Smooth Operators

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The best agency operations podcast, hosted by David Riggs and Jordan Paris of TALOS (https://goTALOS.co). Smooth Operators will help you build a business that works without you. Don't be enslaved by your business. Be smart and listen to Smooth Operators.

Jordan and David from TALOS


    • Dec 7, 2022 LATEST EPISODE
    • every other week NEW EPISODES
    • 10m AVG DURATION
    • 30 EPISODES


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    Latest episodes from Smooth Operators

    The Relationship Between Responding Quickly in Slack and Doing Deep Work.

    Play Episode Listen Later Dec 7, 2022 6:12


    In episode 30, Jordan Paris talks about the relationship between responding quickly in Slack versus doing deep work.Read our Operations Manifesto at https://www.gotalos.co/manifesto (ungated page, no download required).

    Hiring Equals Sales

    Play Episode Listen Later Nov 30, 2022 1:58


    In today's episode of the SOP, Jordan Paris talks about how the hiring process is basically the same thing as the sales process. Read our Operations‍ Manifesto at https://www.gotalos.co/manifesto (ungated page, no download required).

    Focus on Inputs

    Play Episode Listen Later Nov 23, 2022 3:09


    On today's SOP, Jordan Paris talks about how focusing on the things within your control (inputs) leads to great results.Read our Operations Manifesto at https://www.gotalos.co/manifesto (ungated page, no download required)

    Why We Prefer Airtable Over Other Platforms

    Play Episode Listen Later Nov 16, 2022 2:37


    In today's episode of the SOP, Jordan Paris talks about Why We Prefer Airtable Over Other Platforms.Read our Operations Manifesto at https://www.gotalos.co/manifesto (ungated page, no download required)

    The Inside Scoop on Madison Hetherington of Propel Marketing Co.'s Earliest Success

    Play Episode Listen Later Sep 28, 2022 19:33


    In episode 26 of the Smooth Operators Podcast (The SOP), Madison Hetherington, founder of Propel Marketing Co., shares with us that anyone aspiring to be an entrepreneur needs to decide what they're truly passionate about. You can't just start a business just because the idea struck you. Whether you're building businesses, your heart should be in it.She believes that eagerness is what a successful entrepreneur is, and with her background in marketing, she knows how to position herself for success as well.Follow Madison on her social media accounts: LinkedIn, Facebook, Instagram, and TikTokRead our Operations Manifesto at https://www.gotalos.co/manifesto (ungated page, no download required).

    How Alex Berman wrote a best-selling book and how its leading to massive growth in his businesses

    Play Episode Listen Later Sep 14, 2022 19:15


    In today's episode of the SOP, the guys talk about How Alex Berman wrote a best-selling book and how it's leading to massive growth in his businesses.Read our Operations Manifesto at https://www.gotalos.co/manifesto (ungated page, no download required)

    The Cold Email Wizard

    Play Episode Listen Later Sep 7, 2022 22:37


    In today's episode of the SOP, the guys talk about The Cold Email Wizard.Read our Operations Manifesto at https://www.gotalos.co/manifesto (ungated page, no download required)

    How This Agency Owner Grew 742% in 6 Months

    Play Episode Listen Later Aug 31, 2022 16:23


    In today's episode of the SOP, the guys talk about How This Agency Owner Grew 742% in 6 Months.Read our Operations Manifesto at https://www.gotalos.co/manifesto (ungated page, no download required)

    How to Have Difficult Conversations

    Play Episode Listen Later Aug 24, 2022 12:39


    In today's episode of the SOP, the guys talk about How to Have Difficult Conversations.Read our Operations Manifesto at https://www.gotalos.co/manifesto (ungated page, no download required)

    Use Twitter to 2x Your Agency

    Play Episode Listen Later Aug 17, 2022 20:51


    In today's episode of the SOP, the guys talk about Use Twitter to 2x Your Agency.Read our Operations Manifesto at https://www.gotalos.co/manifesto (ungated page, no download required)

    How to Respond When an Employee Asks for a Raise

    Play Episode Listen Later Aug 10, 2022 5:51


    In today's episode of the SOP, the guys talk about How to Respond When an Employee Asks for a Raise.Read our Operations Manifesto at https://www.gotalos.co/manifesto (ungated page, no download required)

    Feeling Drained?

