Medical Consulting Group Podcast

The world of medical coding and reimbursement is constantly changing. Keeping up to date is critical to ensuring your practice or ASC receives all it's owed for services rendered. In this podcast, we examine some of the most recent changes and what they mean for ophthalmic care providers. We also take a look at some best practices for keeping current and review the possible effects of AI on coding and reimbursement.Submit A Medical Business Question for Future EpisodesSubmit an issue affecting your practice or ASC to podcast@medcgroup.com, and our consultants will discuss it on our podcast.

Digital editor Fielding Emmott discusses Medical Consulting Group's acquisition of Corcoran Consulting Group and the many services it offers with CCG founder Kevin Corcoran and consultants Mary Pat Johnson and Brandy Sperry.Submit A Medical Business Question for Future EpisodesSubmit an issue affecting your practice or ASC to podcast@medcgroup.com, and our consultants will discuss it on our podcast.

The Creative Services team at Medical Consulting Group shares their tips, knowledge, and expertise; Paul Johnson, senior producer, discusses the changing gear and tech associated with modern photography and video [1:55], Cameron Menley, graphic designer, shares best practices surrounding brand design and color [6:15], and Chase Rabourn, digital marketer, talks about the current state of social media and how it impacts practices [8:40].Submit A Medical Business Question for Future EpisodesSubmit an issue affecting your practice or ASC to podcast@medcgroup.com, and our consultants will discuss it on our podcast.

In this episode of our efficiency series, Jill Maher of Maher Medical Consulting chats with us about the challenge of physician recruitment and what steps practices can take to attract quality, in-demand doctors.Submit A Medical Business Question for Future EpisodesSubmit an issue affecting your practice or ASC to podcast@medcgroup.com, and our consultants will discuss it on our podcast.

In this episode of our Efficiency series, Phone COA's Ashlie Malone and Jane Shuman discuss how Phone COA supports clinical processes by pre-loading and pre-screening patient information using virtual technicians.Submit A Medical Business Question for Future EpisodesSubmit an issue affecting your practice or ASC to podcast@medcgroup.com, and our consultants will discuss it on our podcast.

In this episode of our Efficiency series, Satisfied Patient CEO Ryan Schumacher discusses the importance of managing online reputation and customer feedback to improve operational efficiencies.Submit A Medical Business Question for Future EpisodesSubmit an issue affecting your practice or ASC to podcast@medcgroup.com, and our consultants will discuss it on our podcast.Request A Complimentary Phone Call with An MCG ConsultantPh (417) 889-2040Contact Us FormEmailBill Rabourn: brabourn@medcgroup.com                       Rob McCarville: rmccarville@medcgroup.comSteve Sheppard: ssheppard@medcgroup.comErin Malloy: emalloy@medcgroup.com

In this episode of our “Efficiency” series, Rendia CEO Smitha Gopal discusses how Rendia's engaging, tailored patient education helps improve practice efficiency.Submit A Medical Business Question for Future EpisodesSubmit an issue affecting your practice or ASC to podcast@medcgroup.com, and our consultants will discuss it on our podcast.Request A Complimentary Phone Call with An MCG ConsultantPh (417) 889-2040Contact Us FormEmailBill Rabourn: brabourn@medcgroup.com                       Rob McCarville: rmccarville@medcgroup.comSteve Sheppard: ssheppard@medcgroup.comErin Malloy: emalloy@medcgroup.com 

In the first episode of our “Efficiency” series, CoFi CEO Sean Hanlon discusses how the CoFi solution automates and disseminates transactions for health systems, easing administrative burden and increasing operational efficiency.Submit A Medical Business Question for Future EpisodesSubmit an issue affecting your practice or ASC to podcast@medcgroup.com, and our consultants will discuss it on our podcast.Request A Complimentary Phone Call with An MCG ConsultantPh (417) 889-2040Contact Us FormEmailBill Rabourn: brabourn@medcgroup.com                       Rob McCarville: rmccarville@medcgroup.comSteve Sheppard: ssheppard@medcgroup.comErin Malloy: emalloy@medcgroup.com 

In this episode, MCG managing principals Bill Rabourn, Rob McCarville, Erin Malloy, and revenue cycle director Christie Dockum discuss the evolving landscape of Revenue Cycle Management, touching on trends such as labor shortages, automation, and the newly-passed No Surprises Act from Washington D.C.Submit A Medical Business Question for Future EpisodesSubmit an issue affecting your practice or ASC to podcast@medcgroup.com, and our consultants will discuss it on our podcast.Request A Complimentary Phone Call with An MCG ConsultantPh (417) 889-2040Contact Us FormEmailBill Rabourn: brabourn@medcgroup.com                       Rob McCarville: rmccarville@medcgroup.comSteve Sheppard: ssheppard@medcgroup.comErin Malloy: emalloy@medcgroup.com 

