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In this month's episode, the team covers the latest research exploring exciting new applications for Ai-powered surveillance and control tools for cockroaches and rodents as well as new research exploring ways to improve client engagement and compliance when battling German cockroach infestations. We're joined by special guest Daniel Headrick with Moxie Pest Control! Be sure to check out NPMA's Pestology blog for more information on the research covered in this episode! Have questions or feedback for the BugBytes team? Email us at training@pestworld.org, we'd love to hear from you!
In this episode of the PMP Industry Insiders Podcast, Dan and Donnie interview Kacey Wyman, CEO of Epcon Lane Pest Control, a fourth-generation family business. They discuss her transition to CEO, her involvement in NPMA leadership, and what it takes to create a self-sustaining business while maintaining 90 percent recurring revenue. She also shares details about the company's nonprofit initiative supporting children with cancer and their families through Akron Children's Hospital. Guest: Kacey Wyman, CEO, Epcon Lane Pest Control Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists: https://pcobookkeepers.com/ Donnie Shelton, Triangle Home Services: https://trianglehomeservices.com/ Sponsors: Coalmarch: https://www.coalmarch.com/podcast PestSure: https://www.pestsure.com/ Voice for Pest: https://www.voiceforpest.com/podcast Forshaw: https://www.forshaw.com/ Peer Groups: https://www.pmpindustryinsider.com/peergroups
In this month's episode, the team doubles down on cockroach baiting research, covering two papers that uncover surprising details surrounding the efficacy of gel baits against American cockroaches and German cockroaches. They also review a cool new paper that outlines an outside the box approach to curbing zoonotic disease transmission in bats. We're joined by our NPMA's Chief Operating Officer, Andy Architect! Be sure to check out NPMA's Pestology blog for more information on the research covered in this episode! Have questions or feedback for the BugBytes team? Email us at training@pestworld.org, we'd love to hear from you!
In this month's episode, the team covers new research on the links between tick dispersal and disease transmission, the secretes behind cat flea larva locomotion, and new data on wild hog management. We're joined by special guest Russ Ives of Rose Pest Solutions in Michigan! Visit the Professional Pest Management Alliance to learn more about the important work the Alliance does, and how you can access some of the amazing resources available to Alliance members! Be sure to check out NPMA's Pestology blog for more information on the research covered in this episode! Have questions or feedback for the BugBytes team? Email us at training@pestworld.org, we'd love to hear from you!
This week, Dan and Donnie welcome Andy Architect (COO) and Megan Striegel (Senior Director of Public Policy) from NPMA to discuss the 2026 Legislative Day event, March 15-17 in Washington, D.C. They share priorities for this year's hill visits, including state pesticide preemption and legislation related to credit card swipe fees and wildlife services. They also cover practical advice for industry members who cannot attend Legislative Day in person, including suggestions for local advocacy and networking opportunities. Guest: Andrew Architect, COO & Megan Striegel, Sr. Director, Public Policy, NPMA Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services
In this month's episode, the crew sheds new light on tick-borne disease transmission, we discuss how microwaving pests may be the cool new pest control hack (or maybe not), and we cover new data on what skin emissions make us more or less attractive to malaria-transmitting mosquitoes. We're joined by special guest, Mike Bullert with Big Time Pest Control! Be sure to check out NPMA's Pestology blog for more information on the research covered in this episode! Have questions or feedback for the BugBytes team? Email us at training@pestworld.org, we'd love to hear from you!
The team kicks off the new year covering new research on the role pests play in spreading H5N1 virus, how German cockroaches respond to commercial essential oils, and new data on thermal thresholds for the common bed bug. We're joined by special guest Faye Golden of Cook's Pest Control! Be sure to check out NPMA's Pestology blog for more information on the research covered in this episode! Have questions or feedback for the BugBytes team? Email us at training@pestworld.org, we'd love to hear from you!
