Podcasts about Onboarding

Alex Grant  

In episode 241, Coffey talks with Neil Katz news and media items from the past month, including who HR is “for”, managing AI agents, and mental-health-related gaps in employment.  They discuss HR's responsibility to conduct impartial workplace investigations based on evidence; the misconception that HR exists primarily as employee advocates; aligning HR strategy with revenue, margin, and organizational mission; the decline of transactional HR through automation and outsourcing; fractional HR leadership for small and midsize businesses; managing autonomous AI agents within organizational structures; developing AI operational literacy and new leadership competencies; redefining KPIs in an AI-enabled workplace; and best practices for addressing employment gaps during hiring.  For HR teams who discuss this podcast in their team meetings, we've created a discussion starter PDF to help guide your conversation. Download it here https://goodmorninghr.com/EP241  Media mentioned in this podcast:   If HR Isn't There to Help You, Who Is HR For? — Dallas Employment Lawyer Blog — February 9, 2026 To Thrive in the AI Era, Companies Need Agent Managers How do explain a gap year taken for mental health. : r/jobsearchhacks  Good Morning, HR is brought to you by Imperative—Bulletproof Background Checks. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com.   If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.   About our Guest:  Neil Katz is the founder and CEO of Exceptional HR Solutions, a leading provider of fractional HR leadership for small and mid-sized businesses across the U.S. With over 25 years of experience at the intersection of people and business strategy, Neil leads a national team of 20+ seasoned HR partners dedicated to helping companies scale, evolve, and thrive. His firm delivers end-to-end HR solutions—from talent acquisition and organizational development to compliance, culture, and leadership alignment.  Under Neil's leadership, Exceptional HR Solutions has become a go-to resource for growth-focused companies in industries ranging from retail and healthcare to manufacturing, technology, and professional services. He is widely recognized for building agile, scalable HR infrastructures that empower leadership, strengthen teams, and deliver measurable business impact. While his primary focus is on growing Exceptional HR Solutions, Neil also serves selectively as an executive advisor, helping founders, CEOs, and leadership teams navigate strategic and organizational change. He holds an MBA from Amberton University, a BA in Business Administration from Texas Lutheran University, and advanced training in executive coaching from the University of Texas at Dallas. He is SHRM-certified and respected for his strategic insight and people-first leadership style. Neil is a frequent guest on industry podcasts and a sought-after speaker at conferences and webinars, where he shares practical insights on fractional leadership, scalable HR strategies, and the evolving role of human resources in high-growth environments.  Outside of his professional work, Neil serves on the board of Hope International, a Dallas-based adoption agency, and previously served on the board of directors at Halo Senior Care, a for-profit business focused on elder care. He has also served with nonprofit organizations such as Gift of Adoption, reflecting his deep commitment to service and community.  Neil Katz can be reached at  https://exceptionalhrsolutions.com https://www.linkedin.com/company/exceptional-hr-solutions https://www.facebook.com/exceptionalhrS https://www.instagram.com/exceptional_hr_solutions_ https://twitter.com/exceptional_hrs https://www.youtube.com/@ExceptionalHRSolutions  About Mike Coffey:  Mike Coffey is an entrepreneur, licensed private investigator, business strategist, HR consultant, and registered yoga teacher. In 1999, he founded Imperative, a background investigations and due diligence firm helping risk-averse clients make well-informed decisions about the people they involve in their business. Imperative delivers in-depth employment background investigations, know-your-customer and anti-money laundering compliance, and due diligence investigations to more than 300 risk-averse corporate clients across the US, and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies. Imperative has been named a Best Places to Work, the Texas Association of Business' small business of the year, and is accredited by the Professional Background Screening Association.  Mike shares his insight from 25+ years of HR-entrepreneurship on the Good Morning, HR podcast, where each week he talks to business leaders about bringing people together to create value for customers, shareholders, and community. Mike has been recognized as an Entrepreneur of Excellence by FW, Inc. and has twice been recognized as the North Texas HR Professional of the Year.  Mike serves as a board member of a number of organizations, including the Texas State Council, where he serves Texas' 31 SHRM chapters as State Director-Elect; Workforce Solutions for Tarrant County; the Texas Association of Business; and the Fort Worth Chamber of Commerce, where he is chair of the Talent Committee. Mike is a certified Senior Professional in Human Resources (SPHR) through the HR Certification Institute and a SHRM Senior Certified Professional (SHRM-SCP). He is also a Yoga Alliance registered yoga teacher (RYT-200) and teaches multiple times each week. Mike and his very patient wife of 28 years are empty nesters in Fort Worth.  Learning Objectives: Understand how HR can balance legal compliance with business performance and employee trust. Identify emerging le...

Maggie Love, Founder and CEO of SheFi, discusses the critical role of the community in managing decentralized spaces and making crypto accessible and relatable for all. She delves into the importance of building technology that works for everyone (not just early insiders), and details the urgent mission she's on with SheFi: to ensure women aren't left behind in the next era of the Internet. Key Takeaways:  SheFi's collaboration with Brave, including scholarships offered for their next cohort What real crypto onboarding should look like: education beyond buzzwords Why community is the missing layer in crypto adoption, and current friction points holding Web3 back How AI and crypto may collide at both the application and infrastructure layers What the future of the internet could look like for women+ builders if their mission succeeds What it takes to build technology that works for everyone (not just the early insiders) Guest Bio: Maggie Love is an educator, entrepreneur, and the founder of SheFi, a platform where women+ learn to navigate and shape the next era of the Internet, including crypto, AI, and digital ownership. She's passionate about turning buzzwords into real-world access and opportunity. ---------------------------------------------------------------------------------------- About this Show: The Brave Technologist is here to shed light on the opportunities and challenges of emerging tech. To make it digestible, less scary, and more approachable for all! Join us as we embark on a mission to demystify artificial intelligence, challenge the status quo, and empower everyday people to embrace the digital revolution. Whether you're a tech enthusiast, a curious mind, or an industry professional, this podcast invites you to join the conversation and explore the future of AI together. The Brave Technologist Podcast is hosted by Luke Mulks, VP Business Operations at Brave Software—makers of the privacy-respecting Brave browser and Search engine, and now powering AI everywhere with the Brave Search API. Music by: Ari Dvorin Produced by: Sam Laliberte  

Thanks Pressable for supporting the show! Get your special hosting deal at https://pressable.com/wpminuteBecome a WP Minute Supporter & Slack member at https://thewpminute.com/supportOn this episode of The WP Minute+ podcast, Matt Medeiros welcomes LaunchBay co-founder Sam Chlebowski. They discuss the evolution of agency models, the importance of finding a niche, and how LaunchBay serves as a client onboarding automation platform. They also explore the challenges agencies face in a competitive market, the significance of standardization versus productization, and the role of effective onboarding in agency success. Sam shares insights on the importance of community and expertise, as well as the need for visibility in project management. You'll also find a live demo of LaunchBay's features. Takeaways:Finding a niche is crucial for agency success.Standardization can drive profitability without sacrificing quality.Onboarding processes are key to client satisfaction.Community and expertise are essential in a competitive market.Automation can streamline tasks like invoicing and feedback.Visibility in projects helps prevent client complaints.Agencies should focus on their unique strengths.LaunchBay offers solutions for effective client onboarding.Important Links:LaunchBay's website (includes a special offer for fans of The WP Minute) Connect with Sam: LinkedInThe WP Minute+ Podcast: thewpminute.com/subscribe ★ Support this podcast ★

