POPULARITY
Jonathan Burroughs is President and CEO of The Burroughs Healthcare Consulting Network, Inc. He works with some of the nation’s top healthcare consulting organizations to provide ‘best practice’ solutions and training to healthcare organizations throughout the country.Dr. Burroughs serves on the national faculty of the American College of Healthcare Executives and the American Association for Physician Leadership, where he has been consistently rated as one of their top speakers and educators.He is the author or coauthor of many books on healthcare leadership including, Redesign the Medical Staff Model - A Collaborative Approach, which was the winner of the 2016 James A. Hamilton Award for Outstanding Healthcare Management Book of the year.Dr. Burroughs received his bachelor’s degree at Johns Hopkins University, his MD from Case Western Reserve University, and a healthcare MBA with honors from the Isenberg School of Management.We hope you enjoy our conversation where we talked about knowing yourself, the importance of physician healthcare executives, and following the money in medicine. As always, if you like what we’re doing give us a positive rating and follow our social media pages for more content. We hope you enjoy this episode of Leading The Rounds. Questions we asked included: How did you develop your leadership philosophy? Tell us about Burroughs consulting? How do we follow the money in medicine? How do trainees learn the business of medicine? Our favorite quotes: “Learn from every single patient. That’s why they call it the practice of medicine” “Look in the mirror and see who you are… then exploit the strengths and minimize the weaknesses.”“If you don’t learn the business, you are going to be delegated to the assembly line.” “Doctors who only know how to diagnose and treat patients will be treated as a commodity in the coming century.” “He or she who controls the money, controls the system.” Book Suggestions: French’s Differential Diagnosis Introduction to Healthcare Finance by Carlene Harrison and William P. HarrisonEssential Operational Components for High Performing Healthcare Enterprises by Don Burroughs The Innovator's Prescription by Clayton Christensen and Jason Hwang
The American College of Healthcare Executives announces the prestigious James A. Hamilton Book of the Year Award annually to an impactful and highly regarded book about management or healthcare. The 2021 winner is “Taking action against clinician burnout: A systems approach to professional well-being.” This publication was released by the National Academies of Sciences, Engineering, and Medicine after completion of an 11-month consensus study examining scientific evidence regarding the causes of clinician burnout, the consequences of burnout for clinicians and patients, and interventions to support clinician well-being and resilience. Our guest for this podcast served on the consensus study and will share important insights from the report and the implications for the pharmacy profession. The information presented during the podcast reflects solely the opinions of the presenter. The information and materials are not, and are not intended as, a comprehensive source of drug information on this topic. The contents of the podcast have not been reviewed by ASHP, and should neither be interpreted as the official policies of ASHP, nor an endorsement of any product(s), nor should they be considered as a substitute for the professional judgment of the pharmacist or physician.
