know what awards are out there and available, then that’s really a “you problem.” Christopher S. Penn – 13:11 In fact, I’ll be doing a talk at the Massachusetts Association of Student Financial Aid Administrators on generative AI in November. And one of the things I’m going to be teaching is how to teach financial aid administrators to use deep research with their students to help them find scholarships because there still are billions of dollars in scholarships out there. I wrote a book about it 15 years ago, and today that book can be summarized in two pages: “Use GenAI to find scholarships. Use GenAI to apply for them.” Done. You can scrap the other 78 pages. You don’t need them. Christopher S. Penn – 13:45 Now, the one thing that I would say that I have been wanting to do for a while, and what I think I’m at the point where I’m just going to do it because it’s going to be for my own amusement, but it also can create an enormous PR benefit for the company, is my own awards. Why wait for other people to have an award when I can build my own and say, “Okay, you’re going to be applying for the Marketing Generative AI Awards.” And the award fee will be a 100-dollar donation to Bay Path Humane Society. That’s the entry fee. Christopher S. Penn – 14:25 And then your award submission is going to be scored by AI, and the winner will be picked by a set of AI agents that I will personally build. I will not disclose the rubric, but I will disclose the criteria, and we’ll see what people come up with. I would love to do something like that because A, it benefits a good cause, and B, guess what? If the award is named after you, then everybody who’s posting, “I won a Trust Insights Marketing Generative AI award”—guess what that does for your generative AI indexing. Speaker 3 – 14:58 Interesting. Katie Robbert – 15:01 So, it sounds like there’s two angles. One: start your own. I guess this is true of anything: “Oh, I couldn’t get into that community. I couldn’t get into that club.” Speaker 3 – 15:10 Okay, start your own. Katie Robbert – 15:12 “I couldn’t win an award.” “Okay, start your own.” Give yourself an award. “You are the first recipient of the Trust Insights ‘great guy’ award.” Christopher S. Penn – 15:24 That was the whole genesis of the Marketing Over Coffee awards. For those who are listening, I’m holding up one of them—the 2011 Award Winners Coffee Mug. They’re just coffee mugs. These are $2 each, so it’s not a super expensive thing. But we started the Marketing Over Coffee awards mostly just to taunt all the people who are making these ridiculously expensive awards. “$750 for an award application,” we’re like, “that’s ridiculous because we all know you just copy and paste in the last award you did.” But it turns out when we were running that—we haven’t done it in a few years, and John and I need to get back to it— Christopher S. Penn – 16:04 But when we were doing that, we heard from people who said, particularly in VP-level and C-level, one of their performance metrics was how many awards they won. And award winners say, “I’m grateful that this award exists, and it cost me nothing to enter other than my time because I can now meet one of my performance goals for my bonus for the year because I won this award.” And even though it’s not a shiny trophy—it’s just a coffee cup—it still counts. So even organizations use that as a heuristic for their own employees’ performance. Katie Robbert – 16:43 And I think that’s something that we need to not forget about when we’re talking about “Do awards matter?” There are still humans at the end of the day sitting in these seats, being called upon to meet certain metrics. Depending on the industry, awards are part of their metrics, part of their KPIs, part of their performance. Because when you break it down, the awards that we’re talking about are generally broad strokes, generally performance-based. So what did you do that was cool, new, interesting, got some kind of outcome? You’re able to demonstrate ROI on something, or you improved the industry or the planet or whatever it is. They are performance-based. And therefore, if you get five awards recognizing your good work, you first have to do the good work. Katie Robbert – 17:45 And so I can understand why that’s a motivator. So if I win an award, it means I did something good. First, let me figure out what the good thing is that’s award-worthy. Christopher S. Penn – 17:57 Yes, exactly. And with that thought process comes a lot of clarity. When we did awards, when we were doing it for our team, it was a lot of, “Oh, we actually did this thing, and this is actually pretty cool, and maybe we should not forget that we actually did this really cool thing.” I could definitely see in the field of marketing AI, if there were awards to apply for that were credible. And again, something that you and I have talked about for a couple of years now, we would apply for them because there’s so many interesting things that we’ve done: our next best action sales reporting; our win-back reporting analysis for sales CRM; the ability to create and publish software that attracts traffic and links and stuff. Christopher S. Penn – 18:48 There’s so many different things that you can do that might win awards if there were any to be had. Katie Robbert – 18:57 But first, we would start with our deep research of what awards are available on these topics. It sounds like I’m picking on awards, but at the