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This week's show is devoted to two listener questions. The first asks what the Void fears, in reference to a line from our old pal Ve'nari who asserts that she knows what it is -- but doesn't let us in on the secret. Can Matt and Joe unravel the mystery posed by our Broker friend? They go down some twisting paths to discuss their way to the answer, including a lot of discussion of all the elves on Azeroth. Then, more Midnight discussion that goes into what we may see from magic (in a broad sense) as we go forward even further to The Last Titan.Matt and Joe are firmly anti the suggestion that perhaps we could move Zereth Mortis the same way as the Kirin Tor have been tooling around in Dalaran. They're pretty sure something about it is load bearing, but there isn't even OSHA on Azeroth, and if you know a guy willing to take a few risks... well, maybe there's a reason Brann is getting replaced?If you enjoy the show, please support us on Patreon, where you can get these episodes early and ad-free! Hosted on Acast. See acast.com/privacy for more information.
Yasi and Steven into the fascinating world of circus performance and how a movement is taking shape to help protect performers in the industry. With us today is Dr. Stephanie Greenspan, a performing arts physical therapist, the chair for the surveillance of injuries for research on Circus working group and co-editor of the sciences section for the journal, circus arts, life, and sciences. She also created the concept of Artletic science in 2021. Also joining us is Shenea Stiletto, a Two-Time world champion acrobatic gymnast, a Cirque du Soleil performer and Founder of the Circus Arts Guild of America.For more information on performing arts medicine, go to https://athletesandthearts.comFor more about Shenea, go to https://circuspreneur.com/author/sheneastiletto/Shenea's social media: FB: https://www.facebook.com/sheneabooth?_rdr. Instagram: https://www.instagram.com/sheneastiletto/?hl=enFind Dr Greenspan at https://www.linkedin.com/in/stephanie-greenspan-dpt/Bios: Dr. Stephanie Greenspan is a performing arts physical therapist with post-graduate residency and fellowship training and board specialties in orthopaedic and neurologic physical therapy. As an Adjunct Associate Professor at Samuel Merritt University, she studies injuries in circus artists and 3D motion in aerialists. She chairs the Surveillance of Injuries for Research on Circus (SIRC) working group that created a consensus statement for injury surveillance in circus and a guideline for concussion management in the circus arts. She is also co-editor of the Sciences section for the journal Circus Arts, Life and Sciences. She founded Artletic Science in 2021 with the mission to enhance the health and performance of artist athletes through research, education, and physical therapy. As a clinician, she works with recreational to professional circus artists and dancers with a focus on decreasing injury risk and optimizing performance.Shenea Stiletto is a former Two-Time World Champion AcrobaticGymnast , USA Gymnastics Hall of Fame Member, Survivor of USA Gymnastics, Honorary Olympian for 2 Olympic Tours, SAG Stunt Woman, and a World Class Circus Handbalancer inducted into the World Acrobatic Hall of Fame, who has performed with elite entertainment companies worldwide. Shenea's career highlights have included performing the lead character and acrobatic role in a Cirque Du Soleil production, in which she performed in Varekai as The Promise character.Most recently, Shenea toured with Cirque Du Soleil's newest production SongBlazers, and is the face of Cirque Du Soleil's first ever Wine Brand Collaboration with StagsLeap Winery. Shenea Stiletto is also a circus trainer, educator, and circus advocate as Founder of for the Circus Arts Guild of America. The Circus Arts Guild of America was the strategic partner for the historic Circus Arts Industry Roundtable at the White House in 2024. The White House Roundtable in discussion with the Department of Labor, included panel representation from the National Endowment for the Arts, OSHA, U.S Center for SafeSport, Actors Equity, American Musical Artists Guild of America, and Circus Arts Industry Advocates.Additionally, Shenea Stiletto is also a lead Contributor and Circus Analyst for StageLync.com, and hosts the popular Circuspreneur Podcast sponsored by StageLync.com.
Welcome to the Backlog Busters, Season 8 - Episode 35. Mathman, Hootz, and BlazeKnight discuss Murderbot, corn and chili, frozen La Croix, Monarch butterflies, and yardwork. At the end of the episode, we dish out top secret tips for Abadox (NES) and Chip's Challenge (Lynx). We also played some games...Mike - Shining Force IIHootz -Another Crab's Treasure, Monster Hunter Wilds, TempopoRyan - Shovel Knight, Into the Breach, BalatroIf you were a patron, you would hear all the stuff we talk about before and after the theme music. You never what you'll hear!If you would like to have more of the Backlog Busters in your life, head on over to the socials and follow these fine folks:Blue SkyBacklog BustersMathman1024BlazeKnightSkinnyMattAlso, don't forget to join the Discord and be part of the fun.Patreon link -->patreon.com/BacklogBustersSkinnyMatt's Extra Life page --> here
Week 2 of the TBP NFL Deathmatch Challenge, and not a Gnome in sight...so how will this work? Listen to find out! ...oh, we also talked about some Cincy Craft Beer content. Join the fun as we go over things such as the newest Rhinegeist non-alcoholic options. Is Bret actually taking sips? Hot takes on coasters. Circling back on the "everyone has a price" conversation from last week as we discuss the latest Garage Beer news. Cincy Brew Dads didn't know about the BYOD requirement. Do the Cincy Brew Dads believe the hype about Trillium? The newest Sway is spook-tacular! Where to send your suggestions on MadTree's 4th location as well as robot name suggestions. Failing to capitalize on the Pack N Play. Is rolling bourbon barrels through the taproom OSHA-approved? A Weekly Pint with the most unfair Oktoberfest Quest showdown of all time. A few label approvals, and a big peek behind the curtain showing how Gnome tries to put TWP together week after week. CLEAN YOUR DRAFT LINES!!! BRING BACK JOON!!! **The music used in the NFL Deathmatch Challenge is by DonRock the Imposter on YouTube: https://www.youtube.com/watch?v=mqKSIaE_QE8 @donrocktheimposter912 Week 2 : Gnome's Pick : Cardinals Marco's Pick : Bills Julia's Pick : Lions Current points going into Week 2 : Gnome : 1 Marco : 1 Julia : 1 ----- This episode covers the following shows : Barstool Perspective - 9/5/2025 The Weekly Pint - Ep 277 - It's Pumpkin Season! Drinking With The Gnome - Ep 28 - Drinking Raven's Riff at MadTree, This RTD Bourbon Cocktail Is Great! Cincy Brew Dads - From the Tap Ep 7 - Hoppin' Vines: Translucent is a great word ----- What we drank : BC's Brewing Co - Bottle Shop Beer - Citris Wheat Rhinegeist - Ghost Pils - N/A Pilsner A few sips of Casamigos tequila ----- Episode recorded on 9/9/2025 at our amazing podcast host, Higher Gravity Summit Park! https://highergravitycrafthaus.com/ Disclaimer: The views and opinions expressed by Truth, Beer, and Podsequences are those of the participants alone and do not necessarily reflect the views or opinions of any entities they may represent. ------ Links to everything at http://truthbeerpod.com/ or https://truthbeerpod.podbean.com/ Find us on all the social medias @ TruthBeerPod Email us at TruthBeerPod@gmail.com Subscribe, like, review, and share! Find all of our episodes on your favorite Podcast platform or https://www.youtube.com/@TruthBeerPod ! Buy us a pint! If you'd like to support the show, you can do by clicking the "One-Time Donation" link at http://truthbeerpod.com ! If you want exclusive content, check out our Patreon! https://www.patreon.com/TruthBeerPod If you'd like to be a show sponsor or even just a segment sponsor, let us know via email or hit us up on social media! ----- We want you to continue to be around to listen to all of our episodes. If you're struggling, please reach out to a friend, family member, co-worker, or mental health professional. If you don't feel comfortable talking to someone you know, please use one of the below resources to talk to someone who wants you around just as much as we do. Call or Text 988 to reach the Suicide and Crisis Lifeline Chat with someone at 988lifeline.org http://www.988lifeline.org ----- Our Intro, Outro, and most of the "within the episode" music was provided by Gnome Creative. Check out www.GnomeCreative.com for all your audio, video, and imagery needs! @gnome__creative on Instagram @TheGnarlyGnome on Twitter https://thegnarlygnome.com/support http://gnomecreative.com http://instagram.com/gnome__creative http://www.twitter.com/TheGnarlyGnome
En este programa conoceremos de primera mano las políticas, regulaciones y esfuerzos que esta agencia implementa para garantizar ambientes de trabajo seguros en la Isla. En este tipo de diálogo, representantes de PR OSHA explican su rol fiscalizador, los principales riesgos laborales que enfrentan los trabajadores en distintos sectores, y las estrategias educativas y preventivas que desarrollan para reducir accidentes y enfermedades ocupacionales. Invitados: Marimar Alicea y Nelvin Rodríguez Programa original transmitido en Radio Universidad el 11.septiembre.2025. Este programa es auspiciado por el Colegio de Arquitectos y Arquitectos Paisajistas de Puerto Rico.
Citing safety concerns and dedicated school days, the State Fair of Texas will not offer free admission to high school students this season. One free ticket will still be offered to pre-K through eighth grade students and all teachers within a 100-mile radius of Fair Park. In other news, OSHA called Union Pacific a “serial violator” of the Federal Railroad Safety Act, citing 20 past violations. A Texas railroad engineer was awarded more than $300,000 in back wages, damages and attorney's fees after a federal investigation found Union Pacific unlawfully fired him. Also, Grocery Connect, a program started by Bonton Farms partnering with Kroger in late 2023, is expanding its pickup locations. Learn more about your ad choices. Visit podcastchoices.com/adchoices
What happens when OSHA and IBC don't see eye to eye? In this episode of What a Week, Dave Stutzman and Steve Gantner dig into the tug-of-war between safety codes and building codes. From fall protection on high-rises to stair loads, mezzanines, and roof hatches placed a little too close to the edge, the conversation tackles the gray zone where compliance, liability, and human responsibility overlap.Is it the architect's duty, the contractor's job, or the owner's call? .....The answer isn't so simple. Tune in for a candid take on navigating conflicting requirements and why code minimums are just the starting point.
The U.S. Chemical Safety Hazard and Investigation Board, or CSB, investigates root causes of serious chemical accidents and makes recommendations for preventing similar events. The Trump administration wants to shut the small federal agency down, saying it duplicates the role of other agencies like the EPA and OSHA. Ali Rogin speaks with David Michaels, a former OSHA director, for more. PBS News is supported by - https://www.pbs.org/newshour/about/funders. Hosted on Acast. See acast.com/privacy
The U.S. Chemical Safety Hazard and Investigation Board, or CSB, investigates root causes of serious chemical accidents and makes recommendations for preventing similar events. The Trump administration wants to shut the small federal agency down, saying it duplicates the role of other agencies like the EPA and OSHA. Ali Rogin speaks with David Michaels, a former OSHA director, for more. PBS News is supported by - https://www.pbs.org/newshour/about/funders. Hosted on Acast. See acast.com/privacy
Bob, our tank driver and telephone lineman, is back to tell us about being lineman in the 70s. Climbing utility poles before OSHA was a thing. Listen to the Patron After Show https://www.patreon.com/posts/138069613 Here's a link to one of our After Shows: https://www.patreon.com/posts/free-after-show-122506027 Here's one of the many Labs pics I post for patrons: https://www.patreon.com/posts/step-away-and-be-122999799 Please considering supporting the GF world by becoming a supporter on Patreon. You get weekly Labrador and behind the scenes photos and vids, plus the Patron-only GardenFork Radio After Show. :) https://www.patreon.com/gardenfork Check out the new Cool Stuff emails: Cool Stuff #1 https://preview.mailerlite.com/n3c9y8y8a2 Cool Stuff #2 https://preview.mailerlite.com/h7o6t7l9a6 Sign Up For My Free Newsletters: https://www.gardenfork.tv/email/ Start your Amazon shopping using our affiliate link: https://geni.us/5UWTG The Tools I Use: https://geni.us/bXV6a7 GardenFork receives compensation when you use our affiliate links. This is how we pay the bills ;) GF Sweaters and T Shirts https://teespring.com/stores/gardenfork-2 Email me: radio@gardenfork.tv Watch us on YouTube: www.youtube.com/gardenfork Music used on the podcast is licensed by AudioBlocks and Unique Tracks ©2025 GardenFork Media LLC All Rights Reserved GardenFork Radio is produced in Brooklyn, NY
Why is a pug named Phoebe likely more qualified than your frontline crew? In the oil and gas industry, online training and certification have become the norm. Let's agree it's convenient, cost-effective, and scalable. But what if the people taking that training are subverting the training using AI, or aren't people at all? Digital tools, especially generative AI, are now being misused to automate training completion, which undermines the entire compliance system. The same platforms designed to protect workers, assure reliability, comply with regulations, and safeguard the environment may be certifying untrained staff, putting lives at risk and exposing companies to severe legal and financial consequences. In this episode, Rob Day joins me on the podcast to discuss this hidden crisis. Rob is Managing Director at Cognisense, and a dedicated expert in risk mitigation. From court cases involving industrial explosions to training a pug to complete OSHA 10, Rob shares shocking and true stories from the frontlines of digital risk. He also outlines what companies can do right now to reclaim control over their training systems, ensure legal compliance, and reduce exposure. All managers and supervisors on the front line of industrial work need to be aware of the risks they face. #RiskWashing #OHS #SafetyTraining #TrainingthatMatters #AI #WorkplaceSafety #RiskManagement #OilAndGas
Injuries in and out of the workplace. Sarah gave herself a concussion, Bobby burned himself with molten ham sugar. Please provide to the Dry Buttcrack Foundation if you can. Donations go to help all those suffering in silence. Disclaimer: Part of the game devolved into influencer haterade. Bobby was ragging on influencers and influencer culture and not mental health which is very important. —Timestamps0:57 - Sarah starts a business!6:15 - Giving yourself a concussion by head butting a door.9:02 - Smaller in the back. 9:52 - Bobby's sweet workplace injury16:58 - Game Begins! We learn which jobs Bobby doesn't want to do because they're dangerous or injury prone!---BS's in this episode:Business SupervisorBobby SexistBlubbering SophomoreBlown SugarBetter SayingBad SportBit (o) SpaceBastard, Shut-upBitch SlapBeing ShockedBeing SweatyBroken ScaphoidBe SafeBrain SavvyBrain SufferingOur instagram Workplace, labor, PPE, sugar, ham, concussion, OSHA,
In this episode of What the Heck is Happening in HR?, Kelley breaks down the return—and expansion—of Department of Labor opinion letters, a critical yet often overlooked resource for HR professionals, business owners, and legal teams.What exactly is an opinion letter? How do they differ from administrator interpretations? And why does it matter that they're back under the current administration—with new platforms and expanded coverage across wage and hour, OSHA, benefits, and more?Kelley explains how opinion letters provide valuable insights into how the DOL interprets the law in real-world scenarios, and how you can use them as a tool for compliance and smarter decision-making. Whether you're an HR pro trying to classify workers or a business owner sorting through federal guidance, this episode gives you a solid starting point—and a cautionary note on when to consult legal counsel.Learn more about CTPEPodcast Disclaimer#WhatTheHeckIsHappeningInHR #HRPodcast #OpinionLetters #DOLGuidance #EmploymentLaw #HRCompliance #WorkforceStrategy #HRLeadership #HRBestPractices #WageAndHour #LegalUpdates
Sponsored by Grainger. Matt Law and Jordan Schlittler of Grainger join our latest episode to help set the record straight about misconceptions in occupational safety and health. They offer insights on NFPA 70E and its relationship to OSHA, requirements for inspecting equipment, safety standards and regulations, recordkeeping, training, technology and more.
