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Michael Sheen is an award-winning actor.After finding his love for the stage with the West Glamorgan Youth theatre as a teenager, he studied at the Royal Academy of Dramatic Art in London. He spent the 1990s making a name for himself as a stage actor, shining in the classics from Romeo and Juliet to Peer Gynt as well as in 20th century masterpieces such as Look Back in Anger and Amadeus, receiving several Olivier Award nominations along the way.A relocation to the US in the early 2000s with his then partner, the actress Kate Beckinsale, and their young daughter Lily prompted a move into films. His breakthrough came in 2003 when he portrayed Tony Blair in a Stephen Frears film called The Deal. It was the beginning of what became an unlikely specialism: morphing into real people from recent history: Kenneth Williams, David Frost, Brian Clough, Chris Tarrant, and Prince Andrew – with two more outings as Tony Blair thrown in for good measure.Michael was born in Newport, South Wales, in February 1969, the eldest of two children to Meyrick and Irene. He grew up in Port Talbot from the age of eight and considers it his hometown. His first love was football, and he was spotted as youngster by an Arsenal talent scout to play for their youth team. His parents decided against moving the family to London and he turned to acting instead and graduated from RADA in 1991.Alongside the classic dramas, his range extends to appearing in fantasy and science fiction films such as The Twilight Saga and Tron: Legacy. Michael has said that the most meaningful project to him was a modern restaging of the passion play in Port Talbot in 2011, which involved the participation of a thousand local people, because it opened his eyes to the difficulties many of them were experiencing. He has since used his own money to fund the 2019 Homeless World Cup in Cardiff and set up an organisation which supports community groups. Michael lives in Wales with his partner, the actress Anna Lundberg, and their two young daughters. DISC ONE: Vienna - Ultravox DISC TWO: The Ecstasy Of Gold - Ennio Morricone DISC THREE: Desire - Talk Talk DISC FOUR: Gimme Shelter - The Rolling Stones DISC FIVE: Ready for Drowning - Manic Street Preachers DISC SIX: Passion - Peter Gabriel DISC SEVEN: Dark Secret - Lau DISC EIGHT: Oh Yeah - Yello BOOK CHOICE: The Hero with a Thousand Faces by Joseph Campbell LUXURY ITEM: A football CASTAWAY'S FAVOURITE: Vienna - Ultravox Presenter: Lauren Laverne Producer: Sarah TaylorThere are more than 2000 programmes in our archive available for you to listen to. We have cast away other notable actors including Sir Anthony Hopkins and some of the people Michael has played including Kenneth Williams, Chris Tarrant and Tony Blair. You can find all those episodes and more by searching BBC Sounds.
Laura Hughes receives a tip that horses are dropping dead in Wales. As she investigates, she finds decades of academic studies researching the problem. She learns these aren't isolated incidents. Something is spreading across the countryside. It's undetectable to humans, nobody knows it's there — until they fall ill. Subscribe to Untold: Toxic Legacy, for the rest of the series.For more information on how to live safely with lead, please visit the LEAPP Alliance website. Hosted on Acast. See acast.com/privacy for more information.
We're currently visiting Wales with bookish friends for our Readers Weekend at Trevor Hall. But since Halloween is coming, we thought you might like to revisit our previous episode devoted to Spooky Season. In this episode from 2020, we talk about the origins of Halloween monsters and the tricky laws around selling a haunted house. And we recommend a bunch of books for Halloween, including some fun titles for people who want to get in the spirit but don't like to be scared. Trick or treat! --- SSoP Podcast Episode 17 — Halloween: Costumed Revelry, Voices From Beyond, and YAY, Candy! It's no surprise that most Halloween stories delve into the dark corners and shadows of life. That premise is in the very name of the holiday. Originally known as All Hallows' Eve, it's celebrated just before All Saints' Day and All Souls' Day — two holidays meant to honor the dead. For thousands of years, people all over the world have remembered the lost with candles, rituals, costumes, and revelry. The best Halloween stories produce tingles up the back of the neck, while also, maybe, breaking one's heart just a little bit. After all, good scares and sorrow often go hand-in-ghostly-hand. In this episode, we get curious about Halloween traditions and explore the lore around classic creepy creatures., Then we recommend books that celebrate the spirit (and spirits) of Halloween, including stories for self-proclaimed scaredy-cats, titles that should come with a ‘don't read this at night' warning label,‘ and a few in-between. For more on the books we recommend, plus the other cool stuff we talk about, visit the show notes. Sign up for our free Substack to connect with us and other lovely readers who are curious about the world. Transcript of Halloween: About 31% More Gothic than Normal Do you enjoy our show? Do you want access to awesome bonus content? Please support our work on Patreon! Strong Sense of Place is an audience-funded endeavor, and we need your support to continue making this show. Get all the info you need right here. Thank you! Parts of the Strong Sense of Place podcast are produced in udio. Some effects are provided by soundly. Learn more about your ad choices. Visit megaphone.fm/adchoices
On the Glossy Podcast, senior fashion reporter Danny Parisi and international reporter Zofia Zwieglinska break down some of the biggest fashion news of the week. This week, we discuss Grace Wales Bonner taking over as the creative director of menswear at Hermés. It's a job that Wales Bonner has previously referred to as a dream job, and it makes her the first black woman to lead a major European luxury brand. We also discuss Dsquared2's restructuring and layoffs amid its legal battle with licensing company Staff International. And we break down Saks Fifth Avenue's recent earnings report, which shows the retailer continuing to struggle after its billion-dollar merger with Neiman Marcus. Later in the episode, Zofia is joined by our editor-in-chief, Jill Manoff, and Glossy's research director, Li Lu, to discuss holiday retail strategies. The conversation draws from our annual Glossy+ Holiday Research Report, released earlier this month. One of the main takeaways from the report: Neither marketers nor brands have high hopes for this holiday season. “I would say a lot of marketers have very conservative expectations for holiday revenue,” Li Lu said. “About 56% of them said they don't expect increases to be more than 10%. Within that 56%, 27% of them just said, flat out, that they don't expect any change. So it's very conservative this year for the most part.” The discussion also covers price increases for the holiday season due to tariffs, discounting strategies heading into the holidays, and the role of digital marketplaces like Amazon and traditional department stores like Macy's this holiday shopping season.
You can now text us anonymously to leave feedback, suggest future content or simply hurl abuse at us. We'll read out any texts we receive on the show. Click here to try it out!The Ballad of Wallis IslandThis week, the dads swapped blockbusters for something quieter, sadder, and sneakily hilarious: The Ballad of Wallis Island, the melancholic comedy starring Tim Key, Tom Basden, and Carey Mulligan.In a remote Welsh idyll, a lonely lottery winner (Key) invites his favourite long-lost folk duo to reunite and perform a private gig just for him. What follows is a beautifully awkward, bittersweet exploration of nostalgia, grief, and the impossibility of recapturing the past — with an emotional gut punch that sneaks up on you like a hangover.We talk:
This is Part One of Two of 'Fat Fred'. This is Part One of Two of 'Fat Fred'.On Tuesday 29th of September 1971, Malcolm Heaysman, co-owner of a fancy-dress shop in Islington was brutally murdered outside of his remote farmhouse in Gwynfe near Llangadog, Carmarthenshire. Being 40 days into a 45 day man hunt, Police were seeking Britain's no1 villain infamously known as ‘Fat Fred' having stolen £3.2 million in a jewellery heist, and in a 3 mile car chase, he sparked a national outrage by killing a policeman, and attempting to kill three others. But what connected him to the murder of this mild-mannered fancy-dress shop owner?· Location #1: Beck's Carnival Novelties, 139 Upper Street, Islington, London, W1· Location #2: Godre Waun, Llangadog, Carmarthenshire, Wales, SA19 · Date: Tuesday 29th of September 1971, post 9pm (murder)· Victims: Malcolm Heaysman· Culprits: ?Five time nominated at the True Crime Awards, Independent Podcast Awards and the British Podcast Awards, Murder Mile is one of the best UK / British true crime podcasts covering only 20 square miles of West London. It is researched, written and performed by Michael of Murder Mile UK True Crime Podcast with the main musical themes written and performed by Erik Stein and Jon Boux of Cult With No Name and additional music, as used under the Creative Commons License 4.0. A full listing of tracks used and a full transcript for each episode is listed here and a legal disclaimer.This episode features a promo for BADmiral, a new series of the CONmunity Podcast. For links click hereTo subscribe via Patreon, click here Support this show http://supporter.acast.com/murdermile. Hosted on Acast. See acast.com/privacy for more information.
On this week's episode, Maisie and Suzi are recording remotely so reminisce about online gigs, Maisie does her best newsreader voice and Suzi tells us about embarrassing herself in Wales at a recent gig. We also catch up on all the latest Champions League and League Cup action as well as looking ahead to this weekend's international friendlies! There are a few tickets left for our live show on the 8th December in London, get them here: https://www.leicestersquaretheatre.com/show/big-kick-energy-live-at-christmas/ To get in touch you can email us on bigkickpod@gmail.com or find us on Instagram @bigkickenergypod Learn more about your ad choices. Visit podcastchoices.com/adchoices
Lauren Salter, Ellis Jenkins and Jonathan Davies are joined by former Wales international turned extreme endurance athlete Richard Parks to chat about the incredible expeditions he's done since retiring from rugby, including achieving more than one world record, as well as chat about Steve Tandy's squad selection for the Autumn series.
We reckon we've asked Eliot onto this podcast about 6 times since we started, clearly we aren't very good at taking the hint but hey, persistence won the day in the end. Eliot is quite a quiet voice on the British scene but he has been one of the most prolific first ascensionists and has repeated many hard classics at home and abroad. It was fun to finally sit down and have a chat with the elusive Welshman! If you enjoy Eliot's dulcet tones then check out his own podcast called 'Stoneline'. If you like this podcast then check out our Patreon page! https://www.patreon.com/user?u=70353823Support the show
Debut novelist Carys Shannon on how to stay true to your voice through submissions and agent feedback, why an editorially led indie press was the right home for her book, and the craft that brought it to life.We discuss:How to decide what your book wants to be and center its emotional life.Submission strategy after competitions: reading agent feedback without losing your vision.Indie presses 101: editorially led models, scale, and alignment.Contracts with a small press: advances, rights splits, and what to expect.Publicity with an indie: bespoke support and realistic reach.Craft choices that unlocked the book: first-person present vs close third, “killing your darlings.”Landscape as character.Redefining success through integrity of voice. Resources and Links:
In this series, Jeff and Andy look at historical events that took place on this day.Today in history, a World War II fighter pilot passes away, a billionaire is born, and tragedy strikes in south Wales.This series is brought to you by the great Boss Shot Shells.
