Podcasts about leadership communication

"It's not an accent, it's an identity."The way we speak shapes more than how we're understood—it shapes how we're perceived. Peter Novak believes the goal of communication isn't to eliminate an accent, but to communicate with greater clarity, confidence, and authenticity. As a linguist, communication coach, and expert in accent bias, Novak helps multilingual professionals communicate more effectively while embracing the identity their voice represents. In this episode of Think Fast, Talk Smart, he joins Matt Abrahams to explore how accent bias influences the workplace, why clarity matters more than sounding "native," and the practical techniques anyone can use to communicate with greater confidence and impact.Key Takeaways:Clarity matters more than sounding native. Effective communication comes from making your message easy to understand, not eliminating your accent.Your accent is part of your identity. Multilingual communicators bring unique perspectives and strengths that should be embraced, not hidden.Activity:Focus on clarity. Record yourself explaining a familiar topic for one minute. Listen back and identify three words or phrases to emphasize and two places to pause. Record it again, focusing on clarity rather than sounding perfect, and compare the difference.Episode Reference Links:Peter Novak82. It's Not About You: Why Effective Communicators Put Others F… Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (00:52) - Accent Bias (03:55) - Accent and Identity (05:55) - Processing Fluency (08:25) - Clarity Over Perfection (10:26) - The Power of Prosody (15:33) - Speaking with Confidence (17:56) - The Final Three Questions (22:13) - Conclusion ********Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.To see what Scribe could look like for your organization, head to scribe.how/thinkfast and mention Think Fast for your first month of Scribe Capture free. 

What if the biggest thing affecting your relationships, leadership, and communication isn't what you're saying...but how you're breathing?In this episode, Anne sits down with speaker, facilitator, and communication expert Hilary Blair (hilaryblairspeaks.com), creator of the Fruitful Friction® framework, to explore the surprising connection between breath, voice, trust, and human connection. Drawing from decades in theater and corporate leadership development, Hilary reveals why your voice is a giant "poker tell" and how small shifts in breath and awareness can dramatically change the way people experience you. If you've ever struggled with difficult conversations, workplace conflict, executive presence, or feeling truly heard, this episode is packed with practical wisdom.In This Episode, We Talk About: Why your voice communicates trust before you even speak the words  How breath affects confidence, connection, and emotional regulation  The difference between being vulnerable and being available  Why "take a deep breath" may be terrible advice...and what to do instead  How tone, vowels, consonants, and vocal habits influence relationships Want more from Hilary?HilaryBlairSpeaks.comArticulateRC.comHilary Blair is a dynamic speaker, facilitator and CEO of ARTiculate: Real&Clear. She's the creator of Fruitful Friction®, a framework redefining tension as a catalyst for innovation, collaboration, and trust. Blending her background as a professional actor with deep expertise in communication and executive presence, Hilary helps leaders stay in conversation when it matters most. Her work equips teams to engage authentically, communicate clearly, and use friction to gain traction for growth.Anne Bonney is a keynote speaker and emcee who helps organizations lead through change by building resilience, emotional intelligence, and courageous communication.

This solo episode of Do Good to Lead Well focuses on one of the most common challenges in both leadership and everyday life: continually repeating the same difficult conversation without real resolution. Drawing on the important work of Crucial Conversations and Crucial Accountability, I explore the transformative CPR model (Content, Pattern, Relationship) as a deceptively simple framework for breaking frustrating cycles.I talk about how most people stay stuck addressing immediate content rather than recognizing damaging patterns or the deeper relationship impacts underneath. I also share concrete scripts using common scenarios to bring to life how shifting the “elevation” of a conversation can untangle recurring problems and restore trust.Leaders, teammates, and anyone facing persistent roadblocks in communication will walk away with actionable tools to finally resolve stubborn issues. Share your thoughts on how you have dealt with these situations and better yet, share the episode with someone who you feel would benefit from hearing it.What You'll Learn- What is C.P.R. in difficult conversations?- The importance of addressing issues early.- The trap of relitigating the same content without recognizing a pattern.- The risk of escalating prematurely to relationship-level concerns after a single incident.- The problem of “piling on,” or tackling content, pattern, and relationship all at once. Podcast Timestamps(00:03) - The Recurring Conversation Challenge(01:23) - Introducing the CPR Model(03:30) - Content: Addressing Issues Early(06:08) - Elevating to Pattern-Level Conversations(08:50) - Relationship: Impact on Trust and Collaboration(10:43) - Approaching Difficult Conversations from Different Roles(14:46) - Common Traps and Pitfalls in Tough Conversations(17:53) - Choosing the Right Level for Effective Dialogue(19:33) - Final Reflections and a Call to ActionKEYWORDSPositive Leadership, Difficult Conversations, Conflict Management, Crucial Conversations, Crucial Accountability, CPR model, Content Pattern Relationship, Communication Framework, Workplace Relationships, Feedback Scripts, Pattern Recognition, Escalation in Conversations, Resolving Conflict, Peer Conversations, Leadership Communication, Employee Feedback, Conversational Traps, CEO Success

Today, I'm joined by Andrew Sykes, founder of Habits at Work, professor of executive education at the Kellogg School of Management, author, leadership expert, and global speaker who has spent his career helping leaders build trust, communicate with influence, and create lasting impact. In this episode, Andrew and I explore what truly separates great communicators from everyone else. We discuss why trust is the foundation of effective communication, why listening goes far beyond simply hearing words, and how storytelling helps leaders inspire action rather than simply share information. Whether you're leading a team, presenting ideas, managing relationships, or simply trying to become a better communicator, this conversation is packed with practical insights you can apply immediately. Let's dive in. Additional Resources: ► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond ► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/ ► Connect with Andrew on LinkedIn: https://www.linkedin.com/in/andrewsykes1/ ► Learn more about Habits at Work: https://www.habitsatwork.com/ ► Subscribe to Communicast: https://communicast.simplecast.com/ ► Learn more about Communispond: https://www.communispond.com

What You'll Learn in This Episode:In this episode, Andy Olrich and Catherine McDonald sit down with Andrew Kettner to discuss why one of the most overlooked leadership skills, eye contact, can have a profound impact on trust, communication, and continuous improvement.Andrew explains how effective leaders must look beyond reports, dashboards, and data by practicing Lean's "go and see" mindset. Through genuine face-to-face interactions, leaders gain valuable insights into emotions, engagement, and the real challenges their teams face. The conversation also explores the connection between eye contact, empathy, emotional intelligence, and building stronger workplace relationships. Andrew shares personal stories from his military leadership experience and cancer journey that demonstrate how meaningful human connections can influence both leadership and life.Whether you're leading a Lean transformation or simply looking to become a more effective leader, this episode offers practical ways to strengthen your leadership presence by learning to truly see the people you lead.Key Takeaways:Great leaders practice "go and see" by engaging directly with people—not just data.Eye contact builds trust, empathy, and stronger workplace relationships.Emotional intelligence helps leaders better understand both people and processes.Small, intentional interactions create stronger Lean cultures and better leadership.Links:https://www.linkedin.com/in/andrewkettnerhttps://www.findleansolutions.com/https://www.findleansolutions.com/lean-summit/

In this episode of the Inspire Podcast, Bart Egnal welcomes Jennifer Gabriele, Partner and National Leader, Leadership & Team Development at Humance and co-author of The Inspirational Leader. Drawing on insights from her research and work with leaders across Canada, Jennifer explores how leadership has evolved in the wake of COVID and what it takes to manage and inspire teams in today's workplace. She discusses the shift toward shared leadership, the importance of executive presence, and why authenticity matters more than charisma. Jennifer goes on to share practical lessons from her book, including the difference between clarity and certainty, the power of curiosity, cultivating excellence, and why managerial courage is critical for navigating difficult decisions. As a renowned executive coach and facilitator to many of Quebec's leading organizations and companies across Canada, Jennifer brings these ideas to life through real-world stories and actionable insights in a lively conversation between two people passionate about leadership communication. Show notes: 00:32 Show intro 01:10 Welcoming Jennifer 01:43 The Inspirational Leader 01:57 What's the book about and why did you write it? 02:13 What makes a great leader? 03:32 What is Jennifer's story that led her to Humance? 03:51 We brand companies but not humans. Why not? 04:25 Products have far fewer dimensions than a person 04:36 Coca-Cola example 05:41 Her practice before Humance: executive branding 06:00 Why some persuade and others don't 06:36 The move to Humance 08:40 Acquiring Lord Communication 09:21 Focus on managers and executives 11:35 Interviewing leaders for the book: what did you find? 12:48 Themes that emerged from her qualitative research 13:02 Misplaced nostalgia for the "good old days" 13:47 Shared leadership 14:10 The impact of COVID on work culture 14:28 The amount and quality of presence required 14:44 During COVID, managers thought they needed to be 24/7 present 15:32 Bart discusses the decline in deference 16:27 Society has changed, too 16:34 Shortage of labour 17:31 What does it mean to be an inspirational leader? 18:15 You don't need to speak like Barack Obama; you just need to walk the talk 19:28 Getting people to follow you 19:49 Authority doesn't work. People need to believe in you 19:58 Passive-aggressive resistance to directive-style leadership 20:47 Three rules for inspiring leadership 21:23 The importance of having communication goals 25:19 The difference between clarity and certainty 25:43 What is cultivating excellence? 25:58 If you want to be an inspirational leader, you can't be a know-it-all 26:50 Example of the curious leader 27:20 How does curiosity tie to cultivating excellence? 27:54 Setting a standard for what excellence looks like 28:13 Teasing out unrealistic expectations and perfectionism vs. a healthy pursuit of excellence 28:48 Try your best vs. try not to make mistakes 29:11 How can leaders communicate this? 29:38 Don't hide if you don't know something 29:51 Instead of "Why did you do this?" say "How do we fix this?" 30:55 Example of dealing with a high-performing but toxic employee 32:18 Managerial courage 33:33 You lose talent if you're not a courageous leader 34:13 What did you learn from writing The Inspirational Leader? 35:47 Thank-yous 36:10 Show outro

Send us Fan MailWhat do you say when a senior leader asks you a direct question in a meeting and you don't have the answer?That moment can make even experienced, high-performing professionals freeze. You're put on the spot, the pause feels longer than it is, and suddenly it feels like your credibility is on the line. But in that moment, how you respond matters more than having the answer right away.In this Monday Momentum episode of Communicate to Lead, Kele Belton breaks down what to say when you're put on the spot in a meeting. She explains why not knowing isn't the real problem, why bluffing, rambling, and over-apologizing quietly damage your executive presence, and how to use a simple three-part response that keeps you calm, credible, and in control.What You Will LearnWhy not knowing the answer isn't what makes you look less seniorThe three instinctive reactions that often undermine you when you're put on the spotA practical three-part response you can use when you don't know the answer in a meetingHow to respond honestly without sounding flustered, apologetic, or unpreparedWho This Is ForThis episode is for women leaders, managers, and high-performing professionals who want to handle pressure in meetings with more confidence, clarity, and authority.Your Action StepBefore your next high-stakes meeting, write out your own version of this response: “I don't have that yet, and here's how I'll get it.” Put it in language that sounds like you, then practice saying it out loud a few times before you need it. The moment you're put on the spot isn't the moment to build the sentence. It's the moment to reach for one you already prepared.Common Questions About Being Put on the Spot in a Meeting1. What should I say when I don't know the answer in a meeting?Acknowledge it cleanly, share what you do know, and name your next step to get the rest.2. How do I respond when a senior leader puts me on the spot?Stay calm, skip the bluffing and overexplaining, and give an honest answer that ends with a clear next step.3. Does not knowing the answer make me look unprepared?Usually not. What people remember is the quality of your response, not the gap in the moment.AI Prompt (Copy-Paste Ready)Use this prompt to prepare for the moment you get asked a question you cannot answer. Paste it into your preferred AI assistant and answer the questions as they come.I am a [role] in [industry]. I want to be ready for the moment a senior leader asks me a direct question in a meeting, and I do not have the answer. Help me prepare a calm, credible response I can reach for in that moment. Ask me 3 questions:What kinds of questions am I most afraid of being asked, and by whom?When I get caught without an answer, what do I currently tend to do (bluff, ramble, apologize)?What information could I usually offer even when I do not have the exact answer?Then write:- Two or three response templates that follow this structure: acknowledge cleanly, add what I do know, commit to a next step.Constraints:- No apologetic language, and no framing not-knowing as a failure- No bluffing or vague filler; the response must be honest- Each template should end with a concrete next step and a timeframe- Avoid softening language like “just,” “a little,” “maybe,” or “I think”- The lines should sound steady and self-assured when read out loudExample (output style)“I don't have that exact figure in front of me. What I can tell you is that the trend has been climbing since Q1. I'll get you the precise number by the end of the day.”Ready to Go Deeper?If you're ready to stop navigating your leadership growth alone, book a complimentary Leadership Strategy Call with Kele. Let us talk about where you are, where you want to go, and what it will take to get there.Book here: https://calendly.com/kele-thetailoredapproach/leadership-strategy-callAbout Your HostKele Belton is a communication and leadership trainer who specializes in helping women leaders develop confidence and impact through strategic communication and practical leadership frameworks.Connect with KeleLinkedIn: https://www.linkedin.com/in/kele-ruth-belton/Instagram: https://www.instagram.com/thetailoredapproach/Website: https://thetailoredapproach.comBook a Leadership Strategy Call: https://calendly.com/kele-thetailoredapproach/leadership-strategy-call

