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Welcome back to the Sales Reinvented podcast! In this episode, I'm joined by globally recognized negotiation expert Mark Raffan, founder of Negotiations Ninja and author of "Nine Secrets to Win Deals and Influence Stakeholders." Mark is known for his straightforward, actionable insights that drive real results. Our conversation unravels the often-misunderstood differences between negotiation strategy and tactics and explores how they can work together to produce winning outcomes in high-stakes deals. Mark shares his tried-and-tested techniques for planning, stakeholder mapping, and using both collaborative and competitive approaches. He also reveals his top negotiation dos and don'ts and provides a great real-world example of turning a stalled deal into a win through smart strategy and tactical moves. To learn more about how to better prepare for complex negotiations and counter aggressive buyer tactics, tune into this episode—it's packed with the kind of practical advice you won't want to miss. Outline of This Episode [05:38] Stay silent after asking a question in negotiations for effective results, wait for the counterparty to respond without interjecting [07:33] Ask for specific returns, avoid open-ended requests, and clarify what happens if your request is denied [12:19] Explore various negotiation strategies and adapt them to each situation for the best outcome [16:26] Take-it-or-leave-it offers are often bluffs to hasten negotiation—respond by exploring flexibility calmly [17:28] Walk away if negotiation needs aren't met; slow down when facing last-minute demands [20:43] Mark's top dos and don'ts in negotiations [24:00] Reviving a stalled $500K deal strategy Negotiation Strategy vs. Tactics Mark sets the stage by making a critical distinction at the start: negotiation strategy is your overarching game plan, while tactics are the specific moves you make to get from point A to point B. Imagine setting sail; your route, preparation, and destination are your strategy, while the course corrections and adjustments you make en route are your tactics. Negotiators often conflate the two, winging it with a handful of tactics and no defined destination. Mark's advice is to know what you want before you even enter the room, or risk negotiating with nothing concrete to ask for or offer. Planning for High-Stakes Deals Mark underscores the vital role of planning in negotiation success: “80% of success is in the prep.” This isn't about just showing up with instincts and hoping for the best—real value is discovered in understanding both your levers and those of every stakeholder involved. Stakeholder mapping and leverage analysis are the bread and butter of Mark's approach. Many sales professionals make the mistake of only engaging with procurement, assuming that price and delivery are the be-all and end-all. In reality, multiple stakeholders shape a deal, and understanding their unique concerns opens new avenues to add value and find leverage. Shockingly, Mark sees less than 20% of negotiators (maybe even less than 10% in sales) invest the necessary effort in planning. Those who skip prep and rely solely on talent or instinct often fail under pressure. Three Game-Changers for Challenging Negotiations When it comes to effective negotiation tactics, Mark shares his top three: Strategic Silence: After posing a question, resist the urge to fill the void. Silence gives the other party space to reveal more information—and sometimes their true position. It's a sign of respect and a tool for deeper discovery. Mark recommends holding your tongue as long as it takes, even if the silence feels uncomfortable. Conditional Giving: Never concede without getting something in return. If someone asks for a discount, don't just agree. Make the concession conditional and specific—“I might be able to do that, if you can X.” Avoid open-ended or vague counteroffers. The “What If I Say No?” Test: To clarify the other side's fallback plan (and your own), gently ask, “What will you do if I say no?” This can unblock negotiations and uncover true deal breakers, bringing clarity to tough conversations. Flexing Between Approaches In complex sales scenarios, Mark recommends reading broadly and flexibly applying lessons drawn from various schools of negotiation thought. Whether it's Harvard's collaborative “win-win,” a competitive strategy, or a hybrid approach, sticking rigidly to one philosophy is a mistake. Use whatever is best suited for the situation that you're in, and be willing to flex. If the situation or negotiation style of the other party changes, so should your approach. The most effective negotiators are those who can pivot between collaboration and competition as needed. Handling Aggressive Buyer Tactics Sales professionals often face aggressive techniques—take-it-or-leave-it ultimatums, last-minute demands (nibbles), or attempts to rush. Mark's advice: don't get flustered or succumb to urgency. Most “take it or leave it” situations are bluffs; calmly acknowledge and probe for flexibility. If a nibble appears just as you're about to close, slow the process down and, if you make a concession, always ask for something in return. Otherwise, you're inviting further nibbles and training buyers to keep pushing limits. Resources & People Mentioned You Can Negotiate Anything by Herb Cohen Camp Negotiations Win-Win = Lose-Lose according to Allan Tsang, Negotiations Ninja Podcast Ep #207 Harvard Negotiation Programs Connect with Mark Raffan Mark Raffan on LinkedIn Negotiations Ninja Connect With Paul Watts LinkedIn Twitter Subscribe to SALES REINVENTED
Welcome to the Re:Review Podcast, where we watch movies from our past with a perspective from today. Your Hosts are Matt, Bobby, and Austin. We have an immense love for the films of our youth so we're taking a look back to see if they still hold up.On this episode we are discussing The Negotiator. Movie Details:Release: 1998Director: F Gary GrayStarring: Samuel L Jackson, Kevin Spacey, and David Morse[FOLLOW US] on Social MediaInstagram - @rereview_podcastYoutube - Re:Review
California's Expanding Our Roots program aims to help newcomers navigate the complexities of farming and ranching with seasoned pros who share their knowledge, and Senior U.S. and Chinese negotiators are back at the table after trade negotiations broke down.
California's Expanding Our Roots program aims to help newcomers navigate the complexities of farming and ranching with seasoned pros who share their knowledge, and Senior U.S. and Chinese negotiators are back at the table after trade negotiations broke down.
Mississippi State University made agricultural aviation history hosting the nation's first Self-Regulating Application and Flight Efficiency training for spray drones, and Senior U.S. and Chinese negotiators are back at the table after trade negotiations broke down.
