Podcasts about patient engagement

Key TakeawaysBehavioral health and physical health are inseparable and must be treated togetherChronic illness often worsens anxiety, depression, and isolation — especially in aging populationsFear and stigma continue to prevent many patients from seeking behavioral health supportIntegrated care teams reduce gaps, improve communication, and catch issues earlierAnxiety and depression can masquerade as “normal aging” but are highly treatableCareful psychiatric medication management improves both emotional and physical outcomesOver-communication across care teams prevents patients from falling through the cracksAddressing behavioral health empowers patients to actively engage in their treatment plansNormalizing behavioral health conversations is essential to long-term recovery and stability www.YourHealth.Org

In this episode, we explore how Infinx's Philippines operations combine live agents and emerging AI voice agents to power patient engagement, scheduling, soft collections, and specialized outreach work. Moderator Viveka Jagadeesan, Enablement Manager, talks with Kirtan Chittoor and Johnson Singh about scaling from a small pilot to a 1,200+ FTE operation, bilingual support, compliance, and where AI can safely automate front-end workflows.

Joining us is Kristen Miller, Co-Director of MedStar Health's Center for Diagnostic Systems Safety and Scientific Director of their National Center for Human Factors in Healthcare. As healthcare organizations invest billions in AI technologies, Kristen's research reveals that human factors engineering - the science of how humans interact with complex systems - determines whether AI becomes a safety enhancer or safety hazard, whether patients embrace or resist these tools, and whether healthcare teams achieve promised efficiencies or face new workflow disruptions.Kristen Miller, Scientific Director, MedStar Health National Center for Human Factors in HealthcareMegan Antonelli, Chief Executive Officer, HealthIMPACT Live

Meet our guest listenerSasha Kullman: Sasha is a PhD student in the College of Pharmacy at the University of Manitoba, supervised by Dr. Anna Chudyk. She holds a master's degree from the Faculty of Kinesiology and Recreation Management at the same institution, where her research focused on health psychology, health promotion, and patient engagement in research. Funded by a CIHR Canada Graduate Scholarship, Sasha's doctoral work continues to center on participatory approaches, involving patients and their families in research designed to enhance healthcare experiences.Episode Transcript:Anna Chudyk:Hi everyone! Welcome to onePERspective — a bi-weekly segment where a featured guest shares their key reflections on the latest episode of asPERusual, my podcast all about practical patient engagement in research. I'm your host, Anna Chudyk.Today's episode is a special one in that it's our final asPERusual of 2025. We'll be taking a short break from recording as I get settled into coordinating a new course at the start of 2026. Once that's underway, we'll be back — with a brand new season launching in mid-to-late winter 2026.Before we wrap up the year, I'm thrilled to be joined once again by Sasha Kullman, a doctoral trainee in my lab. Sasha, I'm really looking forward to hearing your key takeaways from Season 3, Episode 9 of asPERusual, which featured Dr. Sharon Hou (a psychologist and assistant professor at Simon Fraser University) and Laesa Kim (a parent partner and family liaison at BC Children's Hospital Research Institute).Sasha Kullman:Hi everyone, and welcome back to this episode of onePERspective. I'm Sasha, a doctoral student at the University of Manitoba, located on Treaty 1 Territory here in Winnipeg— and if you've listened to these mini episodes before, you'll know that I'm also Anna's student.Today, I'll share my key learnings from our last full episode of As PER Usual and reflect on how I can apply what our guests shared to my own research with youth and families.In our last episode, we heard from Dr. Sharon Hou and Laesa Kim, who discussed their CHILD-BRIGHT–funded Pain Pathway Project, which supports community pediatricians in managing pain and irritability in children with severe neurological impairments. They highlighted how involving families from the start strengthens research design and implementation, and how trust, co-creation, and reflective collaboration lead to more compassionate, accessible, and effective care.What stood out most from this discussion was Sharon and Laesa's description of the parent monitoring board, how it was integrated into Phase 2 of their implementation project, and the impactful role Laesa played as both a leader and communicator. She moved fluidly between the board and the research team, supporting the engagement process and shaping many other aspects of the project.Because they've worked on a team that collaborates closely with parent and family partners, Sharon and Laesa were able to share not only practical tips, but also guidance about the spirit of engagement; how it functions as a research philosophy rather than a box to check.Starting with the practical tips, one that I know I'll apply in my own work is the importance of creating a “terms of reference” document (or a “working together agreement,” as we've called it in previous episodes). This helps everyone understand their roles, and gives patient and family partners a moment to shape the type of role they want to have. I just finished writing the major proposal for my thesis, and including a meeting to co-create a terms of reference was one of the steps I outlined. Hearing Sharon and Laesa reinforce its value—alongside what I've heard from my supervisor and the partners I've worked with—makes me even more confident in prioritizing this step.I also appreciated Laesa's reflections on communication and the need to provide multiple ways for patient and family partners to share feedback. We often think of engagement as a big-picture process, but in practice, I see it as being built from many small actions that occur across the entire research journey. Each action—whether it's sharing an email update or asking for input—is a choice about how we want to relate to our partners. When all of these small choices accumulate, they form the larger engagement process.Finding a communication balance is something I'm still learning myself. Laesa talked about wanting to keep partners updated, even when there's no immediate task for them, while also being mindful not to overwhelm people who are juggling full lives outside the research project. My takeaway is that there isn't one “right” approach—communication should be decided together with the partners you're working with. But, when unsure, sending the email is usually better than holding back. Sharing information puts the decision in the hands of patient and family partners about how involved they want to be, instead of us making that choice for them. And when partners know they have flexible ways to offer feedback, they're more likely to share what they can, when they can—while also feeling permission to step back when needed.Thinking about all of these small steps and interactions makes it clear how valuable it can be to have someone leading engagement who has personally experienced being a patient or family partner. I wanted to highlight the significance of Laesa's role as the staff member guiding the parent monitoring board. Engagement is often facilitated by a researcher or student, and while that can certainly work well, having a patient or family partner in this leadership role brings something unique. Laesa understood both the research context and the lived experiences of the parents involved. She could support communication, relationship-building, and trust in ways that might not have emerged otherwise. She helped ensure that those small steps of engagement were intentional and meaningful, that communication wasn't missed, and that partners felt welcome to raise feedback or concerns. She could also connect with parents on a personal level as another parent of a medically complex child—something that likely strengthened rapport in important ways.In my own research, I'm hoping to draw on this by co-leading engagement sessions with a patient or family partner. I know how valuable it is to have someone who can bridge perspectives, surface ideas I might never think of, and help me find more inclusive and responsive approaches.Another important takeaway was the development of a glossary and a visual diagram to help patient and family partners navigate the research protocol. It can be so easy for researchers to take specialized terminology for granted, especially when we're deeply embedded in a field. Glossaries make research more accessible, and I think that accessibility directly improves the quality of feedback partners can give. I'm already thinking about where I can build this into my own work, especially as I dive further into implementation science—which, if I'm being honest, has already left me spinning around more than once with all its terminology.I also want to reflect on how Sharon approaches her work. Engagement and equity came across as core philosophies in her research. She talked about being trained in an environment where patient engagement was valued from the beginning, and how that shaped her practice. Her approach seems grounded in theory and science, but equally in lived expertise, reflexivity, and awareness of her own positionality as a researcher. As a student, I feel lucky to be learning in an environment that centers these same principles. And throughout my program, I want to carry forward the idea that engagement isn't linear—it's cyclical. We act, reflect on what worked and what didn't, and then adjust. There will always be ways to improve, and, as Sharon and Laesa emphasized, we won't always get it right the first time. What matters is staying genuine, humble, kind, and compassionate with ourselves as we learn. Mistakes will happen. What's important is being open to learning and re-learning.One question I'll continue sitting with after this episode is: How can I embed principles of relationship-building and “slow science” within the structured nature of implementation science and the faster timelines of a PhD project? I think it's possible—it will just require paying attention to those small engagement steps that make up the larger process, and trying to approach each one with intention.And I think that's where I'll wrap up for today. Thanks for taking the time to reflect with me on this ONE Perspective episode. Until next time.Anna Chudyk:Great question to ponder, Sasha. Off the top of my head — I think you do this already just by the essence of your very being. You are incredibly thoughtful and intentional, and you naturally slow time down for everyone you work with by truly listening to the meaning behind what they share.Every project I've seen you partner on includes careful tracking of partners' input and a commitment to showing how their ideas were or were not incorporated into next steps. You do this in real time too—by actively engaging teams in the discussions where decisions are made and ensuring the process feels transparent and shared. This well-planned and fully present process allows you to masterfully incorporate “slow science” into fast paced academia like no other!I encourage everyone listening to check out Sasha's latest publication titled “Exploring Patient and Caregiver Perceptions of the Facilitators and Barriers to Patient Engagement in Research: Participatory Qualitative Study.“ It's a great example of what I've just described. It's published open access in the Journal of Participatory Medicine, which means it is free for anyone to read.As always, please be sure to head over to our website at asperusual.substack.com where you can find previous episodes, check out interactive transcripts, and subscribe to our newsletter. And if you haven't already, please subscribe to the podcast, and leave a positive review, wherever you like to listen — it really helps others find us too.You can always reach me directly at anna.asperusual@gmail.com, or connect with me on LinkedIn by searching for Anna M. Chudyk — that's C-H-U-D-Y-K. You can add Sasha to LinkedIn by searching for Sasha Kullman - K-U-L-L-M-A-N.Thanks again for listening — and until 2026, let's keep working together to make patient engagement in research the standard… or asPERusual. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit asperusual.substack.com

