Medical Consulting Group Podcast

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The team of consultants at Medical Consulting Group has been providing business solutions for medical practices and ambulatory surgery centers (ASCs) for more than 30 years. Join them on the MCG podcast as they tackle the most pressing medical industry issues crossing your desk—from the latest government regulations to the societal and economic changes affecting how your practice or ASC runs—and discuss practical, experience-backed strategies for mastering these issues.

Medical Consulting Group


    • Oct 30, 2023 LATEST EPISODE
    • infrequent NEW EPISODES
    • 16m AVG DURATION
    • 25 EPISODES


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    Latest episodes from Medical Consulting Group Podcast

    Navigating Coding & Reimbursement Changes

    Play Episode Listen Later Oct 30, 2023 11:24


    The world of medical coding and reimbursement is constantly changing. Keeping up to date is critical to ensuring your practice or ASC receives all it's owed for services rendered. In this podcast, we examine some of the most recent changes and what they mean for ophthalmic care providers. We also take a look at some best practices for keeping current and review the possible effects of AI on coding and reimbursement.Submit A Medical Business Question for Future EpisodesSubmit an issue affecting your practice or ASC to podcast@medcgroup.com, and our consultants will discuss it on our podcast.

    Corcoran Consulting Group Brings New Services To MCG

    Play Episode Listen Later Jul 21, 2023 8:31


    Digital editor Fielding Emmott discusses Medical Consulting Group's acquisition of Corcoran Consulting Group and the many services it offers with CCG founder Kevin Corcoran and consultants Mary Pat Johnson and Brandy Sperry.Submit A Medical Business Question for Future EpisodesSubmit an issue affecting your practice or ASC to podcast@medcgroup.com, and our consultants will discuss it on our podcast.

    Build Your Brand: Utilize Creative Services to Sharpen Your Image

    Play Episode Listen Later Apr 6, 2023 14:21


    The Creative Services team at Medical Consulting Group shares their tips, knowledge, and expertise; Paul Johnson, senior producer, discusses the changing gear and tech associated with modern photography and video [1:55], Cameron Menley, graphic designer, shares best practices surrounding brand design and color [6:15], and Chase Rabourn, digital marketer, talks about the current state of social media and how it impacts practices [8:40].Submit A Medical Business Question for Future EpisodesSubmit an issue affecting your practice or ASC to podcast@medcgroup.com, and our consultants will discuss it on our podcast.

    Episode 5: Jill Maher Discusses the Current State of Physician Recruitment

    Play Episode Listen Later Nov 14, 2022 13:48


    In this episode of our efficiency series, Jill Maher of Maher Medical Consulting chats with us about the challenge of physician recruitment and what steps practices can take to attract quality, in-demand doctors.Submit A Medical Business Question for Future EpisodesSubmit an issue affecting your practice or ASC to podcast@medcgroup.com, and our consultants will discuss it on our podcast.

    Episode 4: Phone COA Increases Efficiency with Virtual Support

    Play Episode Listen Later Oct 14, 2022 18:24


    In this episode of our Efficiency series, Phone COA's Ashlie Malone and Jane Shuman discuss how Phone COA supports clinical processes by pre-loading and pre-screening patient information using virtual technicians.Submit A Medical Business Question for Future EpisodesSubmit an issue affecting your practice or ASC to podcast@medcgroup.com, and our consultants will discuss it on our podcast.

    Episode 3: Satisfied Patient Improves Practice Reputation

    Play Episode Listen Later Sep 19, 2022 14:12


    In this episode of our Efficiency series, Satisfied Patient CEO Ryan Schumacher discusses the importance of managing online reputation and customer feedback to improve operational efficiencies.Submit A Medical Business Question for Future EpisodesSubmit an issue affecting your practice or ASC to podcast@medcgroup.com, and our consultants will discuss it on our podcast.Request A Complimentary Phone Call with An MCG ConsultantPh (417) 889-2040Contact Us FormEmailBill Rabourn: brabourn@medcgroup.com                       Rob McCarville: rmccarville@medcgroup.comSteve Sheppard: ssheppard@medcgroup.comErin Malloy: emalloy@medcgroup.com

    Efficiency Series: Rendia Offers Scalable, Customizable Patient Education for Practices

    Play Episode Listen Later Sep 1, 2022 7:54


    In this episode of our “Efficiency” series, Rendia CEO Smitha Gopal discusses how Rendia's engaging, tailored patient education helps improve practice efficiency.Submit A Medical Business Question for Future EpisodesSubmit an issue affecting your practice or ASC to podcast@medcgroup.com, and our consultants will discuss it on our podcast.Request A Complimentary Phone Call with An MCG ConsultantPh (417) 889-2040Contact Us FormEmailBill Rabourn: brabourn@medcgroup.com                       Rob McCarville: rmccarville@medcgroup.comSteve Sheppard: ssheppard@medcgroup.comErin Malloy: emalloy@medcgroup.com 

