Podcasts about Onboarding

Bulletproof Hygiene Podcast Episode 45 Hosts: Charissa Wood, RDH  & Brittany Simon, CRDH, BASD Guests: Dr. Mike Paisner Key Takeaways: Introduction Doctor-Hygienist Collaboration Onboarding Patients Ego In Your Work Not In Your Title References: Summit Mighty Networks: Bulletproof Hygiene  Bulletproof Hygiene: The Guide For Finding Fulfillment Through Purposeful, Profitable HygieneTweetables: The biggest mistake you can make in your life is disregarding other human beings. Dr. Mike Paisner It's not how much something costs you, it's how much it makes you. Brittany Simon In dentistry, if you want to be the best - you need to bring your team with you. Dr. Mike Paisner Communication is never-ending. - Brittany SimonThe thing that makes a person successful is building relationships. -Dr. Mike Paisner Some people won't change unless you spark the change. -Dr. Mike Paisner

LEADERS ARE READERS!!! As a great leader, you know you don't know everything. More importantly, you're totally okay with that, and you're actively working to shrink those knowledge gaps and timeframes by tapping into the wisdom and experience of people smarter than you. Whatever challenge you're facing right now, someone's already solved it and captured their learnings for you in a book you can read or listen to. Thinking that you should have all the answers already is insane. So today's episode is Contractor Evolution's “Must Read” List I know you don't have an abundance of time to sit in a lounge chair, sip camomile tea, and leisurely work through a list of books. But the fact that you listening to this podcast means you don't use your busy life as an excuse to not be constantly improving. So if you can find a spare minute or two, here is what we recommend you dive into. Now to keep things organized, we've structured this list in a particular way After working with thousands of Contractors, we've observed a pretty clear pattern… There are 6 key areas in a contracting business that are often under-systemized. Think of these as 6 areas that are super important but very difficult to master. - Budgeting & Financial Tracking - Organizational Structure - Recruiting and Hiring - Training & Onboarding - Sales & Marketing - Goal Setting & Execution To help you along with your own pursuit of excellence we've collected our favorite books in these areas. Some key highlights from this short episode are: - 1 (not boring) book on budgeting that has you taking out profit before expenses - A book that shows you how to structure your team when everything seems chaotic - Which book to pick up when you want to hire the right people to replace you - Where you can find information about a top tier interviewing system - 2 Marketing and sales books that give you game-changers to implement into your customer journey - The undisputed most effective book on leadership as voted by Breakthrough Academy members Watch the episode on PCA Overdrive PCA Overdrive is free for members. Not a member? Try our 30-day, free trial; $5.99/mo after. Download the app on the Apple Store or Google Play. Become a PCA member

This week on the podcast I have Sergio Avedian. Sergio is a 6+ year veteran Rideshare Driver in Los Angeles. Sergio is also the lead Rideshare contributor at The Rideshare Guy. In this interview we dive into many aspects of Rideshare, as you would expect from two veteran Rideshare Drivers. Including, why now is a great time for Rideshare in many markets and set your earnings goals high when it comes to valuing your time properly. Join us for an interesting look into two Rideshare Drivers minds... and how we view the 'Rideshare Space' at this time. Some topics we covered: Sergio met Harry (The Rideshare Guy). How gig companies play the media. Like myself, Sergio is a driver advocate. Onboarding to Uber 6 years ago. Current rideshare driver rate cards. Driving SMART!! Current STATE of California Prop22 benefits(?). Driver Strategies. Uber does 15 million rides a day globally. My Lyft “driver coach”, Ha! Setting earnings goals. 1.35 million DoorDashers in this country. Crazy Rideshare Algorithmic Dispatch System. $50+/hour on average hustling in L.A. NOW is the time to make money in rideshare. Did the pandemic save Uber? Flex time is a must to make money. PUA ending did NOT bring back drivers. Rideshare giants playing a dangerous game in unknown territory. A window of ‘Potential Profitability'. Airport staging lot scandals. Don't ever expect the rideshare companies to help you, only YOU help YOU!   READY... SET.... RODEO!!!   Check out Sergio's articles: https://therideshareguy.com/author/savedian/ https://muckrack.com/sergio-avedian Rideshare Rodeo is sponsored by Curri.com & WithPara.com: Drive for Curri: https://drivecurri.app.link/fom2uFMcCib Sign up for PARA: https://withpara.com/  

La forma en que das la bienvenida a tus colaboradores marca el resto de la relación laboral. ¿Te gustaría hacer bien esto una sola vez y después confiar en que el talento que contrataste sabrá qué hacer ante los inevitables problemas y crisis que enfrente en la organización? Para eso es este episodio. Déjanos tus dudas y comentarios en nuestras redes sociales: FB, IG, TW y LI. También tenemos un buzón de contacto en nuestro sitio web: www.talento4d.com No olvides pasar a leer el contenido de su creador y anfitrión Osvaldo Hernández en su blog personal: www.MrTalento.com ¡Hasta la próxima!

Many managers often have WTF moments. We give someone instructions as to what we want them to do and then, though some sort of ninja-esque mental gymnastics, they manage to do something completely different than what we expected.What are they thinking?!  Are they really that stupid?My guest today says this behavior—on both the part of the manager and the employee—is a common part of our wiring as humans. But, he says, there is a cure for what we might call stupidity.About our Guest:Eric M. Bailey is the bestselling author of The Cure for Stupidity: Using Brain Science to Explain Irrational Behavior and President of Bailey Strategic Innovation Group, one of the fastest-growing human communication consulting firms in the United States. Eric has a diverse set of experiences that includes helping NFL All-Pro Larry Fitzgerald pet a rhinoceros, doing barrel rolls in an F-16, and chatting with LL Cool J on the campus of Harvard University.Honored as Diversity Leader of the Year, Eric is the creator of the Principles of Human Understanding™, a leadership and communication methodology based in brain science and psychology. Eric's unique style blends fact and emotion and finds ways to appeal to the analytical thinkers, the emotional feelers, and everyone in between. Eric has a unique ability to communicate seemingly complex concepts in practical, easy-to-comprehend ways, aiding in self-awareness and knowledge retention.As a honoree of the prestigious 40 Under 40 award, Eric has been featured on CNN, The Wall Street Journal, Fox Soul, Huffington Post, Forbes, the Consciously Unbiased Podcast and has helped leaders and teams across the world see common problems from new and different perspectives. Eric works with Google Inc, the US Air Force, Los Angeles County, the City of St. Louis, MO, Phoenix Police Department and many more. Eric also runs a YouTube series of 2-minute executive lessons called The Walking Meeting (www.thewalkingmeeting.com). Eric has a Master's degree in Leadership and Organizational Psychology from Saint Louis University and is a lifetime learner of human and organizational behavior. When not working or researching, you can find Eric and his wife Jamie racing on their road bikes, being cheered on by their three children.https://ericmbailey.com/Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at imperativeinfo.com.If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit goodmorninghr.com.

