Podcasts about professionalism

In this episode, host Alex Batesmith sits down with Dr Rachel Killean and Dr Lauren Dempster to discuss their groundbreaking new book, Green Transitional Justice (Routledge, 2025). The conversation explores the urgent need to rethink transitional justice (TJ) in light of the environmental crises facing post-conflict societies. Dr Killean and Dr Dempster begin by explaining what drew them to the intersection of TJ and environmental harm. Their book emerges from a shared concern that traditional TJ mechanisms—designed to address human rights violations in post-conflict settings—have largely ignored the profound and lasting harms inflicted on Nature. They deliberately use the term “harms against Nature” to signal a shift away from anthropocentric language and to foreground the agency and value of the natural world. The book is structured around four major critiques of the TJ field. First, the authors argue that knowledge production in TJ is shaped by Eurocentric and neocolonial perspectives, often marginalising Indigenous and feminist epistemologies. They advocate for a more inclusive approach that recognises lived experience, interconnectivity, and the importance of naming environmental harm. Second, they critique the dominance of “anthropocentric legalism” in TJ—where legal frameworks and human rights discourses prioritise human victims and overlook ecological damage. This, they argue, limits the field's ability to respond meaningfully to environmental destruction. The third critique addresses how TJ mechanisms often leave structural inequalities intact. Concepts like “slow violence” and “crimes of the powerful” help illuminate how environmental harms are ongoing and systemic, not just episodic. The authors call for a shift toward transformative environmental justice, drawing on thinkers like Nancy Fraser to propose a model that includes redistribution, recognition, and representation. Finally, the book challenges the neoliberal underpinnings of TJ, particularly its alignment with economic growth and extractivism. Instead, Killean and Dempster explore alternative worldviews—buen vivir, Ubuntu, and ecological swaraj—that offer more holistic, communitarian approaches to justice. In closing, the authors outline six guiding principles for “greening” TJ, including decolonising justice, recognising non-human victimhood, and rejecting neoliberal inevitability. While acknowledging the challenges of such a radical reimagining, they remain hopeful that the field can evolve to meet the intertwined needs of people and planet. Alex Batesmith is an Associate Professor in Legal Professions in the School of Law at the University of Leeds, and a former barrister and UN war crimes prosecutor. His University of Leeds profile page can be found here Bluesky: @batesmith.bsky.social LinkedIn: https://www.linkedin.com/in/batesmith/ His recent publications include: ‘“Closeted” Cause Lawyers in Authoritarian Cambodia' (with Kieran McEvoy) Law and Society Review (2025) 1-33 DOI:10.1017/lsr.2025.29 (open access) “Cambodia and the progressivist ‘imaginary': The limitations of international(ised) criminal tribunals as mechanisms for implementing human rights” in Louisa Ashley and Nicolette Butler (eds), The Incoherence of Human Rights in International Law: Absence, Emergence and Limitations (Routledge, 2024 ISBN13: 978-1-032638-03-4) “‘Poetic Justice Products': International Justice, Victim Counter-Aesthetics, and the Spectre of the Show Trial” in Christine Schwöbel-Patel and Rob Knox (eds) Aesthetics and Counter-Aesthetics of International Justice (Counterpress, 2024 ISBN 978-1-910761-17-5) "Lawyers who want to make the world a better place – Scheingold and Sarat's Something to Believe In: Politics, Professionalism, and Cause Lawyering" in D. Newman (ed.) Leading Works on the Legal Profession (Routledge, July 2023), ISBN 978-1-032182-80-3) Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/new-books-network

In this podcast episode, host Michelle Frechette  welcomes Felix Arntz, a senior software engineer at Google, about his decade of contributions to the WordPress community. Felix shares insights on effective communication, persistence, and attention to detail in open-source collaboration. He highlights the importance of building relationships, learning from others, and embracing the welcoming nature of the WordPress community. The episode also introduces Felix's new "View Transitions" plugin, designed to enhance user experience. Listeners are encouraged to engage, contribute, and build connections within the WordPress ecosystem.Top Takeaways:Attention to Detail Is a Key Marker of ProfessionalismFelix and Michelle emphasized that small details—like capitalizing the "P" in WordPress—may seem trivial but are taken seriously by seasoned professionals. This attention to detail reflects pride in one's work and often becomes a litmus test for developers and marketers alike when assessing quality and seriousness.Thinking at Scale and Growing Gradually Are Crucial in Open Source Contribution: Felix discussed the importance of thinking at scale, especially when contributing to WordPress core. A feature might work well for a blog with 80 posts but break down on a site with tens of thousands. Additionally, contributors are encouraged to increase scope gradually, starting with bug fixes, so they can build trust, demonstrate commitment, and avoid burnout or disappointment when larger proposals stall.Personal Motivation Can Guide Your Niche in Open Source Work: Felix shared how his contributions to WordPress core initially grew out of real-world problems he encountered during freelance work. This insight reinforces the idea that contributors should follow their authentic interests and pain points when selecting where to focus their energy, making their efforts more sustainable and impactful.Relationships and Community Are the Heart of the WordPress Project: Michelle and Felix agreed that building personal relationships—whether at WordCamps, online, or through collaborative work—is not just rewarding personally, but also essential for project momentum. Felix shared how meeting someone briefly in person changes how online collaboration feels. Michelle told a moving story about how her community connections helped her navigate an inaccessible travel situation, underscoring the tangible power of WordPress friendships.Mentioned in the Show:This Week in WordPressFelix-Arntz.me

In this episode, host Alex Batesmith sits down with Dr Rachel Killean and Dr Lauren Dempster to discuss their groundbreaking new book, Green Transitional Justice (Routledge, 2025). The conversation explores the urgent need to rethink transitional justice (TJ) in light of the environmental crises facing post-conflict societies. Dr Killean and Dr Dempster begin by explaining what drew them to the intersection of TJ and environmental harm. Their book emerges from a shared concern that traditional TJ mechanisms—designed to address human rights violations in post-conflict settings—have largely ignored the profound and lasting harms inflicted on Nature. They deliberately use the term “harms against Nature” to signal a shift away from anthropocentric language and to foreground the agency and value of the natural world. The book is structured around four major critiques of the TJ field. First, the authors argue that knowledge production in TJ is shaped by Eurocentric and neocolonial perspectives, often marginalising Indigenous and feminist epistemologies. They advocate for a more inclusive approach that recognises lived experience, interconnectivity, and the importance of naming environmental harm. Second, they critique the dominance of “anthropocentric legalism” in TJ—where legal frameworks and human rights discourses prioritise human victims and overlook ecological damage. This, they argue, limits the field's ability to respond meaningfully to environmental destruction. The third critique addresses how TJ mechanisms often leave structural inequalities intact. Concepts like “slow violence” and “crimes of the powerful” help illuminate how environmental harms are ongoing and systemic, not just episodic. The authors call for a shift toward transformative environmental justice, drawing on thinkers like Nancy Fraser to propose a model that includes redistribution, recognition, and representation. Finally, the book challenges the neoliberal underpinnings of TJ, particularly its alignment with economic growth and extractivism. Instead, Killean and Dempster explore alternative worldviews—buen vivir, Ubuntu, and ecological swaraj—that offer more holistic, communitarian approaches to justice. In closing, the authors outline six guiding principles for “greening” TJ, including decolonising justice, recognising non-human victimhood, and rejecting neoliberal inevitability. While acknowledging the challenges of such a radical reimagining, they remain hopeful that the field can evolve to meet the intertwined needs of people and planet. Alex Batesmith is an Associate Professor in Legal Professions in the School of Law at the University of Leeds, and a former barrister and UN war crimes prosecutor. His University of Leeds profile page can be found here Bluesky: @batesmith.bsky.social LinkedIn: https://www.linkedin.com/in/batesmith/ His recent publications include: ‘“Closeted” Cause Lawyers in Authoritarian Cambodia' (with Kieran McEvoy) Law and Society Review (2025) 1-33 DOI:10.1017/lsr.2025.29 (open access) “Cambodia and the progressivist ‘imaginary': The limitations of international(ised) criminal tribunals as mechanisms for implementing human rights” in Louisa Ashley and Nicolette Butler (eds), The Incoherence of Human Rights in International Law: Absence, Emergence and Limitations (Routledge, 2024 ISBN13: 978-1-032638-03-4) “‘Poetic Justice Products': International Justice, Victim Counter-Aesthetics, and the Spectre of the Show Trial” in Christine Schwöbel-Patel and Rob Knox (eds) Aesthetics and Counter-Aesthetics of International Justice (Counterpress, 2024 ISBN 978-1-910761-17-5) "Lawyers who want to make the world a better place – Scheingold and Sarat's Something to Believe In: Politics, Professionalism, and Cause Lawyering" in D. Newman (ed.) Leading Works on the Legal Profession (Routledge, July 2023), ISBN 978-1-032182-80-3) Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/environmental-studies