In this insightful episode, Salvatore Manzi, Facilitator of Leadership Communications, shares how to transform fragmented team communication into clear collaboration. If you're in stage 4 feeling like the hub holding everything together while your leadership team talks past each other, you won't want to miss it.You will discover:- Why speaking only from your dominant thinking type limits your team's effectiveness- How to address all four thinking types (Why, What, How, What If) in every meeting- What simple rules like the 10-second pause and QA framework do to build real alignmentThis episode is ideal for for Founders, Owners, and CEOs in stage 4 of The Founder's Evolution. Not sure which stage you're in? Find out for free in less than 10 minutes at https://www.scalearchitects.com/founders/quizSalvatore Manzi is a leadership communications coach who helps leaders turn complexity into clarity. His book, Clear and Compelling, releasing in 2026, combines research in neuroscience, psychology, and organizational behavior with years of communication coaching to deliver practical strategies for turning insights into influence. He helps leaders communicate clearly, lead with authenticity, and navigate complexity with confidence. With over 20 years of experience, he brings a unique blend of strategic insight, real-world leadership, and human-centered communication to every engagement.Want to learn more about Salvatore Manzi's work at Leadership Communications? Check out his website at https://www.salvatoremanzi.com/Connect with Salvatore through his LinkedIn at https://www.linkedin.com/in/salvatorejmanzi/Get a copy of his book Clear and Compelling: Communication Strategies for Big Thinkers with Bold Ideas at https://www.amazon.com/Clear-Compelling-Communication-Strategies-Thinkers-ebook/dp/B0GQP1W448

"People aren't inside of our heads, so you have to give them that emotional information as well as the factual information."Humor is more than entertainment—it's a powerful way to create connection. As a comedian, writer, and former teacher, Chris Duffy has learned that laughter, curiosity, and emotion can transform even ordinary conversations into memorable experiences. In this episode of Think Fast, Talk Smart, Duffy joins Matt Abrahams to explore how humor can strengthen communication, build deeper connections, and make ideas more memorable. Together, they discuss how to engage an audience, bring authenticity to repeated messages, and create conversations that invite others to participate rather than simply listen.Key Takeaways:Connection comes before comedy. Humor is most effective when it invites others into the conversation, rather than putting the spotlight on yourself.Emotion makes ideas memorable. Combining facts with curiosity, emotion, and storytelling helps audiences understand, remember, and engage with your message.Activity:Create a conversational doorknob. In your next conversation, replace one routine response with an observation, opinion, or question that invites discussion. Notice how offering a "doorknob" changes the depth and energy of the conversation.Episode Reference Links:Chris DuffyChris's Book: Humor MeEp.13 Make 'Em Laugh: How to Use Humor as a Secret Weapon in Your … Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (01:03) - Lessons from the Classroom (01:52) - Curiosity Captures Attention (04:48) - Facts Need Emotion (05:49) - Sounding Authentic (09:29) - Calming Performance Nerves (11:01) - Jamming vs. Joking (14:36) - Becoming Funnier (19:01) - Better Conversations (22:53) - The Final Three Questions (26:48) - Conclusion

What do Digimon, mind reading, voice acting, magic, and AI-proof careers all have in common? Joshua Seth.In this fascinating episode, Anne sits down with award-winning mentalist, keynote speaker, corporate emcee, and legendary voice actor Joshua Seth (https://www.joshuaseth.com/) for a conversation that explores the surprising connection between voice, influence, focus, and the uniquely human skills that technology can't replace. Best known as the voice of Tai in Digimon and the villain Tetsuo in Akira, Joshua shares how a childhood spent listening to old radio shows launched a career that eventually took him from Hollywood voice actor to Magic Olympics champion and creator of the theatrical show Mind Magic Live that is currently selling out everywhere it goes.  (and I've seen it, and it's that good!) But beneath the magic lies a powerful message about connection, communication, and adaptability.In This Episode, We Talk About: Why your voice and presence create emotional connection  How Joshua accidentally discovered his dream career while escaping a broken air conditioner  Breathwork techniques to improve confidence, resonance, and vocal presence  Why human skills like empathy, listening, and influence are becoming more valuable in the age of AI Want more from Joshua?https://www.joshuaseth.com/https://www.linkedin.com/in/joshuaseth/Joshua Seth is an award-winning mentalist, keynote speaker, and corporate event emcee. He's the winner of the Magic Olympics and the star of the theatrical touring show Mind Magic LIVE. But he's best known as a celebrity voice actor who can be heard in over 100 TV shows and movies, including his starring roles as Tai in Digimon and Tetsuo in Akira. But his greatest role is as the father of his two teenage children.Anne Bonney is a keynote speaker and emcee who helps organizations lead through change by building resilience, emotional intelligence, and courageous communication.

Leadership development is not about checking boxes. It is about building the awareness, communication, trust, and consistency required to help people grow, perform, and feel safe enough to do meaningful work. LaTonya Wilkins brings a powerful conversation on what it really means to lead below the surface. From psychological safety and culture to coaching, delegation, community, and connection across differences, this master class challenges leaders to stop treating leadership like a static skillset and start looking at how leadership is actually experienced by the people they serve. Learn how to honestly rate your leadership by asking better questions: • How clear is your communication? • How do people experience you in meetings, emails, and difficult conversations? • Are you giving people the guardrails they need without making them too tight? • Are you creating hope, trust, compassion, and stability? • Are you developing people, or just expecting them to perform? • Are burnout, churn, poor delegation, and low trust signs of a deeper leadership problem? This conversation also explores why many leadership development programs fail because they rely on outdated models, performative culture work, and initiatives that were never truly embedded into the organization. Real culture cannot be reduced to perks, titles, slogans, or temporary programs. It has to show up in how leaders communicate, make decisions, build teams, manage change, and create belonging. LaTonya also brings a needed perspective on coaching and community in a noisy market where too many people sell quick fixes without doing the real work. Strong leadership, real coaching, and healthy culture are all relationship businesses. They require trust, self-awareness, accountability, and the right people around you at every stage. For executives, founders, HR leaders, coaches, consultants, people managers, and anyone responsible for leading others, this conversation is a reminder that real leadership still wins when it is rooted in trust, development, culture, coaching, and community. Beyond The Episode Gems: Learn More About Leading Below The Surface Book Buy LaTonya's Book, Leading Below The Surface Learn more about LaTonya's offerings for executive coaching ChangeCoaches.io Connect with LaTonya on LinkedIn Explore Change Coaches Relational Coach Training Buy Troy's Book, Strategize Up: The Blueprint To Scale Your Business StrategizeUpBook.com Discover All Podcasts On The HubSpot Podcast Network Get Free HubSpot Marketing Tools To Help You Grow Your Business Grow Your Business Faster Using HubSpot's CRM Platform Support The Podcast & Connect With Troy:  Rate & Review iDigress: iDigress.fm/Reviews Follow Troy's Socials @FindTroy: LinkedIn, Instagram, Threads, TikTok Subscribe to Troy's YouTube Channel For Strategy Videos & See Masterclass Episodes Need Growth Strategy, A Keynote Speaker, Or Want To Sponsor The Podcast? Go To FindTroy.com

Send us Fan MailWhat if your biggest marketing challenge isn't your strategy, your website, or even your content?What if it's a lack of clarity?In this episode of Imperfect Marketing, Kendra Corman sits down with Charlie Sells, founder of Clarity Over Everything, to explore how unclear messaging creates confusion for customers, frustration for teams, and inconsistency across your brand.Charlie shares his unique journey from ministry to marketing and explains why so many business owners get stuck trying to perfect their messaging before taking action. Together, they unpack the difference between clarity and certainty, why leaders often assume they're being clear when they aren't, and how businesses can stop relying on random acts of marketing and start making intentional decisions.You'll also hear practical advice on creating consistency across your website, emails, social media, and customer experience. Plus, Charlie explains why successful brands don't need more tactics. They need better alignment.Whether you're a solopreneur, small business owner, marketing leader, or someone trying to make sense of AI-generated content and marketing noise, this conversation will help you simplify your message and strengthen your brand.In This Episode You'll Learn:• Why clarity matters more than certainty in marketing and leadership• The common ways businesses unintentionally create confusion• How unclear messaging impacts customer trust and brand growth• Why consistency is one of the most powerful marketing tools available• How to identify and eliminate "random acts of marketing"• The role leadership plays in creating alignment across teams• A simple framework for making better branding and marketing decisionsAbout Charlie SellsCharlie Sells is the founder of Clarity Over Everything, where he helps businesses reduce confusion, improve positioning, and create messaging that connects with the right audience. Connect with CharlieWebsite: https://www.clarityovereverything.com/LinkedIn: linkedin.com/in/charlie-sellsBe sure to check the links in the show notes to connect with Charlie and learn more about his work. Looking to leverage AI? Want better results? Want to think about what you want to leverage?Check and see how I am using it for FREE on YouTube. From "Holy cow, it can do that?" to "Wait, how does this work again?" – I've got all your AI curiosities covered. It's the perfect after-podcast snack for your tech-hungry brain. Watch here

Leadership advisor and DEI expert Stacey Gordon returns to Leading Through Crisis to explain why diversity, equity, and inclusion should never be treated as a bolt-on "initiative," and why that mistake is exactly why so many companies have abandoned their DEI programs.  Stacey and host Céline Williams dig into why so many leaders struggle with flexibility and self-awareness, how communication breakdowns between managers and teams happen even when everyone has the best intentions, and why "inclusive leadership" is really just... good leadership.  They also unpack the biases quietly shaping hiring decisions, why leaders rarely get real feedback about how their teams actually experience them, and Stacey's free Leadership Reality Check quiz for anyone ready to find out the gap between how they think they lead and how their team sees them.  This conversation might just challenge how you think about communication, feedback, and what DEI actually means. — Stacey Gordon is a globally recognized keynote speaker, leadership advisor, and workplace culture strategist who helps organizations build inclusive, high-performing workplaces as they navigate today's evolving legal, social, and business landscape.  As the founder of Rework Work, Stacey partners with executive leaders, people managers, and HR and legal teams to strengthen talent systems, leadership capability, and workplace culture— relying on a foundation of legally sound, people-first approaches. Her work focuses on debiasing systems, developing inclusive leadership behaviors, and creating cultures of fairness, belonging, and accountability that benefit everyone.  Stacey is a frequent keynote speaker at HR, talent, and leadership conferences worldwide and has served as an adjunct professor at several universities. She is also a trusted voice in the broader business conversation, having provided subject matter expertise to Harvard Business Review, SHRM, Fast Company, Forbes, NPR, and BBC Radio.  She is the author of UNBIAS, a widely used resource for leaders globally, and the creator of the unconscious bias course on LinkedIn Learning, which was the #1 most-watched course on the platform in 2021, has been translated into multiple languages and has reached nearly two million learners worldwide. You can learn more about Stacey and her work and grab the Leadership Reality Check assessment at reworkwork.com. You can also find her on Substack (https://reworkwork.substack.com/), LinkedIn (Linkedin.com/in/staceygordon), and Instagram (@ReworkWork).  See also CDO Action coalition at https://cdoaction.com.