If you're curious about the differences between B2B and B2C Product Management, we've got you covered. Join us as we welcome today's guest, Spotify Senior Product Manager Aisha Ishak, for a deep dive into the different responsibilities, metrics, and skills required for these two types of Product Management. This episode is brought to you by ThoughtSpot, the modern analytics cloud company helping you build your business on data with consumer-grade, search and AI-driven analytics. Build stickier product experiences by embedding ThoughtSpot Everywhere's interactive analytics interface directly into your data app or product. No more delayed release cycles or incremental UX improvements. Visit thoughtspot.com/everywhere to get started for free today.Get the FREE Product Book and check out our curated list of free Product Management resources here

Dwelo is one of the biggest names in proptech; focusing in making smart homes devices and platforms. Ned Murphy oversees Sales, Marketing and Product and during his chat with Jude, goes into detail on the

The last couple years have been full of monkeys flinging poo at businesses' reputations.Companies' response to Covid last spring – do we go remote or do we stay in the office? How do we coordinate our decision with customers, employees, and other stakeholders? Do we make commitments to returning to the office?Then, George Floyd was murdered on May 25th. Many companies rightly condemned his killing publicly but then were criticized from all sides for saying too much or not saying enough.Now many employers are struggling with returning employees to the workplace and whether they should mandate vaccinations. Once again, many employers are taking it in the pants from all sides.In a world where even a few motivated employees can create a furor on Twitter and social capital is measured with the same gravity as a profit and loss statement, quality internal and external communications are more critical than ever.About our Guest:Abby has over 15 years of experience leading Communications and Marketing for an international healthcare system, where she handled just about every type of Communications challenge a large organization could face, from bubonic plague and hurricanes to capital murder. That's how she became the person who'd pick up the phone when the construction crew found bodies under the building, and how she honed her Communications skills in the fast-paced world of crisis response.And although she still loves a good media issue, Abby didn't just respond to crises. She also led reorganization of that health system's marketing and communications functions, saving $4 million and improving market share in almost every market in year one alone. And during a time of intense growth, she directed merger and acquisition communications and market-entry marketing tactics as that organization experienced $1.6 billion global asset growth over only 18 months. She also she led that health system's COVID-19 communications through the pandemic, from the discovery of its first COVID-positive patients through the rush of initial vaccination panic and the first days of the delta variant.Now, she works to support businesses with all kinds of Marketing and Communications needs. She helps figure out how to attract and keep their customers through effective marketing, with a special focus on digital and social media. She helps engage their employees through impactful internal messaging. And she helps them solve some of their thorniest problems along the way.During her down time, she chases her two-year-old twins around the house and continues using her strategic Communications skills to convince her husband that her beloved San Antonio Spurs really are the best team in the NBA. You can learn more about her work and read her self-important ramblings on LinkedIn.linkedin.com/in/abbylowe/Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at imperativeinfo.com.If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit goodmorninghr.com.

How are women who started a job remotely during the pandemic faring? We hear from several new hires about the hurdles they encountered and how they overcame them with the support of their managers. Then, HR executive Amelia Ransom and management professor Beth Schinoff share advice for onboarding, whether you're starting a new position yourself or supporting a new member of your team.

#140 - INTERVIEW with Restaurateur and Activist, Yannick Benjamin ***** JOIN THE FREE 3-DAY CHALLENGE: https://www.restaurantstrategypodcast.com/challenge ***** This week's episode is brought to you by: VIRTUAL RESTAURANT GROUP They offer innovative, turnkey delivery-only brands that you're able to easily operate out of your existing restaurant with very little disruption to your current operation. Onboarding is super easy, with recipe guides, and step-by-step training for you and your staff. Visit the link below and use the promo code CHIP2021 to get started. That link is in the show notes VISIT: https://www.virtualrestaurantgroup.com/chip ***** This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month. VISIT: https://popmenu.com/restaurantstrategy ***** Yannick Benjamin is a 25-year veteran of the industry, having working in some of the most illustrious dining rooms in Manhattan. And guess what, more than half that time was spent doing it in a wheelchair. He's recently opened his own restaurant, Contento, in New York's East Harlem neighborhood. In this conversation we talk about the accident that left him paralyzed from the waist down, and the journey he took to become a restaurant owner. Learn all about his nonprofit, Wheeling Forward, and a gym he founded for the disabled community called The Axis Project. IMPORTANT LINKS: Contento - https://www.contentonyc.comWheeling Forward - https://wheelingforward.orgThe Axis Project - https://www.axisproject.orgLa Grenouille - https://la-grenouille.comLutèce - https://en.wikipedia.org/wiki/Lutèce_(restaurant)Le Cirque - http://lecirque.comDaniel - https://www.danielnyc.comRitz Carlton CPS - https://www.ritzcarlton.com/en/hotels/new-york/central-parkThe University Club - https://www.universityclubny.org/default.aspx?p=DynamicModule&PageId=394513&ssid=316785&vnf=1 ***** JOIN THE FREE 3-DAY CHALLENGE: https://www.restaurantstrategypodcast.com/challenge

#140 - INTERVIEW with Restaurateur and Activist, Yannick Benjamin ***** JOIN THE FREE 3-DAY CHALLENGE: https://www.restaurantstrategypodcast.com/challenge ***** This week's episode is brought to you by: VIRTUAL RESTAURANT GROUP They offer innovative, turnkey delivery-only brands that you're able to easily operate out of your existing restaurant with very little disruption to your current operation. Onboarding is super easy, with recipe guides, and step-by-step training for you and your staff. Visit the link below and use the promo code CHIP2021 to get started. That link is in the show notes VISIT: https://www.virtualrestaurantgroup.com/chip ***** This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month. VISIT: https://popmenu.com/restaurantstrategy ***** Yannick Benjamin is a 25-year veteran of the industry, having working in some of the most illustrious dining rooms in Manhattan. And guess what, more than half that time was spent doing it in a wheelchair. He's recently opened his own restaurant, Contento, in New York's East Harlem neighborhood. In this conversation we talk about the accident that left him paralyzed from the waist down, and the journey he took to become a restaurant owner. Learn all about his nonprofit, Wheeling Forward, and a gym he founded for the disabled community called The Axis Project. IMPORTANT LINKS: Contento - https://www.contentonyc.comWheeling Forward - https://wheelingforward.orgThe Axis Project - https://www.axisproject.orgLa Grenouille - https://la-grenouille.comLutèce - https://en.wikipedia.org/wiki/Lutèce_(restaurant)Le Cirque - http://lecirque.comDaniel - https://www.danielnyc.comRitz Carlton CPS - https://www.ritzcarlton.com/en/hotels/new-york/central-parkThe University Club - https://www.universityclubny.org/default.aspx?p=DynamicModule&PageId=394513&ssid=316785&vnf=1 ***** JOIN THE FREE 3-DAY CHALLENGE: https://www.restaurantstrategypodcast.com/challenge

One of the most important things institutions can do for a new hire is a thorough and thoughtful onboarding process. It might sound boring, but it's time well spent for all of those involved. No one likes to be lost and uninformed at work! www.patreon.com/aquatizoo l.semple@magicalvacationplanner.com www.magicalvacationplanner.com

As CEOs, it can be easy to want to turn the onboarding of a new team member into Standard Operating Procedures, task delegation, and spreadsheets. But, in this episode, I'm breaking down for you the process that I went through and my OWN change of mindset when communicating with my team (new members, especially!) - not only so that they understand their roles, but also that they understand this KEY ELEMENT that I'm covering today. This key element has allowed for me to have the capacity to become the type of CEO that's necessary in order for my business to be where I KNOW it can go. And, where mine is headed, yours can go there, too.