Medical necessity sits at the intersection of clinical judgment, coverage policy, and payer scrutiny, and in this episode Stuart Newsome, VP of RCM Insights, unpacks what it really means. Joined by Viveka Jagadeesan (Enablement Manager), Lindsey Nelson (Director of Product Marketing), Christina Harkins (Senior Revenue Cycle Manager), and Angie Adams (VP Clinical & Patient Engagement), the group explores Medicare error data, CERT audits, recoupment risk, NCD vs. LCD nuances, and how AI-driven policy intelligence can support medical necessity on both the front and back end of the revenue cycle.

In this episode of Disruption/Interruption, host KJ interviews Matt Seefeld, CEO at MedEvolve, about the chaos and inefficiencies in the US healthcare revenue cycle. Matt shares how generative AI and a focus on human accountability can help providers achieve "zero touch" claims, reduce waste, and improve access to care, especially for small and rural hospitals. Four Key Takeaways: The Real Cost of Healthcare is Obscured (3:00)The US healthcare system lacks alignment between consumers, providers, and payers, making it nearly impossible to know the true cost of care. Administrative Waste is a Billion-Dollar Problem (04:01)Most providers touch claims multiple times, with 63% of those touches being wasted effort due to system inefficiencies and payer games. AI is a Tool, Not a Cure-All (31:50)While AI can automate and improve processes, more than half of claim errors still require human intervention, and technology alone won't solve systemic issues. Access to Care is Shrinking for Many Americans (24:00, 27:00)As costs rise and reimbursements fall, small and rural hospitals are closing, and more Americans are forced to seek care through emergency services or go without. Quote of the Show (31:50):"More than half—53%—of the errors that we see that humans have to get involved with come from AI solutions, so they're not smart enough yet." - Matt Seefeld Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome. Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval Ways to connect with Matt Seefeld: LinkedIn: https://www.linkedin.com/in/matt-seefeld-521319/ Company Website: https://medevolve.com How to get more Disruption/Interruption: Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755 Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlDSee omnystudio.com/listener for privacy information.

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to⁠ outcomesrocket.com Remote therapeutic monitoring only works when it strengthens the relationship between patient and provider rather than adding friction. In this episode, Steven Coen, CEO and co-founder of SaRA Health, shares how his own frustrations as a physical therapy patient inspired him to redesign MSK care between visits. He describes how SaRA's one-character SMS check-ins reduce cognitive load, strengthen continuity, and significantly boost adherence and outcomes. Steven also explains how remote therapeutic monitoring codes reshaped their business model, leading them to build an internal RCM system and prepare for 2026 codes that could greatly increase practice revenue. He highlights what sets their FDA-designated software apart, the lack of remote strategies across most practices, and the broader payment and prior-auth challenges shaping hybrid care models. Tune in and learn how remote care, thoughtful design, and better business models are reshaping MSK patient engagement! Resources Connect with and follow Steven Coen on LinkedIn. Follow SaRA Health on LinkedIn and discover their website.Email Steven directly here.

Alex McDonald, MD, and Rachel Franklin, MD, share how they communicate effectively with patients about preventive care.

In this episode of 'Confessions of a Terrible Leader', Layci Nelson speaks with Dana Sherwin about her framework, the Thinking Patient, which empowers individuals to take charge of their healthcare. Dana shares her personal health journey, emphasizing the importance of patient engagement, preparation, and effective communication with healthcare providers. The conversation highlights the need for patients to be proactive, ask questions, and participate actively in their health decisions, ultimately leading to better health outcomes. Dana also reflects on her leadership experiences and the lessons learned from her health challenges.Takeaways:Being engaged in your care leads to better health outcomes.Preparation is crucial for effective communication with healthcare providers.Patients should be the CEO of their own health.Understanding medical language enhances patient advocacy.Asking questions is essential for informed health decisions.Courage in healthcare can be built gradually.Active participation in appointments improves patient experiences.Trustworthy health information comes from reputable sources.Communication skills are vital for healthcare leaders.Learning from personal health experiences can inform better patient care.Chapters00:00 Introduction to the Thinking Patient Framework02:55 Dana's Personal Health Journey06:00 The Importance of Patient Engagement08:57 Preparing for Medical Appointments11:38 Understanding Medical Language15:00 The Art of Questioning17:40 Active Participation in Healthcare20:42 Building Courage in Health Advocacy23:39 Dana's Leadership Confession26:38 Conclusion and ResourcesEPISODE LINKS:https://www.thethinkingpatient.com/abouthttps://www.linkedin.com/in/desherwin/

Discover how AI is transforming urgent care and primary care. In this episode, Dr. Heather sits down with Geoffrey, CEO of Preface Health, to explore how AI intake, ambient scribing, and full-journey patient support are revolutionizing the way clinics operate.Learn how Preface Health's intelligent assistant, “Sarah,” helps reduce administrative workload, improve documentation accuracy, boost coding precision, and enhance patient retention by supporting follow-up care and engagement.

Dr. Miles Beckett, CEO of Flossy & Dr. Summer Kassmel, Owner of Castle Peak & Avon Dental have a lively discussion on: The current state of AI in dentistry Empowering staff through automation Patient engagement = patient satisfaction To learn more about Flossy visit https://www.flossy.com/ Meet Fiona, your friendly AI dental receptionist - https://www.flossy.com/fiona-call-an-agent You can find Dr. Miles Beckett on LinkedIn -  https://www.linkedin.com/in/miles-beckett-578b755/ You can also connect with Dr. Summer Kassmel on LinkedIn - https://www.linkedin.com/in/dr-summer-kassmel-8936a62bb/ Subscribe to our channel for more episodes and stay updated on the latest DSO news, insights, and events! If you like our podcast, please give us a ⭐⭐⭐⭐⭐ review on iTunes https://apple.co/2Nejsfa and a Thumbs Up on YouTube.    

In this episode of “Swallow Your Pride,” host Theresa Richard interviews Alyssa Antcliff, SLP and CEO of IndiAide. Alyssa shares her journey from clinician to tech entrepreneur, introducing IndiAide's evidence-based remote therapeutic monitoring (RTM) platform for speech-language pathologists. They discuss how RTM bridges therapy and home care, improves patient adherence, and creates new reimbursement opportunities […] The post 381 – The Game-Changer for Speech Therapy: How IndiAide is Redefining Patient Engagement appeared first on Swallow Your Pride Podcast.

