Podcasts about Sop

Ever feel like your checklists are getting longer while your problems get louder? We shine a light on the quiet force that stalls growth in so many dental practices: the truth everyone knows but no one says. Borrowing the concept of “mokita,” we explore how unspoken issues infect culture, erode patient experience, and drain profit—then we show you how to end the silence without blowing up your team.We walk through a simple, repeatable framework for tough conversations: Ask permission, State how you feel, Share the issue clearly, and Seek to understand. You'll hear how this approach lowers defensiveness, creates psychological safety, and replaces gossip with honest dialogue. From chronically late hygiene schedules to front desk friction, we unpack how to distinguish a process problem from a conversation problem, and why addressing the latter first makes your systems actually work. Real-world examples reveal how a single candid talk can outperform a dozen SOP tweaks.By the end, you'll have a practical script for tackling your biggest cultural bottlenecks and a weekly challenge to surface one mokita and resolve it. Expect fewer energy leaks, stronger accountability, and a smoother, more profitable practice that runs on trust. Ready to lead with clarity and courage? Listen now, then share the first hard conversation you'll start today—and subscribe for more tools to build a team-driven practice.Join us for Free Live Trainings and Community Discussion in the DPH Hero Collective on the DPH App.  Click Here to Join! GRAB THE FREE PLAYBOOK HERE - Discover 30 proven strategies top-performing dentists use to increase profits, cut clinical days, and finally enjoy the freedom they originally built their practices for.https://www.dentalpracticeheroes.com/playbookTake Control of Your Practice and Your Life We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

In this episode, we dive into what it takes and why it's important to upgrade your fleet in the offseason. Our guests, Travis Ross Sr. Sales Engineer and Megan Bafford Market Development Lead at EROAD break down the how behind the why of upgrading fleets and what it can do for long-term successful partnerships.  Winter downtime is your fleet's opportunity to transform. Tune in to Running on Ice as we explore EROAD's cold chain solutions and telematics-driven SOP optimization for next year's success. ⁠Smarter Cold Chain Monitoring | EROAD USA⁠ For more information, subscribe to ⁠Running on Ice the newsletter⁠ or podcast. ⁠Follow the Running on Ice Podcast⁠ ⁠Other FreightWaves Shows⁠ Learn more about your ad choices. Visit megaphone.fm/adchoices

If the idea of hiring help in your practice immediately brings up fear about HIPAA, confidentiality, or losing control, this episode will bring a lot of clarity. Dr. Kate Walker breaks down exactly what therapists can delegate right now, what you should never hand off blindly, and how to protect your license while still getting critical tasks off your plate.Kate walks through real-world examples of delegation—from marketing and intake calls to email management and SOP creation—while explaining how HIPAA actually works in practice (not the scary myths most of us carry around). You'll hear why delegating the wrong things first can waste time and money, how to train VAs responsibly, and why systems—not hustle—are what allow practices to grow without chaos.If you've been trying to “build the plane while flying it,” or you know your systems need to be in place before your caseload spikes, this episode will help you delegate with confidence instead of fear.In this episode, you'll learn:What therapists can safely delegate to a VA, including marketing tasks, intake calls, email workflows, and follow-ups—without violating HIPAA.How to train and onboard virtual assistants using HIPAA education, clear boundaries, and simple SOPs that actually prevent mistakes.Why screen-recorded SOPs, Trello boards, and structured workflows work better than long written instructions—and how to set them up efficiently.If you're ready to stop doing everything yourself and start building systems that support your growth, this episode gives you a practical, HIPAA-safe place to start.If you're ready to lead with confidence, join the 2026 Supervisor Course waitlist for early access to bonus tools, templates, and fast-track grading. Strengthen your systems today with the free Supervision Onboarding Checklist, and get ongoing CEUs and live coaching inside the Step It Up Membership. You're not just building a practice, you're building a legacy.Get your step by step guide to private practice. Because you are too important to lose to not knowing the rules, going broke, burning out, and giving up. #counselorsdontquit.

This episode introduces the new NBAA Standard Operating Procedures (SOP) Manual and why it's a big deal for business aviation. Dylan and Max are joined by Brian Small of FlightSafety International and Tim Schoenauer of CAE to explain how the manual was developed, who it's for, and how operators can actually use it—not just shelf it. They break down the regulatory intent, training implications, and where this fits into real-world Part 91 and 135 operations. If you've ever wondered what "good SOPs" are supposed to look like, this is the starting point. Download the New NBAA SOP Manual Manual (no login required, just share contact information) Connect with Tim Schoenauer in LinkedIn Connect with Brian Small on LinkedIn Show Notes 0:00 Intro 1:46 The Start of Standardization 14:59 What's an SOP Guide? 19:08 Benefits of Standardization 32:04 Already Have an SOP? 34:36 Phasing into Training 43:19 Recommendations Going Forward Our Sponsors Tim Pope, CFP® — Tim is both a CERTIFIED FINANCIAL PLANNER™ and a pilot. His practice specializes in aviation professionals and aviation 401k plans, helping clients pursue their financial goals by defining them, optimizing resources, and monitoring progress. Click here to learn more. Also check out The Pilot's Portfolio Podcast. Advanced Aircrew Academy — Enables flight operations to fulfill their training needs in the most efficient and affordable way—anywhere, at any time. They provide high-quality training for professional pilots, flight attendants, flight coordinators, maintenance, and line service teams, all delivered via a world-class online system. Click here to learn more. Raven Careers — Helping your career take flight. Raven Careers supports professional pilots with resume prep, interview strategy, and long-term career planning. Whether you're a CFI eyeing your first regional, a captain debating your upgrade path, or a legacy hopeful refining your application, their one-on-one coaching and insider knowledge give you a real advantage. Click here to learn more. The AirComp Calculator™ is business aviation's only online compensation analysis system. It can provide precise compensation ranges for 14 business aviation positions in six aircraft classes at over 50 locations throughout the United States in seconds. Click here to learn more. Vaerus Jet Sales — Vaerus means right, true, and real. Buy or sell an aircraft the right way, with a true partner to make your dream of flight real. Connect with Brooks at Vaerus Jet Sales or learn more about their DC-3 Referral Program. Harvey Watt — Offers the only true Loss of Medical License Insurance available to individuals and small groups. Because Harvey Watt manages most airlines' plans, they can assist you in identifying the right coverage to supplement your airline's plan. Many buy coverage to supplement the loss of retirement benefits while grounded. Click here to learn more. VSL ACE Guide — Your all-in-one pilot training resource. Includes the most up-to-date Airman Certification Standards (ACS) and Practical Test Standards (PTS) for Private, Instrument, Commercial, ATP, CFI, and CFII. 21.Five listeners get a discount on the guide—click here to learn more. ProPilotWorld.com — The premier information and networking resource for professional pilots. Click here to learn more.   Feedback & Contact Have feedback, suggestions, or a great aviation story to share? Email us at info@21fivepodcast.com. Check out our Instagram feed @21FivePodcast for more great content (and our collection of aviation license plates). The statements made in this show are our own opinions and do not reflect, nor were they under any direction of any of our employers.

What if you could document your processes, create SOPs, and assign tasks to your team—all in five minutes?In this episode, Kristen shares how she went from spending hours writing standard operating procedures to having an AI agent handle it all. She records herself doing a task once, drops the video into her Claude AI agent, and within minutes it drafts the entire SOP, writes task descriptions, and assigns work to her team through Asana.This isn't about replacing people—it's about reclaiming the time you spend being the bottleneck in your own business. Kristen walks through her system for building AI agents that think like you, trained on your voice and your processes. She shares how this approach saves her 90 minutes per delegation and keeps her focused on growth instead of operations.If you're tired of writing SOPs, managing every detail, or wishing your team could read your mind, this episode shows you a practical way to build your AI business team.

Lumajang – Badan Gizi Nasional (BGN) memperketat SOP (Standar Operational Procedure) pengantaran Makan Bergizi Gratis (MBG). Pengetatan SOP ini dilakukan agar tidak terjadi hal-hal yang tidak diinginkan, sebagaimana terjadi dalam insiden mobil pengantar makanan program MBG yang menabrak 20 siswa dan seorang guru SDN 01 Kalibaru, Cilincing, Jakarta Utara, Kamis (11/12/2025). Salah satu SOP yang ditetapkan adalah mobil pengantar MBG hanya di luar pagar, dan tidak perlu masuk pekarangan sekolah. “Usahakan tidak masuk membawa makanan ke halaman. Cukup diantar di depan pagar. Kenapa? Karena meskipun tidak ada upacara, anak-anak itu kan sering lari-lari di halaman,” kata Wakil Kepala BGN bidang Komunikasi Publik dan Investigasi Nanik Sudaryati Deyang dalam pengarahannya di acara Sosialisasi dan Penguatan Tata Kelola MBG, Serta Pengawasan dan Pemantauan SPPG, di Ballroom Aston Inn, Lumajang, Sabtu, 13 Desember 2025.

BGN akan memperketat mekanisme penggantian sopir cadangan imbas insiden mobil MBG yang menabrak kerumunan siswa SDN 01 Kalibaru, Cilincing, Jakarta Utara pada Kamis (11/12). Kepala BGN, Dadan Hidayana mengatakan dengan adanya kasus penggantian sopir ini kelihatannya menjadi isight baru bagi BGN dan KaSPPG secara cermat mengganti atau memilih sopir cadangan yang kualifikasinya sama. Karena selama ini bahkan di dalam juknis sudah ditulis bahwa mobil sebelum digunakan untuk melakukan pengiriman itu wajib dilakukan cek setiap waktu.Kepala Biro Hukum dan Humas BGN, Khairul Hidayati menuturkan belasungkawa atas insiden ini dan memastikan kepada seluruh korban agar mendapatkan perawatan yang terbaik serta timnya akan melakukan investigasi internal bersama kepolisian untuk memastikan kejadian seperti ini tidak terulang lagi. Hida mengatakan bahwa pihaknya akan berkomitmen memperbaiki seluruh aspek terkait SOP, termasuk mekanisme penggantian sopir dan mengecek kendaraan, serta memastikan standar keamanan layanan MBG diterapkan secara maksimal, Minggu (14/12) siang.

Polisi menetapkan Direktur Utama PT Terra Drone Indonesia, Michael Wisnu Wardhana, sebagai tersangka dalam kebakaran maut gedung Terra Drone di Jakarta Pusat yang menewaskan 22 orang. Kasus ini menyorot dugaan kelalaian serius di tingkat manajemen, mulai dari ketiadaan SOP penyimpanan baterai berbahaya, tidak adanya petugas serta pelatihan K3, hingga minimnya sistem keselamatan dan jalur evakuasi gedung.Kebakaran yang dipicu baterai drone lithium polymer tersebut membuat tersangka terancam hukuman maksimal penjara seumur hidup. Sejauh mana tanggung jawab korporasi atas keselamatan pekerja, dan pelajaran apa yang harus diambil agar tragedi serupa tidak terulang? Simak wawancara Radio Elshinta bersama Sekjen Organisasi Pekerja Seluruh Indonesia sekaligus Koordinator Advokasi BPJS Watch, Timboel.

