Practical Eloquence podcast

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Practical Eloquence, with Jack Malcolm, is dedicated to helping you "express your full potential" by mastering the art, science and skills of persuasive communication. Practical Eloquence is filled with practical strategies and tips for informing, influencing and inspiring others.

Jack Malcolm


    • Jul 25, 2019 LATEST EPISODE
    • infrequent NEW EPISODES
    • 17m AVG DURATION
    • 64 EPISODES


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    Latest episodes from Practical Eloquence podcast

    The Nobility of Service

    Play Episode Listen Later Jul 25, 2019 29:00


    One of the world's top experts on customer loyalty and innovation shares his unique take on the nobility of service and shares stories of leaders who embody that ideal.

    How to Become Rejection Proof

    Play Episode Listen Later Jul 18, 2019 15:05


    Fear of rejection is a major obstacle to persuasive communication, but you can overcome it with this approach drawn from my own experience and a remarkable book: Rejection Proof, by Jia Jiang.

    A Conversation with John Spence

    Play Episode Listen Later Jul 16, 2019 24:31


    For my very first podcast with a guest, I am honored to have a conversation with one of the top leadership speakers in the business, John Spence.

    Just Ask

    Play Episode Listen Later Jul 10, 2019 15:24


    Although many of us are reluctant to directly ask for what we want, research and experience both show that those who are very clear about what they want are much more likely to get it.

    Three Ways to Deal with Uncertainty and Risk in Buying Decisions

    Play Episode Listen Later Jun 21, 2019 15:34


    Every time a buyer makes a decision, they are taking a risk. Astute salespeople know how to use the psychology of risk to increase their own chances of making a sale.

    Sell Yourself Without Selling Your Soul

    Play Episode Listen Later Jun 12, 2019 17:07


    A mindset, a plan, and ten practical ideas for those who don't like self-promotion but know they need to do it.

    Lean Communication for Leaders Part 6: Dialogue

    Play Episode Listen Later Jun 4, 2019 16:38


    As a leader, despite how hard you work to produce brief, clear and valuable messages, you usually need dialogue to close the deal—to  ensure that the message has had its intended effect and to make adjustments if not.

    Lean Communication for Leaders Part 5

    Play Episode Listen Later May 29, 2019 16:18


    As a leader, you still have to be brief and clear in your communication, except for certain exceptions, which I discuss in this podcast.

    Lean Communication for Leaders Part 4

    Play Episode Listen Later May 23, 2019 15:19


    As a leader, you have far more power to create both value and waste with your communication. This episode focuses on three ways that you can deliver more value every time you communicate.

    Lean Communication for Leaders Part 3: The Control Paradox

    Play Episode Listen Later May 15, 2019 15:46


    Leaders need to be lean communicators more than anyone else, but they must also face the control paradox: they have to know when to shut up and relinquish control.

    20 Billion Dollars Worth of Strategic Persuasion

    Play Episode Listen Later May 8, 2019 17:53


    When NASA considered how to get a man to the moon, it took two years of persuasion to settle on the right approach. This fascinating story contains useful lessons for anyone trying to sell a new idea in a large organization.

    Practicing Your People Skills

    Play Episode Listen Later Apr 23, 2019 20:02


    Social skills may be only common sense, so why do they seem to be so uncommon today? Here's a four-step process to take your people skills to an uncommon level.

    Lean Communication for Leaders, Part 2

    Play Episode Listen Later Apr 9, 2019 14:11


    As a leader, you need empathy more than ever, but you tend to use it less and less as you rise. Here's how and why to avoid the empathy erosion trap.

    Lean Communication for Leaders Part 1

    Play Episode Listen Later Mar 26, 2019 13:38


    As you rise in an organization, lean communication becomes even more important because your words carry so much more weight. In this podcast I talk about how to avoid the ethos trap, which tempts you into taking shortcuts and degrades your communicaiton and influence skills.

    Are You A Social Genius?

    Play Episode Listen Later Mar 19, 2019 17:32


    Social Intelligence, along with IQ and EQ, can be a critical factor in your ability to get things done and in the quality of your career and your life. What are the skills you must master to become a social genius?

    First, Do No Harm

    Play Episode Listen Later Feb 19, 2019 15:33


    In communication, one bad event can ruin an otherwise stellar conversation or presentation, because bad is stronger than good. Here's how to ensure that you stay on your listeners' good side.

    Why Smart People Do Dumb Things

    Play Episode Listen Later Jan 29, 2019 17:45


    In this podcast, I "switch sides" to warn you against unscrupulous who use persuasive communication to fool you. If you know you're smarter than average and can't be fooled, you are precisely the person who should hear this.

