Podcasts about Social intelligence

You've got names in your phone that make you smile—but when's the last time you actually reached out? In this episode of Social Intelligence, AJ Harbinger and Johnny Dzubak share four simple, science-backed strategies to reconnect with old friends, former mentors, and professional contacts—even if it's been years. From “because I thought of you” texts to expert taps and nostalgia sparks, this is your action plan for rebuilding relationships that matter. If you've been waiting for the perfect moment to reach out, this episode is your sign to stop waiting and start reconnecting. What to Listen For [00:00:00] Why reconnection matters—and why it feels harder than it actually is [00:03:00] Why people appreciate surprise check-ins more than you think [00:04:30] Strategy #1: The Expert Tap—ask for advice to reignite respect [00:06:30] Strategy #2: The Thoughtful Share—send content that reflects shared interests [00:08:30] Strategy #3: The Nostalgia Spark—use memories to bring back connection [00:09:30] Strategy #4: The Results Loop—follow up on past advice to show impact [00:10:30] Why mentors love hearing the outcome of their guidance [00:12:00] This week's challenge: Reconnect with 3 people using any strategy Episode Takeaways Most people love being contacted out of the blue, even if it's been years Rebuilding old relationships is often faster and more impactful than making new ones Use the Expert Tap to ask for advice—it shows respect and reignites connection Send a Thoughtful Share (article, podcast, project) to rekindle shared interests Trigger warm emotions through Nostalgia Sparks—photos or throwback memories Close the Results Loop by showing how someone's past advice helped you Reaching out adds real value to others' lives and strengthens your network long-term This week: reconnect with one friend, one mentor, and one former coworker Learn more about your ad choices. Visit megaphone.fm/adchoices

Moving to a new city can feel like starting over—but it doesn't have to. In this episode of Social Intelligence, AJ Harbinger and Johnny Dzubak break down a science-backed three-step strategy to plug into a brand-new social circle in weeks, not months. Whether you're relocating or just looking to shake up your current routine, you'll learn how to find the right spaces, start meaningful conversations, and turn physical activity into instant connection. Plus, you'll walk away with this week's Triple Stack Challenge that jumpstarts your social success. What to Listen For [00:00:00] Why moving is the perfect moment to build a better social life [00:02:00] The danger of bubble living—and how to break out of it [00:03:30] What is a “third place” and why it's the secret to meeting new people [00:07:30] Johnny's story: How bartending made him everyone's first friend [00:09:00] Client story: How Luke built a social circle through a run club and open mic [00:10:00] Framework #2: The “Because Disclosure” to trigger instant trust [00:12:00] How to make small talk meaningful with personal micro-disclosure [00:13:00] Framework #3: Use physical activity to create social glue [00:14:00] Client story: From workouts to racketball to finding your tribe [00:15:00] Weekly Practice Plan: Block time, script disclosures, and test workouts [00:16:00] Triple Stack Challenge: Third place → Opener → Invite Episode Takeaways Within the first 90 days of moving, forming one close tie can increase happiness by over 50% Avoid "bubble living" by identifying a third place outside work and home Repeated presence at third places creates propinquity—we like who we see often Use “because disclosures” to spark trust and show vulnerability instantly Even trivial reasons build connection, thanks to Ellen Langer's Xerox study Join group physical activities (run clubs, fitness classes, rec sports) for biochemical bonding Use the Triple Stack: Pick a third place, open with a disclosure, invite to an activity Prep matters—script disclosures, treat social outings like meetings, and take brief notes after interactions to increase recall and follow-up success A Word From Our Sponsors Tired of awkward handshakes and collecting business cards without building real connections? Dive into our Free Social Capital Networking Masterclass. Learn practical strategies to make your interactions meaningful and boost your confidence in any social situation. Sign up for free at ⁠theartofcharm.com/sc⁠ and elevate your networking from awkward to awesome. Don't miss out on a network of opportunities! Unleash the power of covert networking to infiltrate high-value circles and build a 7-figure network in just 90 days. Ready to start? Check out our ⁠CIA-proven guide⁠ to networking like a spy! Indulge in affordable luxury with Quince—where high-end essentials meet unbeatable prices. Upgrade your wardrobe today at ⁠quince.com/charm⁠ for free shipping and hassle-free returns. Ready to turn your business idea into reality? Shopify makes it easy to start, scale, and succeed—whether you're launching a side hustle or building the next big brand. Sign up for your $1/month trial at ⁠shopify.com/charm⁠. Need to hire top talent—fast? Skip the waiting game and get more qualified applicants with Indeed. Claim your $75 Sponsored Job Credit now at ⁠Indeed.com/charm⁠. Curious about your influence level?  Get your Influence Index Score today! Take this 60-second quiz to find out how your influence stacks up against top performers at ⁠theartofcharm.com/influence⁠. ⁠DCM Insights⁠ ⁠The Activator Advantage: What Today's Rainmakers Do Differently⁠ ⁠The Challenger Sale: Taking Control of the Customer Conversation⁠ ⁠HBR: What Today's Rainmakers Do Differently⁠ ⁠AJ on LinkedIn⁠ ⁠Johnny on LinkedIn⁠ ⁠AJ on Instagram⁠ ⁠Johnny on Instagram⁠ ⁠The Art of Charm on Instagram⁠ ⁠The Art of Charm on YouTube⁠ ⁠The Art of Charm on TikTok Learn more about your ad choices. Visit megaphone.fm/adchoices

The Future of Work is Human – Kevin Britz on Contagious Identity & Human Intelligence in the Age of AIIn this insightful Thoughts on Thursday session, host Bob Bannister welcomes back Kevin Britz, renowned leadership expert, speaker, and creator of Contagious Identity. Together, they explore the real competitive advantage in the age of AI: human intelligence.Kevin dives deep into five critical “WINGS” skills—Creativity, Critical Thinking, Social Intelligence, Self-Management, and Attention Management—and shows why these human-centric capabilities will define the future of leadership and performance. This is a must-watch for leaders, HR professionals, coaches, and futurists seeking to thrive in a rapidly evolving workplace.

Most networking advice feels awkward, outdated, or downright useless—until now. In this episode of Social Intelligence, AJ Harbinger and Johnny Dzubak hand you three conversation frameworks that eliminate the stress of small talk and turn fleeting chats into lasting relationships. Whether you dread mixers or freeze up trying to sell your value, this episode walks you through one opener, one value exchange, and one graceful exit line that make you the most memorable person in the room. Plus, you'll learn why your follow-up rates are failing—and how to fix them in under 30 seconds. What to Listen For [00:00:00] The "name badge invisibility" feeling and why mixers cause anxiety [00:02:00] Starter Line Framework: Make observations that spark real conversations [00:06:00] Value Exchange Framework: Flip small talk into collaboration [00:08:30] How to offer value without sounding salesy or forced [00:10:30] Client story: How one line turned a stranger into a business partner [00:13:30] The Peak-End Rule and how to leave people remembering you fondly [00:14:30] Follow-up hack: 25% boost in memory with a two-line recap [00:16:00] This week's challenge: Run the loop—starter, value, exit—and DM your results Episode Takeaways People consistently underestimate how much others like them—this is called the liking gap Use context-rich openers that are novel and observational to stand out in any crowd Instead of pitching, build bridges with value recognition and small favors A clear, appreciative exit is often the most memorable part of the interaction The Peak-End Rule means people judge conversations by the emotional high point and ending Write down just two lines after a conversation to increase your recall and follow-up success Preparing just three lines before a mixer can turn dread into confidence Great networking isn't about working the room—it's about running the loop with intent Tired of awkward handshakes and collecting business cards without building real connections? Dive into our Free Social Capital Networking Masterclass. Learn practical strategies to make your interactions meaningful and boost your confidence in any social situation. Sign up for free at ⁠theartofcharm.com/sc⁠ and elevate your networking from awkward to awesome. Don't miss out on a network of opportunities! A Word From Our Sponsors Unleash the power of covert networking to infiltrate high-value circles and build a 7-figure network in just 90 days. Ready to start? Check out our ⁠CIA-proven guide⁠ to networking like a spy! Indulge in affordable luxury with Quince—where high-end essentials meet unbeatable prices. Upgrade your wardrobe today at ⁠quince.com/charm⁠ for free shipping and hassle-free returns. Ready to turn your business idea into reality? Shopify makes it easy to start, scale, and succeed—whether you're launching a side hustle or building the next big brand. Sign up for your $1/month trial at ⁠shopify.com/charm⁠. Need to hire top talent—fast? Skip the waiting game and get more qualified applicants with Indeed. Claim your $75 Sponsored Job Credit now at ⁠Indeed.com/charm⁠. Curious about your influence level?  Get your Influence Index Score today! Take this 60-second quiz to find out how your influence stacks up against top performers at ⁠theartofcharm.com/influence⁠. ⁠Negotiations Collective website⁠ ⁠Scott Tillema's website⁠ ⁠Scott Tillema on LinkedIn⁠ ⁠AJ on LinkedIn⁠ ⁠Johnny on LinkedIn⁠ ⁠AJ on Instagram⁠ ⁠Johnny on Instagram⁠ ⁠The Art of Charm on Instagram⁠ ⁠The Art of Charm on YouTube⁠ ⁠The Art of Charm on TikTok⁠ Learn more about your ad choices. Visit megaphone.fm/adchoices

What does it actually mean to be "high value" at a networking event—and how can you radiate it without saying a word? In this episode of Social Intelligence, AJ Harbinger and Johnny Dzubak break down how calm, cooperative, and confident behavior—not bravado—builds real influence. They share the science behind why people are drawn to prestige-based status, reveal the nonverbal signals that instantly raise your value, and explain how one client transformed from anxious to unforgettable using a technique you can try this week. If you've ever felt invisible in high-pressure rooms or unsure how to make lasting impressions, this episode gives you the tools to be the most memorable person in any space. What to Listen For [00:00:00] Why high-value presence isn't about controlling the conversation [00:01:00] The seven-second rule: First impressions are fast and lasting [00:04:00] Emotional contagion and how people feel your value before they hear it [00:07:00] Calm is a power move: How to regulate energy at high-anxiety events [00:12:00] Case Study: How “Aaron” became the standout at a major conference [00:17:30] What to say when you're caught off guard in a group conversation [00:20:00] How to attract people without chasing them [00:22:00] Three-step challenge to be high value at your next event Episode Takeaways First impressions are made in seven seconds—calm energy signals confidence Prestige-based status builds longer, deeper influence than dominance People feel your value before they assess your skills, thanks to mirror neurons The AAA Formula—Attention, Acceptance, Appreciation—creates magnetic presence Exposure therapy helps reduce anxiety and build real confidence under pressure Elevating others (deep compliments, appreciation) increases your own value Body language speaks first—prepare before you even enter the room Being high value isn't about being loud; it's about being felt and remembered The Art of Charm Social Intelligence ProgramLooking to quickly improve your social intelligence with support from AJ, Johnny, and their team? Check out the Art of Charm Social Intelligence Program at⁠ intel.theartofcharm.com⁠. A quick application gets you on board. In your next conversation, start by sharing a small vulnerability or flaw When they respond, label the emotion you hear in their story Before leaving, ask for advice (not feedback or validation) Try all three in one conversation and report back what changed, who opened up, and what surprised you.⁠Email AJ⁠ your results ⁠AJ on LinkedIn⁠ ⁠Johnny on LinkedIn⁠ ⁠AJ on Instagram⁠ ⁠Johnny on Instagram⁠ ⁠The Art of Charm on Instagram⁠ ⁠The Art of Charm on YouTube⁠ ⁠The Art of Charm on TikTok⁠ What to Listen ForEpisode Takeaways:A Word From Our SponsorsThis Week's ChallengeCheck in with AJ and Johnny! Learn more about your ad choices. Visit megaphone.fm/adchoices

