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In this episode Jessica Ryan and Ms Cathy McDonald, a former hostage negotiator with Police Scotland, discuss the art of communication in stressful situations and how her experience can be applied to healthcare. Website: https://www.artofcommunication.co.uk/about-aocX (Twitter) https://twitter.com/CathyAofC
Scottish Island Adventures - Stornoway - with host Coinneach Macleod, the Hebridean Baker and guest Cathy MacDonald Stornoway Stornoway is the main town and port on Lewis and is accessed by a ferry from Ullapool on the mainland. Roughly a third of Lewis' total population live in Stornoway and the town has many facilities such as a sports complex and golf course to service the bustling community. At Lews castle you can find a wide variety of woodland walks and in the summer months visitors are able to take boat cruises around the waters. Stornoway Black Pudding Stornoway Black Pudding is one of the most well-loved products to come out of Lewis. Having been designated a Protected Geographical Indicator of Origin in 2013, only Black Pudding made in Stornoway can give itself that title after a rise in ‘imposter' Stornoway Black Puddings started putting farmers in Lewis out of business. Most of the black puddings only use beef suet, oatmeal, onion, blood, salt and pepper which gives it a unique flavour. Museum Nan Eilean Museum Nan Eilean can be found on the Lews Castle Grounds and is dedicated to the history and community of Lewis. There are three permanent exhibitions: Dùthchas (A Sense of Place, Eileanaich (The Islanders), and Blas nan Eilean (A Taste of the Islands). Entry to the museum is open all year round and is based on donations. Ishga Seaweed Ishga, taking its name from the Gaelic for water, is an award-winning luxury skincare brand. Four types of Hebridean seaweed are harvested for use in a wide variety of products with Hebridean Seaweed used specifically for its vitamins, bio-active minerals, and natural antioxidant properties. Thank you for listening to the Caledonian MacBrayne podcast. You can find out more about Scotland's west coast islands and all topics discussed on this episode at calmac.co.uk/podcast
Scottish Island Adventures - Lewis - with host Coinneach Macleod, the Hebridean Baker and guest Cathy MacDonald From the neat Victorian homes lining the streets of Stornoway in the east, to the stretching white sands of Bosta on Great Bernera in the west, where the clear Atlantic waters sound the evocative toll of the Time and Tide Bell as a reminder of the link between us and the elements, Lewis is an island of exciting contrasts and diverse experiences and the largest of the Outer Hebrides. Gearrannan Blackhouse Village The Blackhouse Village is at once a site of great historical fascination as well as a one of a kind self-catering accommodation. The village is one of the best preserved monuments of the island's crofting traditions and was still inhabited by locals in the 1970s. With a visitors site/lodgings, cafe serving fresh food and located a stone's throw from the Callanish Standing Stones, Gearrannan Blackhouse has easily earned its place among the top attractions on Lewis. Wild Swimming The benefits of wild swimming are bountiful and well-documented with more and more people taking taking advantage of stunning waters of the Atlantic ocean, networks like the Hebridean Sea Swimmers allow people of all abilities to discover the joys of the open water ‘whether they want to swim for 5 minutes or 5 miles'. Uig Sands Restaurant With a stunning vista of Uig beach and mouth watering dishes like Hebridean sea chowder with seaweed butter on the menu, Uig Sands is a culinary experience not to be missed. Alongside the restaurant, self-catering rooms are available to book. The building's modern design with glorious sea-front windows was partly financed by the Scottish government to help create jobs and serve the growing needs of Lewis' tourism trade. Thank you for listening to the Caledonian MacBrayne podcast. You can find out more about Scotland's west coast islands and all topics discussed on this episode at calmac.co.uk/podcast
In conjunction with the 2023 Paediatric Critical Care Society Conference in Edinburgh, we have interviewed Cathy MacDonald, one of the keynote speakers. Cathy has had a long career as a police hostage and crisis negotiator. What can she teach us about crisis negotiation? What are the parallels between her world […]
On this timely Grounded episode, we're joined by the Oregon Global Warming Commission's Chair, Cathy Macdonald, and ODOE's Senior Climate Policy Analyst, Zach Baker. We dive into three important reports the Commission published earlier this year: an Oregon Climate Action Roadmap to 2030, a companion TIGHGER Project Report, and the Commission's usual biennial 2023 Report to the Legislature. The Commission typically issues a report to the Legislature every two years that includes an update on progress toward achieving Oregon's greenhouse gas reduction goals and recommendations for making progress. This year, the Commission also provided a new Oregon Climate Action Roadmap to 2030. The Roadmap includes extensive recommendations to inform state climate action, which were developed using an analysis of data and pathways as part of the Transformational Integrated Greenhouse Gas Emissions Reduction Project (AKA TIGHGER). Based on the best available science, the reports considered what it would take to accelerate achievement of Oregon's existing 2035 goal to instead reach it by 2030. This is a fascinating conversation with two of Oregon's hardest working climate specialists — let's listen! Find links and resources mentioned in the interview here: https://energyinfo.oregon.gov/blog/2023/6/26/grounded-podcast-2023-oregon-global-warming-commision-reports Learn more about our work at www.oregon.gov/energy. Music: “If” by Broke for Free. freemusicarchive.org/music/Broke_Fo…Free/Layers/If
Cathy MacDonald, executive director at the East Hants Family Resource Center, talks about the 'Graduate in Style' campaign that's collecting suits and ties for local students participating in events like prom and graduation.