Tanya Bugbee turned challenges into opportunities and built a thriving career in real estate coaching. This episode dives into mentorship, resilience, and actionable strategies for intentional living.See full article: https://www.unitedstatesrealestateinvestor.com/turning-challenges-into-opportunities-on-the-journey-to-empowering-realtors-with-tanya-bugbee/(00:03) - Welcome to The REI Agent Podcast(00:12) - Introducing Mattias and Erica(00:25) - Mattias Recaps His Week as a Temporary Solo Parent(02:14) - Challenges of Balancing Parenting and Business(04:03) - Reflection on Preparation and Gratitude for Single Parents(05:40) - Special Opportunity at JMU Housing Simulation(07:55) - Importance of Hands-On Experience in Real Estate(09:22) - Introduction to Guest: Tanya Bugbee, Business Coach(10:35) - Tanya's Fascinating Journey to Real Estate Coaching(13:18) - Overcoming Challenges and Starting Over in Different States(15:48) - How Coaching Transformed Tanya's Career(17:05) - Transition from Corporate World to Entrepreneurship(18:30) - Mattias and Tanya Reflect on Yearly “Starting Over” Mindset(20:47) - Tips for Relocating and Starting Over in Real Estate(23:10) - The Value of Hiring a Coach(25:20) - Navigating Stress and Staying Focused During Change(27:35) - Reframing Buyer Representation Agreements as Opportunities(30:22) - Building Confidence and Professionalism as Agents(32:10) - Leveraging Investment Experience to Serve Clients(34:18) - Tanya's Business Planning Strategies for Real Estate Professionals(36:50) - Embracing Challenges and Creating a Thriving Business(38:12) - Closing Thoughts on Intentional Living and Goal AchievementContact Tanya BugbeeTanya Bugbee Consulting & CoachingFacebookInstagramLinkedInYouTube--For more fantastic content like this to lead you to your ultimate holistic success, please visit reiagent.com

Luke Acree built a $70M empire using timeless marketing principles, print media, and relentless follow-up. This powerful episode will reignite your business strategy with bold, authentic, relationship-driven tactics. Full article: https://www.unitedstatesrealestateinvestor.com/the-million-dollar-marketing-mindset-to-create-authentic-relationships-and-success-with-luke-acree/(00:00) - Introduction to The REI Agent Podcast(00:12) - Meet Luke Acree: Serial Entrepreneur and ReminderMedia President(00:56) - Building a $70M Media Business with Family(02:02) - The Secret to Marketing: Relationship Over Transaction(04:45) - How Real Estate Agents Fail at Branding(06:19) - Why Most Agents Don't Follow Up(08:35) - Creating "Sticky" Content That People Actually Remember(10:42) - Magazine Strategy That Crushes Email Marketing(13:03) - Personal Stories Sell Better Than Stats(15:38) - Authenticity vs. Professionalism in Agent Marketing(18:01) - Why Luke Still Makes Sales Calls Every Day(20:27) - The 12-Month Commitment Rule for Success(23:09) - How to Get 100 Referrals a Year(25:44) - The Business Card Is Dead: Here's What Works Instead(28:17) - Leveraging Print in a Digital World(30:31) - Luke's Top Advice for New Agents(32:59) - The ROI of Persistence in Real Estate(35:24) - Mattias Reflects on Relationship-Based Selling(37:01) - Closing Thoughts and Where to Find LukeMentioned ReferencesStart with Why by Simon SinekThe 7 Habits of Highly Effective People by Stephen R. CoveyHow to Win Friends and Influence People by Dale CarnegieThink and Grow Rich by Napoleon HillAtomic Habits by James ClearThe E-Myth Revisited by Michael E. GerberGood to Great by Jim CollinsThe Psychology of Selling by Brian TracyRich Dad Poor Dad by Robert T. KiyosakiStay Paid Podcast (hosted by Luke Acree)For more incredible, holistic insights to reach your wealthy dreams, go to https://reiagent.com

Have you ever asked yourself: When was the last time I stepped outside my comfort zone? How do I make sure I'm intentionally setting a positive example for my kids? Am I encouraging my children to take extra steps? In an era dominated by online interactions and instant applications, it's easy to think that old-fashioned manners and direct communication have become obsolete. But as this episode of The Dad Edge reveals, those little “extra” steps are exactly what set people apart—in job interviews, difficult situations, and life in general Today, Ethan Hagner recounts his journey to land a summer job—not just sending in online applications, but suiting up, showing up in person, introducing himself, and even dropping off a thank-you note after a surprise interview.  As Larry points out, these simple, direct actions are the "gold" from previous generations—habits that build character and open doors Ethan Hagner also teases out how small acts of empathy and presence, learned in everyday family life, are already preparing him for bigger moments—like shadowing firefighters and helping his injured dad. The episode underscores the importance of empathy, remaining calm under pressure, and showing up wholeheartedly—in family crises, career moments, and daily interactions. As Larry puts it, “Control the controllables”—focus on what you can do, and do it with intention. Become the best husband you can: https://bit.ly/deamarriageyoutube In this vital episode, we dig into: Old-School Gold for the Next Generation: Larry reflects on the lost art of face-to-face interactions, handshakes, and eye contact, and how these “little” things are game-changers in both personal and professional life. Ethan chimes in with stories from his own journey, showing just how powerful simple, intentional actions can be. Handling Life's Dark and Difficult Moments: Ethan opens up about shadowing at the local fire department and preparing to face tough situations as a future firefighter. With honest talk about nervousness and empathy, the guys highlight how staying calm, focused, and supportive in chaos is a true superpower. Larry recounts a recent accident and how Ethan's steady approach driving him to the hospital—in the middle of nowhere, no cell signal, potholes galore—proved his grit and composure. Bringing Back Legendary Manners: There's a clear call to action here: Dads, let's teach (and model) the old-school habits that make a difference—shaking hands, making eye contact, showing up, following through, and, yes, even thank you notes. These are the moves that open doors and build relationships for life. This episode offers powerful stories, practical advice, and the reminder to always lead by example. Get ready for insights and encouragement to help you create the legacy you want for your family. www.thedadedge.com/mastermind www.1stphorm.com/products/1st-phorm-energy  

Logan, a distinguished leader in the medical sales industry, joins us to share her unconventional journey, from pre-med student to CEO in neuromonitoring, and later, to a hands-on role in spinal device sales. Her story is a powerful example of how diverse experiences can shape a well-rounded, impactful career in medtech. Logan offers key insights into the role of neuromonitoring in surgery, the risks of false positives, and the critical communication needed between OR teams. We explore the often-overlooked dynamics between neuromonitoring techs and device reps inside the OR. Logan pulls back the curtain on how strong reps build trust, stay composed under pressure, and keep patient care at the center, even when tensions rise. Her perspective reveals why emotional intelligence and accountability are non-negotiables for long-term success. Logan's transition from the C-suite back into the field brings a rare perspective on leadership and growth. She reflects on the humility and reward of working directly in surgical settings, the realities of financial motivation in healthcare, and the silos that still exist between clinical and commercial roles. Her take on leadership is clear, great managers must coach, delegate, and develop others if they want their teams to thrive. Whether you're in the OR, aiming for the executive suite, or somewhere in between, Logan's story is packed with insight, reflection, and hard-earned advice on how to grow a purpose-driven career in medical sales. Connect with Logan: LinkedIn Connect with Me: LinkedIn Love the show? Subscribe, rate, review, and share! Here's How » Want to connect with past guests and access exclusive Q&As? Join our EYS Skool Community today!

Confidence. Professionalism. Maturity.

In this episode of The Bandwich Tapes, I reconnect with my longtime friend Chad Jeffers. We go back to our days at Belmont University, and it's been incredible to watch his journey unfold, from growing up in East Tennessee playing in family bands to touring the world with some of the biggest names in music.Chad shares stories from his early days performing with his dad and brother, forming the band Raney Nickel, and eventually making his way to Nashville. After double-majoring in music business and marketing at Belmont, he landed an internship with Reba McEntire's company, which gave him a behind-the-scenes education in the industry. From there, his career took off, touring with The Wilkinsons, signing with RCA as part of Pinmonkey, and later joining Carrie Underwood's band.We discuss his experiences performing everywhere from Vegas residencies to overseas military tours, and the lessons he has learned along the way about professionalism, collaboration, and being someone others want to work with. Chad also shares how his creative energy has led him into real estate, where he now helps clients with the same focus and passion he brings to the stage.He even tells us about a new online course he has developed to help entrepreneurs prepare for client meetings, drawing unexpected yet powerful parallels between stage presence and business success.To learn more about Chat, visit his website at chadjeffers.com.Thank you for listening! If you have any questions, feedback, or ideas for the show, please contact me at brad@thebandwichtapes.com.The theme song, Playcation, was written by Mark Mundy. 

From The Ruck, the rugby podcast from the Times & Sunday Times we present: The Red Lions.A special three-part podcast series covering 75 years of the British & Irish Lions through the voices of the players involved and the pages of The Times and Sunday Times.The Lions have been rugby's great adventurers since 1888. But it was not until the 1950 tour of New Zealand that they adopted their famous red jersey.Through this series we will build a golden thread that links that band of intrepid adventurers - the last to go on tour by boat - with this year's ultra professional squad of Lions who will take on Australia.On episode two we track the Lions from 1977 to the glory of 1997, as they struggle to emulate the invincibles of '74 before their crowning glory of South Africa in '97, which catapulted the Lions brand into a whole new stratosphere. Hosted on Acast. See acast.com/privacy for more information.

Most podcast guests focus on reaching listeners, but the fastest way to get clients is actually through the host. In this episode, Christine Campbell Rapin reveals how to turn podcast guesting into a referral engine by building strong relationships with hosts. Learn how to position yourself, create partnerships, and get introductions that lead to real business. Get ready to make podcast guesting your most powerful client-generation tool!MORE FROM THIS EPISODE: HTTPS://PODMATCH.COM/EP/337Chapters00:00 The Power of Podcast Guesting02:59 Building Relationships with Hosts05:49 Professionalism and Preparation09:11 Long-Term Strategies for Success12:03 The Importance of Gratitude and ReciprocityTakeawaysPodcast guesting can create leads, but it's challenging to control.Referrals from hosts are a faster way to find clients.Choosing the right shows is crucial for success.Engage with hosts before pitching to build relationships.Show up professionally to make a good impression.Deliver value to the host and their audience.Podcasting is a long-term strategy for visibility.Nurturing relationships with hosts can lead to more opportunities.Express gratitude to hosts for referrals and support.Treat podcast guesting as a relationship-building exercise, not a transaction.MORE FROM THIS EPISODE: HTTPS://PODMATCH.COM/EP/337PodMatch has officially launched a podcast network for independent interview-based podcasts! To apply to be part of the network, please visit https://PodMatch.com/network and press the "Join Network" button in the top center of the screen. While you're there, be sure to check out some of the incredible shows in the network!