Send us Fan MailIf your manager supports you privately but will not advocate for you in the meetings that matter, you are not alone, and you are not imagining it. If your boss agrees with you in a one-on-one but goes silent in the room where decisions get made, the problem is usually not your idea. The problem is that private agreement and public advocacy are two different things, and this episode shows you how to close that gap.In this episode of Communicate to Lead, Kele Belton unpacks one of the most frustrating managing-up challenges women leaders face: when a manager agrees with you behind closed doors but does not back you in public. You will learn why this usually reflects a risk calculation instead of a verdict on your idea, how to identify the type of non-backing you are dealing with, and how to use what Kele calls the **conversion conversation** to turn private agreement into visible advocacy.What You Will LearnWhy your manager's silence in a leadership meeting is usually not a judgment on your idea.The three types of non-backing: the risk-averse ally, the passive agreer, and the ownership vacuum.How to use the conversion conversation to name the gap without sounding accusatory.How to create an advocacy brief that equips your manager to champion your idea in rooms you are not in.How to tell the difference between a fixable advocacy gap and a pattern that requires you to widen your circle of champions.Your Action StepYour action step this week comes in two versions:If you are in a live version of this situation, schedule the conversion conversation. Hear their account of the room first, name the gap without accusation, ask what would have made it easier to champion your idea, and respond to what you learn.If you are not in a live version of this situation, build the habit before you need it. The next time your manager agrees with something you want carried forward, send a short advocacy brief within a day: the two-sentence version of your recommendation, the strongest objection with its answer, and the specific ask.Common Questions About Manager AdvocacyWhy does my manager agree with me in private but stay silent in meetings?Because private agreement and public backing are two different transactions. In private, your manager is deciding whether your idea makes sense. In public, they are deciding whether backing it is worth the political cost.How do I get my manager to advocate for me in meetings I am not in?Start by equipping them. Send a short advocacy brief that includes your recommendation, the toughest likely objection, the response to that objection, and the specific decision you want made.How do I talk to my manager about not supporting me without damaging the relationship?Open with curiosity, not accusation. Hear their account first, then name the gap between private alignment and public advocacy as something you want to close together.What should I do if my manager repeatedly fails to back me?Look for the difference between a gap and a pattern. If nothing changes after direct conversations and clearer support materials, you may need to widen your circle of sponsors and champions instead of relying on one person.The Conversion Conversation TemplateHere is the full conversation from the episode, adapted into a clean show-notes format.Step 1: Hear their account first“I want to talk about [the proposal or idea]. In our one-on-one, you were behind it, and that meant a lot. My understanding is that it came up in [the meeting] and didn't move forward. I wasn't in that room, so before anything else, I'd love to hear from you how it actually landed.”Step 2: Name the gap without accusation“That helps, thank you. Here's what I'm noticing. There's a distance between how we align in private and how that alignment shows up in the rooms that decide things, and I'd like to close it.”Step 3: Ask the diagnostic question“When it came up in that room, what would have made it easier to champion?”Step 4: Respond to what you heardIf you hear an ownership vacuum, send an advocacy brief. If you hear risk aversion, lower the cost of backing you. If you hear passive agreement, ask for a specific commitment the next time the idea comes up.Related QuestionsWhat is the difference between a mentor and a sponsor at work?How do I build visibility with senior leaders beyond my direct manager?How do I follow up after my idea gets shut down in a meeting?How do I deal with a manager who stays silent or takes credit for my work?How do women leaders build champions and advocates at work?About Your HostKele Belton is a communication and leadership facilitator, coach, and consultant who helps high-performing women in middle and senior management build the communication and leadership strategies that get them recognized, sponsored, and promoted.Connect with Kele:LinkedIn: https://www.linkedin.com/in/kele-ruth-belton/Instagram: https://www.instagram.com/thetailoredapproach/Website: https://thetailoredapproach.comBook a Leadership Strategy Call (30 minutes, complimentary): https://calendly.com/kele-thetailoredapproach/leadership-strategy-call

Directness is prized in some organizations and penalized in others. But the gap between direct and rude isn't personality. It's a choice. In this episode, Jill Griffin breaks down: What actually happens when communication gets misreadHow to calibrate if you've been told you're too directLearn to separate content from deliveryWhat to do if someone's communication style is triggering you Support the showJill Griffin, is a leadership strategist, executive coach, and host of The Career Refresh. She works with senior leaders to navigate complexity, strengthen teams, and lead with greater clarity and intention.With 20+ years of experience at companies like Coca-Cola, Microsoft, Hilton, and Martha Stewart, Jill brings a practical, real-world lens to leadership, decision-making, and career strategy. Visit GriffinMethod.com to learn more about working together:The Next Era Leader An 8-week cohort for women leaders ready to expand their capacity and lead through complexity with clarity and intentionExecutive Coaching & Leadership Advisory 1:1 strategic partnership for leaders navigating growth, transition, and what's nextConnect with Jill for Leadership Development for Organizations and Speaking & WorkshopsInstagram: @JillGriffinOffical

Jeff Dudan's free digital copy of his book What if the FBI's playbook for recruiting spies is actually the ultimate guide to building trust, closing deals, and leading people? In this episode, Jeff Dudan sits down with Robin Dreeke - former FBI behavioral expert and head of the Bureau's elite Behavioral Analysis Program - to break down the exact communication frameworks Robin developed over 22 years working in counterintelligence and spy recruitment. Robin shares his Four Keys of Communication from his book Unbreakable Alliances, explains why inspiration is more powerful than influence or persuasion, and reveals how game theory - starting with kindness - is the most effective negotiation strategy in the world. You'll also learn why resentment is the single most reliable signal that a relationship is failing, how to use 'what' questions to defuse defensiveness, and why pushing someone away in a negotiation is sometimes the fastest way to get them to say yes. Whether you're navigating a merger, managing a team, building a sales process, or just trying to connect more deeply with the people in your life, this conversation delivers a complete operating system for human relationships. Topics covered: • The Four Keys of Communication for building unbreakable alliances • Why manipulation fails and inspiration wins • Game theory: the tit-for-tat strategy that cooperation science proves works • How FBI spy recruiters build trust with hostile targets • The resentment test for healthy vs. unhealthy relationships • Why asking 'what' questions beats 'why' questions in negotiations • The neuroscience of trust: serotonin, oxytocin, dopamine, and endorphins • How to build a personal brand as a problem solver and lighthouse • True crime behavioral analysis and what broken decision-making looks like • Career advice from a behavioral expert for aspiring leaders Homefront Brands: https://www.homefrontbrands.com  Jeff Dudan: https://www.jeffdudan.com Guest: Robin Dreeke Guest YouTube Guest Website: https://www.robindreeke.com/  Guest Socials: https://www.linkedin.com/in/rdreeke/  #FBI #NegotiationTips #LeadershipDevelopment #UnbreakableAlliances #RobinDreeke #CommunicationSkills #BuildingTrust #GameTheory #BehavioralScience #SalesStrategy Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Send us Fan MailIn this episode, James (Jim) Lukaszewski joins host Jason Mudd to discuss how to influence leaders through trust, candor, and strategic communication.Tune in to learn more!Meet our guest:Our guest is James (Jim) Lukaszewski, president and CEO of The Lukaszewski Group. Jim has advised business leaders through crises and high-stakes situations for more than five decades. He shares practical strategies for becoming the trusted strategic advisor leaders rely on when making important decisions.Five things you'll learn from this episode:1. Why trusted advisors begin by understanding leadership challenges before communication challenges 2. How candor helps build credibility with executives 3. The Three-Minute Drill for presenting strategic recommendations 4. Why offering options instead of conclusions leads to better leadership decisions5. How studying leadership helps communicators become more influential advisors Quotables“All problems are management and organizational problems before they are any other kind of problem.” — Jim Lukaszewski“You have to start where the person you're advising is, not where you think the solution is.” — Jim Lukaszewski“Management happens in real time.” — Jim Lukaszewski“Anybody who can offer three perspectives or useful concepts about any problem the boss is facing is a valuable person.” — Jim Lukaszewski“Your highest and best use … is being a trusted advisor to leadership.” — Jason MuddIf you enjoyed this episode, please take a moment to share it with a colleague or friend. You may also support us through Buy Me a Coffee or by leaving us a quick podcast review.Guest's contact info and resources:James Lukaszewski on LinkedInJames E. Lukaszewski on YouTubeE911 websiteCrisisguru.aiPre-order the “Influencing Leaders” bookPre-order Jim's new book.Email a copy of your receipt to jel@e911.com with the subject line "TOP." Follow Jim on LinkedIn.Subscribe to Jim's newsletter.When the book is released in August, you'll receive the handbook by email.Additional Resources:Does PR play an active role in your strategic planning? Learn how to make it easier to reach your goalsDefining leadership in corporate communicationsAxia's crisis PR serviceListen to more episodes of the On Top of PR with Jason Mudd podcast.Find out more about Axia Public Relations.If you like this episode, you're going to love this:How to be a trusted adviser with Del GallowayWhen a crisis hits, say this or stay silentRecorded: July, 2026Support the showOn Top of PR is produced by Axia Public Relations, named by Forbes as one of America's Best PR Agencies. Axia is an expert PR firm for national brands.On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.