Geschätzte Lesedauer: 11 Minuten Hallo und herzlich willkommen! Hier ist Christopher Funk. Das Thema Sprachen lernen mit KI beschäftigt derzeit viele von uns im Vertrieb sehr intensiv. Denn wir leben in einer Zeit, in der Technologie fast alles möglich macht. Deshalb stellst du dir vielleicht die berechtigte Frage: Müssen wir überhaupt noch mühsam Vokabeln pauken? Schließlich gibt es Apps, die Texte in Sekunden übersetzen, und kleine Gadgets, die fast in Echtzeit dolmetschen. Doch bedeutet das automatisch, dass klassische Sprachschulen überflüssig sind? Oder ist Sprachen lernen mit KI vielleicht nur ein Teil der Lösung? Genau darüber habe ich ausführlich mit Teila Klemp gesprochen. Sie ist Head of Marketing bei Berlitz, einer Traditionsmarke, die seit vielen Jahren am Markt ist. Allerdings befindet sich das Unternehmen gerade in einem spannenden Wandel hin zu einer modernen Bildungsplattform. Ihre Antworten auf die Frage "Mensch oder Maschine?" sind überraschend und für deinen B2B-Vertrieb extrem wichtig. Warum Sprachen lernen mit KI allein im B2B nicht reicht Wenn Teila erzählt, dass sie bei Berlitz arbeitet, wird sie oft gefragt: "Braucht man das heute noch? Ich habe doch mein Smartphone." Ihre Antwort ist jedoch ganz klar: Ja, unbedingt. Denn Sprache ist weit mehr als nur die reine Übersetzung von Wörtern. Vielmehr transportiert Sprache auch Bedeutung, Beziehungen, feine Nuancen sowie Vertrauen und Respekt. Zwar kann eine KI Informationen schnell übersetzen, aber sie kann bisher keine echte menschliche Verbindung aufbauen. Gerade im Vertrieb wissen wir genau: Geschäfte werden immer noch zwischen Menschen gemacht. Wenn du also deine Kommunikation nur auf den Austausch von Daten reduzierst, verlierst du die wichtige Beziehungsebene. Dennoch solltest du die Technik nicht ignorieren, sondern sie klug für dich nutzen. Wie Sprachen lernen mit KI deine Effizienz steigert Berlitz verschließt sich der Technologie keineswegs. Im Gegenteil: Das Unternehmen nutzt Sprachen lernen mit KI als massiven Beschleuniger für deinen Lernerfolg. Die Daten sprechen hier nämlich eine deutliche Sprache. Wer sein klassisches Training mit digitalen KI-Lösungen kombiniert, lernt im Schnitt 40 Prozent schneller. Doch warum ist diese Kombination eigentlich so effektiv? Einerseits erkennt die KI in Echtzeit deinen aktuellen Wissensstand. Sie sieht sofort, wo Fehler passieren, und passt dein Training direkt an. Andererseits kannst du so ohne Hemmungen üben. Denn ein KI-Avatar verurteilt niemanden, auch wenn du eine Vokabel zum fünften Mal falsch aussprichst. Das gibt dir Sicherheit und ein hohes Tempo. Schließlich bleibt der echte Trainer für deine Motivation, die Empathie und den kulturellen Kontext zuständig. Augmented Intelligence als dein neues Vertriebs-Werkzeug Ein weiterer Begriff, den wir im Gespräch vertieft haben, ist Augmented Intelligence. Viele Menschen haben Sorge, dass KI sie komplett ersetzt. Aber die Realität in deinem Arbeitsalltag sieht anders aus: KI übernimmt vor allem die lästige Fleißarbeit. Wenn du heute beispielsweise eine komplexe Excel-Tabelle brauchst, lässt du dir die Formel einfach von einer KI schreiben. Du musst die Formel also nicht mehr auswendig können, sondern nur noch verstehen, was du erreichen willst. Das schafft dir wertvollen Freiraum. Genau hier setzt Augmented Intelligence an. Es bedeutet, dass du deine menschlichen Fähigkeiten stärkst, weil die KI dir den Rücken freihält. Im Kontext von Sprachen lernen mit KI heißt das konkret: Die Technologie liefert dir das Vokabular und die Grammatik. Du nutzt diese Basis anschließend, um komplexe Verhandlungen zu führen, Konflikte zu lösen oder dein Team souverän zu leiten. Somit ergänzen sich beide Welten perfekt. Business Englisch lernen und interkulturelle Kompetenz stärken Hier wird es für dich als Vertriebler oder Führungskraft besonders interessant. Neben der reinen Sprache ist nämlich die interkulturelle Kompetenz ein oft unterschätzter Erfolgsfaktor. Stell dir folgendes Beispiel aus der Praxis vor: Du verhandelst mit einem potenziellen Geschäftspartner in Asien. Dein Gegenüber nickt freundlich und lächelt dich an. Daraufhin interpretierst du das als Zustimmung und denkst, der Deal steht. Doch kulturell betrachtet war das Nicken vielleicht nur ein Zeichen von Höflichkeit, keinesfalls aber ein klares "Ja" zum Vertrag. Wer hier zu direkt auftritt, kann ungewollt das Geschäft ruinieren. Interkulturelle Kompetenz ist also kein weicher Faktor für die Wohlfühlatmosphäre. Vielmehr ist es ein hartes Business Asset. Es entscheidet oft über Missverständnisse, Reibungsverluste und am Ende über deinen Abschluss. Return on Learning: Warum sich deine Investitionen lohnen Früher wurde Weiterbildung oft nur als netter Vorteil für Mitarbeiter gesehen – also als reines "nice to have". Heute hingegen, wo Budgets strenger geprüft werden, zählt vor allem der Return on Learning. Unternehmen investieren gezielt in Sprachtraining für Unternehmen, weil es sich unter dem Strich rechnet. Erstens sind internationale Fachkräfte durch ein schnelleres Onboarding früher produktiv. Zweitens sorgen weniger Missverständnisse in Produktion und Logistik dafür, dass weniger Fehler passieren und Kosten gespart werden. Drittens stärkt eine kultursensible Kommunikation dein Kundenerlebnis und die langfristige Bindung. Deshalb sitzen heute oft auch Finanz- oder Operations-Manager mit am Tisch, wenn über Trainingsbudgets entschieden wird. Denn Sprache und Kultur sind ein fester Teil deiner Wertschöpfungskette. Fazit: Die Mischung macht deinen Vertrieb erfolgreich Mein Fazit aus dem Gespräch mit Teila Klemp ist eindeutig: Die Diskussion "Mensch gegen Maschine" führt in die Irre. Die Zukunft gehört vielmehr der intelligenten Verbindung aus beidem. Wenn du administrative Aufgaben an die KI abgibst, bleibt für dich das, was du am besten kannst: Empathie zeigen, echte Beziehungen aufbauen und kreativ Probleme lösen. Wer Sprachen lernen mit KI also als starkes Werkzeug begreift und gleichzeitig in seine sozialen Kompetenzen investiert, sichert sich den entscheidenden Vorteil im Wettbewerb. Nutze die Technik, aber vergiss nie den Menschen dahinter. Die wichtigsten Erkenntnisse auf einen Blick KI als Turbo: Die Kombination aus KI-Tools und menschlichem Training steigert deine Lerngeschwindigkeit um bis zu 40%. Mehr als Worte: Sprache transportiert Vertrauen und Beziehung – das kann reine Übersetzungssoftware bisher nicht leisten. Augmented Intelligence: Nutze KI für die Basisarbeit, damit du dich auf komplexe zwischenmenschliche Aufgaben fokussieren kannst. Kultur entscheidet Deals: Interkulturelle Kompetenz verhindert teure Missverständnisse in deinem internationalen Geschäft. Return on Learning: Weiterbildung ist eine Investition mit messbarem Erfolg durch weniger Fehler und höhere Produktivität. Wie handhabst du das in deinem Unternehmen? Nutzt du schon digitale Tools zur Weiterbildung oder setzt du noch auf klassische Methoden? Vernetze dich gerne mit mir auf LinkedIn und lass uns darüber diskutieren!

Niching down your messaging can feel like a catch-22. I talk to photographers a lot—which means non-photographers sometimes wonder if Systems in Session is actually for them.Short answer? Yes.Long answer? Let's break it down.In this episode, I explain why Systems in Session works for any service-based business—not just photographers. I share who's currently inside the program (including a stationery designer, a marketing specialist, and a website designer), and why the five core workflow phases—Inquiry, Booking, Onboarding, Service & Delivery, and Offboarding—apply no matter what you sell.Because while the service may change, the client journey doesn't.If you've been wondering whether Systems in Session would work for you, even if you don't take photos for a living, this episode is for you.Learn more at coliejames.com/systems

What happens when you try to build AI-driven fintech products on top of messy, incomplete, or unreliable data?In this episode of Fintech Layer Cake, host Reggie Young sits down with Kyle Mack, CEO of Middesk, to unpack why data—not AI—is the real bottleneck holding fintech innovation back. Kyle explains how KYB has evolved far beyond a compliance checkbox, why poor data foundations can amplify risk instead of reducing it, and what it actually takes to support real-time, automated decisioning for business onboarding. The conversation dives into agentic workflows, performance constraints, first-party data strategies, and why trust and explainability still matter in a regulated world. Kyle also reframes business verification as revenue infrastructure, not just risk management, and shares why identity should be thought of as a “rail” connecting businesses, banks, and governments. 

Noelle explains why teachers may struggle or quit within the first 90 days when onboarding is overwhelming or unclear. She shares how her center improved retention and confidence by breaking onboarding into day-by-day checklist sections (starting with safety), creating predictable routines, and adding quick daily check-ins from multiple leaders. She also recommends assigning dedicated onboarders by age group to ensure consistent training and accountability.Check out our new Lunch and Lead series HEREConnect with us at The Director's Club HERE

AI is shifting from assistant to teammate — and that changes everything. In this episode of Today in Tech, Keith Shaw sits down with Karen Ng, EVP of Product at HubSpot, to break down what “hybrid AI teams” actually are, how companies are deploying AI agents alongside humans, and what that means for your day-to-day work. You'll hear why hybrid teams are more than just “using AI tools,” how organizations should onboard agents like new hires, and why governance, guardrails, and trust are the difference between real adoption and risky chaos. Karen shares practical examples (including AI resolving a majority of support tickets), plus a simple three-phase blueprint for getting started: clean your data, focus humans on what they do best, and automate the right tasks. If you're wondering whether AI agents will count as headcount, how much autonomy is too much, and what skills matter beyond prompt engineering — this conversation is your roadmap. In this episode: What a hybrid human + AI team really looks like “Supercharged humans” vs. basic AI usage Where agents work best (and where risk spikes) Onboarding, observability, and human-in-the-loop guardrails Trust, outcomes, and why AI doesn't need to be perfect to be valuable What employees should do now to stay ahead

In this episode of I Am Refocused Radio, Shemaiah Reed sits down with Kelly Price, Founder of Thrive HR, for a real-world conversation about what HR looks like when it's done right, not just “paperwork and payroll.”Kelly shares her journey from Marriott International to becoming a VP of HR, and what she learned early that still drives her leadership today: people don't want excuses, they want solutions, and they want to feel heard.This episode gets into the stuff most employees never see, like the pressure executives carry, the stress behind toxic work environments, and why HR must align with revenue, growth goals, and the real mission of the company. Kelly also breaks down why onboarding is a game-changer, how trust collapses inside a toxic culture, and the warning signs that your people strategy is drifting away from your business goals.

You've got affiliates raising their hand. Now the real question is: what do they get in the first few days after they say yes? In this episode, I'm giving you my affiliate onboarding checklist. The exact pieces that help new affiliates feel confident, find what they need fast, and start promoting without a bunch of back-and-forth. If your current onboarding is "here's the link, good luck"... this will fix that.   Links Mentioned in this Episode Weekend Email Template Sample Affiliate Promo Plan How to Write Swipe Copy for Your Affiliates How to Warm Up Affiliates Before a Launch

In the second episode of Step 3 in The Contractor Operating System, we break down how product quality starts long before the final walkthrough.It begins with the people delivering the work.This episode dives into:How to build a subcontractor “bullpen” before you're desperateRunning structured onboarding meetings Using skills assessments to vet crews properlySetting jobsite expectations with pre-con checklists and end-of-day proceduresManaging a crew's first job with tight standards and fast accountabilityIf you want consistent product quality, stronger margins, and fewer callbacks, it starts with building better systems around your subcontractors.Struggling to grow your contracting business? The Foundations Program is designed to help contractors break free from the chaos and build a business that runs smoothly. You'll get a customized training program, 1-on-1 coaching, and access to a full paperwork database—including contracts and the Client Engagement Agreement. Join the Foundations Program today!

Onboarding isn't admin. It's where standards, trust, and performance begin. When someone new joins the team, it's easy to take it for granted that they'll know what to do. But, no matter who they are, they need a comprehensive onboarding process.The onboarding process consists of two distinct parts: the administrative elements (most of which apply only to external hires); and the leadership elements (which apply to everyone).In this Moment, I remind you how to use the onboarding phase to set your new hires up for success.If you want to take a deeper dive, have a listen to Ep.55: You're Here... So Now What?!————————Have you taken our free Leadership Blindspot test?✨ In just 5 minutes you'll uncover the hidden leadership habits holding you back.Get your Blindspot Score and know exactly what to fix before it costs your career!TAKE THE FREE TEST HERE————————You can connect with me at:Website: https://www.yourceomentor.comFacebook: https://www.facebook.com/yourceomentorInstagram: https://www.instagram.com/yourceomentorLinkedin: https://www.linkedin.com/in/martin-moore-075b001/Youtube: https://www.youtube.com/@YourCEOMentor————————Our mission here at Your CEO Mentor is to improve the quality of leaders, globally.

In dieser Folge sprechen wir mit Jonathan Goudefroy, HTW-Alumni, Podcaster und Gründer von brandframe media.Jonathan erzählt, wie sein Corona-Podcast entstanden ist, wie er ins Innovations­consulting rutschte und warum er jetzt eine eigene Videocontent-Agentur aufgebaut hat.Wir reden über Selbstständigkeit, Mut, Praktika, Onboarding, Teamdynamiken und den Realitätscheck beim Berufseinstieg.Eine Folge für alle, die überlegen, ob sie in eine Agentur, ein Praktikum oder direkt in die Selbstständigkeit gehen wollen.BoldWay auf Instagram:https://www.instagram.com/boldway.podcast/BoldWay ist eine Produktion der HTW Berlin unter der Patenschaft von Daniela Hensel.Moderation: Sophie Kruschke, Sandra Brämer und Timon GemmerProduktion: Timon Gemmer, Quynh Anh Nguyen, Sarah MaiRedaktion: Sophie Kruschke, Timon GemmerDesign: Sandra Brämer, Carlotta von Sperber, Quynh Anh NguyenSocial Media und Marketing: Moritz Malik, Sandra Brämer, Sophie KruschkeDieser Podcast ist eine Produktion der HTW Berlin im Rahmen des Studiengangs Kommunikationsdesign. Besonderer Dank gilt dem Media Maker Space der Heinrich-Böll-Bibliothek für die technische Unterstützung.