Effective communication is vital for personal trainers, so we've invited returning guest Cathy MacDonald from The Art of Communication to join Stuart on today's episode. Together, they explore scenarios PTs encounter in the gym and share tangible actions to make your communication more effective. You'll discover how to discuss money without feeling awkward, steer people away from dangerous activities without making them defensive, and why you shouldn't give Stuart an axe. Tune in to sharpen your communication skills and become a more effective personal trainer. Timestamps 01:28 How to communicate with new gym members. 07:37 The Importance of learning about people 09:23 Core Emotional Concerns 13:49 How to communicate with a gym member who is at risk of injury. 21:06 The value of compliments 24:46 How to offer your services without being salesy 31:35 How to talk about your prices 33:57 How to respond if someone asks for a discount 38:57 How to communicate a price increase to your clients Find Out More About Cathy: Website: https://www.artofcommunication.co.uk/about-aoc Find Out More About LTB: Instagram: https://www.instagram.com/liftthebar/ Website: https://liftthebar.com/ Free Trial: https://liftthebar.com/free-trial
Are you tired of feeling misunderstood or struggling to connect with others? Join us for this episode of My Kind of People Podcast, where host Meg Walker sits down with Cathy MacDonald, founder of The Art of Communication and former Hostage and Crisis Negotiator with Police Scotland. In this insightful conversation, Cathy shares her expertise on different communication styles, her journey to becoming a hostage negotiator, and the true meaning of emotional intelligence. Discover the key principles that can help you better communicate, connect, and lead in both your personal and professional life. Don't miss out on this opportunity to learn from Cathy's valuable insights and experiences. Subscribe to the channel for more episodes of My Kind of People, and leave a comment below with your thoughts on the importance of effective communication. Guest: Cathy MacDonald Social Media: @artofcommunication Website: www.artofcommunication.co.uk Host: Meg Walker Instagram: @themegmethod YouTube: @themegmethod Coaching Podcast: THE MEG METHOD Website: www.themegmethod.com Sound: Brooklyn Fraser and Alicia Navarro
Cathy MacDonald is a communication coach and consultant and runs "The Art of Communication". She's a former Hostage and Crisis Negotiator with Police Scotland. During this episode, she chats with Adele about effectively communicating in a variety of (often difficult) situations. She leaves us with actionable advice, which will be particularly helpful for those of us who have lost some confidence since our perimenopause. A previous conversation between Adele and Cathy is referenced during this chat. You can listen to it [BY GOING HERE] Check out The Art of Communication: https://www.artofcommunication.co.uk/ Here's a link to the book Cathy recommended : BIFF by Bill Eddy ____________ From your host : Adele Johnston I'm Adele Johnston, a certified nutritionist and positive psychology coach, passionate about helping women improve their menopause health and reclaim who you are without menopause taking over. This is a time in your life where you get to feel vibrant, sexy and reclaim you again! I'm proud to work with women like you and have created a very successful proven Reclaiming You 3 STEP PROCESS to help you take back control of your body during your menopause. For more details : https://adelejohnstoncoaching.com/ To get Adele's FREE 3-step Menopause Weight Loss Guide: https://adelejohnstoncoaching.com/menopause-weight-loss-guide/
Cathy Macdonald from the Nature Conservancy educates us on the power of nature to sequester carbon and what we need to do to maximize its potential.
Cathy MacDonald shares her experiences working at Deanne Fitzpatrick Rug Hooking Studio and what her future has in store after retirement.