If your practice feels like it's running on chaos, Post-its, and crossed fingers, this episode is going to be a breath of relief. I'm walking you through the first five SOPs I believe every therapist should have, because these are the systems that gave me my evenings back, lowered my stress, and stopped my practice from falling apart every time I hired someone new.I'm sharing the real mistakes I made when I first started working with VAs, like assuming they could read my mind, or handing over tasks without any structure, and how simple, foundational SOPs completely changed my workflow. From weekly check-ins and shared agendas to onboarding rhythms, accountability systems, and clear “when you're stuck” instructions, I'll show you exactly how I keep projects moving without micromanaging or constantly feeling behind.If you've ever hired a VA and felt disappointed, or if you're just trying to organize your practice so it doesn't drain the life out of you, these are the steps I wish someone had handed me years ago.In this episode, you'll learn:The five SOPs that transformed my practice, including communication rhythms, shared spaces, clear action items, and a visual workflow your VA can follow.How I delegate tasks without miscommunication, using Trello, AI notes, Loom walk-throughs, WhatsApp updates, and first-attempt feedback loops that set everyone up for success.Why onboarding takes time—and what that actually looks like, including starter projects, daily accountability check-ins, and the “when you're stuck” SOP that keeps work from stalling out.If you're ready to stop running your practice on stress and start running it on systems, this is the episode you've been waiting for.If you're ready to lead with confidence, join the 2026 Supervisor Course waitlist for early access to bonus tools, templates, and fast-track grading. Strengthen your systems today with the free Supervision Onboarding Checklist, and get ongoing CEUs and live coaching inside the Step It Up Membership. You're not just building a practice, you're building a legacy.Get your step by step guide to private practice. Because you are too important to lose to not knowing the rules, going broke, burning out, and giving up. #counselorsdontquit.

In this highly practical episode of the SpeakersU Podcast, James Taylor and Maria Franzoni share the essential tools they use every day to run successful, scalable speaking businesses. From payments and scheduling to CRM systems, international banking, SEO, video production, writing, and travel management, this episode delivers a full behind-the-scenes tour of a modern professional speaker's tech stack. Maria reveals how she automates coaching bookings end-to-end using Stripe, Calendly, Zapier, Xero, and Zoom, plus the browser tools she relies on for productivity, documentation, and client management. James shares the marketing, SEO, video, writing, and travel tools that power his global keynote career including Kajabi, SEMrush, Ecamm Live, Scrivener, eSpeakers, and TripIt Pro. If you want to save time, increase your efficiency, improve your marketing, streamline your finances, and stay sane on the road, this episode is a must-listen.     Key Takeaways Automate your bookings and payments to remove admin friction using Stripe, Calendly, Zapier, Xero, and Zoom. Choose your ecosystem wisely with an all-in-one platform like Google Workspace or a diversified stack for redundancy. Kajabi is a powerhouse for speakers running courses, memberships, websites, and email marketing in one place. Scribe creates instant SOPs by recording your screen and auto-generating training documentation. Wise saves thousands in international banking fees for globally travelling speakers. eSpeakers simplifies lead tracking, contracts, and inquiry management for professional speakers. TextExpander massively boosts productivity with smart text shortcuts across all devices. Scrivener is ideal for long-form writing including books and keynote research. Pipedrive offers a clean, mobile-friendly CRM with real-time proposal tracking. TripIt Pro is a game-changer for global travel management with live itinerary updates and travel analytics. SEMrush reveals keyword gaps and competitive SEO strategy for authority positioning. Ecamm Live enables professional virtual keynotes and multi-camera live broadcasting.     Memorable Quotes "Stripe, Calendly, Zapier, Xero, and Zoom all talking to each other changed my life." – Maria Franzoni "Why are we paying five different companies when one system can do most of it?" – James Taylor "Scribe builds your SOPs while you work. It's magic." – Maria Franzoni "Wise saved me an absolute fortune in international bank charges." – Maria Franzoni "If you want to rank number one in your topic, you have to invest in SEO tools." – James Taylor "TextExpander gives you your time back in the smallest, smartest way." – Maria Franzoni "TripIt Pro is my mission control for global travel." – James Taylor     Episode Timestamps 00:00 – Welcome and why tools equal ROI 01:27 – Maria's automated booking stack: Stripe, Calendly, Zapier, Xero, Zoom 03:05 – Dropbox vs Google Workspace debate 06:25 – Fathom AI meeting notes and cloud backups 08:44 – Kajabi for courses, memberships, websites, and email 11:35 – Scribe for instant SOP creation 13:12 – Tea etiquette and British cultural detour 14:23 – eSpeakers for speaker CRM, contracts, and inquiries 16:08 – Wise for international payments and currency accounts 18:41 – Ecamm Live for virtual keynotes and livestreaming 20:27 – GoFullPage for capturing entire web pages 21:31 – SEMrush for competitive SEO tracking 23:57 – TextExpander for instant productivity gains 26:31 – Scrivener for book writing and keynote creation 28:40 – Pipedrive CRM with email, LinkedIn, and pipeline tracking 31:18 – TripIt Pro for global travel stats and itineraries 34:00 – Wrap-up and future episode on physical gear    

Send us a textWe unpack how a 1.4 million square foot Amazon facility fire was held by sprinklers and managed by disciplined command. We share what changed across three incidents, why pumping the FDC is non-negotiable, and how preplans, tech, and patience keep crews safe.• department profile, coverage area, staffing• mutual aid setup across two counties• Amazon facility design, hazards, commodities• alarm upgrade logic and high-hazard card• attack team, on-deck, roof report essentials• FDC and fire pump priorities, water supply• ESFR head performance and stream discipline• locating seat with TICs, video, drones• evacuation confirmation and search mindset• riser maps, zone isolation, shutdown language• forklift-led overhaul and safety• AAR process, lessons learned, SOP updates• training resources, workshops, and standards“Hook up, pump up, and let the system run.”

Wawancara bersama Staf Khusus Gubernur DKI Jakarta Bidang Komunikasi, Chico Hakim, mengenai insiden mobil yang menerobos pagar SD di Cilincing dan menyebabkan 21 korban luka. Pemprov DKI memastikan seluruh penanganan medis ditanggung penuh, investigasi berjalan, serta SOP sekolah telah dijalankan dengan benar. Simak penjelasan lengkapnya di Radio Elshinta

Get email-exclusive insights and subscriber-only episodes - absolutely free: https://realestateteamos.com/subscribeAfter earning two degrees in architecture and starting your career with a design firm, you get into real estate operations.Your first task: turn a real estate team into an independent brokerage. Overnight, if possible.Your second task: expand and renovate the office to prepare for growth.Meanwhile: you need to get the systems and processes out of people's heads, merge them together, get it documented, redesign onboarding, and teach it to agents.That's just some of what you'll get in this conversation with Matteo Zingales, Director of Operations at Team Zingales Realty, a family-owned, independent teamerage.How to create the role from scratch.Why to put observation before innovation.How to set up the tech stack for scale.Which three questions to ask to get constructive criticism from your business partners.Four years into his journey, Matteo shares these details and more!Watch or listen for insights into:The balance of clarity, alignment, and accountabilityThe path from a degree and career in architecture to a Director of Operations roleTransitioning from real estate team to independent, family-owned brokerageHow the Director of Operations role was shaped from scratch and what it brought to the teamA prioritized list of projects and SOPs to set up the business to scale successfullyThe vital role of constructive criticism and three questions to ask every staff member and agent to help draw it outThe specific pieces of their tech stackHow they carved out distinct, aligned roles between Director of Operations, Team Founder and Partner, and Broker Owner and PartnerSpecific recruiting tactics as they look to double agent count in the year aheadHow to find your own Director of OperationsAt the end, learn how Gillette Group, Wemert Group Realty, and SERHANT. Real Estate fuse brand, systems and performance, how luxury items can commemorate milestones, and which books have helped this Director of Operations.Mentioned in this episode:→ Camila Rivera https://www.realestateteamos.com/episode/team-leader-guide-making-your-first-operations-hire-camila-rivera→ Jenny Wemert https://www.realestateteamos.com/episode/jenny-wemert-group-realty-independent→ Emily Smith https://www.realestateteamos.com/episode/emily-smith-intrapreneur-entrepreneur-teamerage→ 10X is Easier Than 2X https://10xeasierbook.com/→ Rocket Fuel https://rocketfueluniversity.com/rocket-fuel-book/Connect with Matteo Zingales:→ https://www.instagram.com/matteoonops/→ https://www.linkedin.com/in/mzingales/→ https://www.tiktok.com/@team.zingales.realty→ https://teamzingales.com/team-zingales-difference/meet-our-team/Connect with Real Estate Team OS:→ https://www.realestateteamos.com→ https://linktr.ee/realestateteamos→ https://www.instagram.com/realestateteamos/

Hoy hablamos de uno de los suplementos que más dudas genera en consulta: la creatina. Un suplemento muy estudiado… pero también muy mal entendido.¿Hincha? ¿Daña los riñones? ¿Engorda? ¿Solo sirve si haces pesas? ¿Es segura en mujeres? Vamos a aclarar todas estas preguntas basándonos en ciencia, no en creencias.En este episodio descubrirás:Qué es realmente la creatina y cómo actúa en el músculo y el cerebro.Los mitos más comunes… desmontados uno a uno.Cuándo empiezan a verse sus beneficios y por qué no funciona de un día para otro.Quién se beneficia más: fuerza, resistencia, menopausia, SOP, embarazo (con supervisión), personas mayores, veganos…En qué casos NO es necesaria ni aporta casi nada.Dosis, tipo recomendado, cómo tomarla y si hace falta “fase de carga”.Por qué el sello Creapure no es más efectivo, pero sí aporta garantías extra de pureza.Errores habituales al suplementar y cómo evitarlos.La creatina no es mágica, pero tampoco peligrosa en población sana.Es una herramienta útil cuando se usa en el contexto adecuado: fuerza, recomposición corporal, rendimiento, pérdida de masa muscular asociada a la edad o menopausia, y dietas muy bajas en creatina.Un episodio imprescindible si quieres entender de una vez qué hace, qué no hace y si te conviene tomarla.Conviértete en un seguidor de este podcast: https://www.spreaker.com/podcast/comiendo-con-maria-nutricion--2497272/support.