Donna Weber is a customer onboarding expert and the author of Onboarding Matters: How Successful Companies Transform New Customers Into Loyal Champions. On today's episode we're talking about taking care of your customers. Like, why too many companies (basically) ignore their customers while prioritizing new business over existing, and what the consequences of that are. Then we dive into Donna's Orchestrated Onboarding™ framework, and how it allows you to move away from ad hoc and reactive onboarding to delivering a prescriptive journey of best practices.  Connect with Andy: LinkedIn Sponsored by: Revenue.io | Unlock exponential growth with an AI-powered RevOps platform | Revenue.io BombBomb | Build better business relationships with video messaging | BombBomb.com Scratchpad | The fastest way to update Salesforce, take sales notes, and stay on top of to-dos | Scratchpad.com Explore the Revenue.io Podcast Universe: Sales Enablement Podcast Selling with Purpose Podcast RevOps Podcast

If there is one thing that almost all employees and managers agree is broken in many workplaces, it is performance management.In many organizations, the lack of mutually understood expectations, inconsistent feedback, performance improvement plans, and the dreaded annual performance review often hinder rather than facilitate individual's success.Beyond that, poor performance management is often at the root of claims of harassment, bias, and even employment litigation.About our Guest:As a founding member of Simon | Paschal PLLC, a boutique employment law firm in Frisco, Texas, Dustin maintains an active employment law practice.  If it's an HR related issue, Dustin likely handles it for his clients.  Dustin is a former President of DallasHR and is currently serving as the Board Chair on DallasHR's overall governing body.  Dustin also serves as the District 1 Director for Texas SHRM and previously served as one of its Legal & Legislative Directors.  Dustin likes HR so much, he married an HR professional!  When Dustin isn't working, he is trying to keep up with an active three year old son or enjoying a nice cocktail poolside with his wife!https://simonpaschal.com/Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at imperativeinfo.com.If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit goodmorninghr.com.

About This EpisodeHave you ever found yourself thinking that training your team requires more effort than just doing it yourself? What's really going on underneath that myth is a mistaken belief that your team should do things the same way that you've always done them. Learn how to transition control over to your team so you can realize bigger profits and better client outcomes on this episode of the Visionary CEO Podcast.Read More·       Full episode transcript Key Takeaways·       [2:00] Today's myth up for discussion is that training your team requires more effort than just doing the task yourself.·       [3:33] It comes down to the ideas of “control” over how tasks need to be performed the same way you do them with your experience and expertise, and short-term pain for long-term gain.·       [5:15] Underlying belief that who you're training must be a clone of yourself responsible for delivering client results the exact same way as you.·       [6:32] The value in building teams is that they provide diverse voices and different points of view.·       [8:34] Past client Joe Taylor, Jr shares his experiences for how managing and leadership was modeled for him in his formative years as a young entrepreneur. ·       [13:42] Hiring unicorns and someone that's better than you. ·       [16:27] Truly onboarding a new hire.·       [24:36] Trusting your team. ·       [27:30] Let Breanne and Jill know what you think on Instagram or Facebook, use #VisionaryCEOPodcast!Mentioned in This Episode·       https://johnsandtaylor.com Production for Visionary CEO Academy Podcast is provided by Podcast Taxi.

In this podcast, Robin Erickson, PhD, Principal Researcher, and Deb Cohen, PhD, Distinguished Principal Research Fellow, discuss their recent report Transforming Talent Acquisition, Onboarding, and Internal Mobility: Conversations with CEOs, CHROs, TA and HR Leaders. In today's historically tight labor market, finding and keeping talent is now top of mind for business leaders. This new report from The Conference Board offers six recommendations to acquire and retain the talent that organizations need to succeed, especially in the new landscape of increased remote and hybrid work arrangements. At the organizational level, the C-Suite should offer as much flexibility as possible, broaden talent pool diversity with alternative credentials, and create a culture that supports internal talent mobility. At the HR level, TA and HR leaders should focus on candidate experience and employee value proposition, transform onboarding, and train and evaluate hiring managers.

In this episode I am joined by Crystal Franco-Nikosey to talk about how  sales onboarding can be tailored to different personality types!You'll Learn:1. How "personality" ties into the success of your onboarding program2. How to leverage personality tests to make tweaks within your onboarding program3. Why onboarding is a continuous process of improvementAbout CrystalCrystal is a sales enablement leader with 6 years of enablement experience and 10 years of inside and field sales experience. she is now the sales enablement manager at cloud academy and prior, served as the director, customer enablement at early stage startup, tribyl inc.her passion is taking an outcome based approach to enablement. aligning all initiatives and programs to the business goals.crystal also advocates taking a holistic view at sales reps. from their first interview, to personality assessments to onboarding to career movement internally. by identifying these patterns and learning modalities, enablement can become laser focused on what is most impactful to the business.prior to sales enablement, crystal started her sales career as a bdr moving into corporate inside sales, and finally an enterprise account executive, selling saas solutions.https://www.linkedin.com/in/crystalnikosey/

#139 - How to Supercharge Your Email List This week's episode is brought to you by: VIRTUAL RESTAURANT GROUP They offer innovative, turnkey delivery-only brands that you're able to easily operate out of your existing restaurant with very little disruption to your current operation. Onboarding is super easy, with recipe guides, and step-by-step training for you and your staff. Visit the link below and use the promo code CHIP2021 to get started. That link is in the show notes VISIT: https://www.virtualrestaurantgroup.com/chip ***** This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month. VISIT: https://popmenu.com/restaurantstrategy ***** An engaged email list is a restaurant's most valuble asset. On this week's episode we're going to talk about what an email strategy looks like, why it's important to the health of your business, and how you can get started and supercharge that list in short order. Tons of tactical advice on this one. Questions? Reach out to me directly: chip@chipklose.com ***** ACCESS MY NEW FREE VIDEO TRAINING: https://www.restaurantstrategypodcast.com/thedailygrind

In this episode, Mike talks to personal security expert Jeff McKissack about violence inside and outside of the workplace and a few simple tools employers can share with employees to help them avoid violent crime and exploitation. They discuss the leading source of violence in the workplace, the importance of situational awareness, and what employers should be doing to mitigate some of the damage from dumb things an employee might do.About our Guest:Jeff McKissack is a noted authority in the area of violence and exploitation prevention.  For years he worked with an investigative reporter for the national media interviewing criminals to determine 'how' they did what they did versus 'why.'For over 30 years, Jeff has spoken to conferences and conventions across the country, provided onsite employee training as well as continuing education training, and offered numerous value-add events for key industries seeking to deepen their connection with their clients.However, Jeff best sums up his mission and message by saying, "my goal is to help you spot trouble 'before' trouble spots you."  In today's world, that is a message that should resonate with us all both personally and professionally.http://www.defensebydesign.com/Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at imperativeinfo.com.If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit goodmorninghr.com.

