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What should VCs actually look for in a fund administration partner?In this episode of VC10X, we sit down with Shalin Madan, Co-Founder of Formidium - a global fund administration platform supporting venture capital, private equity, hedge funds, and alternative asset managers with over $33B+ in assets under administration.We go beyond the surface-level checklist and unpack what truly matters when selecting a fund administrator - especially for emerging managers.⭐ Sponsored by Podcast10x - Podcasting agency for VCs - https://podcast10x.comTopics covered:• The most overlooked due diligence question when choosing a fund admin• Why business model sustainability matters more than branding• How technology reflects internal discipline (and why “banning Excel” matters)• The hidden costs of managing operations in-house• Why durability is becoming more important than performance• How LP scrutiny is evolving• Why many funds and companies may not survive the next few yearsInfrastructure is no longer back office — it's strategy.If you're building a fund designed to last 10+ years, this episode will change how you think about operations, risk, and long-term durability.Timestamps:(00:00) - The Hidden Costs of In-House Operations(00:33) - Introduction to Fund Administration and Guest Shaleen Madan(01:49) - Sponsor: Podcast 10X for VCs(02:47) - Critical Due Diligence for Selecting a Fund Administrator(04:16) - How a Tech Stack Signals Quality and Reduces Risk(05:23) - Early Trends in Capital Flows and Investor Behavior(07:39) - The Institutionalization of Family Offices(09:09) - How Emerging Managers Can Handle Future Regulatory Changes(11:12) - In-House vs. Outsourcing: A Former Fund Manager's Perspective(13:54) - The Unique Operational Challenges of Crypto-Native Funds(16:35) - How Back-Office Needs Differ Across Asset Classes(20:09) - How to Properly Vet a Service Provider's Expertise(21:33) - A Contrarian Take on Capital Flows and Market Dynamics(26:56) - The Impact of AI on Pricing Power and Outsourcing(29:18) - Key Questions LPs Should Ask About Operational Infrastructure(31:36) - Lessons Learned from Rapidly Scaling a Business(33:26) - Where to Find Shaleen Madan and FormidiumConnect with Shalin:Website - https://formidium.com/Linkedin - https://www.linkedin.com/in/shalin-madan-caia-b00239/Podcast Links:Prashant Choubey - https://www.linkedin.com/in/choubeysahabSubscribe to VC10X newsletter - https://vc10x.beehiiv.comSubscribe on YouTube - https://youtube.com/@VC10X Subscribe on Apple Podcasts - https://podcasts.apple.com/us/podcast/vc10x-investing-venture-capital-asset-management-private/id1632806986Subscribe on Spotify - https://open.spotify.com/show/7F7KEhXNhTx1bKTBFgzv3k?si=WgQ4ozMiQJ-6nowj6wBgqQVC10X website - https://vc10x.comFor sponsorship queries, reach out to prashantchoubey3@gmail.com#VentureCapital #FundAdministration #EmergingManagers #PrivateEquity #VC10X
Join Ivoclar (AND US!) this February at LMT Lab Day in Chicago. Ivoclar will be offering 16 different educational lectures over the three-day event, giving dental professionals plenty of opportunities to learn, connect, and grow. Visit labday.com/Ivoclar to view the full schedule and register, and be sure to stop by and see the Ivoclar team in the Windy City. Walking the Lab Day Chicago floor? Make it worth it. Stop by the FOLLOW-ME! hyperDENT booth (E-27, East Hall) and take part in their Milling Roadmap—a quick, scavenger-hunt-style activity that leads you to key milling partners like Axsys, Imagine, DOF, and Roland. Collect stamps at booths you're likely visiting anyway and get entered to win some great giveaways—including this year's grand prize: a foldable Honda electric scooter. You're already walking the floor. Now it might carry you. Come see and talk to Elvis and Barb at all these amazing shows coming up in 2026* Cal-Lab Association Meeting in Chicago Feb 19-20 https://cal-lab.org/ LMT Lab Day Chicago Feb 19-21 https://lmtmag.com/lmtlabday Dental Lab Association of Texas Meeting in Dallas Apr 9-11 https://members.dlat.org/ exocad Insights in Mallorca, Spain Apr 30 - May 1 https://exocad.com/insights-2026 This week we finally sit down with the one and only Matthew Douglas — technician, educator, denture-setting machine, former Affordable legend, past DLAT president, and all-around force of nature out of Texas. Matt's story starts with baseball. A promising career cut short by a hip injury (the “Bo Jackson thing,” as he calls it) led him to find a different path — one that started at TSTI in Waco and ended up shaping thousands of dentures, dozens of labs, and one of the fastest-growing state dental lab associations in the country. From living in an RV at the end of an airport runway while in school… to learning how to tear down porcelain ovens and rebuild lathes… to mastering ambidextrous denture setups with a soldering iron (yes, really), Matt built his foundation the old-school way. And he built it fast. We dive deep into his 12-year run with Affordable Dentures — managing high-production labs doing 60+ arches a day, training technicians across the country, helping open over 200 sites, and eventually becoming a regional leader. He shares what it takes to build systems that move that kind of volume — staggered lunches, zero idle time, and a whole lot of hustle. From there, Matt takes us through Barksdale Dental Lab, the early days of All-on-4, learning analog conversion workflows before digital streamlined everything, and why zirconia has changed the long-term game for full-arch restorations. When Matt returned to Texas and got involved with the Dental Laboratory Association of Texas (DLAT), the show had about a dozen booths. Today? Over 100. He breaks down how restructuring leadership, empowering the right people, removing outside management costs, and reinvesting in members transformed DLAT into one of the strongest state meetings in the country. If you want to grow your business, you need clear insight into what's happening inside your operation and across your customer journey. That's where Icortica comes in. At Canadian Dental Labs, Icortica has become a cornerstone of how we operate—giving us at-a-glance visibility into performance, helping us focus our efforts, spot opportunities early, and solve problems before they grow. It takes the guesswork out of decision-making and shows us what to do next. Plus, the Icortica team is incredibly responsive and feels like a true partner in our success. If you're serious about growing your business and understanding your customers better, Icortica can get you there. Learn more at icortica.com/voices — Icortica, helping dental labs grow. Join us at exocad Insights 2026, happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting. Barb and Elvis will be on site bringing you exclusive interviews, plus don't miss the FIRST 5k run on the coast! And of course, cap it all off with the legendary exoGlam Night under the stars. Tickets are limited. Visit exocad.com/insights-2026 and use code VFTBPalma15 for 15% off.Special Guest: Matthew Douglas CDT.
In this episode of Product & Packaging Powerhouse, Megan Young Gamble talks with fulfillment expert Maïré BAVARDAY-ROSA from ECOMSPACES all things fulfillment, operations, and growth for indie and product-based brands. Maïré details her inspiring journey from a small Caribbean island to launching a logistics business in Atlanta, sharing lessons on resilience and innovation. The conversation covers when to consider a 3PL, the importance of organization (like using SKUs and barcodes from the start!), strategies for inventory management, and why branded packaging and customer service are key growth levers. They also discuss the impact of technology like Shopify, dynamic pricing due to tariffs, retail readiness, and the ever-changing landscape of ecommerce logistics, including AI's growing role. Maïré offers super practical tips: focus on numbers, outsource shipping when it makes sense, and never underestimate operations' impact on customer experience. The episode wraps with a fun “power round” where Maïré shares personal tidbits and her passion for helping purpose-driven brands. Affiliate & Other Links: [Megan Young Gamble Links][AFFILIATE] Ready to crank out your content in as little as 5 minutes? Use Castmagic, AI powered tool to take your content creation from overwhelmed to overjoyed by saving hours of developing content. Save 20 hours by Signing up today! https://get.castmagic.io/Megan [FREEBIE] Learn about “day in the life” of a Packaging Project Manager → Get our “Starter Packaging PM Freebie” [link] https://glc.ck.page/thestarterpackagingprojectmanager [FREEBIE] Access commonly referenced organizations and tools in ONE PLACE with our handy guide HERE [link] https://bit.ly/OSTPlay Subscribe & Access our Video Vault YouTube Channel [ link] https://bit.ly/GLConYouTubeJoin our Email List [link] https://glc.ck.page/55128ae04b Follow and Connect with Megan on LinkedIn [link] https://linkedin.com/in/megangambleLearn about GLC, Packaging & Project execution firm for CPG brands http://www.getlevelconsulting.comWork with Me @ GLC, Schedule Discovery Call https://calendly.com/getlevelconsulting/15-minute-insight-sessionGot a topic you'd love us to cover? Share your ideas here [link] https://bit.ly/ppptopicform[Powerhouse Guest Maïré s LINKS]LinkedIn: https://www.linkedin.com/in/mairehina/Company Website : https://www.ecomspaces.com/Email Address: maire@ecomspaces.comQUOTES:Shipping is the most hated industry, I think, in the entire world. Shipping is hard.If you start spending more than two hours a day shipping, it's time to look at outsourcing your shipping.I would rather pay someone $100 to ship stuff for me in two hours than spend these two hours and lose the opportunity to make $500.Be organized. People overlook how important that is.Packaging is a very underutilized marketing tool.The best marketing is organic marketing.If you treat your customer extremely well and they have the best customer experience possible, you're going to grow organically.
If HR keeps landing on your desk, this episode is your reset. Karen breaks down what HR outsourcing actually covers for Australian SMEs, the real-world signals it's time to get help, and a simple 90-day plan to cut risk and free up leadership time. Who it's for: Owners and leaders in small to medium businesses who are juggling contracts, awards, onboarding and tricky people issues alongside sales and operations. You'll learn: What HR outsourcing includes beyond “paperwork” (compliance, hiring support, onboarding, performance rhythms, manager coaching) 7 signals HR has moved from “nice to have” to necessary The benefits that matter most: time back, reduced risk, better employee experience and flexibility How to choose the right HR partner and model (ongoing, on-demand, or project) A practical 90-day plan to see value fast Make sure to subscribe to stay updated with new releases every second Monday! Visit amplifyhr.com.au for more insights and resources. Ready to reduce risk and reclaim your time? Book a free discovery call: https://meetings.hubspot.com/ronita-fourie Send a textOn Thursday 12 March in Sydney. Join us for a hands-on, in person, interactive workshop is designed to equip business owners and leaders with tpractical tools to build capacity, clarity and control, and a simple 90-day plan you can implement straight away. Register: https://tinyurl.com/AHR26SydEvent
Outsourcing podcast Learn more about this outsourcing podcast and Inside Outsourcing here: https://www.outsourceaccelerator.com/podcast/inside-outsourcing-podcast-series/ We're publishing the entire book, Inside Outsourcing, written by Derek Gallimore, on this podcast feed over the coming weeks. This episode: Episode 575 - Chapter 4.0 Laying Out the Framework, & Chapter 4.1.1 Building A Framework If you're tuning in for the first time, go back to Episode 563 to catch the book from the beginning. — — — About the book: Inside Outsourcing: How Remote Work, Offshoring & Global Employment is Changing the World Outsourcing has long been criticized for low wages and poor conditions, yet nearly every major company—from Apple to JP Morgan—depends on it. Once a $200 billion industry limited to multinationals, outsourcing is now accessible to small and mid-sized firms, offering up to 70% savings and access to a global talent pool of 2 billion professionals. Inside Outsourcing unpacks the industry's evolution, misconceptions, and future—offering clear insights and practical guidance for businesses ready to harness outsourcing as a driver of innovation and growth. NOTES on listening: We will be publishing full chapters of the book over the coming weeks. Start with Ep 563 first, and tune in next week for the following chapter(s). Please share with your friends. Get a copy of the book: You can buy a full version of Inside Outsourcing for yourself from Amazon - with audio, Kindle, and hardcopy available. https://www.amazon.com/Inside-Outsourcing-Offshoring-Employment-Changing/dp/1739623002 Please leave a review: If you've listened to the book and enjoyed it, please support us by leaving a review on Amazon or Goodreads. https://www.amazon.com/Inside-Outsourcing-Offshoring-Employment-Changing/dp/1739623002 or https://www.goodreads.com/book/show/61210866-inside-outsourcing Enjoy. Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below. Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing companies in the Philippines Outsourcing Calculator - This tool provides you with invaluable insight into the potential savings outsourcing can do for your business Outsourcing Salary Guide - Access the comprehensive guide to payroll salary compensation, benefits, and allowances in the Philippines Outsourcing Accelerator Podcast - Subscribe and listen to the world's leading outsourcing podcast, hosted by Derek Gallimore Payoneer - The leading global B2B payment solution for the outsourcing industry About Outsource Accelerator Outsource Accelerator is the world's leading outsourcing marketplace and advisory. We offer the full spectrum of services, from light advisory and vendor brokerage, though to full implementation and fully-managed solutions. We service companies of all sectors, and all sizes, spanning all departmental verticals. Outsource Accelerator's unique approach to outsourcing enables our clients to build the best teams, access the most flexible solutions, and generate the best results possible. Our unrivaled sector knowledge and market reach mean that you get the best terms and results possible, at the best ALL-IN market-leading price - guaranteed.