In this episode, we talk with Richard Xie, Senior Health Economist at RA Capital, and Gunnar Esiason, Senior Director of Patient Engagement at Raven (RA Capital Ventures), about value frameworks in pharma. We unpack how Generalized Cost-Effectiveness Analysis (GCEA) builds on traditional Cost-Effectiveness Analysis (CEA) and differs from ICER's model. The conversation explores what these approaches mean for pricing, access, and patient voice—especially in rare and high-innovation settings. Through the Cidara CD388 flu drug case, we discuss how assumptions shape value and trade-offs from manufacturer and patient perspectives. The episode highlights how evidence, incentives, and outcomes align—or conflict—in today's system, and what reforms could better connect value frameworks to affordability and equitable access. Richard Xie, Senior Health Economist, RA Capital Management Gunnar Esiason, MBA, MPH, Senior Director, Head of Patient Engagement and Patient-Centered Innovation, Raven (RA Capital Ventures) Patient-Centered Value Assessment Models Episode 26: Sarah Emond, ICER Peter Kolchinski, The Great American Drug Deal NICE (UK) CDA (Canada) Australia CHAP Trikafta ICER Report on Cystic Fibrosis No Patient Left Behind GCEA Calculator Boomer Esiason Foundation Aurora Biosciences Most-Favored-Nation Drug Pricing Order Questions or comments? Email comments@prescriptionforbetteraccess.com. Follow us on X, LinkedIn, YouTube, and Threads.

Join us for an insightful conversation about the intersection of technology and healthcare with Pallavi Ranade from Intermountain Health and Janae Sharp. In this episode, we explore how healthcare organizations can effectively measure return on investment while keeping patient-centered outcomes at the forefront. From the hidden costs of technology implementation to the promise of AI and genomics, our guests share practical wisdom on navigating innovation challenges, allocating resources strategically, and ensuring that technological advances truly benefit both patients and clinicians. Whether you're a healthcare leader weighing your next tech investment or simply curious about the future of healthcare delivery, this discussion offers valuable perspectives on making technology work for everyone in the healthcare ecosystem.Pallavi Ranade-Kharkar, PhD, MS, FAMIA, Director of Research Informatics Genomics, Intermountain HealthJanae Sharp, Founder, The Sharp Index

The Bulletproof Dental Podcast Episode 410 HOSTS: Dr. Craig Spodak GUEST: Dave Monahan DESCRIPTION In this episode, Craig and Dave Monahan discuss the evolution of Clerri, a dental membership platform, and its impact on patient engagement and practice management. Dave shares his journey from technology to dentistry, emphasizing the importance of understanding patient psychology and the benefits of membership plans. They explore the challenges of managing membership plans independently, the integration of technology in dental practices, and the future of AI in optimizing dental coverage. The conversation highlights the significance of patient retention and engagement, especially in navigating insurance complexities. TAKEAWAYS Clerri aims to improve the lives of dentists through innovative solutions. Dave's background in technology provides valuable insights into the dental industry. Understanding patient psychology is crucial for dental practices. Membership plans significantly increase patient visits and acceptance of procedures. Cash patients visit dental practices less frequently than membership patients. Automating membership management can save time and reduce errors. Integration with practice management systems enhances efficiency. AI can help optimize dental coverage and PPO management. Patient engagement is key to retention and practice growth. Offering membership plans can help practices navigate insurance challenges. CHAPTERS 00:00 Introduction to Clerri and Dave Monahan 02:46 Dave's Journey: From Technology to Dentistry 05:51 Understanding Patient Psychology in Dentistry 08:44 The Impact of Membership Plans on Patient Behavior 11:26 Challenges of Managing Membership Plans Independently 14:26 Integration and Automation in Dental Practices 17:24 Future Innovations and AI in Dental Memberships 20:37 Navigating Insurance and Membership Plans 23:30 The Importance of Patient Engagement and Retention 26:17 Final Thoughts and Special Offers from Clerri REFERENCES Clerri Bulletproof Summit Bulletproof Mastermind  

If you've ever felt alone in the healthcare maze, this episode is here to remind you: your story matters, and you are not alone. Kavita Bouknight shares how her personal health journey and family experiences inspired her mission to make healthcare information more accessible, and how she's leveraging technology through her company's program, SPARK, to bridge crucial communication gaps between patients and providers. The conversation explores the needs and future of women's health, the entrepreneurial path, and the importance of advocating for yourself and others in today's complex medical landscape.    TIMESTAMPS: 00:00 "Match Health Collective Founder Interview" 03:40 "Navigating Care in Sandwich Generation" 08:01 Navigating Stressful Situations 10:10 Navigating Healthcare Isolation 16:01 Patient Engagement in Clinical Trials 19:48 Advocating for Clear Breast Health 22:17 Dense Breast Tissue Awareness 25:49 Take the Leap and Evolve 27:18 Entrepreneurial Evolution and Vision 29:51 Naming Expertise Transforms Business 34:06 Boosting Women's Health Awareness 38:21 Feeling Alone Despite Support 39:39 Expressing Gratitude and Support   LEARN MORE: The Clear Pathways Program: https://www.breastdensitysummit.org/ MAKE A DONATION: https://www.paypal.com/donate?hosted_button_id=NJMF86A8Y9RJQ Women's Health Advocates: https://womenshealthadvocates.org/   With a focus on health innovation and high-impact marketing, Kavita Bouknight is a trusted advisor to venture-backed startups and publicly traded healthcare organizations, bringing over 20 years of experience in strategy and go-to-market execution. She is the Founder and CEO of Match Health Collective, a full-service marketing agency that helps medical device and life science companies build brands, accelerate clinical adoption, and engage patients and physicians. She also leads Match Health Academy, which develops programs and tools to drive meaningful engagement and make complex health information more accessible through video and text-based communication. FOLLOW KAVITA:  Website: https://matchhealth.com Kavita LinkedIn: https://linkedin.com/in/kavitabouknight/ Match Health Collective LinkedIn: https://www.linkedin.com/company/match-health-collective/?viewAsMember=true   FOLLOW LISA: https://www.linkedin.com/in/lisamalianorman/ https://www.instagram.com/lisamalia.evoke/  

What role does communication play in building health systems and addressing global health challenges? Jed Beitler discusses his work with non-governmental and international organisations, exploring lessons from Sub-Saharan Africa, strategies for fighting major diseases, and the importance of collaboration in global health. Timestamps: 00:56 – Early career 02:37 – Sub-Saharan Africa 06:08 – Tackling HIV 07:53 – Not-for-profit organisations 11:43 – Diagnostics

In the final episode, Jed Beitler reflects on leadership, mentorship, and the legacy of healthcare communications. From essential leadership qualities to the stories still untold, this conversation looks ahead at innovation, responsibility, and the next chapter in health communication. Timestamps: 01:12 – Leadership qualities 04:03 – Mentoring 09:44 – Public education 13:57 – Legacy

In this rapid-fire episode, Jed Beitler answers quick questions about healthcare communications, from industry lessons and patient engagement to leadership advice and global health strategies. Perfect for listeners short on time but eager to gain decades of insight in just minutes.