Certified Safety Professional Barry Rice joins host, Kayla McGowan, to discuss contractor safety, OSHA compliance and much more.
Did you know hand-foot-and-mouth disease can knock an adult out for a week? Kevin Henry welcomes infectious disease and compliance expert Joyce Weeks of Dental Ed for a timely conversation on keeping dental teams safe as school is back in session and community bugs resurface. Joyce shares her journey from HIV vaccine research to teaching dental professionals about OSHA and infection control, and why understanding the “why” behind safety protocols makes all the difference. She explains how easily illnesses like hand-foot-and-mouth or measles can spread through carriers who don't even show symptoms, and why dental teams must remain vigilant long after the COVID era. From simple handwashing habits at home to choosing the right level of mask in the operatory, Joyce makes clear how small actions can protect not only dental assistants but also their families, patients, and communities. The discussion dives into the reality of what happens when a visibly sick patient shows up for treatment and how regulations differ by state. Joyce highlights the ethical and safety challenges of balancing production goals with protecting vulnerable people, and offers practical ways teams can respond without fearmongering. Through it all, she emphasizes that vigilance isn't about overreacting, but about working together to safeguard health inside and outside the office. Connect with Joyce Website: https://www.dentaledinc.com/ —-------------------------------------------- Hey friends—cool news! The Dental Assistant Nation Podcast was featured on Feedspot's Top 100 Dental Podcasts and their Top Dental Assistant Podcasts list. Huge thanks to you for listening, subscribing, and supporting the show. Couldn't have done it without you. Go check it out—we're listed alongside some amazing shows! 100 Best Dental Podcasts - https://podcast.feedspot.com/dental_podcasts/ 4 Best Dental Assistant Podcasts - https://podcast.feedspot.com/dental_assistant_podcasts/ —-------------------------------------------- Attention Dental Leaders! I'm thrilled to speak at the 2025 AADOM Conference in Round Rock, TX – AADOM's 20th anniversary celebration! Join me for my sessions: ➡️ Wednesday, Sept 3 "DPLN Leadership Meeting" - Learn how to maximize publicity for your DPLN ➡️ Saturday, Sept 6 "Simple Steps to Help You Become an Author " - We'll dive into how you can formulate a plan for your best article and how to find your voice as an industry leader. Early bird pricing ends 3/31! Don't wait—secure your spot now and be part of the biggest dental management event of the year! Plus, lock in your stay on-site at the Kalahari Resort before rooms fill up!
Keller and Heckman Partner Manesh Rath hosts OSHA 30/30, a webinar series that covers OSHA issues for 30 minutes every 30 days. Mr. Rath is a trial and appellate attorney with experience in general commercial litigation, wage and hour and class action litigation, occupational safety and health (OSHA) law, labor law, and employment law. This month's topic: Fifth Circuit Addressed "Industry Custom" Defense in Machine Guarding Case
Host Regan Brown sits down with Bill Mann, President of GB Group Construction & Painting, and Sheena Pemberton, EHS Manager at GB Group Construction & Painting, to discuss the importance of OSHA's Safe + Sound Week. Together, they highlight how this initiative reinforces emergency preparedness and promotes safety as a core value within the construction industry.
2026 might still seem like a ways off, but now is the time to start chipping away at preparation. Tiff and Kristy walk practices through what to do to be ready for a fresh start come January 1. They talk about lag and lead measures, what to put on your calendar now, fee schedules, and a ton more. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: The Dental A Team (00:01) Hello, Dental A Team listeners. I am back at you today, Miss Tiffanie, Spiffy Tiffy. No one's called me that in a while. I have not recorded with Kiera in a hot minute. That's how I know I have not recorded with Kiera, because I haven't been called Spiffy Tiffy in a minute. ⁓ We're here today. I have Miss Kristy with me today. She has just done a slew of recordings with me. We blocked out two hours today, and we said, you know what? We're just going to bust out a bunch, and we are doing it. Summertime gets a little wild. and it gets hard to schedule these suckers in there. So Kristy, thank you for being here with me today. Thank you for scheduling this in your schedule and making sure that we could get this done. How are you? DAT Kristy (00:39) It's always fun spending time with you. We don't get to do this all the time. The Dental A Team (00:44) I agree. We really don't. And I started doing ⁓ for you specifically because I'm like, gosh, we really don't. I still get like so much time with Trish, Monica is in, you know, we're doing so much onboarding. ⁓ And so I was like, no, we need, I need Kristy, like just touch base, check in one on one time. Like I need that outside of our monthly one on one. So I agree. And I'm excited to be here today. I think we both have animals at home and it's funny. We like go a certain amount of time and then they've hit their limits. And I don't know, I've got a cat that's running around just screaming right now. I don't think you guys can hear it, I hope. But I think what happens is she's just like, okay, I'm tired of hearing your voice. Even when I'm on coaching calls, like maybe my inflection is different or I don't know. There's something about podcasting that she hits her limit at about an hour in, hour and a half. She's like, I'm done. I'm either podcasting with you or you're being forced to turn it off. Yeah, anyways, animals are wild. ⁓ They are. my gosh, they are like kids. They're exhausting. Yeah, they are like, because I think they're worse than kids. You know, when I was little, they used to say, I don't know if people still say this or not, but they used to say, when you think you're ready for kids, get a dog. And I used to be like, that's easy, right? And I'm like, actually, I find that my animals are way more work than my son is. they just require so much of me at DAT Kristy (01:43) I like kids. The Dental A Team (02:10) their own discretion. Like it's just, it's when they want it. And I have, I have two cats and a dog and the dog is much chiller, but even puppies, I'm like, puppies are hard. Puppies are not like a newborn. I does not, in my opinion, the same apples to apples, but maybe that's why they say that because you get exhausted by the puppy and you're like, I can't, I can't do this right now. So who knows, but we're not here to talk about dogs or cats. We are here. We're here today because we are rounding out the year you guys. August is always like such a weird time ⁓ for me because it's like the beginning and the end. It's the beginning, like we're not even too fall yet for Arizona. It feels like fall. We don't really get a fall so we start in August. ⁓ But it feels like we're coming up on the end, but we just started. We get to August so quickly and so. With that, a lot of times we can kind of forget to prep for the upcoming year until it gets to the last minute because we're like, gosh, it's so early, Tiff. Like, Kristy, we've still got so much of our goal left. We're still working on these things. How am I supposed to think past that? But we really truly do have to prepare in a lot of different ways to ensure that we're ready when January hits. I don't know about you, Kristy, but I know in my practice, I think the before I was office manager, my office manager and my doctor probably sat down and like did some goals, right? They knew what they were doing. But we didn't know until the end of January when we had our team meeting what those new year's goals were. And that was really hard because I'm like, well, shoot, we're already behind because like, what are we doing here? We had no idea that we had increased our goals because we're still working off of old goals. And I think that that likely happens more often than not. Because we want a fresh start. We want our January kickoff and it's like if we're not doing January kickoff on January 2nd It's not a kickoff anymore. I guess now we're playing catch-up So a lot of practices really need to start doing this in December November even but December really talking about what next year is going to look like with your teams ⁓ Kristy do you feel that that kind of we talked about this a lot today? Like what was it like back went back in the day when we were in office But did you feel like you kind of ran that same? trajectory that same calendar year advice. DAT Kristy (04:31) Yeah, 100%. I think ⁓ in dentistry, we get so focused on lag measures. And I don't know that we ever intentionally focused. It's just the way it's always been. And so you and I talked about this before. We just do it because that's how somebody else did it. And we think it's the way to do it. But I think, again, when you know better, you do better. And we always need to look at the lag measures. looking at lead measures and starting literally now, The Dental A Team (04:38) Yeah. Bye. DAT Kristy (05:01) is a great practice and and to be honest the ones that I see hitting goals for my teams ⁓ we look at them early and we set the tone early. Yeah. The Dental A Team (05:11) Yeah, yeah, it does a great point. You hit the nail on the head. We really do focus so much on lag measures, which are a lot of my lag measures will feed into our lead measures. So totally. But I do think that dentistry as a whole misses the mark on lead measures. Even like I had a client the other day that said, Oh, I died, because he died. She's DAT Kristy (05:35) you The Dental A Team (05:36) She said, yeah, my CPA, I'm just not too sure about them. They said that not to get too crazy about it, but that I would get my PNLs by the 28th every month. And I about fell out of my chair, because I was like, what the heck? That is a two-month lag measure at this point, because by the time we're reviewing them, we're into two months later from those statistics, those overhead stats. And how are we supposed to make adjustments and change? So you're telling me, that we are gonna have potentially two bad months because we didn't know it was a bad month until we're at the third month. And I was just like, no, no, no, no, no, no, no. If that's the case, if that's their standard, it doesn't fit our standards. This is not going to work. We have to have better, quicker lag measures so that we can change the lead measures. And I think what you just said plays right into that. Because to them, that CPA, it was like totally natural and normal. It was like, yeah, fine, we'll get them to you. You can see them, but they're not using them to tell you how to change your business. Some CPAs are, work one-on-one with a couple of different CPAs for my clients and with my clients that are doing that. They're fantastic, they're giving them information and advice every month based off of what they're seeing. That's massive. It's very uncommon also. CPAs at the end of the year would be like, well, this year you overspent in this category, so drop this. ⁓ for the love, could I not have seen that earlier and made adjustments so that I didn't overspend for an entire year and then could have changed this entire P &L? That's what we do. We look at the P &L with you and we dive into it. And like I said, I do have a couple of CPAs that dive into that with me with clients or sometimes I'll have questions and I'm like, hey, I'll shoot over an email and like, what is this? What are you seeing? And they'll give me the answer. And I'm like, fantastic. Thank you. Those are freaking phenomenal. Those are clients that I can really dive into numbers and be like, let's change this. Let's turn the dial on this. Because at the end of the year when they're like, next year you can't. I don't want to ever tell you that. Next year you can't. No, next year you can because we adjusted things on the lead measures, meaning what's to come because we were able to see your lag measures. So Kristy, that was brilliant. That was a massive tangent, but that was brilliant. And I think it really flows into all of those because if you're year to date at August and you don't know those numbers, you haven't looked at them with someone with a CPA, a coach, a consultant, get on that. Do that because what's gonna happen is November, your CPA is gonna be like, let me tell you all the things you shouldn't have done this year. I don't want that to happen. Get on it today. Hello@TheDentalATeam.com if you want advice, if you need help, if you want to one-on-one coach with us, we can help you dive through it. We are here for it. We have had plenty of clients that have seen incredible profit year over year because of the consulting that they've received, because of the directions that we've been able to push them that they weren't able to see. Again, focusing on the the log measures to push the lead measures. Now, other things, I really wanted this to be like a let's prep for the next year, which I don't know when you're listening to this, but right now it's August, 2025. So we are prepping for... 2026, which is crazy to me. I told, actually I told Kira this morning, my son, started senior year today as I took his little picture and I'm just like, my gosh, and he graduates, you know, 2026. And I'm like, I knew this day would come, but it always felt so far. Like this is, I think when I was a kid, I thought we'd be flying around in cars by now, which I think we're actually really close, which is crazy. But. To me, like 2026 felt so far away when I was a kid, I thought we're gonna be the Jetsons by then. So again, I think we're actually really close. But it's crazy to think we're prepping for 2026. You guys, we gotta round out 2025 and really be able to project into 2026. And there's some simple things, you guys, we have checklists for this too. So reach out, Hello@TheDentalATeam.com. We can pop you over some checklists, but there are some really simple things. Kristy, like. I want you to go through, like you were talking earlier on another podcast we recorded about really scheduling some things out. So what are some things that can be done next year that should be in the schedule? And then we'll kind of dive into the goals and stuff that they're going to have to do before we get to the 2026. DAT Kristy (10:11) Well again, we're all about projecting forward right because you touched on not saying no and part of saying no Maybe adding things so we can say yes, right? So looking at the schedule putting in your HIPAA your OSHA any training CPR, right? ⁓ Is there CE we're planning on let's research it. Let's figure out how much it's gonna cost Are we taking team not taking team? What's the what's the average? cost because all of that can be factored into our lead measures right and and what is what do we have to make in order to have that happen is it a year for raises have we done fee valuations for the upcoming year a lot of offices don't look at that yearly and I encourage my offices to because here's the thing especially if you're a high PPO you never get to go to the insurance companies and say hey, I haven't raised my fees in five years, so now I'm gonna make this big jump. They don't let you. So doing those incremental jumps every year, ⁓ another area where people fail to ⁓ evaluate is if you're selling products. Have you looked at the invoices to see what you're paying? And nowadays, that's a big thing, right? Adding in the tariffs and different things that are affecting what we're paying for. Have you adjusted it? Because a lot of my practices charge just what they're paying for it, and then The Dental A Team (11:15) Yeah. DAT Kristy (11:40) we look at it and go, my gosh, we're in the hole because we've never adjusted the fees. ⁓ getting your new fee schedules, right? If there's any negotiations that need to happen, I would add that to the list too. The Dental A Team (11:45) Yeah. Yeah, and now is the time to do that to start negotiating it so that you can have it for that new year. That was massive because