In this episode of Stories from the Field, host Doug Roberts sits down with Dr. Devon Horton, Superintendent of DeKalb County Schools in Georgia, for a powerful conversation about transforming district culture, empowering educators, and creating systems that truly support students.Dr. Horton unpacks “H-PRIDE,” his district-wide framework centered on Humanization, Professionalism, Respect, Integrity, Dignity, and Empathy. More than just a slogan, H-PRIDE is DeKalb's cultural blueprint, redefining how staff, students, and the community engage with one another. Horton discusses how this values-based model began as a leadership tool and evolved into a systemic movement one that's reshaping how people show up across a district of 92,000+ students.He also shares how restorative practices, de-escalation training, and community-embedded support staff (called “FACE Advocates”) have helped DeKalb reduce suspensions by thousands, while increasing connection, accountability, and trust. From internal promotions to personal mentorship of future superintendents, Horton is building a pipeline of empowered educators and modeling what it means to lead with both strategy and soul.Key Moments04:43 "Transferring Skills for Systemic Change"09:06 Weekend Mentorship for Aspiring Leaders10:03 Networking's Role in Career Fluidity14:02 "Restorative Training for School Staff"16:20 "Transformative Support for Students"Why You'll Love This Episode:Dr. Devon Horton isn't just shifting policy, he's rebuilding trust and human connection in a system long overdue for change. His focus on culture as the foundation of academic success is both timely and timeless. Whether you're a district leader, school board member, or aspiring superintendent, this episode offers practical strategies, deep insights, and a hopeful reminder: when systems prioritize people, students thrive.Connect with Dr. Devon HortonLinkedIn: https://www.linkedin.com/in/dr-devon-horton-53690661Website: https://www.dekalbschoolsga.orgFollow Us OnHost LinkedIn: https://www.linkedin.com/in/dougrobertsiei/ Company LinkedIn: https://www.linkedin.com/company/institute-for-education-innovation/ Company Website: https://www.instituteforedinnovation.com/ Enjoyed this episode? Subscribe to IEI for more powerful conversations on educational leadership, innovation, and the stories shaping our schools.

Are you holding back because something “isn't scalable”? In today's episode, I share real lessons from coaching podcasters and growing my show, including what works when it comes to growth and monetization. I'll break down some common myths and give you practical advice to help you build a podcast that's sustainable and aligned with your goals. Whether you're just getting started or looking to level up, this episode is packed with what I wish I knew earlier.Podcast Growth Nation - https://www.facebook.com/share/g/1FyLeJB5H5/A free 30-minute call with Kevin: https://bit.ly/3E0ieM0If you want to learn more about podcasts, reach out to Kevin:IG: https://www.instagram.com/neverquitkid/Email: Kevin@nextleveluniverse.comNeed help with your podcast? Check out Next Level Podcast Solutions: https://www.nextleveluniverse.com/next-level-podcast-solutions/Show notes:(2:01) Stop avoiding problems you haven't earned(4:31) Why “it's not scalable” is holding you back(6:56) Your marketing might be the problem(8:09) How to build an email list(13:02) The real cost of chasing sponsorships(14:38) Amy from the Mom: In-Process podcast shares her experience with Kevin and the NLPS team.(17:19) Why solo episodes are a superpower(21:28) The path most podcasters ignore(26:03) Professionalism tips for hosting guests(30:12) OutroLooking for a platform to record high-quality audio and video? We use Streamyard, and you can get a $10 credit by using my link: https://streamyard.com/pal/c/5352552165277696If you're looking for a new place to host your podcast, we use Buzzsprout. You get a $20.00 bonus if you use my link: https://www.buzzsprout.com/?referrer_id=680114Podcast Growth Nation is up and running! If you're looking for a group of other amazing podcasters like you, here's your spot!https://www.facebook.com/groups/3361307260840872Send us a text

SKY Valor Program honors the heroic work of law enforcement and first responders in North Central Florida. From the Gainesville Police Department, saluting Officer Sarah Reeves, and Meridian Healthcare Clinician Allison Lawrence

Thanks to our Partners, NAPA Auto Care and NAPA TRACS Recorded at Vision Hi-Tech Training & Expo, Ben Dexter sheds light on a common issue: many shop owners are only scratching the surface of what their shop management systems can do. From underutilized tools to overlooked processes, this conversation uncovers the true value of role-based training, strategies for better customer communication, why profit should be seen as a healthy business goal, the impact of digital vehicle inspections (DVIs), why strong service advisors are essential, and the crucial role of inventory control in shop performance. Whether you're a shop owner, service advisor, or team leader, this episode offers practical takeaways to help your business thrive. Ben Dexter, National Training Manager, NAPA TRACS. Find Ben's other episodes HERE Show Notes Vision Hi-Tech Training & Expo: https://visionkc.com/ Shop Management System Utilization (00:01:21) Shop Owner Mindset and Growth (00:02:56) Labor Matrix and Pay Structures (00:04:39) Communication and Transparency (00:06:21) Profitability and Professionalism (00:07:45) Customer Experience Focus (00:08:36) Inventory Control and Efficiency (00:09:30) Inventory Management Best Practices (00:10:58) Parts Stocking and Human Error (00:11:21) Balancing Inventory Investment and Efficiency (00:13:07) Service Counter and Customer Experience (00:15:41) Workflow, Process, and Flowcharts (00:20:07) Role-Based Training and SOPs (00:23:23) AI and Shop Management (00:26:45) Interview Process and Diagnostic Challenges (00:29:20) Service Counter Accountability (00:31:56) Breaking the Cycle and Seeking Help (00:34:17) Thanks to our Partners, NAPA Auto Care and NAPA TRACS Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Connect with the Podcast: Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 Subscribe on YouTube: https://www.youtube.com/carmcapriotto Follow on LinkedIn:

In this episode, we dive into the essential do's and don'ts of professionalism that can shape your career trajectory. From dressing the part to maintaining your unique personality in the workplace, we cover how to strike the right balance. You'll also learn the key differences between a job and a career, and why that distinction matters. Plus, we tackle the tricky territory of mixing business with pleasure—when it's okay and when it's not. Tune in for practical tips that will elevate your professional presence and mindset.

In the next episode of See You In Court, Robin Frazer Clark and Lester Tate welcome Joyce Gist Lewis—renowned Georgia attorney, legal leader, and advocate for professionalism in the practice of law. Joyce shares her remarkable journey through the legal profession, including her service on the State Bar of Georgia's Board of Governors and being named one of Georgia's Top 100 Lawyers. Together, they explore how true leadership, ethical integrity, and mentorship can shape the future of civil justice.

This week's episode explores the powerful connection between vulnerability and professionalism in healthcare, inspired by a transformative wellbeing session at Bathurst Health Service. Dr. Jo shares how allied health professionals and hospital executives created a culture of rewarded vulnerability by openly discussing their daily emotional experiences and boundary-setting challenges. You'll discover why vulnerability isn't the opposite of professionalism—it's actually the foundation of it, and learn practical ways to create psychological safety in your workplace. The episode concludes with three powerful reflection questions to help you examine your own relationship with vulnerability and its impact on your professional growth.Resources:https://drjobraid.comwww.instagram.com/burnoutrecoverydrwww.linkedin.com/in/drjobraidhttps://tidycal.com/drjobraid/power-hour I acknowledge that I create this podcast on the traditional lands of the Wiradjuri people, who have been the custodians of this land around Orange, New South Wales, for thousands of generations. I pay my respects to Wiradjuri Elders past, present, and emerging, and recognize the continuing connection to land, waters, and culture. This acknowledgment is a small but important step in recognizing the sovereignty of First Nations peoples and the deep historical and ongoing relationship with Country. Disclaimer: The information provided on or through our Site, products and/or services is intended to be for informational purposes only. It does not constitute or replace professional advice for individual or specific situations and nor does it take into account your specific needs or circumstances. Under no circumstances should the content made available on our Site, or regarding our products and/or services be relied upon as professional legal, medical, financial, business or other advice. You agree to obtain these services if you need these. Our Site may have articles and content that is of a general nature and is intended to be for informational purposes only. Your access to and use of they Site is subject to our Privacy Policy and Terms of Use. See omnystudio.com/listener for privacy information.