In today's episode, Stuart welcomes back on Cathy MacDonald. Cathy has been on the show 2 times before (both in 2017) discussing different things related to her current career in communication. Her career prior to that was in Crisis Negotiation for Police Scotland and that's where we focus our attention today. We discuss what her work involved, some of the specific cases she remembers being involved in, what she wishes everyone knew about suicide and what to do if you encounter a situation in which someone is saying they are going to, or are thinking about, taking their own life. Timestamps: [02.40] - What it's like reflecting on her previous career as a crisis negotiator for Police Scotland now she's 5 years beyond it? [07.57] - What the majority of her work was in crisis negotiation? [10.27] - How she would describe how she felt walking into a negotiation of some kind? [19.20] - Cathy tells us about one of the memories she has over losing someone during a suicide intervention. [21.50] - How quickly Cathy would be redeployed after one negotiation? [23.05] - Specific cases that stick out during her time in crisis negotiation? [34.00] - How often you learn the reason someone wants to kill themselves? [35.35] - The core emotional concerns. [38.25] - What does Cathy wish everyone knew about suicide? [45.57] - Suicide statistics deaths in Scotland. [51.00] - What to do if you encounter a situation in which someone is saying they are going to commit suicide? [53.50] - Where to go if you need help. Suicide Resources International Suicide Hotlines: https://www.opencounseling.com/suicide-hotlines Samaritans: https://www.samaritans.org/ NHS website: https://www.nhs.uk/conditions/suicide/ Find Out More About Cathy: Website: https://www.artofcommunication.co.uk/ Facebook: https://www.facebook.com/The-Art-Of-Communication-1126742237340516 Find Out More About LTB: Website Instagram Facebook
Cathy MacDonald’s voice is calm and encouraging. As a former police Crisis Negotiator, it has also saved lives. She’s sat on the edge of many high places persuading the troubled to chose life over death. Since leaving the Scottish Police, Cathy has built a successful communications business, Art of Communication.Warning: This episode contains references to suicide. For information on organisations offering mental health support, please contact:The Samaritans 24/7 crisis helpline: 116 123Papyrus Helpline for under 35’s: 0800 068 4141Calm: Campaign Against Living Miserably Helpline: 0800 58 58 58SOBS: Survivors of Bereavement by Suicide Helpline: 0300 111 5065 Produced by Georgie Vestey and Kate McAll with original music by John Biddle. And finally … if you’ve found this episode interesting and want to support the show, I’d love you to share it using the icons below. You will help raise the profile of these extraordinary people who are way too modest to promote themselves.
In this episode I'm joined by Cathy MacDonald, ex police Scotland hostage negotiator and owner of The Art of Communication. Cathy and I chat through communication styles and she gives some guidance on dealing with outbursts, reading body language and how to take back control in those situations with youngsters and teens. Connect with Cathy here https://instagram.com/artofcommunication or over at her website https://artofcommunication.co.uk
Have you ever wondered how to improve your communication skills so you can better connect with your clients? In this from the archive episode from back in February of 2017, guest Cathy MacDonald from The Art of Communication answers this question and many more about improving and understanding communication. Find Out More About Cathy: Website Facebook Find Out More About LTB: Website Instagram Facebook
Former hostage negotiator, Cathy MacDonald, joins me this week from The Art Of Communication. Cathy brings her extensive and unique professional background into the field of helping others communicate better and more effectively. In this episode, Cathy and I delve into the sensitive and frequently challenging conversations we need to have with our friends and family as it relates to our goals. Since many people struggle with having health goals that do not coincide with the goals of those around us, Cathy provides some incredible insight to help navigate those conversations. To learn more about Cathy's work, visit www.artofcommunication.co.uk Per our conversation on the episode, the slides she referenced can be found at https://bit.ly/2AQzumj To learn more about your host, check out www.jasonleenaarts.com and www.revfittherapy.com You can also like our Facebook page at www.facebook.com/revolutionaryou Download, subscribe, share with your friends and please take a moment to leave us an iTunes review.
Cathy MacDonald is a former Hostage and Crisis Negotiator with Police Scotland. With years of practical experience behind her, coupled with her responsibility for training and developing police negotiator teams, Cathy can easily be described as a professional communicator who is highly skilled and practised.
Great to welcome back Cathy MacDonald to the show! We cover some simple tips for improving your listening skills and then deep dive into how you can go about changing a client's mind. Timestamps 4.00 - why is listening so important 6.10 - tasks for improving your listening skills 10.00 - listening skills clip 15.10 - how to apply appropriate curiosity to conversations you have with clients 19.40 - why we're covering how to change clients minds 20.20 - what steps can we take as trainers to change our client's minds about things? 26.00 - why you can't actually change someone's mind, they change it themselves 28.00 - why information alone won't change someone's mind and may make the person less likely to change 34.40 - why helping change our client's minds is not about being manipulative, it's about improving lives 38.20 - why we have to be mindful of using the word "should" 41.30 - how to change a client's mind who believes breakfast is essential 43.00 - how to use hooks (the things that are important to that person) to help this process 51.00 - a sample script for changing a client's mind about breakfast 55.10 - why it's not always possible to change someone's mind 57.50 - whether we should have these types of conversations offline vs online
In this episode of the LTB Podcast, we welcome on a previous guest, Cathy MacDonald from the Art of Communication. We cover: Managing and setting yourself up for challenging conversations How to deal with a client crying What to do if you upset a client Why you should always have your hard conversations face-to-face and not through email or text How to deal with a disruptive client in a group class The power of “you”, “I” and “we” How to handle misreporting/ lying with food diaries
In this interview, Stuart speaks to Cathy MacDonald. Cathy is the owner of a company called The Art of Communication, which works with numerous businesses on improving their communication. She has worked heavily with us at LTB and runs a course which a lot of our members have been on. In the interview we discuss: - How Cathy got into the world of communication - Why communication is so important for not just PT's, but everybody - How to improve your listening skills to better the connection you have with your clients - What we need to know about emotions - How to use reframing to ensure we don't get caught in what is fact and what is an assumption (we make this mistake often!!) - What Cathy's recommendations would be for a PT who wants to start improving their communication skills You can find out more about Cathy by searching for "The Art of Communication" on Facebook.