that hits both making sure it's scheduled out to update your fees, but then also right now sending in the request for increased fees to be updated. So that was a twofer right there in my opinion. So good job. Yeah. I also remember earlier you said the PCI compliance. So making sure all of those PCI OSHA HIPAA all of those training CPR, everybody's up to date and checking all of those. Like when was the last time anyone, that any one individual did those pieces and are there people that need them updated? I know there's a lot of, gosh, specialty practices that will offer for GP practices, the CPR training. We used to do that through the orthodontist we worked hand in hand with. He would just, I mean, it was a referral, a referral mechanism for them, right? It's marketing for them, but they would hire the CPR trainer and then they would invite dental offices to come get the CPR training for their team. So it's free for us and that orthodontist paid for it. So check with those things as well, but making sure those things are scheduled out. And that's something doctors that your office manager should have that kind of a yearly checklist to make sure that they're going through those. Another thing that you kind of touched on there was like maintenance of different. ⁓ everything right you've got all of your everything needs maintenance so what does your practice look like what are your compressors looking like do they need to be maintenance your ultrasonics like really just diving in and every year it should be that fresh start and looking at what are we going to do now Kristy you mentioned which i love because it goes hand in hand with that too of really budgeting that so budgeting your ce's i had a practice this year they're like help me our cash flow, what is going on? When we delve into it, there were a ton of ⁓ auxiliary necessary purchases and updates that were made to the practice, to the ⁓ exterior of the practice. So these things were necessary, but they were unplanned for that. I think you can look at and probably project towards the end of the year to really build out a budget and a percentage and a bucket within your 2026 goals because you guys, it's really easy. If you know it's going to be X amount of money, divide it out over the 12 months and say, great, how am I going to make that up in production and collections to get that money so it's not costing you? It's coming out of the profit for that year, which is what happened with this other practice. We just thought there'd be more profit, but that profit then went towards, you know, the renovations, excuse me, that needed to be done, but we could have built it in a little bit better had we known they were coming. So that leads into our goals and really looking at what would a 7 to 10 % increase. Those are the numbers I typically go with increasing from this year 7 to 10 % next year, 7 % for inflation you guys, 10 % because why not be profitable on top of inflation? So you can do 7 % and kind of call it status quo. 10 % is gonna be that growth space that you hopefully and probably are desiring. And really when you look at it 10 % over the course of the year, is really a drop in the bucket. Kristy, have you found that same thing where that 10 % is like a couple hundred thousand over the course of the year split up over the month is realistically not that much? Kristy, do you see that same thing? DAT Kristy (15:27) 100 % TIF, I think the problem we get into is we wait till the last minute and then we're trying to crunch it in that short amount of time. But when we look forward and we have the whole year, guys, it can be as simple as one more crown a week, you know, or one more crown a month, depending on where you're lying. and when we break it down like that for teams, it makes it so digestible and and it helps fire us up when we make it that simple. Nine times out of 10. The Dental A Team (15:41) Yep. DAT Kristy (15:57) I see them even going further because it's like wow it was so easy right and it never I mean Think about it in our field and we all know this to be true I don't none of my doctors are immune from this but November and December are crazy months. Why do we do it to ourselves? Let's start now The Dental A Team (16:11) Yeah. Yep. Yep. Yeah, I agree. And that makes me think of a practice I went into one time, and we did their goals. And I said, Okay, well, in order to finish the year where we want to, we need to ⁓ increase your daily goal by $2,000 across for hygiene to doctors, right? $2,000. They were like, you're crazy. And I'm like, No, I'm not. This is how much it is per provider. And they were like, Tiff, we love you. We love your training. And we think you're crazy. going to put it on there. We're going to try our hardest. And we're going let you know. The next day, they went above and beyond that $11,000 goal by almost $2,000. The next day, they hit the goal consistently. After setting that goal, they hit it. and they were like, Tiff, I was getting texts from the team members for days. Like, I can't believe we're doing this. We didn't think it was possible, but actually it was right there, because it was all within the scheduling, right? How are we scheduling things? What are we prioritizing? How are we looking at the structure of our schedule and still serving our patients? So I totally agree. The increase is easy. as long as it's broken down in a digestible amount. The full yearly amount, you're like, all right, guys, we did 1 million, we're gonna do 1.2 this year. And they're like, my gosh, like, when is it enough? But if you're like, 1.2 is X amount per month, X amount per day. They're like, okay, we can hit that. We can figure that out. And you're like 30 % from hygiene, 70 % from doctor or 25 % from hygiene, 75 % from doctor. Like figure out the numbers and then figure out daily goals for everyone so that it is digestible, because that's much easier to work with. ⁓ Another thing to be really, really prepped for is, ⁓ what did we say? We said, updating the paperwork, you said, Kristy. So making sure we know what next year needs to look like. We just did a podcast on OSHA and HIPAA compliance, so making sure you're scheduling that out, but then also making sure that your HIPAA paperwork is updated, is gonna be massive, your health history. If you are taking CEs, does that need to be updated on your health history? Do you need to ask sleep apnea questions or Botox questions or implant questions? Like, do you need to update that at the beginning of the year and making sure you have all of your patients' data? Kristy, I know you talked about too, you have some clients that just don't have everyone's emails. This day and age, most of our communication is going out by emails. I know most of my clients are sending statements by text and email. There's really not a lot of paper. So making sure updating those as well. And then Kristy, I don't want to glaze over those you guys, practice software updates too, but I kind of do because I kind of want to talk a little bit very quickly though. As we're adding goals, Kristy, I you do this a lot. You help practices project what their profitability point is, which is also like your BAM, your bare ace minimum, right? Same thing, different words. How do you also help them project? Do they have enough people? So as they grow their goal, they need to potentially increase staffing and making sure they have the right seat. How do you help them see that when you're helping clients build out those goals? DAT Kristy (19:36) Yeah. think that's an important piece of it. Running some reports in your software is going to be helpful. Look at your active patient base. Has it grown? If it's not growing, why not? Are we missing working re-care? And again, lag and lead, guys. I have a lot of practices where maybe capacity, they're booked out, and so they don't work re-care, and those people are falling through the cracks. I would challenge you, even though you are booked out, to still work that re-care. because every day we wait, they're getting pushed out that much further, right? And it's nothing that we have to shy away from, but again, it's like, man, our hygienist are in high demand. Let's get you scheduled, right? And bring that information. You guys need to look at that. our next new patient openings, when can we schedule for perio maintenance? When can we schedule for root scaling? We need to look at our procedure counts and add in maybe extra blocks. The Dental A Team (20:40) Yeah. Yeah. Yeah. I totally agree and making sure at the same time then that we have enough team to accommodate those patients that act as patient based how many patients can one hygienist see in a year? How many hygienists do you have compared to your doctor time? How many assistants do you have compared to the columns of treatment that you're working with? And then one piece I think gets missed, Kristy, in that conversation too is front office team. So like how many back office team members do you have in comparison to your front office team? I usually like to use an easy ratio of like the number of dental assistants it takes. I should have front office as well to kind of duplicate that to make it super simple. But you're right, pulling those simple reports from the system to ensure we're doing everything we can to get those patients in. But what is that active patient count? Because that's gonna tell a really big story on how much growth we can sustain on the size and the capacity that we have now and the team that we have. So, beautiful. Thank you, Kristy. ⁓ you guys this wraps up a ton for 2026. hope you're feverishly taking notes if you are not driving. If you are driving, re-listen. But as always, Hello@TheDentalATeam.com. We can shoot you over some really easy end of the year, beginning of the year prep checklists ⁓ for office managers, doctors, whomever. And just make sure you guys that you're pre-scheduling things. And I would even pre-schedule this time of year, next year, start prepping for this stuff. Put it in your calendars as an office manager. I had everything in my calendar this time of the year. I was starting to for the following years, so 2026 goals, but I was also... ⁓ requesting fee increases. I was sending out end of year letters, right? Like get your treatment done because what happens is we tend to wait till October and that's why November, December is crazy. If you send them now, you can fill September, which we also call September. Start reaching out to those people now and get September filled, October filled and don't make your life too hectic November and December. You can even those out. So you guys go do these things. They're not hard. They're actually really easy and they can be really fun. Hello@TheDentalATeam.com we can send you over this information and you guys, have so many consultants on our team, Kristy, Trish, Monica, Dana, they are here helping clients every single day to work through these things and so much more. We would love the opportunity to chat one on one with you to see what we can do to help you as well. Hello@TheDentalATeam.com, you guys, we'll catch you next time. Thanks so much.
It's Safe + Sound Week! This annual OSHA initiative is more than just a campaign — it's a movement to spotlight the value of workplace safety and health programs. In this timely episode, Sheldon dives into: What Safe + Sound Week is and why it mattersHow you can participate as a consultant, employer, or EHS professionalCreative ideas to engage your team or clientsThe long-term value of promoting safety culture beyond compliance Whether you're new to OSHA's outreach efforts or a longtime supporter, this episode will energize you to get involved, share resources, and lead from the front.
Happy Spooky Wednesday, friends!It doesn't happen often, but every once in a while, the stars simply don't align for us to get together for an episode - but we don't want to leave you without content! So we are bringing you a re-re-re-REMIX: Mystery Edition.We're diggin' back into the archives for this week's episode, and we're kicking it off with a story from our 2-Year Anniversary Episode (February 2023), Episode 105: No. Pam didn't work for OSHA. Kala told us all about "The Alaska Triangle. Alaska is huge and often considered one of the last great unknowns. Harsh elements and vast wilderness are bound to lead to some disasters, but nowhere more frequently than in this giant, obtuse triangle. Are they UFOs? Vortexes? Cryptids? Cases can be made for all. "Next, we're heading to July of 2024 with a story from Episode 179: .. now we're just naming pits. Where "Brittany talks about the legend of the Green Children of Woolpit. Years ago, two children were found next to a pit full of angry, snarling wolves (okay... not really. It was just a pit). What makes this situation even weirder? The kids were green! Where did they come from? Were they fae? Aliens? Sickly humans? Sadly, with this happening so many centuries ago, we may never know for sure."We'll be back next week with an all-new story from Brittany!
In this episode of Daily Influence, host Brandon Cohen speaks with Brian Smith about how one construction company tackled the increasing complexity of growth by investing in operational safety, cultural alignment, and compliance clarity. As the company expanded its self-performed services, new risks emerged—requiring smarter systems and better communication across field and leadership teams. Brian walks through how IA Business Advisors applied the SMART Management model to assess vulnerabilities, update and digitize safety protocols (including bilingual delivery), and build a culture of transparency and accountability. The result? A safety program aligned with OSHA, union, and client standards, 85% company-wide engagement, and real-time feedback loops that empower teams to apply what they learn right on the job site. This episode is a must-listen for leaders in high-risk industries who want to scale responsibly while protecting their people and preserving their culture.
We found the Discovery Channel commercial episode. We join the Duggars, alongside other Discovery personnel volunteering with Habitat for Humanity. We saw a good amount of inappropriate attire. I'm not sure when OSHA approved flippy floppies as construction zone footwear. It wasn't all just swinging hammers, we watched a large chunk of the family roast Josh on camera. In our Dig, we look at Billy G's message to alumni: the most important battle is with that damn tongue of yours! The crucial lesson of "Taming your Tongue" is to just stay quiet about anything problematic. And always remember: the real problem is you. It's the worst when you tell people the truth if it makes them look bad. You're only allowed to bring bad things up to the person who did them, and YOU are the one who has to ask for forgiveness. Should probably watch Somebody Feed Phil to cleanse the palate after that. Enjoy what you hear? Would you like to support our newfound Personal Pan Pizza habit in Glendale, Arizona? Well head on over to www.buymeacoffee.com/diggingupthedug . If you would like to grab a jar and become one of the Pickle People, you get ad-free episodes, and even get them early. We post bonus episodes with Duggar content, personal topics, Mildred Mondays (gotta give the people what they want), recipes and other goodies. Join us on insta @digginguptheduggarspodWe also have a P.O. Box 5973, Glendale AZ, 85312
In this episode of our Safety Perspectives From the Dallas Region podcast series, shareholders Frank Davis (Dallas) and John Surma (Houston) conclude their discussion with former federal whistleblower investigator Jeff Cedar. They delve into the Occupational Safety and Health Administration's (OSHA) whistleblower process, focusing on the importance of credible evidence in determining whether a complaint is actionable. The speakers highlight the benefits for employers in understanding whistleblower protections under a myriad of laws. They reiterate that actionable complaints must demonstrate four key elements: evidence of a protected activity, the employer's knowledge of that activity, an adverse employment action, and a causal connection between the protected activity and the adverse employment action.
