Podcasts about hostage negotiator

On this episode of Justin, Scott, and Spiegel we are joined by WBAL Talk Show Host, TJ Smith. Tune in to hear TJ talk to us about his past life as a Hostage Negotiator as a part of the Baltimore Police Department. What can TJ teach us about settling a volitile situation? One way to find out. Hit play!

Chris Voss is the former lead international kidnapping negotiator for the FBI. For seven years, his job was to talk people out of the worst decisions of their lives. He's the reason a bank robber walked out of a Manhattan branch after an eight-hour standoff and surrendered to him personally on the sidewalk. A teammate named Jamie Sedania passed Chris two notes at critical moments. Those two notes ended the standoff.But Chris didn't start there. He grew up in a small town in Iowa, the son of an entrepreneur who put every kid to work the moment they could carry trash. He joined the Kansas City police, then the FBI, then the New York Joint Terrorist Task Force. He applied for the hostage negotiation team and got rejected. The woman in charge told him to go volunteer on a suicide hotline first. He did. That decision changed everything, because tactical empathy doesn't get built in simulation rooms. It gets built in conversations where the stakes are someone's life.Today Chris is the founder of the Black Swan Group, named after Nassim Taleb's book on the impact of the highly improbable. He's the author of Never Split The Difference, a book that has sold millions of copies and still ranks #1 in negotiation a decade after release. In this episode of Truth Works, he sits down with Jessica Neal and Peter Clark to unpack how the skills that brought hostages home alive close million-dollar deals, win raises, and transform hiring conversations.This is not a tactics episode. It's a conversation about what happens inside the human brain when someone feels heard, and why coachability is the rarest and most expensive trait in any room.What you'll learn:The 6 second silence rule that triggers oxytocin and serotonin, and why most people destroy it by speaking too soonWhy "negotiate your career, not your salary" is the only raise strategy that actually works, and the exact opening line to use with your bossThe 3 negotiator types (assertive, analyst, accommodator) and how the same silence lands differently with eachHow to spot when you're the fool in the game (20% of the time, you are)Why Stephen Covey got "seek first to understand" wrong, and the small correction Chris makesThe tactical empathy framework, why it was rebranded from plain "empathy," and the neuroscience underneath itThe single observation Chris makes at the grocery store that turns a produce clerk into a personal tour guideThe Robert Greene charmer principle that explains why some people make you feel like the most interesting person in the roomWhy coachability is the rarest trait in any room, and the man on a plane who proved it in 10 secondsThe bank robbery story, the swap negotiator tactic, and the two notes that ended an eight-hour standoffThe 22 second silence Elon Musk held with Lex Fridman, and what came out the other sideLearn more about Chris, his Professional Dealmaker Day on May 15th, and his upcoming salary negotiation course at blackswanltd.com.Truth Works is hosted by Jessica Neal, former Chief Talent Officer at Netflix. New episodes drop weekly. Subscribe for more honest conversations on leadership, work, and what needs to change.

Conflict is not a dirty word. You don't need a trigger warning; you need to know the trigger better. Don't rush to solve the problem. And when you're negotiating, remember it's not about you. Scott Walker is a kidnap-for-ransom and extortion negotiator who's spent 20 years with a ringside seat into what makes human beings think, feel, and act—particularly in times of stress, overwhelm, challenge, and conflict. Over 300 cases across every major continent, and touch wood, every single person came back. That's a 100% success rate in an industry where the average is 93% (better than the All Blacks' win rate), and all those lessons apply directly to everyday business and life.In this episode, Scott reveals why 80% of his time on a kidnapping case was spent dealing with the crisis within the crisis (internal politics, egos, competing demands, silo thinking—not the kidnappers), why the conflict call with bad guys is essential (managing expectations when they want £10M but you're offering £250K), and the immediate action drill he learned after threatening grieving parents in his first case. He shares why most leaders spend their time dealing with internal politics rather than customers, why feeling seen-heard-understood is the only thing people want in a negotiation, and why resilience isn't something you hashtag on a mug—it only comes from doing hard things and being uncomfortable. Plus: how he went from Scotland Yard detective inspector avoiding paper cuts to three live kidnaps in his first week in the private sector, and why the All Blacks' motto "don't be a dick" is actually brilliant negotiation advice.What you'll learn:⚔️ Why conflict is essential (embrace difficult conversations without being belligerent)

Being absolutely sure you're right should settle an argument, but somehow, it often does the opposite. Instead, things escalate, tensions rise, and before you know it, the conflict has taken on a life of its own. For this episode, Yael welcomes New York Times bestselling author, trained mediator, and Good Conflict co-founder Amanda Ripley to unpack her book  High Conflict: Why We Get Trapped, and How We Get Out, and the difference between “good conflict” that strengthens us and “high conflict” that feeds on contempt, disgust, and rigid us-versus-them thinking. You'll hear why high conflict makes us more error-prone while feeling more righteous, how group belonging and media incentives can keep the cycle going, and practical ways to interrupt the pattern like Gary Freeman's three-question pause before speaking. Listen to learn how to stay in the fight without losing nuance, curiosity, or yourself.Listen and Learn:The distinction between healthy conflict that helps you grow and the kind that quietly turns destructive in ways you may not notice Why conflicts can quietly take over our thinking, shifting us into an us-versus-them mindset Why do we get pulled into conflicts that drain us even when we know the cost, and what keeps us hooked?How can even people deeply engaged with information find themselves pulling away from conflict, and what does that reveal about the hidden dynamics of high conflictHow you can recognize the early signs of high conflict and shift toward more productive, healthier conversations before things escalateResources: High Conflict: Why We Get Trapped, and How We Get Out: https://bookshop.org/a/30734/9781982128579 Amanda's Website: https://www.amandaripley.com/Good Conflict Website: https://www.thegoodconflict.comConnect with Amanda on Social Media: https://www.facebook.com/amanda.ripley.35/https://www.instagram.com/ripleywriter/Amada's Substack: https://amandaripley.substack.com/ Amanda's article about high-conflict journalism, I stopped reading the news. Is the problem me–or the product?Yael's Substack post about how journalists quickly build connectionBuilders Movement: an Instagram feed and website that offers “inspiration, tools, and ways to take action to rise above us vs. them and solve our toughest problems together.”About Amanda Ripley: Amanda Ripley is a New York Times bestselling author, magazine journalist, and co-founder of Good Conflict, a media and training company helping people reimagine how we fight. She has written three award-winning nonfiction books — The Unthinkable, The Smartest Kids in the World, and High Conflict — each following people through transformations to uncover what the rest of us can learn. Her most recent book, High Conflict, chronicles how good conflict metastasizes into something that consumes everything in its path — and, crucially, how people find their way out. A trained mediator herself, Amanda's work reveals that escape from high conflict isn't about being nicer; it's about learning to genuinely comprehend what you still disagree with. Her writing has appeared in the Atlantic, the Washington Post, and Politico Magazine, among others.Related Episodes:234. The Power of Us with Dominic Packer371. Uniting Toward a Better Future with Diana McLain Smith392. Outraged with Kurt Gray408. Connecting Like a Hostage Negotiator with Gary Noesner452. How to Disagree Better with Julia MinsonSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Send us Fan MailOccasionally I'll highlight one of the top episodes from years past...this week I have the honor of placing Nancy Dowdy..."Nancy and I worked together at the end of our careers. She was the Detective Sgt in Operations Division South. We handled some capers during this time, and I felt like we were pretty solid friends, but I actually learned a lot about Nancy during our interview. There was so much more to her career than I ever knew.   I've mentioned her in previous episodes, she was a Hostage Negotiator, and she got into a shooting of her own. She shares how all of her experiences impacted her professional and personal life. She's a teacher, of both cops and now kids (Can't believe they let her warp young minds) and she's on a journey to get her Doctorates degree!  There's so many reasons to be proud to know her, but you'll just have to listen in for yourself and get to know her little better! Thank you Squad, we are well over 79K downloads and growing. All credit goes to you and my guests! Enjoy, and be safe out there!"Come see me on Facebook at https://www.facebook.com/choir.practice.94 or on Instagram at https://www.instagram.com/cp_sfaf/

What if the most powerful leadership skill… wasn't speaking more, but asking better questions?In this fascinating conversation, I sit down with renowned psychologist, leadership professor at IMD, and former hostage negotiator Dr. George Kohlrieser to explore what the world of hostage negotiation can teach us about leadership, trust, communication, and change.From negotiating with armed hostage takers to coaching top executives at IMD, George has spent decades studying what truly moves people. And his message is clear: great leaders do not command, over-explain, or try to control. They build trust, stay calm under pressure, ask powerful questions, and help people feel safe enough to engage honestly.Whether you lead a team, manage change, want to communicate with more clarity, or simply want to stop rambling and start resonating—this episode is packed with wisdom.Resources & Mentions: Dr. George Kohlrieser's book Hostage at the Table Dr. George Kohlrieser's book Care to DareCheck out episodes featuring past guests:Dr. Jill Bolte Taylor, Megan Dalla Camina, Dr. Stephen Porges, Sarah Baldwin, Dr. Lucy Hone, Dan Millman, Bruce Lipton, Kristen Butler, and more!Music by: Flood (Instrumental) by RYYZN