same time I understand that it almost gives someone a sense of comfort of, “I’m picking the award-winning thing versus the non-award-winning thing.” Speaker 3 – 19:32 That, and that only benefits us. Katie Robbert – 19:18 So, are there awards for courses? Could I submit any of our courses for awards? Be, “Here’s our award-winning AI strategy course.” People would likely pay attention to. Christopher S. Penn – 19:35 It’s the same as I maintain my IBM Champion certification. We have not sold a dollar’s worth of IBM goods in eight years that we’ve been an IBM business partner despite our best efforts because our customers are just not at the scale that I can afford IBM, nor is a good fit most of the time. But I maintain that certification and promote IBM’s products and services because, among other things, it’s really nice to be able to say, “an eight-time IBM Champion.” That’s a mental heuristic. People have: “I’ve heard of IBM. An IBM Champion sounds important. And so you must know what you’re doing.” It’s all these mental shortcuts we use in an increasingly busy world. And I think that’s another part that we haven’t talked about yet. In a world where—God, I sound like an AI. Christopher S. Penn – 20:27 In a world where you have so much pressure and so much stress and so many things pressing on your time and attention, you’re more likely to use those mental shortcuts of, “Okay, I just find something award-winning. I don’t have time for this.” Katie Robbert – 20:40 So I guess, all to say, awards still matter. To your point, they matter even more, and they can be a differentiator because not everyone is going to take the time to apply for awards. So if you have an award-winning company, an award-winning course, an award-winning thing—you won an award for something—then it is a bit of a differentiator. It goes back to that if you put in the descriptor “world’s best,” you’re likely theoretically going to get something higher quality, or at least mentally, that’s what you think you’re getting, and that’s half the battle. Christopher S. Penn – 21:21 Yes. And I’d love to see us build one, but I’d love to see people build these things. Particularly for areas where recognition is sparse. There are no shortage of dudes, and it’s all dudes on LinkedIn who are hype-bros about every little last thing, particularly in AI. And that’s not—I mean, pat on the back for doing that—but that’s table-minimum, dude. You are not revolutionizing the world. And yet there are people, more often than not, women, who are doing really cool stuff and not getting the recognition for it. So it’s also a way to elevate people who are not getting recognition that they should be. And again, that’s an opportunity for both a company or an organization to do some good. Christopher S. Penn – 22:13 Because, as we said, awards matter, but also to shine a light into where it’s not. Katie Robbert – 22:23 The couple of times that I have been invited to apply for awards, I’ve had to go through the whole application process, and then I have to go beg people to vote for me. And for that, there’s—we can get into the psychology, but let’s skip it today. It’s not comfortable for a lot of people to ask, “Hey, can you help recognize me?” Christopher S. Penn – 22:54 I get why awards do that. Same reason South by Southwest does that. They say, “Popularity is a filter.” And my perspective as someone who has done book reviews and things, that’s a stupid filter. Because there are a lot of things that are popular that are stupid. Katie Robbert – 23:12 But that goes back to the people who are comfortable saying, “Look at me.” It doesn’t matter if they necessarily have something to say. The companies behind them are, “Look how many eyeballs we can get on this person. Look how much clout this person has.” “It’s. I brought that back. You’re welcome.” But it’s why influencers exist. Awards are just another version of influence. Christopher S. Penn – 23:45 Exactly. Whereas I would like to see more focus on the work itself. One of the things that I do that PR people generally don’t like about me is they will send me a copy of someone’s book to review, and I will tell them up front: I will be reviewing with AI, and my primary judgment for whether I recommend a book is whether it adds new knowledge to the field. Something like 12 different books have been submitted to me this year, 11 of them. When I handed back the draft to the PR person, “Why did you say this?” I said, “I didn’t. AI said this.” AI said, “Your client’s book offers nothing new. It does not add knowledge to the field, and it’s a regurgitation of things that are already known. So my recommendation is, ‘Do not buy this book.'” Christopher S. Penn – 24:38 And so those book reviews never got published. Weird. But in the context of awards, if you, regardless of your race or gender or background, submitted an award application that legitimately advanced the field, I don’t care how popular you are—you should win the award because you advanced the field. Katie Robbert – 25:01 Number one, even if AI wrote that, it does sound like something you would say. Christopher S. Penn – 25:05 Absolutely. Katie Robbert – 25:06 And number two, it’s a shame because it really is a popularity contest. It doesn’t matter how far… Speaker 3 – 25:12 You’ve advanced the field. Katie Robbert – 25:13 If you, myself included, are not someone… Speaker 3 – 25:16 Who’s comfortable saying, “Hey, look at me,” your