Track Changes

Futures engineer Valentina Contini on the importance of harnessing your differencesValentina Contini is often the outsider in the room. As an Italian woman with purple hair and tattoos who worked in the male-dominated automotive industry she was often the black sheep - but that's what made her valuable. This week Valentina joins Tammy to discuss the importance of authenticity and leading by example. As a technofuturist, Valentina also shares the future technologies that she's most excited about…could a brain-machine interface or flying car be on the horizon? Please note that the views expressed may not necessarily be those of NTT DATA.Links: Valentina Contini Amy Webb Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Racing legend Tony Kanaan shares how he shifted to a team mentality after a career in the spotlight This week Tony Kanaan (also known as TK) joins Tammy to reflect on his career transition from Indy 500 champion to Team Principal at Arrow McLaren. TK shares how he learned to make fast-paced decisions behind the wheel, and why he believes good people are at the center of success. He also confirms the urban legend of the ‘bionic shirt' created by NTT DATA and how complex, live data is still core to his work today.Please note that the views expressed may not necessarily be those of NTT DATA.Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Ankur Mathur on moving from enterprise to start-up Ever an optimist, Ankur Mathur is always looking to the future for exciting new opportunities. Formerly at Accenture and now the Founder and Chief Experience Officer of REVEL Moments Ankur has vast experience leading change at both large enterprises and start-ups. This week Ankur joins Tammy to share tips on how to create a start-up within a large organization and also the benefits and risks of going out on your own. He also shares what he's most excited about in the world of tech and how AI could impact the traditional consulting industry. Please note that the views expressed may not necessarily be those of NTT DATA.Links: REVEL Moments Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Brant Beard on embracing challenges and creating a culture of constant learning This week on Catalyst Tammy is joined by Brant Beard, Assistant VP of Talent Growth at HCH Healthcare. In his 22 year career, Brant has held a variety of different roles, from product development, to cybersecurity, to communications and more. The one thing that remained the same throughout it all is his passion for transformation. This week, Brant shares how his career journey transformed him from an introvert to an extrovert, shares tips on how to overcome imposter syndrome and explains the importance of lifelong learning in fast-paced industries. Please note that the views expressed may not necessarily be those of NTT DATA.Links: Mel Robbins - The Let Them Theory Patrick Lencioni - Getting Naked Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Leonardo Hirschbrand looks back on 29 years of digital transformation at Unilever In this week's episode of Catalyst, Tammy is joined by a pioneer in digital transformation Leonardo Hirschbrand. Over his 29 year career at Unilever Leo helped the brand go from pen and paper to a tech-forward global company. Leo shares some stories about the early days at Unilever and how digital transformation helped bring the company into the future. He also shares his thoughts on how to lead global teams and how AI can revolutionize customer research. Please note that the views expressed may not necessarily be those of NTT DATA.Links: Technically Wrong Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Chappell Ellison on balancing professionalism whilst staying true to yourself This week we're sharing one of our most recent favorites from the archives, a conversation with Launch's Director of Digital Strategy, Chappell Ellison. In this episode Tammy and Chappell dive into what it means to bring your authentic self to work and how authenticity can both improve employee happiness and drive customer engagement. They also share their thoughts on the impact AI could have on the future of work- and where it should be best utilized. Please note that the views expressed may not necessarily be those of NTT DATA.Links: Chappell EllisonLearn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Noelle Russell on harnessing the power of AI in a responsible and ethical