Welcome to another thought-provoking episode of MOJO: The Meaning of Life and Business. In today's conversation, host Jennifer Glass introduces us to Jessica Soodeen—a powerhouse who has journeyed from the fast-paced circuits of motorsports racing to empowering others through emotional and social intelligence coaching.Jessica's story is a testament to embracing life's pivots. What began as a rigged win at a motorcycle lesson fundraiser and a background in mechanical engineering soon propelled her into the intense, male-dominated world of racing. With grit and curiosity, Jessica not only competed in motorsports but earned advanced degrees and raced at over 200 kilometers per hour, building engines in her living room and coaching others along the way.But Jessica's path didn't end at the finish line. Drawing from her experiences on and off the track, she shifted gears to help organizations and individuals understand and improve their emotional and social intelligence. In her dynamic keynote addresses, Jessica uses motorsports as a metaphor to highlight the importance of preparation, psychological safety, repetition under pressure, and—perhaps most importantly—self-regulation and self-forgiveness.In this episode, Jessica and Jennifer dive deep into what it truly means to pivot both personally and professionally, why having multiple strategies ready makes change more manageable, and how emotional intelligence can be the secret sauce to navigating challenges in and out of the boardroom. Jessica shares actionable tips for recognizing, naming, and managing emotions, all while weaving in vibrant analogies pulled straight from the racetrack.Whether you're looking for motivation to make a bold pivot, curious about building emotional intelligence within your team, or searching for a new definition of success, this episode radiates practical wisdom and inspiration. Don't miss Jessica's insights on moving forward after mistakes, building positive routines, and finding fulfillment by making a difference in others' lives.About my guest: Jessica Soodeen is no stranger to challenges and faces them head-on! Throughout her personal life and career, she has pushed boundaries and broken barriers. Whether on stage speaking to hundreds, at a racetrack, or an office setting, Jessica has a unique ability to make everyone she encounters feel seen and heard. Her energy, filled with curiosity and wonder, is contagious. Her first career as a mechanical design engineer took her around the world, and her adventurous spirit led her to a new challenge: earning a Master's degree in Motorsport Race Engineering. This pivot, born from her passion for road racing motorcycles, a hobby she picked up later in life, opened new avenues for her. Jessica has worked as a track-side engineer and driver coach, fully immersing herself in the world of motorsports. She even built her own motors in her living room, pulled wrenches for other teams, and immediately began coaching others on mindset. Now, Jessica uses all these experiences to deliver dynamic keynote speeches that teach emotional and social intelligence lessons uniquely using motorsports analogies. She also facilitates Relational Skills workshops that bring teams together, focusing on problem solving, conflict resolution through civil communication skills, and decision making processes. You can find Jessica Soodeen on LinkedIn for your next AGM, Professional Association Conference, STEM day, or Retreat!Connect with Jessica on LinkedIn Keywords: motorsports, emotional intelligence, social intelligence, business coaching, pivoting in business, mindset coaching, keynote speeches, mechanical engineering, motorsport race engineering, systems in business, corporate culture, communication skills, visualization techniques, psychological safety, leadership development, emotional vocabulary, recognizing emotions, trigger response, boardroom strategies, behavioral change, compassion in coaching, success definition

Brief Description Charisma isn't just for extroverts or performers—it's a scientific advantage that determines how often you're invited, trusted, and remembered. In this episode of Social Intelligence, AJ Harbinger and Johnny Dzubak reveal why people decide how they feel about you before they evaluate your skills, and how this hidden force might be keeping you from the promotions and relationships you deserve. Through the story of their client Brett—a high-performer who was passed over for promotion despite working harder than everyone else—AJ and Johnny break down why being skilled isn't enough when you're perceived as "cold and unapproachable." They share three counterintuitive, science-backed techniques that transformed Brett from invisible to magnetic in both his professional and social circles. If you've ever wondered why colleagues with average skills get all the credit, or why you keep hearing you're "great at what you do" but still feel invisible, this episode reveals the subtle signals of warmth and connection you might be missing. [00:00:00] Opening introduction to the hidden force of charisma [00:02:54] How charisma opens doors and makes everything easier [00:05:36] Why warmth is judged before competence (Princeton research) [00:07:37] The "processing face" problem that makes you seem unapproachable [00:08:31] How avoiding side conversations kills career opportunities [00:10:53] The Pratfall Effect: How small mistakes make you more likable [00:11:55] The Reflective Label Technique: Mirroring emotions to build connection [00:13:30] The Benjamin Franklin Effect: Why asking for help raises your status[00:16:41] Three-step challenge to boost your charisma this week People judge your warmth before they judge your skills—without warmth, your competence won't matter Mirror neurons fire when we converse, creating shared emotional states that build connection The "processing face" problem: When you're thinking deeply, your expressionless face makes others uncomfortable The Pratfall Effect: Competent people become more likable when they reveal a small flaw or vulnerability Reflective labeling shows emotional fluency and makes people feel deeply understood The Benjamin Franklin Effect: Asking for advice activates others' investment in you and raises your status Small acts of vulnerability build more authentic connections than maintaining a "mask of competence" The Art of Charm Social Intelligence ProgramLooking to quickly improve your social intelligence with support from AJ, Johnny, and their team? Check out the Art of Charm Social Intelligence Program at intel.theartofcharm.com. A quick application gets you on board. In your next conversation, start by sharing a small vulnerability or flaw When they respond, label the emotion you hear in their story Before leaving, ask for advice (not feedback or validation) Try all three in one conversation and report back what changed, who opened up, and what surprised you.Email AJ your results AJ on LinkedIn Johnny on LinkedIn AJ on Instagram Johnny on Instagram The Art of Charm on Instagram The Art of Charm on YouTube The Art of Charm on TikTok What to Listen ForEpisode Takeaways:A Word From Our SponsorsThis Week's ChallengeCheck in with AJ and Johnny! Learn more about your ad choices. Visit megaphone.fm/adchoices

Are you missing the skill that actually determines success? In this episode of Social Intelligence, AJ Harbinger and Johnny Dzubak reveal how to create genuine connections in high-stakes situations - whether it's a first date, business lunch, or million-dollar meeting. This masterclass in "vibing" breaks down the science of meaningful connection and shares practical strategies that helped one client secure a $100 million investment during a simple golf outing. AJ and Johnny explain why focusing on shared emotional states—not just similarities—is the secret to memorable connections. If you struggle with making strong impressions, maximizing limited time with important contacts, or turning brief interactions into meaningful relationships, this episode offers the framework you've been missing. What to Listen For [00:00:00] Why social intelligence trumps technical skill for long-term success [00:02:04] How to approach high-stakes social situations with confidence [00:05:27] How one client secured a $100M investment during a golf outing [00:07:41] Strategic seating arrangements that create instant rapport [00:09:36] Open-ended questions that make the other person feel valued [00:12:29] Why shared emotions matter more than shared interests [00:14:09] Breaking the "question train" to avoid overwhelming others [00:16:56] How to discuss your passions authentically (even "nerdy" ones) [00:18:31] When and how to share your mission to inspire others to help [00:20:44] How to practice vibing in low-stakes situations Episode Takeaways: Social intelligence explains 85% of executive success while technical skill only accounts for 15% Sitting side-by-side creates better connection than sitting across from someone Focus on shared emotional states rather than just finding similarities Use open-ended questions that reveal both facts AND feelings Break the "question train" with the question-answer-statement formula Share your journey, not just your current credentials or position Discuss your passions with genuine emotion to create memorable connections If someone seems reserved, be the first to open up and show vulnerability Practice these skills in low-stakes situations before applying them to important meetings A Word From Our Sponsors Free Social Capital Networking Masterclass Tired of awkward handshakes and collecting business cards without building real connections? Dive into our Free Social Capital Networking Masterclass. Learn practical strategies to make your interactions meaningful and boost your confidence in any social situation. Sign up for free at theartofcharm.com/sc and elevate your networking from awkward to awesome. Quince Indulge in affordable luxury with Quince—where high-end essentials meet unbeatable prices. Upgrade your wardrobe today at quince.com/charm for free shipping and hassle-free returns. Shopify Ready to turn your business idea into reality? Shopify makes it easy to start, scale, and succeed—whether you're launching a side hustle or building the next big brand. Sign up for your $1/month trial at shopify.com/charm. Indeed Need to hire top talent—fast? Skip the waiting game and get more qualified applicants with Indeed. Claim your $75 Sponsored Job Credit now at Indeed.com/charm. Curious about your influence level? Get your Influence Index Score today! Take this 60-second quiz to find out how your influence stacks up against top performers at theartofcharm.com/influence. Resources from this Episode The Art of Charm Social Intelligence Program Check in with AJ and Johnny! AJ on LinkedIn Johnny on LinkedIn AJ on Instagram Johnny on Instagram The Art of Charm on Instagram The Art of Charm on YouTube The Art of Charm on TikTok Learn more about your ad choices. Visit megaphone.fm/adchoices

The Science of Social Intelligence: 45 Methods to Captivate People, Make a Powerful Impression, and Subconsciously Trigger Social Status and Value [Second ... (The Psychology of Social Dynamics Book 7) By Patrick KingHear it Here - https://bit.ly/socialintelkinghttps://www.amazon.com/dp/B0893ZRW1BHello, listeners! This is Russell on "Social Skills Coaching," where we're delving into social psychology to become more likable, charismatic, and productive. Today, March 26, 2025, brings an exciting episode with a special focus from Patrick King's book, The Science of Social Intelligence.In this book, You'll learn to understand and leverage motivation and popularity dynamics in social situations for better outcomes. We will cover key topics such as how dominance is different than prestige but equally important to projecting an appealing persona, why warmth matters more over competence when forming connections with others, and strategies to increase your own perceived value without compromising personal integrity or authenticity. Join us in unraveling the science of social interaction that will empower you for better relationships today!

In this episode of Revenue Boost: A Marketing Podcast for Business Leaders, host Kerry Curran sits down with Frank Gregory, Head of Social Intelligence at Nestlé USA, to explore the transformative power of social listening in today's business landscape. Frank dives into how analyzing consumer conversations on social platforms can unlock invaluable insights that drive smarter strategies, product innovation, and, ultimately, revenue growth. From fast-moving cultural trends to slow-brewing consumer shifts, Frank shares real-world examples of how Nestlé uses social data to uncover opportunities, stay ahead of competitors, and connect more meaningfully with audiences. Whether it's creating new products inspired by emerging trends or fine-tuning marketing campaigns with hyper-relevant data, this episode is packed with actionable insights on leveraging social intelligence to turn data into dollars. Tune in to discover: How social listening has evolved from monitoring conversations to fueling business decisions across departments. Real-life examples of fast and slow culture trends driving product innovation. The role of AI in democratizing social insights and making businesses smarter. How to take the first step toward implementing social listening and intelligence in your organization. This is a must-listen for any business leader or marketer looking to harness the power of social data for competitive advantage and revenue growth.To learn more about Kerry Curran and the RBMA: Revenue Based Marketing Advisors, go to www.revenuebasedmarketing.com and be sure to follow us on Kerry's LinkedIn Profile and The RBMA: Revenue Based Marketing Advisors Profile.   If you're in the market for a Fractional Chief Marketing Officer or Fractional Chief Revenue Officer be sure to reach out to Kerry. Kerry is also available for speaking, panel moderation, and other professional presentation services. For services and contact information check out the RBMA: Revenue Based Marketing Advisors website here.  B2B business development has become increasingly complex, with companies finding it harder than ever to drive growth. One of the biggest challenges?   Many organizations have shifted their investments down the funnel—hiring more sales and BDR resources—while pulling back on marketing. Yet, buyer behavior has evolved in the opposite direction.   Today, buyers are forming their shortlists and making decisions before ever speaking to a sales rep. This means if your brand isn't investing in marketing, you're not even making it into their consideration set. To grow revenue, companies must excel across four critical stages: ✅Awareness: They must have heard of you ✅Affinity: They must like you and believe you can solve their challenges ✅In-Market: They must be ready to buy   ✅Engagement: Then they talk to your sales team, who still needs to beat the competition and win the deal   At RBMA: Revenue Based Marketing Advisors, we help businesses scale growth effectively and efficiently. We build and optimize your end-to-end marketing and sales infrastructure—from brand development to sales training—delivering: - Increased high-quality lead volume - Shortened sales cycles - Improved close rates I'm Kerry Curran, Founder and Chief Growth Officer of RBMA. With 20 years of experience in marketing and business development, I've consistently driven double- and triple-digit revenue growth. My unique expertise bridges both disciplines: as a CMO who understands sales and a CRO who understands marketing.   I specialize in helping B2B scale-ups and mid-market agencies, tech, and services transform their growth strategies. Let's set up a call to identify areas of opportunity in your growth infrastructure and get your business on the path to increased revenue in 2025.

I'm joined by Michelle Redfern, an award-winning leader in diversity, equity, and inclusion. Her new book, The Leadership Compass, is a must-read for ambitious professionals who are serious about their careers. It challenges the traditional advice on career progression, highlighting a critical missing piece that could make all the difference.Michelle has spent years helping women and organisations close the leadership gap, and her approach goes far beyond generic career advice. She has developed a proven formula—or “recipe”—designed to help leaders navigate today's complex workplaces and hit their full potential.In this conversation, we discuss mentoring, personal branding, and networking, reframing these familiar topics in a way that will have you rethinking your own career strategies. You won't want to miss this one!Links we talked about on the podcast include:Michelle's book: The Leadership CompassWebsite: michelleredfern.comMichelle on LinkedInMichelle on InstagramThe RISE Accelerate program - JOIN THE PROGRAMFree Guide: The Ultimate Guide to Saying No⭐⭐⭐⭐⭐Like this episode? Please leave a short review on your podcast platform so we can rise in the rankings and reach more women. Your Brilliant Career is a podcast by Gillian Fox - executive coach, women's career expert and entrepreneur. Your Brilliant Career teaches you how to get the most out of your career. We talk tactics, tools and stories that help incredible women like you achieve the success you deserve.Host: Gillian FoxLooking for more? Visit...yourbrilliantcareer.com.auFacebookInstagramLinkedIn

Hello to you listening in Torrox, Spain!Coming to you from Whidbey Island, Washington this is Stories From Women Who Walk with 60 Seconds for Motivate Your Monday and your host, Diane Wyzga.In 2022 my long time friend and colleague, Kate Griffiths (and 3 co-founders) launched Foundation of Colours, a trail-blazing organization exploring the profound impact of colour on human consciousness, health, and well-being. Having discovered her calling to colour Kate established the Foundation to give more people in the world access to the power of colour. In her words, “We are an innovative organisation exploring the transformative power of colour on human consciousness through cutting-edge research, consultancy, and experiential learning.The Foundation's mission is to expand colour consciousness to create a more connected society. We're pioneering ways to harness colour's unique ability to enhance emotional, spiritual, and social intelligence – from individual growth to organisational transformation. We have seen how working with colour has shifted the energy of individuals, teams, and organisations to effect positive change. We want others to benefit from this little-understood solution. ” [Attribution: Interview by Dennis Pitocco, CEO/ReImaginator for 360° Nation; published on 01-22-25]Click HERE to read the interview in full, access Contact Links and watch 1-minute videos on YouTube (What is the Foundation of Colours) (Why the FoC and Why Now)But wait! There's more! Kate is offering a Power of Colour Summit on March 21-23, 2025, 12:00 GMT / 7AM EST. March 21st coincides with International Colour Day. Click HERE to learn more about this free 3-day live virtual event and Register.  You're always invited: “Come for the stories - stay for the magic!” Speaking of magic, would you subscribe and spread the word with a generous 5-star review and comment - it helps us all - and join us next time!Meanwhile, stop by my Quarter Moon Story Arts website to:✓ Check out Services I Offer✓ Arrange your no-sales, Complimentary Coaching Consult ✓ Stay current with Diane on LinkedIn, as “Wyzga on Words” on Substack,  and now Pandora RadioStories From Women Who Walk Production TeamPodcaster: Diane F Wyzga & Quarter Moon Story ArtsMusic: Mer's Waltz from Crossing the Waters by Steve Schuch & Night Heron MusicAll content and image © 2019 to Present Quarter Moon Story Arts. All rights reserved.