    Efficiency Series: CoFi Helps Practices Simplify Patient Payments

    Play Episode Listen Later Aug 2, 2022 5:34


    In the first episode of our “Efficiency” series, CoFi CEO Sean Hanlon discusses how the CoFi solution automates and disseminates transactions for health systems, easing administrative burden and increasing operational efficiency.Submit A Medical Business Question for Future EpisodesSubmit an issue affecting your practice or ASC to podcast@medcgroup.com, and our consultants will discuss it on our podcast.Request A Complimentary Phone Call with An MCG ConsultantPh (417) 889-2040Contact Us FormEmailBill Rabourn: brabourn@medcgroup.com                       Rob McCarville: rmccarville@medcgroup.comSteve Sheppard: ssheppard@medcgroup.comErin Malloy: emalloy@medcgroup.com 

    Revenue Cycle Management - Strategies For The Future

    Play Episode Listen Later Apr 27, 2022 24:17


    In this episode, MCG managing principals Bill Rabourn, Rob McCarville, Erin Malloy, and revenue cycle director Christie Dockum discuss the evolving landscape of Revenue Cycle Management, touching on trends such as labor shortages, automation, and the newly-passed No Surprises Act from Washington D.C.Submit A Medical Business Question for Future EpisodesSubmit an issue affecting your practice or ASC to podcast@medcgroup.com, and our consultants will discuss it on our podcast.Request A Complimentary Phone Call with An MCG ConsultantPh (417) 889-2040Contact Us FormEmailBill Rabourn: brabourn@medcgroup.com                       Rob McCarville: rmccarville@medcgroup.comSteve Sheppard: ssheppard@medcgroup.comErin Malloy: emalloy@medcgroup.com 

    Digital Marketing in 2022

    Play Episode Listen Later Jan 25, 2022 19:47


    Building a strong brand in 2022 starts with effective digital marketing. As patients and users demand 24/7 access to relevant information, businesses and practices must accommodate and educate, while maintaining on-brand messaging and visuals within the digital landscape.In this episode of the Medical Consulting Group podcast, the MCG creative team identify and discuss industry news, strategies, tools and best practices that can help practices achieve digital marketing success in 2022.Submit A Medical Business Question for Future EpisodesSubmit an issue affecting your practice or ASC to podcast@medcgroup.com, and our consultants will discuss it on our podcast.Request A Complimentary Phone Call with An MCG ConsultantPh (417) 889-2040Contact Us FormEmailBill Rabourn: brabourn@medcgroup.com                       Rob McCarville: rmccarville@medcgroup.comSteve Sheppard: ssheppard@medcgroup.comErin Malloy: emalloy@medcgroup.com 

    Cybersecurity: Protecting Your Practice or ASC

    Play Episode Listen Later Oct 28, 2021 19:50


    How secure are your systems and network? Can your employees detect a phishing email? Is your website protected from brute force attacks? In today's episode IT experts Brendan Gallagher, David Kaplan, and Daryl Brown from MCG discuss common threats and tactics used by malicious parties in cyberspace and what steps employers and employees can take to ensure everyone practices good cyber hygiene. Have a question for one of our experts? Head over to our Facebook or Instagram and send us a message!Don't forget to LIKE, SHARE, and SUBSCRIBE! Even better, RATE US 5 STARS on Apple Podcast, or wherever you listen in, to let us know how we're doing!

    Office Based Surgery – Risk or Reward?

    Play Episode Listen Later Jul 8, 2021 37:27


    An accountant, a nurse, and a medical business consultant walk into a podcast studio…No, it's not the beginning of a joke, but it is how three of our consultants (Bill Rabourn, Steve Sheppard, and Pat Thomas) recently kicked off their discussion about a topic inspiring mixed feelings within the medical industry. From feelings of eager interest to anger and concern, office-based surgery (OBS) is slowly making an impact. Our consultants take a step back from these initial reactions and look at office-based surgery from an economic and patient safety perspective, asking: What are the regulatory and patient care differences between an ambulatory surgery center and office-based surgery?When, if ever, does it make economic sense to invest in office-based surgery and what kind of medical professionals and practices are interested?Is office-based surgery more risk than reward for practices and patients?Listen in, then head over to our Facebook or Instagram and comment to let us know how you feel about these new facilities, or send us a direct message. We want your input. Don't forget to LIKE, SHARE, and SUBSCRIBE! Even better, RATE US 5 STARS on Apple Podcast, or wherever you listen in, to let us know how we're doing!