Today I sit down with historian Michael Livingston and talk about one of my favorite subjects: the Hundred Years War.Henry V at Agincourt. Edward III at Crécy. The Black Prince at Poitiers. Joan of Arc at Orléans. The period we call “the Hundred Years War” was a cascade of violence bursting with some of the most famous figures and fascinating fights in history. The central combatants, England and France, bore witness to uncountable deaths, unbelievable tragedy, and uncompromising glory. But there was much more to this period than a struggle between two nations for dominance. Bloody Crowns tells a new story of how medieval Europe was consumed, not by a hundred years' war, but by two full centuries of war from 1292 to 1492. During those years, blood was spilled far beyond the borders of England and France. The Low Countries became war zones. Italy was swept up. So, too, the Holy Roman Empire, the Iberian Peninsula, Scotland, and Wales. The conflict drove enormous leaps forward in military technology and organization, political systems and national identities, laying the groundwork for the modern world.With a keen eye for military intrigue and drama, Bloody Crowns critically revises our understanding of how modern Europe arose from medieval battlefields.Buy the Book
Gareth, Lauren and former Wales wing Alex Cuthbert are joined by Wales Head Coach Steve Tandy after he announces his squad for the Autumn Internationals
We're currently tucked up in a manor house in Wales with a slew of bookish friends for our Readers Weekend at Trevor Hall. Since it's Spooky Season — aka, the best season of the year — we're sharing our previous episode of The Library of Lost Time all about the Gothic. --- In this show, we're excited about two books: The Murders at Fleat House by Lucinda Riley and Starter Villain by John Scalzi. Then Mel explains what she means when she says the magic word ‘Gothic.' The Murders at Fleat House by Lucinda Riley Starter Villain by John Scalzi Our review of Well-Schooled in Murder by Elizabeth George What is Goth? Gothic Literature: Basics of the Genre & Key Elements Gothic: An Illustrated History by Roger Luckhurst YouTube: Tristan and the Classics Video: Gothic Literature — Teach Yourself Course Video: 8 Aspects of Gothic Books Transcript of this episode. The Library of Lost Time is a Strong Sense of Place Production! https://strongsenseofplace.com Do you enjoy our show? Want access to fun bonus content? Please support our work on Patreon. Every little bit helps us keep the show going and makes us feel warm and fuzzy inside - https://www.patreon.com/strongsenseofplace As always, you can find us at: Our site Instagram Patreon Learn more about your ad choices. Visit megaphone.fm/adchoices
The Cinematography Podcast Episode 329: Ula Pontikos, BSC The psychological thriller The Man in My Basement is about Charles Blakey (Corey Hawkins), a Black man in Sag Harbor, New York, who is down on his luck, unemployed, and facing foreclosure on his ancestral family home. In a desperate financial situation, Charles accepts a bizarre and extremely lucrative offer from a mysterious, wealthy white businessman named Anniston Bennet (Willem Dafoe). Bennet proposes to rent Charles's basement for a hefty sum—enough to clear his debts—for a few months. To translate director Nadia Latif's four-year vision from film to screen, cinematographer Ula Pontikos, BSC, chose to root the story firmly in Charles Blakey's viewpoint. Ula and Latif meticulously planned the camera movement and character staging, choosing when characters would enter the frame together or remain distant to explore themes of togetherness and division. The Man in My Basement was shot in Wales, standing in for Sag Harbor, New York. Ula's experience shooting in both the UK and the East Coast was a huge benefit. Though she had her doubts about filming in Wales for Sag Harbor, she found that the light in Wales was surprisingly similar to that of the eastern United States. Ula used light and color to reflect Charles's state of mind, trapped in a house he can't afford, with a man literally caged in his basement. A feeling of oppression was created both inside and outside the house with yellow-orange sodium vapor lights enhancing the film's claustrophobic and uneasy atmosphere. The house was a set with a greenscreen in the windows to show the outdoor scenery from inside. Charles's nightmare sequences and scenes in outdoor locations were lit with cyan and greens. The film ultimately builds to a climax steeped in red. The most intimate and thematically crucial scenes took place in the basement. Ula chose to shoot these sequences in order, allowing the light story to progress. The lighting shifts from somewhat dim and shadowy with shafts of daylight to completely dark once Charles covers the windows to prevent people from seeing a man caged in his basement. The basement's color palette was created with yellowy, tungsten lights mixed with LED lights. Ula also acted as camera operator, with a single camera for the basement sequences. To maintain tension for the camera, actors Corey Hawkins and Willem Dafoe rehearsed the basement scenes separately. For Ula, the most challenging aspect of the movie was the technical difficulties of shooting through the bars of the cell in the basement. The camera's field of view and depth of focus constantly shifted. Ula had to change lenses frequently, adjusting between showing more of the actors' faces and showing more of the bars. “Shooting characters and the bars is very hard,” Ula explains. “Inevitably, somebody is going to lose an eyeline and somebody is going to go strange-eyed. It's super restrictive. It's very technical and at some point all of us were swearing about the bars.” Her solution required meticulous technical work: careful blocking and making sure both the camera and the actors hit their marks precisely. She was greatly impressed by the results: “It's a testament to extremely technical, professional actors like Willem and Corey.” See The Man in My Basement on Hulu. Find Ula Pontikos: www.ulapontikos.com Instagram: @ulapontikos The Cinematography Podcast website: www.camnoir.com YouTube: @TheCinematographyPodcast Facebook: @cinepod Instagram: @thecinepod Blue Sky: @thecinepod.bsky.social
On the Weekender this week with David and James discussion features: * Wales' defeat to Belgium * England's victory in Latvia * World Cup Qualifiers round-up * Jordan Pickford's new contract & Everton 'beef' with Lee Dixon * Burnley v Leeds preview * GW8 Free Hit Drafts * GW8 Wildcard Drafts Tomorrow on Planet FPL: James presents The GW8 Deadline stream, in partnership with FPL Team, live and exclusive on the Planet FPL YouTube Channel at 10am BST Today on Patreon: The Differential Show (BT+) & The GW8 Team News Stream (AT) The full Planet FPL schedule for this week can be found via this post: https://www.patreon.com/posts/141099507 Want to become a member of our FPL community and support the Podcast? Join us on Patreon: https://www.patreon.com/planetfpl Follow James on Twitter/x: https://twitter.com/PlanetFPLPod Follow Suj on Twitter/x: https://twitter.com/sujanshah Follow Clayton on Twitter/x: https://twitter.com/claytsAFC Follow David on Twitter/x: https://x.com/FPLHunter10 Follow Nico on Twitter/x: https://twitter.com/nico_semedo Subscribe to our YouTube channel: https://www.youtube.com/@PlanetFPL Like us on Facebook: https://www.facebook.com/planetfpl Follow us on Instagram: https://www.instagram.com/planetfpl #FPL #PremierLeague #TheWeekender Learn more about your ad choices. Visit podcastchoices.com/adchoices
Dearest faithful EIC listeners, happy Friday, it's time for a round table discussion to dissect the biggest stories from the week.The UK's first ever celebrity Traitors is here, following beloved series across in the US. This cohort include huge figures like Stephen Fry, Claire Balding, Jonathan Ross, Charlotte Church, Alan Carr and Nick Mohammed to name a few. The show, which was recorded earlier this year at Ardross Castle in Scotland, features 19 celebrity contestants competing for a prize of £100,000 for a charity of their choosing. We talk about whether or the beloved show is executing this new famous format.Next up, sugar daddy finances. We recently read a piece for Bustle by Camille Soheet Pesha called Even The Sugar Daddies Are Feeling The Squeeze: As costs of living climb, high earners who once had money to burn on their sex lives are cutting back.” And in the piece she explores a troubling trend where the men who were once willing and able to splash the cash on sugar babies are now struggling to keep up. Sugar dating, for anyone not aware, is a type of transactional relationship where sugar daddies, typically older and wealthier, would offer gifts and money and a better quality of life to often younger, very beautiful women who offer companionship and intimacy. We discuss our thoughts on the piece.Lastly, last year we had Brat girl summer, but the season of green might not be over yet, are we potentially having Zack Polanski autumn? The Green party has reached over 110,000 members at the time of recording, for the first time. In England and Wales the party has had over a 55% rise in membership since Polanski took over last month. Polanski has had an unconventional path to politics, previously working as an actor, hypnotherapist and mental health counsellor. And yet is proving to be one of the most effective communicators we've seen in a very long time. One of Polanksi's slogans is ‘Let's make hope normal again', is this stratospheric new interest in the Green Party making us feel hopeful?We hope you enjoy listening, please do leave us a review on Apple Podcasts and a rating on Spotify or wherever you get podcasts, love, O,R,B xxRuchira's been loving: RoofmanBeth's been loving: Better ManOenone's been loving: Game Of ThronesThe Celebrity TraitorsEven The Sugar Daddies Are Feeling The SqueezeGreen Party over 100k membersThanks so much to Cue for editing this podcast. Hosted on Acast. See acast.com/privacy for more information.
The Prince and Princess of Wales had a fun, action-packed visit to Northern Ireland in a classic William and Kate outing. And William's emotional chat with Rhian Mannings as the Royal Foundation launched a National Suicide Prevention Network made a real impact. Pod Save the King host Ann Gripper is joined by Daily Mirror royal editor Russell Myers (yes, he's back!) to reflect on a Royal Family in touch with their emotions and determined to help people driving change. They also catch up on the prospects for royal tours as the King and Kate continue their recoveries after being diagnosed with cancer, and Russell's assessment of Prince Harry's relationship with his family after that long awaited meeting. Plus they catch up on the rest of the week's royal news, and mark the end of an era. Learn more about your ad choices. Visit podcastchoices.com/adchoices
This week we ramp up the Legions Con excitement even further by talking to Gwion and Megan who are travelling from Wales to attend their very first Legions Con. They talk about the things they are looking forward to and we give them some advice that they should probably just ignore. Plus we take a look at the Graveyard releases from the Four Horsemen, Zombies and Blind Box Skeletons. If you are going to Legions Con 2025 don't miss our live recording at the event which will take place at 3.30pm on Friday the 7th of November. Support us! https://www.patreon.com/TheEuroLegionsPodcasthttps://linktr.ee/theeurolegionspodcastmythic legions toy collecting fantasy cosmic legions
Eeeeeaaaasssayyyy! Tommy Tuchs and his merry men have qualified for the World Cup – and they're the first country in Europe to do it. Have some of that, you slugs.Marcus is here to revel in that feat alongside Luke and Vish. Plus, a rat is spotted on the pitch at the Wales match, Gianni Infantino's pied off by Donald Trump, and Graham Potter plays the ABBA hits.Please fill out Stak's listener survey! It'll help us learn more about the content you love so we can bring you even more - you'll also be entered into a competition to win one of five PlayStation 5's! Click here: https://bit.ly/staksurvey2025Find us on Bluesky, X, Instagram, TikTok and YouTube, and email us here: show@footballramble.com.Sign up to the Football Ramble Patreon for ad-free shows for just $5 per month: https://www.patreon.com/footballramble.***Please take the time to rate us on your podcast app. It means a great deal to the show and will make it easier for other potential listeners to find us. Thanks!*** Hosted on Acast. See acast.com/privacy for more information.