Right, so in the space of less than a day, a coroner has called for regulations to make corded blinds safe for toddlers, and the family of a little girl who died in one of these blinds has backed that call - and then the Government has said no, there will be no regulation. The whole thing has happened in less than a day. This, by the way - if you don't know what I'm talking about - is a parent's worst nightmare, isn't it? It's the idea that something in the house, something seemingly innocuous, kills your child. Corded blinds are the ones with the loopy cord - the one with the little beads on it. Sometimes what happens is the kids get themselves stuck in it, and they can't get themselves out. The thought of that happening freaks me out. So much so that I've already gone around adding cleats to the windows to make the blinds safe, and after hearing the coroner's report today, I've double-checked every blind just to be sure again. I cannot imagine how awful this tragedy is for this family, and I do realise they have the best intentions, they genuinely want to stop this from happening to another family as it has to theirs. But I think the Government has actually come down on the right side of this, because, as we discuss so often on this show, it is just too easy to write a new rule without realising what unintended consequences it may have for years - potentially decades - before some other Government finally repeals it. Like the well-meaning rules around apple trees in early childhood centres that caused all kinds of headaches. Actually, I would argue that safety is something parents shouldn't be outsourcing to rules. Blinds are not the only things in your house that can hurt your toddler. Heavy furniture that's at risk of falling over should be bracketed back so it doesn't fall on the kids. Pools should be fenced off for obvious reasons. Knife drawers should be locked for obvious reasons. Hard edges should have soft covers put on them. You can go online and find a list of the things you should do - there are plenty of these lists out there - and then you can go through every single one and make your house safer, which you should do. You can buy cleats to fix the blind cords to the wall, and you should. So the fix is out there. The knowledge is out there in the information age. Do you still need a rule? LISTEN ABOVESee omnystudio.com/listener for privacy information.
Why This Episode Matters:Modern music makes it easy to confuse polish with substance. In this episode, Moo Latte breaks down why musical ideas, not production techniques, are still the core of work that lasts.From deep listening and sketch-based workflows to creative restraint and long-term sustainability, this conversation reframes productivity, taste, and originality for producers navigating an increasingly automated landscape.Who is Moo Latte:Moo Latte is a producer, guitarist, and composer known for emotionally rich compositions that sit somewhere between jazz, soul, hip-hop, and cinematic music. With a background in formal music study and years of production experience, his work emphasizes harmony, movement, and intention over trends.What We Dive Into:* Why modern music often relies more on production than composition* Deep listening as a skill and how it shapes taste over time* Starting ideas away from the computer* Singing melodies before choosing instruments* Call and response as an underused compositional tool* Why constraints unlock creativity* Short, timed sketch sessions as an idea engine* Objectivity through distance and bouncing early* Content creation burnout and sustainable output* Why relying too heavily on AI weakens creative problem-solvingThree Key Takeaways:* Strong ideas survive without sound design: If a song doesn't work when stripped down to melody and harmony, production won't save it.* Constraints create clarity: Limiting instruments, time, and options reduces decision fatigue and sharpens creative intent.* Creativity is a muscle, not a shortcut: Outsourcing thinking weakens long-term growth. The work is the point.Before You Go:Try this for your next session: set a 20-minute timer. Choose a fixed set of instruments. Finish when the timer ends. Bounce it. Don't judge it. Repeat.Over time, quantity becomes quality.Chapters:0:00 – Intro1:42 – Moo Latte's background and musical roots6:18 – Composition vs production11:04 – Deep listening and developing taste16:27 – Singing ideas before producing22:10 – Harmony, movement, and emotional intent28:55 – Call and response in composition34:41 – Sketching ideas quickly40:12 – Objectivity through distance and bouncing early45:58 – Finishing vs overworking51:36 – Content creation and creative burnout57:44 – Sustainable routines and creative longevity1:03:22 – Constraints as a creative tool1:09:48 – Training the creative muscle1:16:30 – AI, tools, and creative responsibility1:23:55 – Quick hits1:31:40 – Final reflections1:34:50 – OutroList of References from the Interview:Artists* J Dilla* The Beatles* BadBadNotGood* Robert GlasperTools / Concepts* Timed sketch sessions* Call and response* Deep listening* Constraint-based creativityConnect with Moo Latte:* YouTube: @moolattemusic* Instagram: @moolattemusic* Spotify: Moo Latte* Apple Music: Moo LatteConnect with Toru:* Website: torubeat.com* Instagram: @torubeat* YouTube: @torubeat* Spotify: Toru* Apple Music: ToruCredits:This episode was co-produced, engineered and edited by Matthew Diaz. From ProducerHead, this is Toru, and in a way, so are you. Peace. Get full access to ProducerHead at producerhead.substack.com/subscribe
In the latest #WISEOnAir episode, our Research and Policy Lead Sopiko Beriashvili is joined by World Bank Group Education Specialist Dr. Cristóbal Cobo to examine how #technology is reshaping cognition, #learning, and human capability. In the age of #AI, this conversation explores what it means to design #innovation that strengthens thinking rather than replaces it. 00:00 - Introduction: AI's Impact on Education 01:19 - The Nature of AI: Truth, Data, and Skepticism 04:08 - The Role of Intelligent Skepticism & Cognitive Offloading 07:04 - AI: Enhancing Human Thinking vs. Creating Dependency 11:21 - AI's Influence on Human Cognition, Language, and Emotion 16:09 - Case Study: AI Tutors in Low-Resource Settings 21:02 - Transparency and Redefining Cognition with AI 25:10 - Navigating the Digital Divide & Shaping Future Generations 28:50 - A Policy Framework for AI in Education
In this episode of The Franchise Woman Podcast: Where Passion & Purpose Collide, hosts Rebecca Monet and Tracy Kawa sit down with Valerie Bowden, Founder and CEO of CRDLE—a company redefining global outsourcing by connecting U.S. businesses with top-tier talent across Africa. Valerie shares her extraordinary journey from growing up in the Midwest to backpacking solo across Africa, living in Ethiopia for eight years, and ultimately building a high-growth, mission-driven company focused on ethical job creation and world-class remote teams. In this conversation, you'll learn: Why Africa is the next major hub for global talent How ethical outsourcing can drive both profit and impact The biggest misconceptions about hiring African remote professionals Why job creation can be more powerful than traditional charity How franchisors and business owners can scale faster with global teams What it means to build a business by following courage—not convention This episode is a must-listen for franchisors, franchisees, founders, and leaders exploring remote teams, global expansion, and purpose-driven growth.
In this episode, Tiffany dives into a critical challenge facing today's coaches, consultants, speakers, and authors: the subtle "outsourcing" of leadership and authority. While we live in an era where AI and algorithms can generate content in seconds, Tiffany explores the hidden costs of letting technology and trends replace human discernment.She clarifies that while she is a proponent of technology (integrating AI into her own Brand OS Pro ecosystem), there is a vital distinction between using tools to support your authority versus using them to substitute it. This episode is a call to action for thought leaders to reclaim their "internal compass," protect their intellectual property, and lead with a grounded perspective that no algorithm can replicate.Key TakeawaysSupport vs. Substitution: Technology should amplify your discernment, not replace your thinking. Use AI to expand your leadership capacity, but never as a replacement for your unique perspective.The Subtlety of Giving Away Authority: Outsourcing authority rarely happens overnight. It begins when we prioritize "what's working right now" (trends/optimization) over our own "True North" (truth/alignment).Algorithms vs. Wisdom: Algorithms are designed for engagement, and AI is trained on what already exists. Neither can sense nuance, feel timing, or take responsibility for the consequences of a decision, those are uniquely human traits.The Map and the Compass: Think of AI and external strategies as maps that show you where others have gone. You must remain the compass. If you follow the map without checking your compass, you may move fast, but you won't move toward your true mission.The Hidden Cost of Hollow Messaging: When authority lives outside of you, your brand loses its coherence. Listeners and clients can energetically sense when a leader's confidence is wavering or when their message feels "diluted" by copy-and-paste thinking.Protecting Your IP: True authority involves owning and protecting your Intellectual Property (IP). Within the Brand OS Pro framework, AI is used to house and reinforce your unique voice, ensuring your nuance isn't erased by automation.Reflective Questions for Leaders:Where have I been deferring instead of deciding?What opinions have I been trusting more than my own?Where have I optimized away my intuition?What would leadership look like if I trusted myself more fully?Mentioned ResourcesBrand OS Pro: Tiffany's signature ecosystem for helping leaders integrate systems and AI while protecting their IP and authority.Connect with Tiffany:LinkedIn: https://www.linkedin.com/in/tiffanyneuman/Email: tiffany@tiffanyneuman.comRate, Review, and Follow on Your Favorite Platform! If you loved this episode, leave us a review. And always make sure you're following the podcast so you never miss an episode. Follow now!
In her second episode with us, Catrina Craft shares essential tax strategies for entrepreneurs, focusing on home office deductions, the Augusta rule, and the importance of understanding entity structures. She emphasizes the significance of retirement planning and preparing for professional tax assistance to maximize deductions and minimize tax liabilities.As you listen:00:00 Introduction to Tax Strategies for Entrepreneurs02:48 Understanding Home Office Deductions05:54 Leveraging the Augusta Rule for Tax Benefits08:39 Entity Structures: Sole Proprietorship vs. LLC10:40 Retirement Planning and Tax Deductions15:32 Preparing for Professional Tax Assistance"Get your books in order.""Let the IRS fund your retirement.""Outsourcing may be the way to go."Takeaways:-Get your books in order to save time and money.-Use tax strategies to benefit your business.-Home office deductions can include utilities and cleaning services.-The Augusta rule allows you to rent your home to yourself for tax benefits.-Understand your entity structure for optimal deductions.-Retirement contributions can be a significant tax deduction.-You can borrow against your retirement funds if structured correctly.-A sole proprietorship is the simplest business structure.-Investing in retirement now can lead to tax-free growth later.-Outsourcing accounting tasks can reduce the risk of errors.