    How to Plan A Medical Business Strategy That Works

    Play Episode Listen Later Apr 23, 2021 18:15


    Luck is great, but it’s not a reliable method for achieving medical business success. A strategic plan, on the other hand, is absolutely essential. However, not all strategic plans are created equal. The plans that actually help shape real change and practice growth share certain commonalities. In this episode of the Medical Consulting Group Podcast, MCG Managing Principle Bill Rabourn is back to identify:What all great strategic plans have in commonWhich tools are an absolute “MUST” in your planning tool kitWho should be involved in planning Keys to streamline plan implementation and managementSubmit A Medical Business Question for Future EpisodesSubmit an issue affecting your practice or ASC to podcast@medcgroup.com, and our consultants will discuss it on our podcast.Request A Complimentary Phone Call with An MCG ConsultantPh (417) 889-2040Contact Us FormEmailBill Rabourn: brabourn@medcgroup.com                       Rob McCarville: rmccarville@medcgroup.comSteve Sheppard: ssheppard@medcgroup.comErin Malloy: emalloy@medcgroup.com   Tonya LaRue: tlarue@medcgroup.com

    What COVID Taught Us About Medical Marketing in 2021

    Play Episode Listen Later Mar 4, 2021 15:49


    If COVID-19 taught our team anything, it’s that past strategies for medical marketing should stay in the past. In 2021, it’s time to explore new ways of thinking that reflect what patients today are actually experiencing. In this episode, our team’s creative marketing experts identify 3 examples of 2021’s most relatable patient experiences and how we have converted those into profitable marketing opportunities. Remember, these are only a few examples of what we learned from COVID. Listen and use them to jump start your own new marketing mindset for 2021. Rather read our article about this topic? CLICK HERE.Submit A Medical Business Question for Future EpisodesSubmit an issue affecting your practice or ASC to podcast@medcgroup.com, and our consultants will discuss it on our podcast.Request A Complimentary Phone Call with An MCG ConsultantPh (417) 889-2040Contact Us FormEmailBill Rabourn: brabourn@medcgroup.com Rob McCarville: rmccarville@medcgroup.comSteve Sheppard: ssheppard@medcgroup.comErin Malloy: emalloy@medcgroup.com Tonya LaRue: tlarue@medcgroup.com

    Calling a Truce: Physician-Hospital Joint Venture ASCs on the Rise

    Play Episode Listen Later Dec 3, 2020 18:38


    In this episode, MCG managing principals Stephen Sheppard and Robert McCarville explain the two unique sets of motivators behind physicians’ and hospitals’ growing desire to bury the hatchet and take on ambulatory surgery center joint ventures together. Kicking off with a brief but interesting history of joint venture ASCs [00:55], Steve and Rob discuss how time and technology have changed the way we think about outpatient surgery, and how ASCs will continue to be affected by shifts in the medical landscape…specifically COVID [10:10].Submit A Medical Business Question for Future EpisodesSubmit an issue affecting your practice or ASC to podcast@medcgroup.com, and our consultants will discuss it on our podcast.Request A Complimentary Phone Call with An MCG ConsultantPh (417) 889-2040Contact Us FormEmailBill Rabourn: brabourn@medcgroup.com Rob McCarville: rmccarville@medcgroup.comSteve Sheppard: ssheppard@medcgroup.comErin Malloy: emalloy@medcgroup.com Tonya LaRue: tlarue@medcgroup.com

    5 RCM Outsourcing Myths Stunting Your Revenue Growth

    Play Episode Listen Later Sep 11, 2020 18:28


    In this episode, MCG Managing Principal Rob McCarville, Principal Erin Malloy, and Consultant Tonya LaRue debunk 5 myths about outsourcing revenue cycle management that are keeping practices and ASCs from looking into options that could increase their revenue.

    How to Stay Plugged in Without 2020 National Medical Industry Meetings

    Play Episode Listen Later Jul 31, 2020 21:47


    The pioneer behind every Medical Consulting Group podcast episode is YOU. How? That’s what our multi-specialized team of Medical Consulting Group managing principals and medical business consultants are here to explain. With the cancellation of yet another national medical industry meeting (AAO), now is the best time to remind listeners just how this podcast is designed to address and provide solutions to the medical business issues YOU are facing right now. Submit A Medical Business Question for Future EpisodesSubmit an issue affecting your practice or ASC to podcast@medcgroup.com, and our consultants will discuss it on our podcast.Request A Complimentary Phone Call with An MCG ConsultantPh (417) 889-2040Contact Us FormEmailBill Rabourn: brabourn@medcgroup.com Rob McCarville: rmccarville@medcgroup.comSteve Sheppard: ssheppard@medcgroup.comErin Malloy: emalloy@medcgroup.com Tonya LaRue: tlarue@medcgroup.com