way Noelle Russell compares AI to a baby tiger, it's super cute when it's small but it can quickly grow into something huge and dangerous. As the CEO and founder of the AI Leadership Institute and as an early developer on Amazon Alexa, Noelle has a deep understanding of scaling and selling AI. This week Noelle joins Tammy to discuss why she's so passionate about teaching individuals and organizations about AI and how companies can leverage AI in the right way. It's time to learn how to tame the tiger! Please note that the views expressed may not necessarily be those of NTT DATA.Links: Noelle Russell Scaling Responsible AI AI Leadership Institute Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Sandy Carter on ways to balance human and AI collaborationSandy Carter literally wrote the book on humans interacting with AI. In her book AI First, Human Always Sandy breaks down the hottest trends in AI right now and dives into how humans can use AI to enhance, not replace, the human experience. This week Sandy joins Tammy to talk about the book, about Sandy's work empowering women to get involved in AI and the crucial role of change management in implementing AI in the workplace. Please note that the views expressed may not necessarily be those of NTT DATA.Links: Sandy CarterAI First, Human Always Unstoppable Women of Web3 and AI Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Nimesh Mehta on how to lead people through large scale transformations When Tammy first met Nimesh Mehta they felt like kindred spirits. Nimesh is the Chief Information and Strategy Officer at National Life Group and is passionate about creating human experiences with AI. This week on Catalyst, Tammy and Nimesh discuss how to implement digital transformations with empathy and with purpose. Nimesh also shares his thoughts on why psychological safety is so important at organizations that are working at the forefront of technological change, because disruption can't happen on the boundary of fear. Please note that the views expressed may not necessarily be those of NTT DATA.Links: The Trusted Advisor This podcast is presented by Catalyst, the opinions and views expressed are those of the host and participants and do not necessarily reflect National Life Group's views on the topics discussed. This podcast is for informational purposes only and is not to be construed as an offer to sell or the solicitation of an offer to buy a security in any state where such offer or solicitation would be illegal. Any unauthorized use is prohibited. National Life Group is a trade name of National Life Insurance Company (NLIC), Montpelier, VT and its affiliates. This podcast was recorded on 2/21/2025. TC7784363(0325)3Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Martina Lee Strickland on using tech to serve underrepresented communities in the healthcare industryMartina Lee Strickland is a unicorn in the healthcare industry. She's worked in the industry for over 20 years and is now the Chief Growth Officer at Clever Care Health Plan, a healthcare company that provides culturally-sensitive Medicare options. This week she joins Tammy to talk about her work driving community engagement in the healthcare industry. Martina talks about the importance of authenticity in connecting with clients, particularly those in underserved communities, and shares some of the tech she's excited about that could transform the industry and improve client access. Links: Martina Lee StricklandClever Care See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Jod Kaftan on imagining a future that's more human What could a future with AI look like? Jod Kaftan has imagined almost every future scenario possible, both good and bad. Jod has over 20 years of design experience and is now the Head of Product Design and Research at Oracle where he is developing cutting-edge SaaS solutions to tackle climate change. This week Jod joins Tammy to discuss the practice of futures thinking and foresight, a creative process that imagines possible future scenarios in order to better manifest them. He shares why it's important to imagine both good and bad future scenarios and shares his thoughts on where we're going with AI. Please note that the views expressed may not necessarily be those of NTT DATA.Links: Design-Led Futures Future Shock - Alvin Toffler Human-Centered AI - Ben Shneiderman Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