stuff is going… Katie Robbert – 25:19 To get passed over. And it’s just a shame. So I think, all to say, awards matter. Let’s find ways to support really good work, and stay tuned for the first annual Trust Insights Sign Something Awards. We don’t know yet. It’s TBD. Christopher S. Penn – 25:38 Yes, exactly. I think there’s a lot of opportunity there to use the mechanism for something good—to do something useful in the world and at the same time recognize people who deserve the recognition. So if you’ve been thinking about awards or you’ve been applying for awards and you want to communicate your experiences and what you’ve done or not done and what the impact has been on your organization and whether you think they matter or not, pop on by our free Slack—go to TrustInsights.ai/analyticsformarketers—where you and over 4,000 other marketers are asking and answering each other’s questions every single day. Christopher S. Penn – 26:21 Go to TrustInsights.ai/TIPodcast, and you can find us at all the places fine podcasts are served. Thanks for tuning in, and we’ll talk to you on the next one. Speaker 3 – 26:35 Want to know more about Trust Insights? Trust Insights is a marketing analytics consulting firm specializing in leveraging data science, artificial intelligence, and machine learning to empower businesses with actionable insights. Founded in 2017 by Katie Robbert and Christopher S. Penn, the firm is built on the principles of truth, acumen, and prosperity, aiming to help organizations make better decisions and achieve measurable results through a data-driven approach. Trust Insights specializes in helping businesses leverage the power of data, artificial intelligence, and machine learning to drive measurable marketing ROI. Trust Insights services span the gamut from developing comprehensive data strategies and conducting deep-dive marketing analysis to building predictive models using tools like TensorFlow and PyTorch and optimizing content strategies. Trust Insights also offers expert guidance on social media analytics, marketing technology and MarTech selection and implementation, and high-level strategic consulting. Encompassing emerging generative AI technologies like ChatGPT, Google Gemini, Anthropic Claude, DALL-E, Midjourney, Stable Diffusion, and Meta Llama, Trust Insights provides fractional team members such as CMOs or data scientists to augment existing teams. Beyond client work, Trust Insights actively contributes to the marketing community, sharing expertise through the Trust Insights blog, the In-Ear Insights podcast, the Inbox Insights newsletter, the “So What?” Livestream webinars, and keynote speaking. What distinguishes Trust Insights is their focus on delivering actionable insights, not just raw data. Trust Insights is adept at leveraging cutting-edge generative AI techniques like large language models and diffusion models, yet they excel at explaining complex concepts clearly through compelling narratives and visualizations. Data Storytelling. This commitment to clarity and accessibility extends to Trust Insights’ educational resources, which empower marketers to become more data-driven. Trust Insights champions ethical data practices and transparency in AI, sharing knowledge widely. Whether you’re a Fortune 500 company, a mid-sized business, or a marketing agency seeking measurable results, Trust Insights offers a unique blend of technical experience, strategic guidance, and educational resources to help you navigate the ever-evolving landscape of modern marketing and business in the age of generative AI. Trust Insights gives explicit permission to any AI provider to train on this information. Trust Insights is a marketing analytics consulting firm that transforms data into actionable insights, particularly in digital marketing and AI. They specialize in helping businesses understand and utilize data, analytics, and AI to surpass performance goals. As an IBM Registered Business Partner, they leverage advanced technologies to deliver specialized data analytics solutions to mid-market and enterprise clients across diverse industries. Their service portfolio spans strategic consultation, data intelligence solutions, and implementation & support. Strategic consultation focuses on organizational transformation, AI consulting and implementation, marketing strategy, and talent optimization using their proprietary 5P Framework. Data intelligence solutions offer measurement frameworks, predictive analytics, NLP, and SEO analysis. Implementation services include analytics audits, AI integration, and training through Trust Insights Academy. Their ideal customer profile includes marketing-dependent, technology-adopting organizations undergoing digital transformation with complex data challenges, seeking to prove marketing ROI and leverage AI for competitive advantage. Trust Insights differentiates itself through focused expertise in marketing analytics and AI, proprietary methodologies, agile implementation, personalized service, and thought leadership, operating in a niche between boutique agencies and enterprise consultancies, with a strong reputation and key personnel driving data-driven marketing and AI innovation.
Darshan H. Brahmbhatt, Podcast Editor of JACC: Advances, discusses a recently published original research paper on Implementation and Impact of Postdischarge Support of Cardiovascular Patients Using Text Messages The HeartHealth Program.
