Podcasts about home service millionaire

Tommy sits down with Mike Andes, CEO of Augusta Lawn and host of the Home Service Millionaire podcast. Mike discusses his journey in the landscaping industry, the challenges of franchising, and the importance of building systems in your business. They discuss the challenges faced by young entrepreneurs and the strategies for turning around struggling businesses, emphasizing the need for a mindset shift towards profitability and growth.    Don't forget to register for Tommy's event, Freedom 2025! This is the event where Tommy's billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025. For more details visit freedomevent.com   For more information about Mike, visit mikeandes.com

Tommy Mello is the author of Home Service Millionaire and Elevate, and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 22 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about lead generation, delegation, financial intelligence…

Tommy Mello is the author of Home Service Millionaire and Elevate, and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 22 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about operational efficiency, branding, team management...

Tommy Mello is the author of Home Service Millionaire and Elevate, and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 22 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses.  In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about hiring, marketing budgets, valuation…

Tommy Mello is the author of Home Service Millionaire and Elevate, and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 22 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about business intelligence, employee accountability, development programs...

Tommy Mello is the Owner of A1 Garage Door Service, the largest independently-owned garage door company in North America. Tommy is the author of the Amazon best-seller Home Service Millionaire, which details his story of turning a local garage door service business from $50,000 in debt to a $30 million company in seven years. He also created The Home Service Expert, a leading resource for ambitious home service entrepreneurs. Through The Home Service Expert, Tommy provides services as a Keynote Speaker, Consultant, and Trainer, and he hosts The Home Service Expert Podcast.  In this episode… What drives an entrepreneur to push through adversity and transform a humble business into a multimillion-dollar empire? How do they navigate the challenges, make pivotal decisions, and maintain their passion when faced with what seems like insurmountable obstacles? Tommy Mello shares his fascinating story of building A-1 Garage Door Service from indebted into a leading $220 million business. He reveals the critical moments when he almost quit and the life-changing decisions he made to turn around struggling markets. Tommy discusses the importance of mentorship and the invaluable insights he gained from industry experts like Al Levi, who taught him the significance of systems and standard operating procedures. His tales of navigating financial challenges, such as handling a bridge loan and making tough calls to close non-performing markets, give listeners a real glimpse into the gritty realities of entrepreneurship. In this episode of Inspired Insider Podcast, Dr. Jeremy Weisz interviews Tommy Mello, Owner of A1 Garage Door Service, about growing a multimillion-dollar service business. Tommy shares the pivotal decisions and sacrifices he made to turn around his struggling business ventures, strategies for hiring A-players and building an unstoppable team, continuous employee training, the value of having mentors, and the essential tools and software that propelled their growth.

Tommy Mello is the author of Home Service Millionaire and Elevate, and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 19 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about customer service, finance and credit, talent retention, scaling strategies...

Tommy Mello is the author of Home Service Millionaire and Elevate, and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 19 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about profitability, mindset shifts, equity incentive programs...

Tommy Mello is the author of Home Service Millionaire and Elevate, and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 19 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about digital marketing, task delegation, smart networking…

Tommy Mello is the author of Home Service Millionaire and Elevate, and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 19 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about digital marketing, task delegation, smart networking…

Tommy Mello is the author of Home Service Millionaire and Elevate, and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 19 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about business efficiency, online brand presence, scaling strategies...

