Podcasts about tough conversations

In this episode of Real Estate Success: The Whissel Way, Kyle Whissel and Bryan Koci dive into a topic often overlooked in discussions about scaling a real estate business—culture. While most teams focus on tech and systems, Kyle emphasizes how crucial it is to intentionally define, build, and protect your team culture through core values, standards, and strong leadership. They unpack how to recruit and retain the right people, handle cultural misalignment (even with top producers), and develop deeper relationships with your top agents. Whether you lead a team of 5 or 120, this episode will give you the tactical insights to build a culture that fuels growth instead of fighting it. Chapters 00:00 – Scaling More Than Systems 01:04 – Small Team Vibes vs. Big Team Problems 02:56 – Intentional Culture Starts with Core Values 04:48 – The Wrong Way to Create Core Values 06:17 – The Right Way to Define Culture 07:18 – Budgeting for Culture 08:33 – Are Team Cliques Good or Bad? 10:04 – Enforcing Core Values: Hire, Raise, Fire 11:09 – Culture Should Attract and Repel 15:03 – Fixing a Broken Culture 17:14 – Standards That Protect Top Performers 20:22 – Culture Will Organically Push Out Bad Fits 23:28 – Have the Tough Conversations with Curiosity 24:33 – Why Kyle Focuses on Top Producers