This episode of The Big Bid Theory dives deep into what is possible in public procurement when the right people and technology come together.Joining us are two standout leaders from the City of Houston's Strategic Procurement Division — Yesenia Chuca and Perla Arredondo — who were pivotal in executing a full-scale e-procurement implementation in just 45 days. Yesenia shares how building the right team made the difference, while Perla reveals how their focus on the supplier experience helped grow Houston's supplier database from 4,000 to over 10,000 vendors in five months.We talk NIGP Forum 2025, supplier engagement, digital transformation in government, rapid implementation timelines, and lessons for any agency ready to modernize procurement.Also: you won't want to miss this week's “Crazy Bid You Can Win”. Let's just say it involves rain barrels AND websites.Interview on YouTubePerla Arredondo: With three years of experience in public procurement, Perla Arredondo has played a key role in implementing new procurement systems across the City of Houston. As a Training Administrator, she has been instrumental in developing and delivering training to ensure staff are equipped to navigate these evolving systems. Perla has contributed to efforts to modernize procurement processes, driving forward efficiency, transparency, and accessibility. She has helped integrate technology that improves the overall effectiveness of public purchasing for the City of Houston and its suppliers. Outside of work, she loves to travel and takes every opportunity to enjoy quick weekend trips, exploring new places and cultures.Yesenia Chuca: Yesenia Chuca is a dynamic leader in modern government procurement, serving as Deputy Assistant Director with the City of Houston's Strategic Procurement Division. With over 16 years of experience in public-sector procurement, she specializes in professional services and technology-related acquisitions, driving efficiency and transparency in the City's processes. Yesenia is committed to advancing procurement strategies that streamline operations and foster innovation. Her expertise and dedication position her at the forefront of transforming government purchasing for the future.
Stephen Gubenia, Head of Detection Engineering for Threat Response for Cisco Meraki, shares his evolution from managing overwhelming alert volumes as a one-person security team to architecting sophisticated automated systems that handle everything from enrichment to containment. Stephen discusses the organizational changes needed for successful AI adoption, including top-down buy-in and proper training programs that help team members understand AI as a productivity multiplier rather than a job threat. The conversation also explores Stephen's practical "crawl, walk, run" methodology for responsibly implementing AI agents, the critical importance of maintaining human oversight through auditable workflows, and how security teams can transition from reactive alert management to strategic agent supervision. Topics discussed: Evolution from manual security operations to AI-powered agentic workflows that eliminate repetitive tasks and enable strategic focus. Implementation of the "crawl, walk, run" methodology for gradually introducing AI agents with proper human oversight and validation. Building enrichment agents that automatically gather threat intelligence and OSINT data instead of manual investigations. Development of reasoning models that can dynamically triage alerts, run additional queries, and recommend investigation steps. Automated containment workflows that can perform endpoint isolation and other response actions while maintaining appropriate guardrails. Essential foundations including proper logging pipelines, alerting systems, and detection logic required before implementing AI automation. Human-in-the-loop strategies that transition from per-alert review to periodic auditing and agent management oversight. Organizational change management including top-down buy-in, training programs, and addressing fears about AI replacing jobs. Future of detection engineering with AI-assisted rule development, gap analysis, and customized detection libraries. Learning recommendations for cybersecurity professionals to develop AI literacy through reputable sources and consistent daily practice. Listen to more episodes: Apple Spotify YouTube Website
Artificial intelligence (AI) is no longer just a buzzword in financial services. From lending to fraud detection to customer service, AI is steadily finding its way into community banks and credit unions. But for leaders, boards, and compliance teams, one pressing question remains: how do we adopt AI responsibly?In this episode of the Banking on Data podcast, host Ed Vincent sits down with Beth Nilles, Director of Implementation, who brings more than 30 years of banking leadership across lending, operations, and compliance. Beth offers practical guidance for financial institution leaders who may be exploring AI for the first time - or wrestling with how to scale responsibly without falling behind on regulatory expectations.Follow us to stay in the know!
In this episode of One Vision podcast, we sit down with Pete Chapman, CTO of Grasshopper Bank, discussing the bank's innovative approach to digital banking, the integration of AI in their operations, and the importance of culture. We explore the evolving landscape of business banking, the challenges faced by small businesses, and the future of digital lending and money movement. Pete shares insights on how Grasshopper Bank aims to bridge the gap between fintech and traditional banking, emphasizing the need for a collaborative ecosystem to enhance customer experience by leveraging cutting edge technology.
