IIM V PODCAST

The headlines from around the world this week, brought to you by V-POD, the podcast club of IIM VIsakhapatnam

We had the absolute pleasure of hosting Ms. Shweta L Srivastava, a seasoned industry expert with extensive experience at top-notch companies like Tata Cliq, Pepperfry, and Yatra.com. In this episode, Shweta ma'am helps us dive into the realm of Customer Experience (CX) strategies, sharing practical insights on how businesses can enhance customer satisfaction and loyalty. From discussing innovative approaches to time-tested techniques, she provides valuable advice on improving the overall customer journey. Don't miss out on this amazing podcast and do share your thoughts with us in the comments section below!

The 4th episode of Insider's talk with Rahul Lakhmani, the CEO of Skiify. The episode deals with the importance of emotional intelligence.

This special episode from V-POD explores Professional Skepticism,which is behind every exploration that mankind has achieved so far.

The first episode of this season's Professor's On Air with Professor Sunil Chandran, director at Trilliant consultancy and Trilliant Digital.

The Headlines from around the world this week, brought to you by V-POD, the podcast club of IIM Visakhapatnam.

In this episode we explore the recent happenings with OpenAI and its CEO Sam Altman and we also took a look at the future of AI as a whole

This week we are hosting Mr Sourabh Sengupta, the Vice President of global supply chain planning at Glenmark Pharmaceuticals. With over 25+ years of Supply Chain experience across companies like Glenmark, Cipla, General Motors and more, listen in on some of his insightful thoughts on topics ranging from Indian consumer behavior to consequences of the Gaza War on the global supply chain. He's also got some valuable advice for a successful career in operations.

The headlines of this week from V-Pod (IIM Visakhapatnam's podcast club)

The headlines of this week from V-Pod (IIM Visakhapatnam's podcast club)

In this podcast, Shitiz Dogra, Associate Director of Digital Marketing at IndiGo, shares valuable insights into the world of digital marketing and its impact on the aviation industry. He emphasizes the importance of customer-centric content creation, discusses the role of social media platforms in brand engagement, and delves into crisis management strategies based on his experience with ONGC. Shitiz also highlights the significance of storytelling in marketing and reflects on the lessons learned from the COVID-19 pandemic's impact on the aviation industry. Throughout the conversation, he underscores the essential role of customer service and brand reputation in winning the hearts of Indian consumers Follow Shitiz on LinkedIn - https://www.linkedin.com/in/shitizdogra/ Follow us on Linkedin and Instagram - https://www.instagram.com/vpod_iimv/ https://www.linkedin.com/company/vpod-iimv-podcast Check out the video podcast on YouTube - https://youtu.be/fOdsfjcpmag

The Israel-Hamas conflict is a long-standing and complex issue that has resulted in numerous conflicts over the years, and it has had a recent escalation which has impacted the globe on an unprecedented scale. The situation remains a focal point in the broader Middle East conflict and a subject of ongoing international concern and diplomacy. So today, the team here at V-Pod brings you the latest development, the history of the conflict and it's overall geopolitical and economic impact.

The headlines of this week from V-Pod (IIM Visakhapatnam's Podcast Club)

The headlines of this week from V-Pod (IIM Visakhapatnam's Podcast Club)

Suicide is an important public health issue, and therefore it's vital we do everything in our power to foster hope and strengthen prevention. Today on the occasion World Suicide Prevention Day, we at V-POD bring to you a special podcast to highlight the significance of this day. "A step towards suicide prevention is a step towards a life saved"

The headlines of this week from V-Pod (IIM Visakhapatnam's Podcast Club)

The headlines of this week from V-Pod (IIM Visakhapatnam's Podcast Club)

The headlines of this week from V-Pod (IIM Visakhapatnam's Podcast Club)

The headlines of this week from V-Pod (IIM Visakhapatnam's Podcast Club)

The headlines of this week from V-Pod (IIM Visakhapatnam's Podcast Club)

The headlines of this week from V-Pod (IIM Visakhapatnam's Podcast Club)

The headlines this evening from V-Pod (IIM Visakhapatnam's Podcast Club)

The headlines this evening from V-Pod (IIM Visakhapatnam's Podcast Club)

V-POD wishes everyone a Happy Pride Month

The headlines this evening from V-Pod (IIM Visakhapatnam's Podcast Club)

The headlines this evening from V-Pod (IIM Visakhapatnam's Podcast Club)

The headlines this evening from V-Pod (IIM Visakhapatnam's Podcast Club)

To all the women out there, we wish you a Happy International Women's Day. V-POD urges you to thank all the women who were with you through thick and thin and helped you shape your life for the better. In this special episode, we would be diving into the FemTech Revolution. FemTech revolution uses technology to cater to the medical necessities of women. This industry has the power to revolutionize women's health and wellness.