People matter more than position, and leadership starts with taking care of others. Doing that right means a million acts. SUMMARY Those are lessons Lt. Col. Steven “Meathead” Mount '08 shares with listeners in the Season 4 premier of Long Blue Leadership. For Col. Mount, becoming a pilot was a major milestone, but becoming a husband and father had the biggest impact. Don't wait, listen today and become a better leader tomorrow.   SHARE THIS PODCAST FACEBOOK  |  LINKEDIN   COL. MOUNT'S TOP LEADERSHIP TAKEAWAYS Adoption shaped my understanding of support and love. Leadership is about lifting others to achieve their best. Mentorship plays a crucial role in personal and professional growth. Balancing family and career is a continuous challenge. It's important to have tough conversations as a leader. Resilience is key to overcoming setbacks in life and career. Listening more than talking is essential for effective leadership. Recognizing the importance of support systems can enhance leadership effectiveness. Leadership is defined by consistent, everyday actions. The military community thrives on teamwork and mutual support.   CHAPTERS 00:00 Introduction to Leadership Lessons 06:43 The Impact of Adoption on Leadership 14:53 Navigating Challenges at the Academy 22:49 Career Path and Opportunities in Aviation 33:31 Balancing Family and Military Career 44:18 Continuous Improvement as a Leader     ABOUT COL. MOUNT BIO Lt. Col. Steven “Meathead” Mount is a decorated officer in the United States Air Force with a career marked by leadership, operational excellence, and a deep commitment to mentoring the next generation. A command pilot with thousands of flight hours, he has served in a variety of demanding roles across multiple aircraft and theaters, bringing a wealth of experience in both combat and peacetime operations. Beyond the cockpit, Lt. Col. Mount is widely recognized for his ability to lead diverse teams through complex challenges, foster innovation, and develop leaders at every level. His career reflects not only technical expertise but also a people-first leadership philosophy that emphasizes accountability, resilience, and service. Known by his call sign “Meathead,” he brings both humility and humor to the serious business of leading Airmen. His story is one of dedication to mission and country, but also of shaping culture, inspiring others, and leaving a lasting impact on the Air Force community.   CONNECT WITH THE LONG BLUE LEADERSHIP PODCAST NETWORK TEAM Send your feedback or nominate a guest: socialmedia@usafa.org Ted Robertson | Producer and Editor:  Ted.Robertson@USAFA.org    Ryan Hall | Director:  Ryan.Hall@USAFA.org  Bryan Grossman | Copy Editor:  Bryan.Grossman@USAFA.org Wyatt Hornsby | Executive Producer:  Wyatt.Hornsby@USAFA.org      ALL PAST LBL EPISODES  |  ALL LBLPN PRODUCTIONS AVAILABLE ON ALL MAJOR PODCAST PLATFORMS     TRANSCRIPT SPEAKERS Guest, Lt. Col. Steven Mount '08  |  Host, Lt. Col. Naviere Walkewicz '99   Naviere Walkewicz Welcome to the first episode of Season 4 of Long Blue Leadership, the podcast where we share insights on leadership through the lives and experiences of Air Force Academy graduates. I'm Naviere Walkewicz, Class of '99. We're kicking off this season with a story that shows how our earliest experiences can shape the kind of leaders we become. Lt. Col. Steve Mount, Class of 2008, call sign “Meathead,” didn't fully realize that truth until later in life. Adopted as an infant, he came to understand that love and support aren't guaranteed. They're gifts. Over his 17-year career, Col. Mount has flown missions across a wide range of aircraft, from the C-130 to special operations to the U-2. And today, he's in command. But through every stage, one belief has stayed with him: People succeed not only through their own efforts, but because someone believed in them. In this conversation, we'll talk about how those early lessons have shaped criminal mom's approach to leading airmen, mentoring the next generation of pilots, balancing mission and family and building teams that are rooted in trust. His story is a powerful reminder that leadership isn't about the me game, it's about lifting others so they can achieve their best. So what better way to start our new season? Col. Mount, welcome to Long Blue Leadership. Lt. Col. Steven Mount Thank you so much, ma'am for having me. I really do appreciate this opportunity to at least try to share some of my stories, experiences and honestly, if anything touches base with those who listen in and resonates, that's why I'm glad to be here. Naviere Walkewicz Well, let's start right with a way for them to connect with you. You mentioned your call sign is Meathead. Let's start there. Lt. Col. Steven Mount OK, I'll do my best to tell the story as quickly as I can. And the fun thing about being a pilot — but also I think this plays true in any type of storytelling environment — is, you know, only 10% of the story has to be true when it comes to your call signs. So to start… Oh my gosh— I know there's some friends out there who are going to laugh at this, especially of mine. Going through pilot training… The last part of the pilot training, when I was in the T-1s, when you get to that last part, you know, after you've gone through all the ups and downs, you kind of celebrate a little bit more. And that's what I've done. I had gone out with a couple of my rugby brothers that I played with at the Academy, and we'd gone out to just a country, a little country dance hall, and, you know, we're just enjoying and celebrating. And one of my rugby brothers introduced me to one of his friends through his wife, and this individual, who I didn't know much about at the time, had said— I said, “Yeah, I'm starting T-1s here and all that good stuff. And I immediately, immediately — especially in the celebratory mood I was in — thought, “Oh, this is another awesome student that's coming through. Like, hey, let me start giving you the tidbits. Let me start laying out what to expect.” And that's how I treated this individual for the rest of that evening. You know, we're dancing and having fun and just talking it up. And it was a good evening. It was really good evening. Come Monday morning, I get the word I'm flying with this new instructor in the T- 1s. And I had no idea who this individual was. I did not recognize the name at all. And I asked our flight schedule, like, “Who's this?” Is like, “Oh, it's a new person coming in. I think you're one of his first flights back in the T-1s training wise.” And I was like, “Well, OK, I'm ready to go.” And I sit down, and then this instructor sits down right across from me, and it's a major and sure enough, it's this, the person I thought was a student at the Texas dance, the country dance hall that we were at.   Naviere Walkewicz Oh boy!   Lt. Col. Steven Mount He looks me up and down. Oh, it was one of those moments of shock, of like, “What do I… Where do I go from here?” And he looks me up and down, he goes, and he laughs, and he goes, “Man, you are just such a meathead.” And so that's where it started. And call signs and nicknames— sometimes, some people like, wanna try change it throughout their careers and try to like, “No, that's not who I am. I don't want that to define me.” So as I'm leaving pilot training at Laughlin Air Force Base, Del Rio, I'm heading towards my first assignment in Tucson, Arizona for the EC-130 and I'm like, “OK, here we go. I'm gonna start fresh. I'm not that meathead that went through the Academy playing rugby. I'm not that meathead in pilot training to I just like to have fun. Just like to have fun. I do my own thing, and I'm gonna start fresh.” And I get out, and one of the very first meetings I had in the new squadron was with the DO, Lt. Col. Reimer. He sits down with me, and he says, “Come on in, because I'm in blues. He goes, come on in. Sit down. And then he's just quiet. I'm like, this is interesting. He looks me up and down and goes, “Yeah, you definitely look like a meathead.” And I'm like, “Whoa.” So sure enough, the major that I flew with was really good friends and had flown with this squadron, told this DO about me, and the DO got through his spiel, introduced me to my first flight commander before I deployed in Afghanistan, and goes, “Hey, this is Meathead. Take care of him. He's a good one.” I was like, “No, no, everyone, please, let's stop.” And then throughout the years, things kept happening that just reinforced the call sign, Meathead. I got into U-2s, me and a buddy, also pilots. We popped both tires on a T-38 at Long Beach Airport, and we closed down the airport for about five hours. It was on the local news. Not happy about that. And then there were multiple times where I tried to, like, get rid of the Meathead persona, the callsign, but I think it was finally solidified on a CNN interview on one of my U-2 deployments, where the lady interviewing us goes, “OK, we can't use your real name. So what name should we use? And before I could even say anything, one of my buddies just pops up and goes, “ It's Meathead.CNN lady, use Meathead.” And I was like, “OK.” And then international news in that interview, I am Capt. Meathead. And I never got away from the call sign, Meathead.   Naviere Walkewicz We are gonna find that clip of Capt. Meathead.   Lt. Col. Steven Mount It is out there, just U-2… I think the article under CNN: “U-2 spy plane carries out the mission against terrorist organizations.” You know, not that I didn't remember what it was called.   Naviere Walkewicz Well, I would say you heard it here first, but you didn't. You heard it maybe, if you heard it in the U-2 world or what have you. But we're gonna find it again. And so we're gonna resurrect here first, but we're so glad you're here. Yes, yes, this is awesome. And you know, I think one of the things I really enjoyed in our early conversation, and what we're gonna share today is how you kind of look back and you are very grateful and thankful for the upbringing you have. And so let's kind of go back to the fact, you know, not a lot of our guests share kind of their background, and the fact that you share that you were adopted. What did that kind of, what role did that play in your life? And, you know, was it insignificant? Or, you know, what did you glean from that? Lt. Col. Steven Mount Yeah, I really appreciate that question. And honestly, I really appreciate you giving the opportunity to kind of share that. It has played a huge role in my life. Adopted 11 months. And what it did for me is set the foundation of the family. It may not necessarily be one you have, it's the one who who's there for you, who supports you, who loves you. And then, honestly, the other part about being adopted, which I kind of— there were struggles, like, it wasn't perfect, but there were struggles in my mind where I wanted to show that those who adopted me, I wanted to show them that I could be more and thank them, you know, on a daily basis, for everything they had done for me, supporting me. So that drove me, that motivated me to get into the Academy, or even— back up, even like, do well in high school, get into the Academy, become a pilot. All of that was the basis of— I want to show that in a weird way, I want to show that your investment was worth it. You know, you found me, you gave me the love and support. So I'm going to give back to you by showing you what you were able to, you know, give a second chance, small, little child. And then the— but the other side of that, and I don't know how many of those who are adopted, who feel like this sometimes. Can't be the only one, but I can at least convey it here. There's a sense of, you know, “Why? Why was I adopted?” You know, what really happened in the sense that those who biologically brought me into this world, was I not worthy enough? Was I just a bad situation. And so there's that part I keep motivational wise to be like, “Well, I'm going to show them what they're missing out on.” And I know that's more of the negative kind of side of the whole internal conflict of being adopted. But I would be lying if I didn't say that that was part of the drive that kept me going throughout those years.   Naviere Walkewicz Something that came to my mind when you were saying that was, you know— when did you find out? And how old were you to kind of start having those, those thoughts and questions, you know, not only why, but how do I show that I am worthy?   Lt. Col. Steven Mount Yes, so my mother and father did an amazing job of, I remember, I can't remember the name of this particular book, but there was a book that she had given me that she read to me, and that, throughout the years, as I she utilized, helped me start reading and whatnot. And the basis of the book was, you know, cartoon with a little bit of words, is, “You were not purchased, you know, you were not bought at a store. You know you were, you were brought in and chosen and to be a part of a family.” So she, she wanted to have this idea that I always knew, that was adopted. She never wanted to surprise me, or she never wanted to be like, one day, like, “Hey, just so you know…” She did an awesome job of leading into that, Hey, you were adopted. But don't look at it as this, ‘We went to the store and we picked out the one we liked.' It's more of a, ‘We wanted you in our family.' And that's where it started.” It started, “We wanted a bigger family.” Whether they were, at the time, not able to grow or have themselves, they decided that, “We still want to grow a family. So let's look through adoption as a means.” So she had that book, I remember that book, and then the other book, which I still love to this day, and I got a copy for my kids, I Love You Forever, and how she would read that book to me every single night with the words, “…and I love you forever, like you for always. As long as you're living, my baby, you'll be.” That showed me that it didn't matter where I came from. This was my mom, you know, this was my family. So she did a really good job laying that foundation for me, for who I've become to be.   Naviere Walkewicz So would you put your parents in that bucket of inspirational leaders for you that have shaped you? And are there others?   Lt. Col. Steven Mount One-hundred percent. Like I said, the foundational piece of being that inspirational leader, to me in the sense of working on it all the time, right? It's not simple but accepting people for who they are. Where they're at in life. Accept them for their faults, accept them for the things that they don't like about themselves, but just accepting them and giving them the support, giving them the love that they need to show them, that they can do anything, I like to think for the most part, I'm an example of that because of what my parents did for me.   Naviere Walkewicz So, as a young boy, and you talked a little bit about this, you wanted to prove to them. So Was that something you feel over time, you continue to develop this desire to show your worth? And where have you seen that show up I guess even throughout your going— maybe even at the Academy, how has that kind of formed you as a leader individually?   Lt. Col. Steven Mount Yes, yes. So the showing the worth, the showing the value, or paying it back and showing my parents, once again, I use the word “investment” like it was good— I was good investment. Like I was a good return on investment. But it's helped when I've gone through those struggles, when I've gone— because the first time I put in for the Academy and… back up just a little bit. My dad likes to tell a story that I even told my fifth-grade teacher that she was, you know, “What do you want to do?” I was like, “I'm gonna be a pilot.” I said nothing else. Like, I want to be pilot. I want to fly. And then I had had an awesome mentor whose son, at the time, was going through the process of the Academy, sophomore year in high school, and she helped me with that. Good ol' Mrs. Williams, amazing. When I first initially applied for the Academy, I did not get it. I got a “Sorry, you are not competitive at this time.” Here starts some of those moments in your life to where, like, “OK. How can I bounce back? Do I accept the rejection, or do I find another means?” And even when that happened, that first time, my parents, they were like, “It's OK, it's OK. You don't need to…” They were always like, “You don't need to prove anything else. We love you, regardless.” I was like, “No, I need to prove this.” So I found other means, and I was, I will say, blessed in the sense that at that time, my running back coach for the high school reached out to the Academy. This happened early my senior year, and reached out and was like, “Hey, we have, I have someone who I think might do well for your program.” And then, sure enough, I got invited to come out for a football recruiting visit and I sat down with Fisher Deberry, and he just goes, “Would you like to play for this program?” And once again, I was like, “Wait a minute. No, no. I already got rejected. You know, I already gotten the…” But obviously I was going through my head, but all I said was, “Yes, sir, I would love to play for this program. I'd love to go the Academy.” And he made it happen. And I got recruited, and I got the invite to come out, to go the United States Air Force Academy. Wow. And once again, that only happened because my parents, they said, “Hey, we don't care what happens. We love you. Support you. You make the decision and we're here behind you.” And then I had a coach who was like, “I got you. I've seen what you do. I support this.” And went out on a limb for me. And then, in a sense, I guess Fisher DeBerry was also like, “I'm taking this football recruit, I hope he makes it through the Academy. So the love and support is, was there throughout.   Naviere Walkewicz What a path, I mean, that is quite unique. And, yeah, that's something to just kind of sit in a little bit, right? You know, the path of to your point, it just comes from support. And obviously you have to do the things to make sure that when the opportunity presents itself, you're ready to take that step, but what an incredible story of those who have supported you. Let's talk about a little bit before we kind of get into I think, what I think is the next real moment in your life — when you talk about becoming a father in your family. But while you're at the Academy, I'm just curious what more you learned about yourself as a leader, because you no longer had to prove to your parents that you were worthy of their investment, right? Like this is investment, right? Like this is a new season of your life. What did that look like for you as a leader?   Lt. Col. Steven Mount The challenges and the experiences I had the Academy — and I know I talked about this in one of my interviews previously with the foundation — was that I had to I went through my sophomore year and the rigors of academics, of the military side, of sports. It was taking this toll. I will say this many times. I'll continue to say I'm not the smartest crayon in the shed.   Naviere Walkewicz Wait, did you say crayon in the shed?   Lt. Col. Steven Mount I did. A little mixture of the sharpest tool in the box, exactly. I love it! I'm glad someone caught it. That's perfect! But yes, hard work was probably the foundation of what the Academy taught me was you persevere by hard work. You do the day in; you do the day out. You get after it. Because I was not getting after it after sophomore year. My GPA was not the best, and I had to approach my sophomore year, which very fortunate, because I had done my best to put in the time with the football program. But obviously I was losing ground in the academic side and that came back to almost biting, in the sense that I could have failed out. So I had had one of those— Once again, my father being an amazing mentor himself, whether he knows it or not. And I talked to him, and I said, “Dad, I think I have to quit football. I don't think I can continue with this, the rigors of all of this with the Academy.” And he goes, “Well, what was your dream?” I was like, “My dream was to fly.” He goes, “Well, did you go there to play football? Or did you go there to fly?” And that was an easy answer. But then I was thinking about all those coaches and mentors and those who helped me get to where I was, and I never really quit at something, and that's what it felt like. It really felt like I was quitting. I was quitting my teammates. I was quitting my coaches. And that weighs heavy on your soul, for all those out there who just are struggling, like, “Should I continue?” But my dad was right. My priorities weren't to become a football player, because I wasn't gonna be. I wasn't going to be. I wasn't going to become, you know, some — who can I name drop? — Chad Hall, you know, going to the NFL, doing amazing things. I wasn't going to be out there starting on, maybe third if they still have fourth string… maybe fourth string. So my dad helped me with those priorities by, once again, just being supportive. He never said one way or the other. He said, “What do you want to do?” And so I had that hard conversation with him, and went down to the Field House, and I said, “I apologize. I have to quit so I can concentrate on what I want to do for my dreams.” And once we had that was hard, that was very difficult. So that was one of the challenges at the Academy presented, and how I bounced back from that was you always go two ways. You always go into the woe is me and you know, just kind of beat yourself up and just hold on to that, that pride and ego being shattered. Or you can find a community, a support group, that will be there with you. And I found that almost immediately with my rugby brothers. They're just like me. They're like, “Hey, we just like to hang out at our own little table at Mitchell Hall. We like to just come out, play the sport, do what you love to do, athletic wise, and you'll have some more free time, obviously, for academics.” Not that I'd utilize that correctly still, but that's what it took to get me through those next couple years, that and my amazing roommates. I think all of us Academy grads and those who are going through right now, a support of a good roommate is huge. I that, uh, I appreciate the question, because now it's just dawning on me how much I just really appreciate my roommates at the Academy for their support as well. Very similar to my parents, it's like, “Hey, I don't care what you do, but I'm here to support you, love you regardless.” So I got a lot of that the Academy, and that's what helped get me through.   Naviere Walkewicz That's amazing. I think there's a couple of things I want to dig into a little bit. The first one is, you know, I think deciding to have that tough conversation where, one, you felt like you're already prideful, and you're having to, I'm putting in air quotes, “quit.” Can you talk about how you approached that, other than, I know you went and did it. But I think sometimes one of the most challenging things we can do as leaders is have a tough conversation when it involves us either stepping back or taking a step down from what seems to be the trajectory of what's next. And so I'm just— if you could just share a little bit more about that, I think that would be helpful.   Lt. Col. Steven Mount So, and I just want to clarify: As leaders, we have to recognize and we have to have the courage to have the tough conversations, because that wouldn't be the first time that I'd have to make a decision in that regard, or have the tough conversations to where it was gonna affect me personally or those around me. You deal with it understanding, one, give yourself a little bit of grace. Give yourself a little bit of grace in the sense that whatever tough decision you have to make, you're not alone. And I imagine you might not always be the first person who had either to make that decision or was going through something like that. I was not the only one going through something at that time like that. I didn't know that. And so I've had other conversations where others were like, “Yeah, I also, you know how to make that type of call to not play anymore or give up something, because my priority was this...” You know, what was driving me to succeed was something else, and that followed me well throughout my career, because I've had many, many tough conversations. I've had the tough talk as a leader. I've had to tell someone that, “I'm sorry, your dreams to become a pilot…” It's not going to happen because of their performance. I've had conversations on how to get through those tough moments and said how to get on the other side. And I know it's like a broken record, but it just comes through with the support of being there for that individual or being there to guide them to the next step. And I had that. I had that when I made that tough decision. I had someone want to give myself grace. Two, I realized I was not alone. And three, I had the support to get from this side of that tough decision bridge to the other side. And because that support was there, I learned that, and I learned to pass that on from all my leadership opportunities, to be like, “Let me be the one who guides you over this bridge. It's not gonna be fun. There's gonna be parts are gonna hurt. It's gonna be painful. But I will be next to you to get to the other side, to where we can get back to a good place. We get back to what really matters and get back to succeed in maybe another sense.” So the tough convos as leaders, you have to have those tough convos. Do not shy away from them. They're gonna happen, whether you like it or not.   Naviere Walkewicz I'm really glad you shared it that way, because I think it created a pathway to how to approach it, to your point. You know, it they're not comfortable, they're not designed to be that way. But if you start it with, you know, being that support in mind, and how to get someone, even if you're giving the worst news, the worst news where, “This was your dream, you're not gonna be able to do it because of this. And here's now where we're at, and how can I help you succeed through that?” I think that's what a wonderful lesson you just shared. And so I want to dive now into your career, because you had a really broad career, one that's not a traditional path, and I want to understand why it looked that way. So C-130, EC-130, Special Ops, you— talk a little bit about how you navigated that and what was the driving reasons behind that navigation?   Lt. Col. Steven Mount Yes, ma'am. So something you said earlier, which I really liked, I really love to try to convey to those around me, and actually, I've gone through some of these conversations over the last month and a half with younger instructor pilots. Luck is just the crossroad of opportunity and being prepared, and I'm pretty sure someone super smarter than me said that. I barely remembered. But the opportunities that present themselves to me for what I wanted to do, for my goals in the Air Force. So thankfully, even getting through pilot training, that was, in itself, amazing, transformational. Getting those wings, right? Getting those wings because pilot training, just like my Academy career, I had some ups and downs and some challenges but was able to get through because the sense of me becoming a pilot was first and foremost to fly. I want to be up there in the sky. I want to rush past the clouds. I want to touch the highest point I can. I want to be a pilot's pilot. And then right behind that was I want to accomplish the mission for whatever platform or whatever weapon system I'm given, aircraft wise. So those are my two biggest priorities. And that helped me understand that I had some failures of pilot training when I got to my first assignment, EC-130s. But that was perfect for me. That was— I never knew that. I never knew that in pilot training, that the EC-130 would fulfill me in that sense of my sense of purpose as much as it did. And I'm and getting out there, like said, four or five deployments to Afghanistan, as well as multiple TDYs. I was doing the mission, and I was happy, because I was— that's exactly what I wanted to do. That's exactly what young Meathead Mount was built for. But there were parts of me that still wanted to do more. Like, I felt like I could do more. I could be— I could help out more. I could— it's just itching, or not itching, but just burning in the back. It's like, “Hey, you are built for so much more. You can do more. Let's look for those opportunities.” So, funny enough, the first opportunity I had at that time, or I thought I had, was I reached out to— it's no longer around — but the 6th Special Operations Squadron at Duke Field. It was a combat aviation advisory mission. These individuals got to travel the world. I got to learn languages. Literally, they were sent to school to learn languages, to embed with other nations, to build those relationships, to be on the ground but still flying multiple different aircraft. I was like, “That's awesome. That sounds like me. That sounds like something I can do, and I can bring value to the table, and all the above.” So I put in my application; it was immediately rejected. In their eyes, I did not have the experience yet. I did not have what they were looking for, understandable. So here I am in another situation to where, like, “OK, well, what do I— is there any other means or ways that I can continue to fulfill my purpose as a pilot and get after the mission? Because that's what I really wanted to do, get after mission, whatever that looks like. I thought the sticks was an opportunity. They had said no to me, that's fine. And then I had an amazing friend reach out. He goes, “Hey, I heard you're getting a little long winded out there at EC-130s. You should put an application in for the U-2.” And I was like, “What are you talking about? I have no jet experience, other than the T-1. I don't have that background to be that type of caliber pilot.” He goes, “Nope, nope. They're looking for good guys and girls. They're looking for those who are motivated to do the mission. And if you could fly, you can fly, if you can't, well, you know, they'll figure that out, and they'll send you home.” And I was like, “OK.” And so I submitted for the U-2, put my application in, they call me out, and it's a two-week interview. The first week they have you in service dress, and you meet all the leadership, and you meet all the other pilots, and just have conversations. That's all, they just wanna get to know you. You know, “What's your true motivation for being here?” And I explained it, just like I've explained to you: “I wanna fly. I wanna do the mission. I wanna be a pilot's pilot. I wanna do all the cool stuff.” And they go, “OK.” Well, week two, they put you in U-2, a two-seater. They have two-seater trainers. They put you in a U-2. They give you all the weekend prior to study, and they say, “Cool, let's see what you got.” And they have an instructor, he instructs, he does his best to give you tidbits on how to safely land the U-2. And you have three days. You have two training flights and then a sort of assessment evaluation flight on that third day, and oh my gosh, did I ever humble myself as a pilot when I realized how horrible I truly was. I felt like I could not land the U-2 safely. I felt like I was messing everything up. I felt like— as soon as we got done with that third day of flying, and we got back into the squadron, and I remember the IP just being like, and then, you know, walks away because they have to talk to the squadron commanders. They have to go talk to the other leadership there. And once again, I find myself like, “OK, I 100% failed. I mean, I gave it my best. I gave it everything I had. But, you know, here I am gonna fall short again.” And they do this. And I realized this afterwards, that they do this, they do that like wait game, you know, they keep you in suspense for a reason. And I waited, it felt like hours and hours and hours. I imagine it probably might only be like hour, hour and a half. And a squadron commander called me in. He goes, “Yeah, the IP definitely didn't like some of this, some of these, these type of landings, some of this airmanship you're showing. I didn't really like this. But overall, he says you're a nice enough guy, so do you want the job?” And I was like, “Whoa.” And it blew my mind. And that was awesome. That was awesome because once again, leading up to that moment, it was the support of my friend who reached out. It was the support of my wife being like, “Yeah, I think you can do this.” And I had even called, my parents were like, “I had this opportunity to fly this really unique aircraft. It's going to be challenging. What do y'all think?” They're like, “Hey, we love you. Go get it.” And I was like, no other words of advice, no other like, inspiring — you know, my dad, a Florida farm man, was just like, “No, I think he'll do fine. We love you and just let us know how it goes.” I was like, man, I'm really missing out in motivational speeches. But you know what? The sentiment is there, and that's all I need. So I got that position, did a few years with the U-2. And then towards the end of the U-2 career, I got word from another friend saying the 6th Special Operations Squadron is growing. “We are looking for readily qualified and experienced people.”   Naviere Walkewicz And this is the one that rejected you.   Lt. Col. Steven Mount Yes, ma'am, I got rejected last time. He goes, “It's OK. Put in another application. You know, you're a little more experienced now, you've got a little bit more under your belt.” And I said, “OK,” and I put in an application, it got rejected again, and here I am, like, “What is going on?” My buddy reached out to me—   Naviere Walkewicz Your name is blacklisted in that group across the board. Like, “Oh, there's that Mount guy. Cross it out.”   Lt. Col. Steven Mount But I think that ended up being somewhat of a blessing. It was like, “Wow, This guy is motivated to come out here.” Because they had seen the last application years ago. They'd seen this one. And I think the word finally got around that's like, “Hey, he's actually really motivated to come try out, at least for this mission.” And so once again, from good mentors, they're like, “Go ahead, try it out. Put the application in one more time, see what happens.” I did, got picked up for assessment selection. It's another week, week and a half interview. They challenge you mentally, they challenge you physically. They put you in situations to see how you react. I don't wanna give too much away for that process, even though, you know, unfortunately that process is not there anymore. But after that grueling week, they once again, here I am in front of another squadron commander, and here they are opening my life in front of them, and they're saying, “Well, we don't like this. We definitely don't like this. Tell us a little more about this,” you know. And that was about an hour interview, sit down, and it's not just the squadron commander. It was leadership — four or five individuals. It was an Army lieutenant colonel's flight doc behind them, you know, kind of doing that very watching, waiting, assessing, and another one of the situations, I'm like, oh, “Here we go. I don't think it's gonna happen.” But then at the end of that interview, they sit down, squadron commander stands up and goes, “Welcome to the 6th.” And the only things I can think of — and I know a lot of listeners or viewers out there do the same thing, and I tell this to my young when they get their wings, I tell them this as well — think of that first person, or persons, that when something amazing happens to you, you immediately reach out to them and you tell them, “Thank you for the support, thank you for the love, thank you for believing in me when others didn't.” And that's exactly what I did after that one. I called my wife, and I called my parents. I said, “It happened. We got it. I got it,” you know, because it wasn't just me, and I know those experiences going from one mission to the next, and those setbacks have— I get to share these stories all the time with these young instructor pilots that I'm with, as well as students, because I get to utilize it as a leadership tool to be like, “Don't give up on yourself. That's first and foremost. And then even if you believe you might give up on yourself, trust me, there's someone like me or your family members or your squadmates, they won't give up on you. And just remember that.” And that's why I get to share these stories throughout my career, of like, “Hey, I failed at this. Look where I'm at now, because I had the support and because I kept going, Hey, I failed at this. Look how it played out. I'm here.” So a lot of my transition from different platforms and different experiences has helped shape that leadership side of me to say, simply put, “It's OK to fail, all right?” I mean, you're never going to succeed if you have this tried and failed a couple times, right? So, right,   Naviere Walkewicz Wow. Well, I want to go into— because you've mentioned this a couple times. We've talked about your parents, but you know, to have a career that's successful and to navigate that, you talked about your wife. So I'm curious if you can share with listeners who have to maybe the word is not choose between. But how do you navigate the importance of your marriage and that relationship with your profession, and trying to succeed in that trajectory, whatever that trajectory is for you. So maybe you can talk a little bit about how that, how that worked throughout all of those transitions.   Lt. Col. Steven Mount Oh, OK. I usually do better at this from a better half nearby, which she is, in a sense. She's trying to work out and give me her working space right now, which I love. I'm gonna start with this. It's not easy. It is work. It is reps, the day in, the day out. It's not easy. I don't believe I've ever had a convo with someone when they're trying to balance the work and family life to where it's like, “Oh, that was easy, you know, I just do this and they do this, and we're good to go.” No, it is constant conflict of schedules. It is sharing what's going on. It's the ups and downs. So I'd like to start with that: It's not easy. And if anyone ever tells you it is easy, please ask them how they're doing it, and then spread their wise words of wisdom to all of us. Because that's probably the first thing: It's not easy. Once you recognize that you can get past understanding like, “OK, I'm not alone in this, that this is not easy, and I can start talking and sharing my experiences and seeing from those who seem to have it together. What are they doing to make it work? So I start there. It's not easy. Second, you have to be a team. I think there's a lot of us that think that, and my wife definitely did initially, and that was on me, that she thought that my career was the most important, that what I did and how I executed the mission and where I was going, that that was the No. 1 priority. And I found it that's not the case. I found that's not the case, because, sure, when we didn't have kids yet, and we were in Tucson, it's a little easier, because I would go on my deployments, and she would go to the job, she would go to work, and she had and she supported that, because I was out there, you know, fighting the good fight, accomplishing a mission, doing everything the Air Force needed me to do. And that's what she knew was important for me. So she supported that through and throughout, and she supported it to where I imagined, to the sense of she didn't feel like she could speak to say things that maybe I would like in the sense of me doing my mission, or coming home from Afghanistan with some of my experiences. Ahe felt that maybe sometimes, that she didn't have a word to convey to like, “Hey, this really scared me.” Or, “Hey, when you were gone, I saw the news and I was frightened. And you know, when I saw this happen, I just wanted to reach out to you, and I just want to make sure you're OK.” And she never felt initially like that she could convey those feelings, because it might affect me. It might affect my, you know, mentality while being overseas and down range. So she held that in, she held it in. She kept strong. She put on the “I'm here to support you” and I feel bad, you know, thinking back on that, that I should have given her the space to like, “Tell me what you're feeling. Tell me what you're going through. I don't want you to, I don't want you to struggle in silence. If you know you see something or there's something that scares you, let me know.” And unfortunately, I didn't learn that lesson until way, way later in my career, because she'd always kept that strength in and even when we started having kids, she still did. I kick myself all the time now that— we got to California, in the U-2s, we had an incident down range to where they needed me to bump up my deployment out there, to get out there to take care of the situation. And I'd asked, I was like, “Well, how much sooner do you need me?” Because we had just had our first son. You know, the dynamic's changing. The family dynamic is changing, and especially with your first born. And they said, “We need you to leave in about a week.” Here I was once again. And I know we have kind of kind of mentioned that I was I was in the mean mentality I was in. I was gonna be a pilot's pilot. I was gonna get the mission done. I was going to do everything I could to prove myself, and if my country needs me to be out there in a week to take care of this mission, that my family and my wife will understand. And that was that was not the way I should look at it. It really wasn't. But because I was not seeing her as a teammate, and she held it in — and thank goodness we had her mother-in-law. We had some family come out and support with a new baby. But I could tell that was one of the first times to where looking back on it now that maybe I could have said, “Can you find someone else?” You know, maybe I should have what I'm doing, hopefully you're doing now and teaching others. You have to balance that family with mission and the prioritize what is truly important at that moment. And that's something I failed to do at that time. It would happen again later on, but thankfully— so when I got to the 6th Special Operations Squadron, and at this time, especially after we had our second child in California, the wife had mentioned more. She started coming out of the shell like, “Hey, I do need you a little bit more now. I need you, and I need to be able to express and convey what I do and don't like.” And I was listening, but I was not listening the way she needed me to listen. I was not being that teammate on my side. So I heard, “Hey, I just need more support with the family. So whatever career decision we make next, let's align that.” And I was in my head, I was like, “Yes, you're absolutely right.” That's why the 6th Special Operations Squadron, when I got that interview and I picked up, it was so important, because I had family in that area, and family could get to us easier. So I was thinking, “Awesome. I have the support system for you there. I got the assignment. You're going to be taken care of.” I can tell that's not yet what she was wanting. And I will credit good old Col. Valentino. I was spinning up to go to Lebanon with the team, and we're about to have our third child. And here I was once again, like, “Yep, gotta get back to the mission. Gotta show my value. Gotta get in there, do it.” And the wife understands. We have two kids already. We're gonna have a third. So we've already had two. We kind of know how this goes. We're good to go. But I could tell, once again, looking back, everything's— that she wasn't happy, but she was ready to put up that wall again, to be like, “OK, I have to support him. Have to support what he does, and I have to, because that's what the military is asking me. That's what this new community…” And then Col Valentino, he came down. He goes, “Hey, are you about to have another child?” And I was like, “Yes, sir.” He goes, “When?” And I gave him the date. And he goes, “Your deployment date is like, a month after that.” I was like, “Yes, sir. This is our third child. We'll be good to go. I have the support system for the wife now, and she'll be taken care of. Good to go.” And he goes, “No, you're staying home. I don't need you.” He goes, “Did you want to ask me if there's anyone else wants to go so you can be there for your wife and your family?” And that blew my mind, that just, I don't know. It came out of nowhere for someone in a leadership role to say, “No, I'm not gonna send you on this deployment. I want you to be there with your family.” And that held in tight, and from then on, everything changed, and how I led and how I would push the mission. But I wouldn't do it to the extent of, could I not help someone balance their family life with their mission? And that took too long for me to realize. So what I say to everyone out there, it's not easy, but you come home from a long day and you're mentally exhausted and the mission is not going good, or you're getting ready for deployment, take a moment, sit down and just talk with your teammate at home. You have to look at it as teammates. They are your partner. They will be just like I mentioned before. They will be your support system through thick and thin, because they've probably seen you at your worst, and they want you to be at your best. But you can't do that unless you take care of that home front and treat them as your teammate. Because I am still, to this day, trying my best to become the man that I hope that she sees in me and that she wants me to be one day, but I had to fail in seeing it back then so that could see it now. And I think that's one of these things I want to convey. Not easy, and they have to be your teammates.   Naviere Walkewicz Thank you for sharing that. And I think to have a leader that showed you that, which is, now you've imprinted that in your leadership style. You're thinking about the airmen that you come across and how to help them navigate some of those tough choices, but doing it with a, you know, a bigger view of not just the mission, but, like, how do you fit in that with your family? I think that's so powerful, and I'm really glad you shared that, because I know that some of our listeners and our viewers, that's gonna resonate with them as well, because they're gonna remember a time when, “Wow, I didn't even ask if I didn't have to go, or if I didn't have to do this, just because I'm so used to jumping when you say, jump,” right? And I think sometimes it's OK. It's OK. Just a question, like, I'm willing and ready to jump. I just want to make sure is someone else able to do it too because of these reasons, right? So I love that you share that.   Lt. Col. Steven Mount And those leaders have to know their people enough in that regard to also know because ultimately, when you get the mission, then yes, that's what we signed up for, yes. But those leaders know their people, and they know what situation they're in. For example, there's a few times in Special Operations to where we're going on another deployment. But we knew our people, and we knew that some did not have the balance at home, and things were not looking the best they could. “Hey, we can help you out. We can give you all the resources you need. We don't need you on this deployment.” But that takes good leaders, recognizing and taking care of their people and understanding that these individuals cannot be effective down range or where they go if their home life is not taken care of. So, I know that is something that's been talked about for all my leadership training for all the years, but actually applying it is going to start with our future leaders coming up to realize, know your people, know where you can take care of them so that they can take care of the mission.   Naviere Walkewicz That's right. That's right. So this has been incredible. I think the underlying lesson that you shared with us is, obviously having belief in yourself and doing the work and proving your worth, so to speak. But I think it's also recognizing that support network. So if I may ask, you, I have two questions. The first one is, what are you doing to be a better leader every day? Yourself, like, what is something you are actually doing to be a better leader?   Lt. Col. Steven Mount Oh my gosh. Well, I'm recognizing I know I'm not doing it right. Knowing that I'm about taking command already has the underlying nervousness and anxiety, and I realized taking command, why I have these emotions is because I'm afraid to fail, which that makes sense. That makes sense to any logical human being out there. That's like, yeah, I get that. But I have to realize, in that same token, it's OK to fail. It's OK to make mistakes. It's OK that some days you go in there, you're not gonna get it all right. This last year as a director of operations, I've walked out of that building, and there's days been like I didn't accomplish anything. I've messed things up. I didn't do this right. Why am I here? They could have found someone better. And then there were days where, like, yes, I did it, right? I got something accomplished. And on those days, I realized it's because I was taking care of the people and people's needs. And once again, when that happened, they were able to take care of the mission. And that's one of the things that every day I go into work and I ask myself, “Who can I help out? Who needs the motivational kick? Who needs someone to just talk with them? Who needs to share their story?” Because that's what leaders, ultimately, are. We take care of the people. And if I can go in there and just help one person every single day, I would like to think that that's a small success. So that's one thing I'm constantly working on. And it is an effort. It's not easy. It's not easy because you are taking so much and leaders, I don't care what level you're on, all the way from your very first flight command, all the way to your mission command, aircraft commander, all the way to where I am now. You're going to take a lot on your shoulders. You're going to bear, you know, the burden of others, pains, their grief, their successes, their failures. So I guess that's also answer that question. Get ready for that. OK? Because a good leader will do that. They will bear they will help hold the weight. They will support those who need it the most. And we got to do it day in, day out, the reps they have to. So I think I answered the first question, I apologize, was it was.   Naviere Walkewicz The second question is coming. So you're good, you're good. OK. What's something that you know now after having your 17-plus years in the in the military, but also just your life experience — but what's something you know now that you would share with a leader to kind of shorten that timeframe of, like learning those painful things to be better, right? So what would be something you'd share?   Lt. Col. Steven Mount Something I'd share to close that learning gap? Because once again, my call sign is Meathead— I learned lessons the hard way. Do your best to listen more than you talk. Do your best to just take the experiences of others, talk to others, but just listen. Just hear them. Just hear them. I believe that a lot of the things that I could have prevented may have already been told to me, or may have already been, you know, mentored to me, but I just didn't listen. Maybe they said something and “I was like, well, that doesn't jive with being cool or being a pilot, so I'm not gonna listen to that.” I'm pretty sure all of these lessons that hopefully either conveying or passing on, in a sense, I think I learned them early on. I just, I just didn't listen. So for all the leaders out there, do your best to listen, listen more than you talk. It will be wonders. Naviere Walkewicz Oh my gosh, that's just outstanding. And I what I really appreciate about that is, you know, you talked about how you're doing things to get better every day, but even just in the moment, you recognize like that's such an important piece of that is taking the time to listen and reflect so that you can actually really pick up on those cues, maybe, that someone needs your support. So yes, well, this has been incredible. As we wrap up today's episode, I keep coming back to something you said, which was all someone needs to do is just support you. Yeah. So here's the takeaway, leadership is found in how we show up for our people and how we believe in them, and how we remind them that they are capable for more than what they think they are. The question we can always ask ourselves today is, who needs me to believe in them right now? And you actually said that really well. So Col. Mount, I just want to thank you for joining us for this episode of Long Blue Leadership. Is there anything else you want to leave with our listeners today? Lt. Col. Steven Mount Yes. I don't think I'll ever be that leader that does one great act, and everyone's like, that's a great leader. I don't think I'll ever be that leader that gives like, one great speech, like, that's it. He nailed it. He's a great leader. No, if I'm gonna leave something with all of those you know at the Academy and the leaders in the Air Force now — which, by the way, thanks all of you. Me too, man, thank you for your service. You have no idea how much the world needs us right now, so you get out there and see it. So sorry. That was an aside. But thank you to everyone who's at the Academy now, who have served, whose families have served and will continue to serve. But one thing I'll leave to all those young leaders: Your leadership is defined by the acts, the million acts every day, not just by one act, not just by, like I said, not just by one amazing thing that you do. It's defined on you being there, and a million acts per day over a lifetime of your career, of showing up, showing that you care. That's huge, showing that you're fair and consistent. And they will see that your people will see that that those million acts day in day out, of how you treat them, and how you present yourself as a leader. And they will watch. They will watch, and if they can see that you care, and if they can see that you are doing those million acts day in, day out, and you're in there and you're in the grind and you're in the mud with them, they will give you everything, they will, and it's amazing to see, it really is, but that starts with you as the leader. So yeah, that's it, it's those million acts every day of a lifetime career that shows that you're a leader.   Naviere Walkewicz Well, we are so glad that you're out there leading and influencing so many. We're grateful for all of your years and more that you will do. Thank you so much.   Lt. Col. Steven Mount Thank you so much for the opportunity. I really, really enjoyed this. Thank you.   Naviere Walkewicz Good. Thank you for joining us for this edition of Long Blue Leadership. The podcast drops every two weeks on Tuesdays and is available on all your favorite podcast apps. Send your comments and guest ideas to us at socialmedia@usafa.org, and listen to past episodes at longblueleadership.org.   KEYWORDS Leadership, Resilience, Mentorship, Adoption / Family Foundation, Support Network, Perseverance, Tough Conversations, Mission & Family Balance, Trust, Listening       The Long Blue Line Podcast Network is presented by the U.S. Air Force Academy Association & Foundation      