Dave Shannon
Greg Williams The Master Negotiator and Body Language Expert Podcast
#AI helps you #negotiate better by offering insights that aid in developing #NegotiationStrategies and increasing your #NegotiationSkills. This leads to better #negotiation outcomes. Continue and discover how it does that. Remember, “You're always negotiating!” For more free tips on how you can become a better negotiator while reading body language, go to https://TheMasterNegotiator.com/blog #TheMasterNegotiator #DrGregWilliams #negotiation #CsuiteNetwork #HarvardBusinessReview #NegotiationTraining #NegotiationSkills #GlobalGurus #100Coaches #NegotiationPodcast #AskTheExperts #LeadersHum #MasterNegotiator #Thinkers50 #BodyLanguage #entrepreneurship #sales #AlwaysBeClosing #NegotiationTips #dealmaking #NegotiationStragegies #ConflictResolution Learn more about your ad choices. Visit megaphone.fm/adchoices
A.M. Edition for June 11. Negotiators wrap up two days of trade talks in London. Plus, California Governor Gavin Newsom accuses President Trump of “theatrics over public safety” as protests over immigration enforcement intensify. And U.S. consumer prices are expected to have accelerated slightly in May from the previous month. WSJ market reporter Caitlin McCabe discusses what to expect in Wednesday's inflation data. Azhar Sukri hosts. Sign up for the WSJ's free What's News newsletter. Learn more about your ad choices. Visit megaphone.fm/adchoices
Following the October 7th Hamas attack on Israel, Brett McGurk was a lead negotiator for the U.S. Government in every round of hostage/ceasefire negotiations in 2023, 2024, and January 2025. In today's episode, which we recorded before a live audience at the Manhattan JCC last week, Brett sat down for his first long-form/on-the-record conversation on […]
Watch Call me Back on YouTube: youtube.com/@CallMeBackPodcastSubscribe to Ark Media's new podcast ‘What's Your Number?': lnk.to/DZulpYFor sponsorship inquiries, please contact: callmeback@arkmedia.orgTo contact us, sign up for updates, and access transcripts, visit: arkmedia.org/Ark Media on Instagram: instagram.com/arkmediaorgDan on X: x.com/dansenorDan on Instagram: www.instagram.com/dansenorToday's episode:Following the October 7th Hamas attack on Israel, Brett McGurk was a lead negotiator for the U.S. Government in every round of hostage/ceasefire negotiations in 2023, 2024, and January 2025. In today's episode, which we recorded before a live audience at the Manhattan JCC last week, Brett sat down for his first long-form/on-the-record conversation on his lessons learned, including how these lessons inform the current (on-again/off-gain) negotiations over the Witkoff Plan. Brett McGurk has held senior national security posts across the Bush, Obama, Trump, and Biden administrations. Most recently, he served as President Biden's White House Coordinator for the Middle East and North Africa. In this role, he spearheaded U.S. Government efforts across the region to secure the release of Israeli hostages and a ceasefire in Gaza and he coordinated international support for Israel's defense against Iranian ballistic missile attacks.As Special Presidential Envoy for both President Obama and President Trump, McGurk was an architect of the global coalition of more than 80 countries together with local forces on the ground to defeat ISIS. He also led secret negotiations with Iran to secure the release of American hostages, including Washington Post reporter Jason Rezaein. As a senior White House official under George W. Bush, Brett was an early advocate for a change in Iraq war policy and helped develop “the surge” strategy. He also negotiated the Strategic Framework Agreement with Iraq, which continues to guide U.S. relations between the two countries. He is now a Venture Partner at Lux Capital, a venture capital firm based in New York City and Silicon Valley, as well as a Special Advisor for international affairs at Cisco, and holds fellowships at both the Harvard's Belfer Center and the Atlantic Council. He's also a CNN Global Affairs Analyst. CREDITS:ILAN BENATAR - Producer & EditorMARTIN HUERGO - Sound EditorMARIANGELES BURGOS - Additional EditingMAYA RACKOFF - Operations DirectorGABE SILVERSTEIN - ResearchYUVAL SEMO - Music Composer
Negotiators from the two countries are expected to discuss export controls for rare-earth minerals and jet engines, among other items. Plus: Warner Bros. Discovery shares fell after it announced plans to split the company in two. And Apple stock slid as its artificial intelligence announcements disappointed some investors. Danny Lewis hosts. Sign up for the WSJ's free What's News newsletter. Learn more about your ad choices. Visit megaphone.fm/adchoices
The McGraw Show 6-9-25: National Guard in LA, Mike Kehoe - Master Negotiator, Popshelf & Phishing by
In this episode, we revisit a powerful conversation with Chris Voss, former FBI lead hostage negotiator and bestselling author of Never Split the Difference.In this insightful discussion with Jake and Damian, Chris shares his unique approach to communication, showing how the skills he used in life-or-death negotiations can transform the way we handle everyday conversations. From business meetings to family dynamics, Chris explains why listening more and speaking less can lead to better outcomes in every area of life.Listen in as Chris delivers practical, transformative strategies to help you navigate pressure, connect with others, and negotiate like your life depends on it.
This episode of the NEGOTIATEx podcast explores how authentic growth in negotiation emerges through failure, introspection, and unlearning. Dr. Joshua Weiss emphasizes the importance of honest self-reflection, identifying systemic causes of poor outcomes, and avoiding surface-level lessons. He introduces tools like the “weakness chart” and underscores the need for emotional clarity, adaptability, and proactive re-engagement after setbacks. Using personal stories and real-world examples, Joshua illustrates how negotiators can replace limiting beliefs with intentional strategies. The episode challenges listeners to embrace discomfort, confront internal narratives, and use failure as a catalyst for meaningful learning, deeper self-awareness, and lasting improvement.