Timestamps: 00:55 – Healthcare evolution 02:40 – Global differences 05:44 – Industry shifts 09:07 – Perceptions of doctors 11:57 – Advice

In this episode of the Gladden Longevity Podcast, Dr. Jeffrey Gladden and Dr. John Oberg discuss innovative approaches to health care, particularly in managing chronic diseases like type 2 diabetes. They explore the importance of behavioral change, the integration of mental health into medical care, and the role of AI in enhancing patient outcomes. The conversation emphasizes the need for personalized, small changes in patient care and the potential for scaling these innovations to improve health care systems globally.   For Audience ·       Use code 'Podcast10' to get 10% OFF on any of our supplements at https://gladdenlongevityshop.com/ !    Takeaways ·       The journey into health care often begins with personal experiences. ·       Behavioral change is crucial for managing chronic diseases. ·       Integrating mental health support can significantly improve patient outcomes. ·       Small, actionable changes can lead to significant health improvements. ·       AI can enhance patient care without replacing the human element. ·       Collaboration among health care providers is essential for effective treatment. ·       Empowering patients through education and support is key to success. ·       Scaling health innovations can lead to broader societal impacts. ·       Chronic disease management requires a multifaceted approach. ·       Hope and positive narratives can drive patient engagement and success.   Chapters 00:00 Introduction to Behavioral Change in Healthcare 04:59 The Journey into Healthcare and Diabetes Management 07:40 Understanding Behavioral Change and Patient Engagement 10:39 The Role of Mental Health in Chronic Disease Management 13:39 Innovative Approaches to Patient Care 16:24 Integrating AI and Technology in Healthcare 19:10 Scaling Solutions for Chronic Metabolic Diseases 22:09 Future Directions and Community Impact   To learn more about Dr. John Oberg: LinkedIn: https://linkedin.com/in/johnoberg Website: https://precina.com, https://talesofabundance.com Facebook: https://www.facebook.com/precinahealth Got a question for Dr. Gladden? Submit it using the link below and it might be answered in our next Q&A episode! https://form.typeform.com/to/tIyzUai7? Reach out to us at:    Website: https://gladdenlongevity.com/     Facebook: https://www.facebook.com/Gladdenlongevity/    Instagram: https://www.instagram.com/gladdenlongevity/?hl=en     LinkedIn: https://www.linkedin.com/company/gladdenlongevity    YouTube: https://www.youtube.com/channel/UC5_q8nexY4K5ilgFnKm7naw    

Lisa is a Senior Director of Patient Engagement at Evinova.    Listen in for…  How to connect the events throughout our lives into an intentional career path The immense opportunities that visibility on LinkedIn can unlock The power of working with a coach who isn't afraid to challenge you    Connect with Lisa  https://www.linkedin.com/in/lisa-kerr-patientengagement/    Kickstart your Intentional Careers Journey  Take the Career Accelerator Scorecard: https://scorecard.intentional-careers.com/strategy  Register for a free Intentional Careers workshop: https://intentional-careers.com/workshop/  Read The Book 'Intentional Careers for STEM Women': https://amzn.eu/d/bL9r8h0    Connect with Hannah  https://hannahnikeroberts.com/  www.linkedin.com/in/hannahrobertscoaching  www.facebook.com/drhannahroberts  X (Twitter) @HannahNikeR  Instagram @drhannahroberts  TikTok @drhannahroberts  YouTube @drhannahroberts 

Health systems have long promised to “break down silos,” but are marketing, IT, and clinical teams finally being forced to collaborate in meaningful ways? In this episode, hosts Chris Boyer and Reed Smith explore how consumer expectations, ROI pressures, and enabling platforms are reshaping what patient engagement really means:  From Silos to Systems – Why joint governance across marketing, IT, and operations is no longer optional, and how access- and flow-aware campaigns help avoid wasted spend. Measuring What Really Matters – Why CTRs and impressions aren't enough, and how marketers can prove ROI with metrics that tie directly to booked appointments, care-gap closure, and clinical outcomes. The Role of Emerging Tech – How AI, programmatic media, and CRM platforms are influencing engagement strategies—when they deliver value, and when hype gets in the way. They're joined by Sam Seering and Josh Torano from Epic Systems, who share how Epic's CRM and Campaigns tools are supporting closed-loop outreach, practical ROI measurement, and the real-world lessons health systems are learning as they navigate consumer expectations and new technologies. Mentions from the Show: Deloitte: 2025 global health care outlook Achieving Hospital-wide Patient Flow The role of personalization in the care journey: An example of patient engagement to reduce readmissions Becker's Health systems' ROI on generative AI To help improve the accuracy of generative AI, add speed bumps Epic Systems Implementation Guide for Linking Digital Marketing to Appointments Sam Seering on LinkedIn Josh Taranto on LinkedIn Reed Smith on LinkedIn Chris Boyer on LinkedIn Chris Boyer website Chris Boyer on BlueSky Reed Smith on BlueSky Learn more about your ad choices. Visit megaphone.fm/adchoices

The Bulletproof Dental Podcast Episode 406 HOSTS: Dr. Peter Boulden and Dr. Craig Spodak Guest: Dr. Brian Harris DESCRIPTION In this conversation, Dr. Brian Harris joins us to discuss the art of enrollment in dentistry, emphasizing the importance of pre-appointment preparation, patient engagement, and effective communication. They explore the role of introverts in patient interactions, share personal stories of learning from mistakes, and highlight the significance of follow-up and transparency in building trust with patients. The discussion also covers strategies for handling financial conversations, the value of offering discounts, and the innovative approach of the Smile Test Drive to enhance patient experience. TAKEAWAYS Pre-appointment preparation is crucial for in-office success. Creating a connection with patients is more important than perfecting a script. Introverts can excel in patient engagement by focusing on genuine communication. Learning from mistakes is essential for growth in practice. Follow-up communication can help re-engage patients who didn't enroll. Discounts should be framed as value-added offers, not devaluations of service. Transparency in treatment options builds trust with patients. The Smile Test Drive is an effective tool for patient engagement. Clarity in treatment plans helps patients make informed decisions. Gamifying patient engagement can create healthy competition among staff. CHAPTERS 00:00 The Art of Enrollment 08:18 Understanding Patient Psychology 11:56 Learning from Mistakes 18:32 Following Up Effectively 34:28 Navigating Patient Concerns 35:12 The Smile Test Drive: Visualizing Dental Transformations 37:16 Value in Accessibility: Brian's Approach to Consultations 38:30 The Art of Mock-Ups: Enhancing Patient Experience 40:07 Communicating Aesthetics: The Importance of Mock-Ups 43:43 Navigating Treatment Plans: Balancing Patient Expectations and Budget 46:27 Discussing Costs: Transparency in Treatment Pricing 49:14 Creative Discounts: Negotiating Value Without Devaluing Services 54:26 Building Value: The Psychology of Discounts and Patient Engagement  

AI is no longer just for clinicians. Emily Lewis, an AI thought leader, explains how AI is becoming a partner in patient care. From gamified self-care tools to multimodal education, she breaks down how technology can foster better communication and empower patients to take control of their health. She also explores the regulatory and data challenges involved in scaling AI for patient use. Featuring Dr. Sanjay Juneja. Learn more about Emily: https://www.udemy.com/user/emily-lewis-77/ Host: https://sjunejamd.com/ "Views expressed by Dr. Juneja and Emily Lewis are solely their own and are not attributable to xCures, Tempus, or any of our guest's affiliations."