The Paychex Business Series Podcast with Gene Marks - Coronavirus
This week, Gene Marks breaks down an economic outlook full of uncertainty. From strong GDP growth battling rising inflation to unexpected job market revisions and the growing impact of tariffs, there's plenty for small businesses to consider. On the brighter side, learn how OSHA's new penalty reductions are bringing relief to employers with safe practices. With cautious optimism for more stable times, Gene offers the insights you need to help your business stay resilient. Listen to the episode. DISCLAIMER: The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.
Tiff and Kristy take a look at patient privacy and the regulatory compliance associated with that privacy, including HIPAA and OSHA. They touch on their own experiences with compliance, how to better educate your practice, what not to do, and more. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: The Dental A Team (00:01) Hello, Dental A Team listeners. We are so excited to be here with you today. I have Kristy on crew with me. We have a slew of podcasts we're recording and just some really, really exciting information. We're gonna make it as exciting as we can, at least, that we wanna get out to you. We are more than halfway through the year, which is pretty massive. And so we're gonna be talking about... a ton about how to end the year, things and pieces to look forward to, things you should be doing now to wrap up for the end of the year, and realistically things to look forward to for the upcoming year, which at this point of recording is 2026. So no matter what year you're listening to us, a lot of this should still be incredibly valuable. Kristy, I am so excited you're here with me today. Thank you so much for clearing your schedule, being here. being open to this and just always coming with some really invaluable information for our listeners. How are you today, Kristy? DAT Kristy (01:00) It's a good summer day and a good day to be with you as well. So happy to do it. The Dental A Team (01:04) Thank you, thank you. And for those of you who may not know, Kristy, Kristy lived in Arizona a long time ago. she originally, like her formative years were here, but then she left Arizona for quite a little while and she's recently relocated back to the desert. And she decided to come right at the beginning of summer, which I used to tell people like, don't move here in the summer, like come in different months. But then I started realizing, I'm like, well, if you move here in the summer, you get the worst of the worst. And then the rest of the year is like icing on top of the cake. So Kristy, I actually think you did it in the right direction. And I keep telling you, I think you brought some awesome weather with you this year because we have not broken record heat this year for like the first time ever. Honestly, we keep breaking records every year and I'm like, these are records we don't need to break. And this year, I think the record has been that it's been so nice. Like it truly, truly has been really light summer. So Kristy, thanks for bringing your weather with you and giving us a little reprieve here in Arizona. So I told you we're going to make these as fun as we possibly can. You guys, we always aim for that fun is actually one of our core values. So it's something we work really, really hard for. I say that today because I really wanted to talk to you guys about some regulatory compliances, which just even in those words sounds like womp womp, right? Like we're just, how do you make that exciting? Well, with the Dental A Team, Dental A Team can make anything exciting. We can have fun with whatever we want in everything. We truly believe that if we're not having fun, why are we even doing it? So it doesn't mean that things aren't hard, things aren't difficult, that you won't have to push through hard things. It just means that there should be fun on the other side. and it shouldn't be, you know, tears of pain the whole way through. So here we are, regulatory compliance. You guys know that this is actually really important in the dental industry. You guys have all heard of OSHA. So we'll dive into a little bit on the OSHA, but you guys have also heard of HIPAA. And I have to say, and Kristy, you can tell me what your thoughts are as well, I have to say that when I was in practice, like physically working in an office, we never talked about HIPAA. We talked about OSHA constantly, like OSHA is going to come in and you've got to have everything six inches from the ceiling and off these certain walls. And you've got to have so many fire extinguishers and the fire escape plans and like all of these, you know, barriers and masks and gloves and don't wear gloves outside the door. All of these pieces for OSHA safety compliance, but I never heard about HIPAA. I knew as a front office team member that patients had to sign the HIPAA forms and that they had to update them every so often, but I didn't actually know what it was. And when patients would ask me like, oh, what am I signing? I'm like, ah, it just says we're not going to give away your information. Right. And I'm like, I don't know if that's what it says or not, but like, that's what I heard someone say. And so I'm just repeating it. Right. So Kristy, I don't know if you had a different experience in office, but I really truly felt like until I had to train people on it until I had to be like, no, you have to do HIPAA in the office. And until as a company, we had to start taking our own HIPAA courses every year. I had no idea exactly what it meant for a dental office. And Kristy, you may have had a different experience, but tell me what was your experience when it came to HIPAA in your dental practices that you've worked in? DAT Kristy (04:36) Yeah, my experience was actually you made me laugh. It was very similar to yours. I think it was what around 2013 that those forms came out and it was pretty funny because when it first started even patients were funny about it. Like I remember this big long form and you'd hand it to patients and say the same thing. ⁓ it just means we're not going to sell your information or give it to anybody and patients would start reading it and they're crossing things out. And then I'm asking my doctor like how The Dental A Team (04:50) Yeah. Yeah. DAT Kristy (05:06) can they just rewrite it?" And he's like, it doesn't matter. It is what it is. It's just a form. And yeah, so really I started the same place you did. And then later years, ⁓ we ended up doing more formal training on HIPAA. But yeah, started in the same place. The Dental A Team (05:23) Yeah, I remember those sheets. They were like longer than it was. It was like a car contract. where was like you had to fold it a certain way, like they were longer than the rest of the sheets and my patients did the same thing. They're like, well, I don't really agree with this. Like, and they just cross it off and then initial it. And I'm like, all right, like whatever, I just need to scan it into your document center. Like that's all I've got here, right? And if it's like in the paper folder, I had to like fold it so that it would fit. yeah, it was around 2013 and it was like so odd. And then every year they had updates to it. And I was like, I don't know what any of this means, except I did know at the bottom. them it said, if we were to release your information, who would you want it released to? So my point of that is it's 2025 right now, I don't know what year you're gonna listen to this. 2013 we started this and it took many years for any of us to really learn and understand what it meant, let alone our patience even know and understand what it means. But it is incredibly invaluable and I'm not here to teach you HIPAA by all means, that is never my gig ⁓ or OSHA, but I do know that there are plenty of courses and even just like online forums or... whatever that will go through it. There are two sides to it and they're incredibly important, especially for business owners. So doctors and owners out there, my doctor too, I was like, what is this? Just like Kristy, what you said, can they do this? He's like, I don't know. Just like, it's just a new form that they told us we need to do. So just do it. And I'm like, okay. He had no idea what it meant either. He just knew it was really important. So. Doctors go get versed in it. We actually have to take a compliance course every year. All of us do for HIPAA compliance on the medical side, but then also on the business side. And that comes down, it boils down to really privacy, right? And what that looks like. And it actually will take you through what it looks like as far as electronic privacy, verbal privacy, ⁓ patient charts, like how long do you have to keep things? Where should they be kept? Like certain certain things that honestly and truly your front office is looking up all the time. I don't know how many times I asked like wait a second how long do we have to keep these x-rays for? Wait how long do we have to keep these boxes of files for? Like we're going digital which crazily enough there's still plenty plenty of practices out there that are not digital. ⁓ I know some near and to my heart that are not digital. So like, I remember, but it's just these, these file boxes that you get from Staples and you put them together and we're putting the files in there and we're marking the year that we put them in there so that we could wait the right amount of time. But still in the back of my head, I'm like, is this even right? Like, am I waiting enough time? We would put the date that we boxed it and then the date that it could be destroyed, like, you know, destroy date. But still I was like... ⁓ this is still kind of scary. Like, am I doing this right? So my suggestion is to always make sure that you take those courses and that you're well versed in it, especially as a business owner. And I'm saying this after you're three of having to take the HIPAA course online for business compliance for our company, because it's really hard, you guys. I'm not gonna lie. When I go through it, it's like, Karen, I have this game that we play on who's going to get the better score. And to truth be told, like, it's like a barely passing score and we're like how did how am I still not getting this we read through the stuff we tell we watch the videos and we get to the end and we're like what the heck I still didn't understand it so go take those courses it's just online it's super easy I'm sure we can throw you over a link if you want it so HIPAA I actually wanted to spend some time instilling in you the importance because I think the only thing we hear in dentistry is OSHA and we know so much of the OSHA stuff But with that said, you also need to focus in on the OSHA. And Kristy, I don't know if you guys had this one too. I had that big red OSHA book that always went in the same spot up above the dental assistance computer so that we always knew where it was. We had the OSHA one, we had the MSDS sheets, and it was like, you did not mess with these books. They were always updated, the, you know, needle stick protocol. But still, you'd go in there and you're like somebody, somebody stuck themselves and you're just like, frazzle and you're like I don't know what to do even though we've got this OSHA book that tells us what to do it was still a lot so Kristy how did how did you guys do HIPAA and OSHA within your practices like how did you make sure that we you guys had everything that you needed and then how do you train offices to do that now? DAT Kristy (10:06) Yeah, that's It's a good thing that you're touching on it because it's one of those things that I think even offices tend to not do because it's so complex. I will say ⁓ we just made it part of our yearly routine. And this is perfect timing because we're coming to the end of the year. And as we're future planning for next year, even setting our goals for the practice and all of that, looking at the calendar and making sure those days are marked out, just like you would your CPI. The Dental A Team (10:14) Yeah. DAT Kristy (10:37) are, you know, make sure your OSHA is booked every year in your ⁓ HIPAA training because they are serious, right? And they're one of those things, especially like OSHA, it could shut you down if you weren't compliant. So it is very necessary, but I would say do it as part of your yearly planning and just make sure it's booked on your schedule every year. The Dental A Team (11:02) I totally agree with you. And I think one piece with that is to make sure you guys understand it too. I know that for us, in my practice, we always stressed about the OSHA because we were like, if they ever come in. And that's like one space of it, right? For sure, you want to be compliant. You want to have the right spaces. If they were to come in, you want to have everything you were supposed to have for sure. But on the flip side of that, like the reason that they do that isn't because they want to come in and like give you a bad grade or get you in trouble, right? They do it because they actually want you utilizing the information. They want you knowing it and they want it to be helpful in keeping your business safe. And so not only making sure that you're compliant for the passing grade, but that you're compliant in the fact that you understand it and you're able to use it because it really is truly beneficial for your practice. And there are actually some really valuable pieces in there, just like CPR. Like we have to take CPR to be compliant, but the day that you have to use it is the day you're like, thank God that they made me do that. Right. Like, gosh, this could have been really bad. Right. The day that my son bless his freaking four-year-old heart at the time, decided to put gummy worms in his frozen yogurt and they turn into rocks and he's choking on it in the middle of the frozen yogurt store and I, thank God, knew what to do to... pull it out of his mouth and make sure he doesn't have to resuscitate him, all of these pieces, right? We undervalue things because we think we have to do it because someone's telling us to. And if we don't, we're gonna get a bad grade or we're gonna get a slap on the wrist or whatever. Yes and. Like, Kristy, I love when you say yes and. This is a yes and situation. Yes, get the good letter grade, don't get a slap on the wrist, don't get a fine and. save lives with this information too. HIPAA, you're not going to save a life, but guess what? It's better to be super safe because, I mean, honestly, cybersecurity is wild. And I have had many practices while consulting that have been hacked. And I don't know if you all remember a couple of years ago now, was it last year maybe? Yeah, all of the insurances got hacked and we were without insurance payments for three or four months. We couldn't even submit claims. Like it was wild. these things do happen and if you're not HIPAA compliant, if you don't know what it means, things aren't stored correctly, you just you have a lot of patients that could be in a lot of trouble. So not only are you going to get in trouble from a business standpoint with you know the regulatory compliance people, but you're putting your patient's information and your own information at risk. You've got payroll documents on there. You've got your team's information on there. There's a lot of very sensitive information that's stored on there. So OSHA is incredibly valuable. Know it, train on it. I know we used to do quarterly training for OSHA. We'd add it into our monthly team meeting. We'd do a two hour monthly team meeting and at least 30 minutes of that once a quarter would be OSHA training. And so it would be training on a certain subject from the OSHA book. They literally give it all to you ⁓ and then what I would do now is actually add in some of that HIPAA training with it like quarterly, monthly, however you guys want to do it and yearly, especially making sure that we're all reviewing it, that we're all up to date, that we all understand it and we understand any changes because they change them at the drop of a dime and Kristy, I don't know if you've ever received a letter from OSHA saying, hey, these are the updates but I have not. I've never seen anything that was just like, guess what? We've updated and changed. So you guys have to go out and look for that information on your own. Kristy, how did you handle, I know in my practice we had two people. We had one that was responsible for OSHA and then one that was responsible for HIPAA, which at that point, you know, just made sure that we did the sheets. Now we know there's much more involved to it, but how did you handle that in your practice as far as someone like the accountability piece to it? And I never wanted the accountability myself, my doctor. He's a very busy man. Personally, professionally very busy. I ran his schedule ragged. He was constantly on the move. There's no way on this earth. that he was ever going to be able to hold anything accountable, especially Osher or HIPAA. So I never made him the owner of that. And then as the office manager, I tried to stay out of that lane as well because I didn't want it to get mixed up in other pieces. But Kristy, how did you handle it in your practice and how do you see practices now handling that kind of responsibility and accountability piece? DAT Kristy (15:46) Yeah. ⁓ Honestly going back to what you said, it's it's having a champion, right? It doesn't mean that they're the only one responsible but somebody that is the point person that ⁓ Is checking on those things and reporting back? You know how it kind of makes me think of when you go into a restroom at a chain store one of those and they have those Checklists about they check the bathroom at a certain time using something like that to know The Dental A Team (16:15) Yeah. DAT Kristy (16:18) ⁓ Because even your fire drills guys we're supposed to have