In this week’s episode of "Zone 7," retired NYPD detective Mike Alcazar joins Sheryl McCollum to talk about what hostage negotiation looks like when a scene is tense, the stakes are high, and one wrong move can change everything. Drawing on decades in law enforcement, Mike discusses the Nancy Guthrie case, explains how negotiators read people in real time, and highlights the importance of patience, trust, and teamwork. He also shares stories from the field and looks back on the path that took him from undercover work to hostage negotiation and, later, to the recovery efforts after 9/11. Highlights: (0:00) Sheryl McCollum welcomes retired NYPD detective Mike Alcazar to Zone 7 (1:00) Mike’s first reaction to the Nancy Guthrie case and why it struck him as unusual from the beginning (4:15) Information negotiators look for first: behavior, history, and possible mental-state concerns (9:00) The challenge of deciding when family can help and when they may make a crisis worse (13:30) Tension between negotiation and tactical response, and how one decision can undo hours of progress (19:30) How Mike became a negotiator and what the training process was like (23:00) A Brooklyn barricade, drone technology, and the friend who helped bring the situation to a peaceful end (29:45) Why voice, personality, and appearance can shape who a subject chooses to trust (31:15) How a sandwich from the bodega helped resolve a case (32:45) Mike looks back on becoming a detective and how 9/11 changed the course of his career (35:15) Ground Zero, recovery efforts, and the emotional toll officers carried after 9/11 Guest Bio Mike Alcazar is a retired NYPD detective with more than 30 years of service in law enforcement. During his time with the department, he worked undercover in vice, served as a hostage negotiator, and handled organized crime investigations. Mike took part in recovery efforts following the September 11 attacks on the World Trade Center and now serves as an adjunct professor at John Jay College of Criminal Justice. About the Host Sheryl “Mac” McCollum is an active crime scene investigator for a Metro Atlanta Police Department and the director of the Cold Case Investigative Research Institute, which partners with colleges and universities nationwide. With more than 4 decades of experience, she has worked on thousands of cold cases using her investigative system, The Last 24/361, which integrates evidence, media, and advanced forensic testing. Her work on high-profile cases include, in part, The Boston Strangler, Natalie Holloway, and Tupac Shakur. Her work on the Moore’s Ford Bridge lynching, led to her Emmy Award for CSI: Atlanta and induction into the National Law Enforcement Hall of Fame in 2023. Social Links: Email: coldcase2004@gmail.com X: @zone7squad Facebook: @sheryl.mccollum Instagram: @officialzone7podcast Preorder Sheryl’s upcoming book, "Swans Don’t Swim in a Sewer: Lessons in Life, Justice, and Joy from a Forensic Scientist," releasing May 2026 from Simon and Schuster. Enjoying Zone 7? Leave a rating and review where you listen to podcasts. Your feedback helps others find the show and supports the mission to educate, engage, and inspire. See omnystudio.com/listener for privacy information.

MeidasTouch host Ben Meiselas reports on Donald Trump's failed negotiations in the Iran War and Meiselas debates Trump's negotiation tactics with former FBI hostage negotiator Chris Voss who is the author of one the top books on negotiations called Never Split the Difference. Remember to subscribe to ALL the MeidasTouch Network Podcasts: MeidasTouch: https://www.meidastouch.com/tag/meidastouch-podcast Legal AF: https://www.meidastouch.com/tag/legal-af MissTrial: https://meidasnews.com/tag/miss-trial The PoliticsGirl Podcast: https://www.meidastouch.com/tag/the-politicsgirl-podcast Cult Conversations: The Influence Continuum with Dr. Steve Hassan: https://www.meidastouch.com/tag/the-influence-continuum-with-dr-steven-hassan The Weekend Show: https://www.meidastouch.com/tag/the-weekend-show The Ken Harbaugh Show: https://meidasnews.com/tag/the-ken-harbaugh-show Majority 54: https://www.meidastouch.com/tag/majority-54 On Democracy with FP Wellman: https://www.meidastouch.com/tag/on-democracy-with-fpwellman Uncovered: https://www.meidastouch.com/tag/maga-uncovered Learn more about your ad choices. Visit megaphone.fm/adchoices

GUEST BIO: Scott Tillema is an internationally recognized crisis negotiator and corporate trainer with over 20 years of Chicago law enforcement experience. FBI-trained and a former SWAT team member, he holds a master's in psychology and received negotiation training at Harvard. His TEDx talk on hostage negotiations has surpassed 1 million views, sharing expertise in leadership and difficult conversations.   HIRE THEM TO SPEAK: Follow Scott Tillema: eSpeakers Bio Follow Scott Bloom: eSpeakers Bio Follow eSpeakers: eSpeakers Marketplace   ABOUT NO MORE BAD EVENTS: Brought to you by eSpeakers and hosted by professional emcee, host, and keynote speaker Scott Bloom, No More Bad Events is where you'll hear from some of the top names in the event and speaking industry about what goes on behind the scenes at the world's most perfectly executed conferences, meetings, and more. Get ready to learn the secrets and strategies to help anyone in the event industry reach their goal of putting on nothing less than world-class events.  Learn more at nomorebadevents.com.   ABOUT THE HOST: A veteran comedian and television personality who has built a reputation as the go-to choice for business humor, Scott has hosted hundreds of events over two decades for big and small organizations alike. Scott has also hosted his own weekly VH1 series and recently co-hosted a national simulcast of the Grammy Awards from the Palace Theater. As the son of a successful salesman, he was exposed to the principles of building a business at an early age. As a comedian, Scott cut his teeth at renowned improv and comedy clubs. As a self-taught student of psychology, he's explored what makes people tick and has written a book (albeit a farce) on how to get through life. He's uniquely positioned to deliver significant notes on connecting people and making business seriously funny. And who doesn't like to laugh?  Learn more about Scott: scottbloomconnects.com   PRODUCED BY eSpeakers: When the perfect speaker is in front of the right audience, a kind of magic happens where organizations and individuals improve in substantial, long-term ways. eSpeakers exists to make this happen more often.  eSpeakers is where the speaking industry does business on the web. Speakers, speaker managers, associations, and bureaus use our tools to organize, promote, and grow successful businesses. Event organizers think of eSpeakers first when they want to hire speakers for their meetings or events. The eSpeakers Marketplace technology lets us and our partner directories help meeting professionals worldwide connect directly with speakers for great engagements.  Thousands of successful speakers, trainers, and coaches use eSpeakers to build their businesses and manage their calendars. Thousands of event organizers use our directories every day to find and hire speakers. Our tools are built for speakers, by speakers, to do things that only purpose-built systems can. Learn more at eSpeakers.com.   SHOW CREDITS: Scott Bloom: Host | scottbloomconnects.com Joe Heaps: eSpeakers | jheaps@eSpeakers.com

Get a FREE DOWNLOADABLE COPY of Jeff Dudan's Book Discernment HERE What can an FBI hostage negotiator teach entrepreneurs, franchise owners, and business leaders about getting better outcomes? A lot. In this episode of Unemployable with Jeff Dudan, Jeff sits down with Chris Voss — former FBI hostage negotiator, author of the global bestseller Never Split the Difference, and founder of The Black Swan Group. Chris spent more than two decades negotiating life-or-death situations around the world. Now he teaches the same negotiation frameworks to business leaders, entrepreneurs, and Fortune 500 companies.  In this conversation, Chris and Jeff break down: • The power of tactical empathy • Why making people feel understood changes behavior • The hidden danger of high anchoring in negotiations • How to slow down and avoid deal fixation • The negotiation techniques Chris used in real hostage situations • Why most people unknowingly leave value on the table Whether you're negotiating deals, leading teams, building companies, or navigating everyday conversations, the principles in this episode can change the way you communicate and make decisions.  Learn more about Chris Voss and The Black Swan Group here: https://www.blackswanltd.com  Black Swan Group Negotiation Resources and Newsletter: https://www.blackswanltd.com/newsletter/  Chris Voss Fireside Coaching Platform: https://firesidechat.com/chrisvoss  If you enjoy conversations with elite entrepreneurs, operators, and thinkers, subscribe to the channel and turn on notifications.  Get a FREE DOWNLOADABLE COPY of Jeff Dudan's Book Discernment HERE

Get a FREE DOWNLOADABLE COPY of Jeff Dudan's Book Discernment HERE What can an FBI hostage negotiator teach entrepreneurs, franchise owners, and business leaders about getting better outcomes? A lot. In this episode of Unemployable with Jeff Dudan, Jeff sits down with Chris Voss — former FBI hostage negotiator, author of the global bestseller Never Split the Difference, and founder of The Black Swan Group. Chris spent more than two decades negotiating life-or-death situations around the world. Now he teaches the same negotiation frameworks to business leaders, entrepreneurs, and Fortune 500 companies.  In this conversation, Chris and Jeff break down: • The power of tactical empathy • Why making people feel understood changes behavior • The hidden danger of high anchoring in negotiations • How to slow down and avoid deal fixation • The negotiation techniques Chris used in real hostage situations • Why most people unknowingly leave value on the table Whether you're negotiating deals, leading teams, building companies, or navigating everyday conversations, the principles in this episode can change the way you communicate and make decisions.  Learn more about Chris Voss and The Black Swan Group here: https://www.blackswanltd.com  Black Swan Group Negotiation Resources and Newsletter: https://www.blackswanltd.com/newsletter/  Chris Voss Fireside Coaching Platform: https://firesidechat.com/chrisvoss  If you enjoy conversations with elite entrepreneurs, operators, and thinkers, subscribe to the channel and turn on notifications.  Get a FREE DOWNLOADABLE COPY of Jeff Dudan's Book Discernment HERE