Building a strong brand in 2022 starts with effective digital marketing. As patients and users demand 24/7 access to relevant information, businesses and practices must accommodate and educate, while maintaining on-brand messaging and visuals within the digital landscape.In this episode of the Medical Consulting Group podcast, the MCG creative team identify and discuss industry news, strategies, tools and best practices that can help practices achieve digital marketing success in 2022.Submit A Medical Business Question for Future EpisodesSubmit an issue affecting your practice or ASC to podcast@medcgroup.com, and our consultants will discuss it on our podcast.Request A Complimentary Phone Call with An MCG ConsultantPh (417) 889-2040Contact Us FormEmailBill Rabourn: brabourn@medcgroup.com                       Rob McCarville: rmccarville@medcgroup.comSteve Sheppard: ssheppard@medcgroup.comErin Malloy: emalloy@medcgroup.com 

How secure are your systems and network? Can your employees detect a phishing email? Is your website protected from brute force attacks? In today's episode IT experts Brendan Gallagher, David Kaplan, and Daryl Brown from MCG discuss common threats and tactics used by malicious parties in cyberspace and what steps employers and employees can take to ensure everyone practices good cyber hygiene. Have a question for one of our experts? Head over to our Facebook or Instagram and send us a message!Don't forget to LIKE, SHARE, and SUBSCRIBE! Even better, RATE US 5 STARS on Apple Podcast, or wherever you listen in, to let us know how we're doing!

An accountant, a nurse, and a medical business consultant walk into a podcast studio…No, it's not the beginning of a joke, but it is how three of our consultants (Bill Rabourn, Steve Sheppard, and Pat Thomas) recently kicked off their discussion about a topic inspiring mixed feelings within the medical industry. From feelings of eager interest to anger and concern, office-based surgery (OBS) is slowly making an impact. Our consultants take a step back from these initial reactions and look at office-based surgery from an economic and patient safety perspective, asking: What are the regulatory and patient care differences between an ambulatory surgery center and office-based surgery?When, if ever, does it make economic sense to invest in office-based surgery and what kind of medical professionals and practices are interested?Is office-based surgery more risk than reward for practices and patients?Listen in, then head over to our Facebook or Instagram and comment to let us know how you feel about these new facilities, or send us a direct message. We want your input. Don't forget to LIKE, SHARE, and SUBSCRIBE! Even better, RATE US 5 STARS on Apple Podcast, or wherever you listen in, to let us know how we're doing!

Luck is great, but it’s not a reliable method for achieving medical business success. A strategic plan, on the other hand, is absolutely essential. However, not all strategic plans are created equal. The plans that actually help shape real change and practice growth share certain commonalities. In this episode of the Medical Consulting Group Podcast, MCG Managing Principle Bill Rabourn is back to identify:What all great strategic plans have in commonWhich tools are an absolute “MUST” in your planning tool kitWho should be involved in planning Keys to streamline plan implementation and managementSubmit A Medical Business Question for Future EpisodesSubmit an issue affecting your practice or ASC to podcast@medcgroup.com, and our consultants will discuss it on our podcast.Request A Complimentary Phone Call with An MCG ConsultantPh (417) 889-2040Contact Us FormEmailBill Rabourn: brabourn@medcgroup.com                       Rob McCarville: rmccarville@medcgroup.comSteve Sheppard: ssheppard@medcgroup.comErin Malloy: emalloy@medcgroup.com   Tonya LaRue: tlarue@medcgroup.com

If COVID-19 taught our team anything, it’s that past strategies for medical marketing should stay in the past. In 2021, it’s time to explore new ways of thinking that reflect what patients today are actually experiencing. In this episode, our team’s creative marketing experts identify 3 examples of 2021’s most relatable patient experiences and how we have converted those into profitable marketing opportunities. Remember, these are only a few examples of what we learned from COVID. Listen and use them to jump start your own new marketing mindset for 2021. Rather read our article about this topic? CLICK HERE.Submit A Medical Business Question for Future EpisodesSubmit an issue affecting your practice or ASC to podcast@medcgroup.com, and our consultants will discuss it on our podcast.Request A Complimentary Phone Call with An MCG ConsultantPh (417) 889-2040Contact Us FormEmailBill Rabourn: brabourn@medcgroup.com Rob McCarville: rmccarville@medcgroup.comSteve Sheppard: ssheppard@medcgroup.comErin Malloy: emalloy@medcgroup.com Tonya LaRue: tlarue@medcgroup.com

In this episode, MCG managing principals Stephen Sheppard and Robert McCarville explain the two unique sets of motivators behind physicians’ and hospitals’ growing desire to bury the hatchet and take on ambulatory surgery center joint ventures together. Kicking off with a brief but interesting history of joint venture ASCs [00:55], Steve and Rob discuss how time and technology have changed the way we think about outpatient surgery, and how ASCs will continue to be affected by shifts in the medical landscape…specifically COVID [10:10].Submit A Medical Business Question for Future EpisodesSubmit an issue affecting your practice or ASC to podcast@medcgroup.com, and our consultants will discuss it on our podcast.Request A Complimentary Phone Call with An MCG ConsultantPh (417) 889-2040Contact Us FormEmailBill Rabourn: brabourn@medcgroup.com Rob McCarville: rmccarville@medcgroup.comSteve Sheppard: ssheppard@medcgroup.comErin Malloy: emalloy@medcgroup.com Tonya LaRue: tlarue@medcgroup.com

In this episode, MCG Managing Principal Rob McCarville, Principal Erin Malloy, and Consultant Tonya LaRue debunk 5 myths about outsourcing revenue cycle management that are keeping practices and ASCs from looking into options that could increase their revenue.