Communication isn't just a leadership skill - it's leadership itself. In this episode, I sit down with Dr. Erina Reddan, a former foreign correspondent, award-winning journalist, and communication coach, to explore why great leaders don't just share information - they create meaning. We unpack the power of storytelling, why our brains are wired to connect through stories, how to communicate with both logical and emotional clarity, and why every conversation should begin with the problem before jumping to the solution. Erina also shares powerful lessons from reporting in crisis zones, revealing how leaders can stay human under pressure, take the heat out of difficult conversations, and navigate uncertainty with confidence. One of my favourite takeaways: AI is a tool, don't let it be you! About Erina Reddan Dr Erina Reddan is a Walkley Award-winning (which is Australia's equivalent to the Pulitzer prize if you need this) former foreign correspondent, television and radio presenter, author, and communication coach who has built a career at the intersection of storytelling, leadership, and impact. With a PhD in story-telling and a background in crisis communication, Erina focuses on the power of story, leadership in uncertain times, building resilience, and how communication can shift culture and transform outcomes. Her unique blend of real-world experience, from the frontlines of global reporting to the boardrooms of Australia's most influential organisations means she equips you with practical tools and powerful insights to communicate with clarity, lead with confidence, and become more impactful as coaches and leaders. Connect with Erina:LinkedIn: https://www.linkedin.com/in/dr-erina-reddan-b327034/ Website: https://www.redriver.net.au/

Jeff Dudan's free digital copy of his book What if the FBI's playbook for recruiting spies is actually the ultimate guide to building trust, closing deals, and leading people? In this episode, Jeff Dudan sits down with Robin Dreeke - former FBI behavioral expert and head of the Bureau's elite Behavioral Analysis Program - to break down the exact communication frameworks Robin developed over 22 years working in counterintelligence and spy recruitment. Robin shares his Four Keys of Communication from his book Unbreakable Alliances, explains why inspiration is more powerful than influence or persuasion, and reveals how game theory - starting with kindness - is the most effective negotiation strategy in the world. You'll also learn why resentment is the single most reliable signal that a relationship is failing, how to use 'what' questions to defuse defensiveness, and why pushing someone away in a negotiation is sometimes the fastest way to get them to say yes. Whether you're navigating a merger, managing a team, building a sales process, or just trying to connect more deeply with the people in your life, this conversation delivers a complete operating system for human relationships. Topics covered: • The Four Keys of Communication for building unbreakable alliances • Why manipulation fails and inspiration wins • Game theory: the tit-for-tat strategy that cooperation science proves works • How FBI spy recruiters build trust with hostile targets • The resentment test for healthy vs. unhealthy relationships • Why asking 'what' questions beats 'why' questions in negotiations • The neuroscience of trust: serotonin, oxytocin, dopamine, and endorphins • How to build a personal brand as a problem solver and lighthouse • True crime behavioral analysis and what broken decision-making looks like • Career advice from a behavioral expert for aspiring leaders Homefront Brands: https://www.homefrontbrands.com  Jeff Dudan: https://www.jeffdudan.com Guest: Robin Dreeke Guest YouTube Guest Website: https://www.robindreeke.com/  Guest Socials: https://www.linkedin.com/in/rdreeke/  #FBI #NegotiationTips #LeadershipDevelopment #UnbreakableAlliances #RobinDreeke #CommunicationSkills #BuildingTrust #GameTheory #BehavioralScience #SalesStrategy Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

"You want to own the message and your narrative."Strong communication is about more than delivering a message—it's about building trust over time. As Zoom's Chief Marketing Officer, Kim Storin has helped shape communication at one of the world's most recognizable brands, balancing empathy, transparency, and consistency in an era of rapid technological change. In this episode of Think Fast, Talk Smart, Storin joins Matt Abrahams to discuss how leaders can communicate with authenticity, navigate crises with clarity, and build cultures rooted in transparency. They explore the art and science of shaping perception, maintaining connection in hybrid workplaces, and creating messages that solve problems—not just capture attention.Key Takeaways:Lead with authenticity and transparency. Clear, honest communication builds trust—especially during periods of change or crisis.Own your narrative. Consistent messaging and a clear story shape how others understand your brand, team, or ideas.Activity:Before your next team update or difficult conversation, ask yourself: "What information can I share that will build trust?" Include one additional point of context or reasoning that helps your audience better understand the decision.Printable Expanded Takeaways & ActivitiesEpisode Reference Links:Kim StorinEp.82 It's Not About You: Why Effective Communicators Put Others FirstConnect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (01:37) - Leading Through a Global Crisis (03:36) - Changing Brand Perception (06:50) - Building Culture at Scale (09:00) - Virtual Communication Gains & Losses (11:24) - Creating Meaningful Moments (12:34) - Communicating Through Difficulty (16:03) - The Final Three Questions (21:33) - Conclusion ********Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.Most Work Platforms Help People Communicate.  Some help you organize, but Zoom turns conversations into outcomes. Try Zoom Mate today

What do Donald Trump, Christopher Walken, Morgan Freeman, speech therapy, and persuasion have in common? Apparently… everything.This week, Anne sits down with Emmy-nominated emcee, comedian, speaker, impressionist, and all-around character John Di Domenico (https://beacons.ai/thejohnnydshow) for a conversation that starts with celebrity impressions and unexpectedly turns into a fascinating deep dive into the power of the human voice. John shares how overcoming a severe childhood speech impediment led him to develop an incredible understanding of voice, cadence, pacing, and influence, and why most of us are leaving a huge amount of our vocal potential untapped.Whether you're a speaker, salesperson, leader, podcaster, or just a human who talks to other humans, this episode will change the way you think about the sound of your own voice.In This Episode, we Talk About: How speech therapy turned John into a master impressionist  The surprising connection between voice, trust, and influence Why hearing your recorded voice makes you cringe...and why you should absolutely do it anyway  Simple ways to improve your presence, communication, and impact  How Morgan Freeman intentionally developed that legendary voice  Hi Alex Baldwin impression https://www.dailymotion.com/video/x1cqbz6Want more from John?John Di Domenico Social Media Card: https://beacons.ai/thejohnnydshowWebsite: thejohnnydshow.comInstagram: @thejohnnydshow LinkedIn: https://www.linkedin.com/in/johndidomenico/FB: www.facebook.com/johndidomenicocomedy/Youtube: www.youtube.com/@thejohnnydshow1TikTok: thejohnnydshowCameo: https://www.cameo.com/thejohnnydshowEmmy Nominated, Award-Winning, Actor, Writer, Comedian & Impressionist. John started performing voices at five years old & went on to overcome a severe speech impediment. He voices many celebrities and is now best known for his Live, TV, Film and Vocal appearances across all platforms. As a speaker, John Di Domenico captivates audiences with a unique and engaging blend of entertainment and insightful commentary.  John hosts and emcees corporate meetings in the US and internationally for Fortune 500 companies. He has 6.1 million TikTok followers, 25 million YouTube views and 50k Facebook Followers.Anne Bonney is a keynote speaker and emcee who helps organizations lead through change by building resilience, emotional intelligence, and courageous communication.

Send us Fan MailYou took the time off. It was yours to take. A vacation, a holiday weekend, a few days you genuinely needed. But it is your first morning back, and before you have even read a single message, you feel your shoulders tighten. The unread count is sitting there. And already, before you know anything about what is actually waiting for you, the apology is forming in your head.“So sorry for the delay.” “Apologies for being out.” “Sorry, just catching up now.”You have not done anything wrong. So why does returning to work after time off so often start with an apology for having taken it?Here is what most women leaders miss: the way you come back sets the tone for how your entire absence gets read. And you have far more control over that than you think.In this Monday Momentum episode of Communicate to Lead, Kele Belton unpacks the quiet habit that undermines women leaders the moment they return to work after time off: leading the re-entry with an apology instead of authority. She reveals what that apology is really buying you, why the habit of over-apologizing at work is so hard to break, and the small language shift that changes how your absence gets read.What You Will LearnWhy opening your first day back with an apology quietly frames your time off as a cost others had to absorb, and what that signals to leadership.The hidden reason the over-apologizing habit is so hard to break, and the permission you need to finally let it go.A specific language shift you can use the next time you return to work after time off, moving from apology to orientation so you come back sounding like a leader in command of what happens next.Your Action StepThe next time you return to work after time away, even a single day, notice the urge to apologize before you act on it. Catch one message you were about to open with “sorry” and rewrite it to open with your focus instead. One message. One shift. Then notice how differently you feel hitting send.AI Prompt (Copy-Paste Ready)Use this prompt to prepare for your first day back from time away. Paste it into your preferred AI assistant and answer the questions as they come.I'm a [role] in [industry]. I am returning to work after [time away, for example a holiday weekend or a vacation], and I have messages and conversations waiting for me. Help me come back sounding like a leader, not someone apologizing for having been gone.Ask me 3 questions:What am I actually walking back into, and what is waiting that needs my attention first?What am I tempted to apologize for, and is an apology genuinely warranted or just a habit?What do I want the people I work with to understand about my focus now that I am back?Then write:Two or three opening lines I can use on my first day back that communicate from a place of ownership and direction rather than apology.Constraints:Use a forward-facing toneNo apologetic language, no “sorry,” no framing my time away as an inconvenience to othersEach line should orient the reader to what I am prioritizing now that I am backMust sound like a leader managing a transition, not someone making up for lost timeAvoid softening language like “just,” “a little,” “finally,” or “I know I have been gone”The lines should feel grounded and self-assured when read out loudExample (output style)“I'm back and getting oriented. Here is what I am prioritizing first, and I will follow up on everything else by the end of the week.”Ready to Go Deeper?If you are ready to stop navigating your leadership growth alone, or you want help thinking through your specific situation, book a complimentary Leadership Strategy Call with Kele. We will talk through where you are, where you want to go, and what it will take to get there.Book your Leadership Strategy Call HEREAbout Your HostKele Belton is a communication and leadership trainer who specializes in helping women leaders develop confidence and impact through strategic communication and practical leadership frameworks.Connect with KeleLinkedIn: https://www.linkedin.com/in/kele-ruth-belton/Instagram: https://www.instagram.com/thetailoredapproach/Website: https://thetailoredapproach.com

Send us Fan MailYou have prepared for the meeting. You know the material. You have the results to back you up. And still, when you walk out of the room, you can feel that your voice did not carry the weight your expertise deserves. That gap between what you know you are capable of and how your crucial conversations actually land is what this episode is about. Kele Belton walks through why brilliant women with undeniable results still find their most important conversations falling flat, and gives you the exact strategic fixes that turn every crucial conversation into an opportunity to lead.In this episode of Communicate to Lead, Kele Belton unpacks one of the most persistent challenges she sees in her coaching work: high-performing women whose crucial conversations do not land with the impact their expertise deserves. She reveals the 5 ways authority dilution quietly shows up (even when you are prepared and competent), walks through her Leadership Impact Framework for turning every conversation into an influence opportunity, and hands you specific language shifts you can use in your very next crucial conversation. This episode originally aired in September 2025 and quickly became one of the most downloaded episodes of the show. Kele is bringing it back because these strategies are more relevant now than they have ever been.A note from Kele: This conversation is being re-released because crucial conversations remain the number one reason organizations bring me in to train and coach their leaders. We were never taught how to have these conversations well. We avoid them, we rush them, or we leave them feeling unheard. And we are living in a moment where these conversations matter more than ever. If you have not heard this one yet, or if it has been a while, it is worth your time today.What You Will Learn:The 5 subtle ways authority dilution shows up in your speech even when you are fully prepared and technically right, and how to spot each one in real time.The Leadership Impact Framework that turns every crucial conversation from a performance you have to survive into an opportunity to lead.The 3 foundational pillars of high-impact communication that command respect without requiring you to raise your voice or change your personality.Strategic language shifts you can implement in your very next difficult conversation, including the exact phrases to replace the ones quietly costing you credibility.The mindset shift that moves you from proving your worth in every meeting to embodying the authority you already have.Why crucial conversations feel so hard for high-performing women specifically, and what to do about it that does not require becoming someone you are not.Your Action Step:Take one step this week to apply this material in a real conversation: Identify one upcoming crucial conversation on your calendar. It might be a performance discussion, a negotiation, or a pushback you have been avoiding.Before the conversation, choose one of the strategic language shifts from this episode and decide exactly where you will use it. One shift, one moment, on purpose.Afterward, reflect on what changed in the exchange when you used the shift. Notice what shifted in you as much as what shifted in the room.Frequently Asked Questions:What is a crucial conversation, and why do they matter for women leaders?A crucial conversation is any high-stakes exchange where opinions differ, emotions run strong, and the outcome matters. Performance discussions, salary negotiations, disagreements with senior leadership, and boundary-setting all qualify. For women leaders, these conversations carry extra weight because the way they are handled often determines whether your competence is fully seen and whether you are trusted with the next opportunity. Getting them right is one of the highest-leverage skills you can build.Why do my important conversations at work fall flat even when I am prepared?Preparation is necessary but not sufficient. Most high-performing women lose ground in crucial conversations not because they lack the material, but because of authority dilution: small, often unconscious speech patterns that quietly undercut how your message lands. Softeners, over-explanation, and language that asks the room to validate you before you have finished your point all drain authority, even when the underlying content is strong. Fixing the dilution changes how the same message is received.How can I command respect in a meeting without seeming aggressive?Commanding respect is not about volume or dominance. It is about the alignment of your words, your voice, and your body, and about removing the language that undercuts you before it reaches the other person. When you speak with clear language, grounded pace, and settled body language, the room reads authority without you having to perform it. Warmth and authority are not opposites. They coexist in every leader who commands genuine respect.What is the mindset shift that changes how crucial conversations land?The shift moves you from proving your worth to embodying your authority. When you walk into a conversation trying to prove you belong there, the room hears the effort of proving. When you walk in from the assumption that you already belong, the room hears the assumption. Both are conveyed by tone, pace, and language, not by content. The mindset shift is the foundation. The language shifts are what carry it into the room.Related Questions:How do you handle difficult conversations with your boss?What are the biggest communication mistakes women make in meetings?How do you speak with authority as a woman in leadership?How do you push back on a decision without damaging the relationship?What language should you avoid in high-stakes conversations at work?About Your Host:Kele Belton is a communication and leadership facilitator, coach, and consultant who helps high-performing women in middle management build the communication and leadership strategies that get them recognized, sponsored, and promoted.Connect with Kele:LinkedIn: https://www.linkedin.com/in/kele-ruth-belton/Instagram: https://www.instagram.com/thetailoredapproach/Website: https://thetailoredapproach.comBook a Leadership Strategy Call (30 minutes, complimentary): https://calendly.com/kele-thetailoredapproach/leadership-strategy-call