What happens when the world's most powerful government takes aim at one of its most prestigious universities? What does negotiation look like when brute force meets institutional resilience?On this episode of Grade the Negotiator, we explore the high-stakes standoff between the Trump administration and Harvard University—a situation that quickly escalated from policy pressure to legal warfare, all under the guise of combating antisemitism on college campuses.This isn't just about politics—it's about negotiation strategy, misuse of power, public perception, and the consequences of underestimating your opponent.—This podcast is a call-in show, so if you or a woman you know needs help in this area, feel free to contact me at joan@moonnegotiation.com to submit your questions or join me in our next episode. JOIN THE PRIORITY LIST FOR JOAN'S NEXT COHORT OF THE ADVANCED NEGOTIATION INTENSIVEhttps://course.moonnegotiation.com/Join-the-WaitlistCONNECT WITH JOAN:⚉ Website: https://www.moonnegotiation.com/ ⚉ LinkedIn: https://www.linkedin.com/in/joanmoon413/ ⚉ Instagram: https://www.instagram.com/moonnegotiation⚉ TikTok: https://www.tiktok.com/@moonnegotiationJOIN THE MAILING LIST FOR NEWS AND NEGOTIATION TIPS:https://www.moonnegotiation.com/social-media Send us a text
Hello my lovely book friends! Welcome back to a brand spanking new season of Best Book Forward, and we are kicking things off with a bang!In our Season 3 opener, I had the pleasure of chatting to the one and only Gillian McAllister about her gripping new novel, Famous Last Words. Now, is it just me, or does Gillian just keep knocking it out of the park with every single book? She's just getting better and better! And get this – during our chat (and even more excitingly, when the mics were off!), Gillian let me in on some of the incredible ideas she's brewing for future books. I've been sworn to secrecy, mind you, but honestly, you are going to want to snap up every single thing Gillian puts out because, trust me, her ideas are mind-blowing! I absolutely cannot wait to read them myself.In this episode, we dive deep into Camilla's world, a literary agent whose seemingly normal life completely implodes when her husband turns out to be the gunman in a hostage situation. Gillian also gives us the inside scoop on the inspiration behind Famous Last Words and how she loves to flip the script on traditional thrillers by telling them through a female lens. And get this – she's not messing around with her research! She's now a qualified Level 1 Hostage Negotiator! How impressive is that?! We also discuss Gillian's journey to becoming a bestselling author and I found her story so inspiring; I'm sure you will too.Of course, as with every episode, we delve into the five books that have shaped Gillian's life, and you can find them all listed below with handy links if you fancy treating yourself:The Pact by Jodi PicoultThe Time Traveller's Wife by Audrey NiffeneggerApple Tree Yard by Louise DoughtyYou Don't Know Me by Imran MahmoodMissing, Presumed by Susie SteinerAlso mentioned in this episode:Gillian's fabulous podcast The Honest Authors' PodcastNight Watching by Tracy Sierra - the book Gillian raved about! I plucked up all my courage and read it, and honestly, it's every bit as brilliant (and yes, a little bit terrifying!) as Gillian said. Just maybe don't read it right before bed if you're a bit of a scaredy-cat like me!
Labour has slammed the Government for not getting a better trade deal out of the current Trump administration. New Zealand currently has to pay a 10 percent tariff on all imports on New Zealand products out of the US. But the opposition has claimed the Government is failing Kiwis by 'being comfortable' with a 10 percent tariff. Former trade negotiator Stephen Jacobi says the Government is watching and consulting with trading partners. "It's doing all those right sort of things. You have to remember that we are being charged as an additional tariff at the lowest end of the scale - we don't have a lot to offer the United States." LISTEN ABOVESee omnystudio.com/listener for privacy information.
Labour has slammed the Government for not getting a better trade deal out of the current Trump administration. New Zealand currently has to pay a 10 percent tariff on all imports on New Zealand products out of the US. But the opposition has claimed the Government is failing Kiwis by 'being comfortable' with a 10 percent tariff. Former trade negotiator Stephen Jacobi says the Government is watching and consulting with trading partners. "It's doing all those right sort of things. You have to remember that we are being charged as an additional tariff at the lowest end of the scale - we don't have a lot to offer the United States." LISTEN ABOVESee omnystudio.com/listener for privacy information.
Legit watch this movie... Samuel L. Jackson leads, Paul Giamatti supports, directed by F. Gary Gray (Friday, Fate of the Furious, "Waterfalls" by TLC)... this movie has everything! Gun fights, double crosses, conspiracies... erm, and Kevin Spacey... BUT it's worth the watch!DISCLAIMER: Language and Spoilers!! ... and Kevin Spacey...THE NEGOTIATORdir. F. Gary Graystarring: Samuel L. Jackson; David Morse; Kevin Spacey
Negotiators from Ukraine and Russia met in Istanbul, Turkey, today for peace talks as both sides continued to conduct airstrikes. The delegations agreed to a major prisoner exchange, but no ceasefire. Also, a new report documents a pattern of physical abuse and neglect toward Tibetan children at Chinese-run boarding schools that many are forced to attend. And, South Korea contends with a political divide, along with big economic and security challenges, as it heads to the polls for presidential elections. Plus, moths find a home at the butterfly sanctuary in Mexico City's Natural History Museum.Listen to today's Music Heard on Air. Learn about your ad choices: dovetail.prx.org/ad-choices
➡️ Like The Podcast? Leave A Rating: https://ratethispodcast.com/successstory In this “Lessons” episode, former FBI hostage negotiator Chris Voss reveals how tactical empathy can transform your business communication—showing why understanding someone's perspective doesn't mean agreeing with it, how articulating their fears builds trust and diffuses tension, and why silence and curiosity often lead to the most honest, productive conversations. Learn how to disarm defensiveness, avoid projecting your own biases, and use empathy as a powerful tool to uncover truth, connect deeply, and negotiate more effectively in any situation.➡️ Show Linkshttps://successstorypodcast.com YouTube: https://youtu.be/Tvg26AnyYBg Apple: https://podcasts.apple.com/us/podcast/chris-voss-fbi-hostage-negotiator-everything-in-life/id1484783544 Spotify: https://open.spotify.com/episode/0Ibbfey2pCmVZMTEwZYYhJ ➡️ Watch the Podcast on YouTubehttps://www.youtube.com/c/scottdclary See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
President Donald Trump is receiving mixed reviews on foreign policy 100 days into his presidency, according to a new Emerson College poll. His handling of the Russia-Ukraine conflict drew 27% approval, with 52% disapproving and 21% neutral. On the Israel-Hamas war, 46% disapprove of his response, while 30% approve and 24% are undecided. However, Trump fares better on immigration and border security in separate Marquette Law School poll that found a majority of Americans support his approach.Watch the latest 29-minute episode of America Speaks as pollster and political analyst Dr. Frank Luntz leads a heated debate between Americans sharing their views on Trump's foreign policy. Opinions were sharply divided, with some praising Trump for his deal-making and America-first stance, while others criticized him for alienating allies and being self-serving.