Book a free strategy call to see how we can help you hit your goals and beyond: https://bit.ly/3TvGiNW or call us at: (214)-453-1591Grab our FREE resource: The Foundation Series, Real strategies to build a business that runs (and grows) without chaos: https://bit.ly/3Yqzow5────────────────────────────────────────────────────────────────────────────────“How did I do this before?”That's the number-one thing ServiceTitan hears from contractors after they make the switch. And now, ServiceTitan and CertainPath are officially partnered—which means the best coaching in home services just got paired with the most powerful software platform in the industry.In this episode of The Successful Contractor, Bob sits down with Joseph Morales and Phil Stern from ServiceTitan—recorded live at CertainPath's Eagles' Summit—to unpack what this partnership means for contractors, what's new with ServiceTitan's Pro Products, and why the AI revolution is already changing how you dispatch, market, and grow.Joseph has spent four years on the road meeting contractors face-to-face. Phil came from 12 years at Google, where he worked on AI solutions and partnerships with brands like Wells Fargo and Ford. Together, they break down ServiceTitan's biggest announcements—from the commercial and construction expansion to the AI-powered Dispatch Pro that's already proving your gut instincts wrong.What You'll Learn in This Episode:•        Why ServiceTitan and CertainPath partnered—and why Phil says “CertainPath's model was a perfect fit”•        The “How did I do this before?” moment—what contractors consistently say after adopting ServiceTitan•        How one contractor was spending 4 hours a day tracking time through email—and how geo-fencing automation eliminated it overnight•        Dispatch Pro: the AI tool that's matching the right tech to the right job for profit—and proving that your “best guy” isn't always who you think•        Marketing Pro: the most-adopted Pro Product, with smart campaigns, UTM tracking, reputation management, and AI-powered ad optimization•        Scheduling Pro: how to automate maintenance contract bookings and online scheduling—straight into your ServiceTitan dashboard•        Atlas and Titan Intelligence: ServiceTitan's new AI-powered voice and dispatching tools•        Titan Score: how ServiceTitan grades your software usage and tells you where to expand next•        The commercial and construction expansion: why contractors who dismissed ServiceTitan as “residential only” need to take a second look•        ServiceTitan's roofing push: the GAF partnership and growing adoption across trades•        CertainPath coach certification: 40–60 hours of training, full curriculum access, and demo accounts—so your coach knows the software inside and out•        Why ServiceTitan is “all in” on CertainPath events—not a one-and-done partnershipWhether you're already on ServiceTitan and want to get more out of it, or you've been on the fence about making the switch—this episode gives you the inside track on where the software is going and how CertainPath coaching is about to make it even more powerful.

Onboarding into a new product manager role can look completely different from one company to the next—especially when you switch from an in‑person team to a fully remote one. In this video, I break down the five biggest ways my onboarding changed across two PM roles in one year, and how that reshaped my approach to the first 30, 60, and 90 days in any new product role.You'll learn how to navigate structured vs unstructured onboarding plans, build a learning log, practice intentional visibility in remote environments, and decide whether to spend more of your time with engineering or with go‑to‑market teams. We'll also dig into measuring your progress by clarity instead of just outcomes, and why documentation becomes your superpower when you're onboarding remotely.If you're about to start a new PM role—or want to get more intentional about your next 90 days—this video will give you practical tactics, questions to ask, and mindset shifts you can apply right away.Chapters:00:00 Why two PM onboardings in one year00:45 Following a set onboarding plan vs designing your own01:40 How to build a learning log and over‑communicate with your manager02:35 Join as many calls as possible during onboarding03:10 In‑person vs remote: proximity vs intentional visibility04:00 Tactics for staying visible in remote roles (Slack, notes, listening in)04:55 Measuring progress by outcomes vs clarity in your first 90 days05:50 What to focus on at 30, 60, and 90 days06:45 Where product problems live: delivery, discovery, or go‑to‑market07:35 When to spend more time with engineering vs GTM teams08:30 Shadowing calls and looping insights back to engineering09:15 Why remote onboarding demands more documentation10:05 Writing as proof of thinking: PRDs, briefs, decision logs11:05 Key onboarding mindset: adapt your 30/60/90, don't chase perfect11:45 Final advice: clarity, relationships, and context over quick wins→ Subscribe to my Substack: https://detanoyedele.substack.com/Who am I?

In dieser EmployPod-Episode sprechen wir mit Regina Porth (Human Resources Senior Director) und Lisa Strobel (Talent Acquisition Manager - Global Corporate Functions) über die Arbeitswelt bei der Inverto GmbH, einer internationalen Unternehmensberatung und Tochter der Boston Consulting Group.Im Fokus der Folge stehen die Corporate Functions – also die Teams hinter den Projekten, die den operativen Erfolg erst möglich machen. Besonders spannend: die Unternehmenskultur bei Inverto. Es geht um Verantwortung, Gestaltungsspielräume und eine enge, internationale Zusammenarbeit. Wir sprechen über strukturiertes Onboarding, Entwicklungsperspektiven innerhalb der Corporate Functions sowie die Möglichkeit, sich fachlich und persönlich weiterzuentwickeln, in einem Umfeld, das Dynamik mit Stabilität verbindet.Eine Episode für alle, die nicht nur Beratung spannend finden, sondern wissen wollen, wie Corporate Teams in einer Top-Managementberatung arbeiten und welche Karrierewege sich dort eröffnen.Mehr zur Karriere bei Inverto:KarriereseiteInstagramLinkedIn

Du investierst 50 bis 500 Euro, um ein Mandat zu gewinnen – und lässt den Mandanten danach einfach allein. Das ist der teuerste Fehler im Kanzlei-Marketing, und die meisten merken es nicht mal. In dieser Folge sprechen wir darüber, wie du aus einem gewonnenen Mandat einen aktiven Empfehlungsgeber machst. Du lernst: - Warum das Onboarding über Empfehlungen und 5-Sterne-Bewertungen entscheidet - Wie proaktive Status-Updates zehn unnötige Anrufe verhindern - Was Leistungs- vs. Begeisterungsfaktoren mit deiner Kanzlei zu tun haben - Wie du den Abschluss eines Mandats zum stärksten Marketingmoment machst - Welche Aftercare-Touchpoints aus Mandanten loyale Empfehlungsgeber machen Abonniere den Kanzleikompass für wöchentliche Marketing-Impulse für Anwältinnen und Anwälte. Bewerte uns auf Spotify oder Apple Podcasts – das hilft uns, mehr Kanzleien zu erreichen.

Easton Training Center's Vice President and Director of Operations, Ian Lieberman, joins Eliot o kick off a three-part series on one of the most overlooked systems in martial arts schools: onboarding. This episode looks at what happens from the moment a lead clicks your website to the moment they set their first appointment — and why most schools get this stage completely wrong. The conversation covers the true cost of a lead, why response time matters more than world titles, how to structure a follow-up cadence that lasts months (not days), and why every school needs a CRM instead of relying on memory. If you want more students walking through your doors and fewer missed opportunities, this episode lays out the blueprint. Watch or listen to the full podcast on our blog: https://www.easton.online/blog/ Visit https://www.easton.online to sign up for our mailing list!

In episode 240, Coffey talks with Yoram Solomon about motivating disengaged employees by building trust, increasing autonomy, and aligning intrinsic motivation with meaningful work.  They discuss quiet quitting and job hugging trends in uncertain economic times; intrinsic versus extrinsic motivation using the car engine analogy; why pay and bonuses fail as long-term engagement strategies; the critical link between trust, autonomy, and employee engagement; why trustworthiness matters more than intelligence or effort; how micromanagement destroys creativity and productivity; designing roles that fit personality and tolerance for repetitive work; diagnosing turnover caused by boring or monotonous jobs; involving employees in organizational change initiatives; rebuilding lost trust through accountability and ownership; and why leadership should be treated as a profession rather than a promotion.  For HR teams who discuss this podcast in their team meetings, we've created a discussion starter PDF to help guide your conversation. Download it here https://goodmorninghr.com/EP240  Good Morning, HR is brought to you by Imperative—Bulletproof Background Checks. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com.   If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.   About our Guest:  Dr. Yoram Solomon is one of the world's leading experts on trust. He's the author of The Book of Trust and The Trust Premium, host of The Trust Show podcast, and creator of the Trust Habits® process. A 3-time TEDx speaker and founder of the Innovation Culture Institute®, Dr. Solomon has worked with organizations like AT&T, Dannon, Northrop Grumman, and HR.com. His research-backed, no-BS approach challenges conventional wisdom on leadership, culture, and motivation—and replaces it with brutally honest, practical strategies that actually work. With a PhD in organization and management, and a background that spans tech, military, law, and education, he brings a rare combination of academic depth and real-world experience. Whether he's on stage, on TV, or in the boardroom, his message is simple: trust isn't fluffy—it's measurable, learnable, and the most powerful driver of performance.  Dr. Yoram Solomon can be reached at: https://www.yoramsolomon.com  https://www.linkedin.com/in/yoramsolomon  https://www.instagram.com/yoramsolomon  https://www.facebook.com/TheBookofTrust https://x.com/yoramsolomon  https://www.youtube.com/@TheTrustShow   About Mike Coffey:  Mike Coffey is an entrepreneur, licensed private investigator, business strategist, HR consultant, and registered yoga teacher. In 1999, he founded Imperative, a background investigations and due diligence firm helping risk-averse clients make well-informed decisions about the people they involve in their business. Imperative delivers in-depth employment background investigations, know-your-customer and anti-money laundering compliance, and due diligence investigations to more than 300 risk-averse corporate clients across the US, and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies. Imperative has been named a Best Places to Work, the Texas Association of Business' small business of the year, and is accredited by the Professional Background Screening Association.  Mike shares his insight from 25+ years of HR-entrepreneurship on the Good Morning, HR podcast, where each week he talks to business leaders about bringing people together to create value for customers, shareholders, and community. Mike has been recognized as an Entrepreneur of Excellence by FW, Inc. and has twice been recognized as the North Texas HR Professional of the Year.  Mike serves as a board member of a number of organizations, including the Texas State Council, where he serves Texas' 31 SHRM chapters as State Director-Elect; Workforce Solutions for Tarrant County; the Texas Association of Business; and the Fort Worth Chamber of Commerce, where he is chair of the Talent Committee. Mike is a certified Senior Professional in Human Resources (SPHR) through the HR Certification Institute and a SHRM Senior Certified Professional (SHRM-SCP). He is also a Yoga Alliance registered yoga teacher (RYT-200) and teaches multiple times each week. Mike and his very patient wife of 28 years are empty nesters in Fort Worth.  Learning Objectives:  Differentiate between intrinsic and extrinsic motivation in workplace performance. Identify how trust and autonomy directly impact employee engagement and retention. Apply practical strategies to rebuild trust and increase motivation during organizational change. 

