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A lot is going on out there. How can we pay better attention in a distracted world? Christian Madsbjerg joins Kevin to discuss the importance of observation and attention in leadership. Madsbjerg explains that observation is the practice of carefully and empirically studying humans to understand their experiences and behaviors. He emphasizes the need for leaders to set aside their opinions and preconceived notions to just describe what they see. Madsbjerg also introduces the concept of hyper-reflection, which involves observing how others observe and think. He encourages leaders to make time for observation and reflection, as these practices can lead to a deeper understanding of customers, teams, and social dynamics. Meet Christian Name: Christian Madsbjerg His Story: Christian Madsbjerg is the author of several books, including Look: How to Pay Attention in a Distracted World, Sensemaking: The Power of the Humanities in the Age of the Algorithm, and The Moment of Clarity (co-authored with Mikkel Rasmussen), which have been translated into 15 languages. He is also an entrepreneur and academic who focuses on the practical and commercial application of the Human Sciences. He is the co-founder of the global consulting firm Red Associates. He also held the Professor of Applied Humanities position at The New School in New York City, where he centered his teaching on 20th-century continental philosophy. His work has appeared in The Wall Street Journal, The Atlantic, Financial Times, The Washington Post, and Bloomberg Businessweek. He lives in New York City with his family. https://madsbjerg.com/ https://www.linkedin.com/in/christian-madsbjerg-8aa73/ Book Recommendations Look: How to Pay Attention in a Distracted World by Christian Madsbjerg Pilgrim at Tinker Creek by Annie Dillard The Peregrine by J. A. Baker Related Episodes How to be Great at Work with Morten Hansen The Creative Curve with Allen Gannett Join Our Community If you want to view our live podcast episodes, hear about new releases, or chat with others who enjoy this podcast join one of our communities below. Join the Facebook Group Join the LinkedIn Group Leave a Review If you liked this conversation, we'd be thrilled if you'd let others know by leaving a review on Apple Podcasts. Here's a quick guide for posting a review. Review on Apple: https://remarkablepodcast.com/itunes Podcast Better! Sign up with Libsyn and get up to 2 months free! Use promo code: RLP
TODAY'S GUEST Christian Madsbjerg is a Professor of Applied Humanities at The New School and a co-founder of the pioneering Red Associates, a consultancy with offices in Copenhagen and New York City, which brings the human sciences to bear on strategic business problems, mostly dealing with companies in trouble. Christian writes, speaks, and teaches on the practical application of the human sciences, latest as a Professor of Applied Humanities at The New School for social research. His work has been featured in publications such as The Wall Street Journal, Financial Times, The Washington Post, Der Spiegel, and Bloomberg Businessweek. His latest book, Sensemaking: The Power of the Humanities in the Age of the Algorithm, was released in the spring of 2017 by Hachette Book Group, and is out in 16 languages. EPISODE SUMMARY In this conversation we talk about: Growing up on a small island near Sweden. His work with Lego, helping them identify harmful, false assumptions around play and childhood. The critical value of the humanities in business, and why it's been overlooked for so long. The value of slowing down. His book, Sensemaking. His skepticism around AI, big data, and design thinking. And many other topics. I'm a big believer in the power of the humanities, from anthropology to history, poetry to philosophy, to teach us critical tools and skills for the world of business. And I think this conversation will be eye-opening to many people. It's one of a dozen or so weekly conversations we already have lined up for you with thinkers, designers, makers, best-selling authors, entrepreneurs, and impact investors who are working to change our world for the better. So follow this podcast on your favorite podcast app, or head over to remakepod.org to subscribe. And now let's jump right in with Christian Madsbjerg. TIMESTAMP CHAPTERS [3:28] Life During Covid [14:42] Early Childhood Observations [16:27] A Path of Early Projects [20:03] Rebuilding Lego [27:28] Assumptions and Questions [29:13] Introducing Humanities to the Business World [34:38] Sensemaking and the Role of Humans vs Technology [41:59] The Concept of the Human [44:36] An Observation of Design Thinking [49:10] How to Pay Attention [51:08] H1B [54:29] A Short Sermon EPISODE LINKS Christian's Links