SEASON 2 - EPISODE 163 - Iris Prize LGTBQ+ Film Festival - with Lewis Bayley In this special episode of the Team Deakins Podcast, we speak with Lewis Bayley, Industry Coordinator for the Iris Prize LGBTQ+ Film Festival. Lewis invited us to speak with him about filmmaking earlier this year, and what you'll hear is that recorded conversation. We had the pleasure of discussing many topics with Lewis, such as the overall importance of film festivals and our longtime efforts giving back to younger generations of filmmakers. Additionally, we share a few work stories from our long careers, Roger gives a preview of what to expect in his upcoming memoir, Reflections, and James reveals the game she played with director Martin Scorsese while we were shooting KUNDUN in the Moroccan desert. The Iris Prize LGBTQ+ Film Festival is hosted annually in Cardiff, Wales with talks, panels, and screenings of shorts and features highlighting the myriad of experiences within the global LGBTQ+ community, and we were happy to be a small part of their 19th edition. - This episode is sponsored by Aputure & Sandstorm
Before Henry VIII, there was another heir. Prince Arthur Tudor, Prince of Wales, married to Katharine of Aragon, and dead at fifteen. In this interview, Gareth Streeter (author of Arthur, Prince of Wales: Henry VIII's Lost Brother and founder of Royal History Geeks) explores the prince's real life beyond the footnotes. We discuss: - Why Arthur, not Henry, was central to Henry VII's vision & propaganda - Reconstructing the Arthur–Katharine marriage - The big one: consummation, weighing contemporary evidence vs later “Great Matter” claims - Education, character & the king Arthur might have become - Illness and cause of death: what we know, what remains mystery - Gareth's research process, sources that changed his mind, and advice for new history writers Find Gareth & the book: Arthur, Prince of Wales: Henry VIII's Lost Brother - https://www.amazon.co.uk/Arthur-Prince-Wales-Henry-Brother-ebook/dp/B0C6NLT7NJ/, https://www.amazon.com/Arthur-Prince-Wales-Henry-Brother-ebook/dp/B0C6NLT7NJ/ Royal History Geeks - https://www.royalhistorygeeks.com/ If you enjoy deep dives into Tudor history, please like, subscribe, and tell us in the comments: What kind of king do you think Arthur would have been, and why? #ArthurTudor #PrinceOfWales #TudorHistory #HenryVII #KatharineOfAragon #WarsOfTheRoses #GarethStreeter #HistoryInterview
Dave looks at the news & gossip, as Jess Fishlock is retiring from Wales after a great career. Learn more about your ad choices. Visit podcastchoices.com/adchoices
Elizabeth Bass Parnam queried over two-hundred times before landing an agent and finding her novel in a four-way bidding war. Not giving up landed her where she'd always wanted to be: living the life of a professional novelist. This episode, Elizabeth shares her journey and discusses her newest novel, Bees in June. Elizabeth is a native Nashvillian, who had the extraordinarily good fortune of having as an English teacher in middle school author Lee Smith. Lee told Elizabeth to always keep writing, which she has joyfully done. She received her Bachelor's degree in English literature from Hamilton College in upstate New York after spending a glorious Junior year in Canterbury, England, attending the University of Kent. She visited a dozen countries during her time there, much to the detriment of her GPA. As an Anglophile, one of the highlights of her travels was finding herself in a tiny museum in Wales, alone with Princess Diana's wedding dress. After a year working in Manhattan, she returned to Nashville and married her high school sweetheart. They have now-grown identical twin daughters. She holds a Master's degree in education from Belmont University in Nashville, and recently retired from a non-profit, working with children and adults with reading-based learning disabilities such as dyslexia. Elizabeth is a member of the Women's Fiction Writers Association and the Nashville Writers Alliance. Her latest novel is THE BEES IN JUNE. Learn more at elizabethbassparnam.com Special thanks to NetGalley for a preview of The Bees in June. Intro reel, Writing Table Podcast 2024 Outro RecordingFollow the Writing Table:On Twitter/X: @writingtablepcEverywhere else: @writingtablepodcastEmail questions or tell us who you'd like us to invite to the Writing Table: writingtablepodcast@gmail.com.
Paul Marden heads to the AVEA conference in front of a LIVE audience to find out why gift shops are such an important part of the attraction mix. Joining him is Jennifer Kennedy, Retail Consultant, JK Consulting and Michael Dolan, MD of Shamrock Gift Company. They discuss why your gift shop is an integral part of your brand and why it needs to be just as good as the experience you have on offer. This coinsides with the launch of our brand new playbook: ‘The Retail Ready Guide To Going Beyond The Gift Shop', where you can find out exactly how to improve your online offering to take your ecommerce to the next level. Download your FREE copy here: https://pages.crowdconvert.co.uk/skip-the-queue-playbookBut that's not all. Paul walks the conference floor and speaks to:Susanne Reid, CEO of Christchurch Cathedral Dublin, on how they are celebrating their millennium anniversary - 1000 years!Charles Coyle, Managing Director, Emerald Park, on how they are bringing AI integrations to enhance their booking processesRay Dempsey, General Manager of The Old Jamerson Distillery on how they offering more accessible touring optionsIt's a mega episode and one you'll not want to miss. Skip the Queue is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them increase their visitor numbers. Your host is Paul Marden.If you like what you hear, you can subscribe on iTunes, Spotify, and all the usual channels by searching Skip the Queue or visit our website SkiptheQueue.fm.If you've enjoyed this podcast, please leave us a five star review, it really helps others find us. And remember to follow us on LinkedIn. Show references: Jennifer Kennedy — Founder, JK Consultinghttps://jkconsultingnyc.com/https://www.linkedin.com/in/jennifer-kennedy-aba75712/Michael Dolan — Managing Director, Shamrock Gift Companyhttps://www.shamrockgiftcompany.com/Catherine Toolan — Managing Director, Guinness Storehouse & Global Head of Brand Homes, Diageohttp://diageo.comhttps://www.linkedin.com/in/catherinetoolan/Máirín Walsh — Operations Manager, Waterford Museumhttps://www.waterfordtreasures.com/Dean Kelly — Photography & Visitor Experience Specialist https://www.wearephotoexperience.com/https://www.linkedin.com/in/dean-kelly-1259a316/Charles Coyle — Managing Director, Emerald Parkhttps://www.emeraldpark.ieSusanne Reid — CEO, Christ Church Cathedral Dublinhttp://www.christchurchcathedral.iehttps://www.linkedin.com/in/susannereid/Ray Dempsey — General Manager, Jameson Distilleryhttps://www.jamesonwhiskey.com/en-ie/visit-our-distilleries/jameson-bow-street-distillery-tour/https://www.linkedin.com/in/ray-dempsey-37a8665a/ Transcription: Paul Marden: Welcome to Skip the Queue, the podcast that tells the stories behind the world's best attractions and the amazing people that work in them. In today's episode, I'm at the AVEA 2025 conference in Waterford, Ireland, and we're talking about gift shop best practices. With Jennifer Kennedy from JK Consulting, a tourism and retail consultancy. And Jennifer led retail at Guinness Storehouse for more years than she would care to mention, I think. And we're also here with Michael Dolan, MD of Shamrock Gift Company, who has brought along the most amazing array of gift shop merchandise, which I'm sure we'll get into talking a little something about later on. And I've also got an amazing live audience. Say hello, everybody.Everyone: Hello.Paul Marden: There we go. So we always start with icebreaker that I don't prepare the two of you. Now this is probably a very unfair question for the pair of you, actually. What's the quirkiest souvenir you've ever bought? I can think of those little, the ones that you get in Spain are the little pooping santas.Jennifer Kennedy: I have a thing for Christmas decorations when I go on travel, so for me, there always tends to be something around having a little decoration on my tree every year. That if I've had one or two holidays or I've been away, that has some little thing that comes back that ends up on the tree of Christmas. I have a lovely little lemon from Amalfi that's a Christmas decoration, and so you know, so a little kind of quirky things like that.Paul Marden: Michael, what about you? Michael Dolan: One of our designers who will remain nameless? She has a thing about poo. So everyone brings her back to some poo relation. Paul Marden: Sadly, there's quite a lot of that around at the moment, isn't there? That's a bit disappointing. First question then, what's the point of a gift shop? If I put that in a more eloquent way, why are gift shops such an important part of the attraction mix?Jennifer Kennedy: Okay, it was from my point of view, the gift shop in an attraction or a destination is the ultimate touch point that the brand has to leave a lasting memory when visitors go away. So for me, they're intrinsically important in the complete 360 of how your brand shows up— as a destination or an attraction. And without a really good gift shop and really good product to take away from it, you're letting your brand down. And it's an integral piece that people can share. From a marketing point of view, every piece of your own product that's been developed, that's taken away to any part of the world can sit in someone's kitchen. It can be in multiple forms. It can be a fridge magnet. It could be a tea towel. It could be anything. But it's a connection to your brand and the home that they visited when they chose to be wherever they're visiting. So for me, I'm very passionate about the fact that your gift shop should be as good as everything else your experience has to offer. So that's my view on it. Michael Dolan: Sometimes it's neglected when people create a new visitor attraction. They don't put enough time into the retail element. I think that's changing, and a very good example of that would be Game of Thrones in Banbridge. We worked with them for two years developing the range, but also the shop. So the shop reflects the... I actually think the shop is the best part of the whole experience. But the shop reflects the actual whole experience. Jennifer Kennedy: The teaming.Michael Dolan: The teaming. So you have banners throughout the shop, the music, the lighting, it looks like a dungeon. All the display stands have swords in them, reflecting the theme of the entrance.Jennifer Kennedy: Yeah, it's a good example of how a brand like that has incorporated the full essence and theme of why they exist into their physical retail space.Paul Marden: They definitely loosened a few pounds out of my pocket. Michael Dolan: Another good example is Titanic Belfast. So they spent 80 million on that visitor attraction, which was opened in 2012, but they forgot about the shop. So the architect who designed the building designed the shop that looked like something out of the Tate Gallery. Yeah, and we went and said, 'This shop is not functional; it won't work for our type of product.' They said, 'We don't have anything in the budget to redevelop the shop.' So we paid a Dublin architect to redesign the shop. So the shop you have today, that design was paid for by Shamrock Gift Company. And if you've been in the shop, it's all brass, wood, ropes. So it's an integral part of the overall experience. But unfortunately... you can miss the shop on the way out.Paul Marden: Yeah, it is very easy to walk out the building and not engage in the shop itself. It's a bit like a dessert for a meal, isn't it? The meal's not complete if you've not had a dessert. And I think the gift shop experience is a little bit like that. The trip to the experience isn't finished. If you haven't exited through the gate. Michael Dolan: But it's the lasting memories that people bring back to the office in New York, put the mug on the table to remind people of when they're in Belfast or Dublin to go to. You know, storehouse or Titanic. So those last impressions are indelibly, you know, set.Paul Marden: So we've already said the positioning of the shop then is super important, how it feels, but product is super important, isn't it? What product you fill into the shop is a make or break experience? How do you go about curating the right product? Michael Dolan: Most important is authenticity. You know, it has to be relevant to the visitor attraction. So it's not a question of just banging out a few key rings and magnets. So I brought you along some samples there. So we're doing two new ranges, one for Titanic and one for the Royal Yacht Britannia, and they're totally different. But reflect the personality of each attraction.Paul Marden: Absolutely.Michael Dolan: I mean, a good example, we worked together or collaborated together on many, many projects in Guinness. But we also worked in St. Patrick's Cathedral.Jennifer Kennedy: Yeah.Michael Dolan: You were the consultant.Jennifer Kennedy: Yeah, yeah. So I suppose, again, from the product point of view. Yeah, if you can root product in why the experience exists. So in that example, a cathedral is a great example of how you can create really great product by utilising. Well, the main reason people are there is because this amazing building exists and the historic elements of it. So I suppose to make it real, some examples of products that connected with the audience in that environment are things like a little stone coaster. But the stone coaster is a replica of the floor you're standing on. So I suppose the other balance in attractions is realistic price points and realistic products. So there's no point in creating a range of products that's outside the price point of what your visitors are prepared to pay. So it's that fine balance of creating product that connects with them, which is, I'm using the cathedral as an example because you've got architraves, you've got stained glass windows, you've got stunning tiles. So all the elements of the fabric of that building. Can be utilised to create really beautiful products, but castles, you know, cathedrals, all of those sorts of spaces.Jennifer Kennedy: When we start talking about product, always we go to, 'why are we here?' And also the storytelling elements. There's some beautiful stories that can, I can give you another really great example of a product that was created for another cathedral, which was... So in cathedral spaces, there's all these stunning doors that run the whole way through, like they're spectacular; they're like pieces of art in their own right. And every one of them has a very unique ornate key that unlocks each door. So one of the products that did one of the cathedrals was we wanted to create a ring of brass keys with replicas of all the keys in the cathedral. But as we were progressing, we forgot at the start— it was like we forgot to tell them to scale them down. They weren't the same size as all the keys in the cathedral. So it was a very intrinsically specific gift to this particular cathedral. And it's been used ever since as kind of the special gift they give to people