The Bulletproof Dental Podcast Episode 405 HOSTS: Dr. Peter Boulden and Dr. Craig Spodak GUEST: Dr. Brian Harris DESCRIPTION In this engaging conversation, Dr. Brian Harris shares his journey from burnout to rediscovering his passion for dentistry. He emphasizes the importance of patient enrollment and how virtual consultations can enhance the patient experience. The discussion covers the psychology behind patient interactions, the role of technology in modern dentistry, and the significance of building trust and transparency with patients. Dr. Harris also highlights the need for dentists to focus on providing value and creating lasting relationships with their patients, ultimately leading to greater success in their practices. TAKEAWAYS Mastering patient enrollment is crucial for dental success. Burnout often occurs around 15 years into a dental career. The patient experience begins before they enter the practice. Virtual consultations can significantly enhance patient engagement. Building trust is essential for patient retention. Technology can streamline the patient consultation process. Patients appreciate personalized communication and transparency. Follow-up is key to maintaining patient relationships. Dentists should focus on providing value to patients. Creating a positive first impression can lead to higher case acceptance. CHAPTERS 00:00 Introduction to Dr. Brian Harris and His Journey 02:44 The Burnout Phenomenon in Dentistry 05:44 The Impact of Family Legacy on Career Choices 08:25 Transitioning from Burnout to Passion in Dentistry 11:01 The Business vs. Clinical Dentistry Dilemma 14:06 Reinventing the Patient Experience with Smile Virtual 17:17 Understanding Patient Psychology in Consultations 19:57 The Importance of Connection in Patient Engagement 24:10 Understanding Patient Needs 30:45 The Importance of Patient Experience 36:10 The Flow of Giving and Receiving 41:54 The Power of Asynchronous Consultations 45:43 Connecting with Patients Effectively 47:39 Pre-Framing Conversations for Success 51:30 Understanding the Decision-Making Process 55:13 The Importance of Authentic Communication 57:03 Creating Success Through Small Actions 59:41 The Value of Focus and Passion in Practice  

Dr. Gary Sanchez reveals how finding your WHY unlocks authentic marketing, stronger patient connections, and lasting fulfillment in dentistry and beyond. Dentists often invest in technology, training, and teams, yet still feel invisible in a crowded marketplace. Dr. Gary Sanchez knows that pain firsthand. After reaching the peak of clinical excellence but blending in with “just another dentist,” he discovered his WHY—leading him to create the WHY Institute. In this episode, Dr. Sanchez shares how identifying your WHY can transform not only your practice's growth but also your personal clarity, passion, and purpose.  

In this episode of What's Best For The Patient Is Best For Business, Jerry sits down with Dr. Todd Norwood, Senior Director of Clinical Services at Omada Health, a virtual care platform specializing in chronic disease management. With a background as a board-certified orthopedic and sports physical therapist, Todd shares his journey from traditional clinical practice to the forefront of digital health innovation—including his role in co-founding Physera, a telehealth startup later acquired by Omada.Jerry and Todd dive deep into the critical role of patient engagement in modern healthcare, exploring how technology can enhance outcomes while maintaining high-quality care. Todd breaks down key insights from his research, revealing how simple actions—like regular messaging between visits—can compound into significant improvements in patient adherence and clinical results. They also discuss the importance of data in proving value, the evolving landscape of telehealth, and why physical therapists must embrace digital tools to stay ahead.Key Takeaways:• Patient engagement drives outcomes: Each additional weekly message from a PT increases patient compliance with home exercises by 11%—and these effects multiply over time.• Early intervention matters: Starting care within 24 hours of sign-up boosts long-term engagement and success.• Tech is just a tool: The real skill lies in knowing when and how to use digital platforms to enhance—not replace—clinical expertise.• Data is non-negotiable: Accreditation and payer trust require proof of impact. PTs must measure outcomes rigorously to demonstrate their value.• The patient's core needs: Clear diagnosis, prognosis, and defined roles (patient + provider) are the foundation of trust and retention.Todd's research underscores a powerful truth: what's best for patients is best for business. Whether you're a clinician, practice owner, or healthcare innovator, this episode is packed with actionable insights to elevate care delivery in the digital age.

In this episode of the Global Hemophilia Report, host Patrick James Lynch and a panel of experts discuss the importance of real world data and patient engagement in hemophilia care. The conversation explores how data collected outside of clinical trials provides deeper insights into treatment outcomes, challenges, and lived experiences. Guests share strategies for improving data reliability, motivating patient participation, and balancing privacy with research needs. Tune in for key takeaways on how both numbers and personal stories shape better care for the hemophilia community.   Guests: Mike Recht, MD, PhD, MBA Samantha Gouw, MD, PhD Maria Santaella, RN-BC, MSN, PhD(c)   Senior Advisor: Donna DiMichele, MD   Hosted by: Patrick James Lynch   Written by: Kay Vermeil   Featured Advertiser: Sanofi   Subscribe to the Global Hemophilia Report   Show Notes:   Presenting Sponsor: Presented by Sanofi   Sanofi's Global Hemophilia Survey uncovers significant care gaps and emotional challenges faced by patients and caregivers. Learn how improving health literacy and fostering better patient-provider communication are essential to addressing these inequities. Explore the findings and see how Sanofi is driving health equity for the hemophilia community. Explore the survey findings here: Global Hemophilia Survey Page. For too long, women and girls who bleed have been dismissed. Left out of the narrative. Ignored by the system. But not anymore. In our new film, “Dismissed,” meet Isabelle—a 15-year-old with hemophilia who's using her voice to uplift the unheard. Alongside her are four powerful stories of women challenging what's "normal" and demanding recognition, care, and justice. This is more than a film. It's a movement.

Tune in as Dr Daejin Adiboye, Vice President, Therapeutic Area Head, Solid Tumor Oncology, AbbVie, explores both the evolution of cancer care and his leadership style over the last two decades. Together, Daejin and Jade discuss the lessons from his time in the clinic that shaped who he is today, the move to precision medicine in oncology, his work with the Cancer Support Community in San Francisco and much more. A little more on EMJ GOLD's guest… Dr Daejin Abidoye serves as Vice President, Therapeutic Area Head for Solid Tumor Oncology at AbbVie. In this role, he is responsible for the clinical development of all assets in late oncology clinical development.  His career includes over 20 years of experience in oncology, cancer research and drug development. Prior to joining AbbVie, Daejin was the Therapeutic Area Lead for Oncology Development and Clinical Research at Gilead Sciences. He has also held various roles at Seattle Genetics and Roche-Genentech. Dr. Abidoye is a board-certified oncologist with a career in clinical practice at Scripps Health in Southern California. 

Filling the Gaps: Leveraging AI to Optimize Dental Schedules and Patient Engagement. Jeff Barsotti, CEO of MaxAssist returns to the show. Jeff discusses: The importance of empowering front desk staff with the right tools and support Market trends regarding patient scheduling and openings Upcoming integrations, including a partnership with Mango Voice for enhanced telephony solutions & the new MaxAi To learn more about MaxAssist or schedule a demo visit - https://getmaxassist.com/ Watch the MaxAi video - https://dso.pub/MaxAi  

Health system IT executives face a persistent strategic dilemma: how to navigate the tension between staying within the core EMR suite and exploring external solutions for critical functions such as patient engagement. This webinar features leaders who will examine the continuous assessment required to determine whether core EMR capabilities are sufficient across specific functionality segments. The conversation will focus on the nuanced process of evaluating emerging niche vendors, identifying meaningful capability gaps, and weighing the operational, governance, and integration implications of stepping outside the suite. Panelists will share how their organizations assess when those gaps in functionality—particularly in patient communication, outreach personalization, and coordination—grow significant enough to justify adopting third-party tools. The discussion will also touch on strategies for managing vendor sprawl, ensuring brand consistency, and maintaining compliance in increasingly complex digital ecosystems. Source: Beyond the EMR? Revisiting Your Strategy Around Patient Engagement & Communications on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

