The Healthcare Leaders Podcast

This week Pippa Short talks to Richard Springham, founder and CEO of Skittle Media, to discuss the launch of Solli, a website focused on the global pharmaceutical media industry.The mission of Solli is to consolidate, educate, and elevate the industry to better serve healthcare professionals and patients.We discussThe impact of AI on the industry, including personalisation of content and changes in search behaviour.The trend of more informed patients and the importance of verifying health creators on platforms like YouTube.The need for the industry to adapt to evolving digital trends and collaborate to ensure accurate and relevant information is accessible to healthcare professionals and patients.

Today we're delighted to be joined by Abbas Kanani, Founder and MD of Chemist Click - and also Quincy - the digital prescribing platform.We explore all of the golden opportunities available for both patients and prescribing doctors, that Abbas and his team are trying to solve. Helping to streamline the traditional (archaic?) practice of private medicine prescribing. Join Medico marketing director, Louis Meletiou, as he welcomes Abbas as we cover the following topics:How Quincy aims to replace written prescriptions and streamlines the prescription fulfilment process.How the platform can enhance the value provided to patients and reduces time spent on admin for doctorsOpportunities to increase revenue for private clinics and improve patient engagement and transparency in the prescription process.How software like this can be easily integrated into existing tech stacks and offers transparent pricing for patients.If you're an individual clinician, or a decision maker in a private clinic or hospital, you won't want to miss this episodeFind Abbas and the team at quincy.health

Today we're delighted to be joined by Michelle Riddalls, PAGB CEO. In this insightful interview, we dive into the world of self-care and the crucial role of the consumer healthcare industry in empowering people to take control of their health.

In this eye-opening episode, we delve into the complex world of advertising regulations for prescription-only medicines and the challenges faced by online pharmacies, telehealth providers, and healthcare marketers. Louis is joined by our guest, James Walmsley, Managing Director of AdverCheck, shares his expertise on: The regulatory landscape and the roles of the MHRA, PAGB, ABPI, and ASA in overseeing advertising practices The grey areas in current guidance and how they may be confusing for some online companies The potential risks to patient safety when consultations become more like e-commerce transactions The impact of these practices on consumer healthcare companies and the future of prescription-to-OTC switches James also discusses the importance of striking a balance between improving access to healthcare and maintaining compliant and safe practices, and offers advice for pharmacies and pharmacists navigating this complex landscape. Whether you're a healthcare professional, marketer, or simply interested in the future of online healthcare, this episode is a must-listen.

Season 2 Episode 1 of the Healthcare Leaders Podcast. Host Ollie Capel (https://www.linkedin.com/in/oliver-capel/), Managing Director and Founder of Medico Digital, is joined by Zach Duenow (https://www.linkedin.com/in/zachduenow/), former Director of Brand Building for Haleon.  They explore the rise of AI in healthcare communications, discussing its potential to revolutionize patient engagement while emphasising the importance of maintaining a human connection. Show notes (00:39) Zach's experience with AI at Haleon and his new venture, Muse, which focuses on story-based strategy (07:56) The importance of using AI for augmentation rather than automation in healthcare communications  (15:50) Examples of AI being used effectively in diagnostics and the challenge of bringing humanity to healthcare marketing  (27:47) The potential for AI to enhance personalization in healthcare communications and support mental health (37:52) Future possibilities and challenges of adopting AI within life science organisations  Join Ollie Capel and Zach Duenow as they dive into the fascinating world of AI in healthcare communications. Discover how AI can be leveraged to create meaningful connections with patients and healthcare professionals while navigating the challenges of adoption within the industry. Don't miss this insightful discussion on the Healthcare Leaders Podcast! https://www.medicodigital.co.uk/

Summary: In this episode, Lizz is joined by Inara Sihat, heads of the Account Manager team at Medico Digital.    They get down to the nitty-gritty of agency-client relationships in healthcare and pharma, exploring what makes them tick, where things can go wrong and how clients can get most bang for their buck when working with agencies.   Including:  Different strokes for different folks: Clients and agencies come in all shapes and sizes - We explore how to adapt the approach to make each unique partnership work.  Why settle for meh? It's time to address the elephant in the room – why do clients stick with agencies who aren't delivering? We delve into the psychology of sticking with a bad deal and offer tips for clients who are struggling with a lacklustre agency partner. Dream clients: We unpick what client attributes help to build strong, successful client-agency relationships (spoiler alert: it includes having some difficult conversations!)  Mastering the craft: Lizz and Inara map out what separates an amazing Account Manager from a just-ok one, and what we look for when building out our Account Manager team at Medico Digital.    For more information about Medico Digital, visit us at www.medicodigital.co.uk or follow us on LinkedIn: https://www.linkedin.com/company/medico-digital/ 