In this week's episode of Beyond the Wrench we are joined by Sara Kerwin, Director of Marketing , WrenchWay to discuss everything you need to know before TechMission 2021. We cover how TechMission started, the purpose of TechMission, topics of TechMission 2021, and much more! About Our Host:Jay GoninenPresident, WrenchWayjayg@wrenchway.com | 608.512.7330About Our Guest:Sara KerwinDirector of Marketing, WrenchWaysara@wrenchway.comResources:Register for TechMission 2021: https://resources.wrenchway.com/techmission-2021/Download the free WrenchWay app in the App Store or on Google Play:App Store: https://apps.apple.com/us/app/id1534587616Google Play: https://play.google.com/store/apps/details?id=com.wrenchway.insiders

Robert Brodell, MD, FAAD; Kevin Cooper, MD, FAAD; and Ross Pearlman, MD interviewed by Benjamin Stoff, MD, FAAD

Onboarding is vital to your company's success, which is why my onboarding experience with Team Tye was crucial to my development in my new role. Having participated in 7 onboardings prior to joining Team Tye, and each one has been the same - an orientation masking itself as an onboarding experience. So when I was onboarded to Team Tye officially, three things surprised me that I honestly haven't experienced before. Want to find out what they were? Listen in!

The menu, vibe, store design and service of this juice concept makes it a winning restaurant formula. Doing all of this in one location is hard…duplicating this into a fast-growing franchise, that's another ballgame! Furthermore…Chris & Ed take it a step further having more than one franchise concept! That really takes them into the big leagues of hospitality, and I can tell you, they have learned a thing or two! In this episode of the Restaurant Rockstars Podcast, I introduce Susan Taylor/ President & CEO along with Chris Britt and Ed St. Geme Co-Owners of Juice It Up. Join us as these Restaurant Rockstars give us sound strategy on: • What restaurant customers are looking for right now as we emerge from the pandemic • The importance of a well-crafted mission statement that solid company culture is founded upon • How space design and layout impact the concept's sales and growth potential • Onboarding strategy and training of new staff • Essential technology for customer safety, convenience and efficiency • Marketing Firepower And most of all, maintaining that all-important consistency whether you operate in one location or 100. Don't miss this episode. Watch or Listen and then go ROCK your own Restaurant! Roger The Restaurant Rockstars Academy – The Ultimate Start-up & Management Courses. Everything you need to know to crush it in the restaurant business: https://restaurantrockstars.com/pricing/ Thank you to our sponsors: Sysco - https://www.sysco.com/ 7shifts – Get 3 Months of Industry Leading Labor Management for FREE: https://www.7shifts.com/restaurantrockstars

Jon talks with David Secunda, Founder/CEO of WorkBright, about using technology to automate and complete systematic tasks so that companies and HR leaders can focus on their most important asset – their people! David Secunda is the Founder and CEO of WorkBright: an HR tech startup that moves traditional employee onboarding to a 100% remote process that workers complete before they arrive. He has led numerous organizations including Avid4 Adventure (Founder & Chairman, outdoor adventure camps), PlanetOutdoors (Founder & CEO, online outdoor retailer), and the Outdoor Industry Association (President). He has also worked as an Entrepreneur in Residence at Mobius Venture Capital and Sequel Venture Partners. He is an active mentor in the business community at Techstars, MergeLane, and the CU Leeds School of Business, and has served on the boards of Entrepreneur's Organization Colorado, RMC Health, The SCA, and was a founding board member of Leave No Trace. Additionally, he was the Governor appointed Chairman of the Colorado Department of Human Services Licensing Advisory Committee.   Connect with Jon Dwoskin: Twitter: @jdwoskin Facebook: https://www.facebook.com/jonathan.dwoskin Instagram: https://www.instagram.com/thejondwoskinexperience/ Website: https://jondwoskin.com/LinkedIn: https://www.linkedin.com/in/jondwoskin/ Email: jon@jondwoskin.com Get Jon's Book: The Think Big Movement: Grow your business big. Very Big!   Connect with David Secunda: Website: https://workbright.com/ Twitter: https://twitter.com/workbrightHR Instagram: https://www.instagram.com/workbrighthr/ LinkedIn: https://www.linkedin.com/in/dsecunda Facebook: https://www.facebook.com/workbright/

Josh shares a lesson from his Website Maintenance Plan Course on how and when to sell your maintenance plan to new clients.In This Episode00:00 - Introduction03:57 - Sprinkling method to talk hosting04:14 - 1) End of Discovery Calls06:45 - 2) During proposal process08:30 - 3) Onboarding process09:54 - 4) Later stages10:58 - 5) Hard sell during launch13:18 - Buying clients out14:22 - 6) During follow up15:31 - Having a liability clause16:37 - 7) Do a trial plan18:12 - Quick recapGet all links, resources and show notes at:https://joshhall.co/147

Host Daniel Bauer provides weekday motivation for the modern educator. Listeners can expect tools and tricks from a variety of sources: inspirational books, stories from the mastermind, and weekly challenges. Learn more and listen to the category defining leadership conversation for school leaders, Better Leaders Better Schools at https://betterleadersbetterschools.com   Copyright © 2021 Better Leaders Better Schools

Today I discuss workplace investigations with employment law attorney Dan Stern. We discuss when a complaint warrants an investigation, how to determine who should conduct an investigation, and dealing with complainants, witnesses, and the accused. It is an interesting conversation with takeaways for those conducting their first investigation and seasoned workplace Columbos.About our Guest:Dan Stern advises employers on labor and employment matters including affirmative action plans; wage and hour issues; and discrimination and harassment claims. By recommending and developing effective employment policies and procedures, he helps clients reduce the risk of employment-related lawsuits. He is Board Certified in Labor and Employment Law by the Texas Board of Legal Specialization.dstern@dykema.comGood Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at imperativeinfo.com.If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit goodmorninghr.com.

Have you ever felt like you or your company could make a greater impact? Well, that all boils down to good branding and in this episode, I teach you how to stand out with the help of Branding Expert Horatiu Manea.

Erin Linfonte is a Client Strategist at ForceBrands, the leading strategic recruiting firm for consumer brands. On this episode of ITS, Erin walks Ali through the hiring process: From best practices for job descriptions, interviews, and reference calls, to onboarding and setting both you and your new hire up for success. If you're growing the team, listen to this one!Heritage Radio Network is a listener supported nonprofit podcast network. Support In The Sauce by becoming a member!In The Sauce is Powered by Simplecast.