fire drills and make sure team right on Boarding did we teach them where the I wash station is did we show them our? Meetup area if something happens, so It's important and like I said have that point person that can report back The Dental A Team (16:22) Yeah. DAT Kristy (16:38) Potentially in one of your team meetings just check on it. Just make sure it's like we do our checklist and chart audits ⁓ I was gonna circle back to you too because I won't name names But we all heard of the corporate entity that also got hacked, right? It's maybe been a couple years now, but you know Think of that they they're a big nationwide chain lots of money, right? And so even if they it happened to them like us as little The Dental A Team (16:40) Yeah. Yeah. DAT Kristy (17:08) guys that don't have that kind of money to spend, we have to be very diligent. I would also do like chart audit type thing. Maybe not necessarily chart, but listen, listen to your admin people. Are they breaching HIPAA in conversations? You know, are they checking IDs? Are we even getting photo IDs from patients? The Dental A Team (17:18) Yeah. No, most places are not getting photo IDs. DAT Kristy (17:34) Yeah. And a lot of people, you know, they look, well, we want to know who's coming in. So we want to get your photo. No, don't share your secrets. But on the same token, like it is part of compliance. And if, if you guys have ever heard of red flag rule, if you're accepting insurance, you have a due diligence to make sure that that person is who they say they are. And I have experienced where somebody came in portraying they're somebody else. So ⁓ they're little things, but they can be. big things and just like that corporate entity it was flashed all over the news and so it's also about saving our reputation those things are hard to come back from. The Dental A Team (18:16) I totally agree. That's a really great point. And I don't think I know many practices, maybe a handful, that really truly understand the value of the ID portion of it. And I do hear that too, like, we want to know who's coming in. Yeah, but your ID is not going to... A lot of practices will use it for both, and I think that's great. But my picture on my ID, you're never going to know that it's me, right? But at least you took it. It's got my information. It's got my statistics, my demographics that match up within my insurance card because that does happen constantly. constantly patients or practices are reporting that they've had patients that come in with the insurance, but it's not actually the person who's on the insurance card. happens a lot. And as you're taking payments as well, like, you know, I'm, I'm surprised we don't get asked more often for our credit cards, but when, or for our ID with our credit cards, but when I do, I'm always like thrown off. But then at the same time, I'm like, actually, thank you for caring enough about my safety, right? My electronic safety that someone's not using my credit card. Who's not actually them. Cause that has happened. I have had those charges pop up that my credit card is like someone's at Circle K trying to use $5 and they're just like testing it, right? So I do appreciate that and I value it and I think our patients would too. But it is a piece of the record keeping that you're supposed to have if you are going to accept insurance from those patients. So it is a massive piece. that was a great, great point, Kristy. Biggest takeaway today, you guys, two biggest takeaways. Go figure out what HIPAA is if you don't know what it is, medical and and business like standing business HIPAA, go figure both of those things out. Make sure that you're OSHA compliant, that you've got your book, you've got your sheets, you've got everything that you're supposed to have and that you're training on both of those because those make them compliant as well. And then make sure you've got point people to ensure that these trainings are happening to ensure that we're up to date with everything we're supposed to have. So super easy, you guys, you just you got to dig in and do the work. And I challenge you guys to go take that HIPAA test. It's hard. Even after taking the course that leads up to it, it is not easy. and I both have struggled with that sucker. So I challenge you to go take that ding test and tell me you know anything about HIPAA. HIPAA? OSHA? K? Just be compliant, you guys, and figure out an easy way. Like Kristy said, schedule it every year. Schedule it out. You've got your Ops manual update, so do your Ops manual update, your OSHA update, your HIPAA updates, and then make sure that you've got a point person probably for each of those, and they should be three separate people in my opinion if you've got the capacity within your staffing to do it. Kristy, thank you so much for your nuggets and for letting me probe questions over to you about your past as well. You have always, always amazing points. So thank you for being here with us. Is there anything else you can think of that I missed in that wrap up that they should be doing? DAT Kristy (21:09) No, I think you hit it all. The only thing we didn't touch on was make sure you're doing PCI compliance because you mentioned credit cards and taking them. There's still a ton of practices that I go in and they're writing down cards. Guys, get rehearsed. You could be putting yourself into ⁓ some situations by doing that. So that would be the only other one that I would add in the mix. The Dental A Team (21:15) there. That's a that's actually a really good point. And I've had a couple of practices text me some office managers and be like, what does this mean this PCI like people don't know what that means. And they don't know what that is. So make sure your office managers do know what that is. It goes right along with HIPAA. And those two go hand in hand. So just make sure, again, that you're not running the team that's like, I don't know, we're just supposed to sign this that they actually know what they're for. Because with a reason behind it, things get done. So that was massive, Kristy, thank you for remembering the PCI compliance. Alright, guys, go do the things they're not really that hard except for that HIPAA test and I do challenge you to go take it because I just want to hear from you on how fun it was. But go do the things if you ever need anything you guys know where to find us Hello@TheDentalATeam.com we are here to help you I know that we do the HIPAA test every year you guys know especially if you're my clients I don't actually know the link for that, we can get it for you. So Hello@TheDentalATeam.com. We can send you the information for the company that we utilize within our team and our company. Just let us know. And as always, drop a five star review. We'd love to hear what you thought about this. And if you have any regulatory information or things that you'd like to share, put it in that review because people really do read through those and they'll catch it as well. Thanks so much, guys. We'll catch you next time.
Keywords: OSHA, safety consultant, workplace safety, fine reduction, OSHA penalties, compliance, EHS, safety leadership, penalty reform, safety culture, regulatory compliance, safety podcast, informal conference, hazard abatement, OSHA FOM, field operations manual, construction safety, general industry, safety strategy, compliance officer, safety advocacy, risk management, enforcement policy, safety management, safety program funding, safety solutions, safety coaching, safety mindset, accident prevention, occupational safety Episode Info: Host: Sheldon Primus Duration: 21.97 minutes Recorded on: August 1, 2025 Published by: SafetyConsultant.tv
Tiff and Dana discuss how dental practices are being innovative in 2025, including A.I., apps, and other technologies that will streamline the busy work and help teams focus on being human. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: The Dental A Team (00:02) Hello, Dental A Team listeners. Dana and I are back here today. We are really excited. We just did actually a really fun podcast. think that was probably, I think Dana, I don't know. I think that was one of my favorite podcasts we probably ever recorded. I love that stuff. So Dana, thanks for being here. How are you today? Dana (00:22) doing good excited to get you know I always I know I say this a lot but I truly am just excited to have some time. The Dental A Team (00:29) Thank you. Thank you. I know I actually I still have it on my mind. I need to put it in my click up click up organizer. You guys shout out to that. I need to get the soft skills training on there. So I was thinking about that a lot. So you make you make my day Dana. Thank you. I appreciate that. ⁓ You guys virtual teams are weird and they were like It's just weird. But I think the weirdest part to me or the oddest part is how sincerely close I feel to everyone. Like Dana, I feel like we're best friends and we never get time together. Like the last time we had time together, truly the last time we had time together, I guess, was when we did the December, we did the shopping for the kids in December, the give back. Prior to that was like, Disneyland last, that was two years ago, right? Two years ago, I think he's time flies, time freaking flies. So, but I feel like we were just together last weekend. Like it's weird. It's a weird thing that has come really far. So on that note, anyone who's considering a virtual team member, it can work really well. I mean, we've got Josh who's in the Philippines and I feel like I know that man. Like we've hung out together. Dana (01:45) Thank The Dental A Team (01:47) That's so weird. He's in the Philippines you guys it's nighttime when he's working for us And I'm like groggy just starting my day And he's already lived an entire day and his family sleeping like wild and I feel like I know Dana (02:01) We know things about his baby girl. We know things about his wife, his band. And it's like he's not even in the country on the same time zone. It's just virtually over the computer. It's crazy. Yeah. The Dental A Team (02:12) Yeah, it is really crazy. It's insane to me how far things have come. I think it's really cool. think 2020, we're going to call it 2020, not the other word we could call it, did a lot for us in a lot of ways. There is a lot of bad, I will never just credit that, but I think it forced innovation. 2020 forced human innovation. I think it was things that were already like in the works in the background or whatever, but it just pushed it to the forefront. And the innovation that has come in the last five years has been insane to me and the amount and what we've been able to handle and what we've been able to consume as humans is wild to me and working remotely and working on a virtual team is definitely something that came out of that. I remember, I remember Karen and I when everything first started happening. We were like, shoot, okay, it is time to innovate or die, quite literally, innovate or die as a company, because things are drastically changing. Dana, we were in offices constantly, constantly. And then all of a sudden we were like, guess what? You're not allowed to leave the state. Actually, you can't even leave your house. Like don't breathe on anyone. Don't look at anyone. Like it was wild. And that was when, Dana (03:22) Yes. The Dental A Team (03:30) Kiera and I got on a call and we were like, what the heck? How do we continue to help offices? And that was when we switched and started doing so much virtual. And it really spun, like it worked really well. We had so many offices that during shutdown, we're doing a ton of training with us. We were building operations manuals and really prepping for reopening. But it also brought a space of like, holy cow, Tiff and Kiera cannot do this alone. Like it brought on so much. And I think it just like speaks to the spiral of innovation that we've had in the last five years in our company and just in the country as a whole in the world realistically. But Dana, I'm so excited. You came not too far after our 2020 whirlwind of guess what? We're going to do everything by video now. And I was like, ⁓ crikey, here we go. This is going to be fun. And you came on board with us. So thank you for being here. You have changed the game for us. And I know changed the game for so many of your clients. ⁓ And Dana continues to help us innovate constantly. It is something that she is really, really good at. is brilliant and just constantly thinking of another way, like, and then the, the, and then theory, like, yes, you can do that, but then also you could do this. I'm like, dang it. Thank you. So Dana, thank you for being here. ⁓ I don't know if you guys know this or not, a lot of our topics, we choose our topics, a lot of them, or we decide like, what are we gonna talk about today or what practice do we wanna highlight or chat about? then there are topics that are given to us that I can't really say that I don't have a lot of control on that because they're given to me at the beginning of the year, well, the end of the year for the beginning of the year. And I go through them and I'm like, yes, these are fantastic topics. These are going to be great newsletters. Doctors are going to find a ton of value in this. And then as discussed about 15 minutes ago with Dana, I need to layer on top of that. This is the and then and say, how are we going to make a podcast about this? Because we have, we have run into that today. ⁓ but I'm really actually excited. We did our research, we did our due diligence and we've chatted about this a few times and Speaking of innovations, there's been so many innovations everywhere that have helped dentistry just really take a new foothold in the scene of medical. And I think that you guys can all agree with that. Dentistry is one of the top survivors of 2020. And we're really thriving in this world. It's just never, never going away. So tons of innovations. We've talked about the tech. We talk about the tech a lot. actually did one, um, Dana, I did a podcast. not too long ago with Christy about really getting dental assistants involved in the tech and the innovations there. And that was fun. And this one kind of, guess, is dental assistants too, but we really wanted to highlight some infection control innovations and not just like look at, oh, this is so cool. And, know, I don't know, when I started in 2003, we were doing this and now we're doing this. Like, I don't want to just dive into those, but I really want to talk about some things that are up and coming on the scene. But with that said Dana thinking of my past and aging aging us both here. You're welcome Do you remember? Do you remember go walking into the room? No masks sometimes I had gloves like it was like whatever and dirty tray in one spot and just like spraying everything Everywhere to where you could barely breathe in that room. I remember I remember gosh This must have been like 2006, 2007. I don't remember what happened, but something changed, right? With infection control. Do you remember stocking up on the Lysol cans? And like your whole office was like a cloud of Lysol. You couldn't even breathe. And now I'm, you know, curious to see what my lungs are gonna look like in the future and what Lysol really does to your lungs. But like, it's just so fun to look at. Dana (07:30) Yep. The Dental A Team (07:42) These are the things we used to do. I used to walk into an operatory with what was it called? What is it? It starts with a B. It's a Birex. I can see the bottle, the clear bottle with the green writing, yellow, you know, squirt, and just like squirting every surface I could possibly see. And then aerosoling with Lysol, walking away, coming back. Dana (07:43) Hmm. Pyrex, yeah. Yeah. Yeah. This is... Yep. Everything. Yeah. The Dental A Team (08:11) wiping it down with calvicide wipes, spraying it again, and then walking away and then walking in with a patient and being like, oh, let me dry that. And I'm drying the chair because there's still byracks on the chair or Lysol in the air and the patient's coughing. Dana, do you remember those days? I hope some of us do. Dana (08:15) Yeah. I do and honestly too because I grew up like I was a child in a dental office a lot and I actually even remember when like gloves were optional. The Dental A Team (08:35) That's right. Yeah, I was like, I know what you're gonna say. I know what you're gonna say. Yeah. Dana (08:45) Yep, yeah, we're even gloves. We're just kind of like an option for something. The Dental A Team (08:50) Yeah. Do you remember when they would say, well, this is more to protect me than it is to protect you. So that's why I don't wear them. I remember that too. I'm like, Dana (08:56) Yeah. ⁓ I wash my hands. we're gonna like, I just think about it now all the time. I'm like, ⁓ my like, the places we have come. The Dental A Team (09:05) ⁓ what we did. places we have come, the things we have done not knowing. hope there are so many of you out there laughing. I know that there are a lot of you out there that are like, what are they even talking about? Because you may not have even been born yet. So welcome to Jenna String. We're glad you're here. Just be happier. Be happier coming out of the scene now. ⁓ Anyways, some of the things that I have Well, we looked up some things today, Dana, and some of the things that one thing I was really excited about something that you mentioned when we were chatting earlier. I want you to kind of talk about what you think, how you think ⁓ practices could really utilize this was one there's like up and coming on the scene. I don't think that there's anything really out there yet that's solid, but up and coming on the scene like automated ⁓ knowing automatically if a sterilizer needs to be ran or what. write the sterilization pieces. So that's, that's looking really cool, the AI side of automating those types of things to keep a good schedule. But