I've got a great show for you today that's packed with practical tips and insights. My co-host, John DeLaurier, is not able to join us today, but Tommy Mello is here. He's the Home Service Millionaire, the author of several bestselling books, and a repeat guest on the show. He last joined us in June 2023 for Episode 348, and he's back for today's show. He is the owner of A1 Garage Door Service and hosts The Home Service Expert Podcast. You don't want to miss this episode that's packed with Tommy's great advice for roofing contractors!What you'll hear in this episode:Highlights of Tommy's booksAn overview of the Freedom Event in San Diego: September 25-27An update on Tommy's life and business–and how he's saving $20 million by negotiating with his vendorsTommy's wins in every area of life by eliminating all that's not positive and finding happiness, gratefulness, love, and contentmentGrowing a billion-dollar businessAI tools, integrations, and automation: how Tommy is using them to his advantageTommy's advice about knowing your numbers and having KPIs in order from an equity perspectiveNewsflash: Your kids don't want your business!Tommy's take on diversification, an exit plan, and how AI has changed the landscape“Remember your WHY. Wake up. Take action. Today's the day.”“There's nothing that happened that didn't come from your habits and decisions. You're the problem.”The answer for contractors who need to generate more leads: cultivate relationships, don't keep “decent” employees, stack your deck, use pictures in your reviews, and network with referral partners“The cheapest is never the best.”Tommy's advice on getting better reviewsResourcesConnect with Tommy MelloWebsite, The Home Service Expert podcastSet up a FREE strategy call with Dave and get a few tips on how you can improve your business: https://davesullivan.as.me/free-strategy-callInterested in learning more about our 1-on-1 coaching, our mastermind groups, or our fractional professional services? Email me at dave@theroofercoach.com. or send me a text at (510) 612-1450.No Plan? No problem. Download our FREE 1-Page Business Plan For Roofing Contractors https://theroofershow.com/plan.Vetted Sponsors Of The Roofer ShowHave RUBY answer your phones and tee up the sale by leaving a great first impression. Use this link to get up to $150 off your first month's service: http://get.ruby.com/theroofercoach.Automate your Follow-Up and close more sales with ProLine. Get started for FREE at https://useproline.com/. Use promo code “Dave50” for $50 off your first month's service!Our newest sponsor, SMA Support Services, fills a need by empowering contractors to simplify and optimize their operational processes with virtual assistant and call center services. Explore what a virtual assistant can do for your...

In this podcast episode, Jered, a successful millionaire home service business owner, shares his insights and explains how to fast-track the growth of your plumbing business. He discusses key strategies such as investing in your team, leveraging digital marketing to reach more customers, and implementing efficient systems and processes. Jered also emphasizes the importance of managing yourself effectively, including setting clear goals, maintaining balance, and continuously improving your leadership skills. By sharing his own experiences and practical advice, Jered aims to help plumbing business owners accelerate their growth and achieve long-term success.

Tommy Mello is the author of Home Service Millionaire and Elevate, and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 19 states. Through Home Service Freedom and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about marketing investments, equity programs, advertisement spending…  

In today's episode, we have the privilege of sitting down with a true industry titan, Tommy Mello.  Tommy is not only the Owner of A1 Garage Door Service, a national garage door repair chain that serves an astonishing 16,000 homes every month, but he's also a business luminary who generated over $125 million in revenue last year, with an impressive $25 million in EBITDA. Additionally, he is the author of two game-changing books, "Home Service Millionaire" and "Elevate: Build A Business Where Everyone Can Win." Tommy discusses how he created success in his business and how his everyday mindset creates business for him. From prioritizing empathy and brand development to fostering a culture of personal and professional success, Tommy offers invaluable insights for entrepreneurs and professionals alike.  If you're ready to elevate your business in 2024 and beyond, make sure to watch this ENTIRE episode for winning strategies from our friend and guest Tommy Mello.  Chapters: 00:00 Introduction 4:53 Prioritizing leadership, team building, and standard operating procedures 8:56 Focus on affluent clients for consistent business regardless of the economy  9:59 Personal background and motivation for entrepreneurial journey  12:09 Emphasizing profitability over revenue 15:12 Promoting a culture of personal and professional success  19:10 Importance of strategic data analysis  24:05 Realization of the importance of work-life balance 36:25 Asking a final question about rebuilding success from scratch 38:08 Emphasizing the importance of seeking advice from successful individuals Connect with us on social media to stay updated on upcoming episodes and exclusive content! Subscribe To The Podcast Here: Apple Podcasts Spotify YouTube Connect With Me: Facebook Instagram LinkedIn Twitter TikTok YouTube For further business training opportunities visit Founders Organization: https://foundersorganization.com/event/ Order My #1 Bestselling Book “WEALTH HABITS” Here: https://www.candyvalentino.com/book Learn more about your ad choices. Visit podcastchoices.com/adchoices

Tommy Mello is the author of Home Service Millionaire and Elevate, and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 19 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about investments, scaling businesses, CRM systems…

Tommy Mello is the author of Home Service Millionaire and Elevate, and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 19 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about investment opportunities, leveraging manuals, loan management, growth strategies…

Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 19 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses.  In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about investment opportunities, leveraging manuals, loan management, growth strategies…  

This week on the show we welcome Tommy Mello, owner of A1 Garage Door Service, has built a $220+ million home service business spanning 22 states. From humble beginnings, his journey reflects resilience and hard work. Tommy hosts the top-rated Home Service Expert podcast and authored best-sellers like "Home Service Millionaire" and "Elevate." Recognized in Forbes and Entrepreneur, he's committed to helping others succeed, epitomizing an entrepreneur who not only achieves but uplifts.

Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 19 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about business expansions, booking rates, recruitment and retention strategies, data analysis…

REGISTER FOR THE NEW ERA OF CONTRACTING SUMMIT HERE: https://www.contractorgrowthnetwork.com/the-new-era-of-contracting-summit/   In today's episode, we have the privilege of sitting down with a true industry titan, Tommy Mello. Tommy is not only the Owner of A1 Garage Door Service, a national garage door repair chain that serves an astonishing 16,000 homes every month, but he's also a business luminary who generated over $125 million in revenue last year, with an impressive $25 million in EBITDA.    Additionally, he is the author of two game-changing books, "Home Service Millionaire" and "Elevate: Build A Business Where Everyone Can Win."   Don't miss this engaging conversation with Tommy Mello as he shares his wealth of knowledge and experience that has propelled him to success in the home service industry. As a special treat, Tommy will be a featured speaker at our upcoming New Era of Contracting Summit on January 24th and 25th.   In this episode, we explore some key questions with Tommy:   • Prioritizing Business Elements: Tommy ranks the importance of sales, marketing, hiring, operations, and finance, providing valuable insights into what drives his business success.   • The Power of Staff: Discover how Tommy's team has been instrumental in setting his company apart in a competitive market.   • Personality vs. Talent: Tommy discusses why hiring for personality often takes precedence over hiring for talent.   • Building the Right Brand: Hear about the transformative impact of advertising the right brand for your business.   • Transitioning to the Visionary Role: Learn how Tommy managed to shift from working in the business to leading it as a visionary.   • The Perfection-Scaling Paradox: Explore why perfection can hinder your scaling efforts.   • Market Strategy: Tommy shares valuable advice for businesses facing the tough decision of pulling out of certain markets. If you're ready to elevate your business in 2024 and beyond, make sure to catch Tommy Mello speaking at the New Era of Contracting Summit on January 24th and 25th. Secure your tickets today using the link in the podcast description! This episode is packed with insights that can help you take your business to new heights, so don't miss out. Subscribe now and stay tuned for more episodes that will empower you on your entrepreneurial journey.   REGISTER FOR THE NEW ERA OF CONTRACTING SUMMIT HERE: https://www.contractorgrowthnetwork.com/the-new-era-of-contracting-summit/    

Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 19 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about buying or selling companies, hiring technicians, recording financials, task delegation…

Tommy Mello is the owner and operator of A1 Garage Door Service, one of the most successful home service businesses in the country. He also hosts the Home Service Expert podcast, was named a Top Entrepreneur Under 35, and owns and invests in several other businesses ranging from Christmas lights to mobile apps.In this episode, Tommy breaks down how you can build wealth with recession-resistant, blue-collar service businesses – and how to have fun doing it. You'll learn how he went from $50,000 in debt to a massive exit and "life-changing" money, all while helping his team members achieve their own dreams and undergoing a personal evolution in his leadership, health, and faith.Tommy also shares:- Why arbitrage is the one business skill to rule them all- Why home service businesses thrive despite pandemics, recessions, and the advent of AI- Vanity metrics and the only 4 Key Performance Indicators (KPI's) he cares about- Why you should "always be recruiting," and why he doesn't worry about giving away secrets to his competition- The #1 mistake he sees people make when starting service businesses- How to hire A-players and motivate them with equity and other performance incentives- His religious faith and the "deal" he made with Jesus when his father was on the brink of death- His health regime: Testosterone Replacement Therapy (TRT), supplements, and massage- The health benefits he's experienced since abstaining from alcohol- Exactly what he'd do if he had to start over with no moneyTommy's Charitable Cause:The Johns Hopkins Center for Health Security, an "independent, nonprofit organization that works to protect people's health from epidemics and pandemics and ensures that communities are resilient to major challenges." **All ad revenue from this episode is donated directly to the charity of the guest's choiceConnect with Tommy:- Instagram- TikTok- Home Service Expert Facebook Group- Home Service Expert Podcast- Freedom Event Conference Nov 1-3 in Orlando- Tommy's book, "Home Service Millionaire"

Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 19 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about the performance pay models, franchising strategies, lead generation, marketing, hiring technicians…

In this riveting episode, we sit down with the entrepreneurial powerhouse, Tommy Mello. As the visionary behind A1 Garage Door Services, Tommy has carved out a remarkable niche in the home service sector. But his journey doesn't end there! He's written two best-selling books, Home Service Millionaire and Elevate, and hosts his own podcast, The Home Service Expert Podcast.We discussed:The Nail It Before You Scale It MentalityThe Biggest Obstacles He FacesHow He Stays So Focused On His GoalsHow His Upbringing Molded Him To Be Goal-Focused and Not Money-FocusedWhat Principle Are Owners Most Weak InWhether you're an aspiring entrepreneur, a seasoned business owner, or just love a good success story, this episode is packed with value!Find Tommy :Get a copy of Elevate: Build A Business Where Everybody Wins:https://angels.homeservicemillionaire.com/order-537068861647523872885Listen to The Home Service Expert Podcast: https://podcasts.apple.com/us/podcast/the-home-service-expert-podcast/id1341478446Join the Home Service Expert Facebook Group:https://www.facebook.com/groups/2732901080161138On The Web: https://a1garage.com/On The Web: https://homeserviceexpert.com/Facebook: https://www.facebook.com/A1GarageDoorServiceFacebook: https://www.facebook.com/thomasmelloInstagram: https://www.instagram.com/officialtommymello/YouTube: https://www.youtube.com/user/A1GarageDoorServiceLinkedin: https://www.linkedin.com/in/tommymello/Join Our Group: https://www.facebook.com/groups/hvacrevealedPresented By On Purpose Media: https://www.onpurposemedia.ca/For HVAC Internet Marketing reach out to us at info@onpurposemedia.ca or 888-428-0662Sponsored By: Chiirp: https://chiirp.com/hssrReal Time Marketing: https://realtime360.io/

 We've got a great show for you today with our returning guest, Tommy Mello. He is “The Home Service Millionaire” who joined us for Episode 281: How to Build a $100 Million Home Service Business. Tommy is the owner of A1 Garage Door Service, host of The Home Service Expert podcast, creator of the Freedom Conference, and author of Home Service Millionaire and his latest book, Elevate: Build a Business Where Everybody Wins.    My co-host, John DeLaurier, and I are excited to welcome Tommy back to the show and hear his expert advice in today's show! Join us!   What you'll hear in this episode: What we are noticing in the roofing market right now–and why now is NOT the time to cut your marketing budget Highlights of the big milestones in Tommy's business and personal life since his last show with us–and why he has made BIG changes Why Tommy wrote his latest book, Elevate Why having the “there just aren't good people out there to hire” attitude means you, as a business owner, have poor leadership  Why your company culture is an essential form of marketing Where to find the best job recruits How Tommy works to keep employees happy at his company and even offers an equity incentive program How Tommy has saved millions by spending the money to rebrand Tommy's advice for contractors as the market slows down Why profit is more important than revenue “It's all in the numbers!” (Tommy reviews the most important KPIs in your business and why you MUST know them!) What Tommy would say to his younger self An overview of the Freedom 2023 event in Orlando, Florida, on November 1-3 Resources: Connect with Tommy Mello: Website Elevate book The Home Service Millionaire book, The Home Service Expert podcast https://tommymello.com/freedom Time is running out! Are you eligible for the Employee Retention Credit (ERC)? Visit www.rpcfinancial.com to find out! Do you need help with your books? We have a certified Quickbooks pro who is waiting to help you! Email John or Dave or contact us on Instagram for more information! Connect with John DeLaurier:  www.calldrr.com, Instagram, and Facebook Connect with Dave via text message: (510) 612-1450 Let me know if you'd like to join one of our new Mastermind groups for contractors. Email me: dave@theroofershow.com or visit The Roofer Mastermind to sign up. Download my FREE 1-Page Business Plan template at www.theroofershow.com. Contact me about one-on-one coaching at www.theroofercoach.com. We need reviews of the podcast! Please leave a five-star review. It matters! Vetted Sponsors of the Roofer Show Check out the programs that will help you gain confidence in your sales process, become a better leader, and build a winning sales team at Salestransformationgroup.com/roofershow Tee up the sale and make a great first impression by having a friendly, professional receptionist answer your phone with Ruby Receptionists. Use this link for up to $150 off your first month's service! get.ruby.com/theroofercoach Be the modern-day contractor! We help you leverage technology to generate, organize, and maximize commercial roofing leads. Find out more about Peak Leads at Peakleads.io. Automate your systems and do follow-ups better! Check out ProLine and use promo code “Dave50” for 50% off your first month's service! Additional bonuses are available for the first 100 contractors who sign up for the newest version, which just launched on August 1, 2023!    

Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 19 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about the performance pay model, team building, management strategies…

Dubbed "The Home Service Expert," Tommy Mello started a modest garage door business which has expanded to 18 states and exceeds $200 Million in revenue. He's written two books (Home Service Millionaire and Elevate), one of which details his meteoric rise from $50,000 in debt to $30 Million in seven years. In this episode he discusses the importance of a leader's ability to delegate, their willingness to learn from the experts, as well as being approachable and visible for every employee.

Tommy went from being over $50,000 in debt to building one of, if not the largest garage door companies in America, currently doing over $200 million dollars in revenue, on his way to a billion.  Tommy also hosts the Home Service Expert Podcast, and is the author of two books, Elevate, and Home Service Millionaire.  Tommy is hosting the Freedom Event in Orlando Florida, November 1-3rd, 2023, in an effort to make more home service professionals dominate their market.  Connect with Tommy Mello Tommy's Website https://homeserviceexpert.com/ A1 Garage Door website https://a1garage.com/  About the Show    Wade Swikle is the CEO of 2 College Brothers Moving, Storage and Franchising, currently with locations in Tampa, Gainesville, and Orlando, Florida. Find him online at https://www.2collegebrothers.com   

Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 19 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about onboarding, employee discipline, advertising, insurance, operating manuals, sales...

Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 19 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses.  In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about service agreements, business growth, marketing tools…  

Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 19 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about customer retention, business strategies, task delegation…

Al Levi is a consultant and CEO of the 7-Power Contractor and one of the contributors of the book The Home Service Millionaire. He was rated as one of the 25 most influential contractors in the United States by Plumbing and Mechanical Magazine, where he has also been a longtime columnist. He now helps other contractors learn how to run their businesses with less stress and more success through consultations, workshops, and webinars. In this episode, we talked about business manuals, org charts, standard operating procedures…

It's always nice to talk to someone in the business who is doing it RIGHT. Tommy Mello, “The Home Service Expert,” knows how to take care of his team members, customers, and himself. His business, A1 Garage Door Service, began in 2007 and grew to be a $30 million-plus home service business with over 200 employees in nine states in just seven years. He hosts The Home Service Expert podcast and has written a book, The Home Service Millionaire: What Successful Home Service Entrepreneurs Do To Make More Money AND Work Less.  Tommy has built a thriving Facebook group, the Home Service Expert Community, which is “a community of resilient business owners who are hungry to learn and grow.” We can learn a lot from Tommy– because whatever you are going through, he has been there. He knows what he's doing, and he has practical principles that can set you on the path to success. Join us! What you'll hear in this episode: How Tommy has learned to hire out the tasks he knows he isn't good at and live a life he enjoys Why Tommy focuses on living big today and surrounding himself with successful people How Tommy has learned to live with perseverance and tenacity Why it pays off to build a business that is a sellable asset Why you have to start with your WHY Why it's important to know your numbers and operate with accountability How Tommy has been committed to working ON his business–not IN his business The importance of the three letters A-S-K How Tommy trains employees to master eye contact, body posture, and building relationships with clients What it takes to be a good salesman What's most important in recruiting A-players The most important KPIs (key performance indicators) to track Why Tommy makes the investment to have coaches to help him Resources: Connect with Tommy: Website (and podcast) Home Service Millionaire book Facebook Twitter LinkedIn Time is running out! Are you eligible for the Employee Retention Credit (ERC)? Visit www.rpcfinancial.com to find out! Do you need help with your books? We have a certified Quickbooks pro who is waiting to help you! Email John or Dave or contact us on Instagram for more information! Connect with John DeLaurier:  www.calldrr.com, Instagram, and Facebook Connect with Dave via text message: 510-612-1450 Let me know if you'd like to join one of our new Mastermind groups for contractors. Email me: dave@theroofershow.com or visit The Roofer Mastermind to sign up. Download my FREE 1-Page Business Plan template at www.theroofershow.com. Contact me about one-on-one coaching at www.theroofercoach.com. We need reviews of the podcast! Please leave a five-star review. It matters! Vetted Sponsors of the Roofer Show Check out the programs that will help you gain confidence in your sales process, become a better leader, and build a winning sales team at Salestransformationgroup.com/roofershow Tee up the sale and make a great first impression by having a friendly, professional receptionist answer your phone with Ruby Receptionists. Use this link for up to $150 off your first month's service! get.ruby.com/theroofercoach Be the modern-day contractor! We help you leverage technology to generate, organize and maximize commercial roofing leads. Find out more about Peak Leads at Peakleads.io. Automate your systems and do follow-ups better! Check out ProLine and use promo code “Dave50” for 50% off your first month's service!

Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $200 million-plus home service business with over 500 employees in 16 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about payment structures, marketing strategies, equity incentive programs…

Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $200 million-plus home service business with over 500 employees in 16 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about onboarding, employee discipline, advertising, insurance, operating manuals, sales...

A successful business requires a business mentality. If you want to succeed in your business, you need to think like one. Learn how to lead, not just how to work. This is how Tommy Mello made his career soar. The focus of his leadership development was not on how to solve problems but on how to improve his leadership abilities. Your mindset should be focused on cultivating your team. For him, he can hire a subject matter expert to solve problems he cannot solve. Rather than being ashamed, he encourages us to ask for help and find the best people for the job. The end goal should be to manage these people and grow your business by managing them, not to do everything yourself.  In today's episode, we discuss leadership, culture, marketing systems, and recruiting the right people for your business. Be inspired by Tommy Mello's story and learn how he elevated his business. This episode provides you with an inside look at his secrets and strategy.    Tommy Mello owns A1 garage door service. Six years ago, he began his podcast to help entrepreneurs grow their businesses. He is a note-taker, and every time something comes up in his head, he writes about it. His success inspired him to write the first book Home Service Millionaire, and he then wrote Elevate, a book about attracting and developing a winning team. You can buy his book using this link: www.elevateandwin.com/keith     “I never call people my employees. I like to call them internal customers. I like to call them my coworkers. I like to call them my team.”  - Tommy Mello.   Topics Covered:  0:33 -  “Tommy Mello built a home service business specifically in the garage door industry from scratch up to 30 million 50 million, and now they're doing 200 million this year. He has over 700 employees.” Introduction to Tommy Mello. 2:04 -  “I love what I do, man, and I'm opening up doors. The first thing I start with every speech I do is I'm in the garage for business. I'm in 23 states. If you like what we do, use our company, and see how we do things, but also have a graduate company looking to partner up with a great company that's going to take care of your internal customers, that's us. So at building little marketers out there. It's amazing what happens when you give. It's the byproduct of giving just good things happen.”  Tommy shares how he got started in the business. He never refers to his employees as employees; he calls them his team. It's that kind of approach that builds a great leadership team.  7:27 - |You guys are welcome to see my price book. And they never knew what he was doing so much better. While he was marketing to the right customers at the right time. He was branded correctly, and he didn't have turnover. And so you got to pay your people the right amount. Otherwise, your guy quits who's running the warranty call for the customer. They're not there who's running on weekends and nights To the holidays, oh, they're not there because they didn't treat my employees right. They didn't pay them appropriately to a living wage, they weren't able to be homeowners. So they had to move farther out away from the city. And now they can't work for me because they didn't make enough money. So I think the byproduct of taking care of people is your customers get handled in the same day service, they got the right parts, they got a trained technician that cares.” Paying your employees appropriately was Tommy's main point. A good salary won't make them leave you. It is the byproduct of paying people what they are worth that they provide good customer service. Therefore, you must set your price high enough to cover the cost.  12:35 - “A lot of times when I was smaller and business, I thought I was saving money by buying used trucks and not hiring the best and not getting the best trainers. And I thought I'd just help. But then I realized that I was actually losing money because things weren't hitting the finish line, and things weren't getting done. And it was kind of a hodgepodge put together. And all these ideas without hiring the best consultants, without reading books, without listening to great podcasts, without getting learning at great speaking events. I realized I was actually kind of shooting myself in the foot. I was actually making my life harder. And I thought I was going to be an expert at everything, but I became a jack of all trades, a master of none. Then I started investing in myself and everybody around me. And that conclusion has been very positive.” Tommy admits that he can't do everything by himself. His secret to success is hiring the best of the best. Having a jack-of-all-trades approach won't help you succeed. It's important to stay on track with your schedule. Leadership skills can be improved by recognizing your weaknesses. 