Text us your feedback or questions - we'd love to hear from you.You can't control how they'll react, but you can control how you show up. This episode is about getting grounded, staying calm, and making those hard conversations a little less painful... and a lot more productive. When conflict flares up, the way you communicate can either move things forward or make them worse. I'm sharing the same tools I teach my clients—and use myself—to help navigate emotional conversations with more clarity and less chaos. Whether it's your ex, your co-parent, or your boss, there is a better way. You'll hear a clip from my video guide, How to Talk to Your Ex About Mediation. And while this isn't about mediation specifically, the same steps and language apply to any tough conversation, especially when emotions are high and the outcome really matters. We're digging into: Why your emotional state before the conversation matters most How to set a non-confrontational tone without triggering the other person The power of neutral language, and why accusations backfire What not to say if you want to avoid defensiveness and dead ends Why pressure and ultimatums never get you what you want How to use scripts to prepare for difficult talks without sounding robotic The surprising upside of conflict (yes, there is one) If you've got a hard conversation coming up—or one you've been avoiding—this episode will help you get grounded, clear, and confident before you speak. RESOURCES Download Mediation Guide & Video: How to Talk to Your Ex About Mediation Kelly's Book: Victim Is Not Your Name – https://a.co/d/e4VguRk Legal & Mediation Help: Sapere Law & Mediation - https://saperelawfirm.com  Instagram: @saperelawfirm Facebook: @saperelawfirm 