"Anybody's mind can be changed about anything. it's only a matter of whether you know how to." -- Rodney This episode continues where the previous one left off -- the game within the game of communication. Rodney begins with a story about how he convinced a pair of Muslim men against Sharia Law. This story sets the stage for Rodney to shake the table on all the ways we sabotage our conversations with one another. He addresses our inability to read the room and carry each other along. He unpacks human nature so that you can see clearly where people falter. He explains various concepts that make or break our conversations. * Recommended episodes No Sympathy For Winners/The Joys of Being Misunderstood * Follow the podcast on  Twitter: @iamtheyounggod  Instagram: @theyounggodpod ⁠https://linktr.ee/theyounggodpodcast⁠

In this episode, I explore the significance of emotional intelligence (EI) for we introverts who are either climbing the career ladder or seeking a more fulfilling life. We explore the origins of EI that was then popularised by Daniel Goleman.    It would be remiss of me to talk origins in this way without mentioning Howard Gardner's Theory of Multiple Intelligences.   Understanding this history helps us appreciate how these theories have evolved over time and why they are still relevant.   I believe choosing leaders with robust emotional intelligence is necessary to mitigate our current global crisis by challenging the outdated corporate mindset. By enhancing our EI through actionable feedback and developing a rich emotional vocabulary, we can lead more meaningful lives with stronger interpersonal connections   *** Key Points ***   Emotional Intelligence vs. Cognitive Intelligence. Techniques to enhance EI include feedback. Introversion isn't an excuse for poor skills.   *** Resources ***   Visit https://hub.flourishingintroverts.com/resourcesp for tools and resources mentioned during the podcast.

In this episode of the Friends for Life Podcast, Tony Stuart dives deep into the power of social intelligence and how mastering this skill can transform both personal and professional relationships. Tony shares valuable tips on approaching problems with empathy, fostering better communication, and building stronger teams. From being “soft on the person and hard on the problem” to the importance of remembering names, Tony highlights practical strategies that anyone can use to make meaningful connections. He also emphasizes the significance of praising publicly and criticizing privately, avoiding gossip, and taking action when faced with challenges instead of dwelling on complaints. Whether you're a direct support professional, a leader in the field, or simply someone looking to enhance your interpersonal skills, Tony's insights will inspire you to lead with compassion and positivity. Tune in for this impactful conversation and take away actionable tips to improve your social interactions and foster a more supportive community!

Why do some people resist saying "thank you" or "I'm sorry"? Darren Hardy explores a powerful theory that exposes how the ego hoards chips—and why true emotional intelligence requires a different approach. Discover the secret to multiplying your "chips" and transforming your social influence! Get more personal mentoring from Darren each day. Go to DarrenDaily at http://darrendaily.com/join to learn more.

In this episode of the Win Make Give Podcast, hosts Chad Hyams and Bob Stewart delve into the intricacies of social intelligence and effective communication. Taking inspiration from a social media post by Joe DeSena, they explore practices that can enhance social interactions, boost interpersonal relationships, and generally improve one's appeal and effectiveness in both personal and professional settings. Key areas covered in the episode include strategies for maximizing social intelligence by engaging individuals meaningfully and remembering personal details, such as names and past interactions. Chad and Bob emphasize the power of praising publicly while addressing criticism privately, a philosophy backed by Warren Buffett, and how such practices can fortify relationships. They also discuss how essential it is to approach every interaction with the mindset that everyone has something to teach, thus broadening one's understanding and relationships. ---------- Connect with the hosts:     •    Ben Kinney: https://www.BenKinney.com/     •    Bob Stewart: https://www.linkedin.com/in/activebob     •    Chad Hyams: https://ChadHyams.com/     •    Book one of our co-hosts for your next event: https://WinMakeGive.com/speakers/ More ways to connect:      •    Join our Facebook group at www.facebook.com/groups/winmakegive     •     Sign up for our weekly newsletter: https://WinMakeGive.com/sign-up     •     Explore the Win Make Give Podcast Network: https://WinMakeGive.com/   Part of the Win Make Give Podcast Network

Discover the science of human connection with psychologist Robin Dunbar in "The Social Animal." Explore the psychology behind relationships and social interactions in this captivating book.The Science of Social Intelligence: 45 Methods to Captivate People, Make a Powerful Impression, and Subconsciously Trigger Social Status and Value [Second ... (The Psychology of Social Dynamics Book 7) By Patrick KingHear it Here - https://bit.ly/socialintelking00:00:00 The Science of Social Intelligence00:06:35 The Importance Of Being Social.00:17:02 The Social Brain Hypothesis.00:26:00 The Limits Of Our Sociality.https://www.amazon.com/dp/B0893ZRW1BIn this video, we'll explore the fascinating world of social intelligence and human connection. We'll discuss the importance of being social, the evolution of our social brains, and the effects of loneliness. We'll also delve into the limits of our sociality and how to effectively focus our social efforts.Here are some key takeaways from this video: Social intelligence is about how to fit in, charm people, and allow socializing to help rather than hinder you in achieving your goals. Our brains grew and developed as a result of needing to be social. Humans are social animals and need connection to thrive. There are limits to our social interactions, and we should focus our efforts on those who are most important to us.I hope you enjoy this video!

Take your social intelligence to the highest level. In this episode I share with you 20 sentences that will maximize your social intelligence. I talk a little about the ability to understand your own actions and those of others as a skill that can be learned and developed.The 20 sentences you will hear in this episode will serve as personal fortune cookies and as powerful reminders to navigate any situation and deepen your relationships.Don't wait any longer and press play to learn how to:Develop social intelligence to understand your own and others' actionsNavigate challenges by taking one step at a time and making choices that align with your success and happinessApply the 20 sentences shared in the episode as powerful tools for navigating any situation and deepening relationships–We weren't meant to do this alone… Whether it be business, relationships, or life. This is why this is an invitation for you…to join us inside the Relationships Beat Algorithms Alliance!!!Click here for a summary of the Alliance because if you're coming here into the show notes, there's a good chance you already know! ;)—We've made it easy to see George's top 10 book recommendations! Click here to find George's top 10 recommended books for mindset, customer journey, and relationships. —Questions or comments about the episode? I'd love to hear from you! Send me a DM over on Instagram @itsgeorgebryant or pop on over to our free Facebook community, Relationship Beat Algorithms. —Links not showing? Hop on over to our podcast blog, mindofgeorge.com/podcast for all the links from the show notes.—What do we talk about in this episode?00:00 Defining Social Intelligence01:44 The Power of Fortune Cookie Reminders03:17 Upcoming Event Announcement03:57 Understanding Social Intelligence06:01 The Importance of Practice07:08 20 Sentences to Maximize Social Intelligence07:59 Sentences 1-5: Key Insights10:24 Sentences 6-10: Practical Tips12:49 Sentences 11-15: Building Connections14:59 Sentences 16-20: Leadership and Growth

This Week's Guests: Author - Rana Nejem Episode 330 "Rethink Production presents "Live From America Podcast" - a weekly show that combines political commentary with humor. Hosted by the comedy cellar owner Noam Dworman and producer Hatem Gabr, the show features expert guests discussing news, culture, and politics with a blend of knowledge and laughter. About Rana: Everything I do is about changing behavior and attitude. I help business executives, diplomats and government officials refine their professional profile and increase the impact of their personal presence by making shifts in their attitude, behavior and appearance. I founded my company – YARNU in 2013 (an Arabic word meaning to look towards, to aspire to with calm and serenity). YARNU helps people distinguish themselves by raising their social and cultural intelligence, enabling them to float with ease and confidence from one situation to the other. Certified to use a number of tools that measure behavior and culture, we work with businesses and organizations to help them create the organizational culture that best supports their objectives and values. My first book “When in the Arab World: An Insider's Guide to Living and Working with Arab Culture” was published in the UK May 2016, and the second expanded edition came out in 2019. I am regularly invited to speak on the subject of cross-cultural communications. I started out my career as a broadcast journalist with Jordan Television. After working with CNN during the First Gulf War, I moved to the Royal Hashemite Court where I was responsible for His Majesty the late King Hussein's International Media Department for 2 years. I then moved into the field of communications and public relations leading the public diplomacy and communications work of the British Embassy in Amman for 18 years. I carry a Masters degree in International Communications and Negotiations from The Fletcher School of Law and Diplomacy. I am certified by The Protocol School of Washington in International Protocol Management and am a certified coach in Inter-Cultural Intelligence and a Facilitator in the psychometric tool Everything Disc Follow Live From America YouTube @livefromamericapodcast twitter.com/AmericasPodcast www.LiveFromAmericaPodcast.com LiveFromAmericapodcast@gmail.com Follow Hatem Twitter.com/HatemNYC Instagram.com/hatemnyc/ Follow Noam Twitter.com/noam_dworman #Socialintelligence #RanaNejem #whenintheArabworld

Recently a friend shared this encouragement on communication that focuses on the inner qualities of a person instead of their outer appearance. This is so important when practicing social skills, emotional intelligence and friendship development. Consider memorizing a few of these compliments. Or use these as prompts to create authentic, winning compliments that demonstrate that the receiver is being seen and known. Check out these 15 compliments that are not about physical appearance. Grab a few life-giving words! More on this topic at www.nurturingmynest.com  Inspiration on Relationships: 20 Social Skills to Improve Your Sociability Emotional Intelligence Friendship in 7 Easy Steps Life Giving Words Friendship Recession Books on HOME and FAMILY: Hum of the Home: Routines and Rhythms of Homemaking Nurturing My Nest: Intentional Homebuilding and Custom Built Education  

The Grateful Giraffes interviewed me on dating, mindset, and social intelligence.The Grateful Giraffes are a vibrant global community of 800+ members who value gratitude, wellness, and impact and are spiritual yet grounded. They come together to co-create meaningful experiences while building a community-owned lifestyle brand dedicated to human flourishing.Go to their website for more information https://www.gratefulgiraffes.com/Stay in the loop with my NEWSLETTER https://mailchi.mp/zeuswithbruce/zeus-with-bruce Join 35+ subscribers to Zeus With Bruce.Every Friday morning, we send you a recommended book, podcast, and YouTube video, a quote to ponder, an action to take, and a philosophical/psychological principle to help you develop your wisdom and social skills.In 5 minutes, you will become a wiser and better version of yourself.Announcements of new Zeus With Bruce podcast episodes will be shared as well.You can connect with me on Instagram at https://www.instagram.com/bruce_dasilva/Like this show? Please leave me a review here - even one word/sentence helps. Post a screenshot of you listening on IG & tag me so I can personally thank you.Share this episode with a friend who needs to hear it. ★ Support this podcast on Patreon ★

"The New Science of Human Relationships"

00:00:00 The Power of EQ00:02:12 Empathic Listening And Responding.00:09:20 The Four Types Of Empathic Responses.00:22:58 Ways to be a more active and constructive responder00:27:36 Shift Responses Versus Support Responses.The Power of E.Q.: Social Intelligence, Reading People, and How to Navigate Any Situation By: Patrick KingHear it Here - https://adbl.co/3OJ4V72https://www.amazon.com/dp/B0C3CC2RM3Your success in life will depend on how good you are with people. Sorry, that's the harsh truth.But the good news is that this is a trainable skill - and this book is an amazing start.Make a smashing first impression and make people crave your presence.The Power of E.Q. is as practical as a book can be. You will get techniques to use immediately on the people around you, and you will suddenly realize how much you have been missing! You will gain a deep understanding of emotional intelligence and the small signs behind what people are thinking and feeling. Imagine how much more easily you could make friends or befriend business partners if you could analyze them better.Read and analyze people with such stunning accuracy that they will be shocked.Patrick King is an internationally bestselling author and social skills coach. His writing draws of a variety of sources, from scientific research, academic experience, coaching, and real-life experience.Find the shortcuts to connecting with people in record time. conversational intelligence and how to empathize in 4 steps how to step outside of your own perspective and read the emotions of others cold reading and being an expert at finding "clues" about people understanding emotions and how to label yourself and others how high-quality questions will make you seem like a mind reader#DrDurvasula #PatrickKing #RussellNewton #NewtonMG #PatrickKing #PatrickKingConsulting #SocialSkillsCoaching #ThePowerofE.Q. #HandlingBigEgos—IncludingYourOwn #

The post Daniel Erasmus on ClimateGPT, AI for climate decisions, social intelligence solutions, and surfacing hidden connections (AC Ep51) appeared first on amplifyingcognition.

