European Union regulation on the processing of personal data
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In this episode of the I Can't Sleep Podcast, fall asleep learning about GDPR. What is GDPR? Funny you should ask. It's... wait, you'll have to listen to the episode to get that answer. Just know that it's super boring and you won't have long to learn about it because you'll be asleep. Good luck with this one. Happy sleeping! DoorDash Get 50% off up to $20 and zero delivery fees on your first order when you download the DoorDash app and enter code ICANTSLEEP. BetterHelp Visit BetterHelp.com/icantsleep today to get 10% off your first month HelloFresh Go to HelloFresh.com/50icantsleep and use code 50icantsleep for 50% off plus free shipping! Ad-Free Episodes Want an ad-free experience? Follow this link to support the podcast and get episodes with no ads: https://icantsleep.supportingcast.fm/ Jupiter CBD Oil Save 20% off your first purchase by entering GETSLEEP upon checkout, or click here: https://www.getjupiter.com/share/icantsleep SleepPhones Follow this affiliate link to purchase headphones you can fall asleep with: https://www.sleepphones.com/?aff=793 then enter the code ICANTSLEEP10 at checkout to receive a discount. This content is derived from the Wikipedia article GDPR, available under the Creative Commons Attribution-ShareAlike (CC BY-SA) license. The article can be accessed at https://en.m.wikipedia.org/wiki/General_Data_Protection_Regulation. Learn more about your ad choices. Visit megaphone.fm/adchoices
In this episode, host Bidemi Ologunde discussed an April 2023 meeting in Montréal, Canada.===Work from home, earn some extra income, and test new products before they hit the shelves. Earn up to $500 per week.>>> Click here to learn more
Yasir Ali is the Co-Founder and CEO of Polymer, a no-code platform that prevents sensitive data leaks across SaaS apps such as Google Drive, Slack, Microsoft Teams, and Zoom without slowing down an organization's operations.With Polymer, organizations can redact HIPAA, PCI, GDPR, CCPA, PHI, and other sensitive data in near real-time. This enables their employees to communicate and collaborate on SaaS apps at full speed without the need to police documents ahead of time or the worry of inadvertent transfer of sensitive information.Polymer has received a total funding of $6M+, and they have revenues over $2M+. Their clients include Signify Health, Edward Jones, Medly Pharmacy, and Routefusion.Yasir is a former Wall Street and hedge fund trader who worked for several companies, including Barclays Capital. He is also the founder of Dvega, an enterprise data and technology strategy consulting firm as well as a developer for credit-sensitive analytics for Bear Stearns Mortgage trading desk.Sponsors: Master Your Podcast Course: MasterYourSwagFree Coaching Session: Master Leadership 360 CoachingSupport Our Show: Click HereLily's Story: My Trust ManifestoSupport this show http://supporter.acast.com/masterleadership. Hosted on Acast. See acast.com/privacy for more information.
Artificial Intelligence and its applications are increasing every day. How do you manage AI? Especially, generative AI. Can there be an inclusive approach? Let us delve into topics like this in conversation between Cari Miller and Punit Bhatia as part of this episode of The FIT4Privacy Podcast. KEY CONVERSATION POINTS Where is privacy headed in world of generative AI? How would start ups navigate the framework of laws? Can procurement help play protect privacy in AI world? Steps in governing privacy ABOUT THE GUEST Dr. Cari Miller is the Principal and Lead Researcher for the Center for Inclusive Change. She is a subject matter expert in AI risk management and governance practices, an experienced corporate strategist, and a certified change manager. Dr. Miller creates and delivers AI literacy training, AI procurement guidance, AI policy coaching, and AI audit and assessment advisory services. She has worked with some of the largest brands in the world to successfully plan and implement complex business model shifts, system implementations, data science projects, process overhauls, product launches, organizational design and compensation alignments, and cultural improvement initiatives positively impacting thousands of employees, clients, supply-chain partners, and shareholders. Dr. Miller serves on the Board of ForHumanity, a non-profit developing AI audit criteria for high-risk systems and is the Vice Chair of the IEEE working group developing international AI Procurement standards. She holds a bachelor's degree in international business, an MBA in Marketing, and a Doctorate in Business Administration with a deep research background in AI related to HR tech and EdTech. ABOUT THE HOST Punit Bhatia is one of the leading privacy experts who works independently and has worked with professionals in over 30 countries. Punit works with business and privacy leaders to create an organization culture with high AI & privacy awareness and compliance as a business priority by creating and implementing a AI & privacy strategy and policy. Punit is the author of books “Be Ready for GDPR” which was rated as the best GDPR Book, “AI & Privacy – How to Find Balance”, “Intro To GDPR”, and “Be an Effective DPO”. Punit is a global speaker who has spoken at over 50 global events. Punit is the creator and host of the FIT4PRIVACY Podcast. This podcast has been featured amongst top GDPR and privacy podcasts. As a person, Punit is an avid thinker and believes in thinking, believing, and acting in line with one's value to have joy in life. He has developed the philosophy named ‘ABC for joy of life' which passionately shares. Punit is based out of Belgium, the heart of Europe. RESOURCES Websites www.fit4privacy.com , www.punitbhatia.com, https://www.linkedin.com/in/cari-miller/ Podcast https://www.fit4privacy.com/podcast Blog https://www.fit4privacy.com/blog YouTube http://youtube.com/fit4privacy --- Send in a voice message: https://podcasters.spotify.com/pod/show/fit4privacy/message
On this episode of Serious Privacy, Paul Breitbarth of Catawiki and Dr. K Royal talk about children's data, following the recent decision of the Irish Data Protection Commission in the TikTok case. Apart from a fine of 345 million Euro, the authority also ordered TikTok to change some of their policies, especially where children are concerned. Reason enough for us to dive a little deeper into children's data, age appropriate design, and what consent for children and their parents should look like.Age Appropriate Consent Code UKAge Appropriate Consent Code California If you have comments or questions, find us on LinkedIn, Twitter @podcastprivacy @euroPaulB @heartofprivacy and email podcast@seriousprivacy.eu. Rate and Review us! Proudly sponsored by TrustArc. Learn more about the TRUSTe Data Privacy Framework verification. upcoming webinars.#heartofprivacy #europaulb #seriousprivacy #privacy #dataprotection #cybersecuritylaw #CPO #DPO #CISO
In this episode of Law, disrupted, John is joined by Norman (Norm) E. Siegel, partner at Stueve Siegel Hanson LLP in Kansas City, Missouri. He is the lead plaintiffs' counsel in the $450 million settlement of a data breach class action against T-Mobile. They discuss how data breach litigation has evolved in the past 10 years. They discuss recent California legislation establishing statutory damages for data breaches in general, as well as for breaches involving medical information. They discuss legislation in other states, as well as the prospects for federal legislation establishing uniform national standards regarding data security similar to the standards in Europe under the GDPR. Finally, they discuss damages theories and how they have evolved in the past five years.Podcast Link: Law-disrupted.fmHost: John B. Quinn Producer: Alexis HydeMusic and Editing by: Alexander Rossi
Are you ready to dive into the future of privacy, AI, and data risk management?We have Russell Sherman CTO and co-founder of VISO TRUST, an AI-powered solution for third-party risk management. We discuss:Why AI is more than just a buzzword and why Privacy Pros need to adopt and adapt to stay ahead of the game How to leverage AI in third-party risk management to stay competitive The secrets to successfully transition into Privacy and specialise in AI If you want to be ahead of the curve and dominate in this space, this episode is a must listen.Russell Sherman is the CTO and co-founder of VISO TRUST, an AI-powered SaaS solution that scales and automates third-party risk management. He is an accomplished technology executive, security leader, and security product innovator, previously working at highly regulated technology companies, including ASAPP, Varo Money, LendingClub and Dell SecureWorks, with extensive experience in third-party cyber.If you're ready to transform your career and become the go-to GDPR expert, get your copy of 'The Easy Peasy Guide to GDPR' here: https://www.bestgdprbook.com/Follow Jamal on LinkedIn: https://www.linkedin.com/in/kmjahmed/Follow Russ on LinkedIn: https://www.linkedin.com/in/neverenoughinfo/Get Exclusive Insights, Secret Expert Tips & Actionable Resources For A Thriving Privacy Career That We Only Share With Email Subscribers► https://newsletter.privacypros.academy/sign-upSubscribe to the Privacy Pros Academy YouTube Channel► https://www.youtube.com/c/PrivacyProsJoin the Privacy Pros Academy Private Facebook Group for:Free LIVE TrainingFree Easy Peasy Data Privacy GuidesData Protection Updates and so much moreApply to join here whilst it's still free: https://www.facebook.com/groups/privacypro
Check out our newest podcast episode for Rising Tide Startups featuring Dana Lindahl, a thriving entrepreneur who is the founder and CEO of Legendary Podcasts. Dana shares his journey from freelance writing to starting a cold email company, and ultimately transitioning into podcasting guesting services. Through his experiences, he emphasizes the importance of adaptability and growth in the entrepreneurial world. Tune in to learn more about his insights on lead generation and how it has shaped his business model. Dana also offers valuable advice on team development, delegating tasks, and exploring new opportunities in the podcasting industry. This episode is packed! Here are a few takeaways: The Art of Lead Generation - Dana stresses the significance of directing prospective clients to appropriate resources, not just a homepage. Podcasting Benefits and Challenges - Podcast hosts have vast networks that lead to opportunities, but attribution tracking is challenging. Running a Two-Sided Marketplace - Dana has valuable insights into business management from leading a two-sided marketplace. He emphasized the importance of upfront service fees, avoiding overselling, and GDPR compliance. Listen to the full conversation here: YouTube: https://www.youtube.com/@risingtidestartups Apple Podcast: https://podcasts.apple.com/us/podcast/rising-tide-startups/id1330525474 Spotify: https://open.spotify.com/show/2eq7unl70TRPsBhjLEsNZR Catch up with Dana Lindahl here: LinkedIn: https://www.linkedin.com/in/dana-lindahl Website: http://www.legendaryleadgen.com If you enjoyed the show, make sure to follow, subscribe and please leave us a 5-star rating. Your company or brand needs its own branded podcast. PodBrand Media is an innovative and affordable way to generate new leads and create repurposable content. Learn more at https://Podbrandmedia.com Get your personal podcast off the ground with "How to Start a Podcast in 24 Hours" course by David Ezell. Learn podcasting essentials and save 20% by using the code RISING at realdavidezell.com/courses. Don't wait, start your podcast today.
In this episode, host Bidemi Ologunde discussed a two-pronged cyberattack that happened in April 2023 on an ad agency based in Houston, Texas.===Work from home, earn some extra income, and test new products before they hit the shelves. Earn up to $500 per week.>>> Click here to learn more
Mark Webber is the US Managing Partner of Fieldfisher, a London-based international law firm with offices in Europe, the US, and China. An English lawyer living in the Silicon Valley, Mark oversees the firm's US operations. As a recognized leader in privacy law with extensive experience working with the world's leading technology companies, Mark is known for finding innovative solutions to complex legal challenges. At Fieldfisher, Mark has been instrumental in establishing, nurturing, and expanding the firm's presence, operations, and services in the US. In this episode… Lawyers endorse the Data Privacy Framework as a valuable tool to mitigate cybersecurity risks. However, many experts argue that protecting businesses from other privacy risks — such as those posed by AI — is not enough. The draft of the European Union AI Act has sparked debate among privacy professionals, with some advocating for a prohibition on the unrestricted use of AI technologies such as biometrics in real time. Mark Webber, a seasoned lawyer with expertise in technology and privacy, disagrees with this approach. He cautions against AI's high-risk threats to transport, infrastructure, and decision-making. To mitigate these risks, Mark suggests that companies conduct an AI impact assessment, such as the one developed by the National Institute of Standards and Technology, before implementing generative AI systems. He also warns that, given the ever-evolving nature of AI, any governing policies will only be effective with proper education and training. In this episode of the She Said Privacy/He Said Security Podcast, Mark Webber, US Managing Partner at Fieldfisher, joins Jodi and Justin Daniels to discuss the US-EU Data Privacy Framework and AI. Mark explains how the framework will impact businesses, the European Union AI Act, the intersection of AI regulation with GDPR, and why organizations should consider implementing AI assessment frameworks.