    Play Episode Listen Later Aug 3, 2022 4:07


    In today's episode of the SOP, the guys talk about Feeling Drained?Read our Operations Manifesto at https://www.gotalos.co/manifesto (ungated page, no download required)

    How to Ask for Referrals

    Play Episode Listen Later Jul 27, 2022 4:27


    In today's episode of the SOP, the guys talk about How to Ask for Referrals.Read our Operations Manifesto at https://www.gotalos.co/manifesto (ungated page, no download required)

    How to Supercharge Your Productivity 1-2 Days per Week

    Play Episode Listen Later Jul 20, 2022 9:07


    In today's episode of the SOP, Jordan Paris talks about How to Supercharge Your Productivity 1-2 Days per Week.Read our Operations Manifesto at https://www.gotalos.co/manifesto (ungated page, no download required)

    How to Get Into Flow

    Play Episode Listen Later Jul 13, 2022 4:59


    In today's episode of the SOP, Jordan Paris talks about How to Get Into Flow.Read our Operations Manifesto at https://www.gotalos.co/manifesto (ungated page, no download required)

    The Hiring Process

    Play Episode Listen Later Jun 22, 2022 34:53


    In today's episode of the SOP, Jordan Paris talks about The Hiring Process.Read about the hiring process at https://docs.google.com/document/d/1QK0dJk47eSe9Q9K3OSdMzRGIED91P8WOy1y3fRXoSoM/edit?usp=sharing  (ungated page, no download required).

    5 Ways to Stay Overwhelmed and Never Scale

    Play Episode Listen Later Jun 15, 2022 13:07


    In today's episode of the SOP, the guys talk about 5 Ways to Stay Overwhelmed and Never Scale.Read our Operations Manifesto at https://www.gotalos.co/manifesto (ungated page, no download required)

    How to Solidify Your Offboarding Process

    Play Episode Listen Later Jun 8, 2022 11:56


    In today's episode of the SOP, the guys talk about How to Solidify Your Offboarding Process.Read our Operations Manifesto at https://www.gotalos.co/manifesto (ungated page, no download required)

    Time Tracking Software

    Play Episode Listen Later Jun 1, 2022 11:25


    On today's episode of the SOP, the guys talk about Time Tracking Software.Read our Operations Manifesto at https://www.gotalos.co/manifesto (ungated page, no download required)

    How To Track Your Sales Process With Airtable

    Play Episode Listen Later May 25, 2022 10:31


    In today's episode of the Smooth Operators Podcast (The SOP), the guys discuss that as an entrepreneur, tracking your sales process is going to be a huge part of your business. After all, who wants to track their sales process manually? Nobody! Luckily, now with innovative services like Airtable, you can automate many of your tasks. But how do you set it up?Read our Operations Manifesto at https://www.gotalos.co/manifesto (ungated page, no download required).

    Why We Use Airtable Over Other Platforms

    Play Episode Listen Later May 18, 2022 10:37


    In episode ten of the Smooth Operators Podcast (The SOP), the guys share that there are many project management tools available on the market today. But which one is the best for you and your team? This is a question we get asked a lot as entrepreneurs. We have used different platforms in the past but decided to switch to Airtable. And here's why.Read our Operations Manifesto at https://www.gotalos.co/manifesto (ungated page, no download required).