Payman chats with Daniel Jones, the Cambridge-educated entrepreneur who's bringing analytical rigour to dental practice management. Daniel shares the dramatic health journey that redirected his path from investment banking into healthcare innovation, revealing how a near-miss diagnosis of a life-threatening heart condition shaped his mission. The conversation explores the technical challenges of building software that actually talks to the chaotic ecosystem of dental systems, from practice management platforms to lab invoices trapped in PDFs. You'll hear about the realities of fundraising, the loneliness of startup life, and why Daniel thinks the best entrepreneurs operate with surprisingly simple rules—even when solving complex problems.`In This Episode00:01:05 - What Medfin does00:03:05 - Associate performance metrics00:04:00 - Connecting disparate systems00:04:50 - Single practice viability00:05:40 - Why dentistry?00:06:10 - The blood pressure discovery00:08:20 - Coarctation diagnosis00:09:05 - Healthcare system chaos00:10:40 - Economics at Cambridge00:12:25 - Investment banking to startups00:15:50 - First startup lessons00:18:55 - Finding the dental opportunity00:22:40 - Building the founding team00:25:15 - Technical architecture challenges00:29:30 - Onboarding process evolution00:33:10 - Product development philosophy00:36:45 - Pricing strategy and models00:40:20 - Fundraising journey00:44:35 - Investor relationships00:48:50 - Multi-practice versus single site00:52:15 - NHS versus private analytics00:56:30 - Clinical efficiency debates01:00:45 - Competition and market positioning01:04:20 - AI integration plans01:08:35 - Team building challenges01:12:50 - Work-life balance realities01:16:15 - Fantasy dinner party01:18:40 - Last days and legacyAbout Daniel JonesDaniel Jones is the founder and CEO of Medfin, an analytics platform that helps dental practices and groups optimise their operational and financial performance. A Cambridge economics graduate who moved from investment banking into the startup world, Daniel has built software that connects the fragmented ecosystem of dental practice systems—from practice management platforms to accounting software—giving practice owners the insights they need to improve profitability.

Today, we're talking about ways to structure your business to be sold, even if you're not actively thinking of selling. In this episode, Eric breaks down the five critical elements you need to consider to make a business sellable. Stay tuned for five game-changing elements that will help you build a valuable and scalable business that runs successfully, with or without you. Can It Be Sold? If your business cannot be sold, you don't own a business — you own a job. The real test is simple: what happens if you disappear for 90 days? A true business will survive your absence. That standard forces you to build something transferable, stable, and valuable. Predictable Revenue Creates Stability You need clear visibility into where your future income will come from. Contracted recurring revenue is the gold standard, and repeat clients follow closely behind that. Revenue predictability allows you to plan investments, manage your cash flow, and reduce risk. Diverse Client Base Avoid over-relying on any single client. Overreliance on a single client erodes a business's value and increases its vulnerability. It's best to diversify your client base so that no single client accounts for more than 20% of your profit. Documenting Processes Document everything. If your systems are not documented, the company has little transferable value. A sales playbook defines your positioning, messaging, objections, and communication style. Standard operating procedures outline your service delivery. Onboarding systems create consistency for clients and vendors. Financial dashboards track KPIs, leading indicators, and lagging indicators. Strong Leadership A business that depends entirely on you is fragile, whereas a business supported by capable people is resilient. Delegation increases your business's scalability and protects you from burnout. If no one else can run your sales, operations, or administration, you become a bottleneck. Strong leadership involves building a team that can take on the business's responsibilities.  Clean Financials Buyers look for clarity, transparency, and realistic compensation structures. Messy books reduce confidence and valuation. Always separate your personal expenses from your professional expenses. Maintain a clean profit and loss for the last three years, at least. Understand your margins per project. Create cash flow plans for every confirmed project and consolidate them into a company-wide forecast. Strategic Positioning Know your niche. Be clear on how you differentiate yourself. A "me too" business competes on price, and a strategically positioned business competes on value. Brand equity, specialization, and a clear point of difference will increase your profitability and make your business more attractive to buyers. Freedom The less the business depends on you, the more valuable it becomes, and the more leverage you gain to shape your future. A sellable business gives you the freedom to focus on what you do best. It reduces stress, allowing you to work on the business instead of constantly working in it. Connect with Eric Rozenberg On LinkedIn Facebook Instagram Website Listen to The Business of Meetings podcast Subscribe to The Business of Meetings newsletter  

In this episode of Confessions of a Terrible Leader, Layci Nelson speaks with Ronjini Joshua, CEO and founder of Silver Telegram, about the intricacies of public relations, especially in the tech industry. Ronjini shares her journey into tech PR, the importance of effective communication, and how to identify the right time for organizations to invest in PR. They discuss budgeting for PR services, the future of PR in a rapidly changing landscape, and the significance of building strong internal communication. Ronjini also shares valuable insights on choosing the right PR agency and the lessons learned from her leadership mistakes.      Episode Highlights:Behind the Buzz: Ronjini Joshua's Journey: Discover how Ronjini Joshua, CEO and founder of Silver Telegram, built a powerhouse PR agency specializing in the competitive tech industry.Is Your Business PR-Ready? Learn the critical indicators that signal the perfect time for your organization to invest in public relations and strategic communication.Budgeting for Impact: Get expert tips on how to effectively budget for PR services and ensure maximum return on investment.The Future of PR in the Digital Age: Ronjini shares her predictions on how the PR landscape is evolving and how tech companies can stay ahead of the curve.The Internal-External Connection: Understand the often-overlooked significance of strong internal communication as the foundation for successful external PR efforts.Choosing Your PR Partner: Essential advice on vetting and selecting the right PR agency that aligns with your company's mission and goals.Leadership Lessons: Hear candid insights from Ronjini on the biggest leadership mistakes she's made and the valuable lessons she's learned along the way.Listen in as Layci and Ronjini demystify the intricacies of tech PR, effective communication strategies, and transforming leadership failures into growth.Takeaways:PR is about effective communication between businesses and their audiences.Ronjini fell into tech PR after starting in entertainment PR.Startups often lack the budget for large PR agencies.A solid PR strategy requires time and investment.The future of PR involves adapting to new technologies like AI.Effective communication is crucial for internal team dynamics.Choosing the right PR agency involves assessing their experience and ideas.Leadership mistakes often stem from a lack of planning.Onboarding new employees takes time and requires a solid training program.Setting employees up for success is key to a thriving business.Chapters00:00 Welcome to the Confessional01:00 Understanding Public Relations07:17 When to Bring in PR10:10 The Future of PR12:41 The Importance of Clarity18:46 Learning from Leadership Mistakes23:53 Final Thoughts and ConnectionsWATCH ON YOUTUBE!EPISODE LINKS:Connect with Ronjini:https://www.linkedin.com/in/ronjinim/https://www.silvertelegram.com/

Cheryl Platz, Cheryl Platz, former UX Director for Riot Games, Scopely and Author of "The Game Development Strategy Guide," returns to The Product Experience to explore how video game design principles can transform product development. From her time at Riot Games and Marvel Strike Force to teaching at Carnegie Mellon, Cheryl shares hard-won lessons about player motivation, onboarding, and building products that thrive. Discover why competition is no longer the primary driver of modern gaming, how a children's game taught her about gendered design assumptions, and how she turned a catastrophic server outage into a UX win that made Reddit happy.Chapters06:03 Game development is cloud services plus filmmaking07:08 The problem with silos in game studios08:24 “Modern” games: live service, messy business models, shifting tastes09:58 Defining a game: players decide if you got it right11:41 Motivators of play and why they matter to product people12:26 Disney Friends: the moment a playtest rewrote the design17:19 Classic vs modern motivators: what technology changed20:41 The research that challenged the “games are competition” assumption22:36 Why game lessons translate to enterprise software (and where gamification goes wrong)25:19 Pro-social design: trust, safety and communities at scale28:33 Designing for companionship and shared experiences34:43 Onboarding as growth strategy, not a “nice to have”37:38 Journey mapping 100 levels: making invisible drop-off visible39:25 On-demand learning beats one-and-done tutorials41:58 Advice for people trying to break into games during layoffs44:36 Turning a sixth anniversary outage into a UX win Our HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She's currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She's worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury's. He participated in Silicon Valley Product Group's Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He's the author of What Do We Do Now? A Product Manager's Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon's music stores in the US & UK.

The unprecedented rapid pace of AI and tech innovation has transformed healthcare and life science organizations. With many new answers however come lots of new questions about how to ensure continuous reinforcement of deep, hands-on knowledge of the science and detailed steps behind the art of diagnosis or steps in an experiment, and to enable the best talent in healthcare truly express itself despite the real-world struggles to find the resources they truly need and fill the job positions where their innovation can flourish.At the 2025 Medical Innovation Olympics, Tim Mikhelashvili (CEO, Amedea Pharma, Host #MIO2025) brought together an expert panel of executives in Human Resources, Life Sciences, Marketing, Founders and Investors (Kim Mack, Founder & Principal, HR Reinforced; Christina Smith, Founder, Neo HR Consulting Group; Christopher Piedmonte, Managing Director, NeoTerra Capital, and Bart Zoni, SVP Innovation & Product, Woven Health Collective) addressed a sensitive question on top of millions of people's minds in healthcare - in an AI-powered talent market, how do we hire, reward, and retain teams where deep scientific judgment and technical execution must win together—every single day? This session focused on the underlying human factors behind both layering and rewarding the best talent across science and tech in healthcare. Speakers shared practical solutions to build a strong culture that rewards both as leaders, hire, interview, onboard teams, as well as distinguish talent through innovative methods such as video submissions of candidates' CV's or work samples. 0:00 Episode Highlight 1 - Move from "No But to Yes If" in Medicine0:49 Episode Highlight 2 - Fusion of Science & Tech1:34 Opening Remarks - Lots of Talent - Few Ways to Express It3:07 Expert Panelist Introductions5:41 How do you reward Science versus Tech in Life Sciences?10:11 Hiring True Talent in the Age of AI crafted Resumes16:38 Onboarding & Retaining Best Talent 17:05 What the Tech Industry should learn from Science?19:24 What Life Science should learn from Tech20:17 Driving Quality Science despite more Informal Training21:05 Building Cross-Functional Pods across Science & Tech26:28 Q&A: How do you balance and upskill Medical Talent?27:57 Q&A: How do you work around AI to hire best talent?30:50 Q&A: Value of Video Submissions of CVs/Resumes31:42 Q&A: Work Sample or Task Completions in Interviews32:27 Final Thoughts - Optimism about Rewarding Best Talent

Start Dreaming Up YOUR Barndominium: https://www.thebarndominiumco.com/contactThis week TJ Norris sits down to walk through the updated Onboarding process and why the Barndo Co decided to make it free for people in 2026!Follow TJ on all socials:@iamtjnorris______________________________________________________________________The Barndo Co builds custom Barndos all around the Southeast US. If you are considering building a barndominium, schedule a call with us today - https://thebarndominiumco.com/contact/Connect with us at:https://www.facebook.com/thebarndominiumco/https://www.instagram.com/barndoco/https://soundcloud.com/thebarndocohttps://www.crunchbase.com/organization/barndo-cohttps://maps.apple.com/place?auid=15697825905394762793https://www.inc.com/profile/the-barndo-cohttps://www.pinterest.com/barndoco/https://www.linkedin.com/company/barndominium/#barndominiums #barndo #podcast