Welcome to episode 167 of the Decide Your Legacy podcast, "All Leaders are Afraid, " In this powerful conversation, host Adam Gragg is joined by Tara Jost, owner at Higgins Group, and Kelsey Torkelson, brand relations director at Decide Your Legacy, to tackle a topic every leader faces but few openly discuss: fear. Adam opens up about his own insecurities and explains why vulnerability is not a sign of weakness, but a source of empowerment—especially for leaders.Together, the trio explores how fear manifests in leadership, from avoiding tough conversations to the stress of making decisions that impact others' lives. You'll hear real stories about facing hard moments, why accountability matters at all levels, and how great leaders act despite their fears. Plus, they're sharing three practical tools you can use right away to identify, confront, and move through fear—whether you're leading a business, a family, or your own life.If you've ever struggled with indecision, worried about letting others down, or wondered how to break through a paralyzing fear of failure, this episode is packed with candid insights and actionable advice to help you lead courageously.3 Foolproof Ways To Motivate Your Team: 3 Areas to Focus on as a Leaderhttps://decideyourlegacy.com/how-to-create-positive-productive-workplace/7 Benefits of Being Courageoushttps://decideyourlegacy.com/7-unexpected-benefits-to-facing-your-fears/4 Ways You're Demotivating Your Team: And What You Can Do About Each Onehttps://decideyourlegacy.com/5-things-that-make-work-suck/10 Ways to Encourage People: How to Break The Invalidation Tendencyhttps://decideyourlegacy.com/one-big-relationship-mistake-most-people-make/How to Make Good Decisions: 14 Tools for Making Tough Life Choiceshttps://decideyourlegacy.com/make-good-decisions-part-1/COURSES:Shatterproof Yourself CHAPTERS:00:00 "Facing Fear Empowers Leadership"03:13 Embracing Balance and Growth07:42 Leaders' Universal Struggles and Fears11:02 Solo Advocate for Accountability13:10 Fear of Conversations and Isolation19:17 Overpowering Fear as a Leader20:44 Empowering Choices Over Negativity25:31 "Effective Conversations Over Email Challenges"28:20 Resistance to Change: Accountability Challenges31:11 "Empowerment and Accountability Strategy"34:25 Overcoming Fear with Accountability37:24 Home Stress and Apology Modeling41:05 "Conquer Fear with Commitment" Be sure to check out Escape Artists Travel and tell them Decide Your Legacy sent you!

Talking to your kids about drugs—it's one of the hardest conversations a parent can face. This week on Raising Me, we're breaking down the barriers and building trust. Rob Rogers from Kennebec Behavioral Health shares age-specific strategies to help parents connect—from toddlers to teens. Learn more about your ad choices. Visit megaphone.fm/adchoices

This episode is hosted by Josie Baker, MS, LGC, and features Maegan Roberts, MS, LGC, a Genetic Counselor from the Ohio State University.The in-depth discussions focus on CDH1 and hereditary diffuse gastric cancer, covering the history of discovery, evolving penetrance estimates, and updated risk insights. They explore differences between IGCLC's more conservative European approach and NCCN's U.S.-focused guidelines, offering practical advice on which to follow. The conversation highlights the challenges of genetic counseling, including how to approach discussions with honesty and confidence. Megan Roberts also shares her perspective from her work with the ClinGen CDH1 Variant Curation Expert Panel, IGCLC, and the Ohio State University CDH1-Associated BCDS Registry.Do you have a patient with a CDH1 variant and clinical features consistent with BCDS? The Ohio State University CDH1-Associated BCDS Registry is actively recruiting participants. This research initiative aims to better understand cancer risks and phenotypic characteristics associated with CDH1-related Blepharocheilodontic Syndrome (BCDS). Learn more HERE.

Strengthen your leadership skills and navigate tough conversations with confidence. Get full show notes at www.consciousedge.com/ep068 As entrepreneurs, one of the hardest leadership skills to master is holding people accountable, especially when you value kindness and worry about coming across as “mean.” In this episode, Jonathan Dugger and I unpack compassionate accountability and how to use it to improve team performance, build trust, and address conflict without burning bridges. You'll learn how to stay grounded in your values, manage your emotions before a tough conversation, and create a workplace culture where both kindness and results thrive.

Recently National Business Development Manager Mike Cunningham attended the Business of Small College Athletics (BoSCA) Convention in Oak Brook, IL. While there, he captured amazing presentations from Athletic Directors around the country that we thought would bring value to our audience here at the Gill Connections Podcast.We've got five total BONUS episodes in a row every Thursday which started back on July 24. This is BONUS episode #4. We'd love to hear feedback from you to confirm this was a VALUE GIVER to you.In the meantime, if you are a small college administrator, to check out BoSCA as we were thoroughly impressed with the Convention and the Organization as a whole.

Let us know how you enjoyed this episode!Tough conversations are not the same as confrontations and knowing the difference could change your marriage.In this episode, I'm unpacking a common misconception that keeps couples stuck: the belief that speaking up about challenges is automatically “confrontational.” Tune in to hear me share:The real definition of confrontation (and why it doesn't belong in a healthy marriage)How to reframe conflict so it feels like teamwork, not a battleWhy avoiding hard conversations creates bigger problems over timeHow to see conflict as “maintenance” for your relationshipIf you've been avoiding hard topics because you don't want to rock the boat, this episode will give you the clarity and courage to start communicating in a way that builds closeness instead of distance.Download the Conflict To Connection Guide here!Thanks for listening!Connect and send a message letting me know what you took away from this episode: @michellepurtacoaching and follow me on threads @michellepurtacoaching!If you would like to support this show, please rate and review the show, and share it with people you know would love this show too!Additional Resources:Ready to put a stop to the arguments in your marriage?  Watch this free masterclass - The #1 Conversation Married Couples Need To Have (But Aren't)Want to handle conflict with more confidence? Download this free workbook!Wanna make communication feel easy and stop feeling like roommates so you can bring back the romance and excitement into your marriage? Learn more about how coaching here!