Oversharing has a bad reputation. But what if revealing more about yourself is actually the fastest way to build trust? To give us insight into the psychology behind oversharing — when it builds connection and when it backfires — we're joined by behavioral scientist and author of Revealing: The Underrated Power of Oversharing, Leslie John.Leslie guides us through the surprising benefits of self-disclosure, exploring how revealing personal information can strengthen social bonds and increase trust. She also shares research on how disclosure impacts relationships, workplace dynamics, and even physiological stress, and explains how to find the “Goldilocks zone” where sharing is just right, without overburdening others.Listen and Learn: How sharing something a little uncomfortable can instantly build trust and make people like and choose you even more than someone who keeps everything privateWhy the instant regret after saying something vulnerable makes us play it safe, while the real price of not opening up shows up later in missed connection we never even realize we lostHow sharing just a little more than usual in conversations can create connection and prompt others to open up with youAsking deeper, slightly risky questions to turn awkward small talk into real connection and reveal surprising ways people bondRecognizing when sharing with a friend is helping or hurting your relationship and the surprising way your closest friendships reveal your emotional limitsHow sharing small vulnerabilities at work can actually boost trust and credibility without crossing professional boundariesHow encouraging young kids to show their feelings now could help them handle stress later and navigate tricky social pressures as they growSharing personal stories to light up your brain's pleasure centers, and why that might be more rewarding than you thinkResources: Revealing: The Underrated Power of Oversharing https://bookshop.org/a/30734/9780593545386 Leslie's Website: https://www.lesliekjohn.comConnect with Leslie on Social Media:https://www.linkedin.com/in/leslie-john-75928721 https://www.instagram.com/proflesliejohn/ https://x.com/lesliekjohn?lang=en About Leslie JohnLeslie John is the James E. Burke Professor of Business Administration at the Harvard Business School. Her award-winning research appears in top academic journals and media, including The New York Times, The Wall Street Journal, and The Economist. A Canadian-born, internationally trained ballet dancer, she now calls Boston homeRelated Episodes:422. Mindwise with Nicholas Epley360. The Laws of Connection with David Robson374. Developing and Deepening Connections with Adam ... 393. Supercommunicators with Charles Duhigg 408. Connecting Like a Hostage Negotiator with Gary ... See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

In this episode, Dennis talks with Derek Gaunt, former commander and elite hostage negotiator, about the hidden mistakes leaders make when they rely on authority and pressure. Derek shares lessons from nearly three decades in law enforcement and how those same principles now help executives, entrepreneurs, and investors make better decisions. If you want to influence people without escalating conflict — and lead without letting ego sabotage outcomes — this conversation is packed with insight.

Holly Hubert gives Susan an update on the Nancy Guthrie case.

Hostage negotiation isn't at all like what you see in Hollywood blockbusters. There is no lying, no promise-making, not even any names. Vince Hurley has only one task—trying to make a deep, human connection with a complete stranger.Content Warning: this episode of Conversations contains strong language and descriptions of violent crime.Vince Hurley is a criminologist at Macquarie University and a passionate advocate for ending violence against women. He brings nearly three decades of policing experience to the job.For 29 years, Vince was an operational police officer in the outer suburbs of Sydney, investigating domestic homicides, assaults, home invasions and drug trafficking.In that time, Vince was shot at, stabbed in the hand, and pushed off a building.But his most challenging work was the shifts he pulled as a hostage negotiator.Vince worked for 12 hours at a time, trying to literally talk people off the ledge, or to stop them from committing some sort of disastrous violent act.Hostage negotiation isn't at all like what you see in the cinema.There is no lying, no promises, not even any names.All Vince has to go on is trying to make a human connection with someone without knowing anything about them. This episode of Conversations was produced by Meggie Morris. Executive Producer is Nicola Harrison.It explores policing, police work, violent crimes, police culture, violence against women, domestic violence, femicide, Lindt siege, hostage negotiation, suicidal ideation, terrorism, murder, retiring, academic, universities, Macquarie University, late career change, Western Sydney, educating teen boys, hidden violence, child abuse, cops, police officer.To binge even more great episodes of the Conversations podcast with Richard Fidler and Sarah Kanowski go the ABC listen app (Australia) or wherever you get your podcasts. There you'll find hundreds of the best thought-provoking interviews with authors, writers, artists, politicians, psychologists, musicians, and celebrities.

On February 8, 1977, Tony Kiritsis wired a shotgun to Richard Hall's neck. Then he paraded him through the streets of Indianapolis. What followed was one of the most extraordinary hostage crises in history.We talked to documentarians Alan Berry and Mark Enochs about their 2018 documentary film on the case: Dead Man's Line. They will talk about the facts of the case, the underlying personalities of those involved, and the aftermath, as well as the recent movie based on the case, Dead Man's Wire.Here's the website Dead Man's Line: https://deadmansline.com/Watch Dead Man's Line here on YouTube, it's really good: https://www.youtube.com/watch?v=hUcZXVT6888Watch the trailer for Dead Man's Line: https://www.youtube.com/watch?v=gQZMFksVFhUCheck out the Kiritsis archive on this YouTube playlist: (Which includes where Tony got the idea from.) https://www.youtube.com/watch?v=gQZMFksVFhU&list=PLOM7Id-wJhsiw145xvgbUQV2GHsHCgM3WCheck out Alan Berry's personal website: https://alancberry.com/Find discounts for Murder Sheet listeners here: https://murdersheetpodcast.com/discountsCheck out our upcoming book events and get links to buy tickets here: https://murdersheetpodcast.com/eventsOrder our book on Delphi here: https://bookshop.org/p/books/shadow-of-the-bridge-the-delphi-murders-and-the-dark-side-of-the-american-heartland-aine-cain/21866881?ean=9781639369232Or here: https://www.simonandschuster.com/books/Shadow-of-the-Bridge/Aine-Cain/9781639369232Or here: https://www.amazon.com/Shadow-Bridge-Murders-American-Heartland/dp/1639369236Join our Patreon here! https://www.patreon.com/c/murdersheetSupport The Murder Sheet by buying a t-shirt here: https://www.murdersheetshop.com/Check out more inclusive sizing and t-shirt and merchandising options here: https://themurdersheet.dashery.com/Send tips to murdersheet@gmail.com.The Murder Sheet is a production of Mystery Sheet LLC.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

We are away for Christmas, so this is a repeat of a previous episode. Donald Trump has spent this year trying to negotiate a deal to end the war in Ukraine. So far, Vladimir Putin doesn't seem interested in the US' proposals. One man who has experience successfully negotiating with Russia – and many other American adversaries – is Roger Carstens, former Special Presidential Envoy for Hostage Affairs. From 2020 to 2025 he worked to free dozens of US citizens taken hostage and wrongfully detained around the world, including Russia. Securing their release often required complex deals that took years to put together. What does it take to successfully negotiate with Vladimir Putin's Russia? Producer: Lucy Pawle Executive producer: James Shield Senior news editor: China Collins Mix: Travis Evans Photo: Roger Carstens. Credit: BBC

In this episode of Truth Be Told, host Dave Thompson, CFI sits down with Scott Tillema — former SWAT hostage negotiator, FBI-trained crisis negotiator and practitioner with over two decades of experience — as he reveals how high-stakes communication tactics from crisis negotiation can transform leadership, decision-making, and everyday conversations. Scott breaks down his proven “Four Pillars of Negotiation” — Understanding, Timing, Delivery, and Respect — and shows how mastering these can help you build trust fast, influence others calmly, and steer tense conversations toward positive outcomes. Whether you're dealing with business negotiations, conflict at work, or difficult personal conversations, Scott offers powerful, real-world tools to help you communicate clearly and confidently when it matters most. Learn more about Scott here: Scott Tillema | High-Stakes Communication Keynote Speaker   Truths: Public speaking can be a rewarding but challenging journey. Connecting with the audience is key to impactful speaking. Anxiety before speaking is normal and can be beneficial. Negotiation is a team effort, not a solo act. Understanding the other person's perspective is crucial. Respect is essential for effective communication. Timing can make or break a conversation. Delivery involves more than just words; it's about how you say them. Feedback is vital for improvement in communication skills. Work-life balance is important for mental well-being.