In episode 239, Coffey talks with Carrie Fabris about why organizations seem to revisit the same issues repeatedly and how leaders can solve them for good through better communication, alignment, and accountability.  They discuss ineffective workplace communication and recurring problems; intuitive leadership versus inclusive decision-making; defining root causes instead of treating symptoms; creating buy-in through clarity, trust, and shared language; productive conflict and psychological safety on teams; accountability, execution, and avoiding chaos in organizations; leadership energy, burnout prevention, and sustainable performance.  For HR teams who discuss this podcast in their team meetings, we've created a discussion starter PDF to help guide your conversation. Download it here https://goodmorninghr.com/EP239  Carrie's book “ALL IN: A Working Mom's Unapologetic Quest for a Juicy Life” can be found here https://www.carriefabris.com/bookstore  Good Morning, HR is brought to you by Imperative—Bulletproof Background Checks. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com.   If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.   About our Guest:  Carrie Fabris is the founder and CEO of CareerFrame, a leadership development and executive coaching firm that helps high-performing leaders become energized, aligned, and execution-focused. Known for her fast trust and bold clarity, Carrie works with VPs and executive teams navigating growth, succession, and culture shifts.  She brings 20+ years of corporate experience with companies like Google, Travelocity, and Sabre—and for the past 10 years, coaches and advises leaders using her signature FRAMEit Method™, which blends CliftonStrengths®, EQ-i®, Situational Leadership and real-world leadership systems that emphasize a whole-human leadership approach to bring balance for busy people leaders. Carrie is especially passionate about helping leaders have hard conversations, build trust fast, communicate effectively and create accountability that actually energizes. She graduated from UT Austin and resides in Dallas, TX.  Carrie Fabris can be reached at  https://www.careerframe.com  https://www.linkedin.com/in/cfabris-reframe-coaching-training https://www.carriefabris.com/bookstore https://www.instagram.com/cdfabris https://www.facebook.com/chiefreframer https://x.com/yourcareerframe hello@carriefabris.com  About Mike Coffey:  Mike Coffey is an entrepreneur, licensed private investigator, business strategist, HR consultant, and registered yoga teacher. In 1999, he founded Imperative, a background investigations and due diligence firm helping risk-averse clients make well-informed decisions about the people they involve in their business. Imperative delivers in-depth employment background investigations, know-your-customer and anti-money laundering compliance, and due diligence investigations to more than 300 risk-averse corporate clients across the US, and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies. Imperative has been named a Best Places to Work, the Texas Association of Business' small business of the year, and is accredited by the Professional Background Screening Association.  Mike shares his insight from 25+ years of HR-entrepreneurship on the Good Morning, HR podcast, where each week he talks to business leaders about bringing people together to create value for customers, shareholders, and community. Mike has been recognized as an Entrepreneur of Excellence by FW, Inc. and has twice been recognized as the North Texas HR Professional of the Year.  Mike serves as a board member of a number of organizations, including the Texas State Council, where he serves Texas' 31 SHRM chapters as State Director-Elect; Workforce Solutions for Tarrant County; the Texas Association of Business; and the Fort Worth Chamber of Commerce, where he is chair of the Talent Committee. Mike is a certified Senior Professional in Human Resources (SPHR) through the HR Certification Institute and a SHRM Senior Certified Professional (SHRM-SCP). He is also a Yoga Alliance registered yoga teacher (RYT-200) and teaches multiple times each week. Mike and his very patient wife of 28 years are empty nesters in Fort Worth.  Learning Objectives:  Identify why unresolved communication leads to recurring organizational problems. Apply practical leadership behaviors that create alignment, buy-in, and accountability. Use frameworks and assessments to improve problem solving, execution, and team trust. 

~ 30% of your new hires will leave before the 90-day mark.Unless you onboard properly. You've already done a lot: you spent thousands on recruitment, vetting, and interviewing. You will pay for them and their training. But without a solid onboarding process, there is a high chance that your investment will walk out the door.Onboarding is quite possibly the easiest and most cost-effective retention activity you can do, yet so many businesses treat it as an afterthought. Or a tedious activity they avoid. So watch the video and make sure you do it! Onboarding isn't just a "nice-to-have" - it's a key bottom-line retention strategy.I'm an HR Consultant to SMBs. Find me at:https://thehrhub.cahttps://www.linkedin.com/in/andrea-adams1/

In this episode, Stephan Livera interviews Jos Lazet from Blockrise, discussing the recent volatility in Bitcoin prices, the semi-custodial model of Blockrise, and the future of Bitcoin lending. They explore the implications of market movements, the importance of risk management in lending, and the evolving landscape of Bitcoin services. Joss shares insights on Blockrise's offerings, including asset management and lending, and emphasizes the need for user-friendly solutions in the Bitcoin space.Takeaways:

Shaun Belongie is the CEO of New Belgium Brewery. He previously served as VP of Marketing for New Belgium before becoming CMO and then CEO in 2023. Shaun has over 20 years of CPG experience, having managed marketing innovation and brand direction for iconic companies like Nestle Purina and Kraft Foods. He's helped build and maintain New Belgium's human-powered business model as the brand grows and expands, all the while stewarding the brewery's legacy and people-centric culture. Shaun joins Roy to discuss the challenges and opportunities during his journey from CMO to CEO, the differences between working at a large CPG brand versus a smaller, more nimble company, how New Belgium embodies and enacts their foundational values, and much more. Highlights from our conversation include: Shaun's transition from CMO to CEO at New Belgium (3:35)Challenges he's confronted as New Belgium's CEO (6:14)Shaun's experience serving as New Belgium's CMO (9:53)Shaun's perspective on building and shaping culture as CEO (12:09)New Belgium's human-powered business model (14:55)Maintaining authentic values throughout periods of growth (16:16)How his son's health crisis inspired him to think differently about life and leadership (18:35)Leadership lessons that carried over from Shaun's Kraft and Purina days (21:11)How changes in the industry are affecting Shaun's approach to hiring (23:08)Leadership qualities that Shaun seeks in his senior executive team (25:01)How technology fits into his strategic plan (25:48)Guidance he'd offer to somebody early in their career (28:18)What Shaun's most excited about in the future (30:13)Visit HowIHire.com for transcripts and more on this episode.Follow Roy Notowitz and Noto Group Executive Search on LinkedIn for updates and featured career opportunities.Subscribe to How I Hire:AppleSpotifyAmazon

Jason Staats joined me on Ditching Hourly to talk about his progression from being an employee in an accounting firm to running the top accounting community on the planet.LinksJason's websiteJason's YouTubeChapters(00:00) - Introduction and Guest Welcome (00:19) - Jason's Background and Career Journey (01:42) - Transition to Online Content Creation (02:42) - Early Challenges and Successes in Video Content (08:10) - The Importance of Writing and Speaking (10:09) - Building Authority and Professional Visibility (18:50) - Starting and Growing a Community (22:27) - The Attraction Offer Strategy (23:09) - Lessons from the Akimbo Workshop (25:08) - Building Community Retention (27:43) - Managing Community Dynamics (34:08) - Onboarding and Engagement Tactics (35:58) - Revenue Streams and Sponsorships (39:04) - Challenges and Advice for Content Creators (42:58) - Final Thoughts and Contact Information ----Do you have questions about how to improve your business? Things like:Value pricing your work instead of billing for your time?Positioning yourself as the go-to person in your space?Productizing your services so you never have to have another awkward sales call or spend hours writing another custom proposal?Book a one-on-one coaching call with me and get answers to these questions and others in the time it takes to get ready for work in the morning.Best of all, you're covered by my 100% satisfaction guarantee. If at the end of the call, you don't feel like it was worth it, just say the word, and I'll refund your purchase in full.To book your one-on-one coaching call, go to: https://jonathanstark.com/callI hope to see you there!

In this episode, Molly explains why law firm leaders stay stuck in micromanagement and burnout — not because teams don't care, but because unclear communication, missing structure, and lack of training cause breakdowns. She shares a five-reason framework that replaces blame with clarity and shows how systems, deadlines, and accountability turn admin teams into true operational partners. Key Takeaways: Micromanagement fades when leaders replace assumptions with clear, consistent communication and defined processes. Most performance issues trace back to five fixable gaps: unclear expectations, missing skills, absent deadlines, low motivation, or hidden blockers. Structured, face-to-face (or Zoom) meetings create alignment, accountability, and shared ownership of outcomes. CRM and project management tools turn vague conversations into trackable actions with real deadlines. A culture rooted in curiosity—not blame—drives stronger problem-solving, trust, and team cohesion. Quote for the Show: "Telling your employees about this framework turns it into a problem-solving conversation instead of blame, finger-pointing, and drama." - Molly Mcgrath   Links: Join our upcoming masterclass: https://thelawfirmleader.com/ Website: https://hiringandempowering.com/ Facebook: https://www.facebook.com/hiringandempowering Instagram: https://www.instagram.com/hiringandempowering LinkedIn: https://www.linkedin.com/company/hiring&empoweringsolutions/ The Law Firm Admin Bootcamp + Academy™ : https://www.lawfirmadminbootcamp.com/ Get Fix My Boss Book: https://amzn.to/3PCeEhk   Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/WyjEXcqORZE 

In this episode, Dave and Jamison answer these questions: I'm a new listener to the podcast and work as the sole developer for a sports team, which is the only company I've worked for since graduating from university 8 years ago. I listened to episode 493 while clenching my teeth as you told a listener to absolutely not take the job with the European football club as a solo developer. Yikes! While I feel I have continued to grow my skillset in my role, I'm now feeling vulnerable about having no professional experience working alongside other developers or on large-scale applications. I feel very conflicted about leaving my current company. I have a respectable developer salary for the (non-American) low cost of living area I'm in, have a great manager, and have built up a ton of good will and trust within the organization. I get all the freedom I could ask for to make design decisions, implement devops practices, try out new technologies, and make mistakes. I also find the work interesting and there's always something else to do! I'm a little scared of the horror stories that I hear about the real dev world and don't want to take my current situation for granted. I would really appreciate guidance on what you think I should do. I have clear skill deficits in certain areas, but would have to give up a lot of liberties with a role change. Listener Brian asks, My job is mostly okay, but could be better because of the people in it. I joined a greenfield project a few years ago as my first software engineer role after transitioning from other data work. I grew up with the project and improved my engineering skills. A year ago we hired two new people. They had relevant experience and seemed to know what they were talking about in the interview, and had five & ten years of experience (aka, more than me). Onboarding the first few months was whatever, BUT they've never really improved afterwards. They turn in work that has clearly not been tested or does not meet the ticket's requirements, barely review PRs and have never (!) left any comments/feedback, and despite their level (senior+). I don't really trust them to work on anything more than the smallest, simplest stories. I've provided specific feedback in PRs and in performance reviews (sometimes very low-level and specific, and sometimes very high-level about guiding questions or principles), but nothing's changed. I've felt frustrated, drained, and confused - why is it such a struggle to get someone with an entire decade of development experience to turn in a straightforward PR? One other teammate has admitted (privately) that some work was sloppily done, which is consoling but otherwise I'm not sure if it's bothering others as much as it does me. They're offshore so maybe it's just a communication thing? The rest of the team has been on the project since the beginning so maybe we're poorly set up for new devs. I have high standards for myself and others and I've always been the most junior developer on the team and am new to the senior role. Am I just being a perfectionistic jerk? Is that a bad match for (essentially) junior teammates? Should I just reset my expectations and accept that their level and years of experience don't translate into high performance? Thanks for any insights.