Dana, one thing that was on there that we were looking at was really like tracking those things and making it so that it is digitized. And I think that's massive, because these checklists that we create with practices, right, I have so many dentists that are like, well, cool, we've got like an end to day sheet, but like, what about their monthly? What about their weekly? What about the stereo? strips. And as a dental assistant, I never remember to do those dang things. And when I did, I never looked at them, right? And I'm like, just having shine, take it, take it away. Tell me if it's good or not. Like, but these automated tools, I think will be super helpful. So Dana, what do you think? How do you think that innovation is really going to benefit practices? And how can they implement something like that right away, that they could truly automate some of these things? Dana (10:53) Yeah, and I think it's really just doing some research and finding things that are definitely our companies out there who that have started and even in the AI platform where they're just automatically tracking your sterilization. They're automatically making sure that all of your sterilization batches that come out are. are good and it's logging it for you with dates and paths and fail and, and all those pieces, which I think is just really, really super cool. I know that oftentimes when I get new offices, you know, they're like, well, how do I get my OSHA pieces in place? And how do I and having things like this that are just automated that like, what, what a cool tool and what cool things that I think we're seeing coming for dentistry in that area. The Dental A Team (11:34) Yeah. Where do you feel like practices could ⁓ ramp up what they're doing now to automate it? Like, I feel like I'm thinking we use ClickUp for everything, which I mean, we have spent, I'm not going to lie. We spent a couple of years getting really good at ClickUp and we have a whole team working on it behind us, but something like that even, right? Where it's like sending these automated email reminders or there's apps out there. Dana (11:45) Mm-hmm. No. The Dental A Team (12:01) with the Remind apps. I know the schools use a Remind app even, but there's like those ⁓ family calendar apps that text you when things are coming up. Like how can we be innovative without waiting for AI to get better or waiting for, you know, Elon Musk or someone to think of something incredibly crazy that no one's ever thought of, but how can we be innovative with the tools that we already have? that maybe we're seeing people are just aren't really doing these things and they easily could. Dana (12:31) Yeah, and think some of it comes down to like that saying, know, know thyself and be free, right? Well, if you're somebody that needs automated reminders, find a way to do it. There's boomerang on your email that you can, you can simply just email yourself and say, sterilization test strip, right? And then you boomerang it to yourself every 10 days or every number of days that it's required for you in your area. And so I think just like finding ways things that are hard don't typically have to be hard. You just have to find a way to make it easier. And there are so many. things out there, software, resources, and oftentimes too, like they're even cost effective or there's no cost, right, for some of these too. And so I think it is finding the pieces that are hard for you to keep track of, and then find something, whether it is a management tool or whether it is just a reminder system or whether it is one of these AI ⁓ pieces that are coming or are here. I think it really just is looking and figuring out how you can pivot. and how you can use the technology that is around you because man, just, the things that are at our fingertips to make things easy and to help with the things that we kind of like just hit our heads on the wall against every single day, they're here and even more is coming and it's really cool. The Dental A Team (13:54) I couldn't agree more. I have so many systems set up. I tell my practices constantly. Like I my memory, I my memory has never been super fantastic. I remember the things I want to remember, I suppose. Right. But I have so many like I have it down to like, in my calendar, it'll say like, don't forget to leave for your hair appointment. Last Friday, like you've got to drive, right? You got so many pop ups and reminders, then I'll set. I'll just set simple alarms with a label on my phone sometimes that we'll make sure that I remember to do that off the wall thing. I think you're right, Dana, that we, I think we tend to overcomplicate things. And we try, we try to tell ourselves that we don't, we're not smart enough, or we don't know the thing, or that's not my space, right? I'm not a tech person. I'm not a techie person, but I can tell you, there are plenty of techie people out there that have created systems that I can use. as a template to create it to be and work however I need it to work for me so that no, they saw me true. You're 100 % spot on with that. I know that I need these reminders. And so I look for the tools that will help me do that. I think making sure doctors, practice owners, leaders, making sure you guys remember you don't have to be the ones that think of this for everyone else. had... a call yesterday, Dana, with a group of managers that are near and dear to my heart. I've been working with these ladies for years, gosh, like, I think since 2018. And I love them. They're so fantastic. But one of the questions yesterday was like, what do I do when they just keep forgetting to do the thing I asked them to do? And I'm like, well, one, right, Dana, make sure that you've got a date set. And like you said, like a reporting back system, you said that earlier on a different podcast. But also, Dana, don't You believe I know you teach this to like, I don't need to be the one that creates the system for you to make sure you get it done. If I take that autonomy and that creativity from you, you're likely going to forget, right? Yeah. Dana (15:55) Mm-hmm. Yeah, I agree with you. And I think team members know themselves. Hands down better than you do as leaders or or we do as your coach and so sometimes I'm like just sit down and ask them like what can we put into place? What do you think will help you? What do you think we can do to support or what system do you think that we can build in? That's because not everybody is a checklist person Sometimes people need reminders on their phones. Sometimes people need reminders on the schedule. Sometimes people need Something that comes to them via email whatever it is, but oftentimes team members because they know themselves better than anyone can come up with something that will actually truly work versus the 30 things we throw at them trying to solve it. The Dental A Team (16:37) I totally agree with you. Totally agree with you. And that's, that's been helpful in my life for me to be able to have that autonomy and, be empowered to create what's going to work for me. And one of the biggest spaces there is, and then this comes to like the infection control things too, like what's the result we're after. If we know the result we're after, we are, we are very smart beings. We are insanely intellectual. If we know the result we're after, likely we can come up with a plan to get us there. We just, we have to be given that space and the availability to be able to do that. So I think it's huge. think, gosh, Dana, like this little, I mean, we both have these notes up here that we're like, gosh, there are some really cool things coming down the pipeline. Like they sound awesome. Automated waterline disinfection system. Like, holy cow, that's so cool. If you have this, please write it and tell us more about it. Like, I know there's so many things that have come out of the last five years and just watching these startup companies or companies that are just starting to do this new thing, watching them do this and jump onto the scene has just been really, really cool. I think do some research, you guys. There's some cool things in here that we don't know enough about to. go on tangents with, but it is really amazing. And staying on top of that, staying in the forums, I know we've got our doctor forum that's constantly asking questions around things like this and constantly innovating and thinking of new things, but realistically, bottom line, make sure that it's getting done. Make sure that you know what the standards are that you're supposed to keep when it comes to infection control. Those standards, those are your goals. Give them to your team. Your team's really smart. And guess what? Most of us. Right? Have teams that are way younger than us today. Shelby, shout out to Shelby. Shelby taught these old dogs a trick. That's not a new trick. It's a trick that we forgot about because we didn't have a reminder system for it. But Shelby, Shelby innovates like crazy. She is a solution master. She is a problem solver. And I think it's just that generation's way of being they were raised with the internet, they were raised with these tools at their disposal and they know how to use them. We were not raised with these tools at our disposal. They came onto the scene while we were growing up and we learned to use them as they they were learning us, you know, and trust these team members to figure some of this stuff out and automate things for you. Simplify, create the systems that are going to work like let them work with these these things. I've seen not only Shelby, but I've seen so many practices thrive because these young minds are thinking of some incredible, incredible things. And Dana, I'm sure you're saying the same things in your practices. Dana (19:37) yeah, yeah, and you know, team members sometimes come with great ideas, they come with great resources, sometimes team members, you know, go do research and find something that will solve an issue that's happening and it is really... need to see from an outside perspective, just how many changes are here, how many changes are coming and the pieces that technology bring. And you're right, younger team members tend to embrace them, ⁓ and find them. The Dental A Team (20:07) Yeah, I agree. I agree. I call them, you know, the smarter, they're smarter. Those kids running around just thinking of everything and like, dang it, you know, I need that. But we all have our own things that we do really well and I make reminders really well. So that's what I'm gonna be super proud of today. So you guys, I told you, we have some really fun ones. Today was actually really fun. Innovations in infection control, like, you guys innovate or die yourselves. Where is it? Maybe an infection control, maybe in anywhere else that's honestly driving you a little bit bad. Maybe we're forgetting the stereo strips. Maybe we're forgetting to the lines. Maybe we're forgetting to change the traps and our compressors are getting overworked. Like all of those spaces. What is it? Maybe we're forgetting to wipe things down or whatever it is. Where can we build in some automation? Because today's innovation is reminding you that there's an automation for everything. So what is it that's driving your nets? What is it that's not getting done so your result isn't getting met? And then what can we create? What system can we create and put in a place that's going to get us there? Dana, thank you so much for taking this wild journey with me today. We've had some really fun podcasts. has been really enjoyable. I would not want to have done this with anyone else. So thank you, Dana, for spending your afternoon with me. Dana (21:31) Yep, always fun. The Dental A Team (21:33) Always an adventure with Tiff. All right, guys. Thank you listeners for being here. Whether you are a current Dental A Team client, a future client, or someone who is just here to listen, we love all of you guys. You are near and dear to our heart. We hope that you enjoy every podcast, but we hope you took some nuggets away from today. Please, as always, leave us a five-star review. Let us know what you thought. And if you have some innovations, write into us. Hello@TheDentalATeam.com. If there are things that other people need to know about, put it in your review as well. People really do read them. And also look for our doctor forums on Facebook or on Instagram. And then if you are a client, make sure that you're in our client only space as well so that you can help everyone innovate in their practices too. And that's a wrap. Thanks guys. We'll catch you next time.
In this episode of our Safety Perspectives From the Dallas Region podcast series, shareholders John Surma (Houston) and Frank Davis (Dallas) are joined by former federal whistleblower investigator Jeff Cedar for a wide-ranging discussion of the Occupational Safety and Health Administration's (OSHA) whistleblower investigation process. Jeff provides a helpful overview of the process, from receipt of a complaint and assignment to an investigator to interviewing complainants and decision-makers. The speakers also review the critical elements in establishing an actionable complaint, including engaging in protected activity, employer knowledge of that activity, an adverse employment action, and a nexus between the protected activity and the adverse employment action.
Human Resources and Workforce Impact: Bias in Automation: Ensure that automated HR processes undergo regular audits to identify and mitigate biases, particularly in candidate selection and hiring. Regulatory Oversight: Implement annual bias audits for automated employment decision tools to comply with regulations. Employee Surveillance: Review and update employee monitoring practices to ensure compliance with privacy regulations, and OSHA and HIPAA. Regulatory Compliance and Legal Risks: Decentralized AI Regulation: Develop a comprehensive strategy to track and comply with AI regulations across different states. EU AI Act: Assess the impact of the EU AI Act on your operations and ensure compliance with its requirements, even if your systems are used within the EU. Terms of Service: Establish a process to monitor and review changes in terms of service for AI, other technology and communications tools, ensuring compliance and proper data usage. Operational Resilience and Business Continuity: System Dependencies: Regularly evaluate AI systems for data representativeness and bias and adapt to real-time changes in company operations. Supply Chain Vulnerabilities: Conduct frequent audits of third-party components and vendors to identify and mitigate supply chain vulnerabilities. Cyber Threats: Update employee training programs to include awareness and prevention of deepfake scams and other sophisticated cyber threats. Strategic Oversight and Accountability: Ethical Considerations: Form multidisciplinary task forces for AI adoption, including general counsel, to classify use cases based on risk levels. ROI and Uncertainty: Ask for detailed ROI estimates, timelines, and milestones for AI projects, considering the uncertainty and potential qualitative outcomes. Director Education: Encourage directors to engage in educational opportunities, such as NACD masterclasses and other governance-focused content, to enhance their understanding of AI governance.
Vichit Mukura, executive chef of Royal Osha in Bangkok, talks with Jeanie Fang of Insider Travel Report about Thai fine dining and the restaurant's Michelin recognition. He also shares how Royal Osha became a film location for HBO's The White Lotus and how it continues to attract global travelers. For more information, visit www.royalosha.com. All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Workplace safety is no longer just about meeting regulatory requirements—it's about fostering a proactive culture of risk management and innovation. With ongoing discussions around the future of OSHA and the rise of AI-driven safety solutions, industries are reevaluating their approach to keeping workers safe. According to the National Safety Council (NSC), workplace fatalities have remained a persistent challenge, underscoring the need for a stronger commitment to safety leadership at all levels.So, what does the future of safety leadership look like in an era of shifting regulations and emerging technologies?In this episode of Straight Outta Crumpton, host Greg Crumpton sits down with Abby Ferri, Senior Leader with the National Safety Council's Networks. As someone deeply entrenched in the safety profession, Abby shares insights into her new role and how she's working to elevate safety standards beyond basic compliance. Together, they explore the challenges of modern safety leadership, the role of AI in risk management, and the pressing need to develop the next generation of safety professionals.Key takeaways from the episode:Beyond OSHA Compliance: While some companies treat OSHA as the gold standard, true safety leadership requires going beyond compliance to implement proactive best practices.The Role of AI in Safety: AI and digital tools can enhance workplace safety by predicting hazards and improving decision-making, but organizations must integrate these technologies responsibly.Building the Next Generation of Safety Leaders: There is a significant shortage of safety professionals, and industries must prioritize leadership development to fill this critical gap.Abby Ferri is a Certified Safety Professional (CSP) and Associate in Risk Management (ARM) with over 20 years of experience in workplace safety, risk management, and leadership development. As a Senior Leader with the National Safety Council's Networks, she works with top safety executives to drive best practices, innovation, and industry collaboration. A recognized thought leader, she has co-founded the "Safety Justice League" podcast, authored two books, and advocates for the ethical use of AI in workplace safety and STEM education.