 Master the "tone, intent, outcome" framework and build trust through vulnerability to navigate your most difficult conversations at work and become a better leader. You've mastered the fundamentals of negotiation in Women's Leadership Success 153 ( part I). Now it's time to tackle the conversations that keep you up at night: the confrontation with an angry stakeholder, the politically charged discussion dividing your team, the compensation negotiation where everything is on the line, or the feedback conversation that could make or break a critical relationship. This discussion former Scotland Yard negotiator Scott Walker  reveals advanced strategies that separate good leaders from exceptional ones. These are the frameworks used when hostages' lives hung in the balance‚ adapted specifically for the high-stakes leadership challenges women executives face every day. Building on the Foundation Effective difficult conversations at work require mastering several core principles: reframing negotiation as a conversation with purpose, managing emotional hijacking through behavioral change indicators, listening at deeper levels to understand emotion and perspective, asking questions rather than making statements, preparing thoroughly using systematic frameworks, and seeking practice opportunities with challenging people. Now we build on that foundation with advanced strategies for the conversations that truly test your leadership capacity. Understanding Their World: The Foundation of Influence You Cannot Influence Someone You Don't Understand A principle that transforms how women leaders approach difficult conversations at work: You can't influence somebody unless you already know what influences them. You're wasting your time. It's the height of arrogance, and you're not really going to succeed long-term anyway. This isn't about manipulation‚ it's about genuine understanding. To truly influence someone, you must understand their beliefs and values, decision-making rules and criteria, primary emotional drivers, how they see the world and their place in it, and what human needs they're trying to meet. The Only Path to This Understanding: Deep Listening Most people think they're excellent listeners, yet often go through the motions without truly engaging. Being on the receiving end when someone is thinking about a million other things feels infuriating and dismissive. The Critical Truth About Listening in Difficult Conversations No one has ever listened themselves out of a job or a relationship. This simple truth carries profound implications for women leaders navigating difficult conversations at work. Deep listening doesn't diminish respect, authority, or influence‚ it amplifies all three. The 5 Levels of Listening for Difficult Conversations Levels 1-3: Surface Listening (Where Most Leaders Get Stuck) Level 1: Distracted Listening Nodding while mentally planning your rebuttal or thinking about other priorities. The other person immediately senses your lack of genuine engagement, trust erodes, resistance increases, and resolution becomes impossible. Level 2: Rebuttal Listening Waiting for them to finish so you can explain why they're wrong. You're not actually processing their perspective, just defending your own. Both parties dig into entrenched positions and the conversation becomes adversarial. Level 3: Logic-Only Listening Focusing solely on facts, data, and logical arguments while ignoring emotions. Most difficult conversations at work are driven by emotional needs, not logical disagreements. You address surface issues while core concerns remain unresolved. Levels 4-5: Transformational Listening Level 4: Listening for Emotion What emotions are driving this person's position? Fear? Frustration? Feeling undervalued? Anxiety about change? Notice emotional shifts and acknowledge them without judgment. Saying "It sounds like this situation is really frustrating for you..." creates connection. Level 5: Listening for Point of View Ask yourself: "Why is this person telling me these specific words RIGHT NOW?" Seek the underlying human needs and deeper motivations beneath the surface position. The presenting issue is rarely the real issue it's usually two to six levels deeper. The Real Issue is Never the Presenting Issue When dealing with kidnappers, they wanted money‚Äîbut it wasn't just about the money. They wanted to save face, to feel like they were in control, to feel significant. If negotiators had only focused on money while ignoring these deeper needs, hostages would have died. In corporate environments, 80% of time on kidnapping cases was spent dealing with internal politics‚Äîwhat's called "the crisis within the crisis." In difficult conversations at work, competing egos and siloed thinking often create more obstacles than the actual business challenge. When your team member asks for a raise, the real issue might be feeling undervalued compared to peers, concern about supporting their family, fear of falling behind in their career, desire for recognition of contributions, or worry that you don't see their potential. The Breakthrough Question: "Why is this person telling me this specific message right now? What underlying human need are they trying to meet?" This transforms you from a transactional negotiator into a strategic influencer. The "Tone, Intent, Outcome" Framework for Preparation Systematic Approach to Difficult Conversations Before any high-stakes conversation, explicitly define three elements. This framework transforms anxiety-inducing difficult conversations at work into strategic opportunities. Component 1: TONE What emotional atmosphere do you want to create? Your tone choice sets the entire trajectory. Consider whether you want collaborative versus confrontational, curious versus defensive, respectful versus dismissive, or calm versus urgent energy. Example scenarios: - Feedback conversation: Supportive, direct, developmental - Conflict resolution: Calm, curious, non-judgmental - Negotiation: Collaborative, firm, professional - Political discussion: Open, respectful, genuinely curious Component 2: INTENT What is your genuine purpose for this conversation? This must be your authentic intent, not a manipulative cover story. Genuine intent includes understanding their perspective fully before sharing yours, finding a solution that works for both parties, repairing a relationship while addressing the issue, setting clear boundaries while maintaining respect, or advocating for your needs without damaging connection. Research from Darden Business School shows that women who approach negotiations with clear, authentic intent focused on mutual benefit achieve better outcomes than those using aggressive tactics. Your genuine intent will show up in your words, tone, and body language. Component 3: OUTCOME What does success look like? Be specific about what needs to be different after this conversation, what specific agreements or commitments you need, what would represent a win-win scenario, and what's your walk-away point. The Power of This Framework: When you explicitly define Tone, Intent, and Outcome before difficult conversations at work, you reduce anxiety through clarity, avoid emotional hijacking by anchoring to your intention, recognize when you're off-track and can self-correct, and can evaluate afterward whether you achieved your goals. Practical Exercise Think about a challenging conversation you need to have this week. Write down your desired tone, authentic intent, and successful outcome. Evaluate whether your intended tone aligns with your authentic intent and whether your desired outcome reflects a win-win possibility. Building Trust Through Tactical Empathy The Paradox of Vulnerability in Leadership One of the most powerful techniques for difficult conversations at work seems counterintuitive: demonstrating vulnerability and acknowledging the other person's perspective even when you completely disagree. The Technique: Emotional Labeling + Paraphrasing This specific formula includes three steps: label the emotion you're observing using phrases like "It looks like..." "It sounds like..." "It feels like...", paraphrase their complete perspective as if the words were coming from their mouth, including their emotional state, concerns, and interpretation, then pause and wait for confirmation or correction. Example Application: "You seem really angry with my behavior in this deal. This is taking a long time, you feel like I haven't really delivered on what I said I was gonna do, you feel as if I'm just taking you for granted and your goodwill for granted here, and actually you probably don't have much trust left in me being able to follow through and completing this on time." Notice what's happening here: demonstrating complete understanding of their perspective without defending, justifying, or explaining, making their emotional experience visible and valid, and waiting for their response before proceeding. Why This Transforms Difficult Conversations at Work You might think they're completely wrong and seeing things from a misguided viewpoint. That doesn't matter at this point. When you accurately reflect someone's perspective, one of two responses occurs: Response A: "Yes! You've hit the nail on the head. That's exactly it." They feel seen and heard, defensive walls come down, and real conversation can begin. Response B: "No, no, no, that's not it. It's actually this..." You're getting better data about what's really going on, moving closer to the real issue. Either way, you're gaining valuable information while the other person feels understood. The Neuroscience Behind This Technique When someone feels genuinely understood, their amygdala (threat detection system) calms down, allowing the prefrontal cortex (rational thinking) to engage.

Donald Trump has spent this year trying to negotiate a deal to end the war in Ukraine. So far, Vladimir Putin doesn't seem interested in the US's proposals. One man who has successfully negotiated with Russia – and with many of America's adversaries – is Roger Carstens, former Special Presidential Envoy for Hostage Affairs. From 2020 to 2025 he worked to free dozens of US citizens taken hostage and wrongfully detained around the world, including in Russia. Securing their release often required complex deals that took years to put together. What does it take to successfully negotiate with Putin's Russia?With Asma Khalid in DC, Tristan Redman in London, and the backing of the BBC's international newsroom, The Global Story brings clarity to politics, business and foreign policy in a time of connection and disruption. For more episodes, just search 'The Global Story' wherever you get your BBC Podcasts.Producer: Lucy Pawle Executive producer: James Shield Senior news editor: China Collins Mix: Travis Evans Photo: Roger Carstens. Credit: BBC

Master Tactical Empathy and Emotional Intelligence Techniques That Transform High-Stakes Conversations Into Collaborative SuccessDo you avoid difficult conversations at work? Does the word "negotiation" make you uncomfortable? You're not alone. Research from Cornell University reveals that many women would rather go to the dentist than negotiate for themselves—yet negotiation is one of the most critical leadership skills you must master to advance your career.Here's the surprising truth: Women leaders actually possess natural strengths that lead to superior negotiation outcomes. New 2025 research from Columbia Business School shows that women's relational negotiation approaches result in 23% fewer impasses and often achieve better deals than aggressive tactics—especially when alternatives are weak.In this groundbreaking episode of the Women's Leadership Success podcast, I sit down with Scott Walker, a former Scotland Yard kidnap negotiator who spent five years negotiating the release of hostages from dangerous criminals. Now a keynote speaker and author of the Sunday Times bestseller "Order Out of Chaos," Scott reveals how the same techniques he used to save lives can transform how women leaders navigate workplace negotiations, difficult conversations, and high-stakes decisions.What Is Negotiation Really? (It's Not What You Think) Negotiation Skills for Women Leaders - Reframing Negotiation as a Conversation With Purpose "Life is one big negotiation," Scott explains. "We're negotiating all day, every day. It's simply a conversation with a purpose—whether you're dealing with kidnappers in a boardroom or with your teenagers who just do not want to do what you want them to do."Most women run from negotiation because they've been taught it's:- Aggressive and confrontational- A sleazy sales tactic- A win-lose battle where someone gets hurt- Incompatible with creating equity in relationshipsBut this outdated view keeps talented women leaders from asking for what they deserve and advocating effectively for their teams.The New Definition of Negotiation for Women Leaders:Negotiation is any conversation where you're looking to:- Influence or persuade others- Bring about cooperation or collaboration- Achieve a specific outcome- Solve a shared problem- Build understanding across different perspectivesWhen you reframe negotiation this way, it becomes less about combat and more about connection—which aligns perfectly with women's documented strengths in relational communication.Why Women's Negotiation Skills Are Actually Superior in Leadership Roles Contrary to persistent myths, recent research reveals that women's negotiation approaches often produce better results:Columbia Business School (September 2025): Women negotiators who use relational strategies achieve better outcomes than those using aggressive tactics, particularly when negotiating from positions with weak alternatives. Their approach of "asking for less but receiving more" avoids impasses that derail deals.Darden Business School (2025): Women who secure leadership positions typically use "shaping strategies"—proposing creative solutions that go beyond the immediate scope of negotiation to create value for both parties. This approach generates better long-term outcomes than traditional positional bargaining.Harvard Program on Negotiation (2025): While women still face backlash for negotiating assertively, those who frame their asks around mutual benefit and relationship preservation achieve similar or better outcomes than aggressive negotiators.The bottom line? Your natural inclination toward relationship-building and creative problem-solving isn't a weakness in negotiation—it's a strategic advantage.Scott Walker's Background: From Scotland Yard to Business Boardrooms The Making of a Master NegotiatorScott Walker spent 16 years as a career detective at Scotland Yard, dealing with organized crime and counter-terrorism investigations.