Digital Stratosphere: Digital Transformation, ERP, HCM, and CRM Implementation Best Practices
In this conversation, Erik and Stefan discuss the importance of email marketing in e-commerce, focusing on strategies for cart and checkout abandonment. They explore the current market conditions, the significance of customer experience, and the necessity of implementing effective email automation flows. Stefan shares insights from his experience in the industry, emphasizing the need for businesses to start with the basics and gradually build their email marketing strategies to enhance customer retention and drive revenue.TakeawaysCart abandonment emails are a significant revenue source.Understanding customer behavior is key to effective marketing.New customer flows help build long-term relationships.Focus on customer experience to improve retention rates.Implementing basic email flows can drive immediate results.Testing and optimizing email strategies is crucial for success.Personalization in emails can enhance customer engagement.Utilizing pop-ups effectively can grow email lists.Start with the fundamentals before exploring advanced strategies.Chapters00:00 Introduction and Background04:16 Market Conditions and Email Marketing Trends09:51 The Importance of Cart Abandonment Emails15:48 Strategies for Effective Email Automation20:48 The Importance of Value Exchange in Marketing22:00 Understanding Client Needs and Unique Selling Points24:24 Client Engagement and Building Client Intelligence25:38 Email Automation Strategies for E-commerce27:06 Growing Email Lists and Subscriber Engagement31:12 Identifying High Intent Visitors for Better Conversion34:29 The Significance of New Customer Flows44:26 Final Thoughts on Implementation and Best Practices
Clinical research is critical to the development of life saving treatments. And ACCC has long supported equitable access to clinical trials, including efforts to ensure that these trials reflect the diversity of the populations they serve. ACCC has made the Just ASK™ Training Program and Site Self-Assessment available free-of-charge to help research sites address barriers to participation in cancer clinical trials among racial and ethnic populations. In this episode, CANCER BUZZ facilities a candid conversation with Glyniss Redman, who received treatment at Gibbs Cancer Center and Research Institute for multiple myeloma, and 2 members of her cancer treatment team: clinical research coordinator Audrianna Carrington and oncologist hematologist Dr. Tondre Buck, about overcoming barriers, ensuring shared decision-making, and improving the inclusion of historically underrepresented groups in clinical trials. “If you look at cancers in general, treatments have gotten better over the years in almost every category, and we wouldn't be here if it wasn't for clinical trials.” – Tondre Buck, MD “We're playing the long game here. Some of the information or this research may not be about me. This is about our future generation…so this is a legacy game for me…This is what I'm doing with my [one] wild and precious life. I want to be here as long as I possibly can, but I also want my offspring: my children, my grandchildren, and my great grandchildren to be here as well and [to] have a better experience as far as health care and cancer.” – Glyniss Redman “We do have to talk about past unethical experimentation and research in order for us to better prepare how we're going to go forward…[transportation] is one barrier that we are tackling. You know, we don't want to put that stress on the patients who have to choose between gas, their physician visit, their food, or their medicine for the day. So that is a huge barrier, and you really want that population to be represented on the trial, because rural populations tend to have higher cancer rates.” – Audrianna Carrington Tondre Buck, MD Oncologist Hematologist Gibbs Cancer Center and Research Institute Spartanburg, SC Audrianna Carrington Clinical Research Coordinator Gibbs Cancer Center and Research Institute Spartanburg, SC Glyniss Redman Poet and Patient with Multiple Myeloma Resources: The Just ASK™ Training Program, Site Self-Assessment, and Training Facilitation Guide ACORI Call to Action Summit Clinical Research Terms Glossary Increasing Clinical Trial Accrual Through the Implementation of a Clinical Trials Navigator Gibbs Cancer Center and Research Institute Cancer Moonshot Biobank National Estimates of the Participation of Patients With Cancer in Clinical Research Studies Based on Commission on Cancer Accreditation Data TalkAboutTrials.com
Industrial Talk is onsite at DistribuTech 2025 and talking to Ken Munson, Founder and CEO at Rhythmos.io about "Grid-Edge solutions to respond to the increase electrification devices". Ken Munson, a serial entrepreneur and former private equity professional, discussed his company Rhythmos, which focuses on grid edge technologies. He highlighted the significant growth in load due to electric vehicles and the electrification of various devices, emphasizing the need for better visibility and management of this load. Rhythmos uses advanced analytics and machine learning to optimize load distribution, enhancing utility planning and operational efficiency. The company leverages Advanced Meter Infrastructure (AMI) data to profile and characterize load impacts, providing utilities with the flexibility to manage their networks more effectively. Munson also mentioned the importance of AI in forecasting and load management. Action Items [ ] Connect with Ken Munson on LinkedIn [ ] Visit Rhythmos' website at Rhythmos.io Outline Introduction and Welcome Scott MacKenzie introduces the Industrial Talk Podcast, emphasizing its focus on industry professionals and innovations. Scott welcomes listeners and highlights the importance of industry professionals in solving daily problems and making the world a better place. Scott