Have you ever known what you wanted to do… and still asked five people for their opinion before making a decision?In this episode, Misty dives into one of the most unexpected—but powerful—outcomes she sees in her coaching work with hairstylists and salon owners: self-trust.What started as just money coaching turned into something much deeper. Again and again, clients reflected back the same thing:“I learned how to trust myself.”If you're ready to start trusting yourself too... Click here for more details on working together. hairstylist podcast, salon owner podcast, hairstylist mindset, money mindset for hairstylists, self trust, confidence behind the chair, hairstylist burnout, life coaching for hairstylists
In this episode of The Intuitive Pull Podcast, I speak directly to one of the defining energies of the Year of the Fire Horse. The Fire Horse will call you out. On your delays. On your excuses. On the subtle ways you outsource your authority while calling it faith, patience, or spirituality. This is a sobering and activating transmission on creative authority, responsibility, and the misuse of spiritual language to avoid embodiment and action. We explore: Why outsourcing your power to “the universe” is not faith How agitation is guidance, not punishment The difference between humility and hiding Gifts as divine assignments, not personal traits Why confusing the feminine with passivity blocks creation How new realities are actually birthed through feminine receptivity and masculine commitment This is not about more inner work. This is about delivery. This is the year you stop gestating and start living what you have become. This is the year you've been waiting for. Ways to work with me: "Beautiful Madness" commencing 13 March with pre-sale fee available until 18 February https://www.giselegambi.com.au/beautiful-madness 1:1 Immersion "Liberated" - deep, bespoke transmutation work https://www.giselegambi.com.au/liberated 00:00 – The Fire Horse will call you out 00:16 – Outsourcing power, will, and creative authority 00:42 – Why this isn't faith — it's deferring responsibility 00:59 – Powerlessness as spiritual hypocrisy 01:16 – Agitation as guidance and direction 01:38 – Being called out on your gifts 01:58 – Gifts as divine assignments 02:16 – A mentor's sobering reminder about capacity 02:42 – Humility vs hiding 03:10 – When unused gifts turn inward 03:29 – Vision, authority, and responsibility 03:51 – Confusing the feminine with the absence of the masculine 04:09 – Receptivity vs passivity 04:25 – How new realities are actually built 04:45 – Energetics and action 05:02 – This is how your new world is born #TheFireHorse #FireHorseYear #CreativeAuthority #SpiritualLeadership #EmbodiedLeadership #SacredMasculine #SacredFeminine #StopHiding #DivineAssignments #GiftsAndResponsibility #ThisIsTheYear #NothingLeftOnTheTable #BeautifulMadness #TheIntuitivePull
In this episode, we're talking about why so many of us unconsciously outsource love and what it actually takes to feel whole within ourselves. We explore how outsourcing love keeps us chasing validation, waiting to be chosen, and emotionally dependent on people instead of connected to the steady, infinite source of love that already exists within and around us. This is an episode about wholeness, self-trust, and the kind of love that never leaves. Let Rocket Money help you reach your financial goals faster. Join rocketmoney.com/claimyourpower Join Claim Your Power Membership for monthly workshops, community calls, Q&A, meditation challenges & sisterhood
#364: In this episode, I'm joined by Susan Klunder, a recent graduate of Anchored, my six-month coaching and somatics program. Susan shares her lived experience of moving from chronic people-pleasing, perfectionism, and emotional outsourcing into a life that feels grounded, joyful, and genuinely her own. We talk about what it was like before Anchored, when she had done years of therapy, coaching, and personal development, but still felt overwhelmed, disconnected, and driven by fear rather than trust. Susan reflects on how Anchored helped her understand her nervous system patterns in real time, shift out of overfunctioning, and develop deep self-trust without losing her drive, ambition, or care for others. This conversation is a powerful example of what becomes possible when nervous system healing happens in community. Join us as Susan shares how Anchored changed her work life, her relationships, her parenting, and her capacity for joy. If you've ever wondered what's actually on the other side of emotional outsourcing, this episode offers a grounded, honest look at what healing can create. Click here to check out Anchored: https://beatrizalbina.com/anchored/ Get full show notes, transcript, and more information here: https://beatrizalbina.com/364 Order your copy of End Emotional Outsourcing here: https://beatrizalbina.com/book/ Follow me here: https://www.instagram.com/beatrizvictoriaalbinanp/?hl=en Mentioned in this episode:Join Anchored!If you're ready to break away from anxiety and codependent relationships so you can live a life of joy and confidence, Anchored is for you. This is my 6-month high-touch, high-results coaching program, and we're currently enrolling. Click here to find out more: https://feminist-wellness.captivate.fm/anchored Join Anchored
Outsourcing podcast Learn more about this outsourcing podcast and Inside Outsourcing here: https://www.outsourceaccelerator.com/podcast/inside-outsourcing-podcast-series/ We're publishing the entire book, Inside Outsourcing, written by Derek Gallimore, on this podcast feed over the coming weeks. This episode: Episode 574 - Chapter 3.3 Outsourcing Benefits If you're tuning in for the first time, go back to Episode 563 to catch the book from the beginning. — — — About the book: Inside Outsourcing: How Remote Work, Offshoring & Global Employment is Changing the World Outsourcing has long been criticized for low wages and poor conditions, yet nearly every major company—from Apple to JP Morgan—depends on it. Once a $200 billion industry limited to multinationals, outsourcing is now accessible to small and mid-sized firms, offering up to 70% savings and access to a global talent pool of 2 billion professionals. Inside Outsourcing unpacks the industry's evolution, misconceptions, and future—offering clear insights and practical guidance for businesses ready to harness outsourcing as a driver of innovation and growth. NOTES on listening: We will be publishing full chapters of the book over the coming weeks. Start with Ep 563 first, and tune in next week for the following chapter(s). Please share with your friends. Get a copy of the book: You can buy a full version of Inside Outsourcing for yourself from Amazon - with audio, Kindle, and hardcopy available. https://www.amazon.com/Inside-Outsourcing-Offshoring-Employment-Changing/dp/1739623002 Please leave a review: If you've listened to the book and enjoyed it, please support us by leaving a review on Amazon or Goodreads. https://www.amazon.com/Inside-Outsourcing-Offshoring-Employment-Changing/dp/1739623002 or https://www.goodreads.com/book/show/61210866-inside-outsourcing Enjoy. Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below. Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing companies in the Philippines Outsourcing Calculator - This tool provides you with invaluable insight into the potential savings outsourcing can do for your business Outsourcing Salary Guide - Access the comprehensive guide to payroll salary compensation, benefits, and allowances in the Philippines Outsourcing Accelerator Podcast - Subscribe and listen to the world's leading outsourcing podcast, hosted by Derek Gallimore Payoneer - The leading global B2B payment solution for the outsourcing industry About Outsource Accelerator Outsource Accelerator is the world's leading outsourcing marketplace and advisory. We offer the full spectrum of services, from light advisory and vendor brokerage, though to full implementation and fully-managed solutions. We service companies of all sectors, and all sizes, spanning all departmental verticals. Outsource Accelerator's unique approach to outsourcing enables our clients to build the best teams, access the most flexible solutions, and generate the best results possible. Our unrivaled sector knowledge and market reach mean that you get the best terms and results possible, at the best ALL-IN market-leading price - guaranteed.
Start-Up to Scaling in 2 Years is covered in this video, along with the following subjects:Gene's Masterpreneur JourneyBuilding a Lean, High-Performance Team with Outsourcing and Virtual SupportDesigning Scalable Sales and Lead-Generation Systems That Keep Your Pipeline Full***************************************Most entrepreneurs spend years spinning their wheels, but scaling doesn't have to take a lifetime. In this livestream, we break down the proven strategies, systems, and mindset shifts that transform a startup into a thriving, revenue-generating enterprise in 24 months or less. If you're ready to go from hustling for customers to leading a business that runs, grows, and profits, this is your roadmap.Gene Bohensky is the Co-Founder & CEO of Archers Contact Solutions, known as “The Outsource Coach & Lead-Gen Expert.” Gene has helped hundreds of business owners scale by providing expert virtual and executive support, strategic lead-generation, and operational outsourcing solutions.
It was announced recently that the government would be outsourcing the operation of electronic tagging. But is the broader delegation to third parties eroding government control and expertise? Joining Sean was Paul Davis, Associate Professor at Dublin City University Business School.
Recorded live at the NTL Summit in Miami, this episode features Josh Hayyatt, President of Expert Institute, who shares a private-equity-informed perspective on where the legal industry is headed. Josh breaks down how capital, outsourcing non-core functions, and emerging AI tools are changing how law firms operate—allowing attorneys to focus more on strategy, clients, and case outcomes. A must-listen for managing partners thinking long-term about growth, profitability, and leverage.
In this episode, board-certified surgeon and the founder and CEO of Next Health, Dr. Darshan Shah explains why modern healthcare is built for emergencies, not prevention, and how becoming the CEO of your own biology using simple biomarkers and the right mindset can help you stay healthier for decades.PLEASE NOTE: This episode was taped prior to Jan. 30. 15 Daily Steps to Lose Weight and Prevent Disease PDF: https://bit.ly/46XTn8f - Get my FREE eBook now!Subscribe to The Genius Life on YouTube! - http://youtube.com/maxlugavereWatch my new documentary Little Empty Boxes - https://www.maxlugavere.com/filmThis episode is proudly sponsored by:Timeline Nutrition makes MitoPure—a purified form of urolithin A, which provides powerful mitochondrial support for increased energy and longevity. Go to http://timelinenutrition.com/genius for 10% off of your order. JustThrive makes high quality probiotics with mental health in mind. Get 20% your first 90 day bottle when you go to https://justthrivehealth.com/GENIUS and use code GENIUSLIFE at checkout!
If you keep second-guessing yourself, it may not be confusion—it may be a habit of outsourcing your inner knowing. This conversation helps you hear the difference between fear-driven noise and true inner guidance. This episode is for anyone stuck in overthinking, people-pleasing, or decision paralysis. Toni LaMotta shares practical ways to build self-trust, reframe “wrong decisions” as feedback, and use body-based awareness to move from fear into clarity and alignment. About the Guest: Toni LaMotta spent 60 years in religious life and has trained in six evidence-based methodologies over two decades. She helps people shift from external validation to deep self-trust through guidance, journaling, and somatic practices. Key Takeaways: Learn to spot the “barking dog” voice (fast, fear-based) vs. inner guidance (quiet, steady, body-knowing). Treat “wrong choices” as information—make a decision, learn, and adjust instead of freezing in anxiety. Reduce over-reliance on pros/cons lists and constant opinion-seeking to strengthen self-trust. Try the Fear-to-Faith somatic reset: name the fear, name the coping need, choose a higher-quality replacement. Practice presence by listening to your breath and body sensations to access clearer guidance. Make the process light and consistent—small daily practice builds reliable inner clarity. How to Connect With the Guest: https://tonilamotta.com/ (sign up for her mailing list to receive the “inner compass” quiz) Want to be a guest on Healthy Mind, Healthy Life? DM on PM - Send me a message on PodMatch DM Me Here: https://www.podmatch.com/hostdetailpreview/avik Disclaimer: This video is for educational and informational purposes only. The views expressed are the personal opinions of the guest and do not reflect the views of the host or Healthy Mind By Avik™️. We do not intend to harm, defame, or discredit any person, organization, brand, product, country, or profession mentioned. All third-party media used remain the property of their respective owners and are used under fair use for informational purposes. By watching, you acknowledge and accept this disclaimer. Healthy Mind By Avik™️ is a global platform redefining mental health as a necessity, not a luxury. Born during the pandemic, it's become a sanctuary for healing, growth, and mindful living. Hosted by Avik Chakraborty, storyteller, survivor, and wellness advocate. With over 6000+ episodes and 200K+ global listeners, we unite voices, break stigma, and build a world where every story matters.