This week on the podcast we're talking about onboarding emails examples. Are you a course creator? Do you have an onboarding sequence? Or is it just one of those things that get pushed to the side at the end of a busy launch? Well, if you want to find out exactly how to use your onboarding emails to wow your customers, turn them into fans, and make more sales, we've got your back!  SOME EPISODE HIGHLIGHTS: (3:23) What are onboarding emails? (4:30) Use onboarding emails to show the value of your product. (5:52) How to counteract buyer's remorse. (8:52) How onboarding emails help you build trust with your customers. (10:16) A sneak peak into our own onboarding emails. (13:00) How to use onboarding emails to hightlight the most foundational pieces of your course. (16:45) How to use the onboarding sequence to set the expectation there's more to learn from you. (18:43) How to make sure your onboarding sequence reflects the style and framework of your other emails. (20:44) Don't confuse your onboarding sequence with your welcome sequence. (23:12) Subject line of the week. What are onboarding emails?Onboarding emails are those emails you send to someone who's bought your online course or product. Why are we talking about onboarding email examples today? Because we know what it's like to launch something new. There's so much work that goes into it that often the part that follows the sale gets overlooked and forgotten.  But onboarding emails are important. And you want to be doing a little more than just thanking your customer for buying the product and giving them the username and password to access it.  So here are a few things that your onboarding emails can help you do.  Show the value of your productThe very first thing onboarding emails allow you to do is to encourage your customers to look at the value of the product they bought from you. With these emails, you want to prompt people to take action and consume the content you've painstakingly put together. Because of course, you want them to get the results you promised them, right?   Counteract buyer's remorseAnother reason why onboarding emails matter is because they help you counteract buyer's remorse. I'm sure this has happened to you - you bought a product or downloaded a lead magnet, and when you did you felt excited. But then at some point remorse kicks in. You worry that for some reason you've made a bad decision and wasted your time or your money. Maybe you shouldn't have bought the thing in the first place. You've been there and felt like that, right? So this is where your onboardg email sequence comes in. You've got to use your onboarding emails to get your customers excited about their purchase. Why? Because this is your chance to reassure them they made a good decision, and sell them your product once again.  You can do this by talking about the transformation they'll experience and the results they'll finally achieve. You can show them testimonials and case studies of people just like them. Because this helps you reinforce your subconscious reputation with that buyer and helps them see how they're now closer to the outcome they want. Your job is to show them they made a great decision! Build trust with your customersAnother reason why we swear by onboarding emails (and we want to share some onboarding emails examples with you) is that they help your customers build trust with you and your business. By sending out emails after they bought from you, you show your customers you want them to succeed. A lot of business owners will sell something and then move on to the next thing. And there's nothing wrong with that inherently, but it's also important to make your customers looked after. Show them that you're not just about getting their money and leaving them to themselves. You put together the best content in this course and now you want them to use it and get the results. Because...

Part 2 in this series focuses on sharing the district's vision, mission, and strategic plan process. A shared vision is imperative for a well-functioning board governance team. A vision action plan is necessary in order to move the district forward with the goal of improved student achievement for all students. A vision without a plan is not actionable. Get new board members on the same page by sharing the process up front. Music: Delighted People

Lindsey Bavaro is the owner of Real-Time Savers, a family-focused real estate transaction coordination company. She offers leverage to real estate agents in Washington State who are looking to scale and grow their businesses by providing proven plug-and-play systems for the management of their sales. While Real Time Savers handles the paperwork and follow-up, the agent has more time to focus on building their business and enriching their personal lives. On this podcast, we talk about why she became an independent TC, and how and why she brought her parents and husband into the business. We'll talk about: - The challenges and joys of working with family - Onboarding and training new team members - Creating systems that scale - The transition from working in the business to working on the business - Working with virtual employees - Pushing past limited beliefs Connect with Lindsey Bavaro: https://www.realtimesavers.com/ Learn more about David Breckheimer: https://cultivatewins.mykajabi.com/ Check out the "Practical Side of Real Estate" community on Facebook -- Would you rather see us instead of listening? Watch our video interview here: https://youtu.be/f-20HPvCo7M -- Podcast Resources If you're interested in growing your career or growing your real estate business, visit our Youtube Channel! *Follow us on our social media: Facebook, Instagram, LinkedIn If you are looking for a new career in real estate, or if you are ready to hire talent for your growing business check out the Pro R.E.A. Staffing Website. -- Head to the Hire LAB website to learn how to make the perfect hire - every single time! *Follow us on our social media: Facebook, Instagram #offeracceptedpodcast #realestateteam #proreastaffing #hirelab

Want to know the secret to hitting the ground running in your new L&D role?

Remote onboarding has shifted dramatically due to COVID-19. Now, companies are thinking about the future and how to create efficient, scalable, and impactful new hire experiences 100% virtually. In this episode, Becca Stamp and Jill Noonan on HubSpot's Learning and Development team chat with Erica Jensen, who joined the company remotely in 2020, to talk about how HubSpot's onboarding changed in the blink of an eye, and what the future holds. 

On this episode of Humanizing Tech, we're joined by CEO and Founder at Edify, Kristen Buchanan (she/her). A longtime fan of PDXWIT, Kristen noticed many of the people she was meeting had to “manage up” during their onboarding experience. She kept hearing stories about how difficult that is, especially for people with marginalized identities. Kristen believes the new hires aren't responsible for shaping an onboarding experience; that it's the people managers who need to own this part of the process in a systematic way -- beyond gut feelings. This led to her building a solution that offers a ​​functional, holistic onboarding experience tailored for teams to attract, keep, and grow great employees. We learn all about Kristen's philosophy toward equitable onboarding, team building, and her entrepreneurial journey -- specifically the importance of your mentors challenging you, how she took that leap of faith into business ownership, and her best advice both for others seeking the motivation to get their own business ideas out there and for those interviewing for new employment opportunities.

In this episode, Robin chats with Panos Siozos, co-founder and CEO of LearnWorlds, an e-learning platform allowing companies and individuals to create their own online training school. He shares how the platform is used to onboard their own developers/technical staff, ways to encourage continued learning in a remote environment, and ways to streamline the creation of learning content for your courses.  “Success is not being defined by all the things we know, or how excellent we are at what we do today, but I guess it's more determined by how fast we learn and how fast we adapt to the new ways of doing things” – PanosAbout Panos SiozosPanos Siozos has a Ph.D. in Educational Technology, with a specialization in Computer Assisted Assessment. He's a co-founder and CEO of LearnWorlds; an e-learning company focused on transforming self-paced online learning. He has extensive work experience as a computer science educator and as a software engineer and IT manager.About LearnWorldsLearnWorld offers professional trainers, training organizations, and businesses a hassle-free way to create their own, personally branded online school where they can offer courses directly to the public as individual courses, bundles, or subscriptions.Key Takeaways:All employees hired at LearnWorlds go through training by taking courses designed for their job role directly through the LearningWorlds platform. This helps them not only learn about the job, but also gives them firsthand experience of how the platform works and what it's like to use it.Companies that use an online platform for their onboarding program should focus on repurposing existing content that can be shared across the organization. Course content can be created through many channels, such as through recorded internal meetings or webinars created for a specific customer or audience. You can take existing content and reframe it into the context you want to teach it without reinventing the wheel. Learning content doesn't always need to be polished as long as it's relevant. Sometimes growth happens too fast to keep up with training content, so repurposing can be sufficient.If you provide employees with a place and the infrastructure to exchange ideas and teach each other, growth and continued learning tend to happen organically. People actually like to share what they know and to help other people in turn, healping to create learner and user generated content through discussions and open forums.“It's an environment of constant challenges and problem solving this is what drives us forward” – Panos Even when working remotely, you can engage staff in a culture of learning. You can do this by giving them interesting problems to solve, by communicating expectations and company direction clearly, and by continuing to foster and build personal connections with your team members.You can encourage learning and growth with some of your most senior team members by giving them opportunities to teach or mentor more junior staff on the team; thus, giving them a new challenge to keep them engaged. Segmented Time Stamps:1:25 An introduction to Panos Siozos2:35 How LearnWorlds is using their own e-learning platform to onboard new talent5:31 Is polished course content as important as relevant content?9:14 How do you get people and teams engaged with generating content?12:11 How to embed a culture of continuous learning during the onboarding process17:06 The key to maintaining a learning culture in a fully remote work setting19:50 What opportunities are there for more senior employees to learn and grow?24:44 Advice for businesses thinking of transforming their onboarding programLinks from the podcast:Connect with Panos Siozos on LinkedInLearn more about LearnWorlds  