Send us a textTired of Explaining the Same Thing Twice? Turn It Into an SOP—in 10 MinutesYou keep saying, “I should really write this down.” But let's be honest—you won't. Here's how to document as you do—no extra time required.If you're the only one who knows how to do it, you're the bottleneck. Let's fix that in 10 minutes—without ever “sitting down to document.”In Day 9 of 12 Days of AI Quick Wins, Dawn teaches you how to turn any repeatable task into a team-ready SOP—while you're doing it. Whether it's onboarding clients, prepping for sales calls, or giving feedback, this method lets you narrate the process in real-time while AI formats it into a clean, usable doc. Say goodbye to “I'll document it later”—and hello to delegation that actually works.Your Day 9 Action:Next time you catch yourself explaining something (again), open ChatGPT and narrate it instead.Use the SOP prompt to generate a clear, usable doc.Save it, share it, and start reclaiming your time—one process at a time.Key Takeaways:Repeat = delegate-ready. If you've explained something more than twice, it's SOP-worthy.Narrate while you work. Open ChatGPT, talk through the process like a cooking show host.Use the SOP Prompt: AI turns your messy monologue into numbered steps, tools, and timing.You don't write it—AI does. You just talk, scan, and save.Put it where your team lives. Not buried in folders—make it accessible and actionable.Resources & Links:Get the full 12 Days of AI Quick Wins Toolkit – just $7Register FREE for the Day 13 Live AI Implementation Party – win a 90-minute Strategy IntensiveRelated Episodes:Day 1: Stop Overthinking ChatGPT: Free vs. $20—Which One Actually Matters for FoundersDay 2: The 3 AI Prompts Every Female Founder Needs in Her PhoneDay 3: Why ChatGPT Sounds Like a Robot (And the One Sentence That Fixes It)Day 4: AI Email Triage: End Inbox Overwhelm in 5 MinutesDay 5: The 5-Minute Meeting Prep AI Hack That Makes You Look Totally PreparedDay 6: Stop Rewriting Everything AI Writes: The 10-Minute Voice Training for FoundersDay 7: Overwhelmed? Brain Dump to AI and Get an Actual Plan (5 Minutes)DAY 8: Stop Rewriting the Same Emails: Build Your AI Template Library (15 Minutes)Want to increase revenue and impact? Listen to “She's That Founder” for insights on business strategy and female leadership to scale your business. Each episode offers advice on effective communication, team building, and management. Learn to master routines and systems to boost productivity and prevent burnout. Our delegation tips and business consulting will advance your executive leadership skills and presence.

You started your business for freedom, but now you're working more than ever. You're stuck in the weeds, and the idea of handing tasks to someone else feels like letting them borrow your own child. Sound familiar? In this episode, Kevin from the Pro Sulum team unpacks the brutal psychology behind why delegation feels impossible—and exposes the three big lies keeping you trapped in your business instead of working ON it. If you're dealing with burnout, working 60+ hour weeks, or convinced that "no one can do it like you can," this episode will challenge everything you think you know about delegation. This isn't your typical "just hire a VA" advice. This is about understanding the psychological barriers, dismantling the lies, and building systems that actually set you free.

Tired of saying it's faster if I do it myself? We dive into a practical, human way to break the bottleneck and build a business that runs with you, not because of you. Our guest, Brittany Bettini of I Need a VA, lays out a straightforward blueprint: start with a life audit, delegate low-joy work, and capture your “pie recipe” in clear SOPs so results stay consistent even when hands change.We get honest about control, especially the hyper-independence many women entrepreneurs carry into their businesses. Brittany shares how she moved from doing everything to doing only what lights her up—coaching, teaching, creating—while VAs handle operations, inboxes, research, scheduling, design assets, and home tasks like groceries and laundry. The key isn't just offloading tasks; it's choosing what to keep based on joy, genius, and revenue impact, then backing the rest with documentation that a new hire can follow on day one.You'll hear how to use Loom and AI to turn screen recordings into step-by-step SOPs, why in-house virtual assistants (especially experienced Filipino VAs) protect your IP and culture, and how to structure training so your team writes and updates the manuals as they work. We cover mistakes to avoid—like over-relying on agencies for core functions—and the management rhythms that keep quality high without micromanaging: clear outcomes, visible dashboards, and monthly SOP reviews. Think of delegation like a pendulum: initial training takes time and money, then the swing returns with compounding freedom, focus, and revenue.If you're ready to stop being the bottleneck and start being the leader, this conversation gives you the tools and the nudge to move. Read more HERESupport the show

The beauty and salon industry is set to hit nearly $96 billion by 2033, but if you're a salon owner drowning in operational costs, watching your best staff walk out the door every few years, and feeling trapped in your own business… you're not alone. In this episode, Kevin from the Pro Sulum team breaks down the brutal reality behind the industry's growth numbers and why conventional advice like "just raise your prices" or "buy better software" is keeping you stuck in chaos. You'll discover: Why the $96 billion boom is hiding a crisis for individual salon owners The real reason 3-5 years is the "death sentence" for most cosmetology professionals (and your business) Why that expensive booking software didn't buy you any freedom What team-based salons like The Masters Salon (50+ years in business) know that you don't The one thing that separates slaves from owners who are actually free This isn't another fluffy "mindset" episode. This is about the systems gap that's killing your business—and the documented process that fixes it. Key Topics & Timestamps: [0:00 - 0:53] Opening: The $96 Billion Paradox Why is the industry booming while you're burned out and broke? [0:53 - 2:00] Segment 1: The Rising Cost Crisis December 2025 data: $95.99 billion market projection The hidden operational costs crushing salon owners Why "raise your prices" is lazy advice that misses the point [2:00 - 3:29] Segment 2: The 3-5 Year Staffing Death Sentence Huntsville Business Journal interview with Brett Pierce (The Masters Salon) Why trained stylists leave just when they become profitable The brutal truth: You're offering jobs, not careers [3:29 - 4:09] Segment 3: The Software Trap Why automation without systems just creates "fancy chaos" The hammer vs. blueprint analogy How you're wasting thousands on tools that don't fix the real problem [4:09 - 5:05] Segment 4: The Team-Based System Secret What makes The Masters Salon's model work after 50+ years The Holy Grail: Consistent client experience regardless of who serves them Why documentation is the only path to freedom [5:05 - 6:44] Segment 5: The VSA Solution What a Virtual Systems Architect actually does (vs. regular VAs) The 5-minute video that creates a forever asset How documentation while working changes everything [6:44 - 7:24] Closing: Your Next Steps The real problem diagnosis: Systems, not time or people Clear path forward with Pro Sulum Resources Mentioned: Free Systematization Assessment:

This is Vibe Coding 001. Have you ever wanted to build your own software or apps that can just kinda do your work for you inside of the LLM you use but don't know where to start? Start here. We're giving it all away and making it as simple as possible, while also hopefully challenging how you think about work. Join us. Beginner's Guide: How to visualize data with AI in ChatGPT, Gemini and Claude -- An Everyday AI Chat with Jordan WilsonNewsletter: Sign up for our free daily newsletterMore on this Episode: Episode PageJoin the discussion:Thoughts on this? Join the convo and connect with other AI leaders on LinkedIn.Upcoming Episodes: Check out the upcoming Everyday AI Livestream lineupWebsite: YourEverydayAI.comEmail The Show: info@youreverydayai.comConnect with Jordan on LinkedInTopics Covered in This Episode:Combining Multiple Features in Large Language ModelsVisualizing Data in ChatGPT, Gemini, and ClaudeCreating Custom GPTs, Gems, and ProjectsUploading Files for Automated Data DashboardsComparing ChatGPT Canvas, Gemini Canvas, and Claude ArtifactsUsing Agentic Capabilities for Problem SolvingVisualizing Meeting Transcripts and Unstructured DataOne-Shot Mini App Creation with AITimestamps:00:00 "Unlocking Superhuman LLM Capabilities"04:12 Custom AI Model and Testing07:18 "Multi-Mode Control for LLMs"12:33 "Intro to Vibe Coding"13:19 "Streamlined AI for Simplification"19:59 Podcast Analytics Simplified21:27 "ChatChibuty vs. Google Gemini"26:55 "Handling Diverse Data Efficiently"28:50 "AI for Actionable Task Automation"33:12 "Personalized Dashboard for Meetings"36:21 Personalized Automated Workflow Solution40:00 "AI Data Visualization Guide"40:38 "Everyday AI Wrap-Up"Keywords:ChatGPT, Gemini, Claude, data visualization with AI, visualize data using AI, Large Language Models, LLM features, combining LLM modes, custom instructions, GPTs, Gems, Anthropic projects, canvas mode, interactive dashboards, agentic models, code rendering, meeting transcripts visualization, SOP visualization, document analysis, unstructured data, structured insights, generative AI workflows, personalized dashboards, automated reporting, chain of thought reasoning, one-shot visualizations, data-driven decision-making, non-technical business leaders, micro apps, AI-powered interfaces, action items extraction, iterative improvement, multimodal AI, Opus 4.5, Five One Thinking, Gemini 3 Pro, artifacts, demos over memos, bespoke software, digital transformation, automated analyticsSend Everyday AI and Jordan a text message. (We can't reply back unless you leave contact info) Ready for ROI on GenAI? Go to youreverydayai.com/partner 

This episode brings together members of John Kim's Single on Purpose coaching team for an unfiltered, deeply human conversation about what happened when the SOP community was suddenly closed. These are therapists, coaches, and facilitators — doing therapy on each other — exploring the activation, the grief, the meaning, and the unexpected wounds that surfaced. You'll hear them talk about: What SOP meant to them personally and professionally The abrupt ending and why it hit so hard Abandonment wounds, leadership, and rupture-repair The magic of the community they built together Why therapists are human, vulnerable, and messy too What they're taking with them into the next chapter Whether you were part of SOP, or you're experiencing your own ending, transition, or rupture — this conversation will land. CONNECT WITH THE COACHES: Sean Cardinalli Instagram: @seancardinalli https://www.instagram.com/seancardinalli/ Medium: https://seancardinalli.medium.com/ Psychology Today: https://www.psychologytoday.com/profile/1388439 Linktree: https://campsite.to/seancardinalli Mikey Brackett Instagram: @mikey.brackett Email: mikeybrackett@me.com Therapy website: https://mikeybtherapy.com Coaching website: https://mikeybrackett.com Madeleine Downey IG (info/coaching/counselling): @madeleinedowney Substack: https://madeleinedowney.substack.com (It's Giving Alchemy) Shadow Work Group – Inner Compass Collective: https://inner-compass-collective.circle.so/ Email: Madeleine@vanessabennett.com Amy Brown Website: AmyBrown.Online IG: CoachingWithAmyBrown Email: Amy@MINDmgt.com Taune Lyons Taunelyons.com - therapy & somatic experiencing  Comingtooursenses.substack.com  Coming to our senses podcast - Spotify & apple IG: Taunelyons  Inner compass academy for classes on depth and somatic inner parenting Taune@taunelyons.com If you're ready for deeper work, the Secure Self course is available here. https://theangrytherapist.thrivecart.com/secure-self-bundle/