In a market where uncertainty can derail deals, Ed shares his proven strategies for keeping clients informed, engaged, and confident. From tackling extended listings and price reduction conversations to leveraging motivated seller opportunities, this session is packed with actionable scripts and market insights. You'll also get Ed's take on why waiting for lower interest rates can cost buyers more in the long run, plus how to use price bracketing and staged price reductions to win both offers and client trust.

Breaking down the principles, practices and tactics of conflict resolution to be shared with anyone who is struggling to reach new levels understanding with friends, family and neighbors. A very simple set of moves that just might break the tension. Reference: Bridging Differences Playbook created by the Greater Good Science Center. (Previously aired) To learn more about listener data and our privacy practices visit: https://www.audacyinc.com/privacy-policy Learn more about your ad choices. Visit https://podcastchoices.com/adchoices

Conscious Caregiving with L & L is "Tackling the Tough Conversations."   The topic of this episode is "Holistic Wellness & Seniors" featuring hosts Lori La Bey and Lance A. Slatton with guest, Dr. Shawn A. Weiss, PT, DPT, CDP, CADDCT, FPS.   About Dr. Shawn A. Weiss, PT, DPT, CDP, CADDCT, FPS:   Dr. Weiss is a powerhouse speaker, renowned Doctor of Physical Therapy, and Health Strategist with over 27 years of clinical mastery across the healthcare spectrum. A former healthcare executive turned visionary founder of The Senior Health and Wellness Group and Rockstar Health, Dr. Weiss has become a trusted voice for transformative aging.   She doesn't just speak about wellness—she lives it, igniting stages and lives with her bold mission: to help individuals reclaim their energy, restore their health, and rise stronger through life's hardest seasons. Her approach is unapologetically holistic, grounded in science, and driven by purpose. In her electrifying keynote, “Strong Body. Sharp Mind. Bold Spirit: Aging Doesn't Mean Slowing Down,” Dr. Weiss fuses clinical precision with lived wisdom, unlocking a new narrative around aging—one that's vibrant, powerful, and full of possibility.   Just Look Up—Your Health. Your Power. Your Comeback.   Conscious Caregiving with L & L is hosted by Lori La Bey & Lance A. Slatton.   Visit the Official Website for Conscious Caregiving with L & L: https://consciouscaregivingll.com/

⭐ Join Rental Property Mastery, my community of rental investors on their way to financial freedom: https://coachcarson.com/rpm  

In this episode, hosts Carly Trout and Evan Hendershot with CMAA sit down with Chuck Ainsworth, Founder and Chief Coaching Officer, and Ed Palpant, Chief Construction Specialist at Epic Rivers Leadership. Together, they explore the significance of having tough conversations in the construction industry, from giving effective feedback to navigating conflict and building trust. Chuck and Ed unpack their down-to-earth approach to leadership development—one that encourages slowing down, asking the right questions, and fostering stronger collaboration across teams. The conversation also touches on generational shifts in the workforce and why emotional intelligence is becoming just as essential as technical skill on today's job sites. This episode is sponsored by Parsons.

Dare to Lead: Brave Work. Tough Conversations. Whole Hearts.#1 NEW YORK TIMES BESTSELLER • Brené Brown has taught us what it means to dare greatly, rise strong, and brave the wilderness. Now, based on new research conducted with leaders, change makers, and culture shifters, she's showing us how to put those ideas into practice so we can step up and lead.Don't miss the five-part Max docuseries Brené Brown: Atlas of the Heart!ONE OF BLOOMBERG'S BEST BOOKS OF THE YEARLeadership is not about titles, status, and wielding power. A leader is anyone who takes responsibility for recognizing the potential in people and ideas, and has the courage to develop that potential.When we dare to lead, we don't pretend to have the right answers; we stay curious and ask the right questions. We don't see power as finite and hoard it; we know that power becomes infinite when we share it with others. We don't avoid difficult conversations and situations; we lean into vulnerability when it's necessary to do good work.But daring leadership in a culture defined by scarcity, fear, and uncertainty requires skill-building around traits that are deeply and uniquely human. The irony is that we're choosing not to invest in developing the hearts and minds of leaders at the exact same time as we're scrambling to figure out what we have to offer that machines and AI can't do better and faster. What can we do better? Empathy, connection, and courage, to start.Four-time #1 New York Times bestselling author Brené Brown has spent the past two decades studying the emotions and experiences that give meaning to our lives, and the past seven years working with transformative leaders and teams spanning the globe. She found that leaders in organizations ranging from small entrepreneurial startups and family-owned businesses to nonprofits, civic organizations, and Fortune 50 companies all ask the same question:How do you cultivate braver, more daring leaders, and how do you embed the value of courage in your culture?In Dare to Lead, Brown uses research, stories, and examples to answer these questions in the no-BS style that millions of readers have come to expect and love.Brown writes, “One of the most important findings of my career is that daring leadership is a collection of four skill sets that are 100 percent teachable, observable, and measurable. It's learning and unlearning that requires brave work, tough conversations, and showing up with your whole heart. Easy? No. Because choosing courage over comfort is not always our default. Worth it? Always. We want to be brave with our lives and our work. It's why we're here.”Whether you've read Daring Greatly and Rising Strong or you're new to Brené Brown's work, this book is for anyone who wants to step up and into brave leadership.Want to be a guest on Book 101 Review? Send Daniel Lucas a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/17372807971394464fea5bae3 Hosted on Acast. See acast.com/privacy for more information.

Send us a textAvoiding difficult conversations is a universal struggle, but the consequences of sweeping problems under the rug can be devastating. Join us as we unpack why making tough decisions early saves relationships from breaking points down the road.When small disagreements go unaddressed, they don't disappear—they grow roots. We explore how this pattern appears in marriages, friendships, and especially parent-child dynamics, where today's permitted behaviors become tomorrow's deeply ingrained problems. "People will treat you the way you allow them to treat them," becomes a sobering reminder of our responsibility to establish healthy boundaries.The psychology behind our avoidance is fascinating. Many of us build up these conversations in our minds until they seem insurmountable, only to discover they're surprisingly anticlimactic when finally addressed. The fear becomes greater than the conversation itself, creating a cycle of unnecessary anxiety and delayed resolution.We share personal experiences of establishing communication patterns that prioritize addressing issues promptly rather than letting them fester. This proactive approach has transformed relationships and prevented small disagreements from becoming relationship-ending conflicts. The band-aid analogy proves true—ripping it off quickly hurts less than slowly peeling it away.Perhaps most importantly, we discuss how the ability to have tough conversations acts as a litmus test for relationship health. If you can't express when something bothers you, is that genuinely a relationship worth preserving? True connection requires honesty, even when uncomfortable.Ready to transform how you handle difficult decisions? Listen, subscribe, and share this episode with someone who might need to hear it. Your relationships will thank you. Buzzsprout - Let's get your podcast launched!Start for FREEDunklin County TransitNeed a ride????? Check out Dunklin County Transit!!! ANYONE CAN RIDE!!!Blacktop BoutiqueDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showPlease share and SUBSCRIBE!!!If you are able ... would you help us in becoming a subscriber and helping us get the word out. https://www.buzzsprout.com/1133780/supportThinking about starting a podcast. Check out our affiliate link here.Listen on apple hereFacebook Listen on Spotify here

In our latest episode, we're joined by Antoni Tzavelas, Keynote Speaker, Certified ICF EQ Coach, and Human Connection Specialist. With a wealth of experience in helping HR leaders cultivate emotionally intelligent cultures, Anthony shares insights on the importance of emotional intelligence (EQ) in navigating tough conversations and maximizing employee retention.You will learn the following:1. The common emotional intelligence gaps in HR leaders and how they impact employee retention, focusing on self-awareness, empathy, and reality testing. 04:582. Why tough conversations are often avoided in the workplace and the cultural costs of this avoidance. 07:163. Strategies for organizations to shift from a reactionary to a proactive culture when handling interpersonal conflicts and performance issues. 09:364. Practical EQ-based strategies HR leaders can implement to build psychological safety within their teams. 11:555. The transformative effect of strengthening EQ skills among HR professionals on broader organizational culture over time. 14:33To get in contact with Antoni: LinkedIn: ⁠⁠⁠https://www.linkedin.com/in/antonitWebsite: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://smilingbowtie.comThis episode is sponsored by   Fantail Services  ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Website:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.fantailservices.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Our podcast is sponsored by   The Global Trends MagazineWebsite: ⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.gc-bl.org/global-trends⁠⁠⁠⁠⁠⁠⁠⁠⁠ Southern, Sweet & Sassy™ Coffee   Website: ⁠⁠⁠⁠⁠⁠⁠⁠⁠https://grounds4cause.com/pages/s3-coffee-co⁠⁠⁠⁠⁠⁠⁠⁠⁠Use DTLWPODCAST at checkout for your discount.   The Outlier Project   Website: ⁠⁠⁠⁠⁠⁠⁠⁠⁠https://theoutlierproject.co⁠⁠⁠⁠⁠⁠⁠⁠⁠ Ascend MeditationsWebsite: ⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.ascendmeditations.app⁠⁠⁠⁠⁠⁠⁠⁠⁠Chop AiWebsite: ⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.chopai.app⁠⁠⁠⁠⁠⁠⁠⁠⁠Make sure to Catch us streaming on Parade Deck, and on Roku and Amazon Fire TV on the Purpose Place Network.Also catch our Exclusive Members only content “Going Deeper Within” on the Lions Guide Academy.⁠⁠⁠⁠⁠https://www.lionsguide.com/gdw⁠⁠⁠⁠⁠

On this episode of Grieving Out Loud, we're having an important one-on-one conversation with a key figure from President Trump's administration—someone deeply involved in shaping how our country responds to the addiction and mental health crisis.Right now, more than 48 million Americans are living with substance use disorder. Yet, the administration is proposing a $56 million cut to a federal grant that helps communities and first responders access naloxone—the life-saving medication that can reverse opioid overdoses.And that's just one piece of the puzzle. The so-called “Big, Beautiful Bill” also includes Medicaid cuts that could dramatically affect addiction prevention and treatment across the country. Add to that a major overhaul of several federal programs that support substance use treatment, and there's a lot at stake.On this episode, we sit down with Art Kleinschmidt, head of the Substance Abuse and Mental Health Services Administration. And we're asking the tough questions.Listen to Art's previous episode of Grieving Out Loud here.Send us a textThe Emily's Hope Substance Use Prevention Curriculum has been carefully designed to address growing concerns surrounding substance use and overdose in our communities. Our curriculum focuses on age-appropriate and evidence-based content that educates children about the risks of substance use while empowering them to make healthy choices. Support the showConnect with Angela Follow Grieving Out Loud Follow Emily's Hope Read Angela's Blog Subscribe to Grieving Out Loud/Emily's Hope Updates Suggest a Guest For more episodes and information, just go to our website, emilyshope.charityWishing you faith, hope and courage!Podcast producers:Casey Wonnenberg King & Marley Miller

Most leaders avoid tough conversations out of fear—of seeming harsh, being misunderstood, or facing backlash. But the conversations we dodge are often the key to growth, accountability, and psychological safety. In this episode, Paul Falcone, bestselling author & former CHRO of Nickelodeon Animation, breaks down how leaders can approach tough conversations with clarity, confidence, and compassion. Paul introduces powerful frameworks like the “Performance vs. Conduct” model and the “iron hand with a velvet glove” approach to help leaders hold people accountable without alienating them. He explains why career development and respect in the workplace go hand in hand—and how to deliver feedback that actually builds trust instead of breaking it. We also discuss the delicate balance between psychological safety and high standards, the risks of having too much sensitivity in today's workplace, and how values-based leadership is quickly becoming a CEO-level priority. Paul shares real-world strategies like quarterly development check-ins, “safe word” communication systems, and team-led accountability sessions to help leaders build stronger relationships while reinforcing high performance and conduct.   ________________ Start your day with the world's top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