On this episode of Serious Privacy, Paul Breitbarth of Catawiki and Dr. K Royal discuss privacy class action lawsuits featuring articles and information from Law.com with Richard Sheinis of Hall Booth Smith and Lisa Jaffee of Hiscox Insurance on Law.com about the class action “kill chain,” and one from Miller Nash by Brian Esler and Eva Novik on the new wave of class action lawsuits, featuring the Video Privacy Protection Act - and of course, mentioning our friends Ian Ballon of Greenberg Traurig and Constantine Karboliotis. If you have comments or questions, find us on LinkedIn, Twitter @podcastprivacy @euroPaulB @heartofprivacy and email podcast@seriousprivacy.eu. Rate and Review us! Proudly sponsored by TrustArc. Learn more about the TRUSTe Data Privacy Framework verification. upcoming webinars.#heartofprivacy #europaulb #seriousprivacy #privacy #dataprotection #cybersecuritylaw #CPO #DPO #CISO
In this episode, host Bidemi Ologunde talked about the increasing cost of watching content on streaming services.===Work from home, earn some extra income, and test new products before they hit the shelves. Earn up to $500 per week.>>> Click here to learn more
The 16:9 PODCAST IS SPONSORED BY SCREENFEED – DIGITAL SIGNAGE CONTENT What if you could use AI to make digital signage screen content relentlessly relevant? That's the premise and promise of what Korbyt calls Machine Learning Broadcast, new capabilities in the Dallas-based software firm's CMS platform. Using computer vision and machine learning, the idea is that if the platform can get a sense of what's making people stop and watch in a defined environment, then content can be optimized based on that interest. The system finds and schedules content to push to screens based on engagement metrics. How it all technically works is a bit over my shiny head, but I had a good chat with Korbyt CTO George Clopp about what's going on and its implications. We also get into what the future looks like for AI in digital signage. Subscribe from wherever you pick up new podcasts. TRANSCRIPT Geroge, thank you for joining me. We've chatted in the past. For those who don't know Korbyt, can you give me a rundown of what the company's all about? George Clopp: Hi, Dave. It's a pleasure to speak with you again. Yeah, Korbyt is at its root an employee engagement company. So we've got roots in digital signage, but our typical use case is using digital signage at corporate campuses and to communicate to employees, to increase employee engagement as well as to communicate real-time mission-critical stats as well. Is that pretty much the core vertical that you guys chase, workplace? George Clopp: It is. We are heavily into the workplace, meeting rooms as well. We do a lot with retail banks, a little bit into the retail space, but it's primarily corporate campuses. For those who don't know the company, it actually goes back a long way to Symon Communications days, right? You guys were doing workplace communications long before the digital signage industry discovered that. George Clopp: Yeah, exactly right, Dave. It precedes me. I've been here for seven years now. I can't even believe it, but that's how much I enjoy this space and the industry. I enjoy the company so much, but we had Target Vision, Symon Communications, and we've just evolved. I joined at the tail end of 2016 to develop the Korbyt platform, and obviously, we have to meet the needs of the digital signage industry, but we've had a really heavy focus on employee engagement as well. Is it interesting to see all these other companies who have more general offers, find their way into the workplace because they see that as an opportune vertical? George Clopp: Yeah, I view it as exciting. I think it's definitely a macroeconomic trend with the pandemic, post-pandemic, the modern workplace, everything is reimagining and reinventing and re-everything these days. I think it's good. It's a legitimate macro problem that everyone's looking to provide solutions to. So, I'm really excited. I love the industry myself. In some respects, you guys have been doing back-of-house, a lot longer than most companies would have. I mean, you're not just working in the offices, you're working in production areas and so on. George Clopp: That's correct. Heavy in manufacturing and heavy in the contact centers, anytime where you're doing mission-critical real-time data, you're connecting to an ERP (Enterprise Resource Planning), or yard management system, and you want to change or orchestrate the display and the surroundings based on data changing, we've got a deep background in that. Yeah, for contact centers, if I recall, years ago pre-arrival with the company, you were doing low-resolution LED readouts that were just telling people in the contact center about the average wait time on calls and things like that. George Clopp: Exactly, and that's matured over the years and now we're doing that on the desktop and on the mobile device as well. We still have some supply chains and some yard management systems in a warehouse, where we'll do the little blinky boards over the dock doors themselves. We range from the dock doors all the way to your mobile device now. The PR that came out about a new piece of functionality, your marketing talks about a million endpoints, 250 cloud migrations, and 100+ native integrations. A million endpoints, that's like a lot. George Clopp: It is. Yeah, scalability and being able to expand out to touch desktops, normal, typical digital science screens, and mobile endpoints. It's been a real focus on us for the last four or five years. So we're really proud to announce that, and then the back end, like you were talking about those native data integrations, I think that's really what sets us aside from a lot of our competition is making those really hardcore authentications and then that real-time pipe between us and the source systems. I know a lot of other software in our space that we run into, they talk about integrations. A lot of times it's really just a file, they're taking data from a source system. They're putting it into a CSV format or any kind of other format and then they're pulling that in. So that's really where we shine with that real-time data integration. Is that important in terms of a distinction when solutions providers and users are looking at data integration and they see that a CMS says, yeah we do data integration, we can integrate with your platform? It sounds like you're saying there are different tiers of that, and there's real integration and there's just like a baseline. George Clopp: Yeah, exactly. That's the right way to pick up on that day, for sure. When you need to orchestrate and change things in a 911 center or in a manufacturing-type environment and definitely in a contact center, speed is really the key there. So having something on a five-minute loop that's pulling a file, it's just not fast enough. So you need that real-time data, you need that high availability so that something was to break that you've got a backup in place and you can make sure that contact center, that supply chain, that 911 center is rolling smoothly. They're not just getting their data, but they're changing the experience of the data. That's another thing that we do, we pull in stats, but we also augment those stats and do value-added calculations on the stats, and then we trigger on those values to change the screen, or change the mobile device or change the desktop. So if you've got too many calls in the queue or you're running behind on this loading dock here, we'll change the entire experience for you based on that value-added stat that we do. I also assume that when companies talk about integrations, for very logical reasons, they're going to go to the most used platforms out there, whether it's Teams or God knows what. But if you have a hundred plus native integrations you're probably talking about some pretty exotic things that nobody's ever heard of, and if a company went in and said, we can integrate with their systems and they say, what those systems are, their eyebrows are going up, because they're thinking, I have never heard of that. George Clopp: Absolutely, Dave. There are some low-level protocols where we just integrate at a TCP level with a very proprietary protocol, but I would say the bulk of it is more modern, JSON-based RESTful interfaces, for sure and we like to distinguish between data integrations, business application integrations, and SSO integrations, in three categories there. So, like a Power BI or a Tableau or something like that would be more of a business application integration, and when we're talking data integration, we're talking more low level, running SQL against a data store, running web services, running SOAP-based web services, and to that extent. And again, that's why we call it out in our marketing because we do think that's a core differentiator for us. So just to go back to something, when you talk about a million endpoints, you're including desktops.. George Clopp: That's correct. Desktops and mobile devices, basically all of the endpoints that we talk to. Good. Back at the start of summer, you guys introduced something called, Machine Learning Broadcast. What is that? George Clopp: Yeah, fantastic question. We were involved with machine learning, and AI before it was really cool, so this was actually something we developed in 2018. We've been honing the model, and then we re-released it this year. But machine learning is a subset of AI, and we all know AI is a super big buzzword these days and when you peel that onion, there's levels of accuracy involved there, and there's a lot of hype around the world. But the reason why we called the feature machine learning broadcast is really to focus on the ML aspects of it, and it's a great business problem to solve because, at the end of the day, what we're really creating is a recommendation engine. And I think everybody's familiar with the Amazon recommendation engine, Instagram, and other social media platforms that are just, they're recommending content for you. That's essentially what we're doing here. We're using KNN Analysis, which is supervised machine learning to look at content that has some engagement with it, and that engagement could be measured by computer vision on a digital signage screen, it could be measured by interactivity with it on a desktop or interactivity with that content on the mobile device and then behind the scenes, all we're doing is we're finding out second, third, fourth-degree order content, that's related to the content that was engaging and then it's a feedback loop. We go ahead and automatically schedule that content and see how that content is engaged with so it's a self-learning feedback loop there and the whole purpose of it is to find content that's engaging and show more of that content to your employees. Could you give me a real-world kind of example of how that might work? George Clopp: Yeah, absolutely, Dave. Let's say a company's opening up a brand new office in Buenos Aires and for whatever reason, people really gravitate to that content. They look at it on the signage screen, on the fifth-floor break room, they're engaging with it on their desktop, they're looking at it on the mobile device. We learn from that engagement and say, okay, let's go ahead and find similar related content there. Let's find content related to office openings in Buenos Aires, and then let's go ahead and go further out and look at second, third-order tags. So that would be content related to South America as well. And then we automatically play that content, inject it back into the playlist, and our customers have complete control over whether it's automatic and which players actually get this content and which devices get it and then, we learn based on that content. So it's a feedback loop, and you might find in that case that your employees are really more interested in the geographic region than they are in the new office opening. So it's relentlessly relevant. George Clopp: Exactly right, Dave, and solving a real-world business problem because one of the challenges our customers have is, it's really arduous to constantly schedule new relevant content. The first couple of times you do it, you create a scheduled playlist. Yeah, it's okay, but it takes a long time and then, with Attention Deficit Disorder in today's modern world, people grow immune, and they tune out that same content over and over again. So, you need that fresh content injected to keep the employee's attention. I'm guessing that somebody's going to be listening to this and thinking, that's cool, but where on earth do I get, or how do I develop all this content so that I do have this somewhat bottomless hyper-relevant content available? George Clopp: Yeah, fantastic question. Right now, in its current stance with our ML broadcast, you need to have that content in your media library. We're not automatically going out to like copyright-free areas and pulling in content. But with our release coming out next year, it's called our AI employee engagement. With that, we'll automatically be creating and sourcing content for you on your behalf. Yeah, I saw a demo of something like that over in Germany a little while back with another company who, I'm sure you'll be happy if I don't name them, that was all about using what was available through an intranet and an extranet, and other resources to auto-generate content for screens. George Clopp: Yeah, it's opening up the whole world of generative AI. We're actually looking at both. Whether there are generative images, generative video, or generative text. Obviously, in our space, images and videos mean a lot, and there are different systems out there. There's DALI 2, there's stable diffusion. They've all got their strengths and their weaknesses. But we're combining that with templated-based content as well. So automatically generating content that's relevant based off of a text prompt is super useful. But in some cases, it might not be the right content that's generated. So we also will have a mixture of templated content as well. Yeah, I think templates are a big part of that. I've farted around with things like Mid Journey and so on, and you could see how it could go sideways on you really quickly if you left too much up to the machine. George Clopp: Exactly. It gets into that whole thing of prompt engineering. You got to be really good with your prompts, and they've all got issues like generating hands and things of that nature right now. But we want to be on the leading edge of this, use it where it makes sense. An area where we think it really makes a lot of sense, a preview into our AI Employee Engagement, is on mission values and goals. We feel like that's an area where our customers just don't communicate enough to their employees, like, there's cake in the break room, let's recognize employees. That's all part of it, but really just reinforcing, Hey, your goal in the finance department this week is to close your books three days earlier. And so, mix that text in with some great video or some great images that are created in the background using this generative AI. Yeah, I saw something on LinkedIn last night, and I commented on it because I thought it is great that there's a company that's using KPIs and messaging right on the production floor, and the person who posted about it said, this is not very sexy, but it goes to what's needed on the floor for those workers. But the problem was, it looked like hell. It was just black and white, and they were slapping up a whole bunch of Excel charts, like a stock of them and you'd need binoculars to even see them. So it's important to think about the presentation. George Clopp: Yeah, totally agree, Dave. I say this at all my speaking events: content is king, content is queen, and that still rules the day. When we're intermixing real-time data with content, it has to be visually appealing. You can't have 20 different stats on the screen; all of those rules of graphic design, I still think, hold true here. Do you see a day when things like scheduling and trafficking of content are largely automated and handed off to machine learning or some variant of AI? George Clopp: That's exactly what we're trying to build, Dave, with a release next year. With the ability, of course, to intervene, the ability for the communicator to come in and approve the content or really go ahead and bias the content and say, okay, I've got these 30 categories of content I see that I really want to bias, what the content areas could be. “Hey, I'm a new enroll. I'm a new first-time line manager. I'm a new director. I'm a new VP, and there's content associated with that new enroll.” They might want to bias that and increase the weight on it, decrease the weight on it, or take it out altogether. So there's still going to be that human touch involved in the ability to approve content, but the AI itself will take care of making sure that content is fresh and relevant. And the big problem we're solving there is just that, again, attention deficit disorder people have, if they see the same thing on the screen, week after week, they tend to tune out. So how can we think of innovative ways to display KPIs, display goals, display things that are really important to the company and give it a great background, give it a great video so that it gets employees' attention again? We're going to talk about machine learning. You reference AI-driven camera optics. Is that basically a computer vision? George Clopp: It is. Absolutely is, yes. Did you guys write your own, or are you using something like Intel's OpenVINO? George Clopp: Yeah, the two big ones out there, we've used OpenCV, that is, Open Computer Vision, and TensorFlow, and they both have their strengths and weaknesses, but there are higher order problems we're trying to solve here, and not reinvent computer vision so we're using some libraries for that. Is that just part of the mix of doing this sort of thing? Are there other technologies you can use to get a sense of dynamics in a venue? George Clopp: Yeah, I think so. Infrared detectors, pressure sensors that kind of tell you who's in that immediate vicinity. You're basically correlating that to human beings in the vicinity, how many human beings are there, and what was playing on the screen at that time. Yeah, so there are less technological ways to do this and still get some good results. AI is being talked about a lot as you've gone through about its potential to automate presentations. Are there other aspects to a digital signage company, the way your company operates, that you can use AI to help with marketing, help with customer contact, that sort of thing? George Clopp: Yeah, without a doubt. I'm sure you're reading everything. It's revolutionizing all traditional roles, right? Not just engineers writing code. You got a chat with a ChatGPT engineer. With Microsoft's Copilot, it's going to revolutionize the way we all use Excel and Word and PowerPoint and things of that nature. It's definitely revolutionizing marketing. Building product brochures for you automatically, things of that nature, and then, that naturally progresses into, is AI going to take all of our jobs, which I don't think so, going to help us all become more productive. The employees that really change and adopt the AI, I think they're going to be even more valuable than they are today. It's just the employees that just say, I'm not going to do this, and they refuse to allow their cheese to be moved, those are the ones that I think you have to watch out for. There's an increasing number of companies. I just wrote about one today that has gone down the path of headless CMS. The idea that you can leave the final presentation later, the interactive element, whatever it is to software developers at a large company or who works with a large company as a services company and the digital signage CMS is just the infrastructure, the foundational platform that does device management, scheduling, trafficking, all that sort of stuff. Are you seeing that demand in the marketplace? George Clopp: We're seeing the opposite. What you're saying absolutely makes sense, especially with my background and the way we've architected our product with microservices. What we're seeing, especially with our large enterprise customers is, they want a little more white glove service. Taking on the arduous task of piecing everything together, even with a microservices framework, is putting a lot of ownership on them. But that is not to say that there's not a need out there. We just really haven't found it. We've actually gone the opposite direction on our side, which has really served us well because we've gone from zero revenue in the cloud to 2 million. We brought on a new CEO, and we quickly ramped up to 20 million. I think it's working for us so far. Yeah, you're a very different company than maybe prior to you joining RMG Networks, that was a weird little side trip into digital out of home. George Clopp: It was. We see the artifacts and all that, but I think it's a great group of people here now. There's not a leftover where people have bad attitudes or anything like that. So really proud of where the company's been, the talent we've acquired. We've acquired people from all over the industry. Really love working with the current team and cross-functionally, not just engineering and support, which is what I run, but in sales and marketing as well. Yeah, it's interesting when you mentioned you've gone in the opposite direction of headless. I've heard that as well, particularly when you get into, like Fortune 500, Fortune 100 kinds of enterprise-grade customers. They want to outsource digital signage, by and large, in the same way that they've outsourced a lot of IT services. George Clopp: Yeah, absolutely. That's the same trend we're seeing, Dave too. It's a little bit of both, right? Everybody wants their cake and eats it too, right? Like they want you to have the ability to do it, but then when it comes time to actually execute on it, we typically find, Hey, we can help them get faster to market if we help augment their team. How important is security? George Clopp: Oh! It's Huge. We all know that the disaster scenario in digital signage, someone compromises your network and they put up some content images or videos that are not appropriate. Even more so with us being more omni-channel with desktop, mobile devices. We've got a data privacy officer, we're SOC 2 compliant. We do a lot of work in Europe so GDPR comes up a lot as well, data privacy. So I think it's super important. When I think you look at the different offerings out there and the first tier, we look and sound the same. So I think what you got to do with new prospects or new customers, they just got to peel that onion more. What does that really mean? What does it mean that you encrypt your data? Do you do it at rest? Do you do it in transit? Those kinds of things, and I think that's where you can tell the difference between different offerings. And are the people in the first and second meetings with prospective customers different than they were 7 years ago when you started? I'm hearing the IT people who used to come to meetings and sit there with their arms crossed, thinking, dear God, how long is this going to go on? They're now tending to lead these meetings. George Clopp: Yeah, I've seen it in multiple ways. Definitely, IT is still the big persona of the buyer here. But I'm also seeing less and less about speeds and feeds and players and hardware and transmission equipment and scalers and more about the final purpose of what we're trying to do. I'm just starting to see that shift. Seven years ago, I talked to people, and it's the AV integration guy. I don't really care what's on the screen. I just care that it's not dark. I don't want a screen that's down. That's their most important thing, and now I'm seeing that shift a little bit more towards they do care about the content, and they're bringing in more of the HR and the communications group involved and making sure that the platform can grow. I can create content on the platform or I can integrate with Adobe or SharePoint or something along those lines. But I still see it, especially AV/IT as a huge influence in the buying process. Yeah, certainly going back seven, eight years when I was doing some one-to-one consulting with enterprise level customers, that sort of thing, I would go into a first meeting, and I would say, okay, why do you want to do this? And it was always intriguing to see how often people would lean back in their chairs and say, I hadn't really thought about that. They wanted this thing, but as you say, they didn't really know what they were going to do with this thing. George Clopp: Yeah, exactly. And there's a little bit of power in that too. There's power to putting the latest and greatest screen technology in your office and giving you that modern technology look and feel but then just carry it one more step in the maturity direction and start focusing on the content too. Yeah, you can demonstrate innovation by having a big ass screen in your lobby, but if there's nothing useful on there, you're not really demonstrating a lot of innovation. George Clopp: Exactly, and I think there's still room for that super wonderful creative experience that's human-curated that graphic designers make, and they spend a lot of time getting just perfect in those high profile areas, like the lobby of a company, and then there's also opportunity for, new content generation automatically for me so that I don't have to necessarily sit here and handle this thing. So I think we're going to live in a world where both will be applicable. So you mentioned you, you're working on new iterations of AI-driven content. Is that the big kind of roadmap item for your company over the next year? George Clopp: Yes, it really is. Yeah. We've got a huge, large-player ecosystem, all the data integrations, and omni-channel platforms. So where our new development team is focused on is automating the content creation, automating that entire feed, if you will, so that it really takes that arduous process away from our communicator. How many folks do you have in the company now? George Clopp: We're a little under 70 people right now. So still a small company and I love it cause everybody has to wear multiple hats, do multiple roles. You have to bring a lot of energy to the company, and I just love that. I've just grown so fond of it over the last seven years. And is most of the team in the Dallas Fort Worth area, or are you all over the place? George Clopp: Since COVID, we're mainly in Dallas, but since COVID, a lot of us have moved out a little bit. So I'm actually in Colorado. Some of my engineering leads are in the West Coast, some are in Pennsylvania. So we're really practicing what we preach, the hybrid workforce. All right, George, thank you for spending some time with me. It was good to catch up. George Clopp: Yeah, it's fantastic, Dave. Thank you so much for taking time out.