What if training your employees and leaders together was the fastest path to better performance and results? In this episode of the Build a Vibrant Culture Podcast, Nicole Greer sits down with manufacturing leader and executive coach Luca Romano to discuss how training with Nicole and using the TILT assessment and SHINE Methodology gave him a structure for developing his team without making it personal or emotional.This conversation dives into key topics such as work culture, leadership, business strategy, team communication, and effective management practices, including how SHINE and TILT worked alongside EOS and Traction to help Luca's team increase on-time delivery from 51 percent to 91 percent in under two years.In this episode, you'll learn:How to train employees and leaders to improve performance and resultsHow the TILT assessment gives teams a shared language for behavior changeHow the SHINE methodology builds self-assessment into everyday leadershipWhat most leaders get wrong about training time and team developmentThis episode is for leaders, managers, business owners, and professionals who want to improve communication, strengthen organizational culture, and grow in their careers.Learn more about Vibrant Culture & how Nicole Greer can help your team succeed (like she did with Luca)

Why Your Team Stops Telling You the Truth As companies grow, leaders often face an invisible challenge: they hear less of what's really happening. This isn't because employees are dishonest. It's because people naturally filter information when speaking to someone who holds authority over their career, compensation, and future opportunities. In this episode, Allison explores: How growth changes a leader's information environment Why teams begin filtering information The role power plays in workplace communication How leadership blind spots are created Why people stop raising concerns The hidden cost of operating on incomplete information Why asking for honesty isn't enough How to create psychological safety inside organizations The importance of trusted peers outside your business Key Question: When your team gives you an update, do you believe you're getting the full picture? If not, what have you done to make honesty truly safe? Resources: Think First: Stop Being the Bottleneck, Start Building Thinkers Deliberate Directions Leadership Development & Executive Coaching Think First

“Communication is the number one way to remove friction.”If communication is the key to connection, then removing friction is what makes every interaction work. According to Vanessa Van Edwards, the most effective communicators aren't just skilled with words—they know how to align their gestures, body language, and presence to make others feel at ease. A behavioral researcher and bestselling author of Captivate and Cues, Van Edwards studies the subtle signals that shape how we are perceived. In this episode of Think Fast, Talk Smart, she joins Matt Abrahams to explore the hidden factors that influence communication, from purposeful gestures and expressive body language to the words, images, and visual cues that build trust and credibility.Takeaways:Great communication goes beyond words. Gestures, facial expressions, visual cues, and even the language we use in emails and meetings can either create friction or build trust, clarity, and connection.Focus on the other person, not yourself. By applying the Platinum Rule—treating others as they want to be treated—and intentionally putting people at ease, communicators can foster stronger relationships, deeper conversations, and greater influence.Activity:Practice the Platinum Rule. Before your next important conversation, meeting, or email, take one minute to answer: “What does this person need from me right now?” Then tailor your communication to their priorities, concerns, and preferred style—not your own. Afterward, reflect on how that shift changed the quality of the interaction.Printable PDF of Takeaways & ActivityEpisode Reference Links:Vanessa Van EdwardsVanessa's Books: Cues / CaptivateEp.137 When Words Aren't Enough: How to Excel at Nonverbal Communication Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (01:01) - The Importance of Strategic Communication (01:45) - The Power of Gestures (04:10) - A Readiness Check for Speakers (05:56) - Over-Signaling vs. Under-Signaling (08:18) - Dangerous Words in Communication (12:27) - Imagery Cues & First Impressions (15:03) - Virtual Backgrounds Matter (17:33) - The Platinum Rule (19:01) - The Final Three Questions (23:59) - Conclusion

Send us Fan MailHow do you bring up something difficult at work without sounding confrontational, defensive, or like you are picking a fight?That is the challenge many women leaders face when they need to address a peer, manager, team member, or stakeholder about something that is not working. For example:Maybe it is a peer who keeps interrupting you in meetings.Maybe it is a manager who keeps changing priorities without explaining why.Maybe it is a team member who is missing deadlines, and you are not sure whether it is a workload issue or something else.You know the conversation matters, but every opening line you draft sounds too sharp, too heavy, or too risky.In this Monday Momentum episode of Communicate to Lead, Kele Belton closes out the five-part June series on the difficult conversations women leaders walk into, braced for a fight. This final episode reveals why a positioned statement often triggers the defensiveness you were trying to avoid, and how leading with a genuine question changes what the other person is willing to think, share, and resolve with you.What You'll LearnWhy building a case before a hard conversation often backfires.The difference between a positioned statement and a genuine question.A practical opening question you can use the next time you need to address something difficult at work.How to open a conversation in a way that lowers defensiveness and increases the chance of a productive response.Who This Is ForThis episode is for women leaders, managers, and high-performing professionals who want to handle hard conversations at work with more confidence, clarity, and executive presence.Your Action StepThink of one conversation you have been putting off. Rewrite your opening sentence as a genuine question instead of a statement. Then have the conversation this week and notice what you learn that you would not have heard if you had led with your position.The Full June SeriesThis episode closes out a five-part series on reframing the difficult conversations women leaders walk into, braced for a fight. Listen to the full arc:Episode 173: When Disagreement Is Actually AlignmentEpisode 175: How to Stop Defending Your Decisions at WorkEpisode 177: How to Talk to Your Manager About Your WorkloadEpisode 178: How to Respond When a Request Does Not Fit Your PrioritiesAI PromptUse this prompt to prepare for a conversation where you need to address something difficult with another person. Paste it into your preferred AI assistant and answer the questions as they come.I'm a [role] in [industry]. I need to address something with my [peer, manager, team member, stakeholder]. Help me prepare a genuine opening question that invites the other person to share their perspective before I share mine.Ask me 3 questions:What have I observed, when did it happen, and why does it matter?What assumption am I making about what was going on for the other person?What would I genuinely want to learn before I decide how to respond?Then write:One genuine question I can use to open the conversation that invites the other person to share their perspective before I share mine.Constraints:Forward-facing toneNo language that signals confrontation, judgment, or a hidden agendaThe question must be genuinely curious, not a setup for a statement I'm planning to makeMust carry the same weight as “Help me understand what was happening when X came up. I want to make sure I'm reading it right.”Must sound like a leader who is genuinely open to learning something new, not someone who has already decided what happenedAvoid softening language like “just,” “a little,” “maybe,” “I was thinking,” “I wanted to mention,” or “I'm sorry”Must invite a real answer, not a yes-or-no reactionExample output style:“Help me understand what was happening when X came up. I want to make sure I'm reading it right.”Common Questions About Hard Conversations at Work1. How do I start a hard conversation at work without sounding confrontational?Start with a genuine question instead of a positioned statement. A real question lowers defensiveness and makes it easier for the other person to share useful information.2. What should I say when I need to address a problem with a coworker or manager?Lead with curiosity about what happened, not certainty about your interpretation. That keeps the conversation open and gives you more information before you decide how to respond.3. Why do hard conversations go badly so quickly?They often go sideways because the opening sounds like a case, a judgment, or a conclusion instead of an invitation to think together.Ready to Go Deeper?If the conversation you are facing carries career risk, or you want help thinking through your specific situation, book a complimentary Leadership Strategy Call with Kele. You will talk through where you are, where you want to go, and what it will take to get there.About Your HostKele Belton is a communication and leadership trainer who specializes in helping women leaders develop confidence and impact through strategic communication and practical leadership frameworks.Connect with KeleLinkedIn: https://www.linkedin.com/in/kele-ruth-belton/Instagram: https://www.instagram.com/thetailoredapproach/Website: https://thetailoredapproach.com/

Effective leadership communication isn’t just about delivering information. It’s about creating connection, inspiring action, and ensuring people remember what matters long after the conversation ends. On the latest episode of The Leadership Habit Podcast, host Jenn DeWall speaks with communications expert Andy Freed. Andy shares his insights from an unexpected source of leadership inspiration: Bruce Springsteen. Andy draws from more than 95 Springsteen concerts and decades of leadership experience. Through this lens, he shares how great leaders can communicate with greater purpose, prepare more intentionally, and create lasting impact through every interaction. Meet Andy Freed, Author and Chairman of Virtual Inc. Andy Freed is Chairman of Virtual Inc., where he has spent more than three decades helping organizations navigate growth, change, and strategic communication. Throughout his career, he has worked with global organizations like Microsoft, Google, and Meta. He also helps leaders become more intentional communicators.  His newest book, How to Lead Like a Boss, explores leadership communication in an unconventional way. It looks at the habits and behaviors that made Bruce Springsteen a respected performer and leader. While the setting may be a concert stage rather than a boardroom, the leadership lessons translate directly to today’s workplace. Great Leadership Communication Starts with Intention One of Andy’s most important messages is that effective communication begins long before a meeting starts. Rather than simply creating slides or gathering updates, leaders should first ask themselves three questions: What do I want people to think? How do I want them to feel? What do I want them to do? This simple framework shifts communication from information sharing to intentional leadership. Whether you’re announcing organizational change, leading a team meeting, or having a one-on-one conversation, understanding the desired outcome before speaking dramatically improves clarity and impact. Preparation Is a Leadership Skill Bruce Springsteen doesn’t walk onto the stage and hope for the best. Before every concert, he carefully builds a set list that creates an emotional journey for the audience. Every song has a purpose. Every transition is intentional. Leaders should prepare the same way. Instead of opening yesterday’s PowerPoint presentation and making minor edits, Andy encourages leaders to think first about the experience they want their audience to have. Preparation isn’t about creating more slides. It’s about creating a message people will remember. If They Can’t Repeat the Message, It Didn’t Land One of the most memorable ideas from the conversation is that communication isn’t measured by how many times you’ve delivered a message. It’s measured by whether your audience can repeat it back to you. Leaders often become frustrated after explaining something once or twice, assuming everyone understands. In reality, people frequently need to hear important messages multiple times before they truly retain them. Instead of asking, “How many times have I said this?” leaders should ask: “Can my team say it back to me?” That shift in perspective can transform the way leaders communicate organizational priorities, strategic initiatives, and change. Leadership Is Always a Performance Leadership doesn’t end when the presentation is over. Andy explains that leaders are constantly communicating through their behavior, energy, and presence, even when they aren’t speaking. Employees notice whether leaders are engaged during meetings. They notice body language, enthusiasm, and consistency. Your energy sets the tone for everyone around you. The most effective leaders recognize that every interaction communicates something, whether intentional or not. Never Underestimate the Power of Appreciation At the end of every Bruce Springsteen concert, he personally thanks each member of the E Street Band before leaving the stage. For just a few seconds, every musician receives their full attention and appreciation. That simple ritual offers an important reminder for leaders. Recognition doesn’t have to be elaborate to be meaningful. Consistently acknowledging effort, celebrating contributions, and expressing genuine appreciation helps people feel valued. Those small moments often leave a lasting impression. As Andy notes, one of our deepest human needs is simply to feel appreciated. Leadership Communication Creates Lasting Influence Strong leadership communication isn’t about being the loudest voice in the room. It’s about preparing with intention, connecting with people, reinforcing important messages, and creating experiences employees remember. Whether you’re leading organizational change, facilitating a meeting, or simply thanking someone for their contribution, every interaction shapes trust and influence. The best communicators understand that leadership isn’t measured by what they say. It’s measured by what others hear, remember, and ultimately do. Where to Find More From Andy Freed To learn more about Andy Freed, his leadership philosophy, and his book How to Lead Like a Boss, visit andyfreed.com. There you’ll find additional resources on leadership communication, speaking, and practical strategies for becoming a more intentional leader. Develop Leadership Communication Skills with Crestcom Leadership communication is one of the most important skills leaders can develop, yet it’s also one of the most challenging to master. From communicating change to building trust and influencing performance, effective communication shapes every aspect of leadership. At Crestcom, communication isn’t treated as a standalone topic. It’s integrated throughout our leadership development programs, providing leaders with practical tools they can apply immediately in conversations, meetings, coaching sessions, and organizational change initiatives. Listen to the full episode of The Leadership Habit Podcast for even more insights from Andy Freed, and discover how intentional communication can strengthen your leadership influence every day. The post Leadership Communication and The Boss with Andy Freed appeared first on Crestcom International.