who come to visit from all over the world. They get quite emotional about this particular gift because it's like this is the actual replica of all the keys to all the doors in the cathedral.Jennifer Kennedy: So it's a product that's completely born. It can never be replicated anywhere else. And it's completely unique to that particular space. And I think that's the power of, for me, that's what authenticity feels and looks like in these environments. It has to be connected to the fabric of why you exist.Paul Marden: Yeah, so I was at Big Pit in Wales six months ago, I think it was. Museums Wales are redeveloping all of their gift shops and they are going through exactly that process that you're talking about, but bringing it back to the place itself because all, I think, it's six of their museums, the gift shops had much the same set of product. They described it as, you know, you were just walking into a generic Welsh gift shop with the dressed lady.Jennifer Kennedy: And it's hard— like it really takes an awful lot of work— like it doesn't just happen, like you really have to put a lot of thought and planning into what our product should and could look like. And then, when you've aligned on with the team of people managing and running these businesses, that this is the direction you want to take, then it's the operational element of it. It's about sourcing, MOQs, and price, and all of that stuff that comes into it. Minimum order quantities.Michael Dolan: That's where we come in. So, you know, we met Jennifer in St. Patrick's and we met Liz then, we met the Dean. So we really sat around and talked about what were the most important elements in the cathedral that we wanted to celebrate in product.Michael Dolan: And St. Patrick obviously was the obvious number one element. Then they have a harp stained glass window. And then they have a shamrock version of that as well. So they were the three elements that we hit on. You know, it took a year to put those three ranges together. So we would have started out with our concept drawings, which we presented to the team in St. Patrick's. They would have approved them. Then we would have talked to them about the size of the range and what products we were looking at. So then we would have done the artwork for those separate ranges, brought them back in to get them approved, go to sampling, bring the samples back in, then sit down and talk about pricing, minimum order quantities, delivery times.Michael Dolan: So the sample, you know, so that all goes out to order and then it arrives in about four or five months later into our warehouse. So we carry all the risk. We design everything, we source it, make sure that it's safely made, all the tests are confirmed that the products are good. In conformity with all EU legislation. It'll be in our warehouse and then it's called off the weekly basis. So we carry, we do everything. So one stop shop. Paul Marden: So the traction isn't even sitting on stock that they've invested in. We know what we're doing and we're quite happy to carry the risk. So one of the things we were talking about just before we started the episode was the challenges of sourcing locally. It's really important, isn't it? But it can be challenging to do that.Jennifer Kennedy: It can. And, you know, but I would say in recent years, there's a lot more creators and makers have come to the fore after COVID. So in kind of more... Specifically, kind of artisan kind of product types. So things like candles are a great example where, you know, now you can find great candle makers all over Ireland with, you know, small minimum quantity requirements. And also they can bespoke or tailor it to your brand. So if you're a museum or if you're a, again, whatever the nature of your brand is, a national store or whatever, you can have a small batch made. Which lets you have something that has provenance. And here it's Irish made, it's Irish owned. And then there's some, you know, it just it gives you an opportunity.Jennifer Kennedy: Unfortunately, we're never going to be in a position where we can source everything we want in Ireland. It just isn't realistic. And commercially, it's not viable. As much as you can, you should try and connect with the makers and creators that they are available and see if small batches are available. And they're beautiful to have within your gift store, but they also have to be the balance of other commercial products that will have to be sourced outside of Ireland will also have to play a significant role as well.Máirín Walsh: I think there needs to be a good price point as well. Like, you know, we find that in our museum, that, you know, if something is above 20, 25 euro, the customer has to kind of really think about purchasing it, where if it's 20 euro or under, you know, it's...Michael Dolan: More of an input item, yeah.Máirín Walsh: Yes, exactly, yeah.Paul Marden: And so when it's over that price point, that's when you need to be sourcing locally again. Máirín Walsh: It's a harder sell. You're kind of maybe explaining a bit more to them and trying to get them to purchase it. You know, they have to think about it.Jennifer Kennedy: But it's also good for the storytelling elements as well because it helps you engage. So I've often found as well that even train the teams and the customer service. It's actually a lovely space to have, to be able to use it as part of storytelling that we have this locally made or it's made in Cork or wherever it's coming from, that it's Irish made.Máirín Walsh: We have, what have we got? We've kind of got scarves and that and we have local— we had candles a few years ago actually. I think they were made or... up the country or whatever. But anyway, it was at Reginald's Tower and there were different kinds of candles of different attractions around and they really connected with your audience.Michael Dolan: So 20% of our turnover would be food and all that is made in Ireland. Virtually all of that is sourced locally here in Ireland. And that's a very important part of our overall product portfolio and growing as well.Paul Marden: Is it important to serve different audiences with the right product? So I'm thinking... Making sure that there's pocket money items in there for kids, because often when they come to a museum or attraction, it's their first time they ever get to spend their own money on a transaction. Yeah, that would be their first memory of shopping. So giving them what they need, but at the same time having that 25 euro and over price point. To have a real set piece item is?Jennifer Kennedy: I would say that's very specific to the brand. Paul Marden: Really? Jennifer Kennedy: Yes, because some brands can't actually sell products or shouldn't be selling products to children. Paul Marden: Really? I'm looking at the Guinness items at the end of the table.Jennifer Kennedy: So it depends on the brand. So obviously, in many of the destinations around Ireland, some of them are quite heavily family-oriented. And absolutely in those environments where you've got gardens, playgrounds or theme parks. Absolutely. You have to have that range of product that's very much tailored to young families and children. In other environments, not necessarily. But you still need to have a range that appeals to the masses. Because you will have visitors from all walks of life and with all perspectives. So it's more about having something. I'm going to keep bringing it back to it. It's specific to why this brand is here. And if you can create product within a fair price point, and Mairin is absolutely right. The balance of how much your products cost to the consumer will make or break how your retail performs. And in most destinations, what you're actually aiming to do is basket size. You want them to go away with three, four, five products from you, not necessarily one.Jennifer Kennedy: Because if you think about it, that's more beneficial for the brand. I mean, most people are buying for gifting purposes. They're bringing things back to multiple people. So, if I'm able to pick up a nice candle and it's eight or 10 euros, well, I might buy three of them if it's a beautiful candle in a nice package. Whereas, if I went in and the only option available to me was a 35-euro candle, I probably might buy that, but I'm only buying one product. And I'm only giving that to either myself or one other person. Whereas, if you can create a range that's a good price, but it's also appealing and very connected to why they came to visit you in the first place, then that's a much more powerful, for the brand point of view, that's a much more... Powerful purchasing options are available to have a basket size that's growing.Michael Dolan: We worked together in the National Stud in Kildare, so we did a great kids range of stationery, which worked really well. We've just done a new range for the GAA museum, all stationery-related, because they get a lot of kids. Again, we would have collaborated on that.Jennifer Kennedy: And actually, the natural studs are a really nice example as well, because from even a textile point of view, you can lean into equine as the, so you can do beautiful products with ponies and horses. Yeah. You know, so again, some brands make it very, it's easy to see the path that you can take with product. And then others are, you know, you have to think harder. It's a little bit more challenging. So, and particularly for cultural and heritage sites, then that really has to be grounded in what are the collections, what is on offer in these sites, in these museums, in these heritage sites, and really start to unravel the stories that you can turn into product.Paul Marden: But a product isn't enough, is it?Jennifer Kennedy: Absolutely not.Paul Marden: Set making, merchandising, storytelling, they all engage the customer, don't they?Jennifer Kennedy: 100%.Paul Marden: Where have you seen that being done well in Ireland?Michael Dolan: Get a store is the preeminent example, I would think. I mean, it's a stunning shop. Have you met Catherine too? Paul Marden: No, not yet. Lovely to meet you, Catherine. Michael Dolan: Catherine is in charge of getting the stories. Paul Marden: Okay. Any other examples that aren't, maybe, sat at the table? Game of Thrones is a really good example and Titanic.Michael Dolan: Game of Thrones. I think Titanic's good. The new shop in Trinity College is very strong, I think. So it's a temporary digital exhibition while they're revamping the library. They've done an excellent job in creating a wonderful new shop, even on a temporary basis.Jennifer Kennedy: I would say Crowe Park as well. The GAA museum there has undergone a full refurbishment and it's very tailored towards their audience. So they're very, it's high volume, very specific to their... And the look and feel is very much in keeping with the nature of the reason why people go to Crowe Park. I would say the Irish National Asteroid as well. And Colmar Abbey, Cliffs of Moher. We've got some really great offers all over the island of Ireland.Paul Marden: Yeah, absolutely. I was at W5 recently in Belfast and I think that is a brilliant example of what a Science Centre gift shop could be like. Because often there will be the kind of generic stuff that you'll see in any attraction— a notebook with rubber and a pencil— but they also had lots of, there were lots of science-led toys and engineering-led toys, so they had... big Lego section. It was like going into a proper toy shop. It was just a really impressive gift shop that you could imagine engaging a kid.Catherine Toolan: And if I could come in there for an example outside of Ireland, you've got the House of Lego in Billund. I don't know if anybody has been there, but they've got a customised range, which is only available. Really? Yes, and it's so special. They've got a really unique building, so the Lego set is in the shape of the building. They've got their original dock. But the retail store in that space, it's very geared towards children as Lego is, but also imagination play. So they've done a brilliant job on looking at, you know, the texture of their product, the colour of their product. And whilst it's usually geared to children, it's also geared to adult lovers of Lego. So it's beautiful. Huge tech as well. They've incredible RFID wristbands, which you get from your ticket at the beginning of the experience. So all of your photo ops and everything you can download from the RFID wristband. Very cool.Jennifer Kennedy: Actually, I would say it's probably from a tech point of view, one of the best attractions I've been to in recent years. Like, it's phenomenal. I remember going there the year it opened first because it was fascinating. I have two boys who are absolutely Lego nuts. And I just— we went to the home of LEGO in Billund when it opened that year and I just was blown away. I had never experienced, and I go to experiences everywhere, but I've never, from a tech point of view and a brand engagement perspective, understood the nature, the type of product that they deliver. For me, it's, like I said, I tell everyone to go to Billund. Paul Marden: Really? We've got such amazing jobs, haven't we? However, as you're both talking, I'm thinking you're a bit like me. You don't get to go and enjoy the experience for the experience's own sake because you're looking at what everybody's doing.Jennifer Kennedy: But can I actually just add to that? There's another one in the Swarovski Crystal in Austria.Paul Marden: Really?Jennifer Kennedy: That is phenomenal. And in terms of their retail space, it's like, I like a bit of sparkle, so I'm not going to lie. It was like walking into heaven. And their retail offering there is world-class in that store. And the whole brand experience from start to finish, which is what you're always trying to achieve. It's the full 360 of full immersion. You're literally standing inside a giant crystal. It's like being in a dream. Right. A crystal, sparkly dream from start to finish. And then, every year, they partner and collaborate with whoever— designers, musicians, whoever's iconic or, you know, very... present in that year or whatever. And they do these wonderful collaborations and partnerships with artists, designers, you name it.Paul Marden: Sorry, Catherine, there you go.Catherine Toolan: Thank you very much. It's on my list of places to go, but I do know the team there and what they're also doing is looking at the premiumization. So they close their retail store for high net worth individuals to come in and buy unique and special pieces. You know, they use their core experience for the daytime. And we all talk about the challenges. I know, Tom, you talk about this, you know, how do you scale up visitor experience when you're at capacity and still make sure you've a brilliant net promoter score and that the experience of the customer is fantastic. So that is about sweating the acid and you know it's that good, better, best. You know they have something for everybody but they have that halo effect as well. So it's really cool.Paul Marden: Wow. Thank you. I'm a bit of a geek. I love a bit of technology. What do you think technology is doing to the gift shop experience? Are there new technologies that are coming along that are going to fundamentally change