Negotiate Anything: Negotiation | Persuasion | Influence | Sales | Leadership | Conflict Management
Negotiation isn't just a skill — it's a life-changing mindset. In this special crossover episode, negotiation expert Kwame Christian joins Mike Lander of Higgle to reveal how he went from avoiding conflict to teaching millions how to navigate it. You'll hear the story behind his rise as a globally recognized voice on negotiation, the neuroscience that explains why most conversations go wrong, and the three skills that every top negotiator shares. Whether you're closing a deal or setting a boundary at home, Kwame's Compassionate Curiosity framework will help you manage your emotions, build trust fast, and lead tough conversations with confidence. You'll learn: What the “amygdala hijack” is — and how to stop it How to use AI roleplay to rehearse high-stakes conversations Why tone is more persuasive than tactics The 3-core skill model every negotiator should master How trust (not technique) drives long-term success If you've ever struggled to be assertive, this is your roadmap to becoming a confident communicator in work and in life. Contact ANI Request A Customized Workshop For Your Company Follow Kwame Christian on LinkedIn negotiateanything.com Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!
Negotiation isn't just a skill — it's a life-changing mindset. In this special crossover episode, negotiation expert Kwame Christian joins Mike Lander of Higgle to reveal how he went from avoiding conflict to teaching millions how to navigate it. You'll hear the story behind his rise as a globally recognized voice on negotiation, the neuroscience that explains why most conversations go wrong, and the three skills that every top negotiator shares. Whether you're closing a deal or setting a boundary at home, Kwame's Compassionate Curiosity framework will help you manage your emotions, build trust fast, and lead tough conversations with confidence. You'll learn: What the “amygdala hijack” is — and how to stop it How to use AI roleplay to rehearse high-stakes conversations Why tone is more persuasive than tactics The 3-core skill model every negotiator should master How trust (not technique) drives long-term success If you've ever struggled to be assertive, this is your roadmap to becoming a confident communicator in work and in life. Contact ANI Request A Customized Workshop For Your Company Follow Kwame Christian on LinkedIn negotiateanything.com Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!
AP correspondent Mike Hempen reports a European Union official says he has had good trade talks with the Trump administration.
This week's visiting Critic is the Ninja of Negotiators, Kieran Mulvey. The industrial relations troubleshooter reported back from the world of ‘wellness', looked back on his career and told us about his life since retirement.
Have you ever caught yourself saying, “I'm so bad at negotiating”? You're not alone. Many professionals—especially women—find negotiations intimidating, often citing discomfort, lack of information, or fear of backlash as reasons to avoid them altogether. Negotiation isn't something you're born knowing how to do. It's a skill that, like any other, can be learned and refined.In this episode, we hear from Mya, a government professional based in Los Angeles, who once shared those same fears. Now, five years later, she reflects on her transformation from hesitant to empowered negotiator. Let's break down the key lessons from this powerful conversation.—This podcast is a call-in show, so if you or a woman you know needs help in this area, feel free to contact me at joan@moonnegotiation.com to submit your questions or join me in our next episode. JOIN THE PRIORITY LIST FOR JOAN'S NEXT COHORT OF THE ADVANCED NEGOTIATION INTENSIVEhttps://course.moonnegotiation.com/Join-the-Priority-ListCONNECT WITH JOAN:⚉ Website: https://www.moonnegotiation.com/ ⚉ LinkedIn: https://www.linkedin.com/in/joanmoon413/ ⚉ Instagram: https://www.instagram.com/moonnegotiation⚉ TikTok: https://www.tiktok.com/@moonnegotiationJOIN THE MAILING LIST FOR NEWS AND NEGOTIATION TIPS:https://www.moonnegotiation.com/social-media Send us a text
Psychologists Off The Clock: A Psychology Podcast About The Science And Practice Of Living Well
What if the ability to negotiate with a hostage-taker was also a skill that could improve relationships in everyday life? Gary Noesner, who is a former FBI chief negotiator and author of 'Stalling for Time,' which deep dives into his experiences and the lessons he's learned about human nature and effective communication over his 30-year career, joins Yael for this episode. You'll hear how patience, empathy, and active listening aren't just crisis tools; they're essential for everyday connection too. Gary also reflects on the evolution of negotiation tactics, the significance of emotional control, and the value of building genuine relationships. Listen and Learn: How active listening transformed hostage negotiation, from trading demands to truly hearing the pain beneath Why most hostage-takers aren't criminals but people in crisis, and how listening changes everything How sitting with uncertainty and leading with empathy defuses crises more than force ever could Why slowing down negotiations and investing in human understanding can save lives in high-stakes crises Understanding even the most difficult people can defuse conflict and open the door to real influence The Waco Siege and how it exposed a clash of FBI strategies and what it taught us about negotiation, power, and restraint What strategies do elite negotiators use to maintain composure in high-pressure situations and handle their emotions without assuming undue responsibility? How humility, likability, and relationship-building can defuse conflict at home, work, or in crisis Resources: Stalling for Time: My Life as an FBI Hostage Negotiator https://garynoesner.com/ Yael's newsletter post about connecting like a hostage negotiator Kate Murphy's book with a profile of Gary: Why Won't You Listen to Me? Jamie Holmes' book with a