Apologies for the delay in posting episodes! Holiday and travel got the best of us. But we're back, baby! ---- WHAT THE IF we could trade genes like playing cards? Scientists have discovered that fungi possess "Starship elements" - massive genetic cassettes that jump between species carrying cargo genes for superpowers like heavy metal resistance. These DNA chunks got their Star Trek names because researchers kept seeing Vulcan hand signs in their data when one fungus had the element and another didn't. From Kirk sequences that captain the whole operation to the possibility of stealing radiation resistance from a handshake, explore a world where your genome becomes as swappable as your wardrobe. Discover why OSHA might regulate genetic exchanges, how you could wake up having lost your Kardashian-level beauty overnight, and why shaking hands with Keith Richards could grant immortality. Just don't accidentally trade away your radiation-proofing during a one-night stand. --- Find out more about Gaby's science fiction short story! Here are the links for the anthology. The physical copy can be ordered here : https://www.neonhemlock.com/books/luminescent-machinations-queer-tales-of-monumental-invention The ebook can be ordered here: https://www.neonhemlock.com/ebooks/luminescent-machinations-queer-tales-of-monumental-invention
While you're working hard in your operatory preparing an MOD on #15 something is about to happen at the reception desk that will haunt you and your practice for months and months to come. It will also cost you thousands of dollars. And this can happen to any dental office, especially those that don't train their employees on the nuances of HIPAA compliance. It all started when a patient who owed the practice money requested their dental records. To tell us how this all played out and what it cost the practice owner is our guest Dr. Karson Carpenter. Dr. Carpenter is a dentist and expert in OSHA and Infection Control Compliance and is founder and president of Compliance Training Partners. Thanks to our episode sponsors: BISCO - https://www.bisco.com/ Solventum - https://www.solventum.com/en-us/home/oral-care/
Keller and Heckman Partner Manesh Rath hosts OSHA 30/30, a webinar series that covers OSHA issues for 30 minutes every 30 days. Mr. Rath is a trial and appellate attorney with experience in general commercial litigation, wage and hour and class action litigation, occupational safety and health (OSHA) law, labor law, and employment law. This month's topic: Contractor's Testimony Ruled Insufficient to Rebut Alleged Excavation Violations
In this episode of the Safety Consultant with Sheldon Primus podcast, Sheldon shares a focused update on OSHA activities for summer 2025. He breaks down key federal and state-level initiatives, recent enforcement patterns, and what the latest guidance means for safety consultants, internal EHS leaders, and businesses of all sizes. What You'll Learn: Major OSHA regulation updates for Summer 2025Upcoming inspection prioritiesHow to prepare your department or clients for complianceProactive tips to avoid costly penaltiesResources to keep you up-to-date all year long Mentioned in This Episode: OSHA.gov for full regulation textsSheldon's live training events and coursesUpdates from the Department of Labor (DOL)
In this episode of the Safety Consultant with Sheldon Primus podcast, Sheldon shares a focused update on OSHA activities for summer 2025. He breaks down key federal and state-level initiatives, recent enforcement patterns, and what the latest guidance means for safety consultants, internal EHS leaders, and businesses of all sizes. What You'll Learn: Major OSHA regulation updates for Summer 2025Upcoming inspection prioritiesHow to prepare your department or clients for complianceProactive tips to avoid costly penaltiesResources to keep you up-to-date all year long Mentioned in This Episode: OSHA.gov for full regulation textsSheldon's live training events and coursesUpdates from the Department of Labor (DOL)
Be sure and join us on our Youtube Channel with our special guest, Prince George's County (MD) Fire Department, Deputy Chief Victor Stagnaro. Chief Stagnaro began his career and rose through the ranks to ultimately become the deputy chief of operations. He was responsible for more than 1900 members, in 44 firehouses, plus a whole more. Chief also served on subcommittees for NIOSH and OSHA, and spoke at FDIC on various health & safety topics. From 2010 - 2017 he was a director of fire service programs for the National Fallen Firefighters Foundation. - Deputy Chief of Operations - 2009 - 2010 - Deputy Chief of Support Services – Lieutenant Colonel - 2008-2009- Duty Chief & amp; Advanced Emergency Medical Services – Major - 2006 – 2009- Fire Prevention & Investigations – Major - 2001 – 2006- Executive Officer to the Fire Chief – Major - 1998 – 2001- Special Tactical Unit Field Operations – Battalion Chief - 1996 – 1998- Fourth Battalion Commander – Battalion Chief - 1995 – 1996- Public Information Officer – Captain - 1993 – 1995- Lieutenant Fire Stations 41,44,1, - Fire Training Academy - Fire Technician – Stations - 31, 10, 11- Firefighter – 31, 14, 10Going to be another great show. We will get the whole skinny. You don't want to miss this one.Join us at the kitchen table on the BEST FIREFIGHTER PODCAST ON THE INTERNET!You can also Listen to our podcast ...we are on all the players#lovethisjob #GiveBackMoreThanYouTake #Oldschool #Tradition #volunteerfirefighters #FDNY #PrincegeorgescountyFD #nationalfallenfirefightersfoundationBecome a supporter of this podcast: https://www.spreaker.com/podcast/gettin-salty-experience-firefighter-podcast--4218265/support.
How can a day at the ballpark teach you everything you need to know about safety? In this episode of What's the Hazard, host Doug Fletcher sits down with Marc McClure of Riskill to explore how America's favorite pastime mirrors the fundamentals of workplace safety.From OSHA risk matrices to hazard recognition in the stands, Marc breaks down how he's revolutionizing safety training—by taking it to the baseball field. Learn about “can of corn” hazards, the impact of tempo, and why risk perception is everything. Plus, hear hilarious and insightful stories that make this episode both educational and entertaining.
On episode 259 of EHS On Tap, John Ho, Co-Chair of Cozen O'Connor's OSHA-Workplace Safety Practice, explains what OSHA's latest proposed changes could mean for EHS professionals.
People's perception of OSHA falls somewhere between a guardian angel and the boogeyman. Gary is here to give it to us straight, and help us in walking the path of OSHA compliance. Topics of discussion include: Sustainability, osha misconceptions, injury procedure, inspections, common violations, make ready, the danger of ‘real quick', ergonomics, electrical safety, health tests, respirator and face mask requirements, inspection etiquette, what to do if you receive a citation, and a whole lotta missing fingers.
Send us a textWe're back in the home studio after a brief hiatus to share updates and answer your burning questions about low-voltage cabling, career development, and business strategies.• Upcoming episodes include features on Polywater's cable jacket repair kit and fault managed power systems• Telecommunications Equipment Center (TEC) is the healthcare facility equivalent of an entrance facility, located in non-sterile areas• Career advancement requires treating low voltage as a career rather than just a job• Consider pursuing BICSI Installer 2, OSHA 30, network certifications, and cross-training in security or AV• The 100-meter Ethernet cable limit is due to signal attenuation, not collision concerns• Trust your gut when dealing with new clients and don't discount based on promises of future work• Build adaptability by developing a learning mindset rather than just technical skillsets• Watch at least one industry webinar monthly to maintain continuous learning habits• BICSI RCDD certification courses through providers like CET Networking can cost $900-1700 but provide valuable preparationJoin us every Wednesday at 6 PM Eastern for After Hours Live, where you can ask your favorite RCDD questions about installation, design, project management, and career paths.Support the showKnowledge is power! Make sure to stop by the webpage to buy me a cup of coffee or support the show at https://linktr.ee/letstalkcabling . Also if you would like to be a guest on the show or have a topic for discussion send me an email at chuck@letstalkcabling.com Chuck Bowser RCDD TECH#CBRCDD #RCDD
SpaceX crane collapse causes OSHA Investigation
n this episode of Ogletree Deakins' Safety Basics podcast series, John Surma (shareholder, Houston) sits down with Frank Davis (shareholder, Dallas) to discuss OSHA's imminent danger inspections. Frank and John explain what constitutes an imminent danger, the common scenarios that trigger these inspections, and the procedural steps involved. They also cover the rights and responsibilities of employers, including how to handle document requests and employee interviews, as well as the importance of immediate hazard abatement.
As the weather heats up and schools let out, there's one main thing on people's minds: vacation! In this episode, Kiera talks about maximizing the slow days and weeks at your practice, including batching vacation days, production goals, and more. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: Kiera Dent (00:01) Hello, Dental A Team listeners. This is Kiera, and I just thought this would be a fun one to release ⁓ right before we're prepping for summer, ⁓ because I know a lot of you want to take some summertime off, but our practices are still running, right? ⁓ A lot of times we don't want to close it down. Sometimes we want to close it down. So I thought, let's just pop on, do a quick tactical practical of what to do to have products for our team to figure out what to do to make this tour. You can have an amazing summer vacation and a profitable practice. As always, Dental A Team is here for you. We are here for dentists and teams. We love consulting. We love working. We love making your life easy. We love helping you have the dream life that you've been looking for. And honestly, it's so magical to be able to help so many offices turn what they thought was impossible to possible. So today, let's dive in. Let's talk about, all right, I go on vacation, but my team's still working. What on earth should I have them do? Like... honest to goodness, what do I do? So I'm going to give a few ideas, but before I get into that, I think it's super important that for future, some offices will actually strategically plan when doctors are off and when the full team is off. So what I would say is let's look at this and is this something that you want to do or is this a way to like max out all the vacations that you're looking to get done? Cause team members might be wanting to take vacation too, or is there a time of year that you want to take off? that then the rest of your team could take off. So we're kind of like batching our vacations. Some offices will do that. And you can look at a projection forecaster and figure out, okay, how far do I need to go? What do we need to do? What would we need to produce? And it will help you actually set goals so that way you can be on vacation stress free. So that'd be number one. Other times offices love it. They love to where the hygienists are going to keep working pending upon your state laws. Front office is going to catch up, but what do we actually have them do? So that way they're working effectively. we're able to move this practice forward. So things that I would recommend are always an operations manual. This is a great time. People always tell me, I don't have time, I don't have time, I don't have time. Let's actually get that operations manual completed. Let's build out the protocols, let's take the pictures, let's write the pieces. And we have an operations manual, a template in our, ⁓ in our virtual academy that all of our offices get. And so like just certain things that you could do for like an office manager is leading morning huddle tracking. Like how do we track our production? How do we track our collections? How do we do our reappointments? How do we fill out our KPIs, end of day checklists, next day schedules, checking to see it? How do we fill out a scorecard of all of our metrics? What about for monthly closing the month by the fifth of every month? How do we do that? How do we set the supply budget for the next month? How do we do production and collections? Doctors, you might not even know how to do half this stuff I'm rattling off. ⁓ making projections for the years, putting in our OSHA training, our HIPAA training, who do we contact for all of that, ⁓ looking at payroll, how do we do team training. For schedulers, would be like routes look prep, new patient referral tracking, confirmation calls of all the patients, re-care calls to fill the schedule, patient check-in. Like these are the type of protocols going out to our dental assistants and hygienists. How do we set up for... breaking down a room, how do we do a bridge prep? How do we do burr blocks? How do we do the seric machine, changing traps, charting, checking insurance eligibility, cleaning the mill, co-diagnosing treatment, crown prep, crown seat, downtime. There are about a bajillion ⁓ protocols that your team could honestly do. And we have this whole beautiful checklist where you literally, who's writing it? When does it need to be done? What does it look like? And also in our template, we show exactly how these protocols should be done. So like at the beginning, what's the purpose of this? What are the steps? What are the supplies needed? And then a picture of it if applicable. So that way everybody knows how to make this template. Everybody knows what we're looking for. We have it in there. So it's like all of them should have a purpose, step-by-step, supplies if needed picture, and then making sure that they're all in a word format. You can also add videos as well if you want. But if I had this much time, this much downtime, I would set it with my team of how many protocols that we need to get written or also updating my operations manual. It is an amazing time to get so much work done. And this is just, feel like like dusting the baseboards. Like it's annoying, it's obnoxious, but it has to get done. And so really making sure we're maximizing our time on that to get that done. That's a huge, long beast of a project that if I'm out on vacation, yeah, that's a great one to get done. Other things you can do while you're out for your team to have downtime is, Some offices are swapping softwares and it's a great time to get everything prepped, have everybody take on training modules, things like that. So if you know you want to swap a software, great time to do it. Get your whole team trained, have a team champion, their job is to swap X number videos. Please don't say like go learn it. Nope. Take our like template of all these protocols, have them learn how to do it in the new software so that way they're able to train people. So I definitely recommend if you're doing a software change, go on vacation, have everybody learn it while you're out. And then we come in or not even just the software, but implementing like if we're doing flex or we're adding weave or we're adding Modento or adding whatever it is, whatever software, AI, we're adding toothy, we're adding Lassie, whatever it is, it's also a great time for the training to happen, the onboarding to happen without all the patient noise. Other things during this time, this is huge where I'm going after re-care and I'm going after unscheduled treatment and I'm also going after collections. Hard, hard, heavy hitting on the front office. And what I say is like, let's set goals before we leave of what we're going to collect, what we're going to get done. That way we're on the same agreement and alignment with each other. We're not sitting here like, I hope and pray they collect this much money while I'm on vacation. You also can do this when you're on CE because you're out of the office, set it up. Let's think about these