Donald Trump has spent this year trying to negotiate a deal to end the war in Ukraine. So far, Vladimir Putin doesn't seem interested in the US's proposals. One man who has successfully negotiated with Russia – and with many of America's adversaries – is Roger Carstens, former Special Presidential Envoy for Hostage Affairs. From 2020 to 2025 he worked to free dozens of US citizens taken hostage and wrongfully detained around the world, including in Russia. Securing their release often required complex deals that took years to put together. What does it take to successfully negotiate with Putin's Russia? Producer: Lucy Pawle Executive producer: James Shield Senior news editor: China Collins Mix: Travis Evans Photo: Roger Carstens. Credit: BBC

Mastering Negotiation: From Hostage Tactics to Everyday Deals with Susan IbitzSUMMARYIn this episode of Present Influence, host John Ball interviews Susan Ibitz, an expert in international hostage negotiation, interrogation, and behavioural analysis, about applying real hostage negotiation strategies to everyday situations. Susan shares practical tactics for establishing instant rapport, navigating irrational behaviour, and negotiating without scripts. She discusses the balance of warmth and assertiveness in communication and the importance of understanding both your own and others' irrational behaviours. The episode also highlights the value of strategic negotiation in various contexts, from personal relationships to high-stakes business deals, and encourages listeners to embrace their authentic selves to find their true tribe.CHAPTERS00:00 Introduction to Hostage Negotiation Techniques01:51 Meet Susan Ibitz: Hostage Negotiator and Behavioural Analyst02:24 The Importance of Authenticity and Finding Your Tribe03:25 Susan's Journey: From Personal Struggles to Professional Success08:53 Communication Techniques for Building Rapport13:21 Understanding and Managing Irrational Behaviour32:46 Reflecting on Fashion Choices34:01 The Challenges of Public Speaking35:07 Introverts vs. Extroverts in Public Speaking40:57 Finding Your Happy Place42:46 The Importance of Negotiation52:48 Overcoming Obstacles for Personal Growth01:01:08 Conclusion and Final ThoughtsVisit presentinfluence.com/quiz to take the Speaker Radiance Quiz and discover your Charisma Quotient. For speaking enquiries or to connect with me, you can email john@presentinfluence.com or find me on LinkedInYou can find all our clips, episodes and more on the Present Influence YouTube channel: https://www.youtube.com/@PresentInfluenceThanks for listening, and please give the show a 5* review if you enjoyed it.

Send us a textWhat does it take to talk someone down from the edge—literally? In this gripping conversation, Joey Pinz sits with a former UK hostage negotiator who spent 30 years with Greater Manchester Police and Counter Terrorism Policing, handling more than 130 negotiations without a single loss of life.At the heart of his message is something surprisingly simple: listening is the ultimate superpower. In a world where most people listen just enough to reply, he explains why negotiators listen like lives depend on it—and how you can apply the same principles to leadership, parenting, and business.From facing down armed suspects at 3 a.m. to recognizing that emotion—not logic—is the true deal-breaker, his stories reveal why negotiation isn't about clever lines or manipulation, but about building trust and creating genuine connection.Whether you're leading a team, raising kids, or navigating tough conversations, the lessons here will help you influence with integrity and calm under pressure.✨ Top 3 Highlights:Why trust is the bedrock of every negotiation.How listening uncovers hidden truths and shifts outcomes.Why removing ego and emotion is the key to resolution. --- Join us for enlightening discussions that spark growth and exploration. Hosted by Joey Pinz, this Discipline Conversations Podcast offers insights and inspiration. 

What if the most powerful negotiation skill isn't talking…but listening like a life depends on it? In this jaw-dropping episode, I speak with former hostage negotiator Nigel Taberner, who's attended over 130 high-risk incidents without a loss of life. Nigel dismantles the myths (no Jedi mind tricks here) and shows how the exact skills used in armed sieges translate to leading teams, navigating conflict, and yes, parenting a strong-willed tween. You'll hear how negotiators influence when there's nothing to trade, why echoing works better than endless questioning, and the simple 60-second ritual that can transform any difficult conversation, from a boardroom showdown to a bedtime battle. If this episode shifted how you'll handle your next tough conversation, share it with a fellow working mum leader and tag @nickyloweleadership. Your reviews help more women find the show. More details: https://luminate-group.co.uk/podcast/170 Connect on LinkedIn Here  Follow on Instagram Here  Love the Wisdom For Working Mums Podcast? Let's take the conversation further. Subscribe for exclusive insights delivered straight to your inbox - designed to support you in leading with confidence and living with intention. 

Send us a textSummary:  In this episode of the PIO podcast, Sergeant Carla Burr from the Amarillo Police Department shares her extensive journey in law enforcement, detailing her transition from dispatcher to Public Information Officer. She discusses the department's structure, the importance of community engagement through social media, and her experiences working with local media. Carla also highlights the challenges of handling missing persons cases and the value of podcasting for raising awareness about cold cases and fostering collaboration within the community. In this engaging conversation, Carla Burr discusses her experiences in law enforcement, focusing on community engagement, the challenges of recruitment, and the importance of effective communication. She shares insights on managing the agency's website, training for crisis communication, and the role of social media policies. Carla also highlights her use of AI tools like ChatGPT to enhance her writing and communication efforts. As she reflects on her career goals and aspirations, she emphasizes the significance of kindness and community support in law enforcement.Carla's BIO: Carla Burr has been with the Amarillo Police Department since 1993, starting as a dispatcher before becoming an officer in 1996 (FIGHTING 66th ACADEMY). She was assigned evening patrol and later served as a field training officer. In 2001, Carla joined the School Liaison program, where she was promoted to Corporal and became a Hostage Negotiator. In 2009, shewas promoted to Sergeant and was assigned to the Robbery and Domestic Violence Squad. From 2012 to 2015, she was assigned as the Academy Sergeant and spent time as a patrol Sergeant. In 2015, Carla was assigned as a Dispatch Supervisor/Liaison for 3 years. Since 2018, Carla has served as the department's public information officer. She is one of the coaches for the academy's fitness program and a member of the Peer Support team. Outside of work, she coaches at CrossFit 806 and volunteers with organizations like Amarillo Area CASA, the Lone Star Runners Club, and Special Olympics. She cherishes her close-knit community, her loving family spread across the country, and, of course, her three spoiled dogs.Support the showOur premiere sponsor, Social News Desk, has an exclusive offer for PIO Podcast listeners. Head over to socialnewsdesk.com/pio to get three months free when a qualifying agency signs up.

More than 100 organisations have signed a joint letter calling on Israel to stop the "weaponisation of aid" into Gaza, as "starvation deepens".Humanitarian groups, including Oxfam and Médecins Sans Frontières (MSF), say they are increasingly being told they are "not authorised" to deliver aid, unless they comply with the stricter Israeli regulations.Joining Andrea to discuss this with his unique insight is former Israeli Hostage Negotiator, Gershon Baskin.Image: Reuters

This is one of our most INTENSE episodes of all time!!! Get ready guys, this week we are joined by Combat Veteran and Prison C.O. turned whistleblower, Hector Bravo. Tommy G linked this episode because he knew what an amazing story Hector has, from UNRESTRICTED : ⁠https://www.dopeasusualpodcast.com/unrestricted⁠ DISCOUNT CODES : ⁠https://www.dopeasusualpodcast.com/sponsors⁠ Best way to support the show: Tell a homie!

The hunger crisis facing Palestinians has been high on the agenda in talks between the British Prime Minister and Donald Trump in Scotland today.It's as Israel allows foreign countries to parachute aid packages in.So, what is happening, and what's next in addressing the crisis?Gershon Baskin is a Hostage Negotiator and the Middle East Director for the International Communities Organization, a UK-based NGO. He joins guest host Mandy Johnston to discuss.

Send us a textThe importance of communication ~ from a former hostage negotiator Nigel Taberner is an award winning expert speaker, who joins me this week to discuss the importance of communication, and how we can build deep relationships with our clients.Nigel joined the police at age 21, after re-sitting his exams to fulfil his dream to be able to help people and fight crime.He became a D.I. in counterterrorism and was a hostage negotiator for over ten years, dealing with over 130 incidents successfully.We discuss the traits of a good communicator, including listening, emotional intelligence, and what is needed to effectively relate to people in order to develop relationships.Nigel explains how it is important to work out someone's currency and what is important to them in order to influence the outcomes.Connect with Nigel:LinkedInInstagramWebsite Hair & Scalp Salon Specialist course Support the showConnect with Hair therapy: Facebook Instagram Twitter Clubhouse- @Hair.Therapy Donate towards the podcast Start your own podcastHair & Scalp Salon Specialist Course ~ Book now to become an expert!