the way the gift shop experience works?Jennifer Kennedy: I think that's rooted in the overall experience. So I don't think it's a separate piece. I think there's loads of things out there now where you can, you know, virtual mirrors have been around for years and all these other really interesting. The whole gamification piece, if you're in an amazing experience and you're getting prompts and things to move an offer today, but so that's that's been around for quite some time. I'm not sure that it's been fully utilised yet across the board, especially in I would say there's a way to go in how it influences the stores in Ireland in attractions at the moment. There'll be only a handful who I'd say are using technology, mainly digital screens, is what I'm experiencing and seeing generally. And then, if there is a big attraction, some sort of prompts throughout that and how you're communicating digitally through the whole experience to get people back into the retail space. Paul Marden: Yeah, I can imagine using tech to be able to prompt somebody at the quiet times of the gift shop. Michael Dolan: Yeah, also Guinness now you can order a pint glass with your own message on it in advance. It's ready for you when you finish your tour. You go to a locker and you just open the locker and you walk out with your glass. Catherine Toolan: Could I just say, though, that you just don't open a locker like it's actually lockers? There's a lot of customisation to the lockers because the idea came from the original Parcel Motel. So the locker is actually you key in a code and then when you open the customised locker, there's a Guinness quote inside it and your personalised glass is inside it. And the amount of customers and guests that we get to say, could we lock the door again? We want to actually open it and have that. whole experience so you know that's where I think in you know and one of the questions that would be really interesting to talk about is you know, what about self-scanning and you know, the idea of checkouts that are not having the human connection. Is that a thing that will work when you've got real experiences? I don't know. But we know that the personalisation of the engraved glasses and how we've custom designed the lockers— not to just be set of lockers— has made that difference. So they're very unique, they're colourful, they're very Guinnessified. And of course, the little personal quote that you get when you open the locker from our archives, make that a retail experience that's elevated. Paul Marden: Wow.Jennifer Kennedy: But I would also say to your point on that, that the actual, the real magic is also in the people, in the destinations, because it's not like gift shops and destinations and experiences. They're not like high street and they shouldn't be. It should be a very different experience that people are having when they've paid to come and participate with you in your destination. So I actually think technology inevitably plays a role and it's a support and it will create lovely quirks and unusual little elements throughout the years.Paul Marden: I think personalisation is great. Jennifer Kennedy: And personalisation, absolutely. But the actual, like I would be quite against the idea of automating checkout and payouts in gift shops, in destinations, because for me... That takes away the whole essence of the final touch point is actually whoever's talked to you when you did that transaction and whoever said goodbye or asked how your experience was or did you enjoy yourself? So those you can't you can't replace that with without a human personal touch. So for me, that's intrinsically important, that it has to be retained, that the personal touch is always there for the goodbye.Dean Kelly: I'm very happy that you brought up the human touch. I'm a photo company, I do pictures. And all the time when we're talking to operators, they're like, 'Can we make it self-serve? Can we get rid of the staffing costs?' I'm like, 'I'm a photographer. Photographers take pictures of people. We need each other to engage, react, and put the groups together. No, we don't want the staff costs. But I'm like, it's not about the staff costs. It's about the customer's experience. So all day long, our challenge is, more so in the UK now, because we operate in the UK, and everybody over there is very, we don't want the staff.' And I think, if you lose the staff engagement, especially taking a picture, you lose the memory and you lose the moment. And photographers have a really good job to do, a very interesting job, is where to capture people together. And if you lose that person— touch point of getting the togetherness— You just have people touching the screen, which they might as well be on their phone.Paul Marden: And the photo won't look as good, will it? Anybody could take a photo, but it takes a photographer to make people look like they're engaged and happy and in the moment.Dean Kelly: Yeah, exactly, and a couple of other points that you mentioned— with the brand, personalisation, gamification, all that kind of cool, juicy stuff, all the retail stuff, people going home with the memory, the moment, all that stuff's cool, but nobody mentioned photos until Cashin, you mentioned photos. We've had a long conversation with photos for a long time, and we'll probably be still chatting for another long time as well. But photography is a super, super retail revenue stream. But it's not about the revenue, it's about the moment and the magic. Jennifer Kennedy: Yeah, you're capturing the magic. Dean Kelly: Capturing it. And fair enough that what you guys do at Shamrock is very interesting because you talk to the operators. You kind of go, 'What gifts are going to work for your visitors?' And you turn that into a product. And that's exactly what we do with all the experiences. We take pictures.Dean Kelly: But what's your demographic saying? What's your price points? What's your brand? What's your message? And let's turn that into a personalised souvenir, put the people in the brand, and let them take it home and engage with it.Paul Marden: So... I think one of the most important things is how you blend the gift shop with the rest of the experience. You were giving a good example of exiting through the gift shop. It's a very important thing, isn't it? But if you put it in the wrong place, you don't get that. How do you blend the gift shop into the experience?Jennifer Kennedy: Well, I would say I wouldn't call it a blend. For me, the retail element of the brand should be a wow. Like it should be as invaluable, as important as everything else. So my perspective would be get eyes on your retail offering sooner rather than later. Not necessarily that they will participate there and then.Jennifer Kennedy: The visual and the impact it has on seeing a wow— this looks like an amazing space. This looks like with all these products, but it's also— I was always chasing the wow. I want you to go, wow, this looks amazing. Because, to me, that's when you've engaged someone that they're not leaving until they've gotten in there. It is important that people can potentially move through it at the end. And, you know, it depends on the building. It depends on the structure. You know, a lot of these things are taken out of your hands. You've got to work with what you've got. Jennifer Kennedy: But you have to work with what you've got, not just to blend it, to make it stand out as exceptional. Because that's actually where the magic really starts. And it doesn't matter what brand that is. The aim should always be that your retail offering is exceptional from every touch point. And it shouldn't be obvious that we've spent millions in creating this wonderful experience. And now you're being shoehorned into the poor relation that was forgotten a little bit and now has ten years later looks a bit ramshackle. And we're trying to figure out why we don't get what we should out of it.Michael Dolan: And it has to be an integral part of the whole experience.Jennifer Kennedy: Yeah, and I think for new experiences that are in planning stages, I've seen that more and more in recent years. Now, where I was being called to retrofix or rip out things going, this doesn't work, I'm like, okay, well, we have to retro do this. Now, when people are doing new builds or new investments into new spaces, I'm getting those calls at the planning stages where it's like, we've allocated this amount of space to retail. Do you think that's enough? And I don't think I've ever said yes, ever. At every single turn, I'm like... No, it's not enough. And, you know, what's your anticipated football? Oh, that's the numbers start to play a role in it. But it's not just about that. It's about the future proofing. It's like what happens in five years, 10 years, 15? Because I've been very lucky to work in buildings where it's not easy to figure out where you're going to go next. And particularly heritage sites and cultural heritage. Like I can't go in and knock a hole in the crypt in Christchurch Cathedral. But I need a bigger retail space there.Jennifer Kennedy: The earlier you start to put retail as a central commercial revenue stream in your business, the more eyes you have on it from the get-go, the more likely it is that it will be successful. Not now, not in five years, not in ten years, but that you're building blocks for this, what can become. Like it should be one of your strongest revenue streams after ticket sales because that's what it can become. But you have to go at it as this is going to be amazing.Catherine Toolan: I think it's important that it's not a hard sell and that's in your face. And, you know, that's where, when you think about the consumer journey, we always think about the behavioural science of the beginning, the middle, and the end. And people remember three things. You know, there's lots of other touch points. But if retail is a really hard sell throughout the experience, I don't think the net promoter score of your overall experience will, you know, come out, especially if you're, you know, and we're not a children's destination. An over 25 adult destination at the Guinness Storehouse and at our alcohol brand homes. But what's really important is that it's authentic, it's really good, and it's highly merchandised, and that it's unique. I think that uniqueness is it— something that you can get that you can't get anywhere else. You know, how do you actually, one of the things that we would have done if we had it again, we would be able to make our retail store available to the domestic audience, to the public without buying a ticket. So, you know, you've got that opportunity if your brand is the right brand that you can have walk-in off the high street, for example.Catherine Toolan: So, you know, there's so many other things that you can think about because that's an extension of your revenue opportunity where you don't have to come in to do the whole experience. And that is a way to connect the domestic audience, which is something I know a lot of the members of the Association, AVEA are trying to do. You know, how do we engage and connect and get repeat visits and and retail is a big opportunity to do that, especially at gifting season.Paul Marden: Yeah, yeah, sustainability is increasingly important to the narrative of the whole retail experience, isn't it? How do you make sure that we're not going about just selling plastic tat that nobody's going to look after?Michael Dolan: We've made this a core value for Shamrock Gift Company, so we've engaged with a company called Clearstream Solutions, the same company that Guinness Store has. have worked with them. So it's a long-term partnership. So they've measured our carbon footprint from 2019 to 2023. So we've set ourselves the ambitious target of being carbon neutral by 2030.Michael Dolan: So just some of the elements that we've engaged in. So we put 700 solar panels on our roof as of last summer. All our deliveries in Dublin are done with electric vans, which we've recently purchased. All the lights in the building now are LED. Motion-sensored as well. All the cars are electric or that we've purchased recently, and we've got a gas boiler. So we've also now our shipments from China we're looking at biodiesel. So that's fully sustainable. And we also, where we can't use biodiesel, we're doing carbon offsetting as well.Paul Marden: So a lot of work being done in terms of the cost of CO2 of the transport that you're doing. What about the product itself? How do you make sure that the product itself is inherently something that people are going to treasure and is not a throwaway item?Michael Dolan: We're using more sustainable materials, so a lot more stone, a lot more wood. Paul Marden: Oh, really? Michael Dolan: Yeah. Also, it begins with great design. Yeah. So, you know, and obviously working with our retail partners, make sure that the goods are very well designed, very well manufactured. So we're working with some wonderful, well, best in class manufacturers around the world. Absolutely.Jennifer Kennedy: I think as well, if... you can, and it's becoming easier to do, if you can collaborate with some creators and makers that are actually within your location.Jennifer Kennedy: Within Ireland, there's a lot more of that happening, which means sourcing is closer to home. But you also have this other economy that's like the underbelly of the craft makers market in Ireland, which is fabulous, which needs to be brought to the fore. So collaborations with brands can also form a very integral part of product development that's close to home and connected to people who are here—people who are actually creating product in Ireland.Paul Marden: This is just instinct, not knowledge at all. But I would imagine that when you're dealing with those local crafters and makers, that they are inherently more sustainable because they're creating things local to you. It's not just the distance that's...Jennifer Kennedy: Absolutely, but in any instances that I'm aware of that I've been involved with, anyway, even the materials and their mythology, yeah, is all grounded in sustainability and which is fabulous to see. Like, there's more and there's more and more coming all the time.Michael Dolan: We've got rid of 3 million bags a year. Key rings, mags used to be individually bagged. And now there are 12 key rings in a bag that's biodegradable. That alone is 2 million bags.Paul Marden: It's amazing, isn't it? When you look at something as innocuous as the bag itself that it's packaged in before it's shipped out. You can engineer out of the supply chain quite a lot of unnecessary packaging Michael Dolan: And likewise, then for the retailer, they don't have to dispose of all that packaging. So it's a lot easier and cleaner to put the product on the shelf. Yes.Paul Marden: Something close to my heart, online retail. Have you seen examples where Irish attractions have extended their gift shop experience online, particularly well?Jennifer Kennedy: For instance, there are a few examples, but what I was thinking more about on that particular thought was around the nature of the brand again and the product that, in my experience, the brands that can do that successfully tend to have something on offer that's very nostalgic or