profile of Gary: Nonsense Connect with Gary on LinkedIn: https://www.linkedin.com/in/gary-noesner-1a2480b Connect with Gary on Facebook: https://www.facebook.com/pages/Stalling-for-Time/148979708465038 Connect with Gary on Instagram: https://www.instagram.com/garynoesner/?hl=en About Gary Noesner: Gary Noesner retired from the FBI in 2003 following a 30-year career as an investigator, instructor, and negotiator. A significant focus of his career was directed toward investigating Middle East hijackings in which American citizens were victimized. In addition, he was an FBI hostage negotiator for 23 years of his career, retiring as the Chief of the FBI's Crisis Negotiation Unit, Critical Incident Response Group, the first person to hold that position. In that capacity, he was heavily involved in numerous crisis incidents covering prison riots, right-wing militia standoffs, religious zealot sieges, terrorist embassy takeovers, airplane hijackings, and over 120 overseas kidnapping cases involving American citizens. He has written a book about his FBI negotiation career, which was published by Penguin Random House in 2010, entitled Stalling for Time: My Life as an FBI Hostage Negotiator. The book is being used in part as the basis for a six-part mini-series on Waco that will air on the Paramount Network on January 24, 2018. Related Episodes: 255. Influence is Your Superpower with Zoe Chance 276. Assertive Communication Skills with Randy Paterson 392. Outraged with Kurt Gray 403. Conflict Resilience with Bob Bordone and Joel Salinas Learn more about your ad choices. Visit megaphone.fm/adchoices
Melissa Fortunato, a retired FBI special agent with over two decades of service, joins us to unpack what undercover operations and hostage negotiations can teach us about persuasion, human behavior, and trust-building—both in crisis and in daily life.Melissa shares how her background in psychology and counseling shaped her FBI career, taking her from a rape crisis center to undercover roles and high-stakes international negotiations. Walking us through jaw-dropping undercover assignments and negotiations, she describes posing as a bride-to-be in a fake wedding used to arrest international arms dealers and negotiating with the Taliban where the first offer (not hers) was “$30,000 and a goat.” Melissa explains why likability and emotional control are critical assets in any negotiation. She also discusses the differences and overlaps between the FBI and Harvard negotiation frameworks, and why understanding your own emotional triggers is the first step toward influencing others. She reflects on the power of empathy and connection in building rapport, whether it's with organized crime figures or colleagues on a SWAT team.Whether you're navigating tough business conversations, managing conflict at work, or just trying to get your teenager to do their homework, Melissa's insights are sharp, surprising, and grounded in real-world experience.
In a world where traditional leadership models are being challenged, a new paradigm is emerging—one rooted in authenticity, alignment, and soul. It's a shift that calls for leaders to not just drive results, but to inspire transformation. In this episode, we explore what it means to negotiate from that new space. Before we dive in, take a moment to consider: What if your greatest power as a leader isn't in pushing harder, but in showing up more fully? In today's conversation, Cindy Watson sits down with the dynamic Judy Winslow to explore Negotiating From A New Leadership Paradigm To Help Amplify Your Impact. With over three decades of experience, Judy brings a wealth of wisdom as a brand strategist, international speaker, and business builder with soul. From co-founding a marketing firm in NYC and working with Madison Avenue powerhouses to founding TEDxSarasota and being a Canfield Success Principles Trainer, Judy has helped countless leaders grow personally and professionally. Tune in as she shares her insights on brand leadership, soulful strategy, and how to negotiate your way into a more authentic and impactful leadership style. In this episode, you will discover: Key skills of a great negotiator What is brand leadership Building a business with soul What is bold leadership How to show that bold leadership to standout differently Negotiating team dynamics Learn more about Judy: Website: https://unforgettablebrands.com/ LinkedIn: https://www.linkedin.com/in/judywins/ Facebook:https://www.facebook.com/judywins If you're looking to up-level your negotiation skills, I have everything from online to group to my signature one-on-one mastermind & VIP experiences available to help you better leverage your innate power to get more of what you want and deserve in life. Check out our website at www.artofFeminineNegotiation.com if that sounds interesting to you. Get Cindy's book here: Amazon https://www.amazon.com/Art-Feminine-Negotiation-Boardroom-Bedroom-ebook/dp/B0B8KPCYZP?inf_contact_key=94d07c699eea186d2adfbddfef6fb9e2&inf_contact_key=013613337189d4d12be8d2bca3c26821680f8914173f9191b1c0223e68310bb1 EBook https://www.amazon.com/Art-Feminine-Negotiation-Boardroom-Bedroom-ebook/dp/B0B8KPCYZP?inf_contact_key=94d07c699eea186d2adfbddfef6fb9e2&inf_contact_key=013613337189d4d12be8d2bca3c26821680f8914173f9191b1c0223e68310bb1 Barnes and Noble https://www.barnesandnoble.com/w/the-art-of-feminine-negotiation-cindy-watson/1141499614?ean=9781631959776 CONNECT WITH CINDY: Website: www.womenonpurpose.ca Website: www.practicingwithpurpose.org Facebook: https://www.facebook.com/womenonpurposecommunity/ Instagram: https://www.instagram.com/womenonpurposecoaching/ LinkedIn: linkedin.com/in/thecindywatson Show: https://www.womenonpurpose.ca/media/podcast-2/ X(Twitter): https://twitter.com/womenonpurpose1 YouTube:https://www.youtube.com/@hersuasion Email: cindy@womenonpurpose.ca
In this bulletin, the first Russia-Ukraine ceasefire talks are expected to go ahead within hours in Turkey, the Federal Government moves on plans to lift the minimum wage. And in sport, Aussie golfer Cam Davis is one off the lead in the PGA mix.