There is an experience some of us (but not all) are able to have called autonomous sensory meridian response or ASMR. It can be triggered by a soft monotonous voice explaining something as well as other triggers. Sounds weird, right? Listen as I explain how it works, why science doesn't recognize it as a real thing but for many of us, it is a wonderful sensation, and I will tell you how to experience it. https://www.mentalfloss.com/article/53220/listening-soft-voices-can-cause-brain-orgasms The YouTube video link mentioned is: https://www.youtube.com/watch?v=CHiKxytbCWk Difficult conversations are never fun, but they are necessary. Whether you are negotiating for a raise or having a tough conversation with your spouse or friend, there are ways to make these conversations go better for you and everyone involved. Here to offer some expertise on this is Ryan Dunlap a former police detective and hostage negotiator. He has been involved in a lot of high stakes negotiations in his career and he is author of the book How to Untie a Balloon: A Negotiator's Guide to Avoid Popping Under Pressure (https://amzn.to/3Ia2c72) What are the best practices for living a long and healthy life? There are many theories on this but here to discuss the science of longevity is John Tregoning who explains that living a long life may best be accomplished by living a good life. John is Professor of Vaccine Immunology at Imperial College London and has published over sixty academic papers. He is author of the book, Live Forever?: A Curious Scientist's Guide to Wellness, Ageing and Death (https://amzn.to/4kc9B2J). How do you write a good business email? Interestingly, there are some common mistakes people make that water down the message in business emails by making them sound more like personal emails. Listen as I reveal how to avoid that. https://www.inc.com/geoffrey-james/7-common-habits-that-kill-credibility.html#ixzz3c6aUXNnN PLEASE SUPPORT OUR SPONSORS!!! SHOPIFY: Shopify is the commerce platform for millions of businesses around the world! To start selling today, sign up for your $1 per month trial at⁠ https://Shopify.com/sysk⁠ INDEED: Get a $75 sponsored job credit to get your jobs more visibility at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://Indeed.com/SOMETHING⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ right now! QUINCE: Stick to the staples that last, with elevated essentials from Quince! Go to ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://Quince.com/sysk⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ for free shipping on your order and 365 day returns! HERS: Hers is transforming women's healthcare by providing access to affordable weight loss treatment plans, delivered straight to your door, if prescribed. Start your initial free online visit today at ⁠https://forhers.com/something⁠ DELL: The Black Friday in July event from Dell Technologies is here. Upgrade for a limited-time only at ⁠https://Dell.com/deals⁠ Learn more about your ad choices. Visit megaphone.fm/adchoices

What's a skill that can instantly improve your relationships, communication, and even your influence? In this episode, Yael talks with Caroline Fleck, a licensed psychologist and author of Validation, to unpack exactly that. Caroline explains what validation really is, how it's different from empathy or sympathy, and why it can be so powerful in both personal and professional relationships.  They walk you through how validation first gained traction in therapy, especially in dialectical behavior therapy, and Caroline shares simple techniques like attending, copying, and proposing that anyone can use. You'll get Caroline's take on the challenge of validating someone when you strongly disagree, the role of self-disclosure in connection, and how our understanding of emotions has shifted from classic microexpressions to a more nuanced view of emotional experience. If you're looking for practical ways to build better relationships and truly connect, this episode is full of insight. Listen and Learn:  What is validation? Why feeling truly seen and accepted is the key to deeper trust, love, and real connection in your life How invalidation can be toxic to your relationships and how empathy and validation actually heal them Can validation help you connect with someone even if you don't agree or relate to their situation? How accepting someone else's view first can actually boost your influence and get you heard more often The simple act of repeating exact words in conflict helps fights cool down and allows real conversations to happen Why messing up shows you're trying to truly understand, and how that keeps the connection real Why you don't have to agree with someone's whole view to validate it; just find the part that makes sense How to be open, but balanced, to create space for real connection and trust to grow Resources:  Validation: How the Skill Set That Revolutionized Psychology Will Transform Your Relationships, Increase Your Influence, and Change Your Life https://bookshop.org/a/30734/9780593541210 Visit Caroline's website: https://drcarolinefleck.com/ Connect with Caroline on social media:  https://www.linkedin.com/in/carolinefleck/ https://www.instagram.com/carolinefleckphd/ https://www.youtube.com/@Dr.CarolineFleck https://www.tiktok.com/@drcarolinefleck  Boogie Board Tablet on Amazon: https://www.amazon.com/stores/page/B551B3AA-1FD5-4BBA-AB25-58D0F67052FE?ingress=0&visitId=8be7808f-e257-437b-b72f-b8e79fd8fca9  Study on empathic effort versus accuracy How Emotions Are Made by Lisa Feldman Barrett The Autistic Brain by Temple Grandin About Caroline Fleck:  Dr. Caroline Fleck is a licensed psychologist, writer, and corporate consultant who has served as a supervisor and consultant for some of the most rigorous training programs in the country, including Dr. Marsha Linehan's program at the University of Washington, the Department of Psychiatry at Stanford Medical Center, and the VA Palo Alto. She is a respected voice in psychology and has been featured in national media outlets, including The New York Times, Good Morning America, and The Huffington Post. Her new book, which we're here to discuss, is the first of its kind to make the specialized validation skills therapists master to get through to anyone available to everyone. Related Episodes: Episode 120: Use DBT Skills to Regulate Emotions and Be More Effective in Relationships with Matthew McKay Episode 241. Emotion Coaching Skills for Families with Mindy Solomon Episode 282. Toxic Positivity with Whitney Goodman Episode 397. The Mindful Path to Intimacy with James Cordova Episode 408. Connecting like a Hostage Negotiator with Gary Noesner Learn more about your ad choices. Visit megaphone.fm/adchoicesSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

What if the ability to negotiate with a hostage-taker was also a skill that could improve relationships in everyday life? Gary Noesner, who is a former FBI chief negotiator and author of 'Stalling for Time,' which deep dives into his experiences and the lessons he's learned about human nature and effective communication over his 30-year career, joins Yael for this episode. You'll hear how patience, empathy, and active listening aren't just crisis tools; they're essential for everyday connection too. Gary also reflects on the evolution of negotiation tactics, the significance of emotional control, and the value of building genuine relationships. Listen and Learn:  How active listening transformed hostage negotiation, from trading demands to truly hearing the pain beneath Why most hostage-takers aren't criminals but people in crisis, and how listening changes everything How sitting with uncertainty and leading with empathy defuses crises more than force ever could Why slowing down negotiations and investing in human understanding can save lives in high-stakes crises Understanding even the most difficult people can defuse conflict and open the door to real influence The Waco Siege and how it exposed a clash of FBI strategies and what it taught us about negotiation, power, and restraint What strategies do elite negotiators use to maintain composure in high-pressure situations and handle their emotions without assuming undue responsibility? How humility, likability, and relationship-building can defuse conflict at home, work, or in crisis Resources:  Stalling for Time: My Life as an FBI Hostage Negotiator https://garynoesner.com/ Yael's newsletter post about connecting like a hostage negotiator Kate Murphy's book with a profile of Gary: Why Won't You Listen to Me? Jamie Holmes' book with a profile of Gary: Nonsense Connect with Gary on LinkedIn: https://www.linkedin.com/in/gary-noesner-1a2480b Connect with Gary on Facebook: https://www.facebook.com/pages/Stalling-for-Time/148979708465038 Connect with Gary on Instagram: https://www.instagram.com/garynoesner/?hl=en About Gary Noesner:  Gary Noesner retired from the FBI in 2003 following a 30-year career as an investigator, instructor, and negotiator. A significant focus of his career was directed toward investigating Middle East hijackings in which American citizens were victimized. In addition, he was an FBI hostage negotiator for 23 years of his career, retiring as the Chief of the FBI's Crisis Negotiation Unit, Critical Incident Response Group, the first person to hold that position. In that capacity, he was heavily involved in numerous crisis incidents covering prison riots, right-wing militia standoffs, religious zealot sieges, terrorist embassy takeovers, airplane hijackings, and over 120 overseas kidnapping cases involving American citizens. He has written a book about his FBI negotiation career, which was published by Penguin Random House in 2010, entitled Stalling for Time: My Life as an FBI Hostage Negotiator.    The book is being used in part as the basis for a six-part mini-series on Waco that will air on the Paramount Network on January 24, 2018. Related Episodes: 255. Influence is Your Superpower with Zoe Chance 276. Assertive Communication Skills with Randy Paterson 392. Outraged with Kurt Gray 403. Conflict Resilience with Bob Bordone and Joel Salinas Learn more about your ad choices. Visit megaphone.fm/adchoicesSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