    How to Paint Pictures with Words

    Play Episode Listen Later Jan 22, 2019 18:46


    When people think of images for speeches and presentations, they usually think of slides. But when you can use word to get your listeners to create pictures in their own minds, you can spark more intense emotions, embed them into their memories, and impel them to act.

    Networking Advice for People Who'd RAther Stick A Pencil in Their Eyes

    Play Episode Listen Later Jan 15, 2019 18:33


    We all know that networking is important, but we don't do it as much or as well as we should, especially if we are introverts. In this podcast, I share some principles to make networking palatable, and to play to your strengths, especially if you are an introvert and/or technical professional.

    How To Gain Trust Quickly

    Play Episode Listen Later Jan 8, 2019 19:36


    Although common wisdom says that it takes a long time to establish trust, scientists have proven that we decide whether to trust someone almost instantaneously. IN this podcast, I distill seven lessons from psychologists, consultants, FBI experts, and con artists to help you gain trust quickly.

    Dare to Disagree But Be Smart About It

    Play Episode Listen Later Dec 11, 2018 15:32


    We all like to get along, but sometimes the only way to ensure you get everyone's best thinking is to openly court disagreement. The trick is to do it properly, and that is what I address in this podcast.

    Creative Conversations

    Play Episode Listen Later Dec 3, 2018 16:11


    Today’s topic is creative conversations. Have you ever had a conversation with someone that just clicked? But more than that, the clicking produced a solution to a problem or a creative idea? In this podcast, I talk about what a creative conversation sounds and feels like, and how to make them more likely to happen.

    Persuasive Conversations that Flow

    Play Episode Listen Later Nov 27, 2018 16:43


    The best persuasive conversations are those where the other person does most of the talking, and tells you exactly what you want them to hear. Capping of my series on using questions to persuade, I discuss ways to achieve that kind of flow, with as few questions as possible. 

    Ask Them to Tell You a Story

    Play Episode Listen Later Nov 13, 2018 17:52


    Questions are one of the power tools of persuasive communication. When you combine them with stories, you have a match made in heaven. In this podcast, I discuss how to ask the right questions to get the other person to tell you the story you want them to hear.

    Using Questions to Help Others

    Play Episode Listen Later Nov 6, 2018 14:41


    Persuasion is about helping others, but you can only be helpful if the other person trusts you and owns the advice you give. The best way to do this is through a questioning approach called humble inquiry.

    The Power of Questions

    Play Episode Listen Later Oct 30, 2018 18:01


    Questions are the most powerful persuasive technology we have for learning, influencing and leading, so why don't we ask enough good ones?

    Three Myths that May Be Hurting Your Persuasive Communication

    Play Episode Listen Later Oct 22, 2018 18:56


    In which I try (probably in vain) to set the record straight about the 7% myth, the learning styles myth, and the Myers-Briggs myth.

    Lessons in Leadership Communication from 3-1/2 Great Presidents

    Play Episode Listen Later Oct 16, 2018 19:26


    In this episode, I extract lessons in leadership communication from Doris Kearns Goodwin's new book, Leadership in Turbulent Times.

    9 Keys to Lean Communication

    Play Episode Listen Later Oct 9, 2018 21:05


    Follow these 9 Keys to Lean Communication to consistently Add value, Briefly and Clearly.

    Lean Communication: What Is It and Why Do You Need It?

    Play Episode Listen Later Oct 1, 2018 16:49


    Today's paradox is that while it's easier than ever to communicate, it's harder than ever to get the information you need, when you need it, to make the best decisions. Lean communicators solve this by applying lean techniques to the process of communication, in order to produce more value with less waste.

    Persuasive Humor Is Serious Business

    Play Episode Listen Later Sep 25, 2018 21:10


    Humor can be your most powerful tool for getting attention and connecting with your audience, but it can also backfire on you. Follow these tips to be seriously funny.

    How to Use Numbers Properly

    Play Episode Listen Later Sep 18, 2018 17:35


    There sometimes seems to be two tribes in business today: the numbers tribe and the words tribe. Effective persuaders are "bilingual"--they know themselves and their audience and know how to strike the right balance. 

    The Language of Leadership

    Play Episode Listen Later Sep 11, 2018 22:53


    Part 2 of my leadership communication series. Sometimes how you say it is just as important as what you say. And, contrary to what most people may think, rhetoric is not dead.

    The Stuff of Leadership Communication

    Play Episode Listen Later Sep 4, 2018 15:49


    As Nitin Nohria said, "Communication is the real work of leadership." IN this podcast, I talk about the additional layer of skill you need to add to your communication toolbox and what your followers need to hear from you.

    Embrace the Chase

    Play Episode Listen Later Aug 28, 2018 14:54


    "Embrace the chase" is a quote by swimming superstar Katie Ledecky, and reading it inspired me to reflect on the mindsets that can make all the difference in work and in life.