In the final episode of 2025, the team reviews the impressive number of publications, journal articles, and science news headlines we've covered over the past year. We pick our favorite articles and end with a special game to decide who will be crowned the BugBytes champion for 2025! Be sure to check out NPMA's Pestology blog for more information on the research covered in this episode! Have questions or feedback for the BugBytes team? Email us at training@pestworld.org, we'd love to hear from you!
BugBytes recorded our third LIVE episode at PestWorld 2025! In this live episode, the team covered new research on mosquito host-seeking behavior, the latest advances in termite baiting, and novel stored product pest management techniques! We're joined by a live audience as our guest judges this episode! Be sure to check out NPMA's Pestology blog for more information on the research covered in this episode! Have questions or feedback for the BugBytes team? Email us at training@pestworld.org, we'd love to hear from you!
This month we catch up with Bobby Jenkins of ABC Pest Control & Commercial Services fresh off his 5,000 mile bike ride with brother Raleigh Jenkins to raise money . Our team also reviews new research exploring fruit cocktails as potential mosquito repellents, and we cover two different papers exploring repellency and active ingredient translocation with Pharaoh ants! Visit www.BrothersBike.org to learn more about Bobby's epic 5,000 mile bike ride, what the were riding for, and how to donate to support Mission Lazarus & the Moss Pieratt Foundation. Be sure to check out NPMA's Pestology blog for more information on the research covered in this episode! Have questions or feedback for the BugBytes team? Email us at training@pestworld.org, we'd love to hear from you!
In this month's episode, the team covers new tools for controlling kissing bugs, using ants to detect Spotted Lantern Flys, and new insights into cockroach gel bait contamination (or lack there of). We're joined by special guest Bert Dodson Jr. of Dodson Pest Control! To learn more about the Pest Management Foundation, Foundation supported research, and scholarship opportunities, visit www.npmafoundation.org Be sure to check out NPMA's Pestology blog for more information on the research covered in this episode! Have questions or feedback for the BugBytes team? Email us at training@pestworld.org, we'd love to hear from you!
When Alan Framer started his pest control company 16 years ago, he faced the same uncertainty and challenges every new business owner experiences. But he had something many don't, a seasoned guide. Ray Johnson, former owner of Johnson Pest Control and past President of the NPMA, agreed to mentor him. Alan traveled to Tennessee to work alongside Ray for two full days, soaking in decades of hard-earned wisdom. The insights he gained helped him sidestep costly mistakes, make smarter decisions, and lay the foundation for a thriving business.In this episode, Allan Draper sits down with Alan to unpack how mentorship shaped his journey, the specific lessons that still guide him today, and the pitfalls he was able to avoid thanks to wise counsel. They also discuss why mentorship isn't just valuable for newcomers, it's a powerful tool at every stage of business growth. Now, with years of experience under his belt, Alan shares how he's paying it forward by mentoring other pest control operators, helping them navigate the startup phase and build lasting success.Whether you're just launching or looking to break through to the next level, this conversation will inspire you to seek out the right guidance and maybe even become that guide for someone else.
In this month's episode, the team reviews new research on bed bug fumigation options, why spider moms are awesome, and how viruses infecting fire ants may impact colony collapse disorder. We're joined by a very special guest Kathy Corradi, the Citywide Director of Rodent Mitigation for New York City. You may also know her as NYC's Rodent Czar! To learn more about New York's Rat Pack program, click HERE Be sure to check out NPMA's Pestology blog for more information on the research covered in this episode! Have questions or feedback for the BugBytes team? Email us at training@pestworld.org, we'd love to hear from you!