What if the ability to negotiate with a hostage-taker was also a skill that could improve relationships in everyday life? Gary Noesner, who is a former FBI chief negotiator and author of 'Stalling for Time,' which deep dives into his experiences and the lessons he's learned about human nature and effective communication over his 30-year career, joins Yael for this episode. You'll hear how patience, empathy, and active listening aren't just crisis tools; they're essential for everyday connection too. Gary also reflects on the evolution of negotiation tactics, the significance of emotional control, and the value of building genuine relationships. Listen and Learn:  How active listening transformed hostage negotiation, from trading demands to truly hearing the pain beneath Why most hostage-takers aren't criminals but people in crisis, and how listening changes everything How sitting with uncertainty and leading with empathy defuses crises more than force ever could Why slowing down negotiations and investing in human understanding can save lives in high-stakes crises Understanding even the most difficult people can defuse conflict and open the door to real influence The Waco Siege and how it exposed a clash of FBI strategies and what it taught us about negotiation, power, and restraint What strategies do elite negotiators use to maintain composure in high-pressure situations and handle their emotions without assuming undue responsibility? How humility, likability, and relationship-building can defuse conflict at home, work, or in crisis Resources:  Stalling for Time: My Life as an FBI Hostage Negotiator https://garynoesner.com/ Yael's newsletter post about connecting like a hostage negotiator Kate Murphy's book with a profile of Gary: Why Won't You Listen to Me? Jamie Holmes' book with a profile of Gary: Nonsense Connect with Gary on LinkedIn: https://www.linkedin.com/in/gary-noesner-1a2480b Connect with Gary on Facebook: https://www.facebook.com/pages/Stalling-for-Time/148979708465038 Connect with Gary on Instagram: https://www.instagram.com/garynoesner/?hl=en About Gary Noesner:  Gary Noesner retired from the FBI in 2003 following a 30-year career as an investigator, instructor, and negotiator. A significant focus of his career was directed toward investigating Middle East hijackings in which American citizens were victimized. In addition, he was an FBI hostage negotiator for 23 years of his career, retiring as the Chief of the FBI's Crisis Negotiation Unit, Critical Incident Response Group, the first person to hold that position. In that capacity, he was heavily involved in numerous crisis incidents covering prison riots, right-wing militia standoffs, religious zealot sieges, terrorist embassy takeovers, airplane hijackings, and over 120 overseas kidnapping cases involving American citizens. He has written a book about his FBI negotiation career, which was published by Penguin Random House in 2010, entitled Stalling for Time: My Life as an FBI Hostage Negotiator.    The book is being used in part as the basis for a six-part mini-series on Waco that will air on the Paramount Network on January 24, 2018. Related Episodes: 255. Influence is Your Superpower with Zoe Chance 276. Assertive Communication Skills with Randy Paterson 392. Outraged with Kurt Gray 403. Conflict Resilience with Bob Bordone and Joel Salinas Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode of The Art of Charm, retired SWAT hostage negotiator Scott Tillema shares his battle-tested four-part framework for leading difficult conversations, defusing high-stakes conflicts, and influencing others with clarity and confidence. Trained by the FBI and Harvard, Scott now brings these skills to the boardroom, equipping leaders with the same life-saving tools he once used in crisis negotiations. Whether you're navigating a tense meeting, resolving conflict on your team, or having a hard conversation at home, this episode will show you how to lead with calm authority. Scott reveals why tactical empathy is more powerful than persuasion, how to control your emotional state when the pressure's on, and what most people get wrong about timing, tone, and respect. [00:00:00] Introduction [00:02:47] Why your negotiation partner is not your opponent — and how that shift changes everything [00:10:50] The biggest mistake leaders make when trying to influence others [00:16:02] How to mentally prepare for high-pressure conversations using tactical breathing [00:22:34] The transformation that happens when you stop learning and start embodying [00:27:15] How to know when it's the right time to speak — and when it's too soon [00:30:46] Delivery over content: Why how you say it matters more than what you say [00:34:19] The four pillars of respect that drive every meaningful negotiation [00:38:40] How autonomy — even in small doses — creates buy-in and trust [00:43:22] A high-stakes negotiation that failed — and what Scott learned from it [00:49:04] Why you should never tell someone you're reading their body language You're negotiating all the time — with your boss, your spouse, your coworkers. If you want influence, connection comes first. The best negotiators aren't master persuaders. They're master listeners. Tactical empathy isn't manipulation. It's leadership. People don't respond to logic — they respond to tone, timing, and emotional safety. Respect isn't about politeness — it's about fairness, autonomy, recognition, and empathy. Conflict isn't a threat. It's an opportunity to lead with poise and purpose. Tired of awkward handshakes and collecting business cards without building real connections? Dive into our Free Social Capital Networking Masterclass. Learn practical strategies to make your interactions meaningful and boost your confidence in any social situation. Sign up for free at theartofcharm.com/sc and elevate your networking from awkward to awesome. Don't miss out on a network of opportunities! Unleash the power of covert networking to infiltrate high-value circles and build a 7-figure network in just 90 days. Ready to start? Check out our CIA-proven guide to networking like a spy! Indulge in affordable luxury with Quince—where high-end essentials meet unbeatable prices. Upgrade your wardrobe today at quince.com/charm for free shipping and hassle-free returns. Ready to turn your business idea into reality? Shopify makes it easy to start, scale, and succeed—whether you're launching a side hustle or building the next big brand. Sign up for your $1/month trial at shopify.com/charm. Need to hire top talent—fast? Skip the waiting game and get more qualified applicants with Indeed. Claim your $75 Sponsored Job Credit now at Indeed.com/charm. Curious about your influence level?  Get your Influence Index Score today! Take this 60-second quiz to find out how your influence stacks up against top performers at theartofcharm.com/influence. Negotiations Collective website Scott Tillema's website Scott Tillema on LinkedIn AJ on LinkedIn Johnny on LinkedIn AJ on Instagram Johnny on Instagram The Art of Charm on Instagram The Art of Charm on YouTube The Art of Charm on TikTok What to Listen ForEpisode Takeaways:A Word From Our SponsorsResources from this EpisodeCheck in with AJ and Johnny! Learn more about your ad choices. Visit megaphone.fm/adchoices

Request A Customized Workshop For Your Company In this episode of "Negotiate Anything," host Kwame Christian sits down with Gary Noesner, a retired chief of the FBI Crisis Negotiation Unit with 30 years of experience in high-stakes negotiations. Gary shares captivating stories from his career, including his involvement in major cases like Waco, and offers profound insights into the principles of effective negotiation and conflict resolution. They discuss the essential qualities of a good negotiator, the importance of genuine communication, and the critical role of emotional intelligence. Listeners will gain valuable lessons on building respect in relationships, learning from mistakes, and the impact of authenticity in both professional and personal negotiations. Don't miss this opportunity to learn from Gary's experiences and wisdom that have saved lives and resolved critical situations. What Will Be Covered: Gary Noesner's experiences as a chief negotiator for the FBI, including high-profile cases like Waco. The key traits of successful negotiators: genuineness, sincerity, trustworthiness, and reliability. The parallels between law enforcement negotiations and business negotiations, emphasizing the importance of maintaining positive relationships. Follow Gary Noesner on LinkedIn Gary Noesner LinkedIn page Gary Noesner website Buy Gary's book: "Stalling For Time." Contact ANI Request A Customized Workshop For Your Company Follow Kwame Christian on LinkedIn The Ultimate Negotiation Guide Click here to buy your copy of How To Have Difficult Conversations About Race! Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!

Request A Customized Workshop For Your Company In this episode of "Negotiate Anything," host Kwame Christian sits down with Gary Noesner, a retired chief of the FBI Crisis Negotiation Unit with 30 years of experience in high-stakes negotiations. Gary shares captivating stories from his career, including his involvement in major cases like Waco, and offers profound insights into the principles of effective negotiation and conflict resolution. They discuss the essential qualities of a good negotiator, the importance of genuine communication, and the critical role of emotional intelligence. Listeners will gain valuable lessons on building respect in relationships, learning from mistakes, and the impact of authenticity in both professional and personal negotiations. Don't miss this opportunity to learn from Gary's experiences and wisdom that have saved lives and resolved critical situations. What Will Be Covered: Gary Noesner's experiences as a chief negotiator for the FBI, including high-profile cases like Waco. The key traits of successful negotiators: genuineness, sincerity, trustworthiness, and reliability. The parallels between law enforcement negotiations and business negotiations, emphasizing the importance of maintaining positive relationships. Follow Gary Noesner on LinkedIn Gary Noesner LinkedIn page Gary Noesner website Buy Gary's book: "Stalling For Time." Contact ANI Request A Customized Workshop For Your Company Follow Kwame Christian on LinkedIn The Ultimate Negotiation Guide Click here to buy your copy of How To Have Difficult Conversations About Race! Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!

In this episode, we sit down with two distinguished leaders who have dedicated their careers to public service and community engagement. Steve Aronson, President and Founder of the Friends of the Ephrata Police Foundation, shares his extensive experience as a community volunteer. Prior to his leadership role at the Foundation, Steve served as Chairman of the Business Recruitment & Retention Committee for Mainspring of Ephrata and was active in various local organizations, including the Ephrata Visitor's Center, the Ephrata Cloister, and Ladies Lending Paws. A retired National Business Development Manager in the aerospace industry, Steve brings a wealth of knowledge to his volunteer work, focusing on supporting local causes like dog rescue and Toys for Tots.We're also joined by Chief Chris McKim, who has served the Ephrata community for over 30 years. Chief McKim, now the permanent Chief of Police, discusses his long career with the Ephrata Police Department, where he has held various leadership positions, including sergeant, lieutenant, and interim chief. With a background as a Field Training Officer, Hostage Negotiator, and Firearms Instructor, Chief McKim brings a wealth of experience and expertise in law enforcement. He also serves on several important committees, including the Pennsylvania Chiefs of Police Association and the Lancaster County Chiefs of Police Association.Join us for a compelling conversation about community leadership, public service, and the important work being done to improve and protect Ephrata.

How do you help people who isolate themselves? "Hikikomori" is a worldwide phenomena--where young men (usually ages 18 to 25) isolate themselves. They tend to talk to no one and not have jobs. In Japan, there are 1,200,000 people like this, and there are many in other nations, including the U.S. These people don't have goals and they don't have relationships. Can they be helped?It takes a lot of work, but popular Catholic Bishop Fulton Sheen, and professional terrorist, and kidnapper-negotiator, Chris Voss, appear to have found a way. If someone you love is in this situation, and you'd like to help, but you don't know how, this might be an answer.For more information, look into:* The William George Agency for Children's Services;* EverGreen Meadow Academy;* Boys Republic;* The Menniger Clinic;* Yellowbrick;* and Exposure =Therapy.Note: I'm not endorsing any of the above. I'm just saying that it's worth looking into.(I recorded this episode on March 8, 2025.)