Celebrating 300 episodes with listener questions from around the world. In this special 300th episode of Think Fast, Talk Smart, host Matt Abrahams celebrates a major milestone with a live Ask Matt Anything session featuring questions from listeners around the world—and a few from the team behind the show. He introduces a new communication framework, PREP (Point, Reason, Example, Point), before tackling topics ranging from word recall and public speaking nerves to storytelling, AI's impact on communication, giving difficult feedback, and using gestures more effectively. Along the way, he shares practical strategies, favorite communication techniques, and lessons learned from 300 episodes dedicated to helping people communicate with confidence, clarity, and connection.To listen to the extended Deep Thinks version of this episode, please visit FasterSmarter.io/premium.Episode Reference Links:Ep.250 How to Navigate Conflict: Tools For Productive Communication Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedIn Chapters:(00:00) - Introduction (01:13) - PREP Framework (04:13) - Improving Word Recall (07:10) - Public Speaking Nerves (11:35) - Concise vs. Detailed Communication (13:39) - AI & Communication Skills (16:12) - Storytelling Fundamentals (18:51) - Lingo vs. Jargon (20:22) - Difficult Feedback Conversations (22:36) - The Power of Paraphrasing (25:07) - Effective Gestures (29:28) - Conclusion ********Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost. Upwork is a one-stop platform to find, hire, and pay expert freelancers. Visit upwork.com right now and post your job for free. 

Send us Fan MailWhy People Don't Decide: The Science of Ethical Persuasion with Patrick Van Der BurghtHave you ever presented a great idea, made a compelling offer, or shared a logical argument only to hear... nothing?Many people assume a lack of action means someone said "no." But what if they simply didn't make a decision?In this episode of Imperfect Marketing, Kendra Corman welcomes back persuasion expert Patrick Van Der Burght to explore the science behind how people actually make decisions and why understanding that process can dramatically improve your communication, marketing, sales, leadership, and business results.Patrick is a Founding Member of the Cialdini Institute, a Cialdini Certified Trainer and Coach, business partner of Dr. Robert Cialdini, and author of How to Hear Yes More Often. Drawing on decades of research and real-world experience, he explains why most decisions are made intuitively rather than logically and how businesses can ethically influence outcomes without manipulation.Together, Kendra and Patrick discuss:• The difference between System 1 and System 2 thinking• Why logical arguments alone often fail to persuade• The hidden cost of customer indecision• The Seven Universal Principles of Persuasion• Practical ways to apply persuasion in presentations, marketing, sales, and leadership• How reciprocity, social proof, authority, liking, unity, consistency, and scarcity influence behavior• Why ethical persuasion builds long-term trust and loyalty• Common mistakes businesses make when trying to influence decisions• How to communicate value without sounding pushy• The dangers of manufactured scarcity and misleading marketing tacticsOne of the biggest takeaways from this conversation is that influence isn't about convincing people to do something they don't want to do. It's about understanding how people naturally make decisions and communicating in ways that help them confidently move forward when your solution aligns with their needs.Whether you're a business owner, marketer, salesperson, leader, speaker, or entrepreneur, this episode offers practical insights you can start applying immediately.Be sure to listen to Patrick's previous appearance on Imperfect Marketing (Episode 337) for even more examples and strategies from the world of ethical persuasion.Connect with Patrick Van Der BurghtPatrick Van Der Burght is a Founding Member of the Cialdini Institute, Cialdini Certified Trainer and Coach, and author of How to Hear Yes More Often. Since 2000, he has helped organizations and professionals apply the science of ethical persuasion to improve communication, influence, leadership, and business performance.Website: https://ethicalpersuasion.com.au/LinkedIn: https://www.linkedin.com/in/patrick-van-der-burght/Youtube: https://www.youtube.com/@ethicalpersuasionFor more marketing insights, business strategies, and expert interviews, subscribe to Imperfect Marketing and never miss an episode.#Persuasion #Marketing #BusinessGrowth #Leadership #Sales #Communication #Influence #Entrepreneurship #CustomerPsychology #MarketingStrategy Looking to leverage AI? Want better results? Want to think about what you want to leverage?Check and see how I am using it for FREE on YouTube. From "Holy cow, it can do that?" to "Wait, how does this work again?" – I've got all your AI curiosities covered. It's the perfect after-podcast snack for your tech-hungry brain. Watch here

The Loneliness That Grows With Success Success often brings opportunities, influence, and growth. It can also bring something leaders rarely discuss openly: loneliness. In this episode, Allison explores: Why leadership often becomes more isolating as organizations scale How the gap between leaders and their teams naturally widens over time Why people stop telling leaders the full truth The hidden cost of carrying leadership challenges alone How isolation impacts decision-making and strategic thinking The role of trusted peers in preventing leadership blind spots Why honest feedback becomes harder to access as your authority increases How to create relationships where truth can be shared without fear The importance of building support systems outside your organization Key Question: When was the last time someone told you something genuinely difficult to hear? If you're struggling to answer that question, it may reveal more about your leadership environment than you realize. Resources: Think First: Stop Being the Bottleneck, Start Building Thinkers by Allison Dunn Learn more: Deliberate Directions Think First

How to communicate with impact when the stakes are high.Communication isn't about getting information out. It's about making sure it gets through. In an era of fragmented attention and endless platforms, the challenge isn't finding ways to speak—it's finding ways to connect.According to Farnaz Khadem, Vice President of University Communications at Stanford, great communicators start with three questions: What's the goal? Who's the audience? And what does the data tell us? Whether guiding a university through a crisis, helping experts share their ideas with broader audiences, or deciding where a story should be told, she believes effective communication centers around understanding people. "People want to know what's actually happening," she says. "And if what is happening is you don't know what is happening, you have to tell people you don't know."In this episode of Think Fast, Talk Smart, Khadem joins host Matt Abrahams to discuss the importance of preparation, transparency, and active listening when communicating during uncertainty. From navigating the opportunities and risks of AI to crafting stories that create genuine connection, she shares practical lessons for building trust, adapting to changing audiences, and communicating effectively when the stakes are highest.Episode Reference Links:Farnaz KhademEp.22 Under Pressure: How to Communicate Clearly and Timely During a Crisis Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedIn Chapters:(00:00) - Introduction (02:38) - Communication Fundamentals (03:58) - Choosing the Right Channel (05:38) - Building Communication Networks (06:50) - Coaching Better Communicators (08:44) - Crisis Preparation (10:47) - Crisis Response (12:40) - The Power of Storytelling (14:28) - AI in Communications (17:29) - The Final Three Questions (24:23) - Conclusion ********Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.To see what Scribe could look like for your organization, head to scribe.how/thinkfast and mention Think Fast for your first month of Scribe Capture free. 

Send us Fan MailA new request lands on your plate. It is important, visible, and hard to dismiss. But it also conflicts with the priorities already on your calendar.This is where many women leaders assume they need to prepare for a "no" conversation. They start figuring out how to decline the request, soften the message, or explain why their plate is already full. But that is often the wrong frame.In this Monday Momentum episode of *Communicate to Lead*, Kele Belton continues the June series on the difficult conversations women leaders walk into, braced for a fight. This episode explores why some requests are not boundary moments at all. They are tradeoff moments. Kele breaks down how to protect the work that matters most, redirect a request without sounding defensive, and stay in the strategic conversation with your manager or stakeholder.What You'll LearnWhy defending a "no" often makes it sound like you are protecting yourself instead of protecting the workThe difference between a boundary that closes a door and a redirect that opens a better pathA two-part strategy for naming what you are protecting and offering a specific alternativeHow to respond when a request conflicts with your priorities without sounding apologetic, overwhelmed, or resistantWho This Is ForThis episode is for women leaders, managers, and high-performing professionals who want to handle competing priorities, communicate more strategically, and respond with clarity when a new request does not fit what is already on their plate.Your Action StepNotice the next request that lands on your plate this week and does not fit. Before you say yes, and before you start drafting a no, pause. Ask yourself: what am I protecting, and what alternative path can I offer? Then bring both into the conversation and see how different it feels to redirect instead of refuse.Mentioned in This Episode Episode 113: 4 Strategies to Advance Your Career When Your Manager Has Checked OutEpisode 162: Why Your Work Environment May Be Blocking Your Leadership Growth | Part 2 of 3Episode 143: How to Say No at Work: Decline Requests Without Damaging Your ReputationEpisode 126: How to Say No at Work Without Guilt | Setting Boundaries for Leaders in Q4AI PromptUse this prompt to prepare for a conversation where you need to redirect a request from your manager or a stakeholder. Paste it into your preferred AI assistant and answer the questions as they come.I'm a [role] in [industry]. My [manager, stakeholder, peer] has asked me to take on a new request, and it conflicts with what I'm already committed to. Help me prepare a two-part redirect that names what I'm protecting and offers a specific alternative path.Ask me 3 questions:What is the new request, and what am I already committed to that it conflicts with?What priority, timeline, or piece of work am I genuinely protecting, and why does it matter to the business or the team?What specific alternative can I realistically offer that would serve the work better than my saying yes today?Then write:Part one: a sentence that names what I'm protecting without making it about my workload or wellbeing.Part two: a specific alternative path I can offer, with a closing question that invites my manager into the decision.Constraints:Forward-facing toneNo language that signals refusal, overwhelm, or apologyMust carry the same weight as "I want to protect the timeline we agreed upon for the priority project, so taking this on now would put that at risk. What I can do is [the specific alternative]. Would that work?"Must sound like a strategic leader offering a better path, not someone declining a requestAvoid softening language like "just," "a little," "maybe," "I was thinking," "I wanted to mention," or "I'm sorry"The closing question must invite a real decision, not a yes-or-no reactionExample (output style)Opening sentence: "I want to protect the timeline we agreed upon for the Q3 platform launch, so taking this on now would put that at risk."Alternative path with closing question: "What I can do is take the strategy piece if someone else owns the execution. Would that work?"Ready to Go Deeper?Book a complimentary Leadership Strategy Call with Kele to talk through where you are, where you want to go, and what it will take to get there.About Your HostKele Belton is a communication and leadership trainer who specializes in helping women leaders develop confidence and impact through strategic communication and practical leadership frameworks.Connect with KeleLinkedIn: https://www.linkedin.com/in/kele-ruth-belton/Instagram: https://www.instagram.com/thetailoredapproach/Website: https://thetailoredapproach.com