The U.S. anti-monopoly trial of the century with the Justice Department taking on Google started yesterday a few blocks away in DC. Excellent! But how is it that in Europe Google already has faced $5 billion in fines for the same domineering abuses and already a year ago lost its appeal of that judgment? The latest episode of Rethinking Trade answers that mystery. Our guests unpack the specific policies safeguarding Europeans' privacy, busting Big Tech monopolies, and banning the most risky uses if AI. Yup, all of the policies Big Tech has managed to evade here so far… We're joined by: Calli Schroeder, Senior Counsel and Global Privacy Counsel at the Electronic Privacy Information Center Jesse Lehrich, Co-Founder of Accountable Tech Calli and Jesse also have some great ideas about what we can do to secure some of the same safeguards. And how does this connect with trade, you ask? ICYMI, in past episodes we've exposed how the current favorite strategy of Big Tech lobbyists trying to kill the EU's policies and evade any oversight here is to claim that these policies are illegal trade barriers. It's confusing because they say that, but are also trying to get new rules negotiated in Asian and global trade agreements that actually would ban such policies. And also somehow if they do not get their way, China will benefit. Yup, it makes no sense. But that's the line. And its a fight that is heating up right now. If nothing else, we promise if you listen you will know what all the EU acronyms you hear in the news mean - GDPR, DSA, DMA - oh my!
Preorders for the new iPhone 15 models started Friday morning and we highlight the issues some have faced trying to order one. The Irish Data Protection Commission, which has jurisdiction over TikTok in Europe, fined the company €345 million for 8 violations of the GDPR. X has contracted with an Israeli company called Au10tix to provide government-ID based account verification as an option. Starring Tom Merritt, Sarah Lane, Will Smith, Roger Chang, Joe. To read the show notes in a separate page click here! Support the show on Patreon by becoming a supporter!
Preorders for the new iPhone 15 models started Friday morning and we highlight the issues some have faced trying to order one. The Irish Data Protection Commission, which has jurisdiction over TikTok in Europe, fined the company €345 million for 8 violations of the GDPR. X has contracted with an Israeli company called Au10tix to provide government-ID based account verification as an option.Starring Tom Merritt, Sarah Lane, Will Smith, Roger Chang, Joe.Link to the Show Notes. Become a member at https://plus.acast.com/s/dtns. Hosted on Acast. See acast.com/privacy for more information.
In this episode, host Bidemi Ologunde talked about the rise of "quiet firing" and increasingly gig-like remote jobs.===Work from home, earn some extra income, and test new products before they hit the shelves. Earn up to $500 per week.>>> Click here to learn more
What is meant by DPO as a service? Is DPO as a service important for startup or for everyone? What are the advantages and disadvantages of having it as a service? Answers to these and many other questions in the conversation between Avishai Ostrin and Punit Bhatia. Take a listen to this episode of the FIT4Privacy Podcast and know about DPO as a service. KEY CONVERSATION POINTS GDPR - What does it mean? What does DPO as a service entail? What is the difference between a legal counsel and a DPO? The role of legal counsel in privacy Benefits of DPO as a service How DPO helps start up ABOUT THE GUEST Ever since his first Law & Technology course at university Avishai knew he had passion for the interplay between the law and technology. Avishai is the Director of Advisory Services at PrivacyTeam, a leading global DPO and privacy consultancy. He holds degrees in Law & Government, Diplomacy and Strategy from the Interdisciplinary Center in Herzliya, as well as several professional certifications from the IAPP. He has also qualified as a lawyer in both Israel and England and Wales, and has years of experience providing companies of all sizes, and from all over the globe, practical, no-nonsense advice on all matters relating to their global privacy programs and strategies. In 2021, Avishai was admitted by the IAPP as a Fellow of Information Privacy (FIP), in recognition of leaders in the privacy field for their considerable achievements and for their contributions in advancing the privacy profession. In 2021-2022 he volunteered as the co-chair of the IAPP's Israeli chapter, and continues to volunteer as a mentor to nascent entrepreneurs and startups as part of the Techstars Tel Aviv tech accelerator. Link to Avishai's LinkedIn page: https://www.linkedin.com/in/avishaiostrin/ ABOUT THE HOST Punit Bhatia is one of the leading privacy experts who works independently and has worked with professionals in over 30 countries. Punit works with business and privacy leaders to create an organization culture with high AI & privacy awareness and compliance as a business priority by creating and implementing a AI & privacy strategy and policy. Punit is the author of books “Be Ready for GDPR” which was rated as the best GDPR Book, “AI & Privacy – How to Find Balance”, “Intro To GDPR”, and “Be an Effective DPO”. Punit is a global speaker who has spoken at over 50 global events. Punit is the creator and host of the FIT4PRIVACY Podcast. This podcast has been featured amongst top GDPR and privacy podcasts. As a person, Punit is an avid thinker and believes in thinking, believing, and acting in line with one's value to have joy in life. He has developed the philosophy named ‘ABC for joy of life' which passionately shares. Punit is based out of Belgium, the heart of Europe. RESOURCES Websites www.fit4privacy.com , www.punitbhatia.com, https://www.linkedin.com/in/avishaiostrin/ Podcast https://www.fit4privacy.com/podcast Blog https://www.fit4privacy.com/blog YouTube http://youtube.com/fit4privacy --- Send in a voice message: https://podcasters.spotify.com/pod/show/fit4privacy/message
On this week of Serious Privacy, Paul Breitbarth of Catawiki and Dr. K Royal discuss a lot of events in a long week of privacy as they lead up to attending the Nordic Privacy Arena, including The Norwegian Data Protection Authority ordering Meta to stop personalized advertising, Fairplay and the Center for Digital Democracy (calling for investigation related to Google ads and COPPA), Gatekeepers, China, S. Korea, SmartCars, Mozilla's study on connected cars, OpenAI's enterprise offering, and more. If you have comments or questions, find us on LinkedIn, Twitter @podcastprivacy @euroPaulB @heartofprivacy and email podcast@seriousprivacy.eu. Rate and Review us! Proudly sponsored by TrustArc. Learn more about the TRUSTe Data Privacy Framework verification. upcoming webinars.#heartofprivacy #europaulb #seriousprivacy #privacy #dataprotection #cybersecuritylaw #CPO #DPO #CISO
Facial recognition is everywhere, but who's setting the boundaries?In a time when facial recognition technology is seeing unprecedented growth, privacy professionals must steer the conversations around its ethical use.Join Jamal as he dissects the complex world of facial recognition, shedding light on: The potential use in different industries from automotive to the beauty industryThe fascinating research on universal facial expressions by Dr Ekman Real-world repercussions of misidentificationsDon't miss this episode packed with insights and thought-provoking perspectives. Perfect for privacy professionals seeking to shape the future. If you're ready to transform your career and become the go-to GDPR expert, get your copy of 'The Easy Peasy Guide to GDPR' here: https://www.bestgdprbook.com/Follow Jamal on LinkedIn: https://www.linkedin.com/in/kmjahmed/Get Exclusive Insights, Secret Expert Tips & Actionable Resources For A Thriving Privacy Career That We Only Share With Email Subscribers► https://newsletter.privacypros.academy/sign-upSubscribe to the Privacy Pros Academy YouTube Channel► https://www.youtube.com/c/PrivacyProsJoin the Privacy Pros Academy Private Facebook Group for:Free LIVE TrainingFree Easy Peasy Data Privacy GuidesData Protection Updates and so much moreApply to join here whilst it's still free: https://www.facebook.com/groups/privacypro
The 16:9 PODCAST IS SPONSORED BY SCREENFEED – DIGITAL SIGNAGE CONTENT A lot of technology companies have bolted digital signage capabilities on to their core software platform. Often, that means the end-products don't do a whole lot beyond playing out some files on a screen. I'm a bit guilty of making that assumption about Ditto, a wireless screen sharing platform that also works as a digital signage CMS. In chatting with the company that develops and markets Ditto, and now in this podcast with co-founder Andrew Gould, I've learned Ditto is much more than an add-on. Some customers get Ditto licenses for the signage functions, and then don't even use the screen mirroring. Based in Ohio, the company spent its first dozen or so years selling screen sharing into the education and workplace verticals. But it started getting a lot of requests from end-users about adding functionality that made screens useful during downtimes. They wanted to get more bang from their hardware buck. So the parent company, Squirrels, spun up the digital signage component in 2020, and Ditto is now a tandem offer. Gould concedes there are maybe some things a pure-play, enterprise-grade digital signage CMS can offer that Ditto can't, but there's an awfully big user base out there that's never going to need or use a lot of those more exotic and elaborate functions. Subscribe from wherever you pick up new podcasts. TRANSCRIPT Andrew, thank you for joining me. Can you give me a rundown of the company? Is it Squirrels, the company, or is Ditto the company or is Ditto the product? Andrew Gould: Ditto is the product. Squirrels is the company. We founded the company in 2008, and we've been mainly focused on wireless collaboration in classrooms, and huddle spaces in higher education and then, in 2020, we expanded our Ditto offering to include digital signage and emergency alerts, which is something a lot of our K-12 customers were requesting. So when you started the company back in 2008, was digital signage on the roadmap way back then, or is it purely one of these situations where you had the K12 people asking you about it and eventually realized okay, we should do this? Andrew Gould: Yeah, it was a situation where we were focused on the collaboration, and then in the feedback channels we had with the customers, they started asking or suggesting, It'd be really great if we could show things when we really weren't showing things. When the teachers weren't mirroring their screens and sharing things, it'd be nice if we could say, here's what today's homework is, or here's what's going on at the school or for higher ed, here's upcoming events, things like that. So we saw it as a natural evolution of, “We're already on that screen. It makes sense to allow users to utilize that screen when it's not being used for the primary function of collaboration.” That primary function, could you walk through how that would work in a typical scenario? Andrew Gould: Yeah, so we have an application that runs on a device connected to the screen or TV in the front of a room. Be it a projector, a flat screen, doesn't really matter. It runs on Apple TVs as well as Windows devices so there's some flexibility there of whatever device they wanna have connected to that main screen. There's just a piece of software called Ditto Receiver and that handles all of the functionality of showing what's being shared by students and teachers in the classroom. It handles displaying the digital signage and it also handles displaying critical emergency alerts, if they're fired and all of those things connect back to the cloud. The IT staff manages that from a central cloud portal, and then it periodically checks for updated settings, digital signage, configurations, et cetera, pulls those down, and caches them locally, so if you do have a little blip in the network or the internet goes down temporarily that functionality can continue to run even if it's not connected to the internet for a moment. So, in essence, whether it's a teacher or a student or in a working environment, whether it's the person leading the meeting or somebody who's a participant, they could pull up their phone, their tablet, whatever it may be, and if they have the Ditto app, they can push their screen to the main screen in that room? Andrew Gould: Exactly, and our big focus with the collaboration part of Ditto is that device agnostic approach. So we want any kind of device that's coming into a space to be able to share, not just if you have an Apple device, it'll work to this Apple TV, or if you have a Google device that'll work to this Chromecast. We really push hard to make sure that each device that comes in, whether it's from a browser or from a native app on a platform, can connect and quickly share. And that's important in a number of ways. A, it doesn't slow down the meeting, but it removes a lot of IT support and AV/IT support within an organization, whether it's a school or a business. Because I've been in those meetings where somebody says here, I'll just share my screen, and then 15 minutes later, it's still being sorted out. Andrew Gould: Yes, and we've all gone into those rooms that have the laminated sheet of instructions of, “If you're using this device, it's these seven steps, and if you're using this device, you have to be on this network. Then you have to do these three steps, et cetera, et cetera.” All of that goes away with Ditto which means far fewer support calls for the IT staff, and just a more pleasant experience is that we have people come into our offices, accountants, lawyers, just general non-technical people, and they're blown away at how easy and fast it is to get their content up on the screen, which is all anybody wants. We don't care about how fast or how crisp it is or how cool it looks once it's up there if it takes you 10 minutes to get it connected. So quick, fast, easy is always our guiding light as we mature the product and move it along. On the digital signage side of this, the way it's marketed from what I can see is, it's a tandem product, as opposed to, we are a collaboration product that, oh, by the way, we can also do this. You seem to be saying, “It's a full-fledged product on its own. If you wanted, you could just use it for digital signage.” Is that a fair statement? Andrew Gould: Oh yeah, for sure. We have customers that turn off the mirroring capabilities and they just use it for digital signage. Menus in the fast dining have TVs over the counter where people order. We have customers that are just using it for that, that don't even care about what the original purpose of Ditto was, which was the screen mirroring stuff, and then we have customers that only use it for screen mirroring and we haven't got them up and running on digital signage ye. They haven't realized what the value add is. But there are more customers doing both. They are mirroring, and then when it's not mirroring, they are showing important information to the users. Whether it's connection information, things going on at the organization, stocks, or just the kind of stuff to keep it feeling more fresh, utilizing those screens. But yeah, it's definitely a product that can just be utilized as a standalone digital signage solution. I'm guessing that you and particularly your customer-facing folks fight a perception problem in that there are other products out in the marketplace that were started as one thing and added digital signage on, and generally speaking, the perception I have and the feedback I've somewhat heard is that, “Yeah, it can do digital signage too, but we're not talking about robust digital signage. We're talking like we can run a set of files on a screen in an order and that's about where it begins and ends.” Andrew Gould: We are not an industry-leading digital signage solution when it comes to features. There are incumbents that are far more feature-heavy than we are, but what we've tried to focus on are the things that the customers truly need to have a good digital signage experience. So it's being able to create signage lists, as we call them, which are basically playlists of media, ease of use of setting all of that up in the configuration portal, so that it doesn't feel like an add-on or a thing etucked into a corner. A lot of time and energy is spent on the part that actually the end user never sees, which is configuration managing of all the media files and also providing templates for people who don't want to or don't have the resources to create their own digital signage assets. Providing some really easy turnkey solutions as well to say, hey, if you just need to get some basic information shown and you don't want to have to pay a designer or something like that to create something, here are some really cool templates that we've put together for you and they're just WYSIWYG, change this line, change the subject, change the body, upload an image, add a video, and you're ready to go with really nice looking digital signage. So I wouldn't say we are innovating digital signage by any means, but we're trying to create a package that doesn't feel like we just bolted something onto the side of it. That really feels like a first-class digital signage solution. In a lot of cases, while there are certainly feature-rich software options out there, I suspect a hell of a lot of end users don't ever use more than 15% of what's available to them with those platforms. Andrew Gould: Yeah, absolutely. We poll our users frequently about, “Hey, what do you like about the product? What don't you like about the product?” That's the most