  Have you ever asked yourself? Do I give my children room to make decisions and mistakes, or do I try to control outcomes too tightly? How often am I sitting down with my kids and really listening to their perspective instead of just telling them what to do? Am I open about my struggles as a parent and willing to admit when I don't have all the answers? Navigating the relationship between father and son is never straightforward, especially as your child grows into a young adult. On this episode of The Dad Edge Podcast, Larry Hagner welcomes his son Ethan for a candid discussion about the so-called "friendship gap"—that elusive space between being too much of a friend and not enough of a parent. Larry and Ethan get real about their own family dynamics, sharing personal stories of where things clicked—and where they missed the mark. From lecture-based parenting in elementary school to establishing new routines as Ethan enters adulthood, they explore the effects of too much leniency or authority, and the importance of clear communication, shared expectations, and accountability. Whether you're raising toddlers or about to launch your kids into the world, this episode is packed with relatable, actionable insights on fostering a deeper father-child bond—while still preparing your kids for the real world. Stick around for honest reflections, a few laughs, and tips that will help any dad walk the fine line between being a guide, a leader… and a friend. Become the best husband you can: https://bit.ly/deamarriageyoutube In this vital conversation, we dig into: Balance Structure and Connection: Avoid leaning too hard into “just being friends” or being purely authoritarian. Kids crave both boundaries and genuine connection. Use Storytelling and Curiosity: When tough conversations arise, share your personal stories and ask thoughtful questions to guide your child's own critical thinking—instead of falling into lecture mode. Create a Supportive Environment: Physical order (like a clean room or set routines) supports mental clarity and well-being; maintain structure even during transitions to help kids thrive. This episode is packed with relatable, actionable insights on fostering a deeper father-child bond—while still preparing your kids for the real world. Here's what research and observation highlight about family emotional connection: children who reported having both warmth and structure from their fathers had a 30% higher chance of reporting positive life satisfaction and emotional regulation in adulthood compared to those who experienced only discipline or only friendship. Studies show that 67% of adolescents report they “completely tune out” or “stop listening” during long lectures from parents, favoring concise, two-way conversations instead. Studies show that 70% of young adults feel unprepared for the practical aspects of adulthood, while 59% of parents report feeling “uncertain” about how to best guide their children through these years 1stphorm.com/dadedge thedadedge.com/alliance  https://www.instagram.com/reel/DKmhchXA95H/?igsh=bHcybXFlNHFwYmhl  

What if you could navigate even the most challenging conversations with calmness, clarity, and confidence? This in-depth conversation with David Wood explores just that, diving into how to communicate more effectively in high-stakes moments, whether at work or in life. David shares his unique approach to coaching and communication, combining emotional awareness with practical tools. His latest innovation, WhisperLead AI, helps leaders role-play difficult conversations, receive coaching prompts, and even get real-time support during live interactions. Our discussion goes beyond mechanics to emphasize authenticity and vulnerability as leadership strengths. David unpacks common pitfalls in conflict—like poor framing, making assumptions, or avoiding others' perspectives—and offers techniques for building trust and achieving shared outcomes. Whether you're leading a team or seeking better communication in your personal life, this conversation delivers practical wisdom and fresh ideas you can start using immediately. David left behind a high-powered career as a Consulting Actuary for Ford, Sony Music, and Chanel—trading Park Avenue boardrooms for a mission to transform lives and businesses. He didn't just start a coaching business; he built the world's largest coaching business at the time, ranking #1 on Google for "life coaching", serving 150,000 coaches globally. But David's story is about more than success—it's about resilience. He's survived a paraglider collapse and a fractured spine, battled anxiety and depression, and most recently, took on acting in Hollywood! Today, he helps leaders 4X their clarity AND productivity, and to love their life. You'll discover: A powerful method for framing difficult conversations with positive intentWhy asking for the other person's perspective first can shift everythingHow AI tools like WhisperLead can coach you in real-timeThe link between vulnerability and stronger leadershipA practical model for brainstorming solutions collaborativelyCheck out all the episodesLeave a review on Apple PodcastsConnect with Meredith on LinkedInFollow Meredith on TwitterDownload the free ebook Listen Like a Pro

In this bold and honest episode, JM Ryerson sits down with leadership expert Jeff Hancher to tackle one of the toughest challenges today: giving firm feedback in a fragile world. From Jeff's rise as a truck driver to a Fortune 500 leader and entrepreneur, his journey is packed with real lessons on courage, accountability, and transformation.Jeff breaks down the fears that hold leaders back (Fallout, Emotion, Amateur, Retaliation) and offers a mindset shift: stop asking “What if I have this conversation?” and start asking “What if I don't?” You'll hear how tough feedback changed Jeff's life and why leadership is about earning the right to be both candid and caring.Whether you lead a large team or just yourself, this episode will push you to embrace discomfort, see conflict as a growth tool, and lead with strength and heart.Key takeaways:Why firm feedback is the ultimate act of care — and how to deliver it effectivelyThe fears stopping leaders (and how to overcome them)How to stop trading respect for popularityA critical mindset shift that reframes feedback as a gift, not a threatPractical tools to create a culture of growth, not resentmentJeff's personal story of transformation and courageListen now and learn to lead with courage and clarity. Your team (and your future self) will thank you. Let's go win.Watch episodes on YouTube and subscribe to our channel for inspiration on business, leadership, growth, mindset, and tips for living HAPPY, HEALTHY, and WEALTHY! https://www.youtube.com/@letsgowin

At what point do the Giants have the tough conversation with Justin Verlander about moving to the bullpen? Or other places

EPISODE SUMMARY: Transitions are such an important part of life, and one of the most challenging transitions is going from peer to supervisor. In this episode, Cara Vock, Program Manager and Chapter Development at Southern Regional Children's Advocacy Center, and Christina Rouse, Program Manager for CAC Development at Southern Regional Children's Advocacy Center explore the complexities of this shift, sharing practical strategies and personal experiences to help you navigate it this career shift. From redefining relationships to establishing boundaries and building leadership skills, they offer valuable insights for anyone stepping into a supervisory role. Tune in for tips on leading effectively while maintaining trust and respect with your team. Topics in this episode: Importance of Transitions (3:17) Skill Building as a New Supervisor (8:15) Competence Confidence Impact Emotional Impact (18:50) Maintaining Relationships (28:35) Soft Skills for New Leaders (39:30) Support and Mentorship (49:50) Resources (1:00:03) GUESTS: Christina Rouse is the Program Manager for CAC Development at Southern Regional CAC. Christina is an experienced forensic interviewer, program developer, and leader. Driven by service to others and eagerness to raise the bar, she takes pride in troubleshooting solutions that elevate people and programs. During her time as a forensic interviewer, she interviewed over 2,500 children, helped coordinate and facilitate 11 MDT jurisdictions, and oversaw the daily operations of the three CAC office locations in the program. Christina's passion for collaboration and cognitive flexibility enables her to be the ultimate team player by elevating people and programs beyond their current operative levels. Outside of the CAC movement, she is the ultimate board game player, whether at a convention, on her podcast, or at home with her husband and daughter. Cara Vock is the Program Manager for Chapter Development at Southern Regional CAC. Cara is an experienced leader, advocate, and facilitator. Driven by a love for connection and innovation, Cara helps to grow, strengthen, and enhance Chapter programs across the South. During her time at CACs of Illinois, Cara implemented numerous state-wide systems to improve services to its members and their clients through data collection and analysis. She shifted efforts across the state to focus on various topics in a collaborative and cohort-style, continuous professional development framework. In July of 2023, Cara expanded her work from supporting one State Chapter to supporting 16, bringing a wealth of knowledge and enthusiasm to our SRCAC team. With a deep commitment to making a difference and building connections, Cara provides crucial support to programs across the Region. When Cara is not being caught reading and referencing “Upstream” by Dan Heath, she can be caught kayaking downstream across Illinois. RECOMMENDED RESOURCES: Leadershift: The 11 Essential Changes Every Leader Must Embrace by John C. Maxwell: https://a.co/d/7pqZPAG  Transitions: Making Sense of Life's Changes by William Bridges and Susan Bridges: https://a.co/d/ge0TF3N  Dare to Lead: Brave Work. Tough Conversations. Whole Hearts by Brene Brown: https://a.co/d/c9r2S3c  Radical Candor: https://www.radicalcandor.com  Working Genius: https://www.workinggenius.com  Southern Regional Children's Advocacy Center: https://www.srcac.org  Northeast Regional Children's Advocacy Center: https://www.nrcac.org  Regional Children's Advocacy Centers: https://www.regionalcacs.org  Looking for training and technical assistance for your Chapter, Children's Advocacy Center, or multidisciplinary team? Northeast Regional CAC provides training and assistance services to help you implement an effective, sustainable, collaborative response to child abuse. Visit NRCAC.org/request to learn more and request assistance today! Have an idea for a future Team Talk guest or topic? We want to hear from you! Click here to share your suggestions. Disclaimer: This project was sponsored by NRCAC from Grant Award Number 15PJDP-22-GK-03061-JJVO awarded by the Office of Juvenile Justice and Delinquency Prevention, Department of Justice. The opinions, findings, and conclusions or recommendations expressed in this publication are those of the author(s) and do not necessarily reflect the views of the Department of Justice, OJJDP or NRCAC.

Subscribe to her YouTube channel and visit her website to explore the various opportunities to work with her. Your journey toward self-worth and self-care begins here.   ✨ Thank you for tuning into Create the Space with Cody Maher! ✨I hope this episode sparked something in you—a shift, an insight, a reminder to create space for what truly matters.Ready to keep creating space? Here's how to stay connected and keep the momentum:

We want to hear from you.If you've been enjoying the show, we'd love your input. It only takes a minute to answer our listener survey, and your feedback really helps us improve the podcast: https://docs.google.com/forms/d/e/1FAIpQLSeb6AltIruAF2Ut0I3b-6XmdAeO0TNNJP_SlRGOo11syj4Uhw/formResponseIn this episode, Chris sits down with conflict resolution specialist and psychologist Simon Goode for a masterclass on how to stay calm under pressure, handle conflict with confidence, and navigate tough conversations without losing your cool—or your values.From prehistoric hardwiring to modern workplace stress, Simon breaks down why our brains react the way they do in high-stakes situations—and what we can actually do about it. Whether you're dealing with difficult clients, performance reviews, or your own internal panic loop, Simon offers clear, actionable tools for keeping your composure and showing up as your best self.Timestamps:(00:09) – Confidence in Conflict Management(04:13) – Conflict and Self-Regulation(21:15) – Emotional Responses in the Modern World(33:01) – Managing Client Anxiety with Empathy(41:43) – Self-Regulation Techniques for Tough Conversations(58:00) – Assertiveness & Resetting in Conflict(01:04:23) – A Framework for Assertive Communication(01:15:52) – Balancing Conflict and Self-CareCheck out today's guest, Simon Goode: Simon's Website: https://www.simongoode.com/Check out The Futur:Website: https://www.thefutur.com/Courses: https://www.thefutur.com/shopLinkedin: https://www.linkedin.com/company/the-futur/Podcasts: https://thefutur.com/podcastInstagram: https://www.instagram.com/thefuturishere/Facebook: https://www.facebook.com/theFuturisHere/Twitter: https://x.com/thefuturishereTikTok: https://www.tiktok.com/@thefuturishereYoutube:https://www.youtube.com/thefuturishereCheck out Chris Do:Website: https://zaap.bio/thechrisdoLinkedIn:https://www.linkedin.com/in/thechrisdo/Facebook:https://www.facebook.com/BizOfDesignInstagram:https://www.instagram.com/thechrisdo/Twitter:https://x.com/thechrisdoTikTok:https://www.tiktok.com/@thechrisdoThreads:https://www.threads.net/@thechrisdoZaap: https://zaap.bio/thechrisdoClubhouse:

Ever wonder how to juggle client requests, keep them in the loop, and tackle those tough conversations? Our Account Manager, Tressy Dsouza, with our Marketing Director, Bryan Caranto, share her proven system for digital marketing and Google Ads client management. Learn how to establish firm boundaries without sacrificing responsiveness, leverage powerful tools for transparent campaign updates, and confidently navigate tough discussions about budget adjustments or strategic changes when results aren't aligning. Watch this video now.Connect with Tressy on LinkedIn: / tressy-dsouza-81964784 Connect with Bryan on LinkedIn: / brcaranto Related videos:

We often avoid difficult conversations, but addressing conflicts directly leads to stronger relationships rather than allowing resentment to build and potentially emerge "sideways." Understanding that all relationships cycle through harmony, disharmony, and repair helps us recognize conflicts as opportunities for growth.• Lead with curiosity, not accusation: examine your triggers, consider others' intentions, and share your experience without blame• Say what you mean without being mean: describe situations objectively, own your interpretations, and express feelings clearly• Listen to understand the other person's reality: open your heart to their experience instead of listening defensively• The repair process is where trust forms and relationships become stronger and more resilient• Having difficult conversations builds relationship "muscles" through temporary vulnerability that leads to greater strengthIf you need help navigating difficult conversations, book a complimentary call with me at monicatanner.com/callSend us a text

Quiet Quitting is a silent issue that can erode your company culture and performance if left unaddressed. In this episode, I share how to have tough conversations about Quiet Quitting before it becomes a bigger problem. I'll walk you through practical ways to re-engage team members, set clear expectations, and foster real commitment. Addressing Quiet Quitting isn't just about performance—it's about leadership, clarity, and accountability. I'm Gene Hammett, an executive coach with over ten years of experience working with CEOs and their executive teams. After studying the leadership of fast-growth companies, I've developed frameworks and insights to help you and your company grow.