In this episode of the RE Social Podcast, hosts Andrew McCormick and Vince Rodriguez are joined by Christian White, founder of Newport Social Group, to discuss his remarkable success in the real estate market brought by the relationships he made along the way. Christian discusses his diverse background and entrepreneurial journey. From his naval service to commercial real estate, Christian talks about his success in the mid-term rental market, catering to traveling professionals and pivoting to serve local individuals in need. He shares his experience starting a landscaping business, emphasizing the value of hard work, freedom, and the importance of building strong relationships. Christian also delves into his book entitled “The Fastlane to Building Relationships” as he highlights the significance of networking and how he created his own Social Ecosystem. Tune in to this episode now and don't forget to leave us a review to show your support! Key Takeaways 00:00:00 Who is Christian White 00:01:04 Mid-term Rental Space   00:07:30 Future Property Acquisition   00:10:51 Business Ideas and Testing  00:12:02 Landscape Business   00:15:36 Leveraging Network for Business Growth    00:23:23 Social Intelligence   00:27:17 Newport Social Group   00:31:00 Benefits of In-Person Interaction   00:34:53 The Value of Social Capital    00:44:47 Leading with Value in Social Events   00:48:57 Negotiating and Creating Value   00:50:32 Sales Skills and Negotiation 00:53:35 Economic Sentiment and Real Estate Market   00:58:00 Overcoming Fear of Failure and Taking Risks  01:01:34 Learning from Successful Individuals    01:06:42 Future Real Estate Plans  01:09:54 Challenges in California Housing   01:12:34 Exploring Unique Property Ventures   Resources and Links Roomies https://www.roomies.com/ Furnish Finders https://www.furnishedfinder.com/ Facebook Marketplace https://web.facebook.com/marketplace/ "The 4-Hour Workweek" by Tim Ferriss https://fourhourworkweek.com/ Tim Ferriss Show with Noah Kagan https://www.youtube.com/watch?v=518CG5zbh4g "The Fastlane to Building Relationships" by Christian White https://www.amazon.com/Fastlane-Building-Relationships-Curating-Ecosystem-ebook/dp/B0CKZF5P21 "The Bezos Letters" by Steve Anderson and Karen Anderson https://www.amazon.com/Bezos-Letters-Principles-Business-Amazon/dp/1642793329   Connect with Christian https://www.instagram.com/christian.white76/ https://www.linkedin.com/in/christian-e-white/ https://www.newport-socialgroup.com/ https://www.vp-landscaping.com/ Learn more about AnVi Invest

IQ gets all the attention. It's the raw brain power that wows us. But EQ, or emotional intelligence, might be even more powerful. It provides the finesse to interact with peers, confidence to pitch new investors and charisma to recruit top talent. IQ is something we're born with. But what about EQ? In this episode, we'll discuss seven ways to develop your social intelligence, covering strategies like active listening, understanding decision-making and how to be vulnerable without cringey oversharing. [Episode 55] References from the show: • I networked 5,192 times. Here's everything I learned. • The (simple) secrets of superconnectors • A simple habit to let luck find you —- JOIN OUR GROUP COACHING COHORTS: Are you looking to ask deep, introspective and provocative questions about your own life (with Khe and likeminded peers) ⁠⁠⁠⁠⁠Apply today⁠⁠⁠⁠⁠ —- BECOME A RADREADER:

Because I get my Feldenkrais liability insurance through a massage therapy umbrella, they send me Massage Therapy Journal, which I read, even though I am not a massage therapist. I figure I might learn something. What the heck? In the issue I just finished, they talked a lot about how to avoid burnout and take care of one's self at work. Much of the content involved identifying one's top strengths and leaning into them. Now, about a decade ago, I got really into the Strengths Movement which was focused on a similar idea. I thought it was interesting for both work and education. I identified stuff I was good at and figured out how to lean in to those things. Then I promptly forgot about it and now I can't even tell you what I determined my strengths were back then. The burnout article suggested using the VIA strength finder to determine your top five strengths and values. This sounded familiar to me. I thought I probably had taken this test before so I searched for it on my computer. Yes, yes, I had – about a year ago. And I found that my top five strengths were: Humor, Perceptiveness, Creativity, Social Intelligence and Love of Learning. To keep reading Signature Strengths Seems Neat But Confusing visit the Songs for the Struggling Artist blog. This is Episode 404 Song: Strength, Courage and Wisdom Image of a pineapple in sunglasses by Elena Cordery via Unsplash To take the Via Strengths Finder quiz, go here. I'm sorry you have to register. To support this podcast: Give it 5 stars in Apple Podcasts. Write a nice review! Rate it wherever you listen or via: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://ratethispodcast.com/strugglingartist⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Join my mailing list: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠www.emilyrainbowdavis.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Like the blog/show on Facebook: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.facebook.com/SongsfortheStrugglingArtist/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Support me on Patreon: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠www.patreon.com/emilyrdavis⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Or on Kofi: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://ko-fi.com/emilyrainbowdavis⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ or PayPal me: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.paypal.me/strugglingartist⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Join my Substack: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://emilyrainbowdavis.substack.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Follow me on Twitter ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@erainbowd⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Me on Mastodon - @erainbowd@podvibes.co Me on Bsky - @erainbowd.bsky.social Me on Hive - @erainbowd ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Instagram⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ and ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Pinterest⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Tell a friend! Listen to The Dragoning ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ and The Defense ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. You can support them via Ko-fi here: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://ko-fi.com/messengertheatrecompany⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ As ever, I am yours, Emily Rainbow Davis