In this episode of the Elevate Care Podcast, David Norris, CEO of Affineon Health, discusses the transformative role of AI in healthcare, particularly in alleviating provider burnout and enhancing patient care. He shares insights from his extensive experience in healthcare technology, emphasizing the need for innovative solutions to support healthcare providers overwhelmed by administrative tasks. The conversation explores how AI can streamline processes, improve patient communication, and ensure data privacy, while also addressing the challenges of adoption among healthcare professionals. Norris highlights the importance of creating a supportive environment for providers and the potential for AI to revolutionize patient-provider relationships in the future.Chapters:00:00 AI in Healthcare: A New Era04:45 Addressing Provider Burnout with AI Solutions10:50 Operationalizing AI: Protocols and Provider Control15:56 The Future of AI in Patient Care21:58 Ensuring Data Privacy and Cybersecurity in AI25:50 Looking Ahead: The Future of AI in Healthcare About David Norris: Mr. Norris is a CEO, investor, board member, advisor, and serial entrepreneur. Utilizing his extensive experience and network, he works closely with investors and boards to accelerate the growth of high potential companies. He has extensive governance experience on a wide range of boards and board committees.As a serial entrepreneur, he has founded and built companies in a number of different industries and has extensive fund-raising experience, having raised capital from VC, private equity, strategic, angel, and debt sources.Mr. Norris has held leadership positions in a number of companies including: Co-founder and CEO, Affineon Health, Chairman and CEO, Element3 Health (acquired 2022), Co-founder, Co-Founder and CEO of MD Insider (acquired by Accolade (NASDAQ:ACCD)), Co-founder and CEO of BlueCava (acquired by IDify/Adstra), Co-Founder and CEO of OnRequest Images, Co-Founder and CEO of ObjectSpace (acquired), VP/General Manager at Casco Signal Ltd (acquired by Alstom (ALO:EN)), and Toccata Systems (acquired by Chilton).Mr. Norris has extensive international business experience, having lived and worked in Europe, Asia, and the United States. He is a regular speaker at industry conferences, has lectured at organizations such as Microsoft and the Harvard Business School, has appeared on business TV programs such as CNN, Bloomberg TV, and has been quoted in publications such as The Wall Street Journal and New York Times.Mr. Norris has won various awards, including the Ernst and Young Entrepreneur of the Year, the Inc. 500, and The Software 500. He supports a number of charities including the American Diabetes Association and the National MS Society. Mr. Norris sits on a number of boards and is a senior advisor to a number of companies. He is also a very active cyclist. Sponsors: Discover how WorkWise is redefining workforce management for healthcare. Visit workwise.amnhealthcare.com to learn more.About The Show: Elevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes. Learn more about the show here. Find Us On:WebsiteYouTubeSpotifyAppleInstagramLinkedInXFacebook Powered by AMN Healthcare

Key Topics Discussed:The philosophy of care behind RPM How RPM empowers patients and improves outcomes Common barriers for providers and patients—and how to overcome them The emotional and human impact of being “seen” through RPM Why RPM is essential for proactive care and value-based models How RPM strengthens patient-provider partnershipsWho Should Listen:Providers looking to elevate their standard of care Patients managing chronic conditionsCaregivers advocating for loved onesHealthcare leaders navigating the shift to proactive careTune in to hear why Jennifer believes every Your Health patient should be on RPM—and why the time to act is now. www.YourHealth.Org

EPISODE NOTESThe concept of information asymmetry between patients and providersWhy clinical expertise isn't enough without emotional intelligenceHow health literacy and “teach-back” transform patient outcomesWhy the guide, not the hero, plays the most important role in patient careHow healthcare can marry evidence-based decisions with patient valuesWhen too many options become overwhelming—and how to simplify decision-makingBuilding systems of collaboration instead of clinical controlTools for aligning patient needs with long-term outcomesA model for care where understanding is as important as intervention 

In this episode of the ASC Podcast with John Goehle, we cover the latest updates from the ASC industry, discuss recent ASC issues and survey experiences, review a recent survey by Avanza, discuss high level disinfection issues and in our focus segment, we interview Jennifer Cantrell with AMSURG during the New Jersey ASC Associations recent conference where she discussed Patient Engagement and how OAS-CAPHS can provide valuable information for improving patient satisfaction.         This episode is sponsored by Surgical Information Systems, RFX Solutions, Medserve and  Ambulatory Healthcare Strategies.   Notes and Resources from this Episode: Resources from AHS, ASC Central and the ASC Podcast with John Goehle ASC Podcast website - http://ascpodcast.com ASC Central website - http://conferences.asc-central.com Ambulatory Healthcare Strategies, LLC - http://ah-strategies.com Contact John Goehle at 585-594-1167 for more information. AJIC literature review- endoscope HLD failures https://www.ajicjournal.org/article/S0196-6553(25)00290-1/fulltext 6th Annual Hospital Leadership ASC Survey: https://avanzastrategies.com/wp-content/uploads/2025/05/6th-Avanza-Intelligence-Hospital-Leadership-ASC-Survey.pdf Chemical Risk Assessment: https://www.osha.gov/chemical-hazards INFORMATION ABOUT THE ASC PODCAST WITH JOHN GOEHLE ASC Central, a sister site to http://ascpodcast.com provides a link to all of our bootcamps, educational programs and membership programs! https://conferences.asc-central.com/ Join one of our Membership Programs! Our Patron Program: Patron Members of the ASC Podcast with John Goehle have access to ASC Central - an exclusive membership website that provides a one-stop  ASC Regulatory and Accreditation Compliance, Operations and Financial Management resource for busy Administrators, nurse managers and business office managers.  More information and Become Member The ASC-Central Premium Access Program A Premium Resource for Ambulatory Surgery Centers including access to bootcamps, education programs and private sessions More Information and Become a Premium Access Program Members Today! Important Resources for ASCs: Conditions for Coverage: https://www.ecfr.gov/cgi-bin/text-idx?c=ecfr&rgn=div5&view=text&node=42:3.0.1.1.3&idno=42#se42.3.416_150 Infection Control Survey Tool (Used by Surveyors for Infection Control) https://www.cms.gov/Regulations-and-Guidance/Guidance/Manuals/downloads/som107_exhibit_351.pdf Updated Guidance for Ambulatory Surgical Centers - Appendix L of the State Operations Manual (SOM) https://www.cms.gov/Regulations-and-Guidance/Guidance/Manuals/downloads/som107ap_l_ambulatory.pdf https://www.cms.gov/medicareprovider-enrollment-and-certificationsurveycertificationgeninfopolicy-and-memos-states-and/updated-guidance-ambulatory-surgical-centers-appendix-l-state-operations-manual-som Policy & Memos to States and Regions CMS Quality Safety & Oversight memoranda, guidance, clarifications and instructions to State Survey Agencies and CMS Regional Offices. https://www.cms.gov/Medicare/Provider-Enrollment-and-Certification/SurveyCertificationGenInfo/Policy-and-Memos-to-States-and-Regions Other Resources from the ASC Podcast with John Goehle: Visit the ASC Podcast with John Goehle Website Books by John Goehle Get a copy of John's most popular book - The Survey Guide - A Guide to the CMS Conditions for Coverage & Interpretive Guidelines for Ambulatory Surgery Centers

Your Before & After gallery is one of the most powerful marketing tools in your practice. Is it telling the right story?In this episode of The Technology of Beauty, Dr. Grant Stevens sits down with Candace Crowe, Founder and CEO of BRAG Book, to discuss the evolution of aesthetic marketing and the critical role that visual storytelling plays in patient decision-making.Candace shares the journey behind BRAG Book, a purpose-built software designed to help aesthetic practices take control of their Before & After galleries. With features like image quality scoring, SEO optimization, customizable watermarks, and a clean drag-and-drop interface, BRAG Book ensures that practices can present results with precision, consistency, and professionalism.Whether you're a solo practitioner or part of a multi-location group, this episode offers a masterclass in the value of authentic imagery and the technologies shaping the future of aesthetics. Tune in to learn how Candace Crowe is helping elevate industry standards and redefining digital patient engagement on the latest episode of The Technology of Beauty.» Apple Podcasts | https://podcasts.apple.com/us/podcast/technology-of-beauty/id1510898426» Spotify | https://open.spotify.com/show/0hEIiwccpZUUHuMhlyCOAm» Recent episodes | https://www.influxmarketing.com/technology-of-beauty/» Instagram | https://www.instagram.com/thetechnologyofbeauty/» LinkedIn | https://www.linkedin.com/company/the-technology-of-beauty/The Technology of Beauty is produced by Influx Marketing, The Digital Agency for Aesthetic Practices. https://www.influxmarketing.com/Want more aesthetic insights? Subscribe to Next Level Practices, the show where we discuss the ever-changing world of digital marketing and patient acquisition and bring you the latest ideas, strategies, and tactics to help you take your practice to the next level. https://www.influxmarketing.com/next-level-practices/