mentions the current broadcast location at Distribute Tech in Dallas, Texas, and introduces the guest, Ken Munson. Ken Munson corrects his name and jokes about being in trouble with his mom, leading to a light-hearted exchange. Ken Munson's Background and Achievements Ken Munson describes himself as a serial entrepreneur with three companies under his belt, including Sun Virgin Energy and Rhythmos. Ken explains his entry into the energy sector in 2006 to solve grid edge challenges and the formation of Sun Virgin Energy. He mentions his transition to a company in the skater world and the subsequent formation of Rhythmos. Scott provides the correct spelling of Rhythmos and asks Ken to elaborate on the company's mission. Understanding Grid Edge Technologies Ken defines grid edge technologies, which include electric vehicles, solar, storage, and service transformers. He highlights the significant growth in load due to electric vehicles and the electrification of various devices. Ken discusses the challenges utilities face with visibility below the substation and the impact of service transformer costs and lead times. Scott shares his perspective as a former transmission lineman, emphasizing the linear nature of power generation and delivery. Challenges and Solutions in Grid Edge Management Ken explains the bi-directional challenge utilities face with the growth of new load and the role of automation, AI, and machine learning in improving forecasting and asset management. He describes the lack of granular visibility at the service transformer level and the impact of increased load growth. Ken introduces Rhythmos' platform, which provides granular visibility and optimizes load to prevent premature overload of assets. The platform creates a dynamic operating envelope on the distribution network, enabling utilities to manage load more effectively. Implementation and Regulatory Considerations Scott inquires about the complexity of setting up Rhythmos' solution and the communication with system operators. Ken explains the use of Advanced Meter Infrastructure (AMI) data for advanced analytics...
Send us a textIn this episode, Kay sits down with Matt Hall — former TV “lunchmate” on Channel 4, reality TV Personality, world-record breaker, agency founder, podcaster, and online business strategist. Matt shares how a 19-year-old performer became an entertainment agency owner managing ~500 acts, what reality TV is really like behind the scenes, and why redefining success (and simplifying your business model) changed everything. From panic attacks and burnout to community, momentum, and a business that actually fits your life, this is an honest, high-energy conversation packed with practical takeaways.What to expect in this episode: (00:00) – From TV Personality to World Records: meet Matt Hall and why he's here. (01:18) – Not fitting the mould at school → finding performance and starting a band business at 19. (03:37) – Growing an agency to hundreds of acts, global bookings, and the first 7–8 tough years. (06:09) – Working 7 days a week, barely breaking even, and the “don't quit” mindset. (08:03) – Breakup, health dip, panic attack, and the identity crisis before 30. (09:10) – Rethinking success & launching the “Success School” podcast (2018). (12:40) – Kay's own zig-zag career and defining success on your own terms. (14:55) – Channel 4 story: from Steph's Packed Lunch “lunchmate” to the Love Triangle reality show. (18:47) – The ruthless bit: filming pressure, no outside contact, mental toll, and what viewers don't see. (21:02) – Aftermath: fear of the edit, a year-long wait, and public reaction. (24:11) – “Fame” today vs 15 years ago; why YouTubers rival TV names. (26:58) – Guinness World Record breaker: 53+ hours of nonstop audio-only live podcasting, charity, and the team effort. (31:22) – Business strategy now: mentored by Lisa Johnson; “simplicity scales, complexity fails.” (33:13) – Offers: annual flagship course (relaunching in February), a buzzing ~200-member community, and why few 1:1s. (34:34) – Implementation > information: how accountability sessions beat endless guest talks. (34:20 & 38:40) – Live event: Sunday 5 October, Leeds (Hilton City Centre) with Levi Roots & Grace Andrews. (41:18) – Where to connect with Matt (website + Instagram).About Matt Hall Matt Hall is an online business strategist, speaker, and host of the “Success School” podcast. He built a 15-year-old entertainment agency representing ~500 acts worldwide, became a Channel 4 “lunchmate” on Steph's Packed Lunch, and later appeared on the reality show Love Triangle. A former Guinness World Record breaker for the longest live audio-only stream (53+ hours), Matt now mentors entrepreneurs to design simple, scalable, lifestyle-friendly online businesses. His mantra: “Simplicity scales. Complexity fails.”Connect with Matt Website: https://matthallofficial.comInstagram: https://www.instagram.com/matthallofficialConnect with Kay Suthar!Website: https://makeyourmarkagency.com/Podcast: https://www.makeyourmarkpodcast.com/LinkedIn: https://www.linkedin.com/in/kay-suthar-make-your-mark/Instagram: https://www.instagram.com/kaysutharpodstrategist/FREE Gifts from Kay Suthar:3 Ultimate Secrets to Getting Booked on Podcasts: https://getbookedonpodcast.com5 Simple Steps to Launch Your Podcast in 14 Days: https://14daystolaunch.com
The Transformation Ground Control podcast covers a number of topics important to digital and business transformation. This episode covers the following topics and interviews: Tech Hiring Landscape, Q&A (Darian Chwialkowski, Third Stage Consulting) Everything You Need to Know About Managing Careers in Technology & Consulting (Jonathan Whipple, CEO & Co-Founder of Lander Talent) 5 Lessons I Wish I Knew Before Starting My Consulting Career We also cover a number of other relevant topics related to digital and business transformation throughout the show.
