DME Coach

In today's episode, Erik demos a pilot episode for a new podcast that he is starting with consultant Josh Shoemaker called ‘The Consultant and the Coach'. Please give it a listen and send us your feedback using this poll: https://docs.google.com/forms/d/1sB1b1hxfrEuqW8CjlWZyL_3AELHO6C6l7aSpT9fz3L0/prefill Feel free to reach out to either Erik or Josh at their email addresses: erik@yakimamedicalsupply.com jpshoemaker@gmail.com

In this session, Erik discusses with Sarah Hanna (Owner, CEO of ECS Billing North) how to build an organization and individual team member with a concept called the Character Structure. "People Fuel: Fill Your Tank for Life, Love, and Leadership" By John Townsend https://www.amazon.com/People-Fuel-Fill-Your-Leadership-ebook/dp/B07KDZZ7L9/ Connect with Sarah: sarahhanna@ecsbillingnorth.com 419.448.5332 ex. 102 www.ecsbillingnorth.com/ Connect with DMECoach: www.dmecoach.com/ (509) 941-5191

In this session, Erik discusses with Sarah Hanna (Owner, CEO of ECS Billing North) how to build an organization and individual team member with a concept called the Character Structure. Connect with Sarah: sarahhanna@ecsbillingnorth.com 419.448.5332 ex. 102 www.ecsbillingnorth.com/ Connect with DMECoach: www.dmecoach.com/ (509) 941-5191

In this session, Erik discusses the reality that resistance in your business will always be present and gives strategies to dealing with it. Connect with DMECoach: www.dmecoach.com/ (509) 941-5191 Get the free PDF: “Five key reports to run every week to know your store's direction” dmecoach.com/270-2/

In this session, Erik gives practical advice on working through some of the tougher points of contracting for durable medical equipment providers. Connect with DMECoach: www.dmecoach.com/ (509) 941-5191 Get the free PDF: “Five key reports to run every week to know your store's direction” dmecoach.com/270-2/

In this session, Erik discusses the basics of contracting for durable medical equipment providers. Connect with DMECoach: www.dmecoach.com/ (509) 941-5191 Get the free PDF: “Five key reports to run every week to know your store's direction” dmecoach.com/270-2/

In this session, Erik discusses the need for authenticity in the workplace; specifically, using authenticity in leading your organization. Connect with DMECoach: www.dmecoach.com/ (509) 941-5191 Get the free PDF: “Five key reports to run every week to know your store's direction” dmecoach.com/270-2/

In this session, Erik discusses how change should be handled by a home healthcare organization. It is easy to get destabilized by change; Erik gives three ways to leverage change to your organization’s benefit. Connect with DMECoach: www.dmecoach.com/ (509) 941-5191

In this session, Erik discusses the possibilities that are currently available to those thinking of expanding their DME/HME business. Connect with DMECoach: www.dmecoach.com/ (509) 941-5191

In this session, Erik interviews Olympic silver-medalist Matt Hemingway on coaching yourself and developing the teams we lead. Matt Hemingway LinkedIn: https://www.linkedin.com/in/matthemingway/ Jumping in the Olympics: https://youtu.be/az5AAQHreHI and https://youtu.be/TuP1yHbOHUY go to 6:45 on the video. Resources mentioned: Yammer: https://www.yammer.com/ 1Password: https://1password.com/ LastPass: https://www.lastpass.com/ Atext: https://www.trankynam.com/atext/ Jocko Willink Podcast: https://jockopodcast.com/ Rubin Report: https://rubinreport.com/ Jordan Peterson Podcast: https://www.jordanbpeterson.com/podcast/ Connect with DMECoach: www.dmecoach.com/ (509) 941-5191

In this session, Erik discusses the possibilities that are currently available to those who are thinking of starting their own DME stores. Connect with DMECoach: www.dmecoach.com/ (509) 941-5191

In this session, Erik discusses the importance of good leadership during times of crisis and gives ideas on how to do this. Greg Brenneman https://www.ccmpcapital.com/team-posts/greg-brenneman/ “Right Away & All At Once, Five Steps To Transform Your Business and Enrich Your Life.” https://www.amazon.com/Right-Away-All-Once-Transform/dp/B01BKROKV6/ “Good to Great: Why Some Companies Make the Leap...And Others Don’t” https://www.amazon.com/Good-Great-Companies-Leap-Others/dp/B003VXI5MS/ Greg Brenneman's framework for leading in crisis: https://www.dmecoach.com/post/the-big-5 Connect with DMECoach: www.dmecoach.com/ (509) 941-5191

In this session, Erik talks about why having a coach is vital to having success and avoiding fatal pitfalls that can blindside your business. The big four ideas from coaching were taken from Dr. Frederic Hudson’s book “The Handbook of Coaching.” Connect with DMECoach: www.dmecoach.com/ (509) 941-5191

In this session, Erik interviews VGM’s John Gallagher about the Coronovirus stimulus legislation making its way through Congress right now. The legislation was passed 3/25/2020 by the Senate and has now moved to the House of Representatives. John E. Gallagher is Vice President of Government Relations for the VGM Group, Inc. where he is responsible for advocating on behalf of VGM members/DME providers to Congress, the Administration, and federal agencies. Full text of the legislation available here: https://www.aahomecare.org/uploads/userfiles/files/documents/Final%20Senate%20Stimulus%20text.pdf AAHomecare Article: https://www.aahomecare.org/news/post/language-for-hme-related-provisions-in-the-senate-covid-19-stimulus-legislation Connect with AAHomecare: https://www.aahomecare.org https://twitter.com/aahomecare John Gallagher https://www.vgm.com/about/team/john-gallagher/ VGM https://www.vgm.com https://twitter.com/VGMAssociates Connect with DMECoach: www.dmecoach.com/ (509) 941-5191