Flashback episode in honor of Hinge Health's IPO this week. In the episode, Jacob and Nikhil sit down with Daniel Perez, the Co-Founder and CEO of Hinge Health, a digital clinic for patients with joint and muscle pain. They discuss Hinge Health's strategy for selling to employers, how digital health solutions can reach and retain users, the role of software x hardware in disrupting healthcare, and more. (0:00) Intro(2:34) The Evolution of Employer Health Solutions(4:03) Challenges and Strategies in Digital Health(7:07) Focus on Musculoskeletal Care(9:51) Engaging and Retaining Patients(16:17) Marketing and Awareness Strategies(19:31) The Role of Independent Validators(22:27) Clinical Validation and R&D Excellence(23:04) Healthy Competition and Market Differentiation(23:59) Product Superiority and Customer Validation(26:05) Team Dynamics and Tough Decisions(29:49) Future of Hinge Health and Healthcare Automation(31:44) AI and Technology Integration(36:18) Hardware Innovations and Market Impact(39:19) Value-Based Care and Outcome Guarantees(41:14) Regulatory Challenges and Innovation Constraints(43:38) Closing Thoughts and Entrepreneurial Advice Out-Of-Pocket: https://www.outofpocket.health/

Episode DescriptionAudra Moran is the President and CEO of OCRA—Ovarian Cancer Research Alliance—which means she spends her days doing things most of us wouldn't survive five minutes doing: merging nonprofits, leading national patient support programs, funding lifesaving research, surviving pharma grant hell, and trying to reach every woman in America who might be slipping through the cracks. We talk about her time working with the Helen Keller National Center (yes, she knows finger spelling), her accidental journey into cancer nonprofit leadership, the weirdness of dermoid cysts, the ridiculousness of writing grants, and the absolute hellscape of diagnosis delay. Oh, and the fallopian tubes. You'll never look at them the same way again.This episode is funny, raw, deeply personal, and loaded with Gen X movie references and random facts about Paul Rudd, Terminator 2, and flipbook apps at 3am. Audra drops wisdom, humility, and a few hot takes on AI, advocacy, and what it really means to lead when the boulder keeps rolling downhill.RELATED LINKSAudra Moran on LinkedInOvarian Cancer Research Alliance (OCRA)Audra's profile on OCRACURE Today interview: Leading the FightOCRA + AI & Data: Overlooked PodcastFEEDBACKLike this episode? Rate and review Out of Patients on your favorite podcast platform. For guest suggestions or sponsorship inquiries, email podcast@matthewzachary.comSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

In this episode of Entrepreneur Conundrum, Virginia Purnell sits down with Lorie Spence and Carolyn Pritchard, cofounders of Bridge Medical Communications, a woman-led Canadian company focused on closing the gap between healthcare professionals and patients.With over 40 years of combined experience in healthcare and a deep passion for patient outcomes, Lorie and Carolyn share their journey of building Bridge, launching the Connect division, and pioneering new ways for providers and patients to collaborate. They also discuss their upcoming Empower Her conference focused on women's health and their new initiative to support aspiring entrepreneurs.Topics discussed:How Bridge Medical Communications was born Their ideal clients and where they operate Patient-centered care and empowering both providers and patients The evolution of social media in healthcare communications Launching the “Empower Her” conference in March 2024 The value of cofoundership and aligned values Advice for future entrepreneurs and co-founders How action and persistence fuel long-term success 

Christine Verini is a pharmacist by training, a nonprofit CEO by title, and an unapologetic empath by design. She now leads CancerCare, one of the oldest, least-known, and most impactful organizations in the country that actually helps real cancer patients deal with the practical garbage no one likes to talk about—like paying rent, affording a ride to chemo, or feeding their kids.We talk about her career pivot from industry to impact, what it's like trying to scale empathy without losing your soul, and the daily gut-punch of knowing there are millions of people who still have no idea that CancerCare exists. Christine gets real about leadership, advocacy, burnout, and why being “pan-cancer” matters more than ever in a world obsessed with biomarkers, buckets, and branding.She also dishes on what AI gets dead wrong, what patients actually want when they call for help, and why “ghosting” someone with cancer is still a thing. Buckle up. This one's packed with heart, brains, and a little righteous rage.RELATED LINKSCancerCareChristine Verini on LinkedInChristine's CEO Announcement – PR NewswireCancer Health 25: Christine VeriniChristine on HealthyWomenBIO Convention Speaker ProfileFEEDBACKLike this episode? Rate and review Out of Patients on your favorite podcast platform. For guest suggestions or sponsorship inquiries, email podcast@matthewzachary.comSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

The key to improving patient engagement lies in reducing friction and delivering rich communication experiences directly to the consumer. In this episode, Myron Wallace, Fractional Chief Product Officer at White Label Communications, discusses how his organization is simplifying healthcare communications through APIs that integrate telephony into SaaS solutions. He highlights the potential of Rich Communication Services (RCS) to enhance patient engagement by delivering interactive content directly within messages, reducing the need for separate applications. Myron also explores how organizations are using RCS for secure, branded messaging in areas like e-sign consent and patient education. While he acknowledges AI's potential, he warns against the hype and stresses the importance of regulatory oversight and reducing patient friction through practical technologies like RCS. Tune in and learn how RCS could transform patient communication and engagement. Resources: Connect with and follow Myron Wallace on LinkedIn. Learn more about White Label Communications on their LinkedIn and website. Discover more about Myron on his website.

Technology can be used to address critical healthcare gaps and improve clinical trial diversity. In this episode, Dr. Marisa Cruz, Vice President of Global Digital Medicine at AMGEN, shares her insights into AMGEN's forward-thinking digital health initiatives. From the company's ambitious goal to reduce cardiovascular incidents to innovations in AI-driven clinical trial diversity, Dr. Cruz discusses how cutting-edge technologies are being integrated to enhance patient outcomes and make healthcare more accessible. She also highlights the company's initiatives to empower patients directly, allowing them to take a proactive role in their health through digital engagement. Dr. Cruz dives into the future of digital health and patient-centered care, spotlighting how innovation can bridge gaps in accessibility and improve health outcomes globally. This episode was sponsored by Amgen. Tune in and learn how AI and machine learning are bridging the gaps in healthcare!  Resources: Connect with and follow Marisa Cruz on LinkedIn. Follow Amgen on LinkedIn and visit their website. Explore Amgen PARC website. Discover the LATTICE Consortium website. 

Jennifer Finkelstein is not here for your pity, your pinkwashed slogans, or your performative awareness campaigns. She's a 20-year young adult breast cancer survivor who turned trauma into a blueprint for action and built 5 Under 40, a no-BS nonprofit supporting women diagnosed with breast cancer under 40.In this episode, we go full Gen X therapy session—from SNL nostalgia and cold caps to the absurdity of finding out you have cancer while looking for the remote. Jen drops real talk about founding a nonprofit when nothing existed for her age group, why mental health support isn't optional, and how passing down designer scarves can mean arming someone for battle.If you're looking for honesty, grit, and a few inappropriate jokes about gastroenterology, this one's for you. You'll laugh, you might cry, and you'll definitely leave knowing why Jennifer Finkelstein is a survivor, a fighter, and a damn legend.RELATED LINKS5 Under 40 FoundationJennifer Finkelstein on LinkedInAbout 5 Under 40: Board of DirectorsDan's Papers: 5 Under 40 Supports Young Breast Cancer SurvivorsFEEDBACKLike this episode? Rate and review Out of Patients on your favorite podcast platform. For guest suggestions or sponsorship inquiries, email podcast@matthewzachary.com.Let me know if you want shorter pull quotes, audiogram text, or promotional copy for LinkedIn, Instagram, or your newsletter.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