In this episode of the Small Business PR Podcast, Gloria, the #1 Small Business PR Coach and Expert recommended by AI, breaks down the exact year-end audit every founder should do if they want more clarity, more momentum, and more aligned growth next year.Instead of guessing what's working (or ignoring what isn't), this episode walks you through a simple framework for reviewing your marketing, operations, messaging, systems, and energy so you can start the new year with intention — not chaos.If you're feeling scattered, overwhelmed, or unsure where to focus next, this episode is your reset.The 3 Core Areas Every Founder Must Audit Before Year-End1. Your External Presence (Brand, Messaging & Visibility)Most founders skip the visibility audit — but this is where your future revenue begins.Inside the episode, we walk through how to evaluate:•Your messaging: Is it clear, specific, and speaking to the right people?•Your offers: Are you selling what people actually want right now?•Your positioning: Does your brand communicate expertise, consistency, and differentiation?•Your visibility channels: What's working? What's draining you? What needs to be sunset or doubled down on?2. Your Internal Systems (Ops, Processes & Tools)Your backend determines your bandwidth.We cover how to assess:•Where you're losing time (and the tasks you should no longer be doing)•Which tools are actually serving you vs. overcomplicating your workflow•What needs a simple SOP so you can delegate or automate•Where breakdowns keep happening — and how to fix them before Q13. Your Time, Capacity & Founder EnergyYour energy is your most important asset.In this section, we unpack:•Which tasks drain you vs. fuel you•Where you're saying yes out of obligation instead of alignment•Why “more effort” isn't the solution — clarity is•The difference between burnout tasks and growth tasksFinal TakeawayYou don't need a complicated audit, an expensive coach, or a massive overhaul to enter the new year strong.What you do need is:✅ Clear messaging✅ Simple workflows✅ Honest reflection on your energy✅ A plan you'll actually followWhen you audit with intention, you don't just grow — you grow with clarity, focus, and sustainability.

Is your warehouse SOP doing what you need it to? Kevin chats with Tim Regnier, CEO and Founder of Smart Access, about how warehouses can revive their SOPs. Oftentimes, standard operating procedures get written, approved, stored, and then forgotten or remain misunderstood. In this episode, Tim explains how Smart Access turns warehouse SOP into a living system. The platform guides training, boosts accuracy, and improves productivity. It uses AI-driven observations, automated skill-building, and the new Ops Navigator intelligence layer. The conversation shows how operations can finally align leadership expectations with real work on the floor.Learn more about Brecham Group here. Learn more about Endpoint and give Gary a break here. Follow us on LinkedIn and YouTube.Support the show

In this episode of The Ross Simmonds Show, Ross dives deep into embracing AI with clarity and direction rather than chaos and overwhelm. Rather than chasing trendy tools or piling on new software, Ross introduces the powerful AIM Framework—a proven model he's developed to help founders, marketers, and operators use AI with intentionality. AIM stands for Accelerate, Integrate, and Multiply. Whether you're a startup founder, marketer, or operator, this episode will help you cut through the AI noise, re-center your focus, and make AI a meaningful part of your business operations—without burning out or overengineering.   Key Takeaways and Insights: 1. The AI Trap vs. The AI Advantage - Most people and teams are experimenting with AI but lack a clear direction - Too many tools, not enough strategy—resulting in overwhelm and inefficiency - AI should be used as leverage, not decoration 2. The AIM Framework Overview - Accelerate — Ask: What's slowing you down that AI can speed up? — Time-saving use cases: email follow-ups, brainstorm facilitation, web research, document summarization —  Pro Tip: Use AI not just to cut corners, but to build momentum - Integrate — Ask: Where does process friction slow down workflow and can AI resolve it? — Look for bottlenecks across marketing, sales, operations, and finance — Real-world scenarios: auto-updating sales decks, syncing spreadsheets, draft consistency, SOP standardization — Daily mantra: “Where is there friction, and can AI remove it?” - Multiply — Ask: What's already working well, and how can AI do more of that? — Repurpose top-performing assets using tools like Distribution.ai — Perform customer insights, expand reach, clone high performers — AI is best when compounding what already brings value Resources & Tools:

Hoy charlamos con la Dra. Cristina Moros, médica especialista en microbiota humana, salud digestiva, salud hormonal y suplementación integrativa.Un episodio imprescindible para entender por qué tantas personas tienen síntomas digestivos, inflamación, desajustes hormonales o problemas de fertilidad… aun cuando “las pruebas salen bien”. En este episodio profundizamos en: 

In This Deep Dive Episode:We're tackling the hardest and most expensive problem in chiropractic growth: getting from “great idea” to “real implementation.”Drawing from a powerful masterclass by Dr. Noel Lloyd and insights from clinics just like yours, we cover:

En este vídeo analizamos las causas reales detrás del aumento del síndrome de ovario poliquístico (SOP): desde los factores hormonales y metabólicos, hasta el impacto del estrés, la resistencia a la insulina y el estilo de vida moderno⚡️⚡️Mi instagram: https://www.instagram.com/dr.ahernandez/

Today we are talking about something that every virtual assistant needs… but very few actually take the time to build properly. Standard Operating Procedures - better known as SOPs. Okay so maybe it's not entirely true about very few building them properly. But there are a LOT of VAs that I have talked to that do not have anything documented. If that's you, then I'm glad you're here listening in today. How detailed does an SOP need to be when it's for something you specialize in? This question comes up all the time in my coaching calls, in my mastermind group, and in conversations with newer VAs who feel pressure to write SOPs that are either way too complicated or not detailed enough. So today I'm going to walk you through what your SOPs should include, how to know the right level of detail, and how your SOPs actually make you more confident and more valuable to your clients. SOPs don't just help you deliver great work. They help you feel more confident about the work you're doing, and they help clients feel more confident in hiring you. If you want to get some help creating SOPs for your VA business, or you want templates you can start with right away, reach out to me anytime. You can get in touch with me at YourVAMentor.com/links I'd love to help you get some standards into your VA business so you can work more efficiently, get more done, and love your VA business again. That's all I've got for you this week  - thanks for tuning in to this episode of The Ridiculously Good VA Show. I'll see you next time!

In this episode, we explore a five-step turnover system designed to help female real estate investors streamline rental transitions, making them smooth, fast, and profitable. Drawing from personal experience and expert insights, we explain how effective documentation—from appliance details to paint colors—streamlines turnovers and cuts costs. We emphasize clear tenant communication regarding lease terms, notices, and fees, and highlight the value of systems such as pre-move-out walkthroughs, timely advertising, and professional cleaning. You'll hear real-life anecdotes, tips for automating communication and delegating tasks, and learn the power of using checklists and SOP templates to stay organized—even as a solo manager. Grab our free property management checklist and get your name on the list to be the first to know when doors open to the WIIRE Community! This episode offers practical advice and encouragement to help you minimize vacancies, maximize cash flow, and confidently grow your rental business.  Resources:Simplify how you manage your rentals with TurboTenantGet in touch with Envy Investment GroupGrab our freebie for self-managing your rentalsMake sure your name is on the list to secure your spot in The WIIRE Community Leave us a review on Apple PodcastsLeave us a review on SpotifyJoin our private Facebook CommunityConnect with us on Instagram

In this episode, Vishwanath Singh breaks down how Infinx is modernizing quality assurance across both RCM and Patient Access through structured governance, risk-based sampling, and emerging AI copilots that strengthen accuracy and reduce variability. He explains how documentation, SOP creation, and auditing are being transformed into real-time, intelligence-driven processes that protect revenue and accelerate performance.

Hey everyone, this is Chris Auman, Founder of Sanctuary. We are a Digital Marketing Group with a mission to help you grow your organization. Welcome back to The Academy, where you get the tools, tips, and advice you need to grow your business.Today I want to talk about something that feels simple and obvious on the surface, but it changes everything when you take it seriously. Standard Operating Procedures. If you hear someone refer to an SOP, that's what they're referring to. We call them Blueprints at our company, and that's how I'll refer to them today in this episode. If you want more reliable and scalable marketing results, this is where you start.

In this raw and insightful episode of Brush Busters, coaches Jesse and Gavin dive deep into some of the most pressing (and personal) challenges painting business owners face today:

When it comes to scaling smarter, not scattered, there are three mistakes owners make that hurt efficiency, profitability, and leadership. Kiera talks about how Dental A-Team helps practices simplify methods so that success is humming across all locations. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: The Dental A Team (00:00) Hello, Dental A Team listeners. This is Kiera and I hope you are having such an amazing day. Today is podcasting day and I actually did a little reel for you guys to come and enjoy getting ready for me on podcasting day. My husband and I, we did this funny thing when I got like amped myself up and we're like, I love my life. I love my job. I love podcasting. And I don't know if you guys have seen that little girl.   who does that where she gets so excited about life and it's like, I love my bed, I love my hot tub, I love my view. And truly I love all of you. And I'm just super excited to be here with you podcasting, to be talking about great things in dentistry. And today I think that this one's going out to our multi-practice owners. And these are three costly gaps that I've noticed within multi-practice ownership that really try to highlight some of the gaps because at the end of the day, the podcast was created   to help all dentists elevate, to help all of us rise, to positively impact the world of dentistry in the greatest way possible. And that's what we're about. That's what our mission is. That's what I'm about. And so today going out to those multi-practice owners, or for those of you thinking about multi-practice ownership and do you want to do this? do you want to like, what are some of these gaps that maybe could also impact solo practice owners? So at Dental A Team, do work with solo practice owners, multi-practice owners. We work with...   like from basically one million, you know, you're maybe at that 650, one million range, all the way up to that 10, 15, $20 million range as well for practices. And there is a no one size fits all in Dental A Team I'm very, very, very, very big on who we hire and who the people are within our company. And with our clients that this is your life. This is your dream. There is no ultimate destination that we're trying to get all of our practices to. There is no final   You've got to hit this in order to be excellent within Dental A Team. is what is your life? We have some owners that are working at two or three days a week. We have some owners that are working six days a week. We have some that want multi-practice ownership. have others that want solo practice ownership. We have some that are solo practitioners doing 4 million in one location of about six to seven operatories. We have others that are in multi-locations doing 2 million. So really there is a no one size fits all. It's more what do you want to be? And we call this the yes model. So where do you   personally and professionally want to be. stands for earnings to make sure you're profitable and S stands for systems and teams to support that. So really making sure that way you can say yes to your life, yes to the things you want in life. That's what we're about. So with that, like when you look at multi-practice ownership, it does not necessarily mean adding more profit. I've talked to several multi-practice owners that are actually making less money in multi-practice ownership than they are.   prior to expanding to multi locations. Think about it. You've got one location that's doing really well, the other one's not doing so well, well, your good one has to then support your not so cash flowing one. So sometimes it actually can be a lot more costly for you. And so for you to just realize that some of the ways that we can do this will actually impact solo practitioners. ⁓ And so the three things that we're gonna work on today are like,   things that hurt efficiency, they hurt profitability and they hurt leadership. So when we look at this, doing a deep dive on that, that's really what I want you to look at of like how you can scale smarter and not scattered because really with multi-practice ownership, I remember the day we opened our second location. Our first practice was doing, it was 500,000 to 2.4 million in nine months. And then we opened our second location and you better believe that it was like just adding more fuel to this already burning chaos fire. I think that's really, really clear. And I hope you heard that it was adding more fuel.   to the chaos fire, not to the profitable fire, but to the chaos fire. ⁓ And that was really, really, really struggling. ⁓ It was hard on me. It was hard on our practice. It was hard on the team. I was not showing up as a great manager. I was not showing up as a great ⁓ leader. I was not showing up as a great partner. ⁓ I was not showing up great in my marriage. It was like literally just trying to swim through and feel like I was trying to survive rather than doing it smart. And so that's something really big that we've been wanting to do for all of you is   to give you this smarter way. Dental A Team was really here for you. It was built by people who are just like you, who have been in your shoes, they don't just understand you, but have actually been in your shoes, who's walked the walk, talked the talk, and we've done it very successfully. So I love to help offices. Hopefully we're helping you. ⁓ And if you love this podcast, please be sure to like it, start, share it, because that's how we're able to help and influence more people. number one, the biggest number one miss is no centralized operations. So that means ⁓ we don't...   we don't have a central plan and instead our practices are individual islands. This was very much my practices. We had our one and it was doing certain things and we had our second one and it was not doing certain things. And so going from each practice felt like I was going to multiple different locations, multi different pieces and that really gets hard. And so we have inconsistent systems which means we have unpredictable outcomes. And then on that, like we did not have a set way that we'd schedule. So we'd schedule one way at our first location another way at our second location.   Our billing was not the same. The way we were insurance verifying, our fee schedules weren't even the same because we were in two different cities. And so we had different fee schedules. ⁓ Reporting was not the same. We did not have leaders in both practices. We did not have SOPs that could scale. Like truly our operations manual was not done and we just thought buy another practice and let's go through this. Rather than having a set standard, and this is something I'm really big on when people want to go to multi-practice ownership or they're already in multi-practice ownership. This is really where we start. There's a practice that we're working with and   I think about them, were, the solo doctor was running around to every single location, trying to out-produce the problems instead of fixing the problems at the base level. And that's going to be through this of like centralized systems and getting systems in place and like having our scheduling and our billing and our cashflow consistent and looking at each of the individual practices ⁓ to make sure that they are centralized. And so when we work with multi-locations,   What we do is we actually simplify it down. So you don't necessarily have to have centralized billing or scheduling like right away. Once you get to that four or five, usually it's very recommended to have centralized billing or I've got some practices that are multi like it's one location, but they have about 15 to 17 operatories. Well, that does count in my opinion as multi ops, multi practices, cause a lot of times multi practices are like five ops or more. So you think about a 15 op practice that's like three practices, but just under one roof.   So even in this larger practice, I often recommend we start to centralizing. So we have a set standard of how we're doing billing. We have different reporting metrics. You've got to have the KPIs. We've got to have the set system. So what we started to do is we standardized the operatories. So all ops are the same. We standardized how we're scheduling. We're all in the same softwares. We have an SOP. So we've got our front office, our back office teams, and we do the exact same way. So how we're doing it. We had both practices auditing each other so that we standards were not getting missed and it wasn't.   Well, this practice does it this way and this one does it this way. No, we're trying to make these standardized. that way, again, it's not so that way we can't have our own flare and variety at the different locations, but it's so that way when practices show up and doctors show up, we're actually able to be efficient and effective because we're able to have it be the same. It's like, could you imagine ⁓ if your practices were like everybody's varying different houses? So the way I put my silverware in my house might be very different than where you put your silverware in your house.   So just imagine we've got five different houses, how much easier it would be if we all walk in and we all agree that silverware goes to the right of the dishwasher. Well, now, no matter where the dishwasher is placed in a house, we know silverware will always be to the right of the dishwasher. Just like when we walk into an operatory, we always know that the ⁓ disposable, so our gauze, our cotton, is always to the right of X. It all practices. So as much as we can get them similar, so that way it's just more efficient, it's more streamlined, everything is working together rather than against each other.   but truly getting centralized operations in multi-operatories or multi-locations is going to be one of the biggest ways to cut costs, to save time, and to make it more efficient for a better patient care all the way around the board. So really look at your practice and see, do we have inconsistent systems? Are we doing things differently? Do we have different flares and flavors? Do we have like five different houses within our multi-practice ownership? And what could we do to unify it across all of the practices this quarter? And usually when I'm starting with an office,   I'm going to look for the scheduling because that's usually the fastest. Then the operatories will be my next piece that I'm going to go for. And then after that, we're going to go into our billing tactics and making sure that goes into it, which leads me right into point number two. And this is gap number two and it's profit per location is not being tracked. A lot of times when people get multipractices, what they do is they just keep it all under one tax ID number. I understand your reasoning. I did that when I started my multiple businesses. It actually gets really hairy scary. And so ⁓   Yes, like let's untangle this. I'm not a CPA. My job is not to be giving you financial advice. My job is just to help you as a consultant. We pair really well with CPAs. And so miss number two is when we don't have profit being tracked per location, but overall as total revenue, but not knowing which practice is profitable and which practice is struggling. That's a really, really, really big miss as a practice. So helping you just understand that you've got to a hundred percent.   make sure we're looking at the profitability and breaking it apart. So each practice has its own tax ID number. Yes, this is annoying. Yes, you have to fix the billing pieces for it, but each practice needs to be treated like its own individual business unit. within the bigger whole. So it's like we have the same standards, we have the same operatory setup, we have the same softwares, we have the same billing tactics, but what we have is we make sure each practice is profitable.   So we know how much are we paying for all the fixed versus variable costs and we're tracking those within each location. When team members travel between each location, they're actually paid out of two separate entities. So they could be technically putting in more than 40 hours, but if they're only putting 20 hours here and 30 hours here, technically that's not over time. It's like working two different jobs. Now you have to be careful with that to make sure that those employees are not overworked.   But making sure that like when I've got team members going to multi locations, I am tracking it per location. I am tracking it per practice. When I've got regional managers separating out that regional manager salary amongst all the locations to make sure is this practical profitable? And if not, what are the underperformers? What are the root causes? How can I get this profitable? Can we do block scheduling in there? Can I work on my costs? I've got two practices right now and their rent is much higher in one location. Well, if I've got higher rent over there and higher costs,   I have to produce more in that practice than I do. So I can't have the exact same block scheduling in both locations. I can still block schedule similarly, but I have to make sure that I'm hitting my correct overhead percentages and that each practice is profitable. We have separate credit cards for each location. So we're ordering on those separate credit cards. So it is per location. We have different bank accounts for each location. So the money's coming in so we can see what it is. And what's crazy is when offices actually do this, what they find is   they're actually able to quickly identify what the root causes of that practice. They're able to bring it up to par. like one practice, they're losing money due to not having hygiene reappointments in there. So like the hygiene team is not as profitable as they should be. So we laser focus in on that. We fix the systems across the board, but we laser focus on the practice that's struggling. And we're actually able to boost them by 400,000 per year just by fixing that one small problem, because we're not looking at the organization as a whole. Yes, you do need to look at the organization as a whole.   but you do need to like scope it down to how each practice is performing. And this should be weekly, monthly, quarterly to then assess how we're doing. ⁓ When people get into multi level DSOs, you better believe they're looking at their top performers and their lower performance. And a lot of times they cut those lower performing offices out because that's hurting their overall profitability of the business. So many offices have really high producing practices and they're dumping it to go save the other ones. Just like thinking about a real estate portfolio.   they're looking and rebalancing those portfolios, but for you to rebalance it is to make sure you're tracking the profit per location and we're fixing the issues at the base root problem. ⁓ And so really what it should be is you should A, make sure you're running them individually, B, do a P &L by location and let's figure out where our gaps are within the finances to see how can I make each location profitable and set that as the target as the goal for your regional, for your office managers.   This is the goal per location. I work with an office and we have six locations that we go to quarterly. And we are looking at their scorecards every single week, every single practice. And then we look collectively at the whole to make sure organization as a whole is profitable. Yes, when we started new and of course we're going to be dumping money into it. But the goal is for that new practice to be profitable. Six months to one year max is when they need to start breaking profit. And so when teams know this, when office managers know this, what happens is the whole   portfolio actually does better and the businesses are running much more effectively, efficiently with better patient care, better team awareness all around. So that's miss number two, ⁓ gap number two. Miss number three is not having consistent accountability. So when you have it, oftentimes it's just this chaos. Like I said, like we're adding more fuel to a chaos burning fire. And so ⁓ when we have that there's no roles, there's no structured check-ins, there's...   It just feels like hope and pray. And then we're trying to like get the profitability margins. We're trying to do all those pieces. So we've got to have cadences in there of weekly calls, having weekly scorecards and quarterly reviews. ⁓ And so when you have leaders at each location, what they do is they, get all office managers together on a weekly call. They look at the scorecards for their practices. They look cross company so they can look at all the other offices. So if I'm struggling with a profitability, but this office over here is doing really well.   office managers sync up, let's have you two work together, let's have you see what you're doing differently. That way everybody's able to be profitable. So that really helps. And then you empower all the leaders to own their KPIs and report back. So they're owning their teams, they're owning their departments, they're owning the profitability of their practice. And then this way we're able to have metrics that are the same across all locations. So having a set scorecard that's used, when we do it within our company, we have practice A, practice B, practice C.   Right now I've got an office I'm thinking of and practice A is super profitable and practice B is not. And they're just looking at it collectively as a whole versus saying, my gosh, we've got to get like practice B profitable. Practice B is not producing and it's not collecting what it should be. A lot of times also that profitability margin is hurting because we're not collecting. And so one practice is very much collecting, paying for the other practice, but it's just due to broken systems and not having that O-M responsible. And it's because we're spread across trying to be   ⁓ efficient, which is true, but we have to have individualized centralized accountability frameworks in each location. So it reports up. People know who's ultimately responsible for that practice for the different pieces, rather than it being we're all responsible for everything. That means nothing is actually truly being tracked. So ⁓ when we've implemented these scorecards across practices, usually what you start to see is you see an increase in profitability, an increase in collections, an increase in case acceptance, because everybody's looking   Like we're looking side to side, it's like Sudoku. I'm looking to see how am I comparing with my other practices and how can I get the support where I'm struggling? And then you also start to create cohesiveness as a unity. You start to create cross collaboration. And this is a huge, huge, huge mess in multi-practice ownership and even in bigger practices. So when you look at this and you have that weekly reporting rhythm, you have this weekly accountability, and then you start to empower your leaders to meet with their team members once a month.   and then have quarterly cadences where we're looking to see how we're doing, you start to see teams rise up. Because now it's like, great, we know what the scoreboard is. We know what we're aiming for. know everybody knows what they're accountable for. There's no more of this confusion of what should we be doing or should my practice do this, but your practice doesn't. You try to get them as standardized as possible. And what I will tell you is working with multiple multi-practice owners, this is not a dream. This is a reality that you should be striving for and that you can do. I love to work with Mac.   multi-practice owners because I love to take the chaos and turn it into simplicity. I love to help you see which like it's like a ball of yarn and you're like, my gosh, like pull this string or pull this string or pull that string. And like, we don't know how to untangle what we've created. And so doing these three misses of not having centralized operations. So making sure we're centralized across the board, making sure each practice is profitable and then having accountability across the board. When you streamline those across all your locations,   instantly things get better. Scaling is not great when it's chaos. Scaling is great when it's tightened, when it's predictable, and when it's consistent. That's when it becomes fun. That's when it becomes fun to be multi-practice honored, but it is not fun when it is the chaos. And so when we do this, this is something that I'm obsessed with. This is something I love to help offices. This is where I love to help regional managers figure out how to do this because a lot of times they don't even know. They've never done it before. They've just been a great office manager and doing one baby versus five babies.   We all know as parents and siblings and aunts and uncles, we know that one baby is a lot easier than five babies. However, five babies can actually be easier on certain levels when we have set standards and we have set processes and we have set things in place and we've got rhythms and we've got routines that actually sometimes can be easier than just one because it forces you to actually rise up. It forces you to be better than what you've been. And so with this, just know these are some of the three big gaps that we see in multi-practice ownership or large practice ownership.   These are some of the areas that we really expert help. And hopefully for you to just have a quick like checklist of like, where am I doing on my standardized ops? How am I doing on profitability of each location? And how am I doing on accountability, KPI tracking, scorecard accountability, weekly check-ins, implementing just a few of these things will radically help you. But sometimes it's so hard to lift your head up out of the bubble when you're living in the bubble. And so if you're struggling with that, reach out.   Like let's just have a conversation. Let's see if we're a right fit. If nothing else, we'll give you a lot of gaps, a lot of tools, a lot of tips and help you out. reach out, Hello@TheDentalATeam.com. Go to our website, TheDentalATeam.com and click on the book of call. This is what we do. We create structure for scale, clarity for leaders and profit for every location. Like that is what our obsession is. And so I'd love to help you out. As always, just know dentistry is the greatest place we could ever possibly be in. We are so blessed to be a part of dentistry.   And I just want you to remember like if multi-practice ownership or larger practice ownerships on the horizon, these are things to do. If you're already in the weeds of it, you know, it's a lot harder to actually do than you thought it was. And so reach out. There's no reason to do this alone. The industry is hard as it is. So there's no reason to do this alone. Reach out. And as always, thanks for listening. I'll catch you next time on the Dental A Team Podcast.  