In this fast-paced world, managing our emotions and understanding those of others is more crucial than ever. Emotional intelligence (EQ) is about recognizing and managing your emotions effectively to reduce stress, communicate, empathize, overcome challenges, and defuse conflict. With high EQ, you can improve relationships, excel at work, and achieve your career and personal goals. Today, Jonathan Youssef is joined by Clay Kirkland, a returning guest with over two decades of coaching experience and a rich background in staff development at the University of Georgia Wesley Foundation. Clay is certified in emotional intelligence and includes EQ as a vital coaching component. Clay breaks down the concept of EQ into four crucial quadrants: self-awareness, self-management, social awareness, and relationship management. This episode isn't just theoretical; it is filled with practical advice, from managing personal emotions to enhancing interpersonal relations in various spheres of life, such as parenting, the workplace, and within the church community.Listeners will gain insights into how emotional intelligence intersects with spiritual maturity, the practical applications of EQ in everyday scenarios, and strategies for developing emotional resilience. Clay's explanations bridge scientific understanding with theological perspectives, making this a must-listen for anyone seeking to enhance their emotional skills and lead a more fulfilling, empathetic life. Join us as we explore how mastering emotional intelligence can lead to profound personal growth and significantly better interactions in all areas of life. This episode is for you, whether you're a leader, a parent, or simply someone looking to understand the emotional dynamics of the human mind.To ask Jonathan a question or connect with the Candid community, visit https://LTW.org/CandidFacebook: https://www.facebook.com/candidpodInstagram: https://www.instagram.com/candidpodTwitter: https://twitter.com/thecandidpodTRANSCRIPT:This transcript recounts Candid Conversations with Jonathan Youssef Episode 254:  What is Emotional Intelligence and Why Does it Matter?: Clay Kirkland [00:01] JONATHAN: Well, today we have a repeat guest. We like having repeat guests. We like to build up some relational collateral with our audience and so we've brought back Clay Kirkland. Clay has spoken on a number of topics, including calling, with us on Candid Conversations, and today we are talking about emotional intelligence. Clay is a life coach with twenty-plus years of experience. He served for eighteen years as the director of staff development at the Wesley Foundation at the University of Georgia in Athens. He has a Master of Divinity from Asbury Theological Seminary and he is a Gallup-Certified Strengths Coach. And so I will say, “Welcome back, Clay.”[00:51] CLAY: Thank you. I appreciate it. Glad to be here. [00:55] JONATHAN: Well, this is a topic that has always been of great interest to me, and obviously to my team as we were having this conversation and your name came up pretty much immediately, and it's this issue of emotional intelligence, EQ, right? That's our abbreviation. So this is not IQ, a measure of general intelligence. This is EQ, emotional intelligence, and so maybe help us define emotional intelligence. Why is it important? What is it? Kind of step us through a little bit of that process.[01:37] CLAY: Sure. Yeah. So it's a great topic. I'm very excited to be here to talk about it. And it's gone through a lot of iterations in terms of its understanding. Probably in the last forty years, really, it's been around and I'd say probably the last fifteen or twenty it's become a major player in conversations both in the business sector and also just in general. If we wanted to really boil it down to probably its simplest form, you would want to think about emotional intelligence in four different parts. Do you know yourself? Can you manage or read yourself? Do you know others? Can you manage and influence others? And that's about as easy as we can get it. We're leaving some things out, but across the bow, that's what we're looking for those four quadrants. There's a self-understanding, there's a social understanding, then there's a self-leadership or management, and there's a social leadership management and understanding.[02:55] JONATHAN: Even in just giving the categories I feel like I'm picking up on the necessity of being able to understand yourself and know yourself, being able to manage yourself, right, self-control—it's a fruit of the Spirit. And then on the relational spectrum, being able to relate to others, are … How do you lead? How do you interpret people's body language and cues and things that are being given off? So let's talk about the importance of just those four categories that you've given us.[03:45] CLAY: Sure. Well, you can, if we start with knowing yourself, right, and then think about that, as it relates to knowing others, we say things in life to our family or things are said about us that lead us back to what we're really talking about when it comes to emotions. So you'll hear people say things like, “He doesn't have a clue what's going on.” Or “Do you realize how angry you sounded when you said that?” And that immediate defensive posture. So in interpersonal relationships, it's pretty much there on a consistent basis, that idea of do you know what's on the other side of you? And that's the self-awareness, right? And then do you know what's happening with the people that are around you? So that's the first part, right; it's just this knowledge. And the great thing—I didn't mention this earlier, but the great thing of this kind of understanding emotional intelligence that plays into a lot of the definitions that people are putting out these days are that these are a set of skills that can be learned. This is not a—[05:09] JONATHAN: You're not born with it.[05:10] CLAY: —personality trait that, you've gotten and you're just stuck there. This is dynamic in a good way, but also in a sobering way in the sense that you can be really good at these and then stop being good at these, or you can be not good at these and then [05:31] CLAY: —they slide. But then outside of that awareness and knowledge, it's what do you do with it? Do you know how to manage yourself? And again, it's an interplay. It's always going to blend with the knowledge. Do you know what's appropriate for the moment either for yourself, coming out of you, with others, and then, can you apply this? So when we think about the brain, we're thinking about this process of your limbic system where the seat of your emotions are, and your prefrontal cortex, where you're making your rational decisions. So do you have understanding of both of those? Do you have control over both of those? And can you manage that—when you're alone—or can you do that also when you're with other people?[06:34] JONATHAN: This is very scientific but also very practical. Let's bring in the world of theology. How do you differentiate between spiritual maturity—or do you differentiate between spiritual maturity and emotional intelligence? Are they one in the same?[06:56] CLAY: I think you have to differentiate between the two, simply because someone who has no spiritual/religious anything—[07:09] JONATHAN: They're capable of growing.[07:13] CLAY: And being very emotionally intelligent. So you're not automatically emotionally intelligent because you have some type of spiritual maturity in the sense of you have a relationship with God or you do certain religious disciplines that make you, in the eyes of other people, highly religious or devout.There has to be a difference there. But when we look at the practical applications of emotional intelligence and you look at them and the practical applications of spiritual maturity—so probably the easiest one to go to is in the New Testament, to look at the fruits of the Spirit. You start talking about love, joy, patience, kindness, goodness. You get all the way down to self-control. And then you pull those back into the outcomes that emotional intelligence is supposed to create, there's a lot of similarities, right? Obviously, self-control is one. Optimism is a massive one, which we can really link to joy and hope. The kindness piece would clearly cover those kind of interpersonal relationships. So it's not a perfect overlay, but that's where you see it.[08:32] JONATHAN: Yeah, lots of connectivity there for sure.[08:34] CLAY: Yes, a lot. [08:38] JONATHAN:You mentioned the limbic system, the prefrontal cortex. Talk me through a little bit of that to give some clarity here.[08:52] CLAY: Sure. And again, let's make it real simple.[08:56] JONATHAN: Thanks.[08:58] CLAY: Yeah, for all of us. You're going to have your reptilian part of your brain. That's your fight, your flight when you're in danger. That's just kind of that aspect. If we get past that, we're typically going to put our neural functions into two other categories. That's going to be your limbic system, and that's the “I feel” place. And then your neocortex, that prefrontal cortex, where you're going to think rationally and you're going to make decisions, you're going to process them.So what we're trying to say is, because you get this a lot when I go around and talk to people about emotional intelligence, you'll typically hear someone or a group of people identify and say, “I don't have a lot of feelings. I'm not very emotional, so I don't know if this is going to help.”[09:59] JONATHAN: “I'm a thinker, not a feeler,” right?[10:01] CLAY: That's correct, which just means that they're leaning much more heavily into one area of their brain than the others. That doesn't mean that they don't feel. It doesn't mean that that limbic system is depressed or deformed or anything else; it just means that they are not as aware that that part of their brain is functioning and can function for them in positive, neutral or negative ways.Again, if you were to describe me and say, “Hey Clay, on a scale of 1 to 10, how emotional are you,” most people then link that to when's the last time you cried? Do you get chill bumps when you watch a video, or a commercial at Christmas, or whatever? And I would say, no, that's not the type of person I am. But that still doesn't mean that that limbic system within my brain isn't an active part of the brain. Because it is. For all of us it is, we're just not leaning into it.[11:14] JONATHAN: So is there a way—I'm sure we're all thinking of a person that perhaps is not leaning into their limbic system, and we're thinking, How do you exercise that? And I'm assuming that your goal with clients and that sort of things is to try and help find balance. I assume you want a balance between being in touch with emotions, right, because emotions can be good indicators. They can also mislead, but they can be good indicators. And then you need a rational side to help navigate that. So how do you sort of exercise—and we can do both sides of that—how do you, for those who are very much a feelings-generated person, how do they exercise their thinking and vice-versa?[12:10] CLAY: All right. So let's start with the person who typically is not necessarily a feeling-type person. I'll give you an example. I had a client several years ago, and he was a CEO of a company and I got brought in to work with him. We were meeting in the lobby of the hotel, like in the restaurant, and I asked him, I said, “Tell me a recent story about something that went wrong at work.”So he tells me the story. And after he finishes, I said, “How do you feel about that?” And he said, “Bad.” I said, “Try something a little bit more deep, descriptive.” And he just stared at me and said, “I don't know, it just made me feel bad.” So I said, “Have you ever heard of the ‘emotions wheel'? It's a very common graphic, you can google it.”So he pulled out his phone and said, “Siri, Google,” and here comes the emotions wheel. It pops up on it and he stares at it. He stares at it for probably seven minutes. I was like, “Wow, I don't know if he's going to be able to do it.”And he finally said, “Angry.”And I said, “All right! Great! This is good. This is good.” So we spent several months with that wheel, using exercises that would help him start to recognize that he has feelings that are coursing in and out of his brain that he just wasn't giving airtime to. So again, people who aren't touchy-feely or aren't kind of the emotional types, they typically won't feel anger. They're aware of that frustration, but what they typically do, they're guarding themselves. And this is where we're going to get off on a rabbit trail, so I'm going to pause myself, but they are typically guarding themselves from certain emotions they don't like or they don't believe are good or not the type of person they would be. Or pain, or whatever, again, can't go there. But that's typically what you see. So we just started to do exercises that caused him to become very aware of the emotions that were coursing through his brain and body and it became helpful. Again, it's not necessarily the end product, but we just needed to at least give some recognition.On the flip side, someone who's highly emotional, again, the way they would describe themselves, and they would say, “Well, I don't really think that much,” they do think a lot; they are just thinking primarily through their emotions. And you said it earlier: they can be great indicators, but they can also be misleading. So that's where we kind of do some exercises for people in that kind of space to really pause and start to learn where they're making their decisions from. Why are you doing this? “Because I feel like it.” What do you feel? “Well, I feel …” and they can just tell you.And so that's when you have to do some exercises where you pause and put them in situations where you say something like, “If your friend was about to do this, how would you tell him or her what to do? What kind of advice would you give them?” That gives them a pause to consider. Or it's a common kind of way that we would do it, but we would debate our emotions. So your classic, classic example for this is—and this just happened recently, so this is a true story, here in this office—I got here early because the fire company told me they needed to come and do a test on the fire system. So 6:30 in the morning I walk through here, only saw one other person in the office and said, “Hey, there's a fire alarm test.” He said, “Okay, great.”So what I didn't notice was that someone was parking and then they were coming into the front doors about ninety seconds after I warned the one person that the fire alarm would go off. And this woman came running down the hallway in panic and scared, because she and I both heard the same fire alarm, but because I had certain knowledge, I had zero panic and fear, and had no emotion towards the fire alarm whatsoever. And she had incredible emotions towards it, and therefore, she was running, she was trying to save people. She was looking for people to save because she thought that we were going up in flames, and she just couldn't believe it.So the point of that is to say when you have something that triggers emotion, you can debate it. If you know that you need to learn something about your emotions, you can debate it, again, to say, “Is there a reason for me to feel any other way? Is there a trigger or consequence that I'm concerned about? Is there any context that I could give myself that could perhaps change the way that I feel currently?”And again, they are all methods. Those are all different ways—and we can get into those exercises if you want to—but the point of those exercises is to pause yourself before you push whenever that limbic system is pushing into your vision, near the forefront of your mind, to make that the only way that you can make a decision. We're just trying to pause you enough to give you an option to have your other parts of your brain work.[18:31] JONATHAN: This sort of happened recently—I should be careful; I should use third-party examples. But my wife and I were at the beach, and our son was playing near and we were talking with friends. And we were keeping an eye on him, and then all of a sudden he was gone. And so we went into full panic mode. And we're looking in the water and it's just like it was emotion-driven. There's very little rational thought process and the panic mode strikes. He's not where he was; something terrible must have happened.And I remember after panicking for a while I finally just stopped. I did the pause, kind of what you're talking about, and I thought, “Okay, we've been here before. He knows this place.” So I told my wife, I said, “Go back up to where we're staying and check for him there.” And then I thought, “There's a little statue that I know he likes. Let me go see maybe if he's gone over there.” Because we hadn't thought, “Well, he ran past us,” because we would have seen him. But I thought, “Well, we might have been engaged in conversation and missed him.”And sure enough, as I'm running to the statue, there he is, playing in the sand. And he had run past us, chasing a seagull or something. And it was like, okay, if I just took a minute to think, all right, what are the logical things that could have happened here? But at the same time, God has given us those panic senses to where if something terrible had happened, your body is in that sort of fight, hopefully not flight, but fight mode of I need to do … I need to, as the example of the lady in the office, she's trying to save people. That's a good thing if the fire alarm is going off. But I see what you're saying in terms of just taking a minute to think, “What information do I have? What am I …?” Because I think your mind probably shuts down, you get into tunnel vision and that sort of thing.Let's talk a little bit about IQ versus EQ. And in terms of the way that we look at people, the way we consider talent, children, workplace environment, hiring, all that sort of thing. How do you see the consequences of prioritizing one over the other kind of play out? [21:04] CLAY: I'd say in the last twenty years or so there's been a push to raise the importance of EQ. Not to diminish IQ, because it's important to learn, become smart, develop that part of your brain. But this isn't a choose one over the other. Now, right, is to say we probably missed it when we were only pushing get smarter, get this score on a test, get this acceptance, then you'll be successful. Harvard Business Review came out and said that there is … the differences between good leaders and great leaders, that gap. If you were to look in that gap and see what's in there, they would say 80 percent of the contents in that gap are in the emotional intelligence sector. So that's what they would say. Daniel Goleman, who's one of the most popular voices on emotional intelligence, wrote Primal Leadership and several other books about it over the course of the past thirty years, he would say that if you're looking to define success and what's going to make you successful in this day and age, he would say 80 percent of the contents of that recipe would also be in emotional intelligence.And I think what they're saying—this is me trying to interpret a little bit—again, it's not to say, “Well, that means only 20 percent is IQ.” That's not what it's saying. It's saying we pushed, “Be smart, be smart, be smart, be smart” so hard, that's almost like a get it. Like when you look at people who work hard in high school, go to college, get really good grades, get a competitive job, I'll bring Google up in a second, but that's that pattern. We said, “IQ, IQ, IQ, IQ.” And here's how you're going to be measured on that, you're going to get rewarded. You're going to get awards, you're going to get plaques, you're going to get acceptance letters, you're going to get scholarships, and you're going to get a job.” That's the way we measure IQ. We pushed that so much, it's almost like you have to do this. But if you also add extra, what is that extra? Well, 80 percent of that extra, I would say, would be emotional intelligence. So that's where I think that those figures are coming from. You can google these things if you want to, but they did two what they would call projects where they studied their employees, one almost around 2000, and then twelve to thirteen years later. And they were very surprised, as was everyone else, because they had kind of the best of the best, the brightest people, the Ivy League schools and so on and so forth. And they were trying to differentiate why some teams were doing better than others and why some individuals were doing better than others. And that's when they started to find out that their term was “soft skills” were trumping hard skills. And they were trumping them in the sense that everyone came almost with the same hard skills—the STEM degrees that they all came with—but then why were some doing really well and why were some not? And that's when they started to see qualities like coachability, curiosity, emotional intelligence, empathy, listening. Those things were what they saw in both individuals and teams to see where people really are being successful.So as a parent and vocationally and all those kind of things, it's not that we should depress one in order to elevate the other as much as you're both working on our ability to become smarter but also your ability to be more emotional.[25:18] JONATHAN: We see this in Scripture, apart from just fruit of the spirit. What are some of the areas? Certainly there's a high level of EQ that we would see, for instance, in the Psalms, which maybe explains why David was a good king and others probably were maybe lacking in those areas. I'm trying to think it as it relates to us in the Christian life specifically and it's interesting that you bring up Google. I would think coding or something in the technology field, I wouldn't think there's as much relationality in business versus like sales or pastoral ministry or something where you really need those muscles exercised. But at the same time, it's interesting that what they're finding is that even in the technology field, your success has a balanced element to those who have the soft skills, who have elements of emotional intelligence and empathy and all those sorts of things are actually helping in that plus area, as you described it. Help us detangle some of that and just thinking like from a scriptural perspective. How does something like emotional intelligence equip you for being better in all those different areas?[27:21] CLAY: Sure. Let me stab that one real quick and then come back to some of those biblical things. You know it's interesting. If you look at statistics back when Millennials were in the limelight, I'd say about ten years ago, they would say at that point that 80 percent of them wanted to work in a place of collaboration; that is what they were desiring in a workplace. Those statistics have only gotten higher as Gen Z's are infiltrating now the workplace.So you see that push for now over half of the workforce, so regardless of what industry you're going to find, you're seeing that desire for camaraderie, teamwork, connections. So even post-COVID where a lot of things have gone hybrid, work models, it's still you're on a Teams meeting, you're on a Zoom meeting, you're still interacting. And so I have several clients, current and former, in that tech space, really smart people, and they do have to code a lot by themselves, but it's when they have to talk to the customer, when they have to talk to the teammate, when they have to interact with the boss that that's where the skills either put them into a place of advantage or [unintelligible]. So it's going to be very difficult for almost any job to be a job where you're not going to need some type of emotional intelligence skills in order to make yourself successful. Can you find it out there? Sure, there's just not that many. So most of us are going to find ourselves in positions where if we have emotional intelligence, we will succeed, stand out, excel.[29:18] JONATHAN: And we're relational beings. I mean, even by our very creation.[29:23] CLAY: Yes, absolutely. So that's that little vignette there. So I would say—you mentioned the Psalms. I mean, the Psalms are great. I love the rhythm of Psalms. I had to take a class in the Psalms when I was in seminary, I chose to, and it was fantastic. But there's almost like this general rhythm of David in the Psalms because most of them from what we understand, or at least at the onset, privately written. And obviously, some of them were more for the tribe, the songs, but typically they were private.So there's this process of raw, honest emotion about the good, the bad, and the ugly of life (I mean, not all of them are sad) and then some possible outcomes that either were happening or could happen. And then there's typically, almost in every psalm, this point to which David or the other psalmists get to where they then recognize who they are and who God is, what God might do compared to what they might do, and then there's a surrender of those things that they've felt and seen and wanted and they let go. And so that in and of itself, you could study that for a long time.Psalm 139, right, it's almost like a classic for emotional intelligence, especially the end, “Search me and know me,” right? So there's self-awareness, I want to be known. “See if there is any hurtful way in me.” That's I want to get better. But this is my favorite part is that at the very end he says, “And then lead me in the way everlasting.” The reason that's my favorite part is because of how it's saying the self-help movement gets it wrong when it puts navel-gazing and self-awareness as the end. Just become aware and the longer you can stay aware and the more that you can stay aware, you're good. It doesn't mean you're good.[31:47] JONATHAN: There's no way forward.[31:50] CLAY: That's correct. Right. So David there it's like, “Hey, I want to be aware of myself. I need to be aware of myself.” The whole psalm is basically saying, “You're absolutely aware of me. I'm pretty much under the spotlight.” I want that awareness and I want you to continue to have that awareness, not so that I can be aware; so that I can then go the ways you want me to go.When I was at Wesley, we had this phrase we would do first-year time, second-year time, third-year time [unintelligible] our second-year term. And this was the phrase that I took there. It said, “We're going to focus on you so that then we can get you out of the way.” So we wanted to have some quote/unquote navel-gazing time. We did strengths finder for them, we had emotional intelligence for them. Again, where there's a lot of awareness. But it's not just so that they can know themselves; it's so that they can know where they need help, where they need to get better, where they are doing well so that we can get all that out of the way so that we don't have to be in the limelight. We can actually then serve others [overlapping voices] and give ourselves over to the things that God wants us to do.And that's why I [unintelligible] [33:21] JONATHAN: That's right. No, you're right on, and that's a helpful sort of thought process through that. I mean, even through that lens of emotional intelligence. We live in a day and age where everything is volatile, people are triggered by anything and everything. And then you add in a layer of social media or anonymity through the computer, which sort of exacerbates our problem. How do we develop greater emotional resilience and self-control? How do we as believers navigate that terrain.[34:11] CLAY: Huge thought there for sure. I'll just take one swing at it, because that's—[34:20] JONATHAN: We'll do a five-part episode.[34:23] CLAY: Yeah, that's a big one. I'll go real technical in terms of emotional intelligence [unintelligible]. In the assessment that I'm trained in and I like to administer to people, it's got subsets. So it's got fifteen of them. Two of them, I think, speak to some of this. One of them is flexibility. And flexibility and that subset is when things change, like you've decided something is going one way but now something out of your control has changed it, how do you respond?On the other side of that coin, the next thing we administer is stress tolerance. Stress tolerance is you want things to change desperately and they're not. They're stuck. [unintelligible] And so in those two, when I look at volatility of our current culture and social media, it's you see a plan so easily in those two regards. Someone has an opinion, someone has the other one, you can't change their opinion, so what are you going to do about it? Nowadays, we just trash the other person.[35:52] JONATHAN: Ad hominem, yeah. [35:54] CLAY: That's our response. On the other side, when we had a plan and now everything has changed and we didn't get to choose that, how do we respond? We blame everybody. We have to find someone to blame because we think that that's going to make it better. Right now we look for someone to blame instead of moving into that place of resilience and grit and realizing that not everything is going to go our way. So part of that emotional intelligence, when you look at how you become flexible, become better at stress tolerance.A huge part of it is just accepting the fact that things are not always going to be good; things are not always going to go your way; and that is everybody's life. You want to take it to a biblical place, then you go back to the words of Jesus where He said, “In this world you'll have trouble.” He's already told you. And everybody's response to it. He gives you the clue, if you're doing it from a Christian perspective, He says, “But I have overcome the world,” meaning that your perspective is going to change how you respond to those situations. If the weight of the world is on that moment, you know, it'll crush you. But if you realize that that's not the weight of the world, regardless of the situation, even if it's going to hurt, those kind of things are going to take a bite out of you, it gives you the ability to realize that you can recover, you can make it through it.And that's a key part, I think, in all of that. I'll give you an example, a real practical example. I use this with my kids, but I also use this with adults for sure. I use it with myself. Ask myself this all the time. I can't remember where I came up with this, but so this is the question when you're faced with a situation that's hard, heavy, frustrating, whatever it is, and you have the option of choosing an emotional, unintelligent response, is this. This is the question I ask. Is this going to be in your book?I can say that to my kids, and they know exactly what I'm talking about. If they don't know what I'm talking about, then I give them this context. At the end of your life, you get two hundred pages to write your autobiography. This situation right now, is this a chapter? Is this a page? Is this a paragraph? Is this a sentence? Or is it on the editing floor? And almost always this will be on the editing floor. And so if it's on the editing floor, then why are we treating it like it's a chapter? And that's the context. So that's the question I ask myself, and I give it to my kids as well and that's what I tell my people at my office. Again, it gives you pause. That's the whole point of this is to pause. But the whole idea of emotional intelligence is this, and how they came up with this, I don't know. People smarter than me. I would say this: that you have six seconds to choose your emotional intelligence response, meaning that your brain likes to default to habits, and so you'll habitually just respond. You think about traffic. Any time I see traffic, I get angry, so shoulders go up, eyebrows go down, my tone changes, whatever, it's just your habit. You're choosing it, you just didn't realize that your brain is in default into the choice. You're really not giving yourself that option.But the six seconds comes into play in the sense of you can actually choose to go a different path. We're talking about neural paths. You can choose a different neural pathway. Your brain would prefer to go the habitual route because then it doesn't have to work that hard. So in all of these things, what we're trying to do is to give ourselves pause enough to alert ourselves that we're probably about to choose a default that is not the best choice, and can we train ourselves to a point where we say, ah, not to do this, probably should do this. It's the train tracks, shifting from one track to another. That's really what we're trying to do in any exercise that we do in emotional intelligence is to pause and then give that new skill an opportunity to get some [unintelligible] and get some legs [unintelligible] [41:18] JONATHAN: And it's funny, because in order to get to that position, you have to have self-awareness. You have to be aware that what's going on is—and I'm just even putting myself in situations where I'm like, oh, that is absolutely my mental state goes to a default position. Oh, this happened and I know that this is my reaction. And you're right; sometimes it's like I don't even think about it. It's just this is just what I do.It makes me think of sort of the enneagram thing, well, that's just who I am. I'm a fill-in-the-number, but there's no, okay, so is that your paradigm? Is that who you are and that defines you? Or are you at a position to where you can challenge yourself, and to your point, take a pause and consider, okay, do I have other options here? I absolutely do. Which is really, if you think about it from a gospel perspective, it's like do I have to keep choosing law over injustice for people over whatever situation? Or at what point do I choose to show grace and mercy, which by definition are undeserved for those people? And that's really where the gospel message comes in, because if God operated under our own default paradigm, if He was created in our image, then it would be law-justice, law-justice all day every day. But grace and mercy are so alien to us, and that's the beauty of Christ's work and what He has done.You've shared a lot of really great and helpful stories, but could you give us some examples of applied EQ principles in—and I'm going to give you three different things, and then I'll remind you of them if you can't remember. So one for parenting, two, the workplace, and three, the church. So we'll start with parenting. [43:32] CLAY: I'll be as practical and as vulnerable as I can. What we're trying to teach—we've got six kids, a major focus for us right now is just empathy, how to put yourself in someone else's shoes. A funny but revealing story is several years ago my wife was crying about a certain matter. One of my sons—[44:02] JONATHAN: Name redacted.[44:05] CLAY: We'll keep it redacted. One of my sons came in and saw her and immediately started crying. And then another one of my sons came in and looked at his brother and said, “Why are you crying?” And he said, “I'm crying because she's crying.” And then that brother who was not crying was like, “That's the weirdest thing I've ever seen.”[44:28] JONATHAN: That doesn't make sense to me. Yeah, yeah, yeah.CLAY: In general, we all have starting points, and those starting points have been formed and fashioned by our personality, our family systems, I mean all of these things. So that's why I love taking these type of assessments, because they show you where you're starting from. Then you get to know where you need to go. So again, take Son A in that story. Empathy is already off the charts. I mean, just his starting point is he's probably at an A-. There's one little uptick and he's perfect.The other son probably at a D or F in that area. He really needs to work on it. And that was me when I took my first assessment of emotional intelligence ten years ago, very low empathy. I've spent several months, almost half a year, keeping an empathy log so I can start to train my brain to think about someone else's emotions. And it got much better, but it's something I really had to learn. In parenting, we're saying regardless of your starting point, this is something that matters. It matters biblical standpoint, it's truly what Jesus did and still does. It, from an interpersonal standpoint, if you can't put yourself in someone else's shoes, that's going to be very difficult for you to have compassion on someone and serve someone to even care when they're not in alignment of what you want.So we have just said this matters. So we are consistently asking our kids when they say something about one of their siblings, “How do you think so-and-so feels about this? Where are they in this story?” So that's our skill right now, so it's above any other skills that we're trying to get. One, as a family of eight, we're hoping to do that well. If we can, have empathy, so we're working on that. When I think about our kids being released into the wild, and if they carry that skill with them, it will carry them a long way, regardless of what they do. And I don't need them to get recognized for it in the long way in the sense that they will do well if they do right by people.[47:29] JONATHAN: They'll be a good friend.[47:31] CLAY: Absolutely. So huge piece in that one, and that's what we've worked with there. In terms of business, I would say the really big piece of business is if you can listen, understand, and then reinterpret what you've heard to other people, you can't help but be successful, because people will flock to you because of your ability to do that. I call it the meeting after the meeting in business. And that's someone, we have a meeting and then something is lost in translation and something's then misinterpreted and then that person is, “That's not what is said. That's not what I meant at all.” And then now they have to go have a meeting about that meeting.[48:29] JONATHAN: I've been in those.[48:30] CLAY: You've been in those. We've all been in those. So now you're having a meeting about a meeting and then you're going to have to leave that meeting and have another meeting in order to let everybody else know what happened in that meeting after the meeting that should have happened in the meeting. And so that differentiator of active listening, being able to communicate empathetically, being able to communicate clearly. You know in emotional intelligence we would talk about emotional self-expression, to be able to clearly say what you're feeling, right? You can see that every day almost in practical experiences in yourself where you've got your typical passive-aggressive, bless you heart type who's lying through their teeth. They don't have any blessings for you, but that's what they say. So that type of differentiator in the business sector is massive, it's just huge, huge.Tell me the third category.[49:40] JONATHAN: The church.[49:42] CLAY: The church, yes. The church, the church, the church. Oh man, this one and a lot of different other places for this one. I'll pick one, and maybe it's probably not the most popular one, I was in ministry for, well, ran it for eighteen years and was in almost twenty years, for nineteen years. Had a lot of friends in ministry. And to see where they are now, I would say that ability to handle emotions, not just their own but other people's, burden-bearing perhaps the more specific term, and then to be able to handle the stress of that, to have mechanisms to keep that at bay. The primary term you're hearing these days is burnout. Burnout to me is when someone and they have had a moral failure, they've stolen money from the church, they've ripped their kids' lives apart, that's not good. But typically what you see before burnout—when we say burnout, like “Hey, I just can't do this anymore,” now they're completely unhealthy and that's going into sexual improprieties, that's going into financial improprieties, that's going into the idea of power and where you're getting your validity and things from. So that's what you typically see before the engine hits failure and we get to see it.And so from that emotional intelligence standpoint, you're thinking about really self-control. In emotional intelligence it's called “impulse control.” Can you have a desire, and understand it, and then make the right decision? That's one of the fifteen subsets that we look at. And if you look at people in ministry, it's so easy to get away with so many things for too long of a time, and it really comes back to [unintelligible] Scripture because [unintelligible] until it's too late. So I think impulse control is real big, again in EQ, for the church to say, “Hey, you can spend time alone with this person, you could charge this to the credit card, you could do a lot of things [unintelligible] and they're going to believe what you say.” [Overlapping voices][52:43] JONATHAN: So even in thinking about each of those ones you've just given us for children (or parenting, rather), workplace, church, it's interesting because all of those, I'm just thinking on the side of this in terms of protecting yourself—not protecting yourself in terms of I want to get away with this, but I want to prevent not having empathy. I want to be able to listen to someone and interpret and relay it back correctly to them. I want to be able to have impulse control. Those all involve, I mean, they are skills of the individual, but at the same time, it requires the assistance of others, I think. It's a very communal—which, of course, emotional intelligence is about relating with others and self. And so it's interesting in thinking about the way you've described or given those examples how much, if you're setting up safeguards or even beyond safeguards you're actually wanting to grow and develop in those skills, it requires community, it requires other around you who are committed to the same goals, so to speak. So in your work, do you—sorry, this is like bucketing rain our here. A hurricane is coming to Athens. Are you—do you encourage people to work these things out, to develop these skills, within a communal setting, accountability levels? And my power's just gone off. We're still connected, so we'll just keep going.[54:42] CLAY: Absolutely. I think the—I would encourage every person to have a communal component to every phase of emotional intelligence [unintelligible]. The assessment piece, you can take one by yourself on your computer and get a score and never share it with anyone what you scored and it would never be as effective as if you shared it.[55:05] JONATHAN: It's the navel-gazing example you gave earlier, self-help.[55:09] CLAY: We're trying to gauge our self-awareness and we're our only judges, and what have we done? So that's why when I do these assessments, my favorite one to do is the 360, because then you've got different people from all different parts of your life that are assessing you. So the assessment piece has to be in community, right? The understanding the good and the bad has to be verified in community.One of the things that we do when I take people through this coaching, especially when they come in for the 360, is to look at what we call the gap analysis. And the cool thing about the gap analysis is you'll see it on both sides of the coin. So when people say they have blind spots, what they typically means is let's say I'm a person with a blind spot. I almost always say that person thinks that they're here and they're actually here. They think they're better—which could be a blind spot. On the slip side, a blind spot is that this person thinks that he or she is here and actually they're much higher, they're here. So they have a lower self-awareness or self-image of themselves in this area than actually what's coming out of them. So you get to see both sides of the gaps. Where are you doing better than you're actually aware of and where you actually do worse? So that has to be in community.And then as you work them out and work on the skills, you're going to have to have people to work them out with and then people to let you know how you're doing. Every phase has to be in community.[56:56] JONATHAN: I'm sure people are listening to this and thinking, “I know someone who needs help with this.” Is it a subject where it's like, “Hey, I sent you a little questionnaire you can fill out to see all your blind spots”? How do you broach the subject with—is it like, “Hey, I'm working on some self-improvement stuff. Would you want to do this with me?” How do you find that others engage their colleagues, friends, family members, whatever, to see this, to have some self-awareness and bring it to the forefront without crushing them or coming across judgmental, etc.?[57:42] CLAY: Yeah, it's if you're trying to inspire—I'll use that term—someone else to do it, yeah, that's … There's not just one way, because you can have a relationship where you can say—[57:56] JONATHAN: And it depends on the person.[57:58] CLAY: Depends on the person. I will get called in to work with people who their bosses are saying, “You have to do this.” They have no choice. And then there's other people who would say, “Hey, I want to bring this up to my husband. How should I do that?” And they have to do it in a much more nuanced way. So I would definitely encourage people to get to that point where they can be honest. If you can be honest with that person, and this isn't to say, You're wrong, you're broken, you're damaged,” as much as to say, “These are skills that both of us or all of us should learn, can we do this together?” Because it's not, again, I'm certified in emotional intelligence and I teach it and coach it, but I still have to live it or I won't be emotionally intelligent. So no one arrives. You learn it, but you still have to do it. So everyone can join in. And that's what I would say the best approach to other people is to say, “Hey, let's do this together.” Because no one can say, “Hey, I hope you get to this point.”[59:13] JONATHAN: When you're like me, then you've arrived. Well, Clay, this has been such a big help for me just even in understanding the neurological things, the neurological pathways and thinking about my own mental habits that have come in play, thinking about self-awareness, other awareness. I think these are just such important factors. We see them through Scripture. We know the heart of God. We see the sovereignty of God over all things. We can have hope in Him. And just having an awareness of this, I think, helps us to serve the body, to serve the lost in such helpful ways. And so I'm grateful for your training and your expertise in this area, and I'm just grateful that you were able to take the time to join us on Candid Conversations.[01:00:13] CLAY: Glad to have done it. Thank you so much for the opportunity.[01:00:15] JONATHAN: Of course. God bless. 