Jim Fredericks, Ph.D. is a Board Certified Entomologist and Senior Vice President of Public Affairs at the National Pest Management Association (NPMA). He received his B.S. degree in Biology Education from Millersville University of Pennsylvania and his M.S. degree in Entomology from The University of Delaware. In 2012, Dr. Fredericks received his Ph.D. in Entomology and Wildlife Ecology from the Department of Entomology and Wildlife Ecology at the University of Delaware. Prior to his role with the NPMA, Jim spent more than 11 years working for a commercial pest control company as a Technical Director, where he was responsible product selection, treatment protocol development, service quality assurance, and technical training. In this episode of Food Safety Matters, we speak with Dr. Fredericks [17:48] about: The fundamentals of rodent-proofing a facility—the “gold standard” in rodent control Important factors to consider when rodent-proofing a facility, such as behavioral differences between species Why rodent identification, including species and sex, is critical for pest control Benefits of establishing and maintaining a collaborative relationship between a pest management provider and a food facility Best practices for rodent control device placement in a food facility, based in “common sense driven by knowledge of pest biology and behavior” Challenges that may arise when addressing different kinds of pests in the same facility, as well as possible overlap in pest control approaches Real-time data collected by pest control tools and technologies, and how this data is used Ways in which food facilities can lean on their pest control providers—beyond the task of checking pest traps. News and Resources News Judge Stephen Vaden Sworn in as USDA Deputy Secretary [2:22] USDA-FSIS Announces Dr. Justin Ransom as New Administrator [2:57] EFSA Board Nominates Dr. Nikolaus Kriz as Executive Director [3:29] Conagra Brands to Remove FD&C Colors from U.S. Frozen Product Portfolio by End-2025 [4:18] FDA Plans to Issue Guidance on Natural Food Colorants, Other Priority Topics in 2025 [6:38] Secretary Rollins Unveils New USDA Food Safety Policy Plan at FSIS Midwestern Lab Grand Opening [8:57] FDA Issues Final Guidance for Industry on its Use of Remote Regulatory Assessments [14:19] Resources National Pest Management Association Upcoming Webinar: Strategies for Rodent Control in Distribution Facilities We Want to Hear from You! Please send us your questions and suggestions to podcast@food-safety.com
In this month's special episode, the team sits down with industry icon Judy Dold with Rose Pest Solutions to discuss the origins of the National Pest Control Association, her path to becoming NPMA President, and the history of Rose Pest Solutions. Oh yeah, we also covered some science. The team shared new research on tick checks, changes in mite taxonomy, and mosquito feeding preferences. Be sure to check out NPMA's Pestology blog for more information on the research covered in this episode! Have questions or feedback for the BugBytes team? Email us at training@pestworld.org, we'd love to hear from you!
This month, NPMA's Technical Team presents on new research highlighting transgenic mosquito fungi, how some plants can be used to monitor for bed bugs, and the stability of bed bug excreted histamines. We're joined by special guests Courtney and Adam Carace with Pest-End. Be sure to check out NPMA's Pestology blog for more information on the research covered in this episode! Have questions or feedback for the BugBytes team? Email us at training@pestworld.org, we'd love to hear from you!
Tom Jarzynka, VP of Technical & Training for Massey Services, joins Dan and Donnie this week to share his journey in the pest control industry and talk about credentials. As a member of NPMA's QualityPro board, Tom shares what it takes to become accredited, how it helps pest control companies in practical terms and what's coming down the pike for the program. Guest: Tom Jarzynka, Vice President of Technical & Training, Massey Services Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services
In this jam-packed episode of the Bug Bux podcast, Eric and Jake sit down with the legendary Dr. Jim Fredericks—board-certified entomologist and Senior VP of Public Affairs at the NPMA. From tick awareness and pest control PR to the difference between NPMA and PPMA, they dig into the resources that can help pest pros thrive. Jim shares insider info on NPMA Pro certification, PPMA Mainframe, and what to expect from PestWorld 2025 in Orlando. If you're ready to grow your business and your industry smarts, this is one you don't want to miss.
In this month's episode, NPMA's technical team presented new research on consumer and professional grade cockroach baits, what termite corpse management means for termiticide performance, and insights into the USDA's dataset on Highly Pathogenic Avian Influenza. We're joined by two special guests, Adam Brashier and Del Lawson of Modern Pest Control! Be sure to check out NPMA's Pestology blog for more information on the research covered in this episode! Have questions or feedback for the BugBytes team? Email us at training@pestworld.org, we'd love to hear from you!