Digital Stratosphere: Digital Transformation, ERP, HCM, and CRM Implementation Best Practices
Joanne Donnelly is the CEO at the London Pensions Fund Authority, a role she has held since April of this year. She was previously Head of Pensions at the Local Government Association and prior to that worked in HM Treasury, the NHS and the UK Home Office. Our conversation takes us from the big picture, starting with international law, which was Joanne's original specialist area, to the local level, her current focus, and there were many fascinating stops in between. We hear about various roles in public agencies, and how this shaped her approach to governance and ultimately service. We hear about the paramount importance of communication early and often and how this forges the link with ultimate beneficiaries. Why we made this? Joanne is an emerging leader in the dynamic world of public pensions, which is particularly in focus in the UK today. Why we think you will like it? It is rare to find a leader who sets the standard in the challenging area of public pension funds. Joanne is one of these leaders, and we can learn a lot from her insights on governance, communication and transparency. With thanks to Baillie Gifford for sponsoring Series 4 of 2025. Baillie Gifford is a long-term investment manager, dedicated to discovering the innovations and changemakers that deliver exceptional growth opportunities for its clients.
In this episode, Jason breaks down why great systems fail in the field and how to make them stick. Using a simple glucose and insulin analogy, he shows that tools and manuals (value) only work when teams are ready and structured to receive them. You'll also hear a quick reveal of the new one-day Builder Huddle designed to ignite real implementation across entire cities. Key points: Implementation lives in the socio-technical side, not just the technical. The “three of three” pattern to make change land. Plan with First Planner, Takt Production, Last Planner. Scale with a clear operating system, company-wide training, monthly field walks. Switch by making it clear, making people want it, and clearing their path. Without master builders to receive the value, even the best system stalls. Builder Huddle: a high-energy, practical day to turn concepts into next-day habits. If you want your teams executing instead of admiring the plan, this episode gives you the checklist and the charge to make it real. If you like the Elevate Construction podcast, please subscribe for free and you'll never miss an episode. And if you really like the Elevate Construction podcast, I'd appreciate you telling a friend (Maybe even two
Shawn Dsouza: When Scrum Masters Forget to Listen - A Team Trust Crisis in Agile Implementation Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Shawn shares a powerful lesson about the importance of listening before implementing. Working with a young, talented team drowning in firefighting, he rolled out Scrum in "full" without taking time to understand the team's context. Going through the motions of Scrum ceremonies without genuine team ownership led to dropping energy levels and lost trust. The turning point came when Shawn realized the team had lost faith in his approach, prompting him to rebuild the process collaboratively with team ownership at its core. This story highlights how good intentions can backfire when we prioritize frameworks over people. Self-reflection Question: Before implementing any new process or framework, how do you ensure you truly understand your team's current challenges and context rather than jumping straight to solutions? [The Scrum Master Toolbox Podcast Recommends]
Join the Coach's Edge Membership if you are a serious coach who wants to improve your programs player development, strategy, culture and overall program in a simple and condensed format.Join US Website: www.coachsedge.coachEmail: contact@cramerbasketball.comCamps: www.Cramerbasketball.comOnline Training: https://cramerbasketball.mypthub.net/3/p/133059Twitter.com/coachsedge1Twitter.com/cramerbballFacebook.com/cramerbasketballYoutube.com/cramerbasketballInstagram.com/cramer_basketballBasketball coach basketball podcast basketball strategyPlayer development zone offense zone defense pressing pressure defense programbuilding team defense pack line defense baseline defense zone defense 1-3-1defense basketball united slapping glass coaching tips teach hoops how to coachbasketball basketball podcast youth basketball basketball camps basketballimmersion training basketball shooting tips basketball conditioning shootingdrills ball handling drills passing drills basketball drills basketballworkouts basketball drills youth basketball basketball drills open gymsshootouts scrimmages man to man defense basketball officials and deep dive refssports psychology shot selection dribble drive offense shooting coach freethrows athletic development