Most smart women don't stay stuck in fertility treatment because they aren't trying hard enough. They stay stuck because the same pattern keeps repeating, even when the outcomes don't change. If you've done multiple cycles, followed every recommendation, tried different protocols, and still ended up with the same results, this episode is for you. This isn't about which supplement to take or what protocol to ask for next. It's about how fertility decisions are being made, and why that matters more than effort. In this episode, I break down the common patterns I see that keep people looping through treatment without getting real clarity. In this episode, you'll hear about: Why clinics often move straight to "try again" instead of stopping to look at what's actually happening How following the plan can feel safe, even when the plan isn't working Why being busy in treatment isn't the same as making progress How fear of rocking the boat keeps people doing the familiar, even when it's disappointing The quiet cost of time, money, and energy when nothing truly changes I also share why I created the Embryo Audit Checklist. Not to give you more things to do, but to help you step back and look at your own data clearly so you can see patterns instead of reacting to the next suggestion. Email hello@fabfertile.ca subject line CHECKLIST for your copy. I'm Sarah Clark, founder of Fab Fertile and host of Get Pregnant Naturally. For over a decade, my team and I have reviewed hundreds of low AMH and failed IVF cases using functional testing alongside conventional fertility care. We specialize in helping couples identify the physiological patterns driving poor outcomes so decisions are grounded in interpretation, not guesswork. This episode is for you if: You've done "everything right" but the outcomes keep repeating You feel like you're always doing something but not moving forward You want to understand what's missing before committing to another cycle
Outsourcing is not the problem.Outsourcing without understanding what you're paying for is.In this episode, I'm getting honest about one of the biggest mistakes I see business owners make—handing off marketing (or any major function) without a basic understanding of how it works. Not because you should be the expert… but because not knowing anything is how people get taken for a ride.I share real-world examples of businesses that lost time, money, and momentum simply because they didn't know what questions to ask—or what metrics actually mattered. We talk through why “just outsource it” is bad advice, how to protect yourself when hiring agencies or vendors, and the key KPIs every business owner should understand before signing a contract.This episode is about ownership, integrity, and being an informed leader—not doing everything yourself, but knowing enough to make smart decisions.In this episode, we cover:Why outsourcing without education often backfiresThe difference between delegation and abdicationThe basic marketing KPIs every business owner should understandHow to ask better questions before hiring an agencyWhat integrity in partnerships actually looks likeIf you've ever felt burned by a vendor, confused by marketing reports, or unsure whether something “isn't working” or just isn't being explained well—this one's for you.------Connect with Whitney on InstagramConnect with Whitney on LinkedIn
In this episode, I'm exploring outsourcing and how it can be a strategic lever for executive and leadership coaches. Outsourcing can free up time, energy and mental bandwidth, both at work and at home. This can include a huge range of tasks, from household tasks to admin, bookkeeping, marketing support and smart systems in your business. I also share some less obvious ways to outsource, including accountability, discipline and decision-making, and how outsourcing to acquire the right tools and support can speed up your learning curve. If you've been feeling stretched or overloaded, this episode will help you rethink outsourcing and focus on what matters most. If you'd like support to build momentum with corporate clients, let's explore whether the Corporate to Coach Accelerator is the right fit for you. Learn more at elliescarf.com/cca and book a call at elliescarf.com/bookacall. You can also connect with me on LinkedIn. I'd love to hear what stood out for you from this episode.
Episode #477: “I found Myanmar a really interesting case study,” says Gerard McCarthy, a political sociologist and author of Outsourcing the Polity. His work explores how deeply divided,impoverished societies emerge from conflict and build political settlements. Drawn to Myanmar during its 2010 transition, McCarthy focuses his research on provincial regions like northern Bago and Karen States—areas largely ignored in existing scholarship, which tends to center on Yangon and Mandalay. McCarthy examines how Myanmar's military regime, following the collapse of socialism, strategically withdrew from welfare provision and encouraged businesspeople and religious institutions to fill the gap. This “social outsourcing,” he argues, gave rise to a form of “moral citizenship” in which the public relies on voluntary charity, not state entitlements. Buddhist ideas such as parahita were reinterpreted to support this system, laying the groundwork for broad civil society engagement—including the response to Cyclone Nargis in 2008. Post-coup resistance, including support for PDFs and displaced communities, builds on these same networks. But McCarthy warns against romanticizing civil society: non-state welfare is often uneven, unregulated, and unsustainable, he cautions. He notes that as a legacy of this “moral citizenship” dynamic, both elites and the general public now undervalue state-based social protections. To move forward, he suggests, Myanmar must learn from as well as build on the transparency and trust embedded in charitable systems. “The state might try to mimic the aspects of the non-state sector which people have faith in,” he argues. For him, voluntary generosity is not a substitute for nationwide systems of justice or systematic redistribution.
#363: In this episode, I'm revisiting one of the most shared conversations on the show because it explains something so many people feel but can't quite name: emotional outsourcing. Emotional outsourcing forms in early relationships, gets reinforced by family systems and culture, and persists even when you intellectually understand it. This pattern lives in the body, not just the mind, which is why insight alone doesn't create change. Listen in this week as I share a compassionate path toward healing emotional outsourcing by rebuilding safety within your nervous system. You'll learn how emotional outsourcing shows up somatically, how it disconnects you from your own needs and desires, and the real costs it takes on your health, relationships, and sense of self. Most importantly, this is about coming home to yourself gently, reclaiming agency, and learning to trust your internal guidance again without shame, force, or rushing. Click here to check out Anchored: https://beatrizalbina.com/anchored/ Get full show notes, transcript, and more information here: https://beatrizalbina.com/363 Order your copy of End Emotional Outsourcing here: https://beatrizalbina.com/book/ Follow me here: https://www.instagram.com/beatrizvictoriaalbinanp/?hl=enMentioned in this episode:Join Anchored!If you're ready to break away from anxiety and codependent relationships so you can live a life of joy and confidence, Anchored is for you. This is my 6-month high-touch, high-results coaching program, and we're currently enrolling. Click here to find out more: https://feminist-wellness.captivate.fm/anchored Join Anchored
Your favorite snacks are filled with toxic seed oils and ingredients that are harming your health. What if you could enjoy delicious, crunchy chips made the right way, fried in healthy beef tallow, that actually taste better than the junk food versions?In episode 854 of the Savage Perspective Podcast, host Robert Sikes sits down with Steven Rofrano, the founder of Masa Chips. Steven shares his incredible journey from being a software engineer at Facebook to launching a successful food brand from his parents' backyard. They discuss the problems with modern food processing, the dangers of seed oils, and the importance of quality control. Steven explains his business philosophy of creating snacks that are both truly healthy and incredibly tasty, returning to traditional preparation methods. This conversation explores the challenges of scaling a business, the differences between direct-to-consumer and retail models, and why using high-quality ingredients like tallow is crucial for both health and flavor.Ready to build a powerful physique while eating the foods you love? Join Robert's FREE Bodybuilding Masterclass to learn the exact system for optimizing your health and transforming your body. Sign up here: https://www.ketobodybuilding.com/registration-2Follow Masa Chips on IG: https://www.instagram.com/masa_chips/Get Keto Brick: https://www.ketobrick.com/Subscribe to the podcast: https://open.spotify.com/show/42cjJssghqD01bdWBxRYEg?si=1XYKmPXmR4eKw2O9gGCEuQChapters:0:00 - The Surprising Origin Story of Masa Chips 1:15 - How a Health Argument Inspired a Business 3:31 - How To Make The Perfect Chip in Your Backyard 4:15 - Why He Quit Facebook to Start a Chip Company 7:40 - In-House vs. Co-Packer: The Dangers of Outsourcing 10:27 - DTC vs. Retail: What's the Best Business Strategy? 13:26 - The Biggest Challenge When Building a Food Brand 16:15 - Why Are Healthy Chips So Expensive? A Cost Breakdown 18:54 - What Is The Philosophy Behind Ancient Crunch? 21:20 - Why Tallow Is The Best Fat For Frying 27:43 - How Modern Food Hijacks Your Taste Buds 30:19 - The Truth About Seed Oil Studies 35:41 - Are Seed Oils the #1 Cause of Obesity? 38:48 - How to Avoid Seed Oils in Your Daily Life 40:33 - Are Seed-Oil-Free Foods Here to Stay? 45:13 - Were People Healthier in the 1950s? 49:18 - What is the Future of Masa Chips? 51:27 - Where to Find Masa & Vandy Chips
Outsourcing podcast Learn more about this outsourcing podcast and Inside Outsourcing here: https://www.outsourceaccelerator.com/podcast/inside-outsourcing-podcast-series/ We're publishing the entire book, Inside Outsourcing, written by Derek Gallimore, on this podcast feed over the coming weeks. This episode: Episode 573 - Chapter 3.2 Criticisms of Outsourcing If you're tuning in for the first time, go back to Episode 563 to catch the book from the beginning. — — — About the book: Inside Outsourcing: How Remote Work, Offshoring & Global Employment is Changing the World Outsourcing has long been criticized for low wages and poor conditions, yet nearly every major company—from Apple to JP Morgan—depends on it. Once a $200 billion industry limited to multinationals, outsourcing is now accessible to small and mid-sized firms, offering up to 70% savings and access to a global talent pool of 2 billion professionals. Inside Outsourcing unpacks the industry's evolution, misconceptions, and future—offering clear insights and practical guidance for businesses ready to harness outsourcing as a driver of innovation and growth. NOTES on listening: We will be publishing full chapters of the book over the coming weeks. Start with Ep 563 first, and tune in next week for the following chapter(s). Please share with your friends. Get a copy of the book: You can buy a full version of Inside Outsourcing for yourself from Amazon - with audio, Kindle, and hardcopy available. https://www.amazon.com/Inside-Outsourcing-Offshoring-Employment-Changing/dp/1739623002 Please leave a review: If you've listened to the book and enjoyed it, please support us by leaving a review on Amazon or Goodreads. https://www.amazon.com/Inside-Outsourcing-Offshoring-Employment-Changing/dp/1739623002 or https://www.goodreads.com/book/show/61210866-inside-outsourcing Enjoy. Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below. Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing companies in the Philippines Outsourcing Calculator - This tool provides you with invaluable insight into the potential savings outsourcing can do for your business Outsourcing Salary Guide - Access the comprehensive guide to payroll salary compensation, benefits, and allowances in the Philippines Outsourcing Accelerator Podcast - Subscribe and listen to the world's leading outsourcing podcast, hosted by Derek Gallimore Payoneer - The leading global B2B payment solution for the outsourcing industry About Outsource Accelerator Outsource Accelerator is the world's leading outsourcing marketplace and advisory. We offer the full spectrum of services, from light advisory and vendor brokerage, though to full implementation and fully-managed solutions. We service companies of all sectors, and all sizes, spanning all departmental verticals. Outsource Accelerator's unique approach to outsourcing enables our clients to build the best teams, access the most flexible solutions, and generate the best results possible. Our unrivaled sector knowledge and market reach mean that you get the best terms and results possible, at the best ALL-IN market-leading price - guaranteed.