collectible. Or memorabilia and I think there are some examples in the UK potentially that are where they can be successful online because they have a brand or a product that people are collecting.Paul Marden: Yeah, so one of my clients is Jane Austen House, only about two miles away from where I live. And it blew me away the importance of their online shop to them. They're tiny. I mean, it is a little cottage in the middle of Hampshire, but they have an international audience for their gift shop. And it's because they've got this really, really committed audience of Jane Austen fans who want to buy something from the house. Then everybody talks about the Tank Museum in Dorset.Paul Marden: Who make a fortune selling fluffy tank slippers and all you could possibly imagine memorabilia related to tanks. Because again, it's that collection of highly curated products and this really, really committed audience of people worldwide. Catherine Toolan: The Tank were here last year presenting at the AVEA conference and it was such an incredible story about their success and, you know, how they went from a very small museum with a lot of support from government to COVID to having an incredible retail store, which is now driving their commercial success.Paul Marden: Yeah, absolutely. Nick has done a load of work. Yeah, that leads me nicely onto a note. So listeners, for a long time, Skip the Queue has been totally focused on the podcast. But today we have launched our first playbook. Which is hopefully the first of many. But the playbook that we're launching today is all about how attractions can focus on best practice for gift shop e-commerce. So we work with partners, Rubber Cheese, Navigate, and Stephen Spencer Associates. So Steve and his team has helped us to contribute to some sections to the guide around, how do you curate your product? How do you identify who the audience is? How do you create that collection? The team at Rubber Cheese talk about the mechanics of how do you put it online and then our friends at Navigate help you to figure out what the best way is to get bums on seats. So it was a crackpot idea of mine six months ago to put it together, and it is now huge.Paul Marden: It's packed full of advice, and that's gone live today. So you can go over to skipthequeue.fm and click on the Playbooks link there to go and download that. Thank you. So, Jennifer, Michael, it has been absolutely wonderful to talk to both of you. Thank you to my audience. You've also been fabulous. Well done. And what a packed episode that was. I get the feeling you two quite enjoy gift shops and retailing. You could talk quite a lot about it.Jennifer Kennedy: I mean, I love it. Paul Marden: That didn't come over at all. Jennifer Kennedy: Well, I just think it's such a lovely way of connecting with people and keeping a connection, particularly from a brand point of view. It should be the icing on the cake, you know?Paul Marden: You're not just a market store salesperson, are you?Jennifer Kennedy: And I thoroughly believe that the most successful ones are because the experiences that they're a part of sow the seeds. They plant the love, the emotion, the energy. All you're really doing is making sure that that magic stays with people when they go away. The brand experience is the piece that's actually got them there in the first place. Paul Marden: Now let's go over to the conference floor to hear from some Irish operators and suppliers.Charles Coyle: I'm Charles Coyle. I'm the managing director of Emerald Park. We're Ireland's only theme park and zoo. We opened in November 2010, which shows you how naive and foolish we were that we opened a visitor attraction in the middle of winter. Fortunately, we survived it.Paul Marden: But you wouldn't open a visitor attraction in the middle of summer, so give yourself a little bit of a run-up to it. It's not a bad idea.Charles Coyle: Well, that's true, actually. You know what? I'll say that from now on, that we had the genius to open in the winter. We're open 15 years now, and we have grown from very small, humble aspirations of maybe getting 150,000 people a year to we welcomed 810,000 last year. And we'll probably be in and around the same this year as well. Paul Marden: Wowzers, that is really impressive. So we are here on the floor. We've already heard some really interesting talks. We've been talking about AI in the most recent one. What can we expect to happen for you in the season coming in?Charles Coyle: Well, we are hopefully going to be integrating a lot of AI. There's possibly putting in a new booking system and things like that. A lot of that will have AI dynamic pricing, which has got a bad rap recently, but it has been done for years and years in hotels.Paul Marden: Human nature, if you ask people, should I be punished for travelling during the summer holidays and visiting in a park? No, that sounds terrible. Should I be rewarded for visiting during a quiet period? Oh, yes! Yes, I should definitely. It's all about perspective, isn't it? Very much so. And it is how much you don't want to price gouge people. You've got to be really careful. But I do think dynamic pricing has its place.Charles Coyle: Oh, absolutely. I mean, a perfect example of it is right now, our top price is not going to go any higher, but it'll just be our lower price will be there more constantly, you know, and we'll... Be encouraging people to come in on the Tuesdays and Wednesdays, as you said, rewarding people for coming in at times in which we're not that busy and they're probably going to have a better day as a result.Susanne Reid: Hi, Suzanne Reid here. I'm the CEO at Christchurch Cathedral, Dublin. What are you here to get out of the conference? First and foremost, the conference is a great opportunity every year to... catch up with people that you may only see once a year from all corners of the country and it's also an opportunity to find out what's new and trending within tourism. We've just come from a really energising session on AI and also a very thought-provoking session on crisis management and the dangers of solar panels.Paul Marden: Yes, absolutely. Yeah, the story of We the Curious is definitely an interesting one. So we've just come off the back of the summer season. So how was that for you?Susanne Reid:Summer season started slower than we would have liked this year in 2025, but the two big American football matches were very strong for us in Dublin. Dublin had a reasonable season, I would say, and we're very pleased so far on the 13th of the month at how October is playing out. So hoping for a very strong finish to the year. So coming up to Christmas at Christchurch, we'll have a number of cathedral events. So typically our carol concerts, they tend to sell out throughout the season. Then we have our normal pattern of services and things as well.Paul Marden: I think it's really important, isn't it? You have to think back to this being a place of worship. Yes, it is a visitor attraction. Yes, that's an aside, isn't it? And the reason it is a place of worship.Susanne Reid: I think that's obviously back to what our earlier speaker was talking about today. That's our charitable purpose, the promotion of religion, Christianity. However, you know, Christchurch is one of the most visited attractions in the city.Susanne Reid: Primarily, people do come because it will be there a thousand years in 2028. So there is, you know, the stones speak really. And, you know, one of the sessions I've really benefited from this morning was around accessible tourism. And certainly that's a journey we're on at the cathedral because, you know, a medieval building never designed for access, really. Paul Marden: No, not hugely. Susanne Reid: Not at all. So that's part of our programming and our thinking and our commitment to the city and to those that come to it from our local communities. But also from further afield, that they can come and enjoy the splendour of this sacred space.Paul Marden: I've been thinking long and hard, and been interviewing people, especially people like We The Curious, where they're coming into their 25th anniversary. They were a Millennium Project. I hadn't even thought about interviewing an attraction that was a thousand years old. A genuine millennium project.Susanne Reid: Yeah, so we're working towards that, Paul. And, you know, obviously there's a committee in-house thinking of how we might celebrate that. One of the things that, you know, I know others may have seen elsewhere, but... We've commissioned a Lego builder to build a Lego model of the cathedral. There will obviously be some beautiful music commissioned to surround the celebration of a thousand years of Christchurch at the heart of the city. There'll be a conference. We're also commissioning a new audio tour called the ACE Tour, Adults, Children and Everyone, which will read the cathedral for people who have no sense of what they're looking at when they maybe see a baptismal font, for example. You know, we're really excited about this and we're hoping the city will be celebratory mood with us in 2028.Paul Marden: Well, maybe you can bring me back and I'll come and do an episode and focus on your thousand year anniversary.Susanne Reid: You'd be so welcome.Paul Marden: Oh, wonderful. Thank you, Suzanne.Paul Marden: I am back on the floor. We have wrapped up day one. And I am here with Ray Dempsey from Jameson Distillery. Ray, what's it been like today?Ray Dempsey: Paul, it's been a great day. I have to say, I always loved the AVEA conference. It brings in such great insights into our industry and into our sector. And it's hosted here in Waterford, a city that I'm a native of. And, you know, seeing it through the eyes of a tourist is just amazing, actually, because normally I fly through here. And I don't have the chance to kind of stop and think, but the overall development of Waterford and the presentation from the Waterford County Council was really, really good. It's fantastic. They have a plan. A plan that really is driving tourism. Waterford, as a tourist destination, whereas before, you passed through Waterford. It was Waterford Crystal's stop and that was it. But they have put so much into the restoration of buildings, the introduction of lovely artisan products, very complimentary to people coming to here, whether it is for a day, a weekend, or a week. Fantastic.Paul Marden: What is it? We're in the middle of October and it's a bit grey and drizzly out there. But let's be fair, the town has been packed. The town has been packed.With coaches outside, so my hotel this morning full of tourists.Ray Dempsey: Amazing, yeah it's a great hub, a great hub, and they've done so much with the city to enable that, and you see, as you pass down the keys, you know that new bridge there to enable extra traffic coming straight into the heart of the city, it's fantastic. We're all learning from it, and hopefully, bring it all back to our own hometowns.Paul Marden: I think it's been really interesting. We were talking earlier on, before I got the microphone out, saying how it's been a real mixed bag this year across the island of Ireland, hasn't it? So some people really, really busy, some people rubbish year.Ray Dempsey: Yeah, I mean, I feel privileged the fact that, you know, we haven't seen that in Dublin. So, you know, there's a it's been a very strong year, a little bit after a little bit of a bumpy start in January, February. But, like, for the rest of the year onwards, it's been fantastic. It's been back to back festivals and lots of things, lots of reasons why people come to Dublin. And, of course, with the introduction of the NFL. That's new to us this year. And hopefully, we'll see it for a number of years to come. But they're great builders for organic growth for our visitor numbers. So I'm happy to say that I'm seeing a growth in both revenue and in visitor numbers in the Jameson Distillery. So I'm happy to see that. Now, naturally, I'm going to have to work harder to make sure it happens next year and the year after. But I'm happy to say that the tourism product in Dublin has definitely improved. And Dublin-based visitor attractions are doing well. Paul Marden: Exciting plans for summer 26? Ray Dempsey: Yes, every year is exciting, Paul. And every year brings a challenge and everything else. But I'm delighted to say that our focus for 2026 really is on building inclusion. So we're looking at language tours.Ray Dempsey: We're looking at tours for... you know, margins in society. And I think it's a really interesting way for us to be able to embrace accessibility to our story. And also, we have increased our experience repertoire to engage more high-end experiences, not private experiences. More demand for those. Okay. So we're delighted to say that we have the product in order to be able to do that. So that's exciting for us, you know, to be building into 2026. Great. Paul Marden: Thank you so much for joining us. I am the only thing standing in the way of you and a drink at the cocktail reception later on. So I think we should call it quits. Ray Dempsey: And for sure. Paul Marden: If you enjoyed today's episode, then please like and comment in your podcast app. It really does help others to find us. Today's episode was written by me, Paul Marden, with help from Emily Burrows from Plaster. It was edited by Steve Folland and produced by Wenalyn Dionaldo. See you next week. The 2025 Visitor Attraction Website Survey is now LIVE! Dive into groundbreaking benchmarks for the industryGain a better understanding of how to achieve the highest conversion ratesExplore the "why" behind visitor attraction site performanceLearn the impact of website optimisation and visitor engagement on conversion ratesUncover key steps to enhance user experience for greater conversionsTake the Rubber Cheese Visitor Attraction Website Survey Report
Ben James and Steffan Thomas sit down to discuss the Scarlets' crisis, Cardiff's possible new investors and Steve Tandy's possible first Wales squad. EXCLUSIVE NordVPN Deal ➼ https://nordvpn.com/welshrugby Try it risk-free now with a 30-day money-back guarantee Learn more about your ad choices. Visit podcastchoices.com/adchoices
England had a lovely old time against Wales on Thursday. And they weren't half bad against Serbia in the game before that either! The catch? Jude Bellingham, Cole Palmer and Phil Foden didn't play in either of those games.Marcus, Jim & Vish are here to debate whether that's more than a coincidence. Plus, your thoughts on a straight-knockout World Cup, and is it time to abolish We Are the Champions?Please fill out Stak's listener survey! It'll help us learn more about the content you love so we can bring you even more - you'll also be entered into a competition to win one of five PlayStation 5's! Click here: https://bit.ly/staksurvey2025Find us on Bluesky, X, Instagram, TikTok and YouTube, and email us here: show@footballramble.com.Sign up to the Football Ramble Patreon for ad-free shows for just $5 per month: https://www.patreon.com/footballramble.***Please take the time to rate us on your podcast app. It means a great deal to the show and will make it easier for other potential listeners to find us. Thanks!*** Hosted on Acast. See acast.com/privacy for more information.