important part. We wanna make that better, and we ask, “Hey, here's a whole list of different things. How much would you use this?” The feedback nears that there is 10-15% of features we don't have that people say they might use, and most of the people say that they probably would never use synchronized digital signage across eight different screens or things that kind of fall into the more high-end solutions for digital signage. They just want ease of use, things that look nice and reliable. Those are what they care about the most. Yeah. So if somebody comes to you and says, “We're putting a huge LED video wall in the lobby. Can you drive that?” You might say, I suppose we could maybe do that, but that's not what we're here for. Andrew Gould: We've certainly had those requests and we've said, “Hey, here's how you would do that if you are ready to do it. But, to be honest, there are better solutions for that problem.” Digital signage is not a one-size-fits-all problem. There is very high-end hardware that drives large billboards and there's our end where we're just trying to drive it on a 70'' screen in a room. So we don't have to solve everyone's problems. We're fine saying, that sounds really cool. We wished Ditto was designed to do things like that. You might be better served with something that's from the ground up built to power stuff like that. You can stay in your lane, and it's a pretty decent-sized lane. Andrew Gould: Correct. Yeah, it's a huge market. So there's plenty of room for lots of people to all be swimming, doing different things, and not really stepping on each other. One of the problems I find with some entry-level, and I'm not saying yours is, but just in broad strokes, entry-level platforms don't have much in the way if they have anything at all in terms of device management, and I gather that your device management is done through third-party device management modules, like the Jamf and so on. Andrew Gould: Yeah. So early on, we explored building Ditto with MDM capabilities. But what we experienced in talking with our customers is that most of them already had a solution to do those sorts of things. So we would have to convince them to switch to our device management platform and 90% of what MDM does has nothing to do with what we would need to do with it. So we'd be building out this whole lump on the side of Ditto just to be able to replicate the service they were already using so they would switch to ours. So we ultimately looked at that and said, this isn't the right fit for us, rather than trying to fight upstream and convince all of these customers that already have solutions to switch to ours. Let's just partner with all of these solutions and make it work really well. So we've partnered with the various Apple TV MDM vendors to make it really turnkey to mass deploy Ditto to hundreds of Apple TVs with literally just pushing a couple of buttons. So that's been our approach to it and that seems to be what the customer's like with us. Yeah, if they're already using it, why would they go to something that's just dedicated to your application? Andrew Gould: No matter what I do, I will always be inferior to a Jamf. They're a huge publicly traded company focused solely on MDM. I'm never gonna make an MDM as good as theirs, so why try? What is your footprint, and what would you say are your core vertical markets? Andrew Gould: The core vertical markets definitely K-12 and higher education in the United States. We have a footprint all around the world. We're in Europe, Asia, Australia, South America. We have a lot of business users as well, whether that's in office space or co-working spaces have been a big business for us lately, as people are working from home but wanna get out of the house occasionally and go somewhere else. Those office spaces are looking for easy mirroring as people come in and out. But we're really focused on the K-12 and higher education market because this solution just fits so nicely into that environment. It works great in business. It works great in fast casual dining and all these other places that people use Ditto. But what's cool about Ditto is that it is so universal as a tool. It can plug in all kinds of places. We have churches that use it to show the lyrics to songs as people are singing along. There are all kinds of really interesting applications that we set out to get into flexible and adaptable tools and put into a lot of interesting environments. When it comes to education, how is it being used in classrooms? Andrew Gould: So you've typically got it running on the screen at the front of the room, whether that's an interactive whiteboard or just a TV mounted on the wall or projector, whatever. It's usually connected to that, and then primarily, the teacher is using it to push her screen from a laptop device up to the screen, and then we can support up to four devices sharing at the same time. So then students will connect and we have an add-on application for Windows and iOS where the teacher can manage who's allowed to be sharing. She can approve or deny connections to hide somebody if she wants to emphasize on her screen and not the other students who are connected to that. Then typically, when nothing is being shared, there's digital signage that's usually managed at the school level, but we do have some schools that allow the teachers to set up their own digital signage per classroom. So you're seeing that digital signage there and then it's spilling out into the hallways. They're putting TVs into hallways of even K-12 schools, higher ed common areas. They're running mainly just digital signage in those areas versus the hybrids that they're running in the classrooms. Are school districts mostly using Apple TVs? Andrew Gould: It's about two-thirds Apple TVs and one-third Windows devices, that's how our users break down. So it's not quite 50-50. I think it's trending more towards that 50-50 blend. Early on, it was very Apple TV heavy, and we're seeing a bit more of a skewback towards Windows devices. I'm not sure exactly what's behind that trend, maybe it's the drive down of cheaper and cheaper Windows devices that can actually run 4k video and kind of stuff, the nooks, and the likes But yeah. So right now, the blend is really two-thirds Apple TVs. What about collaboration displays that have systems on chips embedded in them, can you work with those? Andrew Gould: So we've looked at the Android TVs and Samsung's OS and those sorts of things. The feedback that we've got from customers is that they are not really interested in that capability. The limitation of that is usually given the horsepower on those devices; we can usually only show one or two screens at a time. It ends up making Ditto, a hobbled product for it, and most of the time when people come to us, they've already got Apple TVs purchased or they've got a Windows device, they're already looking to use, and they're coming from the, “I picked my device, now I'm looking for the solution” approach, and the Smart TVs don't come up in the conversations that much. We're not opposed to it. If that's the way the market wants to go, we can surely adapt to that. All our technology is really flexible, so it's quick for us to repurpose a new platform, but just not what the customers are asking these days. Yeah, and it's not like an Apple TV is expensive. Andrew Gould: It's $150, and it'll run for probably 10 years before you have to worry about replacing it. They're really rock solid. When you're selling into K12 in particular, are you selling district-wide or do you have to sell down to the school level? Andrew Gould: It's typically district-wide. It's usually the IT coordinator or applicable semi-related role there that's looking to roll out an agnostic solution, and that's another place where we really shine is that schools are not one-to-one all the same type of device. You're typically seeing iPads in the lower grades, and then you're seeing Windows surfaces or Chromebooks as you get more into typing and writing papers and those sorts of things. So they want one solution that's going to work across the board for all of those things, and that's what Ditto's bread and butter is. So that starts the conversation off right away: one solution, you're supporting one product across, whether you have three schools or a hundred schools in the district, it's all the same solution, and then we can start the conversations if you realize digital signage, you've got all these screens in the cafeteria or the hallways, how are you putting information up there? And a lot of times it's, oh, there's a USB drive, and we go around and collect them, and we update them once a month. Somebody's job is to update the USB with the media and plug it back into all the TVs, and there is a much better way to do that. With a lot of schools using Chrome devices, is that problematic at all, or does it work with your system just fine? Andrew Gould: No, it works great with Chrome. So Chrome OS used to have applications; they called them Chrome Apps. So we originally had a Chrome app that did all of this. That was in the store. And then Google wound down Chrome apps just because they weren't really being utilized all that much on the platform. So we went to a pure browser experience. So you just go to our goditto.com website, and you enter the room code that's being shown on the teacher screen, and then we just use the web RTC built-in technology to capture the screen and send it over to Ditto receiver and show it so you can actually share without installing anything on a device, and that works on all platforms that support the browser capture technology. There are other options out there for certainly higher ed. You've got companies like Rise Vision that's particularly strong in K to 12 in churches and things like that, and some others How do I describe them, CMS software companies that are focused on that market, and then you've got the companies like Zoom that have video collaboration that have added on some digital signage capabilities and the Air Teams, where people who do similar screen mirroring. How do you match up against them and how do you sell against them? Andrew Gould: Yeah, so the Air Team and Immersive, they're selling proprietary hardware with a subscription service on top of it. So if you're looking for, “Hey, just give me a turnkey solution, give me everything. I'm not really worried about the price, I just want it to work.” Those are great solutions. But what we see in schools is they care very much about the cost and the pricing, and some of them have already made investments into hardware with Apple TVs or Windows devices, and they're saying, look, this is just extra cost that I don't need to do the same thing. So how we position against those is just, “Hey, you can use whatever hardware you want. We're happy to run on either of those platforms and if you've already got them, cool, just buy our subscription, and you're ready to go. You don't have to worry about buying a five, six or eight hundred dollar hardware device, deploying it, or managing it differently than how you manage other things.” So that's how we match up against those. The more CMS type things that are focused on, digital signage in those very specific things. Again, those are the incumbents, those are the people that have been doing this; some of them have been there for decades doing this type of stuff. So we're not here to try and outcompete those companies. We just see that there are certain niches that maybe those companies don't fill as well, and we're content to come along and fill those in and keep improving our product, and one day, maybe we'll compete with them. Maybe we'll have a platform that we've decided, hey, we should just make it do everything for everybody and look at going after competitors like those. But like I said, the market is big enough that they can have that niche. We can have this niche, and it's a very healthy business for us, and we're happy to keep doing that. There are a couple of things that we know how to do really well versus, maybe, trying to get too big too fast, trying to do everything all at once. Was having the digital signage component added to it pretty important because you've got companies like Google that have Chromecast that costs 35 bucks or something like that, that can do some degree of screen sharing, and it would be people who are really cost conscious, they could just go down that path? Andrew Gould: Yeah, for sure. We don't really see many Chromecast in school-type approaches. For whatever reason, they still don't have basic security like onscreen code or passwords. They've only recently rolled out the ability to remotely manage those types of things. Adding digital signage wasn't really about competing with any particular thing. The customers that we have and the ones that we're trying to get all value this functionality, and we saw it as a natural fit. It wasn't like we had to completely reinvent the product and take it in some radical new direction. It just seemed like a natural complement to what we were already doing and we talked with some customers. We're running two different solutions on an Apple TV, and they were trying to use Ditto for screen mirroring, and they were trying to use a different Apple TV application for digital signage, and they were trying to do crazy MDM scheduling, based on the class schedule, lock this app for Ditto, so it's open, and then when it's time in between class, walk the digital assignment solution, and we said, there people really want it that bad, maybe we can just be all of that in one and not force our customers to have to run two things like that. So that was the natural genesis of it versus we need to protect our position or something like that. It just made it evolutionary to move in a new direction. So, how seamless and intuitive is it? Let's say, it is running in digital signage mode, the screen is, and the teacher decides, I want to push something to the screen from my laptop or my phone or whatever, and launches that session, does its thing. To then go back to digital signage, what's involved? Andrew Gould: You just start sharing your screen and stop sharing your screen. So it's directed from the device that wants to share their screen. So, when you open the app, you enter the room code. We make them fun, easy to enter, like red apples, big pineapple things that are easy, not like random numbers and digits that are hard for kids to type in. And they push ‘Start sharing' and boom, their screen's up there, digital signage fades out, screen sharing fades in. It's an instantaneous switchover, and then as soon as the last person stops sharing their screen, if you've got multiple people connected, it goes right back to the digital signage slide it was on when the person first connected. So it's very easy. There's no mode, nothing you have to tinker with on the screen itself. So the management, whether it's the school, the district, or the individual teacher, they're using a browser to plan out their digital signage side of what the screen's doing? Andrew Gould: Yeah. It's all a cloud-based portal. So you can be in the same building, or you can be in a different state. We have businesses that are deployed with Ditto in offices around the world, and there are a couple of people that sit in California and they manage all the digital signage worldwide. So it's super easy right from the portal. And what's the commercial side of it? What are you paying? Is it a SaaS? Andrew Gould: Yeah, it's a SaaS model. It's a yearly subscription. We offer a monthly if people are using this in bursts, but obviously, you save money by purchasing for an annual versus monthly. And it's per screen that's running Ditto. So the other thing that we allow is, if you have multiple screens in a classroom, obviously, you can show digital signage on those, but we actually allow one device to push their content to multiple screens. So we're seeing, especially in some classrooms, you've maybe got a screen in the front or to the side or behind as they set up classes less like when I was in school where it was just rows, everybody facing the front now that these little pods of kids are sitting at tables and not everybody's facing the same direction, so they've actually got multiple screens in the rooms. So we just charge per screen that runs the software, and that's it. What's the fee? Andrew Gould: So, it's $12.50 per month annually. So it's $125 per month if you're at 10 or more receivers in a school. Is that just for the screen mirroring, or is that for the functionality, including the digital signage? Andrew Gould: Yeah. That's for everything. That's one price for everything. We don't charge more for that. We view it as, “Hey, we took this thing that we charge this price for. It made it even better by giving you all the stuff, and it's the same price.” And that includes the emergency alerts as well. So that ties into a protocol called CAP, which is how the National Weather Service and School Alert Systems all can send alerts. So we have a CAP server capability, where we can receive alerts from other servers, whether it's the National Weather Service, an alert system that, unfortunately, a lot of schools are having to deploy now, where it can push one button and text the parents and send a push notification and send all the alerts out to Ditto and Ditto immediately takes over and shows that alert. You get all of that for that one price. Yeah, it sounds very much like this isn't a constrained compromise limited solution for the K to 12 market, it's gonna do pretty much what an average classroom and what an average school is going to need. Andrew Gould: Yeah, we really tried to put everything in there because, again, we don't want people having to be like, “Well, Ditto almost does everything. It'd be great if it just did this