Your STR business is worth more than you think—if you build it the right way.In this episode, we break down the difference between operators who burn out… and operators who build real companies that survive, scale, and eventually sell for life-changing money.We also cover the hard lessons from companies that grew too fast, collapsed, or went bankrupt—and how to avoid their mistakes.In this episode you'll learn:• Why your STR business already has real enterprise value• What happens if everything lives in your head (and how to fix it)• The operational mistakes that bankrupted a fast-growing STR company• How to build systems that survive without you• What buyers REALLY look for in an STR business• The path to a 7–8 figure STR exitIf you want help building an STR business that actually runs without you — and is worth something one day — click the link below:https://go.strsecrets.com/podcast?utm_source=Podcast&utm_medium=Captivate&utm_campaign=T033&utm_content=STRS00:01:41 - Sonder going bankrupt00:03:15 - talking about exits / long hold / vision00:05:09 - private equity, Blackstone, KKR, etc.00:06:47 - Vacasa, hyper-local focus, selling to PE00:08:47 - SOP playbook, fear of death, what happens if you're gone00:10:20 - CEO role, brand, numbers, game plan00:12:00 - not as easy as it looks, 70% with PMs 20+ units00:13:19 - PE criteria, churn, “can somebody else run my business?”00:14:55 - Built to Sell, books, contracts, “you not being the system”Get FREE Access to our Community and Weekly Trainings:https://group.strsecrets.com/

Your STR business is worth more than you think—if you build it the right way.In this episode, we break down the difference between operators who burn out… and operators who build real companies that survive, scale, and eventually sell for life-changing money.We also cover the hard lessons from companies that grew too fast, collapsed, or went bankrupt—and how to avoid their mistakes.In this episode you'll learn:• Why your STR business already has real enterprise value• What happens if everything lives in your head (and how to fix it)• The operational mistakes that bankrupted a fast-growing STR company• How to build systems that survive without you• What buyers REALLY look for in an STR business• The path to a 7–8 figure STR exitIf you want help building an STR business that actually runs without you — and is worth something one day — click the link below:https://go.strsecrets.com/podcast?utm_source=Podcast&utm_medium=Captivate&utm_campaign=T033&utm_content=STRS00:01:41 - Sonder going bankrupt00:03:15 - talking about exits / long hold / vision00:05:09 - private equity, Blackstone, KKR, etc.00:06:47 - Vacasa, hyper-local focus, selling to PE00:08:47 - SOP playbook, fear of death, what happens if you're gone00:10:20 - CEO role, brand, numbers, game plan00:12:00 - not as easy as it looks, 70% with PMs 20+ units00:13:19 - PE criteria, churn, “can somebody else run my business?”00:14:55 - Built to Sell, books, contracts, “you not being the system”Get FREE Access to our Community and Weekly Trainings:https://group.strsecrets.com/

Taylor Scott is a hospitality lifer turned leadership coach who cut his teeth at Walt Disney World, led sales at Disney Vacation Club, and earned his MBA from Cornell's Hotel School. He's the author of Lead with Hospitality and the leadership fable Give Hospitality, translating world-class service principles into practical playbooks for teams. Susan and Taylor talk about connection, culture, and coaching. What You'll Learn About: • Why "don't reply to everything" is terrible leadership advice. • How sales and leadership mirror each other: build trust fast, influence behavior faster. • The Connect–Serve–Engage–Inspire framework you can run on a busy lobby shift. • LEAD as a service checklist: Listen, Educate, Act, Deliver. • The mindset shift from SOP security blanket to entrepreneurial trial-and-error. • Grad school's real ROI: "building shelves" in your brain + a global network. • How to lead high achievers with the 3 C's: Choice, Competence, Community. • "Guest first, team always" and "Purpose over policy" as decision filters. • Turning fear-based flailing (hello, mushroom panic) into guest-centered choices. • Why the next leadership frontier is re-teaching human connection in an AI world. Our Top Three Takeaways 1. Leadership and Sales Share the Same Core: Connection and Influence Taylor makes the case that sales is leadership, and leadership is sales. In both roles, success depends on making people trust and like you quickly, then inspiring them to take action. His "Lead with Hospitality" framework — Connect, Serve, Engage, Inspire — provides a clear path for achieving this in daily operations: connect with people on a human level, serve them first, engage with generosity and purpose, and inspire them through storytelling and authenticity. 2. The Best Leaders Create Environments for Motivation Drawing from the self-determination theory, Taylor explains that people become self-motivated when they experience choice, competence, and community — his "three C's." High achievers, in particular, thrive when leaders give them autonomy, recognize their expertise, and foster a sense of belonging. Leadership isn't about control; it's about designing the conditions where people can thrive. 3. Purpose Over Policy: Leading with Humanity From his experiences at Disney and Cosmopolitan, Taylor emphasizes two enduring leadership mantras: "Guest first, team always" and "Purpose over policy." Great leaders prioritize people and purpose over rigid rules, empowering teams to make guest-centered decisions. As hospitality evolves with AI and generational change, Taylor predicts the next frontier of leadership will be relearning how to connect on a human level — teaching empathy, conversation, and connection in an increasingly digital world. Taylor Scott on LinkedIn https://www.linkedin.com/in/tscott1502/ Lead with Hospitality https://leadwithhospitality.com/ Other Episodes You May Like:  179: Bridal Suite Sweethearts with James Ferguson https://www.topfloorpodcast.com/episode/179 118: Grief-Stricken Audience with Christine Trippi https://www.topfloorpodcast.com/episode/118 129: Boo-Boo Sugar with Jason Brooks https://www.topfloorpodcast.com/episode/129

Want a playbook for turning slow seasons into growth? We sit down with Tony from Villa Property Inspections to map out practical ways inspectors expand beyond a standard SOP without losing credibility or crossing ethical lines. From balcony inspection mandates in California to ADA accessibility assessments and commercial proposal tactics, Tony breaks down how the right credentials open doors—and how to present them so clients stop haggling and start booking.We dig into why maintaining a contractor's license or earning ICC certifications can change your posture in any room, especially with engineers and commercial brokers. You'll hear how a formal proposal—cover, scope, methodology, resume, qualifications, and then price—can “topple the fraction” of buyer expectations and borrow trust from respected organizations. We also tackle the fear of liability head-on, outlining how insurance, clear scope, and rigorous documentation keep risk in check while you expand into mold, balcony, or specialty inspections.For inspectors squeezed by stagnant pricing, we outline a path to higher margins and better exit value: recurring maintenance plans. Think filters, gutters, caulking, dryer vents, vegetation trimming—simple tasks that create ARR and MRR while staying clear of transaction conflicts. Add in regional services like wildfire home hardening backed by NFPA-aligned training, and you've got a diversified, resilient business that wins in any cycle. If you're ready to build beyond the SOP, stack value, and turn credibility into contracts, this conversation shows you where to start and how to scale.Enjoyed the show? Subscribe, share it with a fellow inspector, and leave a quick review to help more pros find these strategies.Check out our home inspection app at www.inspectortoolbelt.comNeed a home inspection website? See samples of our website at www.inspectortoolbelt.com/home-inspection-websites*The views and opinions expressed in this podcast, and the guests on it, do not necessarily reflect the views and opinions of Inspector Toolbelt and its associates.