A seasoned Chief Experience Officer on going beyond traditional customer experience Donald Chestnut practically invented the term Chief Experience Officer. He's worked at some of the world's largest brands like Unilever, Target, Disney, General Motors and Coke and is now writing a book on why companies should move away from customer experience and towards customer centered growth. This week Tammy sits down with Donald to talk about his people-first approach to digital experience. Donald shares some of his leadership principles and shares his secret to digital transformation - that the real key to transformation isn't technology, it's people! Links: Donald Chestnut See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

On championing experiences for clients, customers and employees alike This week on Catalyst Tammy is joined by Jessica Hartley, the Head of Design and Customer Experience for CCB Finance, Tech and Data Analytics at JPMorganChase. Jessica has over 20 years of experience helping clients leverage digital innovation and is passionate about driving employee engagement and culture. Tammy and Jessica talk about what authenticity really means at work and why it's so much more than just how you present yourself. Jessica also shares her thoughts on how AI is transforming workplaces and how it can be used to improve both the client and employee experience.Please note that the views expressed in this episode may not necessarily be those of NTT DATA.Links: Jessica Hartley See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

NTT DATA's CEO on staying true to his values as he leads the company into the future This week Tammy is joined by NTT DATA's Global CEO Abhijit Dubey. Abhijit has worked across the globe and across industries and is now leading NTT DATA into a new phase of growth. Abhijit talks about the importance of remaining grounded as a leader and shares tips on how to overcome imposter syndrome - yes, CEOs can experience imposter syndrome too! He also shares his vision of where the industry is going with agentic AI and how we might onboard AI agents in the future. Links: Abhijit DubeyAbhijit Dubey - World Economic Forum See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Dani Snyder on leading design teams out of their silos As someone who started out as an industrial designer and who is now the Head of Design AI, Servicing and Communications at JPMorganChase, Dani Snyder deeply understands the design process and organizational design. This week Dani joins Tammy to talk about how to empower design teams. She shares strategies to help align design teams with organizational strategic goals and encourages designers to break out of their silos and remain curious about all aspects of the design process. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Ecolab's Kevin Doyle on striving for constant improvement As a young man Kevin Doyle's dad gave him some advice - try and improve your job every single day. Since then Kevin has worked at companies like Visteon and Delphi and is now the Chief Digital Officer at Ecolab. This week Tammy chats with Kevin about what motivates him as a leader and how he gains the courage to take risks. They talk about what excites them about design thinking and Kevin shares his approach to digital innovation in the age of AI. Links: EcolabSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

How diversity of thought can bring creative visions to life This week Tammy is joined by her colleague and long-time collaborator, Tom Kotlarek. Tom is the SVP of Global Delivery and Operations at Launch and has worked at some of the biggest companies out there, from NASA to DreamWorks - he's even met Jacques Cousteau! When Tom and Tammy first met they butted heads, but since then they've developed a working relationship that combines both of their strengths to create something even greater. Tammy and Tom discuss the importance of diversity of thought and talk about how AI can be used to create a truly personalized customer experience.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Scott Campagna on fostering innovative thinking As Senior Director of Emerging and Immersive Technology at Launch, Scott Campagna has one of the coolest jobs out there. This week on Catalyst, Tammy and Scott chat about how Scott got to where he is today and how he manages teams of highly creative, forward-thinkers. They discuss how to build psychological security on your team and how to channel your team's creative energy. Scott also shares the emerging tech he's most excited about right now. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Peter Kang on the art of adapting In many industries, AI threatens to disrupt traditional ways of working. For Peter Kang this isn't a scary notion but an empowering one. This week on Catalyst, Tammy is joined by Peter Kang, the co-founder of Barrel Holdings who has decades of experience in creative agencies. Tammy and Peter discuss how vulnerability can help individuals navigate the winds of change as generative AI starts to shake up creative industries. He shares tips on how to align your passions with current market trends and talks about how AI is empowering entrepreneurs. Links: Peter Kang See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Launch by NTT DATA's Chappell Ellison on balancing professionalism whilst staying true to yourself and your creativity. This week on Catalyst, Tammy is joined by Director of Digital Strategy, Chappell Ellison as they dive into what it means to bring your authentic self to work and how it can drive customer engagement. They also share their thoughts on the impact AI could have on the future of work - and where it should be best utilized. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

David Armano on leading with empathy and the promise of intelligent design.How are we going to experience technology in the future? In this week's episode, Tammy Soares, the President of Launch by NTT DATA and the new host of Catalyst, is joined by David Armano to look at where we're going with intelligent design. They share some promising use cases with large language models and emphasize the importance of a humanity-led, design-first approach when implementing generative AI. Links: David Armano David By Design BlogSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Chris shares some insights after embarking on his first ever construction project In this episode from the archives, Chris and Gina sit down to discuss the parallels between software development and building in real life. From the importance of communicating expectations, to making information recommendations, to giving guidance and direction on cost implications, they break down how building homes and building software aren't so different after all. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