Hiring new graduates but finding they lack confidence or struggle with accountability?In this episode of the Grow Your Clinic podcast, we break down how to set clear, elevated expectations for new graduates from day one - without burning them out. We unpack what “success” should look like early in onboarding, how to raise the bar while still providing structured support, and why avoiding hard expectations is costing clinics time, energy, and performance. You'll learn how to use clear benchmarks, open communication, regular feedback, and simple mentoring frameworks to fast-track confidence, clinical competence, and ownership in your early-career team.If you want new grads who step up sooner, think like professionals, and integrate faster into your clinic culture, this episode shows you how to do it properly - from week one.Need to systemise your clinic? Start your free trial of Allie! https://www.allieclinics.com/ In This Episode You'll Learn: 

AI Agents promise to revolutionize how we operate our companies, but this is much more than just recording meetings and summarizing emails. How do you build an Agent (and Superagent) architecture to re-engineer HR and what is the role of your core HCM platforms? Well this is the trillion dollar question challenging every business software provider, and it has a huge impact on your HR and overall AI strategy. In this podcast I explain this topic and describe how employee onboarding, as an example, could be entirely redesigned for speed, scale, and agility. This is a new world and for the first time in my career each of us, regardless of tech experience, will be able to redesign how our HR function works to move from “work productivity” to automation and tremendous new value creation strategies in HR. Note that this week OpenAI announced its Frontier platform to help build enterprise agents. Microsoft recently introduced Agent 365 to help build enterprise Superagents. ServiceNow offers its Enterprise AI Control Tower, and Workday has introduced the Workday Agent System of Record. The space of agent management platforms is just beginning. As you listen to this and ponder your situation I hope you consult Galileo for advice or call us. Our Systemic HR AI Blueprint is here to help you design and implement AI apps that will revolutionize HR and your business. Enterprise AI is an exciting new domain and we are here to help. Like this podcast? Rate us on Spotify or Apple or YouTube. Additional Information 2026 Imperatives for Enterprise AI: The Road Ahead The Great Reinvention of Human Resources Has Begun Get Galileo, The AI Agent for Everything HR     Chapters (00:00:00) - Onboarding and AI: The Confusion in Corporate IT(00:06:42) - Agents and the role of the ERP(00:11:01) - The AI Agents: Will You Build Them?

A strong first day does not happen by accident. In this episode, we explore why structured onboarding packets are one of the most overlooked drivers of employee confidence, engagement, and long-term retention. We unpack how relying on informal “tribal knowledge” creates confusion, increases burnout risk, and leaves new hires guessing about expectations. In contrast, a single, centralized onboarding resource sets clarity from day one by showing people how work actually happens, not just what the policies say. You will hear why effective onboarding packets go beyond paperwork. We discuss the value of clear navigation guides, explicit cultural norms, and role-specific milestones that help both remote and in-office employees integrate faster and with less friction. We also examine a phased delivery approach, where information is shared in intentional stages instead of overwhelming new hires with everything at once. The episode closes with a clear takeaway: onboarding is not an administrative task. When designed well and kept current, it becomes a strategic advantage that turns early uncertainty into confidence, focus, and forward momentum. Source:  https://www.breakfastleadership.com/blog/create-onboarding-packets-that-boost-confidence-clarity-and-retention  

In episode 238, Coffey talks with Joseph Fuller about how skills-based hiring is reshaping recruiting, workforce development, and talent strategy in the age of AI.  They discuss defining skills-based hiring beyond degree proxies; redesigning recruiting and applicant tracking systems; training hiring managers to reduce bias and risk aversion; using AI, simulations, and assessments to evaluate real skills; improving onboarding for nontraditional hires; addressing automation's impact on entry-level roles; balancing degrees, credentials, and experiential learning; and elevating social and learning skills as core capabilities in the future workforce.  For HR teams who discuss this podcast in their team meetings, we've created a discussion starter PDF to help guide your conversation. Download it here https://goodmorninghr.com/EP238  Good Morning, HR is brought to you by Imperative—Bulletproof Background Checks. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com.   If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.   About our Guest:  Joseph Fuller is Professor of Management Practice at the Harvard Business School and one of the nation's leading authorities on the future of work. He co-leads the Managing the Future of Work Project at Harvard Business School. He creates research of direct relevance to decision makers in business and government, including the impact of technology and demographic changes on the workforce, the rise of the gig economy, global talent flows, and the emergence of the care economy. The Managing the Future of Work podcast that he co-hosts has been downloaded over 2 million times. He also co-leads the Harvard Project on the Workforce, a collaboration between the Harvard schools of business, government and education. It focuses on issues related to lower skilled workers, including career pathways and the causes of income polarization and occupational segregation.   Prior to joining the faculty, he was a founder, first employee and long-time CEO of the global strategy consulting firm Monitor Group, now Monitor-Deloitte.   Joe is a widely published author. His work has appeared in the Harvard Business Review, the Sloan Management Review, the Wall Street Journal, the Financial Times, the Washington Post and the New York Times.   Joe is a magna cum laude graduate of Harvard College and of Harvard Business School. He is a director of Aera Technology, Hakluyt and Company and Helios Consulting, Chairman of the Board of Trustees of Western Governors University and a Senior Visiting Fellow at the American Enterprise Institute.  Joseph Fuller can be reached at  https://www.hbs.edu/faculty/Pages/profile.aspx?facId=123284  Additional Resources: Charter Workplace Summit 2025: AI and entry-level workers The Future of Work Series: The Effects of AI on Talent Management and Workforce Development - Video | OpenAI Forum MINDWORKS Season 4 Transcripts – Aptima Season 4 transcript under the title “AI and the Future of Work”  About Mike Coffey:  Mike Coffey is an entrepreneur, licensed private investigator, business strategist, HR consultant, and registered yoga teacher. In 1999, he founded Imperative, a background investigations and due diligence firm helping risk-averse clients make well-informed decisions about the people they involve in their business. Imperative delivers in-depth employment background investigations, know-your-customer and anti-money laundering compliance, and due diligence investigations to more than 300 risk-averse corporate clients across the US, and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies. Imperative has been named a Best Places to Work, the Texas Association of Business' small business of the year, and is accredited by the Professional Background Screening Association.  Mike shares his insight from 25+ years of HR-entrepreneurship on the Good Morning, HR podcast, where each week he talks to business leaders about bringing people together to create value for customers, shareholders, and community. Mike has been recognized as an Entrepreneur of Excellence by FW, Inc. and has twice been recognized as the North Texas HR Professional of the Year.  Mike serves as a board member of a number of organizations, including the Texas State Council, where he serves Texas' 31 SHRM chapters as State Director-Elect; Workforce Solutions for Tarrant County; the Texas Association of Business; and the Fort Worth Chamber of Commerce, where he is chair of the Talent Committee. Mike is a certified Senior Professional in Human Resources (SPHR) through the HR Certification Institute and a SHRM Senior Certified Professional (SHRM-SCP). He is also a Yoga Alliance registered yoga teacher (RYT-200) and teaches multiple times each week. Mike and his very patient wife of 28 years are empty nesters in Fort Worth.   Learning Objectives:   Understand what differentiates skills-based hiring from traditional credential-based recruiting Identify practical changes employers must make to hiring processes, interviews, and ATS systems Evaluate when college degrees add value and when alternative signals of capability are more effective 

In this episode of The Managing Partners Podcast, Kevin Daisey sits down with Michael Cowen, founder of Cowen Rodriguez Peacock, to break down how law firm owners can scale without burning out. Michael shares his journey from being unexpectedly thrust into firm ownership to building a multi-state practice focused on high-stakes trucking and personal injury litigation. They discuss why delegation is critical, how to hire the right people instead of doing everything yourself, and why law firm culture directly impacts marketing, intake, and long-term profitability. Michael also explains how referral-based firms must adapt to a changing digital landscape, the dangers of relying on a single marketing channel, and how law firm owners can reclaim their time while increasing firm value. If you're a law firm owner trying to balance trial work, leadership, marketing, and quality of life, this episode delivers real-world insight you can apply immediately. Today's episode is sponsored by Answering Legal. Click here to get started with your 400 minute free trial! https://thisisarray.com/answeringlegal/ Chapters (00:00:00) - Michael Cohen on the Managing Partners Podcast(00:01:12) - Starting Your Own Law Firm(00:02:52) - Owning Your Own Law Firm(00:06:38) - 4 Rules for More Money in the Office(00:12:09) - Letting Others Do It Their Way(00:14:00) - Law Firm Executives on Referral Marketing(00:20:04) - How to Build a Referral Based Marketing Practice(00:21:07) - Is intake important for marketing, advertising?(00:22:58) - What Can You Do to Make a Job Offer More Personal?(00:23:52) - Onboarding the Firm's Talent(00:30:03) - How to Make a Living as a Trial Lawyer(00:31:07) - Reach Out, Connect: Michael Owen(00:31:40) - Reach Out Trial Lawyer Nation Podcast

AI isn't replacing contractors. It's replacing wasted time. In this episode, Dominic Rubino sits down with Justin Dews to talk about how contractors are using AI for: ✅ Faster onboarding ✅ Cleaner estimating ✅ Fewer repeat questions ✅ Better use of company knowledge This isn't hype. It's practical tools that save hours every week. If you run a contracting or remodeling business, this episode will change how you think about AI. More about Justin Dews: LinkedIn: https://www.linkedin.com/in/justindews/ Company LinkedIn: https://www.linkedin.com/company/pathopt/ Site: https://www.pathopt.com/ Facebook: https://www.facebook.com/pathopt Instagram: https://www.instagram.com/pathopt1/ YouTube: @Pathopt SUBSCRIBE NOW: @Cabinetmakerprofitsystemcom @profittoolbelt4527 Also check out: Cabinet Maker Profit System: https://www.cabinetmakerprofitsystem.com Profit Toolbelt: https://www.profittoolbelt.com/ Contractor Wealth System: https://www.contractorwealthsystem.com #estimating #automationforbusiness #timeefficiency #contractor #constructiontips #businessstrategy #constructionlife #contracting #scalingstrategies #ai

Send us a textSummaryIn this episode of The Wireless Sway, host Chris Whitaker engages with Bryce Hayes, a seasoned global operations executive, to discuss the evolving landscape of telecom operations, the challenges faced by TSDs, and the importance of transparency and communication in the industry. Bryce shares insights from his extensive career, highlighting the complexities of onboarding suppliers, managing commission disputes, and the impact of AI on operational efficiency. The conversation emphasizes the need for collaboration between sales, operations, and suppliers to create a seamless experience for advisors and customers alike.TakeawaysBryce Hayes has over 30 years of experience in telecom operations.The trusted advisor model is becoming increasingly important in the industry.TSDs face challenges with the growing number of suppliers and complexity of services.Transparency is crucial in resolving commission disputes and operational issues.Onboarding suppliers requires alignment between sales, operations, and marketing teams.AI can enhance operational efficiency but should be used to supplement human decision-making.Effective communication is key to successful relationships between TSDs, suppliers, and advisors.The best operational practices involve removing friction in processes.Supplier profiles must align with the needs of the advisor community for success.Building strong relationships between sales and ops leads to better outcomes.Sound bites"It's always evolving to solve the same problems.""The trusted advisor model just continues to explode.""Most people are open to it."Chapters00:00 Introduction to Bryce Hayes02:47 Bryce's Journey in Telecom04:42 The Evolution of Operations05:39 Challenges in the TSD Ecosystem09:10 Commission Disputes and Their Impact13:18 Onboarding Suppliers Effectively19:14 Value of TSDs to Suppliers23:21 Improving Processes and Relationships26:29 Identifying Ideal Supplier Profiles26:36 Brokered Relationships in the Channel28:58 The Importance of Transparency and Communication32:06 Top Challenges for Operations Leaders40:16 The Role of AI in Operations46:31 Building Strong Relationships in the ChannelKeywordsTSD, operations, telecom, AI, supplier onboarding, transparency, communication, challenges, commission disputes, advisor communityMore on Bryce Support the showCheck out my website https://thewirelessway.net/ use the contact button to send request and feedback.