The nonverbal habits that make you look confident, composed, and authentic before you even speak.How you carry yourself can shape how others perceive your confidence, credibility, and authenticity—often before you say a word. In this Quick Thinks episode of Think Fast, Talk Smart, Matt Abrahams shares practical, research-backed techniques for strengthening your presence through body language, posture, gestures, and eye contact. Learn how to stand and sit with confidence, move with purpose, use your hands effectively, and avoid common nonverbal habits that can distract from your message. Whether you're presenting to an audience, leading a meeting, or navigating everyday conversations, these simple strategies can help you communicate with greater composure and impact. Episode Reference Links:Ep.12 It's Not What You Say, It's How You Say It: How To Communica…Ep.137 When Words Aren't Enough: How to Excel at Nonverbal Communication  Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedIn Chapters:(00:00) - Introduction (01:59) - Be Big, Balanced, and Still (02:53) - The Right Speaking Stance (03:38) - Moving with Purpose (04:29) - Presence While Seated (05:15) - What to Do with Your Hands (06:00) - Gesturing Beyond Your Shoulders (08:29) - Effective Eye Contact (09:14) - Thinking While Speaking (09:59) - Bringing It All Together (10:46) - Practice Through Recording (11:32) - Conclusion ********Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart

Today, I'm joined by Travis Hahler, founder of The Neurological Nomad, strategy and transformation leader at Salesforce, and author of Rethink Resistance. Travis brings together neuroscience, psychology, and business leadership to help organizations better understand how people respond to change and how leaders can communicate more effectively through transformation. In this episode, Travis and I explore why people naturally resist change, how neuroscience influences the way messages are received, and what leaders can do to communicate in ways that build trust instead of triggering fear and uncertainty. Whether you're leading organizational change, managing a team, or simply looking to become a more effective communicator, this conversation offers practical insights you can put to work immediately. Let's dive in. Additional Resources: ► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond ► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/ ► Connect with Travis on LinkedIn: https://www.linkedin.com/in/travisdhahler/ ► Purchase Travis's book here: https://linktr.ee/theneurologicalnomad  ► Learn more about The Neurological Nomad: https://travishahler.com/ ► Subscribe to Communicast: https://communicast.simplecast.com/ ► Learn more about Communispond: https://www.communispond.com

Send us Fan MailDo you ever struggle to speak up with confidence, share your expertise, or make a strong impression in business?In this episode of The Good Enough Mompreneur Podcast, I sit down with Emmy Award-winning journalist and communication coach Jane Hanson to discuss the communication skills that help entrepreneurs, leaders, and professionals build confidence, credibility, and influence.Drawing from her years of interviewing world leaders, celebrities, and business executives, Jane shares practical strategies for communicating with clarity, showing up confidently on video, and creating meaningful connections both online and offline.Whether you're speaking on a podcast, leading a meeting, recording social media content, or pitching your business, this conversation will help you communicate with greater impact and authenticity.In This Episode, You'll Learn:✔ Why communication is one of the most important confidence-building skills for entrepreneurs✔ What executive presence really means and how to develop it✔ How to make powerful first impressions through body language and tone✔ Tips for showing up confidently on Zoom, video, and virtual meetings✔ Common communication mistakes that may be holding you back✔ How storytelling helps build trust and authority✔ Lessons on reinvention, resilience, and staying relevant in a changing worldAbout Jane HansonJane Hanson is an Emmy Award-winning journalist, speaker, and communication coach who helps executives, entrepreneurs, and thought leaders become more confident and effective communicators. With decades of experience interviewing influential leaders and coaching professionals, she specializes in helping clients develop executive presence, sharpen their messaging, and communicate with greater impact.Connect with Jane Hansonhttps://www.janehanson.com/Connect with AngelaReady to build more confidence in your business and life?Visit mombusinesscoach.com to learn more about coaching, podcast episodes, and resources designed to help mom entrepreneurs create success with more confidence, clarity, and intention.Loved This Episode?If you enjoyed today's conversation:⭐ Follow The Good Enough Mompreneur Podcast⭐ Leave a review on your favorite podcast platform⭐ Share this episode with a fellow entrepreneur, business owner, or mom who could benefit from these communication strategiesMentioned in This EpisodeCommunication SkillsExecutive PresenceVideo ConfidenceLeadership CommunicationPublic SpeakingStorytelling for BusinessPersonal BrandingEntrepreneur MindsetProfessional DevelopmentConfidence Building#Mompreneur #CommunicationSkills #ExecutivePresence #WomenInBusiness #Entrepreneurship #BusinessCommunication #LeadershipSkills #PersonalDevelopment #ConfidenceCoach #TheGoodEnoughMompreneurPodcast 

Send us Fan MailYour plate is full, and your manager keeps adding to it. You know what needs to come off so you can focus on the work that matters most, but every time you bring it up, the conversation goes the same way. You explain how stretched you are. Your manager listens, acknowledges the load, and nothing actually changes.Here is what most women leaders miss: this conversation is not really a request for relief. It is a decision the two of you need to make together about where your time creates the most value.In this Monday Momentum episode of Communicate to Lead, Kele Belton continues the June series on the difficult conversations women leaders walk into, braced for a fight. This third episode reveals why asking your manager for relief rarely works, and how reframing the conversation as a strategic decision changes what your manager hears, how they respond, and what actually shifts on your plate.What You'll LearnWhy asking for relief often lands as a personal problem instead of a business problem.The difference between a real negotiation, like asking for a raise or promotion, and a working agreement about how your time is spent.A simple opening phrase you can use to lead with the decision instead of the overwhelm.One follow-up question that helps you uncover where your manager sees your time creating the most value.Who This Is ForThis episode is for women leaders, managers, and high-performing professionals who want to have a better conversation about workload, priorities, and time without sounding overwhelmed or asking permission.Your Action StepIf there is a conversation you have been putting off about your workload or what needs to come off your plate, prepare it as a decision. Have the conversation this week and lead with how you are thinking about your priorities. Then ask where your time creates the most value. Notice what changes when you stop walking in to ask for relief and start walking in to decide.AI PromptUse this prompt to prepare for a workload or priorities conversation with your manager. Paste it into your preferred AI assistant and answer the questions as they come.I'm a [role] in [industry]. I have an upcoming conversation with my manager about my workload, my priorities, or something on my plate that needs to shift. Help me frame this as a decision we're making together rather than a request for permission to let something go.Ask me 3 questions:What is currently on my plate, and what do I think needs to shift?Where do I believe my time creates the most value for the team or the business?What outcome do I want this conversation to produce?Then write:One opening phrase that frames this as a decision we're making together about my time, not a request for permission to let something go.One follow-up question that surfaces where my manager sees my time creating the most value.Constraints:Forward-facing tone.No language that signals overwhelm or asks permission.Must carry the same weight as “I want to walk you through how I'm thinking about my priorities, and figure out together what needs to shift.”Must sound like a leader bringing a strategic decision to a peer, not someone asking for relief.Avoid softening language like “just,” “a little,” “maybe,” “I was thinking,” or “I wanted to mention.”The follow-up question must invite real information about priorities, not a yes-or-no response.Example output style:Opening phrase: “I want to walk you through how I'm thinking about my priorities, and figure out together what needs to shift.”Follow-up question: “Where do you see my time creating the most value right now?”Common Questions About Workload ConversationsWhat should I say when my manager keeps adding to my plate?Lead with how you are thinking about your priorities and frame the conversation as a decision about where your time creates the most value.How do I talk about workload without sounding overwhelmed?Focus on priorities, business impact, and what needs to shift rather than describing how stressed you feel.What is the difference between asking for relief and making a decision about workload?Asking for relief often sounds personal, while a decision conversation focuses on where your time creates the most value for the team or business.Ready to Go Deeper?Book a complimentary Leadership Strategy Call with Kele to talk through where you are, where you want to go, and what it will take to get there.About Your HostKele Belton is a communication and leadership trainer who specializes in helping women leaders develop confidence and impact through strategic communication and practical leadership frameworks.Connect with KeleLinkedIn: https://www.linkedin.com/in/kele-ruth-belton/Instagram: https://www.instagram.com/thetailoredapproach/Website: https://thetailoredapproach.com

Send us Fan MailGetting promoted from a remote role is not only a visibility problem, it is a perception problem. You are good at your job. You hit your deadlines. Your manager respects you. And yet when promotion conversations happen, your name is not the first one that comes up, and you suspect it is because you are remote. No one has said it to your face, but you feel it. The truth is, remote is not a career limitation. It is a communication and strategy problem, and those are solvable.In this episode of Communicate to Lead, Kele Belton walks through the Remote Visibility Framework, a three-part strategy for high-performing women leaders who are doing excellent work remotely and still being overlooked for promotion. Through the story of Simone, a composite client who had not been promoted in two years despite strong performance, Kele unpacks why remote workers often face a double bind: their work and thinking are not consistently reaching decision makers (a visibility problem), AND decision makers form quiet assumptions about their ambition that are never challenged (a perception problem). The framework gives you three specific strategies for solving both, without requiring you to be in an office you are not in.What You Will Learn:The two problems that hide behind the question of remote advancement, and why most advice only addresses one of them, leaving you stuck even after you have done everything right.The 2-3 sentence framing technique that turns any project handoff into a window into your strategic thinking, in less than two minutes per message.How to replace the hallway conversation when you cannot be in the office, with three calibrated options depending on what your organization's culture actually supports.The exact sentence one client used to surface the assumption her manager had quietly formed about her remote status, and how to adapt it for your own career conversation.Why the senior leader you are nervous to reach out to is often more open to a 15-minute learning conversation than you expect, and the framing that makes the ask land.The simple Friday message structure (three sentences) that built one client's visibility with leadership in under a month.Your Action Step:Identify which of the three strategies is the most urgent for you right now, and take one step this week: If your thinking is invisible because you are delivering work without explaining your reasoning, add two to three sentences of framing to your next project handoff.If you are doing excellent work in isolation, identify one senior stakeholder you want to build a meaningful touch point with this week, and take one step toward that.If there is an assumption in the silence that you have never corrected, ask your manager for a dedicated career conversation, not in the margins of your regular check-in, with that as the agenda.Mentioned in This Episode:The Executive Presence Series: Episode 168 (Visual), Episode 170 (Vocal), Episode 172 (Verbal), Episode 174 (Integration).About Your Host:Kele Belton is a communication and leadership facilitator, coach, and consultant who helps high-performing women in middle management build the communication and leadership strategies that get them recognized, sponsored, and promoted.Connect with Kele:LinkedIn: https://www.linkedin.com/in/kele-ruth-belton/Instagram: https://www.instagram.com/thetailoredapproach/Website: https://thetailoredapproach.comBook a Leadership Strategy Call (30 minutes, complimentary): https://calendly.com/kele-thetailoredapproach/leadership-strategy-call

Practical communication strategies you can use immediately at work and beyond.How do you speak up when a conversation is moving faster than you can think? What should you do when emotions threaten to derail your listening? And how can you give honest feedback to a boss who doesn't seem interested in hearing it?In this Ask Matt Anything episode of Think Fast, Talk Smart, host Matt Abrahams answers listener questions from the Think Fast Talk Smart Learning Community on some of the most challenging workplace communication scenarios. From practical techniques for inserting your ideas into fast-paced meetings to strategies for managing emotions and delivering feedback upward, Matt shares actionable advice to help you communicate with greater confidence, clarity, and impact.Episode Reference Links:Think Fast Talk Smart Learning Community Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedIn Chapters:(00:00) - Introduction (02:02) - Speaking Up in Meetings (04:42) - Listening Through Emotion (07:58) - Giving Feedback Upward (13:29) - Conclusion ********Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.Unleash your Superhuman potential with AI that meets you where you work. Learn more at superhuman.comJoin our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