one other thing, and then we wouldn't need this other solution.” The hope is that we can provide that one solution that everybody needs. Tell me more about the company. It's been around since 2008. Is it privately held, or are you listed? Andrew Gould: We're privately held. I'm one of the co-founders of the company, started it back in 2008 with my business partner. When we first started out, we weren't doing collaboration. We were doing iOS app development. We had one of the first 50 apps in the iOS app store. We could actually get to the bottom of the list. It was a TV guide app where you could put in the code and see what was on TV. It sounds like an archaic technology today but it was pretty cool back in the day, and then we got into the collaboration space in about 2012 when we released our first collaboration app, and then we've been focused on collaboration ever since. Where's the company based? Andrew Gould: North Canton, Ohio, about an hour south of Cleveland but we have a diversified team present in a lot of states all around the country, but all the within the United States. Is the majority of your business in the US? Andrew Gould: Yes. That's where mainly our outbound sales are focused on. But, like I said, we have a really big following actually in Australia. A lot of ditto customers there, and we are working on expanding into Europe this year and into next year to really go after that. There's a lot more regulation and requirements, and apps have to work certain ways and those sorts of things that we want to make sure that we're compliant and respectful to those things and come into that market appropriately, but it's a big focus for us because we think the same needs exist there as they do everywhere else. Yeah, it's interesting. A lot of US and Canadian companies think they can just make the jump over, and then they get asked about things like GDPR and they're looking at the other person, “What?” Andrew Gould: Yeah, or even just common things like in France, everything has to be localized into the French language. If you have one string in your application that's in English, they typically won't purchase. They value that. So we want to be respectful to those things, and they're not hard things for us to comply with. It just requires us to pay somebody who knows French to translate a list of strings, and then we can sell into those markets as well. Are you selling direct, or do you have channel partners? Andrew Gould: Mainly direct. We have some channel partners that we started with right before the pandemic, and so we've seen a lot of that market move around, and so some of the channel partners that we originally partnered were more business-focused and the world has changed for business where people just aren't going to the office as much anymore, and those channel partners just didn't make sense. So we're actually working through a sort of reset of that channel partner program to be more education-focused with the channel partners. But we have some really great channel partners in the US that we work with, whether they're distributors or they're resellers, whether they're just purchasing on behalf of the school and passing that through, or taking our solution and bundling it up with, “Hey, here's the screen you need and here's the speakers and the WiFi and everything,” and including us as a full technology rollout. We like to work with both of those. If people want to know more, where do they find you online? Andrew Gould: Our website is goditto.com. You can sign up for a free 30-day trial there. You can set up as many screens as you want, and play with digital signage as much as you want for 30 days, and then, as I said, it starts at $150 per receiver for a single license, and then we have volume pricing above 10 and it scale scales down from there. Great. Thank you very much for spending some time with me. Andrew Gould: Yeah, thanks, Dave. Appreciate it.
In an age where our digital footprints linger indefinitely, discover how this right, rooted in the EU's GDPR, allows individuals to request the removal of inaccurate or irrelevant information from search engines and websites. Tom Dunlap explores the delicate balance between personal privacy and the public's right to information, as well as the challenges faced by data controllers. Join us as we navigate the complexities of this evolving legal landscape and ponder its global implications. Tune in for a thought-provoking exploration of the Right to Be Forgotten and its impact on our digital world.
Today's guest created one of the largest communities for conversational AI and generative AI enthusiasts. Pete Erickson is the founder of Modev which hosts the popular VOICE & AI conference and also others including the GovAI Summit. Pete started the company back in 2009 and has since produced over 150 events across 89 countries that have connected more than 125,000 people. Pete and the team have created communities for tech companies like Samsung and Amazon. Today, we get a glimpse into the mind of a great entrepreneur who is focused on making AI education accessible to everyone.Listen and learn...How Modev went from a few people in a pizza shop... to a conversational AI event with more than 1,000 attendeesHow Modev trained developers to build Alexa skills... in 2009How new AI regulation is impacting the generative AI developer communityHow Pete would regulate generative AIAbout Sam Altman's request to Congress for OpenAI to be regulatedShould we expect AI vendors to regulate themselves?What we can learn from GDPR in Europe about forthcoming AI regulationHow AI will transform the entertainment industryWhich jobs will be replaced by AI... and which ones are future-proofWhat big news Pete will be announcing at the Voice & AI conferenceReferences in this episode...The Voice & AI conferenceHow Goldman Sachs says AI will increase global GDPBradley Metrock, CEO of Project Voice, on AI and the Future of WorkDaniel Davila, movie producer and Hollywood consultant, on AI and the Future of Work
In this episode, host Bidemi Ologunde had a conversation with Valentine Eiterebhe on a wide range of topics including social media addiction, 21st century parenting challenges, societal norms and values, and lots more. Valentine was previously a guest on Episode 146. You can find Valentine on Twitter: @sir_papanesky and Instagram: @papanesky.===Work from home, earn some extra income, and test new products before they hit the shelves. Earn up to $500 per week.>>> Click here to learn more
Amy Spurling is the Founder and CEO of Compt, helping companies build and scale flexible perks, stipends that delight teams. She explains how Compt's approach to benefits aligns with an employee's life stages, and shares insights from data that revealed the vast diversity of vendors utilized by employees. Amy talks about fundraising for Compt, highlighting the gender investment gap and the difficulties faced by female founders. She also shares her personal experiences as a lesbian founder and emphasizes the importance of a diverse workforce. She outlines Compt's mission to provide equitable compensation and foster a broader perspective within companies, the economic miss of not investing in female-founded companies, and the complexities of transitioning into different roles within a startup. Amy's leadership values of balance and belonging are explored, and she shares insights about navigating hurdles like SOC 2 and GDPR compliance. Additionally, they talk about trends in the tech industry, such as AI's use in healthcare and the potential for bias in software, along with data privacy issues. __ Compt.io (https://www.compt.io/) Follow Compt.io on LinkedIn (https://www.linkedin.com/company/compt/), Instagram (https://www.instagram.com/compthq/), Facebook (https://www.facebook.com/ComptHQ), or Xr (https://twitter.com/ComptHQ). Follow Amy Spurling on LinkedIn (https://www.linkedin.com/in/amyspurling/) or X (https://twitter.com/amyspurling). Follow thoughtbot on Twitter (https://twitter.com/thoughtbot) or LinkedIn (https://www.linkedin.com/company/150727/). Become a Sponsor (https://thoughtbot.com/sponsorship) of Giant Robots! Transcript: VICTORIA: This is the Giant Robots Smashing Into Other Giant Robots Podcast, where we explore the design, development, and business of great products. I'm your host, Victoria Guido. WILL: And I'm your other host, Will Larry. And with us today is Amy Spurling, Founder and CEO of Compt, helping companies build and scale flexible perks, stipends that delight teams. Amy, thank you for joining. AMY: Thanks so much for having me. VICTORIA: Amy, I saw in your LinkedIn background that you have a picture of someone hiking in what looks like a very remote area. So, just to start us off today, I wonder if you could tell us a little bit more about that. And what's your hobby there? AMY: Sure. I do spend a lot of time backpacking. That picture, I believe, was actually taken in Mongolia a couple of years ago. We spent ten days kind of hiking around in, I mean, everything is backcountry basically in Mongolia. So, spending a lot of time walking around, looking at mountains, is kind of my pastime. WILL: I have a question around backpacking itself. When you say backpacking, what does that mean? Does it mean you only have a backpack, and you're out in the mountains, and you're just enjoying life? AMY: It depends. So, in Mongolia, there were a couple of folks with camels, so carrying the heavy gear for us but still living in tents. My wife and I just did a backpacking trip in the Accursed Mountains in Albania, though, and everything was on our backpack. So, you're carrying a 35-pound pack. It has all your food, your water, your camping gear, and you just go. And you're just kind of living off the land kind of. I mean, you're taking food, so it's not like I'm foraging or hunting but living in the outback. WILL: Wow. What does that do for you just internally, just getting off the grid, enjoying nature? Because I know with tech and everything now, it's kind of hard to do that. But you've done that, I think you said, for ten days. Like, walk us through that experience a little bit. AMY: Some people use yoga, things like that, to go to a zen place, be calm, you know, help quiet their mind. For me, I need to do something active, and that's what I use this for. So getting off away from my phone, away from my laptop—those are not available to me when I'm in the mountains—and just focusing on being very present and listening to the birds, smelling the flowers. You know, pushing myself to where I'm, you know, exerting a lot of energy hiking and just kind of being is just...it's pretty fantastic. VICTORIA: And I'm curious, what brought you to decide to go to Albania to get to that experience? Because that's not a top destination for many people. But -- AMY: It is not. So, we travel a fair amount, and we backpack a fair amount. And the mountains there are honestly some of the most beautiful I've seen anywhere in the world. And so, we're always looking for, where can you get off the grid pretty quickly? Where can you be in the mountains pretty quickly in a way that still has a path so that you're not putting yourself in danger? Unless...I mean, we've done that too. But you want to make sure you have a guide, obviously, if you're going completely no path, no trail kind of camping, too. But it just looked really beautiful. We planned it actually for three years ago and had to cancel because it was May of 2020. And so, we've had this trip kind of on the books and planned for it for a while. VICTORIA: That's awesome. Yeah, I know of Albania because I had a friend who worked there for a few years. And she said the rock climbing there is amazing. And it actually has one of the last wild rivers in Europe. So, it's just a very remote, very interesting place. So, it's funny that you went there [laughs]. I was like, wait, other people also go to Albania. That's awesome. I love the outdoor space. Well, what a great perk or benefit to working to be able to take those vacations and take that time off and spend it in a way that makes you feel refreshed. Tell me more about Compt and your background. What led you to found this company? AMY: Sure. I've been in tech companies for, you know, over 20 years. I've been a CFO, a COO building other people's dreams, so coming in as a primary executive, you know, first funding round type of person, help scale the team, manage finance and HR. And I loved doing that, but I got really frustrated with the lack of tools that I needed to be able to hire people and to retain people. Because the way we compensate people has changed for the last 10, 15 years. And so, ultimately, decided to build a platform to solve my own problem and my own team's problems, and started that getting close to six years ago now. But wanted to build a tech company in a very different way as well. So, in the same way, I take time off, I want my team to take time off. So, we operate on a basis of everyone should be taking their time off. Don't check in while you're out. We'll make sure we're covered. You know, let's build a sustainable business here. And everybody should be working 40 to 45 hours a week, which is definitely not a startup culture or norm. WILL: Yeah. I love that. I was doing some research on Compt. And so, in your words, can you explain to everyone exactly what your company does? AMY: Sure. So, we build lifestyle benefit accounts for companies. And what that means...and the terminology keeps changing, so some people may call them stipends or allowances. But it's really looking at how you pull together employee perks, benefits that will help compete for talent. And right now, retention is kind of the key driver for most companies. How do I keep the people I have really happy? Competitive salaries are obviously table stakes. Health insurance for most industries is table stakes. So, it's, what else are you offering them? You can offer a grab bag of stuff, which a lot of companies try and do, but you get very low utilization. Or you can do something like a stipend or a lifestyle spending account, which is what we build, which allows for complete flexibility so that every employee can do something different. So that even if you're offering wellness, you know, what the three of us think about as wellness is likely very different. I spend a lot of money at REI, like, they are basically, like, as big as my mortgage. I spend so much money there because I want backpacking gear. Wellness for you folks may be a little bit different. And so, allowing for that personalization so everybody can do something that matters to them. VICTORIA: Right. And I love that it comes from a problem you found in your own experience of working with early-stage startups and being on the executive level and finance and building teams from the ground up. So, I'm curious, what lessons did you find in your previous roles that were maybe ten times more important when you started your own company? AMY: I learned so much through all of my prior companies and pulled in the lessons of the things that worked really well but then also the things that it was, like, wow, I would definitely do that different. DEI is very important to us. I knew building a diverse team was going to be a competitive advantage for us. And none of my prior teams really met that mark. You know, most of them were Boston-based, the usual kind of profile of a tech company: 85%-95% White guys, mostly from MIT, you know, very, very talented, but also coached and trained by the same professors for the last 20 years. So, I knew I wanted different perspectives around the table, and that was going to be really key. So, looking at non-traditional backgrounds, especially as we were looking at hiring engineers, for instance, that was really interesting to me because I knew that would be part of our competitive advantage as we started building up this platform that is employee engagement but very much a tax compliance and budgeting tool as well. VICTORIA: I love hearing that. And it's something I've heard from actually thoughtbot's founder, Chad. That is something he wished he invested more in when he first started it. So, I'm curious as to how that's played out from when you started to where you are now. You said, I think, it's been six years, right? AMY: January will be six years, so five and a half-ish, I guess, right now. I mean, it was a stated part of what we were going to do from day one. All of my prior companies wanted that as well. I don't think anybody starts out and says, "Hey, I'd really love a one-note company." No one says that. Everybody thinks that they're doing the right things and hiring the best talent. But what you do is you end up hiring from your network, which usually looks just like you. And when you get to be, you know, 100, 150 people and you're looking around going, wow, we have some gaps here, it's really hard to fill them because who wants to be the first and the only of whatever? You know, I've been the only woman on most management teams. So, for us, it was day one, make it part of the focus and make sure we're really looking for the best talent and casting a very wide net. So, right now, we're sitting at 56% female and 36% people of color, and somewhere around 18%-19% LGBTQIA. So, we're trying to make sure that we're attracting all those amazing perspectives. And they're from people from around the country, which I also think is really important when you're building a tech company. Don't just build in areas where you're in your little tech bubble. If you want to build a product that actually services everyone, you need to have other kind of cultural and country perspectives as well. VICTORIA: Yeah. And that makes perfect sense for what you described earlier for Compt, that it is supposed to be flexible to provide health benefits or wellness benefits to anyone. And