Given the hot mess that 2020 delivered, perhaps it is no surprise that 2021 has been the year of the Covid vaccine controversy. Some employees are afraid to work alongside unvaccinated coworkers while others are refusing to get vaccinated.In this episode, Mike talks to employment law attorney Paul Simon about Covid vaccine mandates, addressing vaccine hesitancy, and potential employer liability for workplace-related Covid infections.About our Guest:Paul is a founding member of Simon | Paschal PLLC, an employment and business law boutique law firm in Frisco, Texas.  Paul graduated from Hope College and Michigan State University College of Law, where he graduated magna cum laude.Paul is both an active transactional attorney and a litigator.  Paul regularly appears before state and federal courts on behalf of his clients.  In addition to his work as a litigator, Paul serves as an outside General Counsel for many of his clients, a role in which he regularly represents employers before the TWC, EEOC and various other government agencies.Paul is a member of the State Bar of Texas, the Dallas Bar Association, and the Dallas Association of Young Lawyers.  Paul is a five-term member of the DAYL Executive Committee, where he ultimately served as President.  Paul has been selected annually as a Texas Super Lawyer since 2014.  Paul has been recognized by D Magazine as a Best Lawyer in Dallas. https://simonpaschal.com/Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at imperativeinfo.com.If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit goodmorninghr.com.

Dropkickdarren sits down with the OlympusDAO engineering Stratego, Girth Brooks!Have you ever wondered what it was like to work on the front lines of an engineering department? Girth provides us with a refreshing yet humorous take on what it's like to work for one of the busiest protocols in the Defi space.What we touch on:Crypto originsTraditional background: (10:17)Olympus origins (13:20)What's a Stratego/DAO work structure (17:20)Roadblocks within departments? (20:04)Day-2-Day routine (27:37)Pool together

Join Marty as he sits down with Jose Lemus, Juan Pablo Lemus, & Estaban de la Peña; the IBEX Mercado founding team, to discuss: - Why they built the exchange - International banking restrictions in Guatemala - How they ended up with their non-custodial model - Communicating with regulators - Avoiding having to KYC kids - Banking the unbanked - Bitcoin's perfect incentives - much more Follow IBEX Mercado on Twitter Shoutout to this week's sponsors. Cash App. Start #stackingsats today. Use the promo code: "stackingsats" to receive $10 and contribute $10 to OWLS Lacrosse when you download the app. Unchained Capital. Check out their white glove vault concierge service that will take you from zero to secure multisig setup in no time. Use the code TFTC and receive $50 off that package that includes 2 Trezor Model Ts and $1,000 in your vault. Braiins. Braiins are leaders in the mining industry; running Slush Pool, creating firmware to make miners more profitable (Braiins OS+), and building out Stratum V2 to help further decentralize mining and make Bitcoin more robust. Check out their mining profitability calculator. Compass Mining. Compass wants to democratize bitcoins hashrate and give everyone the ability to strengthen the network while mining bitcoin profitably. Thanks to Compass, it's never been easier to mine bitcoin. Check them out at compassmining.io

#136 - INTERVIEW with Ethan Falk, Founder and CEO of Virtual Restaurant Group ***** ACCESS THE FREE VIDEO TRAINING: https://www.restaurantstrategypodcast.com/thedailygrind ***** This week's episode is brought to you by: VIRTUAL RESTAURANT GROUP They offer innovative, turnkey delivery-only brands that you're able to easily operate out of your existing restaurant with very little disruption to your current operation. Onboarding is super easy, with recipe guides, and step-by-step training for you and your staff. Visit the link below and use the promo code CHIP2021 to get started. That link is in the show notes VISIT: https://www.virtualrestaurantgroup.com/chip ***** This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month. VISIT: https://popmenu.com/restaurantstrategy ***** Ethan Falk knows the hospitality industry inside and out, and he's used his experience to help him launch one of the hottest companies in the industry - Virtual Restaurant Group. Home to a handful of unique "ghost" brands, operators are now licensing and executing those concepts out of their existing kitchen to drive as much as $30,000 in additional revenue per brand. LEARN MORE: https://www.virtualrestaurantgroup.com/chip ***** ACCESS MY NEW FREE VIDEO TRAINING: https://www.restaurantstrategypodcast.com/thedailygrind

Dr. Joseph Jones is the Superintendent in the New Castle County Vocational-Technical School District. A passion to provide all students an incredible and valuable learning experience Dr. Jones started teaching World and US History in 1996. A few short years later he found himself within the ranks of school administration hoping to make a difference on a larger scale. Dr. T.J. Vari is the Assistant Superintendent of Secondary Schools and District Operations in the Appoquinimink School District. Dr. Vari is an experienced school administrator and adjunct faculty with a demonstrated history of working in schools and in higher education. Skilled in K–12 education, online learning, literacy, classroom culture, curriculum & instruction, district operations, human resources, change management, and education reform. Dr. Jones and Dr. Vari, along with Salome Thomas-El are co-authors of the new book: Retention for a Change: Motivate, Inspire, and Energize Your School Culture Model for praise: motivate staff Culture is the big thing, use retention for a change Teachers aren't always leaving the profession Hiring is a year round job. Good principals delegate management Chief learning officer Human resource director What's best for kids? Do an inventory of how people want to grow Do an inventory on how people need to grow. There are only a couple ways to add distinction to yourself as a teacher. Differentiated PD and differentiated instruction. Proficient with an LMS. Basics for PD and layered ways to develop other skills. Onboarding vs. developing How to be a transformative principal? TJ - Gotta get better at praise and lifting the system. Be ok with discomfort. Lift and praise your staff. Learn to be better at celebrating what is working. Joe - Connect with those individuals that connect with kids every days.   Sponsors InControl SEL for Middle School In Control created an effortless social and emotional, character development video curriculum for your students that's ZERO-TEACHER-PREP AND it's so cool looking- it feels like a Youtube or Netflix Series- and that's purposeful, they meet students right where they're at. The videos are 5–6 minutes, kids love them, teachers love them, and you will too. There's no guesswork in the program because there's a 21-video progression for each grade level. They've thought of everything– because it's a group of award winning counselors, teachers, and principals that came up with this thing. It'll help you save tons of time and headaches. Take it from me, it's time to check that social-emotional learning box, the empty one that's been keeping you up at night–and it's time to do it in a meaningful, measurable, magnetic way. If you go to www.InControlSEL.com/jethro you can check out some of the videos and even receive 20% off if you pre-order for next school year John Catt Today's Transformative Principal sponsor, John Catt Educational, amplifies world-class voices on timeless topics, with a list of authors recognized globally for their fresh perspectives and proven strategies to drive success in modern schools and classrooms. John Catt's mission is to support high-quality teaching and learning by ensuring every educator has access to professional development materials that are research-based, practical, and focused on the key topics proven essential in today's and tomorrow's schools. Learn more about professional development publications that are easy to implement for your entire faculty, and are both quickly digestible and rigorous, by visiting https://us.johncattbookshop.com/. Learn more about some of the newest titles: - The Coach's Guide to Teaching by Doug Lemov The Feedback Pendulum: A manifesto for enhancing feedback in education by Michael Chiles Putting Staff First: A blueprint for revitalising our schools by John Tomsett and Jonny Uttley 10 Things Schools Get Wrong (And How We Can Get Them Right) by Jared Cooney Horvath and David Bott Let's Talk About Flex: Flipping the flexible working narrative for education by Emma Turner A Parent's Guide to Powerful Teaching by Patrice Bain John Catt is also proud publisher of the new book from Transformative Principal host Jethro Jones: SchoolX: How principals can design a transformative school experience for students, teachers, parents – and themselves Visit this page to learn more about bulk orders and how to bring John Catt's research-based materials to your school: https://us.johncattbookshop.com/pages/agents-and-distributors