STEP-UP and LEAD: A Guide for Dynamic, Innovative Leadership in Law Enforcement by Sheriff Mike Chapman Amazon.com This book will first examine how to establish your leadership base. Whether appointed or elected, this book will provide a template on how to appeal to those who have the most influence in helping you facilitate programs you would like to initiate. It will help you understand what you should and shouldn't do to develop these programs, who should be involved in the development process, and how shared investment can positively impact your outcome. This book will detail the Step Up strategy and the importance of assessing your personal status; establishing a vision; examine "leading by example;" discuss group dynamics, workforce synergy and how to break out of the "comfort zone;" discuss servant leadership; address the importance of internal and external communications, to include various ways to directly interact with the media; how to leverage transactional relationships; discuss the source of your "power" as a leader, as well as the restrictions you face depending on the nature of your position; the various obstacles you may face from local supervisors, council members, mayors, or county executives; how your geography and area priorities may impact your ability to enact change or achieve success; the importance of expanding your influence through organizational memberships; how to deal with your adversaries; the importance of data-driven leadership, and to best pursue the best ideas for your organization as a whole, no matter where that idea originated. It is designed to provide state, local and federal law enforcement leadership with a roadmap of how to achieve success within their departments beyond what they would have previously dreamed of, how to develop ideas and initiatives that sell themselves; how they can garner the support of the boards, councils, senior executives, elected officials they serve and organizations they are associated with; and how they can get the people they serve, the voters and constituents, on their side. Finally, disloyalty, subterfuge and treachery will also be addressed. It is critical that you have a true support network, a tight circle of confidants who you can bounce ideas off without the risk of that information being compromised – people that believe in you, know what you stand for, will provide you with honest feedback, and will stick with you through thick and thin. It will describe, in detail, the STEP-Up philosophy (improved Service, Technology, Efficiency and Professionalism), conduct a deep dive into its critical elements, and provide guidance on how to design specific goals using the STEP-Up strategy. It will provide measurements for success in the respective categories and discuss how you, as a leader, can leverage these successes for even greater future successes. It will also address the need for and ability to conduct public and media outreach, where to obtain expert help to develop greater confidence, and provide a template for media success. If you are an elected official, this book will provide you with the insight and innovation you will need for re-election. If you are an appointed official, it will provide you with the insight, power and influence that could help you keep your position or advance to the next level.

From Wall Street to Gutters: Aleks Krylov's Entrepreneurial Journey Sternguttersnj.com About the Guest(s): Aleks Krylov is a seasoned serial entrepreneur who began his career on Wall Street, spending over 12 years managing portfolios with family offices. He is the founder of a fractional CFO consulting company and has been involved in taking a company public on NASDAQ through a reverse merger. Aleks Krylov has successfully started and sold a clean energy company to an international utility. He currently serves as the CEO of Stern Exteriors, a home services business in New Jersey, focusing on rainwater management and providing solutions for roofing, gutters, and underground drains. Episode Summary: In this episode of The Chris Voss Show, Chris hosts Aleks Krylov, the CEO of Stern Exteriors, and delves into the world of serial entrepreneurship. With a career stemming from Wall Street to becoming a prominent figure in home services, Aleks Krylov shares his vast experiences that culminated in the creation of Stern Exteriors. The journey from clean energy innovations to practical solutions in rainwater management is explored, detailing the evolution of his business acumen and visionary leadership. Through an insightful discussion, Aleks Krylov unveils the unique challenges and opportunities in the home services industry. He shares how he identified a gap in the market for trustworthy and technologically advanced gutter services and how Stern Exteriors capitalizes on this need. Emphasizing service excellence, transparency, and community connection, Aleks Krylov's vision includes expanding Stern Exteriors into roofing and other sectors, showcasing the potential for innovation and significant growth within the home services ecosystem. Key Takeaways: Entrepreneurial Initiative: Aleks Krylov's success stems from identifying and addressing underserved market needs, particularly in the home services sector. Innovative Solutions: Emphasis on technology to improve customer interaction, increase transparency, and ensure high-quality service delivery. Business Values: Stern Exteriors is built on core principles such as integrity, communication, urgency, community, ownership, and professionalism, which differentiate it in the market. Market Expansion: Aleks Krylov discusses plans for growth in the New Jersey gutter market and expansion into related areas like roofing and drainage systems. Client-Centric Approach: The importance of building long-term client relationships by providing exceptional service and fostering trust and peace of mind. Notable Quotes: "The philosophy around Stern Gutters has become…to improve communication and transparency in service delivery." "We call our set of values ICU Cop: Integrity, Communication, Urgency, Community, Ownership, and Professionalism." "We do not service customers; we service clients." "The learning curve for new ventures becomes shorter as you gain experience in similar business areas." "We are not the cheapest, but we provide value through trust, transparency, and peace of mind."

Ray White speaks to Khabazela about the latest viral moments lighting up social media. First, an advocate has gone viral over her courtroom attire, sparking heated debate around dress codes in professional spaces. While some defend self-expression, others argue that appearance still matters in roles that carry public trust. Meanwhile, a stunning video of Hong Kong’s skyline has captivated viewers, prompting people to share their own unforgettable travel views from mountain peaks to ocean cliffs, it's a reminder of the beauty that leaves us speechless. 702 Breakfast with Bongani Bingwa is broadcast on 702, a Johannesburg based talk radio station. Bongani makes sense of the news, interviews the key newsmakers of the day, and holds those in power to account on your behalf. The team bring you all you need to know to start your day Thank you for listening to a podcast from 702 Breakfast with Bongani Bingwa Listen live on Primedia+ weekdays from 06:00 and 09:00 (SA Time) to Breakfast with Bongani Bingwa broadcast on 702: https://buff.ly/gk3y0Kj For more from the show go to https://buff.ly/36edSLV or find all the catch-up podcasts here https://buff.ly/zEcM35T Subscribe to the 702 Daily and Weekly Newsletters https://buff.ly/v5mfetc Follow us on social media: 702 on Facebook: https://www.facebook.com/TalkRadio702 702 on TikTok: https://www.tiktok.com/@talkradio702 702 on Instagram: https://www.instagram.com/talkradio702/ 702 on X: https://x.com/Radio702 702 on YouTube: https://www.youtube.com/@radio702 See omnystudio.com/listener for privacy information.

In this episode of the Sneaker History Podcast, host Mike Guillory talks with sneaker photographer Steven Antoine, also known as @CultivatingCool. They discuss the intersection of sneaker culture and photography, exploring Steven's journey into the world of sneaker photography, the importance of community, and the evolving landscape of social media. The conversation highlights the balance between passion and professionalism, the significance of sharing knowledge within the sneaker community, and the creative processes behind sneaker photography. Steven emphasizes the value of personal expression and the use of technology to enhance creativity in his work. In this conversation, Mike Guillory and Steven Antoine explore the intersection of content creation, sneaker culture, and personal growth through fitness. They discuss the cinematic quality of video production, the impact of social media platforms on viewer preferences, and the importance of evergreen content. The duo also delves into consumer expectations within sneaker culture, the concept of personal grails, and the supportive nature of the CrossFit community, emphasizing the need for a more inviting sneaker culture. In this engaging conversation, Steven Antoine and Mike Guillory explore the themes of nostalgia and collecting, particularly in the realms of sneakers, comics, and cards. They discuss the thrill of hunting for limited releases, the complexities of grading collectibles, and the balance between passion and responsibility in their hobbies. The dialogue also touches on the creative challenges faced in content creation, especially in photography, and concludes with a light-hearted discussion on redefining perceptions of brown shoes. In this conversation, Mike Guillory and Steven Antoine explore various aspects of sneaker culture, including the evolution of sneaker design, the rise of independent sneaker brands, the challenges of content creation, and the importance of personal expression through sneakers. They also discuss the significance of supporting small businesses within the sneaker community and the broader implications of sneaker culture in today's market.SUPPORT THE SHOW:Donate Through Venmo: https://venmo.com/u/sneakerhistoryBuy Me A Coffee: https://buymeacoffee.com/nickengvallEarly Access, Exclusive Videos, and Content On Patreon: https://patreon.com/sneakerhistorySubscribe on Substack: https://substack.com/@sneakerhistoryJoin our Discord Community: https://discord.gg/xJFyWmWgzaIf you are interested in advertising to our audience, contact us: podcast@sneakerhistory.comChapters00:00 Introduction to Sneaker Culture and Photography02:56 The Journey of a Sneaker Photographer06:01 Creating Evergreen Content in Sneaker Photography09:12 The Importance of Community and Sharing Knowledge11:55 Navigating the Evolving Landscape of Social Media15:04 Balancing Passion and Professionalism in Creative Work18:04 The Art of Sneaker Photography and Personal Expression21:01 Using Technology to Enhance Creativity23:59 Final Thoughts on Sneaker Photography and Community26:24 Cinematic Influences in Content Creation28:01 The Quality vs. Quantity Debate in Social Media30:01 The Importance of Evergreen Content32:01 Consumer Expectations and Sneaker Culture35:56 Personal Grails and the Meaning of Sneakers39:57 The CrossFit Community and Personal Growth48:43 Nostalgia and Collecting: A Journey Through Time51:35 Sneaker Culture: The Hunt for Limited Releases54:52 The Value of Grading: Comics and Cards58:35 The Collector's Mindset: Balancing Passion and...