In this episode, the NPMA team discusses new research on how bed bugs could solve crimes, ways to improve bed bug control, and the use of artificial intelligence to track cockroaches. We're joined by special guest Erin Richardson of All-American Pest Control! To learn more about the All-American Pest Control STEAM Trailblazer Scholarship and other scholarship opportunities through NPMA's Pest Management Foundation, CLICK HERE Be sure to check out NPMA's Pestology blog for more information on the research covered in this episode! Have questions or feedback for the BugBytes team? Email us at training@pestworld.org, we'd love to hear from you!
In this month's episode, Laura covers new research on housefly control, Mike talks about new research tracking changes in insecticide resistance in mosquitoes, and Ellie covers a publication focused on tracking the red imported fire ant. We're joined by special guest, Megan Moloney with NPMA! If you have questions or feedback for the BugBytes team, email us at training@pestworld.org, we'd love to hear from you! And, be sure to check out NPMA's Pestology blog (npmapestology.com/)for more information on the research covered in this episode!
In this episode, we introduce a new segment called "What's the Buzz" (name still pending) where we quiz our guests on recent industry news headlines! We also cover new research on Joro spider (Trichonephila clavata) heartrates, the use of rancid fat to repel mosquitoes, and new pheromone-based control options for the Indianmeal moth (Plodia interpunctella). And, for the first time ever, we're joined by TWO special guests, Noelle and Rian Goins with Get Goins Pest Control! For more information on the Keep It Goins Foundation, visit https://keepitgoins.org/ If you have questions or feedback for the BugBytes team, email us at training@pestworld.org, we'd love to hear from you! And, be sure to check out NPMA's Pestology blog (npmapestology.com/)for more information on the research covered in this episode!
In this episode, the team discusses new research in termite baiting, ways to make a better horse fly trap, and the genetics behind why some cockroaches may be better vectors of salmonella. We're joined in this episode by special guest, Aly Silva Mulgrew with Plunkett's Pest Control! If you have questions or feedback for the BugBytes team, email us at training@pestworld.org, we'd love to hear from you! And, be sure to check out NPMA's Pestology blog (npmapestology.com/)for more information on the research covered in this episode!
This week Dan and Donnie welcome Faye Golden, new National Pest Management Association president, to the podcast. She shares her goals and initiatives, including a new individual certification program, how she plans to share the "hidden secret" of pest control careers and pressing regulatory issues. Guest: Faye Golden, Director of Government Affairs, Cook's Pest Control & President, NPMA Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services
In this episode, Laura covers new information on mosquito swarms and location cues used during mating, Mike discusses new research on seasonal management efforts for blacklegged ticks, and Ellie gives us an update on the silver bullet for battling biting midges! We're joined by special guest, Court Parker of Bug Busters! Be sure to check out NPMA's Pestology blog for more information on the research covered in this episode! https://npmapestology.com/ Have questions or feedback for the BugBytes team? Email us at training@pestworld.org, we'd love to hear from you!
Your NPMA Bugbytes team taped a LIVE podcast episode with attendees at PestWorld 2024 in Denver Colorado! The team covered new research on paper wasps, bed bugs, and Argentine ants. And, a new podcast trophy was unveiled! Be sure to check out NPMA's Pestology blog for more information on the research covered in this episode! https://npmapestology.com/ Have questions or feedback for the BugBytes team? Email us at training@pestworld.org, we'd love to hear from you!
In this episode, we cover new research on links between tires and mosquito populations, the efficacy of consumer control products against German cockroaches, and the impacts of pheromones on flight behavior of the Mediterranean flour moth. We're joined by special guest Bill Cowley of Cowley's Pest Services! Be sure to check out NPMA's Pestology blog for more information on the research covered in this episode! https://npmapestology.com/ Have questions or feedback for the BugBytes team? Email us at training@pestworld.org, we'd love to hear from you!