Conflict, Conversations & Communication with Human-Centered Design Expert Joshua Graves In this episode, Joshua Graves, a human-centered design and communications expert, shares how conflict, conversation and communication all come together and play an integral role in the human experience. He shares his Conversation Pyramid, tools, and techniques for navigating tough conversations with confidence. He also explores the various facets of developing skills for tackling conflict in proactive and productive ways with the intention of achieving healthy outcomes for all involved, that he expounds upon in his book, We Need to Talk: A Survival Guide for Tough Conversations.  Connecting with Joshua: Website: joshuagraves.me                 losthorse.design              Book Available on Amazon: https://a.co/d/cTEswzl   Kristin's Links: Website: https://www.shewisewellness.com/ Website: www.shewisepublications.com Email: shewisepublications@gmail.com Instagram: https://www.instagram.com/she_wise_publications/ https://www.facebook.com/profile.php?id=100094044723450 YouTube: SHE Wise @survivingthehumanexperience https://www.youtube.com/channel/UCtYaqS-cL1WAFQKDadapxPQ

“Tough conversations aren't about fixing everything immediately — they're about understanding each other enough to keep moving forward.”What does it really mean to be present in a tough conversation? In this episode, we explore how presence—not just words or timing—shapes the quality and outcome of difficult conversations in leadership and relationships.Key takeaways:Why fully showing up physically and emotionally is the first act of care in a tough conversationHow presence helps shift from reactive responses to genuine listening and connectionThe importance of preparing not just your message but the timing and emotional space for dialogueWhy tough conversations are rarely “one and done” — they require patience and ongoing managementHow managing expectations about resolution can reduce pressure and open space for understandingTune in to explore how practicing presence and patience in tough conversations can transform leadership and deepen connection in all your relationships. Ready to transition from managing to truly growing your center? Learn more at https://schoolsofexcellence.com/profit/Connect with Gene at https://genehammett.com/Mentioned in this episode:The 6 Money Leaks in Schools™Turn Financial Blind Spots into Immediate Profit. Find Your Hidden Profits with The 6 Money Leaks in Schools™ Your school is silently losing thousands every month – money that should be yours. This proven diagnostic reveals exactly where your profit is escaping and how to reclaim it.Click here to learn more about Money LeaksThe 6 Money Leaks in Schools™Turn Financial Blind Spots into Immediate Profit. Find Your Hidden Profits with The 6 Money Leaks in Schools™ Your school is silently losing thousands every month – money that should be yours. This proven diagnostic reveals exactly where your profit is escaping and how to reclaim it.Click here to learn more about Money Leaks

Conscious Caregiving with L & L is "Tackling the Tough Conversations."   The topic of this episode is "National Resources & Seniors" featuring hosts Lori La Bey and Lance A. Slatton.   Lori La Bey speaks with Lance A. Slatton about his coverage of the 10th Annual National Elizabeth Dole Foundation Convening in Washington D.C.   About Lori La Bey:   Lori La Bey is the founder of Alzheimer's Speaks and is co-founder of Dementia Map global resource directory and the co-host of Conscious Caregiving with L & L. Lori's mother who lived with dementia for 30 years.   Her goal has always been to shift dementia care from crisis to comfort around the world. She offers a variety of free resources to educate, empower, connect, and decrease stigmas; helping families and professionals live graciously alongside dementia.   Lori is an international speaker known for her multiple platforms and training programs.   Connect with Lori La Bey: Official Website:  https://alzheimersspeaks.com/   Official Dementia Map Website: https://www.dementiamap.com/   About Lance A. Slatton - known as "The Senior Care Influencer"":   Known as “The Senior Care Influencer” Lance is a Writer, Author, Influencer, and Healthcare professional with over 20 years in the healthcare industry. Lance A. Slatton is a senior case manager at Enriched Life Home Care Services in Livonia, MI. He is also host of the award winning podcast & YouTube channel All Home Care Matters and Co-Host of Conscious Caregiving with L & L with Lori La Bey along with The Care Advocates and The Caregiver's Journal. Lance's book, "The All Home Care Matters Official Family Caregivers' Guide" was the recent recipient of the 2024 International Impact Book Awards.     Connect with Lance A. Slatton - "The Senior Care Influencer": Official Website:  https://www.lanceaslatton.com   Official Website for All Home Care Matters: https://www.allhomecarematters.com   Lance A. Slatton and Lori La Bey Co-Host and Produce Conscious Caregiving with L & L.   Visit their website at: https://consciouscaregivingll.com/ To learn more about Lance A. Slatton and Lori La Bey you can visit their websites.

Joshua Graves, founder of Lost Horse Labs and author of We Need to Talk, joins the show to unpack what happens when product leaders ignore hard conversations — and what it takes to build an environment where teams can truly thrive. Drawing from two decades in product design, civic tech, and leadership coaching, Joshua brings practical, deeply human guidance on navigating organizational tension, protecting team trust, and avoiding the trap of control disguised as process. From the neuroscience of conflict to the value of rituals and the art of disagreeing and committing, Joshua's insights are rooted in experience — not just theory. Whether you're a CEO, product leader, or just someone who wants to get better at the conversations that matter, this episode offers useful ideas for designing more human teams and more honest leadership. Unlock the full potential of your product team with Integral's player coaches, experts in lean, human-centered design. Visit integral.io/convergence for a free Product Success Lab workshop to gain clarity and confidence in tackling any product design or engineering challenge. Inside the episode... Why conflict avoidance is costly — and how to know when it's time to speak up What it really means to create psychological safety (and how to ritualize it) Understanding the brain's role in conflict, emotion, and reactivity The “compass vs. map” approach to navigating difficult conversations How to mediate conflict as a leader without becoming a dictator Using tools like user manuals and plus-deltas to personalize collaboration Building rituals without becoming dogmatic or overly process-driven When to assume positive intent — and when that's no longer productive What to do when you're facing manipulation, gaslighting, or loss of trust Why checking in with yourself can be the most powerful leadership too Mentioned in this episode Joshua'/s book - We Need to Talk: A Survival Guide for Tough Conversations. http://amazon.com/We-Need-Talk-Survival-Conversations/dp/1959029118/ref=sr_1_5  Lost Horse Labs – losthorse.design, e-mail hello at losthorse.design  Plus/Deltas as a feedback framework: https://blogs.vmware.com/tanzu/plus-delta-feedback/  Nonviolent communication: https://en.wikipedia.org/wiki/Nonviolent_Communication  Joshua's favourite maker tools - Glowforge - https://glowforge.com/  Joshua's favourite maker tools - XTool (screen printing tools) - https://www.xtool.com/  Joshua's LinkedIn: https://www.linkedin.com/in/itsjoshuagraves Subscribe to the Convergence podcast wherever you get podcasts including video episodes to get updated on the other crucial conversations that we'll post on YouTube at youtube.com/@convergencefmpodcast Learn something? Give us a 5 star review and like the podcast on YouTube. It's how we grow.   Follow the Pod Linkedin: https://www.linkedin.com/company/convergence-podcast/ X: https://twitter.com/podconvergence Instagram: @podconvergence

Most people shy away from difficult conversations, but avoiding them only builds resentment and missed opportunities. Kris Krohn explains why direct, honest dialogue is essential for personal growth and stronger relationships. Learn how to move past passive-aggressive tendencies and turn confrontation into connection. Discover how leaning into discomfort can actually bring positivity and transformation to your life.

Welcome back to Season 4 of the Friendship University Podcast!Watch this episode LIVE on YouTube here: https://youtu.be/TLxnnYn6DboThis week, we're diving into a big one: Telling the truth... with love.We've all been there, receiving harsh “honesty” that felt more like an attack, or being the one who dished out the truth without checking our tone first. So what's the difference between constructive and destructive criticism? And how do we share hard truths without breaking the people we care about?Journal your answer or share your thoughts in the comments!

Having tough conversations with those you love and the power of resilience with Dr. Kimberly Harms In this heartfelt mini-episode of The Afterlight Podcast with Lauren Grace, Dr. Kimberly Harms shares thoughtful insights on navigating the conversations we often avoid—but truly need to have. Lauren and Kim explore: Why we cannot change the past—and how shedding old hurts allows us to move forward without becoming victims of our history The importance of preparing for death and creating a positive legacy no matter what stage of life you're in How open, honest conversations about end-of-life wishes can bring peace, clarity, and connection Teaching children to live fully while you're here, so they can flourish when you're gone This episode is a powerful reminder that letting go of what we cannot change, and facing life's realities with love and openness, helps us—and those we care about—find freedom and peace. Listen now. This is part of our full-length episode: Love, loss, and legacy: Honest conversations about life and death with Dr. Kimberly Harms, https://www.podbean.com/eas/pb-w3tv4-1889255 ----more---- About Welcome to The Afterlight Podcast with Lauren Grace, a spiritual podcast full of stories and conversations that prove we're never alone. Lauren Grace, host of The Afterlight Podcast, is a high-impact coach and medium dedicated to helping professionals deepen their connection to their soul so they can experience more freedom, fulfillment, and purpose.   Connect with Lauren Grace, Lauren Grace Inspirations: Lauren on Social @LaurenGraceInspirations Website: https://laurengraceinspirations.com Want to work with Lauren? Book a Free Discovery Call with Lauren: https://laurengraceinspirations.com Free Offers: https://laurengraceinspirations.com/freeoffers   The Afterlight Podcast:  The Afterlight Podcast on Social @theafterlightpodcast To be a guest, apply here: www.theafterlightpodcast.com Sign up for our newsletter: https://laurengraceinspirations.com/contact   Meet Dr. Kimberly Harms Dr. Kimberly Harms has been around the block in life.  She has served as a Commissioned Officer in the United States Public Health Service, a dental school professor, a grief counselor, a death doula, a civil mediator, a clinical dentist with her late husband Jim in Farmington MN, a school board Chair, President of an international women's organization, the first woman President of the Minnesota Dental Association, a National Spokesperson for the American Dental Association (21 years), Coach for Widows, an award-winning, best selling author and international speaker on the topics of grief, conflict and legacy planning and the cohost of the RethinkingDeath.Life Podcast.  She has also suffered many personal losses, including the deaths by suicide of her mother and son and the death by broken heart of her husband after their son's death.  These days, she enjoys her most important role yet: mom to two remarkable kids and grandma to six delightful grandkids, splitting her time between Kansas City and Minneapolis to soak up every precious moment. Connect with Kim here: https://www.drkimberlyharms.com Resources: https://www.drkimberlyharms.com/resources

Whew, this one goes deep! If you've ever felt stuck in a friendship, hit a wall in your relationship, or just craved a real, raw conversation about the messy stuff we all go through… you're in the right place. In this episode, I'm joined by two of my dearest friends, Tracy Matthews and Anette Oran, and we're going all in on the real talk, no fluff, no filter. We're diving into what it really looks like to outgrow friendships, navigate relationship triggers, and heal those unspoken sister wounds. And yep, we're even talking about the tough stuff, like what to do when your partner isn't growing with you. We also open up about abandonment wounds (spoiler alert: we all have them), how we've personally worked through them, and the exact communication tools that helped us repair and evolve our most important relationships. Think of this as your personal girlfriend therapy session...full of truth bombs, vulnerability, and powerful reminders that you're not alone in the pivot, the reinvention, or the release. We cover: Moving on from friendships that no longer align Relationship triggers and how to recognize them Communication skills that actually work What to do when your romantic partner won't meet you where you are Reinventing yourself and navigating the in-between

Struggling with the emotional weight of layoffs or tough team decisions?Letting someone go is never easy—especially when they've done good work.In my latest episode of The Executive Appeal Podcast, I sit down with Anne Tomkinson, Senior VP of People & Culture at the National Apartment Association, to unpack what it really feels like to navigate reductions in force—and how to do it with empathy, clarity, and integrity.We dive into the real cost of these conversations—the emotional toll on leaders and team members—and why the how matters just as much as the decision itself.