In this episode of the Millionaire Car Salesman Podcast, Sean V. Bradley and LA Williams sit down with Kelley Koliopulos for a conversation every dealer should be paying attention to, especially if your sales and service departments feel busy… but the results don't match the effort. "The blind spot that dealers have is that they're still making money… but there's going to be a ceiling there." – Kelley Koliopulos This isn't another "business as usual" discussion. It's a candid look at what's quietly changing inside dealerships right now, and why the stores that adapt will pull further ahead while others fall behind. From fixed operations to BDC structure, the conversation challenges long-held assumptions about how dealerships operate, staff, and retain customers. "Anybody could have a great idea. But what dealers want and need in 2026 and beyond is some continuity." – Sean V. Bradley They explore why retention is becoming the real battleground in automotive, what happens when the right people aren't in the right seats, and how technology like AI can either be a powerful advantage, or a costly distraction, depending on how it's implemented. "AI can't fix or answer every question, so you still need that human element." – Kelley Koliopulos If you've noticed service traffic slipping, customer loyalty weakening, or your BDC struggling to gain traction, this episode will hit close to home. It doesn't just point out the problems dealers are facing… it forces a hard look at why they're happening! This one makes you rethink how your dealership is actually run. If you're attending NADA 2026, be sure to stop by the Dealer Synergy Booth [#3315W] for Prizes from us and to enter CallSource's Bourbon Dealer Giveaway at: https://callsourceauto.com/giveaways/ Key Takeaways: ✅ People-Centric Solutions: The current dealership climate requires a strong focus on recruiting and retaining quality staff, while also providing them with the tools and training necessary to excel. ✅ Innovative Fixed Operations: Fixed operations now require more strategic approaches in communication and engagement with customers to enhance retention and service conversion rates. ✅ BDC Strategic Integration: Properly setting up and managing a BDC is pivotal for handling leads effectively, driving more traffic to dealerships, and improving overall sales performance. ✅ Leveraging AI and Technology: While AI can improve efficiencies, it cannot yet fully replace human involvement in complex problem-solving scenarios, especially in service departments. ✅ Focus on Customer Retention: Using data-driven methodologies to retain customers through consistent follow-up is crucial, particularly as competition from independent service centers intensifies. About Kelley Koliopulos Kelley Koliopulos is a seasoned automotive industry expert, currently working with Call Source, where she primarily focuses on analytics and improving dealerships' fixed operations. Kelley's impressive career spans roles from F&I to dealership marketing with AMSI, and her vendor-side experience includes positions at Call Source and Call Revu. Her expertise centers around using data to refine processes and enhance efficiencies within the automotive sector. Unlocking Efficiency: Overcoming Dealership Challenges with BDC Solutions Key Takeaways: High-level dealership operations can benefit significantly from a well-designed Business Development Center (BDC) strategy, optimizing both sales and fixed operations. A combined approach utilizing human resources and AI in service departments can enhance customer retention and satisfaction significantly. Outsourcing BDC services can be a more cost-effective, strategic, and results-oriented decision, delivering superior outcomes compared to traditional in-house setups. Navigating Dealership Dynamics: The Power of a BDC The automotive industry is a space brimming with potential, yet awash in complexity. This is especially evident when examining the intricate operations within a dealership. As Kelley Koliopulos and Sean V. Bradley discuss in their engaging conversation, pulling the right levers - particularly in terms of business development - can make all the difference. As highlighted, a dealership's success lies not just in selling cars but in crafting a seamless, customer-centric experience that persists long after the sale. "For every OEM dealership, there's 12 independents right in their back door," Kelley states, emphasizing the fierce competition that demands dealerships maintain exceptional service levels. The conversation initiates by exploring the fundamental issues within sales and fixed operations, where optimizing human resources and understanding the potency of a BDC play crucial roles. Sean underscores the critical role of a precise BDC framework: "If you are not a BDC architect with real BDC experience, this is not going to be easy." He highlights that the apparent complexity of creating a BDC can be simplified if one has the foresight to leverage external expertise effectively. It's all about recognizing which elements facilitate the operational efficiency and concentrating on those. Enhancing Customer Retention through Strategic Service BDC Implementation Among the many challenges dealerships face, customer retention remains a top concern, especially when analyzing fixed operations. Kelley artfully points out that maintaining service customers is pivotal for long-term success. Despite dealerships increasing their revenue by raising labor rates, she warns, "There's going to be a ceiling there," suggesting dealerships can't rely solely on price hikes for sustained growth. The conversation touches on significant research revelations: client retention decreased from 41% in 2018 to a mere 29% in 2025. This stark statistic signals the pressing need for dealerships to reassess their service strategies. Implementing a robust Service BDC could potentially reverse this trend. By restructuring service departments to better handle inbound and outbound calls efficiently, dealerships can drive transactional growth and enhance customer loyalty. Highlighting the collaborative potential of AI and human effort, Kelley asserts, "AI can't fix or answer every question. You still need that human element." Therefore, an outsourced BDC like Call Source becomes valuable, where the marriage of technology and human interaction meets customer needs, bolstering satisfaction and ensuring service longevity. The Economic Advantage of Outsourcing Your BDC Dealers frequently grapple with whether to manage BDC operations in-house or to look outward for solutions. Sean and Kelley underscore a prevalent misconception: many feel the latter is more costly. Conversely, with a closer look, outsourcing often emerges as the more economical and effective solution. "I think the perception is that it's cheaper to bring it in-house," Kelley notes, but as Sean aptly counters, when factoring in all associated costs, investing in an external BDC can unburden dealerships, reduce costs, and ultimately increase sales. Outsourcing offers none of the egocentric challenges of internal management and training, providing instead immediate expertise and scalability. "Not only do we have the agents that are making all the dials… but once they got a live person, they have a strong road to the appointment process," Sean adds, emphasizing the dynamic advantage offered by Dealer Synergy's proven model. This approach ensures leads are converted efficiently, and potential sales pitfalls due to insufficient follow-up or lack of expertise are circumvented entirely. Embracing a Virtuous Cycle of Learning and Growth The enlightening exchange between Sean V. Bradley and Kelley Koliopulos underscores the essence of thriving in today's competitive dealership landscape: seek clarity, apply strategic foresight, and choose partnerships that propel efficiency. As dealerships navigate an era characterized by digital transformation and shifting consumer expectations, aligning operations with services like those offered by Dealer Synergy and Call Source could serve as a definitive competitive edge. Ultimately, it is the prudent application of an expert-built BDC that enables dealerships to thrive — cultivating not just profitable enterprises, but vibrant, enduring legacies. By focusing on strategic partnerships and adopting a robust BDC framework, dealerships can unlock greater efficiency, higher sales, and improved customer satisfaction — key pillars paving the way for enduring success in the automotive industry. Resources + Our Proud Sponsors: ➼ The Millionaire Car Salesman Facebook Group: Join the #1 Automotive Sales Mastermind Facebook Group with over 29,000 automotive professionals worldwide. The Millionaire Car Salesman Facebook Group is the go-to community for car salespeople, BDC agents, sales managers, general managers, and dealer principals looking to increase performance, income, and leadership skills. Inside the group, members collaborate daily on automotive sales strategies, lead handling, phone scripts, closing techniques, CRM best practices, dealership leadership, and accountability systems. Learn directly from top automotive trainers, industry mentors, and high-performing sales leaders who are actively winning in today's market. If you're serious about growing your automotive career, increasing car sales, and building long-term success, join The Millionaire Car Salesman Facebook Group today! ➼ Dealer Synergy: Dealer Synergy is the automotive industry's #1 Sales Training, Consulting, and Accountability Firm, with over 20 years of proven dealership success nationwide. We specialize in helping car dealerships increase sales, improve processes, and build high-performing Sales, Internet, and BDC departments from the ground up. Our expertise includes automotive phone scripts, rebuttals, CRM action plans, lead handling strategies, BDC workflows, Internet sales processes, management training, and accountability systems. Dealer Synergy partners directly with dealership leadership to align people, process, and technology, ensuring consistent results and scalable growth. From independent dealers to large dealer groups and OEM partnerships, Dealer Synergy delivers measurable performance improvements, stronger teams, and sustainable profitability. ➼ Bradley On Demand: Bradley On Demand is the automotive industry's most advanced interactive training, tracking, testing, and certification platform for car dealerships — built to develop top-performing teams across Sales, Internet Sales, BDC, CRM, Phone Skills, Leadership, and Management. In addition to LIVE virtual automotive training classes and a library of 9,000+ on-demand dealership training modules, Bradley On Demand now includes AI Phone Roleplaying and Coaching to help salespeople and BDC agents practice real dealership conversations before they ever get on the phone with customers. This AI-powered roleplay technology strengthens phone scripts, objection handling, appointment setting, lead follow-up, and closing skills, while providing measurable coaching feedback for continuous improvement. Bradley On Demand empowers dealerships to train faster, coach smarter, improve call performance, increase closing ratios, and sell more cars more profitably — all through structured, trackable, modern automotive training.
In this conversation, Robert Rand discusses the challenges of managing complex data systems, particularly when outsourcing solutions. He emphasizes the risks associated with relying on external services for data management and the potential issues that can arise from data discrepancies and failures.TakeawaysManaging multiple systems requires careful consideration.Outsourcing data solutions can lead to unforeseen challenges.Data discrepancies can cause significant operational issues.It's crucial to have a plan for data failures.Relying on external services may not provide long-term solutions.Understanding the quality of outsourced work is essential.Data management is a critical aspect of system integration.Adjustments to data solutions can be complicated.A lack of control over data can lead to serious problems.Proactive measures are necessary to ensure data integrity.Chapters00:00 Introduction to AI in Business00:06 Navigating AI Risks and Challenges00:27 The Importance of Human Oversight
Value vs Price with Maggi Dewedar Value or a price or perhaps I should say Value vs. Price - this is a question!? It's common for businesses to base their selection of an outsourcing partner on price. But is this always the right approach? Is the lowest price the final price, or is it something that will soon be revealed—hidden costs? And how does the value of the service fit into this? What should you consider, what should you pay attention to, and how should you create and develop the process of selecting an outsourcing partner? I asked these and many other questions to Maggi Dewedar from enable, a company that has been supporting its clients in the CX BPO sector for years. Enjoy listening.Links:Maggi Dewedar on LInkedin - https://www.linkedin.com/in/maggi-dewedar-2010424/ enable - https://enableoutsourcing.com/enable on LInkedin - https://www.linkedin.com/company/enable-eg/ **************************** My name is Wiktor Doktór and on daily basis I run Pro Progressio Club - https://proprogressio.com/en/activity/pro-progressio-club/1 - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry. If you want to learn more about me, please visit my social media channels:YouTube - https://www.youtube.com/c/wiktordoktorHere is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYTLinkedIn - https://www.linkedin.com/in/wiktordoktor You can also write to me. My email address is - kontakt(@)wiktordoktor.pl **************************** This Podcast is supported by Patrons:Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/ Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/Grzegorz Ludwin https://www.linkedin.com/in/gludwin/Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/Anna Czyż - https://www.linkedin.com/in/anna-czyz-%F0%9F%94%B5%F0%9F%94%B4%F0%9F%9F%A2-68597813/Igor Tkach - https://www.linkedin.com/in/igortkach/Damian Wróblewski – https://www.linkedin.com/in/damianwroblewski/Paweł Łopatka - https://www.linkedin.com/in/pawellopatka/Ewelina Szindler – https://www.linkedin.com/in/ewelina-szindler-zarz%C4%85dzanie-mark%C4%85-osobist%C4%85-0497a0212/Wiktor Doktór Jr - https://www.linkedin.com/in/wiktor-dokt%C3%B3r-jr-916297188/Agata Stolarz - https://www.linkedin.com/in/agata-stolarz/ Once you listen, give a like, subscribe and join Patrons of Good Morning BSS World as well. Here are two links to do so:Patronite - https://patronite.pl/wiktordoktorPatreon - https://www.patreon.com/wiktordoktor Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.