This week we're taking a break from the evolving civic situation in the U.S. to shine light on global stories in education that you may have missed.Nepal's National Teachers' Strike Lifted: Teachers and Students in Nepal are resuming classes more than a month after teachers began demonstrating across the country in protests that included clashes with police over issues of teacher pay, sick leave, grading systems, and other issues. Negotiators had faced setbacks after several rounds of contentious negotiations with the country's teacher unions. Educators have been turning up the pressure on the Nepalese government to enact legislation directed by the country's 2015 Constitution that transfers control of the nation's schools to regional and local authorities.“AI tools are going to do to students' critical thinking skills what social media has done to their attentive skills.”AI in Global Classrooms: National Experiments in China and Estonia: Prompted by emerging policy statements on AI use in U.S. classrooms, we take a look at how other countries are faring as the pressure to adopt AI tools and lessons increases with the ubiquity of AI products. In China, AI in schools is almost old news; we'll take a look at their aggressive stance on implementing the technology and compare it to that of Estonia, which has recently announced a partnership with OpenAI for the use of a custom version of ChatGPT for education within its public secondary schools.Ashlie Crosson Named National Teacher of the Year: The Council of Chief State School Officers has announced the 2025 recipient of the National Teacher of the Year award. This year's winner is Ashlie Crosson, an English teacher and media & journalism advisor at Mifflin County High School in Pennsylvania. Congrats, Ashlie!Discussion QuestionsHigh stakes make schools a precarious place to “move fast and break things,” but there are sometimes costs to falling behind. What is the appropriate pace of educational change?When we worry about being “left behind” in the race to adopt artificial intelligence tools in our schools, have we considered the net impact of AI, or are we focused on individual benefits and risks? As we adopt more AI tools, do we risk learning becoming “artificial”?What does it mean to “personalize” the educational experience?For a full list of episode sources and resources, visit our website and click on Archives.
In this episode of The Art of Charm, retired SWAT hostage negotiator Scott Tillema shares his battle-tested four-part framework for leading difficult conversations, defusing high-stakes conflicts, and influencing others with clarity and confidence. Trained by the FBI and Harvard, Scott now brings these skills to the boardroom, equipping leaders with the same life-saving tools he once used in crisis negotiations. Whether you're navigating a tense meeting, resolving conflict on your team, or having a hard conversation at home, this episode will show you how to lead with calm authority. Scott reveals why tactical empathy is more powerful than persuasion, how to control your emotional state when the pressure's on, and what most people get wrong about timing, tone, and respect. [00:00:00] Introduction [00:02:47] Why your negotiation partner is not your opponent — and how that shift changes everything [00:10:50] The biggest mistake leaders make when trying to influence others [00:16:02] How to mentally prepare for high-pressure conversations using tactical breathing [00:22:34] The transformation that happens when you stop learning and start embodying [00:27:15] How to know when it's the right time to speak — and when it's too soon [00:30:46] Delivery over content: Why how you say it matters more than what you say [00:34:19] The four pillars of respect that drive every meaningful negotiation [00:38:40] How autonomy — even in small doses — creates buy-in and trust [00:43:22] A high-stakes negotiation that failed — and what Scott learned from it [00:49:04] Why you should never tell someone you're reading their body language You're negotiating all the time — with your boss, your spouse, your coworkers. If you want influence, connection comes first. The best negotiators aren't master persuaders. They're master listeners. Tactical empathy isn't manipulation. It's leadership. People don't respond to logic — they respond to tone, timing, and emotional safety. Respect isn't about politeness — it's about fairness, autonomy, recognition, and empathy. Conflict isn't a threat. It's an opportunity to lead with poise and purpose. Tired of awkward handshakes and collecting business cards without building real connections? Dive into our Free Social Capital Networking Masterclass. Learn practical strategies to make your interactions meaningful and boost your confidence in any social situation. Sign up for free at theartofcharm.com/sc and elevate your networking from awkward to awesome. Don't miss out on a network of opportunities! Unleash the power of covert networking to infiltrate high-value circles and build a 7-figure network in just 90 days. Ready to start? Check out our CIA-proven guide to networking like a spy! Indulge in affordable luxury with Quince—where high-end essentials meet unbeatable prices. Upgrade your wardrobe today at quince.com/charm for free shipping and hassle-free returns. Ready to turn your business idea into reality? Shopify makes it easy to start, scale, and succeed—whether you're launching a side hustle or building the next big brand. Sign up for your $1/month trial at shopify.com/charm. Need to hire top talent—fast? Skip the waiting game and get more qualified applicants with Indeed. Claim your $75 Sponsored Job Credit now at Indeed.com/charm. Curious about your influence level? Get your Influence Index Score today! Take this 60-second quiz to find out how your influence stacks up against top performers at theartofcharm.com/influence. Negotiations Collective website Scott Tillema's website Scott Tillema on LinkedIn AJ on LinkedIn Johnny on LinkedIn AJ on Instagram Johnny on Instagram The Art of Charm on Instagram The Art of Charm on YouTube The Art of Charm on TikTok What to Listen ForEpisode Takeaways:A Word From Our SponsorsResources from this EpisodeCheck in with AJ and Johnny! Learn more about your ad choices. Visit megaphone.fm/adchoices
Let's talk about Trump trumping his negotiators again....
From Friday on the Chris Hand Show | Aired on May 9, 2025----- There are talks of shifting the tariffs with China. The Dems attempt to tear Trump and his team down but Trump flips it and uses the Opportunity to build up his U.S. Secretary of the Treasury Scott Bessent saying that he is the man in charge of negotiations.See omnystudio.com/listener for privacy information.