The headlines this evening from V-Pod (IIM Visakhapatnam's Podcast Club)

The headlines this evening from V-Pod (IIM Visakhapatnam's Podcast Club)

The headlines this evening from V-Pod (IIM Visakhapatnam's Podcast Club).

E-commerce operations have undergone significant changes in recent years, driven by intense competition, changing consumer behavior, and technological advancements. Our 1st episode of Insider's Talk of Season-2 is "Dynamics in E-commerce Operations and Impact of Industry 4.0" with renowned industry leader Ms. Reena Evans, currently leading Swiggy as the Director of Operations. She is an operations and supply chain management expert with over 17 years of experience leading global organizations in the e-commerce sector. She has previously held leadership positions and steered growth for organizations like Alibaba Group, Flipkart, HSBC, and many more. In this podcast, she initially elaborates on her professional journey and experiences. She discusses the differentiating factors organizations should have to succeed in this highly competitive market. She also talks about some of the most crucial aspects of e-commerce operations, like stakeholder management, fraudulent activities, cash burning, acquisitions, and many more. Further, she shares her views on the impact of technological advancement on e-commerce operations.

The headlines this evening from V-Pod (IIM Visakhapatnam's Podcast Club).

The headlines this evening from V-Pod (IIM Visakhapatnam's Podcast Club).

The headlines this evening from V-Pod (IIM Visakhapatnam's Podcast Club).

The headlines this evening from V-Pod (IIM Visakhapatnam's Podcast Club).

An MBA degree is one of the most life-changing experiences in an individual's life. Our 29th milestone episode is "How to make the most from an MBA program" with the well-established industry leader Mr. Satyarth Priyedarshi. He is an award-winning Digital Business Leader who has previously held leadership positions and steered growth for organizations like Google, Flipkart, TATA AIA Life Insurance, etc. He is currently leading Redington Ltd as a Chief Ecommerce Officer. In this podcast episode, he discusses the unpredictable nature of events in an individual's life and how students should prioritize their best alternatives. He also talks about the importance of mentorship and the much-required balance between IQ and EQ. He further elaborates and shares his experience on the most significant aspects, like networking and work-life balance.

Glass Cliff Effect? Moonlighting? Do you want to know more about these terms and other organizational management skills in creating inclusive and diversified corporate workspaces? We got you covered in V-Pod, Episode – 28. Listen to this interaction with Ms. Kamalika Deka, a woman with several feathers to her, such as an HR Leader, People Function Expert, and TEDx Speaker! In this episode, we discuss with Ms. Deka the various trends in gender empowerment, inclusivity, diversity, employee management, and work-life balance. She elaborates on the competency of women in leadership positions, wage gaps and ways to reduce them, and workplace productivity. This all-rounded conversation helps to understand the various aspects of an inclusive organization through the eyes of a seasoned HR expert with over 15 years in the corporate atmosphere.

In the episode, Ms. Prachi Thakur talks about the unified identity of our nation in the eyes of tourists. She explains how in the Tourism industry, only the main things famous across the nation are highlighted time and again. Although there is a great deal of diversity within our geographical boundary, we are not capitalizing on it to the full extent. The tourists don't actually get to experience most of the regional attractions and cultural practices. Ms. Thakur also throws light on the fact that the roles in the industry are gender-driven. She illustrates it by stating that females undertake more of the caring role, whereas males usually handle decision-making roles like that of a manager. And how during the pandemic, females working in these care roles were the first ones to lose their source of livelihood.

In the episode, Mr. Chaturvedi throws light on the fact that how the successful entrepreneurial stories and instances around the world are motivating more people to explore their entrepreneurial idea. In addition to this, he also draws a difference between confidence and overconfidence and how an entrepreneur should be able to accept the failure and take learnings from it to pursue a new idea from scratch. Mrs. Bhaduri explains how herd mentality limits the capabilities of youngsters because they don't go in the desired direction. Instead, they pursue something in which they don't have any interest. Parents, teachers, and elders have a crucial role to play in molding youngsters so that they can pick the career of their choice and align it with their passion for ultimately achieving success, which is subjective and varies from person to person.

In the episode, Mr. Amitabh Chaturvedi talks about the digitization and adoption of technology in the manufacturing industry. He states that technological adoption is the function of two things, i.e., ease of adoption and necessity of adoption. These two factors can be further distributed into subparts that highlight the adoption's feasibility and viability. Return on investment can be a crucial component while taking the decision of technological advancements. Mr. Chaturvedi also talks about how the various industries have taken steps in the past to keep pace with digitization, especially during and post-pandemic. And how some industries which were already using the existing tech were able to sail comparatively smoothly through the pandemic. He highlights those advancements require upskilling the employees, which eventually builds resilience across the workforce and operations of the company.