In this episode of The Digital Executive, Brian Thomas sits down with Christina Snyder to explore how outsourcing has evolved from a cost-saving tactic into a strategic growth engine. Christina shares how global talent access, remote work, and flexible engagement models are helping companies scale faster, improve customer experience, and access specialized skills worldwide. The conversation dives into how leaders should measure outsourcing success, align talent strategies with business KPIs, and prepare for the future as AI and automation reshape global workforces. A must-listen for executives rethinking how and where work gets done.If you liked what you heard today, please leave us a review - Apple or Spotify. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
From the archive - This episode was originally recorded and published in 2022. Our interviews on Entrepreneurs On Fire are meant to be evergreen, and we do our best to confirm that all offers and URL's in these archive episodes are still relevant. Derek Gallimore has built multiple 8-figure businesses based on a global workforce. With COVID, remote and offshore staffing has become a normalized part of business. Outsource Accelerator is the world's leading offshoring and outsourcing marketplace. Top 3 Value Bombs 1. Hard work and grit will lead you to success. 2. The world is moving towards a single global economy and workforce. 3. Options and opportunities for your business, the world, and how employment works are quickly changing. Check out Derek's new book: an insider's view on why remote and offshore staffing is radically changing the future of work Inside Outsourcing Sponsors HighLevel - The ultimate all-in-one platform for entrepreneurs, marketers, coaches, and agencies. Learn more at HighLevelFire.com. Freedom Circle - A powerful community of entrepreneurs led by JLD. Are you ready to go from idea to income in 90-days? Visit Freedom-Circle.com to learn more.
What happens when sales slip, costs explode, and the market stays tough longer than anyone expected? How do you scale a freight brokerage without burning cash or losing focus? In this episode, our returning guest from Thrivemodal, Kyle Wilson, is back to explain why founders must stay relentlessly focused on business development and how outsourcing operations to the Philippines cuts monthly costs while improving scalability and service quality. Kyle also shares a grounded outlook on the 2026 freight market, infrastructure-driven demand, global workforce integration through cloud logistics technology, and why combining elite sales talent with lean operations is the real competitive advantage for modern freight brokerages! About Kyle Wilson For over a decade, I've been immersed in the dynamic worlds of strategic logistics and digital professionals, driven by an unwavering passion to help businesses thrive. As the founder of two successful companies, Thrivemodal and Yellow Diamond Logistics, I've witnessed firsthand the transformative power of seamless operations and a dedicated virtual workforce. At Thrivemodal, I've spearheaded the growth of a thriving virtual professional agency, connecting businesses across the US with exceptional talent from the Philippines. Our team of highly skilled global professionals seamlessly integrates into client operations, providing administrative, technical, and creative support that fuels business growth. My expertise in strategic logistics extends to Yellow Diamond Logistics, where I guide businesses in optimizing their supply chain operations. I relish the challenge of streamlining processes, reducing costs, and enhancing efficiency, empowering my clients to achieve their strategic goals. Whether it's navigating the complexities of logistics or harnessing the power of global staffing, I'm committed to empowering businesses to reach their full potential. I believe in forging strong partnerships, fostering innovation, and cultivating a culture of excellence. When I'm not strategizing in the logistics landscape or steering the Thrivemodal ship, you'll find me exploring new horizons. Let's connect and explore how Yellow Diamond Logistics and Thrivemodal can contribute to the narrative of your business journey. Connect with Kyle Website: https://thrivemodal.com/ / https://www.yellowdiamondconsulting.com/ Email: kyle@thrivemodal.com
I used to think outsourcing to the Philippines was about cost. Like, I'm just saving money.What I didn't know was it was actually about freedom. And the weird part? I didn't lose control. I got more.Back in 2005 I hired my first person in the Philippines. At first, I had to teach him everything. But after a few months it was almost like there were two of me, and it was one of the most liberating experiences of my life.Fast forward to today: I've got about 55 full-time people in the Philippines, nobody in the U.S., and we run an 8-figure business like that. Not by “sending work overseas,” but by bringing people into the company as real staff.Because when you hire the right way, you're not losing control. You get to spend your day thinking like a CEO instead of getting interrupted every 10 minutes.Here's what I break down in this episode:
What if the way you learned to love, connect, and succeed wasn't actually you, but survival strategies you picked up as a kid?In this episode of Unleash Your Inner Creative, I sit down with Beá Victoria Albina, somatic experiencing practitioner and author of Emotional Outsourcing, to explore how people pleasing, perfectionism, and emotional over-responsibility quietly block creativity, self-trust, and authentic expression.We talk about what emotional outsourcing really is, how it develops in childhood, and how it shows up in our relationships, work, decision-making, and creative lives. We also explore how healing your nervous system and attachment wounds can help you reconnect with your voice and come home to yourself.This conversation is especially vulnerable for me. Bea even guides me through a live somatic practice to help release shame, and as you listen, I hope you can do the same. In this episode, you'll learn:-What emotional outsourcing is and why it develops-How people pleasing and perfectionism disconnect you from creativity-Why shame keeps you stuck and how to work with it-Somatic tools to rebuild self-trust and self-expressionIf you've ever abandoned yourself in order to be “good,” “enough,” or lovable, this episode will help you return to a more empowered, creative version of yourself.
What if the thing holding you back isn't clarity, confidence, or capability, but whether you trust yourself enough to decide?In this episode of Life of And, Tiffany sits down with longtime mentor and monthly conversation partner Brian Kavicky of Lushin to explore the quiet moment where bold vision often stalls: the moment of decision. It's the space between knowing what you want and choosing it. When certainty fades, the stakes feel real, and your choice may affect others. Tiffany reflects on stepping away from a role she had mastered and what it's been like to rebuild belief while leading something new without guaranteed outcomes.Together, Tiffany and Brian examine why capable, high-performing leaders hesitate even when the vision is clear. They discuss how outside feedback and “reasonable” caution can erode self-trust, and why waiting for proof keeps leaders stuck in incremental thinking. Brian offers a different path: decide first, trust your history, and stay committed even when discomfort and doubt show up.You'll walk away with a framework to:Recognize when you're outsourcing belief instead of owning itSeparate helpful data from fear-based feedbackDecide before the path is fully visibleStay committed when growth creates friction for you and othersWish you could talk it out with BK? Good news, you can! Book time with Brian Kavicky here. For more from Tiffany:Follow Tiffany on Instagram: https://www.instagram.com/tiffany.sauderLearn More: https://www.tiffanysauder.com Mentioned in this episode:290: How to Set Goals That Scare You (and Actually Hit Them)Timestamps:(00:00) Intro(01:19) Self-trust as the real leadership skill(02:18) Three questions to surface hesitation(05:13) “What if I'm wrong?” and ignoring your history(07:18) Outsourcing belief to other people(10:55) When teams slow down big vision(15:21) Stop negotiating your goals(20:52) Discomfort means it matters(22:36) Negative feedback can be a good signCheck out the apps and sponsor of this episode: This episode is sponsored by Lushin. As part of our ongoing content partnership, Brian Kavicky joins the podcast monthly to share insights on leadership and sales. No compensation is received for referrals.Created in partnership with Share Your Genius
Tenderoni Hotline #16: Hello my love, and welcome back to the Tenderoni Hotline, our soft and spacious corner of the Feminist Wellness Podcast where we explore your most tender questions about healing, nervous system care, and returning home to yourself.In today's episode, we're exploring questions that sit at the heart of healing work, especially for those of us socialized to over-function, people-please, and emotionally outsource our sense of worth.First: Why does healing emotional outsourcing matter when the world feels like it's falling apart? We'll unpack how constantly looking outside ourselves for safety, belonging, and validation isn't just personally draining. It actually fuels the very systems of oppression we're trying to survive. You'll learn how reclaiming your self-trust isn't selfish. It is a radical, nervous-system-based intervention that creates space for grounded action and collective care.We also dive into: How do I actually make space for rest when I'm already exhausted, overwhelmed, and in survival mode? Together, we'll explore why rest isn't just about stopping. It's about shifting the internal conditions that keep us bracing, proving, and pushing. You'll hear why “just rest” advice rarely works for nervous systems that don't feel safe, and what to do instead.You'll walk away with a clearer understanding of how emotional outsourcing keeps us stuck, why rest is both sacred and necessary, and what small, doable steps you can take to come back to yourself with compassion and care. So go ahead and grab your softest blanket, pour something warm and grounding, and settle in. I'm so glad you're here.Got a question for the Tenderoni Hotline? Send it to me at: podcast@beatrizalbina.comLearn more about Anchored and apply here: https://www.beatrizalbina.com/anchoredFollow me here: https://www.instagram.com/beatrizvictoriaalbinanp/?hl=en
Are Gay Men Ruining Their Retirement Success Options?Hoodies. Hookups. Hotels. Thirst traps.They may look fabulous — but they could be quietly destroying your retirement success.In this bold, no-BS episode of Queer Money, we break down seven very real ways gay men sabotage their financial futures, often without realizing it. Inspired by conversations in our community (and a little tough love), this episode isn't about shame — it's about clarity.If you're a gay man wondering why retirement feels out of reach despite a good income, this episode will likely hit close to home.We talk about:How status spending and “looking successful” often replace real financial securityWhy buying approval, love, or validation is one of the most expensive habits we haveThe hidden cost of “treat yourself” culture and convenience appsHow gay comparison culture quietly drains long-term wealthSubscription overload and the illusion of freedomWhy believing money is “un-gay” is one of the biggest myths holding us backThis isn't about giving up joy, pleasure, or fabulous living. It's about stopping the habits that trade short-term dopamine for long-term stress — and choosing a version of retirement that actually feels safe, free, and fulfilling.✅ Key Takeaways for Retirement SuccessRetirement success isn't about earning more — it's about leaking lessApproval spending is one of the most expensive habits gay men carryTrue self-care is financial stability, not another impulse purchaseWealth doesn't change who you are — it reveals who you've always beenIf you want a retirement that inspires you — not one you fear — this episode is your wake-up call.