Dr. Elizabeth Teisberg is a leading figure in the value-based health care strategy movement and is the executive director of the Value Institute for Health and Care as well as a Professor at the Dell Medical School at the University of Texas at Austin. With her deep background in strategy and innovation, and with special attention to the health care sector, she collaborates closely with Michael Porter, renowned authority on competitive strategy. Together they co-authored “Redefining Health Care: Creating Value-Based Competition on Results” (Harvard Business Review Press, 2006), which received the American College of Healthcare Executives' 2007 James A. Hamilton book of the year award. Teisberg's forthcoming book, “Capability, Comfort and Calm: Designing Health Care Services for Excellence and Empathy” is co-authored with Scott Wallace, who also recently joined the Dell Medical School faculty. While her definition of value in health care, “the measured improvement in a patient's health outcomes for the cost of achieving that improvement,” has largely been adopted by the industry, the VBHC movement continues to move at a glacial pace in juxtaposition with the moral and economic imperative to make it happen. We struggle with how to operationalize it as we often conflate value-based health care with operational programs that focus on cost reduction, quality improvement, or patient satisfaction. Those efforts – while important – are not the same as value, which focuses primarily on improving patient health outcomes. We are not pursuing more treatment, we are pursuing more health and more caring. Value Institute For Health and Care Website Value Institute For Health and Care Annual Report 2020 Episode Bookmarks: 03:05 Dr. Eric Weaver shares with Dr. Teisberg how “Redefining Health Care” impacted his life and career 05:08 Revisiting Value-Based Health Care In the 15 years since Dr. Teisberg wrote Redefining Health Care (Current State of the VBHC movement) 07:07 Dr. Teisberg explains the difference between “healthcare” (one word) versus “health care” (two words) 07:59 Patients want to choose better health which doesn't mean they always want more “healthcare” 08:41 The purpose of health care is to improve the health outcomes for the people we serve (instead of just measuring profits) 09:25 Dr. Teisberg shares her perspective on why the diffusion of innovation in value-based health care delivery takes so long 09:50 Strategy, Culture, and Measurement must be woven together for the transformation to occur (“braid of change”) 11:05 How the pandemic will accelerate the Value Based Health Care movement (COVID as an inflection point) 14:25 Improving health outcomes through clinically integrated care (Integrated Practice Units) 15:51 Identifying gaps to inform the development of human-centered solutions that can be delivered through IPUs 17:52 Dr. Teisberg shares an example of a new IPU at Dell Med (The Texas Center for Pediatric and Congenital Heart Disease) 20:00 Patient-Reported Outcomes as a core component of IPUs 21:50 “When we talk about value, we mean value for patients” (not to enable health plans) 22:48 Collaborating with Scott Wallace in working with patients to understand the outcomes that matter to them 23:33 Person-centered measurement through Capability, Comfort, Calm 27:05 “Health care is drowning in measures… And what needs to be reported externally is a relatively small set of important outcomes. Outcomes that matter to patients and families.” 31:43 The Musculoskeletal Institute at Dell Med and UT Health Austin as a success story in condition-based, bundled payment innovation 34:43 Alignment of the interdisciplinary team within condition-based, bundled payment models 35:30 “Payment change doesn't need to precede change in care delivery”. 37:30 VBHC Lessons Learned from Other Countries (New Zealand Ministry of Health, King's Health Partners, Santeon,
Jim Kouzes is the coauthor with Barry Posner of the award-winning and best-selling book The Leadership Challenge now its 6th edition with over 2.5 million copies sold. He also currently serves as a Fellow of the Doerr Institute for New Leaders at Rice University. The Leadership Challenge was selected by Soundview Executive Book Summaries and one of the Best Leadership Books of All Time, named one of the 100 Best Business Books of All Time by 800-CEO-READ, chosen by FastCompany as one of the 2012 Best Business Books of the Year, and has been on the Wall Street Journal bestseller list multiple times. It was also an Amazon Editor’s Pick for one of the Best Business Books of 2007, the winner of the 1995-96 Critics' Choice Award, and the 1989 James A. Hamilton Hospital Administrators' Book Award. Jim and Barry have coauthored over a dozen other publications including Credibility: How Leaders Gain and Lose It, Why People Demand It, The Truth About Leadership, Making Extraordinary Things Happen in Asia, Encouraging the Heart, The Leadership Challenge Workbook, Extraordinary Leadership in Australia and New Zealand, Leadership in Higher Education, and Stop Selling & Start Leading (with Deb Calvert). Their book, Learning Leadership, was selected by Strategy+Business as one of the best leadership books of 2016.
On this episode of ACHE’s Healthcare Executive Podcast, Chris Coraggio explores agility and resiliency in healthcare leadership with Amer Kaissi, PhD, professor, healthcare administration, Trinity University, San Antonio, and the 2019 recipient of ACHE’s James A. Hamilton Award for his book "Intangibles: The Unexpected Traits of High-Performing Healthcare Leaders." They discuss Amer's research, which revealed that the best leaders are not only ambitious, strong and accountable, but also humble, compassionate and kind.