What's the best way to round off 39 hours of no sleep? Invite 7 young girls round for your daughter's birthday sleepover, that's how! Were there tears? Of course! Did said tears belong to Elis or the kids? Listen to find out.Elsewhere we're answering the question, ‘is mid-October too early to be talking about Christmas?' Not in these parts it ain't, as Elis makes a startling claim about Irish wishlists and John questions the role Santa played in his childhood festivities.All this, plus what comes to mind when you think of Brian May, a rollercoaster of a Road to Nowhere, and huge developments in the Cymru Connection's role in forging Wales's national identity.We're fast becoming the world's first email-powered, self sustaining podcast. But we need more of your emails to keep things moving. Send them to elisandjohn@bbc.co.uk, or write them in WhatsApp form and send them to 07974 293 022.
Bobbi Brown is a make-up artist turned entrepreneur who created her now famous eponymous line in 1990. Her fresh-faced approach went against 80s and 90s trends at the time for bright colour and contouring and instead aimed to celebrate and enhance women's natural beauty. She made millions selling her brand to Estée Lauder and has gone on to create a new multimillion brand. On the release of her memoir, she joins Nuala McGovern to talk about her life and work.The family courts are failing to take domestic abuse seriously despite it featuring in nine out of 10 cases, according to a new report. The report reviewed hundreds of cases and found that judges sent children to stay with a potentially unsafe parent in more than half of them. It said safeguarding concerns were often downplayed or ignored in court. Nuala speaks to Nicole Jacobs, domestic abuse commissioner for England and Wales, who instigated this research.A powerful new short film, 22+1, premieres tonight at the BFI London Film Festival during Baby Loss Awareness Week. Written by Pippa Vosper and directed by Pippa Bennett-Warner, it follows Ruby, played by Bennett-Warner, as she loses her baby 22 weeks plus one day into the pregnancy. Drawing on Vosper's personal experience of baby loss and Bennett-Warner's lived experience as a black woman, the film shines a light on the inequalities faced by black women in maternity care. They both join Nuala in the studio.Last week, we looked at what impact the Women's Summer of Sport could have on grassroots participation. Today we look at the economic impact. Can women's sport call itself big business now? Something that many say will be crucial to its continued growth whilst others say it may risk losing its heart that makes different from men's sport. Joining Nuala to discuss is Dr Christina Philippou, associate professor in accounting and sport finance at the University of Portsmouth, and Sam Agini, sports business correspondent at the Financial Times.
King Charles made a rare joint appearance with Prince William at London's Natural History Museum, announcing William will represent him at next month's COP30 summit in Brazil. While the event highlighted a symbolic passing of the torch, royal watchers noted the King's frailty—sparking fresh discussion about his health and the quiet “demise planning” reportedly underway behind Palace walls.Also today: an emotional moment as William discusses suicide prevention, Harry and Meghan are crowned Humanitarians of the Year, Meghan heads to D.C. for the Fortune Most Powerful Women Summit, and new security measures surround the Wales family at Windsor.Check out "Palace Intrigue Presents: King WIlliam" here.
Paul Hawksbee was joined by Andy Jacobs for this afternoons podcast. Trading card expert Jake Kirkham was back in the studio, Maldon & Tiptree manager Kevin Horlock discusses the FA Cup, and former Wales striker Sam Vokes discusses Wales' 2-4 loss to Belgium. Enjoy! Hosted on Acast. See acast.com/privacy for more information.
Members of minority religious groups say they feel less safe in the UK than ever before.A summer of protests outside asylum seeker hotels and a renewed debate about immigration have led to concerns British society is becoming increasingly fragmented.And last week, figures released by the Home Office showed that religious hate crime recorded by police in England and Wales had reached a record high.Some members of the Sikh community in the West Midlands have been escorting elderly people to their local gurdwara due to concerns about physical and verbal abuse.What are the causes behind this rise in hate crime? How are minority groups responding, and what can be done to rebuild fragile communities?Niall is joined by Rabbi Josh Levy, the co-lead of Progressive Judaism, and Sky's communities correspondent Lisa Holland.Producer: Tom GillespieEditor: Mike Bovill
Delyth Lloyd is joined by former Wales midfielder Dave Edwards, Wales defender Tom Lockyer, and 5 Live commentator Alistair Bruce-Ball to reflect on Wales' 4-2 loss to Belgium in Cardiff. We also get reaction from the Northern Ireland camp as they lose at home to Germany. BBC Sport's Emma Sanders joins the pod to discuss Chelsea captain Millie Bright and her retirement from international football. Football correspondent John Murray gives us the latest from the England camp ahead of their match against Latvia on Tuesday, before we hear from Thomas Tuchel and Jordan Pickford. And finally, we get the latest as Cape Verde qualify for the World Cup!Timecodes: 00:38 Reaction to Wales 4-2 Belgium 10:22 Ethan Ampadu interview 13:09 Craig Bellamy interview 14:43 Northern Ireland lose to Germany 16:50 Captain Trai Hume interview 18:26 Michael O'Neill interview 21:05 Emma Sanders on Millie Bright's retirement 23:40 Thomas Tuchel interview 26:51 Correspondent John Murray joins the pod 30:00 Jordan Pickford interview 34:34 Cape Verde qualify for the World Cup5 Live / BBC Sounds commentaries: Tue 14 Oct 1945 Latvia v England in WCQ, Wed 15 Oct 2000 Chelsea v Paris in UWCL, Sat 18 Oct 1500 Man City v Everton in PL, Sat 18 Oct 1500 Crystal Palace v Bournemouth in PL (Sports Extra), Sat 18 Oct 1730 Fulham v Arsenal in PL, Sun 19 Oct 1400 Spurs v Aston Villa in PL, Sun 19 Oct 1630 Liverpool v Manchester United in PL.
Christian Polanco and Alexis Guerreros react to Mauricio Pochettino's recent Instagram story about “culture,” which he tagged the USMNT in. What does it mean, and who exactly is the message aimed at?Next, Christian and Alexis welcome Seattle Reign and Wales midfielder Jess Fishlock. They chat about everything from her storied soccer career to the upcoming NWSL playoffs — and her wedding to fellow teammate Tziarra King.Later, the boys react to Manchester United owner Sir Jim Ratcliffe's latest comments defending his decision to cut costs at the club, including getting rid of free lunches. (7:00) – Pochettino tags USMNT in cryptic Instagram story(25:00) – Jess Fishlock joins The Cooligans(28:30) – Jess reflects on representing Wales(33:00) – Jess' impact and legacy in the NWSL(36:00) – Jess' approach to the NWSL playoffs(44:00) – Jess reveals how she met wife Tziarra King(55:30) – Jim Ratcliffe doubles down on Man United cost-cutting Subscribe to The Cooligans on your favorite podcast app:
There's a time travel theme to this latest episode of Film Stories with Simon Brew, starting with Bill & Ted's Excellent Adventure. Quite the story behind this, too. The distributor going bankrupt just as the movie was being finished, the year-long delay to its release, the audition that threw Keanu Reeves and Alex Winter together...? There's quite the story behind it all. In the early 2010s too, one interview ignited a whole conversation about a possible Doctor Who movie, around the era when Matt Smith was in the TARDIS. In theory, this would have been made in America, seperate to the TV show that was being put together in Wales. Things, er, went awry... Learn more about your ad choices. Visit megaphone.fm/adchoices
The deep dive of class Universal Horror Movies continues with a deep cut, The Old Dark House (1932). From wiki: “The Old Dark House is a 1932 American pre-Code comedy horror film directed by James Whale. Based on the 1927 novel Benighted by J.B. Priestley, the film features an ensemble cast that includes Boris Karloff, Melvyn Douglas, Gloria Stuart, Charles Laughton, Lilian Bond, Ernest Thesiger, Raymond Massey and Eva Moore.[5][6] Set in interwar Wales, the film follows five travellers who seek shelter from a violent storm in the decaying country house of the eccentric Femm family.”Also discussed: feeling good and self-improvement, Jacob's Ladder, The Exorcist II: The Heretic, The People Under the Stairs and other Wes Craven deep cuts, and more. NEXT WEEK: The Creature from the Black Lagoon (1954) Bloodhaus:https://www.bloodhauspod.com/https://www.instagram.com/bloodhauspod/https://letterboxd.com/bloodhaus/Drusilla Adeline:https://www.sisterhydedesign.com/https://letterboxd.com/sisterhyde/@sisterhyde.bsky.socialJoshua Conkelhttps://www.joshuaconkel.com/https://www.instagram.com/joshua_conkel/https://letterboxd.com/JoshuaConkel/
In this special episode of Mental Health News Radio, host Kristin speaks with author and advocate Jonathan Kemp about his powerful new memoir and his upcoming seven-month Mental Health Walk across the UK and Ireland. Jonathan shares how five decades of lived experience with depression, bipolar disorder, addiction recovery, and dyslexia shaped his story — and why he redefined “wealth” as knowledge and connection. His new book, releasing October 10, 2025, offers both his personal journey and practical wisdom for anyone navigating mental health and neurodiversity. We also explore his bold plan to walk from the Shetland Islands down through Scotland, England, Wales, and Ireland, retracing his great-grandmother's suffragist march of 1913. With all proceeds going to mental health charities, Jonathan's mission is simple yet profound: to spark honest conversations and remind us that hope and help are always possible.Learn more at www.jonathankemp.comBecome a supporter of this podcast: https://www.spreaker.com/podcast/mental-health-news-radio--3082057/support.
Morning Footy: A daily soccer podcast from CBS Sports Golazo Network
Geoff Shreeves and former England and Arsenal striker Alan Smith join the Morning Footy crew to break down the latest on the Three Lions. After a 3-0 friendly win over Wales featuring goals from Aston Villa duo Ollie Watkins and Morgan Rodgers, the panel debates where they fit into Thomas Tuchel's plans, and how the new England boss is shaping his squad ahead of the 2026 World Cup. Plus, Alan chimes in about Arsenal striker Viktor Gyökeres. Morning Footy is available for free on the Audacy app as well as Apple Podcasts, Spotify and wherever else you listen to podcasts. Visit the betting arena on CBSSports.com for all the latest in sportsbook reviews and sportsbook promos for betting on soccer For more soccer coverage from CBS Sports, visit https://www.cbssports.com/soccer/ To hear more from the CBS Sports Podcast Network, visit https://www.cbssports.com/podcasts/ Watch UEFA Champions League, UEFA Europa League, UEFA Europa Conference League, UEFA Women's Champions League, EFL Championship, EFL League Cup, Carabao Cup, Serie A, Coppa Italia, CONCACAF Nations League, CONCACAF World Cup Qualifiers, Lamar Hunt U.S. Open Cup, NWSL, Scottish Premiership, AFC Champion League by subscribing to Paramount+ Visit the betting arena on CBS Sports.com: https://www.cbssports.com/betting/ For all the latest in sportsbook reviews: https://www.cbssports.com/betting/news/sportsbook-promos/ And sportsbook promos: https://www.cbssports.com/betting/news/sportsbook-promos/ To learn more about listener data and our privacy practices visit: https://www.audacyinc.com/privacy-policy Learn more about your ad choices. Visit https://podcastchoices.com/adchoices
Gareth Rhys Owen and former Wales fly-halves James Hook and Elinor Snowsill discuss the weekend's United Rugby Championship (URC) results and preview the Wales squad selection ahead of the autumn internationals. It was a weekend of stark contrast for the Welsh regions in the URC - Cardiff and Ospreys enjoyed hard-fought victories, but Scarlets and Dragons lost without scoring a single point. The team also discuss whether in-form young Cardiff winger Tom Bowen should be selected in the Wales squad.