In this episode of the Millionaire Car Salesman Podcast, Sean V. Bradley sits down with Gina Anguilla of CallSource for a conversation that challenges how most dealerships think about their service department, and the role the Service BDC plays behind the scenes. Not only that, we uncover if you're missing out on thousands of dollars of potential revenue! "Fixed ops should be 65% of the dealership's overall revenue. And if you're doing it the right way, your fixed ops revenue should cover 100% of all of your operational expenses." – Sean V. Bradley This isn't a surface-level discussion about appointments or scripts. It's a deeper look at how service operations, customer communication, and long-term retention quietly determine whether a dealership thrives or struggles. Sean and Gina explore why treating service like a silo is costing dealers more than they realize, and why the smartest operators are starting to rethink the entire ecosystem! "Having a service BDC ensures that there's a managed process for keeping communication timely, efficient, and effective with your guests." – Gina Anguilla From overlooked touchpoints to missed opportunities hiding in plain sight, this episode shines a light on the side of the dealership that truly keeps everything moving. If you've ever wondered why some stores build loyalty effortlessly while others constantly chase new customers, this conversation will make you stop and listen! "We are bringing an ecosystem that drives consistent and predictable service revenue by improving customer retention, communication, and engagement." – Gina Anguilla Because when service works the right way, everything else follows. Tune in… this one might change how you see your dealership. ps. Be sure to register for the CallSource Bourbon Dealer Giveaway at: https://callsourceauto.com/giveaways/ Key Takeaways: ✅ Service BDC Importance: Service departments should be central to a dealership's revenue strategy, facilitating customer convenience and operational efficiency. ✅ Comprehensive Service BDCs: Effective service BDC strategies encompass not only scheduling but also crucial follow-ups, such as post-service customer satisfaction checks and declined services callbacks. ✅ Outsourcing Benefits: Leveraging outsourced BDC solutions, like those offered by CallSource, can alleviate the managerial burden on service teams, enabling dealerships to focus more on results rather than processes. ✅ Customer Retention: Engaging with inactive customers through a structured BDC can significantly increase service retention rates and dealership revenue. ✅ AI and Human Integration: Innovative solutions that combine AI enhancements with human-driven services are revolutionizing the automotive service industry by ensuring consistent customer communication and retention. About Gina Anguilla Gina Anguilla is a seasoned professional in the automotive industry with a background in communications. She started her career at Dealer Synergy, where she honed her skills in automotive telephony and BDC (Business Development Center) management. Currently, Gina is affiliated with CallSource Automotive, a company renowned for improving service departments through call tracking and management. Her expertise lies in the strategic implementation of outbound and inbound communication processes that enhance customer service and retention in the automotive service sector! The Critical Role of Service BDC in Optimizing Dealership Performance In the ever-evolving automotive landscape, dealerships must juggle various operational aspects to remain competitive. Among these, the importance of an effective Service Business Development Center (BDC) stands out. Integrating a service BDC addresses multiple dealership challenges, optimizing revenue and enhancing customer satisfaction. This thought leadership article delves into the core aspects of setting up and maintaining a successful service BDC, as highlighted in a recent discussion between Sean V. Bradley and Gina Anguilla. Key Takeaways Efficient service BDCs are pivotal for maintaining dealership revenue and customer satisfaction. Utilizing a specialized service BDC allows dealerships to manage appointment scheduling better and improve CSI scores. Outsourcing the service BDC can alleviate managerial burdens and enhance call handling effectiveness. The Imperative of Service BDC for Dealership Revenue Dealerships have various revenue streams, and fixed operations, including servicing, play a vital role. As Sean V. Bradley points out, "Nada says that fixed ops should be 65% of the dealership's overall revenue." This highlights the monumental contribution that the service department can make to the dealership's financial health. Yet, not all dealerships are equipped with an efficient service BDC to maximize this potential. Bradley argues that a well-structured service BDC can ensure that "more service appointments" get scheduled, aligning them with customer convenience rather than the commission-driven schedules of service writers. Expanding on this, Gina Anguilla notes that service departments are the "bread and butter" of dealerships. By focusing on the customer's needs rather than solely on sales, dealerships can foster an ecosystem that thrives on customer loyalty and repeat business. The repercussions of neglecting a service BDC are far-reaching. Without it, dealerships may struggle to manage operations effectively, thereby compromising customer satisfaction and potential revenue. Emphasizing a holistic approach, Bradley states, "You need to have both sides. You can't be at the gym and just working out your arms." This analogy underscores the need for a balanced focus on both sales and service components. Streamlining Service Scheduling to Enhance Customer Satisfaction A key function of a service BDC is managing service appointments efficiently. The traditional approach often results in service writers scheduling appointments based on their convenience, which is not always customer-centric. Bradley highlights, "A lot of times service writers don't make appointments for service that's the most convenient for the prospect." By employing a service BDC, dealerships can prioritize the customer's convenience, leading to enhanced Customer Service Index (CSI) scores. Anguilla emphasizes, "Having the service, having a BDC or a scheduling department… is the best way to make sure that your customers are serviced, that they're heard." Beyond just ensuring appointments are made, a service BDC facilitates a proactive approach to managing customer needs and dealership goals. By separating responsibilities between inbound scheduling and outbound service reminders, as Anguilla suggests, dealerships can ensure both immediate coordination and long-term customer retention goals are met. Outsourcing: A Strategic Move for Efficient BDC Operations For many dealerships, managing a BDC in-house can become daunting. Recruitment, training, and maintaining staff involve substantial ongoing efforts and financial investment. Outsourcing the BDC emerges as a strategic alternative, as indicated by Bradley and Anguilla. Outsourcing eliminates the need for dealerships to continually manage human resource challenges, allowing them to focus resources on core business activities. Bradley articulates this benefit, noting, "If you're not a service BDC expert, why are you going to fumble through it?" Instead, specialized outsourced BDC services, like those from CallSource, can provide reliable management and expertise. Moreover, outsourcing partners are often equipped with advanced technologies and training programs that in-house teams may lack. Anguilla echoes this sentiment by emphasizing that outsourced services ensure the management of "communication, connection retention" without the dealership bearing the brunt of those tasks. This approach not only improves the efficiency of call handling but also ensures consistent customer communication and service delivery. Building a Future-Ready Service BDC To build a successful service BDC, dealerships should begin by assessing their current service call handling capacities and identifying where improvements can be made. Sean V. Bradley and Gina Anguilla provide a pathway forward, where dealerships embrace a structured approach to both inbound and outbound service communication strategies. Introducing a service BDC begins with focusing on the core — efficient service scheduling. From there, expanding into proactive outbound communications such as service follow-ups and management of declined repairs ensures a comprehensive contact strategy. With these foundational elements, dealerships position themselves to improve customer retention and operational efficiency, driving long-term profitability. Increasingly, dealerships recognize that expert partners, equipped with advanced technology solutions and proven strategies, offer valuable support. By outsourcing service BDC operations, they leverage specialized expertise that enhances both customer experience and dealership revenue. With clear benefits in efficiency, cost, and performance, embracing a service BDC — whether through in-house teams or specialized partners — is an investment in a dealership's future success. In the competitive arena of automotive sales and service, a robust Service BDC model is no longer a luxury; it's a necessity for thriving in today's market. Resources + Our Proud Sponsors: ➼ The Millionaire Car Salesman Facebook Group: Join the #1 Automotive Sales Mastermind Facebook Group with over 29,000 automotive professionals worldwide. The Millionaire Car Salesman Facebook Group is the go-to community for car salespeople, BDC agents, sales managers, general managers, and dealer principals looking to increase performance, income, and leadership skills. Inside the group, members collaborate daily on automotive sales strategies, lead handling, phone scripts, closing techniques, CRM best practices, dealership leadership, and accountability systems. Learn directly from top automotive trainers, industry mentors, and high-performing sales leaders who are actively winning in today's market. If you're serious about growing your automotive career, increasing car sales, and building long-term success, join The Millionaire Car Salesman Facebook Group today! ➼ Dealer Synergy: Dealer Synergy is the automotive industry's #1 Sales Training, Consulting, and Accountability Firm, with over 20 years of proven dealership success nationwide. We specialize in helping car dealerships increase sales, improve processes, and build high-performing Sales, Internet, and BDC departments from the ground up. Our expertise includes automotive phone scripts, rebuttals, CRM action plans, lead handling strategies, BDC workflows, Internet sales processes, management training, and accountability systems. Dealer Synergy partners directly with dealership leadership to align people, process, and technology, ensuring consistent results and scalable growth. From independent dealers to large dealer groups and OEM partnerships, Dealer Synergy delivers measurable performance improvements, stronger teams, and sustainable profitability. ➼ Bradley On Demand: Bradley On Demand is the automotive industry's most advanced interactive training, tracking, testing, and certification platform for car dealerships — built to develop top-performing teams across Sales, Internet Sales, BDC, CRM, Phone Skills, Leadership, and Management. In addition to LIVE virtual automotive training classes and a library of 9,000+ on-demand dealership training modules, Bradley On Demand now includes AI Phone Roleplaying and Coaching to help salespeople and BDC agents practice real dealership conversations before they ever get on the phone with customers. This AI-powered roleplay technology strengthens phone scripts, objection handling, appointment setting, lead follow-up, and closing skills, while providing measurable coaching feedback for continuous improvement. Bradley On Demand empowers dealerships to train faster, coach smarter, improve call performance, increase closing ratios, and sell more cars more profitably — all through structured, trackable, modern automotive training.
There is no manual for life, and if you're waiting for one before you take the next step, this episode is for you. In this episode of Tami Talks: Unscripted Healing, Tami explores what it really means to take the first step without seeing the whole staircase. When there is no instruction manual, no guaranteed outcome, and no clear plan, trust becomes the path. This conversation weaves together a real-time story about a last-minute invitation to Sedona, the ego spiral that followed, and the deeper lesson underneath it all: learning how to trust your intuition instead of waiting for certainty. We talk about: Why there is no manual for healing, purpose, parenting, or growth What it looks like to take the first step in faith How to tell the difference between intuition and ego Healing the worthiness wound and people-pleasing patterns Why outsourcing your joy and validation keeps you stuck Rebuilding trust with your body, food, and inner child If you've been waiting for permission, clarity, or a full roadmap before moving forward, this episode is your reminder: you don't need the whole staircase — just the next step. ✨ The Nourished Woman Within is beginning soon. This program supports women in rebuilding trust within their bodies, healing their relationship with food, and reconnecting with the woman within. Use code: TAMITALKS for $250 off (shared only on the podcast). Take one inspired action this week — your inner child already knows the way Episode Chapters: 00:00 – There is no manual for this 02:00 – Why you don't get the whole staircase 04:30 – The Sedona invitation + body intuition 08:30 – Ego, money fear, and responsibility 12:30 – Healing the worthiness wound 17:00 – Year of the Snake: final shedding 21:00 – Faith before proof 25:30 – Asking instead of assuming no 29:00 – Safety with food and the body 34:00 – Outsourcing joy and validation 38:30 – When structure helps vs intuition leads 43:00 – Parenting, healing, and life without manuals 47:30 – The Nourished Woman Within + next steps 50:00 – Closing: take the next inspired action
The conversation delves into the complexities of setting up business entities in different countries, particularly focusing on the challenges faced when hiring a limited number of employees versus a larger workforce. It highlights the significant time and administrative efforts required for establishing a presence in foreign markets and the implications for cultural integration and recruitment strategies.TakeawaysSetting up an entity is complex and time-consuming.Hiring 250+ people justifies the effort of setting up an entity.For fewer hires, it may not be worth the administrative burden.Regular travel to the hiring location is often necessary.Building a strong company culture in a new location takes time.Chapters00:00 Introduction to Taylor Goucher and Passion for Fitness00:44 Benefits of Outsourcing and Cultural Considerations