“Qualitative research is understanding the why behind different emotions and different interests. …Quantitative is going to give you the actual sizing of how large of a conversation is. What I love about Social Intelligence and, specifically the social listening piece, is that balance of qual and quant.” Frank Gregory, Social Intelligence professional at Nestle USA. After starting his career in Marketing Strategy & Research, Frank has specialized in Social Listening and related social research methodologies for the past 11 years, becoming a recognized leader in the emerging Social Intelligence space.  Due to his accomplishments building out these capabilities for brands such as Audi, Hilton, and now Nestle USA, as well as founding the Social Intelligence Practices at agencies such as MediaCom and consultancies such as NorthStar Solutions Group, Frank has recently been twice recognized by the Social Intelligence Lab (the leading global trade organization in the space) as a Global Social Intelligence Insider 50 award winner, in both 2022 and 2024. In this episode, Frank Gregory, a Social Intelligence professional, shares his journey and expertise in social listening and social intelligence. He explains the importance of social intelligence for brands and how it encompasses social listening, audience segmentation, community analysis, and content performance analytics. Frank emphasizes the balance between qualitative and quantitative research in social intelligence and the need to understand the target audience. He also discusses the role of generosity in his work, including the gift of time and the importance of saying yes to helping others. Frank highlights the return on generosity, which can lead to unexpected opportunities and relationships. Chapters: 00:00 Introduction to Frank Gregory and Social Intelligence 03:43 Frank's Journey into Social Listening 07:07 Defining Social Intelligence and Its Importance 14:11 Target Audience in Social Media vs. Target Market 22:14 Ethnographic Research and Foresight Ecosystems 28:07 Addressing Privacy Concerns in Social Listening 32:45 Generosity at Work and the Return on Generosity R.O.G. Takeaway Tips: Do your research. Take a shot on someone. Know your audience.  Balance. (i.e. qualitative and quantitative research)  Make time for people.  Practice the Golden Rule.  Have a natural curiosity.  Social intelligence includes social listening, audience segmentation, community analysis, and content performance analytics. Understanding the target audience is crucial in social intelligence. Balance qualitative and quantitative research in social intelligence. Generosity in giving time and helping others can lead to unexpected opportunities. Practice the golden rule and treat others as you want to be treated. Resources: Frank Gregory  Nestle   Where to find R.O.G. Podcast: R.O.G on YouTube R.O.G on Apple Podcasts R.O.G on Spotify How diverse is your network?  N.D.I. Network Diversity Index What is your Generosity Style?  Generosity Quiz Credits: Frank Gregory, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc. Coming Next: Please join us next week, Episode 186, with Shannon Cassidy for a Generous Leadership Coaching Tip.