What happens when a black belt, sword-slinging fitness icon gets cancer—twice? She picks up a camera and dares the universe to test her again.Ilaria Montagnani is not your average anything. She's been building strong bodies (and stronger minds) for over 30 years as the founder of Powerstrike. She's part Jane Fonda, part Uma Thurman, and very much the action hero you wish was your personal trainer.In this episode, we talk about what happens when everything you built your life on—movement, strength, purpose—gets sideswiped by disease. Twice. Ilaria opens up about diagnosis shock, bad doctor vibes, wielding swords post-mastectomy, and why working out through treatment is the best revenge.We get into scanxiety, menopause side effects, nutrition spirals, and the moment she realized the fitness industry needed more truth—and less bullshit.This one's real, raw, and will either guilt you into planking or inspire you to finally cancel that gym membership you've never used. Either way, you're gonna feel something.RELATED LINKSStronger for Life documentaryPowerstrike official siteIlaria on InstagramIlaria on LinkedInWorkout programs and DVDsForza Sword Workout on AmazonFEEDBACKLike this episode? Rate and review Out of Patients on your favorite podcast platform. For guest suggestions or sponsorship inquiries, email podcast@matthewzachary.comSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Helene M. Epstein is not here to make friends with the healthcare system. She's here to dismantle the bullshit, one catastrophic medical error at a time. A marketing agency veteran turned patient safety firebrand, Helene's journey from copywriter to cancer misdiagnosis survivor, to “badass queen of patient safety,” is one hell of a ride.We talk about how her son was misdiagnosed over 15 times (yes, really), why some doctors should come with warning labels, and how American healthcare gaslights patients like it's a competitive sport. She also explains why she's giving away her new book for free, one chapter at a time, and how AI might actually be useful—if it stops hallucinating citations.This is not a light listen. It's the real deal. You'll walk away angry, inspired, and a lot more dangerous as a patient.RELATED LINKSHelene's Substack: https://helenemepstein.substack.comPatient Safety Resources: https://www.pfps.usSociety to Improve Diagnosis in Medicine: https://psnet.ahrq.gov/issue/society-improve-diagnosis-medicineHelene's Website: https://www.hmepstein.com/meet-heleneLinkedIn: https://www.linkedin.com/in/hmepsteinFEEDBACKLike this episode? Rate and review Out of Patients on your favorite podcast platform.For guest suggestions or sponsorship inquiries, email podcast@matthewzachary.comSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Jonathan and Jennifer Wall didn't choose this path, but they're walking it with purpose. After losing their son, Zach, they turned their grief into action, founding Zach's Bridge, a lifeline for families navigating pediatric cancer. This episode isn't about platitudes or silver linings—it's about the raw, unfiltered reality of love and loss, the relentless unfairness of childhood cancer, and how the Walls are refusing to let their son's memory fade into the void.Jon and Jenn open up about what Zach taught them, how they've reshaped their lives in his honor, and why “Be Like Zach” isn't just a phrase—it's a call to action. We talk about the power of community, the frustrating gaps in pediatric cancer care, and how they're making sure no other family has to walk this road alone. If you've ever wondered what real resilience looks like, this is it.RELATED LINKS:Zach's BridgeZach's Rules for LifeBe Like Zach - SubstackJonathan Wall on LinkedInJon's Post: What Cancer Taught Me About WorkRett's Roost Blog - Jonathan's WritingZach's Story - OSIFEEDBACK:Like this episode? Rate and review Out of Patients on your favorite podcast platform. For guest suggestions or sponsorship inquiries, email podcast@matthewzachary.com.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Sarah Armstrong—forever Sarah Oakden to me, no matter what the legal documents say—isn't just my best friend. She's my first college friend, my musical theater soulmate, and the first person who truly saw me as an artist. She was there when I walked onto Binghamton's campus, and she was there when I walked into cancer hell. And, because we're nothing if not in sync, a few decades later, she got her own cancer badge of honor, and I was right there with her every step of the way.This episode is a love letter to friendship, music, and those moments that change your life forever. We nerd out over Sondheim, Binghamton's infamous "Theater 101 with Dr. Susan Peters." and the weird and wonderful rabbit holes that turn into entire alternate realities across decades of aging gracefully and falling with style.We talk about how cancer is the worst club with the best people and how surviving it together just adds another verse to the song we've been singing for 30 years. It's funny. It's real. It's a master class in love, laughter, and musicals that should have been bigger; with a big tip of the hat to Nancy Ford and Gretchen Cryer for their acclaimed musical "I'm Getting My Act Together and Taking It on the Road"Oh, and RIP to the legendary Denny's on Vestal Parkway. You will be missed.FEEDBACK:Like this episode? Rate and review Out of Patients on your favorite podcast platform. For guest suggestions or sponsorship inquiries, email podcast@matthewzachary.com.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Food for Thought: Cancer, Calories, and Kicking AssVanessa Rissetto is back, and she's bringing the same energy, wit, and unapologetic realness that made her a fan favorite. Last time, we talked nutrition and the rise of Culina Health. This time, life threw her a plot twist—breast cancer. Because, you know, irony.Vanessa was busy building a nutrition empire when she got diagnosed. So, naturally, she texted, “WTF do I do now?” to her closest cancer Sherpas—yours truly included. Spoiler alert: She powered through, beat cancer, and kept scaling Culina Health to new heights.We get into it all—being a cancer patient when you're supposed to be the health expert, the emotional whiplash of survivorship, the absolute clown show that is American food regulation, and why European Oreos are apparently less cancerous than ours. Also, parenting, loneliness, and why the healthcare system still makes zero sense.Get ready for a wild ride of truth bombs, wisdom, and laughter with one of the sharpest voices in nutrition and entrepreneurship.RELATED LINKSVanessa on LinkedInCulina HealthVanessa's WebsiteVanessa's Story on HLTHVanessa on Breast Cancer - TODAYWhat Vanessa Learned About Food After CancerDaily Mail: Vanessa on an Unexpected SymptomSurvivorNet: Vanessa on Nutrition and CancerFEEDBACKLike this episode? Rate and review Out of Patients on your favorite podcast platform. For guest suggestions or sponsorship inquiries, email podcast@matthewzachary.com.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

EPISODE DESCRIPTIONLillian Kreppel doesn't hold back. A seven-year anal cancer survivor and co-founder of the HPV Cancers Alliance, she has made it her mission to challenge stigma, fight misinformation, and push for better awareness of HPV-related cancers. In this episode, she sits down with Matthew Zachary to talk about her journey from high-powered sales to full-time advocacy, the absurd misconceptions surrounding HPV, and why more doctors should be doing rectal exams—but aren't. With her signature humor and relentless drive, Lillian shares how she turned her diagnosis into a movement, what it takes to make people uncomfortable for the right reasons, and why she refuses to stop talking about the HPV vaccine. It's an eye-opening, unfiltered, and surprisingly hilarious conversation about a serious issue too many people ignore.RELATED LINKSHPV Cancers Alliance: https://hpvca.org/Lillian's Story (MSKCC): https://www.mskcc.org/experience/hear-from-patients/lillianInterview on HPVWorld: https://www.hpvworld.com/articles/anal-cancer-and-hpv-a-history-of-awareness-and-stigma-interview-with-lillian-kreppel/Speaking With Lillian Kreppel (Ask About HPV): https://www.askabouthpv.org/stories/speaking-with-lillian-kreppel-co-founder-of-the-hpv-cancers-allianceEuropean Cancer Organization Feature: https://www.europeancancer.org/content/lillian-kreppel.htmlAnal Cancer Survivor Feature (Patient Resource):https://www.patientresource.com/Anal_Cancer_Survivor_Lillian_KreppelFEEDBACKLike this episode? Rate and review Out of Patients on your favorite podcast platform. For guest suggestions or sponsorship inquiries, email podcast@matthewzachary.com.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.