Conflict can be one of life's most challenging puzzles, especially when emotions run high. Host Timothy J. Hayes welcomes Karleen Savage, a seasoned hostage negotiator, to delve into the tools and strategies used to diffuse tension, foster understanding, and transform conflicts into opportunities for resolution. Drawing from real-life experiences, Karleen shares the principles behind her trademarked Savage Theory of Resolution, offering practical insights into curiosity, master listening, and reframing difficult conversations. Whether in family dynamics, workplace challenges, or high-stakes situations, this conversation highlights how proven negotiation skills can make a lasting impact.

What if the answers you seek are waiting in nature? In this episode, Nicole connects with Lee Hickenbotham—a detective, crisis negotiator, and life coach—about his journey from law enforcement to founding "Take It Outdoors Life and Wellness." Lee shares how his love for nature and years of experience inspired him to help parents, young adults, and first responders overcome challenges. Discover how nature-based coaching fosters clarity, meaningful conversations, and personal growth. Tune in for practical advice, heartfelt stories, and a fresh take on transformation.With over 25 years in law enforcement, Lee Hickinbotham brings his experience as a Detective Sergeant and Hostage Negotiator to his coaching practice, Take It Outdoors Life and Wellness. A father and mentor, Lee supports first responders, parents, and others navigating stress and high-pressure roles. His outdoor-based approach fosters emotional resilience, clarity, and a focus on what truly matters.Learn more about Lee:Website: www.takeitoutdoorswellness.com Email: lee@takeitoutdoorswellness.com Phone: 669-294-4341I trust you found this episode enlightening and stimulating. If you're eager for more, subscribe to our podcast for regular updates. I'm always keen to hear your reflections and personal journeys. Connect with me on Instagram as @nicolereneejensen. For a deeper understanding of my work and how it can empower you, visit https://linktr.ee/nicolereneejensen

The ceasefire deal between Israel and Hamas does not address several issues, including an end to the war in Gaza. But former Israeli hostage negotiator Gershon Baskin says that it's better than no deal. And, Gavin Kelleher, access manager in Gaza for the Norwegian Refugee Council, explains how a ceasefire will impact aid delivery to Gaza. Then, President Biden gave his farewell address on Wednesday. The New Yorker's Susan Glasser reflects on Biden's domestic and foreign policy legacy.Learn more about sponsor message choices: podcastchoices.com/adchoicesNPR Privacy Policy

Roger Carstens' work over the last five years as the special envoy for hostage affairs has led to the release of American hostages held by other countries. He was also part of the team that negotiated Brittney Griner's freedom and a complex deal that led to the release of Evan Gershkovich, Alsu Kurmasheva and Paul Whelan from Russia. Amna Nawaz sat down with Carstens to discuss his efforts. PBS News is supported by - https://www.pbs.org/newshour/about/funders

Roger Carstens' work over the last five years as the special envoy for hostage affairs has led to the release of American hostages held by other countries. He was also part of the team that negotiated Brittney Griner's freedom and a complex deal that led to the release of Evan Gershkovich, Alsu Kurmasheva and Paul Whelan from Russia. Amna Nawaz sat down with Carstens to discuss his efforts. PBS News is supported by - https://www.pbs.org/newshour/about/funders

Get ready for a gripping episode as we sit down with Dr. Jim Alvarez, the legendary hostage negotiator who's handled some of the world's most intense and high-stakes situations. From his days as a towering 6'5" NYPD negotiator to analyzing the infamous Waco Siege, Jim takes us behind the scenes like never before.In this explosive episode, you'll discover:The real reasons the Waco Siege spiraled into a fiery tragedy—and how it could have been avoided.Shocking insider details about the FBI's tactics, from broadcasting rabbit screams to running tanks over cars.Why "Operation Showtime" was doomed from the start.Jim's personal experiences negotiating life-and-death situations, including his wildest hostage stories.Practical tips you can use for handling conflicts, negotiating like a pro, and even surviving a kidnapping (hint: don't get kidnapped!).Whether you're a true crime junkie, fascinated by the psychology of negotiation, or just love jaw-dropping stories, this episode delivers it all.

Scott Walker is a world-renowned expert in kidnap for ransom negotiation, having resolved over 300 cases and numerous piracy and cyber extortion crises. He leverages his extensive experience to train leaders on resilience, emotional intelligence, and effective communication, crucial skills during times of crisis and significant change. 15 Daily Steps to Lose Weight and Prevent Disease PDF: https://bit.ly/46XTn8f - Get my FREE eBook now! Subscribe to The Genius Life on YouTube! - http://youtube.com/maxlugavere This episode is proudly sponsored by: Puori provides IFOS-certified, high potency fish oil to satisfy all of your pre-formed omega-3 needs! Visit Puori.com/MAX and use promo code MAX to get 20% off site-wide. BetterHelp is the world's largest therapy platform, making professional therapy accessible, affordable, and convenient. Get 10% off of your first month of online therapy at BetterHelp.com/MAX.

In today's episode, we tackle the world of high stakes hostage negotiation in a divided world with Scott Walker. Scott is one of the world's most experienced kidnapped-for-ransom negotiators. He served 16 years as a Scotland Yard detective specializing in covert policing, then supported organizations, governments, and private individuals in negotiating the release of hostages all over the world, and is the author of his the latest book, Order Out of Chaos: A Kidnap Negotiator's Guide to Influence and Persuasion. You're going to learn how to prepare for high stakes situations like a hostage negotiator. We discuss how to quickly build rapport with people that you do not share common interests with, what to listen for in negotiations to create a winning outcome, how to develop your emotional intelligence to be successful under stress, and the secrets hostage negotiators use to bring back hostages safely. What to Listen For Introduction – 0:00 How frequently do people get kidnapped and held for ransom? What are the biggest challenges that hostage negotiators face? The first 30 seconds of a hostage situation are crucial for this reason – 15:53 What secret do hostage negotiators use to rapidly build trust with anyone? What 30 second practice do hostage negotiators use to prepare themselves for every high stakes situation? What consequences do kidnappers actually face? – 24:25 How do you cultivate the right mindset to be a master negotiator? What can you do to predict the biggest hurdles you'll need to overcome in any negotiation? What are the 3 elements to every negotiation and how can you use them in your everyday life to build strong relationships? Most people mistakenly think this is when the negotiation ends – 39:34 How should you think about negotiations on a short- and long-term basis to make sure you don't hurt your reputation or future potential opportunities? Hostage negotiators have to care about the kidnappers – 48:36 How do hostage negotiators raise their self awareness before entering high stakes situations? How do you master your emotions like a hostage negotiator by simply asking yourself specific questions? What are the biggest takeaways from Order Out of Chaos: A Kidnap Negotiator's Guide to Influence and Persuasion? Learn more about your ad choices. Visit megaphone.fm/adchoices

In resolving hundreds of kidnap-for-ransom cases involving gang leaders, pirates, and extortionists, Scott Walker, a former Scotland Yard detective, has learned a thing or two about how to negotiate and communicate in a crisis. He shares how to apply those lessons to the difficult conversations we all have in our everyday lives in his book Order Out of Chaos: Win Every Negotiation, Thrive in Adversity, and Become a World-Class Communicator, and we talk about his tips on today's show.Scott and I discuss what a "red center" means in a kidnap-for-ransom scenario and how to create one in your personal life, the "immediate action drill" that can help you stay in that red center, the importance of separating the decision-maker from the communicator in a negotiation and having a "battle rhythm," why you don't give hostage takers the money they ask for right away and how to structure a negotiation instead, and more.Resources Related to the PodcastAoM Article: The 7 Habits — Seek First to Understand, Then to Be UnderstoodAoM Podcast #648: Lessons in Building Rapport from Experts in Terrorist InterrogationAoM Podcast #234: Haggling and Deal Making Advice From a FBI Hostage NegotiatorBox breathingPhysiological sighConnect With Scott WalkerScott's website

If you want to understand communication, emotional regulation, and bargaining under pressure, join us here with former hostage negotiator Scott Walker! What We Discuss with Scott Walker: The role of trust in successful negotiations. How emotional intelligence plays into hostage negotiations. The minimalist toolkit of a hostage negotiator. Navigating legal and ethical boundaries in negotiations. The perils of fame in kidnapping situations, and the importance of ransom discipline and social media caution. And much more... Full show notes and resources can be found here: jordanharbinger.com/969 This Episode Is Brought To You By Our Fine Sponsors: jordanharbinger.com/deals Sign up for Six-Minute Networking — our free networking and relationship development mini course — at jordanharbinger.com/course! Like this show? Please leave us a review here — even one sentence helps! Consider including your Twitter handle so we can thank you personally!

Dr. Jordan B Peterson sits down with attorney, ambassador, and 27th U.S. Security Advisor, Robert O'Brien. They discuss the inner workings of international hostage negotiations, the ongoing success and legacy of the Abraham Accords, the Russia/Ukraine war, and the current perception of American strength, leaving much room for improvement. Robert O'Brien is an American attorney, ambassador, and was the 27th United States Security Advisor (4th to be hired under Donald Trump). O'Brien was a founding partner of the LA based boutique law firm Larson O'Brien LLP, and has worked in various legal and campaign roles for politicians such as Mitt Romney, Scott Walker, George W. Bush, and Donald Trump. He has also served as an Ambassador to various countries like Israel and Taiwan during incredibly uneasy moments in recent history, including work on the Abraham Accords. In this field, he has also negotiated successfully to free Americans held captive abroad.  - Links - For Ambassador Robert O'Brien On X https://twitter.com/robertcobrien?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor American Global Strategies (Website) https://americanglobalstrategies.com/