Climate change is devastating the planet, and globalisation is hiding it. Laurie Parsons's book Carbon Colonialism: How Rich Countries Export Climate Breakdown (Manchester UP, 2023) opens our eyes. Around the world, leading economies are announcing significant progress on climate change. World leaders are queuing up to proclaim their commitment to tackling the climate crisis, pointing to data that shows the progress they have made. Yet the atmosphere is still warming at a record rate, with devastating effects on poverty and precarity in the world's most vulnerable communities. Are we being deceived? Outsourcing climate breakdown explores the murky practices of exporting a country's environmental impact. A world in which corporations and countries are allowed to maintain a clean, green image while landfills in the world's poorest countries continue to expand and droughts and floods intensify under the auspices of globalisation, deregulation and economic growth. Taking a wide-ranging, culturally engaged approach to the topic, the book shows how this is notonly a technical problem, but a problem of cultural and political systems and structures - from nationalism to economic logic - deeply embedded in our society. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/new-books-network
Climate change is devastating the planet, and globalisation is hiding it. Laurie Parsons's book Carbon Colonialism: How Rich Countries Export Climate Breakdown (Manchester UP, 2023) opens our eyes. Around the world, leading economies are announcing significant progress on climate change. World leaders are queuing up to proclaim their commitment to tackling the climate crisis, pointing to data that shows the progress they have made. Yet the atmosphere is still warming at a record rate, with devastating effects on poverty and precarity in the world's most vulnerable communities. Are we being deceived? Outsourcing climate breakdown explores the murky practices of exporting a country's environmental impact. A world in which corporations and countries are allowed to maintain a clean, green image while landfills in the world's poorest countries continue to expand and droughts and floods intensify under the auspices of globalisation, deregulation and economic growth. Taking a wide-ranging, culturally engaged approach to the topic, the book shows how this is notonly a technical problem, but a problem of cultural and political systems and structures - from nationalism to economic logic - deeply embedded in our society. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/critical-theory
#261: Chris and Kevin reflect on 2025's biggest wins and lessons, then dive into how they're planning 2026. They share their goals, the tools they're using, and why they're designing a year that's easier, not just more optimized. Kevin Rose is the host of Diggnation and a partner at True Ventures, an early-stage venture capital firm that has invested over $4 billion in a portfolio of over 400+ founders. Kevin previously founded Zero and Oak, and was a partner at Google Ventures. Link to Full Show Notes: https://chrishutchins.com/reflecting-and-planning-2026 Partner Deals Wispr Flow: Try effortless voice dictation for free LMNT: Free sample pack of my favorite electrolyte drink mix Copilot Money: Free 2 months access to my favorite personal finance app with code HACKS2 Fabric: Affordable term life insurance for you and your family Gelt: Skip the waitlist on personalized tax guidance to maximize your wealth For all the deals, discounts and promo codes from our partners, go to: chrishutchins.com/deals Resources Mentioned Kevin Rose: Diggnation | Newsletter Books The Wealth Ladder by Nick Maggiulli Rework by Jason Fried Fizzy Jesse Itzler: Plan An Incredible 2026 In 12 Minutes Podcasts The Daily Churn New Modern Mom: Do you need a house manager? Duolingo Games Magazine Subscription Bram Cohen Puzzles The Big A## Calendar ATH Podcast Newsletter Chris' Card Optimizer Tool Ep #99: 7 Questions to Make 2025 Your Best Year Yet Ep #213: The 5 Types of Wealth with Sahil Bloom Ep #259: Choosing the Problems Worth Struggling For with Mark Manson Leave a review: Apple Podcasts | Spotify Email for questions, hacks, deals, and feedback: podcast@chrishutchins.com Full Show Notes (00:00) Introduction (00:45) Kevin's 2025 Goals & How They Came to Fruition (04:34) Chris's Challenging End to 2025 (06:53) How Chris is Approaching Optimization in 2026 (09:33) Stepping Up Your Ability to Spend Money (15:55) What Chris and Kevin Changed Their Minds About in 2025 (20:11) The Many Different Uses of AI (29:16) Chris's Energy Generators and Drainers (33:40) Kevin's Energy Generators and Drainers (36:56) Decluttering for A Peace of Mind (41:09) How To Identify The Boat Anchors in Your Life (49:18) Chris's Hits and Misses in 2025 (52:10) Kevin's Hits and Misses for 2025 (54:19) How Kevin Plans His Year Ahead (57:53) Outsourcing to Make Things Easier (01:05:12) Focus on Making Lasting Memories (01:06:34) Ways to Pick Up New Skills (01:09:36) The Life Blender Concept Connect with Chris Newsletter | Membership | X | Instagram | LinkedIn Editor's Note: The content on this page is accurate as of the posting date; however, some of our partner offers may have expired. Opinions expressed here are the author's alone, not those of any bank, credit card issuer, hotel, airline, or other entity. This content has not been reviewed, approved or otherwise endorsed by any of the entities included within the post. Learn more about your ad choices. Visit megaphone.fm/adchoices
Coach Tyler and Dr. Lisa sit down with Béa Albina, nurse practitioner, somatic coach, author, and host of the Feminist Wellness Podcast, for a deep and laughter filled conversation about emotional outsourcing, self-worth, and the power of somatic healing. Béa unpacks how perfectionism, people-pleasing, and codependency are survival habits rooted in the nervous system, not personal failures. Together, they explore how breath work, self-talk, and embodied awareness can help us break free from patterns that keep us stuck in resentment, burnout, and self-abandonment. This episode is both a loving wake-up call and a practical guide to reconnecting with your body, your boundaries, and your inner sense of enoughness.Mentioned in this episode:Get 2 Weeks of WeShape for FREEhttp://weshape.com/podcastHave WeShape build you a better workout
#360: This week, I'm diving into something that came up with a client recently who said, “Listen, I want to stop emotional outsourcing, but there is a part of me that feels really scared. Because I've been doing this my whole life and I'm realizing I don't really know who I am without these habits.” And wow, does that make so much sense.Join me on this episode as I paint you a picture of what's actually on the other side of emotional outsourcing (let me tell you, it is so freaking rad over here).Get full show notes, transcript, and more information here: https://beatrizalbina.com/360 Order your copy of End Emotional Outsourcing here: https://beatrizalbina.com/book/ Follow me here: https://www.instagram.com/beatrizvictoriaalbinanp/?hl=en
Andrea joins Russian mafia expert Olga Lautman to expose the transnational looting spree and warn Stephen Miller will turn Venezuela into a new Alcatraz. First, we look at who stands to get rich off Trump's illegal invasion. Devin Nunes and a squad of Trump Media cronies just took over a company that tried to bid $10 billion for Citgo, Venezuela's oil crown jewel, right as their boss plotted a secret invasion. So who won Citgo? Why, MAGA billionaire Paul Singer, a vulture capitalist who serves as Trump's ATM and hand-picked Marco Rubio for Secretary of State. Who else is a big winner? The Republican Party's longtime backers, Exxon. Just as Trump hoped invading Venezuela would boost his plummeting approval ratings, Maduro threatened to invade oil-rich Guyana to distract from his own corruption. Now that Maduro is no longer harassing Exxon in Guyana, Exxon's stocks are soaring along with the rest of Big Oil. But the darkest "follow the money" story goes beyond oil. The private prison industry rakes in a fortune thanks to Trump's cruelty. El Salvador's CECOT mega-prison holds 40,000, but Trump and Stephen Miller want space for 80,000 people kidnapped from the U.S. Construction takes years; so Venezuela offers the obvious solution: the "New Alcatraz." Outsourcing prisoners to a lawless, torture-filled transnational Gulag, a story censored by Bari Weiss's CBS News, is the most troubling crisis of MAGA's illegal invasion of Venezuela and co-rule with a violent oil mafia. There's always hope, but it requires a blueprint and courage. The Venezuelan people proved their 2024 election victory through heroic citizen vote-counting: a model of resistance that we in the U.S. must study to reclaim our own democracy. We must align with these transnational forces for good to dismantle the global crime syndicate. We warned you this would happen. Now, we must organize, stand up, and remain defiant. Show Notes: Devin Nunes and others linked to Trump Media became officers of a company soon after it made an unsuccessful $10 billion bid for Venezuelan-state-owned Citgo Petroleum's U.S. assets by Wendy Siegelman https://newstracs.com/devin-nunes-and-others-linked-to-trump-media-are-officers-of-a-company-that-bid-for-citgo/2026/01/01/ Learn from Venezuela's opposition: The Official Unofficial Record How do you count almost 12 million votes if you're not the government? This week, we bring you the extraordinary story of hundreds of thousands of Venezuelans who created the only verifiable public record of votes in their presidential election — and other stories of people trying to correct the official record with their own versions. https://www.thisamericanlife.org/848/the-official-unofficial-record Olga Lautman's Trump Tyranny Tracker: https://trumptyrannytracker.substack.com/ Venezuela raid enriches MAGA billionaire: The ouster of Maduro is a financial windfall for a prominent Trump-supporting billionaire, investor Paul Singer. https://open.substack.com/pub/popularinformation/p/venezuela-raid-enriches-maga-billionaire?utm_campaign=post&utm_medium=email Opening clip: https://bsky.app/profile/thetnholler.bsky.social/post/3mbmostp3xk2j CNN Data Guru Reveals Trump's Devastating Drop in Approval Rating https://www.yahoo.com/news/articles/cnn-data-guru-reveals-trump-105250680.html Trump admin sends tough private message to oil companies on Venezuela: The White House has told companies they must rebuild Venezuela's crude-pumping infrastructure if they want compensation for assets seized by Caracas. https://www.politico.com/news/2026/01/03/trump-venezuela-oil-us-companies-return-00709782 The U.S.-Venezuela-Guyana Oil Triangle https://drilled.media/news/guyana-venezuela Gabbard abruptly ousted CIA Russia expert days after Trump-Putin meeting https://www.cnn.com/2025/08/28/politics/gabbard-abruptly-ousted-cia-russia-expert-days-after-trump-putin-meeting Tulsi Gabbard's history with Russia is even more concerning than you think https://www.independent.co.uk/news/world/americas/us-politics/tulsi-gabbard-russian-connection-dni-trump-syria-b2692244.html Join our community of listeners and get bonus shows, ad free listening, group chats with other listeners, ways to shape the show, invites to exclusive events like our Monday political salons at 4pm ET over Zoom, and more! Discounted annual memberships are available. Become a Democracy Defender at Patreon.com/Gaslit!
The Dad Edge Podcast (formerly The Good Dad Project Podcast)
To kick off 2026, I sit down with Dr. Paul Leonardi, author of the bestselling book Digital Exhaustion, for a conversation that felt incredibly timely—and personal. If you've been feeling distracted, mentally drained, short-tempered, or like your family is getting the leftovers of your energy, this episode puts clear language around what's happening inside your brain. We dive deep into how constant app switching, nonstop notifications, and digital overload are quietly exhausting our attention, memory, marriages, and relationships with our kids. Paul breaks down the science behind digital exhaustion in a practical, grounded way, and I share a powerful moment when my 12-year-old voluntarily handed back his phone because he didn't like how it made him feel. This episode isn't about rejecting technology—it's about learning how to use it without letting it use us. Timeline Summary: [0:00] Introduction [1:02] Welcoming listeners to 2026 and the 11th year of The Dad Edge Podcast. [1:40] Introducing Dr. Paul Leonardi and the concept of digital exhaustion. [2:22] How digital overload impacts attention, memory, marriage, and family life. [3:05] Parenting in a world our brains were never designed for. [4:12] Raising kids with devices and navigating unfamiliar territory. [6:07] Independence, social media, and emotional complexity in today's kids. [7:35] How online trends shape kids' identity and self-image. [9:58] What's actually happening in the brain during prolonged digital use. [11:16] The hidden "taxes" we pay for constant connectivity. [12:26] Driver #1: attention and constant context switching. [13:31] Driver #2: inference and filling in the blanks online. [15:26] Driver #3: amplified emotions—both positive and negative. [16:31] Why multitasking burns massive mental energy. [17:20] The impact of digital overload on memory and mental residue. [18:41] Outsourcing memory to devices and what it costs us. [21:15] When kids are actually ready for devices—and when they're not. [23:42] Why screen time isn't the real issue—interruptions and content are. [26:35] The emotional cost of likes, validation, and online comparison. [28:39] Larry shares the story of his son giving up his phone voluntarily. [31:11] Why kids struggle to articulate digital overwhelm. [32:06] The Facebook outage study and the surprising relief people felt. [35:10] Introducing the Roommates to Soulmates live course. [37:54] Digital exhaustion inside marriage and miscommunication over text. [38:58] "Make the match" — choosing the right communication medium. [43:12] "Be here, not elsewhere" and the power of undistracted presence. [46:09] How distraction has become socially normalized. [49:21] Why work interruptions at home send the wrong message. [51:39] Modeling priorities for kids through availability and presence. [56:21] Where to find Paul, his book, and additional resources. Five Key Takeaways Digital exhaustion comes from attention switching, inference-making, and emotional overload, not just screen time alone. Multitasking is a myth—the brain burns massive energy switching contexts, leaving us mentally drained. Kids often feel overwhelmed by devices before they can explain it, which shows up as stress or behavior changes. Choosing the right communication tool matters, especially in marriage and parenting. Presence beats duration—ten fully focused minutes matter more than hours of distracted time. Links & Resources Paul Leonardi — Digital Exhaustion Book: https://paulleonardi.com/digital-exhaustion-book/ Paul Leonardi on LinkedIn: https://www.linkedin.com/in/paul-leonardi-45b67321/ Dad Edge Mastermind & Alliance: https://thedadedge.com/mastermind Roommates to Soulmates Course: https://thedadedge.com/soulmates Episode Show Notes & Resources: https://thedadedge.com/1422 Closing Remark If this episode made you rethink how you're using your phone, your attention, or your presence at home, please rate, review, follow, and share the podcast. The way we show up—focused, intentional, and available—shapes not just our kids' childhoods, but the adults they become.