there can be a lot of different definitions of that. So, it makes sense that your team reflects the people that you're building for. AMY: Exactly. WILL: Yeah. How does that work? How does Compt accomplish that? Because I know early on I was doing nonprofits and I was a decent leader. But I struggle to get outside of myself, my own bubble if that makes sense. So, like, that was before I had kids. I had no idea what it meant to have kids and just the struggles and everything if you have kids. So, there's so many different things that I've learned over the years that, like, just people have their own struggles. So, how does Compt accomplish the diversity of a company? AMY: So, it's so interesting you mentioned that. I was on a podcast the other day with somebody who was, like, "You know, we didn't really think about our benefits and how important they were." And then, the founder who was the person on the podcast, and he was like, "But then I had kids. And suddenly, I realized, and we had this amazing aha moment." I'm like, well, it's great you had the aha moment. But let's back it up and do this before the founder has children. Sometimes you need to recognize the entire team needs something different and try and support them. My frustration with the tools out there are there are tools that are like, hey, we're a DE&I platform. We will help you with that. You know, we've got a benefit for fertility. We've got a benefit for, you know, elder care. There's all kinds of benefits. These are great benefits, but they're also very, very specific in how they support an employee. And it's very small moment in time, usually. Whereas with something like Compt, where we say, "Hey, we support family," your version of family, having children is very different from my version of family, where I don't have children, but we both have families. And we can both use that stipend in a way that is meaningful for us. What puts the employee back in charge, what matters in their lives, instead of the company trying to read everyone's mind, which is honestly a no-win situation for anyone. So, it just makes it very, very broad. VICTORIA: Yes. And I've been on both sides, obviously, as an employee, but also previously role of VP of Operations. And trying to design benefits packages that are appealing, and competitive, and fair is a challenging task. So -- AMY: It's impossible. It's impossible. [laughs] VICTORIA: Very hard. And I'm curious what you found in the early stages of Compt that was surprising to you in the discovery process building the product. AMY: So, for me, I mean, discovery was I am the buyer for this product. So, I wanted this about five years before I decided to go and build it. And I was talking to other finance and HR professionals going around going, "All right, are you feeling this exact same pain that I'm feeling? Because it is getting completely insurmountable." We were all being pitched all these different platforms and products. Everybody had something they wanted to sell through HR to help attract, and engage and retain talent and all the things, right? But there's no tracking. It's not taxed correctly. And ultimately, no matter what you bring in, maybe 2% to 3% of your team would use it. So, you're spending all this time and energy in putting all this love into wanting to support your team, and then nobody uses the stuff that you bring in because it just doesn't apply to them. And so, I realized, like, my pivotal moment was, all right, none of this is working. I've been waiting five years for somebody to build it. Let's go build something that is completely vendor-agnostic. There's no vendors on this platform by design because everyone ultimately wants something different. And, you know, through that process, we were, of course, pushed by many VCs who said, "Hey, build your marketplace, build your marketplace, you know, that's going to be your moat and your special sauce." And I said, "No, no, no, that's not what we're going to do here because that doesn't solve that problem." And we finally had the data to prove it, which is fantastic. You know, we actually did a sample of 8,700 people on our platform, and we watched them for a year. And said, "How many different vendors are these 8,700 people going to use?" Because that's the marketplace we'd have to build because we have 91% employee engagement. Nobody can beat us in the industry. We've got the highest employee engagement of any platform in our category. So, how many different vendors could 8,700 people use in that time period? Do you guys have any guesses how many they used in that time period to get to that engagement? VICTORIA: Out of 8,700 vendors? AMY: No, 8,700 employees. So, how many different vendors they used in that time period. VICTORIA: Hmm, like, per employee, I could see maybe, like, 10? I don't know. Two? AMY: We saw 27,000 different vendors used across all the employees, so 27,000 different unique vendors. So, on average, every employee wants three unique vendors that no one else is using. VICTORIA: Oh wow. WILL: Wow. VICTORIA: Yeah, okay. [laughter] Right. AMY: So, it's just you can't build that, I mean, you could build that marketplace, but nobody's going to visit that marketplace because nobody wants to scroll through 27,000 things. And so, it just keeps changing. You know, and I saw that even with the woman who started the company with me, you know, when she...we, of course, use Compt internally. And she started using her wellness stipend. You know, at first, she was doing 5Ks. So, she'd register for the race. She'd go train. She'd do all the things. Then she got pregnant and had a baby and started shifting over to prenatal vitamins, to Lamaze classes, to, you know, mommy yoga, things like that. Then once she had the baby, it shifted again. And so, it allows for a company to flow with an employee's lifecycle without having to get into an employee's life stage and, "Hey, what do you need at this moment in time?" Employees can self-direct that, so it makes it easier for employees and a lot easier for companies who are not trying to...we don't want to map out every single moment of our employee's personal life. We shouldn't be involved in that. And so, this is a way to support them but also give them a little space too. WILL: I absolutely love that because that is, yes, that is a flow. Like, before you have kids, it's, like, yes, I can go run these 5Ks; I can do this. When you have kids, it totally changes. Like, okay, what can I do with my kids? So, workout, or that's my away time. So, I love that it's an ebb and flow with the person. And they can pick their own thing, like -- AMY: Right. We're all adults. WILL: Yes. [laughs] AMY: I think I sat there going; why am I dictating someone's health and wellness regimen? I am not qualified for this on any stretch. Like, why am I dictating what somebody's mental health strategy should be? That's terrifying. You're adults. You work with your professionals. We'll support it. WILL: Yes. I remember at one company I worked for; they had this gym that they had, you know, got a deal with. And I was so frustrated because I was like, that's, like, 45 minutes away from my house. AMY: [laughs] Right. WILL: It's a perk, but it means absolutely nothing to me. I can't use it. So yes, yeah. [laughs] AMY: Well, and, like, not everybody wants to work, say...there was, you know, we see a lot of that is there's been a transition over time. COVID really changed that as people couldn't go to gyms, and companies shifted to stipends. But you may not want to work out with your co-workers, and that's okay, too. Like, it's okay to want to do your own thing and be in your own space, which is where we see this kind of decline of the, you know, on-site company gym, which, you know, some people just don't want to do that. VICTORIA: Yeah. So, I love that you stayed true to this problem that you found and you backed it up with data. So, you're like, here's clear data on, say, why those VCs' advice was bad [laughs] about the marketplace. AMY: Ill-informed. They needed data to see otherwise. [laughs] VICTORIA: Yeah. Well, I'm curious about your experience going through fundraising and starting up for Compt with your background as a CFO and how that was for you. AMY: It was...I naively thought it would be easier for me, and maybe it was because I had all this experience raising money as a CFO in all these prior companies. But the reality is that women receive less than 2% of all funding, even though we start 50% of the businesses. And if you look at, you know, Black female founders, they're receiving, like, 0.3, 0.5% of funding. Like, it's just...it's not nice out there. You know, on average, a lot of VCs are looking at 3,000, 4,000, or 5000 different companies a year and investing in 10. And so, the odds of getting funded are very, very low, which means that you're just going to experience a whole lot of unique situations as a female founder. I saw that you folks work with LOLA, which is fantastic. I'm a huge fan of LOLA and kind of what their founders put together. And I've heard some amazing things about the pitches that she's done for VCs and that she's just not shy about what she's building. And I really appreciate that. It's never a fun situation. And it gets easier the later stages because you have more metrics, and data, and all of that. And we ultimately found phenomenal investors that I'm very, very happy to have as part of our journey. But it's definitely...it's not pretty out there is the reality. VICTORIA: Right. And I saw that you either attended or put on an event about the gender investment gap, which I think is what you just referred to there as well. So, I'm curious how that conversation went and if there were any insights about what the industry can do to promote more investment in women and people of color founders. AMY: So, that's actually coming up August 10th, and so that's coming up in a few weeks that we're going to be hosting that. I'm actually part of a small group that is spearheading some legislation in Massachusetts to help change this funding dynamic for female founders, which I'm pretty excited about. And California also has some legislation they're looking at right now. In Mass, we're looking at how fair lending laws can apply to venture capital. There are laws on the books on how capital gets distributed when you look at the banking system. But there's virtually no regulation when you look at venture funding, and there's no accountability, and there's no metrics that anybody is being held to. I don't believe that you know, just because I pitched a VC that they should be funding me, you know, it needs to be part of their thesis and all of those things. But when you see so much disparity in what is happening out there, bias is coming into play. And there needs to be something that helps level that playing field. And so, that's where legislation comes into play and helps change that dynamic. So, pretty excited about the legislation that's before both the Senate and the Mass State House, likely going to be heard this November. So, we're pretty excited about that. Mid-Roll Ad: As life moves online, bricks-and-mortar businesses are having to adapt to survive. With over 18 years of experience building reliable web products and services, thoughtbot is the technology partner you can trust. We provide the technical expertise to enable your business to adapt and thrive in a changing environment. We start by understanding what's important to your customers to help you transition to intuitive digital services your customers will trust. We take the time to understand what makes your business great and work fast yet thoroughly to build, test, and validate ideas, helping you discover new customers. Take your business online with design‑driven digital acceleration. Find out more at tbot.io/acceleration or click the link in the show notes for this episode. WILL: So, Amy, you're talking a lot about diversity, inclusion, and just biases, and things like that. You're doing a great job with it. Your product is perfect for that because it reaches so many different levels. And I just want to ask you, why are you so passionate about it? Why is this so important to you? AMY: For me, personally, I am a lesbian founder. I am the only, you know, LGBTQ in many of my companies. And I'm always the, I mean, very frequently, the only woman in the boardroom, the only woman on the leadership team. That's not super comfortable, honestly. When you are having to fight for your place at the table, and you see things that could be done differently because you're bringing a different perspective, that, to me, is a missed opportunity for companies and for employees as well who, you know, there's amazing talent out there. If you're only looking at one flavor of talent, you're missing the opportunity to really build a world-class organization. And so, to me, it's both the personal side where I want to work with the best people. I want to work with a lot of different perspectives. I want to work with people who are bringing things to the table that I haven't thought about. But also, making sure that we're creating an environment where those people can feel comfortable as well, and so people don't feel marginalized or tokenized and have the ability to really bring their best selves to work. That's really important to me. It's a reflection of the world around us. It's bringing out the best in all of us. And so, for me, that's the environment I want to create in my own company. And it's also what I want to help companies be able to foster within their companies because I think a lot of companies really do want that. They just don't know how to go about it. They don't have actual tools to support a diverse team. You pay for things for the people you have, and then you hire more people like the people you have. We want to be a tool to help them expand that very organically and make it a lot easier to support a broader perspective of people. VICTORIA: I appreciate that. And it speaks to something you said earlier about 50% of the businesses are started by women. And so, if you're not investing in them, there's a huge market and huge potential and opportunity there that's just not -- AMY: The economic miss is in the trillions, is what's been estimated. Like, it's an absolute economic miss. I mean, you also have the statistics of what female-founded companies do. We tend to be more profitable. We tend to be more capital efficient. We tend to, you know, have better outcomes. It's just so the economics of it are there. It's just trying to get folks to understand where their biases are coming into play and funding things that may be a little outside their comfort zone. VICTORIA: Right. That's going to be a big project to undo all of that. So, each piece that works towards it to break it down, I think, is really important. And it seems like Compt is a great tool for companies to start working towards that, at least in the equity of their benefits, which is -- [laughs] AMY: Exactly. Because, I mean, if people can't use a perk, then it's inequitable compensation. And if you have inequitable compensation, you're already going down that path. You end up with wage gaps, and then you end up with promotion gaps. And all these things feed into each other. So, we're just trying to chip away at one piece of the problem. There's lots of places that this needs to be adjusted and changed over time. But we want to at least chip away at that one piece where this piece of compensation can be equitable and support everyone. WILL: Yeah, I love that. I was looking at your LinkedIn. And it looks like you've been almost, later this year, maybe six years of Compt. What was some of the early traction? Like, how was it in the early days for you? AMY: It was an interesting transition for me, going from CFO and COO over to the CEO role. That was easier in some ways than I thought it was going to be and harder in other ways. You know, on the easy side, I've already done fundraising. I understand how to write a business model, and look at financial plans, and make sure the concept is viable and all the things. But I also am not an engineer. I'm not a product designer. And so needed to make sure we immediately surrounded ourselves with the right talent and the right help to make sure that we could build the right product, pull the things out of my brain that are conceptual but definitely not product design. No one wants me touching product design. I've been barred from all codebases in this company. They don't want me touching anything, with good reason. And so, making sure that we have those right people to build and design the software in a way that functionally makes sense. VICTORIA: I think that is great that...I laughed when you said that you are barred from touching any of the code. [laughs] It's like, you're able to...I think a strong leader recognizes when other people have the expertise and makes space for them to do their best work. I also see that, at the same time, you've been a mentor with the MassChallenge group. And I'm curious if you have a most frequent piece of advice that you give to founders and people starting out building great products. AMY: The biggest piece of advice, I think, is to make sure you're taking care of yourself through this process. It's an exhausting process to build a company. And there's always way more that you should be doing every day than you can possibly get done. And if you just completely absorb yourself in it, you're going to end up burning out. So, making sure that you rest, that you still make time to exercise and to move, and that you spend time with family. All of those things, I think, are really, really important. That's been part of our core tenets. From day one, I said, "No more than 40 to 45 hours a week." It doesn't mean I'm not thinking about this business far