How can risk managers in higher education get a better understanding of how real-time perceptions of their institution by students, faculty, staff, and the public at large can inform their work? In this episode, we'll hear from Liz Gross, CEO of Campus Sonar and Rebecca Rapp, General Counsel and Chief Privacy Officer of Ascendium talk about three areas of risk where the concept of social intelligence can be another source of information when making assessments: workforce and employer reputation; overall institutional reputation or brand health; and high-publicity crises.Campus SonarLiz GrossRebecca RappRebuilding Public Trust in Higher EducationConnect with URMIA & URMIA with your network-Share /Tag in Social Media @urmianetwork-Not a member? Join ->www.urmia.org/join-Email | contactus@urmia.org Give URMIA Matters a boost:-Give the podcast a 5 star rating-Share the podcast - click that button!-Follow on your podcast platform - don't miss an episode!Thanks for listening to URMIA Matters!

This week on Futuristic we're talking about the new ChatGPT-4o model, GPT officially passes the Turing Test, the OAI founder who thinks AGI is only 2-3 years away, Ilya has left OAI, Sam Altman doesn't think we are worried enough about how AI will impact the economy, Google's medical AI destroys GPT's benchmark and outperforms doctors and ChatGPT-4 beat 100% of all psychologists in a study of Social Intelligence.

In this episode, a family prank goes terribly wrong, Jenn reveals her “hot-grandma-like” tendencies, Billy tells people to act like a dog and the topic of Social Intelligence dominates the conversation!  _ _ _ _ _Official WebsiteInstagramTwitterFacebookYouTube

Welcome to our in-depth review of Robert Greene's best-selling book "Mastery"!

SummaryJoin hosts Shawn Black and Jim Robinson for an enlightening discussion on the critical role of social and emotional intelligence in the service industry. In this episode, they dive deep into the interplay of these vital skills and how they shape interactions and leadership within service-oriented businesses. Shawn, with his dynamic background in company development, and Jim, bringing his straightforward insights, explore how understanding and harnessing these aspects of intelligence can lead to more effective and empathetic leadership and service delivery. In our increasingly digital world, where remote work and Zoom interactions often leave us feeling disconnected, Shawn and Jim discuss the challenges and solutions to maintaining and enhancing essential skills like self-awareness and empathy to drive the overall success of service-oriented businesses. They'll also talk about the unique pressures and cultural considerations that affect how different roles within a company—from field technicians to executive staff—develop and utilize these essential skills.Whether you're leading a team or interacting with clients, this episode is packed with actionable advice and lighthearted moments to help you enhance your professional and personal interactions. Don't miss this engaging exploration of the less talked about but essential skills that can elevate your service game to the next level.Show Notes(0:00) Introduction (2:51) Emotional Intelligence in the Service Industry(6:33) How Zoom Fatigue Impacts Emotional Intelligence(10:03) Social Intelligence vs. Emotional Intelligence(11:51) Social Intelligence's Role in Leadership(18:39) Teaching Emotional Intelligence to New Hires(22:31) Strategies for Improving Social and Emotional Intelligence(26:43) Teaching Different Roles Social and Emotional Intelligence(32:41) Closing ThoughtsLinksShawn BlackJim Robinson CGP Maintenance and Construction

In this episode of the Complete Curiosity Podcast, hosts Ralph Behnke and Dr. Alan Watkins explore the intriguing theme of "Mindful Leadership." They dissect the essence of mindfulness in leadership roles, shedding light on its profound effects on decision-making and team dynamics. From enhancing emotional intelligence to fostering a culture of compassion, Ralph and Alan delve into practical strategies for integrating mindfulness into the fabric of leadership. Drawing on neuroscience and real-world examples, they unveil the neuroscience behind mindfulness practices and their transformative impact on organisational effectiveness. Whether you're a seasoned executive or an emerging leader, this episode offers valuable insights for harnessing mindfulness to lead with clarity and purpose. Tune in to this enlightening episode of 'Complete Curiosity' to discover the keys to becoming a mindful leader.

The skills that matter most are those that make a difference.  Few are more important to supervisors than those needed to build cohesive and productive teams.  In this episode, AEU LEAD Director Joe White highlights the importance of social intelligence and offers suggestions for ways frontline leaders can effectively demonstrate it.View this episode on the AEU website.About JoeAs Director of AEU LEAD, Joe White focuses on helping members transform operational goals into actionable plans through a structured change management process. Prior to joining AEU, Joe was a senior consultant for E.I. DuPont's consulting division, DuPont Sustainable Solutions (DSS). He joined DSS in 2011 to develop the next generation of safety practices using extensive research in behavioral sciences he's compiled over a period of nearly two decades. His efforts resulted in the development of The Risk Factor, which is now the flagship instructor-led offering for the consulting division. Combined, Joe has 26 years of operational safety experience, the majority of which was with DuPont. Joe has been published in Occupational Health & Safety Magazine for his prominent work in safety relative to behavioral and neurosciences and is an event speaker at many leading industry conferences including National Safety Council (NSC) Congress and Expos, American Wind Energy Association (AWEA), and National Maritime Safety Association (NMSA). Joe is a graduate of Virginia Commonwealth University and has a B.S., in Safety and Risk Administration.Where you can find JoeConnect with Joe on LinkedIn======================Supervisor Skills: Secrets of Success is a production of AEU LEAD, a division of The American Equity Underwriters, Inc. With 60 years of combined industry experience, our supervisor training program gives mid-level managers in the maritime industry the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their companies. Find AEU: amequity.com | Linkedin | Facebook

The conversation about social media and employer branding continues with a look at social intelligence. Like potential students, higher ed job seekers are investigating campuses while current employees are using social media to promote their work, discuss what's happening at their institutions, and more. There are also those online users who are voicing their opinions about campuses where they used to work. However, too many administrations are unaware of how this online activity impacts their employer brands. Liz Gross visited “I Wanna Work There!” to chat about social intelligence, and she gave tips that any college or university can use for great employer branding.Here are your takeaways for episode 21:You'll learn what social intelligence is and how it is used in higher ed.You will hear about what faculty and staff are talking about on social media.Finally, you get an idea of how higher ed job seekers, especially Generation Z and marginalized , are using social media and other online platforms to investigate the quality of the employee experience on campuses.Guest Name: Liz GrossGuest Social: https://www.linkedin.com/in/lizgross/Guest Bio: Liz Gross is the founder and CEO of Campus Sonar, which partners with higher education focused leadership teams to guide research-led transformation grounded in social intelligence. She is an award-winning speaker, author, and strategist with 20 years' experience in higher ed and strategic social listening programs. LIz received a Ph.D. in Leadership for the advancement of learning and service in higher education at Cardinal Stritch University, a master's degree in educational policy and leadership from Marquette University, and a bachelor's degree in interpersonal communication from the University of Wisconsin-Stevens Point. - - - -Connect With Our Host:Eddie Francishttps://www.linkedin.com/in/eddiefrancis/https://twitter.com/eddiefrancisAbout The Enrollify Podcast Network:I Wanna Work There is a part of the Enrollify Podcast Network. If you like this podcast, chances are you'll like other Enrollify shows too! Some of our favorites include Confessions of a Higher Ed Social Media Manager and Talking Tactics. Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.Connect with Us at the Engage Summit:Exciting news — many of your favorite Enrollify creators will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we'd love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI. Use the discount code Enrollify50 at checkout, and you can register for just $200! Learn more and register at engage.element451.com — we can't wait to see you there!

Scott McNealy stands as a prominent figure in the tech industry, celebrated for his role as the co-founder and former CEO of Sun Microsystems. Established in 1982, Sun Microsystems quickly rose to prominence in Silicon Valley, renowned for its groundbreaking computer hardware, software, and network computing solutions. Its transformative contributions, such as Unix workstations and the Java programming language, left an indelible mark on the tech landscape before its acquisition by Oracle in 2010.After 22 years as CEO of Sun Microsystems, Scott stepped down and co-founded WayIn, a social intelligence and visualization company, and played a crucial role in shaping its direction.Beyond his corporate ventures, Scott has been deeply involved in philanthropic and educational initiatives. He co-founded Curriki, an online platform providing free educational resources to students and educators worldwide.As Chairman Emeritus of LittleHorse, Scott continues to be engaged in the tech ecosystem, offering guidance and support to emerging companies. Additionally, his role as an Operating Partner at Flume Ventures underscores his dedication to fostering innovation and supporting startups in their journey to success.*The Founder Hour is brought to you by Outer. Outer makes the world's most beautiful, comfortable, innovative, and high-quality outdoor furniture - ALL from sustainable materials - and is the ONLY outdoor furniture with a patented built-in cover to make protecting it effortless. From teak chairs to fire pit tables, everything Outer makes has the look and feel of what you'd expect at a 5-star resort, for less than you'd pay at a big box store for something that won't last.For a limited time, get 10% off at www.liveouter.com/thefounderhour. Terms and conditions apply. Follow The Founder Hour on:Instagram | www.instagram.com/thefounderhourTwitter/X | www.twitter.com/thefounderhourLinkedIn | www.linkedin.com/company/thefounderhourYouTube | www.youtube.com/@thefounderhour

This episode is the third in our series about The Leadership Compass. Mel discusses the concept of Social Intelligence (SQ), with Michelle. SQ is a crucial component of The Leadership Compass. She articulates SQ as essential for leaders to intentionally build their professional brand and leverage strategic networks. This skill complements Business Intelligence (BQ) and Emotional Intelligence (EQ), enhancing a leader's ability to succeed in their roles.Michelle emphasizes the importance of SQ in the context of leadership, highlighting the need for women, in particular, to balance interpersonal skills with business acumen. She shares insights on creating a robust professional identity, strategic networking, and using powered up communication to enhance visibility and credibility.The conversation also touches on the practical benefits of a strategic network in achieving business goals and advancing careers. Michelle's personal revelations and the strategic approach to networking and brand building serve as a guide for listeners to refine their SQ.Listeners interested in a deeper exploration of SQ and its integration with BQ and EQ can find Michelle's book, "The Leadership Compass," available for purchase. The book is a comprehensive guide for women leaders to reach their full potential, available on michelleredfern.com and major retailers like Amazon and Booktopia.Links and ResourcesThe Leadership Compass book offers a deeper look at essential leadership skills. For more information and to pre-order, visit michelleredfern.com/books. Hosted on Acast. See acast.com/privacy for more information.