things. These are great things for you and your practice to be doing. They should be happening consistently, but this is where we get like that big oomph, that big like, my gosh, we got to get this done. So it's operations manual. That's a huge lift calling on all your own schedules, re-care. Like I literally would have it. Pound out how many we've got, like how many days we're going to be gone. If my scheduler is not seeing any patients, but they want to work, they should be able to get through a pretty hefty list. Now you might say like, but Kara, we're booked out so far. And I'll say, high five. We still need to make those calls for when patients fall off the schedule, but also get them booked even further out. You just built yourself a VIP fast, quick fill list that then when patients do fall off, we have all these patients teed up, ready to go. So I'm always pro. Get them in, get them in, get them in, make the calls. Same thing on unscheduled treatment plans. Let's get all those patients scheduled in, like clean it up. And that means we print out the whole list of unscheduled treatment plans we're going through. We're cleaning up treatment plans. they ⁓ didn't accept treatment and they denied it, we need to clean it out of the treatment plans. We need to clean it up towards an actual list. We need to call patients. And I prioritize, I'm not just going down the list A to Z of calling patients. I really want my team to get the best bang for our buck. So I'm going to look to see what do need to fill our schedule for to hit our goal. let's go find treatment plans that fit that amount, fill those in first. So let's prioritize the treatment plans that we want. And then after that, I'm going to suggest that your team starts to clean it up, call your TC should be able to get through that entire list. So I've got my scheduler calling all their re-care. I've got my TC cleaning up all of my unscheduled treatment when I'm gone for, and this would be if I was out for a week. If I'm only out for a couple of days, there are other things. Then we're going to go after that and we're going to go to our billing. So this is like office manager, biller. We should be able to in one week's time if we have no patients truly, they should be able to get through your almost your entire AR list if not the whole AR list. So I prioritize which days am I calling on insurances. I'm going to be calling my patient balances. I'm also going to prioritize which ones I want them to do to make sure that we're hitting our biggest bang for our buck because we can collect. Tiff and I were talking on another podcast. sat there for a couple of minutes in an office, called and collected on three accounts very quickly and easily. but we need to go into like the mindset we're here to help these patients. We're here to collect the money. We're here to serve them, ⁓ figure it out. Now this does not mean we're sitting here texting. So many people are like, we're calling, we're texting, but I'm like, no, no, no. We're calling with intentionality to get the AR cleaned up. Like your job in one month is to collect, I don't know, a hundred grand or whatever it is. So setting that goal and expectation and agreement together really makes it to where a doctor's like, we're getting us out of the hole that we got into. We're doing these big hefty projects that we've been putting off and we're really making a huge movement. So those would be like real quick. Now for your hygiene team, if they are there, I recommend that they are seeing patients pending your state laws. And dental assistant teams, this is where we're going to go through. You can organize your supply closet, clean it all out, put the tip out bins in place so we cut down our supply costs for us. Notice every single thing I'm saying is propelling your business forward. Every single one of them. We're not sitting here like, I really want to reorganize my ops. Well, great, if you're reorganize your op, you're making a protocol for it, a template for it, and you're making all ops exactly the same. ⁓ If we're doing supplies, we're not just sitting here like cleaning house, we're putting tip-out bins, we're making it towards a more efficient ordering system, we're actually moving the needle forward rather than just wasting time and spending time. ⁓ Those are some really big things for every single department. You could organize the burr blocks, we could figure out our inventory, we could get an inventory thing in place. We could work with a buying group. could negotiate deals on that. We could get a membership program put into place. ⁓ We could work on our marketing, like our TikToks for the next hour long. Now, if I was having them build out all of my marketing videos while we were out, I would limit it to, I only want you working on this for two hours because marketing's so fun and your team could sit there for so long, but that's more fun in its brand awareness more than it's going to drive and get results moving forward. So those would be some things that I would do. ⁓ You can go and answer all the reviews and answer every single one of those. So you boost up your SEO to get it higher on the algorithms. All of that would be stuff that I'd be building out, mapping out, putting things into place. But really, think getting that ops manual updated would be something so valuable. Calling on all the unscheduled re-care, calling on all of our unscheduled treatment, going after our insurance and AR. And even if you've got clinical team members, give them some of these lists. They can call on unscheduled treatments. They can call on re-care. They can call on balances. They can call and sit on hold with insurance companies. Imagine if you will, you've got five phones going on different insurance companies and when everyone picks up, the biller goes and pops over to that. Like that is huge efficiency to get through these lists, to get things resubmitted. And also if your team members have to come and listen on insurance, you better believe they'll be much better at getting those claims. Correct information. Update your note templates if we're noticing a lot of these balances aren't getting paid. Why? How can we fix this forever and move it forward? So I'm always looking for what are the like cobwebs that don't just make us feel better, but actually move our company forward. These are things in the doctors, when you come back, you're like, wow, like, and have them report. I always love them to report like, hey, I was out, what did you get done? Like tell me your wins. What did we end up like? We were able to schedule 50 patients while you guys were out. That's amazing. That's a good use of the time, like absolutely worth it. We were able to bring in. I don't know, 100,000 worth of unscheduled treatment plants. Like, frick, yeah, that's amazing. We were able to collect $100,000 worth of balances and that took out 55 or 100 accounts that we were able to get through. They should be able to get through way more than that, especially no patients, no interruptions. Now, when I have that, also make sure that I'm like, hey guys, I want you to have a good time. I'm out. I also really do expect that we see results from this. So let's set this up. That way all of us are on the same page. Here's extra projects if we get done earlier. Could you imagine if you came back and your whole operations manual was done? No, this is not fun. So if team members are going to be working there, I want it to be something that's moving our business forward. I don't want it to be like, we're just sitting here cleaning the mill. No, we can get that done. We have to get that done. That's urgent. That will get done no matter what. But what won't get done is the unscheduled treatment list. What won't get done is the AR. What won't get done are the operations manuals. Things that we won't like. Urgent things are you will sharpen your instruments hygienist. I promise you, will. This is not a time where we have everybody out that we just sit there. That's a nice to do, but it's not a must do. I'm looking for projects that move you forward that we wouldn't otherwise take the time to do. I know people will sharpen instruments because it hurts your hands. So you'll get that done. I know you will reorganize ops. Like things like that, like things that are urgent that always will get done. That's not usually the week that I want that to be done. I don't want you cleaning the mill. You have to do that. I don't want us like sending out all of our cases, like we have to do that, that will get done. What I want us doing are things that will move us forward. So hopefully that gave you a bunch of ideas. A lot of times we'll actually work with teens when doctors are out and just get that operations manual done. We're working with them, we're checking in with them, or we're helping with the billing. A lot of these things can be done when you're on vacation. So hey, if you're like, I don't want to have that conversation with my team. I don't want to tell them I'd prefer a consultant to do that. Right, that's what we're here for. But hopefully that just helps you think of all these other ideas that your team can do that are. moving you forward while you're gone rather than just like having a good time while you're gone. Again, I want it to be play. want to be fun. But if I'm paying them, I want to make sure that we're actually getting the results and we're moving things forward. That way we're not wasting our time either. So as always, I hope this was helpful. I hope it was informational for you. And if you need more tips or tricks, be sure to get on our newsletter. We have a lot of these things. If you haven't joined us, be sure to subscribe. Head on over to TheDentalATeam.com There is a newsletter link so you can join it. You can be a part of it. I'd love to have you be a part of it. And if you're like, gosh, I just need help on my practice. I don't even know where to start. Schedule a call. We actually go through an entire practice assessment, show your blind spots, give you valuable tips and resources. I'd love to chat with you. But go enjoy your vacations guilt free, having a solid plan in place with your team. And as always, thanks for listening. I'll catch you next time on the Dental A Team Podcast.
Many Americans are enduring a brutal heatwave this week. For those who work outside, the heat can be deadly. On today's show, we'll check in on a proposed heat safety law that would require employers to offer more breaks when the temperature rises above a certain threshold. Under the Trump administration, the law's future is uncertain. And, the housing market can't seem to break out of its slump. Plus, the lengths some Americans will go to score some Indian mangoes.Here's everything we talked about today:"Heat Injury and Illness Prevention in Outdoor and Indoor Work Settings Rulemaking" from the Occupational Safety and Health Administration "As U.S. Sizzles, Business Groups Push Back on OSHA's Heat Safety Law" from Inc."Heat Safety Experts behind OSHA Rules Were Laid Off, which Could Make It Easier to Scrap Regulations" from Scientific American"Trump's OSHA Nominee Has a History With Heat and UPS Drivers" from The New York Times"U.S. New Home Sales Slump as High Mortgage Rates Persist" from The Wall Street Journal'"You'll never be ready to buy a home"' from “This Is Uncomfortable”"New York City is using ranked choice voting in its Democratic mayoral primary. Here's how it works" from AP News "What you need to know about ranked choice voting" from “Make Me Smart” "The Perilous Business of Importing Indian Mangoes to the U.S." from The New York TimesGot a question for the hosts? Email makemesmart@marketplace.org or leave us a voicemail at 508-U-B-SMART.
Many Americans are enduring a brutal heatwave this week. For those who work outside, the heat can be deadly. On today's show, we'll check in on a proposed heat safety law that would require employers to offer more breaks when the temperature rises above a certain threshold. Under the Trump administration, the law's future is uncertain. And, the housing market can't seem to break out of its slump. Plus, the lengths some Americans will go to score some Indian mangoes.Here's everything we talked about today:"Heat Injury and Illness Prevention in Outdoor and Indoor Work Settings Rulemaking" from the Occupational Safety and Health Administration "As U.S. Sizzles, Business Groups Push Back on OSHA's Heat Safety Law" from Inc."Heat Safety Experts behind OSHA Rules Were Laid Off, which Could Make It Easier to Scrap Regulations" from Scientific American"Trump's OSHA Nominee Has a History With Heat and UPS Drivers" from The New York Times"U.S. New Home Sales Slump as High Mortgage Rates Persist" from The Wall Street Journal'"You'll never be ready to buy a home"' from “This Is Uncomfortable”"New York City is using ranked choice voting in its Democratic mayoral primary. Here's how it works" from AP News "What you need to know about ranked choice voting" from “Make Me Smart” "The Perilous Business of Importing Indian Mangoes to the U.S." from The New York TimesGot a question for the hosts? Email makemesmart@marketplace.org or leave us a voicemail at 508-U-B-SMART.
THIS IS A PREVIEW. FOR THE FULL EPISODE, GO TO Patreon.com/worstofall Juniper (Western Kabuki, Ill Conceived) and the lads grab their blue jerseys and throw coconuts down a hill as they cover the first season of MrBeast's nightmare of a game show: Beast Games. Topics include the horrific filming conditions, the so-called “games”, and what it means to watch the full-villain arc of one Jimmy Donaldson. Juniper: Twitch // Patreon // Bluesky Western Kabuki: Juniper and Caleb with their trusty producer Alex delve into internet topics du jour. Spotify // Apple Podcasts // Bluesky Ill Conceived: A podcast about natalism. Hosted by Josh Boerman (The Worst of All Possible Worlds, Traditional Scrench) and June Sternbach (Western Kabuki, The Onion) Spotify // Apple Podcasts Media Referenced in this Episode: Beast Games. Amazon. 2024. 2,000 People Fight For $5,000,000 by MrBeast. December 19th, 2024. Beast Games is the Average Mid Show on TV by Entertainment Media Strategy Guy. January 28th, 2025. 'Beast Games' Is the Biggest Competition Show Ever. Crew Claims Behind the Scenes Was Chaos by Steven Asarch. Rolling Stone. December 26th, 2024. From the BeastGames community on Reddit: Akira has won money in 5 previous Mr. Beast challenges going back 5+ years Las Vegas staff say MrBeast should be 'blacklisted,' cite OSHA, medics set for failure by Mingson Lau. KSNV News. September 28th, 2024. MrBeast's ‘Beast Games' Hits 50 Million Viewers in 25 Days, Amazon's Biggest Unscripted Show Ever by Selome Hailu. Variety. January 16th, 2025. "Player 991 - Jeremy AMA!" on Reddit State Of New York v Moneylion Complaint 2025 TWOAPW theme by Brendan Dalton: Patreon // brendan-dalton.com // brendandalton.bandcamp.com Interstitial: “1,000 People Play Go-Fish for $1,000,000" // Written by A.J. Ditty // feat. David Armstrong as “Mr. Beast/Mister Beast/Confused Contestant #1”, Eleanor Philips as “Karl/Confused Contestant #2", and A.J. Ditty as “The Man in the Trench Coat/Confused Contestant #3/Overworked Crew Member”
In today's episode, Dr. Killeen shares a cautionary tale about a dentist whose license was suspended due to a paperwork issue—sparked by an old employee of the previous owner. The damage was done before the new doc could even react. If you're in startup mode or even already open, this episode is a must-listen. From legal structure and radiology permits to OSHA and HIPAA compliance, Dr. Killeen breaks down the critical steps to make sure your practice is protected and built on solid ground. Don't let small oversights lead to big problems.
On today's show, Matt, JD & Rachel discuss getting test results from your doctor, ice cream places that refuse to add toppings, death by oyster, purse condiments, city planning once we all have flying cars, what's more impressive: climbing Everest or seeing The Titanic, why people love talking about The Hindenburg, being obsessed with non-domestic animals, fake names that are real, when microplastics become macroplastics, and our favorite TV shows from every decade.