more than 45 hours a week, but I'm not going to sit behind a computer that many hours in a week because I will burn out. And if I'm out and I'm reading something, or I'm, you know, going for a walk, I'm going to have moments of inspiration because I can actually have those creative thoughts firing when I'm not just putting out fires. And so, I think that's really, really important for founders to make sure they take that time and allow their brains to clear a little bit so that they can build more efficiently, build faster, and have really good critical reasoning skills. WILL: I love that you not only have the product to, you know, help taking time off, but you also are preaching it per se, like, take time off. Don't work more than 40-45 hours. Like, take care of yourself. So, I love that advice that you're giving is right in the message with your product. So, I love it. AMY: Thank you. I do hammer home with this team. What we build is obviously very, very important to me, but how we build this company is equally important. We spend just as much time thinking about how we're building and designing this company internally as we do about our product because they need to be a virtuous cycle between the two, quite frankly. And so, if they aren't aligned, we're going to fail. WILL: Definitely. Wow. Awesome. What does success look like for you and Compt in the next, you know, six months to a year? AMY: For us, it's really about reaching as many people as possible. So, how do we have an impact on as many lives as possible and help people be able to access this piece of their compensation? What is interesting right now is we're in a really interesting moment. The tech industry is going through...shall we call it an awakening? Where money is tighter. There's been some layoffs. You know, it's just a very different world in tech right now. And everybody's in a little bit of a holding pattern to figure out, okay, what's next? What we're seeing across our portfolio of companies is that there's a lot of industries that are, for the first time, really thinking about how do we retain folks? How do we think about hiring in a new way? So, industries like construction and manufacturing. Industries that never had employee kind of lifestyle benefits or perks they're taking a look at that because unemployment is so, so low. And so, for the first time ever, we have the ability to have an impact on groups that never had access to professional development, to wellness, to things like that. And that's really exciting because you can have such a huge, impactful moment where people have just been without for so long. And so, that's pretty exciting for us. VICTORIA: You're touching upon a topic that I've thought about before, where in the tech industry, we're used to having a lot of benefits and perks and that not every industry is the same way. So, I'm curious; you mentioned construction and some other groups that are looking to adopt more of these benefits because unemployment is so low. I'm curious, like, if there are any patterns or things that you see, like, specific industries that are more interested than others, or what's going on there? AMY: Our portfolio of tech companies are only about...they're less than 40% of our customers, actually. So, a relatively low percentage of our customers come from the tech industry. What we find is that healthcare systems this is really important. As you're thinking about how you're going to retain nursing staff, it is incredibly difficult. And so, we see a lot of movement in the healthcare space. We see a lot of movement, again, across manufacturing and construction, you know, financial services. Pretty much anybody who is struggling to hire and is worried about retaining is trying to figure out what's my strategy? How do I do this in the least expensive way possible but reach everyone? Because those employee engagement metrics are so consistently important to look at. And most platforms and things that you could be doing out there are going to give you a 2% to 3% utilization. So, it's very, very low. You know, wellness is by far the most common use case we see companies putting in place. It's good for employees. It's good for the employer. That's by far the most important or the most common. But we also see things like family, and just more of a whole well-being kind of concept as well, so beyond wellness, so allowing for that broader reach. We're also seeing industries where people are starting to age out. So, we've got five generations at work right now. There's industries where folks have historically stayed forever. You know, you've got the people who have been there 20-30 years. Well, those same industries are now sitting there going, all right, how do I get the next two generations to come in here? Because it's such an old-guard and old approach. We've got to change things up. And so, we're seeing a pretty big cultural shift happen within a lot of these more nascent industries. WILL: Yeah. I can definitely see how that would be tough going from, you know, you said five generations are currently in the workforce? AMY: Yep. WILL: I didn't even think about that. Wow. AMY: Yeah, you got a lot of different parts of the life cycle. You know, think about professional development. Professional development for a 22-year-old is very different from professional development for a 65-year-old. But both are in the workplace, and both want to keep learning. It's just what your needs are and what you need to learn. And how you want to learn is going to be very, very different. WILL: Wow. So true. I love how you're talking about your leadership and just the way you lead. I can just hear it in what you're saying. What are some of your core values that drive you every day? AMY: One of the big ones, and it probably goes back to, you know, I'm sure, birth placement, whatever. I'm an oldest child, all the things that come with being an oldest child. But fairness is a really big one for me. And so, it's thinking about how we apply that as a company, so equitable compensation falls under that. Making sure that we've got a team that is balanced and diverse is really important to me. You know, thinking, you know, our core values are balance and belonging. That runs through absolutely everything that we do and is core and central to it. Because, again, how we build this company is just as important to me as what we're building. And so, making sure that we hold true to those values is critical because we have amazing people, and they need to feel supported as well. VICTORIA: Well, that really comes through in everything that you say and that we've talked about so far today, and I really appreciate that. And I'm curious if you could go back in time to when you first started Compt and tell yourself any piece of advice or information; what would you say? AMY: That piece of advice has changed over time; I will tell you that. The one that is most recent for me is really because we're an HR tech platform, and we service, you know, an entire organization, is really thinking about how you support different industries at different moments in time, the concept of product-market fit. When you're that type of a platform, which there aren't many, there's not many platforms that sit across an entire organization, but compensation is one of them. You need to be thinking about which industries are struggling to hire, which are struggling to retain at this moment in time. And so, I don't think there's one place, like, hey, we have product-market fit, now we can scale. I think that's a misnomer for our part of the HR tech space. And so, it's constant experimentation on go-to-market strategy and constant kind of adjustment as markets ebb and flow over time. WILL: What is some of your biggest hurdles right now or even in the future that you can see coming? AMY: If I had a crystal ball, life would definitely be easier. I'd love to know when this economic cycle is going to shift and, you know when things get a little bit easier for companies. You know, HR leaders and finance leaders are not having the most fun at this moment in time. They're being tasked with making everybody happy but on very small budgets, and so they're really challenged with that. And they're really burnt out, and they're exhausted. So, I'm looking forward to a shift so when people can get back to feeling a little bit physically better. But also, it just helps navigate a market and be better able to support your employees. VICTORIA: I've been thinking about that question recently, what I would tell my past self, and I think it's mostly, like, food related. [laughter] AMY: Ooh, interesting. VICTORIA: Use better vinegars, like, invest in fancier olive oil. [laughs] AMY: So, my new luxury pro-tip is you buy a $7 bunch of eucalyptus at the grocery store, and you tie it above your shower head. I'm not kidding; you will feel like you're at a spa. It costs $7. I learned it because I was at some fancy resort. One of my investors, you know, paid for us to go to a conference that I was not paying for. And I was like, that is genius. You suddenly feel like you are in someplace fancy, and it was seven bucks. It's amazing. WILL: Yes. VICTORIA: That sounds incredible. I'm going to do that. WILL: Same. [laughter] VICTORIA: [inaudible 34:35] buy some. No, it's so good. Do you have any questions for us, Amy? AMY: Yeah. I mean, what trends are you seeing in the market right now? Like, what types of companies are being developed? Where do you see growth happening in the market? VICTORIA: That's probably a better question for me. As a managing director, I spend more time networking and going to events. And it's interesting being in San Diego. There's a big biotech startup here. So, I went to an EvoNexus Demo Day and saw the things that people were using. And there seemed to be a trend of using AI and machine learning to create better health outcomes, whether that's for predictors for which people will respond better to anti-cancer drugs, or, you know, how do we monitor the release of drugs for someone's system who's, you know, going through methadone in therapy. So, it's really interesting. I think that you know, you mentioned that there's not the same amount of money in the tech market, but I think there is still a lot of work being done to solve real problems that people have. So yeah, I'm really curious to see those types of projects and which ones are going to be successful, and how much the AI trend will really fade out. Like, clearly, in some use cases, you can see how beneficial it could be. And other times, it seems like it's kind of just like slapped on there for -- AMY: Agreed. VICTORIA: Marketing purposes, so... AMY: That's really just a database query. It's not AI. [laughs] VICTORIA: Right. [laughs] It's interesting because, you know, I just had lunch with a bunch of other CTOs in San Diego, and we were talking about AI, and some of the inherent risks of it, and the damage it can cause. And I always like to bring it back to, like, there are some people who are already harmed by these trends. And we have to work around that. Like, there is some, you know, greater supposed existential threat with AI that I think is rather unlikely. But if we think about that too much and not focus on the current harm that's being done, then that's, you know, more dangerous than the other one. AMY: Yeah. No, absolutely. I mean, there's definitely, I mean, even just with facial recognition and how that's applied and what that's used for. I mean, any software that is built with people has bias. And so, whatever biases they're bringing into it is the bias that's going to exist in the software. And so, there's...we already are starting from, you know, going back to our earlier conversation, if companies are not diverse and not building for really diverse perspectives, they're inherently going to build bias software, whether or not, I mean, I don't think that's anybody's intention. But that's what's going to happen because you just didn't think about things you didn't know. VICTORIA: Right. And, of course, I'm here in Southern California. There's the strikes for the actors and writers' strike happening a few hours north of us. And they were actually, you know, for some actors, signing away their rights to their likeness. AMY: Wow. VICTORIA: And then they could make an AI image and -- AMY: Wow. You could just create an entire movie with somebody's image and dub in a voice, and suddenly you don't need actors. VICTORIA: Right. And it's, of course, more often non-White actors and models who are being replaced. And so, I think that's a very interesting trend that people may not have thought about yet. AMY: Fascinating. VICTORIA: So yeah, I mean, having people on your leadership team who are thinking about these [laughs] different types of issues, like, yeah, I think it's really important. And then also, from, like, a data privacy perspective, all the laws that are coming out and that have come out. And I think that some founders and CTOs are really struggling with how to comply and protect everyone's data that way. AMY: No. It's something we think about a lot because we have the potential to have access to a lot of employee data. We take a very minimalist approach stated, not a big data play. That's not what we're here for. That's not what we're trying to do, this mountain of data on people, and then we'll figure out how to monetize it. We want to build something a little bit different. And so using only data that needs to be used so that we can truly support people with what our actual goal and aim is, rather than having that be a secondary cause. VICTORIA: Yeah. And I wanted to ask you about that actually because you have SOC 2 and GDPR compliance. And it's a topic that I think a lot of founders know that security is important, but it can be a significant investment. So, I'm curious your trade-offs and your timing for when you went for those compliance frameworks. AMY: We went early for it. I mean, so our platform, I mean, we're integrated with payroll platforms. We're touching employee data. So, we went for it early because we knew that it was going to be important, and it's a lot easier to do it before you make a mess than it is after the fact. I've done SOC 2 compliance in two prior companies. It's not fun. It is not my most fun thing that I've ever done. Fortunately, there are geniuses out there who built platforms to make this very, very easy now. We use a platform called Vanta that is absolutely incredible, made it super easy to get SOC 2 compliant, go through our audits, do all the things, so that, at least, is a lot easier. But it was something that we needed the funding to invest in. It's not inexpensive. But we knew that it was going to be critical because people need to feel that their data is secure and that you know what you're doing, and that you're not just kind of flying by the seat of your pants. There's a lot of tech companies that operate on, we'll figure out the tax, or we'll figure out the law. We'll figure out the compliance later. And that's been a stated part of their mission. That's just not the way I'm going to operate. And that doesn't work very well when you're dealing with HR, quite frankly, or finance because we have to comply with laws. So, getting ahead of that early was part of our strategy. VICTORIA: That makes sense. Your finance background making it clear what the legal implications are. [laughs] AMY: Exactly. Like, I'm not messing around with the IRS. Nobody wants to get audited by the IRS. It's not fun. Let's just keep things tax compliant. Chances are you're not going to get audited by the IRS. But if you are a tech company, if you do want to go public, if you do want to be acquired likely from a public company, you have to have these things in order because otherwise, it's coming off your purchase price or your stock price because you've got disclosures you've got to put out there, so little hidden, nasty gotchas. And it can be a six-year lookback period. So, you're like, oh, I'll worry about it later. Six years is a long time. And if you start messing around with that, it gets very, very expensive to clean up. So, just do it right from the beginning. You know, the same way you're doing payroll correctly now, invest a little bit, and it makes it a lot easier. VICTORIA: Yeah, I agree. And I think the tooling that's out there makes it a little bit easier; at least then, you know you have the confidence that your data is protected. Especially if you're a non-technical founder, I can imagine that makes you feel better that things are the way they should be. AMY: Exactly. Somebody has looked at this thing. Somebody is making sure that it's working the way it's supposed to. You know, that definitely helps when you're a non-technical founder, or just not a tax expert, or a legal expert, you know, around these things. It's not even the technical founders that have to worry about it. Data comes in all kinds of forms. VICTORIA: Yeah, that makes a lot of sense. AMY: This has been a fantastic conversation. I've really enjoyed it. VICTORIA: Well, thank you. WILL: Same. VICTORIA: I've enjoyed it as well. I really appreciate you taking the time. You can subscribe to the show and find notes along with a complete transcript for this episode at giantrobots.fm. If you have questions or comments, you can email us at hosts@giantrobots.fm. You can find me on Twitter @victori_ousg. WILL: And you can find me on Twitter @will23larry. This podcast is brought to you by thoughtbot and produced and edited by Mandy Moore. Thanks for listening. See you next time. ANNOUNCER: This podcast is brought to you by thoughtbot, your expert strategy, design, development, and product management partner. We bring digital products from idea to success and teach you how because we care. Learn more at thoughtbot.com. Special Guest: Amy Spurling.