In the episode, Mr. Mussarat Hussain talks about the earlier times when HR was considered a secondary function. With the trend of outsourcing jobs in the entire corporate world, many companies planned to outsource the recruitment and HR processes. However, a phase came with the advancement in the IT industry where people or employees became a key differentiator. And that was the time when people management and employees became a crucial resource for the organizations. Mr. Hussain also highlights how Maruti has evolved from being a public sector enterprise to a Joint Venture with the government and ultimately has become a Japanese Multinational. Throughout these stages, the HR division has steered the organization in the appropriate direction by staying alongside the top management and advising them on aspects of people management. The significant contribution included: Developing the organization's vision. Creating the inclusiveness and culture for growth. Mindset for being agile. Inculcating the DNA that runs through each employee of the organization. And how these collaborative approaches also came in handy while dealing with the work-from-home scenario.

In the episode, Ms. Mona Yang defines host children in the tourism industry. She also throws more light on the fact that these children don't come under the purview of child labour even though they undergo the same physical, mental, and social risks while working in the industry. She further provides details on how her research in Cambodia highlights this issue and how friendly nature from tourists can induce positivity in the lives of these host children. Ms. Mona also talks about how the government of developing countries may not have the required resources to alleviate the suffering of host children. She suggests that all the stakeholders should take care of them. Tourism children perceive benefit from children as it instills the cultural pride of their community and provides them with learning opportunities.

In the episode, Ms. Shweta Mani elaborates how storytelling is very different from routine communications and business communications. There are four various components of narrating a story that sets it apart from other forms of communication. One of them is the simplicity that storytelling provides and hence successfully garners more audience compared to other communication types. Ms. Shweta also talks about how individuals and businesses can use different narratives to their benefit. A strategic narrative allows the businesses to study the consumer journey from a different perspective and then use it to create a connection with potential consumers.

In the episode, Mr. Vishwesh J. Nair explains each and every detail of lactose intolerance and how the human body slowly loses its capacity to digest lactose, a protein found in milk and related dairy products. The indigestion of the protein may have different results, but the most common of all is acidity. A similar phenomenon is true for animals, and he busts the myth that cats should be fed milk. Mr. Nair also highlights how he always had an entrepreneurial approach to dealing with problems even when he was holding a job. However, the idea of MilkinOats gave him a push towards fulfilling his dream of starting his venture.

In the Milestone, i.e., 20th episode of V-POD, the Business Cluster of IIM Visakhapatnam brings you the opportunity to listen to Mr Satyakki Bhattacharjee, Managing Partner at Growthsqapes, wherein he handles Strategic Practice Division which offers capability solutions to organizations. In his experience of nearly three decades, he has been associated with organizations like IBM and ABP News Network Private Ltd. In the episode, Mr Satyakki Bhattacharjee throws light on ‘The Great Resignation' and explains that pandemic is not the only factor driving this phenomenon. Further adding to it, he says that the career philosophy of working professionals have changed, and they don't want to stick to their organization for a long period. It is because their priority has changed from earning to learning. Mr Bhattacharjee also highlights how managing people and people processes is not only the HR manager's job, but every manager or executive should be adept at people management.

In the episode, Mr Sridhar Ramanathan explains how one needs to have an open mind, be willing to accept changes in an optimistic fashion, and understand the process of influencing people to change with dynamic situations. He also talks about how diagnosing can help overcome mental blocks that hinder the ability to think. Mr Ramanathan highlights how crucial it is to distinguish ideas, creativity, and innovation clearly. Most people don't know the precise definition of these three and hence cannot think of the right solution.

R Balaji is currently acting as the Associate Director of Talent Partnerships at Pollen. They have been in the Digital Marketing and Influencer marketing industry for eight years. They have promoted gender fluidity on various public forums like The logical Indian, The Times of India, The Quint, Business Insider, Humans of Bombay, Humans of Hyderabad, etc. Apart from this, R Balaji has been invited as a keynote speaker at various institutes like BITS Pilani, Narsee Monjee, etc.

In the episode, Mr Manish Shah explains why he entered the teaching domain even after doing great in his previous role. The thought process behind this decision was to do something that would add value to society while also allowing him to use his existing set of skills in aptitude and reasoning. Further, he talks about the growing trend and needs for online education. However, while emphasizing competitive exams, he highlights how offline experience develops an ecosystem starting from the ambience of a competitive environment to the regular mentorship.

In the episode, Mr. Rakesh Godhwani talks about the uncertainty of our decisions in the future. He highlights that one should be daring enough to take up the arduous road as these experiences never go in vain. He elaborates on how decisions can lead to regrets only when compared with any other person. We need to learn from our mistakes rather than feel bad about them as one success story comprises of ‘n' number of failures.