How to innovate and add value to enterprise offerings The stability of large enterprises can be both a blessing and a curse. In this archived episode Chris Losacco is joined by NTT DATA's Product Management Lead Jamie Bernard to talk about how large organizations can learn to innovate while still taking care of their core business. She explains the 3 horizons principle and how dedicating a small percentage of money to experimentation can help you better serve your customers and your business in the long run. Links: Diffusion of Innovation Build - Tony Fadell See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Heather Hudnall, NTT Data's Chief Nursing Informatics Officer, on building medical software that is usable at all points of entry.In this episode from the archives, NTT Data's Chief Nursing Informatics Officer Heather Hudnall joins Clinton to dive into how we can transform healthcare and health tech for the better. As a former RN she is well versed in the needs of nurses doing the work on the ground and has translated those needs and desires to technology that falls into their workflow with ease and centers patient care. Links: Heather's LinkedInSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Trevor Anulewicz on sustainable innovation for the enterpriseEnterprises can sometimes be slow to change. In this episode from the archives, Trevor Anulewicz joins Clinton to dive into how enterprises can grow and nurture innovation gardens so they can succeed far into the future. Trevor breaks down how enterprises can invest in and cultivate consistently, to help invest in finding novel and valuable opportunities to innovate. Links: Operationalizing Repeatable Innovation - NTT Data Trevor Anulewicz LinkedIn Zoning in on Zone to Win with Geoffrey Moore See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Christen Bell breaks down why people are afraid of AI and how it can be addressed AI has the potential to transform workplaces which can bring many benefits but also many concerns. This week Clinton is joined by Christen Bell, an industrial psychologist and the Lead of the AI Community for NTT DATA's consulting arm, to chat about some of the main fears that are arising around AI. Christen breaks down some of the data and explains some patterns she's seeing within groups that are fearful of AI. She also talks about the importance of education and change management in the workplace to tackle fear and misinformation. Links: Christen Miller Bell Google's Digital Futures Project See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

A debrief on an important question - is design dead?In this episode from the archives Chris LoSacco, David Schell and Chappell Ellison discuss the current state of design. Design has gone from fighting for a seat at the table to sitting at the head of the table. What will happen now that automation threatens everything that designers hold dear? Is this the moment to freak out or are we entering a new era in the design landscape?Links: The big design freak-out: A generation of design leaders grapple with their future See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

This week Clinton is joined again by VP of Engineering and Frictionless Enterprise author, Nate Berent- Spillson. In this episode they discuss the importance of a balanced approach to measuring developer performance through various metrics as well as the role of AI in transforming software development processes. They also explore the challenges of measuring productivity, the necessary mindset shift for developers, and the importance of creating a supportive learning environment. Links: Frictionless Enterprise See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Clinton, Chris and Nathan on how to develop meaningful client relationships Intimacy isn't a word you often associate with clients or customers. In this episode from the archives Clinton, Chris Losacco and Nathan Henry chat about the importance of (professional) intimacy. They share tips on how to build lasting and meaningful relationships with clients and explain how intimacy can help you get to the root of what problems actually need solving. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Cam Ahler and Dan Luttrell on digital transformation at Bridgestone Most people associate Bridgestone with tires, but they're way more than just that. Bridgestone is constantly innovating to keep their fleets and customers happy and on the road. This week Clinton is joined by Cam Ahler and Dan Luttrell from the Bridgestone team to discuss how they are implementing forward thinking digital transformation. From allowing developers and enterprises to leverage their APIs to developing an enhanced digital experience for their customers, Bridgestone is bringing the industry into the future. Links: BridgestoneBridgestone Developer Garage See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

The Launch and NTT DATA teams on how embracing AI can build a stronger, more caring workforce It's time to lean into AI literacy. This week on Catalyst, Launch by NTT DATA's President Tammy Soares is joined by two AI experts, Kim Curley and Wendy Collins, to discuss the human side of AI. They discuss how generative AI can help with the difficulties that come along with an aging workforce, they share tips on how you can leverage generative AI as a tool to build empathy and explain how AI can help middle managers build skills and better care for employees. Links: Manufacturing Institute Workforce Summit See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Megan Wang and Lisa Woodley on transforming the customer experience with data science and AIThis week Clinton is joined by Megan Wang and Lisa Woodley from NTT DATA to discuss how to improve the customer experience in the digital age. From the impact of digitalization on service delivery, to the role of AI in enhancing customer interactions, to the cultural differences in the worldwide adoption of such tools, they get into what the future could look like for customers and creators.Links: From Vegas to Tokyo: Standouts from CES and Tokyo Automotive WorldSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