Do you ever wonder what actually makes a negotiation work, especially when the stakes are sky-high and the emotions are just as intense?In a delightfully offbeat episode, I am going to take you through a negotiation postmortem using a dramatic hush-money scene from HBO's The White Lotus Season 3 finale. And yes—this is your spoiler warning.But this isn't just about analyzing fictional drama. It's about using storytelling to unpack real-world negotiation strategies—what works, what flops, and why. From preparation and framing to the psychology of walkaways and gender bias, this playful breakdown explores some of the most effective (and cringeworthy) negotiation tactics through the lens of three flawed but fascinating characters: Zion, Belinda, and Gary.—This podcast is a call-in show, so if you or a woman you know needs help in this area, feel free to contact me at joan@moonnegotiation.com to submit your questions or join me in our next episode. JOIN THE PRIORITY LIST FOR JOAN'S NEXT COHORT OF THE ADVANCED NEGOTIATION INTENSIVEhttps://course.moonnegotiation.com/Join-the-WaitlistCONNECT WITH JOAN:⚉ Website: https://www.moonnegotiation.com/ ⚉ LinkedIn: https://www.linkedin.com/in/joanmoon413/ ⚉ Instagram: https://www.instagram.com/moonnegotiation⚉ TikTok: https://www.tiktok.com/@moonnegotiationJOIN THE MAILING LIST FOR NEWS AND NEGOTIATION TIPS:https://www.moonnegotiation.com/social-media Send us a text
Scott Walker is a world-class kidnap-for-ransom negotiator who deals with hostage takers, pirates and cyber-attacks. Scott has successfully negotiated more than 300 such incidents using the principles he shares in his best-selling book ‘Order Out of Chaos'.The New York Times called it “a masterclass in communication excellence”. Now Scott is back with his follow-up, ‘Eye of The Storm' – a book that lifts the curtain on how we make decisions, and how we don't become slaves to our emotions. Since we all make hundreds of decisions every day, becoming better at this skill can be a game-changer for your life. As always, Scott delivers with clarity, humor and fresh insights. He shows us how to thrive in any situation, regulate our emotions under pressure, and build our decision-making muscle. Also check out Episode 239 with Scott when we talked about becoming a world-class negotiator. Find out more about Scott at https://winanynegotiation.com/. Make sure you're subscribed to the Speak Like a CEO newsletter to become a top 1% communicator: https://eoipsocommunications.com/newsletter/
SUPPORT MY WORK:SUBSTACK: https://dersh.substack.com/The Dershow staring Alan Dershowitz* APPLE PODCAST: https://podcasts.apple.com/us/podcast/the-dershow/id1531775772SPOTIFY: https://open.spotify.com/show/7Cx3Okc9mMNWtQyKJZoqVO?si=1164392dd4144a99_________________________________________________________FOLLOW ME:TWITTER: https://twitter.com/AlanDershRUMBLE: https://rumble.com/user/Sav_saysLOCALS: https://dershow.locals.com/YOUTUBE: https://www.youtube.com/c/TheDershowWithAlanDershowitz________Youtube: @thedershowwithalendershowitz
Negotiate Anything: Negotiation | Persuasion | Influence | Sales | Leadership | Conflict Management
This isn't theory—this is negotiation at the highest level. In this gripping episode, FBI negotiator Melissa Fortunato reveals the real tactics used in hostage crises—and how you can apply them to your toughest conversations at work and at home. From infiltrating criminal organizations undercover to de-escalating a 15-hour standoff, Melissa shares raw, behind-the-scenes stories that show why connection always beats force. You'll learn why diversity makes teams more persuasive, how to show authority without killing trust, and the one skill most people neglect that could change every negotiation you're in. Whether you're facing a deal on the edge or just want to be heard, this episode gives you tools that actually work. Follow Melissa F. on LinkedIn Contact ANI Request A Customized Workshop For Your Company Follow Kwame Christian on LinkedIn negotiateanything.com Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!
This isn't theory—this is negotiation at the highest level. In this gripping episode, FBI negotiator Melissa Fortunato reveals the real tactics used in hostage crises—and how you can apply them to your toughest conversations at work and at home. From infiltrating criminal organizations undercover to de-escalating a 15-hour standoff, Melissa shares raw, behind-the-scenes stories that show why connection always beats force. You'll learn why diversity makes teams more persuasive, how to show authority without killing trust, and the one skill most people neglect that could change every negotiation you're in. Whether you're facing a deal on the edge or just want to be heard, this episode gives you tools that actually work. Follow Melissa F. on LinkedIn Contact ANI Request A Customized Workshop For Your Company Follow Kwame Christian on LinkedIn negotiateanything.com Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!
Negotiate Anything: Negotiation | Persuasion | Influence | Sales | Leadership | Conflict Management
Most people lose negotiations before they even open their mouth — here's how to change that. In this raw and eye-opening conversation, Kwame Christian reveals the mindset shift that transformed him from a people pleaser into a confident negotiator. You'll learn why most people fail — not because they lack skill, but because they're stuck in outdated mental habits. He breaks down the difference between skill and talent, shows you how to disarm conflict with curiosity, and shares the one mental shift that can save any deal when things go wrong. Whether you're leading a team, asking for a raise, or navigating tension at home, this episode will teach you how to stop reacting and start leading the conversation. Connect with Michael I See What You're Saying Podcast Buy The Disciplined Listening Method: How A Certified Forensic Interviewer Unlocks Hidden Value in Every Conversation h www.inquasive.com michaelreddington.com Connect with Michael Reddington on LinkedIn Contact ANI Request A Customized Workshop For Your Company Follow Kwame Christian on LinkedIn negotiateanything.com Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!