What challenges do new employees face? Lack of role clarity. Challenges with expectations. Navigating the new culture of the company.

I cannot wait to share with everyone the 3 steps to launch an automated onboarding system! Giving your team members a chance to walk through your core processes step by step is one of my favorite things to teach. These easy steps really help you go from just managing your team, to building it and THRIVING. If you are ready to get plugged in and dive into work, stick around and let's do this! Host Bio: Kimberly Olson is a self-made multi-millionaire and the creator of The Goal Digger Girl, where she serves female entrepreneurs by teaching them simple systems and online strategies in sales and marketing. Through the power of social media, they are equipped to explode their online presence and get real results in their business, genuinely and authentically. She has two PhDs in Natural Health and Holistic Nutrition, has recently been recognized as the #2 recruiter in her current network marketing company globally, is the author of four books including best-sellers, The Goal Digger and Balance is B.S., has a top 25 rated podcast in marketing and travels nationally public speaking. She is a business blogger, success coach and in a leadership position within her current network marketing company. She is a mom of two and teaches others how to follow their dreams, crush their goals and create the life they've always wanted. Important Links: Check out Project Broadcast: https://bit.ly/ProjectBroadcastTGDG Website: www.thegoaldiggergirl.com Instagram: www.instagram.com/thegoaldiggergirl Facebook: www.facebook.com/thegoaldiggergirl Youtube: www.youtube.com/c/thegoaldiggergirl Grab The Goal Digger Girl Journal: https://amzn.to/3BeCMMZ Check out my Facebook groups for those that want to build their business online through social media, in a genuine and authentic way: Goal Digging Boss Babes: http://bit.ly/GoalDiggingBossBabes Goal Digger Creatives: http://bit.ly/GoalDiggerCreatives Goal Digger University is where you can access my archive and newly released workshops, masterclasses, bonus training PLUS my Mastermind- with weekly live in-depth training for a monthly subscription: http://bit.ly/GoalDiggerU Connect with me across the social media platforms: https://searchmysocial.media/thegoaldiggergirl If you find value in this podcast, please leave us a review - it means so much! https://ratethispodcast.com/thegoaldiggergirl Grab coffee on Kimberly throughout the month of October! Submit an honest review of the Goal Digger Girl Podcast, take a screenshot, and share it on your FB/IG stories to be entered to win a Starbucks gift card! Be sure to tag @thegoaldiggergirl on social media for your entry to count! We'll be choosing 4 winners. If you haven't already, be sure to text “PODCAST” to 737-240-3136 to get notified when there is a new episode! Thanks for Listening: Thanks so much for listening to my podcast! If you enjoyed this episode and think that others could benefit from listening too, please share using the social media buttons on this page. Read the full transcript here: https://bit.ly/2YRIJ4C --- Send in a voice message: https://anchor.fm/thegoaldiggergirl/message Support this podcast: https://anchor.fm/thegoaldiggergirl/support

Are you thinking about franchising your own business? Well, you need to remember that franchising doesn't stop at just earning more money. It also means putting your brand out there and entrusting your franchisees with your name and reputation as a service provider. Neel Parekh — the founder and CEO of MaidThis, a cleaning business, informs us in our chat today about the key indicators you need to put in mind when starting a franchise business. Neel shares the story of how they managed to navigate their business through the recent struggles we've been faced with, including this pandemic. We also talk about how your growth as an individual is beneficial to the growth of your business. Grab your pen and paper as we drop valuable insights along our discussion you'd surely love to take note of. Let's get started! Discussion Points:  0:00 Opportunity Analysis 1:54 Welcome to the podcast 3:12 Neel talks about how he started his career 4:20 Neel's future plans for his business 5:01 Mitigating the risks and forming compliances around health & safety protocols 7:20 Deploying policies across franchisors and communicating operations to end customers 12:10 Neel tells the story behind his decision to franchise the business 14:33 The process of starting a franchise you need to know 16:30 What can you offer as a franchisor? 17:32 Allow the franchisee to be creative but also set certain limitations 19:26 Onboarding franchisees 20:34 Here's why you need to put franchise systems in place 22:35 Navigating the franchisees through the different state laws 24:08 Choosing the right franchisees and team members 27:00 Improving processes within the franchised business 28:47 What is the Entrepreneurial Operating System and how can your business benefit from it 32:38 A business is never going to surpass its leader 35:39 How books can help you gain growth as the leader of a business 41:29 Leaders need to accept their flaws so something can be done about it About the Guest:  Neel Parekh is the Founder and CEO of MaidThis® & MaidThis® Franchise. A company that helps homeowners and short-term rental hosts (Airbnb, VRBO, etc) with their cleaner needs. MaidThis has generated millions in revenue while having a fully remote team, and now they are on a mission to help others achieve the same. Resources:  The Opportunity Assessment (FREE GIVEAWAY FOR A LIMITED TIME) Go to https://tradie.wiki/grow and use the code: SITESHED Join a global community of 6000+ trade professionals https://www.facebook.com/groups/TheSiteShed Visit Neel's business website https://www.maidthisfranchise.com Visit Neel's website to learn more about franchising https://neelparekh.co/ Books mentioned in this episode:  Traction: Get a Grip on Your Business by Gino Wickman (https://www.eosworldwide.com/traction-book) The Personal MBA by Josh Kaufman (https://amzn.to/31poYPs) Connect with me on LinkedIn. For more podcast episodes, you may also visit my website. You can listen from your mobile device right now.