On this episode, NPMA's CEO Dominique Stumpf joins Dan and Donnie to discuss what's new at the association and what PMPs can expect from PestWorld 2024. Highlights include a nearly sold out exhibit hall, an improved first-timers experience, a new initiative called NPMA Basecamp, featuring fireside chats and opportunities for attendees to learn and engage with leaders, and more. Guest: Dominique Stumpf, CEO, National Pest Management Association Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services
In this episode, NPMA's technical team discusses the benefits of ant amputations, we dive into the phenomena of termite death zones, and we share new research on novel active ingredients used to control cockroaches. We're joined in this episode by special guest Sara Cromwell of Abell Pest Control! Be sure to check out NPMA's Pestology blog for more information on the research covered in this episode! https://npmapestology.com/ Have questions or feedback for the BugBytes team? Email us at training@pestworld.org, we'd love to hear from you!
Send us a Text Message.Is the stress of moving and selling getting you down? We share our own frustrating experiences with sky-high rental truck costs and the disappearing act of free moving boxes. But that's just the tip of the iceberg! This episode also brings you into the unnecessarily heated world of real estate transactions, featuring a tense re-inspection drama. When an agent demanded an updated termite inspection report, it set off a chain of fiery exchanges and procedural confusion. Discover why the NPMA 33 form is so crucial, and how adhering to state regulations and maintaining accurate documentation can save you from legal headaches.Ever faced pressure to cut corners in real estate? We expose a troubling incident where an agent tried to push us into bypassing state rules. Learn the severe consequences of fraudulent practices as we share stories including potential felony charges over fake invoices and inflated repair costs. We also touch on the real estate market's current pulse, including the tantalizing prospect of lower mortgage rates on the horizon. This episode serves as a crucial reminder of the importance of honesty, professionalism, and ethical standards in every transaction. Tune in for eye-opening insights and essential advice to navigate the ever-complex world of real estate.Support the Show.To learn more about Habitation Investigation, the Two-time Winner of the Best Home Inspection Company in the Midwest visit Home Inspection Columbus Ohio - Habitation Investigation (homeinspectionsinohio.com) Schedule online if you need a home inspection or related services. If in need of a real estate agent definitely recommend checking the agents that have been guests on the podcast.See some fun home inspection findings Habitation Investigation LLC (@habitationinvestigation) • Instagram photos and videosFacebook Page FacebookFor home buyers: What to expect from a home inspection. YT video for home buyersHomebuyers, Help Protect Yourself When Going Commando (buying without the home inspection) – Habitation Investigation (homeinspectionsinohio.com)If you would like to be a guest on the podcast contact us and let us know. You can visit Home (jimtroth.com) and go to the podcast page.
In this episode, the team shares new research on ways fire ants can avoid exposure to pesticide treatments, methods of protecting historic structures from subterranean termites, and carnivorous organisms that eat mosquito larvae. We're joined by special guest Jamie Ogle of Lloyd Pest Control! Follow this link learn more about the Jim Ogle Scholarship and other scholarship opportunities through NPMA's Pest Management Foundation: https://www.npmapestworld.org/foundation Be sure to check out NPMA's Pestology blog for more information on the research covered in this episode! https://npmapestology.com/ Have questions or feedback for the BugBytes team? Email us at training@pestworld.org, we'd love to hear from you!
In today's episode, Eric and Jake had the pleasure of hosting Jim Fredericks, the Senior Vice President of Public Affairs at the National Pest Management Association (NPMA)/Executive Director of the Professional Pest Management Alliance (PPMA). Jim shared a wealth of knowledge about the resources and opportunities available through NPMA and PPMA, which are designed to help PCOs grow and succeed.Topics Include:Introduction (0:00)Introduction to Guest: Jim Fredericks (3:33)PPMA and Its Mission (6:38)Consumer Outreach and Impact (10:30)PPMA's Social Media and Video Projects (11:08)Mainframe Content for PCOs (15:00)NPMA Resources and Benefits (21:55)Networking and Collaboration in Pest Control (31:19)Overview of Quality Pro (38:30)
In this episode we cover gamma rays, pan allergens, and scuttle flies. We're joined by special guest Jillian Gardner of NPMA! Follow this link learn more about NPMA's Executive Leadership Program: https://www.npmapestworld.org/engage/leadership-programs/executive-leadership-program/ Be sure to check out NPMA's Pestology blog for more information on the research covered in this episode! https://npmapestology.com/ Have questions or feedback for the BugBytes team? Email us at training@pestworld.org, we'd love to hear from you!
