This podcast is presented by PROSAFE Solutions. We talk about the new view of safety, human performance, leadership, and culture improvement. Pam and Mike will have ongoing conversations about these topics as well as interviews with other safety professionals on the journey of continuous improvement and learning.
Mike McCarroll & Pamela Fisher
www.prosafesolutions.com
Traditional "Crime & Punishment" models of safety tend to disengage workers. Mike discusses the largest and most statistically valid study ever conducted on employee engagement and motivation. Creating a safety culture based on the top 4 motivators will transform your organization.
Attention is a finite resource. However, many traditional "accident investigations" tend to identify lack of situational awareness as a cause rather than a symptom of a deeper issue. Mike discusses how organizations need to move beyond judgmental statements to understanding how attention works.
If there is any one area of safety management in which organizations struggle it is how to drive the safety performance of managers and supervisors. Mike discusses the difference between responsibility and accountability and some ways to develop a formalized accountability system.
One mistake can get you killed in electrical work. NFPA 70E - 2021 addresses Human Performance. Mike and Pam discuss how errors occur in electrical work and how following HP principles help to not only reduce the potential but save lives.
Pam talks with Sam Socolow and Philip Greisen about the challenges of managing rigging, with the understanding that all riggers, no matter how experienced or qualified, will eventually make mistakes.
Pam talks to Lisa Capacik, Nicole Ivers and Hilarie Warren about the current status of COVID 19 in the workplace. We talk about the challenges of travel during the holidays, COVID fatigue and increasing issues with worker stress and anxiety.
Pam talks about how some safety Stand Downs are pretty stupid. However, they can be a great way to bridge the communication gap between management and workers. Some suggestions for improving your process are discussed.
Pam discusses the unfortunate default language, i.e. "complacency" and "failure to pay attention", often used post event. Use of these terms indicate a lack of understanding of human performance principles and does not offer value in event analysis.
Culpability is the gorilla in the room for most managers trying to understand Human Performance (or The New View of Safety). Mike will discuss a Human Performance approach to fair and balanced accountability.
Pam discusses our over reliance on paper for managing safety, especially after an event. Knee jerk reactions to creating procedures typically result in more complicated and unworkable procedures, particularly when done without worker involvement.
Mike conducts an interview with David Lynn, President of Peak Safety Performance in Greenville, SC. David's company provides safety performance improvement services including leadership development and human performance.
Mike discusses the landmark contributions of W. Edwards Deming to quality improvement and how those principles mirror Human Performance or The New View of safety.
Robins and Morton has experienced an amazing culture transformation over the past several years. Jeff Palombo, Vice President of Safety Operations discusses their journey from culture assessment to Human Performance.
Pam discusses the clash between science and politics in the midst of the COVID-19 crisis in contrast to the 1918 pandemic.
One of the most underestimated yet most important requirement for sustainable culture change is a powerful and compelling vision. Mike discusses how a great vision motivates the workforce to help achieve an organization's desired future state.
Pam talks to Nicole Ivers about the importance of reporting and some of the barriers to reporting.
Inspired by Jeff Foxworthy's "You Might Be A Redneck", Mike discusses several ways you can tell if your safety process is behind the times.
Understanding performance modes opens up a new view of how human error occurs and is critical to event analysis.
This episode discusses how fatigue effects performance and human error.
Mike interviews Philip Greisen, Certified John Maxwell Leadership Trainer. Leadership is crucial to the development of an effective safety culture. Philip discusses what true leadership is all about, how organizations can develop leadership among its managers and supervisors, and it's impact on sustaining the Human Performance operating philosophy.
Mike McCarroll discusses nine biases and two brain illusions that tend to cloud our understanding during investigations of accidents, near-misses, or quality/production/customer service events. When facilitating Human Performance Learning Teams, it is critical to understand and manage bias to gain a full understanding and assure accuracy.
Mike McCarroll provides an overview of the six principles of Human Performance. He discusses how these principles frame the operating philosophy and help guide the organizational behavior necessary for success.
Pam discusses risk perception during the current COVID-19 crisis. Also available on YouTube as a videocast.
Mike and Pam discuss the New View of Human Performance and how it differs significantly from old view thinking. They discuss how HP is a game-changer in terms of organizational performance improvement.
Pam continues her discussion on managing COVID-19 exposures in construction. Special guests include Lisa Capacik, CHST, CSP with Brasfield & Gorrie and Nicole Ivers, CIH, CSP, CMIOSH with Batson-Cook.
Mike and Pam talk about organizational drift in light of the COVID-19 crisis.
Pam and Mike talk about the actual comments worker's make about safety during culture assessment focus group interviews.
In this Special Edition episode, Pam talks with industry experts in construction safety and health about how to manage COVID-19 exposures while doing essential construction. This podcast is from a videocast by the same title, available on YouTube.
Mike discusses the problems of over-focusing lagging indicators, in particular the OSHA recordable rate.
Mike and Pam discuss the concept of resilience both on an organizational and personal level and the link to the current COVID-19 situation.
Pam expresses her frustrations regarding safety folks who do not represent our profession and do harm to perceptions of safety.
In this episode Mike discusses the field of human performance, or the New View of safety.
Pam and Mike discuss the topic of human error. Error is one of the most misunderstood areas of safety and organizational performance. It is often viewed as a willful and punishable violation. It is not. Understanding error lies at the heart of the Human Performance movement that is changing the way safety is practiced.
Pam talks about her frustrations with people blaming workers for not "buying into" safety when the real issue lies within the management system and failure of leadership.
Mike McCarroll discusses how zero incident goals lead organizations down a path of failure. He discusses why zero cannot be an effective goal and how managers lose credibility in the eyes of workers when using it. This concept is fundamental to beginning the journey towards the new view of human performance.
This episode is an introduction to our new podcast "Get REAL About Safety". Pam and Mike discuss their backgrounds, experiences and the journey they have been on towards a new view of safety. The new view recognizes all humans make errors and that focusing on fixing people the worker is doomed to fail. Fix the system, not the worker.
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