    Thinking on Your Feet

    Play Episode Listen Later Aug 21, 2018 14:50


    Despite all your preparation, there is a good chance you will get hit with a question you have not planned for. In this podcast, I share 9 steps for ensuring you can think on your feet and ace this portion of any meeting or presentation.

    Persuasion without Drama

    Play Episode Listen Later Aug 14, 2018 17:12


    The idea of the hero swaying a hostile audience through the force of their eloquence makes for great movies, but in real life, the most  successful persuaders do all the work beforehand to stack the deck and avoid the drama.

    Sales Professionalism

    Play Episode Listen Later Aug 7, 2018 18:33


    Over decades of training salespeople, I've met an elite few who embody professionalism in their attitudes and actions. Here's what true professionals know, care about, and do, and why it matters.

    Max Cred Factor #7: Cultivating

    Play Episode Listen Later Jul 31, 2018 17:37


    If you  follow the advice so far in this series, you will definitely be the most credible person in the room, no matter where you are. And that is a huge asset. Like any asset, Max Cred needs to be protected, maintained, and cultivated.

    Max Cred Factor #6: Commitment

    Play Episode Listen Later Jul 25, 2018 16:00


    Deep commitment to a cause or an idea is one of the most powerful and sustainable factors of credibility because it reflects on your good character, good sense, and goodwill.

    Max Cred Factor #5: Caring and Connection

    Play Episode Listen Later Jul 12, 2018 18:31


    The first four factors of Max Cred: Credentials, Content, Confidence and Candor can compel credibility, but it also help to be liked by others, which you can accomplish by improving your skills (yes, skills) of caring more for others and connecting with them on a personal level.

    Can Engineers Sell?

    Play Episode Listen Later Jun 28, 2018 17:59


    Your engineers may be one of the greatest untapped sales assets you have, because they have access, credibility and knowledge. The big question is: will they and can they? Spoiler alert: the answer is yes, if they understand the essence of selling.

    Max Cred Factor #4: Candor

    Play Episode Listen Later Jun 22, 2018 16:09


    Candor is a powerful factor in credibility because it does so much for you. It checks off every one of Aristotle's tests of credibility, showing your good sense, good character, and goodwill.

    Max Cred Factor #3: Confidence

    Play Episode Listen Later Jun 13, 2018 14:19


    Confidence is the third factor of Max Cred because others won’t believe if they don’t think you believe. In this podcast, I talk about the four levels of confidence and what you can do to project just the right amount.

    Max Cred Factor #2: Rock-Solid Content

    Play Episode Listen Later Jun 7, 2018 16:56


    Valid credentials are like putting a deposit on your listeners’ belief, but you need solid content to complete the transaction. Content is the most permanent element in credibility; it’s the solid core inside your outward image.  

    Max Cred Factor #1: Credentials

    Play Episode Listen Later May 30, 2018 17:31


    Credentials are the first Max Cred factor we discuss because they start speaking for you before you open your mouth. In this podcast, I talk about what constitutes a valid credential and how to present your credentials in a way that guarantees maximum credibility.

    PE 18: Max Cred

    Play Episode Listen Later May 18, 2018 15:09


    If you’re a knowledge worker, your personal credibility is your most precious asset. It’s not your knowledge, which is worthless if others don’t believe what you say; it’s not your eloquence, if others don’t listen; it’s not your power, if others only agree grudgingly. Like any asset, you want to preserve it, grow it, and put it to work.

    Pre-Speech Jitters: Three Steps to Make Fear Your Friend

    Play Episode Listen Later May 2, 2018 14:27


    My fondest wish is that this podcast will change someone’s life—maybe even yours. If you’ve held yourself back from accepting speaking engagements because of nerves, it can make an immediate and obvious change to your career. That’s not a bad benefit, but the ideas I’ll talk about here will apply to just about any challenge you face in your life and even impact your physical health.

    PE 16: You Won't Listen Fully to this Podcast

    Play Episode Listen Later Apr 27, 2018 17:16


    Listening is one of the most important activities of your job and your life, but you don't do it nearly as well as you should and you could. In this episode, I tell you why, and what you can do about it.

    PE 15: Make It Happen

    Play Episode Listen Later Apr 17, 2018 17:09


    How many times have you walked out of a meeting with someone with a clear sense that everybody is on board and knows what to do, and after time passes nothing has happened? In this podcast, I cover the three principal reasons for inaction and what you can do about it.

    PE 14: Make It Memorable

    Play Episode Listen Later Apr 11, 2018 17:00


    Unless your listeners are going to decide right away, they have to remember what you said in order to act on it. I cover four principles which will ensure that what you say will stick in their minds.

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