In this episode of the Success Mindset Series, Clara dives into a quality that is non-negotiable for building a sustainable business and attracting high-calibre clients: professionalism. If you've ever resisted this word or felt triggered by it, this episode will shift your mindset. Clara breaks down what true professionalism looks like for wellness-centred business owners—and why it's a trait that sets her most successful clients apart.This is not about rigid corporate energy. It's about taking yourself, your time, and your business seriously so that others can too. Clara explores how professionalism creates trust, strengthens client relationships, and opens the door to next-level growth. You'll leave this episode with a grounded sense of how you can embody this mindset without losing your values or authenticity.Tune in to hear:Why professionalism is one of the most underrated growth accelerators.How to take yourself and your business more seriously (without selling out).The ways your brand presentation and mindset impact client trust.How to call in more aligned, high-calibre opportunities through intentionality.Find the Complete Show Notes Here -> https://sigmawmn.com/podcastIn This Episode, You'll Learn:How to embrace professionalism without compromising your values.Why taking yourself seriously is a key step in growing your business.Practical mindset shifts to build authority and deepen client trust.The visual and energetic elements that communicate confidence and cohesion.Themes & Time Stamps:[00:00] Introduction and Series Overview[00:58] Free Coaching Call Offer[01:17] Aligned Business Intensive Programme[02:08] The Importance of Professionalism[03:42] Building Trust Through Professionalism[05:30] Self-Confidence and Organisation[07:23] Professionalism in Client Interactions[08:57] Visual Cohesion and Brand Image[09:45] Taking Your Business Seriously[10:43] Conclusion and Final ThoughtsFree Offerings to Get You Started:Book your FREE 20-minute call to get clarity on your next aligned step.Support the podcast and help us keep creating value-rich episodes for women in business.Resources:Branding with Sigma Studio: Our signature branding offer to help women business owners create strategic, aligned visuals that convert.FINAL SPACES FOR 2025: Aligned Business IntensiveRepurpose Ai: Streamline your content creation and repurpose effortlessly with Repurpose Ai.Later Content Scheduling: Simplify your social media strategy with Later.Flodesk: Elevate your email marketing with Flodesk – get 50% off your first year using this link.Other Resources:Submit a question to be featured on the podcast and receive live coaching! Send a voice note or fill out the question form.Where To Find Us:Instagram: @sigma.wmnTikTok: @sigma.wmnNewsletter: Subscribe here.Threads: @sigma.wmn.

You won't believe how good it still sounds — that's the power of the right setup. - Niall MackayAfter producing over 70 podcasts — including award-winning shows — I've recorded everywhere from tiled bedrooms in Vietnam to purpose-built studios in Europe. And I get asked all the time:Should I record from home, or use a podcast studio?There's no one-size-fits-all answer, but there are key differences you should know. Whether you're a solo creator, business owner, or someone thinking about starting a podcast, this episode breaks down the real pros and cons of each option, not just from theory, but from years of lived experience.Key Takeaways:*Sound Quality Isn't Just About the Room You can get amazing sound at home with the right gear, but you need to understand mic choice and room treatment.*Dynamic vs Condenser Mics — and Why Blue Yeti Isn't It If you're recording at home, ditch the condenser mic. I explain why dynamic mics are a game-changer.*Studio Sound vs Real SoundA quick demo comparing raw audio with studio sound enabled — so you can hear the difference for yourself.*The Real Costs: Gear, Time, and EnergyRenting a studio vs building your own setup — and why time might be your most expensive cost.*Professionalism and First ImpressionsHow using a studio can elevate your brand and your guest's experience — especially if you're recording video too.*Which Setup is Right for You?It depends on your goals. I help you figure out what makes sense for your time, budget, and long-term vision.Chapters and timestamps01:00 – Home Setup vs Studio: What Makes the Biggest Difference06:00 – Mic Matters: Why You Should Ditch the Blue Yeti10:00 – Time, Cost & Convenience15:00 – Looking and Sounding Professional20:00 – So… What Should You Choose?25:00 – Launching Saigon's First Podcast StudioSend us a textEmail me (niall@sevenmillionbikes.com) or contact me on Seven Million Bikes Podcasts Facebook or Instagram to book your free Podcast Audit!Thanks to James Mastroianni from The Wrong Side Of Hollywood for the endorsement! Sign up for Descript now! Need a stunning new logo for your brand? Or maybe a short animation?Whatever you need, you can find it on Fiverr.I've been using Fiverr for years for everything from ordering YouTube thumbnails, translation services, keyword research, writing SEO articles to Canva designs and more!

Foundations of Amateur Radio The other day a fellow amateur asked me to help them with lowering their radio mast so they could do some maintenance on the antennas attached to it. This is not the first time I've been a participant in such an activity, but it was the first time I felt explicitly safe. Don't get me wrong, on previous occasions nothing bad happened, but there was always an undertone of "what-if" and an associated anxiety. This time was different. Before we did anything, we sat down, had a cup of coffee, talked and discussed what was going to happen. After coffee we looked at specifics and discussed the process in detail. Then we prepared. Clipping cable ties, winding up loose ends, disconnecting coax, and securing a pulley to a tree. We ran a winch line, discussed distances, looked at potential snags and coax lengths and angles, considered what would happen if something unexpected might happen and discussed various safety considerations, like never walking below the mast whilst it was in its most stressed position, half-way lowered and out of reach. Then we slowly went about doing what we talked about. All that sounds pretty reasonable, and it should. It was the first time I'd ever discussed in detail what the plan was, what could happen if something broke, if something got caught and any number of contingencies. We even discussed handling steel winch lines, something which I was unfamiliar with. Of course it's entirely possible that something bad could happen, something neither of us had considered, but we put ourselves in a position where we both felt safe after mitigating known risks and allowing leeway for unknown risks. Another word for this type of preparation is "Professionalism". It's a fraught word. You might recall me telling a story where I contacted the regulator to discuss wideband interference caused by a train-line, specifically blocking out a range of AM broadcast frequencies, including the emergency broadcast station. I revealed during that conversation that I was an amateur and had some experience with radio. The person I was speaking to shared that they were a "Professional", using a capital "P" to condescend that my amateur credentials were nothing in comparison to theirs. The conversation ended, the wideband interference is still there, years later. It's not the only time I've come across this weird relationship with this word "Professionalism". At one time I worked at a community broadcaster where I was one of the producers and presenters. If you're unfamiliar, it's essentially a special interest broadcaster, in this case radio, run by mostly volunteers. We were having a meeting to discuss plans and during that I raised the notion of "Professionalism" in relation to conduct, things like turning up on time for your shift, documenting labels correctly on tapes, keeping logs, broadcasting advertisements at the allocated time, etc. Unfortunately some in the group equated "Professionalism" with "Commercialism" and expressed their discontent with the notion vocally. I stopped volunteering there shortly after. This to say that I can understand that "Professionalism" has different meanings for different people. In a community like Amateur Radio it might mean that it's considered a taboo word, but I'd like to encourage you to think of it as a way of getting things done .. safely .. and to the betterment of the community. So, next time you have a working bee, an antenna party, a contest, or a ham-fest, think about how you conduct yourself, how you might improve the experience for yourself and for those around you. I call that "Professionalism". I'm Onno VK6FLAB

Taking the leap from employee to firm owner requires courage, but having the right partner makes all the difference. Jacob Morse and Spencer Fritts discovered their partnership potential through NCAJ's NEXT leadership program, where they bonded as classmates despite barely knowing each other at Campbell Law School. In this conversation with host Amber Nimocks, they discuss their journey from fellows to co-founders of Morse Fritts, their Raleigh-based personal injury firm. As leaders in NCAJ's New Lawyers Division, they will attend Convention 2025 later this month, and Jacob describes the value for all members. “It's a no-brainer if you can get there,” he says.Convention 2025 will be held in Charlotte, June 18-20. Learn more and register here.

What Does Professionalism Really Look Like in Dietetics?In this episode, we continue our ACEND series with with Dr. Rayane AbuSabha, PhD, RDN, Executive Director of ACEND, to break down what professionalism means for students, interns, and future RDs. From classroom etiquette and internship expectations to job interviews and navigating your first role post-RD exam, Dr. AbuSabha shares real-world examples, red flags of unprofessionalism, and practical advice for building a strong professional identity. Whether you're new to the field or mentoring the next generation, this is a conversation you won't want to miss.Explore leadership opportunities within the AND: https://www.eatrightpro.org/leadershipBroaden your (future) career: https://www.eatrightpro.org/careerACEND Website: https://www.eatrightpro.org/acend

Our guest Nolan North has brought to life your favorite videogame characters with his voice! From Uncharted's Nathan Drake and Assassin's Creed's Desmond Miles, to scores of others, he is a top talent in the industry. We discuss the freedom of preparation and being broke but happy - this week!Episode Highlights[00:00:00] From Soap Operas to Sound Booths: Nolan North's Unexpected VO Journey Nolan shares how a friend encouraged him to pivot from acting on Port Charles to voice acting—kicking off a prolific video game career.[00:06:00] Recording Anywhere: How Remote VO Work Changed the Industry Nolan explains how post-pandemic voiceover work allows actors to record high-quality audio from home studios across the country.[00:12:00] Childhood Impressions and Baseball Dreams Hear how Nolan's early love for mimicking voices and playing sports shaped his journey before he ever touched a microphone.[00:20:00] Breaking In with $750 and a Yell Nolan recalls his first video game gig, yelling lines for just $750—and how that led to a reputation as a go-to, reliable voice actor.[00:26:00] Bringing Nathan Drake to Life with Performance Capture Nolan details how Uncharted rehearsals, ad-libbing, and trust from Amy Hennig made the character of Nathan Drake feel human and iconic.[00:33:00] Going Beyond the Voice: Crafting Penguin, Joker & More Nolan dives into his diverse range—from his gruff Penguin in Arkham to an offbeat version of the Joker and even made-up languages.[00:47:00] Voice Acting Wisdom: It's Not Rejection, It's Fit He reflects on casting experiences and why actors should focus on authenticity over perfection—it's about the right fit, not the best read.[01:00:00] The Power of Preparation & Professionalism in Voice Work Nolan stresses the importance of showing up early, knowing your lines, and respecting the team—success is in the discipline.Thank you for listening to our podcast all about videogames and the amazing people who bring them to life!Hosted by Alexander Seropian and Aaron MarroquinFind us at www.thefourthcurtain.com Join our Patreon for early, ad-free episodes plus bonus content at https://patreon.com/FourthCurtain Come join the conversation at https://discord.gg/KWeGE4xHfeVideos available at https://www.youtube.com/@thefourthcurtainFollow us on Twitter: @fourthcurtainEdited and mastered at https://noise-floor.com Audio Editor: Bryen HensleyVideo Editor: Sarkis GrigorianProducer: Shanglan (May) LiArt: Paul RusselCommunity Manager: Doug ZartmanFeaturing Liberation by 505