Can a candidate's online presence reveal a lot about their authenticity, values, and potential red flags? In person at the HR Tech conference we get the down-low on social media background screening from FAMA CEO Ben Mones.  Big year so far with FAMA - they are the leading platform for screening for workplace misconduct.  FAMA acquires Social Intelligence, better friends than foes. The Hunova partnership offers a comprehensive talent intelligence, it feels like the first time you downloaded Waze - life just got easier. The most common type of workplace issue is harassment. Business impact of hiring bad apples will spoil the whole barrel. 

Often times business owners will completely overlook the social aspect of how to operate, focusing entirely on numbers, metrics, and other things that are tangible on the balance sheet. And they miss huge opportunities throughout their business. Time to get smart!

Often times business owners will completely overlook the social aspect of how to operate, focusing entirely on numbers, metrics, and other things that are tangible on the balance sheet. And they miss huge opportunities throughout their business. Time to get smart! Learn more about your ad choices. Visit podcastchoices.com/adchoicesSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

The Power of E.Q.: Social Intelligence, Reading People, and How to Navigate Any Situation By: Patrick KingHear it Here - https://adbl.co/3OJ4V72https://www.amazon.com/dp/B0C3CC2RM3Your success in life will depend on how good you are with people. Sorry, that's the harsh truth.But the good news is that this is a trainable skill - and this book is an amazing start.Make a smashing first impression and make people crave your presence.The Power of E.Q. is as practical as a book can be. You will get techniques to use immediately on the people around you, and you will suddenly realize how much you have been missing! You will gain a deep understanding of emotional intelligence and the small signs behind what people are thinking and feeling. Imagine how much more easily you could make friends or befriend business partners if you could analyze them better.Read and analyze people with such stunning accuracy that they will be shocked.Patrick King is an internationally bestselling author and social skills coach. His writing draws of a variety of sources, from scientific research, academic experience, coaching, and real-life experience.Find the shortcuts to connecting with people in record time. conversational intelligence and how to empathize in 4 steps how to step outside of your own perspective and read the emotions of others cold reading and being an expert at finding "clues" about people understanding emotions and how to label yourself and others how high-quality questions will make you seem like a mind reader#DrDurvasula #PatrickKing #RussellNewton #NewtonMG #PatrickKing #PatrickKingConsulting #SocialSkillsCoaching #ThePowerofE.Q. #HandlingBigEgos—IncludingYourOwn #

Daniel Goleman visits Google to discuss his book “Social Intelligence: The New Science of Human Relationships.” In this book, Goleman brings to life the field of social neuroscience that has emerged in the 21st century. He shows that far more than we are consciously aware, our daily encounters with parents, spouses, bosses, and even strangers shape our brains and affect cells throughout our bodies. Our relationships create a setpoint for our daily moods and influence our immune response; they are crucial to achievement in students and workers; they determine whether or not some genes are expressed, for good or ill. Above all, Goleman explores the foundations of rapport, love, cooperation, and altruism, with major implications for the wellbeing of our families, communities, and workplaces. Whether you read this book as a lover or parent, medical professional or businessperson, teacher or community leader, you will never see your relationships in the same way again. Originally published in November of 2007. Visit http://youtube.com/TalksAtGoogle/ to watch the video.

Ever wished you had a roadmap to guide you through challenging conversations and help you build better relationships? Well, our guest Ryan Franklin, author of "The Christian Leader Blueprint" is here to provide just that. We venture into the complexities of conversations that usually amplify stress - be it the holiday season, performance reviews, or budget planning. Ryan generously shares his wisdom drawn from a compelling journey, which has seen him guide leaders to their greatness. Learn from his insights about the importance of self-awareness, emotional management, and how an abundant life can be hindered by small, yet significant obstacles.As we move forward, we delve into the profound concept of social intelligence, as we explore the four pillars of personal development. We focus on how to build more productive relationships, an art that often goes unnoticed. Borrowing from biblical perspectives, we learn how to manage our interactions with others, argue effectively, and navigate challenging conversations. We wrap up our conversation with Ryan's personal story and how his assessment and book, "The Christian Leader Blueprint", have been transformative tools. The balance between individual and shared rhythms comes to the fore as an invaluable insight for cultivating stronger relationships. Tune in and enrich your relationships with these game-changing perspectives!------------Order your copy of the book at RedefineYourServantLeadership.com, and don't forget to utilize the additional resources, or purchase access to the Workbook and Coaching Videos.Send your Leadership and Business questions to Jon at podcast@leadwell.com.For more information visit https://leadwell.comThe Leadwell Podcast gives mission-driven leaders principled and practical advice to do just that, lead well.In each episode, your host Jon Kidwell, interviews leaders with great stories, to share strategies that help leaders navigate complex, confusing, and often down-right challenging leadership, personal growth, business, and workplace culture situations.Jon is a nonprofit executive turned coach, speaker, author, and CEO of a leadership development company. In working with nonprofits and businesses, big and small, he realized the unique challenges leaders face when they are committed to keeping the mission and people the top priority. Those leaders' commitment to their principles and the people they lead, plus seeing the need for more leaders who strive to do the right thing, the right way, for the right reasons, is what inspired Jon to start a leadership development company dedicated to the success of mission-driven leaders and their organizati...

Heather Younger: The Art of Active Listening Heather Younger is an experienced international keynote speaker, best-selling author, CEO, and Founder of Employee Fanatix. Known as The Employee Whisperer, Heather harnesses humor, warmth, and an instant relatability to engage and uplift audiences and inspire them into action. She is a Certified Diversity Professional, certified in Emotional and Social Intelligence and DiSC, and is also the author of three books. Her previous best-selling book, The Art of Caring Leadership: How Leading with Heart Uplifts Teams and Organizations, was praised for offering powerful insights for developing authentic, thoughtful, and purposeful leaders and change-makers. She's the author of The Art of Active Listening: How People at Work Feel Heard, Valued, and Understood*. When you know how to listen, people will share more. We may or may not always be able to resolve every concern, but we can be sure others are heard. In this conversation, Heather and I discuss how we can shift from listening for what we want to hear towards listening for what we need to learn. Key Points Some issues can only be resolved through better listening. That alone makes this a critical skill for leaders. When you know how to listen, people will bring things to you. Listen for not what you want to hear but what you want to learn. Listening is not just about what's been said, but also about what is seen. Get beyond simply, “What I hear you saying is…” Some leaders have a fear about the direction that a response might take a conversation. Remember that often people first and foremost want to be heard, regardless of what happens next. Nobody is ready to listen at every moment. Taking time to center yourself for a conversation in a few minutes or later in the day can be helpful for both parties. Resources Mentioned The Art of Active Listening: How People at Work Feel Heard, Valued, and Understood* by Heather Younger Art of Active Listening Certification Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes The Way to Have Conversations That Matter, with Celeste Headlee (episode 344) Four Habits That Derail Listening, with Oscar Trimboli (episode 500) How to Help Others Be Seen and Heard, with Scott Shigeoka (episode 654) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

Does everyone you know seem to be more outgoing, funny, and charismatic than you? Do you feel like no matter how hard you try your social skills are lacking? We all have the ability to feel socially inferior from time to time, and we can only feel that way if we harbor those thoughts about ourselves. Eleanor Roosevelt said “No one can make you feel inferior without your consent.”, and this holds true with social skills. Episode 155 will help you to see the destructive power of stinkin' thinkin' and how to see yourself as socially superior rather than inferior. Free Course: The Assertiveness Accelerator Free Guide: The Ultimate Way to Start Conversations and Leave Them Wanting More Get on the waitlist and be the first notified when we open The School of Social Mastery Schedule  your: "Radiate Social Confidence Now" Chemistry Call   The Social Priming System: The #1 Way to create your desired social outcomes Social Confidence Pro  FREE Download: ---> Essential Business Etiquette Tips: The Definitive List of "Must-Know" social rules for success with co-workers, clients, and customers

Support Rise Station on Patreon & Unlock Exclusive Benefits: https://www.patreon.com/RiseTribe207   Episode Introduction:  It's time to increase your social intelligence. Tune in to find out why and how!   Episode Summary:  In this week's episode of the Rise Station Podcast, we're talking all about social intelligence. We start by understanding what social IQ is and how it's different from emotional IQ. We then talk about the benefits of having high social intelligence and then finally conclude the episode by discussing five ways to increase one's social IQ.   Rise Tribe Takeaways: When we increase our social intelligence, we increase our ability to build healthy relationships.   Benefits of High Social IQ: Improved relationships. Improved leadership skills. Economic success. Avoids conflicts. Improved mental wellbeing.   How to Increase Your Social Intelligence: Keep track of how you're feeling. Approach interpersonal relationships with receptiveness. Put yourself in the other person's shoes. Read invisible interconnections in social settings. Learn to interpret non-verbal behaviors.   Help us grow and reach out to more amazing individuals such as yourself by leaving a positive rating + review on Apple Podcasts: https://podcasts.apple.com/us/podcast/rise-station/id1565362467   Connect With Us:    Email: media@restorativefamilyservices.com Website: https://restorativefamilyservices.com/ Instagram: https://www.instagram.com/restorativefamily/ Facebook: https://www.facebook.com/RestorativeFS

Chapter 1 What's Social Intelligence"Social Intelligence: The New Science of Human Relationships" is a book written by Daniel Goleman. Published in 2006, it explores the concept of social intelligence and its impact on our relationships, communication, and overall well-being. Goleman argues that social intelligence is a crucial skill in navigating the complexities of human interactions and achieving success in various aspects of life. The book combines scientific research, personal anecdotes, and practical advice to help readers develop their social intelligence and enhance their understanding of others.Chapter 2 Why is Social Intelligence Worth ReadThere are several reasons why "Social Intelligence" by Daniel Goleman is worth reading:1. Comprehensive understanding of social skills: The book explores various dimensions of social intelligence, helping readers develop a comprehensive understanding of social skills. It covers areas such as empathy, emotional awareness, social awareness, listening skills, and effective communication.2. Scientifically-backed research: Goleman incorporates scientific research and studies to support his points. He draws on psychology, neuroscience, and sociology to explain the importance and impact of social intelligence. This evidence-based approach lends credibility to the information presented in the book.3. Practical advice and strategies: The author provides practical advice and strategies for improving one's social intelligence. Goleman offers actionable steps and exercises that readers can implement in their daily lives to enhance their social interactions and relationships. This makes the book valuable in terms of its practical applications.4. Relevance to personal and professional success: Social intelligence plays a crucial role in personal and professional success. It affects our relationships, leadership abilities, and overall well-being. Goleman highlights the significance of social intelligence in various domains of life and explains how it can positively impact different aspects of our lives.5. Insight into emotional intelligence: Goleman is renowned for his groundbreaking book "Emotional Intelligence," and "Social Intelligence" acts as a natural extension of that work. By reading this book, readers will not only gain an understanding of social intelligence but also deepen their insight into emotional intelligence and how they both intertwine.6. Engaging and accessible writing style: Goleman's writing style makes complex concepts easy to understand. He uses relatable examples, case studies, and stories to illustrate his points effectively. The book is engaging and accessible to both experts and general readers.7. Enhanced social awareness and empathy: By exploring social intelligence through Goleman's perspective, readers can develop a greater sense of social awareness and empathy. Understanding the needs, emotions, and experiences of others can lead to more meaningful relationships and better interpersonal interactions.Overall, "Social Intelligence" by Daniel Goleman is worth reading because it offers valuable insights, practical strategies, and a deeper understanding of social skills that can benefit individuals in various aspects of their lives.Chapter 3 Social Intelligence Summary"Social Intelligence: The New Science of Human Relationships" by Daniel Goleman is a book that explores the importance of social intelligence in our lives and how it plays a crucial role in building and maintaining healthy relationships.Goleman begins by defining social intelligence as the ability to understand and manage emotions in oneself and others, and to use this understanding to navigate social situations effectively. He argues that