MCA Allstar Podcast

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This podcast is all about sharing proven systems and models around Real Estate brokerage operations. Tune in as KW MAPS coaches unpack some of the biggest operations topics in Keller Williams offices, or watch us interview some of the top operations leaders in our offices across the country.

MAPS MCA Coaching


    • May 6, 2025 LATEST EPISODE
    • monthly NEW EPISODES
    • 45m AVG DURATION
    • 37 EPISODES


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    Latest episodes from MCA Allstar Podcast

    How to Think about Tech ft. Mike Hillary

    Play Episode Listen Later May 6, 2025 50:31


    Join us for a special episode as we hear from the amazing Mike Hillary some of the best ways to think about and use Command MC to save time, and get more out of your agent relationships.

    Tools of the Trade ft. Amy Inkrott

    Play Episode Listen Later Apr 4, 2025 39:14


    Amy Inkrott is the MCA out of the La Jolla office in California. Tune in as she shares her system for managing operations, her team, meeting agendas, new projects and more!

    Standards & Value Proposition ft. Julie Perrott

    Play Episode Listen Later Mar 5, 2025 55:27


    Julie Perrott is the MCA of the #21 office in all of KW for Owner Profit in 2024. Hear directly from her how their team sets and upholds standards, and recruits/retains to their value proposition.

    The Power of a Great Team ft. Kassandra Stephens

    Play Episode Listen Later Feb 6, 2025 46:29


    In this episode we talk about all kinds of things from org. charts to productivity systems. Hear how Kassandra Stephens helps her market center reach #26 in the company in Owner Profit!

    Building a Great Team ft. Michael Schmieder

    Play Episode Listen Later Jan 7, 2025 50:36


    Michael's office was ranked #22 out of all KW offices in YTD Owner Profit in 2024. Tune in as he talks about how he and his team work together to achieve these incredible results.

    SUPER POWER series - KSCORE ft. Rolinda Johnson

    Play Episode Listen Later Dec 6, 2024 16:30


    Check out the latest episode from Crystal Lawson's Super Power Series, where she interviews the amazing Rolinda Johnson around her system for bringing agents in through KSCORE.

    Culture of Productivity ft. Jenn Turner

    Play Episode Listen Later Nov 9, 2024 46:39


    Tune into Jenn Turner, MCA of a top 20 Market Center, as she dives into how to balance over 300 transactions a month with over 400 agents, while still providing great customer service to her agents.

    Agent Consulting Part 2 ft. Trystan Hayes

    Play Episode Listen Later Oct 4, 2024 46:40


    Hear from top MCA Trystan Hayes how his team generates 5+ referrals per team member through agent consulting. NOTE: there were some issues with the video, yet the full audio is still available.

    Mastering the 411 Part 2 ft. Megan Buyer

    Play Episode Listen Later Sep 7, 2024 53:38


    Hear from MCA Megan buyer (top 100 Market Center) how she leads herself and her team through the 411.

    Studying the Market ft. Joan Chica

    Play Episode Listen Later Aug 6, 2024 55:28


    Hear how MCA Joan Chica (top 200 MC) contributes to team meetings, teaches in the market center, and adds value to his agents all through studying his local market data.

    Investing in Real Estate ft. Michele McBride & Rachel Watson

    Play Episode Listen Later Jul 8, 2024 46:43


    Hear from experienced investors Michele McBride and Rachel Watson how they each got started on their investing journey from the MCA seat, and built their property portfolios.

    Modeling the MREA ft. Mary Adkins Bell

    Play Episode Listen Later Jun 6, 2024 54:11


    Listen to Mary Adkins Bell share how her office has earned a place in the top 100 Market Centers by modeling the MREA for their agents.

    Succeeding with KSCORE ft. Carrie Butler

    Play Episode Listen Later May 10, 2024 50:02


    Hear from Director of Growth and ATL Carrie Butler how she and her team have built a system around KSCORE that generates four new agent recruits per month.

    Leveraging Your Unique Skillset ft. Rebecca Rose

    Play Episode Listen Later Apr 3, 2024 53:06


    Hear from the great Rebecca Rose all about how she found her unique skillset, and leveraged that to build a successful career in Keller Williams.

    Getting the most out of the 4-1-1 ft. Marylin Wenninger

    Play Episode Listen Later Mar 6, 2024 53:42


    Hear all about how MCA Marylin Wenninger used the 4-1-1 with herself and her team to excel in her role and grow stronger as a leader.

    Becoming a top 100 Market Center ft. Leslie O'Barr

    Play Episode Listen Later Feb 6, 2024 51:27


    Hear from the one and only Leslie O'Barr how she helped take her Market Center from being ranked 698 in Owner Profit to ranking within the top 100 among all Keller Williams offices.

    Thriving in the MCA Role ft. Rachel Watson

    Play Episode Listen Later Jan 5, 2024 50:29


    Hear from Rachel Watson (Regional MCA, Leadership Coach, GM, Investor) all about how to thrive and create opportunity in the MCA role.