Welcome to the Charismatic Leader Podcast. In this episode, Brett McDermott sits down with Vaso Vardaki, leadership advisor with degrees in speech therapy, human communication, and business, who has spent two decades leading teams inside multinational companies. Vaso reveals why most leadership teams are silently failing—and the framework she uses to fix them.Together, Brett and Vaso explore the biggest communication trap leaders fall into: assumptions. They break down why “common sense” isn't common, how listening to what is said—and what is not said—changes everything, and why body language and emotional presence are critical to influence. Vaso shares practical strategies for building psychological safety, embracing discomfort as a path to growth, and motivating teams through purpose and autonomy rather than short‑term rewards. She also explains the three pillars of high‑performing teams—psychological safety, cognitive diversity, and motivation—and how leaders can cultivate them every day.This episode is packed with actionable insights for leaders who want to eliminate silent failures, foster trust, and build teams that thrive.Key Takeaways:Why assumptions are the biggest communication mistake leaders makeHow to listen for both spoken and unspoken messagesThe role of body language and emotional presence in influenceWhy discomfort signals growth—and how to build habits around itThe three pillars of high‑performing teams: psychological safety, cognitive diversity, and motivationHow to keep teams motivated through purpose, autonomy, and accountability

Most franchise leaders think franchisees resist the system itself, but the real issue is often a lack of buy-in from the beginning. In today's episode, we sit down with Joel Worthington, former president of Mr. Electric, to unpack why franchisee buy-in is one of the hardest things for leaders to create and why communication is often the missing piece. After spending 16 years as a pastor before stepping into franchising, Joel shares how leadership, trust, communication, and curiosity shape the way franchisees respond to change This conversation goes far beyond communication tactics. Joel breaks down why leaders often move too quickly into problem-solving, how curiosity creates better conversations, and why compliance alone is never enough and why franchisees are far more likely to buy into systems they feel connected to rather than systems they feel forced into. He also shares the GUIDE leadership framework he used while leading more than 200 franchise locations and explains how better communication helped transform culture, trust, and performance across the brand.We also dive into the leadership mistakes that quietly create resistance, why compliance alone is never enough, and how strong franchise systems still fail when leaders don't know how to create emotional buy-in from their people.So, if you've ever wondered why franchisees push back, resist change, or fail to fully engage with the system, this episode will completely change the way you think about leadership in franchising.Connect with Joel:Website: https://www.joelworthington.com/Episode Highlights:Joel's transition from pastor to franchise leaderWhy franchising and pastoring are more similar than people thinkThe communication mistakes most leaders makeWhy franchisees resist systems and processesHow to create buy-in instead of complianceJoel's GUIDE leadership frameworkWhy leaders solve problems too quicklyThe role trust plays in franchise growthHow curiosity changes difficult conversationsWhy leadership development drives long-term growthConnect with TracyPersonal LinkedIn: https://www.linkedin.com/in/tracy-panase/JBF LinkedIn - https://www.linkedin.com/company/jbfsaleJBF Franchise System - https://jbfsalefranchise.com/Email: podcast@jbfsale.comConnect with ShannonPersonal LinkedIn - https://www.linkedin.com/in/shannonwilburn/       JBF LinkedIn - https://www.linkedin.com/company/jbfsaleWebsite - https://shineexecutivecoaching.com/Email - shannon@shineexecutivecoaching.com

How to Become a Reiki Master: https://www.reiki.org/articles/becoming-reiki-master Overcommunicate: https://www.amazon.com/Overcommunicate-Business-Executives-Aspiring-Leaders/dp/B0GWQ9XJNP Subscribe to our newsletter on LinkedIn: https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7373364855967461376 Check out our website: https://canyouhearmepod.beam.ly/ Thank you for listening to "Can You Hear Me?". If you enjoyed our show, please consider subscribing and leaving a review on your favorite podcast platform.Stay connected with us:Follow us on LinkedIn!Follow our co-host Eileen Rochford on Linkedin!Follow our co-host Rob Johnson on Linkedin!

What You'll Learn in This Episode:In this episode, Catherine McDonald and Shayne Daughenbaugh discuss the practical realities of capturing, creating, and deploying Standard Operating Procedures (SOPs) in fast-growing organizations. Drawing from Shayne's experience leading SOP standardization across multiple locations, they explore how businesses can create consistency while maintaining a human-centered approach.The conversation highlights why SOPs are more than compliance documents. They serve as the foundation for customer experience, employee training, and continuous improvement. Shayne shares a step-by-step framework for identifying priority processes, working with subject matter experts, and leveraging video recordings and AI tools to simplify documentation and accelerate SOP creation.If your organization struggles with inconsistent processes, scattered documentation, or SOPs that nobody uses, this episode offers practical strategies for building documentation that is both useful and sustainable.Key Takeaways:1. SOPs should create consistency across locations to deliver a reliable customer experience.2. Video-based process capture preserves valuable expertise, context, and real-world best practices better than traditional written documentation.3. AI and transcription tools can significantly speed up SOP creation while reducing administrative effort.4. SOPs are most effective when treated as living documents that support continuous improvement, not just compliance or record-keeping.Links: Lean Solutions Summit Lean Solutions Website

A leadership style that works for one employee may completely miss the mark for another. In this episode of Can You Hear Me?, co-hosts Eileen Rochford and Rob Johnson explore why adaptive leadership matters — and how meeting people where they are can strengthen communication, trust, and team performance. Thank you for listening to "Can You Hear Me?". If you enjoyed our show, please consider subscribing and leaving a review on your favorite podcast platform. Stay connected with us: - Follow us on LinkedIn! - Follow our co-host Eileen Rochford on Linkedin! - Follow our co-host Rob Johnson on Linkedin!  

What you'll learn in this episode: ● The key difference between leading and managing ● How your words can carry more weight than you realize ● Why great leaders attract people seeking guidance ● How to empower your team through influence, not authority ● The mindset shift that transforms management into leadership

Do you really win the negotiation if it means losing the relationship?You might think that successful negotiation means getting what you want here and now. But Stan Christensen says this short-sighted view is selling many negotiators short.Christensen is a professional negotiator, host of the All Things Negotiation podcast, and instructor of one of Stanford's most popular courses on the subject. His core insight: most negotiations happen with people you'll see again — which means success isn't about claiming victory, it's about building long-term, mutually beneficial relationships. “Most people think of negotiation statically,” he says. “It's you and I. There's a fixed pie. We're trying to get more for ourself and less for the other party. In reality, 95% of negotiations are gonna be with people you see again, so I define success as contributing to the value of the long-term relationship.”In this episode of Think Fast, Talk Smart, Christensen and host Matt Abrahams explore what it takes to negotiate well — from the power of listening and asking questions to managing emotions and communicating for collaboration. Whether you're negotiating a business deal or just deciding where to go to dinner, Christensen shows why every negotiation is an opportunity to strengthen the relationship.Episode Reference Links:Stan ChristensenAll Things Negotiation PodcastEp.15 The Art of Negotiation: How to Get More of What You WantEp.204 Tough Talks: Turn Tension Into Trust Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedIn Chapters:(00:00) - Introduction (02:11) - What Is Negotiation? (02:50) - Negotiating Every Day (03:52) - The Power of Listening (05:25) - Asking Better Questions (07:26) - Handling Emotions (08:24) - Authentic Emotion (09:22) - Body Language Matters (10:13) - Collaboration in Negotiation (11:51) - Framing Conversations (13:16) - Setting the Agenda (14:38) - Co-Creating Structure (16:14) - A Common Negotiation Mistake (16:53) - Why Start a Podcast (17:57) - Learning from Guests (18:54) - The Final Three Questions (26:15) - Conclusion ********Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.Unleash your Superhuman potential with AI that meets you where you work. Learn more at superhuman.comJoin our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

What you'll learn in this episode Why listening—not talking—is the ultimate sales skill The 3 steps of the CPI framework: connect energetically, ask adept questions, actively listen How to uncover what clients are afraid to admit Why setting emotional expectations prevents frustration and blame How to turn predictable problems into opportunities for trust The difference between fake rapport and real connection Why influence is something you're given, not something you chase How authentic listening positions you as the trusted expert Teach to Sell Preorder: Teach to Sell: Why Top Performers Never Sell – And What They Do Instead To find out more about Dan Rochon and the CPI Community, you can check these links:Website: No Broke MonthsPodcast: No Broke Months for Salespeople PodcastInstagram: @donrochonxFacebook Page: https://www.facebook.com/NoBrokeMonths/Facebook: Dan RochonLinkedIn: Dan RochonTeach to Sell Preorder: Teach to Sell: Why Top Performers Never Sell – And What They Do Instead

In this episode, Pastor Q discusses why so many leaders feel overwhelmed by urgency and constant demands. He explains the difference between what is truly urgent and what simply feels urgent, emphasizing the importance of setting priorities before the day begins. Leaders who lack clarity often live in reaction mode, allowing interruptions to control their focus and energy. Pastor Q encourages leaders to replace panic with clarity by identifying their top priorities and focusing on the next right thing. While you can't control everything that comes at you, you can control what gets your attention. Effective leadership isn't about doing everything—it's about focusing on what matters most.

What it takes to lead as a communicator and communicate as a leader.Leadership isn't just about making decisions — it's about how you communicate them. As Matt Abrahams puts it, “Communication is operationalized leadership.”At a recent Me2We event, in connection with Stanford GSB's Executive Education LEAD program, Abrahams held a live discussion with four of the podcast's most popular guests: Celine Teoh, facilitator of the GSB's famous Interpersonal Dynamics course; Huggy Rao, organizational behavior professor and co-author of The Friction Project; legendary Stanford basketball coach Tara VanDerveer; and Dave Dodson, lecturer and author of The Manager's Handbook.In this special live episode of Think Fast, Talk Smart, the panel shares frameworks and lessons for leading and communicating more effectively. From Teoh's five A's for inviting dissent to Rao's warning against “jargon monoxide,” from VanDerveer's relationship-first approach to Dodson's case for leading like a teacher, this conversation explores what it takes to communicate as a leader — and lead as a communicator.Episode Reference Links:Celine TeohTara VanDerveerHuggy RaoHuggy's Book: The Friction ProjectDavid DodsonDavid's Book: The Manager's HandbookEp.194 Live Lessons in Levity and Leadership: Me2We 2025 Part 1 Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedIn Chapters:(00:00) - Introduction (04:18) - Encouraging Dissent (06:40) - The Addition Bias (09:57) - Coaching Through Encouragement (12:12) - Leadership in the AI Era (16:24) - Teaching vs. Managing (17:46) - Making People Feel Appreciated (19:06) - Slowing Down Decisions (21:24) - Listening More (24:24) - Avoiding Jargon (26:31) - Giving Better Feedback (28:53) - Preparing for Communication (29:44) - Using Communication Frameworks (31:15) - Skills for Future Leaders (37:47) - Conclusion

The hidden habits behind calm, confident communicators.What does it really take to become a more confident communicator? In this special collaboration between Think Fast, Talk Smart and Headspace, host Matt Abrahams shares practical, mindful strategies for speaking with clarity, managing anxiety, listening more deeply, and connecting more authentically with others.Across five short lessons, Matt outlines how to calm speaking nerves, become a better listener, structure your ideas clearly, engage any audience, and strengthen your presence — whether you're leading a meeting, giving a presentation, or navigating everyday conversations.Whether you're speaking to a crowd or having a one-on-one conversation, these tools can help you communicate with more confidence, calm, and connection.Episode Reference Links:Headspace Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (03:36) - Speaking Anxiety (08:42) - Mindful Communication (13:51) - Clarity & Structure (17:28) - Creating Engagement (24:53) - Building Presence (29:55) - Conclusion  ********Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.Join our Think Fast Talk Smart Learning Community and become the communicator you want to be.