In this episode we cover new research on brown widow spiders, zombie ants, and how artificial intelligence could be used to control spotted lantern flies. We're joined by special guest Dauphin Ewart with The Bug Master of Austin, Texas. Be sure to check out NPMA's Pestology blog for more information on the research covered in this episode! https://npmapestology.com/ Have questions or feedback for the BugBytes team? Email us at training@pestworld.org, we'd love to hear from you!
JD Darr, Director of Legislative and Regulatory Affairs for the National Pest Management Association, joins Dan and Donnie on this episode to share the legislative and regulatory issues on NPMA members' minds. He also covers the importance of using your voice to influence public policy and what you can expect when you attend a Legislative Day event. Guests: JD Darr, Director, Legislative and Regulatory Affairs, National Pest Management Association Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services
In this episode, Laura gives us a glimpse into the future with an update on cyborg cockroaches, Mike explores how arthropods survival the winter cold, and Ellie reviews new research investigating bait abandonment by ants. We're joined by special guest Jen McCauley with McCauley Pest Services out of Bryant, Arkansas! Be sure to check out NPMA's Pestology blog for more information on the research covered in this episode! https://npmapestology.com/ Have questions or feedback for the BugBytes team? Email us at training@pestworld.org, we'd love to hear from you!
Jim Fredericks, Ph.D. is back on the podcast to share the latest Professional Pest Management Alliance initiatives and what's coming down the pike. They cover large-scale projects, media coverage, the benefits of investing in PPMA and other ways the organization is growing and protecting the industry. Guest: Jim Fredericks, Ph.D., Senior VP of Public Affairs of NPMA and Executive Director of PPMA Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services
In this episode, Laura returns as the back-to-back BugBytes champion to cover a new paper on tick research, Mike talks about microwaving insecticides, and Ellie shares a review paper on the history and trajectory of Urban Entomology. We're joined by special guest King Jones, owner of CT Pest Solutions! Be sure to check out NPMA's Pestology blog for more information on the research covered in this episode! https://npmapestology.com/ Have questions or feedback for the BugBytes team? Email us at training@pestworld.org, we'd love to hear from you!
The nerd herd is back with another informative episode! This month Mike covers research on the impact of artificial sweeteners on German cockroaches, Ellie covers a study on histamines produced by blood-feeding insects, and Laura talks ticks! We're joined in this episode by special guest Emily Thomas Kendrick, CEO of Arrow Exterminators. Be sure to check out NPMA's Pestology blog for more information on the research covered in this episode! https://npmapestology.com/ Have questions or feedback for the BugBytes team? Email us at training@pestworld.org, we'd love to hear from you!
In this episode, Mike shares new breakthroughs in artificial intelligence technology used to locate invasive ants, Laura highlights research looking at how age impacts malaria transmission in mosquitoes, and Ellie reviews a recent study investigating if mosquito repellent devices impact pollinators. We're joined by special guest, William Hoffman of Hoffman Exterminators. Be sure to check out NPMA's Pestology blog for more information on the research covered in this episode! https://npmapestology.com/
We return to our usual format where three bug nerds compete to see who can impress our guest judge with the best research summary in 5 minutes or less. We're joined by special guest Julie Tesh-Clark with Pest Management Systems. Be sure to check out NPMA's Pestology Blog (https://npmapestology.com/) for a deeper dive into the research we highlight on each episode!