    What Patients Want to Hear from Ophthalmology Practices NOW

    Play Episode Listen Later Jun 17, 2020 15:59


    The shutdown had a catastrophic effect on the long-held, unconscious understandings that existed between eye doctors and patients in the past. Understandings like…“Your eye doctors/eye surgeons are always here to meet your needs.” “It is safe to visit your eye care clinic.”In today’s podcast, Medical Consulting Group explains why medical marketing is a significant opportunity for ophthalmology practices right now and why we have redirected our marketing mindset—dusting off the basics we all took for granted—to help ophthalmologists and optometrists tell their eye care patients what they truly need to hear.MCG Creative Team Members On Today’s PodcastBill Rabourn – Managing Principal Teresa Flood – Media Coordinator, Flood Media GroupPaul Johnson – Senior Designer & Producer Brian Dahl – Client Business ManagerChase Rabourn – Digital Marketing Manager Leah Taylor – Medical Copywriter

    The Bright Side: A Cataract & Refractive Surgeon Speaks to Opportunities in the COVID-19 Era

    Play Episode Listen Later May 26, 2020 15:17


    In this episode, we talk with MCG consultant Bill Rabourn and Missouri ophthalmologist Dr. Thomas Prater, a cataract and refractive surgeon from Mattax Neu Prater Eye Center and Surgery Center. Many people are understandably experiencing some fatigue when it comes to the topic of COVID-19. And yet, it’s still a topic that’s affecting ophthalmic practices across the U.S. (and the world). So, to liven things up, our team is pressing pause on the doom and gloom to spotlight a little positivity. Today, Dr. Prater shares ways in which he and his team have managed to spin this new COVID situation to their advantage, including everything from how they stayed productive during the increased downtime to how communication became one of their biggest strengths.

    Ophthalmology In the COVID-19 Era…From A Retinal Surgeon & Practice Perspective

    Play Episode Listen Later May 13, 2020 21:46


    MCG principal Erin Malloy invites retina surgeon Dr. Jorge Calzada and optometrist Dr. Sarah Maxey of Deep Blue Retina to discuss how their practice is successfully tackling some of the most common issues affecting practices across the country during the COVID era. They share their experience with everything from:Reduced patient flow, toTelemedicine, to PPP loans, toHow they have leveraged a negative situation to reveal opportunities for improvement within their practice. Deep Blue Retina is a client of Medical Consulting Group practicing out of Southaven, Mississippi. Their team is known for providing the latest medical and surgical solutions for the most complex retinal cases for adult and pediatric patients.

    Road Map to Resuming Elective Surgery

    Play Episode Listen Later Apr 27, 2020 14:48


    MCG's nurse consultants and ASC experts call out some of the most easily overlooked but extremely crucial steps ASCs should take before resuming surgery.

    Reopening Your Practice

    Play Episode Listen Later Apr 21, 2020 12:46


    As practices wait on the edge of their seats for the all-clear to open, MCG Medical Business Consultant Bill Rabourn quickly explains what practices should be considering RIGHT NOW:What areas of your practice need the most attention during reopening?How will “safety” be the driving force behind your reopening strategy and your messaging?How will your geography affect your plans?

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    The Success of Your COVID-19 Crisis Strategy Depends On 2 Things

    Play Episode Listen Later Apr 13, 2020 8:01


    MCG managing principal Bill Rabourn quickly breaks down the practice-saving power of communication and coordination during a crisis, and how to do them correctly to ensure your comeback is swift, smooth, and strong.

    COVID-19: Practical Steps for Managing Your Practice or ASC’s Unique Situation

    Play Episode Listen Later Mar 31, 2020 35:17


    Lately, practice and ASC leaders have been flooded with general tips for managing a business during the COVID-19 crisis, with little guidance as to whether these actually apply to their unique situation. Medical business consultants Bill Rabourn, Steve Sheppard, and Erin Malloy of Medical Consulting Group—a firm providing practice and ASC development and management, as well as internal and external medical marketing materials, for more than 30 years—sat down to discuss some practical steps they have used for their own clients to sort through the plethora of “broad-brush” tips and select those that apply to an individual business. LISTEN & SHARE.Disclaimer: COVID-19 information is evolving rapidly. Consult with state and local authorities for further COVID-19 updates.

    The Ins & Outs of Medical Website Development

    Play Episode Listen Later Mar 27, 2020 9:14


    MCG podcast host Leah Taylor speaks with medical website experts Daryl Brown and Stevie Barfoot. What is responsive website design? How important is search engine optimization? What website security measures should a medical practice implement? Tune in to find out.

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