    SUPER POWER series -- Rachel Paavola

    Play Episode Listen Later Dec 16, 2023 23:21


    Hear from Rachel Paavola, MBA, as she shares about her super power of building communities.

    Scaling your Operations ft. Michael Sargent

    Play Episode Listen Later Dec 7, 2023 51:31


    Hear from Michael Sargeant all about how he took the operations of his single Market Center, and expanded to support five offices in his OP's network as well as launch a separate business to support multiple other offices.

    Market Center Database ft. Marty Miller

    Play Episode Listen Later Nov 3, 2023 55:04


    Hear from Austin's own Marty Miller about how he has built their Market Center's database to over 20,000 contacts, and generated multiple pieces of business through a system of texts and emails.

    Financial Freedom ft. Myra Oliver

    Play Episode Listen Later Oct 4, 2023 59:46


    Hear about Myra Oliver's incredible story of reaching financial freedom by age 33, and her journey from hair stylist, to business owner, to realtor, all the way to Regional Director.

    SUPER POWER Series -- Carrie Herman

    Play Episode Listen Later Sep 15, 2023 27:24


    Check out this first episode of our new SUPER POWER series, where Carrie Herman talks about her super power of using her voice to bring a sense of calmness in stressful situations!

    Reducing Expenses - Mary Holder

    Play Episode Listen Later Sep 6, 2023 41:48


    Mary Holder shares the specific steps she took to reduce her monthly overhead by nearly $40,000 a month.

    Driving Agent Attendance

    Play Episode Listen Later Aug 3, 2023 57:47


    Hear from the great Russ Nolting all about how he and his market center consistently drive people to their training.

    BONUS Episode - Agent Consultations ft. Lance Kelehan

    Play Episode Listen Later Jul 14, 2023 50:11


    Lance Kelehan talks about his process for meeting and consulting agents in the business.

    Working with Indies

    Play Episode Listen Later Jul 6, 2023 56:18


    Tiffany Davis shares how her team has recruited and onboarded multiple Indy offices, and how she contributes to the process as an MCA.

    SPECIAL EPISODE - Leadership ft. Julia Lashay Israel

    Play Episode Listen Later Jun 20, 2023 50:54


    In this special episode, hear from the amazing Julia Lashay Israel all about her journey and experience around leadership.

    BONUS Episode - Unreasonable Hospitality ft. Alaina Hebert

    Play Episode Listen Later Jun 5, 2023 54:27


    MCA support rep, and former MCA Alaina Hebert shares her experience around retaining agents through going above and beyond for her agents.

    MCA Recruiting - Part 3

    Play Episode Listen Later Jun 2, 2023 36:33


    Jennifer Tinker shares her journey to holding over 500 recruiting appointments and 175 recruits as an MCA in the market center.

    Retention Through Training

    Play Episode Listen Later May 3, 2023 49:21


    Josh Torres talks about his systems around training and retention that have allowed his office to maintain less than a 20% attrition rate.

    BONUS Episode - Navigating Change ft. Kelly Cote

    Play Episode Listen Later Apr 6, 2023 47:34


    Our very own Kelly Cote shares her journey from an Agent's Assistant all the way to Director of Operations and Services at KWRI (including her time as an MCA). Hear how she's navigated both changes in the role, as well as changes in the industry, and the mindset that was required to achieve success in each stage.

    Homegrown Capper Program

    Play Episode Listen Later Apr 5, 2023 50:29


    Michelle Mueller lays out the details of her 'Homegrown Capper Program' that helped generate over $194,000 in Company Dollar in a single year.

    Coaches' Corner - Leaning into Opportunity

    Play Episode Listen Later Mar 3, 2023 45:48


    Hear from some of your very own MAPS MCA coaches about their journey through Keller Williams, the challenges they experienced, and their mindset along the way that ultimately helped them find success.

    Agent Engagement

    Play Episode Listen Later Feb 3, 2023 31:41


    Mark Adams shares how his office drives attendance and adoption to various resources offered by KW and his Market Center.

    Retaining with the KPA

    Play Episode Listen Later Jan 16, 2023 22:45


    Luke Albertson reduced his office's attrition in one year by 35% using the KPA tool. Hear how his team thinks and acts to get agents more engaged in the office.

    Recruiting as an MCA - Part 2

    Play Episode Listen Later Jan 11, 2023 25:22


    Looking to get more involved in recruiting as an MCA at your Keller Williams office? Check out part 2 of this month's episode where we interview MCA Becky Bell, who has a proven process of attracting new agents.

    Recruiting as an MCA - Part 1

    Play Episode Listen Later Jan 11, 2023 21:08


    Looking to get more involved in recruiting as an MCA at your Keller Williams office? Check out this month's episode where we interview MCA Christina Quiroga, who has a proven process of attracting new agents.

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