William Chumley on prioritizing customer experience at the state level There's no wrong door to get to government. Every citizen should have an avenue to access government services in some form or another, be it digital or in person. This week Clinton sits down with William Chumley, the Chief Customer Officer for the Governor's Office of Information Technology for the State of Colorado and Cathy LoDuca, the VP for Growth for Public Sector at NTT DATA. They discuss how to serve both the individual and the whole and how to orchestrate numerous systems, people and processes to streamline the citizen user journey at the state level. Links: William Chumley My Colorado App See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Brant Beard on how to lead teams towards success Encourage your team to be fearless and you can create a culture of collaboration. In this episode from the archives Brant Beard, Assistant Vice President of Application Services at Parallon, joins Launch by NTT DATA's Clinton Bonner and Robbie Elliott to discuss fostering healthy team dynamics. They discuss the importance of good communication, embracing challenges and being your authentic self. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Greg Larkin on how to have the hard conversations that catalyze new growth In every industry there are insiders and outsiders. Greg Larkin prides himself on being an outsider. Greg was the first person to publicly predict the 2008 subprime mortgage crisis and has since gone on to launch dozens of transformative products for Fortune 500 companies. This week Greg joins Clinton to discuss how you can truly innovate in large enterprises. He gives tools on how to overcome obstructionism and explains the importance of having difficult conversations to break through resistance and push towards innovation. Links: Greg Larkin This Might Get Me Fired Punks and Pinstripes From Vegas to Tokyo: Standouts from CES and Tokyo Automotive WorldInnovator's Dilemma See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Vito Mabrucco on NTT DATA's sustainability benchmarks Can large companies contribute to society, be sustainable, and be profitable? Vito Mabrucco thinks so. This week on Catalyst, Clinton is joined by Vito Mabrucco, NTT DATA's Global Chief Marketing Office, to discuss how NTT DATA balances ethics, collaboration, innovation and sustainability. Vito shares some of NTT DATA's current innovations and delves into current sustainability initiatives and cutting edge advancements in photonics. Beyond the Internet See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Mik Kersten on transforming value streams with the flow framework What's the best way to connect strategy to delivery? Dr. Mik Kersten wrote the book on it. This week Clinton is joined by Dr. Mik Kersten, the CTO at Planview and author of Project to Product, and Keith Buehlman, Senior Director of Business Value Acceleration at Launch by NTT DATA, to discuss how teams can move from project thinking to product thinking. Dr. Mik explains what separates product based versus project based thinking and shares the 3 epiphanies he had when researching how to make teams more effective and how to reduce bottlenecks. Links: Project to Product: How to Survive and Thrive in the Age of Digital Disruption with the Flow FrameworkPlanview See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Per Kristian Stoveland on his generative art series The Harvest Generative artists are trailblazing a brand new, technology-based future. In this archived episode Clinton sits down with Per Kristian to hear all about how he developed his ambitious generative art collection The Harvest. Per Kristian explains what generative art actually is, how it differs from AI art, and breaks down the technologies and platforms that power his stunning work. Links: Perkwerk OpenSea OpenSea - Per Kristian Stoveland The Harvest #0The Harvest #112The Harvest #162The Harvest #369VoidSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Nate Berent-Spillson on the power of platform thinking In the enterprise world, there are three main reasons for why an organization may be struggling to gain momentum: organizational muscle memory, structural friction, and legacy technical debt. In this archived episode Clinton is joined by Nate Berent-Spillson, NTT DATA's VP of Engineering, to discuss how large enterprises can harness disruptive shifts to create real change. Links: Frictionless Enterprise See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Arlene Harris on the transformation of the telecommunications industryTelecommunications has come a long way since the 60s. This week Clinton is joined by telecom pioneer, Arlene Harris, and NTT DATA's Devin Yaung to discuss how platforms and the telecom industry have changed over the past 60 years. They delve into Arlene's incredible journey from working a switchboard at 12 years old to how she transformed the wireless tech and airline industries. Arlene also shares the one thing that kept her going throughout it all - serving the customer.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Two design experts on the costs of accruing design debt We hear a lot about technical debt but what about its equally bothersome cousin design debt? This week on Catalyst Clinton sits down with NTT DATA design experts Mohit SantRam and Kevin McGrath to talk about design debt. They share the tell-tale signs of how to spot design debt and the first steps to take to reduce it. Paying down design debt may seem costly but the cost of not taking it on is even greater. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Jason Aitchison on good IT architecture practicesThe saying goes “all together all from the start,” and that goes for architects too. This week Clinton is joined by Jason Aitchison, Senior Director at NTT DATA, to discuss what makes a good IT architect. Jason shares the traits he looks for in an architect, from creativity to proven problem solving skills, and shares the importance of attaching a delivery team to an architect's work so it can get off the whiteboard and into practice. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Shahid Ahmed on how Edge AI is transforming factory floors Factory floors can sometimes be tough and rough. Luckily, new Edge AI solutions can help to make factories more efficient. This week, Clinton is joined by Shahid Ahmed, Group EVP at NTT DATA, to discuss how Edge AI is being used in factories to improve working conditions and environmental targets for a number of large businesses. Shahid shares some use cases on how Edge AI is currently being used and explains how Edge AI is empowering companies and workers alike.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Lisa Woodley on the topic that took the Forrester CX Summit by stormIn June, the Forrester CX Summit kicked off in Nashville. NTT DATA's Head of Design, Lisa Woodley, attended the event and noticed that there was one topic that permeated every track of the summit - AI. This week Lisa chats with Clinton about the main topics that were discussed at the Summit, from navigating the present and future with AI to how AI will affect design principles to the ethics around its usage.Links: Forrester CX SummitUnmasking AI See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Danny Presten on how to improve flow through value stream management Organizations are often engaged in a flurry of day to day activities that may appear productive, but fail to yield meaningful results. This is why it's so important to explore the intricacies of value stream management, Agile methodologies, and the transformative power of problem-solving. In this archived episode, Launch by NTT DATA's Senior Director of Value Stream Management Danny Presten joins Clinton Bonner to take a look at company transformations and how to improve flow through the value stream management.Links: Danny PrestenSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Kamran Khan on transforming field support and customer services with augmented reality For years talk about augmented reality (AR) was everywhere but not everyone had access to it. At CareAR, they've found a way to democratize AR. This week Clinton sits down with Kamran Khan, VP of Partnerships at CareAR, to discuss how they're providing enterprises with personalized AR and AI solutions. They discuss the democratization of AR, how to fail small and early, how to adapt a product to niche use cases and how AR is making things safer for field support services. Links: Kamran Kahn CareARFrictionless enterprise Greater than the sum of its parts - PodcastSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Three experts on defining value early on and what's at risk if you don't It's rare, but when engineering, design and product strategy fall into lock step to deliver a product it can feel like magic. This week on Catalyst, Clinton sits down with product experts Ash Howell, Scott Campagna, and Jamie Bernard to discuss why enterprises often can't align product, design, and engineering until it's too late. They break down how this happens and share ways to orchestrate getting all the right people together at the right time. Links: The Signals Are Talking - Amy WebbAre you right or are you useful? Lessons of One Gripe leadership from Jim BrusnahanSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Bryan Kearney on the IT of utilities You may not picture utility companies being at the cutting edge of technological change, but according to Bryan Kearney utility companies are constantly innovating and building forward looking partnerships. In this archived episode, Clinton is joined by Bryan, an energy industry leader-turned tech advisor and consultant, to discuss the challenges and opportunities of operating in the utility sector and the future of tech in utilities.Links: Arizona Public ServiceBryan's LinkedInSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Roberto Cortez on the hot topics at this year's Dell tech conference What's it like to attend Dell Tech World? According to Dell's Global Client Executive, Roberto Cortez, it's fatiguing but incredibly fruitful and beneficial. This week Chris chats with Roberto as they debrief about the conference. They talk about the main topics covered at the conference from generative AI to sustainability and Roberto shares some exciting use cases for how new technologies could help shape the future. Links: Roberto Cortez Dell Tech WorldUnreasonable HospitalitySee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Charlie Li on enterprise approaches to cloud infrastructure What's the real promise of moving to the cloud? And how did moving to the cloud become the solution to everyone's problems? This week on Catalyst, Clinton is joined by Charlie Li, NTT DATA's Senior Executive Vice President and Global Head of Cloud and Security Services, to discuss some of the biggest missteps of shifting to the cloud. Charlie shares why you shouldn't just see the cloud as a destination but how it can actually be leveraged as a tool to improve the end user experience.Links: Charlie Li See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Chris and Gina on how to build trust with clientsGreat product can only happen with trust. This week Chris and Gina sit down to chat about something that is arguably more important than fulfilling a contract - your relationship with your stakeholders. Chris and Gina share the dos and don'ts of stakeholder engagement so you can create an open dialogue to better support the client's priorities. Forget the software and hardware, it's all about how you work with the team. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.