Summary In this episode of the Customer Service Revolution Podcast, John DiJulius and Denise Thompson discuss the importance of transforming negative experiences into positive ones in customer service. They explore the concept of the Customer Bill of Rights, emphasizing the significance of consistency in service delivery. The conversation delves into the 'nevers and always' framework, which helps businesses establish clear expectations for customer interactions. John shares practical examples and insights on how to implement these principles effectively to enhance customer satisfaction and loyalty. In this conversation, John DiJulius III and Denise Thompson discuss the critical aspects of customer service, emphasizing the importance of consistency, transparency, and professionalism in interactions. They explore how to effectively roll out service standards, maintain awareness among employees, and create a positive work environment. The discussion also touches on the significance of living an extraordinary life and how personal habits impact professional responsibilities. Takeaways Turning a negative into a positive is crucial for customer experience. Inconsistency is the enemy of great customer service. The Customer Bill of Rights outlines what businesses should never or always do. Nevers and always help reduce employee and location roulette. Customer experiences should not depend on which employee a customer interacts with. Oversharing can negatively impact customer perceptions. Employees must remember they are always 'on stage' when interacting with customers. Clear communication is essential to avoid misunderstandings in service expectations. Businesses should focus on what they can do for customers, not what they can't. Creating a positive customer experience requires a commitment to service excellence. Consistency in customer interactions is crucial for service excellence. Transparency in communication fosters trust with customers. Establishing clear professional standards helps employees understand expectations. Mastering the basics of customer service can significantly improve experiences. Rolling out service standards requires context and engagement from employees. Maintaining awareness of service standards is essential for long-term success. Creating a fun work environment encourages adherence to service standards. Living an extraordinary life impacts not only personal well-being but also professional responsibilities. Habits play a significant role in shaping our actions and outcomes. Engaging employees in the training process enhances retention of service standards. Chapters 00:00Introduction and Personal Updates 02:06Turning Negatives into Positives in Customer Experience 10:07Understanding the Customer Bill of Rights 17:47Implementing Nevers and Always in Customer Service 25:33The Importance of Consistency in Customer Interaction 28:10Transparency and Communication in Service 29:05Establishing Professional Standards 30:36The Power of Basics in Customer Service 32:21Rolling Out Service Standards Effectively 35:51Maintaining Awareness of Service Standards 39:50Creating a Fun and Engaging Work Environment 42:49Living an Extraordinary Life and Its Impact   Links Six Reasons Your CX Plummets When Your Business Skyrockets, and How to Fix It: https://thedijuliusgroup.com/download-reasons-your-customer-experience-plummets/ Customer Experience Executive Academy: https://thedijuliusgroup.com/project/cx-executive-academy/ Employee Experience Executive Academy: https://thedijuliusgroup.com/project/exea/ Interview Questions: https://thedijuliusgroup.com/resources/ The DiJulius Group Methdology: https://thedijuliusgroup.com/x-commandment-methodology/ Experience Revolution Membership:  https://thedijuliusgroup.com/membership/ Schedule a Complimentary Call with one of our advisors:  tdg.click/claudia Secret Service Blog:  https://thedijuliusgroup.com/secret-service-turns-20-and-the-dijulius-group-is-born-with-superior-customer-service-as-the-single-biggest-competitive-advantage/

Welcome to another episode of Expert To Authority Show, brought to you by http://gtex.org.uk/, I am your host, Simone Vincenzi, The Experts Strategist, and this is the podcast for experts who want to become the ultimate authority in their niche while making an impact in the world.We have created the Webinar Conversion Kit where you will get access to:The High-Converting Webinar FrameworkBONUS #1: High-Converting Webinar Slide TemplateBONUS #2: Pitch and Follow Up TemplatesBONUS #3: High Converting Webinars Case StudiesBONUS #4: Our Trello Webinar ChecklistAll of this for only £29.99 for a limited period of time.Click here to download.https://webinarconversionkit.com/Today I have the pleasure to interview Ondar Tarlow Ondar Tarlow is a marketing pro with over 20 years of experience, known for blending data-driven strategies with creative storytelling to deliver results. He's mastered using AI to boost campaign performance and cut production time. As CMO at Kinecta Federal Credit Union and Pacific Premier Bank, he led campaigns that generated over $1.7 billion in product volume. Now consulting for motorsports, financial, and lifestyle brands, Ondar works with high-profile partners like the LA Chargers and Porsche, using his expertise in sponsorships to connect brands with the right audience. His love for motorsports and focus on precision drives his passion for high-performance teamwork.Connect with Ondar Tarlow Linkedin: linkedin.com/in/ondarWebsite: www.ondartarlow.comTo become a GTeX Member, Apply here:https://gtex.events/call -------Take a full business assessment for free to have absolute clarity on your business with the EXPERT BIZ CHECKLIST.http://bit.ly/expert-biz-checklist-podcast------Also, make sure you subscribe to the podcast so you don't miss any other episode.  If you want to reach out to me with your questions, you can email me at Simone@gtex.org.uk that comes right to my inbox.

Today, Janice is joined by Andrea Jung, President and CEO of Grameen America and former CEO of Avon, to explore the personal and professional journey of one of the most influential women in business. Andrea shares insights from her upbringing in a Chinese-American household, the mentors who shaped her, and her rise to become the longest-serving female CEO in the Fortune 500. She also reflects on her mission to expand economic opportunity through microfinance for women across the U.S. This conversation offers a rare look into the values, challenges, and pivotal moments that have defined Andrea's trailblazing career.Tags: janice, ellig, ceo, andrea, jung, president, avon, grameenamerica, america, microfinance, women, empowerment, trailblazer, opportunity, professionalism

This week's conversation on professionalism begins with the news that retired four-star Navy Admiral Robert Burke was found guilty in a bribery scheme involving directing a government contract to a private company in exchange for a job after his military retirement. He is the most senior US military officer found guilty of a federal crime while serving on active duty. But while this conviction is unique, lapses in professionalism happen at all levels in every organization, aren't always punished, and often aren't even caught. Tony's three decades of research into human behavior and his interest in history shaped his unique insights into the evolution of craftsmanship into professionalism and the descending trajectory of the latter in our modern world. Join us for the historical origins of professionalism, his assessment of its current state, and his recommendations for improving the situation, regardless of your rank, sector, or industry.

In this episode, Nick & Tyler talk about what it really takes to walk away from a project — and why it's sometimes the most responsible move a builder can make. They break down a real scenario where NS Builders stepped back during pre-construction, share the signs they couldn't ignore, and open up about the fear, second-guessing, and professionalism required to make the call. This one's about clarity, boundaries, and protecting both your team and your reputation.   Show Notes: Reputation and Client Selection (0:00) Sponsors and Product Promotions (1:18) Client Communication and Project Challenges (4:46) Unrealistic Expectations and Project Management (11:53) Client Behavior and Professionalism (27:52) Owner-Supplied Materials and Project Management (38:21) Reputation and Future Business (47:37)   VIdeo Version https://youtu.be/jXEt7T3BDn4   Partners:  Andersen Windows Buildertrend Velux Harnish Workwear  Use code H1025 and get 10% off their H-label gear   The Modern Craftsman: linktr.ee/moderncraftsmanpodcast Find Our Hosts:  Nick Schiffer  Tyler Grace  Podcast Produced By: Motif Media

If you're doing all the right things but still struggling to attract high-calibre, well-paying clients—it might be your branding. In this episode, Clara explores how visual misalignment can silently block conversions and hold your business growth back. This isn't about aesthetics for the sake of it—it's about brand congruence, trust, and professional presence.You'll learn why your visual identity matters more than you think, how it's perceived by your ideal audience, and the small changes that can make a big impact. Clara also shares the key ways that inconsistent, unclear, or unprofessional branding creates energetic and psychological barriers between you and the kind of clients you're trying to attract.Tune in to hear:Why your visuals might be the biggest block in your business.How your branding communicates trust, alignment, and authority before you even say a word.The subtle but powerful shifts that help your brand resonate with high-quality clients.Why you may be underestimating the impact of visual presentation on sales.Find the Complete Show Notes Here -> https://sigmawmn.com/podcastIn This Episode, You'll Learn:What might be repelling aligned clients without you realising.How to recognise if your branding is out of alignment with your target audience.Practical shifts that immediately elevate your brand's visual strategy.The connection between visual branding, professionalism, and conversion.Themes & Time Stamps:[00:00] Introduction and Episode Overview[01:27] Accessing Branding Services[03:21] The Importance of Visual Branding[08:57] Professionalism and Brand Authority[10:00] Practical Steps to Improve Branding[10:56] Conclusion and Next StepsFree Offerings to Get You Started:FREE 20 minute call to talk through your next aligned business move.Support the podcast and help us keep creating value-rich episodes for women in business.Resources:Branding with Sigma Studio: Our signature branding offer to help women business owners create strategic, aligned visuals that convert.Repurpose Ai: Streamline your content creation and repurpose effortlessly with Repurpose Ai.Later Content Scheduling: Simplify your social media strategy with Later.Flodesk: Elevate your email marketing with Flodesk – get 50% off your first year using this link.Other Resources:Submit a question to be featured on the podcast and receive live coaching! Send a voice note or fill out the question form.Where To Find Us:Instagram: @sigma.wmnTikTok: @sigma.wmnNewsletter: Subscribe here.Threads: @sigma.wmn.