The very trait that makes you a great employee might be holding you back when it comes to negotiating. In this episode, we're joined by negotiation experts Gerta Malaj and Alex Choi from YourNegotiations.com to discuss why over-communication can hurt your negotiation power—and what to do instead.You'll learn:Why over-communication weakens your position in a negotiationPractical strategies to use intentional silence to your advantageHow to confidently shift the conversation when faced with tricky salary questionsShow NotesWeekly Newsletter Sign-Up: http://bit.ly/37hqtQWGuest Resources:6 Dos and Don'ts of Successful Salary Negotiations: https://podcasts.apple.com/us/podcast/6-dos-and-donts-of-a-successful-salary-negotiation/id1434354911?i=1000631573542YourNegotiations.com: https://www.yournegotiations.com/Weekly newsletter: https://yournegotiations.kit.com/Book a free call: https://calendly.com/alexhapki/callcareercontessaGerta LinkedIn (posts free content daily): https://www.linkedin.com/in/gertamalaj/Alex LinkedIn (posts free content daily): https://www.linkedin.com/in/alexhapki/Career Contessa ResourcesBook 1:1 career coaching session: https://www.careercontessa.com/hire-a-mentor/Take an online course: https://www.careercontessa.com/education/Get your personalized salary report: https://www.careercontessa.com/the-salary-project/Sponsor:Cozy Earth: Luxury shouldn't be out of reach. Use code POW for 40% off best-selling sheets, pajamas, and more.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
China has sent in a new negotiator to talk with President Trump over Tariff negotiations. Former President Biden allegedly wants $300,000 per speech he does. ABC's World News Tonight Anchor David Muir has been named the most influential person of 2025. Mark Takes Your Calls! Mark Interviews Newsmax President Chris Ruddy. Chris updates us on how Newsmax's business is doing. Newsmax recently went public on The New York Stock Exchange and the stock is performing well. See omnystudio.com/listener for privacy information.
Is Andrew Cuomo's mental health declining? Letitia James's alleged Mortgage Fraud Case will most likely start at her Residence in Virginia. She is under the microscope for criminal charges. Mark breaks down Roger Friedman from Show Biz 411's articles and stories on his website, about the entertainment industry. China has sent in a new negotiator to talk with President Trump over Tariff negotiations. Former President Biden allegedly wants $300,000 per speech he does. ABC's World News Tonight Anchor David Muir has been named the most influential person of 2025. Mark Interviews Newsmax President Chris Ruddy. Chris updates us on how Newsmax's business is doing. Newsmax recently went public on The New York Stock Exchange and the stock is performing well. See omnystudio.com/listener for privacy information.
China has sent in a new negotiator to talk with President Trump over Tariff negotiations. Former President Biden allegedly wants $300,000 per speech he does. ABC's World News Tonight Anchor David Muir has been named the most influential person of 2025. Mark Takes Your Calls! Mark Interviews Newsmax President Chris Ruddy. Chris updates us on how Newsmax's business is doing. Newsmax recently went public on The New York Stock Exchange and the stock is performing well.
Is Andrew Cuomo's mental health declining? Letitia James's alleged Mortgage Fraud Case will most likely start at her Residence in Virginia. She is under the microscope for criminal charges. Mark breaks down Roger Friedman from Show Biz 411's articles and stories on his website, about the entertainment industry. China has sent in a new negotiator to talk with President Trump over Tariff negotiations. Former President Biden allegedly wants $300,000 per speech he does. ABC's World News Tonight Anchor David Muir has been named the most influential person of 2025. Mark Interviews Newsmax President Chris Ruddy. Chris updates us on how Newsmax's business is doing. Newsmax recently went public on The New York Stock Exchange and the stock is performing well.
April 13, 2025 episodeBecome a supporter of this podcast: https://www.spreaker.com/podcast/yaron-brook-show--3276901/support.
Negotiate Anything: Negotiation | Persuasion | Influence | Sales | Leadership | Conflict Management
Hard work isn't enough — you need strategy. In this episode, Michael W. Phillips — veteran consultant and author of The Naked Negotiator — reveals why negotiation isn't just for boardrooms. Drawing from 30 years of high-stakes deals, he shows how the same principles apply when asking for a raise, and why relying on “fairness” can quietly sabotage your career. You'll learn: What managing your boss really means — and why it's not sucking up How to replace “fair” with “reasonable” to shift power in any negotiation Why most people never even start the conversation — and how to build the confidence to ask Whether you're in procurement or pitching your own salary, this episode is a mindset reset you didn't know you needed Connect with Michael W. Phillips Follow Mike Phillips On LinkedIn https://www.phillipsconsulting.co.uk/ https://michaelwphillips.ampbk.com/ Buy now the book: The Naked Negotiator by Michael W Phillips Contact ANI Request A Customized Workshop For Your Company Follow Kwame Christian on LinkedIn The Ultimate Negotiation Guide Click here to buy your copy of How To Have Difficult Conversations About Race! Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!
When we head into a negotiation — whether we're asking for a raise or trying to get our spouse to do the dishes — our focus is usually on getting the other person to agree to our preferred outcome. What we don't focus on are our own biases and blind spots. Behavioral scientist Max Bazerman studies the theory and practice of negotiation, and he says that paying attention to these biases can help us to craft better deals.Do you have a follow-up question after listening to this episode? If you'd be comfortable sharing your question with the Hidden Brain audience, please record a voice memo on your phone. Email it to us at ideas@hiddenbrain.org. Use the subject line “negotiation.” Thanks!
Lt. Patrick Doering is a crisis negotiator and author who joins Chuck to discuss his experiences inspiring movies like The Negotiator. Patrick has over 22 years of law enforcement experience is a graduate of the FBI National Academy. Patrick also provides insight from presenting case studies at several negotiation conferences nationwide. Remember to like, subscribe, and leave a review to help us grow the podcast. You can also visit www.warstoriesofficial.com to listen to older episodes or buy merchandise. You can also become a patron here and follow us on Instagram and Facebook.