Dave has escaped from Alcatraz to join Les on this week's Blue Monday - a Jordan Pickford appreciation episode after he broke Gordon Banks' decades-long clean sheet record by keeping out Wales on Thursday evening. We've got stats from his England and Everton appearances and ask if he's Everton's best Premier League goalkeeper. There's also a look ahead to Saturday's game at Man City - with Grealish unavailable and Dewsbury-Hall back after suspension, how will Moyes shuffle the pack to deal with a Man City team that looks like it could be getting back to its best as Haaland and Doku have both had great starts to the season? Learn more about your ad choices. Visit podcastchoices.com/adchoices
In this week's episode of High on Home Grown, we dive into the latest cannabis headlines from around the world: Macky breaks down a fascinating study showing how soil quality directly impacts cannabinoid and terpene levels in cannabis plants (leafie). He also covers a new report warning that regular cannabis use may pose risks for those over 65 (Stanford Report). Margaret shares a troubling story from Wales, where residents complained about the persistent smell of cannabis at Parc Prison, revealed during an inquest (ITV News). Billy highlights how a popular UK design show is giving hempcrete a major global spotlight, pushing this sustainable material into the mainstream. John reports on a new poll showing that most Americans see cannabis as a healthier option than alcohol, and many believe nationwide legalisation could happen within five years. Join us for another packed episode full of science, politics, and cannabis culture.
Catrin Heledd is on the sofas inside the Welsh camp with Tom Lockyer, Rob Earnshaw and Nia Jones who are joined by Leeds pair Ethan Ampadu and Joe Rodon ahead of Monday's crucial World Cup qualifier against Belgium.
Max Rushden is joined by Barry Glendenning, Philippe Auclair, Jonathan Liew and Ewan Murray to reflect on England's friendly against Wales and Thursday evening's World Cup 2026 qualifiers. Help support our independent journalism at theguardian.com/footballweeklypod
Thomas Tuchel wasn't happy with the atmosphere at Wembley. What's the England band ever done to you, Thomas? Paper aeroplanes aside, Pete, Luke and Vish are here to dissect a good night for England and a difficult one for Craig Bellamy's Wales. We still like his energy though…Elsewhere, after the definition of a Hot N Cold night, Scotland are somehow Dark Horses for the World Cup. Plus, we've got two more years of Ruben Amorim to enjoy!Vote for us in the Football Content Awards! Support your favourite podcast by voting for the Football Ramble in the Best Content Creator category: https://footballcontentawards.com/voting/ Please fill out Stak's listener survey! It'll help us learn more about the content you love so we can bring you even more - you'll also be entered into a competition to win one of five PlayStation 5's! Click here: https://bit.ly/staksurvey2025Sign up to the Football Ramble Patreon for ad-free shows for just $5 per month: https://www.patreon.com/footballramble.Find us on Bluesky, X, Instagram, TikTok, WhatsApp and YouTube, and email us here: show@footballramble.com.***Please take the time to rate us on your podcast app. It means a great deal to the show and will make it easier for other potential listeners to find us. Thanks!*** Hosted on Acast. See acast.com/privacy for more information.
John Murray talks football, travel & language with home nations commentators. Liam McLeod represents Scotland after their dramatic win over Greece, Mark Poyser shows up for Wales after Craig Bellamy's side lost to England, and Joel Taggart is on the pod on behalf of Northern Ireland. It's Scotland vs Northern Ireland in Clash of the Commentators and suggestions welcome for our Great Glossary of Football Commentary - WhatsApp voicenotes to 08000 289 369 & emails to TCV@bbc.co.uk05:10 Favourite experiences commentating on your country 08:35 Perils of commentating off-tube 18:10 Craig Bellamy ‘puts on show' as Wales manager 23:10 Live commentaries & any countries they've not been to? 26:40 Best commentary positions in the home nations 31:25 Clash of the Commentators 36:40 Great Glossary of Football CommentaryBBC Sounds / 5 Live commentaries: Sun 12 Oct 1200 Chelsea v Tottenham in WSL, Sun 12 Oct 1430 Arsenal v Brighton & Hove in WSL, Sun 12 Oct 1700 Scotland v Belarus in WCQ, Mon 13 Oct 1945 Wales v Belgium in WCQ, Tue 14 Oct 1945 Latvia v England in WCQ, Wed 15 Oct 2000 Chelsea v Paris in UWCL.Glossary so far:DIVISION ONE Bosman, Cruyff Turn, Giving the goalkeeper the eyes, Hibs it, Onion bag, Panenka, Rabona, Where the kookaburra sleeps, Where the owl sleeps, Where the spiders sleep.DIVISION TWO Ball stays hit, Coat is on a shoogly peg, Daisycutter, Has that in his locker, Howler, One for the cameras, Played us off the park, Purple patch, Root and branch review, Row Z, Stramash, Taking one for the team, That's great… (football), Thunderous strike.UNSORTED 2-0 is a dangerous score, After you Claude, All-Premier League affair, Aplomb, Bag/box of tricks, Brace, Brandished, Bread and butter, Breaking the deadlock, Bundled over the line, Champions elect / champions apparent, Clinical finish, Commentator's curse, Coupon buster, Cultured/Educated left foot, Denied by the woodwork, Draught excluder, Elimination line, Fellow countryman, Foot race, Formerly of this parish, Fox in the box, Free hit, Goalkeepers' Union, Goalmouth scramble, Good touch for a big man, Honeymoon Period, In and around, In the shop window, Keeping ball under their spell, Keystone Cops defending, Languishing, Loitering with intent, Marching orders, Nestle in the bottom corner, Numbered derbies, Nutmeg, Opposite number, Park the bus, PK for penalty-kick, Postage stamp, Put it in the mixer, Put their laces through it, Rasping shot, Red wine not white wine, Relegation six-pointer, Rooted at the bottom, Route One, Roy of the Rovers stuff, Sending the goalkeeper the wrong way, Shooting boots, Sleeping giants, Slide rule pass, Small matter of, Spiders web, Stayed hit, Steepling, Stinging the palms, Stonewall penalty, Straight off the training ground, Taking one for the team, Team that likes to play football, Throw their cap on it, Thruppenny bit head / 50p head, Towering header, Two good feet, Turning into a basketball match, Turning into a cricket score, Usher/Shepherd the ball out of play, Walking a disciplinary tightrope, Wand of a left foot, We've got a cup tie on our hands, Winger in their pocket, Wrap foot around it, Your De Bruynes, your Gundogans etc.
It's an all-British affair tonight as England take on Craig Bellamy's Wales at Wembley Stadium. Where's Marcus Speller when you need him?Luke and Jim are here to celebrate the Kingdom uniting. Elsewhere, we get the highly offensive thoughts of a Scottish MSP on vegan managers, and an Italian goalkeeper comes out of retirement at the age of 82... and then goes topless.Please fill out Stak's listener survey! It'll help us learn more about the content you love so we can bring you even more - you'll also be entered into a competition to win one of five PlayStation 5's! Click here: https://bit.ly/staksurvey2025Vote for us in the Football Content Awards! Support your favourite podcast by voting for the Football Ramble in the Best Content Creator category: https://footballcontentawards.com/voting/ Find us on Bluesky, X, Instagram, TikTok and YouTube, and email us here: show@footballramble.com.Sign up to the Football Ramble Patreon for ad-free shows for just $5 per month: https://www.patreon.com/footballramble.***Please take the time to rate us on your podcast app. It means a great deal to the show and will make it easier for other potential listeners to find us. Thanks!*** Hosted on Acast. See acast.com/privacy for more information.
Aaron Paul is joined by Pat Nevin, Stephen Warnock and Danny Ward to wrap up a big night for the home nations.They start at Hampden Park, where Scotland's comeback win over Greece edges them closer to a World Cup play-off place - with insight from Pat and Gavin Wallace on Scotland snatching a win.Then to Wembley, where England impress again under Thomas Tuchel. The team discuss Tuchel's attacking approach, Jordan Pickford's clean-sheet record, and what Craig Bellamy can take from Wales' defeat.You'll also hear from Steve Clarke, Thomas Tuchel, Bukayo Saka, Morgan Rogers, Ryan Christie and Lewis Ferguson as both managers and players reflect on a defining night for Scotland and England.TIMECODES:00:53' – Pat Nevin can't believe Scotland result04:35' - Ryan Christie & Lewis Ferguson reaction08:45' – Steve Clarke interview11:16' – A look ahead to Scotland v Belarus13:26' – England comfortable against Wales14:40' – Morgan Rogers with John Murray19:49' – Bukayo Saka in the tunnel25:06' – Thomas Tuchel with John Murray
The Princess of Wales has made Early Years her signature work - and this week co-authored an essay about the dangers of screens causing an “epidemic of disconnection”. Pod Save the King host Ann Gripper is joined by Mirror deputy royal editor Jennifer Newton to discuss Kate's latest contribution. And with Sophie's recent visit to Congo, the announcement of this year's Earthshot finalists, a new documentary about the King's nature work and Harry and Meghan's mental health work being recognised with an award, royal passion projects shone through this week's royal schedule. Plus the team catch up on Meghan's Paris Fashion Week trip and Kate's joyful visit to RAF Coningsby and its Typhoon fighter jets. Learn more about your ad choices. Visit podcastchoices.com/adchoices
Aaron Paul, Jobi McAnuff & Lyle Taylor jump on the managerial merry-go-round. Watford sack Paolo Pezzolano and reappoint Javi Gracia, Luton say bye to Matt Bloomfield and Blackpool bid farewell to Steve Bruce. Also, what about Birmingham chairman Tom Wagner going in the away end at Wrexham? And will Richard Wood find his way into our Ultimate All-Time EFL XI? Suggestions welcome on WhatsApp to 08000 289 369.01:45 Birmingham chairman goes in the away end 06:30 Naming teams on the day of a game 12:50 Watford sack Pezzolano & reappoint Gracia 20:25 Luton sack Matt Bloomfield 34:50 Blackpool sack Steve Bruce 36:20 Will Richard Wood make our All-Time EFL XI? 39:00 72PLUS 72MINUS5 Live / BBC Sounds commentaries: Thu 9 Oct 1945 England v Wales in friendly, Sun 12 Oct 1200 Chelsea v Tottenham in WSL, Sun 12 Oct 1430 Arsenal v Brighton & Hove in WSL, Sun 12 Oct 1700 Scotland v Belarus in WCQ, Mon 13 Oct 1945 Wales v Belgium in WCQ, Tue 14 Oct 1945 Latvia v England in WCQ, Wed 15 Oct 2000 Chelsea v Paris in UWCL.