20:10 - “ I never want to be the bad guy. I'm not a good, bad guy. I'm not good at firing people. In fact, I'm probably too lenient on second or third chances. But I've really empowered my team. And I think that that's something that most business owners fail out.” Don't be afraid to make big decisions and praise those around you. Encourage your team to make their own decisions and recognize their achievements. 38:06 -  “I learned the simple formula without a budget without numbers. How much are you spending as a percentage of revenue on marketing? And if it balloons for one month, why? what's working and what's not, when you can reinvest the things that are working all the time, and the evidence is clear, because you've got data integrity to make sure the numbers are right, then it's basically a compass. And you just got to follow TrueNorth to get where you want to go. And the CRM and the accounting tools allow you to do this, but a lot of people go accounting or smiling. I don't want to budget. It's too much work. And it is a lot of work. It's a lot of work to get it right. But when it is right, you'll find the Holy Grail.” Tommy loves numbers, he's always calculating and computing. When it comes to business, numbers are very important to him. He ensures they meet their monthly KPIs. Every department maintains a scorecard to track performance.    46:12 - “I want to see their six-month plan, their one-year plan, their three-year plan, their five-year plan, and then I want to show them how it could help them hit their goals. Same thing with vendors, the same thing with anybody. And that's the whole meaning of the word Elevate. You get to win when they win. And it doesn't need to be losers.” Tommy explains why he wrote Elevate and what the book title means to him.    Key Takeaways:  “People used to talk about me on Facebook before the podcast and say he's our villain. He is such a prick. He comes into our market. He takes our employees. He raises prices, and he charges too much. And others like, well, Tommy's a pretty good guy. I'm making a lot more money now. The employees are happier. My clients are happier, and my vendors are happier because our product mix is better. So they all won. And that's the hard part for people to comprehend. And it just doesn't make sense. But it works.” - Tommy Mello “I really believe these things, and I just have you got an opportunity to grow to be whatever you want. I'm here to help you get to where you want to be. I want to know your dreams, your goals, and what you want out of life. And if we could work on these together, what do I get out of it? Number one, I love homeowners. We had two new homeowners last week. We got a new kid that came into the Awan family two weeks ago. It's amazing. Right now, yesterday, my guy rest of the hospital's wife's pregnant. I don't know if she has had the baby yet. But I love this stuff. So that's amazing. But what's also amazing about it is when they're winning, I'm winning. I tell them if their dreams are coming true, I know mine are. My dream has to be big enough for all your guys' dreams to fit inside. So when I watch every one of your dreams start to come true. The byproduct is I know, I know, I'm successful when you guys are hitting your goals because the way I designed the pay structures is it's inevitably that outcome.” - Tommy Mello   Connect with Tommy Facebook: https://www.facebook.com/thomasmello/ Podcast: https://podcasts.apple.com/podcast/id1341478446?ign-itscg=30200&ign-itsct=lt_p Instagram: https://www.instagram.com/officialtommymello/ Tiktok:https://www.tiktok.com/@officialtommymello YouTube: https://www.youtube.com/channel/UCC95oOLvDda4V6LdyRoHb3w LindkedIn: https://www.linkedin.com/in/tommymello/ Connect with Keith Instagram: https://www.instagram.com/keithkalfas/ Facebook: https://www.facebook.com/thelandscapingemployeetrap Website: https://www.keithkalfas.com/resources Youtube: https://www.youtube.com/@keith-kalfas     Resources Mentioned: The Home Service Expert: https://podcasts.apple.com/us/podcast/the-home-service-expert-podcast/id1341478446 Elevate: Build a Business Where Everybody Wins: https://www.amazon.com/Elevate-Build-Business-Where-Everybody/dp/B0BWSNBQZV HVAC Spells Wealth: https://www.amazon.com/HVAC-Spells-Wealth-Ron-Smith/dp/142431481X Rocket Fuel: The One Essential Combination That Will Get You More of What You Want from Your Business: https://www.amazon.com/Rocket-Fuel-Essential-Combination-Business/dp/1942952317 Traction: Get a Grip on Your Business: https://www.amazon.com/Traction-Get-Grip-Your-Business/dp/1936661837 Home Service Millionaire: https://homeservicemillionaire.com/ Essentialism: The Disciplined Pursuit of Less: https://www.amazon.com/Essentialism-Disciplined-Pursuit-Greg-McKeown/dp/0804137382 The ONE Thing: The Surprisingly Simple Truth About Extraordinary Results:https://www.amazon.com/ONE-Thing-Surprisingly-Extraordinary-Results/dp/1885167776Surprisingly-Extraordinary-Results/dp/1885167776 Come Up for Air: https://www.amazon.com/Come-Up-Air-Leverage-Drowning/dp/140024384X The Infinite Game: https://www.amazon.com/Infinite-Game-Simon-Sinek/dp/073521350X A1 Garage Door Service: https://a1garage.com/ Elevate: www.elevateandwin.com/keith Jobber: https://getjobber.com/im/ambassador-referral/?gspk=a2VpdGhrYWxmYXM4NTIx&gsxid=Rs6pwtznLDcs 7 Steps To Marketing Your Business: https://www.keithkalfas.com/7steps          