How to have the conversations that are most difficult — and most important.Before you can have hard conversations with others, you need to have an honest conversation with yourself. That's the counterintuitive advice from Sheila Heen, who says our own internal narratives often derail our attempts at negotiation and conflict resolution."The first negotiation is actually a negotiation I have with myself about my own story," explains Heen, a Harvard Law School lecturer and co-author of Difficult Conversations: How to Discuss What Matters Most. When entering challenging interactions, she recommends a powerful shift where we consider that our perspective is only one side of the story. "If I can shift my purpose from convincing you of something to just understanding how you see it and why we might see it differently, that actually is more likely to generate a good conversation with less defensiveness for both of us."In this episode of Think Fast, Talk Smart, Heen joins Matt Abrahams to explore effective communication in high-stakes situations. From giving and receiving feedback with her “ACE” framework (Appreciation, Coaching, and Evaluation) to recognizing the "degrees of difficulty" in disagreements, she offers practical strategies for having productive conversations even when emotions run high.Episode Reference Links:Sheila Heen Sheila's Books: Difficult Conversations / Thanks for the Feedback  Ep.144 Communicating Through Conflict: How to Get Along with AnyoneEp.136 The Art of Disagreeing Without Conflict: Navigating the Nuance  Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (01:36) - Managing Anxiety in Tough Conversations (04:15) - Why Emotions Matter (07:23) - Shifting the Story We Tell Ourselves (08:41) - Starting with the Real Issue (10:20) - Getting Unstuck in Conflict (13:18) - ACE: The Three Types of Feedback (16:20) - Making Feedback Actionable (18:40) - Finding Common Ground (20:17) - The Final Three Questions (27:32) - Conclusion    *****This episode is brought to you by Babbel. Think Fast Talk Smart listeners can get started on your language learning journey today- visit Babbel.com/Thinkfast and get up to 55% off your Babbel subscription.Support Think Fast Talk Smart by joining TFTS Premium.       

In this weeks Roz & Mocha FML's , what to do when you resent your own mother. Having those tough conversations with your child when your other younger child is around. Getting paint off your new walkway. Plus, getting your dad to pay you back the money he owes you. 

Rebuilding Trust: Navigating Tough Conversations in Early Recovery Early recovery is full of emotional landmines—for both the person getting sober and the family trying to support them. In this episode, we're tackling the messy, real-life conversations that come with rebuilding trust after addiction. From setting boundaries to addressing old wounds, we'll walk through practical, compassionate strategies for communicating without spiraling into conflict. Whether you're in recovery or loving someone who is, this episode will help you move from tension to connection—one conversation at a time.

Being [at Work] offers a daily dose of leadership focused on helping you, the leader. During challenging times we need all of the encouragement we can get. Sometimes there's simply no playbook and we just need to do the best we can. Sometimes the best we can is being reminded of the gifts and insight you already have within. Be sure to subscribe and get your daily dose.  

Conscious Caregiving with L & L is "Tackling the Tough Conversations."   The topic of this episode is "Government Policy Changes & Seniors" featuring hosts Lori La Bey and Lance A. Slatton.   About Lori La Bey:   Lori La Bey is the founder of Alzheimer's Speaks and is co-founder of Dementia Map global resource directory and the co-host of Conscious Caregiving with L & L. Lori's mother who lived with dementia for 30 years.   Her goal has always been to shift dementia care from crisis to comfort around the world. She offers a variety of free resources to educate, empower, connect, and decrease stigmas; helping families and professionals live graciously alongside dementia. Lori is an international speaker known for her multiple platforms and training programs.   About Lance A. Slatton - known as "The Senior Care Influencer"":   Known as “The Senior Care Influencer” Lance is a Writer, Author, Influencer, and Healthcare professional with over 20 years in the healthcare industry. Lance A. Slatton is a senior case manager at Enriched Life Home Care Services in Livonia, MI.   He is also host of the award winning podcast & YouTube channel All Home Care Matters and Co-Host of Conscious Caregiving with L & L with Lori La Bey along with The Care Advocates and The Caregiver's Journal.   Lance's book, "The All Home Care Matters Official Family Caregivers' Guide" was the recent recipient of the 2024 International Impact Book Awards.     Lance A. Slatton and Lori La Bey Co-Host and Produce Conscious Caregiving with L & L.   Visit their website at: https://consciouscaregivingll.com/ 

What does it take to build one of the most respected teams in the NFL — and lead it with heart, grit, and humility?This episode is a special one. Recorded right in the heart of Seahawks territory in Seattle, I got to sit down with my friend, John Schneider, General Manager of the Seattle Seahawks.John has spent over a decade helping to build one of the NFL's most competitive and consistent franchises—leading through authenticity, values, and a deep commitment to excellence. Having worked closely with John for nine seasons, including two unforgettable trips to the Super Bowl—I can share that he leads from the front. Nothing contrived, nothing manufactured. He leads by being himself and by caring about his teammates. What you're going to hear in this conversation is a masterclass in leadership — grounded in football and deeply relevant to life. We talk about how John developed his values growing up in rural Wisconsin, the work ethic he learned from his dad, and the toughness he inherited from his mom. He shares how faith and humility anchor his decision-making, even when the pressure's on and the spotlight's bright. As you listen, I invite you to reflect on how you respond when things don't go as planned. And how might a clearer, more values-driven approach shift the way you lead—in sport, in work, and even at home?Let's dive in with the GM of the Seattle Seahawks, John Schneider. __________________Get Dr. Mike's Morning Mindset Routine here: https://findingmastery.com/morningmindset/Get exclusive discounts from our sponsors here: https://findingmastery.com/sponsors/Watch this episode and many more on our YouTube ChannelSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

In this candid episode, Dr. Bruce Baird shares why most team problems aren't really team problems—they're leadership problems. Learn how better onboarding, clearer expectations, and courageous conversations can radically change the culture, productivity, and future of your dental practice.

Disney's new live-action remake of Snow White has been a disaster with people on all sides of the political divide and culture wars finding something to hate about the film, but could it also be full of important Christian theology? Phil and Skye are joined by Mike Erre to examine the biblical theme of abundance versus scarcity, how it applies to Christians, and why so many evangelicals have accepted a zero-sum vision that is contrary to the kingdom of God. Kaitlyn Schiess interviews Bri Stensrud, director of Women of Welcome, about her journey from being a pro-life advocate to also being pro-immigrant and the false narratives too many Christians believe about this issue. Also this week—Franklin Graham criticizes Donald Trump (for his language), and did the CIA find the Ark of the Covenant in 1988?   Holy Post Plus: Bonus Interview with Bri Stensrud: https://www.patreon.com/posts/125693313/   Ad-free Version of this episode: https://www.patreon.com/posts/125704877/   0:00 - Show Starts   3:30 - Theme Song   3:50 - Sponsor - BetterHelp - This episode is sponsored by BetterHelp. Give online therapy a try at https://www.betterhelp.com/HOLYPOST and get 10% off your first month   5:00 - Sponsor - Fabric by Gerber Life - Join the thousands of parents who trust Fabric to protect their family. Apply today in just minutes at https://www.meetfabric.com/HOLYPOST   8:20 - Declassified CIA Files   17:05 - Foreign Students Status Revoked    21:00 - US vs. Europe on DEI   28:30 - Franklin Graham on Trump's Language   41:02 - Snow White Movie and Scarcity Mindset   49:15 -  Sponsor - AG1 - Heavily researched, thoroughly purity-tested, and filled with stuff you need. Go to https://www.drinkag1.com/HOLYPOST   51:35 - Sponsor -  World Relief: The Path - Get your FREE prayer guide: Prayers for Such a Time as This. If you want to go beyond prayer, you can also learn more about joining The Path as a monthly partner with World Relief! https://www.worldrelief.org/holypost   52:42- Interview   54:44 - Consistent Pro-Life   59:46 - The Effect of First-Hand Experience   1:09:17 - Misconceptions About Immigration   1:17:54 - Tough Conversations   1:27:14 - End Credits   Links from News Segment: Declassified CIA Files on Ark of Covenant: https://www.uniladtech.com/news/declassified-cia-files-ark-covenant-may-be-found-337110-20250328?utm_source=flipboard&utm_content=topic/christianity   Government Revoked Student Visas: https://www.npr.org/2025/03/28/g-s1-56780/trump-administration-advances-immigration-crackdown-on-foreign-student-protesters   Snow White and Abundance Over Scarcity: https://www.ncronline.org/culture/snow-white-paints-vision-abundance-over-scarcity?utm_source=flipboard&utm_content=topic/entertainment   Other Resources: Start with Welcome: The Journey toward a Confident and Compassionate Immigration Conversation by Bri Stensrud: https://a.co/d/hYNvaEw   Holy Post website: https://www.holypost.com/   Holy Post Plus: www.holypost.com/plus   Holy Post Patreon: https://www.patreon.com/holypost   Holy Post Merch Store: https://www.holypost.com/shop   The Holy Post is supported by our listeners. We may earn affiliate commissions through links listed here. As an Amazon Associate, we earn from qualifying  purchases.  

Conscious Caregiving with L & L is "Tackling the Tough Conversations." The topic of this episode is "Healthcare Changes & Seniors" featuring hosts Lori La Bey and Lance A. Slatton. About Lori La Bey: Lori La Bey is the founder of Alzheimer's Speaks and is co-founder of Dementia Map global resource directory and the co-host of Conscious Caregiving with L & L. Lori's mother who lived with dementia for 30 years. Her goal has always been to shift dementia care from crisis to comfort around the world. She offers a variety of free resources to educate, empower, connect, and decrease stigmas; helping families and professionals live graciously alongside dementia. Lori is an international speaker known for her multiple platforms and training programs. Connect with Lori La Bey: Official Website: https://alzheimersspeaks.com/ Official Dementia Map Website: https://www.dementiamap.com/ About Lance A. Slatton - known as "The Senior Care Influencer"": Known as “The Senior Care Influencer” Lance is a Writer, Author, Influencer, and Healthcare professional with over 20 years in the healthcare industry. Lance A. Slatton is a senior case manager at Enriched Life Home Care Services in Livonia, MI. He is also host of the award winning podcast & YouTube channel All Home Care Matters and Co-Host of Conscious Caregiving with L & L with Lori La Bey along with The Care Advocates and The Caregiver's Journal. Lance's book, "The All Home Care Matters Official Family Caregivers' Guide" was the recent recipient of the 2024 International Impact Book Awards. Connect with Lance A. Slatton - "The Senior Care Influencer": Official Website: https://www.lanceaslatton.com Official Website for All Home Care Matters: https://www.allhomecarematters.com Lance A. Slatton and Lori La Bey Co-Host and Produce Conscious Caregiving with L & L. Visit their website at: https://consciouscaregivingll.com/ To learn more about Lance A. Slatton and Lori La Bey you can visit their websites.

#591: Imagine you're about to ask your boss for a raise. Your stomach tightens. You've rehearsed what to say, but doubt creeps in. Should you be more assertive? More understanding of company constraints? Bob Bordone, who has taught negotiation for 25 years including 21 years at Harvard Law School, joins us to explain why you don't have to choose between empathy and assertiveness. In fact, combining them is key to successful negotiations. "It might feel like a tension, but it's not an actual one," Bordone explains. "I can fully appreciate what you're feeling without ever giving anything up in a negotiation." Bordone breaks down his three-part preparation framework: Mirror work: Identify the different sides of yourself in a negotiation — the empathic side that understands company constraints, the assertive side that knows you deserve recognition, and perhaps an anxious side worried about finances. Chair work: Give each side a voice through role-playing exercises, literally sitting in different chairs to embody each perspective. Table work: Bring these voices into the actual negotiation in an authentic way that doesn't make the other person feel attacked. He also introduces fascinating concepts like "conflict recognition" — how quickly we perceive something as a conflict — and "conflict holding" — our comfort with leaving conflicts unresolved. These differences often cause relationship problems when we're unaware of them. "My best friend and I might debate over Flaming Hot Cheetos for 25 minutes. For me, with high conflict recognition, it's completely fun. I go home and sleep like a baby," Bordone says. "For someone with low conflict recognition, they might think, 'That was horrible. Did I hurt the relationship?'" When someone tries to shut down your request with policy ("that's just how we do things here"), Bordone recommends what he calls the "Wizard of Oz tactic" — asking a few more questions rather than immediately accepting defeat. The skills you develop asking for a raise transfer to other challenging conversations — from family inheritance discussions to political disagreements with colleagues. Bordone emphasizes that conflict isn't something to avoid but rather a normal part of relationships. The question isn't whether we'll have conflict, but how we handle it when it inevitably arrives. Resources Mentioned Book: Conflict Resilience Web: BobBordone.com Timestamps: Note: Timestamps will vary on individual listening devices based on dynamic advertising run times. The provided timestamps are approximate and may be several minutes off due to changing ad lengths. (00:00) Introduction to Bob Bordone (02:35) Contentious times vs 25 years ago (04:26) Negotiation vs facilitation vs conflict resolution (05:56) Key negotiator skills (08:35) Empathy meets assertiveness (11:22) Mirror work explained (15:58) Chair work technique (19:58) Table work strategies (24:10) Role-playing in preparation (31:44) Rights, power, interests framework (35:39) Conflict recognition vs conflict holding (42:22) Handling power imbalances (50:13) "Difficult people" reconsidered For more information, visit the show notes at https://affordanything.com/podcast/binge Learn more about your ad choices. Visit podcastchoices.com/adchoices