    Employee Onboarding Is the Quickest Way To Grow Your Company

    Play Episode Listen Later May 11, 2022 14:01


    In this episode of the Smooth Operators Podcast (The SOP), the guys talk about how employee onboarding is something that shouldn't be seen as just the way it's always been done. It should be looked at as the vehicle you can use to help your new hires become an immediate part of the team in a very holistic way and make sure they get off on the right foot.Read our Operations Manifesto at https://www.gotalos.co/manifesto (ungated page, no download required).

    Optimize for Freedom

    Play Episode Listen Later May 4, 2022 8:04


    In episode eight of the Smooth Operators Podcast (The SOP), the guys share that as an entrepreneur, it can be difficult to figure out what tasks should be done and which ones should be delegated. After all, how do entrepreneurs know if they are making the right decisions? How do they know if a task is not that important? And how do they know that a particular task doesn't fit with who they want to be or doesn't serve their purpose?Read our Operations Manifesto at https://www.gotalos.co/manifesto (ungated page, no download required).

    Quit, Strategically

    Play Episode Listen Later Apr 27, 2022 6:24


    In this episode of the Smooth Operators Podcast (The SOP), the guys define that the best entrepreneurs are to have a growth mindset. Sometimes, what you're doing doesn't work as well as you had hoped it would. So what do you do? Quit? You don't quit. You figure something else out. Read our Operations Manifesto at https://www.gotalos.co/manifesto (ungated page, no download required).

    Why Every Company Should Have Their Own Netflix

    Play Episode Listen Later Apr 20, 2022 5:12


    On today's episode of the Smooth Operators Podcast,  David talks about why every company needs their own Netflix and how that can help the company become better. Read our Operations Manifesto at https://www.gotalos.co/manifesto (ungated page, no download required).

    Building a Remote Team

    Play Episode Listen Later Apr 13, 2022 11:51


    On today's episode of The SOP, the guys talk about how to build and lead a remote team effectively.Read our Operations Manifesto at https://www.gotalos.co/manifesto (ungated page, no download required).

    How to Build a High-Purpose Environment in a Digital World

    Play Episode Listen Later Apr 5, 2022 13:12


    In this episode of the Smooth Operators Podcast (The SOP), Jordan jumps on the mic to share an idea from a brilliant book by Daniel Coyle called The Culture Code. It's all about building a high-purpose environment where your team is inspired by the work they do because they never forget the purpose/vision/mission. After introducing the idea, Jordan talks about how to implement these ideas in a digital environment.Jordan's notes from the high-purpose environment chapter in The Culture Code:Build a high-purpose environment. Send clear beacons of purpose everywhere. Link what your people are doing with what it means Show people they have a role and future with this team. Set up organizational heuristics: a simple set of rules that drive complex behaviors. Decision-making heuristics. Rules of thumb. Used by ants, bees, and slime molds. They operate through simple if this, then that frameworks.Building purpose - action items:Name and rank your priorities. 5 or less.Be 10x as clear about your priorities as you think you should be.Figure out where your group aims for proficiency (doing a task the same way every time) and where it aims for creativity.Embrace catchphrases. Keep them simple, action-oriented, and forthright.Measure what really matters.Focus on bar-setting behaviors. Translate abstract ideas like values, mission, etc into concrete terms. Spotlight a single task, use it to define your identity, and allow it to set expectations.Transmit, amplify, and celebrate the purpose of the whole group.For our free, ungated Operations Manifesto, visit https://goTALOS.co/manifesto

    Founders Should Be "Behavior Photographers"

    Play Episode Listen Later Mar 21, 2022 4:31


    "Much like a photographer would capture cool scenery, if your team member does something fantastic, capture it with a little screenshot in Slack or over email. Share it with your whole team and tell everyone why it was a positive behavior."

    The First Step in Systematizing Your Business

    Play Episode Listen Later Mar 15, 2022 11:44


    In episode two of Smooth Operators, the guys share the first step in systematizing your business. Without this, delegating tasks to team members can get messy.

    This Podcast Will Help Take the Overwhelm Out of Agency Operations

    Play Episode Listen Later Mar 15, 2022 7:53


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