In this session, Erik interviews Michelle Skimas who is the National Director of Sales/Business Development for Western Medical. Connect with Michelle: https://www.westernmedicalinc.com/ (360) 718-2862 https://www.westernmedicalinc.com/account-set-up-and-credit-authorization Resources: https://www.healthgrades.com/ https://www.westernmedicalinc.com/expion360 https://www.westernmedicalinc.com/nuwave Connect with DMECoach: www.dmecoach.com/ (509) 941-5191

In this quick session, Erik goes over what he is doing with his DME company to navigate the coronavirus chaos. Connect with DMECoach: www.dmecoach.com/ (509) 941-5191

In this session, Erik discusses the need to be in-tune with your customers, team members, and team leaders. Book: “QBQ! The Question Behind the Question: Practicing Personal Accountability at Work and in Life” https://www.amazon.com/QBQ-Question-Behind-Practicing-Accountability/dp/0399152334/ Connect with DMECoach: www.dmecoach.com/ (509) 941-5191

In this session Erik interviews Wade Lucas, Clinical Education Manager for Quantum Rehab. They discuss how to maximize your relationship with your vendors, as well as how (and why) to build ATP training programs within your company. Wade Lucas PT, DPT, ATP/SME Clinical Education Manager Western US Quantum Rehab https://www.quantumrehab.com/ International Seating Symposium http://www.seatingsymposium.com/ MedTrade https://medtrade.com/ Connect with DMECoach: www.dmecoach.com/ (509) 941-5191

In this session, Erik coaches on how to turn differences of opinion between members within your organization into growth individually and corporately. Resources mentioned in this episode: Book: "Why Are We Yelling: The Art of Productive Disagreement" https://www.amazon.com/Why-Are-Yelling-Productive-Disagreement-ebook/dp/B07P1MH869/ Steve Magness: Coach to pro runners & University of Houston Track. Lecturer at St Marys University Author: PEAK PERFORMANCE https://twitter.com/stevemagness https://thegrowtheq.com/ Connect with DMECoach: www.dmecoach.com/ (509) 941-5191 We are offering a free in-depth business assessment for the first three business leaders to contact us! We will do the assessment over the course of three monthly 1-hour phone calls, evaluating your business using the seven key metrics we have found in successful DME businesses. If you are interested in this, go to dmecoach.com/contact-us and send us a message.

In this session Erik interviews Miriam Lieber, president of Lieber Consulting. Miriam has over 20 years of experience in the field. During that time she has focused exclusively on home healthcare reimbursement and operations. She is also known for her practical advice. She creates efficient operational procedures to cope with complex regulatory changes. Her consultations and seminars focus on developing efficiencies in a cost cutting environment. Miriam has established herself as a consultant with the utmost integrity. As a member of the executive committee for the National Supplier Clearinghouse Action Committee (NSCAC) and the Jurisdiction D Medicare Action Committee, Miriam works with colleagues to improve communication and education for the industry.  Not to mention, Miriam has a diverse and broad knowledge base. She works with Home Medical Equipment (HME) providers, payers, manufacturers, and distributors. Miriam's reputation as a leader and expert in the field precedes her. Her clients especially appreciate her approachable and direct work style.  Connect with Miriam: https://twitter.com/miriamlieber http://www.lieberconsulting.com/ miriam@lieberconsulting.com The book that Miriam and Erik mentioned is Crucial Conversations: Tools For Talking When Stakes Are High. You can find it on Amazon: https://www.amazon.com/Crucial-Conversations-Talking-Stakes-Second/dp/0071771328/ Connect with DMECoach: www.dmecoach.com/ (509) 941-5191 We are offering a free in-depth business assessment for the first three business leaders to contact us! We will do the assessment over the course of three monthly 1-hour phone calls, evaluating your business using the seven key metrics we have found in successful DME businesses. If you are interested in this, go to dmecoach.com/contact-us and send us a message.

In this session, Erik talks about telling your story as a DME provider, and the importance of helping your customers feel the difference that quality medical equipment can make in their lives. Connect with DMECoach: www.dmecoach.com/ (509) 941-5191

In this session Erik interviews Elizabeth Beaulieu, editor of HME News. HME News is the monthly business newspaper for home medical equipment providers. This controlled circulation publication reaches 17,100 providers. Connect with Liz: https://twitter.com/hmeliz 207-846-0600 http://www.hmenews.com/ beaulieu@hmenews.com Connect with DMECoach: www.dmecoach.com/ (509) 941-5191

In this session of DME Coach, Coach Erik interviews Sarah Hanna, President of ECS Billing North about best billing practices and the current state of the DME industry. Contact Sarah: sarahhanna@ecsbillingnorth.com 419.448.5332 ex. 102 www.ecsbillingnorth.com/ Contact DMECoach: www.dmecoach.com/

In this session of DME Coach, Coach Erik coaches on using off-site team members, interviewing Todd with Tactical Back Office. http://www.thetbo.com/ https://www.dmecoach.com/

In this second session of DME Coach, Coach Erik coaches you on the secret to making money on motorized scooters. https://www.dmecoach.com/

In this first session of DME Coach, Coach Erik coaches you on how to not dispense a naked wheelchair. Increase your first month rental on wheelchairs by hundreds of dollars by doing these small things. https://www.dmecoach.com/