SearchKings Presents, Stories From the Field

Jeff King started Pest Rangers part-time in 2008 in Wikes-Barre, PA. He has since acquired four pest control companies and currently serves on the Board of Directors of the National Pest Management Association. In this episode, Jeff shares his journey from the early days of establishing his brand, the importance of company culture as he expanded beyond a single location, to his vision for the pest industry in the years to come. This episode is packed with insights for all home service operators.

Sarah and her husband Matthew started Mountaineer Plumbing company in Grand Rapids Michigan in 2020. In this episode Sarah walks us through the early days and the coaching her and Matt received to help scale their residential plumbing business. They eventually sold the business in 2022. Sarah has since started Plumbline, a call answering service that built on the strategies she was using at Mountaineer. In this discussion, Sarah shares how adaptability, branding and finding a business coach helped her and Matthew make their dreams a reality.

John started Finan Home Service in 1994 focussing on Electrical services and has expanded his offering to include Plumbing and HVAC in the London ON area. John is also the author of ‘Trade Up' described as the ‘Wealthy Barber' of the trades. Listen in as John shares his journey and lessons learned.

Brian Williams started Ashton Mechanical in 1987 in Vancouver Canada and has since added a thriving Residential division. Listen in as Brian shares his experience and lessons learned as he has grown to 70 trucks and 100 employees.

Leslie and her husband Brent started Champion Plumbing in 2015 with one beat up truck, a cell phone, Brent on the tools, and two young daughters at home. With some great coaching, systems in place, lead generation, and exceptional customer service, Champion has grown to a powerhouse plumbing family in Oklahoma City.

Joseph Sheehan started Colony Pest control in Brooklyn NY in 2003. Colony has grown to be a leading residential and commercial pest control provider in NYC. Joseph's passion for professionalism, staff development and community outreach have led to Joe being a leader in the industry. Listen as Joe tells the story of getting started and growing beyond his expectations.

Lane Martin built a national indoor air quality franchise model with over 30 franchise partners across Canada and is currently looking ot expand into the US. Lane joins us to talk about the importance of establishing a culture, finding passionate franchise partners, and the importance of a call centre. Lane's goals are lofty and his commitment to community outreach through Purkids is truly inspiring. We are honored to work with Lane and his franchise partners and support their growth. Image- would like to have the modernpurair logo and this

Ben Burton has been evolving in the home service space for over 20 years. Ben began his career in the pest control industry and later began an insulation business. Arrow Conservation now includes Electrical services and is a leading home service provider in the greater Seattle area. Ben discusses how to build a company based on customer service, nurturing his staff through the Arrow Masters training program, developing partnerships with suppliers, and anticipating changes in the home service industry.

Ashley Morrison, President of City Wide Exterminating joins the podcast to talk about the importance of establishing your company's core values, living them everyday and authentically engaging in the community.

David Moerman shares his story from starting in a painting franchise to starting Revive Services, an independent pressure washing business. David is now a home service business coach helping entrepreneurs get off the truck and grow the business.

Tommy joins the show to talk mentors, learning on the fly and scaling through training and branding

Putting in place the systems that will grow your business and get you off the truck. Allison Allen, Executive Director of Quality Pro, NPMA.

Long-time SearchKings customer Jose Pina shares his strategy for growing and expanding his plumbing business and getting off the truck in order to scale his business.

Lorne and Julia are joined by Derek Baer, CFO at Gold Shield Services to discuss how providing outstanding customer service and focussing on maintenance, Derek Baer, Co-Owner of Gold Shield

Growing your home service business by putting company culture at the center of your day.  In today's episode, we are joined by Audrey Hall, President of Eco Serve Pest Services. Audrey shares her journey in the pest control field and how developing her employees has helped create a company culture of growth with a family atmosphere.

Helping your business grow by improving processes and being open to change. We are joined by Amy Chaney, owner of Chaney Construction, Hall Heating & Air and Steve's Refrigeration in Texas, to discuss her journey and rebuilding the company after 18 months through training and building a team of superstars.

Christina and Lorne are joined by Colleen Keyworth, Sales & Marketing Director at Online Access and President of Women in HVACR, to discuss her history in the home services industry, challenges facing the industry and her predictions for the future.

In today's episode, Christina and Lorne are joined by Scarlett Nolen, President of Truly Nolen of America. You will be sure to learn so much from Scarlett as she shares advice for empowering others to make decisions, strategies for scaling a home service business, and the importance of knowing your customers.