What defines true toughness in coaching? Dan Perlmutter presents an alternative to the “tough strength coach” stereotype, reframing success as adaptability, resilience, and relentless positivity. As Director of Sports Performance and Head Olympic Sports Performance Coach at Duke University, Perlmutter reflects on building a strong culture rooted in genuine relationships and longevity. He explains Duke’s structured approach to developing interns and coaching assistants, highlighting purposeful recruiting and intentional mentorship to transform passion into professionalism. Perlmutter emphasizes a gratitude lens and people-focused philosophy, always prioritizing the athlete in front of him. He also addresses how strength and conditioning coaches can navigate collegiate shifts, such as Name, Image, and Likeness (NIL) deals and the transfer portal, by reinforcing the weight room environment and culture. If you are seeking practical strategies to build a sustainable career and a workplace you look forward to each day, this conversation is your blueprint. Connect with Dan via email at dan.perlmutter@duke.edu and on Instagram: @theothercoachp | Meet the Duke University Sports Performance Staff on their website | Find Eric on Instagram: @ericmcmahoncscs and LinkedIn: @ericmcmahoncscs Show Notes“I think it's just making sure that we really, intentionally focus on helping each other out, taking care of each other, working together, filling each other's gaps as staff, right, so that if we really legitimately care about those things […] then it kind of blends into all the things that we do with our athletes. And they see us doing that and functioning that way. And it helps our teams function that way. So maybe it contributes to the team cultures for each sports program here, too.” 7:20 “It takes pretty tough, resilient people to do this work. And everybody finds that toughness and that resiliency in different ways. And I think maybe over the years, there's been a stereotype of what the tough strength coach looks like. That's not what I'm talking about at all. I'm talking about somebody who is willing to stick it out in tough situations, willing to work really long hours, willing to pivot a million times a day, and adapt a million times a day, and be out in the cold, and then be inside, and then be out in the rain. And all the different challenges that are thrown at us as professionals in this field-- I look at every single one of those as positives. I'm annoyingly positive and optimistic. I'm sure some of the folks around here get sick of me talking this way, but I think there's opportunity in every one of those situations.” 14:45 “One of the big pieces of advice that I would give to young folks who are on the job search right now or figuring out what lane they want to go down is to not forget that this is a people-focused profession. And it's not just you leading or serving athletes. You've got to find a place that you really connect the people that you're-- connect with the people that you're going to work with every day.” 15:58

Today's show is sponsored by Dreamhost. The first step in owning and controlling your own work is creating a website, and Brad and Dave have relied on Dreamhost for years. Check out Dreamhost.com/comiclab to find out how you can lock in a rate of $2.59/month for three years!Every beginning cartoonist agonizes over drawing eyes! Why is that — and while we're at it, what's the right way to do it? Next, we'll talk about why we hate anthologies, and answer a listener who suspects his webhost is throttling his traffic.Today's showHow to draw eyesSusan MacTaggart's personal affirmationDreamhostAnthologies"Is my host blocking my traffic??"SummaryIn this engaging conversation, Dave Kellett and Brad Guigar explore the nuances of cartooning, focusing on the art of drawing eyes and the importance of expressiveness in comics. They share personal anecdotes, discuss the evolution of their styles, and provide valuable insights for aspiring cartoonists. The discussion highlights the balance between maintaining a unique style and adapting to the needs of storytelling, emphasizing that style often emerges from solving artistic challenges over time. In this conversation, Brad Guigar and Dave Kellett explore various aspects of comic art, including the importance of flexibility in artistic style, the significance of character-specific design choices, and the challenges associated with comic anthologies. They emphasize the need for experimentation in developing a unique style and the forgiving nature of comics as a medium. The discussion also touches on personal affirmations, sponsorships, and the humorous dynamics between the hosts. In this conversation, Brad Guigar and Dave Kellett delve into the complexities of anthologies in the comic industry, discussing the dynamics of collaboration, the challenges faced by creators, and the reader's perspective on anthologies. They also touch on the importance of portfolio sites and the misconceptions surrounding web traffic and SEO. The discussion highlights the frustrations and joys of comic creation, emphasizing the need for professionalism and the impact of collaboration on the final product.TakeawaysThe way eyes are drawn can significantly impact a character's expressiveness.Cartoonists often obsess over how to draw eyes more than other features.Style in cartooning is often discovered in hindsight, not planned.Using simple eye representations can be effective in storytelling.Different expressions can be conveyed through variations in eye design.It's important to adapt eye styles based on the emotional context of the scene.The dot is a versatile starting point for drawing eyes in comics.Cartooning styles can evolve significantly over time.  Comics allow for flexibility and experimentation in art.Don't lock yourself into a specific style too early.Your artistic style will evolve over time.Character design should reflect the moment and emotion.Comics can be forgiving in terms of artistic rules.Anthologies can be challenging due to varying contributor commitment.It's important to find what works best for your characters.Trust your instincts and do what looks best in the moment. Anthologies often succeed when creators are in a specific career stage.The dynamics of collaboration can lead to frustration in anthologies.Reader experiences with anthologies can vary widely.Portfolio sites serve a different purpose than high-traffic sites.SEO may not be the primary issue for low traffic on portfolio sites.Social media can drive traffic to portfolio sites effectively.The quality of contributions in anthologies can greatly affect the overall product.Professionalism and deadlines are crucial in collaborative projects.The importance of having a clear theme in anthologies is often overlooked.Creatives should focus on their own work rather than anthologies.   You get great rewards when you join the ComicLab Community on Patreon$2 — Early access to episodes$5 — Submit a question for possible use on the show AND get the exclusive ProTips podcast. Plus $2-tier rewards.If you'd like a one-on-one consultation about your comic, book it now!Brad Guigar is the creator of Evil Inc and the author of The Webcomics Handbook. Dave Kellett is the creator of Sheldon and Drive.

Professionalism, ownership, communication, gratitude—it's all teachable if you truly want to learn. That's why at goodr, we don't just hire talent, we build it through these pillars, so we can continue to celebrate the work over the results. And most importantly, have fun while doing it.

Erica addresses various questions from listeners about running a pooper scooper business. She provides practical advice on topics such as marketing with no budget, recovering from Facebook account issues, competing with larger companies, approaching businesses like retirement homes for growth, and managing problematic customers. The episode also touches on pricing strategies, recommending specific tools, and handling challenging weather conditions. And at the end of the podcast she shares a real-time example of a customer service call. Scoop Con 2025 (May 23-24, 2025) https://scoopcon.com/  Comments and Questions are welcome.   Send to: thescooppodcast22@gmail.com

What does it take to future-proof the next generation in a world that's changing faster than ever? In this episode, educational consultant and award-winning innovator Britni Walz joins the show for a powerful conversation about the intersection of education, business, and technology. Britni shares her journey from high school educator to nonprofit consultant, helping young people thrive in a workforce shaped by rapid technological change. Listen in as we explore how AI is transforming education and discuss why workforce development is more critical than ever.  Resources:  Britni Walz: LinkedIn  Boutique Summit 2025   Retail Bootcamp   2025 Boutique Boss Planner    Join The Boutique Hub    Ashley Alderson: Instagram    The Boutique Hub: Website | Facebook | Instagram | Pinterest | TikTok | YouTube 

In this episode of Nurse Converse, four accomplished Black nurses — ranging from bedside RNs and CRNAs to doctoral-prepared leaders and influencers — came together to share their personal and professional journeys. Their conversation shed light on the challenges they've faced navigating systemic bias and racial disparities within the nursing profession.Host Ama Mathewos is joined by guests Casey Green, Everett Moss II, and Travius Keandric as they discuss the realities of being Black in healthcare, including the pressures of being "twice as good," the complexities of code-switching, and the importance of mentorship and representation. They share powerful stories of resilience, moments that inspired them to pursue their careers, and the emotional impact of constantly proving their worth in environments where they are often the only Black voices in the room.>>‘The Only One'—But Not Alone: Black Nurses on Overcoming Bias, Finding Support & GrowthJoin them for an honest discussion about the importance of community support, the power of authentic self-expression, and the critical need for systemic change to create a more inclusive and supportive nursing profession.Jump Ahead to Listen: [01:18] Being Black in nursing.[06:17] Representation of Black nurses.[12:00] Importance of representation in healthcare.[12:38] Location-based experiences in nursing.[16:52] Racial disparities in healthcare careers.[20:50] Support organizations for nurses.[24:54] Code switching in professional settings.[31:14] Authenticity in professional environments.[35:16] Dreaming about others' wins.Connect with the hosts on social media:LinkedIn: Ama, Casey, Everett Instagram: @criticalcarecasey, @the_paramurse, @traviuskeandricTikTok: @criticalcarecasey, @the_paramurse, @traviuskeandricFor more information, full transcript and videos visit Nurse.org/podcastJoin our newsletter at nurse.org/joinInstagram: @nurse_orgTikTok: @nurse.orgFacebook: @nurse.orgYouTube: Nurse.org

In episode 142 of the Tow Business Podcast, we explore the dynamics between towing industry owners and employees. We discuss different owner communication styles and their effects on team morale, advocating for operational transparency and accountability. The conversation covers the role of AI in hiring, teamwork in field operations, and the importance of clarity in company policies to prevent miscommunication. We emphasize fostering a positive work environment through effective communication and responsibility, reinforcing professionalism across the board.   0:27  Introduction to Tow Business Podcast 2:01  Seasonal Housekeeping in Towing 5:05  Embracing AI in Employee Reviews 7:53  Enhancing Recruitment with AI 10:57  Importance of Safety Manuals 14:19  Identifying Owner and Employee Types 15:39  Transparency in Ownership 31:04  Cost Awareness in Damage Claims 32:17  Employee Contributions to Company Health 36:24  Punctuality and Professionalism 40:00  Personal Appearance and Cleanliness 42:18  Creating Your Value for Raises 44:26  Teamwork and Support Among Employees 49:46  Enforcing Policies and Procedures 58:32  The Importance of Doing the Right Thing 1:00:40  Conclusion and Call to Action

In this thought-provoking episode, hosts Ali Mehdaoui and Tanya Tenica dive deep into the world of credibility marketing—a strategy that transcends visibility and focuses on building trust, authority, and meaningful impact.Discover the P3 formula—Publicity, Positioning, and Proof—and learn how these pillars transform your brand from just being seen to being believed. Through engaging storytelling and real-world examples, Ali and Tanya explore the vital role of consistency in branding, the necessity of authenticity, and how testimonials and case studies create undeniable social proof.This episode isn't about hype—it's about substance. It's about building a brand that lasts. Whether you're an entrepreneur, coach, or content creator, this conversation will challenge you to rethink your marketing approach and adopt sustainable strategies that actually work.