Dominique Stumpf's journey to becoming CEO of the National Pest Management Association (NPMA) is characterized by seizing opportunities, embracing challenges, and constantly learning and growing along the way. Stumpf joined the NPCA, now known as NPMA, in 1997, and within just two months she found herself sitting at the management table and actively involved in shaping the association's direction. This early involvement marked the beginning of her path within the organization. 25 years later, Stumpf and NPMA have continued to make a significant impact on the pest control industry, and we're excited to share her journey with you today. Additional topics include workforce development, programming & educational content offered through NPMA, the future of pest control, and MORE! NPMA, a non-profit with more than 7,000 members, was established in 1933 to support the pest management industry's commitment to the protection of public health, food and property, reflected in the continuing education of industry professionals and the dissemination of information to homeowners and businesses. Visit www.npmapestworld.org for more information.
Kevin Poland serves as President of American Pest, an Anticimex Company based in Maryland, with over 400 employees and $59 million in annual revenue. Poland graduated from Shepherd University in 2010 with a Sports Communication degree and began his journey with American Pest in 2010 as the event marketing specialist. During his time at American Pest, Kevin has found a way to “gamify” his company's culture, while also maintaining multiple locations. His team has maintained their place on the PCT Top 100 list for a few years now, with hopes to meet $100 million in revenue by their 100 year anniversary in 2025. In today's episode Rusty and Kevin discuss the importance of networking within your industry, finding leadership groups, customer retention, and more. Additional topics include NPMA's Academy Program, coaching team members, and the future of home based services. https://www.facebook.com/prewettpestpodcast
Mickey Thomas serves as Senior VP of Customer Care & Inside Sales at Arrow Exterminators. Last year Arrow Exterminators employed 2,000 team members and brought in $300 million in revenue. Mickey has been a part of the Arrow Exterminators team for almost 15 years and when she started they had 42 service centers. They now have 155…talk about growth. Rusty met Mickey through the Executive Leadership Program for NPMA and today she made the trip to Auburn, Alabama to discuss all things pest control & business. The two discuss career development, culture, customer care, and so much more. Mickey definitely brings high energy in today's episode, and is our first ever guest to have a 2 part series. You won't want to miss this! Stay tuned for Part Two.
Dan Gordon is the Managing Director of PCO Bookkeepers, a bookkeeping and CFO consulting company that works with pest control companies nationwide. After Dan started PCO Bookkeepers in 2000, the company grew to include staff members who are CPAs, MBAs, enrolled agents, and full-charged bookkeepers. As experts in financial management, Dan and his team help grow and manage rapidly expanding pest control companies. Dan is also the Managing Partner of Turf Books, the Managing Director of PCO M&A Specialists, and a Managing Member of Wealth Depot LLC. In addition to this, Dan is a sought-after lecturer and has written articles for NPMA's PestWorld, PMP, PCT, Lawn & Landscape, and Landscape Management. In this episode… How should you manage your finances for optimal growth in the pest control industry? What are the most common bookkeeping mistakes, and how can you avoid them within your own business? Finance expert Dan Gordon specializes in accounting for pest control and lawn care businesses. According to Dan, there is no regulation on accounting and bookkeeping within the pest control industry, so it's important to seek out help and resources to make sure that you're on track for exponential growth. The pest and lawn industry is a recurring revenue industry, and Dan is here to share his advice on how to secure good financial standing and development. In this episode of the Multiply You Podcast, Austin Clark sits down with Dan Gordon, Managing Director of PCO Bookkeepers, to talk about accounting, bookkeeping, and financial growth within the pest control industry. Dan shares when to buy and sell, the future of the economy in the post-pandemic world, and tips for categorizing and managing accounts for your business. Stay tuned.
We talk alot about the "second resource" during the podcasts but you might be asking "what exactly am I looking for?" In this episode we talk about how to use books/apps like NPMA field guide or Mallis whether its your second resource of inofrmation or your primary resource.