In dieser Folge tauchen Daniel Dippold, EWOR, und Mike Mahlkow tief in ihre persönlichen Produktivitäts-Setups ein. Sie sprechen offen und konkret über die Tools, die ihnen wirklich Zeit sparen und ihren Arbeitsalltag effizienter machen – von E-Mail und Kalender über File Management und Meeting-Transkription bis hin zu Hardware-Tipps. Dabei geht es nicht um Tool-Overload, sondern um die Frage: Wie findet man die richtige Balance und was bringt wirklich Return on Time? Was du aus der Folge mitnimmst: Konkret & ehrlich: Welche Tools Daniel und Mike täglich wirklich nutzen und warum – von Superhuman für E-Mail, Raycast für Mac, cal.com/WimCall für Scheduling, Optiverse für Meeting-Transkription bis zu ClickUp und Google für Projekt- und Wissensmanagement. Prozess statt Hype: Wie man Tools auswählt und woran man erkennt, ob sich das Onboarding und der Wechsel wirklich lohnt. Hardware matters: Warum ein guter Laptop, stabile Kopfhörer, Mikro & Internet genauso produktiv machen wie die beste Software. Ergonomie & Gesundheit: Wie ein Laptopständer und externe Tastatur Nackenproblemen vorbeugen. Tool-Philosophie: Produktivität ist kein Tool-Overload! Es geht um wenige, aber wirkungsvolle Tools – und darum, regelmäßig zu prüfen, was wirklich Zeit spart. Bonus: Ausblick auf AI-Workflows und warum ein bewusster Umgang mit neuen Tools und Automatisierungen immer wichtiger wird. ALLES ZU UNICORN BAKERY: https://stan.store/fabiantausch   Daniel Dippold  LinkedIn: https://www.linkedin.com/in/danieldippold  Website: https://www.ewor.com/  Mike Mahlkow LinkedIn: https://www.linkedin.com/in/mikemahlkow/  Website: https://fastgen.com/  Join our Founder Tactics Newsletter: 2x die Woche bekommst du die Taktiken der besten Gründer der Welt direkt ins Postfach: https://www.tactics.unicornbakery.de/  Kapitel: (00:00:00) Produktivität: Tools und Prinzipien (00:01:30) Superhuman & E-Mail-Produktivität (00:04:42) Snippets, Scheduling und Follow-ups in Superhuman (00:07:15) Inbox Zero & Unified Inbox (00:09:09) Raycast & File-Management auf dem Desktop (00:12:15) Naming, AI-Features und Quick Links in Raycast (00:16:42) Kalender-Tools: cal.com, WimCall & Scheduling-Infrastruktur (00:22:48) Meeting-Transkriptionstools & Automatisierungen (00:26:21) Hardware: Kopfhörer, Mikrofone, Laptops & Setup (00:37:16) Die drei wichtigsten Tools für junge Companies (00:38:27) Project Management: ClickUp, Google Docs & Knowledge Management (00:42:47) Internet & Tastatur als unterschätzte Produktivitätsfaktoren (00:46:07) Ergonomie: Laptopständer & Nackenprobleme (00:47:46) Zeittracking & ROI von Tools (00:49:05) Fazit: Weniger ist mehr & Ausblick auf AI-Tools

I've been a part of over 5,000 transactions since we built this team.And none of that happened because of systems alone.It happened because of people.Great people.Aligned people.People willing to grow.In this episode of All or Nothing in Real Estate, I'm joined by Janelle Quick, and together we dive into how great teams are actually built — not on hype, but on leadership, standards, and alignment.I live in two worlds.I'm in the trenches every day running a real estate team.And I coach inside John Cheplak's organization with top leaders across the country.That perspective has taught me one thing:Skills are overrated.Culture is not.Most leaders hire resumes.I hire humans.In this episode, I break down exactly what I look for when hiring agents — and it has nothing to do with experience or polished interviews.We talk about:✅Why culture always comes before skill✅How to identify hunger, coachability, and personal responsibility✅Why past success doesn't guarantee future results✅How accountability creates freedom, not pressureI also walk through how we onboard agents, set expectations, and hold standards without creating chaos.If you want to build a team that's scalable, aligned, and built to win in any market — this one's for you.

Theresa Duringer is the owner and CEO of Temple Gates Games, a San Francisco–based digital board game studio known for best-in-class adaptations of modern tabletop games. Her team has brought Ascension to VR and developed acclaimed digital versions of Dominion, Race for the Galaxy, Shards of Infinity, and more, with a relentless focus on speed, clarity, and intuitive UI. Theresa works closely with designers and publishers to translate complex tabletop systems into digital experiences that feel natural, responsive, and faithful to the original games, helping players around the world connect and play together online. In this episode, she shares insights on what makes a great digital adaptation, why performance and UX are inseparable from game design, and how to bridge the gap between physical and digital play without losing what makes tabletop special. This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit justingarydesign.substack.com/subscribe

Something New!  For HR teams who discuss this podcast in their team meetings, we've created a discussion starter PDF to help guide your conversation. Download it here https://goodmorninghr.com/EP237  In episode 237, Coffey and DeDe Church discuss recent news items about how shifting economic conditions, technology, and leadership gaps are reshaping the employment landscape.  They discuss the realities of a “low-hire, low-fire” labor market; dehumanizing hiring processes and AI-driven recruiting tools; challenges facing early-career workers and liberal arts graduates; emerging roles created by artificial intelligence; the growing importance of soft skills like problem solving and communication; workforce restructuring, layoffs, and job hugging; employee disengagement and the great detachment; why strong frontline workers often struggle as supervisors; the risks of promoting without leadership training; transparency, feedback, and promotion decisions; and how kindness, accountability, and continuous feedback drive engagement.  Good Morning, HR is brought to you by Imperative—Bulletproof Background Checks. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com.   If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for three quarters of a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.   Media mentioned in this podcast:  From AI bubble fears to the job market's ‘Great Freeze': Economists answer your biggest questions about 2026  Private-Sector Hiring Turned Positive in December After November Losses   Private Hiring Sank in November, ADP Says  US Bureau of Labor Statistics Occupational Outlook Handbook: Fastest Growing Occupations  The 2026 Job Market Outlook: Where the Jobs Are  Economists Are Studying the Slowing Job Market—and Feeling It Themselves  When Good Frontline Workers Make Bad Supervisors  Is Your Leadership Style Too Nice? The Friendship Recession: The Lost Art of Connecting Use Situation-Behavior-Impact (SBI)™ to Understand Intent  About our Guest:  DeDe Church is an attorney, employee relations counselor, workplace and University investigator, and nationally recognized trainer with more than 30 years of experience. She has trained thousands of employees and managers on how to create a productive, respectful culture for clients ranging from Fortune 50 companies to her favorite local pizza shop. Known for her humor and practicality, DeDe is often invited and then re-invited to deliver her high-energy workshops at distinguished conferences and to create videos for employee onboarding and annual training.  As an expert investigator, DeDe relies upon a depth of knowledge to find the facts without causing unnecessary disturbances. Witnesses often say they feel at ease when talking with her because of her approachable nature. In addition, DeDe is often retained to review investigation procedures and to train in-house HR and University professionals on investigation best practices. In recognition of her skills, DeDe has been retained to testify as an expert witness in employment cases more than 20 times by organizations including Uber, BP, and MD Anderson Cancer Center.  DeDe is a former Senior Assistant Attorney General for the State of Texas in the Civil Rights/General Litigation Division. During almost seven years there, she advised dozens of state agencies on the proper response to employee complaints, represented the State in over 30 trials involving discrimination in the workplace, and successfully argued before the Fifth Circuit Court of Appeals and the Texas Supreme Court. DeDe received the prestigious Presidential Citation from the President of the Texas State Bar in recognition of outstanding service to the citizens of Texas. Her Bachelor of Arts degree is from Louisiana State University, magna cum laude, and she received a Doctorate of Jurisprudence with Honors from the University of North Carolina School of Law in Chapel Hill, North Carolina.  DeDe Church can be reached at www.dedechurch.com https://www.linkedin.com/in/dede-wilburn-church-a71b748/  About Mike Coffey:  Mike Coffey is an entrepreneur, licensed private investigator, business strategist, HR consultant, and registered yoga teacher. In 1999, he founded Imperative, a background investigations and due diligence firm helping risk-averse clients make well-informed decisions about the people they involve in their business. Imperative delivers in-depth employment background investigations, know-your-customer and anti-money laundering compliance, and due diligence investigations to more than 300 risk-averse corporate clients across the US, and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies. Imperative has been named a Best Places to Work, the Texas Association of Business' small business of the year, and is accredited by the Professional Background Screening Association.  Mike shares his insight from 25+ years of HR-entrepreneurship on the Good Morning, HR podcast, where each week he talks to business leaders about bringing people together to create value for customers, shareholders, and community. Mike has been rec...