Tony Lenhart is a partner at Sales Empowerment Group (SEG). With a degree in Selling & Sales Management, he has worked on honing the art and science of sales through direct sales, sales leadership, and entrepreneurship. He spent the first decade of his career in various sales and leadership roles and the last ten years scaling a successful sales consulting and staffing organization. Since founding SEG, Tony has worked alongside over 200 small and mid-sized organizations and 1,000+ salespeople to help build or rebuild their sales cultures.  He maintains a monthly newsletter, Sales Drummer, which lays out his learnings over the years. Mentioned in this Episode: Margaret Heffernan: Forget the Pecking Order at Work7 Habits of highly effective people by Stephen CoveyThe 5 Love Languages by Gary Chapman Drive by Daniel PinkDan Price on LinkedInGong Call Recording Software Timecodes:(2:48) - What is Sales Empowerment Group?(4:00) - Tony's origin story.(4:51) - What makes a good salesperson?(6:15) - Is there a difference in traits based on industry or type of sales?(7:22) - How would someone know whether to hire one sales style over another in their company?(9:15) - Do you see companies looking for the wrong traits in their salespeople?(11:28) - What are good leaders doing to get the most out of their entire sales team?(14:41) - Onboarding rookies vs. seasoned salespeople.(20:32) - Why veteran salespeople struggle at new jobs.(23:01) - When the client's team turns over.(24:46) - Is it the salesperson's responsibility to be organized & structured or the company's?(27:25) - How should companies deal with different personalities when it comes to basic organization requirements?(29:45) - Do you see companies managing the wrong metrics?(34:17) - Collaborative sales environments.(39:20) - Accountability vs. Micromanagement: what is proper sales accountability?(41:47) - What are the first things a new sales leader should do when taking over a team?(43:40) - Where do sales leaders go wrong?(48:47) - Why do companies change sales compensation so much?(50:59) - What really motivates salespeople?(56:22) - O'Brien's origin story at Lockton.(59:19) - What are you sick of talking about?(59:46) - What are you most excited to be talking about?(1:00:19) - Thoughts on automated sales cadence.(1:02:11) - What is the purpose of business?

Scott touched on it and really hammered it home. Culture is NOT an Accident. It's fought for, cultivated, intentional, curated, and tangible.  About a year ago, we were looking to expand our coaching staff and I stuck my neck out for a buddy. He began the interview process, which is lengthy, sat in on some coaching calls and team meetings, went through our Vision Story and I'll never forget when he called me and said, “Y'alls culture is ridiculous. I can literally feel it when I'm on the phone with anyone at BoP.”  Now the point of that is not to brag on us. We do have a great team, but it's to say that culture should be felt by all who come in contact with you. It should be what you hear when you're standing in line at a restaurant and overhear someone mention your business. It's that feeling all your employees have when they step inside your building. And it's the feeling left for your clients after they work with you. Now, we've spoken about what Culture is a ton, but I want to clear up, before this next bit, what Culture is NOT. Culture is NOT: 100% 5-star reviews That's external. There are too many miserable people out there who go out of their way to nitpick every little thing and have nothing better to do with their days than tell the world about only getting two pumps of peppermint in their coffee instead of the 3 they ordered. You can't measure culture solely off of what reviews are. Culture is NOT: More vacation days   Yes, that's a part of it. Right, we rest AFTER we're exhausted. We take turns running and running and running until we hit empty and then foolishly try to figure out a way to get back to a full tank. In reality, we run from ½ a tank to Empty all day instead of being proactive and RUnning between full and ½ a tank. Culture is proactive! Culture is NOT: A finished product. It's not an arrival. There's no app that you can type in the destination and arrive. No, it's fluid. It's constantly shifting. As soon as a new project starts, you know what, you have to fight to protect it. As soon as a new client shows up, you have to lean on it.  But the moment you think you have arrived, you're one step away from the culture you worked so hard to build crumbling and falling apart.  So today... we're going to answer some questions internally. I'm going to ask you all to be honest. If you have a great culture? YES!!! Awesome, what are the little tweaks to make it better. If you have a crappy culture? Be honest. Forget people's birthdays? Work too many hours? Burn out your team? Are y'all angry at each other? Do you shout back and forth? Do you do the least amount of work possible? Do people sulk around when asked to help?  I don't know, but it starts with being honest. So let's have an open conversation. Before we dive into questions for you I want to highlight something we've built that I'd like for us all to build before the end of the year. We call it our Culture Calendar. EXPLAIN: We've realized that without writing it down, planning it out, and being highly intentional, our culture fails.  -Team Meetings -Retreats -Birthdays -Onboarding/continued learning calls -Vision days quarterly EVERYTHING WE FEEL WE NEED TO DO TO BUILD THE CULTURE WE WANT So what needs to go on your culture calendar. I'm going to go quickly through these questions. There's no way to digest all of these questions in the 10 min we have, so write them down and maybe use your team meetings to ask one question a week for 6 weeks. Tackle them together and build the culture you want to be a part of. I'll give you about 2 minutes to chat amongst your team, but come back to these questions, as we have, and figure out how to implement in your business!      1. What is our culture today?      2. How would our last 5 clients describe working with us??      3. What do we do year-round to ensure we're building a positive culture that people want to be a part of?                a. Again, look back at our content calendar…                b. Team Meetings, Retreats, Onboarding meetings, trainings, Production meetings, etc...      4. What else could we do?      5. Is there anything pulling us away or distracting us from the culture we want?      6. Is there another business culture out there we would like to be more like, what about it are we drawn to, who do we need to ask about it? These questions matter. They help build your culture into something you can be proud of. So take time with your team outside this meeting to dive in. I think you'll be glad a year from now when people are sticking around a long time and feel valued in being a part of your team.

For SaaS companies, onboarding emails help establish long-term relationships with customers to understand and effectively use software tools. Yet, onboarding processes and email copy are often overlooked. The best way to learn what customers need is to talk to them.  Today's guest is Samar Owais, SaaS and eCommerce email expert. She talks about everything you need to know to make onboarding emails an effective part of your customer acquisition and retention strategy. Samar's advice on how to talk to customers and identify their pain points can apply to any marketer.   Some of the highlights of the show include: Why are onboarding emails important? Shows how to use tool to solve problem Onboarding Emails: Take pressure off customer support and set expectations Biggest Mistakes: Don't hide branding, create copy that starts conversations Map Email Journey: What is the purpose of an onboarding email sequence?   Links: Samar Owais Canva Linktree ActiveCampaign Ben Sailer on LinkedIn CoSchedule   Quotes from Samar Owais: “Until and unless your users are not using your app, it doesn't matter whether they're paying for it or not. You are failing at the one thing that you were set out to do, which is solve the problem.” “We need to onboard with retention in mind.” “Email is often used as a marketing tool, but it is a communication tool.” “Email journey is an entire ecosystem. For SaaS companies, you need to map out every customer touch point and then just focus on them.”

Welcome to part 6 of Founder's Journal's Building Your Team miniseries. In this episode, Morning Brew's VP, Head of People Operations, Kate Noel, joins me to discuss how to attract and nurture great talent in a business. This episode was recorded for an audience of VIPs from Morning Brew's SHARE THE BREW referral program. For more info subscribe at https://morningbrew.com.Check out the full transcript at https://foundersjournal.morningbrew.com to learn more, and if you have any ideas for our show, email me at alex@morningbrew.com or my DMs are open @businessbaristaSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.