Sense & Signal Podcast: Improv, Jazz, and the Sensemaking Organization Jodah and Dan discuss Karl E. Weick's concept of sensemaking organizations and how they function like jazz ensembles, nimbly addressing complex situations through improvisation. They discuss why the conversation of sensemaking organizations is important right now, what are the characteristics of a sensemaking organization, how they perform like jazz bands, their benefits and dangers, and what you can do to strengthen sensemaking in your organization. Learn more about Jodah Jensen: https://www.linkedin.com/in/jodah/ Learn more about Daniel Tarker: https://www.linkedin.com/in/dantarker/ and https://www.danieltarker.com Further reading: The Sensemaking Organization: Designing for Complexity by Cyndi Suarez The Sensemaking Mindset: Improvisation over Strategy by Cyndi Suarez The Sensemaking Worker: Organizing for Learning by Cyndi Suarez Structuring for Sensemaking: The Power of Small Segments by Cyndi Suarez Organizing and the Process of Sensemaking #sensemaking #organizations #Weick #jazz #improvization --- Send in a voice message: https://podcasters.spotify.com/pod/show/daniel-tarker/message
On episode 126, we welcome Professor Christian Madbjerg to discuss the elements of ‘sense-making', the benefits and limits of data collection, Moneyball and why some of the sports teams implementing purely statistical approaches aren't as successful as one may think they are, analytic empathy and using data to form deeper understandings of inter-subjective experiences, how to integrate various perspectives to gain a better understanding of the world, the interpersonal elements of psychotherapy and why therapy apps aren't as effective as hoped for, the importance of setting aside judgments to grasp individual decisions and the resistance JFK experienced during the Cuban Missile Crisis, and how the humanities (including philosophy) complement data and the sciences. Christian Madsbjerg is professor of Applied Humanities at The New School and Co-Founder of the pioneering consultancy Red Associates, a strategy consulting company based in the human sciences and employing anthropologists, sociologists, art historians, and philosophers. Madsbjerg studied philosophy and political science in Copenhagen and London. His latest book is called Sensemaking: The Power of the Humanities in the Age of the Algorithm. | Christian Madsbjerg | ► Website 1 | https://madsbjerg.com/ ► Website 2 | https://www.redassociates.com/ ► Linkedin | https://www.linkedin.com/in/christian-madsbjerg-8aa73 ► Sensemaking Book Link | https://amzn.to/3j1reFt Where you can find us: | Seize The Moment Podcast | ► Facebook | https://www.facebook.com/SeizeTheMoment ► Twitter | https://twitter.com/seize_podcast ► Instagram | https://www.instagram.com/seizethemoment ► TikTok | https://www.tiktok.com/@seizethemomentpodcast ► Patreon | https://www.patreon.com/user?u=32208666
TODAY'S GUEST Christian Madsbjerg is a Professor of Applied Humanities at The New School and a co-founder of the pioneering Red Associates, a consultancy with offices in Copenhagen and New York City, which brings the human sciences to bear on strategic business problems, mostly dealing with companies in trouble. Christian writes, speaks, and teaches on the practical application of the human sciences, latest as a Professor of Applied Humanities at The New School for social research. His work has been featured in publications such as The Wall Street Journal, Financial Times, The Washington Post, Der Spiegel, and Bloomberg Businessweek. His latest book, Sensemaking: The Power of the Humanities in the Age of the Algorithm, was released in the spring of 2017 by Hachette Book Group, and is out in 16 languages. EPISODE SUMMARY In this conversation we talk about: Growing up on a small island near Sweden. His work with Lego, helping them identify harmful, false assumptions around play and childhood. The critical value of the humanities in business, and why it's been overlooked for so long. The value of slowing down. His book, Sensemaking. His skepticism around AI, big data, and design thinking. And many other topics. I'm a big believer in the power of the humanities, from anthropology to history, poetry to philosophy, to teach us critical tools and skills for the world of business. And I think this conversation will be eye-opening to many people. It's one of a dozen or so weekly conversations we already have lined up for you with thinkers, designers, makers, best-selling authors, entrepreneurs, and impact investors who are working to change our world for the better. So follow this podcast on your favorite podcast app, or head over to remakepod.org to subscribe. And now let's jump right in with Christian Madsbjerg. TIMESTAMP CHAPTERS [3:28] Life During Covid [14:42] Early Childhood Observations [16:27] A Path of Early Projects [20:03] Rebuilding Lego [27:28] Assumptions and Questions [29:13] Introducing Humanities to the Business World [34:38] Sensemaking and the Role of Humans vs Technology [41:59] The Concept of the Human [44:36] An Observation of Design Thinking [49:10] How to Pay Attention [51:08] H1B [54:29] A Short Sermon EPISODE LINKS Christian's Links