Starting a new supply chain role?What you do after accepting the offer may matter more than the offer itself.In our latest Supply Chain Career Catalyst episode, we break down why onboarding is one of the most underestimated inflection points in a career — and how to turn your first 90 days into real momentum.This conversation covers: • What to do before day one • How to approach your first week • How to build credibility in your first 30, 60, and 90 days • Why relationships matter more than process early onIf you're starting a new role in 2026, this one is worth your time.Need help hiring top talent? Engage SCM Talent Group, a supply chain recruiting & executive search firm that specializes in your hiring needs: Continuous Improvement Engineering Inventory Planning Logistics & Transportation Manufacturing Operations Robotics Sales & Business Development S&OP Strategic Sourcing & Procurement Supply Chain Management Technology & Automation Warehousing

Jacqueline Cheong is the Co-founder and CEO of Artie.Artie moves data across your systems in real-time, and we talk about why that's so important in the age of AI.It's a lot harder than you'd think, as less than 5% of real-time data streaming projects are successful.I talked to a dozen people to prepare for this conversation, including Jared Friedman who worked with Jacqueline during YC, her sales coach Ras, and numerous Artie employees like A-nee-rud, Ryan, Sarah, Shangbing and Jacqueline's co-founder Robin.We talk through how Robin built real-time data streaming at OpenDoor and Zendesk before they started Artie, and Jacqueline shares the sales playbook she learned going from hedge fund analyst to software CEO, including asking customers for their hardest problem and then solving it with the product.Artie just announced a $12 million Series A a few weeks before we published this episode. We talk about how they landed all of their early enterprise customers through cold outbound, how they structure and automate their prospecting with AI so they have no BDRs, and why they're seeing customers switch to Artie even after building their own multi-million dollar real-time streaming projects in-house.I also asked Jacqueline what it's like working with Standard Capital. They're a new fund started by a group of YC partners, and it was fascinating to hear about the things they've borrowed from YC when investing at the Series A stage.Try Numeral, the end-to-end platform for sales tax and compliance: ⁠https://www.numeral.com⁠Sign-up for Flex Elite with code TURNER, get $1,000: https://form.typeform.com/to/Rx9rTjFzTimestamps:(4:08) Artie: Real-time data streaming(5:13) Why moving data is so hard(9:14) Evolution of data warehouses(12:47) AI needs real-time data(18:44) Build vs buy in data streaming(22:51) How to build in a crowded market(26:26) Early focus on a specific hard problem(30:33) Acquiring enterprise customers from cold emails(32:51) Onboarding their first customer with no UI(35:46) Solving compliance and implementation(38:50) How to automate internal engineering, marketing, and ops(44:01) Building an AI-powered GTM pipeline and motion(53:00) Starting Artie to solve their own problem(59:25) Discovering YC through a friend(1:02:20) Everything Jacqueline learned about sales(1:06:29) How to improve your sales discovery calls(1:10:08) Inside Artie's $12m Series A(1:16:44) What its like working with Standard Capital(1:22:59) Jacqueline's favorite bookReferencedTry Artie: https://artie.comCareers at Artie: https://www.artie.com/careersClay: https://www.clay.comPodcast with Tommy @ Alloy: https://www.youtube.com/watch?v=e7i8Wxklu-YYCombinator: https://www.ycombinator.comStandard Capital: https://www.standardcap.comFounding Sales: https://www.foundingsales.comThe Score Takes Care of Itself: https://www.amazon.com/Score-Takes-Care-Itself-Philosophy/dp/1591843472Follow JacquelineTwitter: https://x.com/JacquelineSYC19LinkedIn: https://www.linkedin.com/in/jacqueline-cheongFollow TurnerTwitter: https://twitter.com/TurnerNovakLinkedIn: https://www.linkedin.com/in/turnernovakSubscribe to my newsletter to get every episode + the transcript in your inbox every week: https://www.thespl.it/

In a rapidly changing craft beer landscape, many breweries are rediscovering what made this industry thrive in the first place: connection, creativity, and community. This session explores how breweries are adapting to tighter margins, shifting consumer habits, and increased competition by leaning into collaboration rather than competition.Drawing from Brew Ninja's behind-the-scenes perspective working with breweries across North America, we'll look at real examples of how teams are partnering with other producers, diversifying their offerings, and re-imagining their taprooms.Brew Ninja is the complete, affordable and easy to use brewery management software. With Brew Ninja your team gets time back to focus on what they do best.Brewers are on top of production schedules and inventory, ensuring you never run dry or overproduce. Sales teams have real time access to accurate inventory, meaning they can close deals faster without endless back and forth. Owners see margins and profitability with just a few clicks, and your whole team communicates seamlessly.Bronwyn Lloyd, Brew Ninja's Onboarding & Marketing Specialist, has worked with breweries across North America for the past three years — helping teams improve operational efficiency through better access to information and simpler workflows, while learning firsthand from the brewers shaping the future of the craft beer industry.Stay up to date with CBP: http://update.craftbeerprofessionals.orgRegister for The Brewery Profit Workshop by Small Batch Standard: https://luma.com/SBSprofitworkshop

Send us a textAsset onboarding often feels like it should get easier with experience. But for many growing biopharma and manufacturing organizations, it does the opposite.In this episode of Lean by Design, Oscar Gonzalez and Lawrence Wong explore why asset onboarding becomes more chaotic as organizations get bigger. Despite having SOPs, templates, and experienced teams, new equipment still arrives late or incomplete, ownership feels unclear, and validation, IT, EHS, and operations are forced to negotiate readiness in real time.Rather than framing this as an execution or communication problem, the conversation reframes onboarding as a risk transition that is rarely designed explicitly. As organizations scale, experience masks risk, accountability becomes assumed, and operational teams quietly inherit fragility they never agreed to own.This episode isn't about best practices or speeding things up. It's about understanding why onboarding chaos is predictable at scale—and why fixing it starts with seeing the risk clearly. Order Predictably Broken Now! https://books2read.com/predictablybroken Learn more about us by visiting: https://sigmalabconsulting.com/ Check out video episodes: https://www.youtube.com/@LeanByDesignPodcastWant our thoughts on a specific topic? Looking to sponsor this podcast to continue to generate content? Or maybe you have an idea and want to be on our show. Fill out our Interest Form and share your thoughts.

Jason Cohen is a four-time founder (including two unicorns, one being WP Engine) and an investor in over 60 startups, and has been sharing his lessons on company building at A Smart Bear for nearly 20 years. In this episode, Jason shares his methodical five-step framework for diagnosing stalled growth—a problem that faces almost every team.We discuss:1. Jason's five-step framework: logo retention, pricing, NRR, marketing channels, target market2. A small tweak that'll double response rates on your cancellation surveys3. Why “it's too expensive” is almost never the real reason customers cancel4. The “elephant curve” of growth5. How repositioning the same product can increase revenue 8x6. When to reconsider if growth is even the right goal for your business—Brought to you by:10Web—Vibe coding platform as an APIStrella—The AI-powered customer research platformBrex—The banking solution for startups—Episode transcript: https://www.lennysnewsletter.com/p/why-your-product-stopped-growing—Archive of all Lenny's Podcast transcripts: https://www.dropbox.com/scl/fo/yxi4s2w998p1gvtpu4193/AMdNPR8AOw0lMklwtnC0TrQ?rlkey=j06x0nipoti519e0xgm23zsn9&st=ahz0fj11&dl=0—Where to find Jason Cohen:• Preorder Jason's book: https://preorder.hiddenmultipliers.com/• X: https://x.com/asmartbear• LinkedIn: https://www.linkedin.com/in/jasoncohen• Blog: https://longform.asmartbear.com• Website: https://wpengine.com—Where to find Lenny:• Newsletter: https://www.lennysnewsletter.com• X: https://twitter.com/lennysan• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/—In this episode, we cover:(00:00) Introduction to Jason Cohen(05:19) Jason's writing journey(08:25) Questions to ask when your product stops growing(18:17) Getting real customer feedback(20:27) Analyzing cancellation reasons(26:54) Onboarding and activation(29:35) Quick summary(35:46) Revisiting pricing strategies(41:46) Positioning strategies(47:52) Why pricing is inseparable from your strategy(52:06) The importance of net revenue retention (NRR)(01:00:25) Asking whether or not this is good for the customer(01:04:34) Leveraging existing customers(01:06:42) Are your acquisition channels saturated? The “elephant curve”(1:09:41) Why all marketing channels eventually decline(01:12:04) Direct vs. indirect marketing channels(1:13:36) Getting creative with new channels(01:19:04) Do you actually need to grow?(01:25:57) Deciding when to quit(01:29:27) Book announcement(01:33:21) AI corner(01:34:35) Contrarian corner(01:37:43) Lightning round and final thoughts—Referenced:• Tyler Cowen's website: https://tylercowen.com• How to Perform a Customer Churn Analysis (and Why You Should): https://www.groovehq.com/blog/learn-from-customer-churn• Linear: https://linear.app• Jira: https://www.atlassian.com/software/jira• Patrick Campbell's post on X about pricing: https://x.com/Patticus/status/1702313260547006942• The art and science of pricing | Madhavan Ramanujam (Monetizing Innovation, Simon-Kucher): https://www.lennysnewsletter.com/p/the-art-and-science-of-pricing-madhavan• Pricing your AI product: Lessons from 400+ companies and 50 unicorns | Madhavan Ramanujam: https://www.lennysnewsletter.com/p/pricing-and-scaling-your-ai-product-madhavan-ramanujam• Pricing your SaaS product: https://www.lennysnewsletter.com/p/saas-pricing-strategy• M&A, competition, pricing, and investing | Julia Schottenstein (dbt Labs): https://www.lennysnewsletter.com/p/m-and-a-competition-pricing-and-investing• “Sell the alpha, not the feature”: The enterprise sales playbook for $1M to $10M ARR | Jen Abel: https://www.lennysnewsletter.com/p/the-enterprise-sales-playbook-1m-to-10m-arr• Buffer: https://buffer.com• AG1: https://drinkag1.com• How to find hidden growth opportunities in your product | Albert Cheng (Duolingo, Grammarly, Chess.com): https://www.lennysnewsletter.com/p/how-to-find-hidden-growth-opportunities-albert-cheng• How Duolingo reignited user growth: https://www.lennysnewsletter.com/p/how-duolingo-reignited-user-growth• The Elephant in the room: The myth of exponential hypergrowth: https://longform.asmartbear.com/exponential-growth• HubSpot: https://www.hubspot.com• Zigging vs. zagging: How HubSpot built a $30B company | Dharmesh Shah (co-founder/CTO): https://www.lennysnewsletter.com/p/lessons-from-30-years-of-building• Adjacency Matrix: How to expand after PMF: https://longform.asmartbear.com/adjacency/• Ecosystem is the next big growth channel: https://www.lennysnewsletter.com/p/ecosystem-is-the-next-big-growth• ChatGPT apps are about to be the next big distribution channel: Here's how to build one: https://www.lennysnewsletter.com/p/chatgpt-apps-are-about-to-be-the• 10 contrarian leadership truths every leader needs to hear | Matt MacInnis (Rippling): https://www.lennysnewsletter.com/p/10-contrarian-leadership-truths• Breaking the rules of growth: Why Shopify bans KPIs, optimizes for churn, prioritizes intuition, and builds toward a 100-year vision | Archie Abrams (VP Product, Head of Growth at Shopify): https://www.lennysnewsletter.com/p/shopifys-growth-archie-abrams• Geoffrey Moore on finding your beachhead, crossing the chasm, and dominating a market: https://www.lennysnewsletter.com/p/geoffrey-moore-on-finding-your-beachhead• ER on Prime Video: https://www.amazon.com/ER-Season-1/dp/B0FWK5WJQ4• The Pitt on Prime Video: https://www.amazon.com/The-Pitt-Season-1/dp/B0DNRR8QWD• Wispr Flow: https://wisprflow.ai• Anker: https://www.anker.com—Recommended books:• Will: https://www.amazon.com/Will-Smith/dp/1984877925• Monetizing Innovation: How Smart Companies Design the Product Around the Price: https://www.amazon.com/Monetizing-Innovation-Companies-Design-Product/dp/1119240867• Hidden Multipliers: Small Things That Accelerate Growth: https://preorder.hiddenmultipliers.com• On Writing Well: The Essential Guide to Mastering Nonfiction Writing and Effective Communication: https://www.amazon.com/Writing-Well-Classic-Guide-Nonfiction/dp/0060891548• Crossing the Chasm, 3rd Edition: The Updated Version of the Insightful Guide on Bringing Cutting-Edge Products to the Mainstream: https://www.amazon.com/Crossing-Chasm-3rd-Disruptive-Mainstream/dp/0062292986—Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.—Lenny may be an investor in the companies discussed. To hear more, visit www.lennysnewsletter.com