The Hidden Cost of Professionalism: Embracing Authenticity as a Professional SpeakerSummaryIn this episode of Present Influence, John Ball explores how some concepts of professionalism can hinder the effectiveness of professional speakers. He delves into the importance of authenticity and individuality, explaining how holding back personal stories and characteristics can limit one's impact. Drawing on recent experiences, including a storytelling event and interviews with guests like Judy Carter and Danny Brassell, John shares a personal revelation about embracing his identity and the importance of being unapologetic for who you are. He encourages listeners to step away from commonly accepted professional archetypes and engage more deeply and authentically with their audiences.Chapters00:00 Introduction: The Hidden Pitfalls of Professionalism00:56 Breaking the Mould: Embracing Individuality in Corporate Settings02:48 Personal Revelations: The Power of Vulnerability08:07 Owning Your Story: The Importance of Authenticity18:17 Conclusion: Embrace Your Full SelfGo to presentinfluence.com to take the Speaker Strengths Finder and discover your greatest strengths as a speaker, plus where to focus for growth. For speaking enquiries or to connect with me, you can email john@presentinfluence.com or find me on LinkedInThanks for listening, and please give the show a 5* review if you enjoyed it.

Alicia and Veronica spin their "Wheel of Rants" to discuss essential boundaries accountants and bookkeepers should establish in their practice. From avoiding legal advice to setting proper client communication channels, they share war stories about embezzlement, email scams, and problematic client relationships. The hosts reveal why engagement letters are critical, how proper password management protects everyone involved, and why working for free ultimately undermines the entire industry.SponsorsDebits - https://uqb.promo/debits(00:00) - Welcome to The Unofficial QuickBooks Accountants Podcast (00:27) - Spring Break Road Trip and Intuit Campus Visit (01:54) - Spinning the Wheel of Rants (02:47) - Allowing Clients to Control the Work (04:34) - Giving Legal or Tax Advice (09:24) - Taking Clients Without Required Skills (14:51) - Working for Free and Discounting Invoices (21:04) - Access to Client Bank Accounts (25:44) - Managing Client Communication (29:47) - Importance of Engagement Letters (33:08) - Reviewing and Updating Engagement Letters (35:59) - Vetting Clients Before Engagement (41:50) - Emotional Boundaries with Clients (44:52) - Confidentiality and Professionalism (47:50) - Course Announcements and Wrap-Up Resources LinkedIn Group: https://www.linkedin.com/groups/14630719/YouTube Channel: https://www.youtube.com/@UnofficialQuickBooksPodcastEmail: unofficialquickbookspodcast@gmail.com Nancy McClelland's Ask A CPA community: https://www.thedancingaccountant.com/ask-a-cpa-signup1Password: 1password.comKeeper: https://keeper.app/?via=4aaea6Alicia's Mobile App class: May 13

Send us a textProfessionalism in the ICT industry goes beyond technical skills to encompass how technicians carry themselves, communicate, and build trust through consistent, quality work.• Credentials serve as "career insurance" – showing your commitment to building a career, not just pulling cable• Your appearance sends signals about work quality – if your shirt has holes, clients wonder what the cable looks like behind walls• Building reputation happens when no one is watching – showing up early, staying off your phone, and taking notes builds trust• You're the face of your company on site – clients remember you, not the salesperson who sold them the project• Lead before you have the title – help new techs, share knowledge, and stay calm during chaotic situations• Communication skills matter – explain technical concepts at the customer's level and confirm understanding• Business ethics build long-term success – never trash-talk previous work, document change requests, and maintain confidentiality• Follow-up and follow-through distinguish professionals – document everything, leave job sites clean, and communicate changes promptlyIf you find value in this content, please consider supporting the show by clicking the QR code to make a donation, buy a cup of coffee, or schedule a 15-minute one-on-one call with Chuck after hours.Support the showKnowledge is power! Make sure to stop by the webpage to buy me a cup of coffee or support the show at https://linktr.ee/letstalkcabling . Also if you would like to be a guest on the show or have a topic for discussion send me an email at chuck@letstalkcabling.com Chuck Bowser RCDD TECH#CBRCDD #RCDD

Do you have an idea for a podcast episode?In this episode, the hosts discuss their recent travels, training experiences, and the importance of safety in pool maintenance, particularly regarding electrical hazards. They share insights from training sessions, feedback from participants, and personal anecdotes about dealing with customer inquiries and electrical issues in swimming pools. The conversation emphasizes the need for proper training, communication, and safety precautions in the industry.takeawaysTraveling solo can be a refreshing experience.Training sessions can be intense but rewarding.Feedback is essential for improving training delivery.Customer expectations can sometimes be unrealistic.Electrical safety in pools is a critical concern.Always consult a licensed electrician for electrical issues.Understanding the equipment and its installation is vital.Collaboration with specialists enhances service quality.Safety precautions should be communicated to clients.Professionalism in the industry is paramount.Sound Bites"It was a very heavy day.""You need a pool guy.""If in doubt, ship it out."Chapters00:00Introduction and Travel Updates05:48Training Insights and Feedback13:50Electrical Safety in Swimming Pools20:10Identifying Electrical Issues25:56Safety Precautions and Conclusion Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Join the Refrigeration Mentor Hub here Learn more about Refrigeration Mentor Customized Technical Training Programs at www.refrigerationmentor.com/courses In this conversation, we chat with Andrew Freeburg about effective strategies for tackling supermarket refrigeration service calls. Andrew shares insights from his nearly 20 years of experience and thousands of calls, including technical advice and the value of building relationships with customers. We also dive into avoiding common pitfalls technicians often face and tips for technicians to build confidence and tackle supermarket service calls faster and more effectively.  In this episode, we discuss: -Tips for building confidence on service calls -Importance of communication in service calls -Effective pre-call preparation -Common mistakes on service calls -Building relationships with customers -New customers and stores -Fixing the customer's problem -Professionalism on calls -Building trust with customers -Handling service calls efficiently Helpful Links & Resources: Supermarket Service Call Workshop - May 24th, 2025 (sign up here) Episode 300. The Power of Training and Development in Refrigeration with Andrew Freeburg Episode 250. Service Call Stories and Troubleshooting Tips with Andrew Freeburg Episode 201. Removing the Fear of CO2 Refrigeration with Andrew Freeburg Andrew Freeburg on LinkedIn  

"When you start doing what everybody does, it's hard to be noticed any longer. Professionalism gets you noticed." Notable Moments 00:40 "Stories That Work" Event Recap 04:57 Embrace Professional Etiquette 07:34 Professionalism Over Expertise 11:16 Importance of Professional First Impressions 15:20 Encourage Open Conversations Time and time again I see people underestimate the power of professionalism. Unfortunately, it ends up stalling their careers before they've even hit their stride. During our latest conversation, I shared how critical it is to set expectations for professionalism, whether you're running a classroom or leading a workplace team. I believe that professionalism is showing respect, being reliable, and paying attention to the details. Those can make or break first impressions, as well as shape your entire reputation. I learned this early on in my own career, thanks to mentors who stopped me before I made missteps in dress and behavior. The classroom example we discussed hit home. Students weren't waiting their turn, interrupting others, and leaving early. My advice: lay out the rules clearly from day one. Make professionalism just as much a part of your teaching as the subject matter. It's the same in the workplace. If you don't make it clear what's expected, chaos creeps in and opportunity slips away. Remember, your reputation starts with the small things, the details others notice but never mention. If you're a leader, teacher, or even a parent, don't shy away from the tough conversations about professionalism. It matters more than people realize, and it's often the reason some move ahead and others get left behind. Teach those soft skills such as reliability, courtesy, and awareness. By doing that you are setting people up for real, lasting success. Remember, being just “one of the herd” won't get you noticed; professionalism will. Resources The Cockerell Academy About Lee Cockerell Mainstreet Leader Jody Maberry Travel Guidance Magical Vacation Planners are my preferred travel advisors. Reach out to have them help plan your next vacation. You can reach them at 407-442-2694.  

In this episode, we tackle the tricky balance of being transparent with your audience while maintaining professionalism. How can you build trust without oversharing or compromising your credibility? Side Hustle School features a new episode EVERY DAY, featuring detailed case studies of people who earn extra money without quitting their job. This year, the show includes free guided lessons and listener Q&A several days each week. Show notes: SideHustleSchool.com Email: team@sidehustleschool.com Be on the show: SideHustleSchool.com/questions Connect on Instagram: @193countries Visit Chris's main site: ChrisGuillebeau.com Read A Year of Mental Health: yearofmentalhealth.com If you're enjoying the show, please pass it along! It's free and has been published every single day since January 1, 2017. We're also very grateful for your five-star ratings—it shows that people are listening and looking forward to new episodes.