This week our guest is Christian Madsbjerg who is the Professor of Applied Humanities at The New School in New York and co-founder of the consultancy Red Associates. In this episode, we primarily discuss the ideas put forth in Christian's latest book, Sensemaking: The Power of the Humanities in the Age of the Algorithm. Amongst other things, this includes exploring some of Christian's key principles such as looking at cultures instead of individuals, looking at people's experiences in their natural environment rather than in the lab, and looking at thick data (which includes context and passion) instead of thin data which tends to focus solely on cold hard facts. While most of this conversation will explore the shortcomings of a data-obsessed decision-making, we start off with a conversation Christian and I had started before recording dealing with his latest fascination: attention. Follow Christian's work at https://madsbjerg.com/ * Host: Steven Parton - LinkedIn / Twitter Music by: Amine el Filali
Breaking down silos, trying to help people to work together across boundaries of discipline, profession and culture, is a difficult job and one that Christian Madsbjerg has spent much of his career trying to accomplish with much success. Madsbjerg is the co-founder of the consulting company, ReD Associates, Professor of Applied Humanities at The New School and has just launched a new venture called Lateral Data.On this episode, Madsbjerg talks with Annelise Riles about diagnosing silo problems and removing them in business, health care and other industries. He also discusses the silos that exist at research universities, which he calls the “mother of all silos.” Madsbjerg, author of Sensemaking: The Power of the Humanities in the Age of the Algorithm, also talks about artificial intelligence, algorithms and the need for an infusion of humanistic approaches into algorithms or as an alternative to algorithms.
Christian Madsbjerg is the cofounder of ReD Associates, and author of Sensemaking: The Power of the Humanities in the Age of the Algorithm and The Moment of Clarity. We’re also so pleased to announce that he’ll be speaking at our inaugural Advancing Research conference (March 30-April 1 in NYC). In this episode of Rosenfeld Review, Christian and Lou discuss the differences between social sciences research and data science, and the challenges that arise when organizations try to align them. Christian and Lou also touch on academic chauvinism, the shortcomings of anthropology (despite how much Christian appreciates the subject), and the importance of looking at “people as people.” Register for Advancing Research 2020: https://rosenfeldmedia.com/advancing-research-2020/register/ Christian’s recommended reading: Radical Empiricism by William James and The Coddling of the American Mind: How Good Intentions and Bad Ideas Are Setting Up a Generation for Failure by Jonathan Haidt and Greg Lukianoff (the book is an expansion on an article of the same title which appeared in The Atlantic in 2015 https://www.theatlantic.com/magazine/archive/2015/09/the-coddling-of-the-american-mind/399356/) More about Christian: In addition to working closely as an adviser to senior executives, Christian Madsbjerg writes, speaks, and teaches on the practical application of the human sciences in business. His work has been featured in publications such as The Wall Street Journal, Financial Times, The Washington Post, Der Spiegel, and Bloomberg Businessweek. His latest book, Sensemaking: The Power of the Humanities in the Age of the Algorithm, was published in the spring of 2017 by Hachette Book Group. His book The Moment of Clarity, co-written with ReD partner Mikkel B. Rasmussen and published by Harvard Business Press in the fall of 2014, has been translated into 15+ languages. Christian is currently teaching at The New School in New York City and working on a new book about the power of observation. He studied philosophy and political science in Copenhagen and London and has a Masters from the University of London.