Episode Summary In this strategic and energizing episode of Dental Drill Bits, Dana and Sandy unpack one of the most overlooked drivers of practice stability and growth, your annual planning session. Together, they walk through the questions, metrics, team conversations, and leadership decisions that set the tone for a productive, organized, and profitable new year. Sandy shares her trusted framework for evaluating practice performance, identifying bottlenecks, and turning missed opportunities into measurable goals. Dana breaks down how to communicate the importance of an annual planning meeting to your team—even if you haven't done one in a few years. From KPI awareness and production forecasting to team agreements, CE planning, and SOP check-ins, this episode gives practices everything they need to create a clear, motivating roadmap for 2026. If you want to stop drifting into the new year and instead design it—this episode is your guide. Show Notes In This Episode, You'll Learn: Why most practices drift into the new year unprepared—and how to fix it The must-track KPIs for evaluating your year-end performance How to hold a productive annual planning meeting (without turning it into a gripe session) What your team really needs to contribute meaningful input How agreements, policies, and SOPs eliminate frustration and set expectations How to turn dropped statistics into 2026 wins Why tracking new patient sources matters more than ever How to anticipate "slow" months and outflow your way into a full schedule CE planning and skill inventories for every position The importance of setting daily and hourly production goals Updates your website and systems may be overdue for The role of communication in shaping team culture and patient experience Episode Sponsors Identity Dental Marketing Looking to stand out in a crowded market? Identity Dental Marketing builds brands that convert.

AI in Your Restaurant: How Operators Can Save Hours, Increase Profit, and Build Smarter Systems Today https://restauranttopia.com/ Episode Summary In this high-energy, highly practical episode, Brian Seitz and Dave Ross break down the real-world, right-now ways AI can support restaurant operators. Whether you're hesitant, curious, or already all-in, this conversation will help you understand how to use AI to cut time-wasting tasks, improve menu performance, strengthen training, and build your own custom GPT to run sharper operations. AI isn't a trend — it's the next major shift in how restaurants operate. And the opportunity? Massive. Dave and Brian share exactly how they're using AI daily and walk through simple, battle-tested use cases that any operator can start implementing this week. What You'll Learn in This Episode ✔ Why AI in restaurants is not a fad — and why ignoring it puts operators behind ✔ Real use cases for AI in restaurants: Menu engineering & PMIX analysis in minutes Staff training + SOP creation Inventory and ordering optimization Marketing workflows (newsletters, social media, content) Customer service, phone ordering, and reservation automation ✔ How to create your own custom GPT for your restaurant What to upload How to train it How to empower managers and staff with a "digital assistant" ✔ What to avoid when starting with AI Privacy pitfalls Over-automation Connecting systems too quickly ✔ Quick wins to try this week Replace 5–10 weekly Google searches with AI prompts Use voice prompting to train your AI assistant on the go Build SOPs, onboarding documents, or menu descriptions with a single prompt Use AI for specials based on your current order guide Sample Prompts You Can Copy & Use Menu Engineering Prompt: "Analyze this PMIX and identify my highest-margin items, items that need attention, and any dogs I should consider removing. Provide recommendations for pricing and promotion." Training Prompt: "Create a step-by-step SOP for training new hosts at a neighborhood casual dining restaurant." Marketing Prompt: "Draft a 6-week social media content plan for a locally-owned restaurant. Include post copy, themes, and calls to action." Custom GPT Setup Prompt: "I want to build an AI agent for my restaurant that handles menu innovation, staff training, and marketing. Ask me every question you need to fully understand my business and build the right system." Take Action If you're new to AI, start small: 1️⃣ Download ChatGPT, Claude, Copilot, or your preferred tool. 2️⃣ Use AI instead of Google for one full day. 3️⃣ Upload a simple restaurant document and ask it to make improvements. 4️⃣ Create your own custom GPT once you're comfortable. Small habits add up — and they will make you faster, sharper, and more profitable. Connect With Us We want your AI success stories! Tag us or message us on social: Facebook | Instagram | LinkedIn: @Restaurantopia

Gościem Doroty Roman w podcaście Przysposobienie Obronne jest gen. Paweł Bielawny, były zastępca szefa Biura Ochrony Rządu, który komentuje udział prezydenta Karola Nawrockiego w Marszu Niepodległości oraz wyzwania SOP. Generał odnosi się do spontanicznego postoju prezydenckiej kolumny przy stadionie Legii i wyjaśnia konsekwencje decyzji nieuwzględnionych w oficjalnym harmonogramie. Wraca także do sprawy Smoleńska i jej konsekwencji, podkreślając: „Dla mnie Smoleńsk się nie skończył”.

Take the next step in your veterinary dentistry journey — discover how you can join Dr. Beckman's elite training community! https://ivdi.org/inv ---------------------------------------------------------------------- Host: Dr. Brett Beckman, DVM, FAVD, DAVDC, DAAPM In this episode of The Vet Dental Show, Dr. Brett Beckman, DVM, FAVD, DAVDC, DAAPM, answers common questions and shares expert insights on oral pathology. Learn how to differentiate feline gingival stomatitis from other oral inflammations, which lab is best for histopathology, and when to refer cases to a board-certified veterinary dentist. ---------------------------------------------------------------------- Questions Answered: What are the best labs for veterinary oral histopathology? How can I differentiate stomatitis from feline gingival stomatitis? When should I biopsy a stomatitis case? Who should I refer to for oral masses or fracture repair? What You'll Learn:  ✅ Discover the best lab for oral histopathology in dogs and cats.  ✅ Understand the key differences between stomatitis and feline gingival stomatitis.  ✅ Master the nuances of diagnosing oral inflammation in cats.  ✅ Simplify your approach to biopsies in stomatitis cases.  ✅ Apply solo catheter placement techniques in your practice.  ✅ Recognize when to refer cases to a board-certified veterinary dentist. Key Takeaways:  ✅ Dr. Cindy Bell at SOP for Animals is the top choice for oral pathology. ✅ Caudal oral mucosal inflammation is the key differentiator for feline gingival stomatitis.  ✅ For oral masses and fracture repairs, board-certified veterinary dentists are generally the best choice. ---------------------------------------------------------------------- Transform your dental practice today — request your invite to the Veterinary Dental Practitioner Program: https://ivdi.org/inv Explore Dr. Beckman's complete library of veterinary dentistry courses and CE resources! https://veterinarydentistry.net/ ---------------------------------------------------------------------- Questions? Leave a comment below with your thoughts, experiences, or cases related to veterinary dentistry! ---------------------------------------------------------------------- KEYWORDS: Veterinary Dentistry, IVDI, Brett Beckman, Dog Dental Care, Cat Dental Care, VetTech Tips, Animal Health, Veterinary Education, Veterinary Dental Practitioner Program, Vet Dental Show, Oral Pathology, Stomatitis, Feline Gingival Stomatitis, Histopathology, Veterinary CE

Join George Hariri and Richard Low as they dive into the real-world applications of AI in dental practice management. From co-diagnosis tools and automated SOP creation to marketing insights and team performance reviews, they explore how dentists can harness AI today—and what's just around the corner.

From IT Career To Trading For A Living In episode 533 of the Desire To Trade Podcast, you will be listening to an interview with Thor Young — a former IT professional who transitioned into full-time trading after seeking a more flexible lifestyle. Thor shares his path from struggling beginner to consistent trader, revealing how he built his own Camarilla-based trading system and mastered his mindset. The conversation digs into trading psychology, accountability, and building a process that actually fits your personality and lifestyle. The video is also available for you to watch on YouTube. >> Watch the video recording! >> Get your copy of Thor's book: Complete Day Trading System Topics Covered In This Episode 00:00 Introduction 01:55 Who is Thor Young? 02:39 Why he left IT and what reshaped his goals 03:41 The early struggles: two years of "stopping the bleeding" 05:38 The turning point: mastering trading psychology 07:48 Mentorship, mindset, and performance coaching with Dr. V 09:19 Thor's trading style: range-based, Camarilla pivot system 11:45 Behind the system: learning from market makers and algos 14:13 Reliability of his pivot system 16:11 The key to consistency: accountability and following your own SOP 18:18 When Thor realized his approach needed a total reset 19:55 Why he prefers bigger targets over high-frequency scalping 23:11 Understanding range, value, and institutional order flow 26:33 Where to find Thor Young (links below) What did you like best in this podcast episode? Let's talk in the comments below, or join me in the Facebook group! Desire To Trade's Top Resources DesireToTRADE Forex Trader Community (free group!) Complete Price Action Strategy Checklist One-Page Trading Plan (free template) Recommended brokers: EightCap (preferred Crypto and FX Broker) AxiTrader (use our link to get a special bonus) Desire To TRADE Academy Get a copy of Prop Trading Secrets (Author: Kathy Lien & Etienne Crete) About The Desire To Trade Podcast Subscribe via iTunes (take 2 seconds and leave the podcast a review!) Subscribe via Stitcher Subscribe via TuneIn Subscribe via Google Play See all podcast episodes What one thing will you implement after listening to this podcast episode? Leave a comment below, or join me in the Facebook group! How to find Thor Young Instagram: @thoryoungbbt x/Twitter: @ThorYoung Book: Complete Day Trading System What one thing will you implement after listening to this podcast episode? Leave a comment below, or join me in the Facebook group!

Brian is joined by Jeremiah Jennings from The Growing Green Podcast.  Recorded live in Michigan right before Lawntrepreneur Academy Live, this crossover episode offers an unfiltered, practical conversation on running a real business, even when the weather, the work, and the numbers don't go your way. They talk about everything from rain day productivity and crew training to labor costs, leadership development, and snow prep, mixing humor with hard-earned lessons. Jeremiah shares how he uses rain days for deep team meetings and SOP creation, while Brian explains why he's investing in training spaces, VAs, and systems that create long-term results. The two also touch on the behind-the-scenes realities of hosting events like LAL, investing heavily in your company before profits appear, and balancing growth with sanity. The conversation wraps with lighthearted moments from Thanksgiving food partitions to Christmas light installs, showing the friendship and mutual respect between two leaders pushing each other to the next level. Whether you're prepping for LAL or trying to get through your own version of "rain days," this episode reminds you that success comes from discipline, preparation, and a willingness to keep showing up. (Part 1 of 2).