The pioneer behind every Medical Consulting Group podcast episode is YOU. How? That’s what our multi-specialized team of Medical Consulting Group managing principals and medical business consultants are here to explain. With the cancellation of yet another national medical industry meeting (AAO), now is the best time to remind listeners just how this podcast is designed to address and provide solutions to the medical business issues YOU are facing right now. Submit A Medical Business Question for Future EpisodesSubmit an issue affecting your practice or ASC to podcast@medcgroup.com, and our consultants will discuss it on our podcast.Request A Complimentary Phone Call with An MCG ConsultantPh (417) 889-2040Contact Us FormEmailBill Rabourn: brabourn@medcgroup.com Rob McCarville: rmccarville@medcgroup.comSteve Sheppard: ssheppard@medcgroup.comErin Malloy: emalloy@medcgroup.com Tonya LaRue: tlarue@medcgroup.com

The shutdown had a catastrophic effect on the long-held, unconscious understandings that existed between eye doctors and patients in the past. Understandings like…“Your eye doctors/eye surgeons are always here to meet your needs.” “It is safe to visit your eye care clinic.”In today’s podcast, Medical Consulting Group explains why medical marketing is a significant opportunity for ophthalmology practices right now and why we have redirected our marketing mindset—dusting off the basics we all took for granted—to help ophthalmologists and optometrists tell their eye care patients what they truly need to hear.MCG Creative Team Members On Today’s PodcastBill Rabourn – Managing Principal Teresa Flood – Media Coordinator, Flood Media GroupPaul Johnson – Senior Designer & Producer Brian Dahl – Client Business ManagerChase Rabourn – Digital Marketing Manager Leah Taylor – Medical Copywriter

In this episode, we talk with MCG consultant Bill Rabourn and Missouri ophthalmologist Dr. Thomas Prater, a cataract and refractive surgeon from Mattax Neu Prater Eye Center and Surgery Center. Many people are understandably experiencing some fatigue when it comes to the topic of COVID-19. And yet, it’s still a topic that’s affecting ophthalmic practices across the U.S. (and the world). So, to liven things up, our team is pressing pause on the doom and gloom to spotlight a little positivity. Today, Dr. Prater shares ways in which he and his team have managed to spin this new COVID situation to their advantage, including everything from how they stayed productive during the increased downtime to how communication became one of their biggest strengths.

MCG principal Erin Malloy invites retina surgeon Dr. Jorge Calzada and optometrist Dr. Sarah Maxey of Deep Blue Retina to discuss how their practice is successfully tackling some of the most common issues affecting practices across the country during the COVID era. They share their experience with everything from:Reduced patient flow, toTelemedicine, to PPP loans, toHow they have leveraged a negative situation to reveal opportunities for improvement within their practice. Deep Blue Retina is a client of Medical Consulting Group practicing out of Southaven, Mississippi. Their team is known for providing the latest medical and surgical solutions for the most complex retinal cases for adult and pediatric patients.

MCG's nurse consultants and ASC experts call out some of the most easily overlooked but extremely crucial steps ASCs should take before resuming surgery.

As practices wait on the edge of their seats for the all-clear to open, MCG Medical Business Consultant Bill Rabourn quickly explains what practices should be considering RIGHT NOW:What areas of your practice need the most attention during reopening?How will “safety” be the driving force behind your reopening strategy and your messaging?How will your geography affect your plans?

MCG managing principal Bill Rabourn quickly breaks down the practice-saving power of communication and coordination during a crisis, and how to do them correctly to ensure your comeback is swift, smooth, and strong.

Lately, practice and ASC leaders have been flooded with general tips for managing a business during the COVID-19 crisis, with little guidance as to whether these actually apply to their unique situation. Medical business consultants Bill Rabourn, Steve Sheppard, and Erin Malloy of Medical Consulting Group—a firm providing practice and ASC development and management, as well as internal and external medical marketing materials, for more than 30 years—sat down to discuss some practical steps they have used for their own clients to sort through the plethora of “broad-brush” tips and select those that apply to an individual business. LISTEN & SHARE.Disclaimer: COVID-19 information is evolving rapidly. Consult with state and local authorities for further COVID-19 updates.

MCG podcast host Leah Taylor speaks with medical website experts Daryl Brown and Stevie Barfoot. What is responsive website design? How important is search engine optimization? What website security measures should a medical practice implement? Tune in to find out.