In our latest episode, we dive into the science of simplicity and how it can help you supercharge your health and pharma marketing efforts.    We first gave this talk at the Healthcare & Pharma Comms & Reputation Conference in London in November, and have since had a ton of requests for a sharable version - so here goes!    During this episode, we discuss: The power of simplicity in healthcare and pharma marketing The impact of complexity and information overload in the digital age (including why complexity is a health equity issue) The historical and linguistic factors that contribute to complexity The importance of clear and relatable messaging   We share practical tips for making your marketing campaigns more memorable, and tried-and-tested techniques to create content that connects with your audience (and builds trust to boot!)    Not sure if it's worth simplifying your brand? Tune in to the full episode to find out why you can't afford not to...   Don't forget to like, subscribe, and share with your network! 

In this episode of The Healthcare Leaders Podcast by Medico Digital, we're joined by Ross Taylor, Digital Change Consultant.   In this episode, we talk digital transformation and building trust in the healthcare and pharma world.    Including -  Where digital transformation meets behaviour change The role of health literacy and access to health information  Ross's take on why techology - by itself - fixes nothing How healthcare companies can build trust - a simple model (with some new additions!)    You can connect with Ross: On LinkedIn - https://www.linkedin.com/in/rosstaylor/ At  www.invosphere.co.uk Or via email: Ross01@gmail.com    _________________   Links and resources mentioned by Ross:  Think big start small scale fast, the book on Amazon - https://www.amazon.co.uk/Think-Start-Small-Scale-Fast/dp/097365547X Justin Trudeau quote "Never before has change...." - https://www.changequest.co.uk/resources/tackling-pace-change-head-on/ Edelman Trust in Healthcare special report - https://www.edelman.com/trust/2023/trust-barometer/special-report-health   Health literacy really matters - http://annals.org/aim/article-abstract/747040/low-health-literacy-health-outcomes-updated-systematic-review   Ken Blanchard's Trust Model - https://www.mindtools.com/a3wluuu/blanchards-abcd-model-of-trust   Accenture report on AI - “3 out of 4 C-suite executives believe that if they don't scale artificial intelligence in the next five years, they risk going out of business entirely.  The same number who admit they struggle with scaling AI projects across their business.” - https://www.accenture.com/gb-en/insights/artificial-intelligence/ai-investments

In this episode of The Healthcare Leaders Podcast by Medico Digital, we're joined by Max Clark.    Max is Executive Producer at Shoot to Kill Studios, where he creates engaging film and video content for brands and agencies.   In this episode, we talk all things creativity in the world of healthcare and pharma.    Including -  How authenticity has disrupted the industry  How to manage timing and budgets to get the most 'bang for your buck' with video content Navigating creativity vs compliance (and why it doesn't have to be either/or)  Max's top tips for creative that connects   You can connect with Max at:  Shoot to Kill Studios - https://www.shoottokillstudios.com/ Email - max@stk.studio  LinkedIn - https://www.linkedin.com/in/maxdclark/   www.medicodigital.co.uk 

In this episode of The Healthcare Leaders Podcast, we're joined by Becca Evans; Freelance Insights Consultant.  Becca shares her insider knowledge on how healthcare and pharma brands can use Social Listening to supercharge their marketing campaigns.  Including:  What actually is social listening? (2:10)  How to make social listening more affordable for your healthcare brand(3:30)  How social listening can totally change your product and marketing strategy (6:49) Company's compliance responsibilities for social listening (16:00)  Combining social listening insights with other data sources for more holistic brand strategies (28:00)  Join us to explore how social listening is transforming healthcare marketing and strategy and the importance of data from real online conversations in understanding patient needs and trends in the healthcare sector.   Connect with Becca on LinkedIn: www.linkedin.com/in/beckaevans/

In this episide of The Healthcare Leaders Podcast, we're joined by Amy Ford, Data Protection Officer and Managing Director at Kaleidoscope Consultants.    Amy has worked in data governance roles across the NHS and private sector, including major pharmaceutical copmpanies and clinical trial organisations. During our episode, Amy shares her expertise on how health and pharma organisations can keep patient data safe and secure, which leveraging the massive benefits of data sharing.    Including:  How AI is changing the game in data protection (3:40) How synthetic data sets can reduce bias and risk (4:50)  How the pandemic has changed data governance (11:30) Ethics, GDPR and the challenges of global vs local compliance (12:40)  The future of data governance (19:05)   Join us as we explore the do's and do-not's of data protection in the healthcare and pharma sector, and how companies can safely use Big Data to improve the health of people around the globe.    Connect with Amy on LinkedIn: https://www.linkedin.com/in/amy-ford-5594b829/  https://kaleidoscopeconsultants.com/