How would your organization report a data breach? Richard talks to Troy Hunt about his experiences with Have I Been Pwned and some good and not-so-good breach reporting. Troy talks about the importance of planning - making decisions about how to report is hard to do when you're under stress. And who do you report to? Are there regulatory requirements? What about your customers? Most people want to know if the data they entrusted to you has been stolen. And if you did want to contact every customer involved in a breach, how would you do that? This is a conversation for the C-suite, but you can start it!Links:Have I Been Pwnedsecurity.txtBeg BountyRecorded July 17, 2023
On this week of Serious Privacy, Paul Breitbarth of Catawiki and Dr. K Royal discuss the newly passed Digital Personal Data Act in India with Malavika Raghavan, PhD candidate in Information Systems and Innovation at the London School of Economics and Senior Fellow for India at the Future of Privacy Forum. Malavika is a lawyer with a background in policy-focused research, studying the impacts of digitisation on low-income individuals in India. In the past, she also worked several years for the global law firm Allen & Overy. If you have comments or questions, find us on LinkedIn, Twitter @podcastprivacy @euroPaulB @heartofprivacy and email podcast@seriousprivacy.eu. Rate and Review us! Proudly sponsored by TrustArc. Learn more about the TRUSTe Data Privacy Framework verification. upcoming webinars.#heartofprivacy #europaulb #seriousprivacy #privacy #dataprotection #cybersecuritylaw #CPO #DPO #CISO
From hidden costs that lurk like an iceberg to DIY disasters, we discuss why cutting corners today could cost you dearly tomorrow.Tune in and find out why when it comes to data privacy, ignorance isn't bliss—it's a ticking time bomb.In this eye-opening episode, we have a conversation with Sean Falconer, a former postdoc medical student at Stanford turned leading expert in Privacy! In this episode Sean shares: His fascinating journey from competitive programming and medical research into the world of privacyThe common pitfalls companies encounter with a DIY data privacy approachHow AI is rewriting the cybersecurity playbook and what it means for Privacy ProsWhy investing in yourself isn't just smart—it's essential.Tune in to level-up your privacy game and avoid the pitfalls of going it alone. Sean has a lofty goal: to make the digital economy safer. And he's doing so one API at a time. A former competitive programmer, entrepreneur, and expert storyteller, his many accomplishments include designing the software used to create ICD-11 at the World Health Organization, founding Proven.com, and leading developer relations teams at Google. When he's not interviewing industry insiders as one of the hosts of the popular Software Engineering Daily podcast or diving into all things data security and privacy on Partially Redacted, you can find this world-class tech talent serving as Head of Marketing and Developer Relations at Skyflow, the world's first and only data privacy vault delivered as an API.If you're ready to transform your career and become the go-to GDPR expert, get your copy of 'The Easy Peasy Guide to GDPR' here: https://www.bestgdprbook.com/Follow Jamal on LinkedIn: https://www.linkedin.com/in/kmjahmed/Follow Sean on LinkedIn: https://www.linkedin.com/in/seanf/Get Exclusive Insights, Secret Expert Tips & Actionable Resources For A Thriving Privacy Career That We Only Share With Email Subscribers► https://newsletter.privacypros.academy/sign-upSubscribe to the Privacy Pros Academy YouTube Channel►
ChatGPT is a very popular and hot topic. Is there any risk in using it? Is it a big privacy risk? In this episode, Punit talks with Patricia, who is the Co-Founder & CEO of Private AI, a Microsoft-backed startup and discusses the risks, what makes ChatGPT different from other AI, and what companies can do to mitigate the risks. KEY CONVERSATION POINTS What comes to mind when it comes to GDPR Views on ChatGPT Does ChatGPT pose privacy risks? How do companies mitigate the risks? Private AI ABOUT THE GUEST Patricia Thaine is the Co-Founder & CEO of Private AI, a Microsoft-backed startup. With a decade of research and software development experience, she is a Computer Science PhD Candidate at the University of Toronto and a Vector Institute alumna. She founded Private AI to help companies unlock the value of unstructured data while maintaining customer privacy and compliance. Its latest launch, PrivateGPT, serves as a privacy layer for ChatGPT, redacting sensitive information from your prompts before sending them through the chatbot. ABOUT THE HOST Punit Bhatia is one of the leading privacy experts who works independently and has worked with professionals in over 30 countries. Punit works with business and privacy leaders to create an organization culture with high AI & privacy awareness and compliance as a business priority by creating and implementing an AI & privacy strategy and policy. Punit is the author of books “Be Ready for GDPR” which was rated as the best GDPR Book, “AI & Privacy – How to Find Balance”, “Intro To GDPR”, and “Be an Effective DPO”. Punit is a global speaker who has spoken at over 50 global events. Punit is the creator and host of the FIT4PRIVACY Podcast. This podcast has been featured amongst top GDPR and privacy podcasts. As a person, Punit is an avid thinker and believes in thinking, believing, and acting in line with one's value to have joy in life. He has developed the philosophy named ‘ABC for joy of life' which passionately shares. Punit is based out of Belgium, the heart of Europe. RESOURCES Websites www.fit4privacy.com , www.punitbhatia.com, www.private-ai.com Podcast https://www.fit4privacy.com/podcast Blog https://www.fit4privacy.com/blog YouTube http://youtube.com/fit4privacy --- Send in a voice message: https://podcasters.spotify.com/pod/show/fit4privacy/message
Is online tracking invasive? Or do cookies make our experience of the internet better? To answer this question, you need to understand how online tracking works and who makes money from it. In this episode, you'll learn from Keith Petri, CEO & Founder of Lockr, which helps consumers manage their data online. You will learn: What tracking cookies are The difference between first party, third party and zero party data Why you have so much more spam in your inbox today (and why it will get worse) Whether recent privacy regulation like GDPR really changed anything for consumers & businesses How Apple is using privacy issues to make money and change its business model --- Join the Tech for Non-Techies membership and succeed in the Digital Age. Tech for Non-Techies clients Reach senior leadership positions in Big Tech firms Lead digital transformation in established businesses Create tech businesses as non-technical founders Pivot into careers in venture capital We love hearing from our readers and listeners. So if you have questions about the content or working with us, just get in touch on info@techfornontechies.co Say hi to Sophia on Twitter and follow her on LinkedIn. Following us on YouTube, Facebook, Instagram and TikTok will make you smarter.
Kids apps can be tough. But there's also a ton of opportunity. Whether you're in an official Kids Space on Google Play or Made for Kids section on the App Store, or just an app that is designed to appeal to kids, there are special rules and guidelines from governments and platform owners. Knowing these and following them unlocks a world of opportunity, however. We recently hosted some experts, including: - Celeste Rollason, Senior Child Privacy Expert @ Privo - Stefano Accossato, Head of UA & Ad Monetization @ TutoTOONS - Mike Gadd, EMEA Customer Success Director @ Singular ... to find out: - what is a kids app? - what do GDPR and COPPA say? - what other legislation is out there? - how do different geos deal with kids apps? - marketing to both kids and parents - level of competition in kids apps - compliance as an enabler - what the rules are - tools and tech to make kids apps marketing work safely - monetization for kids apps - subscriptions for kids apps - in-app purchases for kids apps - building trust with parents - and much more ...
Are you ready to level up your career?Our latest episode is with Victoria Beckman, a world-renowned cybersecurity expert!In this episode Victoria shares: Her secrets to a successful career in cybersecurityHow to leverage your existing skills to make a successful pivot The most common cybersecurity vulnerabilities and how to avoid them3 in-demand qualities that will make you a top-tier cybersecurity professionalWhy we need more women in cybersecurity and the roadmap to get thereThis is a must-listen for any privacy pro who wants to take their career to the next level!Victoria is responsible for providing strategic legal advice to multiple teams across Shopify about information risk management, regulatory compliance, incident prevention and response, and cybersecurity awareness and training initiatives. Victoria is a Certified Privacy Manager (CIPM) and Certified Information Privacy Professional (CIPP/US) by the International Association of Privacy Professionals (IAPP). Prior to joining Shopify, Victoria managed Microsoft's Digital Crimes Unit for the Americas. A native of Colombia, Victoria spent years as a public defender in Arizona first assigned to capital habeas appeals and later trying major felony cases. Prior to practicing law, Victoria was an industrial engineer in the technology and automotive sectors and a competitive figure skater.If you're ready to transform your career and become the go-to GDPR expert, download the first chapter of 'The Easy Peasy Guide To The GDPR' here: https://www.bestgdprbook.com/Follow Jamal on LinkedIn: https://www.linkedin.com/in/kmjahmed/Follow Victoria on LinkedIn: https://www.linkedin.com/in/victoriabeckman/Get Exclusive Insights, Secret Expert Tips & Actionable Resources For A Thriving Privacy Career That We Only Share With Email Subscribers► https://newsletter.privacypros.academy/sign-upSubscribe to the Privacy Pros Academy YouTube Channel► https://www.youtube.com/c/PrivacyProsJoin the Privacy Pros Academy Private Facebook Group for:Free LIVE TrainingFree Easy Peasy Data Privacy GuidesData Protection Updates and so much moreApply to join here whilst it's still free: https://www.facebook.com/groups/privacypro
On the 358th episode of The Copywriter Club Podcast, we're covering all things law and your business. Taylor Tieman, Esq. joins the show to give copywriters actionable steps they can take to legally protect their business. Legal is an unavoidable part of running a business, and Taylor breaks it down in an approachable way. Tune into the episode to find out: The pitfalls of not having a proper contract in place. The difference between owning your copy and the right to use it in your portfolio. Can you have 50/50 ownership of the copy you write? What is an intellectual property clause and how can you add it to your contract? What if you need to end the project abruptly? The specific clauses copywriters need to have in their contracts. When do you actually need to enforce the contract? LLC vs. S-Corp: Which one is right for your business? The 3 most important legal aspects to protect your business. Why you may need a trademark and the different levels of filing. AI and legal… A lawyer's input. How to better protect your clients' private info from AI. What about privacy policies and terms and conditions? How to be GDPR compliant. Is there a problem with using “re:” as a subject line Hit play to listen to the episode below. The people and stuff we mentioned on the show: The Accelerator waitlist The Copywriter Think Tank Kira's website Rob's website Taylor's website The Copywriter Club Facebook Group The Copywriter Underground Free month of Brain.FM AI for Creative Entrepreneurs Podcast Full Transcript:
Welcome to the award-winning FCPA Compliance Report, the longest running podcast in compliance. In this episode, Tom Fox welcomes Jason Patel as they delve into the critical aspects of go-to-market security, market intelligence security, and customer privacy enforcement in today's digital world. They discuss the importance of protecting businesses and customers' experiences, leveraging data for security and marketing strategies, and ensuring compliance with privacy legislation like GDPR and CCPA. They highlight the services offered by Cheq.ai, a company specializing in go-to-market security, and stress the need for real-time compliance and a transparent approach involving various stakeholders. The conversation also explores the risks of relying solely on vendors for compliance and the impact of opt-in and opt-out strategies in data privacy. Looking ahead, they predict data privacy to be a leading issue, emphasizing the need for clear and explicit internet regulations to protect businesses and consumers. Key Highlights · Check: Go-to-Market Security and Customer Privacy Enforcement · Designing GDPR-compliant controls · Real-time compliance in data tracking · The Impact of Opt-In vs Opt-Out Strategies · The Future of Internet Regulations Resources Cheq.ai Tom Fox Instagram Facebook YouTube Twitter LinkedIn Learn more about your ad choices. Visit megaphone.fm/adchoices
In this episode of Serious Privacy, Paul Breitbarth of Catawiki and Dr. K Royal connect with Ralph O'Brien (together in a long time) to discuss some of the data breaches happening in the UK, such as a breach of the electoral records and police officers in Northern Ireland, historical breach statistics, and more. If you have comments or questions, find us on LinkedIn, Twitter @podcastprivacy @euroPaulB @heartofprivacy and email podcast@seriousprivacy.eu. Rate and Review us! Proudly sponsored by TrustArc. Learn more about the TRUSTe Data Privacy Framework verification. upcoming webinars.#heartofprivacy #europaulb #seriousprivacy #privacy #dataprotection #cybersecuritylaw #CPO #DPO #CISO
We're being joined by data privacy expert Paula Bruening for a “what's what” when it comes to the new EU-US Data Privacy Framework (DPF). Paula is the founder and principal at Casentino Strategies, where she helps small and medium-sized companies comply with data privacy rules and regulations, like GDPR, CCPA, and now the DPF. From background to implementation, we're talking all things EU-U.S. Data Privacy Framework with Paula.