Paul and Gina meet up with Christian Madsbjerg to discuss the ideas behind his new book, “Sensemaking: The Power of Humanities in the Age of the Algorithm” What happens when you take a philosopher out of their element and plunk them into management? How can the business and tech worlds benefit from the humanities? Are we putting too much trust into algorithms and the promise of artificial intelligence? Courtesy of ReD Associates Just because Google does it, doesn’t mean we should do it too: This week Paul Ford and Gina Trapani meet with Christian Madsbjerg, author of Sensemaking: The Power of Humanities in the Age of the Algorithm. Christian ruminates on the limits of the algorithm, bringing human insight into tech and business where artificial intelligence falls short, and the impact of Elon Musk (ed. note: unfortunaltey this interview was recorded before the Met Gala) 4:00 — Christian: “Philosophers are for critique and against suggesting anything. But if you want to make something, you’ve got to suggest something.” 4:55 — Christian: “[Philosophers] see there’s still a way to have integrity in what you’re doing, and still deal with the kinds of things and the way they want to deal with them but in a different world.” 7:15 — Christian: “I suppose philosophy is just making manifestos — what’s sort of underneath us all the time, and that we didn’t think about. What’s happening, at least in the technology space right now, it’s this big reckoning. There’s this big sort of realization that there’s more to this than we thought there was. That’s what a philosopher would do, they would ask, ‘based on what do you say that? What are the underlying assumptions?’” 8:15 — Paul: “A vast number of our conversations… are ultimately about ethics. It’s a constant refrain through the organization. It’s daily and it’s top-to-bottom. Everything we do — maybe also because we deal with so many abstractions and so many requirements from the client — it’s more about preventing unethical situations.” 10:40 — Christian: “It’s often a group of people that aren’t like you and trying to understand what their life is like. ‘What is it like to be them?’ is the basic idea. You can enter their world and you can enter it in a way that can inform that world with whatever you’re making. 13:45 — Christian: “There are things we humans can do that we don’t understand yet. The fact that the machine can beat us in chess doesn’t mean that it can beat us in every other aspect of life, including understanding each other.” 16:20 — Paul: “No one is going to buy a car that sacrifices your life to save another life… We’re about to hit a wall. This is where capitalism and ethics are about to have a very exciting moment around self driving cars.” 16:45 — Christian: “Another way to think about driverless cars is [asking] are they really so attractive? Some people enjoy driving cars […]and that’s worth something as well. Another way of seeing it is that you can look at the people that get slaughtered in traffic every day, but does that really mean that all cars have to be driverless? Isn’t it a magical thing if you think about all the people that step into a car every day and they somehow find their way through these streets and they don’t crash?” 20:50 — Christian: “I wish [Elon Musk] would represent a more interesting dream for eighteen-year-olds than going to Mars.” 21:05 — Christian: “The first process is that in any public institution or any company there is a language that is often native to that place… The first thing is to translate that business language, or the language of the institution, into a human language. So how would human beings think about this? What would be the human phenomenon at the heart of this?” 24:15 — Paul: “So sensemaking as a practice is observing and understanding an organization well enough that you now have a foundation for organizational change, for defining what needs to happen now.” 25:55 — Christian: “The humanities are the place where you can try to exercise the muscle of [understanding] others in the most advanced way… The world of literature and art is a place where you can see human worlds in a way that’s advanced and interesting and often beautiful. So, often, the people that are good at [sensemaking] have a level of sensitivity to it.” A full transcript of this episode is available. LINKS Sensemaking: The Power of the Humanities in the Age of the Algorithm by Christian Madsbjerg ReD Associates The Moment of Clarity: Using the Human Sciences to Solve Your Toughest Business Problems by Christian Madsbjerg Elon Musk wants to colonize Mars with SpaceX Track Changes is the weekly technology and culture podcast from Postlight, hosted by Paul Ford and Rich Ziade. Production, show notes and transcripts by EDITAUDIO. Podcast logo and design by Will Denton of Postlight.
In today’s tech-driven economy, it seems like it can be hard to justify the value of a traditional liberal arts education. But given the speed at which AI-driven advancements are taking over traditional jobs—even technical ones—perhaps a better understanding of humans and their cultures is exactly what we need. Because being product-driven really means people people-driven—and we’re betting few people understand the human experience better than the author of Sensemaking, and co-founder and Senior Partner of ReD Associates, Christian Madsbjerg. In this episode, Aarron and Eli chat with Christian about using tools from human and social sciences to inform business decisions. Christian’s expertise helps clarify the methods a lot of fast-moving companies botch, like gathering proper ethnographic research, and the hazards of conducting focus groups. Together, they also dig into the pros of a liberal arts education and how it helps foster the crucial skill of critical thinking. Put on your thinking cap and enjoy this interview with Christian Madsbjerg, and thanks for listening. Christian Madsbjerg’s bio For the past 20 years, Christian Madsbjerg has worked as a management consultant—but he writes, speaks, and teaches on the practical application of Human Sciences. So far, his work has been featured in publications such as The Wall Street Journal, Financial Times, The Washington Post, Der Spiegel, and Bloomberg Businessweek. Madsbjerg’s latest book, Sensemaking: The Power of the Humanities in the Age of the Algorithm, was released in the Spring of 2017 by Hachette Book Group. His first book, Moment of Clarity, co-written with Mikkel Rasmussen and published in the Fall of 2014, has been published in 15+ languages. Christian studied philosophy and political science in Copenhagen and London, and has a master’s degree from the University of London.