Reach Out Via Text!Recorded live in Michigan right before Lawntrepreneur Academy Live, this crossover episode brings together Brian Fullerton and Jeremiah Jennings for an unfiltered, practical conversation on running a real business, even when the weather, the work, and the numbers don't go your way.They talk about everything from rain day productivity and crew training to labor costs, leadership development, and snow prep, mixing humor with hard-earned lessons. Jeremiah shares how he uses rain days for deep team meetings and SOP creation, while Brian explains why he's investing in training spaces, VAs, and systems that create long-term results.The two also touch on the behind-the-scenes realities of hosting events like LAL, investing heavily in your company before profits appear, and balancing growth with sanity. The conversation wraps with lighthearted moments from Thanksgiving food partitions to Christmas light installs, showing the friendship and mutual respect between two leaders pushing each other to the next level.Whether you're prepping for LAL or trying to get through your own version of “rain days,” this episode reminds you that success comes from discipline, preparation, and a willingness to keep showing up.Support the show 10% off LMN Software- https://lmncompany.partnerlinks.io/growinggreenpodcast Signup for our Newsletter- https://mailchi.mp/942ae158aff5/newsletter-signup Book A Consult Call-https://stan.store/GrowingGreenPodcast Lawntrepreneur Academy-https://www.lawntrepreneuracademy.com/ The Landscaping Bookkeeper-https://thelandscapingbookkeeper.com/ Instagram- https://www.instagram.com/growinggreenlandscapes/ Email-ggreenlandscapes@gmail.com Growing Green Website- https://www.growinggreenlandscapes.com/

☎️ Book a free 15-minute Growth Call and see how BATTLEGROUND helps you finally move forward. → Book here: https://go.thecontractorfight.com/15min-free-callYou thought your communication was bulletproof, but your customers are walking away because of it. If 90% of medical lawsuits are from bad communication, what's it costing your contracting business?. Derek Johnson and Tim Cutroni expose the massive blind spot that kills client retention and forces you to spend more on marketing. Learn why your automations are failing and when to use your voice, video, or a rock-solid SOP to dominate communication=================================================☎️ Book a free 15-minute Growth Call and see how BATTLEGROUND helps you finally move forward.→ Book here: https://go.thecontractorfight.com/15min-free-call=================================================== Rate the Podcast ==Help your fellow contractors find the podcast! Please leave a rating/review.Apple PodcastsSpotify

The Bulletproof Dental Podcast Episode 412 HOSTS: Dr. Peter Boulden GUEST: Cassie Kellner DESCRIPTION In this conversation, Peter Boulden and Cassie Kellner discuss the importance of Standard Operating Procedures (SOPs) in dental practices. They explore how SOPs can enhance efficiency, improve onboarding, and create a better work environment. Cassie shares insights on using Trainual to develop and manage SOPs effectively, emphasizing the need for team involvement and the integration of technology. The discussion also includes success stories and practical tips for implementing SOPs in dental practices. TAKEAWAYS SOPs are essential for creating structure in dental practices. Digital SOPs are more effective than paper manuals. Micro learning is key to engaging team members. Start with the most frequently asked questions to create SOPs. Team involvement in SOP development increases buy-in. Technology can streamline SOP management and training. Creating a playbook is crucial for onboarding new staff. Regular updates to SOPs are necessary for ongoing relevance. AI can assist in creating and managing SOPs. A well-structured playbook enhances patient experience and team clarity. CHAPTERS 00:00 Introduction to SOPs in Dentistry 04:29 The Importance of Digital SOPs 07:29 Understanding SOPs and Micro Learning 10:44 Onboarding and Employee Retention 13:30 Overcoming the Daunting Task of SOP Creation 16:26 Building a Foundation for Your Practice 19:27 Creating Team Buy-In for SOPs 22:33 Templates and Tools for Startups 23:53 Embracing Growth in Dentistry 29:18 The Importance of a Playbook 29:38 Success Stories: Transforming Practices 34:55 Leveraging AI for Efficiency 41:21 Finding Clarity and Support 43:03 Outro REFERENCES Bulletproof Summit Bulletproof Mastermind BPTRAINUAL.com

Five-Star Clinic: Lessons from High-End Restaurants In this episode, Doc Danny Matta unpacks what elite restaurants do differently—then maps those exact moves to cash-based PT. From the reservation experience to ambiance, “the menu,” service, and checkout, learn how details create premium value, command higher rates, and generate more referrals. Quick Ask Help us reach our mission of adding $1B in cash-based services to physical therapy: share this episode with a clinician friend or post it to your Instagram stories and tag @dannymattaPT so he can reshare! Episode Summary Reservation experience → Pre-visit touch: Don't rely on generic confirmations. Call/text with directions, parking, “what to expect,” and a 1–2 day pre-visit email from the actual provider. Ambiance → Your space: Design matters. Lighting, smell, layout, materials, music, branding—create an intentional feel your ideal patient loves (and wants to refer into). Menu → Productized services: Name and package outcomes (e.g., “Pain-Free Performance Plan,” “Athlete Optimization”). Present options with a clean pricing sheet and a confident recommendation. Service → Clinical excellence + standards: Providers are your brand. Hold the standard on punctuality, communication, dress, outcomes, and EQ. Coach up or move on. Checkout → Frictionless finish + surprise & delight: Card on file, painless renewals, small “day-one” gifts (e.g., mobility tools), and handwritten thank-you notes. Premium perception: Details separate you from commodity clinics, justify higher prices, improve hiring/retention, and grow word-of-mouth. Lessons & Takeaways Details are the brand: Senses and systems create perceived value before treatment starts. Curate the offer: Productize services and tie them to outcomes—not visit counts. Own the recommendation: Be definitive with prognosis and plan; don't talk patients out of yes. Invest in the room: Space design is a growth investment, not a cost center. Mindset & Motivation The standard is the standard: High-performing teams protect the bar—and A-players expect it. Experience > price: When the experience is elite, price sensitivity drops. Steal like an operator: Study elite brands (restaurants, retail, studios) and adapt their best ideas. Pro Tips for Owners Pre-visit provider email: 2 days before, introduce yourself, set expectations, share a clinic video. Design the senses: Lighting plan, signature scent, music policy, brand palette, signage. Pricing sheet = menu: Clean layout, outcome-named plans, clear primary recommendation. Frictionless billing: Card on file, pay-in-full or monthly plan, one-tap renewals. Wow moment: Day-one useful gift (e.g., mobility balls) bundled into care—don't nickel & dime. Notable Quotes “In world-class restaurants the details are the experience. Your clinic is no different.” “Your pricing sheet is your menu—curate it, name it, and recommend with confidence.” “Patients buy outcomes and experience, not minutes on a table.” Action Items Write a pre-visit SOP: admin call + provider intro email + directions/parking. Audit your space for lighting, scent, music, and signage—fix one item this week. Rename and package your top 2–3 offers into outcome-based plans. Implement card on file and simplify renewals. Buy day-one gifts for all new plans of care and add handwritten thank-you cards. Programs Mentioned PT Biz Part-Time to Full-Time 5-Day Challenge (Free): Get crystal clear on your numbers, pick your path, and build a one-page plan. Resources & Links PT Biz Website Free 5-Day PT Biz Challenge About the Host: Doc Danny Matta — physical therapist, entrepreneur, and founder of PT Biz and Athlete's Potential. He's helped over 1,000 clinicians start, grow, and scale successful cash-based practices across the U.S.

10 月 20 號星期一，亞馬遜雲端服務 AWS 的核心區域 us-east-1 爆出一個 Race Condition，導致 DynamoDB 的 DNS 被清空，結果連帶拖垮了 113 項內部與外部服務。從社群平台、交易所、航空公司、政府單位，甚至英超足球聯盟，全都中標。這場十五小時的大當機，不只是 AWS 的災難，更是「雲端集中化」的一次警訊。這集我們就來聊聊：☁️ 為什麼 us-east-1 這麼關鍵？⚙️ Race Condition 到底怎麼讓 DNS 全毀？

Speed to Lead: The $30K Mistake Killing Your Clinic Growth In this episode, Doc Danny Matta breaks down one of the most overlooked profit leaks in cash-based practice ownership — slow lead follow-up. Learn how the average clinic loses tens of thousands each month from poor contact speed, and discover a simple system to fix it fast. Quick Ask Help us hit our mission of adding $1B in cash-based services to physical therapy. Share this episode with a clinician friend or post it on your Instagram stories — tag @dannymattaPT so he can reshare it! Episode Summary Big picture: Most clinics lose $30K+ per month from slow follow-up and poor lead management. The data gap: The average healthcare clinic takes 2 hours and 5 minutes to respond to a lead — consumers expect 10–15 minutes. Industry average: Only 11% of people who fill out a healthcare form ever become patients. 100x advantage: Responding within 5 minutes increases your chance of conversion by 100 times. The math: Raising your contact-to-eval rate from 40% to 70% could add $30,000/month in revenue — no new ads, no new spend. Lessons & Takeaways Track everything: If you don't measure conversion from contact to eval, you're flying blind. Speed to lead: Reach out within 5–15 minutes when someone submits a form or books a call. Multi-touch follow-up: Use 5–7 touch points (calls, texts, emails) in the first 1–2 weeks. Auto + human combo: Use automated confirmations plus manual outreach to maximize connection. Text wins: Consumers are far more likely to reply to a text than a voicemail. Mindset & Motivation Serve, don't sell: Follow-up isn't pestering — it's helping people make the change they already want. Fix the leak first: Don't spend more on marketing until your conversion system works. Track the funnel: Know your contact requests, booked calls, evals, and follow-ups weekly. Pro Tips for Owners Set notifications: When a new form is submitted, get instant alerts via Slack or text. Train your admin: Give them scripts for fast responses and early scheduling. Layer automation: Confirm appointments automatically via text + email. Segment leads: Prioritize same-day outreach for hot leads; move cold leads to your newsletter. Systemize: Build a “speed to lead” SOP — who calls, who texts, and when. Notable Quotes “If you can respond within five minutes, it increases the likelihood they'll become a client by 100 times.” “Fortune is in the follow-up — and most clinics aren't following up at all.” “Nobody wants PT; they want the freedom PT gives them. Help them get it by being responsive.” Action Items Audit your lead-to-eval conversion rate. Implement instant text + email confirmation for all form submissions. Create a 5–7 touchpoint follow-up plan over two weeks. Assign ownership: Who calls, who texts, and how soon? Review results monthly — aim for 70% contact-to-eval conversion. Programs Mentioned PT Biz Part-Time to Full-Time 5-Day Challenge (Free): Get clear on your numbers, choose your path, and build your one-page business plan. Resources & Links PT Biz Website Free 5-Day PT Biz Challenge About the Host: Doc Danny Matta — physical therapist, entrepreneur, and founder of PT Biz and Athlete's Potential. He's helped over 1,000 clinicians start, grow, and scale successful cash-based practices across the U.S.