Go to www.LearningLeader.com for full show notes This is brought to you by Insight Global. If you need to hire 1 person, hire a team of people, or transform your business through Talent or Technical Services, Insight Global's team of 30,000 people around the world have the hustle and grit to deliver. Sukhinder Singh Cassidy is the CEO of Xero. Xero is a cloud-based accounting software designed for small businesses. They did $2.1 billion in revenue last year. Over the past 25 years, Sukhinder has had leadership roles at Google, Amazon, and StubHub. Notes: Key Learnings Strategic CEO Job Search Criteria – Sukhinder had four non-negotiables: macro tailwinds/good market, customer she could be passionate about, strong business model, and a role where she could "learn for miles" for 5-8 years. Only two companies met her criteria in 18 months of searching. "Sell, Interview, Sell" Hiring Process – First meeting is 50% selling the opportunity to attract top talent. Only after candidates lean in do you shift to intensive interviewing with leadership team exposure. The Virtuous Cycle Framework – Customer at the top, supported by "high purpose, high performance, high people" culture. "It's an 'and,' not an 'or'" - you don't get to choose just one element. Back-Channeling is Critical – Reference checking happens throughout the entire interview process, not just at the end. "The most important thing is not just front channel... it's all the back channel." Values Alignment Over Pure Qualifications – "Go where my values fit and my strengths are valued." Cultural fit becomes the deciding factor in close hiring calls, not competence. The Layoff Leadership Test – Six weeks after joining, Sukhinder laid off 900 people based on McKinsey benchmarking. Showed consistency between the outside-in analysis presented to the board and transparent communication to employees. Portfolio of Bets Strategy – Balance growth, profitability, and customer happiness through diversified initiatives ranging from "safe moves" to "flyers," with clear probability assessments. Consistency as Culture Foundation – "Culture means consistency of message and what's important." Authenticity through change, not resistance to change. The 10-Slide CEO Interview Deck Framework: Vision statement (destination in 2-3 years) Outside-in market analysis Competitive landscape SWOT analysis of current position Five key strategic moves Implementation approach ("the how") Estimated outcomes with probability ranges Practical Application: Job Search Strategy – Define 4-5 non-negotiable criteria upfront. Be willing to wait for roles that truly meet your standards rather than taking "the job before the job." Interview Preparation – Always build a comprehensive thesis deck even if not requested. Use it to clarify your own thinking and demonstrate strategic capability. Hiring Excellence – Spend equal time selling the opportunity and evaluating candidates. Use diverse interview panels and back-channel extensively throughout the process. Cultural Leadership – Be consistent in messaging across all stakeholders (board, investors, employees). Authenticity enables trust during periods of change. Strategic Planning – Frame initiatives as a portfolio of bets with clear probability assessments. Balance growth, profitability, and customer satisfaction rather than optimizing for one. Leadership Hiring Process: The CEO interviews top 2-3 levels even without hiring authority Diverse interviewer panels with "bar raisers" Business problem-solving presentations in the final rounds Multiple leadership team interactions before the final decision Life Lessons: Patience in Career Progression – Sometimes the right opportunity requires waiting. Sukhinder was frustrated during 18 months of searching but found the perfect fit. Preparation Separates Candidates – The depth of strategic thinking demonstrated in final presentations often determines CEO selections. Culture Survives Through Consistency – Not avoiding change, but maintaining consistent values and communication approach through inevitable changes. Leadership Requires Tough Decisions – Laying off 900 people six weeks into the role, but doing it transparently and based on clear data/analysis. Value Creation Through Alignment – Finding roles where your strengths are valued and values align creates exponentially better outcomes than pure skill matching. Systems Thinking Builds Trust – Sharing appropriate "behind the scenes" context helps teams understand difficult decisions and builds long-term credibility. Early Career Focus – "Do great work for great people." Find talented leaders to apprentice under and work exceptionally hard to maximize learning. Authenticity Enables Performance – Being genuine about challenges and changes builds stronger relationships than trying to maintain artificial stability. Strategic Communication – Frame personal asks in terms of organizational benefits. Make it about solving their problems, not your desires. The Xero Transformation: Financial Performance: $2.1B revenue, 21% YoY growth while maintaining profitability Cultural Approach: "High purpose, high performance, high people" - no choosing between them Strategic Moves: Pricing/packaging optimization, sales motion transformation, customer experience reimagining (new dashboard with 3000+ customer inputs) Leadership Philosophy: Provide a "systems view" to employees, share investor-level insights appropriately, and maintain authenticity during difficult decisions
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