This episode goes deep into understanding your customers as people instead of just abstractions and how to make better business decisions. For the past 20 years, Christian Madsbjerg has worked as a management consultant. He writes, speaks, and teaches on the practical application of the Human Sciences and his work has been featured in publications such as The Wall Street Journal, Financial Times, The Washington Post, Der Spiegel, and Bloomberg Businessweek. His latest book, Sensemaking: The Power of the Humanities in the Age of the Algorithm, was released in the spring of 2017 by Hachette Book Group. His book Moment of Clarity, co-written with Mikkel Rasmussen and published in the fall of 2014, has been published in 15+ languages. Christian studied philosophy and political science in Copenhagen and London and has a Masters from the University of London.. Podcast Highlights Who is Christian Madsbjerg? Christian always thought he would be an academic but his experience in university put him on the different path towards entrepreneurship instead. According to research, only 10% of decisions are made based on data within billion dollar businesses. Christian always wondered why so many businesses made so many bad decisions when data is always available. This lead to his consultancy and the focus of his writing. Most Entrepreneurs Are Guessing All great businesses are found on an insight into how to serve a group of people in a meaningful way. Looking at people and listening to them is better than asking them. Understanding Your Customers You can get a really good understanding of your customers by going to the area where they lead their lives and observe. Engage in their life and try to walk a mile in their shoes. Instead of guessing, spend some time with your future customers and develop a hypothesis. Increasing Your Odds Of Success Innovate on many different things at the same time. The same product can seem very different if you change a few other things. Sensemaking CEO’s of the modern corporate world are so separated from the average customer that the people they serve become abstractions. Without data, they have no way to make good decisions. Try not to look at people as numbers, but as individuals. Choosing a group and then understanding it should be the target. Go to the savannah instead of the zoo. Your Customer Has To Be The Frontend Of Your Business Reference: Sensemaking: The Power of the Humanities in the Age of the Algorithm, Christian Madsbjerg The Moment of Clarity: Using the Human Sciences to Solve Your Toughest Business Problems, Christian Madsbjerg Christian’s Takeaway Get strength from understanding the people you serve. Get inspired by going out and meeting the customers you serve. Links: Sensemaking: The Power of the Humanities in the Age of the Algorithm www.redassociates.com Thank you for listening! If you enjoyed this podcast, please subscribe to the show on iTunes!
At the core of his latest book, Christian Madsbjerg argues that business people focus too much on what we might call the “thin data” and ignore the “thick data.” That we are emphasizing too much the analytical, and ignoring the insights that can come from what some people might call the intuitive.Christian Madsbjerg is a Professor of Applied Humanities at The New School and Co-Founder of the pioneering consultancy Red Associates, a consultancy with offices in Copenhagen and New York City. For two decades he has worked as a management consultant, mostly dealing with companies in trouble. Greg and Christian dive into his latest book, Sensemaking: The Power of the Humanities in the Age of the Algorithm, touching on the Silicon Valley mindset, the art of framework selection and dating apps.Episode Quotes:What is human observationSo that's what I mean by human observation that, you know, just shut up, you know, and, try to leave your political opinions, your preconceived notions behind for a little while. And see what's going on, you know? And that is for me phenomenology, when it's practical and applicable.A problem with how we teach studentsAnd I think we often take very smart, creative students and we educate them out of the possibility of using what they learn and they end up not using what they learned. On corporations & the humanitiesWhat I found was that when big decisions are made in large corporations about things that touch our lives, there is an empty seat.Show Links:Recommended Resources:Anthro-Vision: A New Way to See in Business and Life by Gillian TettThe Peregrine by J. A. BakerHubert DreyfusClifford GeertzAbductionGuest Profile:Faculty Profile at The New SchoolProfessional Profile at ReD AssociatesChristian Madsbjerg's WebsiteChristian Madsbjerg on LinkedInHis Work:Christian Madsbjerg in Harvard Business ReviewSensemaking: The Power of the Humanities in the Age of the AlgorithmThe Moment of Clarity: Using the Human Sciences to Solve Your Toughest Business Problems