From books, to podcasts, to $150+ million in revenue - Tommy Mello has done it all, and he has done it well. Tommy Mello is the founder of A1 Garage, a home service business with over 700 employees across 22 states. Mello is also the host of The Home Service Expert Podcast, and author of Home Service Millionaire, and Elevate: Build a Business Where Everybody Wins. Listen in as Mello shares his journey from start to scale, and how his knowledge and experience has helped up-and-coming entrepreneurs grow their businesses. Additional topics include networking, having an abundance mindset, integrators, marketing, and MORE!  Resources from today's episode:  https://homeserviceexpert.com/ https://a1garage.com/ https://www.amazon.com/Home-Service-Millionaire-Million-Business/dp/1732452105 https://www.amazon.com/Elevate-Build-Business-Where-Everybody/dp/B0BWSNBQZV https://www.facebook.com/prewettpestjourney Youtube Audio: https://www.youtube.com/watch?v=xZJc0L4Igao  

Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $150 million-plus home service business with over 500 employees in 16 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about business growth and strategy, franchising, pricing, marketing, people management...

Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $150 million-plus home service business with over 500 employees in 16 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about marketing, pricing, operations, business growth and strategy...

Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $150 million-plus home service business with over 500 employees in 16 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about human resource management, documentation, lead conversion and lead generation, pricing, business expansion...

Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $150 million-plus home service business with over 500 employees in 16 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about financing, financing, marketing, compensation, employee retention, sales...

Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $150 million-plus home service business with over 500 employees in 16 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about culture, competition, managing tough conversations with employees...

Tommy Mello, Owner and Operator of A1 Garage Door Service and author of Home Service Millionaire, shares how he uses storytelling to connect with everyone from his colleagues to his customers and demonstrates the ROI of storytelling by growing from a single shop in Phoenix Arizona to a $100 million-plus home service business with more than 600 people operating in 17 states and growing. Improve your storytelling immediately with my The ABTs of Agile Communications™ quick online course to learn the agile narrative framework that all influential business communication is built.  Grab your copy of The Narrative Gym for Business, a short guide on crafting ABTs for all of your communications.  Read Brand Bewitchery: How to Wield the Story Cycle System™ to Craft Spellbinding Stories for Your Brand.  #StoryOn! ≈Park

Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $150 million-plus home service business with over 500 employees in 16 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about hiring and retention, training, marketing, payment systems...

Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $150 million-plus home service business with over 500 employees in 16 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about branding, relationship building, employee retention, financing, leasing...

Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $150 million-plus home service business with over 400 employees in 16 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about marketing, loans, delegation, scalability, workplace systems...